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Check Into Cash Reviews

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Edited by: Matt Zane

About Check Into Cash

Check Into Cash is a direct lender that has been in business since 1993. It offers four loan types, including online payday loans, in-store title loans and in-store cash advances. Check Into Cash also offers additional financial services. The company has over 300 locations spread across 15 states and accepts in-person and online loan applications.

Visit checkintocash.com
Pros
  • Multiple loan options
  • Over 300 store locations
Cons
  • Application process not on website

Check Into Cash Reviews

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    How do I know I can trust these reviews about Check Into Cash?
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    Page 8 Reviews 825 - 975
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Dec. 10, 2017

    My friend had used Check Into Cash several times and she said she was very pleased with them. She also said the customer service was really good so she recommended me and I followed her lead. I obtained a payday loan from Check Into Cash and the process was very quick, easy and a very great experience. They give you everything and sort everything out. I’ve dealt with some lenders that don’t really give you the whole ins and outs of what you’re borrowing and the payback options and they just say, “Okay. Here’s your money", and then that’s it. Check Into Cash makes sure you read through your agreement and understand everything and take time to answer any questions. It was done within 15 or 20 minutes the first time that they’ve reviewed my application. They called me and verified my employer and it was done. And then now, I don’t have to do that. I can just go online and it’s right there.

    The lending processor went over everything helping me understand what I was doing. I was borrowing money and they went over the interest rate because I knew that it’s going to be high. They went over that and told me to go to the agreement and make sure I read and understand that. They went over the repayment terms and once I agreed to it, they had me electronically sign the agreement. And then they gave me a copy of everything that I signed or was available to me online, which is a good thing because that way I can always refer back to. They were very professional and took the time with me. It was not like they were trying to rush me through the application just to give me money. With them, they always made sure if I had questions or I understood everything before I agreed because I was really getting into a binding agreement. So, they really made sure that I understood the terms and conditions of what was going on.

    Sometimes, we get into binds that you don’t have control and definitely that’s what I enjoyed. They really helped me get out of a situation that I was in. I would definitely recommend them because of the level of service, the time, things, and the process. And you feel confident that you’re not being cheated or getting into something that you really can’t get out of. The overall experience with them has been very good. They’re my number one go to if I get in a bind and I’m glad that they’re always there. I keep a good relationship with them and I know I can rely on them.

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    Verified purchase

    Reviewed Dec. 9, 2017

    I took a payday loan from Check Into Cash. I’ve already got it set up and I just log-in online. It saves all my information and it has a suggestion on how much money I want to borrow. I just slide it to wherever I want and just answer yes or no to a couple of questions. I have to get one on Friday and it’s usually there by Monday. It’s a pretty good deal and I’m happy with it. They give you money when other people won’t. However, It’s easy to get in a hole, which I am, and it’s hard to get out. I have to wait until I get my income tax money back to pay them off. I keep paying them and paying them until all that rolls around.

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    Verified purchase

    Reviewed Dec. 9, 2017

    I have the payday loan service from Check Into Cash. The lending process was simple and it's all done online which takes only two minutes. Working with Check Into Cash makes it easier when I'm in a financial bind. I would tell other people to use their service if they need it.

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    Verified purchase
    Price

    Reviewed Dec. 8, 2017

    I got a payday loan with Check Into Cash and had a good experience. I filled out online the information that they had me fill out. They told me that I was approved for $200 so I put on the amount and sent the application to them. I had to send them my driver's license and they let me sign the document. They took two days to deposit and land the amount to my account, but they had to check out everything so it was a reasonable time. Overall, one thing that potential customers should know is the amount that they're trying to borrow and how much it will cost to pay back. Check Into Cash was only charging $35 on $200 and a lot of people charge way more than that.

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    Verified purchase
    PricePunctuality & SpeedProcess

    Reviewed Dec. 7, 2017

    Check Into Cash was the only lender left that I hadn’t used, and I went with one of their gimmicks where one borrows $250 for the month and pays $50 for it. The process was all online and was completed very quickly. Going with Check Into Cash was harmful because it was too expensive. I would not recommend them and would tell people to borrow from a friend instead.

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    Check Into Cash
    Response from Check Into Cash
    Ben,
    Thank you for sharing your concerns.
    Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction.

    If you would like to discuss your concerns personally please feel free to contact us directly at 1-877-577-7977 or email CustomerFeedback@checkintocash.com.

    No response received
    Verified purchase

    Reviewed Dec. 6, 2017

    The Check Into Cash place was around the corner from my house so it was convenient whenever I need it. I went for their payday loan and they're quick with it. I went to the store and I got it right away in less than 10 minutes, but before they gave me anything, they explained some things. I was able to get what I needed when I needed it with Check Into Cash. I'd totally recommend them.

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    Verified purchase

    Reviewed Dec. 5, 2017

    I got a payday loan from Check Into Cash. I went with them because I was able to do their process online and didn't need to show a pay stub or anything. It was super easy and I got the money the next day. They also automatically get the payment out of your bank account.

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    Verified purchase

    Reviewed Dec. 5, 2017

    I tried a few lenders and the rates at Check Into Cash were a bit better. I availed a payday loan from them and it's been a good experience. I've dealt with them on more than one occasion, and their overall lending process was easy. Everything was done over the internet. The payments were taken out automatically, and I never had a reason to communicate back and forth with them. The process took about 15 minutes and it had a 24-hour turnaround for the deposit. Check Into Cash helped me and I will recommend them.

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    Verified purchase
    Staff

    Reviewed Dec. 4, 2017

    Cindy runs the office in Salina Kansas. She is a wonderful employee. Cindy is patient and kind. She asks how I am doing every time I see her. And every time I see her she offers a smile and a peaceful word. She is the reason I keep doing business with Check Into Cash. I am thankful for her service. Thank you for your time.

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    Verified purchase
    StaffProcess

    Reviewed Dec. 4, 2017

    My fiance has worked with Check Into Cash for a while and told me about it. She always tells me it’s an easy process and that they will help me out. So I went ahead and tried and everything went smooth. Check Into Cash helped me with a payday loan. The lending process took three or four minutes and it was easy. I went online and set up the information. Then they gave me the time and how much they’re going to give me. I submitted all my information and within 24 hours, it's in my bank account. Check Into Cash was easier than the bank and they were a great help. They are convenient, super-fast and I’ll definitely use them again if I have to.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2017

    I’ve had some emergency situations down here where I live and the extra money I got from Check Into Cash helped me a lot. I got a payday loan from them and the process was very easy and simple. Their location seemed nice and organized when I walked in, and their representatives were very good and polite and wanted to complete the loan for me and all the necessary information that they needed. Check Into Cash have done a lot, and I would highly recommend them. They were very quick, did what they said they were going to do, and handled it very professionally.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2017

    I have been using this service to stay up to date on bills in between paydays and it has helped me out significantly and the customer service at this location extraordinary. They know me very well and have my file ready as soon as I walk in the door.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2017

    I've never considered a payday loan but due to some poor financial choices I made I decided to give this a try. I was a little nervous but after speaking with Carrma and Toni, my feelings towards this changed. They were so nice, patient and friendly. Carrma called me Saturday morning, when I answered she asked if this was a good time to speak. I really appreciated that because it was a Saturday. She also answered all my questions and had a nice attitude. Toni was amazing as well. She went above and beyond to make sure everything on my application was correct and every time she put me on hold she apologized. I am very impressed with these two and I'm so happy to know that Check into Cash is available for situations like mine with amazing people to help you.

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    Check Into Cash
    Response from Check Into Cash
    Thank you for your review Secily,

    We greatly value your trust and confidence in Check Into Cash and sincerely appreciate your loyalty to our business. We look forward to your business for many years to come.

    Verified purchase
    PriceProcess

    Reviewed Dec. 2, 2017

    I needed help with stuff in-between my pay period so I got a payday loan from Check Into Cash. I went online and typed in all my information that it asked for and it let me electronically sign. I got an email saying that I was going to receive the money the next business day and it went direct deposit. The whole process was easy and I liked that it was convenient for me. It helped me out a lot and it was a really good experience. Another process that might help is to provide a little more because the max is only $300. It’s best if I’m getting a payday loan, and I get paid $700, and they’re going to get their money back to less a little interest, it’d be nice to get a little more. I would also be willing to pay a little more refinance but pay a little bit at a time until it's paid off to ease a little stress off my paycheck.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 1, 2017

    I had an emergency and needed extra cash, so I got a payday loan from Check Into Cash. I can do it online but I still need to call in and speak to someone. The process was completed in one day and I gave them my basic information, my job, address, name and how much I want, and got approved online which was helpful and convenient. Their reps were great, helpful, and explained the whole process and made sure I understood what I was going into. The experience has been great and I would refer them.

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    Verified purchase

    Reviewed Dec. 1, 2017

    I’ve been a customer for many years. Check Into Cash has gotten me out of some binds, but I will no longer be using Check Into Cash because of every time I get a payday long they do a credit check and it counts against my credit score! Since when did that start?!?

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    Check Into Cash
    Response from Check Into Cash
    Norma,

    I apologize for any inconvenience this has caused. At Check Into Cash, we take your feedback and concerns seriously and make an effort to address them. If you would like to discuss your concerns personally please feel free to contact us.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 1, 2017

    I got a payday loan from Check Into Cash and the process was easy. Initially, I created my login and password. Then I indicated where I worked and they asked me my personal information, which I was kind of hesitant about giving. But I was desperate too so I went ahead, and as soon as I did it, they sent me my confirmation notice. Everything was okay and the loan was on my account the next day. The interest rate was really high but that comes with the territory. The only problem that I had was that I used it once initially and then I thought I was locked in as a member or a customer. A couple of months later, I did it again and they ran my credit again and it brought my credit score down. Nevertheless, Check Into Cash comes in handy and I've used it several times. I would recommend them as they take you out of a bind very quickly and I could depend on them.

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    Verified purchase
    Staff

    Reviewed Nov. 30, 2017

    Was an overall good experience. Was easy to fill out. Asked valid questions. Was very helpful when affirmed approval. Really helped me out of a tough situation. I would recommend to family and friends. Would use again if needed. Would use this online method.

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    Verified purchase
    Online & App

    Reviewed Nov. 30, 2017

    I needed a little extra money around the holidays. I started with a different company that was acquired by Check Into Cash. And then, I just got noted that they're now Check Into Cash. I went into their website to apply and their process was really easy. I've been doing it for a year. I'd log on with my username, password and I'd simply choose a loan. All my information comes up and I'd simply click the consent notification that they ask me to click. I'd get the fund the next morning which is extremely quick.

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    Verified purchase
    Customer Service

    Reviewed Nov. 29, 2017

    Have had a good experience with you. The only thing that is a bit much is the phone calls. Will use again if I ever had to in an emergency situation. Would recommend this to anyone who has a need for a little help.

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    Verified purchase

    Reviewed Nov. 29, 2017

    I feel that if someone has been a customer for quite a while they shouldn't be given such a hard time to upgrade their loans. They come back over and over again. That's where representatives should see that in a customer's acct.

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    Check Into Cash
    Response from Check Into Cash
    Sylvia,

    At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-877-577-7977. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 29, 2017

    Service has always been great! It is usually fast and very friendly while getting help on the phone. I wish that the finance charge wasn't so much, but I do understand and I will continue to do business. Overall I am very pleased!

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    Check Into Cash
    Response from Check Into Cash
    Steve,

    Sincerest thanks for your valued business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 29, 2017

    Check Into Cash's lending process was easy that I just went to the express online with my bank account information. I applied for a payday loan and I received the loan in a day. Plus, I had a fast interaction with the lending processor. The money was given to me through direct deposit in my account. I would use Check Into Cash if I needed to and tell my friends that it is legit and pretty safe.

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    Verified purchase
    PricePunctuality & SpeedOnline & App

    Reviewed Nov. 29, 2017

    Check Into Cash has been reliable and they really helped me a lot. I got a payday loan from them and the process was really quick. I went to their website, filled my information, and in less than 24 hours, the money was in my account. I really needed money fast and they took care of it. I’m a graduate student so I kind of live check by check and if my car breaks down, I don’t have money to cover it. It was a very good action for Check Into Cash to approve a loan in less than 24 hours. I wouldn’t advise someone to do the payday loan every time because the interest is high. It’s not like a bank loan. But time to time, it would help with some financial troubles you have.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 28, 2017

    My experience with Check into Cash has been totally positive. Their Loan process is very quick and very easy! I recommend this company highly. Very professional, secure & Licensed in Ohio. Apply online or in person! Convenient locations. Very helpful Staff. You can trust that your information and transactions are secure. Peace of mind is of utmost importance!

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    Check Into Cash
    Response from Check Into Cash
    Sandra,

    Thank you. We greatly value your trust and confidence in Check Into Cash and sincerely appreciate your loyalty to our business. We look forward to your business for many years to come.

    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2017

    I have been mostly satisfied with CIC. However the hard inquiries on my credit have hurt it. I have also experienced after submitting documentation of proof of debit being told I need to show proof of a positive balance. Each time, the positive balance has been there. After multiple emails and phone calls, it gets straightened out. It would be nice if attention was paid to details and hard inquiries on credit was not done.

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    Check Into Cash
    Response from Check Into Cash
    Rebecca,

    At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-877-577-7977. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2017

    Anytime I have ever needed fast cash I can count on doing a payday loan and I always have the funds fast and secured. Because of times where the system has been down I've had to call in and speak with a live representative and they are always helpful.

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    Verified purchase
    Price

    Reviewed Nov. 28, 2017

    Too costly and need discounts for regular customers. If you give more discounts to customers and minimum of 3 weeks to pay back would be great. Also lower the fees to pay back. Being a regular user and I just paid but one week and needed another loan a few days later but instead of my second pay period it was paid the following week. So you made more profit from me that month.

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    Check Into Cash
    Response from Check Into Cash
    Lydell,

    Thank you for sharing your feedback. Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. Please feel free to call us and one of our customer service representatives will be happy to assist you.

    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2017

    Check Into Cash is always quick and easy to use. The customer service is always on point. They verify my account in a timely manner and help with all my questions and needs. The online webpage is easy to navigate.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2017

    Everyone I have ever talked with concerning loans have helpful. They answer all my questions accurately never have I been mislead about anything. I like that I’m sent a message when my loan is coming due and that I can refinance if need be. I also like that everything can be on the computer or on my phone. I would and have recommended you to others.

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    Verified purchase

    Reviewed Nov. 28, 2017

    I was in need of money for a medical emergency for my tooth, and Check Into Cash helped me out. I’ve had a horrible toothache and their commercial came on and it dawned on me that I should do the loan so I can get my tooth worked on. I filled the application out and I got the money from them and went to the dentist the next day. It's a really good service. Toothaches are no fun, and the loan made me not have a toothache anymore.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 27, 2017

    When I applied for a loan in Check Into Cash’s store, I got turned down. But when I applied online, I was accepted, got a payday loan and the money was on my account the following business day. They’re prompt, convenient, quick and I’m very satisfied with them. Their overall lending process was excellent. After I was approved, I went back to the same store and showed them that I got approved and the rep said she didn't know why I got turned down. Nevertheless, Check Into Cash has helped me out. When I'm on a pension and I needed a few extra dollars, I just click on Check Into Cash and they'd help me. I would advise others to use them too.

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    Verified purchase
    PriceOnline & App

    Reviewed Nov. 27, 2017

    Whenever I need extra cash, I go to Check Into Cash and they always accept me. I've used them five or more times. It's a great experience. The website is easy to navigate. I log in my information, then it welcomes me and gives me the amount that I can loan. When I accept, the loaned amount would be in my account the next day. But sometimes, the interest rate can be a little too much for me. If I borrow $200, I've got to pay $270 back. I have this other loan place that I go to and if I borrow $200 there, I have to pay $220 back. But if I don't have much time and I have to get a loan online, I go to Check Into Cash.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2017

    I was looking for a payday loan and I made an account with Check Into Cash. They asked for a lot of information about my job and the whole nine yards. After that, they went to whatever they do to accept my loan and deposited the money into my account the next business day. Everything was done online. They have nice customer service and they did a really good job. But, if you try to get a loan after six months, you have to go through the interview and they’ll have to call you to update your application if you’re still working at the same place or moved or if anything’s changed since you got the loan before they lend you the money. Check Into Cash made it pretty easy except that the process should be quicker like I can’t get out a loan if there’s a holiday and it might take three days. Other than that, I will recommend Check Into Cash.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 25, 2017

    Check Into Cash was great, convenient, fast and easy. I used to use the one here in Monroe by walking in but this time, I happened to do it online. Their lending process was simple and took me 15 to 20 minutes. They also got with me by email and the funds were there the next day. They stepped in on time and overall, it was an excellent and non-frustrating experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 25, 2017

    I had a cash advance with Check Into Cash. I went online, made an account and read up what they were doing. I did some research back on to see if they were legit. I read and filled out a couple of forms then submitted it. The first time, they make a phone call back to you to verify who you are and verify a bunch of information. Then usually, within about five to ten minutes, they send it. You’ll be notified when it’s available and if you’re approved. After the fact, then it’s just a matter of online. They’ve already got all your information and then you just apply if you needed to. The initial phone call was the only time that I ever talked to anybody. It was very pleasant, very easy and pretty painless, especially after that first time. It’s just them protecting themselves as well as protecting you, making sure it’s the correct person and not somebody that’s not you.

    Check Into Cash has been helpful when things were tight and things come up. My wife was diagnosed with stage four colon cancer when we first started it. We needed a little bit of help to get through some stuff. They worked out very well and everything came together. It’s beneficial to get that little needed assistance and push over through that month. I wish they make sure that it stays as easy as it is. They’re reliable not only in regards to time but being available. Everything’s been very prompt. You get your stuff when they say you’re going to get it.

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    Check Into Cash
    Response from Check Into Cash
    Louis,
    Thank you for your support and for the confidence that you have placed in us. Your business is much appreciated, and we will do our very best to continue to meet your financial needs.
    We fully recognize that your support and the continued trust that you place in us is the foundation of our success.

    Thank you again for choosing Check Into Cash and we look forward to your business for many years to come.

    Verified purchase
    Price

    Reviewed Nov. 24, 2017

    I liked Check Into Cash and I got a payday loan from them. The online process was easy and it only took a day to be completed. I asked their representatives for a payment plan which I paid back in two weeks. Check Into Cash is really good even though you have to pay $50 in interest depending on how much you take out, and they'll give it to you right away.

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    Verified purchase
    Process

    Reviewed Nov. 23, 2017

    The lending process of Check Into Cash went very well. The girls were very upfront and the process took about 30 to 40 minutes. Check Into Cash has been extremely helpful. They relieve stress off of financial burden.

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 22, 2017

    I got a payday loan from Check Into Cash and my experience with them has been great. The lending process was very convenient and fast. I was able to do everything online and the funds were already available the next day. Check Into Cash has indeed helped me in time of need.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 22, 2017

    Had a pending application I put off finalizing. Called customer service and spoke with Elizabeth. She was extremely helpful and professional, despite being right before End Of Business on a holiday week. She got my loan approved on time, and was a pleasure to speak with. Thanks!

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    Verified purchase
    PriceOnline & AppStaffProcess

    Reviewed Nov. 22, 2017

    I needed some materials for some of my jobs and applied for a loan with Check Into Cash. The process was easy and it took three to four days. I’m self-employed and during my first time, I had to talk to them about something. They had to ask me questions and ask for extra paperwork. The online website is fine. Once I fill it out and go online, I don’t have to go through any type of paperwork. I press a button and it asks how much I want, which they'll either approve or say how much they'll lend. They might not give me as much as I want, but they’ll give me something.

    I’ve used them four times in six months and they hurt me in a way because they kept checking my credit. I didn’t know that at first and it came back to me that I have too many inquiries. I looked into it and saw that these people checked my credit multiple times in a six-month period, which is not good. I’ve always had the money to purchase the material, but I thought to use them so that I don’t use my money and keep it in the bank, and then I would pass what they charged me on to the customers. I use them to make money and the amount they charge doesn’t bother me. Overall, my experience was decent. However, I would not recommend Check Into Cash to someone who's living from paycheck to paycheck

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    Response from Check Into Cash
    Harold,

    I apologize for any inconvenience this has caused. At Check Into Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If you have any other concerns or would like to speak to a Customer Service Representative, please feel free to contact us directly at 1-877-577-7977 or email CustomerFeedback@checkintocash.com.

    No response received
    Verified purchase

    Reviewed Nov. 21, 2017

    Check Into Cash came in handy when I needed it and I got a payday loan from them. The website was easy to use and filling everything out online took about seven minutes. Then I had the funds the next day. Check Into Cash is a fast and easy way to get some cash if you need it for an emergency.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2017

    I was very satisfied with Check Into Cash. I found them online and had a very good experience with them. They emailed me stuff and were quick about getting me my loan. They were also helpful.

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    Verified purchase
    StaffProcess

    Reviewed Nov. 20, 2017

    I had an unexpected expense and I got a payday loan from Check Into Cash. They're the only one that approved me and it definitely took stress off of me when I got approved. The process was simple and it was completed in a day. The only thing is that they required a utility bill with my name on it and I still live with my parents. But they found a way around it which was convenient. They were very helpful, professional and courteous. And if a friend would ever have an emergency or need fast cash, I would recommend Check Into Cash.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 20, 2017

    I used to drive by Check Into Cash all the time. I could go online, apply for a payday loan from home and it’s very simple. I create an account, sign in, give them my debit card number and they’ll load the money into my account within the next business day or so. The first time I applied took 10 minutes ‘cause I had to create the account and then after that, it takes not even 5 minutes every time. I can just get on my phone and do it. Check Into Cash helped me from bouncing a lot of checks and my bills are paid on time. My experience has been very pleasant and if people need to, they should go ahead. I would use them again.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Nov. 19, 2017

    Check Into Cash was convenient to use, they have fast approval and their website didn't look fake so I got my payday loan from them. I applied online and entered all my information. Their approval process was quick and easy. I was able to upload the documents that they requested and they gave me a response within that day. Also, they have great customer service. I know someone who has a loan with them and he fell through a hard time with having car trouble. I was helping him set up a payment plan and Check Into Cash was willing to work with that individual. Their reps also have a better attitude and professionalism than other companies. That's what differentiated them from other lenders whose agents are nasty.

    Also, Check Into Cash has a great system intact to preserve what they've loaned out and to help the customer which is a win-win. For instance, when you borrow from them and you're able to refinance, they also help you pay it down so that they're not out of money and you're also paying the money back. That's something else that they have that other lenders do not have. But I feel that the ATR is a little bit outrageous. I understand that they're a business and they have to make money but there's a medium between making money and helping people.

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    Response from Check Into Cash
    Anna,

    Thank you for sharing your feedback. We’ve built our business by making sure we take the very best care of our Customers and their financial needs. If you have any other concerns or would like to speak to a Customer Service Representative, please call 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.

    No response received
    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 19, 2017

    The first loan I got from Check Into Cash was a car title loan. The lending process was good, quick and easy. I was able to keep getting the check back and pay the loan off when I needed to pay it off. They've helped me get through what I needed to get through at the time. The only thing I didn't like was I had to wait until the following business day if I needed my check back. I feel like I should have the option to get it right back if they are using my account. But all in all, it's been a great experience.

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    Staff

    Reviewed Nov. 18, 2017

    Ms. Sherry offers excellent service and goes above and beyond to make sure your needs are met. Myself and my husband loved her smile and bubbly personality. Please don’t ever let her leave the company. I know this is a loan but I can’t wait to do business with her again.

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    Staff

    Reviewed Nov. 18, 2017

    I drive by Check Into Cash all the time. One day I needed more cash and they came to my mind. I have used them twice. On both times, I got the funds the next day and they took the money out exactly when they said they would. The first time I went was a little tricky 'cause I didn't have any blank checks, but the reps were super friendly and they tried to do things that would work. Unfortunately, I had to purchase stuff out and I had to get the thing printed out from my bank. After they had that, there was a little bit of paperwork and I signed it. I went in in person and I had cash in hand an hour later. I did the second time online so it was even easier and the funds were in my account on the very next day. The application process was 45 minutes to an hour in both times. With Check Into Cash, I could afford to pay, but there's not too much money left at the end of my paycheck.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2017

    I know what a difficult job your customer service representatives have dealing with people and their money, but Deric made the process so enjoyable and positive, he answered all of my questions, and made me feel like someone cared in my time of financial hardship. I was having difficulty getting the necessary documentation through to Check Into Cash so my loan would process, so Deric was able to walk me through a verification process instead and made it all very quick and easy. Sometimes I try to deal with all customer service issues online because of the negative attitudes and impatient reps, but I will always call Check Into Cash in person because of the great customer service I received from Deric. He made my day and made this hard time a little easier to get through. Thank you Deric!

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    Response from Check Into Cash
    April,

    Thank you for your support and for the confidence that you have placed in us. Your business is much appreciated, and we will do our very best to continue to meet your financial needs.

    Thank you again for choosing Check Into Cash and we look forward to your business for many years to come.

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    Customer ServicePriceOnline & AppStaffProcess

    Reviewed Nov. 17, 2017

    I’ve used Check Into Cash at least twice a month whenever I needed to and usually for payday loans. I use them online mostly. I fill out the application and they run the check and decide if they’re going to approve me or not. After I’ve read the documents and satisfied with the rate, then I sign the documents. It’s a fairly easy and painless process. Some places are a little more particular about the information that you give. Check Into Cash asks you the basic questions and you put in the basic information, no more no less. The whole thing takes about ten minutes. They’ll let you know right away if you’ve been approved or not.

    Usually if I do it on a Friday by Monday morning the money will be in my account. I’ve used them so many times that the more I used them I got a discount the next day on how much I pay back. If I did it on a Friday afternoon before 5:00 pm by Saturday morning the money was deposited in my account. It is convenient. Doing it is also just as easy with an app on my phone. If I decide not to take the loan especially if the interest rate is too high I can call them right away and they’ll withdraw it. There’s no penalty against me. Plus their reps have been courteous and helpful. I’ve called and talked to someone where they actually moved my repayment day out and then gave me time to make the payment. It’s a good experience overall.

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    Punctuality & SpeedStaff

    Reviewed Nov. 17, 2017

    Check Into Cash's lending process is very easy. It's also very fast. It gets through the next day. I usually do mine online and there have been no issues. I have the app on my phone. The reps are also nice.

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    Process

    Reviewed Nov. 16, 2017

    I kept applying to some lenders for a payday loan, but they kept turning me down. I ended up with Check Into Cash and I applied online. The process was easy and convenient. They helped me get money to pay off my bills and the experience was very good.

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    Reviewed Nov. 15, 2017

    We applied for a loan from Check Into Cash, which we found via a search engine, and the experience has been convenient. Working with them helped relieve some stress. We would recommend them.

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    Staff

    Reviewed Nov. 14, 2017

    Getting a payday loan from Check Into Cash turned out to be a really good experience. The people working there were not forceful and were very friendly. The process began at lunchtime, which is an hour, and before lunch was over, the loan was approved, all the paperwork was signed and the money was going on the checking account.

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    Staff

    Reviewed Nov. 14, 2017

    The person I talked to at Check Into Cash represented the company well and more specifically had very good people skills that made it very easy to work with them. That experience got my foot in the door and I’ve taken three small payday advance or loans, about $300. Everybody was professional and courteous. Everything was arranged the same day but it would always be the next day before the funds are available. Everywhere else, without exception, I found that a small payday advance is normally squared away that same day. I do it online with Check Into Cash so it takes two days, which is still a bit odd, but I wouldn’t be taking a payday loan if I didn’t need it.

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    Punctuality & SpeedProcess

    Reviewed Nov. 13, 2017

    I got a payday loan from Check Into Cash. I did everything online and it wasn't hard. The process took an hour and it was very convenient and fast. And the only time I ever had to talk to somebody was when I went to get another payday loan. I had to get back the receipt on the other one being paid. Then I just had to talk to someone and show them on my bank statements that it had been paid.

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    Online & AppStaffProcess

    Reviewed Nov. 12, 2017

    Acquiring a payday loan from Check Into Cash was simple and straightforward. I went online due to my need and then submitted the required documents. I had an email saying, “Hey, everything is in. We just need to verify a few things.”. The last thing I needed to submit was a pay stub to verify my employment. Once that was verified, the funds were immediately deposited into my account that took 24 hours. It was a piece of cake then and after that, it was almost nothing to get it because I was history. At the beginning, I spoke with someone to verify some things and to verify that I’m a person. I even called a few times and the only difficult thing I have was logging in the app through my phone. The reps were always positive and professional and that’s something that goes a long way.

    Most people, including myself, feel ashamed to take on that process but it was very helpful. However, Check Into Cash didn’t have the option to make payment method instead of paying it all at once which another company has. But that’s the reason I borrowed money because I’m short on my paycheck to pay bills. I’m expected to pay the loan plus the fee when I receive my paycheck but I had to have some compensation and Check Into Cash makes their money. They could open the option of making two payments to pay the loan to stretch the dollar. And at the end of the day, I’m thankful for it and the loan relieved my stress. Even though I’m doing everything right, I’m still short.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 12, 2017

    I always used companies where I went to them in person. But since I'm retired, I don't like to drive a lot due to my health issues and the different surgeries I had. So I do most of my business over the phone and from my checking account now. I got a Payday loan from Check Into Cash and their process was fast enough. A friend showed and helped me how to do it over my phone. It's very convenient. I'm very pleased and satisfied with their service and would recommend it to anybody. I've also talked to different people since I've used Check Into Cash and they said they liked it.

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    Staff

    Reviewed Nov. 11, 2017

    Miss Megan assisted me and she was very polite. And I loved her drive and her enthusiasm as well!!! Her attitude was even impressive and you hardly get that nowadays. Way to go Miss Megan!! JOB WELL DONE!!!

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    Staff

    Reviewed Nov. 11, 2017

    Tammy and Regina - These 2 ladies work at the Martin TN location. Both of them are always so nice polite and respectful. They know me by my name. They have a stressful job but they do it very well. Keep up the good work ladies and I'll be seeing you around the 15th. And the office is always spotless. Everything is very organized nice and clean and neat.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 11, 2017

    I got a pay-day loan at Check Into Cash and the lending process was easy, quick and efficient. I filled out the information online and they came back and told me if I was approved or not. I went through and then I read and clicked on the electronic agreement. The money was in my bank the next day. Check Into Cash has helped me pay some bills and their customer service reps have been really nice and friendly.

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    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 10, 2017

    I was looking for a loan that'd be easy to get through and got a payday loan from Check Into Cash. The first time they verified my information over the phone and the lending process was quickly completed. I don’t get over my head with Check Into Cash because they charge legally although it's a pain that they don't go over what California allows.

    The only time I've really ever talked to them are, sometimes, when I complete the lending process online, they default the paid back until the next paycheck. But, if it's only four days to the next paycheck, then it becomes a four-day loan. I would think that they would realize that that's probably not something anyone would be willing to pay $40 something in interest for. I have to call them and tell them that I kind of wanted to go for the next payday. But other than that, Check Into Cash is ok for what they are. I use it only if I really need to for a short crunch.

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    Response from Check Into Cash

    Sandra - Thank you for sharing your feedback! We would like to apologize for the troubles and frustration that you experienced . Your feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. For any questions or further assistance, please feel free to call us directly at 1-877-577-7977 and one of our customer service representatives will be happy to assist you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 10, 2017

    The ladies at the Harding Place location in Nashville are phenomenal!! They have been very reliable and dependable helping me with any questions and concerns I had with processing my service requested. The service here is greatly appreciated! You ladies are awesome and maintain a nice and friendly environment for me every time I visit. Very great customer service, keep up the amazing work!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 10, 2017

    Working with Check Into Cash was fast and easy and it helped a lot. I have obtained a Payroll Advance from them and everything was done online. I filled out the application, faxed a copy of the pay stub and my bank statement that they requested and within 48 hours, the cash was in my account. Their customer service rep was very polite and professional. They also called to make sure everything was satisfactory and it was. And I have no need for a payday loan again but if I ever do, I'll make sure that they're the ones I use. I'll also tell a friend to use them.

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    Punctuality & Speed

    Reviewed Nov. 9, 2017

    Check Into Cash worked with me and it was fast, simple and straight to the point. I applied for a payday loan online, it was very easy and everybody was friendly. It took me an hour which was a reasonable amount of time.

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    Punctuality & SpeedStaffProcess

    Reviewed Nov. 8, 2017

    I found Check Into Cash on the internet and have done payday loans with them. I needed some quick cash a few times, and so I went there and Jessie, then manager, was awesome. He was really easy to work with and it was an easy process to follow. It takes 10 minutes at most and then if I needed to re-loan, it would be five minutes. You walk in, tell them what you want and then sign the forms. Everything’s online. It was terrific. I also did an auto loan, a title loan, which all of that's been paid off. Working with Check Into Cash has helped me out tremendously and it's nice to know it's there if I need it, and I know how the process works. I used another one that was not that good - CashOne. They were a pain in the butt. I've also used Advance America and they were very easy to work with as well. Though, their system is still on paper so you have to fill out more paper unlike Check Into Cash's.

    Ariel, the guy that's there now, was really good, too. They’ve been friendly and made it very simple. It's not a happy thing when you have to borrow money at that rate when you have an emergency, and they made me feel very comfortable. My experience with them has been excellent. They were there in my time of need. I will recommend it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2017

    I was searching online for services and Check Into Cash popped up. They were the first one that offered me the loan that I was needing, which was an installment payday loan. The lending process wasn't very hard. Once I met the criteria, it was easy and quick. I talked to a lady on the phone and I had to send some documents. She was very nice and professional. They were there in my time of need and I would recommend them.

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    Staff

    Reviewed Nov. 7, 2017

    Harding Pl in Nashville - The girls at this store were absolutely amazing and I couldn’t have asked for better service. I came in stressed about how I was going to pay for a bill. When I left I felt relieved. I didn’t feel like I was being forced into anything. They helped me choose a loan I could pay back on my next payday. It was a great experience.

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    Staff

    Reviewed Nov. 7, 2017

    The new team at the Harding place location is SUPER GREAT and nice. Check out this location. The manager and her team will make sure you are very well taken care of. Also very friendly atmosphere and they are very easy to get along with.

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    Reviewed Nov. 7, 2017

    I got a cash advance from Check Into Cash which I have to pay back in full the next paycheck. It helps sometimes when I'm short. The first time I got a loan didn’t take very long and when I reapplied myself online, it took me less than five minutes then I got the money the next day. If I hadn’t had one in a while, they reverify stuff like my checking account. It’s been a positive experience overall.

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    Punctuality & SpeedOnline & App

    Reviewed Nov. 6, 2017

    I love Check Into Cash. It’s awesome and I'm fortunate that I'm using it. I applied online and their website was pretty easy to use. I got the payday loan and their process took two minutes. It was fast and simple. I was struggling and Check Into Cash helped me get back afloat. It's a good thing to do if I need money and I will recommend them.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 5, 2017

    I got in touch with Check Into Cash and got a payday loan. I applied online, they called me and went through the terms. They verify your account, the account number, verify the employer and the bank account. The first time I did it, they wanted to verify my income. The entire process took a day. I did it one time earlier in the day and the response was the next day. Another time, I did it over the weekend holiday and it didn’t come until the day after the holiday. The service is good when you need the money and Check Into Cash is one of the better companies. They come in handy and they have helped me out of tight spots. However, I really try to break-away from them as much as I can and I wouldn’t recommend any of the payday loan places because the amount of money they charge is just a lot.

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2017

    I used Check Into Cash when I used to live in Culver City and then when I moved up to Daly. I like them. I got the payday loan and it was easy. They're good that’s why I started to use them. I used to go to the store but now I use online. The store was good and they were very nice, pleasant people. I've never had a problem with them. But it takes a while because you have to pick the time if they're open, get your car out and then drive there, sign and all that. It takes the next day to go to your account. I used to go on the weekend because I can't go on the weekday.

    So, going online is better and more convenient. You just fill out information and if it's your first time, they have to check your account to make sure you have a checking account. But then, when you continue doing it and you're a member, you just go in and you just put the amount you want so it's very easy. You stay in the comfort your home and it just takes around 15 minutes. It's a quick experience. I definitely recommend Check Into Cash if you need cash, and I would recommend going online if you need cash right away. I want to thank them for helping us when we need the money. They have excellent service.

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    Punctuality & Speed

    Reviewed Nov. 3, 2017

    I used Check Into Cash a couple times for a loan. It was a good experience. It was quick, easy and reliable.

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    Punctuality & SpeedStaff

    Reviewed Nov. 2, 2017

    When I first tried applying for a loan from Check Into Cash, they approved it so I chose them over other lenders in getting a payday loan. I have always processed my loans with them online, so there was no paperwork involved. I could go into their site and reprocess all my information, and I didn’t have to redo any paperwork. I've done this three times and it was very convenient and fast. The lending process was completed in 20 minutes. Also, the lending processors were courteous and friendly, and I had no problems in dealing with them. I’d tell my friends to try Check Into Cash. They're legit. My experience with them was great and I'd use them again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 1, 2017

    I called because someone is attempting to finance under my name and stealing my identity so needless to say this was not going to be a fun call to make. To my surprise I received the nicest and most helpful customer service rep I've ever had with any company period. His name was DERIC and he was out of your south Dakota call center. He guides me through the series of steps necessary to restore my good name with absolute compassion and courtesy.

    By the end of the call I had all but forgotten how upset and Frantic I had been at the start of our conversation. He took the time to relate to me personally and went the "extra mile" to ensure I knew exactly what I had to do to get back to normality; as identity theft is something I have never ever had to deal with and have heard horror stories of what family has gone through in attempts to clear their names. So to have someone (Deric) make it so quick and painless and put me at ease was so relieving that he deserves the very best because your company is assuredly better for having him employed.

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    Customer ServiceStaff

    Reviewed Nov. 1, 2017

    I got a payday loan from Check Into Cash. Their lending process was great and I liked their customer service. Funds were there whenever they told you it was going to be. They were also knowledgeable and friendly and I had a good experience with them. I would recommend Check Into Cash.

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    Customer ServiceStaff

    Reviewed Oct. 31, 2017

    I was looking around and found Check Into Cash online. I did their online process and the reps I worked with were nice. It was a good deal and they didn’t have to call so much for the payment when it’s due as it is an automated system.

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    Reviewed Oct. 31, 2017

    I took out several loans with Check Into Cash and always paid them in full. I reapplied today and was denied stating I do not qualify. Nothing has changed since I paid off my last loan 2 weeks ago. I am very frustrated and have not been able to speak to anybody to explain why they would now deny a loyal customer.

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    Response from Check Into Cash

    Jacqueline - Thank you for sharing your feedback. At Check Into Cash, we take your feedback and concerns seriously and make an effort to address them. If you would like to discuss your concerns personally please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.

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    Staff

    Reviewed Oct. 30, 2017

    I dealt w/ Kaylee, who is an excellent associate. She did not give up on helping me. I had a problem with water damage and couldn't use my desktop computer. My smartphone wasn't working. We finally after 1/1/2 hrs we got my loan approved.

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    Reviewed Oct. 30, 2017

    When I got a payday loan from Check Into Cash, the process was easy and didn’t take long. They base it on your job history and you need to have a checking account. I had a great experience when I applied which I did online. I put in my information, started filling out my paperwork, then I was approved. I got my money the next day through direct deposit and I had two weeks to pay it back. I’d refer them and tell my friends they’re legit.

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    Customer Service

    Reviewed Oct. 29, 2017

    I get payday loans from Check Into Cash and their lending process includes filling up the application and then they check to make sure that what I stated in it is true. Depending on the time the application is submitted, the funds are in my account the next day. Then they take their money back as they should depending on when I get paid. I only had to talk to them a couple of times but most of it was online. I never had any issues with them and they never had a problem even when I called them a couple of times and ask if they could give me an extra pay period to make a payment. They’ve always said that it’s fine.

    Check Into Cash should give a loan a little bit more sometimes. One time, I needed $400 and they should know by now through my history with them that I'm good for it. But the limit that we can loan for my state in California is $255 so it wasn’t even an option to request a little bit more. Despite that, Check Into Cash helped me to get through some rough patches like when I had to have car repairs and when my husband got sick and I had to get some medicines for him. My experience have been positive and I’d tell my friends to do it as well.

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    Reviewed Oct. 28, 2017

    Everything went smooth and easy with Check Into Cash. I got the payday cash advance and I did a monthly fee. The walkthrough on the internet was easy as it took only five minutes the most to be completed. The experience was fine and I'd do it again.

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    Staff

    Reviewed Oct. 27, 2017

    I had a bill that came up and I just needed a little extra cash. A pay-day loan was the easiest thing to do at that time. Check Into Cash's percentage that I had to pay back was reasonable. The lending process was very easy. I did it online, followed the instruction and put in the information. I was using my phone and it took about 10 minutes. Approval was instant. Once you put your information, they let you know. The reps were also professional. I was able to get the money the next day and I managed to pay my bill and pay Check Into Cash off.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 26, 2017

    Today I had a great experience using the live chat for help in regards to a payday loan. Long story short your representative Thasha ** was an amazing help. Not only did Thasha take the time to find a way to help, but I did not feel rushed about it. This is the type of customer service that all companies need. Way to keep customers first and for that I rate Thasha 5 stars for the amazing help! Thanks again!

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    Punctuality & Speed

    Reviewed Oct. 26, 2017

    I was googling places and then found Check Into Cash. It was easy and convenient to do everything online so I chose them. I applied for a payday loan. The next day, the funds were there. Then they just withdraw it out of my account on the due date. Check Into Cash made my life a whole lot easier. Overall, they are fast, easy, and convenient. I would definitely refer a friend if they're looking for any type of loan, payday, advance, anything like that.

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    Reviewed Oct. 25, 2017

    I got a payday advance from Check Into Cash. I did the application online, put in my information, and it was in my account the next business day. Doing business with them helped me a lot so if I’m short, I can get in an advance, so I can still pay my bill. I will tell a friend that Check Into Cash was really simple.

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    Process

    Reviewed Oct. 24, 2017

    Check Into Cash has fees a bit lower than most others and I have the option to either pay it off or pay it one time, which I like. I gave them my personal and income information and they determined that I qualify for a $300 payday loan. The process didn't take long and the experience overall was great. I use them only when needed and I will refer them to others.

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    Reviewed Oct. 23, 2017

    I have a prepaid card I love using to load how much I want when I want. My issue with Check into Cash is that I cannot use them for a loan unless I have a bank account. If I were able to use them for loans as well they would be my 5 star rated choice!

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    Process

    Reviewed Oct. 22, 2017

    My friends used Check Into Cash a long time ago and they had no problem with it. I was short on money one week and Check Into Cash was close to where we live, so I figured it would be the easier way to go. I went in and they told me what they needed which were a blank check and an ID. I brought them in and got the money that I needed within the day. The process was very reasonable and everything went smoothly.

    On the other hand, anytime I do a payday advance now, it’s all online. And the only real issue I had with it was that when I used to go inside, I had more options as to how much money I needed. Whereas online, they only gave me two options. Also, there were times when I need less than the minimum that they will allow me to take from the website and in some cases, I needed more than the maximum. Other than that, Check Into Cash has good service, especially when you are in need. It makes things a little bit easier when I need extra money to hold me up until the next payday.

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    Staff

    Reviewed Oct. 21, 2017

    The girls were super nice. They helped me with my loan and very helpful. They were extra nice to my 2 boys that I had to bring with me. Offered them candy while I did my loan. I will recommend Check into Cash to my friends.

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    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2017

    Everything was explained to where I could understand. The staff was very friendly as well. Services were fast and efficient. I like that the store is already in town so I didn't have to drive far either. I also heard about the payday loans and flex loans through a radio advertisement.

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    Staff

    Reviewed Oct. 20, 2017

    I love the people that work there. They are very polite and welcoming. I really enjoy doing business there. I would recommend this place to anyone. They are very compassionate about life situations that happen and that makes a big difference when it comes to where I do business.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    Awesome customer service. Every time I go in they are all smiles and ready to help. If you have a problem they try their best to help. The manager teach every customer like they are the only customer. She does that by treating one customer at a time with respect and patience.

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    Staff

    Reviewed Oct. 20, 2017

    This store is awesome. The people who work there are the greatest. The manager is the best one of them all. She is always there when I Need something no matter what it is. I would recommend Check Into Cash to everyone I know.

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    Staff

    Reviewed Oct. 20, 2017

    I love the friendly staff. Everyone is always very pleasant to me and to anyone who may be waiting to be seen. I have been coming to this Check into Cash for one year now. I wouldn't dream of going anywhere else for my loan needs. 100 percent the best people I've met.

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    StaffProcess

    Reviewed Oct. 20, 2017

    It was a pleasure speaking and meeting with y'alls rep. Miss **. She was professional and explain the process great. You have a real winner in her. Thanks Check into Cash. I hope we can start a great customer to client business affair.

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    Verified purchase

    Reviewed Oct. 19, 2017

    I was driving and then I saw the building where Check Into Cash is. I looked into it, and I got a payday loan online. Their lending process was easy which only took 10 minutes. They just look into your account, and then they take it out on the day. Overall, there wasn’t too much work to get a loan. For this, I would tell my friends to use Check Into Cash.

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    Staff

    Reviewed Oct. 18, 2017

    Very friendly and very very helpful. I would definitely come back for further assistance at a later date. You guys make it easier and it's more convenient. I want to thank you guys for your help, don't usually need help but it's good to know that when I do, you guys are here to help.

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    PriceStaffProcess

    Reviewed Oct. 17, 2017

    I've had loans on occasion with Check Into Cash. I do everything online and the process is fairly simple. The first time took a day. I had to talk to them once because I messed up and they had a delay on my account. They extended it for two weeks and didn’t charge me anything, so that was a good experience. Every time I needed money, Check Into Cash is there and it helps. They’re doing a good job for people who need them.

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    Staff

    Reviewed Oct. 16, 2017

    The people they are so great. I actually enjoy going in there although I don't like the high fees. The manager's name is Kathy and she and her staff always go out of the way to get to know me as well as other customers.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2017

    Great customer service! As soon as the doorbell went off they welcomed me in with a cheerful voice. They were very friendly and I'm actually considering putting an application in. The place was fresh and very clean. It's always nice to walk into a welcoming environment as well.

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    Verified purchase
    Process

    Reviewed Oct. 16, 2017

    Check Into Cash helped me when I was in the middle of a financial bind and allowed me to get a few dollars through payday loans. The whole process was done online, was convenient and it took an acceptable amount of time. Applying for a loan can take an hour or so at most and if you did the process that day, they would deposit it that night so the funds are available the next day. I've been with them a while but it seems I'm only allowed to borrow up to $400. I thought that would increase as I had more transactions with them over a period of time, but it doesn’t seem to be the case. Other than that, I would definitely advise them to others.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 16, 2017

    Check Into Cash's process was simple. I didn't have to put too much effort into it. They called me and verified my identity, my job, and how long I've been there, but they didn't have to call any references. I got approval through email and I got the funds the following day. Someone also called me after I got approved. When I needed to boycott the payments to pay them back, they made that successful for me without hesitations. Also, if I want to talk to customer service, they get to me right away. They answered any question I had through email and they were speedy on their return time. Check Into Cash helped me get past the little situation I had and now, I'm back to being financially straight. It works fast as long as there's a bank account and a job. No hesitations on the approval like other companies.

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    Verified purchase

    Reviewed Oct. 15, 2017

    Check Into Cash has been convenient for me and I've been using them now for about over a year. I had a payday loan from them and the whole process did not even take 24 hours. I did the whole thing online and they let you know right then and there if it’s approved and if it’s already in your account. I wake up and the funds are there. CIC has helped me pay some bills off and I'll use them again.

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    Punctuality & SpeedOnline & App

    Reviewed Oct. 14, 2017

    I needed some cash and I've seen the Check Into Cash commercial. I went to them and it was easy getting a payday advance. It was convenient and fast too. The first time you sign up, you've got to bring your check's stubs and extra check. But after you're all done with that process, all you got to do is bring a blank check, sign it over, and then you come back the next week and you pay them back. I used to be in and out in 15 minutes but sometimes, the lines are long.

    Recently, I've been going online more and although I have to wait an extra day to get the cash, I know it's going to be there and I prefer that over standing in line and waiting. Then when I pay it back, I would also have to go stand in line again but when I do it online, it comes straight out of my account. Besides, the website is so simple that my three-year-old can use it. Check Into Cash made life better and the service was great. If it wasn't for them and me getting that payday advance, I would not have been able to pay my bills. I'll be using them in the future if I need it and if someone needs cash right now, they should go to Check Into Cash.

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    Staff

    Reviewed Oct. 14, 2017

    The people are really nice and respectful. They don't make me feel like I owe them personally. They know me by my name and always smile. Am not sure about the credit check every time. Now that's one thing I really don't like due to it pulls on my score.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 14, 2017

    Kieria was very helpful and informative. She pre approved me over the telephone, and then remembered me when I came into the store. She explained the loans and the process very clearly. The entire process was very simple. Store was clean and a very good professional environment.

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    Punctuality & SpeedStaff

    Reviewed Oct. 14, 2017

    I always have a pleasant experience when I come to Check Into Cash on Austin Peay Hwy, Memphis TN. The service is fast and the employees demonstrate professional value when servicing the customers. I have never seen an employee upset about doing their job. So I would recommend Check Into Cash to anyone that would need their service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 13, 2017

    The customer service is always very friendly, professional, and helpful! They don't mind taking the time out to go over things thoroughly with myself and customers regarding their loan services, etc. The most welcoming and best loan business I've done business with!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 13, 2017

    Great customer service, the workers are very friendly and attentive. I only needed a money order but they were still quick to fulfill my needs. I will definitely be coming back for my needs. Also the store is extremely clean and smells wonderful.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 13, 2017

    I was looking at another lender when I ran into a Check Into Cash commercial while watching TV. I decided to give them a try to see if they'll help me out and if I qualify for a little loan. I got a payday loan from them and the lending process was easy. It was also fast and only took 15 minutes. Their reps were understanding and their information was helpful to me. Once, I noticed that Check Into Cash wasn't taking out what they were supposed to but their reps explained what happened well. They told me that if the bank doesn’t transfer the paperwork at a certain hour, it's going to take a few hours before it hits my account. But they told me not to worry if it happens again as it does have a certain time and to call them if it did. Working with Check Into Cash has reduced some of my stress for the moment and I'd recommend them.

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2017

    The staff was amazing here at the Winchester and Kirby location. Everything was in order and very timely. I'll always come back this location for all my loan needs. My favorite place in Memphis to go. As a first timer I'll refer all my friends.

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    Staff

    Reviewed Oct. 12, 2017

    I have only had great experience here at the Austin Peay location. They are always professional and very thorough with information needed. I could never see myself going to another location or business. I love the staff because they are very friendly.

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2017

    Nice and friendly loan officers we quick, fast service. I will have no problem referring a friend or coworker that need a helping hand to Check Into Cash store. I believe They would be glad that that stopped in. I appreciate the good people at Check Into Cash.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2017

    I applied for a payday loan with Check Into Cash and it was very convenient. For the first time, I had to call and it took a little bit, but that's understandable. The person I talked to checked into my credit report and asked me questions like if I own a certain kind of car. Check Into Cash communicated and I understood what was going on and that I had to pay them back. They explained everything like that. It was fast and I paid off the loan. So far, they haven't asked me about making any other loans and I like that. I hope people never have to use Check Into Cash but if they ever have to, I hope it works out. It solved my different issues, so I was happy with it.

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    Verified purchase
    Customer Service

    Reviewed Oct. 11, 2017

    I have received excellent customer service at this location numerous times from Mr. Jon **. My most recent interactions with Mr. Marcus ** were just as pleasurable. The service offers a convenient way for me to borrow money when times get tough.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2017

    I come to this location and Tamika is always amazing. She makes it a comfortable and inviting experience. This location is very professional and considerate of my needs. I would recommend this location to anyone in need of financial assistant. Always easy and pleasant.

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2017

    The experience was professional and accurate. The employees are always professional, prompt and very helpful. I will recommend this service to everyone I know. I have been able to take care of unexpected expenses to continue to keep my quality of life for myself and my children.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2017

    Great attitudes. These women show good professionalism. Their services are outstanding! I would definitely recommend as many people as I know. I wouldn't rather choose a different location than this one! Definitely appreciate these ladies. Keeps up the good work!

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    Staff

    Reviewed Oct. 11, 2017

    Staff has always been very friendly and helpful. I have been coming to the same location even after I moved 30 miles away. They have always been helpful and accommodating to me. The only issue I have had is Check Into Cash has hit my credit report with 3 hard inquiries.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2017

    They take great of me. They provide exceptional service!!! I have been a customer for several years and they have greatly assisted me throughout the years. They keep me informed of the different services that are offered. Once again, I would like to say thank you and job well done!!!

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    Verified purchase

    Reviewed Oct. 11, 2017

    The payday loan I got from Check Into Cash was completed within minutes. It depends on your ability to fill stuff out. I did the application and then they do an automatic deposit.

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    Verified purchase

    Reviewed Oct. 10, 2017

    Office display good service with every trip in. The worker know you by name when you come in as well. Pleasant atmosphere, in and out service, office display is always clean. Keep you informed of your balance amount to ensure proper payment. No hassle.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 10, 2017

    Check Into Cash was the first one I thought. I liked the process which was super simple and took a day. They always follow-up if they need to and in a timely manner too. They were quite respectful and my interactions with them were really cool. I would tell others to use them if they need to do it.

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    Punctuality & SpeedStaff

    Reviewed Oct. 9, 2017

    I went into some financial issues and I needed a loan and Check Into Cash helped me out. I've been to the office twice and the lending guy, Robert, was excellent, friendly and quick. I was in and out in 15 minutes. The process for getting a payday loan was efficient, however, they do a lot of paperwork and use so much paper and then do the electronic signatures. Other than that, it was great and I would tell others to go for it.

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    Verified purchase

    Reviewed Oct. 8, 2017

    Many years ago, I was a customer of Check Into Cash. Applying for a payday loan was easy and it took no more than three minutes. Plus, I can do it online and I don’t need to worry about going into a store. It’s more convenient and it’s great.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    We ran into an emergency expense that we needed to take care of and Check Into Cash helped out quite a bit. They came in very handy. Their lending process for a payday loan was easy. I just answered some questions online and I had the money within 24 hours. I suggest my friends to give it a try.

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    Verified purchase
    Process

    Reviewed Oct. 6, 2017

    We're still dealing with hurricane Harvey down here and Check Into Cash came in handy. We got a title loan and a cash advance, and they gave us two schedules for those loans. Their process was easy and it took us five minutes to do the application. We went online, put the information in, then their website generated the amount and our pay date. It was pretty simple and the money was in the account the next day. You can also refinance or they'll take the whole amount out. It was a great experience as far as a loan has been these days and I'm referring somebody there now.

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    Price

    Reviewed Oct. 5, 2017

    This works when you are in a emergency. I have had to use this service twice and it has really helped me. I know as a single mom it has helped. I do think the interest is kind of high and that can some situations worse for that consumer. I personally have not had a bad day experience.

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    Verified purchase
    Price

    Reviewed Oct. 4, 2017

    Getting a payday loan from Check Into Cash was one of the easiest I have ever dealt with once I got into the system. Everything was done online and then I would know that the money they are going to send is going to be in my account. The initial process took approximately 15 minutes and getting the money took two days at most. It depends if you're doing it on a weekend. Working with Check Into Cash was a good thing for me. I'm in a place where I may no longer need them but I'm going to keep them as I can go and log in on my phone. While they charge $50 initially, they don't run serious credit checks at all. Overall, they are easy and magnificent. Although some people don't like doing loans, I don't mind doing this with them at all.

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    Verified purchase

    Reviewed Sept. 30, 2017

    The service is great and convenient when in need. I recently reviewed my credit report only to find out that my credit is ran every time I ask to renew. Why check every time if I renew within a 2 month period?

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    Customer ServiceOnline & AppStaff

    Reviewed Sept. 30, 2017

    Check Into Cash is great, very reliable, courtesy and good customer service. The employees are very friendly, very helpful. The wait time on the phone is good and in a timely manner. The website is good. I really enjoy being a customer of Check Into Cash, and would highly recommend it to others.

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    Verified purchase
    Customer Service

    Reviewed Sept. 29, 2017

    This was very helpful to me financially. The help I received from the customer service has been nice. On setting the amount I was setting the prices I plan to pay. I also like how they send me reminders. When my payment was due.

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    Staff

    Reviewed Sept. 29, 2017

    In those stressful times, when funds are lacking, for one reason or another, CIC, is just the helping hand I can count on and the fees are more than reasonable! I'd recommend them to friends and family... and I do! I know they'll be there anytime I need that little boost until payday! Thanks Check into Cash, you're a genuine lifesaver!

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 29, 2017

    Fast and accommodating every step never a hassle. Willing to move due dates when needed great staff. Would recommend this company to anyone. Good rates. No monthly interest rate. Great when you're in a bind, they have helped me when I need it! Thanks.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2017

    Excellent service. good customer service. They always answer my questions. I will not be going anywhere else for my loans. If you every in needs of a loan come here first. Don't try anywhere else unless they cannot help you. Trust me they are great.

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    Verified purchase
    Staff

    Reviewed Sept. 29, 2017

    I would recommend Check Into Cash to anyone. Y'all have been so nice to me. Whenever I needed extra money I could depend on Check Into Cash to deliver. They would also remind me when the payment would be deducted from my account. I found them by chance online.

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    Staff

    Reviewed Sept. 28, 2017

    I would recommend this store to anyone they are super helpful and very nice. They go above and beyond to help in your time of need. Everyone from the manager down is great. The Lee hwy location is the best. If you ever need a loan for any reason this is the place.

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    StaffProcess

    Reviewed Sept. 27, 2017

    This is my first time actually using Check into Cash and my rep made it super easy! When she said she was done I wanted to question whether she actually knew what she was doing because it was so simple and easy!! She was a pleasure to speak with!! She's awesome and so is your guys process.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 22, 2017

    It's always fast and easy, if they happen to be really busy instead of waiting, they'll call you back, and everyone is very polite. Everything is explained so there are no understandings. And you receive alerts when your payment is coming due...

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    From the first time I needed money to current a representative in customer service have been able to answer every one of my questions with any problem. The representatives are very nice and helpful. If I had to recommend a Check into Cash store, I would recommend your company.

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    Online & AppStaffProcess

    Reviewed Sept. 15, 2017

    I wanted to see if Check Into Cash worked and it did. I got a payday loan and the lending process was absolutely easy and convenient. The process was completed in 24 hours. They worked with me with extension and I'm very satisfied. If I have a question about leaving my password, they help me out with that. Check Into Cash comes in handy when you really need it like those days where nobody can loan you money, like friends and family. I just turn to Check Into Cash, they're like my friends and family who will loan me the money without any questions. It's a very good thing to have. It's there, no matter what the situation would be. I even downloaded the app and it's so convenient. I love Check Into Cash and I'm very happy with their service that's very friendly and courteous. They are number 1 all throughout.

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    Check Into Cash
    Response from Check Into Cash
    Lorena Arceo - On behalf of everyone at Check Into Cash, we would like to thank you for being a loyal customer.
    Quality and customer service are what distinguish us from others. We always strive to exceed customer expectations and will continue to do our best to meet your financial needs. Your feedback is very important as we are constantly looking for ways to improve our services.

    Thank you again for choosing Check Into Cash and looking forward to your business again in the future.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Sept. 14, 2017

    I appreciate that this company is always timely with their loans and provides great customer service to their customers. The online app is easy to use and navigate through when trying to apply for a payday loan. Thank you CHECK INTO CASH for help me!

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    Verified purchase

    Reviewed Sept. 14, 2017

    I got a payday loan from Check Into Cash. Their lending process was really easy. I did it online and it only took 10 minutes to complete. The experience has been easy, convenient and I was happy with it. I'd recommend them.

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    Punctuality & Speed

    Reviewed Sept. 13, 2017

    I was looking for money and Check Into Cash gave it to me which affected me well. They provided me a payday loan and I chose them because of the speed they gave it to me. The process took around 5 to 10 minutes and I did it all online. Then, somebody called me afterward so it was straightforward if you use the web a lot. Also, they deposited the money directly into my account and it was there the next day because of what time we started the transaction. If somebody is going the payday loan route, I will steer them in a direction specifically to Check Into Cash.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    Easy to use and quick response. I received my money the next business day. Any questions that I may have had was answered in a quick and professional matter. The operator was very friendly and made me feel like a VIP customer and not someone who was looking down on me because of my financial struggles.

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    Customer Service

    Reviewed Sept. 12, 2017

    I am NOT a new customer, so why was a credit check conducted?! The email forwarded to me stated that it can cause a negative mark against my credit!! People be warned!! I will state this on social media in order that others know of this new (?) practice! YOU DON'T HAVE TO WORRY ABOUT ME. #lastloanfromyou???

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    Check Into Cash
    Response from Check Into Cash

    Thank you for sharing your feedback Brenda. At Check Into Cash, we take your feedback and concerns seriously and make an effort to address them. If you would like to discuss your concerns personally please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.

    No response received
    Verified purchase
    Online & App

    Reviewed Sept. 12, 2017

    The initial online application was simple. However I was not able to pick an amount to borrow. I was approved for more than I wanted. When going into a store I was asked for a lot of documentation when I was already approved and received money previously online. I went into a store because I didn't want to borrow as much as they chose online. I wasn't approved. I will not borrow money from there again.

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    Check Into Cash
    Response from Check Into Cash

    Thank you for sharing your feedback Misti. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you. In the interim, please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.

    No response received
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    Check Into Cash Company Information

    Social media:
    Company Name:
    Check Into Cash
    Company Type:
    Private
    Year Founded:
    1993
    Address:
    201 Keith Street SW, Suite 80
    City:
    Cleveland
    State/Province:
    TN
    Postal Code:
    37311
    Country:
    United States
    Website:
    checkintocash.com

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