Augusta Precious Metals Reviews

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Edited by: Tammy Burns

About Augusta Precious Metals

Augusta Precious Metals is a gold and silver dealer offering both cash purchases and precious metal IRAs. You can choose from several depositories to store your precious metals, and it has multiple custodian options, too. Augusta provides lifetime customer support for your gold and silver investments.

Pros
  • Lifetime customer support
  • Three custodian options
  • Transparent purchase information
  • Bulk precious metals discounts available
Cons
  • No online orders
  • $50,000 minimum for orders

Augusta Precious Metals Reviews

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    Page 2 Reviews 5 - 35
    Verified purchase
    Staff

    Reviewed Feb. 13, 2026

    Very educational session. Great folks and very friendly to work with. Made rolling over a 401(K) straightforward and easy. Everything went smoothly with the transaction. From the research I did, I see why others have recommended APM.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hi, Thomas. Thanks so much for letting us know and confirming what others say about Augusta's gold IRA services. We know how important it is to protect retirement right now, and we are happy to be able to help.
    Sincerely,

    The Augusta Precious Metals Customer Care Team

    Verified purchase
    PriceStaff

    Reviewed Feb. 9, 2026

    This company answers every question before you get started. My experience was exceptional. It followed other poor experiences with others Metals companies. They addressed cost of spreads easily so you can relax. Extremely helpful allowing me to relax with my decision. I highly recommend.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    We really appreciate this insight into our gold IRA team, John. Thanks very much for taking time to share your experience. Retirement protection strategies hinge on trust and getting reliable information -- and our mission is to help by continuing to be your reliable source. We look forward to working with you on this.
    Sincerely,

    The Augusta Precious Metals Customer Care Team

    Reviewed Feb. 2, 2026

    $50.000 minimum order discourages small investors. I'm looking to increase my capital and hedge against inflation. I invest monthly as funds allow, but there's no way I'm investing $50k at one time.

    Thanks for your vote!
    Transparency

    Reviewed Jan. 6, 2026

    Smooth and positive experience. I did a lot of research to find the right precious metals IRA, and I decided on Augusta. The process was smooth and I felt a transparency with Augusta that I didn't find with the other companies I researched.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    So good to hear, Jerry. Transparency is an important part of how Augusta Precious Metals approaches the gold IRA process. We know clarity matters when you’re thinking about a diversified retirement. Thank you for trusting our team as you move forward.
    Sincerely,

    The Augusta Precious Metals Customer Care Team

    Verified purchase

    Reviewed Dec. 10, 2025

    The contact with Augusta was refreshing. Surprised to hear more about teaching me on what is best for my future. You could feel the difference from other companies I have contacted that were obviously on commission. Detailed comparisons make my decision obvious. Well done, Augusta!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    That’s great to hear, Mike. An education-first gold IRA approach can make it much easier to compare options and decide what feels right for your future. We know that kind of clarity matters to help you retire with confidence, and we appreciate you taking the time to share this feedback.
    Sincerely,

    Augusta Precious Metals Customer Care Team

    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2025

    Super service whenever I contact them for help (tax info, RMD, etc). Very prompt, pleasant, and professional. I have done business with them for several years and they have never let me down. They have a lot of competition and I am very pleased with their help.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Wanda, thank you so much for the kind words. I’m very happy that our team at Augusta Precious Metals has been able to live up to those important standards of service throughout your experience with us--that's our goal. Every step of a gold IRA should be easy and efficient, with a trusted provider, so you can save for retirement confidently.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.
    Sales & MarketingStaffTransparency

    Reviewed Nov. 27, 2025

    Working with Augusta Precious Metals has been such a positive experience. From the very beginning, I felt like I was talking to people who genuinely cared about helping me make the right decisions, not just trying to sell me something. That’s because their staff are salary-based and don’t work on commission—and you can really feel the difference. Every conversation was pressure-free, focused on my questions, and tailored to my comfort level. They took the time to walk me through the process step by step, patiently explaining things I didn’t understand and making sure I felt confident before moving forward. It felt less like dealing with a company and more like having a trusted partner by my side.

    What makes Augusta stand out is their combination of professionalism, transparency, and kindness. I never once felt rushed or overwhelmed—they gave me the space to learn and decide at my own pace. That kind of integrity is rare, and it’s why I’ll happily recommend Augusta Precious Metals to anyone looking to invest in gold or silver.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Your comments mean a great deal, David. A calm, no-pressure education in gold and silver IRAs helps those saving for retirement to feel confident about their choices. This is central to how our company works, and we truly appreciate your recommendation.
    Sincerely,

    Augusta Precious Metals Customer Care Team

    Verified purchase
    Sales & MarketingSales Tactics

    Reviewed Nov. 25, 2025

    Absolutely wonderful learning experience with Augusta. No high pressure sales tactics, just 100% educational information. I came away from the 1:1 webinar very confident that I can open an account and protect part of my retirement nest egg. Augusta is the best choice for a self-directed IRA.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Tom, I’m glad the one-on-one time gave you the education and confidence you needed, without pressure—that’s the Augusta Precious Metals way. When you’re saving for retirement, clear steps toward a precious metals IRA can make the process very easy to manage. We’ll be here with straight answers whenever you need them.
    Sincerely,

    Isaac Nuriani, CEO

    Customer ServiceTechStaff

    Reviewed Nov. 12, 2025

    We were told all the fees upfront and offered to watch a presentation that was extremely helpful in making our decision. We called a couple of other companies as well. They were not forthcoming in their fees. We didn't know what to ask, so we expected the representative to inform us. Disappointed in the other 2 companies on their information. So Augusta came out on top. They don't work on any commission, therefore, they are working for the customer. There was no pressure. We were very comfortable each step of the process. Excellent employees.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Nov. 10, 2025

    I don't think we have ever dealt with a more competent and informed group of people. We not only received great service but went to school for a great and helpful education as well. From the first introduction to the purchase of precious metals we had total confidence in this company.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thom, we very much appreciate your kind words about the Augusta Precious Metals team and gold IRA process. It is a great pleasure to help investors like you take control of their retirement and protect your future. We'll be here for the entire life of your account to support you.
    Sincerely,

    Isaac Nuriani, CEO

    StaffHonesty & Transparency

    Reviewed Nov. 4, 2025

    We’ve been so pleased with our experience with Augusta Precious Metals. Everyone involved in the process was well informed, invited questions and was patient with answering our questions. Their honesty inspired our confidence in purchasing precious metals through them.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Beth, we really appreciate your kind words. We know how important it is to get the precious metals IRA information you need to make a good decision. We're thrilled to help you diversify for retirement--welcome to Augusta Precious Metals.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Oct. 22, 2025

    Very professional. All of my questions were answered. They spend a lot of time with you to answer your questions and concerns. Of course I’m just starting with them so time will tell whether this is a good idea but at the outset it seems like a good choice.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Alex, I appreciate the candid note—and glad the team took time to work through your questions and concerns. At Augusta Precious Metals, we keep the precious metals IRA process straightforward, with clear answers. As you plan for retirement using gold and silver, we’ll be here with ongoing support.
    Sincerely,

    Isaac Nuriani, CEO

    Staff

    Reviewed Oct. 16, 2025

    I had a fantastic experience with APM. It was an easy-to-follow presentation with courteous hosts answering all my questions thoroughly. The transaction process was efficient and smooth. I can’t recommend this company enough for anyone looking to invest in precious metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    This is really good to hear, Eric ... the Augusta Precious Metals team definitely works hard to keep the gold IRA rollover process smooth and simple. We know how important those details are to give you confidence about your retirement investment.
    Sincerely,

    Isaac Nuriani, CEO

    Staff

    Reviewed Oct. 13, 2025

    I was very impressed with everyone that assisted me with establishing my account. The education presentation was professional and I came away feeling this is a solid company to do business with. Everything went smoothly and I am looking forward to having a long relationship with Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Excellent, Scott. It was our pleasure to work with you on this important step toward a secure retirement. All of us at Augusta Precious Metals look forward to helping out through your entire gold IRA journey. Welcome to Augusta.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    CoverageStaff

    Reviewed Oct. 6, 2025

    A complete, thorough, and informative presentation given by 4 different representatives. There was NO pressure and at every step questions were answered to my complete satisfaction. Each rep read from a prepared speech but everything was covered. There's a lot to process if you don't understand buying and selling and holding precious metals. They made it easy to roll over my IRA from one broker to them.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Pete, great to hear things went well with the Augusta Precious Metals team. We want to make things easy to understand and transparent for every gold IRA rollover. When you're saving for retirement, that's very important. We're here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Customer Service

    Reviewed Oct. 2, 2025

    From the first contact I had with Augusta, my confidence in them and in my ability to do this grew. Augusta has a hands-on training approach that I needed. They were upfront about fees, valuation, spread. Everything laid out and explained in personal 1x1 Zoom calls. They did all the legwork to roll over an existing IRA and kept me posted by phone. By the time it was the day to meet with their order desk, I felt confident in making the purchase. They also do a nice job of laying out various IRA strategies. All this with NO PRESSURE. Just good solid information I could use to decide on the right approach for me. And last, I place a high value on integrity, especially with personal investments. I can say that so far, everything Augusta said they would do…they have done.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Sheryl, thanks so much for sharing this. At Augusta Precious Metals, we emphasize clear education, transparent fees, and step-by-step help, so it’s encouraging to hear those things made the process easier for you. Our entire mission is to give people who are planning for retirement the kind of gold IRA education that lets them move forward with confidence and no pressure.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Oct. 1, 2025

    Extremely easy and informative process. No pressure. Spent about an hour going over all aspects of the transfer from 401K to SDIRA. Assisted in filling out forms, assisted in requesting roll-over from 401K. All representatives were knowledgeable and ready to answer any and all questions. Looking forward to continued excellence of service.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, James. At Augusta Precious Metals, the handholding process is something we put real care into. The goal is always education first and never pressure, so it’s great to know you experienced those things. Choosing a gold IRA is an important step, and I’m glad you can move ahead with confidence while saving for retirement.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Sept. 24, 2025

    WOW! My first venture into precious metals started with the researching of the best company to begin the process. I found Augusta precious metals. From the minute I spoke with an Augusta representative thru the end of my transaction, I felt very informed and navigated the process seamlessly!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Marilyn, love hearing this—thank you. I’m glad your research led you to Augusta Precious Metals and that everything was easy to navigate. As you continue on your gold IRA journey, we’ll be here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.

    Reviewed Sept. 18, 2025

    A process that could well have been traumatic was indeed very nice. It was well thought out to give me maximum knowledge with minimum output on my part. I have never encountered a company that won't sell me anything until I have been presented with the knowledge to enable me to rationally approach the buying of gold and silver (have you?). Counterintuitive to any business rational used by almost all companies!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Ira. Thank you so much for sharing this. It is satisfying to know we're reaching our goal of not selling to anyone who doesn't understand what they're doing--and making the Augusta Precious Metals process easy and not stressful. A gold IRA doesn't have to be complicated. That's why we're here to assist retirement savers like you. Welcome to Augusta!
    Sincerely,

    Isaac Nuriani, CEO

    Customer ServiceStaffRates

    Reviewed Sept. 17, 2025

    Cierra and Megan patient, thorough, courteous, knowledgeable, professional, and friendly. I would not hesitate to have them handle my account again. I would recommend Augusta Precious Metals to anyone interested in the precious metal market.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    That is good to hear, LM Dobbins. One of the best things about Augusta Precious Metals is the commitment of our team members. We know it's not easy to learn about and execute financial tools, and that's why we provide such deep education for those who are savings for retirement and have questions about gold IRAs.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.
    StaffTransparencyHonesty & TransparencySales Tactics

    Reviewed Sept. 8, 2025

    Finally decided to open a self directed IRA to partially allocate some of my 401K to precious metals. After looking online, I decided to talk to Augusta Precious Metals and my experience has been excellent so far. They were nothing but fully transparent and open. Remember that other companies have plenty of hidden fees and APM not only cautioned me against those, but also there was absolutely no pressure tactics from them. I highly recommend using them for anyone who is planning on self directed IRA for precious metals. Absolutely amazing experience. Five stars!!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Really appreciate your review, Sandeep. Deciding to move part of a 401(k) into a self-directed IRA is a major step forward, and we’re glad Augusta Precious Metals could make it feel free of pressure. Precious metals IRAs can be a big help to individuals planning for retirement. We're here to help.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer Service

    Reviewed Aug. 7, 2025

    Great pre-customer training and educational information, as well as a webinar. They will follow up after we digest all the information. We have never purchased precious metals and need a lot of information before moving forward. We were very impressed after meetings.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Tracy, we’re glad the webinar and materials helped you. At Augusta Precious Metals, we believe it’s important that people exploring long-term savings get solid gold IRA education before taking the next step. We look forward to following up when you’re ready.
    Sincerely,

    Isaac Nuriani, CEO

    Profile pic of the author.
    TechPriceStaffTransparencyResolution

    Reviewed Aug. 1, 2025

    I was looking to invest my SDIRA funds in gold and conducted quite a bit of research beforehand. Augusta Precious Metals consistently came up as the top-rated choice across numerous review platforms, so I decided to reach out. From the start, the team was extremely responsive and professional. I received a personalized presentation that clearly laid out the investment process, fees, and comparisons with other providers. I was then connected with Ericka, who was incredibly knowledgeable and helpful. She answered all of my questions—especially regarding the transition from my previous custodian to Equity Trust.

    On my end, I encountered a few complications due to my SDIRA being under an LLC structure. Thankfully, the team at Augusta didn’t just leave me to sort it out—they did the legwork, contacted my old custodian, and made the entire process smooth and stress-free. Because of their help and guidance, I feel far more educated about my investments and how my SDIRA functions. I have full confidence in my decision to partner with Augusta Precious Metals and truly appreciate their transparency on costs and fees, which aligned with the independent research I had already done. Highly recommend!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Andre, thanks for sharing this. It’s great to know our team and process stood out after your deep research. At Augusta Precious Metals, we’re definitely committed to helping retirement savers understand the gold IRA landscape and make smooth transitions.
    Sincerely,

    Isaac Nuriani, CEO

    Customer ServiceStaff

    Reviewed July 17, 2025

    I had an outstanding experience working with Cierra. Her knowledge, expertise, and customer service was truly exceptional. She was incredibly helpful, answering all of my questions thoroughly—not just once, but multiple times—and always with patience and clarity. She went above and beyond to ensure I understood everything, both over the phone and in detailed emails. The level of support I received was phenomenal, and I couldn't be more grateful. Highly recommend!

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Amy, I’m so glad to hear how positive your experience with Cierra was — and that her support made such a difference. That kind of patience and clarity is exactly what we value at Augusta Precious Metals. We’re proud to offer helpful, easy-to-understand education around precious metals IRAs for retirement savers like you.
    Sincerely,

    Isaac Nuriani, CEO

    Staff

    Reviewed April 16, 2025

    Friendly and knowledgeable staff. Would highly recommend to others. The whole IRA process was explained in detail but was easy to understand. Most questions were answered before I had a chance to ask. Any questions that remained, the staff was patient and answered everything that I asked. The experience overall was smooth and stress-free.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Thanks for sharing this, Ryan. It’s great to know the Augusta Precious Metals team made the precious metals IRA process feel clear and straightforward for you. We are here to help, so it’s good to hear when our customer retirement savers are able to get their questions answered.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    StaffTransparency

    Reviewed March 10, 2025

    Very easy process. They were professional and knowledgeable. They answered questions freely and were transparent with info I don't have experience going forward. First time with Augusta Precious Metals...so far, so good. We'll see how the rest of the process treats me and what my experience with the broker dealer and depository are. Maybe another review will be warranted in the future but as I wrote, so far, so good.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    BC, thanks so much for weighing in on this. Our team is dedicated to providing the important information you need and also to a transparent, easy process to give you confidence in your decision. We'll be here to help in the same way for the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 13, 2024

    Very transparent. Great buyback options. Very clear on the entire process, both buying and selling as well as holding options at a various depositories. I'd highly recommend Augusta Previous Metals to anyone looking for a stable way to fund their retirement. Also, their referral policy is a nice perk. And, their customer service is really informative and patient during the whole process.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Hello, Jason. Thanks very much for your awesome review of our team. It's important to us, as you know, to make sure you obtain the information you need in a streamlined, transparent way. We appreciate you and all of our customers very much. We'll be here to help for the entire lifetime of your account, so be sure to call on us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Dec. 3, 2024

    After thoroughly researching the Precious Metals Marketplace, I chose Augusta Precious Metals to open a Self-Directed Precious Metals IRA. The experience I had with each of the people I spoke with was professional, courteous, and informative. There was never any pressure during the purchase process. A great company to do business within the Precious Metals Marketplace.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Jim, it's a great compliment that you chose our team specifically after all your research--thank you very much for letting us know. Our mission is to ensure that your experience is the best in the industry, and you can rest assured that we will be here with the same level of service throughout the entire lifetime of your account with us.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Transparency

    Reviewed Nov. 21, 2024

    Everyone at Augusta made the process of our first precious metal purchase very enjoyable. They made it very clear that their goal of having an educated customer is first and foremost in the process of purchasing precious metals from them. Their dedication to being transparent and educational is unmatched in the industry. My wife Jan and I are very happy on our decision to work with Augusta Precious Metals.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Jesse, it means a lot that you and your wife appreciate this process. It's so important to get transparent, thorough information before making this decision, and that's why we take the time to do it for all of our customers. Thank you very much for your vote of good faith in our team, and we look forward to working with you on this as your resource through the entire lifetime of your account.
    Sincerely,

    Isaac Nuriani, CEO

    Verified purchase
    Staff

    Reviewed Nov. 7, 2024

    Well-designed web session, knowledgeable instructor, great comparison, great starting point for Gold IRA. I am new to Gold IRA, there are lots of companies offering this product, so I did a search and comparison, Augusta Precious Metals stands out. You won't lose by talking to them, ask questions and do your own comparison.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Min, thank you for your kind review of our team. Our main focus is making sure honest information and comparisons are available to anyone who wants them -- then applying streamlined, transparent processes to get this done. Please call on us anytime to support you in these ways through the entire lifetime of your account with us.
    Sincerely,

    Isaac Nuriani, CEO

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    Augusta Precious Metals Company Information

    Company Name:
    Augusta Precious Metals
    Website:
    www.augustapreciousmetals.com