Comerica Bank

Comerica Bank

Detroit, MI

 4.0/5 (242 reviews)
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About Comerica Bank

Comerica Bank is a financial institution headquartered in Dallas, Texas. Founded in 1849, it operates in Arizona, California, Florida, Michigan and Texas and has branch locations scattered throughout these states. While Comerica Bank is a full-service institution with a breadth of services, including personal and business banking, most of its bank accounts have high monthly fees if you can’t meet the minimum requirements.

Pros & Cons

Pros

  • Full-service financial institution
  • A few branch locations
  • Low opening deposit requirements

Cons

  • High monthly fees
  • Low interest rates on deposit accounts

Bottom Line

Comerica Bank may be a good option if you live in its service area and need a brick-and-mortar financial institution. However, all of its accounts have low interest rates and high monthly fees, which could eat into your balance over time.

Top Comerica Bank Reviews

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One of my colleagues banked at Comerica and I decided to give it a try. I have no regrets. Their customer service is excellent. The people and the branches are friendly, and they ...

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My brother … had a problem with an ATM malfunction. ... We went to your Grandville branch on Wilson. Your entire staff went WELL ABOVE ALL EXPECTATIONS! Not only did they connect ...

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What is Comerica Bank?

Comerica Bank is a financial institution headquartered in Dallas, Texas, with a history that dates back to 1849, when it was first established in Detroit, Michigan. Over the years, Comerica Bank has grown to become a leading provider of financial services in the U.S., with a presence in Arizona, California, Florida, Michigan and Texas.

How does Comerica Bank work?

You can open most Comerica accounts online from anywhere in the U.S., or you can stop by a local branch. All accounts have a $50 opening deposit in person or a $0 opening deposit online. Comerica Bank accounts are federally insured by the Federal Deposit Insurance Corporation (FDIC).

Once you become a customer, you can manage your account in the Comerica mobile app. You can reach customer service by phone or by stopping by a local branch.

Comerica Bank products and services

Comerica Bank offers a variety of financial products and services.

Comerica’s checking accounts include Access Checking, Rich Rewards Checking and Premier Checking. But all have high monthly fees compared with checking accounts offered by similar banks.
  • Access Checking is a basic account that requires you to keep a minimum $1,000 balance to avoid the $13 charge.
  • Rich Rewards Checking is an interest-bearing checking account that requires a $5,000 minimum balance to avoid the $18 monthly fee.
  • Premier Checking is a premium account with added benefits, such as higher interest rates and ATM fee reimbursements. It has a $22 fee that’s waived when you maintain a minimum $7,500 balance or have a Comerica revolving home equity account.
Comerica savings accounts allow you to earn interest on your savings while keeping your money safe. These accounts include the Statement Savings, Money Market Investment and High Yield Money Market Investment accounts.

Monthly fees range from $5 to $25, but there are several ways to avoid them. For instance, you can waive the $5 monthly fee on the Statement Savings account if you’re under age 18, over age 61 or link a Comerica checking account.

With Comerica Bank, you’ll find two types of certificates of deposit (CDs): fixed and flexible.
  • Fixed-rate CDs have 7- to 10-year terms and have annual percentage yields (APYs) that top out at 0.20% at the time of publishing.
  • Flexible-rate CDs come in one-year terms and have added perks like one free early withdrawal and the ability to add more deposits throughout your term.
Comerica loans include mortgages, home equity loans and refinancing, as well as auto loans, personal loans and student loans.
If you’re looking for an investment account, Comerica Bank gives customers the option to open an individual retirement account (IRA), as well as a 529 college savings plan.
Comerica Bank provides several types of insurance, including:
  • Life insurance
  • Business insurance
  • Property insurance
  • Auto insurance
Comerica Bank’s Basic Business Checking Account has no monthly fees and is ideal for business owners with fewer than 150 transactions a month.

Beyond this, Comerica offers six additional checking accounts for midsize companies, commercial businesses, attorneys and more.

Comerica also offers business savings accounts and CDs, credit cards, cash management and financing.

Comerica Bank fees

Comerica Bank checking account monthly fees range from $13 to $22, and savings account fees range from $5 to $25. If you have a business account, the bank charges anywhere from $0 to $30, depending on the account type. These charges are accurate as of the time of publishing.

Comerica Bank’s account fees can be waived when you maintain a minimum balance or meet certain activity requirements. You can avoid overdrafts by linking your Comerica checking and savings accounts.

Comerica also charges for the following:

  • $26 for overdrafts (first time)
  • $34 for overdrafts (second, third or fourth time)
  • $38 for overdrafts (five or more times)
  • $2.50 for domestic out-of-network ATMs
  • $5 for international out-of-network ATMs
  • $5 for excessive withdrawals from a savings account
  • $14 for incoming domestic wires
  • $17 for incoming international wires
  • $6.50 to $29 for outgoing domestic wires
  • $13 to $58 for outgoing international wires

Comerica Bank FAQ

What kind of Bank is Comerica?

Comerica is one of the 40 largest commercial banks in the U.S. by asset size at the time of publication, according to the Federal Reserve. It’s a full-service, traditional financial institution serving the needs of personal and business customers in Arizona, California, Florida, Michigan and Texas.

Is Comerica a good bank?

Comerica has a variety of accounts and services and is a good choice if you’re looking for a traditional bank with branch locations. However, its high monthly fees and low savings account interest rates mean it’s not ideal if your primary focus is growing your savings.

Does Comerica Bank offer Zelle or another payment service?

Yes, Comerica offers Zelle for person-to-person payments. You can make a Zelle payment through the Comerica mobile banking app or web account.

Where is Comerica Bank available?

Comerica operates in Arizona, California, Florida, Michigan and Texas.

Is Comerica Bank legit?

Comerica Bank is a well-established financial institution that provides a range of services to meet the needs of individuals and businesses.

While its fees may be higher than at some competitors, it could be worth exploring if you live within its service area and are looking for a brick-and-mortar bank. Otherwise, you may find lower fees and better rates with these top online banks.

Comerica Bank Reviews

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Page 1 Reviews 0 - 10
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Verified Reviewer
Original review: March 3, 2023

Can't believe they're still running in business to continue to mess with people's money and messing around all these years. I rather go back to Paper Checks that I can count on all the time with no problems.

3 people found this review helpful
Verified Reviewer
Original review: Dec. 27, 2022

I've had a business account with Comerica for several years, but never used it due to multiple factors; 1) They always have log-in issues, 2) Their customer service agents act as if they just started today with no training, 3) They asked silly and impossible security verification questions like, what year did you open your account!, 4) Each time you call an agent will tell you something completely different. * They put my account in a "Shuttable" status due to inactivity. When I tried to close the account they kept telling me to drive to the nearest location 50 miles away. * They are holding my balance hostage & earning interest. How many more customers are they defrauding???

6 people found this review helpful

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    Verified Reviewer
    Original review: Nov. 22, 2022

    This bank stole my money, $1000 disappeared from my account with no explanation, they never gave me a credible explanation, they robbed me, money disappears from your account, the worst bank ever, I never had problems with a bank like this, horrible everything, they steal your money, they disappear the money from your account and then they invent a whole story, This bank steals from its clients the money that does not belong to them, they are brazen thieves.

    4 people found this review helpful
    Verified Reviewer
    Original review: Sept. 2, 2022

    If you want decent customer service, an efficient mobile app, fair fees, and fair treatment—look elsewhere. They have an antiquated mobile app. Their customer service is only available during business hours unless it’s technical support. If you do happen to need technical support you get the same sarcastic guy after hours. Their automated system is also a dinosaur and keeps repeating only one option no matter what you say and how clearly you say it. Overdraft protection is only for those with a checking account or one of their credit cards. Expect stellar credit to obtain that card. And expect to get hit with a lot of OD fees due to their slow as molasses system where they lack the instant bank to bank transfers of their competitors.

    11 people found this review helpful
    Verified Reviewer
    Original review: July 31, 2022

    I cannot currently access my Social Security funds using my Direct Express debit card to pay rent and buy essential medications and food. Like many elderly, disabled, poor I rely on this money to live day to day. Three weeks now they have refused me free access to my account. If you contact US government offices re the abuse and fraud connected with the Direct Express debit card business model, they will tell you to contact Direct Express, so it seems contrary to what the BBB is claiming, Direct Express is not in fact a government program. The card apparently is issued by COMERICA BANK who partners with a company called CONDUENT to service the accounts. Between them they block accounts arbitrarily without warning or notification, in complete violation of their own terms of use, claiming "suspicion of fraud.".

    Customer service runs the gamut from ineffective to abusive -- they repeatedly claim to be "whitelisting" your declined card and it will be usable "after two hours" -- a lie most of the time -- explained away later by "oh the person who whitelisted did it wrong." Repeatedly. It's a scam. They block money transfers into your own bank account arbitrarily, even when you are at your own local bank while a bank officer attempts it. They will unblock your account briefly, then block it again, with no explanation.

    On the phone with them, hold times are typically 1/2 an hour to an hour or more -- that is when they don't just hang up. Customer service reps appear to be instructed to obfuscate, abuse, gaslight -- as one encounters the same obvious tricks over and over -- for example speed mumbling so you must ask them to slow down, and then they shout "you're talking over me" and hang up. With a past problem, resolution was only obtained when Direct Express contacted me in response to a complaint on the BETTER BUSINESS BUREAU website. Now that Comerica and Conduent have somehow convinced the BBB they are above scrutiny, they are back to their old disgraceful thuggery.

    12 people found this review helpful
    Verified Reviewer
    Original review: May 27, 2022

    Horrible Fraud Resolution. We had a fraudulent charge on our account. It took them several weeks to "investigate" and once they finally returned the money withdrawn fraudulently, we had to argue with them another several days to get the insufficient fee charges reversed. Just awful, I wouldn't wish this on anyone. Use any other bank.

    11 people found this review helpful
    Verified Reviewer
    Original review: May 11, 2022

    I made a mistake and overpaid my credit card balance in March 2022. In an email from customer service they agreed to send me a check for the amount I overpaid. 6 weeks have gone by no check and no help on the phone or email. I received a letter from them stating they transferred the money owed to me electronically to my financial institution. What! They will not tell me where they sent my money! I have spoken to numerous agents and none of them ever heard of such a thing and told me this payment was refunded but can not see where it went. I have requested any and all tracking on this (check) but I have not heard anything. Not a small amount either $1158.48.

    15 people found this review helpful
    Verified Reviewer
    Original review: Nov. 27, 2021

    Horrible bank that will rob you of your hard earned money, three overdraft fees because of one overdrawn item. 9 dollar ice cream on debit card cost me a 38 dollar overdraft fee when I had the funds in there, they pay the bigger amounts first. They should be shut down.

    16 people found this review helpful
    Verified Reviewer
    Original review: Nov. 7, 2021

    The support was great with no ads and I found what I was looking for. There is nothing wrong with this website plus I enjoyed it. Please help me a little more to improve to community but other than that it's been good so far.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Oct. 27, 2021

    After repeated attempts to notify they are sending mail to the wrong address, they will not correct it. Now they won't even answer the phone. Totally ignored here. I will go further to say rather than poor customer service, THERE IS NO CUSTOMER SERVICE!!!!

    13 people found this review helpful
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    Comerica Bank Company Information

    Company Name:
    Comerica Bank
    Address:
    151 S. Rose Street
    City:
    Kalamazoo
    State/Province:
    MI
    Postal Code:
    49007
    Country:
    United States
    Website:
    www.comerica.com