CreditAssociates Reviews

It could be a little cheaper, but I like CreditAssociates. Everybody is very nice to work with and they really keep up with you. Since working with them, I've been stress-free because I know it’s one person dealing with everything for me.

They have been kind and encouraging. I feel pretty comfortable working with them.

There was not a lot of communication. When I asked some questions, not a lot of answers. So, I've been having to do a lot of Google searching and answering many questions on my own. I didn't know anything until the money was drawn out. Nothing was communicated with me. I called CreditAssociates and they stated that they possibly had an offer, then the funds were there, but they never took care of it. So, I had to wait for an additional month and they still haven't taken care of it. So, I personally talked to the credit card company and said that they needed to reach out to this company with the offer. They did. I've talked to the credit card associates and got my answers versus waiting around and getting answers from CreditAssociates. So, not the support that they say they do, not the communication, not the response of what I expected, but I'm stuck with it so I just have to wait it out.

CreditAssociates has been nice to deal with. I've talked to several reps there and they were all very helpful. One guy I talked to was Troy and he answered my questions. CreditAssociates has been getting me out of debt and we've been going at this since December. I'm satisfied.

The rep who helped me set everything up was cool and CreditAssociates has helped me close one of my accounts already.

I was quoted one price for the arrangement but as I went along, it was not what it was. The rep at CreditAssociates even asked me to increase my amount, whereas I'd agreed to one price, and so much to adjust my credit. I didn’t like that. Then later on, I filed a concern and every time I called to speak to the lady that I originally spoke to, they could never put me on to her. I wanted to let them know that I was displeased about the agreement. I got one guy and he adjusted but I wasn’t satisfied with it.

CreditAssociates is paying my credit cards off and it took quite a while before I started seeing debts get settled. They wait a long time and I keep getting phone calls. They could communicate with the companies and tell them they're taking care of the debts. But other than that, the experience has been good.

On my initial contact with CreditAssociates, I don't think they fully informed that my credit rating would go in the dumpster. Then I keep getting calls and letters from different companies. I didn't realize that they dealt with each debt one at a time and not all at once. So, all these other companies are wondering what's going on that I'm not paying anything and nobody's in touch with them. I wasn't too happy about that. They could have explained, "It's gonna go way down. And these companies are gonna keep calling you because we only deal with each company one at a time until it's paid off, and then the next one. We move on to the next one, instead of dealing with them all at once."

I am paying CreditAssociates a monthly payment to take care of my creditors. They're paying down my loans that I couldn't pay down myself. They're a good company.

I called CreditAssociates and talked to the person on the phone. They were very nice and they explained everything to me really good. They didn’t charge me a fee upfront. They got my debt and added it up. Anytime I need to talk to them, somebody’s always there. I like them. I haven’t had people calling me. I haven’t had anybody really hassling me. I've been with CreditAssociates for a while, and if I need to call them about something, they’re available to call. They answer my questions. I've always been able to call them if I don’t understand something, or when they call me, they help me out. My experience with CreditAssociates is good.

I had a great experience with the reps at CreditAssociates and the payment plan worked well. It was simple and easy. I would recommend it to anybody. I’ve been in the program for about nine months and everything seems to be on track. I’m checking everything on their end and they’re keeping me updated on everything. They got a few more to negotiate with and then, we’re good to go.

I’m pleased with CreditAssociates. Working with them is going well. It makes me feel more comfortable with dealing with paying my debts. I would highly recommend the company.

I was verifying my credit report through TransUnion and I was looking for consolidation of debt. In the midst of that communication, I came across CreditAssociates and their representative called me when I inquired and explained the details of the program. I had concerns personally because I was worried if it was fraudulent. There are a lot of scams in that business and I was apprehensive in my first phone call to move ahead. But both representatives I spoke to were very professional and very patient. They answered all my questions, acknowledged my concerns and made it comfortable to close it if I wanted to. The customer service was excellent and everybody was very polite.

This is the second time I have used CreditAssociates and the program they have me under is good. It's the best thing anyone would do if they want to do it.

CreditAssociates has been very good and they call me regularly when a creditor wants to settle. They run it by me first.

I got CreditAssociates for TV and I thought they average up the bills, figured up what they can save me, and charge me the lump sum. Then I'd pay them back and they would take care of the bills. I found out that's not how it worked and I didn't know if I wanted to go that route. Also, I wanted to try to get a price on how it works but the people that I talked to about seeing what I need to do and what it does, didn't want to hear that. I was rushed into it. And every time I try to tell other people this stuff, nobody wants to listen to it.

I had too many credit cards and I was going about it the wrong way. Somebody from CreditAssociates identified what the problem was and they said they could help me and reduce my debt. They explained their organization as well as their process clearly and it sounded like a good thing. Right now, I pay $510 a month to CreditAssociates so they could work on settlement agreements with the various credit card companies that I'm indebted to. Plus, I didn't go in leading with my chin. I researched CreditAssociates and they're definitely a legitimate organization. They've been forthright in what they're doing and I have nothing but praise for them.

CreditAssociates' communication skills need to be a little bit better. When people say they're gonna look into something, do something, or take care of it, I don't hear back from them. I got to keep calling in reference to the situation. It was something that came over one of my accounts and the account people reached out to me personally. I forwarded the information over to the credit consolidation people without contacting the account people and they claimed that they never got it. They wanted me to forward it over again so I did but they never got it. It was a bunch of confusion so I just left it alone and solved the problem myself.

The reps from CreditAssociates are great and everything's been working fine. It's not having to worry about different payments. Having one payment is helping out.

The cost consolidation has been very helpful to me being able to pay my bills and buy groceries and all. That’s what I'm proud of. Also, the rep that I work with is very good. I would recommend trying CreditAssociates if someone is having financial difficulties because it takes a big burden off when one used to have some high bills and they're just making the minimum amount every month.

CreditAssociates only wants me to look at my account on the computer. As a senior citizen, that's not working for me. I can't get a printout of what they are doing and I'm not sure how great they're doing. Even on the phone, they always send me to somebody else, and most often, who they’re sending me to is busy. They should communicate better and be sensitive to senior citizens. It’s a lot of confusion to me. When I was starting up, I thought it was gonna be easy for me to find out what I've paid, or they would send me some kind of summary. I'm still getting threatening letters from my creditors and the amount I owe is steadily increasing. It’s been an upsetting experience and I won't recommend them to anybody. I’m not satisfied right now.

Working with CreditAssociates has taken a load off my mind. They negotiate with the creditors and everything's good.

The debt consultants were very helpful and they answered a lot of my questions. It took around 90 days to start seeing my debts get settled.

I've been in the program for over a year and I don’t think all my creditors are paid off yet. I'm dissatisfied because my creditors are still calling me.

CreditAssociates is helping me get out of debt. So far, so good. I get emails and I haven't dealt with anyone. Just not have my creditors call me. But they told me that I could just ignore those calls, and I have.

The reps at CreditAssociates were okay but the program screwed up my credit very badly. I wish I didn't do it. But they're a good company and they did a good job for what they do. It works for some people.

I’m trying to pay off what I owe through CreditAssociates about $400 a month and I'm happy with what's going on. I haven’t been bothered by other creditors right now.

The program has been a little bit slow but it's okay. I submitted 8 to 10 credit cards and they've already settled with 3. Also, they're flexible. They deduct the money every two weeks and right now, I'm not working and things are hard. I postpone my date and they work with me.

CreditAssociates had this electronic sign thing and I asked for a copy of it, and it took me about four months to get one. It has the price of stuff and now, they’re changing the prices on it. The reps would call me every now and then. But they’re supposed to call me to okay everything before they do it and they don't. Also, I'd like to have paperwork showing what's being done. CreditAssociates is not worth what I’m paying for it. I could do it myself.

I liked whom I spoke with and I trusted him. The process was very easy and the reps were very knowledgeable. And the information I gave them, they processed it quickly. And they had some great results.