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Check Into Cash Reviews

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Edited by: Matt Zane

About Check Into Cash

Check Into Cash is a direct lender that has been in business since 1993. It offers four loan types, including online payday loans, in-store title loans and in-store cash advances. Check Into Cash also offers additional financial services. The company has over 300 locations spread across 15 states and accepts in-person and online loan applications.

Visit checkintocash.com
Pros
  • Multiple loan options
  • Over 300 store locations
Cons
  • Application process not on website

Check Into Cash Reviews

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    Page 10 Reviews 1125 - 1275
    Verified purchase
    Process

    Reviewed Aug. 2, 2017

    I used to deal with Check Into Cash in the office here where I live at and then they changed over to where you could do it online. I typically get a payday loan and I chose Check Into Cash for the convenience. The rate isn't too bad either compared to some of the others. The process is also very easy. Once you get approved, as long as you make your payment on time, you'd have no troubles re-lending. They're looking at your application again in the first 10 minutes after you figure the paperwork out, so the process takes 24 hours or longer.

    Overall I've had good experiences with Check Into Cash. Anytime, you can have a little cash flow to take care of some bills and it can ease your problems. A lot of people go to these places 'cause they have no credit or lending capabilities because their credit score's gotten so far up there that they can't lend from most lenders. If someone couldn't lend any other way, Check Into Cash would be the place to go.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2017

    Cynthia is always excellent when she helps me and along with noticing other customers who come in... She accommodates loyal customers' needs to any situation... I do appreciate her customer service... I would like to celebrate her. Thank you again.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2017

    I decided to go with Check Into Cash for a cash advance because they seemed like the quickest and easiest. And they helped me. The process was super easy and I did it all online. Initially the process took 48 hours but after that it only takes a day for me to get a cash advance.

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    Verified purchase
    StaffProcess

    Reviewed July 31, 2017

    When I got a payday loan from Check Into Cash, the loan process was very simple. Check Into Cash is inside a supermarket and they have the cards and the pens right there where you can fill them out and wait in line for a few minutes and they take care of you. The representatives are good. They treat you with the utmost respect and they get you in and out. It's also convenient, it’s local and whenever I'm short during the month, they're right here. It helps cover some of the gaps I have in my finance. And it's an easy process. They are flexible if I need an extra day to pay them. You can call them and let them know. It's a good company and the ladies behind the window are very cheery all the time. I'd recommend them to a friend.

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    Punctuality & Speed

    Reviewed July 31, 2017

    Check Into Cash has, over the past few months, making many changes to where if you get a loan through them, they will hurt your credit score each and every time. The documentation Check Into Cash has you sign now seems to always have another section on the same sheet where you need to print and sign your name to acknowledge what they are doing to you and your credit score, and ensure that the outcome will only be in their benefit. My recommendation to anyone whom is already a customer through Check Into Cash, or considering obtaining a loan though them, is to look elsewhere. Check Into Cash has over-complicated something that is a simple process. Avoid them. It is a complete, absolute and infinite waste of time.

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    Verified purchase

    Reviewed July 30, 2017

    The loan of $100 I hope you can increase it to $200 at least. I want to request another loan but I forgot my username or my password. Would you be able to help me recover my username and my password. I am rating you 4 star because you help me when I really needed your help.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed July 30, 2017

    I wanted a consumer loan from Check Into Cash. I went in the store and then found out that I could do it online. It was easy and the money was there on the next day after filling out the paperwork. In the years past, I had been in the one on East Broad Street, and they were always quick, kind and courteous. Check Into Cash helped me get the stuff that I couldn’t get beforehand. If you need money drama-free, stress-free, super terrible interest rate, then that’s where you need to go. That’s who you need to choose.

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    Verified purchase
    Process

    Reviewed July 30, 2017

    I got a payday loan from Check Into Cash and it resolved the problem for me. It was a pretty straightforward process, which I appreciated. It was easy and it didn’t take long at all. I had a very good experience overall. I would recommend Check Into Cash to others, depending on their needs.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2017

    Check Into Cash has a location close to my house. I got the payday advance and the overall lending process was fine. The next day, the funds were in my account. It was fast, easy and convenient.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 28, 2017

    I've been a customer for years and I've always been treated respectively and professionally. The staff keeps my info private and secure. The employees are friendly and I get helped quickly. I have recommended and will continue to recommend friends who may need help from time to time.

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    Verified purchase
    Staff

    Reviewed July 28, 2017

    Raciel is awesome??? She is always cheerful and she knows my name when I walk through the door. Cc is very friendly also. I am so glad I have the opportunity to get a Check Into Cash. It helps a lot. I look forward to coming other week because they are so sweet.

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    Verified purchase
    Staff

    Reviewed July 28, 2017

    They are very nice and Will work with you. I would come back if I ever need something. They did everything they could to get me my title loan and work with me on my payments when I was having problems getting them in. I would definitely recommend them.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 28, 2017

    Carmen was very helpful. She was quick and understanding and knew her job very real. She explained to me all the information I need to have to get help with my loan processes. I would tell everyone go to that store (Store #109005 District #9.15) and say hi to her. Also the store was nice and clean.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 28, 2017

    Good customer service, always friendly and helpful. They've been awesome with all the changes lately and being patient for all of their customers to adjust to them. I will always come back to this center whenever I need money. The employees are awesome.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 28, 2017

    I obtained a payday loan from Check Into Cash. It was easy and they were more accessible compared to other lender. I did it online. I had to place my basic information and it took about 10 minutes to get approved. I talked with a rep over the phone when I had to send the documentation in and it was a pleasant experience. Overall, it was quick and efficient.

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    Verified purchase
    Staff

    Reviewed July 28, 2017

    Brea is an awesome location. I've been coming to this location for a really long time. Olivia is such a great help. She's always welcoming. I come every Thursday to cash my check and I wouldn't want to go anywhere else. I would definitely recommend this place to my family and friends. Also want to mention Roxanne is doing great in learning is such a great help. Rock on brea check into cash. You guys are AWESOME!!!

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    Verified purchase
    Staff

    Reviewed July 28, 2017

    I was at the Check Into Cash store in Natchitoches and the reps were super nice people getting me through the lending process. I filled out the application and it was approved. I got the funding the next business day.

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    Verified purchase

    Reviewed July 27, 2017

    I actually love this spot!! I come in almost every two weeks and they are the best. I used to go to another one closer to my house but this one is way better. It is always clean and the girls here are so nice and always smiling. If I had to recommend this spot to anyone I would. Thank You.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 27, 2017

    The employees that work here are so nice especially Valerie. She was very sweet, helpful, super professional. Customer service is on point. Excellent. Only negative thing I would throw out there is parking. Parking was a bit of a problem. Besides that awesome customer service. Awesome.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 27, 2017

    The ladies are really nice always greeting every guest walking through the door with a smile. They always know how to make me feel very welcomed. I really like the customer service I get from the Brea store. Olivia is awesome. She recognizes all her customers and is ready to help as soon as anyone walks in.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 27, 2017

    Check Into Cash is one of the best lenders out. Whenever I need a payday advance, it's so fast and easy to take out a loan. Even If I need more time to pay back, Check Into Cash can even help with payment installments. I would recommend this website to anybody. If you need a pay day advance or simply need money now, this is the site to do so.

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    Verified purchase

    Reviewed July 27, 2017

    Great experience. I got the help I needed without any hassle. I would recommend a friend to use this service and I will use it time and time again if needed. I would also invite my family to use this service. I have tried others like Check and Go and it is an extra hassle just to do business with them but Check into Cash has made it much easier. Thanks.

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    Verified purchase
    Punctuality & SpeedProcess

    Reviewed July 27, 2017

    I applied online and got a payday loan from Check Into Cash. I have an app saved on my phone so I don’t even have to log in and I just click, click, review, click, then do the checks or initials and that’s it. It was easy and the process took only three minutes. They did a direct deposit within 24 hours and it’s very convenient and fast. It’s a good thing to do.

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    Verified purchase
    Staff

    Reviewed July 26, 2017

    Ms. ** was sincerely understanding and listened well. She was able to more than satisfactorily help me with an arrangement which I thought not possible. She was able to relieve me of my financial stress. Situations for me are always down to the dollar with raising/care giving a 6 yr. old grandson with no additional financial support and care giving 89 yr. old mom. Ms. ** was most professional and not once made me feel ashamed of my financial situation. Thank you for always being there.

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    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed July 26, 2017

    Fast and easy cash when you need it! Great experience. I would recommend to anyone who finds themselves in a pinch for quick cash! They helped me out when I needed fast cash many times before. It was a painless process. They are very helpful in getting you the cash you need.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 26, 2017

    This title loan was so easy and quick. I really appreciated the girls' help. It was really convenient and I thought it would be a hassle, but the girls really know their jobs and answered any questions I had. Great job!!

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    Verified purchase
    Staff

    Reviewed July 26, 2017

    I've been a customer with Check Into Cash for years previously at the Longview Tx branch. I was sadly interrupted to see the branch leave our area. Each employee for the Longview branch was very professional, kind & friendly. & thanks you all.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    I got a payday loan from Check Into Cash. The loan process was self-explanatory and was done within a few minutes. It took a few hours for them to call me back, but the money was in my account the next day. When I had questions regarding my account and I wanted to see if I could get a possible extension, their representatives were more than willing to help. They were awesome and understanding. Overall, it was a great experience. I know that Check Into Cash can be my backup if I’m in a part of my life where I don’t have any money.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 25, 2017

    I always get great customer service, any questions I have are always answered and they assure that I understand. I have no problems with this company at all! The first time I went in I was approved and paid in a matter of minutes! But most importantly the staff is always smiling and there's never a long wait.

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    Verified purchase
    Online & AppStaff

    Reviewed July 25, 2017

    Exceptional service and attention. The online application was not working as the disclosure page didn't come up. I spoke with Charity ** and she offered me professionalism and understanding. We ended up clearing my history (a phrase I didn't know but she made finding it very easy) and she sat with me while I redid the application all over again to make sure that we were able to get it to go through. I come from a mortgage audit background and if Charity were on my team, she would be my go-to girl whenever I hired someone new because I would know she would take the time to make sure they fully understood their duties and how to perform them effectively. She was absolutely lovely. Cheers!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 25, 2017

    I would describe my experience as very helpful. The manager was really nice and polite. I would recommend Check Into Cash to my friends. Even the process of getting a loan with this company is very quick and easy. I like coming to check into cash to get the help I need quick and easily.

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    Verified purchase

    Reviewed July 25, 2017

    I have used Check into Cash for many years and I have had no problems. Although I wish that I didn't need the service I am happy that it is available. May I suggest that you offer lower rates for repeat consumers who has an exceptional payment history or at least advocate for posting good credit ratings to the credit bureau.

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    Verified purchase
    Staff

    Reviewed July 25, 2017

    I never have any problems when I come here (Desert Hot Springs location). Valerie is great and easy to work with. She always tries to get everyone in and out as fast as possible. Keep up the good work.

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    Verified purchase
    PricePunctuality & SpeedOnline & AppStaffProcess

    Reviewed July 25, 2017

    Check Into Cash has an easy website and an easy online application. I got a payday loan and the lending process was very easy and quick. It was also very easy to negotiate the whole process. Working with them definitely helped with an emergency. It’s expensive but it was worth it for me.

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    Verified purchase
    Punctuality & SpeedProcess

    Reviewed July 24, 2017

    The girls are always very polite and I'm always please with their service. I bring my mom in and they clearly explain the process to her. We are both Happy customer. The hours of operation are decent and I like they are open late on Fridays.

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    Verified purchase
    Online & App

    Reviewed July 24, 2017

    I like that Check Into Cash is available online so I applied and got a payday loan from them. The online application is quite easy but they should call you the next day and confirm something. Interaction with the lending processor was very short and sweet. Check Into Cash was helpful and they’re one of the convenient payday loans that can be accessed online. However, there are some online services where I can get an approval and process going without a verification call so Check Into Cash takes longer than other lenders that I know. LendUp does it with just a few clicks on the internet and it’s done. Other than that, it’s a nice, good and convenient service.

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    Verified purchase

    Reviewed July 23, 2017

    I chose Check Into Go because I was referred. His opinion of your business was very positive and that way I chose to give Check Into Cash my business. I used to visit Speedy Cash, but after doing business with Check Into Cash, I've discovered that I had been way paying extremely too much money back to borrow money. I'm a Check Into Cash customer for life! I would definitely recommend a friend.

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    Verified purchase
    Staff

    Reviewed July 23, 2017

    I had a payday loan due within the week of my mother's death. Check into Cash worked with me to postpone the payment until the next payday. They were so nice and caring that I wasn't stressed as the arrangements were being made.

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    Verified purchase
    Staff

    Reviewed July 23, 2017

    My experience with Check Into Cash has been wonderful. This is the best loan place. The representatives are very nice and they make sure that your questions are answered. I like the website because you can send a message about your account. Overall Check Into Cash is a good loan company.

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    Verified purchase
    PriceOnline & AppStaff

    Reviewed July 23, 2017

    I needed money so I went into the store that was right down the street from the house. I got a Payday loan from Check Into Cash and the process was fine. The loan processor was courteous and professional. I gave them a bunch of proof which was understandable. It takes a day from the time of application until the loan is deposited. The first time, I did it at the store. But the last time, I did it all online and it can be frustrating at times, when their website doesn't work. Also, it costs too much. So, I would tell others not to do it with them. They should charge less. Other than that, my experience with Check Into Cash was fine.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2017

    Sandra and Delia are always so professional, courteous, pleasant and helpful. It is always a pleasure dealing with them. They are truly an asset to your organization. They exemplify excellence in customer service. They always make every visit great. I would this specific office to friends if warranted.

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    Verified purchase
    Staff

    Reviewed July 22, 2017

    Great team and customer is awesome. This service is needed for the community. Though it may be a bit high, the delay is little to none existing. I feel that the community benefits for those situations that warrant a quick help in providing food on the table, fixing an auto or household items such as appliances or give a child the benefit of a positive day.

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    Punctuality & SpeedStaff

    Reviewed July 22, 2017

    Fast easy money when you need it to help through the hard times and good service. Never got told, "No we can't help you" and they give you money for referring friends and family which is always nice. I would use this place again in the future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 22, 2017

    Borrowing a loan. Excellent service. I love coming here. They are always so nice. They are here when I need them the most. I love how fast they are. The paperwork needs to be less. Not so much paper would be nice. Sandra is the best worker. I loved her. She so nice.

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    Verified purchase

    Reviewed July 22, 2017

    Check Into Cash is by far the fairest the most honest loan company out there to deal with. I am sorry but most short term loan companies are predators, but I can honestly say you will be dealt fairly with and you will enjoy the experience, coming away without true satisfaction.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2017

    Great customer service, very friendly. They are always smiling and happy. Very helpful and knowledgeable. I have been trying to do referrals price but haven't had any luck yet. I would highly recommend their services.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 22, 2017

    It was quick and easy. I couldn't have asked for a better experience. Nicole and Stephanie were the best and they helped me so much, being my first time ever doing this. Thank you guys so much and I really appreciate all your customer service!

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    Punctuality & SpeedStaff

    Reviewed July 22, 2017

    I have had to go to the Standiford branch in Modesto CA from time to time and have always had a great experience. The staff is always helpful and extremely friendly. I have recommended this branch to multiple friends. Never a bad moment when I have gone in. 5 star service.

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    Punctuality & Speed

    Reviewed July 22, 2017

    Fast service. Money is in my account the next day! Seriously saved the day for me on multiple occasions. From needing groceries for the week, to just wanting to take a trip to see the family and not really having the gas for it. THANK YOU!!!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 22, 2017

    Check Into Cash has been very helpful in my time of need. The ease of getting quick cash is amazing and the repayment fees are very reasonable. Couldn't thank them enough for being there for me. There were minimal hoops to jump through and they make getting my documents back to them very easy. Thank you so much for everything.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2017

    You send me emails and don't constantly call my phone about when my loan is due. Other people in my family have very poor dealings with loan companies and they don't trust them. But so far you have been very helpful and great with me. If people that I know were trusting of loan companies I would recommend you to them. Even if they would be edgy at first about it.

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    Verified purchase
    Staff

    Reviewed July 22, 2017

    I wasn't able to pay the entire loan from my paycheck due, and I talked to a very nice lady who set me up with a payment arrangement! It was so helpful! Thanks. I can always count on Check Into Cash for a loan when I really need it!

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    Verified purchase
    Staff

    Reviewed July 22, 2017

    The staff are very nice people. They are always very friendly. They answered all my questions. Also are very professional. Check Into Cash is a good thing to have local because is a good opportunity for people who are low in cash. I really like it. I'm very happy with Check Into Cash.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2017

    The people in store south main 09192 are awesome people and very friendly. I enjoy coming into this store. Their customer service is really good and their reminding us of our due date is awesome. I will recommend friends and family to go in and apply.

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    Customer ServiceProcess

    Reviewed July 22, 2017

    I got a Payday loan from Check Into Cash. The lending process has been good and it didn't take me long because I logged on into my account, did it over the phone and it's done. The process was simple and easy, and it's helped me. Check Into Cash is there when I need them and it's a good place to go to if one has an emergency or something that came up and need cash.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2017

    Smart, fast, and knowledgeable team. Friendly and great experience every time. Simply great employees at this site. Every time I come in I'm greeted with a smile and greeted by Name with confident professionalism. On the phone as well I have always had the positive experience.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I been coming to this location for the 2 to 3 yrs now. Alex and his team always take care of me. I would recommend this location to anyone that need a load for emergency... I wouldn't go to another location.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2017

    I have been a customer of Check Into Cash since 2013. They have always been very professional and helpful whenever I have had to call their offices. My loans have always been issued on time! I just love the service they provide, they get me from payday to payday. I would be totally LOST WITH CHECK INTO CASH!

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    Verified purchase

    Reviewed July 21, 2017

    Service is very convenient and is there when you need it! Only thing I would like to see is how can you go from a Payday loan to a regular loan with this company! I mean the payday advance is always helpful but sometimes you need a little more with a little more time to pay it back!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2017

    They are the best service reps and take time to answer all of my questions. I really do appreciate them. Thank you. When I needed to borrow some money. They were there and help as fast as they could. I am glad to be a customer of Check Into Cash without leaving my house as I am limited of going outside.

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    Verified purchase

    Reviewed July 21, 2017

    This was my 1st time to request for payday loan. Everything went very smoothly and I was funded within 24hours. Thank you very much for your help. If I do need short term loan, I certainly come back and request again.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    Sharnita did a PHENOMENAL JOB in assisting me. She's a pleasure to work with. The process was easy. She answered at my questions and concerns. And when I had any problems she made sure that I was taken care of.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Great service and always helpful. There have been instances where due to circumstances beyond my control I was unable to come in on the due date to repay that. They were patient and helpful with how to best handle the repayment. Always a cheerful attitude.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Always friendly, personable and efficient with service, questions or help. I recommend to any friend in need if they have a need. I have been here multiple times and will continue if the need arises. Debbie knows me when I call by first name and is always friendly and helpful.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Every time I come into the facility, I received great customer service at the Bradshaw station. This service provides me an allotment to breath when I'm pressed for money. Please continue to provide us this service cause other institutions won't do it.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I've used Check Into Cash both in Illinois and California. They have been a great resource for when I was short on cash and needed to pay a bill but was not getting paid in time. Every time it was a pleasant experience. They made it effortless.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 21, 2017

    My experience here is always amazing. I am approached with respect all the time, always giving the most, best customer and getting the job done quickly and professionally. I never feel rushed and always feel cared for. When I have any questions they always answer them accurately.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Let me start out by saying AMAZING! Kristina and Ki-annilee have amazing customer service, extremely friendly, helpful and very polite. I enjoy coming into Check Into Cash and the customer service and friendly staff... I would always recommend Chico CA check into cash!!! A plus.

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    Staff

    Reviewed July 21, 2017

    Most of the time we'd like to think we can do everything all on our own each month. But there are times we've needed a little help. We've had nothing but good, professional service each time we've used CIC. There are times we've needed their services in a hurry and they've made it happen! Thanks CIC!

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    Punctuality & SpeedStaff

    Reviewed July 21, 2017

    They are very nice and helpful. I always get great service when I come in to Check Into Cash and wait times are not long. They are always asking, "How was your day" and "Do you have any plans for the weekend". They talk to you and are caring and equal to every customer that comes in to Check Into Cash. I come every 2 weeks for payday loans and pay bills.

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    Verified purchase

    Reviewed July 21, 2017

    I would like to make monthly payment some times instead of one lump sum. I hard some times to make that full payment each time. If I could skip a month would help me a lot to get back on to my feet. Otherwise nothing bad to say about Check Into Cash.

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    Staff

    Reviewed July 21, 2017

    The staff is always very friendly and willing to help. Always asking how I am doing with smiles. They always know my name when I walk in and are very efficient to get me back out in a timely manner. Keep up the great work. Awesome Job.

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    Punctuality & Speed

    Reviewed July 21, 2017

    I had to go out of town for work and I was able to get a loan through them quickly. I needed it to travel on for gas and food, and I wouldn't have been able to go to work out of town without their help. I am very grateful.

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    StaffProcess

    Reviewed July 21, 2017

    The employees at Moline Check Into Cash are great. They're so helpful and always nice when I come in. They make the whole process go so smoothly and tackle any issues that get in the way with such a professional attitude. I will continue to come here.

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    PriceProcess

    Reviewed July 21, 2017

    The process is simple and your money arrives the next business day. Just wish the interest rate was better. I have used Check Into Cash several times. It is a life-saver in tight situations. I would recommend the process to someone with an immediate need for cash.

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    Punctuality & SpeedStaff

    Reviewed July 21, 2017

    Excellent and fast service and will go all out to help customers with their needs. Very courteous and willing to listen to customer concerns. I will highly recommend them to friends and family! I recently had an issue, but it was solved quickly and efficiently when I talked with a representative. Thanks.

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    Verified purchase

    Reviewed July 21, 2017

    CIC really helped me out when I needed cash the most. I have finally gotten my bank account up to date and will use them for emergency purposes again when needed. I wish I had of thought of CIC a whole lot sooner than later. Thank you CIC. You're the best.

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    Customer ServicePriceStaff

    Reviewed July 21, 2017

    Very fair and easy to acquire loan. They have been great. This loan came at a very needed crisis, I look forward to using this service once again. The text and email reminders are great, they also call you way before you are due so you can decide whether you need an extension or not. I have not had a problem with Check Into Cash and would highly recommend them to anyone needing cash quick without hassle, sure they have finance charge as with any other but very amicable.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Great company. Will continue to Check Into Cash for more loans. Thank you once again for my payday loans and would like to continue business with you. Customer service is very helpful and pleasant with assurance and quality time for your convenience.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Every person who I have spoken to over the phone is rude. Worst attitudes, don't seem to give a ** about customer service skills. They speak down to you like you are beneath them. Train your employees to speak to your customers like human beings.

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    Response from Check Into Cash

    Michelle - At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-877-577-7977. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.

    Verified purchase

    Reviewed July 21, 2017

    Check Into Cash has provided me excellent service over the years. They have helped me get the needed loans and worked with my budget to repay the loans. I tell people about this company. I think Check Into Cash is the best online loan company on the Internet at this time. Thank you.

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    Reviewed July 21, 2017

    Check Into Cash came through for me and my kids when I needed some cash while waiting on some money to hit my account. They made my interaction easy because I was already embarrassed having to request money. Thank you Check Into Cash. I will always have great things to say about you.

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    Customer ServicePunctuality & Speed

    Reviewed July 21, 2017

    Such an easy and fast way to get money when short on cash! Didn't have to try to squeeze a trip in anywhere and was able to get it done on the spot from my phone! We have used this when a little extra was needed for vacation or an unexpected bill!

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    Staff

    Reviewed July 21, 2017

    Trustworthy, honest, & efficient for all your check cashing needs! Andrea was very friendly and eager to help me. She was courteous and very knowledgeable about all my questions and needs. I highly would recommend using them. Thank you again!

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    Reviewed July 21, 2017

    The only problem I have with this company is that, I received a notice in the mail telling me that I could get an installment loan. When I applied I was told that I could not get the loan. Sort of a letdown but, I have been able to do business with them.

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    Punctuality & Speed

    Reviewed July 21, 2017

    Always be great to work with even when I was late, will tell friends and great experience. Will tell people that for a loan company over the net it's worth looking into, hope to keep using you in the future. Thanks for the chance to borrow money without hassle.

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    Reviewed July 21, 2017

    I think the rates are high but overall CIC was there when I really needed them. It's very convenient for me to receive and pay my loan online. Thanks for your service and allowing me to do business with your company. I appreciate you guys very much for coming through for me.

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    Customer ServiceOnline & AppProcess

    Reviewed July 21, 2017

    I needed cash on hand and I couldn’t get to it, and Check Into Cash was the easiest way to get it done. The lending process was smooth, easy and it was completed in an hour. I did an online application which was approved, and the payment was taken out the next pay period. The only issue I had was changing from Texas to Louisiana, but it was only a five-minute conversation. Overall I’m usually against payday loans, but I would definitely recommend Check Into Cash if somebody was in the same situation as myself.

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    Punctuality & SpeedStaff

    Reviewed July 20, 2017

    The people I talk to about the loan took good care of me, and know what they are talking about, where I understood what they were telling me. Your service is swift and I thank you. I like the way the money gets quickly in the bank.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Honestly they are very helpful and not harassing, and work with you. However, they have recently began doing hard credit inquiries. Considering the exorbitant amount of money they make relative to the amount loaned, this is ridiculous. They are already dealing with people who are vulnerable, and for some reason chose to add a negative mark to borrower credit. The borrower gets a small sum, in exchange for a massive fee and hard inquiry. While this is certainly not wise, it's the only choice many borrowers have. While the customer service really was good, adding a new stipulation to an often-predatory industry seems flat out wrong. I will not be using again so long as they require a hard credit inquiry.

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    StaffProcess

    Reviewed July 20, 2017

    The process online is stress free! It is a lot more convenient than trudging to the store. It is easy to get help online. If you do visit a store the representatives are friendly and helpful. I highly recommend Check Into Cash if you are looking for a quick and easy loan!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2017

    The ladies at this office are very helpful and making the loan process quick and easy. I have been borrowing for about a year and they always provided professional and courteous customer service. They are awesome and the best in town. Thank you so much!

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    Reviewed July 20, 2017

    Thanks for providing with funds to take care of my financial obligations. I will utilize your services in the future. I will make I refer my family and friends and let them know they can get any type of loans through your services. Great pleasure.

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    Verified purchase

    Reviewed July 20, 2017

    I just paid off a loan with this company yesterday (07/19/2017) and I have been a long time customer so I applied for a new loan today (07/20/2017) and they told me my award letter was for 2016. This is the same one I used before and got approved. They turned me down for a loan which I really needed.

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    Response from Check Into Cash

    David - I apologize for any inconvenience this has caused. At Check Into Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If your concern is still not resolved I urge to contact us directly at 1-877-577-7977 so we can assign this complaint to the appropriate parties. Thank you for your feedback and we appreciate your business!

    Verified purchase
    Staff

    Reviewed July 20, 2017

    CIC has always EVERY TIME been courteous, polite and helpful. It's not always easy to relay on Payday Loans company to help make ends meet. But CIC has always treated me with respect and decency. This is why I've been borrowing from them for over 5 years. Thank you.

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    Punctuality & SpeedStaff

    Reviewed July 20, 2017

    My experiences with Check Into Cash have all been positive. Service is fast and representatives are courteous. I would recommend to a friend if they needed cash fast. I would like a personal loan but I took my paperwork into the store but did not qualify. Oh well.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Check into Cash has excellent customer service from the ladies. ;) Will absolutely recommend Check into Cash to family and friends and the homeboys in Windsor California. They have always helped me and I know they will always be there for me for whatever I may need payday advance.

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    Reviewed July 20, 2017

    My experience was so easy! The system walked me through every step! I would recommend Check Into Cash to everyone! I didn't expect things to go so swiftly. Please keep me informed of any and all updates or changes! Thanks!

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    Staff

    Reviewed July 20, 2017

    The 2 women working at the Fenton, MO Check Into Cash in location were super friendly and helpful! Asking for help is never easy, at least they made it enjoyable! Thank you ladies for all your help today! I will recommend it to my friends!

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    Verified purchase

    Reviewed July 20, 2017

    First I want to say thanks to the Check Into Cash family for helping me when times were lean and paying my bills when I short of cash. They have help me pay back the loan when I couldn't the next pay day. By letting me make smaller payments until I could pay back the loan.

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    Customer ServicePunctuality & Speed

    Reviewed July 20, 2017

    Got my loan without any problems but notice 2 payments came out and have called 2 and still no answered or text message why need a answer transfer here and transfer there and still no answer so need a response before I finish paying my bills on time.

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    Verified purchase

    Reviewed July 20, 2017

    Check Into Cash has been very helpful and very fair with me and A loan when I needed emergency funds. I would recommend to anyone that needs a helping hand from time to time. In an emergency, it's nice to have a backup system that works and steps up when you need help the most.

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    Customer Service

    Reviewed July 20, 2017

    Great customer service. I would recommend all of my friends to Check Into Cash. I really appreciate the financial help every time I need it. I'm going to tell everyone I know about your company. Thank You Check into for everything.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    I really enjoy the customer service I receive from the representatives from Check Into Cash. They work with you on all aspects to help you in any way. I would recommend their services to anyone in need. Thank you for having me as a customer with Check Into Cash.

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    PricePunctuality & SpeedStaff

    Reviewed July 20, 2017

    Fast, courteous service. No hidden fees. Great place. Always have the answers. Let you know ahead of time when payment is due. The interest rate is low. Really helps when you need a quick loan. They also keep your info if you need another loan in a hurry. Would not go anywhere else.

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    Staff

    Reviewed July 20, 2017

    Great for last minute needs and emergencies. The repayment is very reasonable. I'd recommend them to friends and family without hesitation. Overall a great experience. I would like to see better offers for larger amounts in the near future. Promo codes or cheaper rates would be a plus for returning customers also.

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    Punctuality & Speed

    Reviewed July 20, 2017

    They make the experience quick and easy to apply online, especially for returning customers. I also had an emergency come up and they allowed me to pay back my loan in 3 payments instead of one so that I could still pay my other bills and rent on time.

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    Punctuality & SpeedStaff

    Reviewed July 20, 2017

    Jose at the North Ave location has always been very courteous, kind and pleasant. Got to admit when first meeting him I thought we got off to a rocky start, it's because I was so comfortable with the previous staff. I understand now, he was just enforcing the guidelines, and qualifications. I'm usually in and out quickly, with accuracy. I sincerely is a real stand up, professional guy, and is definitely an asset to the establishment.

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    Staff

    Reviewed July 20, 2017

    My experience here was amazing, everyone is so friendly and I will definitely be back. Michael the assistant manager was very good, he informed me of new procedures and gave me a card for any issues that I might have. I would recommend this store to everyone needing help.

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    Customer Service

    Reviewed July 20, 2017

    When I got my title loan I was told I could either come into the store or call to make a payment. Well I called and one week prior to my loan being due to pay on my account. I was then told "You can't pay by phone you would have to come in." How inconvenient. I felt like they say whatever to get you to get services with them then when you try to do what was told to you it’s a different story. I wouldn't do business with Check Into Cash again.

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    Punctuality & SpeedProcess

    Reviewed July 20, 2017

    Payday loan helped us get through a difficult time when my husband was unexpectedly injured. Grateful for the ease of process. I like the reminder texts for payback as well as them taking out on our actual payday. Some companies linger and take it almost 5 days later.

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    Reviewed July 20, 2017

    All I can say is, that you provided what you promised when I needed it most. I got caught up in some pretty hard times relating to my family and had nowhere else to turn. But then I found you and things turned around. Thank you very much.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed July 20, 2017

    Fast and courteous service. Willing to work with me when problems arise. Customer service is good. Collection agent are helpful. Money is my banking account the next day. Easy online application. No credit check and once you pay the loan off - renewal is fast.

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    Verified purchase

    Reviewed July 20, 2017

    Check Into Cash helped me with my financial difficulties. I plan to be a customer for as long as they will accept my time of need. The loan process was easy and hassle-free. Hopefully I will be able to apply for an installment loan.

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    Customer ServicePunctuality & Speed

    Reviewed July 20, 2017

    Easy to fill out and to understand the application, quick response for approval and deposit showed up quickly. It was nice to get the friendly reminders and offers to answer any questions. Will definitely go thru Check Into Cash if I ever need a quick small loan again.

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    Staff

    Reviewed July 20, 2017

    Anytime our paychecks land to either side of our payments and we need some quick cash to make it through, Check Into Cash is there to help us out! With their quick, easy processing I can finish the application on a break at work and have the cash I need the next day in my account! Awesome service!

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    Punctuality & Speed

    Reviewed July 20, 2017

    My emergency situation was handled quickly and with respect. I'll continue to be a loyal customer. It's quite easy to honor your commitment and obligation with Check Into Cash. They even made it simple to change payment date. Thank You!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2017

    Normally fast and friendly response when someone calls. Today no one has reached out requesting any information. Customer service was excellent when I needed an extension for my payback. I was extremely grateful for the ability to repay in payments.

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    Customer Service

    Reviewed July 20, 2017

    I am very disappointed in this company! I have had several loans with them. I had one in I believe June, they said since I hadn't had one in a while and I needed to call to verify my information. I called, verified my info and got my loan. I paid that loan off and applied for another, once again they said I needed to call to verify my information! That's ridiculous!!! I have never dealt with a company that requires you to call every single month that you take a loan out! I will not use this company again. Also their loans are only for 10 days where most companies are 2-4 weeks.

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    Response from Check Into Cash

    Faith - Thank you so much for your feedback! We train our employees to be upfront and transparent about every aspect of the loan process. If you feel you did not receive this level of customer service, please contact us at 1-877-577-7977 and formally file your complaint. This way we can forward it to the appropriate parties and provide further training to our employees.

    Verified purchase
    PriceStaff

    Reviewed July 20, 2017

    My experience with this company was great. They were helpful and I don't feel like they over charge you for the loans they give. I sent the paperwork they asked for and received my money into my account the next day. They gave me the help when I really needed it.

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    Staff

    Reviewed July 20, 2017

    Good service. When I need a little cash before payday. I've always trusted Check-Into-Cash to help me. I've never had any problems with getting my payday advance deposit into my bank in a reasonable time. I will call again if the need arises. Thank you Check-Into-Cash!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2017

    Trying to speak to an actual person is almost impossible. Wait times are in excess of 45 minutes if they even pick up at all. They hang up after the first ring if you ask them to call you back. They don't respond to emails either. Very frustrated with this organization.

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    Check Into Cash
    Response from Check Into Cash

    Amber - At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-877-577-7977. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.

    Verified purchase

    Reviewed July 20, 2017

    When I really need extra money, this is the best way to get it without messing with banks for a small loan. I would recommend this to friends any day. This is a life saver for anyone that needs cash fast.

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    Reviewed July 20, 2017

    I have not been able to sign in to my account for 2 months now. I was told that there could possibly be an outstanding balance from 12-13 years ago. I have not received anything in the past 12-13 years that says I owe any money. I would think after this long it would have been collected by a collection company.

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    Staff

    Reviewed July 20, 2017

    Went to the East Ave Center you have in Chico and was helped by a girl. Believe her name was Andrea - she was very pleasant to deal with and answered all my questions! Thank you for having such a wonderful employee who genuinely cares about your needs! Thank you so much Andrea. You rock!!!

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    Staff

    Reviewed July 20, 2017

    I enjoy working with Check Into Cash. They take care of my needs. I like to thank for being so good to me. I would like to continue working with Check Into Cash, so thank you again. I will let my family and friends know this is a good company to work with.

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    Price

    Reviewed July 20, 2017

    I was happy with the ability to secure a payday loan in a matter of minutes. The interest rate is excessive but that is the price you pay for needing quick cash. Overall I am happy with my experience. It would be nice to possibly receive a deduction for paying ahead of time.

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    Punctuality & SpeedStaff

    Reviewed July 20, 2017

    Very friendly, fast and convenient. Low-interest rates and an overall great experience. Hassle free with the ability to apply online and have cash in your account the next business day. Very happy with the services I received (Payday loan) and will continue to use the services when needed. I would definitely recommend your services to family/friends.

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    PriceStaff

    Reviewed July 20, 2017

    They really help me when I needed it. They also help me on my last payment due date. Thanks to everybody that help me. I will be coming back to get another loan, interest rate are very reasonable. I will recommend this loan company to my family and friends if anybody needs a quick loan without any Hassle.

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    Reviewed July 20, 2017

    I needed some help to cover some unexpected expenses. I was able to get the needed loan even with my bad credit and I like being able to adjust payment to pay down via website. Makes it easier to pay off loan.

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    Customer Service

    Reviewed July 20, 2017

    I absolutely love using Check Into Cash. It's easy to use and always there when you're in a pinch. The cash is in your account next day. Thanks guys for all that you do, especially with excellent Customer Service. I definitely give your service... two thumbs up.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2017

    Great customer service. Each time I walked in the store they always greeted me. Always happy faces. Very courteous to all of the customers. Mae is very sweet. She always help me with a great awesome attitude like again she is wonderful customer service. Susan is also wonderful. I been here very long time and each time she helped me always. Gave me a good customer service.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Best customer service. Explained everything in detail. Recommend to anyone. Customer satisfaction guaranteed. Tonia was amazing at the Rolla, MO location. Friendly atmosphere. Clean and very well lit. Parking is easily accessible from Bishop Ave. Have a great day, thank you.

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    Reviewed July 20, 2017

    The ladies at this venue were very warming. While I was waiting they struck small talk, I was very satisfied with my visit. Because of this visit I am contemplating on making Check Into Cash my primary check cashing store. Very polite ladies - Susan and Mae.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Check into cash has terrific customer service. The staff there are always friendly and helpful. They have bent over backwards to get me what I needed In a timely manner. I would recommend this company to all my friends and family.

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    Verified purchase

    Reviewed July 20, 2017

    I got a Payday loan from Check Into Cash and the lending process was very easy. I did it online and it took a couple of days until I got the deposit. I applied on a Friday and it went through on Monday. Check Into Cash relieved some stress and its convenience helped me out. I would tell others to go ahead with Check Into Cash. They're fine and legit. Overall, it’s been a good experience.

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    Staff

    Reviewed July 19, 2017

    The staff that works at this Lake location are extremely professional hardworking and you can tell that they're dedicated to serving our customers and doing the best that they can to help you in any given situation. They know which needs to help you. They know what to provide to you and they're always greeting you with a smile. It's warm and friendly atmosphere and I recommend that anyone and everyone that we should need this service should come.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Staff is really friendly and have really good customer service. I'm very happy with the service they provide every time I visit the store. Staff explained to me very well what I was going to sign and gave me all the information I need to know. I will recommend other people to visit this store.

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    Staff

    Reviewed July 19, 2017

    Helena and Miesha are both amazing and they work with you not against you. They are always very professional and friendly. They are both very helpful. The office is always clean and smells clean. They should get a raise because I've visited the competitors and never have I received the great service there like I do here.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed July 19, 2017

    Great customer service, very understanding staff. Will tell family & friends to come here. Thanks again. Great time while the process. Again thanks again. Was in a bind. Helped us out big time. Very happy & satisfied with the help they gave me.

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    Punctuality & SpeedStaffProcess

    Reviewed July 19, 2017

    Great store and employees. The whole process was quick and friendly. I've had two people help me in the past and they have always been personable and professional. Liz helped me just two days ago. I highly recommend this store. I found the process much easier than other payday advance stores. So glad there is this service for cash emergencies. Thank you Check Into Cash!

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    Punctuality & SpeedStaff

    Reviewed July 19, 2017

    Sandra is a great employee. Always kind and courteous and you do need more people working there. Wait time is too long with only employee working. Those girls are very hard working and less paper things should be paperless but other than that I enjoy your services. Thank you.

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    Staff

    Reviewed July 19, 2017

    This is regarding the Manager of the 551 Dundee Ave. Dundee, IL 60118 location. Her name is **. I would like to give high praises for her professionalism and kindness... She was very detailed in her explanation of the terms of my loan and I very much appreciated her thoroughness. She is truly an asset to your company and I hope she is recognized for it.

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    Punctuality & SpeedStaff

    Reviewed July 19, 2017

    Helpful, accurate and friendly. Great service, very fast. The workers are very helpful and really nice. It's always cool in there when the weather is hot outside. They have good snacks there on Friday and Saturday so that helps when the lines are long lol. Thank you.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    My experience here has been fabulous. They're experienced and customer service is excellent and I enjoy doing business with the ladies here at Check Into Cash. Every time I am in need of a little extra cash on short notice this is the first place that I come in to do business with. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 19, 2017

    Samira is always helpful, very nice and quick. I would definitely tell all my friends to come see her. I have been coming here for quite awhile and her service is amazing. She always has a smile on her face and she is always upbeat and outstanding customer service. I asked her a lot of questions and she has all the patients and is very polite. She is very helpful. I would highly recommend Samira to anyone.

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    Staff

    Reviewed July 19, 2017

    Nicole was amazing!! Loved her. Glad she subbed for Art here. He needs a day off! Very friendly, very helpful and happy. This store is very conveniently located and easy to get to. Not a fan of having to show ID but I totally get the procedure just a little time consuming.

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    Staff

    Reviewed July 19, 2017

    I love doing business with your company, for the main reason the ladies that work in your Windsor office. They have always made me feel welcome with their level of professional attitude. They are always available to help with any questions and concerns. I always recommend the Windsor office for Check into Cash. For the simple reason these ladies know their job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 19, 2017

    Lani has great customer service. This is my favorite office even though it is busy. Everyone is nice. The manager Alex is great. They are fast. They always solve every problem and considerate. They are great.

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    Punctuality & SpeedProcess

    Reviewed July 19, 2017

    ** and ** both were amazing at helping take care of me. They were quick, efficient, made sure I was well taken care of, and very enthusiastic throughout the entire process. I would highly recommend the location at 3158 Singing Hills Blvd., in Sioux City, Iowa!

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    Check Into Cash Company Information

    Social media:
    Company Name:
    Check Into Cash
    Company Type:
    Private
    Year Founded:
    1993
    Address:
    201 Keith Street SW, Suite 80
    City:
    Cleveland
    State/Province:
    TN
    Postal Code:
    37311
    Country:
    United States
    Website:
    checkintocash.com

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