
Check Into Cash Reviews
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About Check Into Cash
Check Into Cash is a direct lender that has been in business since 1993. It offers four loan types, including online payday loans, in-store title loans and in-store cash advances. Check Into Cash also offers additional financial services. The company has over 300 locations spread across 15 states and accepts in-person and online loan applications.
- Multiple loan options
- Over 300 store locations
- Application process not on website
Check Into Cash Reviews
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Reviewed Aug. 25, 2017
I have been a customer for over three years. Recently to help a child out I got a payday loan for $150.00 and two days later I find out that I had a "Hard" credit check on my credit report. I called the main office in Tennessee and was told "sorry but buyer beware", or in plain language "tough luck." Why did it have to be a hard check? Do they not care they could be hurting a person's credit score? I will never be using their services again.

Hi James, At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.
Reviewed Aug. 24, 2017
It’s more convenient with Check Into Cash going online and it helps me when I need extra cash. I needed to obtain a payday loan and the process was not difficult. It took me about three minutes to finish it and the funds were directly deposited to my checking account the next business day before 4:00 o’clock. When I have to update my information, they’ll give me a call and everything goes smooth. They are also friendly and professional.
Reviewed Aug. 23, 2017
With Check Into Cash, the amount that I had to pay back for a payday loan wasn’t as high as the other ones. The overall lending process with them was also an easy one. Everything was either through email or through the phone, so it was quick. They also had good customer service and were very professional. They called and told me everything I needed, how it would work, and everything I would have to pay back and when. The next day, the money was deposited. Check Into Cash helped me because I needed the money. It was a great experience. They are good if one needs a payday loan quickly.
Reviewed Aug. 22, 2017
Excellent service. Amanda ** was amazing and Michael ** was awesome as well. Very pleased. It's hard to find good customer service. Even calling it to make a debt payment was awesome. Guy I spoke with was funny. Enjoyed the experience.
Reviewed Aug. 22, 2017
The lending process at Check Into Cash was really easy and fast. Also the rep was polite and professional. I filled out the form and then they called me to verify my banking information and sent the money the next day. Working with Check Into Cash was able to let me pay a bill I hadn't realized was due before payday. It's an expensive option to take but it's definitely handy when needed.
Reviewed Aug. 21, 2017
I've always had good process with Check Into Cash. I had a couple of payday loans with them and the process was easy. It took about five minutes to complete. And everybody's helpful. The last time I was on a trip and Check into Cash helped me replenish and take care what I need to take care of. They get your money fast and the interest is not as bad as some others. They’re fast, efficient and friendly. Everything was great.
Reviewed Aug. 20, 2017
Check Into Cash has been there to help whenever I needed money so it's something useful. They are fast and efficient. The lending process took until the next business day and it was easy especially since I've already done it before. I would tell my friends to go in and check them out and if there's a referral I would talk to them so we can both benefit from it.
Reviewed Aug. 19, 2017
Check Into Cash had a local office which was a block from me. I filled out the information thing and went through it. Then they put the loan in my account the next day. It was an easy process and I would tell a friend to use them.
Reviewed Aug. 18, 2017
I was applying for online loans a long time ago and Check Into Cash was the only one that gave me a loan. They’ve given me a loan every time I applied for it and I always paid them off, so that worked out well. I just applied for the loan online and then they deposited the money. The process of applying and getting the money only took a couple of minutes. They even worked with me on payment. I made enough money so the interest that they billed on the loan didn't really affect me. My advice would be to get a loan from them if you have the money for it, but if you don't, then just struggle. In my case, getting a loan from them helped out a lot when I was between work. I've had a good experience with Check Into Cash and I've been very satisfied.
Reviewed Aug. 17, 2017
I got a payday loan from Check Into Cash and the application process was not difficult at all. I even spoke to the representative all the time after I have renewed my loan. Check Into Cash was a good opportunity for me.
Reviewed Aug. 16, 2017
I got a payday advance from Check Into Cash. I called them, sent some documents and e-signed a couple of things during the lending process. It was easy and took only 15 minutes. The processor was professional when I called to verify some things. Check Into Cash helped out greatly in my everyday life. It was a no-hassle experience. I would refer friends to them.
Reviewed Aug. 16, 2017
I've been using this service for a little over a year, at the Alameda location (South Shore Center). I was once going to write a bad review, for the way I was treated there. I ended up Just calling a Manager and let them deal with it. Moving Forward My last experience was, so.... wonderful. The acting Manager Erik **, and his team of Bree **, Carmen ** made me feel welcomed and wanted unlike several other experiences I've had at that store. I have to admit I went to pay off a loan and ended up taking another smaller loan because I enjoyed the customer service so much, however it was a lower loan this time. It's a good feeling to spend your money in a place that makes you feel good about doing it. Customer service and vibe at this location with current personnel was like night and day.
Reviewed Aug. 16, 2017
I have been going to the Arden arcade location District:9.15 for years and I will not go anywhere else. The customer service is friendly, fast, efficient and of top quality. Jordan ** and Carmen always have such an awesome attitude which to me is the number 1 thing that Gives me assurance and faith in any company and Keeps me coming back. Also would like to say that the store is always very clean and smells very nice and there's never a long wait. I never feel rushed and I actually feel better when I leave. Thanks for the excellent customer care I receive.
Reviewed Aug. 16, 2017
It was nice to know they were around when I was in a bind. They also worked with me to extend payments and make payment arrangements when needed. As long as you stay in touch they don't bug you. I appreciated this type of service even though it is more costly.
Reviewed Aug. 15, 2017
Karen at the Louisville Brownsboro branch has always made me feel comfortable during what I would consider an uncomfortable process. She's always friendly and remembers me when I walk through the door. I wouldn't feel the same about the services if it weren't for her.
Reviewed Aug. 15, 2017
I saw Check Into Cash online and when I obtained a payday cash advance from them, the lending process was fast and easy. It took 20 minutes. It made everyday life a little bit easy financially. It was a fine experience and I would tell my friends to try it.
Reviewed Aug. 14, 2017
Trying to get everything sent through email was a little annoying. I sent a multiple emails with multiple attachments, and it seemed like no one knew how to open multiple attachments. Just the first attachment. Other than that everyone was polite and helpful when I needed information.
Reviewed Aug. 14, 2017
Can never describe how pleased I was with Kathey & her direct hands on experience & pleasing attitude. Kathey took control of the situation, explained changes & outlined in detail expectations. Please recognize her as OUTSTANDING!!! Can't get ANY better than that.
Reviewed Aug. 14, 2017
I got a personal loan from Check Into Cash and the process was easy and convenient. It took about three minutes to do the verification. Overall, my experience has been great and I would recommend them.
Reviewed Aug. 13, 2017
Check Into Cash was awesome. They're always on time and I love having the option. If I need it, I've got it and I appreciate them so much. I've seen their name for quite some time so I knew that they're reliable and they're great. I did the payday loan with them. The overall lending process was great. It was very convenient and easy. I did mine online. The whole lending process was completed within about three days. Sometimes I don't want to pay it back right when it's new and they'll let you rewrite it once. But, if I could change anything, I want to rewrite it over and over again and they'll let me do it. I also wish you had the capability online to be able to do that.
I spoke with their rep on the phone. They were nice. But one time I said I want to renew it again and they said that I can't renew it again because they only allow that once. That was the only thing that aggravated me because I had the money, I just didn't want to spend it on that rough end. I want to have some sense of help. I wanted to put it off for another two or three weeks and they won't let me. That's my only complaint. Other than that, everything was great. I love it. I'm so thankful to have it because sometimes, you may not necessarily want to spend the money on something or you'll need the extra money and they do it right on time to help you out.
Reviewed Aug. 13, 2017
I Googled loan places and Check Into Cash seemed more trustworthy than the other ones. I put in my application for a payday loan online, had to send a copy of my bank statement and my pay slip, and I got approved in a minute. The money was in my account the next day. I also had term extension on my loan but the computer kept calling the phone saying that I have a loan due. I had to call them and make sure it was okay and it was. Then on the date that the loan was due, they took it straight from my account. Nothing bad has happened since I used them so I don’t really trust anybody else with my information as far as my social security number and pay slip except for Check Into Cash. I would tell people to go ahead and do it with them.
Reviewed Aug. 12, 2017
I heard about Check Into Cash years back when I used to go to one of the local stores and also heard about them through their sister company, Speedy Cash. There are a lot of scams out there and I’ve dealt with them previously so I know it wasn't a scam. I also liked the convenience of using them. The lending process took two business days. The initial time I went to their website, they sent me another link and after that I was good to go. Their customer service has been very helpful and Check Into Cash helps when I’m in a bind.
However, I had one recent incident where I had a transaction and then they said there was a problem and found out through other agencies that I had a check to pay in 2006. It was shocking that it wasn't cut out ahead of time before they lent me the money. It put me in a bind but now everything is straightened out. It’s crazy how that stayed behind all this time without coming back to their records. It should have entered here a long time ago and it was an inconvenience because I was counting on that money to pay a bill but I had to wait because I had to pay another bill that I didn’t even know existed.
Reviewed Aug. 11, 2017
From the first day I stepped in see about a title loan to my most recent payment, I have always been treated with dignity and respect. Everything is explained clearly. On the rare occasion I've been late on a payment I just let them know and all was good. All it takes is communication. I am happy with the service I receive.
Reviewed Aug. 11, 2017
CIC has always been very professional and courteous in its customer service. The online site is user friendly and easy to understand. CIC is always prompt with the deposit of loan funds. CIC is timely with agreed withdrawals for payments. AAA rating by me!
Reviewed Aug. 11, 2017
I got a payday loan from Check Into Cash and it helped me with my situation. I reached out to them online and also talked to a couple of representatives who were very professional and helpful. I talked to them on a Monday and it was in my account the next day. The lending process was both easy and convenient.
Reviewed Aug. 11, 2017
I'd recommend Check Into Cash to a friend because it's easy, fast, and convenient. I can apply for a loan online instead of walking in. I applied for a payday loan and the initial process took longer because they verified the information I submitted and had to email me back. It took me an hour, of which I took 20 minutes to fill everything out, and then waited for a response. And also the only thing I don't like is you can't do it over the weekend or the funds won't get deposited over the weekend. I did it on a Friday and I didn't get the funds until Monday. They also erroneously sent me a text message saying that they didn't receive the funds back. But they adjusted it by the end of the day and it was fine. Check Into Cash has been helpful to me.
Reviewed Aug. 10, 2017
I took my chance with Check Into Cash at a time when I didn’t have enough funds. I was exploring the web and found them offering something. I gave them a shot as other lenders seemed not real. I got a payday loan where I could pay back in my next check. I usually do my loan application online but when I call, the lending processors are very helpful. They answer all my questions and I get the loan within the day, or two days when I do it too late. If it wasn’t for Check Into Cash, I would still be in debt. I would tell friends to go for Check Into Cash if they really need help. But if they don’t, I would tell them to stay away from it. It’s not something that one would always want to rely on.
Reviewed Aug. 9, 2017
I got a cash advance from Check Into Cash online. I called them and spoke to a lady who was helpful. Getting my loan was easy and I got it the next day. And so, I was very happy with my experience with them.
Reviewed Aug. 9, 2017
I am so thankful for Check Into Cash. When my car went down, I was in need of cash and check in the cash was right there for me. Thanks Check Into Cash, I would gladly recommend Check Into Cash to my family and friends.
Reviewed Aug. 9, 2017
I saw the Check Into Cash ad, logged on to their website and filled out the information they needed. It was easy and very straightforward. It's a convenient way to get a quick payday loan if short on cash.
Reviewed Aug. 8, 2017
Paying back way more than what was borrowed. People who can't get a traditional loan have to go through these type of loan sometimes just to make ends meet. I have a daughter that is dying and need some things that insurance doesn't cover. So in order for her to get simple thing I have to pay for.

Thank you for reaching out and sharing your concerns. We’ve built our business by making sure we take the very best care of our Customers and their financial needs. If you would like to discuss your concerns personally please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.
Reviewed Aug. 8, 2017
I would like to comment on the excellent customer service that I received from ** at the 7937 Auburn Blvd. Citrus Heights, CA 95610 location. They were both friendly and professional, going out of their way to make me feel comfortable with this loan. Great job hiring these ladies!
Reviewed Aug. 8, 2017
I am a disabled woman on a very small income and Check Into Cash helps me out every month so I can pay my bills and have a little money left over to buy groceries and the few female things that I need on a monthly basis. Thank you Check Into Cash. You are a godsend.
Reviewed Aug. 8, 2017
Check Into Cash does what they say. They will do and they do things when they say they will do them. My experience with them is positive and pleasant. I would recommend them for your loan needs. Absolutely trust them.
Reviewed Aug. 8, 2017
I have been getting loans for a while. And I have been happy with the services. It has always been convenient and easy. No problems. I would recommend this Service to others. Wish you could get a free loan after you have had ten or more loans, that would be a good incentive. For people to want to get loans or the fee is wave after so many loans that would be nice or award a loan to some one who has had a few loans.
Reviewed Aug. 8, 2017
I applied for a payday loan from Check Into Cash online. My application was approved right away and I received my loan on the next business day. I was satisfied with my experience with them.
Reviewed Aug. 7, 2017
A payday loan was made in my name but wasn't mine. I was in the hospital and was not able to do that. My brother John ** try to get payday loan to you guys and was denied. So he used my name in my account and you guys took out $566 out of my account. My bank will be disputing it.

Thank you for sharing your feedback Patrick. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you. In the interim, please feel free to contact us directly at 1-877-577-7977 or CustomerFeedback@checkintocash.com and one of our customer service representatives will be happy to assist you.
Reviewed Aug. 7, 2017
They have always been there to help me during my time of need. Whenever I have a problem with my login on my account they're always willing to help me make it easier. I would most definitely recommend this company to a friend and family members.
Reviewed Aug. 7, 2017
I have been with your company for a few years and I have also had good services with you guys so all I can say is Keep up the good work and speedy service. Yes I would recommend your service or company to all of my friends and family.
Reviewed Aug. 7, 2017
I had no problem readvancing loan. It was quick and convenient. My loan papers were right there for me to sign. The site let me know how much I would have to pay and there was no hidden charges. I love Check Into Cash.
Reviewed Aug. 7, 2017
I love the customer service. The people are always polite and give me the answers to all question I ask. Money is sent very quickly in time for rent and other expenses. Forms are very easy to fill out online. Was wondering when, if ever, that the loan amount could be raised just a little?
Reviewed Aug. 7, 2017
It's fast. It's great for when you just need a quick hand up. This is one way you can take care of life’s little emergencies without having to depend on family and friends. I'm so thankful for Check Into Cash for being there for me. Thank you.
Reviewed Aug. 7, 2017
I obtained a payday loan from Check Into Cash and chose them because of the ease of use. The overall lending process was easy which took me one afternoon to complete. Everything’s been fine and working with them has helped relieve some stress. If a friend were to ask me about Check Into Cash, I'd tell them that if that's what they need to use, then use them.
Reviewed Aug. 7, 2017
I got a payday loan from Check Into Cash and the overall lending process was excellent. It only took one day and it was just online. It was easy and I will recommend them.
Reviewed Aug. 6, 2017
It will soon be a year since we started using the check cashing services at the Check Into Cash in Elwood, Indiana. Without exception, every time we've used their services everything has gone very smooth and we could not possibly been treated better. In fact, I wish many other businesses we deal with would take lessons from the staff in Elwood. We're especially impressed by how well Andrea, the manager of the Elwood location, trains her staff and treats her customers.
Reviewed Aug. 6, 2017
Check Into Cash was fast and easy and so I got a payday loan from them. The lending process was online and it's just a few confirmations and general information about my bank account and my job. It took a day and I was happy with it. It came in handy when I really needed it and it certainly helped. I appreciated the convenience and the great work that they all put into it. It’s a great experience and I recommend it to others if they needed something quick, like the next business day.
Reviewed Aug. 5, 2017
My review is just to comment on the good job that Check Into Cash in Madera is doing. They are efficient and courteous. Always helpful and understanding. I go in and they know me by name. They ask me only what they need to know and are interested in how my day is going. They don't mind talking about their personal life to me or hearing about mine.
Reviewed Aug. 5, 2017
I’ve always liked Check Into Cash and I’ve been a customer for a long time. I did an application online for a payday loan and sent it through. It was very easy and fast. It only took minutes. Once, I had a big expense that came up and I asked them if I could wait a month to make my payment and they said there was no problem. They were nice and understanding about that. They’re very people-friendly and working with them makes everyday life a little easier. I would definitely recommend them.
Reviewed Aug. 5, 2017
Although the fees are a lot, I decided to go with Check Into Cash. Their lending platform was easy to use and I can do stuff online. The process itself was easy and my loan only took a day or so to be completed. Overall, everything has been fine.
Reviewed Aug. 4, 2017
Tammy is amazing! Always right on top of her game, and very eager to help me. I'm so glad she is there! Best customer service I've had. I will continue to use that store. As well as recommend my friends to go there.
Reviewed Aug. 4, 2017
I thought everyone was very polite and respectful, very helpful and very knowledgeable about the business. I was very happy with my experiences there and will highly recommend to friends and family. I have yet to find anything I dislike about my experiences.
Reviewed Aug. 4, 2017
As you start to read this, you will think that I am going to give a bad review. A few days ago that would have been true. I had a loan that was coming due on Monday, July 31. On Friday the 28th I tried to call to set up a different arrangement because one of my clients had failed to pay me. Not your fault or problem, I understand. Unfortunately, I could only get a recording telling me the wait was quite long, but I could leave a number and get a call back in approximately 20 minutes. I did this two times. About two or three hours later, I did get a call back from CIC but was told it was too late to do anything about the payment because the request had already been sent. I was mad, as I knew my bank would charge me $35 for not having those funds available to cover the ACH debit.
It got worse when on Tuesday or Wednesday (Aug. 1 or 2) I get a message telling me that CIC was now charging me another $25 for letting the ACH debit bounce. My reply was somewhat polite, but I let it be known in no uncertain terms what could be done with your $25 fee. I don't know if your customer service reps use their real names or not (some don't), but a person who called herself Ms. Casey ** sent me an email apologizing for what had happened. In that message, she told me that not only was she waiving the $25 CIC fee, but reducing my balance by $35 to compensate for my bank fee.
At this point she wanted to know what the new plan was and I emailed that I was not sure as I was having a problem contacting the company that owed me the money I was counting on. She suggested a payment plan which I thought sounded like a decent idea, but I did not get back to her right away as I was hoping to find out about the money that was due to me before I made firm arrangements with you. I did not check my email on Thursday, 8/3 until the afternoon, but when I did I found an email from Ms. Casey ** saying that CIC had decided that they did not treat me in a way that met their standards (or words to that effect) and told me that I now owed nothing. My ENTIRE debt had been waived. To say the least, I was skeptical. I thought somebody had hacked either your email account or mine.
Come to find out, it was true. As I explained to Ms. ** in my last email conversation with her, I expected CIC to waive the $25 since part of the problem was CIC's failure to call me back in a timely manner. Reducing the balance by $35 to compensate for my bank charges was going above what most companies would do. Waiving principal (not just some but all) is completely unheard of! I have never heard of a company going that far out of their way and taking that much out of their own pocket to satisfy a customer
I had always received good, friendly service from CIC in the past, but one week ago I was ticked off, to put it mildly. Today I am more than happy to write a rave review about CIC. I feel Ms. Casey ** went above-and-beyond to help and deserves huge kudos for what she was able to do. I would imagine that another person or persons unknown also had to approve the waiving of a principal balance. If I knew who they were, I would also thank them.
Reviewed Aug. 4, 2017
It was the most pleasing situation in ever had in my life. Amanda was very knowledgeable. She was very kind and helped me cash my check. I will be returning to cash checks in the future, at least twice a month. That's when I get paid.
Reviewed Aug. 4, 2017
Was great experience. Great customer service. Very happy employees. Would recommend others to come in and have a great experience as I did, the rates are ok and they will treat you right and make you happy, payday loans and money orders.
Reviewed Aug. 4, 2017
The team is really nice. They have always been very friendly and professional. When I come in, they greet me by name when I need to come in and make my payment on my payday loan. This is the only place that I come to take care of my business when I'm in need of some extra cash, I do not like to ask my family.
Reviewed Aug. 4, 2017
I found Check Into Cash online. I've been using them for a long time. There is no hassle in getting approved. When I got a payday loan, the lending process was excellent. The application process takes less than five minutes because a lot of that is already pre-filled because I'm a returning customer. And in the next day or two, the money is in my account. I’ve had no issues. I can easily go to the customer service and if I need to switch banks, there is no problem. The money is there when I need it. So, I continue to use them. I have two kids in college and when I'm in between pay periods and they need money, I can always borrow money from Check Into Cash and disburse the money between my son and daughter to tide them over until I get paid. They have good customer service and they are quick and consistent.
Reviewed Aug. 4, 2017
I’ve been with Check Into Cash for some time and they’re okay. I got a payday loan from them and they didn’t ask for a bunch of information. It was very convenient and it did not even take a long time. But if I didn’t understand something, they give me the chance to read quickly what I was signing for. It was really easy and they’re there when I'm really in a jam. I’ve recommended a few friends and they like it and they see that they have it there when they need it.
Reviewed Aug. 3, 2017
I have been using your service on and off for a few years. I wanted to express my happiness with the high level of customer service Brian at the Council Bluffs store provides. He is always kind and shows great professionalism! You have a great employee with him.
Reviewed Aug. 3, 2017
I have been a customer for quite some time. The staff at the Madera branch are very friendly and thorough with the process of the various loans. They greet you with a hello and smile, even when there is a line out the door. I would recommend their service to my Family and friends.
Reviewed Aug. 3, 2017
Customer service are awesome. They are so understanding and very nice. I would recommend Check into Cash to all my friends and relatives. I would like to used it again in the near future if some emergency that I will need some money happen again.
Reviewed Aug. 3, 2017
I think Check Into Cash is a great loan company for anyone who has an emergency and needs cash right away. The customer service representatives are friendly and help the best way possible. Great job keep up the good work!
Reviewed Aug. 3, 2017
I always have a great experience with Angel and Megan. They both are very good at what they do and get me in and out quickly. They always know the answer to my questions and they are very professional. I would highly recommend this store.
Reviewed Aug. 3, 2017
I got a Payday loan from Check Into Cash. They were one of the first choices I had. I've already used them in the past. Every lending process went perfectly. It only takes minutes for it to be completed. The first one always takes the longest though. They verified some documents that I sent them over two days and it was pretty quick after that. Everything was done correctly with the lending processor. Check Into Cash has good customer service overall. They helped me out and I'd recommend them.
Reviewed Aug. 3, 2017
Check Into Cash in Kokomo is fantastic. I use them all the time and I absolutely love them. I will not go anywhere else. All of the workers are friendly. The place is always clean. We absolutely love it there.
Reviewed Aug. 3, 2017
I appreciate your store manager Cynthia in Modesto 9010. Going in her store Cynthia is always professional when assisting me. Cynthia, always address me by my last name. Cynthia @ has a pleasant personalities and she knows her job very well. She is helpful and very with patient with assisting her co-worker's. I enjoy her service. She is a great asset to your store, Thank You making it comfortable for me to get a loan Check into Cash!
Reviewed Aug. 3, 2017
I had a payday loan with Check Into Cash. The process took 24 hours to complete and I've had a good experience.
Reviewed Aug. 2, 2017
The staff at this location are always very helpful and attentive to the customers needs. The only place I go for all my check cashing and cash advance needs. Every time I come here they always have great music playing and bubbly personalities. They also usually have my file pulled up already so that my visit is fast and convenient. Keep up the great work!!!
Reviewed Aug. 2, 2017
Fast, Friendly, Efficient Customer Service. The staff is eager to help and knowledgeable in all services available. I've never had a problem in the store with staff or any transaction. Wait time always minimal and store clean and stocked with useful information. Thank you for a smooth transaction every time.
Reviewed Aug. 2, 2017
Been going here for years!!! The girls are super, super nice all the time! Makes me feel like family and it's just not business. I will recommend this company to all the people I know. Thank you for all! I go there every time I need extra cash!
Reviewed Aug. 2, 2017
I used to deal with Check Into Cash in the office here where I live at and then they changed over to where you could do it online. I typically get a payday loan and I chose Check Into Cash for the convenience. The rate isn't too bad either compared to some of the others. The process is also very easy. Once you get approved, as long as you make your payment on time, you'd have no troubles re-lending. They're looking at your application again in the first 10 minutes after you figure the paperwork out, so the process takes 24 hours or longer.
Overall I've had good experiences with Check Into Cash. Anytime, you can have a little cash flow to take care of some bills and it can ease your problems. A lot of people go to these places 'cause they have no credit or lending capabilities because their credit score's gotten so far up there that they can't lend from most lenders. If someone couldn't lend any other way, Check Into Cash would be the place to go.
Reviewed Aug. 2, 2017
The lending process with Check Into Cash was easy and it took a couple of hours to be completed. Also, it was fun with the processor and I got money and I got to buy my college books. It's a good experience overall.
Reviewed Aug. 1, 2017
Cynthia is always excellent when she helps me and along with noticing other customers who come in... She accommodates loyal customers' needs to any situation... I do appreciate her customer service... I would like to celebrate her. Thank you again.
Reviewed Aug. 1, 2017
I decided to go with Check Into Cash for a cash advance because they seemed like the quickest and easiest. And they helped me. The process was super easy and I did it all online. Initially the process took 48 hours but after that it only takes a day for me to get a cash advance.
Reviewed July 31, 2017
When I got a payday loan from Check Into Cash, the loan process was very simple. Check Into Cash is inside a supermarket and they have the cards and the pens right there where you can fill them out and wait in line for a few minutes and they take care of you. The representatives are good. They treat you with the utmost respect and they get you in and out. It's also convenient, it’s local and whenever I'm short during the month, they're right here. It helps cover some of the gaps I have in my finance. And it's an easy process. They are flexible if I need an extra day to pay them. You can call them and let them know. It's a good company and the ladies behind the window are very cheery all the time. I'd recommend them to a friend.
Reviewed July 31, 2017
Check Into Cash has, over the past few months, making many changes to where if you get a loan through them, they will hurt your credit score each and every time. The documentation Check Into Cash has you sign now seems to always have another section on the same sheet where you need to print and sign your name to acknowledge what they are doing to you and your credit score, and ensure that the outcome will only be in their benefit. My recommendation to anyone whom is already a customer through Check Into Cash, or considering obtaining a loan though them, is to look elsewhere. Check Into Cash has over-complicated something that is a simple process. Avoid them. It is a complete, absolute and infinite waste of time.
Reviewed July 30, 2017
The loan of $100 I hope you can increase it to $200 at least. I want to request another loan but I forgot my username or my password. Would you be able to help me recover my username and my password. I am rating you 4 star because you help me when I really needed your help.
Reviewed July 30, 2017
I wanted a consumer loan from Check Into Cash. I went in the store and then found out that I could do it online. It was easy and the money was there on the next day after filling out the paperwork. In the years past, I had been in the one on East Broad Street, and they were always quick, kind and courteous. Check Into Cash helped me get the stuff that I couldn’t get beforehand. If you need money drama-free, stress-free, super terrible interest rate, then that’s where you need to go. That’s who you need to choose.
Reviewed July 30, 2017
I got a payday loan from Check Into Cash and it resolved the problem for me. It was a pretty straightforward process, which I appreciated. It was easy and it didn’t take long at all. I had a very good experience overall. I would recommend Check Into Cash to others, depending on their needs.
Reviewed July 29, 2017
Check Into Cash has a location close to my house. I got the payday advance and the overall lending process was fine. The next day, the funds were in my account. It was fast, easy and convenient.
Reviewed July 28, 2017
I've been a customer for years and I've always been treated respectively and professionally. The staff keeps my info private and secure. The employees are friendly and I get helped quickly. I have recommended and will continue to recommend friends who may need help from time to time.
Reviewed July 28, 2017
Raciel is awesome??? She is always cheerful and she knows my name when I walk through the door. Cc is very friendly also. I am so glad I have the opportunity to get a Check Into Cash. It helps a lot. I look forward to coming other week because they are so sweet.
Reviewed July 28, 2017
They are very nice and Will work with you. I would come back if I ever need something. They did everything they could to get me my title loan and work with me on my payments when I was having problems getting them in. I would definitely recommend them.
Reviewed July 28, 2017
Carmen was very helpful. She was quick and understanding and knew her job very real. She explained to me all the information I need to have to get help with my loan processes. I would tell everyone go to that store (Store #109005 District #9.15) and say hi to her. Also the store was nice and clean.
Reviewed July 28, 2017
Good customer service, always friendly and helpful. They've been awesome with all the changes lately and being patient for all of their customers to adjust to them. I will always come back to this center whenever I need money. The employees are awesome.
Reviewed July 28, 2017
I obtained a payday loan from Check Into Cash. It was easy and they were more accessible compared to other lender. I did it online. I had to place my basic information and it took about 10 minutes to get approved. I talked with a rep over the phone when I had to send the documentation in and it was a pleasant experience. Overall, it was quick and efficient.
Reviewed July 28, 2017
Brea is an awesome location. I've been coming to this location for a really long time. Olivia is such a great help. She's always welcoming. I come every Thursday to cash my check and I wouldn't want to go anywhere else. I would definitely recommend this place to my family and friends. Also want to mention Roxanne is doing great in learning is such a great help. Rock on brea check into cash. You guys are AWESOME!!!
Reviewed July 28, 2017
I was at the Check Into Cash store in Natchitoches and the reps were super nice people getting me through the lending process. I filled out the application and it was approved. I got the funding the next business day.
Reviewed July 27, 2017
I actually love this spot!! I come in almost every two weeks and they are the best. I used to go to another one closer to my house but this one is way better. It is always clean and the girls here are so nice and always smiling. If I had to recommend this spot to anyone I would. Thank You.
Reviewed July 27, 2017
The employees that work here are so nice especially Valerie. She was very sweet, helpful, super professional. Customer service is on point. Excellent. Only negative thing I would throw out there is parking. Parking was a bit of a problem. Besides that awesome customer service. Awesome.
Reviewed July 27, 2017
The ladies are really nice always greeting every guest walking through the door with a smile. They always know how to make me feel very welcomed. I really like the customer service I get from the Brea store. Olivia is awesome. She recognizes all her customers and is ready to help as soon as anyone walks in.
Reviewed July 27, 2017
Check Into Cash is one of the best lenders out. Whenever I need a payday advance, it's so fast and easy to take out a loan. Even If I need more time to pay back, Check Into Cash can even help with payment installments. I would recommend this website to anybody. If you need a pay day advance or simply need money now, this is the site to do so.
Reviewed July 27, 2017
Great experience. I got the help I needed without any hassle. I would recommend a friend to use this service and I will use it time and time again if needed. I would also invite my family to use this service. I have tried others like Check and Go and it is an extra hassle just to do business with them but Check into Cash has made it much easier. Thanks.
Reviewed July 27, 2017
I applied online and got a payday loan from Check Into Cash. I have an app saved on my phone so I don’t even have to log in and I just click, click, review, click, then do the checks or initials and that’s it. It was easy and the process took only three minutes. They did a direct deposit within 24 hours and it’s very convenient and fast. It’s a good thing to do.
Reviewed July 26, 2017
Ms. ** was sincerely understanding and listened well. She was able to more than satisfactorily help me with an arrangement which I thought not possible. She was able to relieve me of my financial stress. Situations for me are always down to the dollar with raising/care giving a 6 yr. old grandson with no additional financial support and care giving 89 yr. old mom. Ms. ** was most professional and not once made me feel ashamed of my financial situation. Thank you for always being there.
Reviewed July 26, 2017
Fast and easy cash when you need it! Great experience. I would recommend to anyone who finds themselves in a pinch for quick cash! They helped me out when I needed fast cash many times before. It was a painless process. They are very helpful in getting you the cash you need.
Reviewed July 26, 2017
This title loan was so easy and quick. I really appreciated the girls' help. It was really convenient and I thought it would be a hassle, but the girls really know their jobs and answered any questions I had. Great job!!
Reviewed July 26, 2017
I've been a customer with Check Into Cash for years previously at the Longview Tx branch. I was sadly interrupted to see the branch leave our area. Each employee for the Longview branch was very professional, kind & friendly. & thanks you all.
Reviewed July 26, 2017
I got a payday loan from Check Into Cash. The loan process was self-explanatory and was done within a few minutes. It took a few hours for them to call me back, but the money was in my account the next day. When I had questions regarding my account and I wanted to see if I could get a possible extension, their representatives were more than willing to help. They were awesome and understanding. Overall, it was a great experience. I know that Check Into Cash can be my backup if I’m in a part of my life where I don’t have any money.
Reviewed July 25, 2017
I always get great customer service, any questions I have are always answered and they assure that I understand. I have no problems with this company at all! The first time I went in I was approved and paid in a matter of minutes! But most importantly the staff is always smiling and there's never a long wait.
Reviewed July 25, 2017
Exceptional service and attention. The online application was not working as the disclosure page didn't come up. I spoke with Charity ** and she offered me professionalism and understanding. We ended up clearing my history (a phrase I didn't know but she made finding it very easy) and she sat with me while I redid the application all over again to make sure that we were able to get it to go through. I come from a mortgage audit background and if Charity were on my team, she would be my go-to girl whenever I hired someone new because I would know she would take the time to make sure they fully understood their duties and how to perform them effectively. She was absolutely lovely. Cheers!
Reviewed July 25, 2017
I would describe my experience as very helpful. The manager was really nice and polite. I would recommend Check Into Cash to my friends. Even the process of getting a loan with this company is very quick and easy. I like coming to check into cash to get the help I need quick and easily.
Reviewed July 25, 2017
I have used Check into Cash for many years and I have had no problems. Although I wish that I didn't need the service I am happy that it is available. May I suggest that you offer lower rates for repeat consumers who has an exceptional payment history or at least advocate for posting good credit ratings to the credit bureau.
Reviewed July 25, 2017
I never have any problems when I come here (Desert Hot Springs location). Valerie is great and easy to work with. She always tries to get everyone in and out as fast as possible. Keep up the good work.
Reviewed July 25, 2017
Check Into Cash has an easy website and an easy online application. I got a payday loan and the lending process was very easy and quick. It was also very easy to negotiate the whole process. Working with them definitely helped with an emergency. It’s expensive but it was worth it for me.
Reviewed July 24, 2017
The girls are always very polite and I'm always please with their service. I bring my mom in and they clearly explain the process to her. We are both Happy customer. The hours of operation are decent and I like they are open late on Fridays.
Reviewed July 24, 2017
I like that Check Into Cash is available online so I applied and got a payday loan from them. The online application is quite easy but they should call you the next day and confirm something. Interaction with the lending processor was very short and sweet. Check Into Cash was helpful and they’re one of the convenient payday loans that can be accessed online. However, there are some online services where I can get an approval and process going without a verification call so Check Into Cash takes longer than other lenders that I know. LendUp does it with just a few clicks on the internet and it’s done. Other than that, it’s a nice, good and convenient service.
Reviewed July 23, 2017
I chose Check Into Go because I was referred. His opinion of your business was very positive and that way I chose to give Check Into Cash my business. I used to visit Speedy Cash, but after doing business with Check Into Cash, I've discovered that I had been way paying extremely too much money back to borrow money. I'm a Check Into Cash customer for life! I would definitely recommend a friend.
Reviewed July 23, 2017
I had a payday loan due within the week of my mother's death. Check into Cash worked with me to postpone the payment until the next payday. They were so nice and caring that I wasn't stressed as the arrangements were being made.
Reviewed July 23, 2017
My experience with Check Into Cash has been wonderful. This is the best loan place. The representatives are very nice and they make sure that your questions are answered. I like the website because you can send a message about your account. Overall Check Into Cash is a good loan company.
Reviewed July 23, 2017
I needed money so I went into the store that was right down the street from the house. I got a Payday loan from Check Into Cash and the process was fine. The loan processor was courteous and professional. I gave them a bunch of proof which was understandable. It takes a day from the time of application until the loan is deposited. The first time, I did it at the store. But the last time, I did it all online and it can be frustrating at times, when their website doesn't work. Also, it costs too much. So, I would tell others not to do it with them. They should charge less. Other than that, my experience with Check Into Cash was fine.
Reviewed July 22, 2017
Sandra and Delia are always so professional, courteous, pleasant and helpful. It is always a pleasure dealing with them. They are truly an asset to your organization. They exemplify excellence in customer service. They always make every visit great. I would this specific office to friends if warranted.
Reviewed July 22, 2017
Great team and customer is awesome. This service is needed for the community. Though it may be a bit high, the delay is little to none existing. I feel that the community benefits for those situations that warrant a quick help in providing food on the table, fixing an auto or household items such as appliances or give a child the benefit of a positive day.
Reviewed July 22, 2017
Fast easy money when you need it to help through the hard times and good service. Never got told, "No we can't help you" and they give you money for referring friends and family which is always nice. I would use this place again in the future.
Reviewed July 22, 2017
Borrowing a loan. Excellent service. I love coming here. They are always so nice. They are here when I need them the most. I love how fast they are. The paperwork needs to be less. Not so much paper would be nice. Sandra is the best worker. I loved her. She so nice.
Reviewed July 22, 2017
Check Into Cash is by far the fairest the most honest loan company out there to deal with. I am sorry but most short term loan companies are predators, but I can honestly say you will be dealt fairly with and you will enjoy the experience, coming away without true satisfaction.
Reviewed July 22, 2017
Great customer service, very friendly. They are always smiling and happy. Very helpful and knowledgeable. I have been trying to do referrals price but haven't had any luck yet. I would highly recommend their services.
Reviewed July 22, 2017
It was quick and easy. I couldn't have asked for a better experience. Nicole and Stephanie were the best and they helped me so much, being my first time ever doing this. Thank you guys so much and I really appreciate all your customer service!
Reviewed July 22, 2017
I have had to go to the Standiford branch in Modesto CA from time to time and have always had a great experience. The staff is always helpful and extremely friendly. I have recommended this branch to multiple friends. Never a bad moment when I have gone in. 5 star service.
Reviewed July 22, 2017
Fast service. Money is in my account the next day! Seriously saved the day for me on multiple occasions. From needing groceries for the week, to just wanting to take a trip to see the family and not really having the gas for it. THANK YOU!!!
Reviewed July 22, 2017
Check Into Cash has been very helpful in my time of need. The ease of getting quick cash is amazing and the repayment fees are very reasonable. Couldn't thank them enough for being there for me. There were minimal hoops to jump through and they make getting my documents back to them very easy. Thank you so much for everything.
Reviewed July 22, 2017
You send me emails and don't constantly call my phone about when my loan is due. Other people in my family have very poor dealings with loan companies and they don't trust them. But so far you have been very helpful and great with me. If people that I know were trusting of loan companies I would recommend you to them. Even if they would be edgy at first about it.
Reviewed July 22, 2017
I wasn't able to pay the entire loan from my paycheck due, and I talked to a very nice lady who set me up with a payment arrangement! It was so helpful! Thanks. I can always count on Check Into Cash for a loan when I really need it!
Reviewed July 22, 2017
The staff are very nice people. They are always very friendly. They answered all my questions. Also are very professional. Check Into Cash is a good thing to have local because is a good opportunity for people who are low in cash. I really like it. I'm very happy with Check Into Cash.
Reviewed July 22, 2017
The people in store south main 09192 are awesome people and very friendly. I enjoy coming into this store. Their customer service is really good and their reminding us of our due date is awesome. I will recommend friends and family to go in and apply.
Reviewed July 22, 2017
I got a Payday loan from Check Into Cash. The lending process has been good and it didn't take me long because I logged on into my account, did it over the phone and it's done. The process was simple and easy, and it's helped me. Check Into Cash is there when I need them and it's a good place to go to if one has an emergency or something that came up and need cash.
Reviewed July 21, 2017
Smart, fast, and knowledgeable team. Friendly and great experience every time. Simply great employees at this site. Every time I come in I'm greeted with a smile and greeted by Name with confident professionalism. On the phone as well I have always had the positive experience.
Reviewed July 21, 2017
I been coming to this location for the 2 to 3 yrs now. Alex and his team always take care of me. I would recommend this location to anyone that need a load for emergency... I wouldn't go to another location.
Reviewed July 21, 2017
I have been a customer of Check Into Cash since 2013. They have always been very professional and helpful whenever I have had to call their offices. My loans have always been issued on time! I just love the service they provide, they get me from payday to payday. I would be totally LOST WITH CHECK INTO CASH!
Reviewed July 21, 2017
Service is very convenient and is there when you need it! Only thing I would like to see is how can you go from a Payday loan to a regular loan with this company! I mean the payday advance is always helpful but sometimes you need a little more with a little more time to pay it back!
Reviewed July 21, 2017
They are the best service reps and take time to answer all of my questions. I really do appreciate them. Thank you. When I needed to borrow some money. They were there and help as fast as they could. I am glad to be a customer of Check Into Cash without leaving my house as I am limited of going outside.
Reviewed July 21, 2017
This was my 1st time to request for payday loan. Everything went very smoothly and I was funded within 24hours. Thank you very much for your help. If I do need short term loan, I certainly come back and request again.
Reviewed July 21, 2017
Sharnita did a PHENOMENAL JOB in assisting me. She's a pleasure to work with. The process was easy. She answered at my questions and concerns. And when I had any problems she made sure that I was taken care of.
Reviewed July 21, 2017
Great service and always helpful. There have been instances where due to circumstances beyond my control I was unable to come in on the due date to repay that. They were patient and helpful with how to best handle the repayment. Always a cheerful attitude.
Reviewed July 21, 2017
Always friendly, personable and efficient with service, questions or help. I recommend to any friend in need if they have a need. I have been here multiple times and will continue if the need arises. Debbie knows me when I call by first name and is always friendly and helpful.
Reviewed July 21, 2017
Every time I come into the facility, I received great customer service at the Bradshaw station. This service provides me an allotment to breath when I'm pressed for money. Please continue to provide us this service cause other institutions won't do it.
Reviewed July 21, 2017
I've used Check Into Cash both in Illinois and California. They have been a great resource for when I was short on cash and needed to pay a bill but was not getting paid in time. Every time it was a pleasant experience. They made it effortless.
Reviewed July 21, 2017
My experience here is always amazing. I am approached with respect all the time, always giving the most, best customer and getting the job done quickly and professionally. I never feel rushed and always feel cared for. When I have any questions they always answer them accurately.
Reviewed July 21, 2017
Let me start out by saying AMAZING! Kristina and Ki-annilee have amazing customer service, extremely friendly, helpful and very polite. I enjoy coming into Check Into Cash and the customer service and friendly staff... I would always recommend Chico CA check into cash!!! A plus.
Reviewed July 21, 2017
Most of the time we'd like to think we can do everything all on our own each month. But there are times we've needed a little help. We've had nothing but good, professional service each time we've used CIC. There are times we've needed their services in a hurry and they've made it happen! Thanks CIC!
Reviewed July 21, 2017
They are very nice and helpful. I always get great service when I come in to Check Into Cash and wait times are not long. They are always asking, "How was your day" and "Do you have any plans for the weekend". They talk to you and are caring and equal to every customer that comes in to Check Into Cash. I come every 2 weeks for payday loans and pay bills.
Reviewed July 21, 2017
I would like to make monthly payment some times instead of one lump sum. I hard some times to make that full payment each time. If I could skip a month would help me a lot to get back on to my feet. Otherwise nothing bad to say about Check Into Cash.
Reviewed July 21, 2017
The staff is always very friendly and willing to help. Always asking how I am doing with smiles. They always know my name when I walk in and are very efficient to get me back out in a timely manner. Keep up the great work. Awesome Job.
Reviewed July 21, 2017
I had to go out of town for work and I was able to get a loan through them quickly. I needed it to travel on for gas and food, and I wouldn't have been able to go to work out of town without their help. I am very grateful.
Reviewed July 21, 2017
The employees at Moline Check Into Cash are great. They're so helpful and always nice when I come in. They make the whole process go so smoothly and tackle any issues that get in the way with such a professional attitude. I will continue to come here.
Reviewed July 21, 2017
The process is simple and your money arrives the next business day. Just wish the interest rate was better. I have used Check Into Cash several times. It is a life-saver in tight situations. I would recommend the process to someone with an immediate need for cash.
Reviewed July 21, 2017
Excellent and fast service and will go all out to help customers with their needs. Very courteous and willing to listen to customer concerns. I will highly recommend them to friends and family! I recently had an issue, but it was solved quickly and efficiently when I talked with a representative. Thanks.
Reviewed July 21, 2017
CIC really helped me out when I needed cash the most. I have finally gotten my bank account up to date and will use them for emergency purposes again when needed. I wish I had of thought of CIC a whole lot sooner than later. Thank you CIC. You're the best.
Reviewed July 21, 2017
Very fair and easy to acquire loan. They have been great. This loan came at a very needed crisis, I look forward to using this service once again. The text and email reminders are great, they also call you way before you are due so you can decide whether you need an extension or not. I have not had a problem with Check Into Cash and would highly recommend them to anyone needing cash quick without hassle, sure they have finance charge as with any other but very amicable.
Reviewed July 21, 2017
Great company. Will continue to Check Into Cash for more loans. Thank you once again for my payday loans and would like to continue business with you. Customer service is very helpful and pleasant with assurance and quality time for your convenience.
Reviewed July 21, 2017
Every person who I have spoken to over the phone is rude. Worst attitudes, don't seem to give a ** about customer service skills. They speak down to you like you are beneath them. Train your employees to speak to your customers like human beings.

Michelle - At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-877-577-7977. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.
Reviewed July 21, 2017
Check Into Cash has provided me excellent service over the years. They have helped me get the needed loans and worked with my budget to repay the loans. I tell people about this company. I think Check Into Cash is the best online loan company on the Internet at this time. Thank you.
Reviewed July 21, 2017
Check Into Cash came through for me and my kids when I needed some cash while waiting on some money to hit my account. They made my interaction easy because I was already embarrassed having to request money. Thank you Check Into Cash. I will always have great things to say about you.
Reviewed July 21, 2017
Such an easy and fast way to get money when short on cash! Didn't have to try to squeeze a trip in anywhere and was able to get it done on the spot from my phone! We have used this when a little extra was needed for vacation or an unexpected bill!
Reviewed July 21, 2017
Trustworthy, honest, & efficient for all your check cashing needs! Andrea was very friendly and eager to help me. She was courteous and very knowledgeable about all my questions and needs. I highly would recommend using them. Thank you again!
Reviewed July 21, 2017
The only problem I have with this company is that, I received a notice in the mail telling me that I could get an installment loan. When I applied I was told that I could not get the loan. Sort of a letdown but, I have been able to do business with them.
Reviewed July 21, 2017
Always be great to work with even when I was late, will tell friends and great experience. Will tell people that for a loan company over the net it's worth looking into, hope to keep using you in the future. Thanks for the chance to borrow money without hassle.
Reviewed July 21, 2017
I think the rates are high but overall CIC was there when I really needed them. It's very convenient for me to receive and pay my loan online. Thanks for your service and allowing me to do business with your company. I appreciate you guys very much for coming through for me.
Reviewed July 21, 2017
I needed cash on hand and I couldn’t get to it, and Check Into Cash was the easiest way to get it done. The lending process was smooth, easy and it was completed in an hour. I did an online application which was approved, and the payment was taken out the next pay period. The only issue I had was changing from Texas to Louisiana, but it was only a five-minute conversation. Overall I’m usually against payday loans, but I would definitely recommend Check Into Cash if somebody was in the same situation as myself.
Reviewed July 20, 2017
The people I talk to about the loan took good care of me, and know what they are talking about, where I understood what they were telling me. Your service is swift and I thank you. I like the way the money gets quickly in the bank.
Reviewed July 20, 2017
Honestly they are very helpful and not harassing, and work with you. However, they have recently began doing hard credit inquiries. Considering the exorbitant amount of money they make relative to the amount loaned, this is ridiculous. They are already dealing with people who are vulnerable, and for some reason chose to add a negative mark to borrower credit. The borrower gets a small sum, in exchange for a massive fee and hard inquiry. While this is certainly not wise, it's the only choice many borrowers have. While the customer service really was good, adding a new stipulation to an often-predatory industry seems flat out wrong. I will not be using again so long as they require a hard credit inquiry.
Reviewed July 20, 2017
The process online is stress free! It is a lot more convenient than trudging to the store. It is easy to get help online. If you do visit a store the representatives are friendly and helpful. I highly recommend Check Into Cash if you are looking for a quick and easy loan!
Reviewed July 20, 2017
The ladies at this office are very helpful and making the loan process quick and easy. I have been borrowing for about a year and they always provided professional and courteous customer service. They are awesome and the best in town. Thank you so much!
Reviewed July 20, 2017
Thanks for providing with funds to take care of my financial obligations. I will utilize your services in the future. I will make I refer my family and friends and let them know they can get any type of loans through your services. Great pleasure.
Reviewed July 20, 2017
I just paid off a loan with this company yesterday (07/19/2017) and I have been a long time customer so I applied for a new loan today (07/20/2017) and they told me my award letter was for 2016. This is the same one I used before and got approved. They turned me down for a loan which I really needed.

David - I apologize for any inconvenience this has caused. At Check Into Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If your concern is still not resolved I urge to contact us directly at 1-877-577-7977 so we can assign this complaint to the appropriate parties. Thank you for your feedback and we appreciate your business!
Reviewed July 20, 2017
CIC has always EVERY TIME been courteous, polite and helpful. It's not always easy to relay on Payday Loans company to help make ends meet. But CIC has always treated me with respect and decency. This is why I've been borrowing from them for over 5 years. Thank you.
Reviewed July 20, 2017
My experiences with Check Into Cash have all been positive. Service is fast and representatives are courteous. I would recommend to a friend if they needed cash fast. I would like a personal loan but I took my paperwork into the store but did not qualify. Oh well.
Reviewed July 20, 2017
Check into Cash has excellent customer service from the ladies. ;) Will absolutely recommend Check into Cash to family and friends and the homeboys in Windsor California. They have always helped me and I know they will always be there for me for whatever I may need payday advance.
Reviewed July 20, 2017
My experience was so easy! The system walked me through every step! I would recommend Check Into Cash to everyone! I didn't expect things to go so swiftly. Please keep me informed of any and all updates or changes! Thanks!
Reviewed July 20, 2017
The 2 women working at the Fenton, MO Check Into Cash in location were super friendly and helpful! Asking for help is never easy, at least they made it enjoyable! Thank you ladies for all your help today! I will recommend it to my friends!
Reviewed July 20, 2017
First I want to say thanks to the Check Into Cash family for helping me when times were lean and paying my bills when I short of cash. They have help me pay back the loan when I couldn't the next pay day. By letting me make smaller payments until I could pay back the loan.
Reviewed July 20, 2017
Got my loan without any problems but notice 2 payments came out and have called 2 and still no answered or text message why need a answer transfer here and transfer there and still no answer so need a response before I finish paying my bills on time.
Reviewed July 20, 2017
Check Into Cash has been very helpful and very fair with me and A loan when I needed emergency funds. I would recommend to anyone that needs a helping hand from time to time. In an emergency, it's nice to have a backup system that works and steps up when you need help the most.
Reviewed July 20, 2017
Great customer service. I would recommend all of my friends to Check Into Cash. I really appreciate the financial help every time I need it. I'm going to tell everyone I know about your company. Thank You Check into for everything.
Reviewed July 20, 2017
I really enjoy the customer service I receive from the representatives from Check Into Cash. They work with you on all aspects to help you in any way. I would recommend their services to anyone in need. Thank you for having me as a customer with Check Into Cash.
Reviewed July 20, 2017
Fast, courteous service. No hidden fees. Great place. Always have the answers. Let you know ahead of time when payment is due. The interest rate is low. Really helps when you need a quick loan. They also keep your info if you need another loan in a hurry. Would not go anywhere else.
Reviewed July 20, 2017
Great for last minute needs and emergencies. The repayment is very reasonable. I'd recommend them to friends and family without hesitation. Overall a great experience. I would like to see better offers for larger amounts in the near future. Promo codes or cheaper rates would be a plus for returning customers also.
Reviewed July 20, 2017
They make the experience quick and easy to apply online, especially for returning customers. I also had an emergency come up and they allowed me to pay back my loan in 3 payments instead of one so that I could still pay my other bills and rent on time.
Reviewed July 20, 2017
Jose at the North Ave location has always been very courteous, kind and pleasant. Got to admit when first meeting him I thought we got off to a rocky start, it's because I was so comfortable with the previous staff. I understand now, he was just enforcing the guidelines, and qualifications. I'm usually in and out quickly, with accuracy. I sincerely is a real stand up, professional guy, and is definitely an asset to the establishment.
Reviewed July 20, 2017
My experience here was amazing, everyone is so friendly and I will definitely be back. Michael the assistant manager was very good, he informed me of new procedures and gave me a card for any issues that I might have. I would recommend this store to everyone needing help.
Reviewed July 20, 2017
When I got my title loan I was told I could either come into the store or call to make a payment. Well I called and one week prior to my loan being due to pay on my account. I was then told "You can't pay by phone you would have to come in." How inconvenient. I felt like they say whatever to get you to get services with them then when you try to do what was told to you it’s a different story. I wouldn't do business with Check Into Cash again.
Reviewed July 20, 2017
Payday loan helped us get through a difficult time when my husband was unexpectedly injured. Grateful for the ease of process. I like the reminder texts for payback as well as them taking out on our actual payday. Some companies linger and take it almost 5 days later.
Reviewed July 20, 2017
All I can say is, that you provided what you promised when I needed it most. I got caught up in some pretty hard times relating to my family and had nowhere else to turn. But then I found you and things turned around. Thank you very much.
Reviewed July 20, 2017
Fast and courteous service. Willing to work with me when problems arise. Customer service is good. Collection agent are helpful. Money is my banking account the next day. Easy online application. No credit check and once you pay the loan off - renewal is fast.
Reviewed July 20, 2017
Check Into Cash helped me with my financial difficulties. I plan to be a customer for as long as they will accept my time of need. The loan process was easy and hassle-free. Hopefully I will be able to apply for an installment loan.
Reviewed July 20, 2017
Easy to fill out and to understand the application, quick response for approval and deposit showed up quickly. It was nice to get the friendly reminders and offers to answer any questions. Will definitely go thru Check Into Cash if I ever need a quick small loan again.
Reviewed July 20, 2017
Anytime our paychecks land to either side of our payments and we need some quick cash to make it through, Check Into Cash is there to help us out! With their quick, easy processing I can finish the application on a break at work and have the cash I need the next day in my account! Awesome service!
Reviewed July 20, 2017
My emergency situation was handled quickly and with respect. I'll continue to be a loyal customer. It's quite easy to honor your commitment and obligation with Check Into Cash. They even made it simple to change payment date. Thank You!
Reviewed July 20, 2017
Normally fast and friendly response when someone calls. Today no one has reached out requesting any information. Customer service was excellent when I needed an extension for my payback. I was extremely grateful for the ability to repay in payments.
Reviewed July 20, 2017
I am very disappointed in this company! I have had several loans with them. I had one in I believe June, they said since I hadn't had one in a while and I needed to call to verify my information. I called, verified my info and got my loan. I paid that loan off and applied for another, once again they said I needed to call to verify my information! That's ridiculous!!! I have never dealt with a company that requires you to call every single month that you take a loan out! I will not use this company again. Also their loans are only for 10 days where most companies are 2-4 weeks.

Faith - Thank you so much for your feedback! We train our employees to be upfront and transparent about every aspect of the loan process. If you feel you did not receive this level of customer service, please contact us at 1-877-577-7977 and formally file your complaint. This way we can forward it to the appropriate parties and provide further training to our employees.
Reviewed July 20, 2017
My experience with this company was great. They were helpful and I don't feel like they over charge you for the loans they give. I sent the paperwork they asked for and received my money into my account the next day. They gave me the help when I really needed it.
Reviewed July 20, 2017
Good service. When I need a little cash before payday. I've always trusted Check-Into-Cash to help me. I've never had any problems with getting my payday advance deposit into my bank in a reasonable time. I will call again if the need arises. Thank you Check-Into-Cash!!!
Reviewed July 20, 2017
Trying to speak to an actual person is almost impossible. Wait times are in excess of 45 minutes if they even pick up at all. They hang up after the first ring if you ask them to call you back. They don't respond to emails either. Very frustrated with this organization.

Amber - At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-877-577-7977. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.
Reviewed July 20, 2017
When I really need extra money, this is the best way to get it without messing with banks for a small loan. I would recommend this to friends any day. This is a life saver for anyone that needs cash fast.
Reviewed July 20, 2017
I have not been able to sign in to my account for 2 months now. I was told that there could possibly be an outstanding balance from 12-13 years ago. I have not received anything in the past 12-13 years that says I owe any money. I would think after this long it would have been collected by a collection company.
Reviewed July 20, 2017
Went to the East Ave Center you have in Chico and was helped by a girl. Believe her name was Andrea - she was very pleasant to deal with and answered all my questions! Thank you for having such a wonderful employee who genuinely cares about your needs! Thank you so much Andrea. You rock!!!
Reviewed July 20, 2017
I enjoy working with Check Into Cash. They take care of my needs. I like to thank for being so good to me. I would like to continue working with Check Into Cash, so thank you again. I will let my family and friends know this is a good company to work with.
Reviewed July 20, 2017
I was happy with the ability to secure a payday loan in a matter of minutes. The interest rate is excessive but that is the price you pay for needing quick cash. Overall I am happy with my experience. It would be nice to possibly receive a deduction for paying ahead of time.
Reviewed July 20, 2017
Very friendly, fast and convenient. Low-interest rates and an overall great experience. Hassle free with the ability to apply online and have cash in your account the next business day. Very happy with the services I received (Payday loan) and will continue to use the services when needed. I would definitely recommend your services to family/friends.
Reviewed July 20, 2017
They really help me when I needed it. They also help me on my last payment due date. Thanks to everybody that help me. I will be coming back to get another loan, interest rate are very reasonable. I will recommend this loan company to my family and friends if anybody needs a quick loan without any Hassle.
Reviewed July 20, 2017
I needed some help to cover some unexpected expenses. I was able to get the needed loan even with my bad credit and I like being able to adjust payment to pay down via website. Makes it easier to pay off loan.
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