
Check Into Cash Reviews
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About Check Into Cash
Check Into Cash is a direct lender that has been in business since 1993. It offers four loan types, including online payday loans, in-store title loans and in-store cash advances. Check Into Cash also offers additional financial services. The company has over 300 locations spread across 15 states and accepts in-person and online loan applications.
Visit checkintocash.com- Multiple loan options
- Over 300 store locations
- Application process not on website
Check Into Cash Reviews
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Reviewed Sept. 11, 2017
Always kind to me on the phone. They are patient with me. I never really have any problems with the customer service. No one likes to take a loan out. But when one does. Your team is always kind in the person's current situation.
Reviewed Sept. 10, 2017
I receive awesome service every month when I get a loan. I would rather pay the loan fees instead of bank fees when I need extra cash before payday. The emails I receive are always discreet and I'm not bothered by annoying phone calls. I am very happy.
Reviewed Sept. 10, 2017
We do business with them online. It's easy. Never had a problem and the rates are reasonable. Yes we would recommend to friends for short term loans and the deposits are the next day unless on the weekend then it is on Monday. Thanks Check Into Cash.
Reviewed Sept. 10, 2017
Always there when I need them. Easy to request a cash loan, friendly service. I've tried other loan places and by far Check Into Cash is the best. Automatic pay back through my personal banking account so never worry or hassle with mailing check.
Reviewed Sept. 9, 2017
I do thank you guys for helping me when I need extra cash. I do wish you guys make it more easier when paying it back. Sometimes it does make it hard paying it back in full amount but I do thank you guys I still have a loan out.
Reviewed Sept. 9, 2017
Micheal is awesome. Great personality. Wonderful to deal with. I normally deal with the Hamilton location. And truly not a good experience. Would refer as many people as I can. Thanks again for the great service. I will definitely continue here.
Reviewed Sept. 9, 2017
Upon first walking through the door I was immediately greeted with a warm and friendly welcoming into Check Into Cash. Not one of those forced script-readings where you can tell the person there has absolutely no sincerity, as if they are constantly questioning whether or not they need to keep their job. All of the associates were genuinely happy and made me feel I was that reason. I was promptly seen and taken care of with ease. (Saying that Tracy fully knows and understands the system would be an understatement.) With each customer walking in, you could feel the atmosphere, that I walked into, had not gone anywhere.
The entire staff was so kind, courteous, respectful and knowledgeable enough to handle whatever question was thrown their way, with ease. If I could give more than 5 stars, I would, because everyone there went above and beyond their job descriptions to take care of every person that walked through those doors. I am very happy to have came to that store and will highly recommend everyone I know to such a friendly and professional business. It was the highlight of my day!
Reviewed Sept. 9, 2017
This service is much better than most quick online loans. It's a small amount and gets all paid back at the next paycheck. I liked that I could take another loan right away when I needed to. The cost was cheaper than an overdraft fee and customer service reps were great.
Reviewed Sept. 9, 2017
Check Into Cash has been a helpful, temporary resources during a season of financial uncertainty after divorce. Check Into Cash is diligent about making sure documentation is accurate and consumers can meet the financial obligation of borrowing. The service Check Into Cash provides is a resources and is not meant to be a permanent way of life. I'm grateful for the service that Check Into Cash provides when I don't want the embarrassment of asking family or friends.
Reviewed Sept. 9, 2017
My experience with Check Into Cash has been a good one. They were there to help when no one else would! They are there to respond quickly to my inquiries and are always clear with their responses. For that, I will forever be grateful.
Reviewed Sept. 8, 2017
Wonderful and right on time. Very fast. I would tell everyone I know about Check Into Cash if they need a loan. I not spoke with a agent yet but I know that the staff are wonderful and helpful from I hear.
Reviewed Sept. 8, 2017
It is cool but they need to understand that with life, things happen where last minute extensions are necessary and not penalized its customers for it. I contacted someone says before my payment was set to come out to advise them that I would not have the funds available and they could not help me. In addition they harassed me constantly until I finally paid it off. It's a good service if nothing stands in the way of paying the loan back on time. Otherwise you will be pesterized. Other than that there is no issue.

Brandi - At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-877-577-7977. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.
Reviewed Sept. 8, 2017
The customer service is awesome. What could be improved is that wait time to be approved for the loan. I sent in my paperwork right after applying in the early afternoon and it wasn't until the next morning was I approved.

Tonisha - Thank you for sharing your feedback! We would like to apologize for the troubles and frustration that you experienced lately. Your feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. For any questions or further assistance, please feel free to call us directly at 1-877-577-7977 and one of our customer service representatives will be happy to assist you.
Reviewed Sept. 8, 2017
Apply with Check into Cash. They also have excellent customer service support. I love them because they help you better than a friend. With an easy payment plan. Direct deposit into your account the next day. And if you need an extension on your payment date, just contact Check Into Cash customer service. They will arrange a date you'll be very happy with.
Reviewed Sept. 8, 2017
Best online payday advance out there. Your website is an easy experience, it's so much better and easier to do online. I did it at a store before which was miles away and had to stand on a long line and it took forever. Direct deposit is the best!
Reviewed Sept. 8, 2017
The loan process with Check Into Cash has been trouble-free and uncomplicated. They responded quickly, and the funds were in my checking account when promised. I feel safe in giving them my personal information because I trust that it will be secure. Thank you Check Into Cash!
Reviewed Sept. 8, 2017
Easy, reliable and get cash fast. Went online, took about 5 minutes, was approved and money in the bank the next day. Payment options for repayments were fast and easy with several email reminders when payment was coming. Do that way it didn't catch you by surprise.
Reviewed Sept. 8, 2017
Have used Check Into Cash randomly for over 2 years only for payday loans. This last time that I applied for a payday loan CIC placed a credit check on my credit report that's there to stay for approximately 2 years which caused my credit score to go down. They had never done this in the past, and I've always paid my payday loans back on time. Will never use them again.

Lydia - Thank you for sharing your feedback. At Check Into Cash, we take your feedback and concerns seriously and make an effort to address them. If you would like to discuss your concerns personally please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.
Reviewed Sept. 8, 2017
Overall I've been satisfied with the customer service I've received. There have been a few instances I didn't understand the reasoning to, but for the majority, I've been pleased. So probably 90% of the CSRs I've spoke to have been very friendly and helpful.
Reviewed Sept. 8, 2017
Your fees are extremely high, one would have to be desperate to use your payday loan services. The more you delay, the more you pay in interest fees. Most of the money goes to your lenders, These loans are desperation loans. They are helpful and quick, but very dangerous, a financial downer. I will tell anyone to save your money and do without before you get hooked on these types of loans. At the end of the day they are legitimate "usury loan".
Some states have laws against them. New York for instance. I pray that I never have to use one again. Locally they are not as bad due to regulations. You asked for my opinion and I gave you facts, along with my opinion. Try to shy away from greedy lenders. It's the man that has the gold that make the rules. However, at the end of the day the "Divine law of Reciprocity" will have its way.

Thank you for sharing your concerns Jamesetta. The experience outlined is not reflective of the core mission, vision and values of Check Into Cash. Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. Please feel free to call us at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com and one of our customer service representatives will be happy to assist you.
Reviewed Sept. 8, 2017
People are always friendly. Very respectful and courteous. Not made to feel bad because am in there for a loan. I have lived in several different states and used Check Into Cash and have always felt welcomed. I have had payday loans, flex loans and a title loan.
Reviewed Sept. 8, 2017
You have been a blessing helping me through some tough times. Thanks so much for lending a helping hand. I would highly recommend your service to anyone that was in need of a short term loan. I am so glad you are able to be flexible in special situations.
Reviewed Sept. 8, 2017
Very satisfied. Always gave me the loan on time. I wish they would let me borrow more but I appreciate what they do let me borrow. I also would like to know why do I need check stubs to borrow from inside of the Check Into Cash store location. I have a bank account but no check stubs.
Reviewed Sept. 8, 2017
I like the fact that after paying back the loan, you can take out another one that same day. It's really easy after the first loan because they have most of your information already and if you have any questions, just call. Customer service is great.
Reviewed Sept. 8, 2017
Customer service rep was polite. They work with me to extend my payment. They were not rude. They did not threaten me regarding my payments not being available. I would like to continue business with this company for future. Thank you for your hospitality.
Reviewed Sept. 8, 2017
Accessible application through my smartphone. Also you can change the pay back date. Only drawback is that the percentage rate is a little high. Overall Check Into Cash is a good Loan company that doesn't give a hard time to consumers to apply.

Luzelenia - Thank you for sharing your feedback! If you have any other concerns, feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com. Thanks, and we appreciate your business!
Reviewed Sept. 8, 2017
I can say they have been there when I needed their service. The deposits are quite timely. I have used their services for a few years. It would be nice if they gave repeat customers a better interest rate. That would be a great way to say thank you. I am grateful their services were more affordable. Wish the interest was a bit lower. It is pretty high.
Reviewed Sept. 7, 2017
I really appreciate Check into Cash being there for my family when it seemed no one else would! They're designed to help in emergencies and are quick at depositing funds the very next day. Even their customer service reps are awesome! Thank you!
Reviewed Sept. 7, 2017
Everything was easy to understand. Everyone was very helpful and nice. Hope to stay a client. When I needed the help they were there. I would let my family know that they can get the best help from this company. Keep it the same you will have lots of business!!!
Reviewed Sept. 7, 2017
Service is good. I also use another company that gave me one month to pay back the payday loan instead of two weeks even though I have a biweekly pay cycle. That was handy as I have had a few emergencies I was unprepared for. I have always paid back my payday loans on time. So nothing bad. My experience has just been ok. Nothing stands out.

Renee - Thank you for sharing your feedback! If you have any other concerns, feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com. Thanks, and we appreciate your business!
Reviewed Sept. 7, 2017
I've had pleasant experiences as far as customer service is concerned. Also, having my direct deposits in place on time has been very beneficial. Thanks! I have not had to deal with negative attitudes which I can also count as a plus. I would recommend Check Into Cash to my friends and family as well.
Reviewed Sept. 7, 2017
Always on time and quick process. Easy to reach customer service as well. Completely satisfied and low rates compare to other payday loans. Customer service is very nice and explain different options. They always find options to satisfy their customers.
Reviewed Sept. 7, 2017
I am happy to be able to use this service. My downside is if I can't make my payment time, I can ask for an extension. But, the money that is paid for the extension does not apply to the loan. Even if it goes toward the interest, it is only $2.00. I don't understand, but the workers are very nice when I call being confused.
Reviewed Sept. 7, 2017
People are friendly to work with, very helpful, communication is a plus. Always give me alerts and timely reminders to pay or refinance. Check Into Cash provided me with the funds to help cover my bills and other items like groceries and shoes for my family.
Reviewed Sept. 7, 2017
Anytime I am in need of a quick money, Check Into Cash has always been there for me. They are quick, the money is usually in my bank acct the next day. The interest is a little high. Thank You Check Into Cash!
Reviewed Sept. 7, 2017
My experience with Check Into Cash has been exceptionally great. Fast and reliable service, and response time is amazing as well. I was able to get my money the next day after approval of the loan. Would recommend to a friend or another person.
Reviewed Sept. 7, 2017
I have been using "Check into Cash", for over a year now and it's the best ever. Amazing!!! Every part of their service is great. Cash I can always count on when in need. Would recommend to any of my friends.
Reviewed Sept. 7, 2017
What I recall is the ease of applying and the speed of the response. The fee is fair and again, the ease of the whole process. I was able to work myself out of a jam to help my business as I had to deal with a loss of $1000.00 from a customer's bad check. Check Into Cash helped me gradually recover from that with no pain.
Reviewed Sept. 7, 2017
Excellent customer service and great at getting funds to you when you need it. I am totally satisfied with their service!!!! I am on Social Security and there are times when I need a little help. Check into Cash is always there for me. Thank you Check into Cash!!!!
Reviewed Sept. 7, 2017
I love Check Into Cash. They made it very easy to get a loan and they worked with me on the how much I can pay back each payday. I have actually got about 3 loans from them. I will continue to deal with CIC whenever I need cash and will definitely recommend them to a friend/family.
Reviewed Sept. 7, 2017
My money was in my account the next business day for my emergency! The application was easy and I did it all online. They even have Real Customer Service reps available to speak with you. I recommend Check into Cash to anyone.
Reviewed Sept. 7, 2017
I have no issues with Check Into Cash. Always friendly and have great attitudes with customers. Very easy to work with and will recommend to anybody in need of quick cash. One thing I would like to add, offer different kinds of loans like your competitors do.
Reviewed Sept. 7, 2017
I borrowed a loan through you guys 2 times and the 3rd time when I went to re-borrow the loan, I was informed that you would no longer grant me a loan because of my occupation. This was also after you had taken a $480 payment out of my account. No explanation as to why... "We just don't anymore" is what the girl on the phone told me.

Thank you for sharing your feedback Kevin. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you. In the interim, please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com. Our Customer Service Representative will forward your complaint to the appropriate parties.
Reviewed Sept. 7, 2017
Received efficient service. Fast & reliable. Excellent customer service when full repayment was not possible. Non frustrating and understanding staff. Effectively assisted with repayment options. Adequately explained requirements and services. Thank you.
Reviewed Sept. 7, 2017
She was very resourceful in establishing the loan after it had expired. She acknowledged my patience in the wait period and thanked me. She was very sweet and I had every confidence she was meeting my needs.
Reviewed Sept. 7, 2017
Check Into Cash was very helpful and professional. Their fees were reasonable and website was user friendly. I would highly recommend to anyone in need of cash in between paydays, which according to recent polls is 78% of the country.
Reviewed Sept. 7, 2017
Always had great experience as customer and staff/website very efficient and easy to work with. Would highly recommend to anyone who is looking for fast turnaround loan and easy payment schedule. Staff was very courteous and easy to contact. Never any problems or issues.
Reviewed Sept. 7, 2017
The customer service is great, know their job, very professional and they deposit the money by the time they say. The only thing wish could be possible is the waiting time that is not deposit same day and the 24 hrs period time if I need it after pay my loan.
Reviewed Sept. 7, 2017
The few times that I have had to contact customer service I have been treated with respect and kindness. They were very helpful and understanding with the situation I was calling about. Thank you for the professionalism you extended to me when I called the customer service department.
Reviewed Sept. 7, 2017
Thank you for helping me out of tough times. Where it is true that payday loans can be a trap but like line of credit we need to chose wisely. Check Into Cash has helped me out of some stressful situations and it is my responsibility to learn to better manage my finances.
Reviewed Sept. 7, 2017
I had a great experience with Check Into Cash. Good customer service. Thank you, they were there for me when I needed extra cash. Again thank you so much and they give you the option to use their service again if needed, they were very helpful each time I needed a loan.
Reviewed Sept. 7, 2017
I am totally satisfied with Check Into Cash when I need a short loan. Their loan to me are very affordable and convenient to me when I need a short loan with no hassles. I greatly appreciate them. I definitely would recommend this company to my friends and family because of their excellent service. Thank you so much.
Reviewed Sept. 7, 2017
Quick easy to work with and friendly. I appreciate the help we received without judging us. Answered all our questions and reasonably priced. We used them twice and the money was available when we were told it was. We appreciate them and will use them again if needed.
Reviewed Sept. 7, 2017
Customer service is always so friendly. It's a great no haggle process. I like that I can make a request online. Fast, efficient service. Web requests are easy to enter. I appreciate the kindness of the staff if I do have questions.
Reviewed Sept. 7, 2017
I have been using Check Into Cash for a few years whenever I am in a bind. They have also been nice and willing to work with me no matter what. I am very grateful to have a place like this when money gets tight.
Reviewed Sept. 7, 2017
Got a payday loan. Money went back into my account. They gave me the option to refinance. So I did. When it was time for the next payment to come out, it didn't give me an option to refinance so I called them. They fed me some ** how they don't give refinancing in Alabama. I told her that was wrong because I ** already refinanced it. She just went on and on about it. Two weeks later, y'all took ANOTHER $117.50 out of my account and I HADNT EVEN GOTTEN A LOAN FROM Y'ALL BECAUSE YOU TOLD ME YOU WOULDNT REFINANCE ME and when I called you said, "There's nothing we can do."

Thank you for sharing your concerns Elizabeth. The experience outlined is not reflective of the core mission, vision and values of Check Into Cash. Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. Please feel free to call us at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com and one of our customer service representatives will be happy to assist you.
Reviewed Sept. 7, 2017
I have had no issues getting small payday loans. Works out great for me when I'm short of cash! I will use this company for any more needs that I have when it comes to money loans. Thanks!!!! I'll be a returning customer.
Reviewed Sept. 7, 2017
Thank you for the help you provide when in need for cash. The customer service is fast and friendly and the process of getting the cash is simple and always quick to be in my bank account within 1-2 days after applying. Thank you again for providing this service to those who need it.
Reviewed Sept. 7, 2017
Check Into Cash for me, has been that peace of mind. For the times that unexpected expense pops up or the need for extra cash for a trip Check Into Cash has been quick and easy to use, even for the times that are last minute, with funds available next day.
Reviewed Sept. 7, 2017
From the first time I applied everyone was helpful. I wouldn't go anywhere else. We need more hardworking people in customer service. Wonderful service. Great customer service skills. It was a pleasure talking to the young lady and I would recommend your service to everyone.
Reviewed Sept. 7, 2017
The service is speedy and the staff is always helpful! I have been using the online service for a while and have always been satisfied with the services provided. There is rarely a long hold if I have to call in and the personnel are always friendly.

Lori - Sincerest thanks for your valued business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.
Reviewed Sept. 7, 2017
I've been a customer for years. I've never had any issues that couldn't be resolved immediately. They are fast, friendly and have even helped me with repayment options when times got tough. I would recommend Check Into Cash to anyone that needs help making ends meet or just needs some extra cash.
Reviewed Sept. 7, 2017
I really like this company. They seem fair and honest. Their rates are affordable and the customer service is always friendly and will answer any questions that I may have. I recommend this company to anyone. Never have any problem with them.
Reviewed Sept. 7, 2017
Great people to deal with. Ease of service over the phone when you have any questions regarding loan status or extensions on loan when unexpected problems arise. I would recommend them to anyone and I will continue to use them as long as I need to. Thank you for your great service.
Reviewed Sept. 7, 2017
I have used CIC for over 2 years now. Overall it's been a good experience and I'm thankful for their help. They are slow sometimes about receiving and reviewing documents and there have been a couple occasions when CSRs make their own rules but I would still recommend CIC.
Reviewed Sept. 7, 2017
Very fast and easy to get the funds needed when unexpected situations arise. Money was deposited the next day in my account. Customer service was very helpful and nice. They also send text and call reminders to let you know about repayment. I would definitely recommend to anyone that needs fast cash.
Reviewed Sept. 7, 2017
Whenever I need a loan they always came through for me. I never have to worry about getting a loan and I would highly recommend it to family and friends. I would rank them number one, all day every day. When in need you can count on Check Into Cash for your needs.
Reviewed Sept. 7, 2017
I have had a great relationship with Check Into Cash. I would recommend to friends, which I already have. They are a good source when in need. The associates that I deal with on the phone are kind and courteous, they have great communication skills.
Reviewed Sept. 7, 2017
I have never had any problems getting funds when I need them. The website runs pretty smooth, and emails are responded to in a timely manner. I would recommend them to anyone needing cash. I will say not having to show proof of address every time I get a loan now is awesome.
Reviewed Sept. 7, 2017
Have been VERY satisfied with every aspect of my experience with Check into Cash. Fast service and excellent customer service. Money was in my account within 24 hours and easy payment terms. Was nice to have the refinance option just in case you needed it.
Reviewed Sept. 7, 2017
Check Into Cash has been a lifesaver in time of need. No questions asked, money in my account next day. Thanks for your assistance. It's nice to know if needed your will help. I'm sure I will be using you in the future for emergency money. Being retired it's a great way to make ends meet.
Reviewed Sept. 7, 2017
Check Into Cash came in really handy in my time of need. Being able to process the entire loan online was very convenient because I work 12-hour shifts so most businesses close before I am off of work. I applied for the loan on Monday and by Wednesday I had the money in my account. On top of that, the App that I downloaded from the Google Play Store is really helpful and easy to use. Overall I feel that Check Into Cash provides excellent service and would recommend them to anyone that needs some extra cash in a hurry. Thanks again Check Into Cash.
Reviewed Sept. 7, 2017
Check Into Cash is definitely a quick and easy way to get the money you need. I would definitely recommend to a friend. They helped me when I needed a little extra cash to pay bills, and I will keep on using them.
Reviewed Sept. 7, 2017
Everything about CIC is simple and easy. They are very friendly and consistently there to help with any problems and/or questions you may have. If the wait time on the phone is too long, they will call you back while holding your spot in line. Would recommend.
Reviewed Sept. 7, 2017
Check Into Cash have great staff and fast loan and payback process. I prefer Check Into Cash if you new to loans and doesn't want high-interest rates. 5-star rate for me!!! No problems with payback, no problems with interest rate, no problem with the company...
Reviewed Sept. 7, 2017
The ease of access to apply and received funds have been helpful. My finances have been impacted due to some major changes in my personal life and it's embarrassing to need to borrow money, so not having to actually go in to a location and do much engaging with an actual person made me feel very comfortable.

We fully recognize that your support and the continued trust that you place in us is the foundation of our success.
Thank you for choosing Check Into Cash and we look forward to your business for many years to come.
Reviewed Sept. 7, 2017
I got a payday loan from Check Into Cash. The process took a while with the first one, but the last time I used it, it was real quick. It was repetitive so I was, "Agree, agree, agree move. How much money you want?" "Oh, I want like 500 right now." And boom they sent it the next day. It was so quick that I forgot that I did it, so I had to ask my wife why I got $500 on my account. I did the process online and the site was user-friendly. It was a great experience overall. They were friendly and if I need something I know that I can rely on them. The only problem I got with Check Into Cash is that sometimes I wish they'll raise the amount you can get but other than that I can't complain at all. As long as you pay on-time it would be good.
Reviewed Sept. 4, 2017
I got a payday loan from Check Into Cash and the lending process was painless and fast. I filled in the blanks online and the process took 20 minutes. They also called and verified some info. They're very nice people and working with them made it easy to get the loan when I needed it. If someone needs a loan, they should go ahead, look into Check Into Cash and use it.
Reviewed Sept. 1, 2017
I have been using Check Into Cash for a few years now because of the easy access and it helps me out when I needed it. The process to obtain a payday loan was easy since you just have to provide your pay stub, proof of employment and your address and it takes a day or two to have it all completed. My experience with this company has been pretty pleasant. If it becomes a situation where a friend needed help, I would tell him to use Check Into Cash.
Reviewed Aug. 28, 2017
Check into Cash has been a lifesaver for my family and I on several occasions and every occasion has been easy and pleasant and judgment free! From payment plan options, to excellent customer service, this company strives to have a top-notch member experience. If I need flexibility on my loan repayment, they give me the options I need without hesitation or fuss. Their customer service representatives are always so polite, thorough and efficient. For anyone who is need of a payday loan, the online team for Check Into Cash is amazing and I would highly recommend you give your business to this company. I've NEVER had one bad experience and will continue to utilize Check Into Cash whenever the need arises. They have a customer for life. Thanks CIC team!!
Reviewed Aug. 25, 2017
I have been a customer for over three years. Recently to help a child out I got a payday loan for $150.00 and two days later I find out that I had a "Hard" credit check on my credit report. I called the main office in Tennessee and was told "sorry but buyer beware", or in plain language "tough luck." Why did it have to be a hard check? Do they not care they could be hurting a person's credit score? I will never be using their services again.

Hi James, At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.
Reviewed Aug. 24, 2017
It’s more convenient with Check Into Cash going online and it helps me when I need extra cash. I needed to obtain a payday loan and the process was not difficult. It took me about three minutes to finish it and the funds were directly deposited to my checking account the next business day before 4:00 o’clock. When I have to update my information, they’ll give me a call and everything goes smooth. They are also friendly and professional.
Reviewed Aug. 23, 2017
With Check Into Cash, the amount that I had to pay back for a payday loan wasn’t as high as the other ones. The overall lending process with them was also an easy one. Everything was either through email or through the phone, so it was quick. They also had good customer service and were very professional. They called and told me everything I needed, how it would work, and everything I would have to pay back and when. The next day, the money was deposited. Check Into Cash helped me because I needed the money. It was a great experience. They are good if one needs a payday loan quickly.
Reviewed Aug. 22, 2017
Excellent service. Amanda ** was amazing and Michael ** was awesome as well. Very pleased. It's hard to find good customer service. Even calling it to make a debt payment was awesome. Guy I spoke with was funny. Enjoyed the experience.
Reviewed Aug. 22, 2017
The lending process at Check Into Cash was really easy and fast. Also the rep was polite and professional. I filled out the form and then they called me to verify my banking information and sent the money the next day. Working with Check Into Cash was able to let me pay a bill I hadn't realized was due before payday. It's an expensive option to take but it's definitely handy when needed.
Reviewed Aug. 21, 2017
I've always had good process with Check Into Cash. I had a couple of payday loans with them and the process was easy. It took about five minutes to complete. And everybody's helpful. The last time I was on a trip and Check into Cash helped me replenish and take care what I need to take care of. They get your money fast and the interest is not as bad as some others. They’re fast, efficient and friendly. Everything was great.
Reviewed Aug. 20, 2017
Check Into Cash has been there to help whenever I needed money so it's something useful. They are fast and efficient. The lending process took until the next business day and it was easy especially since I've already done it before. I would tell my friends to go in and check them out and if there's a referral I would talk to them so we can both benefit from it.
Reviewed Aug. 19, 2017
Check Into Cash had a local office which was a block from me. I filled out the information thing and went through it. Then they put the loan in my account the next day. It was an easy process and I would tell a friend to use them.
Reviewed Aug. 18, 2017
I was applying for online loans a long time ago and Check Into Cash was the only one that gave me a loan. They’ve given me a loan every time I applied for it and I always paid them off, so that worked out well. I just applied for the loan online and then they deposited the money. The process of applying and getting the money only took a couple of minutes. They even worked with me on payment. I made enough money so the interest that they billed on the loan didn't really affect me. My advice would be to get a loan from them if you have the money for it, but if you don't, then just struggle. In my case, getting a loan from them helped out a lot when I was between work. I've had a good experience with Check Into Cash and I've been very satisfied.
Reviewed Aug. 17, 2017
I got a payday loan from Check Into Cash and the application process was not difficult at all. I even spoke to the representative all the time after I have renewed my loan. Check Into Cash was a good opportunity for me.
Reviewed Aug. 16, 2017
I got a payday advance from Check Into Cash. I called them, sent some documents and e-signed a couple of things during the lending process. It was easy and took only 15 minutes. The processor was professional when I called to verify some things. Check Into Cash helped out greatly in my everyday life. It was a no-hassle experience. I would refer friends to them.
Reviewed Aug. 16, 2017
I've been using this service for a little over a year, at the Alameda location (South Shore Center). I was once going to write a bad review, for the way I was treated there. I ended up Just calling a Manager and let them deal with it. Moving Forward My last experience was, so.... wonderful. The acting Manager Erik **, and his team of Bree **, Carmen ** made me feel welcomed and wanted unlike several other experiences I've had at that store. I have to admit I went to pay off a loan and ended up taking another smaller loan because I enjoyed the customer service so much, however it was a lower loan this time. It's a good feeling to spend your money in a place that makes you feel good about doing it. Customer service and vibe at this location with current personnel was like night and day.
Reviewed Aug. 16, 2017
I have been going to the Arden arcade location District:9.15 for years and I will not go anywhere else. The customer service is friendly, fast, efficient and of top quality. Jordan ** and Carmen always have such an awesome attitude which to me is the number 1 thing that Gives me assurance and faith in any company and Keeps me coming back. Also would like to say that the store is always very clean and smells very nice and there's never a long wait. I never feel rushed and I actually feel better when I leave. Thanks for the excellent customer care I receive.
Reviewed Aug. 16, 2017
It was nice to know they were around when I was in a bind. They also worked with me to extend payments and make payment arrangements when needed. As long as you stay in touch they don't bug you. I appreciated this type of service even though it is more costly.
Reviewed Aug. 15, 2017
Karen at the Louisville Brownsboro branch has always made me feel comfortable during what I would consider an uncomfortable process. She's always friendly and remembers me when I walk through the door. I wouldn't feel the same about the services if it weren't for her.
Reviewed Aug. 15, 2017
I saw Check Into Cash online and when I obtained a payday cash advance from them, the lending process was fast and easy. It took 20 minutes. It made everyday life a little bit easy financially. It was a fine experience and I would tell my friends to try it.
Reviewed Aug. 14, 2017
Trying to get everything sent through email was a little annoying. I sent a multiple emails with multiple attachments, and it seemed like no one knew how to open multiple attachments. Just the first attachment. Other than that everyone was polite and helpful when I needed information.
Reviewed Aug. 14, 2017
Can never describe how pleased I was with Kathey & her direct hands on experience & pleasing attitude. Kathey took control of the situation, explained changes & outlined in detail expectations. Please recognize her as OUTSTANDING!!! Can't get ANY better than that.
Reviewed Aug. 14, 2017
I got a personal loan from Check Into Cash and the process was easy and convenient. It took about three minutes to do the verification. Overall, my experience has been great and I would recommend them.
Reviewed Aug. 13, 2017
I Googled loan places and Check Into Cash seemed more trustworthy than the other ones. I put in my application for a payday loan online, had to send a copy of my bank statement and my pay slip, and I got approved in a minute. The money was in my account the next day. I also had term extension on my loan but the computer kept calling the phone saying that I have a loan due. I had to call them and make sure it was okay and it was. Then on the date that the loan was due, they took it straight from my account. Nothing bad has happened since I used them so I don’t really trust anybody else with my information as far as my social security number and pay slip except for Check Into Cash. I would tell people to go ahead and do it with them.
Reviewed Aug. 13, 2017
Check Into Cash was awesome. They're always on time and I love having the option. If I need it, I've got it and I appreciate them so much. I've seen their name for quite some time so I knew that they're reliable and they're great. I did the payday loan with them. The overall lending process was great. It was very convenient and easy. I did mine online. The whole lending process was completed within about three days. Sometimes I don't want to pay it back right when it's new and they'll let you rewrite it once. But, if I could change anything, I want to rewrite it over and over again and they'll let me do it. I also wish you had the capability online to be able to do that.
I spoke with their rep on the phone. They were nice. But one time I said I want to renew it again and they said that I can't renew it again because they only allow that once. That was the only thing that aggravated me because I had the money, I just didn't want to spend it on that rough end. I want to have some sense of help. I wanted to put it off for another two or three weeks and they won't let me. That's my only complaint. Other than that, everything was great. I love it. I'm so thankful to have it because sometimes, you may not necessarily want to spend the money on something or you'll need the extra money and they do it right on time to help you out.
Reviewed Aug. 12, 2017
I heard about Check Into Cash years back when I used to go to one of the local stores and also heard about them through their sister company, Speedy Cash. There are a lot of scams out there and I’ve dealt with them previously so I know it wasn't a scam. I also liked the convenience of using them. The lending process took two business days. The initial time I went to their website, they sent me another link and after that I was good to go. Their customer service has been very helpful and Check Into Cash helps when I’m in a bind.
However, I had one recent incident where I had a transaction and then they said there was a problem and found out through other agencies that I had a check to pay in 2006. It was shocking that it wasn't cut out ahead of time before they lent me the money. It put me in a bind but now everything is straightened out. It’s crazy how that stayed behind all this time without coming back to their records. It should have entered here a long time ago and it was an inconvenience because I was counting on that money to pay a bill but I had to wait because I had to pay another bill that I didn’t even know existed.
Reviewed Aug. 11, 2017
From the first day I stepped in see about a title loan to my most recent payment, I have always been treated with dignity and respect. Everything is explained clearly. On the rare occasion I've been late on a payment I just let them know and all was good. All it takes is communication. I am happy with the service I receive.
Reviewed Aug. 11, 2017
CIC has always been very professional and courteous in its customer service. The online site is user friendly and easy to understand. CIC is always prompt with the deposit of loan funds. CIC is timely with agreed withdrawals for payments. AAA rating by me!
Reviewed Aug. 11, 2017
I got a payday loan from Check Into Cash and it helped me with my situation. I reached out to them online and also talked to a couple of representatives who were very professional and helpful. I talked to them on a Monday and it was in my account the next day. The lending process was both easy and convenient.
Reviewed Aug. 11, 2017
I'd recommend Check Into Cash to a friend because it's easy, fast, and convenient. I can apply for a loan online instead of walking in. I applied for a payday loan and the initial process took longer because they verified the information I submitted and had to email me back. It took me an hour, of which I took 20 minutes to fill everything out, and then waited for a response. And also the only thing I don't like is you can't do it over the weekend or the funds won't get deposited over the weekend. I did it on a Friday and I didn't get the funds until Monday. They also erroneously sent me a text message saying that they didn't receive the funds back. But they adjusted it by the end of the day and it was fine. Check Into Cash has been helpful to me.
Reviewed Aug. 10, 2017
I took my chance with Check Into Cash at a time when I didn’t have enough funds. I was exploring the web and found them offering something. I gave them a shot as other lenders seemed not real. I got a payday loan where I could pay back in my next check. I usually do my loan application online but when I call, the lending processors are very helpful. They answer all my questions and I get the loan within the day, or two days when I do it too late. If it wasn’t for Check Into Cash, I would still be in debt. I would tell friends to go for Check Into Cash if they really need help. But if they don’t, I would tell them to stay away from it. It’s not something that one would always want to rely on.
Reviewed Aug. 9, 2017
I got a cash advance from Check Into Cash online. I called them and spoke to a lady who was helpful. Getting my loan was easy and I got it the next day. And so, I was very happy with my experience with them.
Reviewed Aug. 9, 2017
I am so thankful for Check Into Cash. When my car went down, I was in need of cash and check in the cash was right there for me. Thanks Check Into Cash, I would gladly recommend Check Into Cash to my family and friends.
Reviewed Aug. 9, 2017
I saw the Check Into Cash ad, logged on to their website and filled out the information they needed. It was easy and very straightforward. It's a convenient way to get a quick payday loan if short on cash.
Reviewed Aug. 8, 2017
Paying back way more than what was borrowed. People who can't get a traditional loan have to go through these type of loan sometimes just to make ends meet. I have a daughter that is dying and need some things that insurance doesn't cover. So in order for her to get simple thing I have to pay for.

Thank you for reaching out and sharing your concerns. We’ve built our business by making sure we take the very best care of our Customers and their financial needs. If you would like to discuss your concerns personally please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.
Reviewed Aug. 8, 2017
I would like to comment on the excellent customer service that I received from ** at the 7937 Auburn Blvd. Citrus Heights, CA 95610 location. They were both friendly and professional, going out of their way to make me feel comfortable with this loan. Great job hiring these ladies!
Reviewed Aug. 8, 2017
I am a disabled woman on a very small income and Check Into Cash helps me out every month so I can pay my bills and have a little money left over to buy groceries and the few female things that I need on a monthly basis. Thank you Check Into Cash. You are a godsend.
Reviewed Aug. 8, 2017
Check Into Cash does what they say. They will do and they do things when they say they will do them. My experience with them is positive and pleasant. I would recommend them for your loan needs. Absolutely trust them.
Reviewed Aug. 8, 2017
I have been getting loans for a while. And I have been happy with the services. It has always been convenient and easy. No problems. I would recommend this Service to others. Wish you could get a free loan after you have had ten or more loans, that would be a good incentive. For people to want to get loans or the fee is wave after so many loans that would be nice or award a loan to some one who has had a few loans.
Reviewed Aug. 8, 2017
I applied for a payday loan from Check Into Cash online. My application was approved right away and I received my loan on the next business day. I was satisfied with my experience with them.
Reviewed Aug. 7, 2017
A payday loan was made in my name but wasn't mine. I was in the hospital and was not able to do that. My brother John ** try to get payday loan to you guys and was denied. So he used my name in my account and you guys took out $566 out of my account. My bank will be disputing it.

Thank you for sharing your feedback Patrick. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you. In the interim, please feel free to contact us directly at 1-877-577-7977 or CustomerFeedback@checkintocash.com and one of our customer service representatives will be happy to assist you.
Reviewed Aug. 7, 2017
They have always been there to help me during my time of need. Whenever I have a problem with my login on my account they're always willing to help me make it easier. I would most definitely recommend this company to a friend and family members.
Reviewed Aug. 7, 2017
I have been with your company for a few years and I have also had good services with you guys so all I can say is Keep up the good work and speedy service. Yes I would recommend your service or company to all of my friends and family.
Reviewed Aug. 7, 2017
I had no problem readvancing loan. It was quick and convenient. My loan papers were right there for me to sign. The site let me know how much I would have to pay and there was no hidden charges. I love Check Into Cash.
Reviewed Aug. 7, 2017
I love the customer service. The people are always polite and give me the answers to all question I ask. Money is sent very quickly in time for rent and other expenses. Forms are very easy to fill out online. Was wondering when, if ever, that the loan amount could be raised just a little?
Reviewed Aug. 7, 2017
It's fast. It's great for when you just need a quick hand up. This is one way you can take care of life’s little emergencies without having to depend on family and friends. I'm so thankful for Check Into Cash for being there for me. Thank you.
Reviewed Aug. 7, 2017
I got a payday loan from Check Into Cash and the overall lending process was excellent. It only took one day and it was just online. It was easy and I will recommend them.
Reviewed Aug. 7, 2017
I obtained a payday loan from Check Into Cash and chose them because of the ease of use. The overall lending process was easy which took me one afternoon to complete. Everything’s been fine and working with them has helped relieve some stress. If a friend were to ask me about Check Into Cash, I'd tell them that if that's what they need to use, then use them.
Reviewed Aug. 6, 2017
It will soon be a year since we started using the check cashing services at the Check Into Cash in Elwood, Indiana. Without exception, every time we've used their services everything has gone very smooth and we could not possibly been treated better. In fact, I wish many other businesses we deal with would take lessons from the staff in Elwood. We're especially impressed by how well Andrea, the manager of the Elwood location, trains her staff and treats her customers.
Reviewed Aug. 6, 2017
Check Into Cash was fast and easy and so I got a payday loan from them. The lending process was online and it's just a few confirmations and general information about my bank account and my job. It took a day and I was happy with it. It came in handy when I really needed it and it certainly helped. I appreciated the convenience and the great work that they all put into it. It’s a great experience and I recommend it to others if they needed something quick, like the next business day.
Reviewed Aug. 5, 2017
My review is just to comment on the good job that Check Into Cash in Madera is doing. They are efficient and courteous. Always helpful and understanding. I go in and they know me by name. They ask me only what they need to know and are interested in how my day is going. They don't mind talking about their personal life to me or hearing about mine.
Reviewed Aug. 5, 2017
I’ve always liked Check Into Cash and I’ve been a customer for a long time. I did an application online for a payday loan and sent it through. It was very easy and fast. It only took minutes. Once, I had a big expense that came up and I asked them if I could wait a month to make my payment and they said there was no problem. They were nice and understanding about that. They’re very people-friendly and working with them makes everyday life a little easier. I would definitely recommend them.
Reviewed Aug. 5, 2017
Although the fees are a lot, I decided to go with Check Into Cash. Their lending platform was easy to use and I can do stuff online. The process itself was easy and my loan only took a day or so to be completed. Overall, everything has been fine.
Reviewed Aug. 4, 2017
Tammy is amazing! Always right on top of her game, and very eager to help me. I'm so glad she is there! Best customer service I've had. I will continue to use that store. As well as recommend my friends to go there.
Reviewed Aug. 4, 2017
I thought everyone was very polite and respectful, very helpful and very knowledgeable about the business. I was very happy with my experiences there and will highly recommend to friends and family. I have yet to find anything I dislike about my experiences.
Reviewed Aug. 4, 2017
As you start to read this, you will think that I am going to give a bad review. A few days ago that would have been true. I had a loan that was coming due on Monday, July 31. On Friday the 28th I tried to call to set up a different arrangement because one of my clients had failed to pay me. Not your fault or problem, I understand. Unfortunately, I could only get a recording telling me the wait was quite long, but I could leave a number and get a call back in approximately 20 minutes. I did this two times. About two or three hours later, I did get a call back from CIC but was told it was too late to do anything about the payment because the request had already been sent. I was mad, as I knew my bank would charge me $35 for not having those funds available to cover the ACH debit.
It got worse when on Tuesday or Wednesday (Aug. 1 or 2) I get a message telling me that CIC was now charging me another $25 for letting the ACH debit bounce. My reply was somewhat polite, but I let it be known in no uncertain terms what could be done with your $25 fee. I don't know if your customer service reps use their real names or not (some don't), but a person who called herself Ms. Casey ** sent me an email apologizing for what had happened. In that message, she told me that not only was she waiving the $25 CIC fee, but reducing my balance by $35 to compensate for my bank fee.
At this point she wanted to know what the new plan was and I emailed that I was not sure as I was having a problem contacting the company that owed me the money I was counting on. She suggested a payment plan which I thought sounded like a decent idea, but I did not get back to her right away as I was hoping to find out about the money that was due to me before I made firm arrangements with you. I did not check my email on Thursday, 8/3 until the afternoon, but when I did I found an email from Ms. Casey ** saying that CIC had decided that they did not treat me in a way that met their standards (or words to that effect) and told me that I now owed nothing. My ENTIRE debt had been waived. To say the least, I was skeptical. I thought somebody had hacked either your email account or mine.
Come to find out, it was true. As I explained to Ms. ** in my last email conversation with her, I expected CIC to waive the $25 since part of the problem was CIC's failure to call me back in a timely manner. Reducing the balance by $35 to compensate for my bank charges was going above what most companies would do. Waiving principal (not just some but all) is completely unheard of! I have never heard of a company going that far out of their way and taking that much out of their own pocket to satisfy a customer
I had always received good, friendly service from CIC in the past, but one week ago I was ticked off, to put it mildly. Today I am more than happy to write a rave review about CIC. I feel Ms. Casey ** went above-and-beyond to help and deserves huge kudos for what she was able to do. I would imagine that another person or persons unknown also had to approve the waiving of a principal balance. If I knew who they were, I would also thank them.
Reviewed Aug. 4, 2017
It was the most pleasing situation in ever had in my life. Amanda was very knowledgeable. She was very kind and helped me cash my check. I will be returning to cash checks in the future, at least twice a month. That's when I get paid.
Reviewed Aug. 4, 2017
Was great experience. Great customer service. Very happy employees. Would recommend others to come in and have a great experience as I did, the rates are ok and they will treat you right and make you happy, payday loans and money orders.
Reviewed Aug. 4, 2017
The team is really nice. They have always been very friendly and professional. When I come in, they greet me by name when I need to come in and make my payment on my payday loan. This is the only place that I come to take care of my business when I'm in need of some extra cash, I do not like to ask my family.
Reviewed Aug. 4, 2017
I found Check Into Cash online. I've been using them for a long time. There is no hassle in getting approved. When I got a payday loan, the lending process was excellent. The application process takes less than five minutes because a lot of that is already pre-filled because I'm a returning customer. And in the next day or two, the money is in my account. I’ve had no issues. I can easily go to the customer service and if I need to switch banks, there is no problem. The money is there when I need it. So, I continue to use them. I have two kids in college and when I'm in between pay periods and they need money, I can always borrow money from Check Into Cash and disburse the money between my son and daughter to tide them over until I get paid. They have good customer service and they are quick and consistent.
Reviewed Aug. 4, 2017
I’ve been with Check Into Cash for some time and they’re okay. I got a payday loan from them and they didn’t ask for a bunch of information. It was very convenient and it did not even take a long time. But if I didn’t understand something, they give me the chance to read quickly what I was signing for. It was really easy and they’re there when I'm really in a jam. I’ve recommended a few friends and they like it and they see that they have it there when they need it.
Reviewed Aug. 3, 2017
I have been using your service on and off for a few years. I wanted to express my happiness with the high level of customer service Brian at the Council Bluffs store provides. He is always kind and shows great professionalism! You have a great employee with him.
Reviewed Aug. 3, 2017
I have been a customer for quite some time. The staff at the Madera branch are very friendly and thorough with the process of the various loans. They greet you with a hello and smile, even when there is a line out the door. I would recommend their service to my Family and friends.
Reviewed Aug. 3, 2017
Customer service are awesome. They are so understanding and very nice. I would recommend Check into Cash to all my friends and relatives. I would like to used it again in the near future if some emergency that I will need some money happen again.
Reviewed Aug. 3, 2017
I think Check Into Cash is a great loan company for anyone who has an emergency and needs cash right away. The customer service representatives are friendly and help the best way possible. Great job keep up the good work!
Reviewed Aug. 3, 2017
I always have a great experience with Angel and Megan. They both are very good at what they do and get me in and out quickly. They always know the answer to my questions and they are very professional. I would highly recommend this store.
Reviewed Aug. 3, 2017
I got a Payday loan from Check Into Cash. They were one of the first choices I had. I've already used them in the past. Every lending process went perfectly. It only takes minutes for it to be completed. The first one always takes the longest though. They verified some documents that I sent them over two days and it was pretty quick after that. Everything was done correctly with the lending processor. Check Into Cash has good customer service overall. They helped me out and I'd recommend them.
Reviewed Aug. 3, 2017
Check Into Cash in Kokomo is fantastic. I use them all the time and I absolutely love them. I will not go anywhere else. All of the workers are friendly. The place is always clean. We absolutely love it there.
Reviewed Aug. 3, 2017
I appreciate your store manager Cynthia in Modesto 9010. Going in her store Cynthia is always professional when assisting me. Cynthia, always address me by my last name. Cynthia @ has a pleasant personalities and she knows her job very well. She is helpful and very with patient with assisting her co-worker's. I enjoy her service. She is a great asset to your store, Thank You making it comfortable for me to get a loan Check into Cash!
Reviewed Aug. 3, 2017
I had a payday loan with Check Into Cash. The process took 24 hours to complete and I've had a good experience.
Reviewed Aug. 2, 2017
The staff at this location are always very helpful and attentive to the customers needs. The only place I go for all my check cashing and cash advance needs. Every time I come here they always have great music playing and bubbly personalities. They also usually have my file pulled up already so that my visit is fast and convenient. Keep up the great work!!!
Reviewed Aug. 2, 2017
Fast, Friendly, Efficient Customer Service. The staff is eager to help and knowledgeable in all services available. I've never had a problem in the store with staff or any transaction. Wait time always minimal and store clean and stocked with useful information. Thank you for a smooth transaction every time.
Reviewed Aug. 2, 2017
Been going here for years!!! The girls are super, super nice all the time! Makes me feel like family and it's just not business. I will recommend this company to all the people I know. Thank you for all! I go there every time I need extra cash!
Reviewed Aug. 2, 2017
The lending process with Check Into Cash was easy and it took a couple of hours to be completed. Also, it was fun with the processor and I got money and I got to buy my college books. It's a good experience overall.
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