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CoreLogic SafeRent Reviews

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About CoreLogic SafeRent

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

SafeRent provides tenant screening and risk management services. The company offers background checks, credit reports and rental history evaluations. Utilizing data analytics and integration capabilities, SafeRent’s aim is to help property managers make informed leasing decisions and mitigate potential risks.

Visit www.cotality.com
Pros
  • Responsive customer service
  • Clear communication during process
Cons
  • Inaccurate reporting issues
  • Lengthy resolution times

CoreLogic SafeRent Reviews

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    Page 3 Reviews 80 - 230

    Reviewed Jan. 26, 2013

    I recently submitted a rental application at The Elms at Stoneyrun in Hanover, MD. Elms who is managed by the Legend Group uses CoreLogic SafeRent to screen their tenants. My application was denied because they claimed that there is a landlord tenant flag although there is no judgment on my public record or credit reports. The landlord tenant flag originates from a judgment, which was erroneously filed by a former rental property more than 10 years ago. The attorney for the rental property has since filed a motion to vacate the judgment, which was granted by the court. I challenged the decision made by CoreLogic and requested an investigation. I provided copies of the signed and stamped order by the court of the vacated judgment. CoreLogic responded within 10 days stating that the information is accurate as reported and refused to correct the information in their database. I intend to file a formal complaint with the commissioner for financial regulation in the state of Maryland and simultaneously pursue legal action against CoreLogic SafeRent.

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    Reviewed Jan. 4, 2013

    My husband's information became crossed with our son's background. The ssn and dob are completely different. We supplied court records to show our son had incurred charges, not his father. We contacted the local jurisdiction which confirmed the record did not reflect any of the father's dob or ssn but we were still denied the apt. We were embarrassed, frustrated, and ultimately outraged that our proof was dismissed out of hand.

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    Customer ServiceStaff

    Reviewed Nov. 9, 2012

    This company linked me with a person of the same first and last name as mine in a different county, and with a different middle name and labeled me as a sex offender and a felon. I was denied an apartment, lost my application fees, and when I tried to contact them by telephone, they wouldn't even hear my complaint until I requested a copy of their report from them by U.S. Mail. So I couldn't even ask them to investigate their own complaint until I downloaded their form and sent it through snail mail. This is unacceptable. The mistake was blatant and obvious. They act like machines, and have no regard whatsoever about what their slanderous comments about an individual does to the person. It's not like our names were a close match, or the fact that our height, weight, and eye colors were the same. They were not.

    They had my driver's license with all that information, but still somehow linked me with a different person that didn't resemble me in the least bit. They can't even take the time to match a middle name, or SSN? Why anyone would pay for this company's service is beyond me but they ought to be shut down. And their customer service is non-existent. You would do better talking to a wall! I wish there was some way to make them pay for what they are doing to people. Who knows how many people lose out on a job prospect by some employer using this sham of an organization?

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    Customer Service

    Reviewed Oct. 13, 2012

    Denial From Vintage Park 10/12/2012 - Please pay immediate attention! On 9/15/2012, I accessed my credit report from Experian and noticed a few errors, duplication of accounts, and transposed SSA #. I need to expedite response to review my report and want a copy. I feel that at 69 with ID alert in the past and so many inquiries that I did not make as well as the fact that Yvonne **’s name shows on my report are grounds for concern. I will appeal this denial because I am homeless at 69 because of a CLETS criminal protection order after 10 years in the last residency. Advise immediately!

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    StaffTransparency

    Reviewed Aug. 5, 2012

    Where do I start? I am a Pennsylvania and Virginia licensed schoolteacher, who has been reassigned to a reputable county in Northern VA. In attempt to make my move from Pittsburgh as smooth as possible, I waited to sign my lease until last week. After running my background and credit, my leasing agent told me that something appeared in my background. She understands, considering she hired teachers for the same place I work at earlier in her career. Anyone with half of a brain can understand the rigor of background checks educators must go through. I have been cleared by the state police in two states, have child protective service, abuse and FBI fingerprints that have all ran clear. CoreLogic SafeRent LLC is a third party, privately owned corporation. Remember that!

    We are dealing with a for-profit business who is not out to work for the best interest of their clientele. I have made numerous requests into the findings of my report. I was told I would have to wait at least three days from tomorrow to even receive the findings of my report, so I can dispute my claim. I cannot believe that so many realtors have decided to go through such an unreliable and atrociously reputable company as this one. If anyone is interested, I plan on preparing a class action lawsuit against this company and would love to have more on board.

    They may leave me homeless for my first week of work! However, the Attorney Generals in both states have been contacted as well as the BBB. The BBB has closed 20 complaint cases against them in only the past year. What does that say!? They are not even accredited. This sham is becoming more apparent every search you do and contact you make with the people at CoreLogic Corporate. As one man said, they are like speaking to inhuman pieces of machinery. We are not machines. We are human. We have feelings, hearts and minds, and as a collective, I speak for all when I say shame on CoreLogic!

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    Customer ServiceStaff

    Reviewed July 23, 2012

    Do not bother with this company if you expect customer service. Their system is automated and they are very unresponsive. Also, I found the person I spoke to on a very automated level himself, like talking to a brick wall. Extremely disappointed! Will not use again.

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    Reviewed July 3, 2012

    Errors on CORI report - I had the company send me a reinvestigation form. I sent it in to them a week and a half ago. I received corrected copy in the mail today.

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    Reviewed June 27, 2012

    Errors on CORI report: CoreLogic SafeRent matched me up with someone of the opposite sex (different name but same birth month and year) who has been incarcerated since 2001 on two felony charges for drug trafficking and possession. I have no criminal history or even a traffic ticket on me. My husband and I are about to lose our chance for a subsidized apartment if I don't get this cleared off my record.

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    Customer Service

    Reviewed May 10, 2012

    I applied for an apartment in Cambridge, MA. I provided a bank statement with $75,000 in my account for an apartment that only needs $20,000 rent per year. My credit score is 700 which is above average. My parents have an annual income more than $300,000. No negative report, no criminal history. The company turned my application down for no reason and will not give me any details over the phone. Now, since I am not in Boston area anymore, I am not able to find an apartment in August when school starts. I am wondering what criteria is this SafeRent company looking for and I seriously question their fairness and accurateness in the screening process.

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    Reviewed Feb. 22, 2012

    I applied for an apartment where I already have an apartment with the same corporation but just at another location. I was denied based off what SafeRent provided to the apt complex. I never received a letter indicating why. All of my credit scores range in the 700's. All of my loans and credit cards are paid on time monthly. I even got approved for a loan to buy a house but couldn't find one I like in my area. I didn't want to move from the area that I'm in now because my kids are still in school. I have a good rental history but do not understand why I was denied. I find that after search the internet there are numerous people going through the same thing I'm going through. This company needs to be shut down or have a better way of making decisions.

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    Reviewed Nov. 20, 2011

    I believe landlords who post information on your credit report is black balling you. If you went to court and is being evicted after disputing them for their unfair practices, you should not be on this list. They should not be allowed to destroy your life and pursuit of happiness to move to another site. Especially if they are one of the worst landlords in America.

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    Staff

    Reviewed Nov. 7, 2011

    This company linked my identity with another individual's identity. The person who they linked me with, had a rap sheet a mile long, including bomb threats and sexual assaults. Their business practices are deplorable, and they should be shut down. We ended up not getting a rental as a result

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    Reviewed Oct. 21, 2011

    I was denied from renting an apartment resulting from a denial from Corelogic Safe Rent without a valid or inaccurate reason. I just bought a car through Chase Bank, so I know my credit score is fine. I also have personal loans that have perfectly paid and I do not have a criminal record. These companies' practices are not only unfair; their practices are also inaccurate as well.

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    Reviewed May 8, 2010

    I have $45,000 cash in hand ready to purchase a manufactured home in Thurm's Mobile Home Park in Calverton, NY. The park is touted as a 55 and over retirement park, yet applications must be sent to First Advantage Safe-Rent for approval. To make a long story short, I was denied for no reason because First Advantage never contacted any of my references, yet had the nerve to deny my application because I am receiving social security benefits, which they claim is not an income. Apparently, a retired person needs to get a job before applying to these "retirement" communities. A search on my credit reports shows that I have a credit score of 650. The lot rent at Thurm's is $200 less than what I pay at my current mobile home park. It would actually be cheaper for me to live there.

    My realtor and the park manager (Patty) are standing behind me on this. They tell me that nobody has ever been denied an application to Thurm's. First Advantage blames Morgan Management (the park's owner) and Morgan Management blames First Advantage for this determination, so this tells me that neither side wants to take responsibility; an admission of guilt. An internet search shows numerous lawsuits from scams and libel that were generated by First Advantage Safe Rent. Who are they to judge anyone?

    Prerecorded phone announcement (888) instructs one to download dispute forms online at residentscreen.com, which is not a working website --- another scam. In the meantime, I may lose out on the home of my dreams. Your assistance is greatly appreciated. I am not allowed to purchase my home in cash because of these idiots!

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    Reviewed April 27, 2010

    Don't know why I was denied at Winsor Harbor Apartments. I don't have a criminal background, no court charges, or jail time. Please tell me why I wasn't accepted asap, thanks. Is there any way that this can be reversed so I can reapply at Winsor Harbor. Denied for approval for an apartment by First Advantage Safe Rent Inc, Brice.

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    Reviewed April 10, 2010

    I have $45,000 cash in hand ready to purchase a manufactured home in Thurm’s Mobile Home Park in Calverton, NY. The park is touted as a 55 and over Retirement Park, yet applications must be sent to First Advantage Safe-Rent for approval. To make a long story short, I was denied for no reason because First Advantage never contacted any of my references, yet had the nerve to deny my application because I am receiving social security benefits, which they claim is not an income.

    Apparently a retired person needs to get a job before applying to these "retirement" communities. A search on my credit reports shows that I have a credit score of 650. The lot rent at Thurm's is $200 less than what I pay at my current mobile home park. It would actually be cheaper for me to live there. My realtor and the park manager (Patty) are standing behind me on this. They tell me that nobody has ever been denied an application to Thurm's. I have also contacted the media concerning this matter.

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    CoreLogic SafeRent Company Information

    Company Name:
    CoreLogic SafeRent
    Year Founded:
    1991
    Address:
    40 Pacifica, Suite 900
    City:
    Irvine
    State/Province:
    CA
    Postal Code:
    92618
    Country:
    United States
    Website:
    www.cotality.com