Amscot Reviews

The Girl/Women that waited on me, she had a Walker, she was in a car accident. Can't remember her name. I think it's Nicole, but she was very good. Accommodating, helpful and pleasant. This was around 1:00 p m in the afternoon. 03/27/2026.

The Home Office at Amscot is always accessible and the employers are always polite and ready to offer a solution to any issues a customer may have. They went above and beyond to assist me! Well done to the Home Office Team!

I had service today at the Winter Haven Amscot. I had a very pleasant person named Michael as the customer service person. Very well done. He explained everything to me and it was a pleasant experience. I am now a member of Amscot. Thanks for your help today.

I visited an Amscot in North Miami Beach, Florida to see about sending $800 cash to someone in New York. First they made me fill out a personal form to be put into their system. Afterwards I was told that they do not charge any fees to send money via Western Union. When I asked how much the charge would be I was told $76.00. I said no thank you (but my personal information was already in their system). I then went to a nearby Walmart and it cost me $8.00 to send the same $800. I returned to Amscot and asked for a supervisor. He insisted that the $76.00 was a Western Union charge so just beware of Amscot's phony charges!

Horrible 😞 customer service. I would give 0 stars but I have to select a star to release this review. I went there to add money on my credit card, then charge my phone for a few minutes to catch an Uber and the clerk yelled at me telling me to leave the store. They're closing and they were still taking a customer into their store.

I waited 40 minutes just for the lady to tell me she can not cash my check to come back tomorrow when my bank was open to verify. Meanwhile I heard her manager saying it was optional to verify asking if she should. Now I’m back today. Have waited another 30 minutes going through the same thing. The most ridiculous part is having to talk to my bank on speaker through a window off of their phone. Couldn’t hear a thing.

As an immigrant I really need a store that will help me to all my bills that needs to be paid. I went to 4100 Eastbay Amscot in Clearwater and an employee named Grace was very helpful to me and all of my questions were answered very politely. I paid my bill (Electricity) very quick because she makes it work. I gave her 10 out of 10. Hopefully more like her.

The women who work there are horrible and rude including the supervisor. They should take a course in customer service. If they don't want to deal with the public, then they should get another job

I’ve been a satisfied customer for over 4 years and the customer service is excellent! They’re a life-saver for me! They also don’t charge high interest! Felicia at the Palm Coast store is excellent and knowledgeable!

I always go to the same place. Always are friendly but today this young lady was not a good presence to work in this special industry. Very disrespectful. Always the people who work there are excellent but this person is. Hope she can get good manners to treat people. I went 12/1/2023@1520pm.