TD Ameritrade

TD Ameritrade

 3.9/5 (376 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Find an Online Brokers partner

Find a vetted fiduciary to help with your finances

See what financial advisors are near you on SmartAsset

Get Started

About TD Ameritrade

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

TD Ameritrade is an online broker of investment trading. It supports a variety of investment products, including stocks, ETFs, options, mutual funds, annuities and cryptocurrency trading. It provides free educational materials, proprietary tools and software, portfolio management and customer service to support investors. Some trades require no commission, and the company is transparent about other fees.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Top TD Ameritrade Reviews

Why Trust ConsumerAffairs
How do I know I can trust these reviews about TD Ameritrade?
  • 4,151,098 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Rated with 5 stars
Verified

TD Ameritrade has made my investing go smoothly... When I first opened my account I was very new to investing but with their mobile app and online tools together with live support...

Read full review
Rated with 5 stars
Verified

For online trading accounts TD Ameritrade surpasses Robin Hood and Wee bull in spades. It is the only brokerage account that you can actually speak to somebody in person right awa...

Read full review

Find a vetted fiduciary to help with your finances

See what financial advisors are near you on SmartAsset

Get Started

What is TD Ameritrade?

TD Ameritrade is an online broker of investing and trading services. It offers online tools and web and mobile platforms for users to trade easily, test investment strategies and perform analyses. Its investment products include:

  • Stocks
  • ETFs
  • Mutual funds
  • Options
  • Futures
  • Forex
  • Cryptocurrency trading
  • Bonds
  • Annuities
  • IPOs

The company also provides cash solutions and managed portfolios. Its online stock, ETF and options trades result in $0 commissions. Trades of other investment products and all broker-assisted trades require fees, however.

In addition to trading, TD Ameritrade also provides educational materials and guidance on its website to help you get your investments in order and reach your goals.

How does TD Ameritrade work?

With TD Ameritrade, users must open up an account before buying and trading. The company’s account options include:

  • Standard Accounts for most individual and joint accounts
  • Retirement Accounts including Traditional IRAs, Roth IRAs and Rollover IRAs
  • Education Accounts for education costs
  • Specialty Accounts including trusts, pension plans and others
  • Managed Portfolios in which a TD Ameritrade professional manages your portfolio for you
  • Margin Trading for investment borrowing

After opening your account, manage it with TD Ameritrade’s platforms and apps, including:

  • Web platforms: These have all the tools to research, plan and stay up to date on market trends.
  • thinkorswim Desktop software: Offers high-powered tools that enable analysis, strategy testing and risk/reward monitoring.
  • thinkorswim Web app: Offers the same options as the desktop software but designed for the internet.
  • Mobile trading: Lets you manage your trading from multiple devices. This platform even has an option for staying on top of your trades via an Apple Watch.

Through these platforms, you can research stocks, place trades and manage your portfolio.

TD Ameritrade fees

TD Ameritrade’s fees depend on the investment product and the level of service you require, but all online trades of U.S. exchange-listed stocks, ETFs and mutual funds require $0 commission. Fees for other investment products and services range from $0 to $49.99.

Before buying and trading with TD Ameritrade, review all commissions, brokerage fees and margin and interest rates. The company has transparent and up-to-date fees on its website.

TD Ameritrade FAQ

Is TD Ameritrade good for beginning investors?

Yes, TD Ameritrade has resources for beginning investors and platforms that guide you through the trading process.

Can you use TD Ameritrade for mobile trading?

Yes, TD Ameritrade has a platform that is specifically for mobile trading.

Does TD Ameritrade have an app?

Yes, TD Ameritrade has an app that allows you to manage your accounts on the go.

Does TD Ameritrade offer mock trading?

Yes, TD Ameritrade offers a virtual stock market simulator called paperMoney.

Is TD Ameritrade safe?

Yes. TD Ameritrade is a trusted company with a long-standing name in investment buying and trading, and it’s stayed up to date with its technology and online resources. It offers a diverse array of investment products, account types and trading tools. Plus, TD Ameritrade offers some trading with $0 commission and is transparent about all other fees.

TD Ameritrade Reviews

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about TD Ameritrade?
How do I know I can trust these reviews about TD Ameritrade?
  • 4,151,098 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Nov. 19, 2022

Well I am A victim of identity theft with identity theft.gov and somehow I already A 401k, cryptocurrency, stock, bonds, and I already have been given retirement documents from the social security administration, and TD Ameritrade has on my documents retired as a professional trader and federal government entrepreneur.

Once again I'm beating myself up daily because my credit score is poor and I can't get A startup business loan from anybody in which identity theft plays A big part into. But I don't know if this company has established partnerships with different regions but I'm with the European Economic Area United Kingdom and Switzerland and the business structure is accurate connectivity with accurate intellectual property. They want to commercialize in other countries 12 million United Kingdom users and 3 million Asian users and just maybe if but from the looks of it I doubt any changes just based off the representative customer service skills but maybe you guys can reach out to them on the behalf of TDANINJA04 LLC that improvement are A must. Thank you for your help and services.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 31, 2022

I have had an account open with them from early '2007. Last year + they keep reorganizing securities seems like every month, as soon as they charge you $38.- and you pay it, they find another reorganizing fee to charge you with, it is total **, so watch your account is melting away just paying their fees: sample right here...

09/14/2022 06:44:44 MANDATORY REORGANIZATION FEE (007025109) -38.00
09/06/2022 13:54:31 MANDATORY REORGANIZATION FEE (CTEK) -38.00

10/03/2022 06:50:21 MANDATORY REORGANIZATION FEE (030382105) -38.00

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Online Brokers delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 24, 2022

    I have given them two opportunities to keep my business. The first time they promised me a $1000 bonus for moving my $500k to their platform and never paid it. I moved my money to Merrill. The second time I moved a small amount there to trade SPX and they gave me instructions on how to remove a hold from an ACH deposit so I would have funds available to trade before a Google earnings report. I sent them the requested document from my BoA branch manager and, after receiving it, they then told me "Oh, it needs to have this special verbiage."

    So why would you not tell me that when you sent me to get the document and waste half a day of my time as well as the branch manager's? I decided to just forget it and let the funds sit there on hold for four days even though they had the money the next day from the bank rather than look like an even bigger fool for having to go back and get another document. There are better, faster, more respectful brokerages that treat you like they appreciate and welcome your business. Find one of those, in my opinion.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 18, 2022

    Lost my mother-in-law in Dec '21 due to Covid; she had small Ameritrade account. After providing death certificate we were told to complete several pages to transfer account into her son's name and then he could close account. We submitted all documentation by Feb '22 and were given email confirmation all set. To this date, October '22 we have not gotten this taken care of, we continue to get monthly statements in my deceased mother in law name and when we call we get told to call back after another month, that it would be done and to this date not done. Terrible customer service.

    2 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Oct. 11, 2022

    These people are unethical, politically driven monsters who will rape you of your money without warning within seconds. They only care about covering their own asses and will lie their heads off after they do so. They don't have to follow federal or FINRA guidelines and are given carte blanche to destroy people intentionally. Do not, I repeat, do not go to FINRA for anything. Do not go to a FINRA arbitration. The system is 100%, indisputably rigged. FINRA is not there to protect consumers. They are there to protect the brokerages and keep the table tilted. TURN AND RUN FROM TD AMERITRADE AND FINRA IF YOU VALUE YOUR HARD-EARNED MONEY. THESE PEOPLE ARE MONSTERS AND HAVE ZERO CONSCIENCE ABOUT PUTTING PEOPLE THROUGH LIVING HELL.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 8, 2022

    One of my largest positions, Mineworx MWXRF decided to offer a Rights Offering @ 1.5 cents per share for a right to a share of common stock up to the amount on record July 18 ,22. Mineworx is a Canadian company and in in order to be eligible as a US resident, required a waiver. I received the waivers and instructions by mail from TD Ameritrade. TD however decided that they would Not allow me to participate because Mineworx is a Canadian company. TD Ameritrade had No trouble selling me 103,800 shares in 6 or 8 transactions (fees) I was on the phone twice over 45 minutes with TD refusing to give me the Exact reason for the denial of service. Mineworx has No problem and has said that the only broker that they had trouble with in this Rights Offering is TD Ameritrade.

    Because TD won't let me participate in this Rights Offering even though I have the completed waivers and funds in my account, I will suffer a 50% dilution because of a TD decision. As I read other people's feedback I have to add that I have been also frustrated with TD tying up my funds sometimes for days to a week. Also recently TD changed the software requirements for their website effectively locking me out unless I upgrade to the latest Intrusive iPhone Spyware

    I would NOT Recommend TD Ameritrade to anyone.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 26, 2022

    Cut off my ACH transfers over their faulty app not canceling a transfer. Margin called me 7k. Told me wrong wire transfer info over phone. Liquidated my position after failed transfer. Told They were force closing my account because these brokers work together with other big money to rob retail. Was told my stock was eligible for stock certificates because I couldn't transfer on a CE. They then never did the certificates and liquidated forcing 60k loss. Going to sue for this awful treatment.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 25, 2022

    On August 10th, 2022 I sent an ACH of $.... From my checking account to open a TD Ameritrade account. The next day I was able to view the account online and was awaiting for the funds to be verified. On August 15th, I was restricted from logging into my account. When I made a phone inquiry, I was told that my account was closed because of suspicion of fraud or theft. No other details were given to me other than that. I requested that the funds be returned to my checking account but was told that someone in the fraud department would get back to me. No one from TD Ameritrade has contacted myself by mail, email or phone as of August 25th. There are numerous Better Business Bureau reviews from clients that were caught in the same scam as I and it's surprising that an established firm is scamming clients by taking their funds and holding them hostage.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 21, 2022

    Husband and I have traded stocks through TD Ameritrade for decades and have been fully satisfied. However, changing (retitling) name of account (POA to Trustee for Living Trust to changing from Living Trust to Family Trust upon death of Living Trust owner/husband) borders on absurdity. Regarding the latest issue, I sent TD Ameritrade docs from IRS changing EIN number as well as front page of court document indicating full name for account title. They then needed me to complete a 16 page form requesting information totally irrelevant to an account name change (my net worth, annual income, estimated value of trust, what else is in the trust, successor to trust income info, 0etc.).

    I've been trying to get this account retitled since April. Every message I get is from a different representative who obviously has not read the previous messages. I know this doesn't have to be this difficult and stressful because I've had to make the same changes with an account I have with Fidelity Investments. Mission accomplished within a couple of days whereas it takes months with TD Ameritrade. My latest online message to TD Ameritrade was the information they are requesting was irrelevant and to either make the change I've been requesting ASAP or I am transferring all of my accounts to Fidelity. I'm so done with this nonsense.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 16, 2022

    I used TD Ameritrade's ACH service to transfer money into my account. TD Ameritrade then restricted my entire account for almost one week stating they needed to confirm the funds were received when my bank confirmed they received the funds. They even restricted trading on money I already had in the account for months. They said they would release it sooner if I could get my bank to write them a letter on their letterhead and faxed to them stating the funds were paid but my bank said they don't do that. I previously had to sue TDAmeritrade because their brokers routinely give out false information. If I lost potential profits from the funds that are already in my account for months, I have to once again sue TD Ameritrade for that loss. They should never restrict funds already cleared in the account. Now it's clear I need a new broker.

    4 people found this review helpful
    Loading more reviews...

    TD Ameritrade Company Information

    Company Name:
    TD Ameritrade
    Website:
    www.tdameritrade.com