AmeriSave Mortgage Reviews

My experience was excellent. I always had return phone calls or emails sent in very timely manners. From when I first contacted them and to the final signing for the refinance of my mortgage, which was done at my house and at a convenient time, was just 4 weeks. I have and will continue to recommend Amerisave Mortgage to my friends.

They are very professional, fast, and easy to deal with. I like the online upload feature too. My mortgage closed within 30 days. A+.

I went with Amerisave because I helped my daughter do her San Diego Condominium loan with Amerisave and it was a very smooth process. The website posts rates and all borrower's costs. Because the market was volatile, I checked the rates daily and waited until they were at my target rate and made an application. The secure document upload feature is great for submitting sensitive financial information. I was promptly approved, subject to appraisal, and locked my rate. The appraisal was done the next day. The entire process went very quickly - with fees and charges exactly as quoted on the website. I set up auto pay with my bank and I get a monthly statement that clearly states principal and interest paid. I would not hesitate to recommend Amerisave.

I have used Amerisave 3 times for refinancing on the same house. I had a pleasant experience every time. The loan closing process was usually very quick and easy. I recommended to my brother who used Amerisave to purchase a house. I would recommend to anyone.

I'm a real estate attorney and title/closing agent. In all my years working with lenders, I have not been as impressed as I have with the service provided by Amerisave.

Amerisave is a great company to work with. The whole process for our refi took about 3 weeks. All my questions were answered quickly and accurately. I would recommend this company to all who are looking for a mortgage.

We refinanced our primary residence and a rental property. The process was smooth and detailed. It was up to us to complete the submittals which was terrific, not having to wait for anyone else to do their part. Closed both in 30 days. Professional employees that answered out questions.

Extremely satisfied to refinance with Amerisave. There is not so many web sites (TOO GOOD TO BE TRUE) that offers such competitive and affordable fee like Amerisave. I am glad to find such great service provider.

I had a good experience. The website was easy to use. I uploaded the required docs easily. A person always answered my phone call with a direct line. When I left a message, they called me back the same day. People I talked to were professional and knowledgeable. Could tell they were trying to move the process along. Always contacted me when they needed more information or clarification. Followed up on issues that could have delayed my loan. Also, closing costs I was quoted were good estimates. Free loan!

My experience with Amerisave has been very positive so far. All my questions were answered promptly and I got good response. I liked the entire process. Very thorough.

The instructions are clear & easy to understand. Whenever I have questions, the loan agents are nice & able to clearly answer my questions.

We refinanced twice in eighteen months and we were very satisfied with the experience, beginning with the website through the closing. Thank you, Amerisave, and all the associates who helped us along the way in the process and paperwork and offering a terrific interest rate. It was easy and almost stress free.

This was my 3rd mortgage with Amerisave and Robert ** is a great guy to work with. Robert is very helpful and makes the process very easy. Amerisave is very thorough with documentation (as it should be) but they do offer one of the best mortgage rates in the industry. Robert and Kristen got my loan approved in 2 weeks. I would strongly recommend Amerisave and Robert.

Amerisave was responsive, professional and had very competitive rates and fees.

I've refinanced my mortgage twice with Amerisave. Their rates and closing costs are unbeatable to go along with their exceptional service. On both occasions, Amerisave reps were very professional and were able to close my loan on time with no problems along the way. I recommend: (1) Cleaning up your credit score before you even start the loan process. The higher your score, the better rate and lower closing costs you'll get; (2) Getting all documentation together that they require, scan it, and send it to them as soon as you can; and (3) Review your loan status online and promptly respond to any requests that they may make. I would recommend them to anyone!

Amerisave did a great job handling my loan. My bank could not match the interest rate I received through Amerisave. The whole process start to finish from the time I locked in my rate went quickly and only too around three weeks. My loan processor and financial reviewers were quick to respond and processed all the documents I uploaded quickly. The loan was ready to close before the date we originally thought it could because Amerisave did the paperwork so fast. Everyone we worked with at Amerisave was courteous and professional. This is the second time I have used Amerisave for a mortgage. I recommend them and would use them again. Great job Amerisave!

We had a very good experience with AmeriSave. Great service, prompt replies to questions, a second, better servicer assigned when our initial loan application reviewer noticed our first servicer was not matched right for us - we didn't even have to ask, best rate by far compared to any others at the time we were looking, and we were able to do our payments as an automatic debit.

We refinanced our house with Amerisave. It went great. Our rep Brad did everything he said he would. He even called me back on a Sunday to answer some questions. I have already recommended him to a friend.

I am totally satisfied with the service, professionalism and promptness of Amerisave. The Senior Processor is outstanding. I highly recommend Amerisave.

I started a refinance with Amerisave in December of 2012. After a few emails, we started getting down to business. Interest rates were the lowest I had ever seen for a home loan and we locked in the rate of 2.25% for 45 days. I refinanced the entire amount including closing cost. The closing agent came to my home and completed the closing in about an hour. Bottom Line is Amerisave delivered their promised rate in 34 days and I will save $191,000.00 over the life of the loan. I highly recommend a 15-year loan if at all possible and I highly recommend Amerisave. They did deliver to me as promised. Since then, my loan has been sold to JP Morgan Chase. They also have been excellent to deal with. Thanks to all those who helped from start to finish.

Very detailed comparison rate and cost tables. Wonderful Mortgage processor makes me very comfortable to apply for loan with AmeriSave.

I was very pleased with the process. I will say that they are so fast in processing your application it was hard for me to keep up. Rate was lowest around and very friendly and courteous staff. I would use again.

My experience with Amerisave has been great. Melanie the account manager is a pleasure to work with and has been very helpful. I was nervous about doing things over the internet and via phone. But the process has been smooth.

From the first Amerisave website until signing the papers to close the loan, Amerisave made it very easy. My loan officer was always available to call back to answer questions. I was never unsure of rates and charges and they did not vary. I appreciate the fact that everything was upfront. I have recommended to friends to refinance their mortgages with Amerisave and they were as happy as I was when they closed.

I would say it's a place to go to get a lifetime of savings. From starting to ending the process is very transparent and you get updates at every stage. My home loan processing was exceptional and I would very strongly recommend it.

Their service was absolutely fabulous. Everything was done online. They answered every question very promptly and professionally. We were able to close our refinance with a subordination of a HELOC within 30 days. Their rates and fees were much better than other lenders that I compared them to. Special thanks to Matthew ** and Randy **. I highly recommend them!

I have received excellent service from the Amerisave team. Also, their on-line loan status process gives you up-to-date status on the progress of your loan.

I received two simultaneous refinances. Between the closing refund and the rates offered by AmeriSave, it was a great deal for me financially. I was able to take advantage of the best rates that AmeriSave offers because I have always tried to keep my credit score as good as possible. The loan process was very thorough paperwork wise but was very understandable. There were a number of steps to be carried out to provide the loan team with the information but it was all listed out on a website and the items got checked off as they were completed. I got to choose the closing location at my lawyers office. My experience overall was very very positive.

I was a little apprehensive of using on online broker at first. Luckily, my fears were unfounded. I had a great experience with Amerisave and closed in about 20 days. They kept me up to date on the status of my loan via their website and were always prompt in returning my calls and emails. I also received the rate and terms I was promised. Overall, I had a fantastic experience with Amerisave.

I got a very good rate (2.63%), low cost, and expedient service.

Rate was good. Service was good, although communication was not very personal. Emailed the advisor a couple of questions that were not responded to. There are a lot of automated emails that are not necessary. As the process moved along, all went very well and loan closed as expected with no problems at all. I was very satisfied.

I was very pleased with my experience with AmeriSave. This was my third refinance within the last 10 years, because the rates kept falling, and it was easy, fast, and cost the least. I had no problems and everyone I talked to was polite and very helpful. I would recommend AmeriSave to everyone.

Amerisave has done a great job for us thus far - keeping us on schedule and really helping us know what we need to submit. They have helped explain things for us as first time home buyers and helped us work through all the paperwork

This is my third experience using Amerisave and I have always been impressed with their professionalism, knowledge, and responsiveness. They've always gotten the loan completed in a timely manner.

This is the 3rd and 4th loan I'm getting from Amerisave. Their loan terms are competitive, their process is very efficient. I especially like being able to upload documents into their website rather than making paper copies and faxing or mailing them. Good for the environment too. Their staff are very helpful as well. Very responsive.

So far I have been very happy with the service I have received. I have even needed to change and get more money out and they have been able to adjust the amount and I just need to re-download the file and we were good to go.

Nice and quick process and new status at every stage of the process and rates are competitive too.

This is my second time dealing with Amerisave. My Rep Louis and processor Peter were the utmost in Professionalism. I was updated on my status fully and had a closing in 3 weeks. The fastest I ever heard of. Clearly AmeriSave hires quality employees that go above and beyond in order to service their customers. The process is so easy and the Rates or Fees are below market. I can't see why anyone would not use them. I received a gift card for writing this review, regardless of whether my experience was positive or negative, but I would have written my review if I had not gotten anything.

Amerisave Mortgage did great walking us through all the aspects of the loan process. They were very kind, helpful and the website was very intuitive and easy to use. I must say though, make sure you collect all your loan paperwork in advance and in a organized fashion and things will go a lot smoother.

John ** is excellent, knowledgeable and honest. The process is super efficient and internet depository approach is innovative. Very pleased. Too bad the rates went up and I cannot refi again.

The process we went through to refinance our house was all via email and electronic uploads which was very convenient. That said, some of the documentation requested made no sense at all and required me to essentially perjure myself to complete the process. I got the impression that the mortgage "counselors" or whatever they were called were being force to act as form pushers and box checkers. If you can ignore the annoying parts, the rates were good enough to make it worth the hassle.

Incredibly easy process, attaching documents myself turned this into a 1 day process instead of weeks. Great rates, no problems, I highly recommend them to anyone looking to ReFi. I received a gift card for writing this review, regardless of whether my experience was positive or negative.

Overall experience front start to finish was not bad. Initially the response from my agents to my questions was slow and at times not answered. But as the deadline towards the closing approached, the responses were more timely. Some of the requirements for loan approval were so silly that it made no sense to me; but I chalked it up to an industry that has been in the spotlight for approving loans that should not have been approved, as well as to internal company turnover of agents working my application in the middle of the process, which added about an extra week of delay. All in all, though the experience was not bad considering it was all done online (except for the actual closing). There weren't really any surprises (fees and costs not initially declared) when it was all said and done. I would recommend them for your refinance needs.

I thought overall that AmeriSave did a great job on my refi. The folks were very helpful and responded promptly to my questions and concerns. This is the second time I've used AmeriSave and would definitely use them again in the future on a refi or new home purchase.

This was the 3rd time in the last several years that I have refinanced my home with AmeriSave. The entire process from start to finish always proceeds quickly and smoothly. I have always been very satisfied with their service.

My processors both helped me throughout the process. They provided detailed information that helped me make a decision about when to lock in a rate. When it came to crunch time before closing, I felt like I was the top priority. AmeriSave’s offer was also better than anyone else's. A mortgage broker tried to charge me $4K for the same loan AmeriSave paid me $1K to get through them.

AmeriSave has a very detailed system which is quick, easy and user friendly. Everything is spelled out so there are no questions unanswered. In addition, a loan officer is assigned who is available anytime throughout the process. Exceptional process and thorough.

Our desire was to refinance at the lower interest rate that was available. Time was of the essence because the rates had bottomed out and were beginning to rise. We contacted the lender which held our current mortgage, and to our dismay with a 700+ credit rating, they said all we qualified for was a reverse mortgage. After trying a couple more companies without much success we were in touch with Amerisave, and they assured us that we could refinance through them, and at a lower rate than we had hoped for. I was amazed at the ease of the whole process. The Amerisave personnel we dealt with were pleasant and helpful, and guided us through the entire refinance in less than a month. Thanks Amerisave! My wife and I are more than satisfied with your work for us.

I have refinanced with AmeriSave 3 times now. My current rate is at 3.25% for a 30-year mortgage. The process was easy and stress free. The refinance was completely FREE, with no hidden costs or junk fees. I am very pleased, and will continue to refer them. If interest rates are to drop again, I would use them again.

With Amerisave I have done my home refinance 3 times in the last 3 years. All times the process is very simple, transparent, speedy and accurate. The rate you see online will be the rate you get in reality with no hidden costs. Amerisave is amazing!!

My mortgage experience was excellent. My loan officer was very helpful and prompt with the many questions that I had. Support staff were wonderful also. I would definitely recommend Amerisave to all who are considering buying or refinancing a home.

I have refinanced twice over the past three years and worked with AmeriSave on both occasions. AmeriSave made it easy to understand the rate options and fees to match my financial needs. They made the overall process easy. I have and will continue to recommend AmeriSave to my friends.

My mortgage refinancing was completed within 5 weeks. Each process of the loan was clearly marked on their website - all of the steps included an approximate date of completion. We would definitely recommend Amerisave!

I refinanced my mortgage in January of this year. They sent out the appraiser within 24 hours of my first phone call and my whole refinance was complete in 4 weeks and I got a fabulous 30 year fixed. The Sr. Mortgage Processor, Casey **, was fantastic. He walked me through everything and he was so patient, even when I asked the same questions twice. He always called me back right away with clear answers.

I have received a very nice loan from Amerisave. The work online was helpful in finding what I wanted and then the staff was most helpful in completing the loan. Monthly reminders are accurate, except that they do not include the loan rate.

I am very much satisfied with the whole process. All the persons involved for the refinancing do know what they were doing. They explained each and every detail and sometimes they also made up some what if scenarios so that you are fully aware of what to expect at each stage of the loan process. I would definitely recommend to my friends and family.

I used Amerisave twice now! They make it very easy and transparent when shopping for a rate! I found them to be as good if not better than most rates I found. I also really liked doing everything online and being able to do the closing in my house. I have and would recommend using Amerisave in the future.

I appreciate the effort of the Loan Processor assigned to me. Amanda ** has worked with me tirelessly and ensured the process moves smoothly. She has reached out to me in a timely manner and kept me updated on the progress. This is probably the first time that I would like to keep the name of the Loan Processor in mind so that I can ask for her the next time if I have a loan requirement with Amerisave. I would highly recommend my friends to Amerisave and would ask them to specifically request if Amanda can work on their case. I found the best rate & cost at Amerisave compared to all the other quotes I received. I also like the Amerisave Automated Online System, the ability to get a quote and lock in your rate and the overall online experience.

This is the second time I have used Amerisave. The first time I used Amerisave it took 25 days from the day I locked in until closing day. This time it was only 21 days because this time around I had all info ready and faxed back almost immediately the info asked for. Closed with no problem as before with a 2.625 rate for 10 years. The one thing I liked best with Amerisave was when I called with a question if nobody was there someone called back within the hour.

This is my second refinance with Amerisave. I watched the rates and locked in my terms after watching their website daily. The process went smoothly, and my loan closed within 30 days. I have seen many negative comments about Amerisave. Before applying for a loan with Amerisave or anyone else, you should know your credit score and have a general idea of what your home is worth. Also, you need to be able to check your e-mail at least once every day and provide them with all of the documents they request. Make sure you have access to your tax returns, insurance policy, paycheck stubs, bank statements, and any other documents they ask you for.

I worked with Greg and got everything done in a prompt and professional manner. Amerisave dealt with my case in a good manner making sure that the loan is closed in time. Very positive and good. I liked it. I am very happy for the decision to go with Amerisave Mortgage Corp.

Dealing with Amerisave was a professional and pleasant experience. They offered the best rate and lowest fees of any other lender I got a GFE from. No surprises along the way and we closed as scheduled.

I refinanced my house with Amerisave Mortgage approx. 9 months ago. I found everyone very knowledgeable when I had questions and they responded quickly to all my emails. We got a great interest rate and were very satisfied with their service. We've refinanced in the past and it took no longer to complete this than before just don't expect it to be done in 30 days. It usually takes at least 6-8 weeks. Would use this company again.

We refinanced with Amerisave. The process was amazingly quick, and closing took place at our house. We were highly satisfied with the rate we received. The overall experience could not have been better.

My experience was beyond exceptional. The Amerisave crew let me know step-by-step what the process entailed and the firm lived up to every commitment. I'm very pleased with the result and would not hesitate to recommend Amerisave to my friends.

I got an outstanding rate. That's what attracted me. I was treated well through the process and there were always assistance available when I had questions. Time was getting close for my close date and my assigned closer was fantastic in making sure that it all worked. I'd recommend.

Amerisave refinanced my home loan at rates exceedingly better than any competitor I found on-line. Mr. Shaun **, Senior Processor and Ms. Valerie **, Processor did an excellent job closing my loan in 30 days from application to funding (on a 45 day lock). I would gladly use Amerisave again and have already recommended them to others.

Everyone I dealt with was professional, courteous, expedient and competent.

I have done several closings with Amerisave. When things go smoothly, they are very good. When things don't go smoothly, they are okay. I must say that generally they follow through on their commitments, though they sometimes miss dates and deadlines. However, my last experience with them left me very dissatisfied, as they were late on everything, and after 45 days, swapped the loan from a 2nd home mortgage to an investment home mortgage, which caused my rate and closing costs to go up significantly. Their position was it was their policy based on the 2nd home proximity to my primary home that they had to consider it an investment home mortgage - my problem is that the homes did not pick up and move location from the 1st day of my application where the addresses were supplied.

This was my second time using Amerisave to refinance my home. Amerisave gave us the best rates and everything was so easy and the people were very helpful and responsive if you had questions. One of the best parts is the closing is done in your own home at a time that is convenient for you! I would definitely recommend Amerisave to anyone that is looking for a home loan.

I refinanced my home mortgage upon a recommendation from my financial advisor using Amerisave. I have refinanced a few times in the past 20 years and never look forward to the tedious process. This refi was different from the start. The process couldn't have went any better, the service was excellent and with the exception of the loan being sold so quickly (not that big of a deal), it was the perfect business transaction. Amerisave has the process of making the sharing of electronic documents down to an art and this seems to be their competitive advantage. Also, they were very customer focused and professional.

While shopping around for places to refinance my house, I came across AmeriSave. The rest is history. The loan officer, Mike **, was very honest, helpful and knowledgeable. Mike answered all my questions honestly and wasn't pushy nor did he ever make me feel uncomfortable with sales pitches.

I was surprised with the great service I was provided by Amerisave. I dealt with Patrick, loan officer, and Kassandra, closer. They answered all my questions, and guided me throughout all the process. They did everything they promised, closed on time, and treated me with respect. I highly recommend Amerisave.

My and my husband's experience refinancing our mortgage with Amerisave Mortgage was simply very good. The Senior Mortgage Processor, Stanley **, and Mortgage Processor Lisa ** were excellent. They were personable, knowledgeable and professional answering our questions and responding quickly with accurate information. They unfailingly let us know when we needed to supply additional information we missed initially. Furthermore Amerisave makes use of the latest advances in information technology which greatly helps the whole refinancing process. Their technology and exceptional personnel just makes for a great experience.

My experience of refinancing with Amerisave has been a great. The entire process was simple to follow, streamlined, understandable and amazingly fast. The agent who handled my loan was knowledgeable and honest in dealing. I highly recommend Amerisave.

I have now done my 4th refi with Amerisave (as rates have dropped over the years). It is a pretty straightforward process to fill out the application online, lock your rate, and track the process online. The last time required more paperwork and back-and-forth with the final loan approver (must be more regulated now), but it was still relatively straightforward and in the end, I closed on the new mortgage on time at the locked low rate (which was lower than I could find anywhere else). In the end, I like their combination of low cost and convenient online tracking and paperwork uploads.

The new loan could be closed in a month since applied online. They responded the questions quickly via email. The process can be monitored on my online account. Amerisave provided the lowest interest rate among the loan lenders I inquired with no cost. I highly recommend Amerisave for your refinancing or purchasing new home.

My refinance transaction went real smooth. The communication was great and the staff was very helpful and always responded back in a timely manner. I recently helped my parents refinance through another company and it was horrible. It really makes a difference in the process when the bank has a good website, experience and professional staff. I give Amerisave an A+ for customer service.

I have refinanced two times with Amerisave. They have best rates, faster service, reasonable fees and good customer service. I recommend Amerisave for all mortgage needs.

My experience with Amerisave was excellent. As I have previously stated in previous queries, your loan officers were outstanding and patient in walking me through the whole process = from start to past closing. It was a pleasure doing business with you!

My experience with Amerisave was fabulous. They were on the ball with answering questions and posting all documents needed and received online. It was a very organized and smooth loan process. Besides their fees and interest rate I got was great! I would use Amerisave again in a heartbeat!!! Thanks Amerisave!!

My Sr. Mortgage Processor Jessica ** has done an amazing job keeping me informed of items that are required and answering questions and concerns I have had. Jessica is very responsive and knowledgeable, and I appreciate all of her efforts. Thanks Jessica for all of your help and support.

Great company! Everyone I worked with was friendly and helpful. The process was basically effortless and went very smooth.

I've refinanced with Amerisave a few times now, primarily to get lower rates. I've always found them to be responsive, helpful and transparent with rate availability and costs. They've made it easy for me to save and I would highly recommend using Amerisave. I received a gift card for writing this review, regardless of whether my experience was positive or negative.

I am glad to give a good recommendation to Amerisave Mortgage Co. I had previously been working with Bank of America to refinance my current mortgage, a process that had been going on for over 5 months. I wanted to take advantage of the current low interest rates. I had been with them for more than 10 years and had many accounts with them. They made it very difficult to complete the loan/refi with them and were very slow in responding to emails and phone calls.

They were quick to respond to emails. They honored the rate lock, even when we knew rates were jumping.

I was very happy with the entire process. It took a total of 21 days from the day I first inquired until the loan was fully funded. The staff was very helpful. I received a gift card for writing this review, regardless of whether my experience was positive or negative.

The whole process was efficiently automated yet personal contact and customer service was sufficiently available.

Because of the lending industry requirements since the crash there were a lot more contingencies on my qualifications. Both agents that help procure the loan did an excellent job of navigating me through all the documentation I needed to complete the loan and get me approved with the best loan and rate that suited my needs. They always got back to me by either direct phone or email right away so no time was wasted as rates were escalating quickly. They organized everything from application to loan rate lock to doc signing. Their website with rates are posted daily and everything is explained in detail. No hidden fees or bait and switch tactics. Everything was as it was explained. I have refinanced numerous times over the past 25 years and this was as good as it gets. I received a gift card for writing this review whether it was positive or negative.

The overall process was very quick and easy. The rate options were fair and easy to understand.

I have been using Amerisave to refinance my house for 3 times. So far, I am satisfied with their services. They provided detail closing cost breakdown at different interest rates for us for comparison. Most responses were quick, except one time they assigned a new staff to follow my case and asked for some unnecessary documents which delayed the loan process. Anyway, I will use Amerisave again as I can easily complete the whole process online.

From my experience with Amerisave with my loan, I recommended Amerisave because they keep their word and show you how you will save money.

I have repeatedly refinanced with Amerisave and I have been very happy with both the turn around time and the service. Amerisave has excellent customer service and they have an excellent website that shows all the current rates without the user having to enter any personal information. The rates on the site, especially when you enter your correct credit score, are extremely accurate compared to what you get when you lock.

Let me be forthright and honest about my experience with Amerisave: It was, in a word, fabulous!! Amerisave delivered on their promise. They were reliable, consistent, and prompt. Everything from start to finish was smooth. Any small glitches were easily remedied and closing costs were contained, transparent, and above board. I was happy with the entire process, and of course, my monthly savings. Greg **, Senior Mortgage Processor, and Kristen **, Loan Processor made sure of that!!

I have received excellent service from Amerisave. Starting from choosing the period/rate to closing, it is easy and fast. What I liked the most is the less paper work and most of the information is requested/provided electronically.

I was extremely satisfied with Amerisave and their home loan service. They had the best rates and service and all costs were disclosed upfront electronically. The entire process was online with the final closing taking place at my residence. Very impressed!

In my years of home ownership, I've applied for four original loans and refinanced three times. The experience I had with AmeriSave was probably the easiest and quickest, because the whole process was handled online. Plus, I was extremely happy with the interest rate I got. I would definitely recommend AmeriSave to anyone I know who is interested in financing or refinancing a home.

We refinanced our mortgage with Amerisave and found the process very worthwhile. No one could beat their rates & costs and we like that they offer terms of 20 & 25 years-fixed (not just 15 & 30). Always speedy response times from their employees. Very convenient.

The people that I had dealings with were very knowledgeable of their positions and willing to bend over backwards to try to help with the refinance process. The people are also very nice and friendly.

"I received a gift card for writing this review, regardless of whether my experience was positive or negative." All my contacts within Amerisave were very professional and quick to answer all my questions. The electronic format was especially helpful and I encourage anyone looking to refinance to at least give Amerisave a call.

I refinanced with Amerisave at the end of 2012 and would highly recommend them to anyone. Personally, I loved being able to do everything online. I was able to upload all documents requested and do everything by email. My loan processor was always available by phone too, and I did use that on occasion. After much research, including local credit unions, I just couldn't pass up the great rates Amerisave offered, their quick service and their extremely low fees.

My husband and I have refinanced with Amerisave twice and both times the experience has been nothing but positive. They are quick with replies and their interest rate and fees are better than most others with which we have compared. We had the same processor as the first time we refinanced which made it easier as she was familiar with our loan. They are quick to reply to our concerns and questions which resulted in our loan being finalized quickly.

If you are comfortable working electronically, Amerisave is a great option. Their process is clear, they were on time for every step, and all my questions were answered promptly and accurately - even though there were many touch points along the way. I would use them again without hesitation.

Amerisave made refinancing as efficient and convenient as possible, all I needed was to submit the necessary documentation in a timely manner. This was by far the most convenient mortgage loan to close out of the 7 closings I have experienced throughout my life.

AmeriSave accomplished our refinance with professionalism. One thing stood out in contrast to our former Real Estate funding experiences. AmeriSave kept us updated during the entire process which reduced the anxiety of not knowing what was going on behind the scenes. They worked to solve any issues quickly and kept the ball rolling toward the closing of our loan. We couldn't have been more satisfied and gladly recommend them to our friends.

We had a great experience. Amerisave's service level was excellent and the overall process was beyond my expectations. I was most impressed by the consistent follow up and access to various support people throughout the process. Our appraisal was very fast and easy to schedule and the closing was very convenient after hours and at our home. The only issue I had was the online processing system was not always quite as intuitive as I would like but again it was easy to get help and direction whenever there was a question or doubt on next steps.

I refinanced with Amerisave in Feb-March 2013. The whole process went very fast and smoothly. I know exactly what documents are needed to submit. Their web site shows you the step by step instructions, status and progress of the loan. Very helpful. This is the 3rd time I refinanced with Amerisave in the last 5 years. Same good experience every time. If you have a good FICO score and your documents are clean, the whole process will go very smoothly, and fast. My loan was finalized within 5 weeks. Personally I am very pleased with Amerisave.

I have refinanced my home twice with Amerisave! Excellent customer service. Geneva ** and Amanda ** are an awesome team to do refinancing. Everything went smooth with the refinance and very quick. I would recommend to refinance with Amerisave anytime and you will not be disappointed. The best thing was that the refinance was all done from the convenience of the home, from start to closing of the loan. I have already recommended Amerisave to 3 people already and they also have had a great experience refinancing also. Great company to do business with.

I refinanced my home late 2012, closing early 2013. My goal was to take advantage of the historic low rates and access a bit of equity for a kitchen remodel. I had only done home loans through large banks in the past but at the suggestion of a friend checked out some of the internet providers. I was drawn in by the excellent pricing but had some reservations having never gone down this path. I also read some bad reviews about Amerisave but decided to throw caution to the wind and go for it. I am pleased to say that all went very smoothly and was consistent with how it was presented by the company in the beginning. I have excellent credit, good income, net worth and home value so I would have been surprised at any glitches, although some of those complaining said the same thing. I was very pleased with my Amerisave experience and would readily use them again. It was very simple, pretty quick and saved me a ton of money.

I was a little concerned with some of the reviews that I have seen regarding Amerisave, but decided to give them a try and be my own judge. In the beginning things went well. A few documents were asked for several times as other people had mentioned; however, I kept a folder of everything that I submitted and it was easy to resubmit the requested information. Honestly, there was only two or three of these requests. The overall process was good. I got the rate that they quoted, got a refund check when the process was completed because they calculated some items too high - but better to get a refund than still owe! I would recommend Amerisave and use them again if the opportunity arose. However, I hate the lender that bought my mortgage from Amerisave!

We used Amerisave to refinance the mortgage on our primary home into a 15-yr fixed rate. We selected an interest rate on Amerisave.com that was not quite the lowest available, but Amerisave paid essentially all of the closing costs (other than escrows). It was a great experience. We were a bit concerned that there would be hidden costs along the way, or long delays, but there were not. Everyone at Amerisave responded quickly to any questions or concerns.

We processed 2 mortgage refi's with Amerisave in late winter/spring 2013 and were impressed with their straight forward approach, lowest rates and good service. Their document processing through their website was convenient and robust.

Overall I was pleased with the process; however I felt that towards the end the number of repeat questions and constant Rehashing of information in my accounts was overkill. A couple of the verification letters were definitely unnecessary and annoying. The unwillingness of the underwriter to put my trust on the deed was extremely annoying. I of course accomplished that shortly after closing by doing a quitclaim back into the Trust.

I refinanced my home mortgage online with Amerisave. At 1st, I was skeptical with the rate if I would be paying any additional hidden processing or fees. The entire process was so easy and I never had to go to an office to sign anything. I did it all online and final signatures were done at my home. The best home loan by far and wonderful process and great fixed rate.

Excellent Service from Representatives. We were extremely fortunate to be paired with Kristina ** for the processing of our loan. She was always available when we had questions, even checking in with us while she was on vacation to make sure things were in order. She is extremely knowledgeable about Amerisave's products, has excellent follow-through, and - most importantly - always made us feel like we were her most valued customer. In just 18 days from making an offer, we have closed on our new home. I would highly recommend Amerisave based on the service I received from Kristina **.

We bought our home almost four years ago with what we thought then was a low interest rate. However, as rates continued to come down, we couldn't pass up the opportunity to refi for a lower payment, which has allowed us to pay extra principal each month. Our most recent refi with AmeriSave was the second since buying the house and probably our last. The AmeriSave online tools were extremely helpful with monitoring various interest rates and terms and then locking, once we found the best refi for us. After locking in our rate, the process was very transparent and simple to upload documents through the AmeriSave website. Our closing was scheduled at our house after work hours and went very smooth. I would recommend AmeriSave to anyone looking to refi their current mortgage.

I had a great experience with AmeriSave. Al and his team were very helpful during the entire refinance process. I will tell my friends and family to use AmeriSave the next time they need a mortgage.

I used Amerisave to refinance my mortgage a few months ago and I was very happy with my experience with them. They were quick, responsive and I was always able to keep track of where we were in the process online. I especially liked that the final numbers were extremely close to the initial numbers I was quoted. I was doing comparison shopping with 2 other lenders and the first one couldn't come close to matching their rate and the second one said they could match everything, but when we started putting numbers down on paper, they were adding a bunch of closing costs that I wasn't having to pay for Amerisave. Probably the best thing I can say is I can't remember any negatives at all. There was no drama, no last minute surprises, nothing very memorable. I was able to do everything except the final paperwork signing easily and quickly so it didn't interfere with my work day.

The entire process has been made simple by my loan processor Geneva and the great team of people with whom she works. Amerisave has far surpassed my expectations.

The Amerisave Mortgage Processor I worked with was clear, professional, and a great communicator, in that he responded quickly to any question or problem I had. As did I. We worked together to complete the paperwork.

This is my second time refinancing with AmeriSave and I was extremely happy with my experience both times. Everyone I had contact with was very helpful and quick to answer any and all of my questions. They helped me through the entire process. I would highly recommend using them.

This is the second refinance we've done through Amerisave. Both times the process have been very smooth and completed very quickly. Our loan officer and loan processor were very responsive to our questions and phone calls and displayed a very helpful attitude. Both times our loans closed on time. I would not hesitate to use Amerisave again.

I recently refinanced my current home and then used my cash to purchase a second home. AmeriSave made processing both transactions easy and simple and received great rates. I worked only with two AmeriSave employees, Mike ** and Ryan **, and both kept me informed and helped me through each step. Getting a mortgage over the internet requires the borrower to be more active than if I had gone through our neighborhood bank, but the money I saved was well worth it. Plus, the AmeriSave staff is also there to assist - they don't go home at 5 pm. Many times, Mike ** and I would correspond late into the evening.

Working with Amerisave was a pleasure. Pros: easy online upload of all required documentation, extended interest rate lock, processors were prompt and courteous with responses, closing was a breeze. Cons: underwriter took forever to sign off on certain items, contracted appraiser made an error that caused a major delay in the closing of our loan.

I expected delays and disappointment (based on prior experiences with other lenders), but I was surprised. My contact person was responsive, answered my questions quickly, and kept me apprised of what to expect. The rate was the best I could find too, so the service was the icing on the cake.

I was looking to refinance my first mortgage and a home equity loan. I started in 08/12 and got several solicitations from various lenders. One was from Grant ** and I called him to check the rates. At that time it did not seem like the right thing to do. Every so often from then on, I would get an email from Grant telling me the rates at that time. As rates got lower in early 2013, I started looking for a loan and got a rate quote from one of your competitors and started working with them. Just as I was ready to commit to them, I got an email from Grant that seems better than what I was getting. I called him and things were put in motion. Things went fairly smoothly. Some documents were asked for twice which was disappointing but no great problem. Grant turned me over to a processor, Rene **, who was outstanding to work with. I could not have been happier about working with her. From my first contact with Grant to approval, it was three weeks and closed within 4 weeks of that same first contact. Having processed mortgages years ago, I really appreciated the great job they did.

I would highly recommend Amerisave. They had the best of everything - Interest rate excellent, you get to pick the loan that best suits your situation. They made it so easy to transmit all info to them by uploading it directly to their website. Everyone I dealt with was friendly, respectful, knowledgeable and helpful. Best of all, the entire process from first contact to loan closing was completed in one calendar month - Phenomenal! Amerisave is head and shoulders above the numerous other loan companies I've dealt with over the years.

I was contacted right away after expressing my interest. Every person I came in contact by phone or email was thorough, pleasant, and knowledgeable. I appreciated their wonderful communication. I would and have recommended their services!

Our mortgage processor (James **) was very honest and helpful, and did everything he could to make this process as painless as possible!

Overall, we were satisfied with our service.

Amerisave wont give you a second loan. They rejected my loan app for a second home near the existing one.

Good & quick loan approval & funding process with fees to be the same as advertised in their website.

It seems like other folks' experiences vary, but for what it's worth I had a good one. My rep was helpful, explained everything, was a frequent communicator, and even worked to get me the best pricing when I asked for it. In the end, I got a very good interest rate and paid nothing for the refinance.

My experience was positive. Overall, I would rate Amerisave as a positive experience. I received excellent service, a responsive staff that answered my questions, and a fairly quick closing. I would recommend them to anyone looking for good rates and a fairly expedited closing.

I refinanced an existing home loan with Amerisave Mortgage. Their rates were very competitive, and I received exceptional service from their professional staff. I would highly recommend their services to anyone looking for a home mortgage.

I have refinanced twice with AmeriSave and they exceeded my expectations both times. Their rates were excellent, their online system was easy to use, and their in-home closings were very convenient. The reason they exceeded my expectations, however, is that both times I had issues getting the loan package I wanted, and both times they made accommodations so that I got the loan package I wanted. This is the kind of service I expect (but don't really get) from the bank with whom I have a longer and deeper relationship, and I certainly didn't expect to get it from a heavily online operation like AmeriSave. I give AmeriSave a very positive rating precisely because they provided this type of service.

Highly recommend. Easy to upload all the required docs/No faxing or mailing. Quick loan approval and processing. I would use Amerisave again.

Raised my closing costs double halfway through the mortgage process! Had I known that they were going to do this I would not have used them. But I had a contract on the property and did not have time to secure another mortgage in time before closing. Asked for more information on every piece of information I sent them. Constantly bombard you with providing more information that you have already provided.

AmeriSave made refinancing easy, straightforward, and well worth the effort. We got money back at closing and we're saving money every month! "I received a gift card for writing this review, regardless of whether my experience was positive or negative."

I got figures for re-financing our mortgage from 5 or so outfits, and the best rate was by Amerisave. I had an interesting time trying to sort out the various figures, but even including closing costs, their interest rate was low enough to make a difference. I did feel some confusion after the closing about whether I received all that was coming back to me from the prior mortgage company, so that if I had it to do over again, I'd keep better records.

Working with Amerisave was easy, quick and painless. They gave the best rates I could find and everything until closing was done via protected internet. If rates dive again, below my already very low mortgage, I would certainly go back to Amerisave without question.

Amerisave did just what one hopes, and now expects, from arranging for financing via the web. All emails were promptly answered. All answers were intelligent and intelligible. Nothing I asked was ignored or dismissed. At no time did I feel like I was just another number. Lots of loan choices so we found just what we needed. I do recommend them.

Easy to close...too much paperwork and justification.

I have refinanced at least eight times over my life and this was by far the best experience ever. You can follow the entire process online and the communication was absolutely fabulous. My loan closed on time and at the rate I requested. I have recommended AmeriSave and will continue to do so and if I find myself refinancing again, AmeriSave will be my choice, a Five-Star Company.

The loan process was excellent and very timely. 95% of all documents were transmitted electronically and the process went very well with no surprises.

I've used Amerisave to purchase a vacation home, and then refinance it. I very much like the paperless, do everything transparently on a website that Amerisave uses. Their system of tracking the status of your process is excellent - you get to see where you are at an instant. Amerisave also offers savings if you use their Title company - with that, I had a less than stellar experience. The problem is they open escrow after you are supposed to provide the earnest money deposit. Cooperation from another title company is required.

Well-organized process and follow-up on documentation.

I have refinanced with Amerisave twice in the past year. Both times were great experiences, from start nearly to finish.

I had a good experience with Amerisave mortgage when we refinanced our home. There were no surprises and the responses were prompt. The online portal to upload documents and track the application status was very useful.