Allstate Protection Plans Reviews

When I started buying Amazon tablets and fire sticks, Allstate had a very good price for an extended warranty that also covered accidents. My wife loves killing things by dropping them. She has probably killed eight or nine phones and several laptops. I thought, “One of the things it says is it covers liquid spills.” So I started purchasing it for the electronics.

Allstate is a good protection plan to purchase whenever you buy items. I kept having a lot of issues with the Yard-Man lawn mower's mechanical parts back to back to back. When I submitted the claim, it was straightforward on the initial call. Allstate asked me my name, and the receipt number to verify the item that I purchased. It took no more than 10 minutes. They reimbursed me for the cost of the item.

This is my third failed experience with Allstate Protection Plans and the second truly horrible experience. I have had no good ones! It took 3 weeks to have them complete my cell phone claim. We are into our second week for our failed refrigerator with our Home Depot appliance warranty through Allstate and no closer to having our fridge fixed or replaced. Allstate has processes in place that result in 24-48 hours for EVERY EXCHANGE (open claim... they request pictures and info... Days to get tech... tech doesn't fix and them get claim moving forward again). I was an Allstate insurance customer for nearly 40 years, and Allstate Protection (SquareTrade) was a large part of my bailing on them last year. THINK TWICE BEFORE DOING BUSINESS with ALLSTATE, ESPECIALLY with ALLSTATE PROTECTION PLANS / SQUARETRADE!

Bought a phone on ebay with a protection plan. 8 months in the screen started bubbling up like a bad window tint job. Allscam said it's not cover course. TOTAL RIP OFF. DO NOT BUY. WASTE OF MONEY. THEY DO NOT PAY CLAIMS.

Allstate has always been great for me. Submitting the claim was easy. Click, click, click, done. I did it online. Allstate gave me the shipping label. I had to box the laptop up and ship it off, and it came back fast. My daughter would laugh when I told her where it was coming from. She said, "Why'd they send it all the way there?" Because we're in California and it went all the way to New York. They just fixed my daughter's laptop and it looks brand-new again, even though it's the same one. Except it's not her fault. I'm frustrated with my youngest, though. She's 15 and I wish I can get hers fixed, but it happened two days after the warranty expired. My 19-year-old got mad because her computer wasn't listening to her.

I've had protection plans on a bunch items. I had a claim for my garage opener that has the Allstate warranty on it and everybody was very helpful. Submitting the claim was easy and there were no problems.

Usually, everything I purchase, I add a protection plan if it's available. The recent experience I had with Allstate was for my son's Meta Quest 2. I did a claim and they asked me to send in the device to be repaired. When they sent it back, it was worse than what it started with. When I called back to figure out what was going on and I asked them too, "Hey, what was repaired?" they had no idea what was repaired. So they asked me, "Can you send it in for repair?"

I bought a ride-on jeep for a Christmas present for the young kids so I knew it was going to be sitting for a while before it got used because of the weather. Then when we used it, it wasn't operating properly. The remote wasn't operating the ride-on jeep. When I had called up the manufacturer, they said it was past 90 days. I then called Allstate as I bought the extended coverage and the process was very simple. I sent them the copy of the email that I was sent from them. They thought it was still covered under a year but wasn't. I told them what the problem was and they said they weren't covering it but they covered it. Allstate replaced the whole car. It was also in a reasonable price when I got the coverage. It was $14 for a two-year protection plan.

We had Allstate Protection Plans on our printer. Submitting our claim was okay. Our son did it on his phone. We went and bought another printer.

I had to do a warranty claim on a rug. Allstate sent out a little kit to try to clean it, but it didn't work and they immediately said, "We're gonna issue a refund check." I would have taken the replacement rug, but they just sent a check. It was very simple.

I had to submit a claim to Allstate for the water filter in the refrigerator. It had to be replaced. This claim worked out fine. I just went on the website and the process was fine. I did submit one earlier, but I never got any money for it. I picked a gift card as the reimbursement and it wasn't up to $25. It was $24 for the replacement of the water filter. So, I never got the gift card.

The only thing I filed a claim for recently was my daughter's iPad. The experience was fine. Allstate Protection Plans did what they said they would. My daughter got her iPad back quick and she was able to continue doing her schoolwork. I'd recommend Allstate.

I purchased the warranty, and it took an entire week just to verify the claim. After that delay, Allstate sent the wrong part to my home. Communication throughout the process was a nightmare. Every time I spoke with an agent, I was placed on hold for no less than five minutes, only for them to return and request additional documentation. I was repeatedly told I would be contacted within one business day, yet no one ever followed up. After multiple escalations, a technician was finally sent out. The technician confirmed that Allstate had ordered the incorrect part for my washing machine. At this point, I’ve been without a functioning washer for nearly two weeks, with no clear resolution in sight. When I asked to speak with a supervisor, I was given the runaround instead of real assistance. This experience has been incredibly frustrating and unprofessional from the start and I still have NO resolution. Claim **.

I submitted a call to Allstate to have a microwave fixed. After me telling them exactly what was wrong with it and what the thing was saying about needing repair and it not working, it offered me a choice of just replacing it because they said they didn't have anyone to come fix it in my area. I think it was going to cost too much to fix it in the same way it can be replaced. So, I told them I would accept the e-card for Home Depot to have it replaced. They reimbursed me through the insurance for the exact amount I paid for it and I appreciated that. It wasn't an expensive one anyway. It wasn't top-of-the-line, but they handled it very well. I was a little upset in the beginning because of how no one could come and fix it and that worried me because of the larger appliances, but the way they handled it, it turned out the best for me.

I had a very good experience with Allstate. I'm glad I had the protection. I was happy that I was paid back quickly and I would recommend it to other people.

I have a few items that I have the Allstate protection plan on. I have my air fryer, my sound bar, and about two other items. When I submitted my claim, initially, they had a correspondence through email. I didn't speak directly to Allstate through the phone. I spoke to Purchasing Power who then connected me with them through email. The claims process was time-consuming, but it was easy in a way as well. They had me do some stuff. I had to take pictures, I had to do a little video to show them that it really wasn't working, and then I had to send it back. They had to test it themselves to verify that it wasn't working, and then they paid me out.

I have to say I had the greatest customer experience and service with the process with claim for a purchase in 2021 for my washer during Covid for my washer but the service was efficient and got solved from beginning to ending. The rep that I had helped so much and Greatest Customer Service and patient. My experience was Awesome.

We have Allstate on our new refrigerator and they paid on the old one. So, we're happy with it. We submitted our claim for the old refrigerator online. The process was was very good and easy.

I have a warranty for my refrigerator and freezer, which I purchased from Home Depot in the US. I was sent an email telling me they were expiring and to click a button to renew. Well, it was a trap to sell me a new plan, not a renewal. As soon as I realized this, I asked for a refund, which took talking to 8 customer service reps and transferring for over an hour. I was told it would be issued in 1 day. Not happened. Customer service is not helpful. Spent almost an hour with "Noora" on chat; she gave me the wrong date and amount for the refund, kept changing the story, could not provide the transfer info so I could call my bank, and said it would take at least 24 hours for a supervisor to call me.

Actually, Allstate Protection is great! The issue is with the Techs that are repairing the item. This claim was to fix something that wasn't broken when I sent it in! And when I recieved it, it still not fixed! So they did fix the initial issue but created another, and then back and forth twice more, and still not fixed! I'm done. They also created a new issue a couple of years ago with a different item. It's too bad because the plan is fantastic and well worth the money.

I filed claim and a day later it was accepted. I chose to get a replacement and then confirmed the product, and waited. A little over a week later, my replacement was at my doorstep, and I couldn't be happier with the whole process.

Everything went very smoothly, communication between Allstate/SquareTrade was very good, when I needed to contact them with a question, it was easy to get through to a rep and get a satisfactory answer. The repair person was prompt, efficient and very nice. My appliance has been working perfectly ever since and I was thrilled to be able to purchase an extended warranty for a very reasonable price. Thank you Allstate/SquareTrade.

Michaelson’s Appliance Repair did a wonderful job. Their technician, Luis, was a joy to work with. I was kept informed with scheduling, and Luis was professional, skilled and completed the job efficiently.

I have never received my money back and I have called 2 times. I do not know what else to do to get my money for the protection plan claim. They said they were sending it out and that was all over a month again.

My wife just received notice today after 12pm (April 21, 2026) that your Square Trade repair person will not be out today and had to reschedule on claim ID: **. The repairman was to be here today between (8am&Noon). This is totally unsatisfactory! She lost $300.00 of income waiting at home for the repairman. I want you to reimburse her for her lost income.

Allstate was great. But both repair companies lied to me and were both no shows on appointment dates, the Saw Co even called me on 2 separate dates to apologize for running late, and was on the way,,, and still was a no show....PITIFUL.

They replaced my recliner with a rocking chair or rocking chaise lounge. When I notified them it wasn't a recliner and dangerous to use besides and asked them to come and get it they ignored me. When I bought a new recliner and asked them to refund my 50 dollar insurance fee they refused. Their warranty is worthless and I will never buy one again nor will I buy anything made in China from Walmart again.

Bought a four-year TV warranty and two years later, the picture dimmed and couldn't be brightened up with any settings. Claim was denied after sending all required info in. Reason they stated was "pre-existing problem." When asked what they meant by that, they just said denied and I could cancel warranty if I'd like.

When attempting to file claim for laptop computer l have been subject to many complicated instructions!!! l have attempted 6 times to file claim. I have been assigned several claim numbers. Each time I have called, even after supplying a claim #, l have been asked the same questions!! 12-11-2025 - 1-01-2026 - 3-31-2026 - 4-02-2026 - 4-08-2026 - 4-10-2026 and 4-13-2026. Computer problems, very slow, locking up & needing reset numerous times daily. screen to white. l am 80yrs old & do not understand the computer workings! This is complicated by the tech's abilities to speak understandable English. My sanity is worth more than this!!!

After multiple calls, emails, text messages... they scheduled a technician to come and repair the appliance. The technician did not show up during the window. When I asked to reschedule, I was unable to get more than a response that the chat bot or email system was not working for the technician company. When I reached out to Allstate Protection Plan, they insisted they needed additional videos and photos even thought they had already approved the claim and ignored my request for rescheduling the technician.

Expecting this to be a scam -like almost everything else is online- I was extremely pleased to learn how fast and easy to work with this insurance company actually was. I’m usually on the fence about purchasing the extra insurance, but I definitely will now for everything I buy.

This was an easy process. All I had to do was submit a claim and pictures of my outdoor furniture. After reviewing my claim they tried to find a replacement for my outdoor furniture. Unfortunately they couldn’t find one so they sent a gift card for me to find something I like.

Very satisfied with the outcome of my claim. Will purchase their coverage again! Thank you for following through on my claim and communicating with me so very well! Thanks so much! We can now enjoy our purchase with pleasure and know that we are well covered.

When the first crew came by, they replaced the whether it's soap and softener dispenser and determine there was another problem. I was told I would need another part. So they send, in another part, they send a young man. Most reliable, and he ended up breaking another part.

Advertising from this company is false. They sell coverage for a year that do not cover item until manufacturer warranty has expired. So they never cover what you purchase. Caution. Caution. Caution.

Terrible experience. Despite multiple calls and assurances from multiple people at Allstate/SquareTrade (incl. corporate escalation team), only 1 of the 2 needed parts were ever ordered. The issue was a well-known problem with this model of front load washer and there was a manufacturer service bulletin describing what to replace. Ultimately, I had to order the other part myself and fix it myself.

I had an extended warranty for a dining table that recently experienced a collapsed leg pedestal. I submitted an extended warranty claim but was told it doesn’t cover accidental damage. The pedestal just collapsed on its own - there was no accident. What’s the point of buying an extended warranty on furniture that doesn’t cover damage during the warranty period? They never could explain what was covered - it’s not an “electrical” situation. A representative hung up on me when I called to dispute their denial.

I purchased the extended warranty for my washer and dryer from Lowe's when my one year ran out. Allstate quickly set up the service appointment (within days). The technician arrived on time and quickly found the problem. He had to order a part at which time he'll come back to install. Zero charge. Everything up to this point was flawless. Very happy with Allstate Protection Plus! Highly recommend.

It is completely unacceptable and misleading that Amazon sells extended warranties that simply do not work when you actually need them. This honestly feels like a scam. I’m currently dealing with an issue with my TV, and it has been IMPOSSIBLE to get the warranty honored. Customer service is a complete waste of time — they just keep transferring you from one department to another without resolving anything. No one takes responsibility, and no one provides a real solution. They just keep you going in circles until you give up.

Attention: The JVC TVs has to be check by a tv technician that YOU have to find to prepare a quotation for repair, you have to pay for the repair and then they reimburse it. The kind of protection plan that sucks and Walmart sucks more that continue doing business and selling this crap of plan, they should be called, Walmart Protection Scam!

Worst company ever. EVER. Collected on our iPhone insurance for over 2 years. When we needed the insurance, they sent us a replacement, refurbished iPhone with non-Apple parts (battery), despite them telling us in a chat that we'd receive a new phone. The replacement was glitchy from day one, never holding a charge for more than 4-5 hours. Finally after about 6 weeks the phone completely crashed on us. When reaching out to Allstate, they advised they only stand behind the "new" phone for 30 days.

Allstate is a total scam! It should not to be allow do business in USA and specifically on Ebay!!! It's just take your money and refuse to help! They don't even have a phone number for help a real person only boots! NEVER again I fall for this, they are bunch of scammers!!! 100% liars!!!

Issue has been resolved.

We bought the washing machine without an extended warranty. About a week later, we went back and got the dryer and purchased the extended warranty at the time we bought the dryer, and then turned around and asked them, "Can we buy the extended warranty on the washing machine now?" which was a week after we bought the washing machine. So then, they wrote it up. Therefore, it was a hard time.

This is the worst experience I have ever had with a warranty company. Buyer beware. This not a good way to warranty your appliances. I was given instructions to turn off the refrigerator for 24 hours while my food soil.. And I have yet to speak with person. Only AI.

The All State Protection Plan Resolved my claim and I did not have to mail in my item. I will continue to trust this warranty plan, this is a business that truly listens to its customers and wants the customer to be happy.

Using Allstate Protection Plans is worthwhile and easy. Recently, my son's scooter was defective around the handlebars. The screws didn't stay in, and it became loose. My wife said that Allstate said, “Keep the item and we’ll refund you.” That was it, which happens a lot. How do they afford to do that? There was one time when the person dealing the situation was weird. But we ended up getting it resolved. 99% of our experiences have been positive.

Allstate Protection Plans are not worth the money. I waited nine days for a technician to be sent out to repair my refrigerator. When a second issue arose, they arbitrarily decided the appliance was “repairable” and issued a check with no clear breakdown of what was covered under the warranty versus the appliance itself. Since then, they have been sending random parts with no scheduled service appointment to install them. Their process is disorganized, poorly communicated, and extremely frustrating. Customer service is equally disappointing, with significant communication barriers that make resolving issues even more difficult. Overall, this has been a time-consuming and unsatisfactory experience.

Buyer beware of the setup process. Or trying to contact anyone if something goes wrong. But you have to make an account before they tell you this. I was just lucky I caught the mistake. My $20 plan somehow covered $25 in instant coffee before I registered my appliance. In the process, I learned...

I did a claim for a drone that I bought. It was easy to do and Allstate paid back my money because it was irreparable. I just got the email today that they're sending me a check.

I ordered the recliner online from Wayfair and I put down a three-year extended warranty through Allstate, just in case something goes wrong. I filed a claim when the motor went out on the lift part of the recliner, and the massage and heat were also acting up. Everything was good with customer service. Allstate couldn’t get a guy to come out and repair, so I was going to get another chair. But they said they would do that. The recliner has gone up in price, so I just got what I wanted, and Allstate sent me a check for what my plan was worth. In this case, the extended warranty came in handy.

I sent in a claim when the battery would not keep charge. Allstate tried to find a guy, and they found one, but it was from Puerto Rico and that wasn't gonna happen, not to Michigan. Other than that, they said, “Give me a day,” and boom! They were done. They filed the claim and said, “We’re gonna pay you back.” Allstate was great. The reps were talkative. They understood my reason why I was calling in. I talked to a person on a Friday, and he said, “Okay. Give me till Monday because we work.” So I said, “Okay. No problem.” Next thing I know, I got a text message Saturday saying that they are returning the amount of money that I paid for the item. Then they told me to keep it, but I want to do whatever I want with it.

I have consistently purchased Home Depot extended warranty protection for each of my major home appliances, usually for the maximum time allowed of five years. When I get to the five-year point with no breakdowns, that is its own success. On the very rare occasion of a breakdown in any of my Home Depot major appliances, I call the Home Depot help line. This gets me in touch with the Allstate Protection Plans.

I've purchased several Allstate protections plans for my appliances and the latest was the stove. I thought it'd be better to be safe than sorry and it has been second nature to me to get a policy for the things I buy. I made a claim recently when the stove was acting up. I would put it on low, and all of a sudden, the burner was all the way to high. So, they were trying to get a technician out here to help me. Unfortunately, I live in a rural area, so there's not many technicians out. So, they offered me several options before having it just completely paid off, and having me go get a new one.

I purchased a 3-year SquareTrade protection plan through Amazon for my Fire Cube, yet when the device failed after only 2 years, the warranty process was completely ineffective. When I went to the Allstate/SquareTrade website and clicked “File a Claim,” I was given a phone number for an Amazon team. That number routed me directly to Amazon, not SquareTrade or Allstate. Amazon then told me the problem was SquareTrade’s responsibility and said the protection plan had never been activated on their end, even though the SquareTrade website clearly showed the plan as active.

I had a claim on a battery that died. It was all handled online and it was good. My experience with Allstate has been better than I expected.

My computer broke. I had a crack in it. I was shocked that Allstate was able to fix that. I'm glad, though, because I didn't wanna have to go through buying a whole new one. But Allstate put me through hoops and loops. I talked to eight different representatives until I got somebody that was willing to help me. That was the bad part about the whole situation. Other than that, I'm glad I purchased it.

Allstate Protection Plans / SquareTrade is a legit insurance plans. They didn't give me any problems in claiming. I got an problem with my Bose microphone and I picked a local technician to do the repair and paid then paid it then took the receipts. Submit the receipt to AllState and less than a week, the reimbursements came. Thanks Guys!

Having a protection plan is very valuable and I got one from Allstate for the dryer. It will protect it and I wouldn’t have to buy another dryer. When the board and the motor went bad, it was very easy placing a claim and the customer service was great. Now, my dryer is working again.

Very dissatisfied. Claim has been going on over a month. First technician came out to fix dishwasher spoke little English. Said parts are wrong. Never even troubleshoot dishwasher. Was in house for a total of ten minutes and left. Called and complained. Sent another tech out ten days later. Spoke some English. Said same thing. Parts that were ordered are wrong. Claim started on 2/4/26. It is now 3/9/26. Still have a broken dishwasher. Was sent another email that dishwasher is unfixable and are going to reimburse me but send an email that the receipt is eligible but Costco has sent me the same receipt that has all the same information. So tired of their games!!!!

I can't believe how easy it was to apply for a claim. My item broke down after nearly two years and when calling up to apply was very easy and went smoothly. The representative was very friendly and helpful. Thank you Allstate

I used my protection plan on my iPhone and was told by the representative to submit my receipt for approval and that I would receive a check. Instead, I got a Walmart gift card without being asked how I wanted to be reimbursed. I didn’t pay with a gift card, so this makes no sense. After speaking with a senior supervisor. At this point, I guess it was a supervisor because each person said the same thing, still the same resolution. A gift card can be canceled just as a check. Why do they think we as customers should just accept what they tell us. I will not purchase another protection warranty from this company and do not recommend it to anyone. Be cautious when buying these in-store protection plans; the third-party company is not reliable.

The hole in the table leg was too big to hold the screw. So, I only had three legs. I tried to fix it myself, but it was too expensive to buy new legs. You have to buy all four. You can't just buy one. It was pretty easy to file the claim online. I had to send pictures through email. Allstate decided it would be too expensive to fix it, so they sent me my money back.

I can't change the email. They won't respond to me in the text chat that they forced me to be in. I am trying to file a claim. They will not acknowledge that I already sent the information to them. They just tell me that the chat is going to be deactivated if I don't respond every three minutes. (But they won't respond).

Getting Allstate Protection Plans is worth the extra money. I got it for peace of mind and it works perfectly. I lost one of the diamonds on my wedding ring and I couldn't get online to start a claim, so I called. I finally got somebody, and they got me all the information. I sent the ring in, they fixed it, and I just received it back.

The service technician arrived on time and was very cordial. He quickly assessed the situation and managed to replace the part in question. He also showed me how to remedy the issue in the future. The appliance repair company used was The Tech Appliance LLC and I give them a very favorable rating.

Absolutely not worth it. They do their best to delay and disapprove your claim. small claims, no problem! Big claims always rejected or put obstacles in the process. My first experience was 4-5 months ago, I had a claim about my ASUS Zen book laptop which was completely toasted due to electric serge! Laptop wasn't repairable and couldn't send it out by their paid DHL package because DHL refused to transport any item with hazardous materials and they considered this laptop as hazardous because the battery is built-in. Provided receipt, repair shop report and pictures but until today I keep receiving crazy email saying "provide receipt, repair shop phone number or email". Another claim 2 days ago about my outdoor grill, same nonsense. This company is fraud and don't waste your money and time.

The whole repair process was organized very good. Necessary replacement part was ordered and comes on time, before repair. Repair schedule is very good and convenient. Technician announced the exact time of arrival. All work was done very professionally, fast. accurate and with a very good quality.

I was very surprised how I was helped by this company, it was easy to understand and the results was great! Thanks to this insurance! I would definitely recommend it to my family and friends, or anyone.😁👍

Now have spent over a month with no resolution. Multiple calls of which the company isn't sure why I am calling other than I keep getting emails to call them. I have given up they can email me. Or you know do what the last customer rep said and actually refund me the money. Allstate is also convinced I bought a washing machine I did not I bought a control board for one that offered the allstate protection plan. I have uploaded multiple times the only receipt I have from buying from an independent seller on eBay. Then they tell me it doesn't say eBay. I screen shot the listing in my eBay showing even the product and the words "my eBay". They can't read so I them circled it in green and wrote eBay and an arrow, see if they can figure that out.

Appliances can break down, and I always like to get protection on them, which is why I got one from Allstate. When the microwave lost power and it gave out, I called Allstate. They sent me an email and I had to submit pictures. I spoke with someone and I told him what was going on, and he asked me to run a few tests. He confirmed the microwave wasn’t working and said I was gonna get reimbursed. I got an email saying that my claim was approved and I was gonna get reimbursed within a couple of business days. Then, I got the refund e-gift card for Home Depot. I am very satisfied with Allstate.

My Frigidaire countertop ice maker stopped working and I went online to see where I purchased the protection plan and found it. I clicked on it and everything was simple. I explained and did a couple of clicks and then, I got an email. There was a questionnaire that I had to go through and Allstate also sent me some suggestions to look at to replace the one I had. The next email gave me an option to get a gift card to purchase one, which was what I did. I found out about Allstate when I bought something from Walmart, and if my purchase is over $50 or $60, I buy a plan. People should buy it.

I got a plan from Allstate for my eyeglasses. Eyeglasses are easily scratched and damaged, or at least I'm a little rough on them. So, that was the reason why I purchased it. I had the scratch protection on it, but it still became scratched. Filing the claim was fairly easy. I just gave them the details, sent a photocopy of the receipt, and they processed it. Having the warranty is valuable. It covers most of the damage to the glasses. My experience was fast and easy. Some companies want you to do somersaults to try and prove that something happened to them in short of sending them in so that they can observe it, but Allstate's process was simple. I just did what they told me to do.

First of all, I use Sam's Club because my wife has used them in the past . So I use them to get my glasses. Within 2 months, the finish started coming off. These are sport glasses. Have been dealing with all state warranty for it seems forever. Have given the same information four times my wife has also. And if you only have one pair of glasses and they get broke, this is a lousy warranty company. They're hoping you will not use them, and will give up. You are not going to get your glasses Anytime soon and sam's club does does not want to hear from you. Now sam's club is a total different review.

The corner pixels died on the screen of our Vizio television. The claims process with Allstate was fairly easy. I just sent in some emails with photos of the television and the description of the problem.

A month ago, our LG dryer stopped working. A cycle starts and then stops about a minute in and will not run after. I called the warranty company, they sent a person from FULLER HVAC out to repair. He showed up, replaced a part that was NOT the cause of the problem, and said he was going to order 2 more band-aid parts to throw at it. Fast forward 3 weeks later, my family is still without a dryer. I’ve called the hvac company numerous times, then they call square trade and get NOWHERE.

The electronics these days, everything is easily breakable and expensive to replace, and getting Allstate Protection Plans was definitely worth it for the Oculus. It was very easy to use when the headset quit charging. I started the claim online and they sent me a new one after I sent the old one in. I'm very satisfied.

Bought an LG TV in 2024 from Walmart. Paid for an extension through Allstate/Square Deal for an extra three years. The volume on the TV for the last year has been going up and down by itself, and I’ve been putting up with it. Recently, I ran across my insurance policy and contacted their customer service. After giving him the information they needed. I was told that because my TV wasn’t acting up all the time. I would have to call back when it was acting up. I would like somebody to come and fix it, or I would like to be reimbursed for a new TV. I should not have to be calling back and assist them in troubleshooting the problem with my TV. If you have the option to go with a service, I would stay away from this company.

The TV stopped working and it turned blue. It was fairly easy to send in a claim online and Allstate thoroughly assisted me. Their customer service was good.

They look for any exist to deny the claim, jump you through hoops looking for a reason to decline. Don't waste your money. When you buy the warranty you are good anything is covered, even the list on here says what's covered but then when you try to use it the story changes and they deny the claim knowing there's nothing you can do about it.

I got the plan for my child's table to be sure it is always going to be working. I sent in a claim when something happened to the charget port and the tablet would not even charge anymore. The service was really good. Allstate was very fast. They got it back to him very quick and he was able to use it one time on the charge that they put on it, and then it would not charge anymore. That's been since Christmas. So we just went back the second time for the same reason. Sometimes the experience has been good with the exception of the fact that the tablet still does not work correctly. I've called Allstate and we got authorization to ship it back and we're waiting to hear back now.

I sent in a claim for a chair. The chair was good, but when I leaned back on it while working at the desk, there was a clicking sound that would occur to prevent the chair from leaning back. But it was inoperable and the chair would sink It wouldn't maintain its height. When you position it at a high position, it would just go down. I tried dealing with it for a while to get used to it, but the desk was a different height and the chair kept going down. It was frustrating to keep pulling up the chair underneath the lever, and pulling the chair back up and going backwards on the chair to sink. It stopped doing that. It sort of locked in place.

I submitted a claim to Allstate and their customer service was good. They were really fast and efficient. One downside to it is I would rather that they sometimes replace the item that got damaged, but I'm with the whole they'll just send the check out because it comes really quick. I like it.

I bought an Allstate plan on the refrigerator two years ago and on a dishwasher nine months ago. The sales person offered it and I accepted. The policy is expensive, but it's worth it because I have a claim. I had a problem with my refrigerator and Allstate didn't hesitate to fix it. That was excellent. If I didn't have a claim, I would think I wasted the money. My previous refrigerator lasted 23 years, so using that as a standard when I bought the new one, when I did my research online, the general gist of what I read was it would be unusual for them to last more than 10 years without needing a serious repair. I bought the Allstate protection because I wanted protection for at least 5 years, because after 5, I've gotten some use out of the refrigerator.

We submitted a claim for a phone and the process was easy. We didn't have any problems. They were fast at taking care of the claim. We were satisfied.

It was a good experience with Allstate Protection Plans. I called them and was able to speak to somebody right away. I answered their questions and went through the routine of trying to fix my television but nothing worked. They told me they'd replace it and gave me choices right away on which TV I wanted. I had three choices to pick from, and they delivered it the next day. The TV stand was broken, but Best Buy is coming to fix that part. The guy who I spoke to from Allstate was very knowledgeable and friendly. He was really diligent so everything went really well. I was very happy.

The last washer-dryer combo I had had a problem. It was a different brand and I didn't have a protection plan with that. When I bought this one, I figured I'm gonna not trust it not to have a problem. I got Allstate Protection Plans, however it's been crazy with them. The washer quit spinning and it wasn't drying well. The first person they hired didn't answer my calls. After the first repairman, I got a call saying they were gonna have someone come out in a couple of days and that guy came. But in the meantime, they hired a third person, and the third person called me asking me why they were canceled. Then, I got an email saying they couldn't find someone to work on it so I could either get a different unit or have someone that I prefer to come fix it.

I put a claim in with Allstate for my toaster. It was a double toaster, and it stopped working on one side. Filing a claim was very easy. Everything was just done on the phone. I also put in a claim for my vacuum and I haven't had any issues with them. People should get the protection plan if they're going to use their product a lot. Because it does come in handy. Then, through Walmart, they're not that expensive either.

I submitted a claim with Allstate for my vacuum mop. It stopped working. It was making noise, but not vacuuming anything. It was easy to submit a claim. I did it all online. There was also no repairing; they're just refunding.

They don’t care if your item is a small value. For a $22 item they want me to go and get it diagnosed (diagnostics $125) and if it isn’t working and if it’s repairable (add’l. $100) to have it repaired BUT would only pay $21. It was a long conversation. Nowadays they are trained like AI following a queue instead of resolving to save time, money, etc. For short, now I know not to purchase it again, especially for small items.

I will not recommend Allstate. Communication was good on the backside. When I requested to speak with someone about the possibility of filing a claim, Allstate responded to me very quickly and were very clear. There wasn't a lot of wiggle room of, "What do you really mean by that?" But as far as being able to use what I paid for, I will not wait a year to ask for a replacement battery. My son would have moved on to something else in his interest.

I bought a TV from Tesco a long time ago and an Allstate protection plan was included in it. I had to file a claim, which was easy, when the TV stopped working altogether. They tried to fix it, but the problem still persists. During the claim process, Allstate's customer service reps were helpful, but they had to follow the steps. It was a little bit of an inconvenience for my kids not to have a TV for at least four weeks. In the end, they got me what I wanted. They did their best.

I bought a washer through Home Depot and I purchased an Allstate insurance for it. We filed a claim a few months ago. With Allstate, everything was great. It's just the company that they used to come wasn't that good. With the guys that came over, everything ran smoothly, but to do the appointment, it was a hassle. At first, when I spoke with someone from Allstate, they said that they were gonna come. They gave me a time and I said it was fine. I work in the morning, so I said it was fine, but I had to ask for the day off because of that. After asking for the day off, I received a message from the company that was coming over and they said they were gonna show up at 4:00. I told them that they said that they would be here at 8:00. I already asked for the day off. If I would have known, I wouldn't have lost money.

I received the credit when I returned the laptop. It wasn't immediately, but they credited me even before the store did. I have had Allstate for other items, and most of the time it's OK. I only had trouble once for something else.

I got an Allstate protection plan for a freeze dryer. The dryer was a gift to me, and when the person who bought it funds transferred the receipt from Harvest right to me, it was an ungodly ridiculously difficult task. However, transferring the warranty over to me was beyond easy and appreciated that. Allstate was really easy to work with. The dryer started acting up. It was flooding with water, and that's not what it should be doing as a freeze dryer. I just started that process of the claim. It hasn't been resolved. We don't know what's wrong with it yet. Allstate is really easy to use as far as when I called them, they asked what was going on, and I told them, and they said, “Okay. Well, because of this situation, you can use whoever you want. You'll have to pay out-of-pocket for repairs. The only thing we have to verify with you is if the company says it needs to be replaced, then you'll have to get approval. But beyond that, everything else will be covered. Just send us the receipt.” I found it very easy and appreciated that.

The center diamond on my wife’s 2.95-carat diamond ring fell out while we were traveling back from Florida or Georgia. She came out of the bathroom and noticed it was gone. We looked but couldn’t find it. I told her not to worry because I bought a 10-year warranty from Allstate. We filed the claim, and they asked for the ring in, and we sent it. I sent them the receipt from Sam's Club, the item number for the ring, and the item number for the policy. They asked for a little card, but Sam’s said they don’t provide those anymore. The rep told me to send a picture, so I sent one my wife had, and they told me they would get back to me on the 5th. That was just a day or two away and I wondered how they would respond that quickly. He explained that it would go to their adjusters, and they would let me know what they could do. By Wednesday, I hadn’t received an update, so I called. Then I got an email saying the claim was denied.

I have a bad history of buying electronic devices and them not working, and Allstate was offered to me when I made the purchase on Walmart.com and it was affordable. I’d better have it than not because with my history, I will need it and not have it. I bought a robot vacuum and all I did was order the item and put it in my cart. Before it was added to the cart, a little pop-up came up asking if I wanted to purchase the warranty, showing the 12-month and 24-month options with the prices. I clicked what I wanted and moved on. It didn’t pressure me or try to convince me to buy anything. It gave me the freedom to choose, and the options were clearly explained, including the length and what it covers. There was also a hyperlink I could click to see the coverage. It was very convenient.

Allstate's price is perfect and it's why I purchased the plan. I have several plans with them, and I've been telling people to purchase one. When my heating blanket completely quit working on one side, I submitted a claim online. I went to Walmart's website to get the process started, then I followed the directions. It was super easy. I'm computer savvy, but still, it was self-explanatory. Walmart showed every one my of plans all together and I never had to speak with anybody. Allstate took care of the claim instantly and they told me to destroy the old heating blanket because I couldn't use it. They gave me back a lot of money on a Walmart card right then and I turned around and ordered me a blanket.

I purchased an Allstate protection plan at Home Depot at the same time that I purchased a dryer and washer. When I submitted a claim for the dryer, everything went very well according to plan. Customer service was awesome. They gave me no problem with coming up with the policy that I purchased. I thought it was gonna be hard, like these other policies wherein you buy them and they don't comply with your needs and time. I was surprised that Allstate took care of all my needs free of charge with the policy, and I was so happy with it. I was glad I got that plan. I was at work when the technician came, but from my wife's feedback, the technician was very polite, efficient, and professional about everything. Overall, Allstate is worth it.

Having an extended warranty is very valuable to me because most time with manufacturer warranties where it's a year or 30 days or higher than 90 days, the items that I purchased and the things that I use them for, I would use them once or twice within that range, and right after I would need them again, they break, so it's good to have that extra security to where how many years it is that I asked for it, it keeps me protected. Allstate Protection Plans is a must if you purchase things that you expect to have for more than 30 days. I purchase it through Amazon most of the time.

Our dryer quit working. I got online and I put in a claim with Allstate. It's been pretty rough going. This has been going on for four months now. My dryer is still not fixed. Whenever I schedule for the technician to come out and look for it, he's done five no-call, no-shows. Then, he finally showed up an hour late after another one and they sent the wrong parts to my house. So it's still not fixed. It's been pretty frustrating. I got the purchase plan because it's a big purchase. If something goes wrong with it, I probably won't be able to afford to get it fixed. The plan is a little pricey. But it's important.

I had purchased a heater in the past and it failed, and it was three weeks past the warranty period. Home Depot wasn’t able to replace it for me. And that was the second time I bought one, and they tend to have the same failure, so I decided to make the investment to make sure I could replace it. I placed a claim online for the heater and it was great. I'm glad I put it on there. So, Allstate needs to keep up the good work. I used to be a store manager for RadioShack back in the day and sold a lot of extended warranties, and helped customers with a lot of their claims. And Allstate was very easy to do. It makes me happy because I have several extended warranties through Allstate with Walmart as well, on some of the TVs I own. So, it's encouraging to know that they make the process that easy.

We had two claims with the refrigerator, and the first one wasn't the best experience. The amount of effort that I had to put in on it was just incredible. And then the call center that they route you through, it was just really, really hard to understand the people that I was speaking with. I don't think that English is their first language, and it just was really difficult. But the second claim was pretty good. The person that I spoke to for the second claim was very helpful, and that one went rather well. But the first one was just like pulling teeth. You have to document this, so you document it and send it back. And then they'd come up with something else. It was like they wanted you to go away almost.

My experience with Allstate was good. My appliance was working perfectly fine. But after four weeks, it was not working correctly. I submitted a claim and it went well.

I'm a senior and I'm not gonna be fixing anything, which is why I have the protection plan with Allstate. The claims process was easy when I had to submit one and it was not a problem communicating with the reps. Overall, I’m satisfied with Allstate.

My mother dropped her cellphone and the claims process was easy. I did it online and the website was user-friendly. Allstate sent me a refund, so I was satisfied.

The frame and one of the legs of the sofa broke. The claims process was kinda quick but I felt uncomfortable because they couldn't find the exact match. It took me so long to get that color and that size, but they couldn't find it because they didn't have the same color at the site. So, it was a lot of back and forth. In the end, I got another sofa in the same price range. So, it was okay, but not great.

I had purchased a microwave a year ago. One year to the day that I had it installed, it went on the fritz. It just wouldn't work. So it's better to have even modern appliances with a protection plan. Through my own research going online, it said the cable that connected the keyboard to the microwave itself was defective. I called up a few repair guys that the store had mentioned, and they said, "Sorry, we do not do work on stuff that's still under warranty." They said, "We'll just refund you all your money with that." The claim was put through, and I was happy. They understood my frustration. Everything went better than expected. Allstate is very reliable, and they're necessary to have.

I sent in a claim for my watch online and it was easy to do. One email from Allstate stated that if I replaced the watch, they would send me the difference of the cost. But they got the watch on sale so they said it was only a $2 difference. With the new protection plan, it was a $23 difference. So I didn't get reimbursed because it was on sale. I ended up spending more money. But overall, I'm fairly satisfied because Allstate did step up and at least gave me the reimbursement of the original cost. Everything went nice and smoothly.

I purchased an Allstate protection plan when I purchased a cell phone and when I did a claim, it was really easy on the computer. They sent me the label in the email and paid for the shipping for me to return the broken phone. They ended up refunding the purchase price of it, so that we could buy another one. They sent me an email again for the Walmart card, which I had no trouble using. Overall, it's well worth buying that protection plan, especially with my son. He's rough on his phones, and I've had no trouble. I've never had to speak with any customer service rep. It's good.

I purchased my washing machine online, and the Allstate plan was offered through Home Depot. So I also got it online when I purchased the washing machine. I used it when I had a leak and it was easy to submit the claim. The claims process went very well. They just took the information down and then let me know that they would locate an appliance repair company. They would let me know who it would be, and that happened. I was satisfied. It was convenient and easy.

I purchased an Allstate Protection plan for my Oura Ring, which I bought at Target. The Ring broke into pieces the first week we got it. I just went to file a claim with Allstate. They made me print out the shipping label. Then I shipped it out. But they said they couldn't fix it, so they sent me a check. It was simple and convenient. I got my money back.

I bought this protection plan when we bought a a high-end Electrolux washer and dryer from Famous Tate in Oldsmar, Florida.

We couldn't get my mini fridge to plug in. It leaked water at once, so we unplugged it, let it all dry. Then it would no longer work. I bought it off of Amazon and I reached out to the seller. They said, "We're sorry, after 30 days, you're out of luck." The manufacturer said that because I bought it through Amazon, they wouldn't do anything. So I submitted a claim with Allstate. Submitting a claim online was easy. They gave me an Amazon gift card. Having the insurance was worth it. If I get something and I can get insurance on it, I will. The claims process was fine, as well. They also treated me fairly.

We redid our kitchen a number of years ago and purchased the appliances from Home Depot along with the extended warranty from Allstate. When I had to file my first claim, I did it over the phone and it worked out to be fairly straightforward and simple. They had tried defrosting the whole refrigerator so I had to take everything out, store it in an ice chest and do a 24-hour defrost. That didn't work so I had to put everything back in. Then the guy came out and did some troubleshooting. I had to empty the refrigerator portion, not the freezer, and they fixed it. At first, I was a little hesitant because I had to put all the money out of pocket upfront. But Allstate sent me a check within four or five days of the repair being finished. I was very pleased with that.

When I purchased the restored Apple Watch for my granddaughter, I thought the protection plan would be a good thing to purchase along with it. From the day that we received the watch, the battery would never really fully charge, and at the end, it wouldn't hold any charge whatsoever. It was within the time limit that the warranty was with Allstate, so they refunded the money, and then I, in turn, purchased another watch. I then purchased a warranty on that watch through Allstate, too. Their reps were very helpful, nice, and expedient in their results. It was very easy to use and very easy to get it resolved. It was a very good experience. Having a warranty with your items is very valuable, especially on a refurbished item. I would highly recommend it to anybody.

I purchased a protection plan for heaters and the first one broke. I filed a claim online, and the process went wonderfully. Allstate sent me a check, which allowed me to buy a new heater. It was the easiest replacement ever.

I used Allstate before on electronics likes TVs and cellphones. Recently, I purchased a policy for my earbuds and I used it when one of the earbuds went out. It was very easy to file my claim and Allstate's customer service rep was very informative. I didn't have any issues at all. Overall, I love having Allstate and I put warranties on everything that I have now.

My child can be very rough when it comes down to his things, and I have children who can be very rough with other people’s stuff and I don’t want anything to get broken. If it did, I wouldn’t want him to be without something he can use to keep him occupied for the time being. I decided to get a protection plan for my child’s tablet after seeing what it covered. I had to submit a claim, and it was quick and convenient. Everything was online and it was a one-two-three type of process. It was a good experience with Allstate. For the most part, there have been no issues.

Getting a protection plan seemed like a good idea and I got one for the laptop. When it broke, I went online to file a claim. I mailed the laptop to Allstate and they mailed it back. It was a very good experience.

I got an AllState plan for my electric dryer. I filed a claim because it was malfunctioning. The clothes weren't being dried properly. I called them to check it out. Filing a claim wasn't a problem. But it’s after you file a claim to get in touch with them, it's like pulling teeth. They use email. And when you ask questions, they don't answer you. It's back and forth. You can't get to talk to somebody. Then eventually, when I got somebody to talk to, they just said, “Your claim was denied because the technician came and he couldn't replicate the problem. And there was a problem.” I just gave up on them. I'm very disappointed.

We purchased a protection plan from Allstate for a leaf blower. With the way things are made in today's world, nothing lasts very long. We felt we wanted to give Allstate a try, and the cost was very reasonable. The leaf blower quit working. We didn't have any problems with it starting. Then when we went to start it, we tried and tried, and it wouldn't start. My husband thought something must be wrong with the motor. We called Home Depot, and they said we got to call Allstate. I filed our claim online, and they told us we could purchase a new one. I had the receipt from the old one that wasn't working, and all they had me do was send that to them, and they, in turn, got back to me with an email saying, “Here is your money. We're reimbursing you. You don't have to bring the old leaf blower back to the store or anything, but just dispose of it properly,” which we did. It was all done via email. It was a very simple process. I was very impressed.

I got an Allstate Protection Plan for my computer. The screen went bad. I submitted a claim online and it was easy. The process took two weeks and they kept me informed all the way. Their customer service was good.

I have a 13-year-old and I know him, which prompted me to get a protection plan for the PS5. I placed a claim because it would come on when plugged in to the TV but wouldn't show a picture. I went online and the website was easy to use. Dealing with Allstate was peaceful. They fixed it and shipped it back quickly. It didn’t even take a week. The PS5 is working great and is like the original.

Allstate is a good, reputable company. They take care of their customers. Allstate does a two or three-year kind of thing. If something happens to my item, I will have ample time to get part of my money back. But a lot of times, I have to wait a whole year for the manufacturer warranty before that takes effect. Other than that, it's easy to file claims online. Allstate asks a couple of questions. They ask me to take a whole picture, and the picture of where it may have gone wrong.

Allstate Protection Plans is fast at scheduling repairs. I bought my dishwasher, range and refrigerator brand new, so I wanted to get the warranty for them. Having an extended warranty is valuable. One of the range burners did not act right. Allstate fixed it for me. Filing a claim was difficult because I did it online. I didn't get a call back. I had to follow up with a phone call. After that, Allstate was helpful. The lady kept me informed on the process. She texted and called me. She let me know when the parts would come in and when my repair technician would be scheduled and what time he would come.

A two-year Allstate protection plan came with the EcoFlow Wave 2 air conditioner that I bought on eBay. It was a refurbished one and it quit working. Submitting a claim was very easy. They have the serial number on record, and I just told them what it was and what was going on. So, the extended warranty is very valuable based on my experience using it.

I put in a claim to Allstate for a washer and they denied it for some reason. I've been over the phone with several Allstate representatives. I am dissatisfied. From the beginning, I had to go through so many representatives telling me to do this and do that constantly. I had to do the same thing over and over again. Then they would tell me, "Take this off and put this here. Drain this.” I had to do so much, and they were just getting annoying because it took a lot of time to do that and then they sent somebody out and then cancelled my claim.

I bought a washer a couple of years ago and when it went out, we didn't have a protection plan. We use the washer often, so I got one. It's better to have it and not need it than to need it and not have it. The washer stopped washing and was just filling up with water and not draining. I called Nebraska Furniture Mart and they referred me to Allstate. I went online and the process was simple. I was asked for information but I didn’t have to do much because it was followed up with a phone call from the techs who were coming out.

Somebody bought out Briggs & Stratton stock, and it's all trash. I have an 82-volt battery charger for a Briggs & Stratton blower. I got two batteries and neither one of them will work. I plugged them out and they arched out at the plug real bad. When I bought the chargers and batteries, I thought of adding Allstate's protection plan. It was not that much more expensive, but it's been a disaster. A two-year warranty doesn't mean anything. It's guaranteed a two-year warranty from the company, but Allstate won't back anything up that is not working when it comes in. They have done nothing. They won't even answer my email. I've had Allstate in different situations and it's always been good until this battery deal.

I had a wonderful experience with Allstate Protection Plans. It's very easy to make a claim with them. By the time I was on the phone, someone would answer, or I would go to an online agent by text messages and they would answer all the questions. They respond with my claim right away. Several months passed and the vacuum didn't want to suck well. I tried to check on it and there was no plastic, no piece of bags, nothing. Maybe it was something there in the stick with the electrics. By the time I made a claim, it was direct. Allstate sent me the check on time. Excellent service. Also, the warranty costs very good.

My dog urinated all over the couch and stained it. It smelled bad and I had to move it outside the house. The rep from Allstate said they don’t cover odors, and I pointed out that if I didn't tell them that, it would have been covered. Allstate denies you on something that was unrelated and gives you back the warranty expense of what you paid, so they don't have to pay the claim out. Wayfair has refunded the warranty expense, and it went to a credit card that had been closed. I'll eventually get the $47 in the mail. But it was terrible. It's a total scam and I’m not happy with it. I paid for something and Allstate didn't deliver. I'll never recommend them and I’ll never buy the warranty again.

A very unpleasant experience. I purchased multiple protection plans with major purchases from NFM. I attempted to file a claim on my phone of which auto populated an incorrect date. I was moving too quickly. This sent my claim to an automatic rejection and barred me from any future claims for the same product essentially loopholing me from ever getting a payout. It’s a scam.

When I bought my daughter's and my smartwatches, I bought Allstate protection with them. The whole experience was great. It was all by computer. My daughter's battery wouldn't stay charged. I mailed it and got it back quickly. It was simple. I will do it again if I need to.

I called Allstate to submit a claim for the PlayStation controller that had a broken left stick. I spoke to a customer service representative who oversaw my account. After speaking to our rep, I had to print out a shipping label and send my controller back in a box and drop it off at the FedEx store. From phone call to until I got the credit, it took about 10 days.

It took several months for someone at Allstate to finally listen to me and do something about my situation. My TV kept acting up, it wouldn't turn on until I unplugged it, and plugged it back in. Then it would reboot. They first had me reprogram my remote, it help for about a week, I called again and kept getting the run around, then my TV started to change channels on it own and still had the problem of wouldn't turn on until I unplugged it and replug it. This went in for several months. I kept asking for someone to come out and fix it. They told me I would be charged if someone came out to look at it. So they had me do a factory reset. It still didn't fix it. Finally I told them I done they need to come and fix! I'm not their technician. This is why I paid for an extended warranty. Finally I got results. They sent me a new TV after all this BS they put me through.

I purchased an Allstate protection plan at Walmart and the customer service was good. When I made a claim on my item, the process was fair and it went smoothly. Allstate got me the gift card to cover the balance of what I paid for the item. I definitely recommend the protection plan. It’s absolutely a win.

I found out about Allstate's protection plan through Walmart and when I submitted a claim, the customer service was excellent.

I've purchased several warranties through Allstate. I bought a Samsung washer and dryer from Costco, and an option was available to buy the protection plan. I purchased the Allstate plan because the washer and dryer is an electronic item, and I wanted to ensure that I had coverage in case anything happened. I submitted a claim and it was generally good. The only issue I have right now is my washer and dryer. I'm still having issues with it going into a spin cycle after it washes and my warranty might be expiring soon. At the time that I was doing my washer, the person on the other end of the line was able to help me troubleshoot it. I was very happy about it working, but it seems like I'm still getting that problem. I haven't had a chance to deal with it 'cause I'm out of the country right now, but just before I left for my travel, the issue happened again a couple of times.

I have Allstate through Menards on my washing machine. When the washing machine quit working, filing a claim with them was easy. However they sent the wrong part the first time. Then it didn't work. We called this past Saturday to tell them it didn't work, but I wasn't getting any response back though they said I'd get an email. I called back, and they didn't end up filing a new claim until Wednesday. I wasn't real happy with that part. We waited five days before they filed a claim. They're not coming until Monday to fix our washer.

Allstate Protection Plans is very easy to use and they have very knowledgeable people. I was building a house for my son, Nick, out in Arizona. I bought all the appliances back home here in Indiana, and I knew it was gonna be a while, so I went ahead and bought five-year warranties with Allstate Protection Plans. When the JennAir dishwasher didn't work, I'm glad I got the extended warranty. When we got it out of the box and plugged it in, it started the cycle but then it stopped and gave an F7 code. It wouldn't go any further.

I had a problem with an electronic device I purchased on eBay with an expired manufacturer's warranty. The case fan inside my device failed after 4 months of use. Allstate was able assist to replace the fan in an acceptable amount of time. I have not had any issues since, and was very satisfied with this process and fortunate that I had purchased this insurance.

Horrible experience. Allstate refused to honor the claim, stating that I purchased the “wrong” warranty, but the product was considered a major appliance because of the price 400-499, and the Allstate warranty was for a “major appliance $400-499." My claim was denied and they wanted to refund my warranty fee instead of repairing or replacing my item. Allstate and Amazon will both hear about this deceptive practice. I will tell the world about this scam.

I have a warranty through Allstate and I needed my washer and dryer to work. The door error code kept coming on on the dryer, and the washer died. I submitted a claim online, then I called the 1800 number to set up an appointment to get it fixed and we are still working on it. The dryer is fixed for now. The technician came out and replaced a part, and he said that the door jamb is the main problem. The whole door needs to be replaced, and we'll see what comes of that. On the other hand, the drain pump on the washer stopped working and the motherboard was fried. Allstate sent a new motherboard, but we are waiting for the drain pump. The service technician rescheduled my appointment, so now I'm waiting for my next appointment. Overall, Allstate was fine and putting in the claim was fine as well. It’s after that that’s been a problem.

Satisfactory result with the replacement of my insured Sony Bravia 75" TV. It was replaced with a LG QNED Evo 75" TV. The repair serviceman was great. He diligently tried to "save" my Sony. The entire claim process was efficient and timely.

They honored the contract. They tried to fix it and then when it couldn’t be fixed I got my money back. Very happy with them. This was on my Maytag washing machine. They came out twice and it couldn’t be repaired. Their contract stated after two tries you get your money back and I did.

I was scammed of my gift card reporting it immediately and it took a week for response. Of course it was spent by then and they would do nothing for me. I was told to contact store. I did, they said contact insurance company, I did and nobody has done anything to help, leaving me with no money and no more warranty. Also a washer that still doesn’t work correctly

What a waste time and money for a warranty when sent off for repair and come back NOT REPAIRED. Description states what the issue was BUT Allstate cleaned and replaced the battery with WRONG one (was told NOT to send in for repair with battery in it). We get it back 2 weeks later and would NOT charge on base (WRONG BATTERY) and tried it the next day for 1st cleaning. It didn't last 2 hrs. when it got stuck in our kitchen because it couldn't get back to base to charge. NOTHING blocked it. IT WAS NEVER repaired. ERROR 23 "CAN'T RETURN TO DOCK"!!

Allstate was very easy to work with to use my extended warranty to have my printer repaired. I was able to find someone local so I could have it back operating sooner. My only issue is that the reimbursement did not include the administrative fee I was charged by the repair shop.

Not a good experience. The Technician sought a roach on the back of the stove, and stop everything. Place the stove back and left. Later I found out through an email that it was an “infestation” and warranty would not cover.

Allstate Protection Plan is the best plan that a Consumer can buy. I would buy this plan again with any product; I don't know what would have happened if I didn't have the plan. I will tell my neighbors about Allstate Protection Plan because it is one of the best plans that I have ever purchased.

From the first phone call to Allstate and Square Trade, every contact with their care team was courteous and helpful. The repair was scheduled and completed in a short time and I was very satisfied.

Allstate refunded my money so that I could turn around and buy a new ice maker. They were very thorough and quick. I also got protection on my new ice maker because of the positive experience that I had with the original ice maker. It was very easy to get the claim started.

I purchased a protection plan from Allstate for my washer. Recently, the washer stopped working. When I submitted a claim for it, it was very pleasant. They came out and had the right parts with them, because they knew what the problem was and fixed it right away. It was just a great experience overall with Allstate. They were very easy to work with and great workers came over, as well.

It's been over 30 days approved but no reply or replacement product. I'm just concerned and don't know who to talk. I did get a response saying my claim was approved and that's great news but how long should it take to receive a product after filing a claim. Does Allstate really stand by their investment with customers?

I never received my replacement and never heard back from y'all!!!! My phone still broke. I can't use it at all. Please help me or give me a call at **. Thank you very much!

Our controller stopped charging, so I filed a claim with Allstate, but it hasn't been replaced. They said they were gonna send out a new link. But I haven't seen it. I've had good luck with them in the past, but this one is not a good experience.

We submitted a claim for our TV and Allstate Protection Plans replaced it at no charge. We received the new TV, and everything was fine.

We bought a Kenmore Elite Vacuum. Getting the warranty claim completed was very difficult. I had several phone calls. I was not advised of the status of the claim until day 6 or 7. The supervisor I spoke with was very terse and rude. She gave me 2 minutes to cover the issues I was having with the warranty claim. After the claim was approved, I received an email from Square Trade that said I was getting a Wal-Mart gift card. I called in to say this was not acceptable and I wanted a check to be issued to me. I was told that I had already accepted the Wal-Mart gift card. This was not a true statement. I asked for proof or evidence of my acceptance. None was provided.

Getting Allstate Protection Plans is a great deal. A lot of people aren't interested in getting warranties. But when it comes to certain types of electronic equipment or appliances, they should get it. I hardly place a call. I almost always do it online. It's easy. Also, the turnaround time is quick. Allstate had somebody come out to attempt to fix the washer. It was still under warranty. They sent someone out twice, but they weren't able to fix it the right way. So, they gave me the money to go out to buy another one. That's fantastic.

The extended warranty was pretty handy. When the heater I had quit, I filed a claim with Allstate and they did real good. It was a pretty easy process.

Filed a claim for my item that had the protection plan. I had already contacted the manufacturer to file a claim through them but manufacturer's warranty had expired. The website is not user friendly and when you contact them directly they are not helpful. Once I was finally able to get through to someone that could help me complete the process. They assured me that everything was completed. Followed up after 2 weeks to be informed that pictures of the items were REQUIRED, despite this not being listed in the terms and conditions or policy guidelines. Asked to speak to a manager and they were of no assistance. After 2 months of sending all "required" information my claims issue has still not been resolved. They have done everything possible to not fully process my claim. At this point I feel as this is a scam and do not recommend to anyone.

I've purchased a few things, mainly electronics, over the years that I had Allstate's protection plan on. The last items were on a dehumidifier and some dishwasher parts. Submitting claims is easy although it's a little weird at times. It was off at the beginning, but the customer service rep I had took care of everything for me. She knocked it out of the park and it was seven days while everything was approved.

I've had to file a few claims with Allstate. The product stopped working. It's been easy to file a claim, but they can provide better customer service. A lot of them just seem very nonchalant about helping you. I had a washing machine that I went through several repairs with, and finally, they just went on and replaced it. I don't know how many times they sent somebody out here. It was very inconvenient. But the protection plan is always good to have.

Our LG TV has a problem with the volume fluctuating. It will go down then up. I called Costco and after all of my info was taken, I was transferred to Allstate. My information was taken and a claim was made. I was told to call back when it was actually happening. I called back 67 minutes later and was told I needed to record the volume problem and send it to them. That was too much. I told her NO I was not recording for maybe an hour or more to record the problem. I have a service call set up in 9 days (my choice). We will see what happens.

Abdul ** was the tech, that came to repair our LG range. He was very professional, and he left us with a working range. He did a wonderful job. And the Home Depot warranty is a great thing to purchase, when you get your appliances.

The representative was very prompt and professional. The representative was very helpful and knowledgeable. The representative walk me through every step to see if I could get my 50 in TCL television working again

It was a very easy process to file a claim. They almost immediately accepted my claim and told me they would mail a check. There were no arguments or doubt if they should cover it. It was just covered and taken care of in a very timely manner.

Our claim was initiated on December 29th. Now, almost four weeks later, and after four visits by the technician, we have one of the two ice makers working. The second ice maker was replaced on Tuesday January 20th, and within four hours of the technician leaving, not only did the ice maker stop working, but now we cannot even get water. The company is claiming that this is a new problem, and unrelated to the repair.

They were very professional. I got a to talk with a real person with almost zero wait time. They helped me get my Samsung tv replaced. I would only get a television with an Allstate Protection Plans at Costco.

I would leave zero stars if that was an option. When I bought the plan I was told all repairs would be made within 2-3 days. A tech did come out a week and a half after I called, however he couldn’t do anything because Allstate never ordered the required parts. He said I would have to call them, gave them order and get him back out. When I called Allstate, they initially blamed the tech, then said they would have to research the issue which would take 1-2 days. 2 days later - nothing. I called again and they gave me the same research line. I asked to speak to a manager and got hung up on 3x in a row.

I bought an extended warranty on my vacuum cleaner from these people. It quit after 8 months. So nice they were on the phone. They did not know what was wrong with it, but sent a part that took 3 weeks to get here. It did not solve the problem. When I tried to call back, the number would not work. They somehow ghosted me. In summation, I paid $400 for a vacuum for only 8 months. THEY SUCK!!!

I made the mistake of buying a SquareTrade extended warranty from Costco. When the LED lamp in my refrigerator died, I called Squaretrade to submit a claim. At first, it was a straightforward process of submitting a description of the problem, providing serial number and pictures. So far so good. Then I had to speak to a "specialist" more than once. The call center appears to be in India and some of the agents barely speak English.

We have a broken dishwasher and have been calling and writing Allstate for 3 weeks and they aren’t helping us at all. They keep saying someone will contact us within 24 hours and nobody ever calls or emails us. Costco has tried to set up an appointment for repair and same story. No one calls or does anything. I would like all the money I have paid them for the coverage. I DEFINITELY NOT BUY THIS AGAIN!!!!

A waste of time and money if you purchase a protection plan with Allstate and need customer service. Good luck. I purchased a protection policy for a Pottery Barn carpet I ended up returning. I was not efficient costumer service chatting with a bot and/or AI when things are not being resolved because they keep repeating the same responses. With no contact number provided at all it is very difficult for resolution. I'd think twice about a purchase with Allstate.

Thus far I am happy with the process. Sadly it took me a while to figure out that I should have expecting and looking for an email from Allstate not Walmart. I have since located the email requiring my signature on the affidavit required in order to release my long awaited refund. I anticipate that my continued contentment can only be topped by actually receiving my refund in a timely manner.

Submitting the claim with Allstate Protection Plans for my earphones was easy. I spoke with someone from customer service because it was in the instructions. If it wasn't in the instructions, I wouldn't have had to call anybody. Allstate replaced the earphones. They were shipped in three days.

I have several items with Allstate. I had them when I bought the products. The last one was some furniture that I have for my house. Filing a claim for my defective product was easy. Everything is already taken care of. Having an extended warranty is valuable.

An Allstate protection plan was offered with our NC portable vacuum purchase through Walmart. After eight months, the vacuum quit working wherein the power button was trying to give out. I couldn't change anything and it wouldn't shut off. I submitted a claim and it was very easy. The customer service rep I dealt with was very polite and user-friendly as far as getting information and knowing the status on everything. The replacement was nice. Overall, it was outstanding. I definitely learned my lesson on protection plans a long time ago, and I would recommend Allstate. It's worth the money and they have great customer service.

At the beginning, it was difficult to file a claim. I'm not computer-savvy, so I had to have my daughter help me out. Allstate claimed they fixed one of my children's headphones, and they sent it back, but it's still not working. They fixed the right side with a part and put it back together, but we don't hear any music coming out of that side. The gentleman told me that it was approved for me to send it back, but I never got the label for me to do it. I called the lady yesterday, and she told me to give her two days to call them back because their system was not up. But so far, I'm very pleased with Allstate. I would recommend them to a friend.