Vector Marketing

I've owned a full set of Cutco knives and cookware for 30 years now. It makes my experience in the kitchen and cooking so enjoyable. I know this because when I send the knives for sharpening I really miss having them! The company's service is stellar and they stand behind their product 100%.

As we all have most likely ordered from a teenager/young adult, so did I. And because the seller was a family member I decided to purchase more to boost their sales. However, at the time I ordered I was in the process of moving and misplaced my order form. I knew when I opened the box there were items missing, but decided to wait until I got my hands on my order form before I called...as I only received my knife set. I located my order form and realized I was missing 4 ITEMS, yes 4 ITEMS...

My son started working for Vector Marketing as a Senior in High School. Basically he sold CUTCO knives to everyone we knew but that was okay because CUTCO was by far THE BEST KNIFE I HAVE EVER OWNED!!!! And it came with a Lifetime guarantee which after 9 years I just recently used when having my knives sharpened. (for FREE) I paid 9$ In shipping for 12 knives! My son was taught SO MANY life and business skills that he would not have learned anywhere else. They gave him an opportunity to open and run his own CUTCO franchise office 3 summers in a row while in college pursuing his degree while being mentored by senior management in the company. He graduated from FSU a Triple Major with several job opportunities offered to him.

I have owned the Cutco product for over 18 years. Great product. When the tip broke off one of my knives, they sent me a new one with no questions asked. I bought them through a college student who was earning money for school. Great opportunity & product.

I was excited about this at first because I really excelled and was acknowledged for succeeding. I was even promoted to Assistant Manager early on! I was excited about this but I found out this meant I was doing even more UNPAID work! I no longer was paid 15$ per hour, I only received commission so I had to sell if I wanted any kind of paycheck on a rough week. My GPA started to struggle and I expressed my concerns to the Manager who was EXTREMELY unprofessional. They claim they are understanding and you make your own schedule but this cannot be farther from the truth. They push you and force you to set up demos even on holidays or on days you tell them you need off. They force you to sell things and it's like they need to know what you're doing every hour of every day. They say you make your own schedule but, don't let that fool you. When I became an Assistant Manager, I received even LESS freedom.

I am a college student who has Facebook. I don't use it but I do have friends on Facebook that I've not talked to since middle school. I was just approached by a manager at Cutco about working for them saying that I was highly recommended by these people I've not seen or talked to since middle school. I find it heavily concerning that this company is using their employee's contact books and social media followers/followings to trap new people into a job. I feel it to be a violation of my personal privacy that should be illegal.

I have always loved my Cutco knives purchased in 1992. Over the years they have celebrated many wonderful and sad occasions with our family. They always did their job. I decided after 27 years I should have them sharpened. It was a very easy process sending them away. I did insure them through our Canada Post as I knew they were worth a lot of money, and if they got lost it would cost a lot to replace them. I received the knives back within the 3 week time frame they said, and I was extremely happy that not only did they take them back, but they replaced each and every one of them. They work great. Very sharp. I must admit I forgot how great these knives were. All in all, I can’t say enough about my experience with Cutco. They were WELL worth the money I spent many years ago. Katherine in Lindsay, Ontario Canada.

I bought a few knives and the sales screwed up the order so I got a different knife from the order shipped to me. I called the company, the person on the phone asked me to send a copy of my order (luckily I didn't throw it away) and acknowledged that they entered the wrong code and that's why I got a different knife. The person told me they would ship me the correct knife and I should return the wrong knife back. They will pay for the shipment so they were quick to email me the prepaid label. Everything sounded good except that after a month I was still waiting for the right knife to come. Called back again, this time they said there was no mention of any incorrect order until I read the email to them to prove that they acknowledged the mix-up.

After this particular rep decided to quit working for the company, Cutco sent a long, lie-filled text to all of her contacts (WITH a photo of her) without her knowledge or permission and was harassing her contacts to work for Cutco. If you are interested in working for Cutco... RUN! I know Cutco knives are great, but because of this experience I will never buy their product!

I purchased two pieces from Cutco and received a third item free. Under the terms of sale I paid half up front with the other half due on the 8th of February. Late January I received my order with all three pieces. I decided I did not want them and went about setting up a return in line with the 15 day money back guarantee provided by CUTCO. I filled out the online portion of the return, got the return label, put the two knives and free ice cream scoop in the box along with the paperwork I was supposed to include, sealed it, addressed it and took it to UPS who shipped it out with a tracking number. I have been waiting for the refund to hit and today when I looked I realized they had not only not refunded my money, but took the other half of the purchase price after having received the box on the 1st of February.