Event Tickets Center Reviews
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About Event Tickets Center
Event Tickets Center is an online resale marketplace where fans can find tickets to national and local events of all kinds, including sports, concerts and Broadway shows. The website offers a 100% money-back guarantee and last-minute tickets, but sellers are responsible for issuing refunds.
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- 4,970,706 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 26, 2017
Easy to navigate the site. Loved the detail in the seating plan. Wished I knew the seat numbers I purchased. Looking forward to seeing Kathleen Madigan. These tickets will be a great 60th Birthday gift for my husband. My husband, daughter and I will get to all laugh together.
Reviewed Oct. 26, 2017
The order did not fully disclose the actual location of the seats. Only that they would be together on row "E". The delivery charge is $7.95 and you are just sending me an email, "really" and how much can an email and minimum wage person to send it cost your organization. And to add insult to injury your "convenience fees" are totally ridiculous. $80.00 plus for 2 tickets, and you didn't have the courage to show those fees until the purchaser has gone all the way to the end of the purchase process. Shame on you people for ripping folks off in the name of the arts at the box office. (3-5% is the basic merchant cost to take a credit card.)
Reviewed Oct. 25, 2017
Great experience with this company. Thank you for the service. I will continue to look to see more upcoming events and don't mind if you send upcoming event to my email as well. Thanks again for taking the time to read my email to hear what I have to say.
Reviewed Oct. 25, 2017
It was a very nice page to get my Celine Dion tickets concerts, very easy to follow instructions to choose for the place we wanted to sit, and a good service and very quick. I will use it again for another service, thanks.
Reviewed Oct. 25, 2017
It would be helpful for you to show the service fee charges at the start of the process. This would help to maintain the process without oneself feeling tricked. Everything else seems perfect, very good and simple interface. Keep up the good work, you guys organize the best events and I always buy the tickets through your system.
Thanks for your review, Allan.
Reviewed Oct. 24, 2017
Had a great experience. Super quick and easy purchase. The extra fees were easy to identify and easily understood, which was a big reason why I love this site! Will definitely be coming back for my next tickets! Can't wait for the show.
Reviewed Oct. 24, 2017
Lady Gaga Mohegan Sun - No complaints today. Representative helped me live on the phone yesterday and that was very satisfactory. I wish that I had acted faster, though, and purchased the tickets yesterday as today I am paying $50 more and in a less desirable location. That is a bit of a letdown.
Reviewed Oct. 24, 2017
I liked how you could choose the location for seating and how clicking the location brought up the prices and seats available. Second, I understand a service fee, but at 1/3 the ticket price. That's pretty steep. I did buy a larger amount of tickets so the fee looks larger as well. It just really pushed the envelope and I would have had a bought a couple more tickets if the fees weren't as high. Other than that, my overall check out experience was a breeze and straightforward.
Reviewed Oct. 24, 2017
Easy site to use. Liked the way your seating location was color coated and showed you your seats when you selected your seats on the left of the screen. No need to jump back and forth from page pricing to seat map of the venue.
Reviewed Oct. 24, 2017
The site allowed me to easily find the tickets my mom and I wanted. And then checkout was very smooth with the PayPal option. I would definitely use this service again. We are so looking forward to the Mannheim Steamroller concert, as this will be the first time for both of us.
Reviewed Oct. 24, 2017
Whoa, Thirty-three dollars is a bit steep for a service charge. But the purchase was easy and efficient... Looking forward to sharing the Cirque experience with my granddaughter. Now is the time for all good men to come to the aid of their Country.
Reviewed Oct. 24, 2017
The service fee which adds 30% to the tickets should be disclosed before checkout. I'll probably report this to the BBB and post on Twitter and Yelp. This is a really bad business practice and the service fee is also excessive.
Reviewed Oct. 24, 2017
A processing fee of nearly $250 per ticket is absurd. Because we want to see Hamilton, let's call $250 per ticket (above seat price) a form of extortion. In this computerized world (I never interacted with a human to complete this transaction), how can you justify that level of 'fee?'
Reviewed Oct. 24, 2017
My buddy's birthday is this month. I wanted to take him to a Warriors game like I did the year before last. Turned out to be duplicate champ ring day. So bought tickets for a game on Nov. 6th. We found out the duplicate ring game is Oct 25th. l thought they were sold out for sure. I went online to eventticketscenter.com and in minutes I got great seats. It was quick and easy. Thanks.
Reviewed Oct. 24, 2017
Very easy to filter and select seats. Made the rows and seat numbers visible and I like that the seat map is on the same page! Super simple checkout, but the service fee was much higher than typical fees. Normally, it is $10-12 and I was surprised that they charge $18 per ticket. But, overall good experience!
Reviewed Oct. 24, 2017
Futbol - Visiting New York for new year. We will try to get fun and have a great experience. This is our first experience traveling to New York, we want that this travel be remember it for always. I hope that New York doesn't be too cold because my wife hate the cold weather. See you there folks.
Reviewed Oct. 23, 2017
I had been looking for tickets for Lindsey Sterling for a long time now and when I heard they were going to be here in San Jose I went to order tickets as I was on my lunch hour. The website was very fast and easy to find seats and fill out the forms. Thanks.
Thanks for the review, Marina!
Reviewed Oct. 23, 2017
It was really easy to order with you. I am very pleased with the service. I will make sure I will come to this site for future purchases and also will recommend you to my family and friends, I cant wait to see my sons face when I surprise him on that day.
Thanks for taking the time to leave us a review, Juan!
Reviewed Oct. 23, 2017
It was really easy to find everything and to know what to do. It doesn't take long and it's really convenient to order the tickets online. We are going to the basketball game and we are really excited to see Orlando Magic win the game.
We appreciate the feedback, Stefanie. Enjoy the Magic game!
Reviewed Oct. 23, 2017
I was pleasantly surprised in dealing with Event Tickets Center! I am used to getting jerked around via the typical outlets (ahem... cough... Ticketmaster). Despite paying over face value for my tickets (my fault for missing pre-sale), I felt the price offered was very fair; and the process to purchase was extremely smooth. So much so, I'll actually download the app.
We're glad to hear you found the purchasing process to be smooth! Thanks for the review and the app download, Brian.
Reviewed Oct. 23, 2017
Did not appreciate the $40.00 per ticket fee on top of the actual ticket price. $40.00 for the order would have been 1 thing but because I chose to buy 3 tickets you gigged me for 3 times that. It was still just one order... I know it's to keep everyone safe but a one time fee should do that just fine.
Reviewed Oct. 23, 2017
There should always be a seat map to help in selecting seats. I am very tall and so I have no clue if I would be comfortable in my seats. I don't feel good about this. It could also be done as a confirmatory step. Would someone please call me at ** so that I can review and maybe select two seats in the same area. I would like an aisle seat.
Hi Brian, if you have any questions about your seats, please reach out to customer support at 866-820-4553. They will be able to look up your order information.
Reviewed Oct. 23, 2017
I had a great experience finding my tickets; however, there was a rather high service fee tagged on at the end which I did not like.. I would have appreciate if this was included in the ticket price upfront as we spent over 200$ just on that. Check was easy and quick, just upset about the service fee.
We appreciate the feedback, Whitney.
Reviewed Oct. 23, 2017
The Service Charge added at the end is ridiculous. The amount is way too high and should be show up front along with the ticket prices. Any Service Charge should be calculated and included in the ticket amount, not a separate charge unless it was a shipping fee.
We appreciate your feedback, Cindy.
Reviewed Oct. 23, 2017
This will be my first time attending this venue and come back to see to post if the experience was as great as I expect it to be. Purchasing the tickets was an easy experience and will definitely come back to purchase more tickets. I cannot wait until the concert.
Thanks for taking the time to leave us a review, Elizabeth. Have fun at your concert!
Reviewed Oct. 22, 2017
Please advertise the size of the service charge please. It was a bit of a sticker shock. Otherwise, it was easy to use and I was happy to find the tickets. I certainly look forward to seeing John Oliver. Thanks!
Thanks for the feedback, Dylan!
Reviewed Oct. 22, 2017
We purchased section A3 row 9 and are looking forward to seeing Ed Sheeran. We were told that he puts on a really good show! While purchasing our tickets, the customer service representative was very helpful and pleasant. We are extremely excited toward our highlight event of 2018. Thanks for your help in helping us get such great seats at the best price out there.
Enjoy your show, Steven!
Reviewed Oct. 22, 2017
So you advertise the tickets for $28 a piece. Ok that's fine, seems reasonable. Then after you click to buy it comes up that additional fee of $7.95 for "delivery download"! Then after you fill in your credit card info and everything else you have your "service fee per ticket" of $9.52 pop up. Really? Come on a "delivery" fee. For Christ sakes it's electronic! And a "Service Fee" at the last minute. No wonder Pearl Jam protested Ticket Master in the 90's. You all are just as crooked. Just add in your service fee to the ticket price from the get go instead of leading people to believe you have the cheapest tickets, and the "delivery fee". Come on that's just total crap and you know it! I don't mind paying good money to see a great show. Just don't ** people with lead in low prices only to add your "fluff" at the end. That's some shady underhanded **. You ticket sellers are all alike and that's a shame.
Reviewed Oct. 22, 2017
First time ordering online... worried I won't be able to download tickets (Harlem Globetrotters). I am not computer friendly. I will be very disappointed if I paid all that money for tickets and I'm not able to download tickets. I would prefer to have them sent to me.
Reviewed Oct. 22, 2017
I was near cancelling this order when I saw the service fee charge - $78.54 for 2 tickets!! You're obviously gouging your customers and it leaves a very bad impression and aftertaste from using your service. I will not be likely to use your service again in the future.
We appreciate the feedback, Bruce.
Reviewed Oct. 22, 2017
I don't know what you want here! I wanted one ticket and there were only a few choices. Your service fees are exorbitant. A ticket for 142.00 turns into 196.00. I never get to go to concerts because of these unreasonable prices. Looks like I will have to go to Paramount directly if you keep shutting me out of getting tickets here.
Reviewed Oct. 22, 2017
I bought tickets for the Tampa Bay Rays versus The New York Yankees game through Event Tickets Center and it was a very good experience. Also, the tickets were delivered within the expected timeframe.
Reviewed Oct. 22, 2017
Buying the tickets was very quick and easy, but...I didn't see the $45/ticket service fee until the last possible moment. WTF!!! Are you delivering them to me on a horse drawn carriage? Are they golden tickets like in Willy Wonka? Do I at lease get free popcorn? You can believe that I will NEVER use your service again because of your service fee!
Reviewed Oct. 21, 2017
Horrified to see additional fees per ticket on top of the already scalped price of the tickets plus the $15 mailing fee. Seems exorbitant. These fees per ticket were not mentioned at all until the place my order part... Must be a better way to purchase tickets.
Reviewed Oct. 21, 2017
I was debating on ordering tickets then got an email offering 5% off... there is no place when ordering to actually get the discount so I feel that is not exactly honest advertising. Not that it's a huge discount but if it's offered it should have a place to put the discount code.
Hi Sandy, when you reach the payment step in the purchasing process, there is a button that reads "Redeem a Gift Card or Promo Code". Upon clicking that button, a box will drop down where you'll be able to enter the discount code.
Reviewed Oct. 21, 2017
I do not understand why the service fee is 1/3 of the ticket. I think it is too much, because it is a $24 fee when the tickets are $73. I would just want to know a bit more information as to why and where the additional $24 is going. Although, the website is very easy to use.
Reviewed Oct. 21, 2017
The ad said I was entitled to a 5% discount on my tickets and I DID NOT GET IT!!!! Please explain!!! When and how will I receive my 5% discount!??? I am very dissatisfied with this service and I want to know whether I will receive my 5% discount.
Reviewed Oct. 21, 2017
I felt that Event Tickets Center was by far the best option in what I was looking for! I was VERY happy with the price and can't wait to see the show. There were a lot of options and the website was easy to work, compared to other similar sites. Thank you for a great experience!
We truly appreciate you taking the time to leave us a review, Adrienne. Thanks for the great feedback!
Reviewed Oct. 21, 2017
"Service Fee" is just charging more money for no reason. 8$ for an EMAIL delivery AND 15$ service fee? That's ridiculous. I wouldn't use this website at all if the show I wanted to see wasn't sold out. I'm not sure what this "service fee" is for, but it's **.
Reviewed Oct. 20, 2017
I had a great experience until checkout. I wasn't able to see the total amount in Canadian dollars, only in US money. The conversion rate should have been shown. Next on checkout was this box asking for my thoughts and I haven't even seen if my tickets were completed...
Reviewed Oct. 20, 2017
Had a few problems trying to purchase the tickets. I think that it's because I'm in Mexico, and tried to called from here but could not reach your people. Hope everything goes right with the purchase. Thank you and greetings from Mexico.
Reviewed Oct. 20, 2017
Boyz II Men was one of my favorite groups. We've tried Event Tickets Center because of the fair ticket prices. The site is easy to navigate. The order was quick and accurate! It is also easy to print the ticket. We are so excited to watch the concert!
Thanks for the feedback, Claudine. We're glad to hear about your positive experience with us. Enjoy your show!
Reviewed Oct. 20, 2017
I was not able to observe what seats were still available for the date and time I requested (Sunday, Dec 17, 3 PM). I am still not sure where to sit and are my two seats together? That's all I have to say... Looking forward to this production. YC always puts on such amazing shows!
Sharron, if you have any questions about your seats, feel free to reach out to our customer support team at 866-820-4553.
Reviewed Oct. 20, 2017
The information was accurate, very accurate info about the availability of tickets for sale. The seat that were available were easily chosen. Checkout was simple and accurate but the fees were very expensive and surprised that it cost that much... Fees should be drastically cheaper due to the cost of the seats.
We appreciate the feedback, Scott!
Reviewed Oct. 20, 2017
I didn't like the $21.00 fee added to my tickets, when I order online. Why is there this fee for each tickets. There is not handling of the tickets, no mailing costs. I did order them and paid it because ti was a Christmas gift.
We appreciate the feedback, Stephanie.
Reviewed Oct. 20, 2017
My Online payment experience was not that great. I was really shock that Event Tickets Center would charge a ridiculous amount for a service fee. I felt taken advantage, I do not know if I will use this system again.
Thanks for leaving us a review, Vicente.
Reviewed Oct. 20, 2017
I purchased tickets and everything is great except the service fee is what is a bit outrageous. An extra $60 for 4 tickets. It's basically an extra ticket. The service fee should not be that much. It is an unreasonable amount.
Lorena, we appreciate your feedback.
Reviewed Oct. 20, 2017
My overall experience with Event Tickets Center was very good! The interface is user-friendly and all steps are pretty clear. The information provided during ticket booking is relevant, no commercial distracting from booking process. All events are conveniently listed in timely order. Very satisfied with customer service. Thank you for such great event booking tool.
Thanks for the great feedback, Marina. We appreciate you taking the time to leave us a review!
Reviewed Oct. 20, 2017
This is my first order through your company. When I entered my credit card information and tried to submit my order, it threw an error indicating that my credit card, address or phone number was incorrect. I double-checked, and everything was correct, but I still got the same error. It turns out the card was being declined, due to fraud protection on the card. The error message misdirected my efforts - if it had indicated that the card was declined, I would have called the card company first. Instead, I called your support center (using your $) who decoded the message into "card was declined, call your credit card company". A more accurate message would have saved me an hour of trying, I would not have wasted your support center's time, and I would have called the correct company in the first place. Better error messages save everyone's time and sanity. Thanks!
Reviewed Oct. 20, 2017
And... this is my second visit in USA but LA is first.
Thanks for taking the time to leave us a review, Jinho. Enjoy the game!
Reviewed Oct. 19, 2017
I was impressed with the ease in ordering our seats. I would highly recommend this service to friends. I would highly recommend receiving tickets through the US Mail system. This gesture would ensure that we seniors feel much more at ease.
We're glad you found the ordering process to be easy. Thanks for the review and for the referral to friends, Vernard!
Reviewed Oct. 19, 2017
I somehow missed the information regarding a service fee per ticket! I did see the $7.95 charge for delivering the tickets to my email, but was surprised at the $21.12 extra dollars for each ticket for the service fee!
Reviewed Oct. 19, 2017
This was an easy process purchasing the tickets. However, I think the service fee is way too high. We were last minute purchasers, otherwise, I would have never paid that amount for processing. Thank you for your services. We will visit your website again in the future.
We appreciate your review, Meredith! Thanks for choosing us.
Reviewed Oct. 19, 2017
So I get the regular price for the ticket ($64, fair), and I understand a normal fee for processing (because you have to pay the people who process the transaction), but I find $21.12 for a service fee to be wholly unacceptable. AND PER TICKET! You're telling me that of the final price of the ticket I purchase, 33% of that price is for PROCESSING?! And then you have the gall to charge a $7.95 delivery fee, WHEN YOU EMAIL THE TICKETS TO ME! Why would I ever want to use this site again with a $21 service fee per ticket?
Reviewed Oct. 19, 2017
This was extremely easy to navigate around and quick to be able to purchase the tickets. I hope that the Thomas Rhett concert is as simple as this to get around in. I have never been to JQH Arena. I hope that the parking and walk to it is not a hassle. This will be the first concert for my children.
Thanks for the feedback, Jennifer. Enjoy the show!
Reviewed Oct. 19, 2017
Fast and easy! I would definitely tell my friends, in fact I have already notified a friend and is currently looking into purchasing tickets for the same event. I would use Event Tickets Center in the future for all future concerts and sporting events. Please send me future events for upcoming concerts and sporting events.
We're happy to hear the positive feedback, George! Enjoy your show and we look forward to serving you again in the future.
Reviewed Oct. 19, 2017
Ordering was easy. But, I think it is crazy that you charge a $20.00 service fee for each ticket. Not impressed!!! If this wasn't one of our favorite bands we would not have gotten the tickets because of the outrageous fee.
Thanks for the feedback, Audra.
Reviewed Oct. 19, 2017
It's my first order on this site and my first concert at the American Airlines Arena. It's regrettable a package with ticket for concert and parking is not proposed on the site. I will be at MIAMI for this concert. I hope everything is OK.
Reviewed Oct. 19, 2017
I did not read all of the instructions, but I believe that this is a great service. The people were also really nice and answered my questions with patience and excellence. Overall great service and smooth voice. :) Great experience and great free stuff!
Thanks for the review, Rachelle.
Reviewed Oct. 19, 2017
This site was easy to use, and it was easy to get the ticket that I was looking for. I was able to check out within 5 minutes. I understand having fees associated with purchasing the tickets. However if I was having the tickets send to me via US Postal Service, I can see the cost for all those fees.
Thanks for the feedback, Adam. We're glad you found out site easy to use!
Reviewed Oct. 18, 2017
I didn't like the hidden charges! You tell me $58 a ticket then $7.95 service charge. When I got to the total it was so much more and it took me 3 times to figure out you had extra charges and what they were! Why not state that in the beginning? Aggravating!!!
Reviewed Oct. 18, 2017
Excited for the upcoming show and really glad that Event Tickets Center so easy to use and also continues to recommend shows that it thinks I might be interested in. I may not have known about this show otherwise. This will be the third show I've ordered through Event Tickets Center and I will continue to use them.
Thanks for the review, Jeremy. We're so happy to hear you're a returning customer and we look forward to serving you again soon!
Reviewed Oct. 18, 2017
The site is very easy to navigate. I also liked that a picture of the seating was displayed. Very helpful for getting the tickets/seats I wanted. Will definitely recommended this site to a friend. I also noticed that the tickets themselves were a bit cheaper than other sites which was awesome.
Thanks for the review, Rachael! We're glad you found our site to be easy to navigate.
Reviewed Oct. 18, 2017
It's a rip off when you don't mention anything about the $37.95 per ticket service fee until after you have entered all of your info including your credit card info. This is the first and last time I will do business with you!
Reviewed Oct. 18, 2017
The $31.35 Service Fee and $7.95 Delivery Fee for a $95 ticket is robbery. $7.95 to have tickets delivered via email??? $31.35 Service Fee that isn't even disclosed until the transaction is almost completed???? Looks like some consumer protection laws need to be updated!!
Thomas, we appreciate your feedback.
Reviewed Oct. 18, 2017
The convenience fee is outrageous. $19.96 per ticket and Delivery is $7.95. It's delivered via email which costs nothing. My total fee for 2 tickets was $37.87. That is what another ticket would cost preventing me from taking another person. Shame on these fees. And shame on the BMO center for not selling them at the box office fee free.
Thanks for the feedback, Robin.
Reviewed Oct. 18, 2017
I thoroughly enjoyed purchasing tickets off of this very easy to use website, eventticketscenter.com. The $25 rebate option is very cool to add to orders especially for people who have not used this website to purchase event tickets in the past.
We appreciate the positive review, Jessica. Thanks for choosing us for your tickets!
Reviewed Oct. 18, 2017
Easy to operate and search. Not accurate map of the seats available however. Seats purchased in Row B were highlighting Section B of floor map. Processing fee of $20+ PER ticket is outrageous. Maybe I should have purchased the slightly more expensive tickets from a different site with a smaller processing charge.
Thanks for the feedback, Tandy!
Reviewed Oct. 17, 2017
It was a surprise to see the service price tacked on during check out. The fee is outrageous! I am still in shock. What customer service is required when I do the leg work? Am I going to be paid for processing my own ticket?
Reviewed Oct. 17, 2017
I found using the website was easy. I creating the account was very easy and choosing the seats was clear were easy. I compared the cost of tickets at other vendors and ETC was within the total price range I was willing to spend. Because of my experience I would recommend this site to others.
Thanks for taking time to write this review, Jo!
Reviewed Oct. 17, 2017
I was shocked to find out that there was a $29.04 fee per ticket added on to my ticket purchase. I find it disgraceful and disheartening and will never get tickets at the Bergen Preforming Arts Center in Englewood, NJ again.
Reviewed Oct. 17, 2017
Was able to get tickets to see Three Dog Night at Emerald Queen Casino on NOV. 11, 2017. I am so excited to see them in Tacoma and did not have any problems with ordering the tickets and to see the best location for sitting.
We appreciate your feedback, Susan. Enjoy your show!
Reviewed Oct. 17, 2017
How do you justify charging $30 odd dollars on service fees, AND THEN $15 for delivery of tickets THAT ARE PAPERLESS??? That's highway robbery in the 21st century, absolutely ridiculous. This is bad business practices all over the place.
Reviewed Oct. 16, 2017
Very happy. We love the concerts and the concert hall. You can see from every seat. We have never been close and this time we are. My husband is hard of hearing so this will be perfect for him. I know we will enjoy Terry Fator.
Thanks for the feedback, Nancy. We hope you and your husband enjoy your show!
Reviewed Oct. 16, 2017
Easy process and cheap tickets! I would recommend to a friend! I love Tim McGraw and am so excited to finally have the chance to see him in person! It's going to be a fun night and something I will remember forever but was not crazy expensive!
We appreciate your positive review, Kayleigh. Hope you have fun seeing Tim McGraw live!
Reviewed Oct. 16, 2017
Great experience, easy and fast process. The system is excellent since it did not freeze or re-download the process. Excited for the concert and I will be happy to make other ticket purchases. I think the rebate is a good way to reward the buyer since not only do we pay taxes for the tickets but also other fees.
We're happy to hear you had a great experience with us, Estephany!
Reviewed Oct. 16, 2017
I think you should disclose upfront in the ordering process what your "service fees" are going to be. It was a huge surprise to me to learn that you would be taking on $26.73 per ticket as a service fee. Not good!
We appreciate your review, Mathieu.
Reviewed Oct. 15, 2017
Don't like the late email delivery system to theater tickets. Should be sent within a 5 days when purchased is completed. Should change policy. It's too much of a delay for a ticket purchases to actually receive them. Short of having access to email during the holidays, etc.
Thanks for your feedback, Elaine.
Reviewed Oct. 15, 2017
I was charged a service fee that equated to 1/3 the ticket price AND a $7.95 fee to email the tickets to me. Customer Service Rep was no help. Rest assured this will NOT happen again...mother's desire or not. So pissed!!!!
Melissa, we appreciate your feedback.
Reviewed Oct. 15, 2017
When ordering tickets for Rent at the Univ. of AZ Centennial Hall the seating location on the initial screen did not match the seating listed in the order window, ie Orchestra Row FF changes to Orchestra Left Row FF. Not the same location. Having a per ticket service charge of $18.50 is one thing but then to add another $15 delivery fee for electronic tickets is a ripoff. I'm very disappointed in the UA for using a ticket provider that is inaccurate and rips off the customer.
Thanks for your feedback, David.
Reviewed Oct. 15, 2017
I cant believe I have to pay $38 per ticket for the service fee. I ordered online which didn't tie up any of your resources. It's insanely high priced for using your website. You must have a contract with Phillips as we could not find the tickets on any of your competitor's website. A little competition would serve the consumer well.
Troy, we appreciate the feedback. To address your concern, we are not associated with any specific venue.
Reviewed Oct. 15, 2017
These people are ticket scalpers...plain and simple. I got my tickets and they were issued to some dude named Matthew ** (not my name). I paid almost triple. I went directly to Ticketmaster and bought my tickets. Unfortunately, these ticket scalpers bought up all the good seats to sell to idiots like me. I am not sure how this is legal. They are stealing money from both the artist and the patron.
Christopher, Event Tickets Center is a secondary ticket marketplace where sellers list their tickets and set their prices based on demand, which may be above face value. We appreciate your feedback.
Reviewed Oct. 15, 2017
Great and very simple to use. I use it all the time to purchase my tickets for events. I would recommend it to my friends and family to use this website. Also the quick response to receiving my tickets is fast, easy to download and print. Best website.
We appreciate your positive feedback, Ana! We look forward to serving you again in the future.
Reviewed Oct. 15, 2017
Never buying from this website again. 18 dollars is too high! I would rather buy from a scalper than ever use Event Tickets Center. Your website worked well enough but it is not worth 18 dollars per ticket.
Thanks for your feedback, Erik.
Reviewed Oct. 14, 2017
The Event Tickets Center webpage was very efficient and fast for the ticket buying experience. Me and my friends were in a rush to buy Katy Perry tickets, but this webpage made it all better! We cannot wait for the concert, it will be so much fun. Thanks Event Tickets Center!
Thanks for your feedback, Ashley. We're glad to hear your purchasing experience was quick and efficient. Enjoy your show!
Reviewed Oct. 14, 2017
Fees of approximately $40.00 per ticket are exorbitant. Also, I know of no other retailer that charges $8.00 per ticket in order to email each ticket to the purchaser. I will not be using this service again. Please consider lesser fees.
Thanks for your feedback, Lisa.
Reviewed Oct. 14, 2017
It went great. Hope to enjoy my seats. The site had the tickets spot on and at a great price... really cannot wait to get to the game and enjoy the seating they offer at a great price. I would use this website again and can't wait to buy more for the rest of season.
Thanks for taking the time to leave us a review, Chad. We're happy to hear you had a positive experience with us!
Reviewed Oct. 13, 2017
Easy and correct waiting the ticket and will see. For the moment it's correct. Easy to found the event the place and the price. Fee was not clearly described at the beginning, quite surprising for a French guy, but otherwise no trouble.
Thanks for your feedback, Sebastien.
Reviewed Oct. 13, 2017
I enjoyed my experience with the service. It was fast and efficient! You have a great website with a great interface. The only thing I would say is that I wish I had vision of the seat perspectives. Really solid experience though. I will be coming back in the future.
Thanks for your positive review, Anthony. We'll be happy to serve you for your next event!
Reviewed Oct. 12, 2017
That was pretty sneaky charging a service fee of 1/3 the cost of the tickets, and it didn't show up until the very end. It can't cost that much to "service" an e-ticket. Just lump all fees in the cost of the ticket; that would be more honest and transparent.
We appreciate your feedback, Kirk.
Reviewed Oct. 12, 2017
I had a good experience. The website was easy to understand and accessible. I did not mind going through it, and the tickets were set to a good price. The service fee however was extremely high... It possibly would make me not want to use this site again.
Thanks for your review, Lydia. We're happy to hear that our website was easy to understand.
Reviewed Oct. 12, 2017
The site was very easy to use site. I tried other site just to make sure I was getting the best deal (Lindsey Stirling Concert) and ETC was right in line with the others. The layout of the venue along with extra information made selecting the seats easy and convenient.
We're happy to hear you had a positive experience with us, Justin. Thanks for the review and enjoy your show!
Reviewed Oct. 11, 2017
I bought tickets today for a kid's concert and saved more than 20 bucks total!! I saw reviews about ridiculous fees but this site had the best deals! Tickets were 10 bucks cheaper than other sites and the fees were minimal. Now I can spend my $$ on outrageously priced drinks and candy at the venue. Ha.
We're glad you found a great deal on our site, Jillian. Enjoy the concert!
Reviewed Oct. 11, 2017
Site made ordering tickets easy. I did not see the service charge until checking out and paying. I may have missed it but would like to know up front of the charge. Otherwise very simple and easy to follow the form.
We're glad to hear about your experience with us Stevan. Thanks for the review!
Reviewed Oct. 11, 2017
I purchased concert ticket to see Kane Brown for my daughter who loves him! The process was quick and easy for purchasing. Although, I do not agree with the service charge for each ticket. I think it should be on the whole order not each item!
Thanks for your review, Jessica! We're happy to see that the process was quick and easy for you.
Reviewed Oct. 11, 2017
Great experiences to get the tickets and good prices easy payment method. I would use this again and recommend it to anyone. Please use this. It's great. Thanks and I will use this again. I will share with family and friends in the future as well.
We're glad to hear you had such a positive experience with us. We appreciate the feedback and your referral to family and friends!
Reviewed Oct. 11, 2017
So far buying the tickets was easy but hard to see what the actual seats will be located which worries me as my husband is handicapped, so I hope these seats are ok. I'm also worried they won't be together, but I guess I can't know that until we get there.
Thanks for your feedback, Kathleen.
Reviewed Oct. 11, 2017
I found buying the Vance Joy tickets on Event Tickets Center very easy. I will definitely go back to this website next time I purchase tickets. The whole process took less than 2 minutes to purchase the tickets.
We appreciate your review, Ellie. We're glad you had a positive experience with us and we look forward to serving you in the future!
Reviewed Oct. 11, 2017
Quick and easy. Seating chart helpful. Pricing ascending and descending, a good guide. Hoping the tickets print out on my computer on time. Can't wait to hear the Mannheim Steamroller. This is our 15th year or longer. Wish Chip Davis was still performing.
Thanks for the feedback, Patricia! Enjoy your show.
Reviewed Oct. 10, 2017
The charges for alleged service is like robbery. We have no other recourse so you get our money. Can you consider lowering them a bit so we can see more concerts and plays. Can we avoid fees by purchasing at the box office?
Reviewed Oct. 10, 2017
Ticket purchase went fine - as expected. Looking forward to the concert and anticipate no problems. Will look forward to receiving tickets via email. Thanks for being a convenient way to secure tickets for upcoming concerts and supporting groups like Mercy Me!
Thanks for your feedback, Patricia! We hope you enjoy your concert.
Reviewed Oct. 10, 2017
Everything was fine except the $46.92 fee for "other expenses" is absolutely ridiculous. That's what I paid for just one ticket. I don't know if I will ever order tickets from your site again or attend any events at this particular center.
Thanks for your feedback, Courtney.
Reviewed Oct. 10, 2017
Tickets to Shins in Charlotte NC. Purchased them in October for a Nov date. Was not happy how much they increased due to fees. The total price should be disclosed upfront instead of after you choose what you want.
We appreciate your review, Greg.
Reviewed Oct. 10, 2017
Shopkins Live - Very easy simple way to purchase. Not to time consuming. Very simple step by step instructions to purchase since I am a first time buyer for online events. I love it! Would recommend to friend and family for any future events. Very excited to see outcome as closer to the date of event.
We appreciate your feedback, Anali! Thanks for the positive review and for the referral to family and friends.
Reviewed Oct. 9, 2017
I thought that the processing fee of $60 was a bit much. But what choice did I really have other than the extra fees? The buying was easy. Would probably use again if the fees weren't so much. Next time I will go to the venue site rather than an event site.
Thank you for the feedback, Katherine. We're glad you found the purchasing process to be easy and we hope you enjoy your event!
Reviewed Oct. 9, 2017
It was super easy to place my order. I do feel the extra fees were a little ridiculous. My order went from 152 to 215 just because of fees. I am not happy about that. I'm satisfied but not blown out of the water. Y'all need to chill with the extra fees.
We appreciate your valuable feedback, Ashley. Thanks for taking the time to leave us a review.
Reviewed Oct. 8, 2017
Quick and easy. Excited to take the family on a great road trip to enjoy this play. Happy to see it close to my area that we don't have to drive too far. Day after Thanksgiving... Hope the traffic be good.
We hope you enjoy your road trip and your show, Willease! Thanks for choosing us and for your great review.
Reviewed Oct. 8, 2017
After all the money you have to pay to see a game, you still have to pay $100 to park. Absolutely ridiculous. Too much greed if you ask me. Give the working man a chance. You gluttons, gain the world and lose your soul.
Hi Leon, thank you for your feedback. Event Tickets Center is a secondary ticket marketplace. Therefore, sellers may list tickets or parking passes on our website at a price that is above face value. We appreciate your message.
Reviewed Oct. 8, 2017
Transparent information regarding the fees and the delivery cost of electronic tickets would be appreciated. The whole process was great until the final fees were added. We spent $28 per ticket for fees and a delivery charge--to our email! This feels like highway robbery.
We appreciate your feedback, James. Thanks for taking the time to leave us a review.
Reviewed Oct. 8, 2017
Buying tickets was easy. However, I did not see anywhere that it specified seat numbers. I bought tickets for four people, but I did not know if they were together. I was hesitant to buy the tickets knowing that we could get separated. I do not usually buy tickets online, so I am not sure how buying specific seats work.
Hi Jacob, thanks for reaching out! If you have any questions about your tickets, you can always contact customer support by email at CustomerSupport@EventTicketsCenter.com or by phone at 866-820-4553.
Reviewed Oct. 8, 2017
This processing fee is too expensive. I would not come back. There is no reason to charge that much money. I wouldn't recommend this website or business to anyone either. A $50+ processing fee is ridiculous. You should remove that fee or cut it in half.
Camila, we are a secondary ticket marketplace where sellers from across the country can re-sell tickets to events. As a result, we do not own, price nor ship the tickets listed on our website. The sellers may set prices above face value depending on the popularity of an event. We appreciate your feedback.
Reviewed Oct. 8, 2017
Concert on Jan 21 in Asheville - The process was very self explanatory. No problems whatsoever. The service charge stung a little bit. I haven't purchased tickets in quite some time so I guess I am out of the loop.
Thanks for your review, Harry. Enjoy your show in Asheville!
Reviewed Oct. 7, 2017
I was so excited to go to a show that I had been looking forward to since purchasing tickets on pre-sale months in advance. Day of, I discover the order never went through and I did not have tickets to the sold out show. Getting them here was certainly more expensive than I would have initially paid, but the ease of purchase and instant remedy to my panic was satisfactory.
We're happy to have saved you in a pinch, Kara! Enjoy your show.
Reviewed Oct. 7, 2017
USC vs. Utah Utes on 10/14/2017. Easy experience, better seats than some other ticket sites, although your service fee per ticket is kinda high. If it had been lower, I would have given a 5 star review. All the same, thanks! Can't wait for the game!
Thanks for the positive review, Bob! We're glad we were able to offer you some great seats for the game.
Reviewed Oct. 7, 2017
We have the Broadway packager but wanted to see the Janis Joplin performance but forgot to add it our package so added it individually. Everything was great, even though the service fee is a tad high. Thank you.
Thanks for the great review, Gregg. Enjoy your show!
Reviewed Oct. 7, 2017
Good experience on the web page. High transaction fee, almost a third of the ticket price. It was easy to see what seats were available. I would use them again. Cannot wait to see MercyMe live tonight for the first time.
Jonathan, we appreciate your valuable feedback. We're happy to hear you had a good experience and we look forward to serving you in the future!
Reviewed Oct. 7, 2017
I have purchased 2 tickets for the Sandler Ctr's Oct 15th performance. I know they are in row x thanks to our late order but do not know where in row x they are. It would be helpful to know since I have no idea whether we will be able to see.
Michelle, thanks for your feedback. You can always reach out to customer support by email at CustomerSupport@EventTicketsCenter.com or by phone at 866-820-4553 for any questions regarding your tickets!
Reviewed Oct. 7, 2017
I just believe the service fees charged are quite high, otherwise everything is good. Other ticketing services charge around $18 per ticket compared to your 31. The service fees charged for our two tickets almost equal a third ticket. I was in shock when I seen the total.
We appreciate your feedback, Michael!
Reviewed Oct. 7, 2017
Selecting and purchasing tickets was very easy with ETC. I was able to quickly see seating options in the arena and move to purchasing them with minimal clicks. The only think that was not so great was the $24 service charge tacked onto each ticket right before you make the final purchase. This added over 33% to my expected costs.
Thanks for your review, Robert. We're glad to hear your purchasing experience was quick and easy!
Reviewed Oct. 7, 2017
Miami Heat: Pleasurable shopping experience - efficient and easy with minimal hassles and waste of time spent ordering. One of the more favourable online shopping experiences and recommend to fellow travellers as well as residents of the USA, well done and once have shopped here will continue doing so when needed.
We appreciate your feedback, Avi. We're happy to hear you had a great experience with us and we hope you have fun at the Heat game!
Reviewed Oct. 7, 2017
In fact, I have a little delay to order my ticket, but I return the page and start over the process. So everything worked fine. The website is great to show the places of the arena and buy the tickets. I recommend...
Fernando, we're happy to hear your positive feedback on our seat selection map. Thanks for the great review!
Reviewed Oct. 6, 2017
If it weren't my birthday and I weren't a huge fan of This American Life, there would be no way I'd purchase these tickets on ETC. $25 to get digital tickets emailed or a will call number is crazy. There are no physical logistics to sending an email. Feels like highway robbery. In the future I will just call the theater box office and cut out the middleman!
Hi Chris,
Thanks so much for your feedback. We are a secondary ticket marketplace where sellers from across the country can re-sell tickets to events. As a result, we do not own, price nor ship the tickets listed on our website. This process is handled by the individual sellers who possess the tickets themselves.
Reviewed Oct. 6, 2017
This was incredibly easy and FAST!! It has been a good minute since I have been to a concert so this is a real treat for me. I may have to order from you guys more often! I cannot WAIT to see Amos Lee here in Nashville!!!
Thanks for the excellent feedback, Patricia! We're glad you had a positive experience with us.
Reviewed Oct. 6, 2017
Unable to cancel, when editing or deleting payment info still shows... Not good, if I wanted to cancel order do not see anywhere this can be done... Not good customer service. You must provide an easier and more apparent cancel tab in case someone changes their mind last minute.
Reviewed Oct. 6, 2017
The service of 40.92 is outrageous. On top of that I then was charged for a delivery fee for a download. Pretty ridiculous to add almost $50.00 to the already expensive tickets. I will try to find another place to buy tickets next time.
Thanks so much for your feedback, Janice.
Reviewed Sept. 25, 2017
Bought 4 tickets to Theory of a Dead Man in Minneapolis and was excited to go and thought they would be great seats. Paid over $400 for tickets - when they were printed I see on the tickets I received as $25 each general admission. Are you kidding me? $74 per ticket plus $24.42 service fee + delivery? What has happened to human decency??? Eventticketscenter.com should really be taken down along with all the sellers. And the best part is I tried to email a complaint and got a kickback from the email they give for customer service. So if you see the name Amir ** as seller... DON'T BUY!!!
Reviewed Sept. 25, 2017
Event Tickets Center was very accessible and buying tickets was easy. We bought the tickets for the Rangers game and we took a promotion that they're going to discount $25. Our experience with Event Tickets was great.
Thanks for the review, Martha! We're glad you had a great experience with us.
Reviewed Sept. 20, 2017
I heard about Event Tickets Center on the internet and they were the only one I called when I got the tickets for the Baltimore Orioles versus Tampa Bay event. The tickets were delivered as expected but I wasn’t able to use utilize the parking passes that I purchased.
Reviewed Sept. 19, 2017
0 Star Rating. DO NOT USE THIS SERVICE. General Admission tickets are framed as select seating and I paid $40 more per ticket than the actual face value (not including the $22.00 service fee per ticket). When you call to resolve this issue, the rude customer service reps say, "Sorry, it is not our job to read the entire Terms and Conditions to you". Very Rude Customer Service. Basically, the terms say that sales are final and the tickets you receive may or may not be the face value you purchased. Paid $200 for what should have been $90.00.
Bobby, Event Tickets Center is a marketplace. Tickets are listed by sellers who set their own prices which may be above or below the face price.
Reviewed Sept. 18, 2017
A friend of mine told me about Event Tickets and I had browsed them online. I think they have better availability compared to some other companies. It’s going to be awesome.
Thanks Michael, enjoy your show!
Reviewed Sept. 14, 2017
My husband used Event Tickets Center once, and if it was fine then he stuck with it. Everything was delivered on the time frame.
We appreciate your feedback Jeannie.
Reviewed Sept. 13, 2017
Like many others here, I was shocked when I was slapped with a $44 internet processing fee at the very last minute on only 2 tickets. It felt very shady how this large fee was not made more explicitly clear. Additionally, I realized later that I paid $20 more per ticket than I would have at the box office, and there is no service for reselling tickets like Ticketmaster. In the future, I will use Ticketmaster.
Ryan, we appreciate your feedback. We do not set the prices for tickets on our marketplace. Prices are set by the suppliers who list their inventory.
Reviewed Sept. 12, 2017
I received my tickets today from Event Tickets Center. I will not be a repeat customer. I see what the face value of what I would have paid thru Ticket Master, $55.00. With the service charge ($30.00/ticket) and $15.00 delivery fee, that is 75.00 in fees. The company also charged $91.00/ticket, $257.00 total for $110.00 worth of tickets. This company made one sale but are avoiding future sales. Strongly suggest NO ONE use this company.
Tony, The numerous sellers who list tickets through our website are reselling tickets to popular entertainment events. This means that they are also repricing the tickets concerned based on their perception of an event's popularity. The resale market makes ticket-buying more convenient for customers by allowing ticket purchases to be more widely accessible.
Reviewed Sept. 11, 2017
I found Event Tickets Center through a web search a few weeks ago. They offered ease of purchase and availability so I went with them. The tickets had a good price. We enjoyed ourselves.
Thanks for your feedback David.
Reviewed Sept. 5, 2017
I had $1000 on my card and I bought a couple of tickets for Bassnectar at 1st Bank Center from Event Tickets Center. All the other companies were too expensive and they were all sold out. The Event Tickets Center website was completely user-friendly and it was really easy to get the tickets. I just put in my card and my information. It was a good experience and I will use them again in the future.
Thanks for your feedback Evans.
Reviewed Sept. 1, 2017
I purchased tickets for a baseball game from Event Tickets Center after they came up while I was looking into the computer. I didn't get my tickets downloaded in a certain period of time so I spoke with a representative and I was told to wait. I got the tickets downloaded on time and everything was good.
Reviewed Aug. 25, 2017
I was looking for Bassnectar tickets through Google search and found that Event Tickets Center had the only tickets left available for the event. The tickets were the same price as regular tickets but they included a VIP. We were in a suite and had our own access to our own bar and lounge area. I didn't have a choice for that one but that was cool. Also, a little bonus I took advantage of was those seats were only available through e-tickets. When I got there, the lady couldn't find my tickets. It was on her end so I had to call the e-tickets help desk and got them to verify with the lady that I actually purchased those tickets. She ended up finding them for me and handled it quickly. My experience with Events Ticket Center has been easy, quick, and simple to use.
Reviewed Aug. 24, 2017
Event Tickets Center was the first one that came up and got the cheapest tickets for the Dodgers. I purchased from them and I didn’t have a problem using the website. The tickets were printed offline and I wondered why they don't have the tickets to go through email or can be scanned using a cellphone. Still, it was a great experience and I would recommend Event Tickets Center.
Anna, thanks for your feedback. Not all venues or events have downloadable tickets yet.
Reviewed Aug. 23, 2017
My interest was so high when I bought tickets a month ago. If you buy a ticket for $34, you pay almost $72. I’m not going to do that anymore. I understood they had some shipping and handling. They charged and got a commission to be sent on the internet but it's so abusive. It’s the same price, doubled for the benefit to buy from home. I knew the quantity absorbed the cost but for promotions, it's too high. I understood that people want to make money but what I don't agree is abusing the consumers. The consumers need to be able to buy acceptable price.
I bought from them a couple of times because I needed the tickets right away and they were the only ones available. One cost me $120 and the other $58 and the price was 38 and 25 each. It’s so much money for the real price of the tickets. I was very frustrated because by the time I went to the concert, they sold the tickets almost for the same price in the place which is totally unfair. It’s expensive and not worth it. They sent the link by mail and I had to print it out which cost me $72 each. It's my print. I am not going to be a customer of these people. It’s a business and if they knew how to handle it, they can make good profits. They should never abuse the people who want to buy.
Ernesto, thanks for your comments. The numerous sellers who list tickets through our website are reselling tickets to popular entertainment events. This means that they are also repricing the tickets concerned based on their perception of an event's popularity.
Reviewed Aug. 21, 2017
Nice and easy way to obtain tickets! Very efficient and very effective... Wish I could see the exact seats purchased - however I do know the general location of the seats. I enjoy going to Wolf Trap and will use this method for future ticket purchases! Thank you.
Thanks Joseph, have a great show!
Reviewed Aug. 21, 2017
Otherwise process went smoothly but the fact that the service fee only appears on the final page of the process is really annoying. All the fees and extras should be given upfront. Moneywise not a big deal but it hurts your reputation. Next time I'll try some other service provider.
Reviewed Aug. 21, 2017
My experience using Event Tickets Center web page to buy soccer tickets was super easy and fast. Everything from choosing the game and then choosing the seating was very easy to view as it was highlighted as you looked through the ticket prices.
Reviewed Aug. 21, 2017
I did not have any problem placing the order of my tickets. I am waiting on the email confirmation of my order so that I can check if all the information is correct. As soon as I receive the email I hope to print them out and have them ready for the event. In any case I see that the information is not correct I will notify.
Miguel, if you have any issues with your email please call us at 866-820-4553.
Reviewed Aug. 21, 2017
This is not so good and fair. I see the retail price only in ends to the reservation! The service fare of 16.50$ per ticket is a lot with 4 Tickets. One should be able to recognize this before with the reservation!
Thanks for your feedback Joachim, enjoy your show.
Reviewed Aug. 21, 2017
This is my first time purchasing from this 3rd party site. I am hoping that this will be a positive experience. I usually purchase my tickets through other sites. However, I decided to try out this site because they offered really good seats at a reasonable price.
Thanks for trying us out Aldo, we appreciate it.
Reviewed Aug. 20, 2017
The process for selecting and ordering was very easy and we loved being able to see the picture of the actual view from the site. When we called the number for help, the person assisting us was very friendly and helpful.
Enjoy your show Eileen.
Reviewed Aug. 20, 2017
So far, everything was very easy. Would be happy to use this place again for other events. Hoping to see a lot more shows with my husband as he is close to retiring and we have a LOT more time on our hands. Have been pretty lucky so far with this company in getting my tickets to Johnny Mathis and at a reasonable cost.
Linda, we have thousands of events for you and husband to enjoy. We appreciate your business!
Reviewed Aug. 20, 2017
In purchasing our (Joel Osteen) tickets, we learn after the fact of ordering of the "processing service fee" of which is an absolute "rip-off". We understand your need to make money however, over $30.00 is ridiculous and greedy to say the least! I will attend this event, but rest assured, I will now take the time to go to the box office and purchase and not allow this "rape" of my enjoyment and pocket to ever occur again! Shame on you for being so misleading and greedy. Build the price into the tickets, at least let us decide the pricing of the tickets; without the end surprise of additional fees that line your pocket for "nothing sales"...!!!
Reviewed Aug. 20, 2017
Very efficient... and very convenient. We are very much looking forward to the show and the brand new venue. As long as the tickets match the seats then it will have been a great experience using this website to buy these tickets.
Reviewed Aug. 19, 2017
The Tickets were $91 and a $7.95 delivery fee noted up-front. When purchasing, an additional $30+ per ticket added - was not disclosed up-front. Was very disappointed and feel like this was definitely bait and switch. $7.95 delivery is fine - $60+ in service fees for an online order is completely out of line.
We appreciate your feedback Lori, enjoy your show!
Event Tickets Center Company Information
- Company Name:
- Event Tickets Center
- Company Type:
- Private
- Year Founded:
- 2005
- Address:
- 308 W University Avenue
- City:
- Gainesville
- State/Province:
- FL
- Postal Code:
- 32601
- Country:
- United States
- Website:
- www.eventticketscenter.com