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Chase Online Banking

Chase Online Banking
Overall Satisfaction Rating 3.92/5
  • 5 stars
    47
  • 4 stars
    34
  • 3 stars
    29
  • 2 stars
    4
  • 1 stars
    8
Based on 122 ratings submitted in the last year
SHOW RATING DISTRIBUTION

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        Chase Online Banking Reviews

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        Page 1 Reviews 1 - 10
        Rated with 5 stars
        Verified Reviewer
        Original review: Aug. 15, 2019

        I never would have gone to Chase Bank, but they are located in my office building, but I'm glad they I did. This particular branch is self-service styled. If you need help there are tellers there to help you out. The ATM machines are state of the art. Taking money out but you need all $1 bills? You can make that happen if you wish.

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        Rated with 5 stars
        Verified Reviewer
        Original review: Aug. 10, 2019

        While there are a few Chase banks in my area of New York I find I do most of my banking online. Their website is easy to use and has many easy to use features. For the rare times I need to enter a brick and mortar site everything is what you would expect from a good banking service.

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          Are you this business?
          Rated with 5 stars
          Verified Reviewer
          Original review: Aug. 1, 2019

          It’s easy and very fast. When I not sure what’s going on. I’m able to work my way through it. I was very surprised I could do it do easily. I really don’t have much computer knowledge. But I did it and think, if I can do it. You can see what your balance is. Pay bills, see what you are spending daily. It’s great.

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          Rated with 4 stars
          Verified Reviewer
          Original review: July 25, 2019

          I personally use Chase online bank as the only online banking that I have. Compared to traditional banks it is about the same from the standpoint of availability for internet access, customer service, and those types of services. The biggest drawback is when I need to withdraw funds outside of a payment through online bill pay it is more difficult because mine does not have an ATM and/or debit card that lets me do that. So, I mainly use it as an account for saving for an emergency fund.

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          Rated with 4 stars
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          Verified Reviewer
          Original review: April 9, 2019

          I have always been pretty poor and have yet to even get a credit card of any kind so I don't know how much my review will matter. I wanted to put it out there though that using my direct deposit and the basic online functions (just to check my account, and maybe once every three years or so use the quick-pay feature to transfer money to somebody) for my debit card have not been problematic in the many years I've been with Chase (at least eight?). I've only overdrawn my account a few times and they are always quick to reverse the charge for me due to my good standing. I've never had any problems logging into the site or having it display incorrectly from any computer or browser I have used.

          This being said, I am aware how shady this bank can be from things I've heard online and from others in person. I was at BoA before Chase and they were even worse, so I switched. I'm not that great with bank knowledge or money knowledge in general so I kind of just went with the first thing near me that wasn't BoA. If I were going to need business accounts or loans or even just a credit card I'd have to say I would definitely research and switch banks before pursuing anything more complicated than what I have now. As for very basic debit-card related stuff that does not need extra features and is not complicated this bank has worked just fine for me with zero problems. Be wary though, especially with all the bad reviews!

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          11 people found this review helpful
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          Rated with 3 stars
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          Verified Reviewer
          Original review: Aug. 16, 2019

          I am really getting tired of banks charging so many fees like overdraft fees, insufficient fees, overdrawn item fees, etc. The other thing I don't like about this bank is they give you no options for three bank accounts that don't require a huge deposit. When I say huge I mean what about just accepting a $10 deposit. Don't ask for $1500 deposit or direct deposit to waive fees. Some of us don't have direct deposit companies to work with.

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          Rated with 5 stars
          Verified Reviewer
          Original review: Aug. 14, 2019

          I like people at Chase. They are very helpful/friendly. I have been with them for years. You can find a Chase Bank just about anywhere you go. They are a part of JP Morgan. They will help you with any type of a loan.

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          Rated with 5 stars
          Verified Reviewer
          Original review: Aug. 11, 2019

          I am very happy with Chase. I have had no problems with their site. When asking questions they are excellent with follow through and getting back to me. They have new account types which are inexpensive.

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          Rated with 5 stars
          Verified Reviewer
          Original review: Aug. 9, 2019

          Chase bank is one of the best I’ve ever dealt with, every time I call them the customer service rep are on top of every detail, they make sure my questions are answered and I’m satisfied. Also nice and polite while taking the call. I am very content with being a customer of Chase bank.

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          Rated with 4 stars
          Verified Reviewer
          Original review: Aug. 8, 2019

          There is plenty that can be done with the app. It’s easy to use and understand. The app even comes with coupons you can add to your account. I’ve used Zelle which is an absolute blessing. Though I have never had another banking app to compare it with I do enjoy this one.

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            Chase Online Banking Company Information

            Company Name:
            Chase
            Year Founded:
            1799
            Address:
            270 Park Ave
            City:
            New York
            State/Province:
            NY
            Postal Code:
            10017
            Country:
            United States
            Phone:
            (800) 432-3117
            Website:
            www.chase.com

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