Augusta Precious Metals Reviews

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Edited by: Tammy Burns

About Augusta Precious Metals

Augusta Precious Metals is a gold and silver dealer offering both cash purchases and precious metal IRAs. You can choose from several depositories to store your precious metals, and it has multiple custodian options, too. Augusta provides lifetime customer support for your gold and silver investments.

Pros
  • Lifetime customer support
  • Three custodian options
  • Transparent purchase information
  • Bulk precious metals discounts available
Cons
  • No online orders
  • $50,000 minimum for orders

Augusta Precious Metals Reviews

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    Page 3 Reviews 45 - 245
    Verified purchase
    Customer ServiceSales & MarketingPriceStaffTransparencyHonesty & Transparency

    Reviewed July 26, 2023

    Outstanding customer service and transparency, which is exactly what I was looking for in a precious metals company. I researched several companies and the difference is apparent. Augusta Precious Metals educates you and puts you on charge. No hard sales pitch, no hidden fees and no promise of "free silver". Precious metals are a commodity, there are no free goods. You can't go wrong with Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Keith, it sounds like you clearly understand the situation! We are committed to giving customers an efficient, transparent way to make this purchase -- and provide the information you need in the meantime to make a good decision. Thank you for your kind words. We look forward to assisting you with the same high quality service for the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingStaffSales Tactics

    Reviewed June 23, 2023

    I was looking for a company to move my IRA into gold and silver. I contacted several companies some with high pressure salesmen, some with sales pitches with “free gold or silver”. Nothing is free!! This company was upfront with all information, very informative with no pressure, no scare tactics. I Highly recommend Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Don. Thanks so much for describing your positive experience with our team. That's the way we like it: straightforward, upfront and transparent. We appreciate you and look forward to assisting you through the entire lifetime of your account with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed April 21, 2023

    The information presented is educational so that the viewer can make an informed decision regarding a self-directed IRA. Additionally, a review of using precious within the IRA was explained in depth and simplistically which allows the viewer to determine if precious metals is the right investment for everyone. Also, the process to open an account, steps in the process of purchasing and fees are very clear. Overall, a great presentation and guidance from each representative on the webinar

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, James: Thanks so much for your positive comments about our team. It's important to have good information before making a decision, and we want you to know we will be available anytime during the lifetime of your account to assist you.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 17, 2023

    Very educational experience, lite on the sales and very heavy on the knowledge and educational experience. I walked away feeling more confident and comfortable with my decision to invest in precious metals. They cut through all the fluff as well, no doomsayer, or political motivation behind their message; just facts and history. Throughout the process the team was also very open to questions or concerns. I will invest with this company in the future, I will also point friends and family to them as well.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Cody, our team was happy to help, and we look forward to talking with you more. As you know by now, we are committed to providing support for you (including all that great information) throughout the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffTransparency

    Reviewed Feb. 28, 2023

    Augusta Precious Metals went above and beyond a consumer's expectations in providing everything one needs to know about golds IRA and also what Augusta does in the gold IRA business, with great thoroughness and transparency. I was given a complimentary webinar that lasted more than 1.5 hours where I met with a team of caring and intelligent professionals who shared knowledge with me that I wouldn't have gotten anywhere else! Thank you, Augusta!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    T, thank you very much for sharing an account of your positive experience with our team. It's worth it to us to take the time needed with every customer. Don't forget, we'll be here as your personal resource as long as you need us -- through the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Feb. 25, 2023

    Working with Augusta Precious Metals, they provided understandable information on the purchase of metals towards an IRA fund and all the procedures, transfers and holding facilities involved. They where helpful in every step and provided phone and E mail communication in from beginning to end of the process, and follow up on the satisfaction of the transaction, plus Email documentation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, David. We appreciate your positive review of our team and look forward to assisting you with the same high level of service throughout the lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 19, 2022

    The Zoom call I attended was planned very well with a combination of video, slide show, and 1:1 chats. The information was very helpful, and my questions were honestly and clearly addressed. Thanks for assuring my understanding of the process prior to committing to a purchase.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Martin, thank you for taking time to share this. It was our team's pleasure to assist you with this very important process--and I want you to know the same service is available to you throughout your entire account lifetime. Don't hesitate to call on us!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Aug. 21, 2022

    This was my first metal purchase. The staff was very nice and helpful with everything. They explained the process and answered all my questions in detail. I was happy with the service that they provided me.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Daryl. Thank you so much for taking time to let everyone know your experience with us was positive and helpful. Our goal is to make the process quick, easy, transparent, and easy to understand. We look forward to serving as your personal resource through the lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed July 12, 2022

    I initiated a precious metals IRA from APM earlier this year. The sign-up process was straightforward and fairly easy to complete. Transferring all the precious metals to the custodian took longer than I expected but was completed recently. Judging from my experience, I would recommend them to other investors.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you for your comments, Fred. I'm happy your experience with our team was positive. We are sensitive to the need to make the process quick and easy for our customers. Sometimes things beyond our control slow it down, but we will keep pressing ahead to become ever more efficient. Remember we are here to support you through the lifetime of your account — don't hesitate to call on us!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed June 22, 2022

    Everyone we spoke to at Augusta Precious Metals was very informative, patient, and understanding of our questions and concerns. They even set us an appointment with their director of education for any additional questions and a comprehensive review of what we covered today during our web conference. I find it incredibly refreshing not to be pressured, and to even have a company recognize that the sheer amount of information may require a revisit, just so you can hear it all again and readdress any questions that may arise in the interim. Thank you APM, and thank you Lauran ** for your guidance and commitment to our pleasurable experience. We look forward to being customers for life. Respectfully, Michael & Morgan **.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Michael. I'm happy to hear we were able to provide the information you needed before opening an account. That is exactly why we have set up our team to be in a position to take questions and patiently get you answers you need if we can. We will be here working with you for the duration -- the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    StaffRates

    Reviewed May 8, 2022

    I was recommended Augusta by a friend. I was interested in learning more about a precious metals IRA. They set up a zoom meeting and I was provided with a very detailed presentation. Afterwards they answered all of my questions. They were very helpful and knowledgeable. I appreciated that they do not pressure you to open an account with their company.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Sasha, thank you for letting us know your work with our team was helpful. Don't hesitate to check in again at any time. We will be here to help for the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed April 20, 2022

    Participated in the Augusta Precious Metals webinar. It was very informative with knowledgeable staff. Felt very comfortable being able to ask questions. So far impressed with the company. A bonus was to find out that you get a free silver coin with each review that you do.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    I appreciate your taking the time to write this review, Joe. It's important for people to have this information and it's to your credit that you sought it out. The team is committed to being there for you to make the process easy and quick -- and we stay in touch, serving as your personal resource, throughout the life of your account. We are here to help...
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed March 29, 2022

    I have dealt with Augusta in the past. This recent transaction was seamless. They are very patient with questions, and a pleasure to deal with. I wired the funds for a recent transaction. As soon as the funds arrived (that day), I received a verification call, and was asked what I wished to purchase. Prices were competitive. I will continue to deal with Augusta in the future.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    That's an amazing positive report of service from us, Robert, and we very much appreciate it. As you know, we work hard to make sure the process is as quick and easy as possible -- and transparent, so you always know what's happening with your account. Also, as you know, we are available as your personal resource for the entire account lifetime, so be sure to ask if you have other questions any time.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServicePriceRates

    Reviewed March 28, 2022

    The customer service was superb, they explained each part of the process and showed me what was required to set up an IRA account to hold the gold/silver coins. However, the price of the gold/silver coins was quite high compared to the price of gold/silver quoted in the Wall Street Journal.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Tom. It was our pleasure to serve as your source of information and assistance with these products. The sale price is always higher than "spot" -- is that what you are referring to? Prices also vary from day to day. Please let us know if you'd like to discuss! I can tell you that we know Augusta's bullion prices are competitive. We appreciate your time and will always be here to help for your account lifetime.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed March 26, 2022

    Transferred two old 401k's to Augusta Precious Metals. was very easy, and the staff answered any Questions I had. took about two or three weeks from start to finish. I would highly recommend Augusta to anyone!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Great to hear, Jeffrey. You deserve credit for taking action with your new account. We love helping retirement savers like you, and I'm sure you now know we will be here to assist you from today through your account lifetime. Call on us anytime.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaff

    Reviewed March 24, 2022

    Had a wonderful phone call with Mr. Devlyn ** on the webinar presentation. He explained the current market in regard to gold/silver and has an extensive background in Analytics. He kindly took questions and answers (I had a list) and helped me understand more particulars. Lauran ** did a great job in helping prep for the call and follow-up. They focused on information...no pressure, no deadlines, no "sense of urgency". They want the gold investment decision to be well thought out by the customer. Very happy with the information I received.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Arlene, thanks so much for letting everyone know you are happy with our team. It's important for Americans to know how to effectively diversify their savings, and we feel honored to help. Please don't hesitate to check in anytime during the process -- we are here to help through your entire account lifetime.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 10, 2022

    Extremely current, detailed and informative. Pertinent to my situation and although a general overview of world events reflected well on my desires. Adapted timing to my schedule. Provides available services and all accompanying fees.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Richard: We very much appreciate your comments -- we are committed to providing transparent information you can't find anywhere else that is important to help you diversify. Call on us any time. We offer account lifetime service, so you know we'll be here when you need us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed March 10, 2022

    I just completed the Augusta’s unique Gold & Silver Web Conference and 1:1 session to learn more about a precious metals self-directed IRA. Great information and I especially liked the 1:1 opportunity to ask my questions and learn more. Thank you!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    I'm so glad the web conference was helpful, Aleta. Thank you for trusting us with your time. It's our favorite thing to do -- help American retirement savers diversify in this great way. We'll be here for your account lifetime to assist in any way we can.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed March 10, 2022

    Excellent presentation by Augusta Precious Metals. I feel I need to protect my retirement and I am happy to put it in a gold/silver IRA. Augusta Precious Metals were very polite and easy to talk to and I left the presentation knowing that I am making the best decision.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Julia: That is great news! It is our pleasure to help you diversify with these products. Keep in mind that our team will be here throughout the entire lifetime of your account to assist, so don't hesitate to call us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed March 5, 2022

    I'm new to precious metals and transferring part of my IRA to a new precious metals IRA was a scary thought. These folks put my mind at ease and made the transaction seamless! I highly recommend Augusta Precious Metals for anyone considering a gold IRA.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Mark, so glad to hear that things went well with the team. We are happy to be able to help you get the information and confidence you needed. The great thing is that the same team is here to help anytime throughout your account lifetime.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Feb. 26, 2022

    Due to our uncertain times, I believe the responsible thing for me to do to protect my investments is to invest a portion in PHYSICAL Silver and Gold. After considering several companies I selected Augusta as the best choice. Their reviews were outstanding with no negatives that I could find. Their team made the process as efficient as possible and was very informative.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    MG, I appreciate that you took time to leave this review of our team. Thank you for selecting us as your choice for this purchase. We are committed to being here for you for the lifetime of your account, so please don't hesitate to call on us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Feb. 11, 2022

    The Zoom presentation was very informative and the individuals were very knowledgeable and friendly. We were able to ask questions and received informed answers. This has allowed us to make a more informed decision about diversifying our assets based on the current economic situation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, James. Thank you so much for your positive review of our team. We are here to help you get the information you need — any time. In fact, unlike many other companies, we are here as your personal resource for the entire lifetime of your account, not just until you purchase your products. Call on us as needed!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 31, 2022

    Mr. ** was very informative and thorough in his educational presentation and Mr. ** was very helpful and professional. Both gentlemen answered all of my questions and neither pressured me to invest. I feel very comfortable if I decide to invest with APM. I have done much of my research ahead of time, and they have lived up to their top-notch reputation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, Antonio. We appreciate you and look forward to assisting you further — in fact, as you now know, we are here for you throughout the entire lifetime of your account. Don't hesitate to call on us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 27, 2022

    The customer service person was quick to be of assistance. She is reliable and willing to research the things in question. And to get back to me in a timely fashion. I know this to be a fact from a previous situation involving fees.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Robert, I am so glad to hear you were able to resolve your questions with our team's help. That is definitely the goal — we want you to feel free to call on us at any time. We will be here as your own source of information through the entire lifetime of your account!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 18, 2022

    Augusta Precious Metals are a great resource to diversity your portfolio with a precious metals IRA. They are very knowledgeable about the market and have excellent customer service. I highly recommend them.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Tracy, thank you so much for your vote of confidence in our team. Our goal is to make the process easy and transparent for you and all of our customers. Don't forget, you can call on us any time during the entire life of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    MaintenanceStaff

    Reviewed Jan. 14, 2022

    Very positive experience with Augusta Precious Metals. Attended the one-on-one Video Conference with Mr. Devlyn **, who answered many questions regarding uncertainties in the current economic climate. Lauran ** was very helpful in giving advice to help me navigate toward setting up a self-directed IRA. Will not work with any other company!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    I'm very happy the team was able to help you, Brian. Our goal is to not only make things easy for you to navigate but to help you get the information you need. It's the very reason we have an on-staff economist and precious metals experts at the ready for all of our customers. Call on us any time during your account lifetime.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed Jan. 13, 2022

    Gave all the reasons for buying gold and silver as a stable place to save your money, avoiding the precarious state of the money in the world and US. It felt like a very safe place to put money I've saved that could disappear in the days ahead.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Judith: It's so important for investors to stay on top of economic changes — it helps you decide next steps. That's why we spend so much time sharing information. In fact, as you know now, we are here as your personal source of updates on the economy and precious metals for the entire duration of your account. Don't hesitate to call on us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 24, 2021

    Customer service team made great efforts to engage me into a 30 minutes 1:1 web conference with Mr. Devlyn **. Devlyn did an excellent job in educating me about the current economic situation. He was very kind in making sure that I understood what he was talking about. Near the end, he was patiently doing Q&A with me. Finally, a customer service team member followed up with me. The entire process was done professionally, educational only, no sales pitches. Great job!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you for taking time to write this, Tom. As you could tell, it's really important to us to make the process of learning about gold and silver (and opening accounts) very unstressful and clear. We know it's a big decision and you need to feel confident. We will be available for the entire lifetime of your account with the same level of service.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed Dec. 23, 2021

    From start to finish I could not have asked for better service. I was given a clear description of the programs, the advantages, the security of the product, and all my questions were answered. Each step was clearly outlined. Thank you.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, V! Thank you for explaining how well your time with our team went. We love helping Americans like you protect your retirement savings -- and making the process smooth and easy. We will always be here to help, through the entire lifetime of your account. Don't be shy about checking back with us anytime!
    Sincerely,

    Isaac Nuriani, CEO

    PriceStaff

    Reviewed Dec. 23, 2021

    The consultants are knowledgeable and the webinar was informative and very helpful. They patiently answered my questions and concerns. Ebony, one of the representative in charge of assisting new clients, walked me through the whole process of signing up and rolling over of my 401K.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Marissa. Thanks so much for weighing in on your experience with our team. It was our pleasure to help you protect your savings with these products. Remember, Ebony and the entire team are always here to help -- through the entire life of your account, not just after setup!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffRates

    Reviewed Dec. 20, 2021

    I would like to express that was a great presentation. It was very informative and interesting. My wife had some reservations as to rolling over my existing 401K and her concerns have been resolved. It was a great and informative presentation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Michael, I greatly appreciate your taking time to let the world know how happy you are with our team. We love our work, because we get to help Americans like you and your wife find confidence in the future through these assets. Effective diversification is very powerful! Please remember we are always here, through the entire lifetime of your account, to help in any way we can.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Nov. 22, 2021

    As a new and inexperienced customer to purchasing PM for investment, this company has an excellent presentation and very professional business staff to help me along the way. So far my experience is great!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Kelly: Thank you so much for your vote of faith in the team. It is always our pleasure to help you get the information you need and make the process easy. In fact, as I'm sure the guys explained, we are committed to serving as your personal resource from beginning to end of your account span. Let us know how we can help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Nov. 18, 2021

    Augusta Precious Metal agent Kevin Martin put together a very informative presentation of IRA Gold and Silver investments. He coordinated a presentation by Devlyn ** which provided details from an economy perspective. I was impressed with the information which was presented. This information provided me with the information that I need to determine if investing in precious is right for my portfolio. They graciously answered all my questions.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Jack: Thanks very much for taking time to let the world know about your positive experience with Kevin and the team. It was our pleasure to help you get informed about the economy and the buying process. Don't forget that the same team of professionals will be available all through the life of your account with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 17, 2021

    From the minute I began my Zoom call to the minute I ended the call and throughout the entire sign-up process, there was a lot of educational presentations and discussion with both my Customer Success Agent (Kevin) and the Head Analyst (Clint). They both were very patient and understanding with me, and I appreciated their time, their kindness, and their professionalism. I feel confident in my investment decision and am happy to be a client of Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Sondra: Welcome! It was our pleasure to assist you in getting the information you needed to open your account. We know it can be challenging to gather information about the economy--there is so much to know, and during times like these there is so much at stake. We will be here to help for the entire lifetime of your account, so be sure to let us know if you have more questions.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceCoverageStaffEase of UseTransparency

    Reviewed Nov. 16, 2021

    From the initial call to the set up process to the purchase of gold and silver, Augusta Precious Metals has a developed a user friendly and transparent process. I had already made up my mind that gold and silver would be an important component of my overall investment strategy and the wonderful people at Augusta were there every step of the way for account setup, IRA transfer and explaining the many nuances of investing in gold and silver. The personal follow up has been tremendous. I would definitely recommend.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you so much for your kind words, Stephen. It's always gratifying to this team to help retirement investors such as yourself put these assets in place to protect your future. It was our pleasure to assist, and as you know by now we will be there for the entire lifetime of your account to help as we can.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Nov. 12, 2021

    This was a professional presentation that described practical considerations for future planning, with the volatile nature of the forecasted conditions continuing into the future. Stay physical! Keep 3D. Silver & Gold.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Kimberly. We very much appreciate your taking time to leave us a positive review! If you have any questions at all, be sure to check in with your customer success agent. The entire team is at your disposal throughout the life of your account, and we look forward to working with you again.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffTransparency

    Reviewed Nov. 12, 2021

    Very solid and professional presentation. The fact that Devlyn ** personally takes the time to present the materials and to ask questions was a huge plus for me. The presentation was up to date with current government and Fed change information for the current week. I definitely recommend everyone looks at Augusta as an option for buying precious metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    We very much appreciate your vote of confidence, Todd, and we look forward to assisting you through the purchase process. The great thing about this team is that they are allowed to be there for you throughout the life of your account, unlike some companies that all but disappear once your transaction is complete. Reach out any time.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Nov. 6, 2021

    I was visiting Augusta Precious Metal's website and simply clicked a link for them to provide information about their gold and silver IRAs, and within minutes, they called me on the phone to speak to me personally. They had a whole team of people arrayed to provide me with information about gold and silver IRAs, to help me open an account with them, and to get my existing IRA transferred from the previous custodian. I even left on vacation in the middle of the process of establishing a gold/silver IRA with them, and I never experienced the slightest disruption in communication or assistance at all while I was out of town. They made the whole process so easy, and I was extremely impressed with their level of customer service!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Loretta. It's very gratifying to read a review like yours. The team works hard to make the process smooth and easy. The great thing is, through the entire life of your account, we promise to provide the same thorough attention to your account needs. Thanks for taking the time to let everyone know what you think of us!
    Sincerely,

    Isaac Nuriani, CEO

    Staff

    Reviewed Nov. 3, 2021

    I received an excellent economic review that explained the advantages of buying gold and silver. I was then given another video to explain any associated fees and timeframes. I was encouraged to ask further questions.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Gloria: Thank you so much for your positive review of your experience with our team. Remember, the same folks will be available throughout the life of your account to make everything easy, transparent and informative.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffFollow-Through

    Reviewed Oct. 19, 2021

    I love working with Augusta Precious Metals. I have rolled over several retirement accounts thru them and have found them to be professional, courteous and efficient. They are customer oriented and always follow through. I would highly recommend them.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Ruth! Thank you very much for your heartfelt vote of faith in us. It is our pleasure to help you with these rollovers, and we are excited to have you as a part of our "family." Don't forget, the team is available to you throughout the lifetime of your account. Don't hesitate to contact us with any questions you have.
    Sincerely,

    Isaac Nuriani, CEO

    StaffTransparency

    Reviewed Oct. 13, 2021

    The staff at Augusta Precious Metals is friendly and knowledgeable. The webinar is very informative. Opening an account was easy. They try to be very transparent. An overall excellent experience and I recommend them.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thanks so much for the positive review of your experience with our teams, Lois. It was our pleasure to assist you with opening an account and helping you protect your savings. We love what we do, because we get to help people like you every day. Don't forget we are here to help for the entire life of your account...
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Contract & TermsPriceStaff

    Reviewed Oct. 6, 2021

    The presentation helped me understand the process of moving traditional IRA assets to physical metal stored in a depository. I now understand the steps required, the timing for everything, and the fees for the most part. The only thing is I still don't really understand how they get paid if they don't charge transaction fees. They said they get paid by the US mint.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Katharine: Thanks so much for your positive review of your experience with our team! Transparency is very important to us, as I know you learned during the webinar. Actually, we don't get paid by the mint. Our business revenue comes from a bid/ask spread -- it's clearly defined in our transaction agreement. Please let us know if you have any further questions. We will be here throughout the lifetime of your account to answer ANY questions you have!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    CoverageStaffRates

    Reviewed Sept. 30, 2021

    I attended a web conference with an Augusta Precious Metals about diversifying my IRA. It was very informative and they readily answered any questions I had. There was no pressure to make an immediate decision. They covered the applicable fees and seem to be a good company to work with if you are interested in precious metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, James. It's important for Americans to have accurate information to make good decisions, and our team is committed to providing you with facts you might not find elsewhere. Please consider us your personal resource for the entire life of your account!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Aug. 17, 2021

    Augusta provided a professional, objective and honest presentation of their services, processes and relationships with the industry and related companies. It was informative, and also provided solid reasons for investing a portion of available funds in a Gold/Precious metals IRA.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Henry, thank you for taking time to share your thoughts about this. Our customer success agents work hard every day to share this very important information with Americans like you who are looking for ways to diversify their savings. Keep in mind the same team will be available to you throughout your account lifetime. We are here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2021

    Great company to work with! Very educational in the beginning learning the in’s and out’s of a Gold and Silver IRA. They made it very easy withdrawing money from my 401K and initiating an gold and silver IRA. The representatives were right there to answer any questions I had and were always available for follow up questions. I highly recommend Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you so much for taking the time to write a review of us, Alain. We are thrilled to be able to help you execute your plan to diversify your retirement savings. As you discovered, the team works hard to make sure the processes streamlined and easy to understand. That same team is available to you anytime — through your account lifetime.
    Sincerely,

    Isaac Nuriani, CEO

    Customer ServiceSales & MarketingSales Tactics

    Reviewed July 27, 2021

    I thought the presentation was educational and not a high pressure sales pitch. The presenter noted the reasons why an investor should select Precious Metals, e.g., inflation, fluctuations/swings in the stock market. The presenter willingly answered my questions at the conclusion of his presentation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Edward — thank you so much for sharing your experience with our company. There is a lot to learn, and we love being America's source of information about the economy and metals. Please know we will be here to provide the same informational service as long as you have an account with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed July 27, 2021

    I participated in a webinar coordinated by Lauran ** and conducted by Devlyn **. He was able to pass along a lot of great information concerning the current economic climate and the likely price movement expected for the next few years of precious metals due to current policies in the United States. He was able to respond to questions that I had with concise answers that were easy to understand. The webinar was very useful and the gentlemen were not trying to just sell products, but educate clients.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Kenneth: We enjoyed spending time with you discussing these important things, and we look forward to serving as a personal source of information for you throughout the entire life of your account with our company. We are here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed July 26, 2021

    Augusta provides a comprehensive overview of not just the process for purchasing gold and silver, but a detailed one-on-one analysis of why it makes sense for many people to do so. I feel completely educated and comfortable with what to do, and how to do it.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Douglas, we appreciate your taking the time to let readers know about your experience with our team. I'm glad you feel comfortable, and we look forward to walking you through the process and being here throughout the life of your account as your personal resource.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.
    StaffRates

    Reviewed July 23, 2021

    Very informative Zoom meeting explaining the reasons to purchase Gold and Silver and why to use APM. Rated as a top customer focused business. Explaining all the fees and protection to make purchase with APM.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you for your positive review of our company, John. Transparency is extremely important to us — we were recently recognized by Investopedia for this. Our team enjoyed talking with you about our products and process. Please lean on us if you have more questions.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingPriceStaffSales Tactics

    Reviewed July 20, 2021

    When I was initially contacted by Kevin ** about purchasing precious metals I was very apprehensive about having to listen to a high pressure sales pitch and webinar. Through Kevin's persistence he convinced me to participate in a web conference with precious metal analyst Devlyn **. If you don't know of Mr. ** I can assure you he does a great job in explaining the current economic scenario and has the ability in layman terms to explain the benefit there would be in having a portion of your assets invested in precious metal. The session was not only informative, but educational as well, without the pressure many of us have experienced when someone has tried to sell us various goods and services in the past. Well worth the invested time.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you so much, Ralph. Our team loves helping customers like you understand metals and how they fit into the economy. We believe any American who wants to know about these important assets deserves to have access to accurate, clear information. Keep in mind we will always be here to help you understand what's going on behind the scenes in the economy.
    Sincerely,

    Isaac Nuriani, CEO

    Rates

    Reviewed July 15, 2021

    Was a very good presentation. My wife and I are thinking about it. Problem is our age. I am 79 and maybe a bit old for it. It was interesting and very good. I think having gold may be good for the future.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Ralph, thank you so much for your favorable assessment of our team. It's true gold and silver are usually considered to long-term endeavors. However, storing value in precious metals is much better than losing it in the volatile markets. If you decide to go with gold and silver, you know where to find us. We are here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffRates

    Reviewed July 15, 2021

    It was an interesting and informative process, talking with both Kevin ** and Devlyn ** and hearing Joe **'s video. My wife and I had all our questions answered and they were very patient with us. I am concerned about the US economy and it was helpful and informative to listen to Devlyn's presentation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Daniel: Your concern about the economy is understandable...it's why we have so many people asking us for information. Thank you for taking time to let us know you were happy with our team. We will be here for the entire life of your account, so don't hesitate to get in touch.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Alan increased rating by 1 star.
    After a positive interaction with Augusta Precious Metals, Alan increased their star rating.

    Original Review: July 8, 2021

    The Host Kevin ** did a good job of explaining this retirement option. And the presenter Devlyn ** has a wealth of information, and the ability to explain the strategy in lay-man terms with visual slides to enforce the idea.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Alan: Thank you very much for your assessment of our team. We look forward to helping you with your precious metals purchases as needed. Keep in mind that the same team will be available to answer any questions you have throughout the life of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed June 28, 2021

    Augusta Metals walked me through all the steps to purchase gold and silver and supplied me with all the knowledge needed to set up my first purchase. This well informed group of professionals has set forth a program that will make my first purchase simple and exciting!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    So glad to hear it, John! Thank you for letting others know how well the process went for you. That's our goal – to give you access to the information you need and then ensure a smooth and transparent purchase. We were pleased to help, and will always be here to answer your questions.
    Sincerely,

    Isaac Nuriani, CEO

    Sales & MarketingStaff

    Reviewed June 23, 2021

    I was fortunate to partake of an informative conference online. Much was discussed that was very helpful and I may just change my current Silver holder. There was not any sales pressure, I was impressed with the service offered.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you so much for your vote of confidence, Cynthia. It was our pleasure to talk with you about how the economy works and explain our purchase process. We enjoy providing an informational service and smooth purchase process that helps Americans achieve their retirement goals. Keep in mind we are always here to answer your questions.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer Service

    Reviewed June 23, 2021

    This was my first experience with purchasing precious metals. I could not believe how much time on multiple occasions they explained everything involved and were there with follow up throughout the process. I am very happy with my Gold IRA. I feel more confident in my financial choices.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Lavonne, thank you for taking time to share how your experience with our team went. Above all, our mission is to help people get the information about the economy that they need and then make the purchase process smooth and transparent. Please don't hesitate to reach out as needed.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed June 23, 2021

    The discussions were clear and precise. Kevin ** opened the discussion pleasantly. The discussions by Clint ** were precise and he answered my questions pleasantly and efficiently. The closing remarks by my favorite quarterback, Joe ** gave me the feeling that the game was won!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Daniel. Thank you so much for your kind remarks. Our goal is to make sure every American retirement saver who wants to understands the economy. Much of the information we shared is not available in other places. The same team is at your disposal through the life of your account to aid in information gathering.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed June 9, 2021

    I was informed of the reasons to consider gold as part of my investment portfolio. Very informative. I learned some very good reasons to open up a new IRA and get into precious metals to make my money work for me.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, John. Some of the items included in the presentation are surprising, aren't they? Financial advisors don't want to share some of those facts. We are very happy to be a part of your diversification team--we'll stand by to help with the purchases you choose and answer your questions through the whole life of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 3, 2021

    Very helpful, and easy and fast to answer my questions. Some coins were not in stock but a person at order desk gave me a couple options and got better choices than I was going to buy. Overall a good experience.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Duwayne: I'm very happy things worked out even better for you. We've got some great professionals on the order desk who really know their way around the options. In fact, all the members of our different departments are "part of your team." Feel free to consult us about anything precious metals during the entire life of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed May 25, 2021

    Well presented, clear and concise answers to my questions. They made the whole process for my IRA transfer very easy and pleasant. Would not hesitate to recommend Augusta. Grateful to be able to deal with a company with experts and integrity.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Robert, your comments are very satisfying to me as the company's CEO--I wanted to create a company that supports the efforts of American savers in a way that many financial professionals don't, and it sounds like we hit that target with you! Keep in mind we don't just complete the transaction and then go away; we will be here to help with your metals needs for as long as you need us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed May 25, 2021

    My experience with Augusta has been nothing short of complete satisfaction! They are very patient and informative with every necessary step in the process using a friendly personal approach. I highly recommend Augusta Precious Metals because they give you very much confidence with their knowledge and demeanor!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Glen, thank you so much for your vote of confidence in our team. We love working with Americans like you to bring some peace of mind to saving for the future. Please consider us your personal gold and silver resource--we are here to answer any questions you have, and we'll be here for the entire duration of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed May 14, 2021

    This was a very interesting presentation. It was well presented, very informational and easy to understand. There was no pressure to buy. It is very appropriate in tune for current economic conditions. I highly recommend to anyone who may be thinking of purchasing gold and or silver.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you so much for your recommendation, David. As you know, it's important for American savers to know some things about what's going on behind the scenes in the economy--and it gives us great satisfaction to share what we know and get you started with diversification. You can count on us to be your source of information for as long as your account exists. We are here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed May 14, 2021

    Was one of the most professional and helpful that I have ever had in my days of managing my financial assets since my husband passed away. I felt completely at ease and in good hands for my first time in the process of purchasing precious metals with APM's guidance. Thank you, APM very much!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Jeri. It was our pleasure to assist you with buying metals to help you diversify your assets. We believe every American deserves to know about and be able to easily access these alternative assets. Over the lifetime of your account, we will always be here to help as needed.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed May 7, 2021

    I had an initial online meeting with two advisors that was very informative. One provided financial information, the other information about the company and enrollment process. Both spoke very well, clearly and it was easy to understand. They answered my questions. There was no pressure and I was very comfortable with the meeting, contents and Augusta representative. I'm strongly considering utilizing Augusta Precious Metals services. At this point everything was executed very well and professionally,

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Rich: It was our pleasure to assist you with this part of the process. As you now know, educating Americans about the economy clearly and professionally is an important part of our mission. That means we will always be here to help you get the information you need. We are here to help!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed April 24, 2021

    Augusta Precious Metal folks did a great job in explaining the process of converting a IRA over to precious metals. The whole process was easy and straightforward. They help in filling out all the forms.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Greg. We were very happy to help. It is a pleasure to help people gain some peace of mind about their savings in this way. All Americans deserve to have a way to sometimes offset losses in their savings. Rest assured, we will be here for the entire life of your account as your personal resource...
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaff

    Reviewed April 21, 2021

    THIS experience was rewarding and learning. I learned a lot about investing in the precious market, I was pleasantly surprised about how easy was when you have professionals helping you at every step of the way.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Michael. Thank you very much for sharing these great details about your experience. It was our pleasure to assist you with the process, and we are standing by to help going forward, too. In fact, don't forget you have access to all of us throughout the life of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServicePrice

    Reviewed April 15, 2021

    I wanted to transfer my metals from another storage facility and I had no idea how to do that. I called Cierra ** at Augusta Metals to basically just ask how to do it. She took charge from that point and handled everything for me. Not only did she handle it, but did so with extreme courtesy and patience. I was so impressed with her, I wanted to write this review to let everyone know who to call at Augusta with any needs.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    As CEO, I am very happy to hear your experience with Augusta Precious Metals was positive. We are very selective about the precious metals storage facilities we use, as you know. Our mission is to take the stress out of the gold and silver buying and storage process — to work with you on the details, so you gain the peace of mind you desire from using precious metals to diversify your savings. We look forward to assisting you going forward. Don't forget, you will have access to Cierra and the entire Augusta Precious Metals team for as long as you have your account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    StaffRates

    Reviewed April 15, 2021

    They acted very professional, not pushy, everything was left up to me. Mr ** was very informative looking for a good to diversify my portfolio. Settled on them because of their ratings and glad did. I would recommend.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, Americo. It was our pleasure to speak with you about physical gold and silver to help diversify your savings. As you know, we work very hard for our top precious metals ratings — which means we work hard to make gold and silver buying easy and transparent for our precious metals customers. We want to be the best gold company out there, and we will be here to assist you with all things gold and silver throughout the life of your account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2021

    The follow up and customer service of the folks at Augusta Precious Metals was outstanding. Their patience and knowledge in explaining the entire process was better than that of my financial advisors. Many thanks.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, Patrick. We'll take that as a much-appreciated compliment on the skills of our multiple precious metals service teams at Augusta Precious Metals. We do honestly work very hard to make the gold and silver buying process easy and transparent. In part, this comes from intense training and the solid experience of our team members with economic analysis and physical gold and silver. Be sure to let us know how we can help going forward — your account gives you complete access to Augusta Precious Metals' team members.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed April 5, 2021

    The presentation describing the current economic situation and the potential for hyper inflation in the near future is absolutely right on the money. It’s very clear and understandable. I agree with the position that the presentation took, And although no one can predict the future I believe this presentation and its conclusions are right on. Thank you very much. Excellent presentation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    James, thank you so much for your assessment of the Augusta Precious Metals presentation. We are excited about helping you set up a physical gold and silver savings account to help you diversify your savings. Remember, we will be here not only throughout the process but for the entire life of your account to continue sharing information about the economy and precious metals.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 5, 2021

    I was looking for a company to move my 401k. I recently changed my place of employment, and needed to change. I had seen the commercials on tv with Joe Montana as their spokesperson. I contacted APM to get more information on their services. I was contacted by their reps to go over any questions I had. I had several conversations with their reps. They answered my questions and got me set up moving my funds from my 401k. At this point I am very satisfied with the service I have received. Hoping for a long and successful relationship going forward.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you so much for your vote of faith in Augusta Precious Metals, Paul. We are also looking forward to having you as a customer. Silver and gold IRA rollovers have become an excellent way for Americans to gain some peace of mind through often-effective diversification. Our goal is to make the process as smooth and transparent as possible. We will be here through the entire life of your account to help.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    StaffBilling

    Reviewed April 1, 2021

    God, Mike Pence, Donald Trump, Bill **, and Joe **. The Augusta people make the Gold IRA thing make sense and answered all my questions I had. It really helps me with instilling trust that Joe is their spokesperson AND a customer. I am going for it.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    We are thrilled to have you in the Augusta Precious Metals family, Michael. Physical gold and silver are a useful way to gain some peace of mind through frequent diversification. You will be in good company as a precious metals owner — not just Mr. Montana, but thousands and thousands of Americans who now looked to these tangible assets and precious metals rollovers for their retirement savings. Don't forget, we will be here through the life of your account to provide the same level of information as needed.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Rates

    Reviewed March 28, 2021

    The presentation was a canned of course. Was not customized to fit my specific interest or level. They could have just sent a video I could watch on my own. The fees were a bit steep. As much as Joe Montana might be well known, he is already rich guy, so I do not really associate him with the average investor.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, David.

    Thank you for the information. We'll take note of your comments and do what we can to further customize the presentation. Regarding fees, it’s only $230 for the first year and after that just $180 per year--no matter how much gold and silver you store. That is much less than most traditional accounts. Don’t forget, we are here to help as your personal resource.

    Sincerely,
    Isaac Nuriani, CEO

    ________________________________________

    Verified purchase
    CoverageStaff

    Reviewed March 27, 2021

    The information provided was excellent. They covered every aspect to protect IRA/401K money by creating a precious metal self directed IRA. During the conference you can ask questions and at the end there is absolutely no pressure to make an on the spot decision. Great way to find out about Augusta Precious Metals and how to protect your retirement funds.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, George. It was our pleasure to share what we know about the economy and precious metals — both through history and today. Our mission is to help every American who wants to get the peace of mind that comes from achieving frequent diversification with physical gold and silver. We will be here for the life of your account to answer any additional questions and assist open snip you with all things precious metals.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Sales Tactics

    Reviewed March 26, 2021

    It was a really good presentation regarding the process and content of holding gold/silver in your 401(k) or IRA. Presentation was very detailed and instructional. It was not high pressure, which really surprised me.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Mike: Thank you so much for letting us know how much you appreciate the Augusta Precious Metals team. We are fortunate to have an exceptional group on staff to help us serve our valued gold and silver customers, and we work hard to keep everyone trained in economic and precious metals information. This same team stands at the ready to assist you through the entire life of your account. We are here to help.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Punctuality & Speed

    Reviewed March 19, 2021

    Very easy to do business with these people. I did business with others and no Comparison. Slow service from their competitors and I recently received very fast service from Augusta Precious Metals. I recommend them highly.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Dale. Thank you so much for your helpful assessment of Augusta Precious Metals' service. Speed is just one of the most important commitments we make to our gold and silver customers. In addition, we are dedicated to helping educate you about the economy and precious metals, making the purchase process smooth, and ensuring that every part of your precious metals transaction is transparent.

    In my opinion, one of the best things about Augusta for gold and silver buyers is that we are available for the entire life of our customers' accounts to answer questions and assist through any part of the process — all the way to disbursement or transfer of your gold and silver.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed March 18, 2021

    I was confused about the benefit of a gold IRA for the company's qualified retirement plan until Mr. ** clarified things for me. I knew I had a problem; I just didn't know quite what it was, but he cut straight through to the basics and helped me understand what I needed to know. In fact, he was the only person I've talked to among many who was able to do that for me.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Antoinette, thank you so much for your review of Augusta Precious Metals. Understanding the economy and the benefits of different investments certainly can be confusing. Although Augusta's economic education team cannot serve as financial advisors, they know a great deal about the economy, as well as precious metals and how they have interacted with the markets through history.

    The gold IRA, whether it's a rollover or direct purchase, has become a useful tool for many Americans — to help them hedge against inflation and other economic stresses. You can be sure our education team is available for the entire life of your account to assist with any questions you may have all along the way.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed March 18, 2021

    My initial contact with Augusta Precious Metals was a pleasure. The discussion was very informative relative to past and current economic trends which is very helpful in making the decision if investing in precious metals is right for you. They were very patient with me and encouraged discussion of any concerns I had. There is absolutely no pressure applied to invest, they make it clear they are there to help you if you wish to invest. I will definitely recommend them to my friends who may be considering investing in precious metals in our current economic environment.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Morgan. Thank you so much for the positive review of your experience with Augusta Precious Metals' education team. It was our pleasure to help you get the information you needed to determine whether gold and silver are right for you to help you diversify your savings.

    Don't forget the members of Augusta's economic and precious metals education team are always available to you through the entire life of your gold and/or silver account. We believe all Americans should have the opportunity to add precious metals to diversify and hedge against all the economic stresses we are facing right now.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Reviewed March 2, 2021

    Kevin ** and his associates did a Great Job of giving me all the information I needed to get started. Great inside information all about Augusta Precious Metals. All the steps I needed to go through to start a new IRA account. Very Pleased!!!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Thank you for your vote of confidence in Augusta Precious Metals, Jerry. It was our pleasure to provide the physical gold and silver information you were looking for to help you diversify your retirement savings with a gold IRA. As you know now, we at Augusta love helping Americans use the gold IRA rollover to hedge against the concerning volatility in our economy right now. My favorite part is when people realize there is indeed something they can do to gain some peace of mind.

    Remember, we will be available to assist you with any precious metals questions through the entire life of your account. We are just a phone call away.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    StaffRates

    Reviewed Feb. 27, 2021

    Very informative. Excellent presentation answering all questions asked completely. A extremely knowledgeable presenter. I would recommend Augusta Precious Metals to all my friends that might be interested.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    We very much appreciate your vote of confidence for Augusta Precious Metals and our team, George. It was our pleasure to provide you with information about the economy that is sometimes difficult to find. We believe every American has the right to know exactly what's going on behind the scenes — and how to easily purchase any physical gold or silver products they decide they want to use to help them diversify their savings.

    These are unsettling times, and it's nice to know there is something retirement savers can do about to hedge against inflation and other potential economic stresses. Please contact us anytime to help you get answers to questions or purchase additional gold and silver coins.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 26, 2021

    They answered all my questions and gave me investment advise about precious metals. Both gentlemen were sincere and open with me and I let them know at this time I was shopping for information to help me make an informed decision.They told me I could I could call any time for answers to future questions. I felt comfortable with Mr. ** and Mr. ** and told them when I made decision I would call them. We made a call back date for 90 days.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, James. Thank you so much for your positive review of Augusta Precious Metals and our customer success agents. Although we cannot by law offer financial advice, we are committed to helping Americans find important information about the economy, as well as providing an easy, streamlined way to purchase physical precious metals when you decide it's right for you.

    As you learned from the Augusta agents, we have also made a commitment to assist our customers well beyond the original transactions and all the way through the life of their accounts. This is unusual for a gold company. You have access to everyone in our company, from the receptionist to the CEO! Please don't hesitate to contact us at any time.

    Sincerely
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Feb. 26, 2021

    The gentleman that went over the facts on why to invest in gold as well as silver was excellent. He did a Phenomenal job of explaining and educating me. Highly recommend speaking to him Michael ** and Lauran **.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Thank you, Tony. Augusta Precious Metals appreciates your positive review of our customer success agents. It is our pleasure to provide the gold and silver information you need to diversify and balance your savings. Every American deserves to know what's going on behind the scenes with the economy — and to know the benefits of purchasing physical precious metals.

    Remember we are standing by as your personal precious metals team for the life of your account. In the meantime, don't forget to visit Augustapreciousmetals.com for helpful information, as well as photos of some of the available gold and silver coins.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Andrew increased rating by 1 star.
    Customer ServiceStaff
    After a positive interaction with Augusta Precious Metals, Andrew increased their star rating.

    Original Review: Feb. 23, 2021

    My experience with Augusta Precious Metals was excellent, my coach was Kevin **. He was very knowledgeable, and I learned a lot from him and his team. I have a follow-up meeting with him this Friday, and will be buying me some Gold and Silver.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Andrew, consider this my personal welcome to Augusta Precious Metals. We appreciate your taking the time to write a positive review of your gold and silver buying experience with us. Augusta is a gold company that takes our responsibility to customers like you seriously, and for that reason, as you now know, we will be at your disposal for the life of your account to answer precious metals questions, help you buy more gold and silver to diversify and balance your savings as needed--and even to help you navigate distribution when the time comes.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Customer ServiceStaff

    Reviewed Feb. 20, 2021

    Each phone call has been helpful and pressure free. They have walked me through the process of setting up and what comes next. The company has been checking in with me on what to expect as well as who will be contacting me next. Looking forward to getting everything done and working with everyone involved into the future. Thanks.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Stephen. I'm pleased that things are going smoothly with the setup of your precious metals account. The Augusta Precious Metals team — in all departments — are dedicated to making the process easy and staying in touch throughout, as you have discovered. We love knowing we are helping Americans like you gain some peace of mind about the future with diversification through gold and silver. Don't forget, even after the setup process, we will be available for the life of your account to answer questions, assist in the purchase of more precious metals, guide you through distributions and much more. We are here to help.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2021

    The staff was very professional. The videos that are used are helpful and illustrated the process. When I finished my first webinar appointment I was more informed and better prepared to move forward. Thank you for helping me save my retirement!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you for taking time to let us know about your positive experience with the Augusta Precious Metals team, Jamie. More Americans all the time our looking to buy gold and silver to help them diversify their savings. It was our pleasure to help you obtain the information you needed to move forward.
    Sincerely,
    Isaac Nuriani,

    CEO Augusta Precious Metals

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Feb. 18, 2021

    I recently had a very informative communication with Augusta Precious Metals. A video conference provided answers and new information for my interests in precious metals. I found their representatives well informed, and a pleasure to talk with. I learned a lot.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Alan, thank you very much for your positive assessment of Augusta Precious Metals. Our team is dedicated to getting you the precious metals information you need to make decisions about your savings and ensuring a smooth and easy gold and silver buying process. Keep in mind we will be here over the entire life of your precious metals account. Let us know how we can help.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    StaffTransparency

    Reviewed Feb. 12, 2021

    Conference was succinct and very informative, easy to follow and understand. It made us comfortable with the process of buying and holding precious metals in our IRA’s. The information given was up to date and appropriate for today’s political and economic environment.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Doug -- and thanks very much for your assessment of the Augusta Precious Metals gold and silver conference. We are pleased to provide the precious metals information you need, and will look forward to being your precious metals company. As you can tell, we are committed to making sure every American who wants to use gold and silver to diversify their savings gets the opportunity -- and feels good about it. I believe it helps to have a team of transparent precious metals professionals in your corner. We will be here to help with all things gold and silver throughout the life of your account. Don't hesitate to call on us.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    PriceRates

    Reviewed Feb. 11, 2021

    I was included in a personal webinar to learn more about gold and silver acquisition and why this might be a valuable add to my retirement funds. Shown what the past has meant for gold and how the continuous printing of dollars has devalued our dollar and inflated gold and silver prices.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Steve, thank you for taking time to share what you got out of your Augusta Precious Metals Gold and Silver web conference. As CEO of the company, it has become very important to me to make sure every retirement saver in our nation has access to this information if they want it to help them gain peace of mind about the ongoing value of their IRA or 401(k).

    Everyone is in the habit of making investments and letting them sit. My philosophy is that it is super important to keep an eye on things and consider ways to diversify and balance your savings so it will help you hedge against potential volatility in the economy. Physical gold and silver, in my opinion, are a perfect way to do this. Please consider us your personal gold and silver resource, and don't hesitate to get in touch as needed. The professional education team members you spoke with, as well as all Augusta Precious Metals personnel will be at your disposal through the life of your account.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 11, 2021

    This has been a good experience! The level of education provided on coins & the market is what I found most valuable. I have a greater understanding & appreciation for my diverse retirement portfolio.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Denecchi: Thank you so much for letting everyone know about your positive Augusta Precious Metals experience. It is very important to do your due diligence on gold and silver and understand how they have performed in the market in the past in response to economic turmoil.

    As you can tell, we believe buying physical gold and silver is one of the best ways to gain peace of mind about your retirement savings. Although we cannot act as investment advisers for you, we are dedicated to providing rich and highly useful information about the economy and physical gold and silver. Please remember, even after your account is established, we will be here to provide additional information as you need it. We are here to help.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    CoverageStaffRates

    Reviewed Feb. 11, 2021

    The presentation was very clear and informative and the illustrations and graphics were very helpful to explain the information. The presentation was geared for the novice investor, and we felt very comfortable after watching it. We were encouraged to ask any questions we had concerning this type of investment. We felt no pressure to make a decision right away. The gentlemen who represented Augusta Precious Metals were friendly, professional, and knowledgeable. If you have any interest in the purchasing of precious metals, we would highly recommend a conference meeting with this company.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Thank you, Stephen and Carolyn. As you can see, educating retirement savers on physical gold and silver is very important to the entire Augusta Precious Metals team. We believe every American has the right to this detailed information about the economy and to information about using physical gold and silver to diversify and balance their savings. Much of the economic and precious metals information we shared with you is not accessible elsewhere.

    Please consider Augusta Precious Metals your gold and silver buying advocate, and contact us anytime you need information — not only before your account is opened and during the process, but through the entire life of your account.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Feb. 10, 2021

    Caller was on time, had all his information ready and was most cordial as well as professional. Videos were presented in clear, concise order and presenter was knowledgeable & easy to understand.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Patricia, it was our pleasure to share the information you needed about buying gold and silver, in addition to sharing information about the U.S. economy that can be hard to find other places. Precious metals, as you know, are increasingly being used by Americans to diversify and balance their retirement savings. Owners of IRAs and 401(k)s are understandably concerned that recent political and economic events will reduce the buying power of their retirement dollars.

    There is a lot we can't do anything about, but we can provide an option with assets that have a track record of responding well to economic turmoil: physical gold and silver. We hope you will always feel you can reach out to Augusta Precious Metals — now, and for the entire life of your account.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 6, 2021

    I NEVER write reviews, but the service here was exceptional. I was very hesitant to agree to do this Zoom presentation. You know the drill. You listen and then they push their product. This was NOT that. The presentation was so informative and concise. It was a clear unbiased review of the market and information on diversifying without ANY sales pressure. I HIGHLY recommend.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Tami. Thank you so much for making the extra effort to let the world know how happy you were with Augusta Precious Metals service. Your vote of confidence means a lot to us — and especially to me as the company's CEO. A while back, I realized Americans needed someone to be their advocate when it came to retirement savings and ownership of IRAs and 401(k)s. The economic turmoil our nation often experiences makes it imperative that we look for ways to diversify and balance their savings to offset potential losses.

    Gold and silver are assets that I and my team know well, but not every financial advisor will tell you about them. These exciting alternative assets have been used for generations by the wealthy to hedge against inflation and other economic stresses, and we want them to be available to everyone. We look forward to being your precious metals company. Don't hesitate to contact us anytime throughout the life of your account.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Feb. 6, 2021

    My wife and I did a video call last Saturday January 30 with Lauren **. He talked about the mission statement for Augusta Precious Metals. He went over the $50 App. fee. Talked about the $80 custodial fee for the year. We talked about the $100 minimum fee for the year. Then we talked about the minimum $50,000 to start investing. We also listened to Mr. ** and went over his qualifications with us. We talked about what could happen to the US Dollar with runaway spending and from the shrinking Dollar. He talked about investing in Gold and Silver to offset our retirement. We finished talking with Lauren and set up a meeting for the next Saturday February 6. Very informative for us just checking into Precious Metals for the first time. Felt good with Joe ** as a Spokesman for Augusta Precious Metals. Looking forward to our next meeting. We never felt like we were being pressured looking forward to our next meeting. Thank you. Steve and Debbie

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Steve and Debbie, thank you very much for writing an account of your experience with Augusta Precious Metals. Your positive review will, I hope, help others see that learning about gold and silver IRAs at Augusta is easy and stress-free, even if you are exploring this exciting alternative asset for the first time.

    The professionals on all of the Augusta teams are here to help for the life of your account — from your customer success agent, to the education team who conducted your meeting, to our dedicated IRA processing department, order desk, and confirmation department. Don't hesitate to ask questions any time throughout the life of your gold and/or silver IRA account. We are always here to help.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2021

    I was introduced to the company to invest via 401K thru zoom. I was a very informative discussion and great look of the devaluation of the dollar. The transfer of the funds sounds rather simple, just three steps. Waiting for the Guide with more information on the company.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Kenneth: Thank you for your positive review of Augusta Precious Metals. It was our pleasure to meet with you and share what our professional economic education department has learned about the economy, devaluation of the dollar, and the use of physical gold and silver IRAs to offset potential losses before retirement distribution. We like to think of ourselves as your personal gold and silver company.

    As CEO of the company, I invite you to contact Augusta staff any time to answer your questions about precious metals. We don't just sell you the metals then disappear — we commit ourselves to being a resource for you throughout the life of your account.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Transparency

    Reviewed Jan. 30, 2021

    I spoke for the first time with Kevin today. I was impressed that there was no pressure and just a clear explanation of the product. I was impressed by the acknowledgement that no one can know what exactly the government will do in the future but we do know what the current implications are.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Marilyn — we very much appreciate your positive comments about Augusta Precious Metals and look forward to being your gold and silver company. Our primary focus, as I'm sure you know now, is educating Americans about the economy and ways that physical gold and silver are increasingly being used to offset potential IRA and 401(k) losses.

    Political and economic developments in recent days are causing some worry, but gold and silver can provide peace of mind for some retirement savers. The key, of course, is that precious metals are often uncorrelated with other assets. In any case, we hope you will keep asking questions. We will be here for the life of your account as your personal gold and silver resource.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer Service

    Reviewed Jan. 28, 2021

    I really appreciated Hank ** personal call. I really appreciated having a direct number to him. It was very good to have a personal and individual webinar where I could ask questions specifically relevant to my situation. And most of all, I WAS NOT PUSHED TO DO ANYTHING IMMEDIATELY.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hi, Margaretann: You experienced one of the things, as CEO of Augusta Precious Metals, that I am most proud of: personal attention for our precious metals guests and customers. Our main goal is to provide information and education all Americans deserve to have access to — information about the economy, recent economic volatility, and two exciting alternative assets: physical gold and silver in a self-directed IRA.

    Although we cannot act as financial advisors, we are dedicated to being your trusted source of information for the duration. It's nice to know someone is in your corner, helping you do what you can to offset potential retirement savings losses. Keep in mind, we will be here throughout the life of your account to help answer any questions you may have about buying gold and silver, the economy, and related questions.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    StaffSales Tactics

    Reviewed Jan. 28, 2021

    Kevin ** and Clint ** were extremely professional. They had an excellent presentation and readily adapted their knowledge to the questions posed. My only concern is that they are almost too knowledgeable and able to anticipate questions! They were not high pressure, but more informative.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Steve — LOL! I will have fun telling the guys they know too much. Seriously though, that's our goal: to do all the heavy lifting when it comes to understanding the economy and how gold and silver could fit in to help Americans balance their savings. We are very happy to be assisting you with this, and I want to make sure you know all of us at Augusta Precious Metals will be available as your personal resource throughout the life of your account. We're here to help.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Jan. 27, 2021

    I had a great experience with August precious metals. They are very professional from start to finish in their education. They even helped me with setting up Zoom. I look forward to working them in helping me set up my portfolio.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Caroline: We are very happy to be helping you diversify and balance your savings with gold and silver. Even during this difficult time, when it's challenging for people to connect, we think it's important for Americans to be able to take action to hedge against inflation. And setting up a gold IRA should be easy and transparent. Don't forget, you have access to the entire Augusta Precious Metals team any time throughout the life of your account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 19, 2021

    I could not recommend more highly. A truly professional cast, outstanding in communication and friendliness and expertise in precious metals. My personal broker was super-knowledgeable, gave great advice (with all the proper disclaimers), and the IRA Director was there for me again and again dealing with the 401k rollover, the Trust administrator, the metals purchase and shipment to the Texas Depository. I wish I'd dealt only with them from the start. Great people.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Charles, thank you for your positive report on Augusta Precious Metals. We are very happy to be able to help you diversify your retirement savings by purchasing precious metals through a 401(k) rollover. Although we cannot act as advisors, we are highly committed to making the process of purchasing gold and silver and creating a gold IRA as smooth and transparent as possible. As you know, you have access to the entire team through the life of your account. Let us know how we can help with anything gold-and-silver, including disbursements when the time comes.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Customer ServiceStaff

    Reviewed Jan. 16, 2021

    Laron ** was very helpful answering all of my questions. He was very knowledgeable and I appreciate all of the time he took in making sure I understood the process. I looked at several companies and it was the superior customer service I received that caused me to do business with Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, James. Thank you very much for your positive Augusta Precious Metals review. I am pleased that you are happy with our excellent customer service and our assistance in buying gold and silver. We look forward to being your precious metals company. We'll be here for the life of your account to serve as your personal gold and silver source, from providing information to purchasing more metals to distribution.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Transparency

    Reviewed Jan. 15, 2021

    The seminar leader was knowledge and up to date as of today's new administration proposed policies relative to government spending and the impact such spending will have on the future value of the dollar. Content of the presentation was conducted in layman's terms and all my questions, which were few, were answered to my satisfaction.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you for weighing in with your opinion of Augusta Precious Metals, Boone. Our mission is to educate and empower Americans to help them diversify retirement savings with silver and gold IRAs and gain greater control in the face of some of the potential economic stressors you learned about. We enjoy helping people gain some peace of mind. Remember, we will be available to assist you with additional information as it develops through the life of your Augusta Precious Metals account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Jan. 15, 2021

    This was a great Financial overview of our current situation financially in our country. It was straightforward and to the point. I came away with some new knowledge and a greater understanding or possible issues I will be facing in my financial plan.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Don. Thanks for spending time with Augusta Precious Metals to learn more about the economy and gold and silver markets. We consider ourselves your ally as you seek to use precious metals to gain more control over your hard-earned savings. In fact, for the entire life of your gold and silver account, we are committed to keeping you updated with developments in the economy and making any gold and silver purchases as smooth and transparent as possible.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    CoverageStaff

    Reviewed Jan. 13, 2021

    The informational webinar is very informative and covers most questions one would have about a Gold IRA / Self Directed IRA. It's short and to the point as well. I would recommend it to friends and family.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Ric. Thanks for the vote of confidence in Augusta Precious Metals. Our mission is to help retirement savers gain some control over their retirement savings with purchases of gold and silver -- and peace of mind about their hard-earned money. We appreciate your trust in us and look forward to helping you going forward. In fact, you should know we will be available through the life of your precious metals account to make owning gold and silver easy and transparent.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase

    Reviewed Jan. 13, 2021

    All the questions I had were answered professionally. The two persons I talked with, Lauran and Clint, provided the information I was soliciting concerning gold and silver as adapted to an IRA. Thank you for your time and knowledge.

    Dennis

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Many Americans are looking to precious metals to gain some peace of mind during these difficult times! Dennis, we are pleased to have had the opportunity to share what we know about the economy and about diversifying and balancing your savings with gold and silver. Setting up a silver or gold IRA doesn't have to be complicated — we are committed to making the process easy and transparent for every Augusta customer. Remember, we will be here through the life of your precious metals account to help however we can.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Jan. 12, 2021

    I was very impressed with the knowledge and advice I received as I looked for a way to bullet proof my investments with Gold & Silver. Kevin and Jasmine really helped me with my next steps and gave me room to make a quality decision. Tim

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Tim: Thanks so much for the positive review of your Augusta Precious Metals experience. You are in complete control of your account, and we can't technically give you advice! However, as you know, we love being able to provide information about the economy and how to diversify your savings with gold and silver. Our goal is to ensure a smooth transition to either a gold IRA or a gold cash account. We are happy to have you, and look forward to serving as your personal precious metals source through the life of your account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 8, 2021

    Lauran and Devlyn provided an excellent overview of the current market and a roadmap to where they think precious metal prices are going over the mid to long term. An excellent introduction to the concept and finance lesson. Very professional. Thanks.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Achilles. It was our pleasure to provide the economic and precious metals information you needed. Buying gold and silver to help diversify your savings is an important step. Rest assured that we will be here as your personal precious metals resource for the entire life of your account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Customer ServiceStaff

    Reviewed Jan. 3, 2021

    Working with Augusta Precious Metals was very informative, educational, professional, as we have never considered this type of investment. The staff that we spoke with was very patient and answered all our questions never indicating any kind of frustration as seemingly the same questions were asked in different ways. Our level of skepticism and concern to make a good decision that would benefit our future was very high.

    We found Augusta to address each one of these concerns refreshing and even answering that additional research for items that were not readily answerable would be provided on a follow-up conversation. The financial transactions were smooth and fully explained as we made our investment. Again, their patience and expertise were evident. The continued correspondence through and including the documentation of receipt of our investment purchase was very comforting for us. We do look forward to a continued successful investing relationship for the betterment of our future.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Richard. Thank you so much for your positive review of Augusta Precious Metals. The gold and silver professionals on all of our teams -- from agents to processing and confirmation staff -- are dedicated to making your gold and silver buying experience as well-organized and streamlined as possible. Don't forget, we are here to help for the life of your precious metals account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Dec. 23, 2020

    Very clear and informative presentation by Devlyn **. He demonstrated very clear knowledge of the current U.S. economic situation and the outlook for the future. This included information on how a gold/silver IRA could could provide a hedge against inflation. He clearly presented Augusta's capabilities regarding gold/silver IRAs.

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    We truly appreciate your taking time to do a review of the Augusta Precious Metals presentation from our education department. Your account with Augusta will put the same silver and gold professionals at your fingertips as needed while you are a precious metals owner. Thank you for choosing Augusta as your gold and silver resource!
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Dec. 16, 2020

    I just got schooled by APM and that’s exactly what I was looking for! I’ve heard and been told so many different things over the years I’d confused myself. Kevin and Clint gave me a clear understanding of precious metals purchased through an IRA, 401k and with cash. You couldn’t ask for a more straightforward presentation and Q&A in a short amount of time. They represent the kind of company I’d like to do business with long term. Thanks!

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, Gregory. It was our pleasure to provide the information about gold and silver you were looking for. Adding physical precious metals in an IRA is an important way Americans can diversify and balance their savings. We love helping people understand precious metals and put them to work in their savings mix. Remember, we'll be with you for the the life of your account as your personal precious metals resource.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Dec. 15, 2020

    Lauren & Clint provided an excellent and informative presentation and readily answered all of my questions. Their demeanor is highly professional, and they exceeded my expectations in their service and plan descriptions.

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Robert, we appreciate your taking the time to let us know your opinion of Augusta Precious Metals. I personally vet each member of our team to ensure they are knowledgeable, respectful and helpful to our precious metals customers. It's good to know they are doing their jobs well! Remember, our entire team is available to assist you throughout the life of your gold/silver account and ensure your purchases are easy and transparent.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Coverage

    Reviewed Dec. 11, 2020

    I contacted Augusta Precious Metals for info about a precious metal IRA. I first talked to Kevin, he explained a lot and then set me up with a teleconference with Director **. We were talking for about 1 hour. ** answered all of my Questions and covered things I didn't even think of. I am Very pleased with them and plan on doing business with them. Great Job Guys.

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, John. I want to take a minute to thank you for your Augusta Precious Metals review. I'm happy our precious metals experts could help you learn about silver and gold IRAs. Our mission is to make sure you always have the precious metals information you need, and we will be here for you through the entire life of your account. Call on us any time.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Dec. 10, 2020

    I just went through the process of purchasing precious metals from Augusta. This is the second purchase that I have made. I was new to the purchase procedure the first time but Augusta walked me through the process very thoroughly to my satisfaction. All of my questions were answered in an easy to understand manner. This most recent purchase was much easier to complete. Thanks Augusta.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Christopher. I apologize for the late reply to your review. We are just getting used to this system. I wanted to take a moment to thank you for your positive review of Augusta Precious Metals. We value you as a customer, and want to make sure you know we are here to provide any gold and silver information you need throughout the life of your account. I'm sure you've heard that from the Augusta team before!

    As you know, precious metals are increasingly being turned to by Americans who want to gain some peace of mind about their retirement savings. It's not fun to think that your IRA or 401(k) may lose value with some of the political and economic stresses happening today. As CEO of the company, I feel good about being a trusted resource for customers like you and your source of gold and silver — exciting alternative assets that can possibly help offset losses through diversification. We are always here to help.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Staff

    Reviewed Dec. 4, 2020

    The virtual conference presentation with Mr. ** was very informative and comprehensive. We have always wanted to invest in precious metals but we never really understood how this protects our portfolio. Although we have more to learn about monetary investments, this presentation certainly gave us better insight and understanding of how investing in precious metals can help diversify our portfolio especially, in the volatile environment that we are experiencing today.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Tony, thank you so much for weighing in about your positive Augusta Precious Metals experience. You are in good company with many Americans who are increasingly looking to the diversifying qualities of physical gold and silver — especially within precious metals IRAs. There is always a lot to learn, but Augusta is committed to making it as simple as possible and ensuring retirement investors have access to important information about the economy and the way gold and silver can potentially help offset losses.

    As our education team explained in your web conference, every department at Augusta Precious Metals is at your disposal during the entire life of your account. We hope you will never hesitate to ask questions and seek our assistance with all things gold and silver.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    StaffEase of UseRates

    Reviewed Nov. 16, 2020

    I had basically no familiarity with precious metals when I began looking for a dealer. I wanted to learn more about adding gold and silver to a retirement portfolio. I began with a random web search and soon found the Augusta website. Thank GOD it’s easy to navigate – I’m old, LOL. First thing that jumped out was seeing that quarterback Joe Montana is an Augusta client. Something else that stood out is all the outstanding consumer ratings they’ve earned. I went ahead and filled out the contact form. Long story short: I’m thrilled with Augusta. Special shout-out to Mr. Devlyn **, who hosts Augusta’s free precious metals web conference and is VERY patient, LOL. It was super-informative (and I couldn’t find anything similar when I was checking out other companies).

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, Robert. At Augusta, as you learned, we are determined to help Americans understand what's happening with the economy and help you add gold and silver to your retirement portfolio. I am pleased that the new website was easy for you to navigate and get the precious metals information you needed. As an Augusta gold and silver buyer, you have access to all of our departments for the life of your personal precious metals account.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 13, 2020

    I was a little skeptical in the beginning about reinvesting my retirement funds in precious metals since I was unfamiliar with it. But after I went through 2 Zoom meeting where everything was explained in detail, I felt at ease in giving APM a try. Everyone that I have interacted with at APM and Equity has been super nice, and my emails are always answered very promptly and professionally. My investment has already gone up 14% in under 2 months so I am thrilled with my decision! Hoping to surpass 1 million in retirement savings within the next 5-10 years!

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Michael, thank you for letting us know you have been happy with the Augusta Precious Metals process. Our team is always ready to talk when you have questions about buying gold and silver. As you know now, history shows that physical gold and silver ownership is often helpful in diversifying and balancing retirement savings. Contact us anytime with more questions.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Richard increased rating by 1 star.
    Staff
    After a positive interaction with Augusta Precious Metals, Richard increased their star rating.

    Original Review: Nov. 6, 2020

    I was curious to find out about owning physical gold & silver. As it turns out the process is truly quite simple. The webinar was very informative and I believe this is the team to work with going forward to own gold & silver. They also provided excellent historical information as to why owning physical gold and silver makes sense.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Richard: I realize it has been a while since you left your review. We are just getting used to this response system. As CEO of Augusta Precious Metals, I have been going through all of these awesome reviews, and it makes me feel proud of what our team is doing. I am pleased that your experience with Augusta was positive, and I would like to reiterate that we will be available through the life of your account to answer any questions we can about gold and silver and the economy. Some of the latest developments in politics and the economy can be worrisome, and we know from similar periods in history that gold and silver can potentially help offset some losses.

    When the time comes to take a distribution, we will still be here to make it as simple and streamlined as possible. Please don't hesitate to contact us anytime — we are here to help.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServicePriceMaintenanceStaff

    Reviewed Nov. 5, 2020

    I spent a little over an hour in a Zoom conference talking with various Agusta Precious Metals "department" representatives about converting a portion of my investment (IRAs) portfolio to precious metal. They provided both excellent information on the history, present and potential future of the economy and how precious metals can provide a hedge against inflation. They explained their process of of converting an existing stock market based IRA to precious metals IRA to include all associated setup and maintenance costs. All representative were very professional and knowledgeable, answering all of my questions in real time during the conference.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Jerry. I am just getting to some of these reviews, like yours, that were left a few months ago on the Consumer Affairs website. As CEO of the company, I want to make sure every customer who leaves an Augusta Precious Metals review gets a personal response from me. We greatly appreciate your taking the time to write a review, and we congratulate you on looking into the economy and the use of physical gold and silver in your IRAs.

    As you have discovered, precious metals are increasingly being looked to as an effective way for some retirement savers to potentially offset losses. They provide a way of diversifying and balancing your savings that has been used by many Americans for a long time. Don't forget that the Augusta precious metals team — every one of our departments — is available to support you through the life of your account. We are here to help.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 5, 2020

    When inquiring about investing in precious metals everyone I talked with was very patient and answered my questions to my satisfaction or put me in contact with someone who could. I am very comfortable with the professionalism, courteous, friendliness and patience I experienced while doing business with the Augusta Precious Metals agents. To this day I am called with updates on account and inquiring if I have any questions. I'm very happy to be on board with APM. Thank You.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Daniel, we very much appreciate you as a customer of Augusta Precious Metals. Thank you so much for sharing your positive experience with Augusta. As you know, we are committed to helping Americans like you get the information they need about the economy and the use of physical gold and silver in their retirement savings.

    The key, of course, is that precious metals are often uncorrelated with other assets and can provide diversification and balance in retirement portfolios. Recent economic and political developments have caused some worry among our customers, but they have also shared with us that they feel better with physical precious metals in their portfolios. Please don't forget, we are proud to be your precious metals company, and we are available any time to answer your questions through the life of your account.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase

    Reviewed Oct. 6, 2020

    I just had a couple of hundred grand and I bought a house, paid it off in nine months, and I bought a car. I went ahead and spent $100,000 on silver through Augusta. I accepted they were the subject matter expert, I asked for advice, and I was surprised. They didn't mix it up with some platinum or gold in there, but I'm not the precious metals guy. So, I got all silver. There was an answer for any question I had. You would get a straight talk, and the only stupid question is when you don't ask. It was a very secure and satisfying experience that achieved my required goals. I've been retired 19 years now. Once the collapse comes and we get through it and all that, at least I don't have fiat currency.

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, John: I appreciate hearing how you feel about your Augusta Precious Metals buying experience. It is our goal to help gold and silver buyers easily add the assets they want in cash accounts or tax-advantaged retirement accounts. Many Americans, like you, are looking to physical precious metals assets to give them a little peace of mind during these volatile times. We are always here to provide more information when you need it.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceContract & TermsCoveragePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 23, 2020

    I had talked to Augusta and they called. I wasn't ready but they had the patience to teach me. And then I ended up having a divorce slammed on me right in the face of my retirement, which caused me to work an extra three years. I told Augusta that wouldn't be able to do it for at least a year and that they should give me a callback after that. About a year later, they called and I told them I was in the middle of a divorce. I asked them to call me back in about six months. They called me right back in six months.

    Since I was old enough, I could transfer money out of my 401k and get it in there because it was a company-sponsored one. Augusta led me through the whole thing and transferred. I wanted to get into precious metals and they happened to be there for me. Their follow-up was excellent and their people were absolutely wonderful. Jasmine was kind of my account manager and Isaac was one of the buyers of the silver. They did me right.

    Isaac and Jasmine are two stand-up people. With the last shipment I had come in, I had it shipped directly to FedEx where the distribution point is down at the Fort Worth airport. Little did I know that they don't do ground freight there. I got down there about a week after I got in because I was out of town. They were getting ready to ship it back. I had to have it sent to a FedEx office type deal.

    I did have some overnight stuff sent and I did pick it up at that location because I work on the road so you need to have a signature on this stuff. If you don't have a signature, they're not gonna drop it off. They wanna see your ID and make sure that it's you that's getting it. I made it a point to say, "Ship it here. I'll go pick it up on my time." They found it down there and I kinda got a scolding. But now, I know how the game works. Augusta would have never known that so that's not their fault at all. They did everything that I've asked them to.

    You can't beat Augusta. When you do a transfer like this, it costs me a little bit. What people don't understand until they start to look at things is that trusts are so great because it's like a Social Security number. You have a strawman account and it's a trust account in your name that the government took out. The government trades on that trust account. It's banks, insurance companies, and lawyers.

    With the initial purchase that I made inside of a year, I made 75,000. I almost doubled my money on what I had invested in. I kinda understood that the precious metals were probably gonna start taking off because of our financial situation in this country. They are not gonna stop and will continue to go. I've got the potential of recouping what I lost in the divorce, which was a quarter-million dollars out of my 401k, and then tenfold it at the same time. That's kind of where I'm at with it.

    Augusta is an amazing company. The biggest thing is the consistency of which they worked with me. I had a number of people call me from different companies. I would tell them I was not ready yet and to call me back in six or eight months. But they would be bugging me two days later with somebody else in the company. I told them that I was not gonna deal with this and that if they were gonna harass me about this, they were not getting my money and that I don't trust them.

    I had some guy sell me some coins saying those were gonna be great. I started asking some questions and I ended up buying a roll. I lost money but I'll get it back out of them eventually. I ended up going online and found out I could've bought them for 100 bucks cheaper for a roll of coins in silver. The next time, I started asking them questions. I kept asking and finally, the guy just hung up on me. Augusta has come through and proven to straight upfront care about their customer and I can't say enough good about them.

    I have recommended Augusta to other people that I know and told them, "You need to get ahold of this guy." They set it up with a trust and they have an attorney. Now, all my precious metals are in a trust. You have to have them in some type of vault so I have a safety deposit box. I also have physical metal in my possession and nobody can take that. I can't lose it on a piece of paper where, all of a sudden, it just drops out of sight.

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thomas, so sorry you have gone through some difficult times. We try to be there for those who need us, with all the info you require -- when the time is right for you to own gold and silver. Part of our commitment to customers is to help educate them on the economy and precious metals. And then we are determined to make the gold and silver buying process as easy as possible. Don't forget, we can be a resource for you through the entire life of your precious metals account. All the best to you going forward...
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Misael increased rating by 2 stars.
    Sales & Marketing
    After a positive interaction with Augusta Precious Metals, Misael increased their star rating.

    Original Review: Sept. 22, 2020

    I saw an Augusta Precious Metals ad on Facebook on with Joe Montana and that attracted me to it. I was inquisitive about the Augusta ad and that it’s a good thing to diversify with precious metals. I spoke to the main economist. Gold and silver were discussed with Augusta. I decided to move forward with an investment and I am happy with the service that has been provided since.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Misael: Thank you so much for your positive review of Augusta Precious Metals. We appreciate your taking the time to mention how you found us and that you are happy with our precious metals services. As you know, physical gold and silver are being used by many Americans these days to diversify their savings. At Augusta, we work hard to make sure our service to customers is the best in the industry. We are proud to be your precious metals company. Please contact us any time to assist you with all things gold and silver.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase

    Reviewed Sept. 21, 2020

    I wanted to get physical gold, not on ETF. Augusta provided me what I wanted at the time. They provided me both gold and silver bullion, and I did it through a self-directed IRA. I've had very good interaction with Augusta's reps. As a matter of fact, I just sold my position three or four months ago when gold hit 2,000. I was somewhat anxious that it would be much more complicated than it was. I was very pleased at the offer that they gave me. I thought they would probably undercut a lot of the spot, but they did not. I was very pleased with all the transactions I've had with Augusta. I like the diversification. I'd recommend Augusta to others.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Thank you for your positive review of Augusta precious metals, Frederick. As CEO of the company, it makes me very happy that you were able to realize some of your retirement goals using physical gold and silver in a self-directed IRA. Gold IRAs are increasingly being used by Americans to gain peace of mind about retirement savings. As you discovered, precious metals not only provides a potential hedge against inflation during volatile economic periods, but can help some retirement savers achieve growth. There are many benefits to buying gold and silver, as you know, especially in their physical forms.

    The Augusta precious metals team is committed to providing important information and education about the economy and gold and silver, so our customers can make confident decisions about their savings. We are always here to help.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Jeff increased rating by 1 star.
    PriceRatesTransparency
    After a positive interaction with Augusta Precious Metals, Jeff increased their star rating.

    Original Review: Sept. 18, 2020

    Update Jan. 22, 2021: Augusta resolved the initial issue with the shipment, and I received my order.

    We had a couple of issues with shipments. At one point, something got lost. It took us almost a month to figure out what happened. So at least the tracking of the shipment and getting stuff on time could be improved. But their setup rate was at a good price. They leave a message and they do get back to you within a day or so, if not right away.

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Jeff, thank you so much for your trust in Augusta Precious Metals. We are committed to ensuring you are happy with our precious metals buying services, no matter what. I am happy that our team was able to provide the follow-up and assurance needed to resolve your shipment. At Augusta, we are determined that every American should have the option of using physical gold and silver to diversify savings. Don't forget, we are here through the life of your account to assist with any of your gold and silver needs.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Brian increased rating by 2 stars.
    StaffRates
    After a positive interaction with Augusta Precious Metals, Brian increased their star rating.

    Original Review: Sept. 17, 2020

    They were well rated with the Better Business Bureau and they sounded like they had some good consumer ratings. I ended up buying quite a bit through them. I had worked with Bruce, who since has passed away. I worked with him pretty much exclusively on purchases. Since then, a metals specialist has walked me through my investment with a valuation whenever I ask, and I’m satisfied with my experience

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Brian, thank you very much for your positive review of Augusta Precious Metals. We are committed to ensuring the gold and silver buying experience is satisfactory for all of our customers, even when unexpected developments occur. I personally appreciate your taking the time to let everyone know you are happy with Augusta. Remember that we are available for the entire life of your account to assist with any questions or precious metals needs you may have.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2020

    Augusta has been great. I've had nothing but great experience with them. I called four different places and Augusta was the only one that called me back. We bought some silver. I closed out my 401k and put it all in silver. I've been happier now with it, especially the way the market's going up. I've made a lot of money. I had really good interactions with Ron. Anytime I had a problem, I'd give him a call. He'd take care of it right away. I've made an extra $20,000 to $30,000 sitting in there from where I bought it to now. I also received a couple of coins as I did some stuff with one of their people. I'm very highly pleased with my experience all the way around.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hi, Jim: Thank you so much for sharing your positive experience with Augusta Precious Metals. As CEO of the company, I am very happy to hear our team was able to provide what you needed for your silver IRA. As you know, profit is never guaranteed, but physical gold and silver have shown a tendency over history to perform well during periods of economic turmoil. I and the Augusta team are committed to making sure every American has access to important information that makes it simple to understand the economy and the way gold and silver can potentially help offset losses.

    Once you decide to add precious metals to your retirement portfolio, then our goal is to streamline the process for you and make it as easy as possible to complete the transactions. Please remember we are in your corner and here to help with all things gold and silver through the life of your accounts.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Herbert increased rating by 1 star.
    Customer ServiceSales & MarketingStaff
    After a positive interaction with Augusta Precious Metals, Herbert increased their star rating.

    Original Review: Sept. 11, 2020

    I ended up getting some Canadian coins that were silver and the representative was personable and polite. I'm retired and I took some money out of my 401 to roll it over into that. It was a step-by-step process all over the phone and it was easy. They also had a guy come out here and I did like a commercial for them on camera.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Hello, Herbert! I am going through the reviews on this Consumer Affairs website, and just getting used to the tools to respond. I apologize for the delay. As CEO of the company, it's important to me that all of our customers get personal responses. If you are the gentleman I'm thinking of, we did indeed use your on camera interview. Please take a look at our Reviews page on the website. Thank you so much for taking the time to do that.

    As you know, Americans are increasingly turning to physical gold and silver to help them potentially offset losses with their retirement accounts. We are proud to be able to provide unique information about the economy and physical gold and silver to help. Your interview and others like it, as well as reviews like this one, help inform people about this important option for retirement funds. Please know that we are here for the entire life of your account to support you in all things gold and silver.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta precious metals

    Verified purchase
    Robert increased rating by 2 stars.
    Customer ServicePriceRefunds & PayoutsTransparency
    After a positive interaction with Augusta Precious Metals, Robert increased their star rating.

    Original Review: Sept. 10, 2020

    Update 2/24/21: Last year, I bought Canadian pieces and I called Augusta Precious Metals for a portfolio review. I spoke to a Mr. Devlyn Steele who went over my purchase with me and made sure I was happy with the information.

    From the person that I dealt with a year ago, I learned that Augusta sells coins that they are the only issue of them and they are the only ones that can value them and put some value on them based on their rareness. I found him because I had his phone number privately. Last year, I bought Canadian pieces and I called Augusta Precious Metals for a portfolio review. I'm concerned about the value of my portfolio based on what Gold Star (the house that holds the coins in the IRA form) told me and Augusta never called me back, so that speaks for itself in a way.

    I was not happy with the fact that after I bought the pieces, Gold Star told me its worth was 2,000 when I spent 10,000. They explained that that's the melt value as opposed to the value of the rareness of the coin. It has a higher value based on that. Buyer beware. Make sure you know what you're getting into and don't be surprised that you'll hear from other people and the other houses or places that your coin value is less than you paid for it. The only people that are going to buy it back are Augusta because they're the ones that created the coin, issued it and caused for it to be struck.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Robert, thank you very much for updating your Augusta Precious Metals review. It is our intention to always be available to our gold and silver customers to resolve any issues and provide truly five-star precious metals service. We respect your time and the many years you have put into saving for your retirement.

    We are proud to be your precious metals company -- don't forget that all of us (in every Augusta department, from the receptionist to the CEO) are at your disposal for all things precious metals over the entire life of your account. We are here to help.

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Paula increased rating by 1 star.
    Customer ServiceStaff
    After a positive interaction with Augusta Precious Metals, Paula increased their star rating.

    Original Review: Sept. 9, 2020

    I've worked with more than one gold or IRA company and Augusta is unlike any other. Their collection of coins may have been different than other people and they're one of the ones that also worked with IRA. It's been a year since I've done anything in the golden market, and compared to other things happening, the impact is very low. Am I considering buying gold or silver again? Yes. Augusta representatives were knowledgeable and personable and I didn’t feel like I didn't wanna ever talk to those people again. I only carry forward people that I might want to stay in touch with and they are definitely on my shortlist. They were one of the three that I kept some information on and I’d talk to them again.

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    Augusta Precious Metals
    Response from Augusta Precious Metals
    Paula, thank you for your vote of confidence in Augusta Precious Metals. It was our pleasure to help you obtain the information you need about adding physical gold and silver to your portfolio — and the silver and gold IRA rollover. Don't forget, as a customer of Augusta Precious Metals, you have access to all of our precious metals professionals and every member of our team.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2020

    I was looking at the option of gold and silver. Augusta had a thing where they would call and tell me about it and they were really good, professional, knowledgeable, and friendly. They're very nice to work with and I would definitely recommend them. I gave them a 5 on my other reviews too.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Nancy. I'm happy Augusta Precious Metals was able to be there for you and help you gain some peace of mind by learning how you can diversify and balance your retirement savings. We stick with our customers for the lifetime of their precious metals accounts!
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    TechTransparency

    Reviewed Sept. 7, 2020

    I wanted to buy gold and silver. I went on the internet and I Googled the top 10 gold providers and Augusta was one of the top 10. Their process has been absolutely awesome. Lorne was great. He and I have been talking pretty much every other day. I like their openness and transparency. I highly recommend them.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Aubrey. We appreciate your positive review of Augusta Precious Metals and our professional economic education team. As you can tell, it's important to us to NOT pressure our precious metals customers. Choosing a gold IRA rollover helps Americans feel confident that they are doing what they can to diversify and balance their retirement savings, and the process should be easy and transparent. The great thing is that you have access to all the members of our team for the life of your account. We're here to help!
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Katherine increased rating by 2 stars.
    Sales & MarketingStaff
    After a positive interaction with Augusta Precious Metals, Katherine increased their star rating on Nov. 5, 2020.

    Updated review: Nov. 5, 2020

    All issues were resolved.

    Original Review: Sept. 6, 2020

    At the time we invested with Augusta, I was very concerned about diversification. I felt there was a great deal of risk in the economy and I wanted to have a cushion. I had checked on another company prior, and I had seen some information about Augusta on the internet. They looked more reliable. The rep I worked with was very personable, very knowledgeable and very attentive. I got a lot of individual treatment, which was very reassuring to me.

    We had some issues though. This was a precious metals IRA and it requires storage in a safety deposit box. I already had a large investment in precious metals in a depository, so it was complex. I had to cash that in and then repurchase metals from Augusta, which would be stored in a safety deposit box. Apparently, they had not dealt with anybody in Louisiana before, and I had a lot of problems getting a safety deposit box. We had to have an LLC, which Augusta helped us set up, and it was out of state. The banks in Louisiana would not issue a safety deposit box to an out-of-state LLC, so it took me quite a while.

    Then someone else worked with me. We eventually got it straight and got that LLC closed and one opened in Louisiana, and then I got my safety deposit box and got my metals, and everything was set up. I haven't had a lot of interaction with them since, but I was on the advisory board of Augusta for a while. The lady that was communicating with me was very nice. She asked us to give her opinions on different advertising. That went on for about nine months.

    The biggest problem I've had is every year, Kingdom Trust is asking for a valuation, and I have no clue as to how to value the metals I have. From what I understand, there are coins that have an intrinsic value of their own versus just a silver bar or a gold bar. I have no clue how to value the IRA, so I've yet to fill that form out and send it to Kingdom Trust. They ask for it every year. Supposedly, it's an IRA requirement. But I'm a little disappointed that I haven't been assisted with that process and I'm at a loss as to what to do.

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    Augusta Precious Metals
    Response from Augusta Precious Metals

    Kathrine, I want to take a moment to thank you for your patience through this unique process and for giving us an opportunity to resolve the challenges. I am glad our team was able to sort things out, and we look forward to assisting with any gold and silver needs you may have going forward. It is personally very gratifying to me to able to help Americans like you use precious metals to diversify your hard-earned savings in a way that hedges against many of the economic stresses we all are experiencing at this time in history.

    Don't forget, we are here at your service for the life of your account (everyone on the Augusta team, from the receptionist to the CEO).

    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Sept. 5, 2020

    We were interested in purchasing silver. I did an internet search and Augusta was rated number one as far as the Google search that I did. Everything went well over the course as we've owned it. There was a little bit of uncertainty on how the spot price worked and how the face value of the coins worked. There was some confusion there in the beginning. Since we're new silver buyers, that threw us off there a little bit, but with their help, they sorted everything out and we got some really good contact now. We just called them today and they gave us updates. They did a good job. It's really nice now. The silver is going up, so that's good.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    I'm very pleased that your experience with Augusta Precious Metals was positive. Buying gold and silver can be confusing for some first-time buyers — that is one of the reasons Augusta works hard to provide education about the economy and precious metals. It's a benefit for you to be in control of your account, and we are here to make everything as transparent and smooth as possible for the entire life of your account. Thank you for your business.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 4, 2020

    I was looking to invest in precious metals. I was looking at my portfolio and decided that I needed to be less than the stock market and more in other investments. I like the price of Augusta. They were professional and were able to answer my questions. Working with Augusta has made me feel a little better since I was able to purchase some metals from them. It's gone down a little bit on the precious metal side, but I’m in it for the long haul.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Jeff — your thinking matches many other Americans' and their desire to use physical, non-paper gold and silver to diversify their savings. Adding gold and silver can provide some peace of mind because you know your investments are balanced. Although Augusta cannot offer advice, we are dedicated to providing clear information about the economy and the ways precious metals seemingly have responded to certain situations through history. We are also committed to making your gold and silver buying experience easy and transparent. We will be here through the life of your account to assist.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    Christopher increased rating by 1 star.
    Customer ServiceHonesty & Transparency
    After a positive interaction with Augusta Precious Metals, Christopher increased their star rating.

    Original Review: Sept. 3, 2020

    Their marketing was good, and also they were positioned properly in the market and were able to do what I needed them to do. Everybody's happy with themselves like a bunch of doctors. They do a surgery and everything comes out just fine, whether it does or not. Everybody's saying everything's good. So far, they've been forthright and honest, so that's good.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, Christopher. We appreciate the honest review of your Augusta Precious Metals buying experience. I understand what you say about many industries — business is not always transparent. At Augusta, we work very hard to not only ensure transparency but make the precious metals buying process a smooth one for our customers. Our professional economic educators will be on hand through the life of your account to help you get the information and products you need. Thank you for your business.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

    Verified purchase
    PriceStaffRates

    Reviewed Sept. 2, 2020

    They keep and store silver and gold for you. They're very friendly and they reach out. If you have any questions, they get back to you. They actually visited their offices in California and they store their gold in a vault on the East Coast, and it seems like the way to go. Also, they're very knowledgeable and they don't try and sell you. Silver and gold has been going up but it's a spot price, and then there's a tax advantage to the way that they record keep it. Their lead analyst, Dylan, is very compelling and convincing and is not afraid to say how he feels and they're not afraid to show off their operation. They step up and no question is stupid, even if you ask it over and over like I sometimes do. So I'm very satisfied.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Lee. You are right — there is no stupid question about physical gold and silver at Augusta. Thank you for your positive review of Augusta Precious Metals. We will always be here through the life of your account to help you find the precious metals answers that you need.
    Sincerely,
    Isaac Nuriani, CEO

    Augusta Precious Metals

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    Augusta Precious Metals Company Information

    Company Name:
    Augusta Precious Metals
    Website:
    www.augustapreciousmetals.com