CoreLogic SafeRent

CoreLogic SafeRent Reviews

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Overall Rating1.0 out of 5
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CoreLogic SafeRent Reviews

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Customer ServicePrice

Reviewed Sept. 5, 2023

Safe aren’t pulled up a record that wasn’t even mine, it costs me a home. My application got denied due to criminal records they pulled up in Texas that were under someone else’s name, and they pulled it up by my social which is weird, I never had a criminal record in my life. I even called the Texas courts and they weren’t even able to pull up any criminal records for me. Now I’m waiting for a dispute and it cost me a home. I hate this website if you’re gonna verify info make sure it’s correct. I will be reporting to Better Business.

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Reviewed June 7, 2023

It seems that this is a common narrative with Rent Safe and CoreLogic data sets. The lease recommendation that was obtained using their scoring system should be based on accurate data and it is not. I am reviewing my attachments to this "ACCEPTED WITH CONDITIONS" scoring and the data is not accurate. I have current accounts with all 3 scoring agencies.. Transunion, Equifax and Experian and the data does NOT match the 3 bureaus. This is not only not fair, but it should not be allowed.

If this agency is going to claim it uses the data, then make sure it is up to date and accurate and matches the 3 reporting agencies. How is this even possible? Are they just making ** up or using aged data and calling it current? Either way, I am not renting thru the property I want to because the 'ACCEPTED WITH CONDITIONS" requires me to put down 2 months' rent as a deposit. Not even an option as far as I am concerned since it is incorrect data to begin with.

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    Reviewed May 17, 2023

    Recently I applied for a rental in which my information was sent to SafeRent. The company immediately denied my application. I earn 6 times the amount of the rent, have an awesome credit score and no criminal record. Yet this sorry excuse for a company associated my name and the name of a women in Texas that has a felony record a mile long. Their name of the individual was listed with 2 surnames (which I do not have) and was listed on my report. The report from SafeRent was then sent to me per my request. On the report each of the records was associated a Texas SID ID and a court case file number. I ran the numbers in the Texas system and found the individual in question which was not me.

    The company did not bother to run the $3 report which I found by simply reading the case information from the report issued by SafeRent and running it out of the Texas website. If you are a rental company steer clear of this background company. Use Pinkerton! I lost the hold on the house I wanted, SafeRent said it would take 30 days to clarify and several companies use them for backgrounds in my city.

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    Reviewed Oct. 14, 2022

    My family and I moved to Hawaii, and we put an application in with military housing - my husband is a 100% T&P retired combat wounded veteran, and we were denied because his name came back not clear? So confused as we have nothing against us! We only had a mortgage, so not sure where they are getting their information from! The only thing I can think of is when my husband goes and purchases guns, he always has to wait a few days to be cleared cause his background always comes back to another gentleman with the same name, different age, and different race- so why doesn't housing look into this?! They used my name and did it, all came back good- but can't use me as I'm not the retired veteran for the housing. TOTAL **!!!! This company screwed me and my family over! We are going to start the process to fight this issue.

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    Punctuality & Speed

    Reviewed Sept. 15, 2022

    Safe rent/ Core logic currently has a pending lawsuit against them. They have violated the fair housing act for years. Primarily against people of color. I have only been denied housing on a rental application twice in my life both since I've relocated to Florida and both times the property used core logic/safe rent. I have good credit and a perfect rental history, no late payments of any kind ever, no evictions. Like most of the reviews my background came back as if I had a criminal past. I have never committed a crime and have no criminal past. A lawsuit was filed against them this year March of 2022. They use a shady algorithm which disproportionately disqualifies people of color from housing.

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    Reviewed March 4, 2022

    I applied for a townhouse at Howard Hills Townhomes in Savage, Md. Application was denied because of Credit history and Criminal history. I HAVE NO CRIMINAL HISTORY. Retired from Homeland Security had a Security Clearance mist of my working career. This company is bogus...too many folks with the same complaint something not right. They need to be investigated.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 9, 2021

    I applied and was approved for an apartment. Weeks after signing the lease, and without warning, my family receives a letter in the mail thanking me for my application, then swiftly denying me without cause. I immediately called my leasing agent, and she confirmed that the letter was incorrect. So, I was left to ponder whether the letter was sent in error or part of a more sophisticated scam (to access my SSN and personal information). My leasing office assured me that it was a user input error on the part of Corelogic Rental Property Solutions, LLC.

    The leasing office, moreover, indicated that CoreLogic must have entered my information incorrectly the first time, then entered it correctly a second time. The letter does not have a date on it, which makes verifying when/if an error occurred difficult. Overall, a very stressful experience that was not at all necessary and solely an error on the part of CoreLogic.

    The letter reads like so: "ADVERSE ACTION LETTER. At this time we are unable to approve your application. The reasons for our decision were based in whole or in part on information obtained from the consumer reporting agency identified below [Corelogic Rental Property Solutions, LLC)]. The reporting agency played no part in our decision and is unable to supply specific reasons why adverse action was taken... You have a right under the Fair Credit Reporting Act to a free copy of your report from the reporting agency, if you request it no later than 60 days after you receive this notice..." On a positive note, the customer representative was very helpful and put in a request for a history of the credit reports to be mailed to me. If the records do not indicate an erroneous initial report, however, I will need to worry about a data breach either with CoreLogic or my leasing office--not fun.

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    Reviewed July 25, 2021

    This company gets - stars from me, but I had to choose 1 because my review wouldn't submit! We tried to rent an apt. Corelogic apparently found criminal records on me from Florida on a woman of a different race, but with the same first and last name, birth date, and age as me. The charges range from cocaine possession, assault, and IDK what else as they haven't sent me my report as they said they would. I've been reading other reviews on the site and a lot of other people have said the same thing about this company. I have never even been to Florida. This is totally INSANE!!!! Apt. complexes that use this company should do some thorough research on them because they are screwing up people's lives up by reporting inaccurate, and false information! Now we have a little over a week to find a place to live before our lease is up. This should be illegal and they should be sued!

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    Reviewed July 13, 2020

    Yesterday I can send it to a background check and a credit check through "Core logic" and for the first time ever they reported I had a felony for manufacturing a controlled substance in Virginia and to top it off the charge was a person of a different ethnicity, when I called to fix it they were rude and not compassionate at all. They are professional liars and con artists. I've read nothing but horror stories about this company. I wish I had the means to sue. Luckily I was able to tell the landlord that it was a person of a different ethnicity than me and she understood. But I read horror story after horror story about people that lost their application fee and didn't get their house because this company reported false information. They claim they don't use your social to do a criminal background check but above the charge is the last four digits of my social, it would be common logic to use the social security for due diligence.

    This company is literally anti-American. You have to prove your innocence as opposed to being innocent until proven guilty. Not only do I believe they are suppressing amendment rights. And to top it off they're mostly targeting low-income families that they know don't have the means to get a lawyer. I have never been in trouble in my life and now I have to prove that I didn't commit a felony in Virginia when I've lived in Ohio my whole life and it may affect me getting my rental property that I've been waiting on. I was told to send in my ID and wait 30 days. These are sick sick people. If anybody has any information about how I can go about maybe writing my local Congress representative or any local government agencies I could call please give me some information. This company needs shut down before they can hurt another family.

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    Reviewed May 2, 2020

    Most of the apartment complexes I've applied for uses this company to check rental credit. After further review, I do not have any rental credit history that should be holding me up from renting. Disappointed in the time wasted and the endless amounts of money I have to invest into security deposits and these non-refundable application fees. I will be discussing my finding with the Equal Housing Opportunity Commission, FTC, BBB, to determine the legality of the credit check findings. Some of the properties I'm getting push back from are: Bozzuto, TGM, Southern Management.

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    CoreLogic SafeRent author review by Emma Simon

    CoreLogic provides a variety of services related to the real estate industry, including background checks, property tax management, loan modification, foreclosure audits and more. CoreLogic Rental Property Solutions acts as an advisor for multifamily property owners, including offer screenings for potential tenants.

    • Collections alert: This services alerts landlords about applicants that do not have a good track record of paying their rent on time. This can include overdue rent and rent that is still unpaid. Anything reported by Collections Alert has generally not been reported to the major credit bureaus

    • Convenience with cloud-based technology: CoreLogic Rental Property Solutions uses cloud technology to store and share data, making it easy for clients to access their information from anywhere.

    • Range of services: In addition to running background checks on potential renters, CoreLogic Rental Property Solutions provides leasing solutions, renter's insurance and a range of services for property managers.

    • Services for buildings of all sizes: Landlords with one to over 15,000 tenants can use the services CoreLogic Rental Property Solutions has to offer. Their products can smoothly integrate into existing systems.

    • Speed: Because the tenant screening is completed online, the results can be returned to landlords in a matter of minutes.

    by Emma Simon ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Emma Simon is dedicated to creating accurate and valuable content that helps consumers make difficult decisions.

    CoreLogic SafeRent Company Information

    Company Name:
    CoreLogic SafeRent
    Year Founded:
    40 Pacifica, Suite 900
    Postal Code:
    United States