Chase Online Banking Reviews

Chase has repeatedly restricted Zelle payments from checking account to "assist with prevention of fraud". Chase representative claims that the limit will be adjusted by "history with recipient". There have been prior transactions with the same trusted recipient already. This has been addressed with Chase Online services before with no result or assistance with the same problem. This is frustrating and needlessly delaying payment for a recipient vendor and creates more work for payor.

They closed my account after 7 years because of too many claims against specific companies even though the facts favored me@ Double dipping, wrong payment amounts, not received merchandise, etc! Vendors admitted their error but I was evidently deemed the problem, Forced to move money to cover debts since OCT 25, wrong and incorrect information provide time and time again, agents did not comprehend English even though they spoke with severe dialects, no protection for customer. The bank always favored the vendor, no apologies even when they concurred we were correct and provided proof and over all even though we were "the best part of Chase" they booted out with 30 days to clear dodge. The bank could care less. Maybe be ok but 7 years no issues and then bingo!

Bad Bank. Robs the nation as they ask for help. APR goes up the roof, no help lower interest. This is a sad situation. Don’t bank here. No credit with Chase. You will be in a bind. I paid off the account once with all my money in my pocket and thought it was over but they hit me with an unexpected bill for taxes or some bs.

Chase bank is the absolute worst bank. Do not open an account with them. All they do is hold every single check for days and days, Zelle doesn’t even instant transfer with Chase. Their customer service does nothing about it and always blames the other bank. It’s Christmas time and I have 3 checks being held for over 2 weeks and the money has came out of the senders account. Just ridiculous, I have a Bank of America account too and none of this has ever happened and all checks they even give partial if it takes a day to clear. Even walked into Chase branch with provided documents of the senders bank info with the money out of there account and nothing. They really screw you over, customer service sucks, Chase banking sucks, soon as I get my money I’m closing this account and never even accepting a Chase check from a customer!

Chase is such scam! They sell foreign currency much more expensive than it is real value. They robbed me for $400 on euros. DO NOT BUY FOREIGN CURRENCY FROM THEM!!!!! DO NOT BUY!!! People, go somewhere else or exchange currency in different country!!

Chase credit card and personal checking are good but chase business is the worst in the banking industry. Even I have had business account with Chase for many year, whenever I have new employees for direct deposit, ach payments are rejected. The verifying questions are absurd. They asked me a who was apt landlord more than 30 years ago. Recently, they rejected all my electronic transfers. I had to cut a checks, but even checks were put on hold for 10 day. I asked for reason, the rep told me it is privacy. I argued there is no such privacy between the bank and its customer. I requested speaking to his supervisor, and he hung up my phone. In two days, I had to call chase to release new employees more than 25 times. My account is clean and never have had any suspicious activities, but chase goes crazy. Jamie Dimon is ruining the bank.

I had 2 fraudulent charges on my account one was a check which was not my signature of even my check and since I had the check that was shown in my possession and it was blank that meant someone fraudulently made the check. That was arduous at best, having to speak with 3 people to get to the right dept. Then there was a bank charge that was also fraudulent that I disputed...same questions but then I was sent an email to finish the dispute and upload documents WHICH I NEVER RECEIVED OR HAD SINCE THE CHARGE WAS NOT MINE TO BEGIN WITH...HOW THE HECK CAN I UPLOAD A FILE THAT I DON'T HAVE...IT'S DIFFICULT TO DEAL WITH PEOPLE THAT GIVE THE WRONG NFORMATION...

I sent $5,900 from my personal Chase checking account via wire transfer on March 12, 2024. The transaction was confirmed as completed. But on July 6, 2024, the funds were suddenly reversed from the recipient's Bank of America account, allegedly by Chase. Neither I nor the recipient ever filed a dispute. We were never informed, warned, or given any explanation. I contacted Chase many times and got no clear answers, no documents, and no help. Eventually, they closed my account. I have still not received a refund or compensation. This has caused serious financial stress. Chase has ignored my rights as a customer and refused to take responsibility.

Just opened accounts with them and of course it went smoothly because they want your MONEY. The ONLY reason I opened with Chase is because of the location to my house and I can walk there. I'll give them a couple years and see if they piss me off. As far as I'm concerned ALL banks are a necessary EVIL. Can't trust any them.

I banked privately with Chase for about 7 years before opening a business account with them. I told them upfront there would be a lot of cash transactions and deposits due to the nature of my business. I was told this would not be a problem. Great. After having the account for less than a year the child bank manager, I believe her name was "April," took care of one of my transactions. She was seething about me bringing in cash. She flat out told me "I think we should close your account." This troll of a manager was unhappy about my cash deposits. I was both amazed and dumbfounded. I called her supervisor, no response. I emailed him, no response. Shortly thereafter I did close my account there. I now steer all national affiliates away from using Chase Bank. And will continue to do so.