Augusta Precious Metals Reviews

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About Augusta Precious Metals

Augusta Precious Metals is a gold and silver dealer offering both cash purchases and precious metal IRAs. You can choose from several depositories to store your precious metals, and it has multiple custodian options, too. Augusta provides lifetime customer support for your gold and silver investments.

Pros
  • Lifetime customer support
  • Three custodian options
  • Transparent purchase information
  • Bulk precious metals discounts available
Cons
  • No online orders
  • $50,000 minimum for orders

Augusta Precious Metals Reviews

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    Page 2 Reviews 25 - 55
    Verified purchase
    Staff

    Reviewed Sept. 24, 2025

    WOW! My first venture into precious metals started with the researching of the best company to begin the process. I found Augusta precious metals. From the minute I spoke with an Augusta representative thru the end of my transaction, I felt very informed and navigated the process seamlessly!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Marilyn, love hearing this—thank you. I’m glad your research led you to Augusta Precious Metals and that everything was easy to navigate. As you continue on your gold IRA journey, we’ll be here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.

    Reviewed Sept. 18, 2025

    A process that could well have been traumatic was indeed very nice. It was well thought out to give me maximum knowledge with minimum output on my part. I have never encountered a company that won't sell me anything until I have been presented with the knowledge to enable me to rationally approach the buying of gold and silver (have you?). Counterintuitive to any business rational used by almost all companies!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Ira. Thank you so much for sharing this. It is satisfying to know we're reaching our goal of not selling to anyone who doesn't understand what they're doing--and making the Augusta Precious Metals process easy and not stressful. A gold IRA doesn't have to be complicated. That's why we're here to assist retirement savers like you. Welcome to Augusta!
    Sincerely,

    Isaac Nuriani, CEO

    Customer ServiceStaffRates

    Reviewed Sept. 17, 2025

    Cierra and Megan patient, thorough, courteous, knowledgeable, professional, and friendly. I would not hesitate to have them handle my account again. I would recommend Augusta Precious Metals to anyone interested in the precious metal market.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    That is good to hear, LM Dobbins. One of the best things about Augusta Precious Metals is the commitment of our team members. We know it's not easy to learn about and execute financial tools, and that's why we provide such deep education for those who are savings for retirement and have questions about gold IRAs.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.
    StaffTransparencyHonesty & TransparencySales Tactics

    Reviewed Sept. 8, 2025

    Finally decided to open a self directed IRA to partially allocate some of my 401K to precious metals. After looking online, I decided to talk to Augusta Precious Metals and my experience has been excellent so far. They were nothing but fully transparent and open. Remember that other companies have plenty of hidden fees and APM not only cautioned me against those, but also there was absolutely no pressure tactics from them. I highly recommend using them for anyone who is planning on self directed IRA for precious metals. Absolutely amazing experience. Five stars!!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Really appreciate your review, Sandeep. Deciding to move part of a 401(k) into a self-directed IRA is a major step forward, and we’re glad Augusta Precious Metals could make it feel free of pressure. Precious metals IRAs can be a big help to individuals planning for retirement. We're here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer Service

    Reviewed Aug. 7, 2025

    Great pre-customer training and educational information, as well as a webinar. They will follow up after we digest all the information. We have never purchased precious metals and need a lot of information before moving forward. We were very impressed after meetings.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Tracy, we’re glad the webinar and materials helped you. At Augusta Precious Metals, we believe it’s important that people exploring long-term savings get solid gold IRA education before taking the next step. We look forward to following up when you’re ready.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.
    TechPriceStaffTransparencyResolution

    Reviewed Aug. 1, 2025

    I was looking to invest my SDIRA funds in gold and conducted quite a bit of research beforehand. Augusta Precious Metals consistently came up as the top-rated choice across numerous review platforms, so I decided to reach out. From the start, the team was extremely responsive and professional. I received a personalized presentation that clearly laid out the investment process, fees, and comparisons with other providers. I was then connected with Ericka, who was incredibly knowledgeable and helpful. She answered all of my questions—especially regarding the transition from my previous custodian to Equity Trust.

    On my end, I encountered a few complications due to my SDIRA being under an LLC structure. Thankfully, the team at Augusta didn’t just leave me to sort it out—they did the legwork, contacted my old custodian, and made the entire process smooth and stress-free. Because of their help and guidance, I feel far more educated about my investments and how my SDIRA functions. I have full confidence in my decision to partner with Augusta Precious Metals and truly appreciate their transparency on costs and fees, which aligned with the independent research I had already done. Highly recommend!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Andre, thanks for sharing this. It’s great to know our team and process stood out after your deep research. At Augusta Precious Metals, we’re definitely committed to helping retirement savers understand the gold IRA landscape and make smooth transitions.
    Sincerely,

    Isaac Nuriani, CEO

    Customer ServiceStaff

    Reviewed July 17, 2025

    I had an outstanding experience working with Cierra. Her knowledge, expertise, and customer service was truly exceptional. She was incredibly helpful, answering all of my questions thoroughly—not just once, but multiple times—and always with patience and clarity. She went above and beyond to ensure I understood everything, both over the phone and in detailed emails. The level of support I received was phenomenal, and I couldn't be more grateful. Highly recommend!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Amy, I’m so glad to hear how positive your experience with Cierra was — and that her support made such a difference. That kind of patience and clarity is exactly what we value at Augusta Precious Metals. We’re proud to offer helpful, easy-to-understand education around precious metals IRAs for retirement savers like you.
    Sincerely,

    Isaac Nuriani, CEO

    Staff

    Reviewed April 16, 2025

    Friendly and knowledgeable staff. Would highly recommend to others. The whole IRA process was explained in detail but was easy to understand. Most questions were answered before I had a chance to ask. Any questions that remained, the staff was patient and answered everything that I asked. The experience overall was smooth and stress-free.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thanks for sharing this, Ryan. It’s great to know the Augusta Precious Metals team made the precious metals IRA process feel clear and straightforward for you. We are here to help, so it’s good to hear when our customer retirement savers are able to get their questions answered.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffTransparency

    Reviewed March 10, 2025

    Very easy process. They were professional and knowledgeable. They answered questions freely and were transparent with info I don't have experience going forward. First time with Augusta Precious Metals...so far, so good. We'll see how the rest of the process treats me and what my experience with the broker dealer and depository are. Maybe another review will be warranted in the future but as I wrote, so far, so good.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    BC, thanks so much for weighing in on this. Our team is dedicated to providing the important information you need and also to a transparent, easy process to give you confidence in your decision. We'll be here to help in the same way for the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 13, 2024

    Very transparent. Great buyback options. Very clear on the entire process, both buying and selling as well as holding options at a various depositories. I'd highly recommend Augusta Previous Metals to anyone looking for a stable way to fund their retirement. Also, their referral policy is a nice perk. And, their customer service is really informative and patient during the whole process.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Jason. Thanks very much for your awesome review of our team. It's important to us, as you know, to make sure you obtain the information you need in a streamlined, transparent way. We appreciate you and all of our customers very much. We'll be here to help for the entire lifetime of your account, so be sure to call on us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Dec. 3, 2024

    After thoroughly researching the Precious Metals Marketplace, I chose Augusta Precious Metals to open a Self-Directed Precious Metals IRA. The experience I had with each of the people I spoke with was professional, courteous, and informative. There was never any pressure during the purchase process. A great company to do business within the Precious Metals Marketplace.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Jim, it's a great compliment that you chose our team specifically after all your research--thank you very much for letting us know. Our mission is to ensure that your experience is the best in the industry, and you can rest assured that we will be here with the same level of service throughout the entire lifetime of your account with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Transparency

    Reviewed Nov. 21, 2024

    Everyone at Augusta made the process of our first precious metal purchase very enjoyable. They made it very clear that their goal of having an educated customer is first and foremost in the process of purchasing precious metals from them. Their dedication to being transparent and educational is unmatched in the industry. My wife Jan and I are very happy on our decision to work with Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Jesse, it means a lot that you and your wife appreciate this process. It's so important to get transparent, thorough information before making this decision, and that's why we take the time to do it for all of our customers. Thank you very much for your vote of good faith in our team, and we look forward to working with you on this as your resource through the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Nov. 7, 2024

    Well-designed web session, knowledgeable instructor, great comparison, great starting point for Gold IRA. I am new to Gold IRA, there are lots of companies offering this product, so I did a search and comparison, Augusta Precious Metals stands out. You won't lose by talking to them, ask questions and do your own comparison.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Min, thank you for your kind review of our team. Our main focus is making sure honest information and comparisons are available to anyone who wants them -- then applying streamlined, transparent processes to get this done. Please call on us anytime to support you in these ways through the entire lifetime of your account with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Oct. 11, 2024

    The Augusta Precious Metals Team is very Professional and Knowledgeable. They guided my through the complete roll over process and purchase of Metals. Augusta answered all of my questions and concerns, making the complete transition comfortable and effortless. I look forward to working with Augusta Precious Metals now and in the future. I will definitely refer my friends and family to Augusta Precious Metals for their metals needs. Thank you, Augusta Precious Metals. HABarth.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Heather, so kind of you to leave this review for others to read. It has been our pleasure to work with you, and we look forward to assisting you for the entire lifetime of your account with us. Our goal is to make the process easy, educational and transparent.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed Aug. 24, 2024

    The two people who presented information to me were exceptionally articulate and answered all my questions with confidence. I felt extremely comfortable with the interactions I had with them during the entire presentation. Everything was most impressive. I almost felt that I was living in the same town as the Stepford Wives since everything went perfectly well. The whole experience was most pleasant.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Ann. Thank you so much for the glowing review of our team. It's been a pleasure to work with you on this, and we look forward to providing the same kind of thoughtful, information-sharing, efficient service going forward throughout the entire lifetime of your accounts with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed June 19, 2024

    Augusta has a fabulous methodology to onboard and educate newcomers (me!) to precious metal IRAs. Everyone of Augusta's employees inspired trust and displayed patience and were pleasant to work with. I immediately felt comfortable with them overall and understand why their reviews are positive. I will continue to work through Augusta for all metals-related investments.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    So good to hear this, Matt. Our team works hard to be there for you as a resource, with efficient service and lots of education. We will be here for the duration -- for as long as you have an account with us. We are here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingPriceRatesHonesty & Transparency

    Reviewed May 16, 2024

    The big thing for me when looking for a place to set up a Gold IRA and buy precious metals, was honesty, and not a giant sales pitch. There are companies out there that are heavy into the sales pitch. For some, Augusta Precious Metals' process of actually buying the metals may seem tedious, but it really isn't. They are all about educating their prospective clients and even though I am somewhat seasoned and have previously had PM's in another IRA, I could fully respect the fact that not everyone they deal with may have the same knowledge base as I do, and their presentations are tailored toward educating the prospective buyer no matter what your experience level is so that even a beginner will come away feeling comfortable and not feel like they were pressured into a sale. I did not mind going over it again and in fact, there were a few things I learned along the way.

    They ARE NOT a company that wants to sell you something and then sweep you under a rug. They want to make sure you know what is involved, and stay with you the entire way, even after you have made a purchase. Yes price matters, and even though they may not have been the cheapest, they were certainly very fair without a trace of any hard sale tactics. For me it was all about the quality service, both prior, during, and after the sale.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Mike: Thank you very much for your generous assessment of the team. As you can tell, providing this kind of service is important to us -- we know it's all about education and a smooth transaction for our customers. And support. We appreciate you, and we'll be here for the entire lifetime of your account to help out.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2024

    Excellent preparation led to an informed transaction! The representatives explained the process in the greatest detail, making the purchase both an informed one that was also a pleasure. I feel very confident that I made the right decision by going with Augusta! If you are in the market for precious metals, I highly recommend this outfit.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Greg, we appreciate your kind assessment of our team. As you know, we work hard to cross all the Ts and dot all the Is to make sure customers feel confident. We'll be here to help with the same attention to detail for the duration of your accounts -- don't hesitate to call on us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Honesty & Transparency

    Reviewed Jan. 3, 2024

    My initial session was clear, concise and to the point. Hank answered all of my questions and was very personable. I have been looking for a reputable precious metal resource and I have finally found my match. Bullion sources with available stock is hard to find. I appreciated the integrity and honesty offered by Augusta. I look forward to a great partnership.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Russ. This is great to hear. It has been our pleasure to assist you with this important purchase. Don't forget, it's our goal to be there for you through the entire life of your account with us. We are here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 17, 2023

    What I like about the Augusta that on a first place they are trying to educate people providing information in a very professional way, which is especially important for the new potential customers, like me. All steps of the purchasing are very well organized. Another advantage of the Augusta that they establish a clear picture for so called 'spread' that is fixed to 5%. It differs them from many other companies.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Lev. I and the team really appreciate your confidence in us and your willingness to share your positive experience with everyone. We'll be "in your corner" to assist in the same transparent way for the entire lifetime of your account. Don't hesitate to call.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    Augusta Precious Metals was very informative and thorough throughout the entire buying process. There was no pressure in buying or swayed to a particular type of precious metal. It was a pleasure dealing with Augusta. Everyone was very kind and considerate, and when you didn't understand something, they explained it so you did before they continued on.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Kurt, thanks very much for describing your positive experience with our education, processing and order desk teams. It has been a pleasure to assist you in setting up this account to help you prepare for your future. Call on us any time during the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffTransparencyHonesty & Transparency

    Reviewed July 26, 2023

    Outstanding customer service and transparency, which is exactly what I was looking for in a precious metals company. I researched several companies and the difference is apparent. Augusta Precious Metals educates you and puts you on charge. No hard sales pitch, no hidden fees and no promise of "free silver". Precious metals are a commodity, there are no free goods. You can't go wrong with Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Keith, it sounds like you clearly understand the situation! We are committed to giving customers an efficient, transparent way to make this purchase -- and provide the information you need in the meantime to make a good decision. Thank you for your kind words. We look forward to assisting you with the same high quality service for the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingStaffSales Tactics

    Reviewed June 23, 2023

    I was looking for a company to move my IRA into gold and silver. I contacted several companies some with high pressure salesmen, some with sales pitches with “free gold or silver”. Nothing is free!! This company was upfront with all information, very informative with no pressure, no scare tactics. I Highly recommend Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Don. Thanks so much for describing your positive experience with our team. That's the way we like it: straightforward, upfront and transparent. We appreciate you and look forward to assisting you through the entire lifetime of your account with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed April 21, 2023

    The information presented is educational so that the viewer can make an informed decision regarding a self-directed IRA. Additionally, a review of using precious within the IRA was explained in depth and simplistically which allows the viewer to determine if precious metals is the right investment for everyone. Also, the process to open an account, steps in the process of purchasing and fees are very clear. Overall, a great presentation and guidance from each representative on the webinar

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, James: Thanks so much for your positive comments about our team. It's important to have good information before making a decision, and we want you to know we will be available anytime during the lifetime of your account to assist you.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 17, 2023

    Very educational experience, lite on the sales and very heavy on the knowledge and educational experience. I walked away feeling more confident and comfortable with my decision to invest in precious metals. They cut through all the fluff as well, no doomsayer, or political motivation behind their message; just facts and history. Throughout the process the team was also very open to questions or concerns. I will invest with this company in the future, I will also point friends and family to them as well.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Cody, our team was happy to help, and we look forward to talking with you more. As you know by now, we are committed to providing support for you (including all that great information) throughout the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffTransparency

    Reviewed Feb. 28, 2023

    Augusta Precious Metals went above and beyond a consumer's expectations in providing everything one needs to know about golds IRA and also what Augusta does in the gold IRA business, with great thoroughness and transparency. I was given a complimentary webinar that lasted more than 1.5 hours where I met with a team of caring and intelligent professionals who shared knowledge with me that I wouldn't have gotten anywhere else! Thank you, Augusta!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    T, thank you very much for sharing an account of your positive experience with our team. It's worth it to us to take the time needed with every customer. Don't forget, we'll be here as your personal resource as long as you need us -- through the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Feb. 25, 2023

    Working with Augusta Precious Metals, they provided understandable information on the purchase of metals towards an IRA fund and all the procedures, transfers and holding facilities involved. They where helpful in every step and provided phone and E mail communication in from beginning to end of the process, and follow up on the satisfaction of the transaction, plus Email documentation.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you, David. We appreciate your positive review of our team and look forward to assisting you with the same high level of service throughout the lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 19, 2022

    The Zoom call I attended was planned very well with a combination of video, slide show, and 1:1 chats. The information was very helpful, and my questions were honestly and clearly addressed. Thanks for assuring my understanding of the process prior to committing to a purchase.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Martin, thank you for taking time to share this. It was our team's pleasure to assist you with this very important process--and I want you to know the same service is available to you throughout your entire account lifetime. Don't hesitate to call on us!
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Aug. 21, 2022

    This was my first metal purchase. The staff was very nice and helpful with everything. They explained the process and answered all my questions in detail. I was happy with the service that they provided me.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Daryl. Thank you so much for taking time to let everyone know your experience with us was positive and helpful. Our goal is to make the process quick, easy, transparent, and easy to understand. We look forward to serving as your personal resource through the lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase

    Reviewed July 12, 2022

    I initiated a precious metals IRA from APM earlier this year. The sign-up process was straightforward and fairly easy to complete. Transferring all the precious metals to the custodian took longer than I expected but was completed recently. Judging from my experience, I would recommend them to other investors.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thank you for your comments, Fred. I'm happy your experience with our team was positive. We are sensitive to the need to make the process quick and easy for our customers. Sometimes things beyond our control slow it down, but we will keep pressing ahead to become ever more efficient. Remember we are here to support you through the lifetime of your account — don't hesitate to call on us!
    Sincerely,

    Isaac Nuriani, CEO

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    Augusta Precious Metals Company Information

    Company Name:
    Augusta Precious Metals
    Website:
    www.augustapreciousmetals.com