Birch Gold Group Reviews

Our experience with Birch Gold has always been pleasant. Our contacts have always provided answers to our questions. We converted our savings to a IRA and feel confident that we made a great choice. We would highly recommend Birch Gold as a secure and protected way to have your life savings protected.

This company is amazing! The people truly care about their customers and go above and beyond to help them. I found them from the Steve Bannon show and am so grateful I did! Any questions or issues I have are resolved quickly and efficiently. They helped me understand the precious metals purchasing process and gave me guidance along the way. I have been treated with care and compassion. I highly recommend Birch Gold for any of your precious metals purchases!

I recently liquidated all of my IRA accounts from previous employers and rolled the funds over to purchase physical gold and silver. I asked lots of questions to the Birch Gold folks since I was considering moving everything to gold and silver. Birch Gold agents were very informative and were not pushy nor annoying. Since moving my assets to Birch Gold, precious metal values have continued to increase while the stock market has been very unstable. I have been quite happy with this move to Birch and encourage all of my family and friends to check them out as well!

When signing up for a Precious Metals IRA, I received Premiere Customer Service from the beginning of the process to the end. Every person I worked with was knowledgeable, professional, and took the time to explain their role and what I needed to do. A great added feature is relevant emails concerning the market - not spam - just the right amount! I would highly recommend Birch Gold Group to my friends and family!

When I messaged Birch Gold for more information, they contacted me immediately. They professionally provided valuable information each time I spoke with them and explained each and every option in a clear manner so that I could understand my purchase and options. They called me back promptly each and every time I called. Transaction was hassle free and I received my purchase within the 10 weeks as stated. I would highly recommend Birch Gold!

I had no experience in precious metal purchasing prior to contacting Birch Gold. I had no real knowledge and several questions. The representative at Birch Gold took the time to explain all aspects of precious metals ownership and investments. They answered every question, and never pressured me into a decision. The experience was so satisfying that I have felt comfortable with additional purchases. I recommend Birch Gold to all who are interested in precious metals but unsure of how to proceed.

I was very pleased with the entire process. Everyone I worked with was very professional. All my questions were answered. It was a great experience from start to finish. Everything during the process was explained to me to my satisfaction. My order was received in less time than I was quoted. I will definitely purchase products again.

Birch delivered what they promised, quality product, timely delivery, total satisfaction. I would recommend Birch Gold to any and all who are considering a purchase. I am considering a further purchase from Birch Gold. The staff on the telephone were very helpful and led me through the entire process. FEDEX delivery was secure and prompt.

Very positive experience. Ordering was easy and clear, representative responded promptly and was courteous, not at all rushed or pushy. Order arrived promptly and with notice so we could be home and available. Everything was as advertised. Privacy and security were both respected. Two thumbs up. Will use Birch Gold again.

The staff at Birch Gold are very knowledgeable and also easy to communicate with about purchasing gold. Kate was amazing and answered questions with invaluable advice. They followed up on a regular basis to see if I had any questions or concerns. I would highly recommend that you only deal with Birch Gold.

Usually when I make an inquiry about a product I am not familiar with, the pressure to buy is on. With Birch Gold Group it was a completely different experience. My first contact with BGG was in November of 2021, I spoke with several people about purchasing gold, other precious metals, or coins as an investment and I really wasn't sure that it was the wise thing to do. They sent me information on investing in gold, silver, and coinage, and said if I had any questions to call and I did. I had numerous questions which were all answered.

I’m very satisfied with all aspects of my transaction process. This transaction was the first time that I have bought precious metals. The Great People of Birch Gold answered all of my questions/concerns and followed up with processing/shipping my order in a timely manner! I highly recommend Birch Gold for your precious metals services!

Called Birch Gold Group, and talked to a representative about purchase of gold products. The products they sold were explained to me about what they offered in gold, and silver, for the metals I was interested in buying. I decided to purchase gold, and silver coins. The deal was worked out, and shipped to me. I was very happy with my purchase, and with all the people I talked to at Birch Gold Group. Five stars.

Steve ** on the Warrom referred Birch Gold. I had purchased from another company years ago but trusted Steve's referral. The experience was very good. I enjoyed the experience and received my products before the date expected. I felt their price and understanding of the pros and cons of the different options was very helpful.

I thought assessing the integrity of gold sellers was going to be a pain. Quickly, Birch Gold Group stood out with testimonies from my colleagues and with promoters who have earned my trust. When I called, and throughout the purchase, BGG detailed each step to me. The purchase went smoothly as described. I'm happy. BGG is happy. All good.

We had an extremely good experience with Birch Gold. We dealt with Peter initially who explained the basic process. We were then transferred to Rene, who followed up with the options and type of products available which we were not aware of. He did a wonderful job with his follow ups. Transaction was completed by Rene. We were told exact dates, shipping and tracking information of our purchase. We received a follow up call to make sure we received our purchase and that we’re satisfied. We would highly recommend Birch Gold for their professionalism to any of our friends and family. Gerry & Pamela ** Kalispell MT

Very good experience with Birch gold group. People I spoke with were friendly and informative. Communication was very good & prompt. Shipping times were as described & in reasonable time. I would purchase from them again & recommend them. Whether you decide to purchase metals you can keep yourself (as I did) or convert to a gold backed retirement account they are just as helpful, no pressure to do one or the other. All around good experience.

I was apprehensive during these untrustworthy times but the urge to invest was greater.. I decided to make a purchase with Birch and was very impressed with my experience. My representative Zach was very likable, informative and put my mind at ease, and promptly returned my call when needed. My purchase came sooner than expected and the transaction was smooth. I will definitely use them for future needs!

My wife and I had share of a company that weren't producing. We work with Birch Gold and the experience was fantastic. We heard about them through the news show war room on Americas voice. The BG team was there every time we called, and asked questions. They worked us through the purchase and the picking out of what we wanted? It was an absolute pleasure dealing with them, and are working on our next purchase now. Thank you Birch Gold.

As a first time buyer of precious metal I was somewhat concerned about the process. After some research on gold and silver plus the condition of the non stop federal spending levels I placed a call to Birch Gold. The representative at Birch Gold put me at ease with the whole process and guided me through with my own ideas. He gave me the best choices without any pressure and was an excellent resource for the transaction. Thank you Grant for making this a very positive experience.

I found the entire process, start-to-finish, very professional, and very competent in answering my relatively 'novice' investor questions. I was pleasantly surprised by the regular follow-ups taken by the various Birch Gold representatives with me in each step of the process, because I'm a relatively small-amount investor and it seems they treated me the same as they might've treated a higher-amount investor.

Very professional consultants AND exceptional service. They answered all my questions and made my purchase very easy. Will definitely use them again. My products were of the finest quality as they described. Very, very happy with Birch and will be telling my friends how simple the process is to protecting their wealth. Thanks again BIRCH GOLD

From the first call to the last call, everyone that we spoke with was knowledgeable, professional and very helpful. All of our questions were promptly answered, and I would rate their personal service as exceptional. We will definitely call again if we need more information or service in the future.

I have now purchased gold through Birch Gold twice. My positive experience with Grant ** the first time caused me to request his services the second time. He is the consummate professional. Mr. ** explored my financial goals and helped me to choose assets consistent with them. When I requested specific further information, he responded immediately with exactly what I requested. Thank you, Birch Gold, and Grant ** for your guidance and responsible, efficient service.

I want to express my thanks for the remarkable customer experience provided by your team. The entire process went smoothly and seamlessly with each associate - Yale, Will, and Evie. The associates were helpful and knowledgeable, guiding me as a beginner in buying precious metals. I felt valued as a new client because of their professional approach and genuine warmth.

My 4 star rating reflects my experience, thus far, with Birch Gold Group. Lacking 1 star is only due to how short my experience is with them, but anticipate adding that star, as our relationship experience grows over time. Everyone I have spoken to at Birch Gold Group has been friendly, attentive, responsive, informative, knowledgeable, and patient. Thank you Birch Gold Group!

Great experience with Birch Gold Group. Everyone who assisted me were very helpful and knowledgeable. Answered all my questions in detail with easy to understand explanations. Also explained the process with patience and understanding. Knowledgeable regarding market conditions, past and present. Considerate of risk levels and conscious of investment risks. Very professional and considerate of my time.

I am very pleased with my experience with Birch Gold. The experts were thorough and patient as they answered my many questions. My husband went ahead and made a purchase of precious metals when he saw my transaction was easy. My only regret is that I didn't do this sooner.

My experience was handled with the most professional manner while it still seemed light, fun at times. I was educated quickly on the process. I look forward to future transactions as I grow my portfolio with Birch Gold. Grant was always prompt with answers to my questions about the process of acquiring precious metals and I strongly recommend speaking with him.

Birch Gold were professional and knowledgable. They took the time to answer my questions. They were quick to respond whether by phone or by email. The ordering process was straightforward and I received my order in a timely manner. I would highly recommend Birch Gold to anyone interested in adding metals to their portfolio.

Easy transaction, great people, all of it was a great experience. I will definitely be coming back to buy more. Thanks for everything. Love having the security of the product in my safe. It really was awesome experience and look forward to working with this company in the future. Thanks again

Our experience in purchasing metals was filled with unexpected education, patience, and options. Our contact person, James **, couldn’t have been more helpful to us, as first time investors. We heard about Birch Gold through Lance ** and Glenn Beck, but we still explored other companies. Birch Gold was our final choice and did not disappoint. We aren’t just a number inside this company. Great followup staff each step of the way. I’d recommend them to everyone looking to get into metals.

The process for purchasing and paying was easy, seamless, thorough and timely! I will do it again and would recommend it to anyone whether you are a new investor or seasoned. The staff made me feel secure and safe with my purchase and paid attention to my needs and wants.

The first person I spoke with was extremely knowledgeable and the most gracious, courteous person I have encountered on the phone. She quickly understood my need. The appropriate department worked to determine how to best satisfy my request. When I had a question and called back, it was handled efficiently and was resolved immediately. It was an extremely pleasant experience.

Every associate from Birch was super helpful and very kind when it came to leaving Schwab. With their advice, I feel like I'll make smart investment decisions. The transfer did take a little longer than expected due it coinciding with my busy work schedule. I'm very grateful that all associates were very patient about this fact. My conversations also indicated that my reasons for leaving my old retirement accounts were not entirely uncommon amongst other people.

I am very satisfied with my purchase from Birch Gold. The gentleman that assisted me knew absolutely what I was wanting and I will tell others about my experience, I think everyone should buy gold and buy it from BIRCH GOLD. The dollar is losing its value every day. I am very happy with my purchase.

I had a very good experience with Birch Gold Group. The person I talked to was very knowledgeable about the products he had and was very helpful in getting what I was wanting. I recommend your company very highly. In fact I recommend you to my daughter to talk to you about converting her 401k into gold. Thanks.

Birch Gold was great to work with. They spent the time with me discussing the market, my goals, and my options. The team was professional and listened to what I wanted. I communicated with at least 3 different team members who helped me through each phase of the process. I would definitely purchase precious metals from them again.

I purchased metals as a hedge against inflation and dis-trust in the current administration in Washington, DC. I had many questions, which were answered easily and in a way I could understand. There was never any pressure to purchase. Product arrived quickly, discreetly and very well packaged. I am considering another purchase as I write this.

Working with Grady and the team was easy. They explained the process, sent information to help me choose the right products for me. I spoke a number of times to their staff and every time they were kind, considerate and helpful. I received my product in a timely manner and it was packaged well. I highly recommend them.