CoreLogic SafeRent Reviews

We wish we would have read these reviews prior to applying to anyone who uses this company. I too have a perfect rental history over 3 years with same place. All on time payments reporting yet my decision was based on a algorithm decision based from this company who judging from what I've read online gives lower scores to minorities as well. If you call these people all they tell you is they don't make the decision and what score was based on experimental processing of our data from credit report. How 2 people combined income is 3x rent in both parties, fico 600s, no bankruptcy or evictions gets denied is beyond me!!! Beware don't apply anywhere if they use this company!!!

The young woman that did my tour was extremely nice and very informative. She showed me the apartments' detailed information. She was never short with me and always smiling. I never got a chance to fill out the application and who are you to tell me what I can and can not afford.

Safe aren’t pulled up a record that wasn’t even mine, it costs me a home. My application got denied due to criminal records they pulled up in Texas that were under someone else’s name, and they pulled it up by my social which is weird, I never had a criminal record in my life. I even called the Texas courts and they weren’t even able to pull up any criminal records for me. Now I’m waiting for a dispute and it cost me a home. I hate this website if you’re gonna verify info make sure it’s correct. I will be reporting to Better Business.

It seems that this is a common narrative with Rent Safe and CoreLogic data sets. The lease recommendation that was obtained using their scoring system should be based on accurate data and it is not. I am reviewing my attachments to this "ACCEPTED WITH CONDITIONS" scoring and the data is not accurate. I have current accounts with all 3 scoring agencies.. Transunion, Equifax and Experian and the data does NOT match the 3 bureaus. This is not only not fair, but it should not be allowed.

Recently I applied for a rental in which my information was sent to SafeRent. The company immediately denied my application. I earn 6 times the amount of the rent, have an awesome credit score and no criminal record. Yet this sorry excuse for a company associated my name and the name of a women in Texas that has a felony record a mile long. Their name of the individual was listed with 2 surnames (which I do not have) and was listed on my report. The report from SafeRent was then sent to me per my request. On the report each of the records was associated a Texas SID ID and a court case file number. I ran the numbers in the Texas system and found the individual in question which was not me.

My family and I moved to Hawaii, and we put an application in with military housing - my husband is a 100% T&P retired combat wounded veteran, and we were denied because his name came back not clear? So confused as we have nothing against us! We only had a mortgage, so not sure where they are getting their information from! The only thing I can think of is when my husband goes and purchases guns, he always has to wait a few days to be cleared cause his background always comes back to another gentleman with the same name, different age, and different race- so why doesn't housing look into this?! They used my name and did it, all came back good- but can't use me as I'm not the retired veteran for the housing. TOTAL **!!!! This company screwed me and my family over! We are going to start the process to fight this issue.

Safe rent/ Core logic currently has a pending lawsuit against them. They have violated the fair housing act for years. Primarily against people of color. I have only been denied housing on a rental application twice in my life both since I've relocated to Florida and both times the property used core logic/safe rent. I have good credit and a perfect rental history, no late payments of any kind ever, no evictions. Like most of the reviews my background came back as if I had a criminal past. I have never committed a crime and have no criminal past. A lawsuit was filed against them this year March of 2022. They use a shady algorithm which disproportionately disqualifies people of color from housing.

I applied for a townhouse at Howard Hills Townhomes in Savage, Md. Application was denied because of Credit history and Criminal history. I HAVE NO CRIMINAL HISTORY. Retired from Homeland Security had a Security Clearance mist of my working career. This company is bogus...too many folks with the same complaint something not right. They need to be investigated.

I applied and was approved for an apartment. Weeks after signing the lease, and without warning, my family receives a letter in the mail thanking me for my application, then swiftly denying me without cause. I immediately called my leasing agent, and she confirmed that the letter was incorrect. So, I was left to ponder whether the letter was sent in error or part of a more sophisticated scam (to access my SSN and personal information). My leasing office assured me that it was a user input error on the part of Corelogic Rental Property Solutions, LLC.

This company gets - stars from me, but I had to choose 1 because my review wouldn't submit! We tried to rent an apt. Corelogic apparently found criminal records on me from Florida on a woman of a different race, but with the same first and last name, birth date, and age as me. The charges range from cocaine possession, assault, and IDK what else as they haven't sent me my report as they said they would. I've been reading other reviews on the site and a lot of other people have said the same thing about this company. I have never even been to Florida. This is totally INSANE!!!! Apt. complexes that use this company should do some thorough research on them because they are screwing up people's lives up by reporting inaccurate, and false information! Now we have a little over a week to find a place to live before our lease is up. This should be illegal and they should be sued!

Yesterday I can send it to a background check and a credit check through "Core logic" and for the first time ever they reported I had a felony for manufacturing a controlled substance in Virginia and to top it off the charge was a person of a different ethnicity, when I called to fix it they were rude and not compassionate at all. They are professional liars and con artists. I've read nothing but horror stories about this company. I wish I had the means to sue. Luckily I was able to tell the landlord that it was a person of a different ethnicity than me and she understood. But I read horror story after horror story about people that lost their application fee and didn't get their house because this company reported false information. They claim they don't use your social to do a criminal background check but above the charge is the last four digits of my social, it would be common logic to use the social security for due diligence.

Most of the apartment complexes I've applied for uses this company to check rental credit. After further review, I do not have any rental credit history that should be holding me up from renting. Disappointed in the time wasted and the endless amounts of money I have to invest into security deposits and these non-refundable application fees. I will be discussing my finding with the Equal Housing Opportunity Commission, FTC, BBB, to determine the legality of the credit check findings. Some of the properties I'm getting push back from are: Bozzuto, TGM, Southern Management.

Just applied to brand new apartment complex and approved except for (1) item-landlord rental debt. Complex gave us phone # to CoreLogics and # of transaction. Called them, read full report and NO RENTAL DEBT, but they refuse to call the complex. This is during COVID-19 when we need to apply & get a place soon. In the meantime, we have lost money and will lose more to have this straighten out. Everything has to be done online. CoreLogics needs to be gone. They ruin lifes.

Updated 04/15/2020: After I submitted a previous review of this ridiculous and harmful company to the American People and their livelihoods, I contacted the FTC, U.S. Consumer Finance Dept., Dr. Phil, both Houses of the U.S. Congress, my local NBC news affiliate on your side personnel TB, DFS, and more. I am continuing, time permitting, now that I FINALLY became employed again for the first time in over 3000 days at a job that could bring income that I was making when wrongfully terminated from misinformation listed multiple times by this company about me that stated I was a convicted child molester, convicted second degree sexual assaulter of children, & a lifetime registered sex offender. This nearly led to my death numerous times over the years, and the girls working there are new and are "TERRIBLY sorry" and to get with an attorney.

Ever since moving to Texas I've had problems with housing and employment. I've been terminated from every employer when my background has been checked. I've been denied housing unless I've provided a background check that I've had to dip into my own pocket for. The unifying condition? Core Logic background checks and services. I've not been arrested or convicted since 1996 in the state of Illinois. I haven't even been given so much as a traffic ticket.

My student daughter applied for rent in Chicago, IL, and I submitted my info for credit check as co-signer. Next day, I found HARD INQUIRY in my credit history. I have excellent 800+ credit history, no any criminal records, good stable income, etc. I highly recommend to avoid having any business with CoreLogic Rent, never apply with them for credit/background check.

My husband and I applied for a rental home, all of our finances are correct as well as our credit history, but we were denied because this company reported my husband's criminal history incorrectly. Someone else with his name and last name, different age however, showed up under his report with a criminal past. We are working on this dispute right now but they are not being very helpful. He recently adjusted his immigration status and went through a thorough background check including fingerprint and FBI databases and came back as clean. I am not sure how this company works or how they can link 2 completely different people to provide a bogus report. Very frustrated with them!

My college aged daughter and her roommate have decided to rent an apartment for their last 2 years. They need co-signers in order to rent. I was sent an online co-signer application from CoreLogic by the landlord. I filled out the first page and hit the next button and was kicked off the app. I tried to sign back in but was not able to. The very next day, I was alerted that someone was trying to hack into my email addresses. Then I get an email that says the landlord has terminated my app. Then my daughter gets a text from the landlord that says the company will do my credit check. I got a bad feeling so I went online to check reviews. Needless to say, the girls rented a different apartment that doesn't use CoreLogic.

They pay property taxes for my mortgage out of the escrow. They paid my property taxes then billed me for the same amount. Repeated calls got nowhere. I asked why they are billing me and was told it's to pay property taxes. I ask what they did with the money they took out of my escrow. They said they paid my property taxes with it and this is to pay them back. The pretty much just steal money.

To keep it brief, this agency wrongfully reported a criminal record on my consumer report. Thus, causing a recent rental application (for a new apartment) to get denied/rejected. With that said, I had to file a dispute and request for an investigation to have error fixed and cleared off of my record. Despite having to deal with their terrible customer service, unethical operations, and elongated investigation process (which took an entire month) — I finally was able to get my problem resolved and deleted off my report. Thank God!

Same as many others on here, they did a name (and supposedly dob) search and found someone in another state that we have never lived in, had drug charges. I find a more sensible explanation is that they make stuff up if someone has too many kids, are a minority, etc. For those of you asking, find your Fair Housing agency within your area. Sometimes it is at legal aid. Atlanta, GA area has Metro Fair Housing. They are investigating as this is causing us great financial harm (we had our house sold and now can't sell and are unable to move as most rental companies here use CoreLogic). They should be shut down and closed. It's a scam at best to get the money. They do NOT do real background reports. Also see and file a complaint with the Better Business Bureau and your local Attorney General's office. I will not stop, as this has cost me $42,000... for NO REASON!!

Reporting inaccurate information - Firstly, I applied for an apartment with Conifer LLC and there was a judgment which was vacated due to an amicable decision. I have the final judge's ruling which is not reported on my credit report. I am willing to provide the judge's ruling but they are saying that, "We only report public information."

My husband, mother, and myself applied for an apartment lease this week through the same rental company we currently live in NRP but for another complex. My disabled mother needs a place to live and we need to upsize to a larger unit so she can move in with us. One was not available at our current complex we have lived at for 3 years so we decided to apply at another with a 4 bedroom unit.

I have been trying over a year to get CoreLogic to remove an inaccurate report placed under my name by a mortgage company. I sent them the letter from the attorney of the mortgage company stating I am not the person listed on the judgment. CoreLogic did an investigation and stated they are not removing the information because the 3 credit Bureaus are showing it on their reports. I checked with Transunion, Equifax and Experian, none of them show this inaccurate information. I have been trying to see how I can file a complaint with a federal agency or start a civil suit against this company. After reading the reviews I see that I am not alone. If there is anyone with information on how to report this company and their practices, please email me at **!

I do not recommend using MyRental.com by CoreLogic. I recently used this service to screen a tenant and had some trouble understanding their report because compared to other screening websites I have used in the past, theirs is completely not user friendly. Let me rephrase that, it is user friendly through them getting your money. The actual reports are not reader friendly and offer no summary or interpretation of the information provided. I could not chat with a rep on the day that the report was authorized by my prospective tenant because it was a Holiday (totally understandable), so I waited until the next day to initiate a chat. The representative was so rude!

I applied for an apartment but CoreLogic reported that I had an eviction case filed and I was evicted. Which was not true. I was threatened by their representatives if I contacted an attorney they would make it hard for this issue to be resolved. I asked where did they get that information from. They claimed public records. Had another check by another company and there was no public record of case or eviction. Then they claimed they don't know where it came from but it will take 30 days for them to investigate. They are toxic destroying people lives with false inaccurate information.

Corelogic listed my husband as a felon because someone with the same first and last name is a felon. Social security numbers, middle name, and birthdate do not match up. We are moving in 10 days and they do not care to file a dispute, therefore leaving us homeless because we cannot find a rental, even though we've been renters for 8+ years with no bad marks. This has completely thrown a wrench in our lives, especially since isn't even our fault. Yet here we are fighting to get a name cleared when we have no convictions.

My fiance and I applied for an apartment that uses SafeRent to conduct background checks. We both have excellent credit, no unpaid rent or evictions, and a squeaky clean criminal background -- neither of us has gotten as much as a speeding ticket. We were shocked to find out that we had been denied with the apartment complex as a result of criminal findings against my fiance. SafeRent pulled a laundry list of criminal records from a different person and attached them to my fiance's file. We are now having to go through an appeals process just to get them to do the job right! We are at risk of losing the apartment and our application fee due to this company's idiocy. It seems that the company does not use a SSN to conduct background checks. I would stay FAR away from any apartment complex that uses CoreLogic SafeRent to conduct background checks!

I have been renting apartments for over 10 years. I have a great rental history. My credit score isn't super and I told this new apartment building I've been waiting to get in that my credit wasn't perfect and they said, "That's okay. Just come in anyways," so I did. I filled out the application. I also gave them a $500 deposit. CoreLogic Rental Property Solutions denied me for an incident that was dismissed through the courts. I am now fighting it because I am a victim of domestic violence and I am stuck now in this apartment afraid to leave.

CoreLogic/Credco released FALSE information about my credit to BlueChip Financial which then released same false information to other Credit Report Agencies. I file a complaint against CoreLogic and their customer services representatives that wanted to speak with me in Spanish a language I don't speak. This credit report company should not be permitted to do this type of business that cause customers to suffer the bad consequences of their poor services.

This company CREDCO pulled my credit unauthorized 2 times in 10 days and counting. I looked them up and am amazed to see what everyone else has experienced also. This cannot be legal. If an attorney or the FTC sees this please contact us to file a CLL. Also heard Wells Fargo is affiliated to this group which explains a lot. Thank you!

THIS COMPANY SUCKS!!! I was denied an apartment two days ago because of the idiots at CoreLogic. I have a good credit score and have committed ZERO crimes - the same goes for my guarantor. When the leasing office ran the background check through CoreLogic for my guarantor (someone who will not even be living in the apartment) a totally different person came up with a criminal record. A different person with a different spelling of their first name, different middle name, different last name, different gender, and different race came up with a criminal record.

Was denied an apartment because of my criminal background check. I had a speeding ticket about 10 years ago but I paid it. I live a mild-mannered life, so there isn't anything really to blip out on my criminal background. I'm going to try and see what the deal is with these guys. I'll dispute it, and see if I can get a second opinion with a more reputable company.

CORELOGIC denied my apartment application because of a case that was DISMISSED WITHOUT PREJUDICE back in 2015. CORELOGIC blames the courts for not giving them updated information (such a professional excuse). So now I'm on day 17 of a possible 30 day "dispute investigation" just so a person sitting in a cubicle can eventually open a thin manila folder and verify that I paid my November rent in 2015. Can you please streamline your operations? I see your stock price is doing well but it's certainly not based on applicant satisfaction.

I've been renting in apartments for 6 years now, without issue. To my surprise, I was denied when I applied for a different apartment recently (which is significantly less rent than any of my other apartments, despite my income increasing year over year). I was absolutely shocked. When I contacted CoreLogic, they tried to explain how their "risk-rating" differs from a traditional credit score and that's why my score was over 150 points different than any other score anyone has ever run.

Like many of the other reviews I too have had an experience with CoreLogic's background checks. My family and I decided to sell our home to downsize. So in this transition we decided to rent an apartment for year until we find the area we want to live in. My family and I have not lived in an apartment in over 10-11 years and we were denied because of criminal background history. This threw me totally off-guard because my husband is ex-military and a stand up citizen. We were in total shock.

We (myself, my husband and daughter) have owned 2 homes over the past 25 years and decided to rent an apartment while in transition. We were denied an apartment due to an erroneous negative criminal background check against my husband from CoreLogic Rental Property Solution, LLC A.K.A. CoreLogic SafeRent. Despite providing SSNs, driver's license numbers, and other identifying information the background check that was provided by CoreLogic was for a person with a different first name, different middle name, and different birth year. My husband shares one of the most common names in the US, therefore, it is extremely likely that he will share the same name as thousands of other men including criminals.

In 2013 I applied for a rental townhome and CoreLogic did the background check. I was denied. After insisting for a reason why I was denied the rental agent informed me I was a convicted sex felon from Texas. I was devastated, confounded. I never in my life been to Texas. Well after checking the rental agent discovered it was not me. But still was not comfortable with renting to me. I have never been in prison for anything. I prided myself in keeping my nose clean. Now I find myself afraid to apply for anything that requires a background. Things like this affect your life and had my wife not known I was with her at that time could have caused serious marriage problems. They removed the incorrect information. That was it. No apologies.

One month ago I got denied to rent a house. Didn't get an explanation. This is the first time I've ever gotten denied housing so I decided to rent an apartment instead. I applied online, and got approved. When I got to place, I noticed that my daughter's name was on the application as a primary tenant. I informed the place that I'm the only person renting. The leasing agent verified my ss#, DOB, all of the information was mine on the application, just the name for some reason was incorrect. I asked her to re-run it with my name because my daughter would not be staying in the apartment. After she re-ran it, using the correct name I got denied. Some reason, my NAME HAS BEEN BLACKLISTED, but my credit is good enough to rent. I make 5 times the amount of rent for the place I was applying for. What is that about??? She told me to contact the company CoreLogic.

I applied to an apartment complex in Greensboro, NC. After countless visits to apartments I finally get to the one I liked and could really see myself living in for many years. I was denied by this company after a background check. The source of my denial you might ask? A debt owed to a landlord that was mistakenly put on a report from YEARS ago! Not only has the debt collector removed this but also the apartment complex but lo and behold Corelogic's outdated and incorrect computer systems still has it listed and was the reason I was denied.