Amscot Reviews

This company operates in an incredibly outdated fashion. I had gotten a cash advance several months ago through one of their competitors (Cash Advance America) and it was so easy! I provided my bank info and the loan was deposited directly into my account the next afternoon. Then on my payday, the amount due was automatically withdrawn. I expected the same from Amscot. I couldn't have been more wrong. I went to an Amscot store and they required a physical check. So I drove home, and returned with my check. I had to write a check out and post date it, which was archaic, but acceptable. I postdated it for my pay date. Then they gave me cash with no option of direct deposit. So I had to drive to the bank to deposit it, which was a bit of a hassle, but doable.

They are such a shifty company.. I paid the loan back from 4 years ago. Was told I could get another cash advance at any time so I go in today and they process my info, pull out some money and then tell me they can't loan me anything because of delinquent history... I called the customer service number and the woman was rude as she could be. I asked for an explanation and I get, "You're a delinquent customer so we can't loan anything to you." I said, "Well that was from 4 years ago. How is it possible that causes an issue." False advertisement.

This company likes to call and harass people, calling their jobs all the time, calling them all the time. Won't take any partial payment after the first time. It's such crap if someone is trying to pay on what they owe. It should be showing they are trying. If you harass a person at work all this does is compromise their job then take longer for you as a company to get paid. So ridiculous company. Don't do business with them!

After spending about $1800.00 a year for approximately two years, for the convenience of cashing checks from out of state clients and not having to wait (as my bank hold funds while processing the check). I went into the Amscot located at Jacaranda and US 41 in Venice, Florida to cash a check for $5000.00. First I was told it would cost me 5% of the check's overall amount. Essentially $250.00. I asked them to call corporate or anyone capable of automoney. William an employee I have never previously encountered, placed the call. I asked for the check back when I was informed they wouldn't go lower than the 5%, this despite me being a stellar customer. I took the check and departed.

Amscot has been playing around with my money letting the other people charge me knowing that I only have a certain amount of money on my card and Amscot still lets other companies charge my account and leaves me in the negative. Amscot charges you to put money on the account charge a monthly and charge you in ATMs that say are free of charge. Worst experience I've ever had.

I visited the location on Memorial Boulevard in Lakeland Florida on April 4th. I paid my light bill and got a money order. I left out of the country. When I return home I received a notice of Disconnect because my light bill has not been paid. I go to Amscot to have them pull up my record of payment and no one wants to help me. They say that they have too many to go through and they can't find it. I called corporate which they are not being helpful at all. They claim that if I have the money order number they can look up my whole transaction.

Purchased a money order. Money order sent and receiver said it was lost. Went back to Amscot to cancel the original money order. Yes, I have all the proper documentation and records including the receipt. Cannot do that on site. Go through the process of the money order being canceled and reissued. Now, I find out it's going to take 30 to 60 days. Wow. So we're absolutely positive the money order was lost. Absolutely positive that the money order wasn't cashed. And yet they won't re-issue a new one for 30 to 45 days. This is just unacceptable. There's a money order out there that has been lost and not cashed and yet they will not cancel that money order immediately and reissue a new one.

I took out a payday loan and used 85$ to pay my water bill. In 3 days the payment didn't post, my water was turned off and I had to pay fees to reinstate it. I went to Amscot with my receipt and they said, "Give it the full 5 days to post and then come back if it doesn't work." I came back with the receipt again and they said it was "in process " as reported from corporate. I received a water bill recently and the payment wasn't posted. I called today and was told that nothing was showing in the system and I must have my receipt in order to get anything done. This is over 1 1/2 weeks since I started this and I cleaned out my car since, assuming all was ok. Now I'm told I'm basically screwed! I will never use their bill pay! That is very poor customer service!!

Okay... Has anyone ever been banned from "Amscot" for trying to get their own money??? I went to Amscot to pick up $1600, unfortunately the person didn't have all of my money to send at once... so, two days later I went to pick up my 1,000 (the rest of what is owed to me,) and they started asking me personal questions like, who is she to me, what is she sending the money for, why didn't she send it all at once, why is she giving me the money... all while on the phone with someone! So, after 20 minutes of waiting they tell me that they can't do it (didn't give me a reason!). Okay, I leave and come back after doing some shopping to SEND someone some money. I asked them, "Could I at least send money???" THEY TOLD ME THAT I AM BANNED AND TO NOT COME BACK!!!??? What the ** was that all about? Can SOMEONE PLEASE explain this to me??? What did "I" do wrong??? It was via Western Union.

Same day, lunch and dinner. Pressed no tip button because a cash tip was left, and was still charged a tip on my card. When customer service was called, I was told that it's their policy to place a tip on hold because they don't know if a tip was applied. I find this interesting that I receive a text about my charge before I even leave the restaurant. They are stealing until that money is returned. It was never authorized. Maybe time to change cards.

I have used Amscot occasionally in the past for various money orders apparently never over $1000. I needed one for $2130. First off the clerk barely spoke or understood English unless I spoke slowly. Really? Secondly she was in training... On my time... I had to give her my ID then she proceeded to verify all info was correct address, phone number, and even my place of employment! Now I began to feel like my privacy was being invaded. Very slow process since she was being trained. I was curious why all the questions this time, was it the amount? I asked what amount. Apparently they are NOT SUPPOSED to tell customers what their policies are!!!

I received a Western Union from a family member in another state and went to Amcot to do the Western Union transaction and after filling up the paperwork I was told they couldn't do it. When I asked why the uh said because my husband owes Amscot money. I told him the Western Union is already paid by someone else and also that I did not borrow mine from them and they said doesn't matter that he can do it cause the money that was borrowed wasn't totally paid back. Unbelievable. They did it to me before when I tried to cash 2 money orders that I bought from them they wouldn't cash because my husband owes them money not me. What the heck is going on. How can they keep getting away with doing this kind of stuff to people? Why doesn't someone in authority stop them from these practices that are wrong?

We manage various properties in Florida. In one of our properties money orders were stolen from our lock box. From the process to stop payment at Amscot you need to get an application from Amscot, mail to the main office with another payment of $12.00. By the time they receive the information, it's days later and the money orders were changed and cashed. All that money lost. There is no reason they can't stop payment faster so this doesn't happen. Terrible company for this reason. This happened in Clearwater Florida on N. Lady Mary Dr.

Amscot has no problem taking your money for money orders but if you need to cash one and owe them money they will hold your money orders hostage and say that until you pay it they won't do business with you, but they have no problem doing business with you when taking your money. When you ask for money orders in any other business that's called stealing. How is it that Amscot gets away with this practice, there needs to be some kind of regulation of this company, where they are required to make that clearly stated prior to a consumer making a money order transaction. Perhaps a class action suit will do it.

Why does it take 2 dummies to cash a money order? Both are telling me that it will cost $10 to cash. Questioning who sent it to me. Huh??? They got upset when I asked for it back. I told them I can deposit the $200 money order in my bank account. I guess they didn't expect that because they both hesitated... I said, "please give me my money order back." They prey on the less fortunate, it is very sad.

I am very displeased with Amscot. I have been a customer for YEARS. They have a ton of my money. It's ridiculous to put a check through KNOWING it will bounce and then charging a late fee. Things happen. And sometimes you don't have the money to pay back right away. The ONE time you don't they put the check through even though you tell them it will bounce.... they say.... "Too bad your check will bounce.... we are going to put it through anyways". You get stuck in an ENDLESS cycle of fees. Amscot makes more money that MOST businesses and they STILL make the customer pay more fees. It's PRICE GOUGING. Amscot is a good place to get a loan when you need it. But you are stuck in an endless cycle of paying HUGE fees to them. I can't get out and they keep taking my money. They will not wait even 1 extra day. They HOPE you are late so they can take more money.

The other day I got a check in the mail and it was for 35.89 and the day on the check was 1-27-17 and on the check it said you have 180 day to cash it. It was a check for a old job. I went there and the lady told me "We can't cash it. You can go to your bank and cash it." I went there to cash it. Anywho they are so expensive to cash any thing I don't know why anyone would cash anything there.

I hope a responsible response can still contain thinly veiled disparaging remarks, the sense of which can be readily ascertained by most 10-year olds, but will probably have to be explained to AMSCOT personnel. I would have given them 0 stars except it wasn't an option. Their usurious rates are only exceeded by their blatantly obvious lack of morality and common sense... probably die-hard Trump sympathizers... and their patently false advertising that should fall under the purview of some regulatory agency empowered to make them live up to the misleading ads that serve as wallpaper in their well-lit dens of iniquity.

I recently visited an Amscot in my town and was very unhappy with their services. I have used them in the past and besides the ridiculous fees they charge they cashed my checks without issues. Recently I have had issues. Every time I cash a check, my mother has written on an account that we are both on they were unable to cash or give me an explanation. The funds are available and we have never passed a bad check with them but still they won't cash. Needless to say I am done with them and will make sure I make it to the bank in time from now on. They need to remove their logos that state they cash any check anytime because that isn't the case. Obviously I am not alone, and I can only hope that the horrible customer service they offer will ultimately end their business practices nationwide.

Several times I've received Western Union and gone to Amscot and returned home with no money and no believable explanation. My husband's aunt sent me two checks and they refused to cash them. From this minute on I will never do business with them. It doesn't matter which location - the employees are rude and judgemental. Done.

So, I have not gone to Amscot in 6 years because they charged me 150.00 bucks to cash a third-party check from school and I will never go back. Today I sent my son in Florida some money via Western Union. I have sent it before and there has never been a problem. Tonight they gave him trouble. I called the Amscot customer services line and they said he should be able to get the money but call back when the clearing office is open. So this went round and round for hours. I called the girl named Lafawn that works at the counter. She was new and did not know my son like the other girl that is usually there. I told my son to never go to Amscot again. They are money hungry and could care less about their customers. My son will wait until the morning and pick it up from Western Union.

I've written checks at Amscot many times... according to THEIR CONTRACT I HAD 30 days to repay. Check written on the 8th. Amscot cashed my check on the SEVENTH causing me a $37 fee. I will make a $280 deposit on the 8th. I want my $37 back and never do business with them again. Images can follow after Thursday, June 9th.

I called Amscot located at 87 and West Flagler. Spoke to Marian. She gave me details of what documents I needed to bring to the store. Not once she told me if I had another cash advance open. Also she never mentioned to bring the statement from the bank 30 days old. It was May 8 when I went to Amscot. When I got there she said the statement from the bank was from April, so I left. Didn't want to argue.

I'm a long time customer since they open their first stores in Kissimmee. I had been going every month to them. Today I had to go but because I couldn't print the bank statement they needed, I had to email them a screenshot. My cell was disconnected so I couldn't do it. I needed the money asap so I paid my cell and brought my acct overdraft by $43. I didn't worry because I was going to pay it right away. They denied my loan because was O.D. I explained but they didn't care. They told me to wait 3 days or bring the acct positive and I did by using the money I had for gas but they still say "no". I always paid on time. Never missed a month. They made thousands of $$ with me and they decline to help me even if I did what they told me to do. Now I have no $$ for gas, can't go to work tomorrow, thanks to them. They just lost this faithful customer. Not only me but lost my husband too. Use my cell number to find me.

Not only are they crooks but their customer service sucks. I spoke to a Ryan who claimed he was a call center manager located in Tampa Florida. I had an issue with my Amscot card. He refused to help me and when I asked to speak to someone above him he told me I could keep calling back because no one was there. I asked for his supervisor name. Believe me I will be reporting him.

Got a money order and come to find out the company in which I got the money order for stated they didn't accept money orders. So when I called Amscot in Tampa Florida they stated "just bring it in and it's free". So I arrive. I wait 45 minutes with only two employees and one customer. They didn't even acknowledge my presence. So finally I take it up to the window and they state "it will be $7 to get your money back." I said "that is not what was told over the phone", they wanted to argue with me. I then started to get irritated. And just walked out not only because they were rude but because they wasted almost a hr of my life and I was late to a appt that I had to be at. Needless to say I'm taking my business elsewhere.

I just create this account to complain about this company of ** who made me lose 1 and half hour of my time not even in a loan or something like that. I just needed to send money by Western Union. But this inept worker couldn't find out how to make a money transfer from this company. And no happy with that start making me question about where is my money coming from and how do I do to get it like WTFFF. As fast as 5 mins - that's the time I usually spend in any other Western Union with no question just with my ID. Please everybody don't waste your time in this inexperienced and poor company. Sorry but it sucks. It was in Miami - little Havana Amscot cashier **.

After being told repeatedly they had wrong number, they continued to call!! We have been customers at a different address many years. Employees should be trained to check numbers before they call & never call again after being told it is wrong number!

Our company hired someone to complete a job installing tile. The employee was paid in advance for work that would be done over the weekend. Come to find out, the employee took off without completing the job. We immediately put a stop payment on the check, and paid the fee. In the meantime he cashed the check at an Amscot and was given the full amount of $1400. Since the check was rejected when deposited by Amscot due to the stop payment, they came after us for the money, along with their ridiculous return check fees. We had an attorney review our case, but they are protected as a third party agency. So we had to pay Amscot for their stupid mistake. My argument is that they should verify all checks prior to cashing them by making a quick phone call to the check writer. I made this point to them, but their response was that they don't have to because it's not their policy. They are getting rich with their cheesy commercials promising to cash any and all checks, and they get away with it by coming after the check writer. We need to get the word out so this comes to a stop. They are scam artists!!

Received a letter in the mail from Amscot, because they gave someone that I hired cash. Unfortunately, he did not finish the job and took the check from an employee and never returned any of our calls because he knows he did not fix the ice maker which he was paid to fix. So, we stopped payment on the check and Amscot paid him for the cancelled check and is holding us accountable for that now that they realize it's cancelled. This is a horrible company to rob the victim... this is happening to a lot of people and essentially Amscot is making their money from people that are in the wrong and cashing checks fraudulently. They will get sued eventually and I'm sure there will be a class action suit against them at some point. Avoid these places at all cost.