Allstate Protection Plans Reviews

I bought an electronic chair and it works. I got an Allstate policy for it and I submitted a claim because it had a mark on it. Then, the techs came and fixed it. Overall, Allstate is good and I was satisfied with their service. They get 5 stars for me.

I scratched a pair of glasses accidentally. They were covered by an Allstate protection plan, so I submitted a claim. I had Allstate's brochure and I went to Sam's Club because they were the one that issued the plan. I asked them to help me and tell me what I needed to do to file the claim. The associate there was very helpful. They showed me the email to start the claim with and that was how I started it. The process was easy and I had no issues. Allstate accepted the claim and it took a matter of about 10 days before they sent a gift card, which had the exact amount that would take care of getting a new pair of the same type of glasses. It was very pleasant experience. For the type of claim that I had, I would totally recommend Allstate. Their price was reasonable, too.

My pressure washer started leaking gas from under the tank, so I tried to file a claim. They told me—almost instantly—that it wasn't covered. Considering how much they charge for insurance, it’s terrible that they don't stand behind it. Honestly, I’m never buying their insurance again. When you buy insurance, you expect them to fix the problem; instead, the warranty doesn't cover it, and the insurance is bad. Allstate is not a good insurance company.

I purchased an extended warranty when purchasing a washer dryer combo online from Home Depot. It was a Maytag commercial top loader, see pics for model number. At 18 months the motherboard on the washing machine went out, the manufacturer warranty is worthless after 12 months, BUYER beware! I tried to use my protection plan from Allstate and they informed me the coverage only applied to 1 of the 2 appliances I purchased, apparently they choose which one, because I certainly didn’t select it. I had no idea I needed to until I needed the “protection”. If you are considering purchasing a Maytag washer, DONT! If you do, don’t bother with this worthless “protection plan” save your $225.00 for the local appliance repairman. Any company where a supervisor has 2 business days to return a call to a customer is an immediate red flag, just wanted to save someone else the fruitless hassle.

My experience was professional, promise and quick. The turn around for repair was less than 2 wks. There was no hassle regarding how my laptop was damaged.. It was repaired and sent back good as new.

I have always purchased the Allstate insurance on any product if it is offered. I filed my claim online for scratched lenses on my glasses. I was surprised when I received an email just a few hours later with that my claim had been approved and I would receive another email with an affidavit attached to sign, which word complete my claim. Shortly after I signed the affidavit, I received an email that my check was in the mail and I would receive it within seven days. Lo and behold, i received the check within five days. Allstate insurance has always been at positive experience for me.

Amazing customer service. I had a problem with my PS5 controller and it would have stuck drift while trying to play the games. The online chat helped me troubleshoot step by step and once the problem wasn’t easily fixable, a replacement was sent right away. I was given the option to choose a replacement of my personal liking based on the options provided. Not only did the option include the same exact remote control I had purchased but a few other color combinations as well. Thank you Allstate!

I have Allstate for a few items, but recently, I purchased another plan for a desk. It was damaged so I did a claim. It was easy. I've been using Allstate for a few years now, and I've never had an issue. I like to get it for everything I get.

Allstate Protection Plans did a very good job. I bought the washing machine through Home Depot, and I was not aware that Allstate was underwriting the warranty until I read into the information. They offered it to me, and I accepted it. I filed a claim for the washing machine over the phone. I've never done one of these before, but the gentleman I talked to was very considerate. Allstate had the unit fixed. Go ahead and do it.

I put the protection plan for a Fitbit. The Fitbit was actually my wife's. It’s got touch screen. You just swipe it to go this way and that way, and it does different things. But it stopped responding to swipes, so it wasn't usable. I sent in a claim to Allstate and they were good. It was an interesting situation because, technically, by the calendar, based on when I bought it, it was still under warranty with the manufacturer. That was the initial response, and so I reached out to the manufacturer. Since I bought it on eBay, according to the manufacturer, somebody else bought it a year or two. So they had it for a year or two before they sold it to me on eBay.

I had to send my granddaughter's game back because it would not charge and the situation was resolved very quickly. I am very pleased with my Allstate Protection Plans and thank you for a quick and easy remedy. Thank you.

I’ve purchased several protection plans from Allstate. It's usually been through Home Depot on any kind of major appliance. So, I've had Allstate on refrigerators, washers, dryers, microwaves, and dishwashers. Most recently, I had to use the claim for a washer that I had purchased for my kiddos. The process worked really well. We had several repairs done through the warranty service through Allstate. It was just getting to the point where it was like the machine was breaking down every six months. At that point, I was like, “When do we make a decision that we just need to replace the machine?”

⭐☆☆☆☆ (1 Star). If I could give zero stars, I would. My experience with SquareTrade has been nothing short of unacceptable. I have been attempting to resolve a simple reimbursement issue since June 2, and after numerous phone calls, emails, and repeated requests for the very same documentation, I am still without a resolution. My approved $139 reimbursement has never been refunded, despite multiple assurances that the accounting team would handle the matter. Every conversation ends with the same empty promise, yet nothing ever happens. Instead, I continue to receive requests to resubmit documents that have already been provided several times. It’s clear that no one is reviewing the claim history before responding.

Well all I have to say is the worst guarantee ever. I paid $468 dollar for my air conditioner at Home Depot and almost $ 80 dollars for protection plan that will be ALLSTATE, and all I get was $19.99. Please people don't buy ALLSTATE. Protection plan don't work..

I submitted a claim with Allstate for an office gaming chair. I’ve been using it when I'm on the laptop or the desktop. I went to use it one day, then I sat back to rest my arms, and the arm snapped. At first, I was having problems submitting the claim. The pictures weren't uploading or loading right. But once that got going, there was a delay, and then I forgot about the claim. But I did, "Oh, wait. I haven't heard from them." And immediately, they responded; they offered to send the chair or money for another one. I opted for the gift card because I was going to go pick out another one. I'm very satisfied with Allstate.

I bought a refrigerator from Home Depot. The freezer stopped freezing, and the refrigerator lowered the temperature. We had called in to find out what was going on, and Allstate sent out a guy. He checked it out and said the compressor is burning out. They would make me a deal, return me the price of the freezer, because nobody could fix it, but it would cost me at least 800 more dollars to replace the same refrigerator. Realizing that there was a five-year warranty on the compressor and sealed system from GE, I called them, and they're going to replace my refrigerator because they can't find a technician.

I called Allstate to file a claim for my dryer, and I had good interaction with their rep. They had the dryer repaired and it's been good since then.

I've known about Allstate for a while. I love their protection plan. It was for a Roku smart home 360 indoor camera. I try to tell all my friends it's worth getting a protection plan. My girlfriend's son did not purchase one. A couple of weeks later, his screen shattered on his TV. It somehow fell off the TV stand. I said, "Did you buy a warranty?" He said, "No." I said, "Oh, my God. You should've." He went to buy another TV, but still he did not. It was his PAYE that did not purchase the plan either both times. The PAYE isn't looking out for the best of his interest. I try to encourage him to get a warranty. I said, "Dude, no matter what, you buy a warranty."

The service tech was very professional, courteous, and respectful of our home. It’s been a few weeks and I want to tell you that not having to hold the microwave door shut is wonderful!!! Both my husband and myself are on walkers and it was difficult to stand to hold the door shut. We are still watching and waiting to see the “start?” On the microwave. Well done and thank you sooo much!!

There was a tear in the leg part of the recliner. I sent in a claim online. The claims process was a little difficult. After I sent the claim in, it took about a week and a half because they kept going back and forth. They replaced the recliner. But they didn't answer my question. Other than that, I was satisfied with my experience. Getting the warranty was worth it.

One of the top corners of my eyeglasses was scratched. I did a claim on it through Allstate. I went back to the optical place where I got the warranty from, and the process was difficult at first. It would send you a link, and the link would not load. If you touch the link, it wouldn't light up. If you double-tapped it, it only made the image larger. So, it just did not work. That was the toughest part where I had to back out and try it again. I had to look up the Allstate link and type it in myself. I spoke to one of their agents at the very end. The person was able to walk me through it, and everything was fine from there. They processed the claim after I had to continue to send the pictures. It was hard to send a picture without my glasses to take the picture, but it was taken care of.

I purchased my mother's watch online. They gave an option to purchase an Allstate warranty when checking out. The watch stopped working not until a year after I got it. I filed the claim, but things happened to where I didn't have a chance to submit the watch. So, I submitted it not too long ago. It was easy. Everything was online, so everything went smoothly. It was a great experience. Allstate had it repaired.

I called Wayfair for my claim with Allstate and it was easy. I had some damage on the chairs and they sent me new ones. I had no problem with them. Everything was excellent and I would definitely use it again.

We filed a claim with Allstate for our television. Everything turned out great. Once they approved the replacement of the television, they sent us an email saying that they did approve the claim, and they did. The girl did a prompt-through with my husband to check different things on the television to see if it was just in the settings or the programming.

Allstate gave me options and a couple of them were corded but mine was a cordless. Since I couldn't find one that I liked, they said they were giving me a refund. However, I still have not received the refund and it's been about three weeks now. They said they were going to send me a check for the amount that I paid for it. The amount that they said they're sending me in the check is not the amount that I paid for the vacuum but I'm not worried about that. I just want whatever was promised.

I filed a claim with Allstate because my TV stopped working. It was very easy. And I'm handicapped. It's my big camper TV, and they wanted me to go take pictures of everything, and I can't do that. But I just explained what happened, and they paid it without me having to send in the papers. So, that was nice.

It was an absolutely amazing experience with Allstate. I had bought an Asus laptop, and I knew, as clumsy as I and my grandchildren are, that protection plan was much needed. I bought an Allstate protection plan online and they let me know everything that I needed to know about what would be paid. It was very detailed. When I had to file a claim, it was completely online, and it was extremely easy. The turnaround time was great as well. Between mailing and getting the laptop back, it was about 20 days.

I had two claims with Allstate. One was a vacuum, and one was my pool. It was very easy to get the claim started. I got some help but it was through the chat. They were able to get me a resolution really quickly.

I have a GE stove. I bought it two and a half years ago from Home Depot. And I purchased the extended warranty from Allstate through Home Depot. I filed a claim because in my stove, I have two heating elements, one at the top and one at the bottom, inside the oven. It was the oven that was not working. When I put the oven on bake, the bottom element would come on, but the top element would not come on and would not heat up. When I put it on broil, now the top element would heat up.

They sold me a protection plan which covers accidents and they denied my claim.

I did a claim on the stove that had a loose handle. I did it online because I really didn't even know how to do it. I thought it was with Home Depot and it wasn't. It was with Allstate. They got it taken care of a few days later, because a weekend was involved, and since the repair, everything has been fine. I give them 4 stars.

I recently had something repaired on my dryer. It wouldn’t work. I had a telephone number for Allstate that I called, and we went from there. In the past, it has been a little confusing because they want you to download something and send it. But that's not an easy thing for me to do. I have minimal experience doing that. But everything worked out great.

It's best to get a warranty as the new machine are not worth much anymore, I was disappointed from start to finish. I explained what the problem was given an appointment date but then I get a call from the Service Tech and was given a different date. Then they sent parts by what i explained and when the tech came out he said it wasn't that and ordered parts. So now we are going onto 10 days with this issue. And truthfully the Tech was not very professional. I asked question that he could not answer and when he came the 2nd time to do the repair with the parts he said he needed (which did not fix the problem) he was on his phone the whole time. And after all that I had to call once again to see what the status of the repair was and was told I would know within 24 hours whether it would be serviced or a reimbursement would be made. Lets just say it was a very long 2 weeks.

I have a Google 6a Pixel and through the Home Shopping Network, I purchased an added protection plan. There have been two claims filed since and the customer service through Allstate has been excellent. We had a cracked screen for one of the claims, and they replaced it. The screen had a green tint to it. They said, “Oh, maybe it was the manufacturer’s.” So, they replaced it a second time, but the screen always had a green tint in high-intensity situations. Anytime the screen was supposed to be white, it looked like a tint of green.

The Allstate protection plan was an add-on when I purchased the couch. I thought it would be useful if there was any damage, so I got it. When the couch became worn out and unusable, I filed a claim through the website. It was easy and straightforward. It just asked for pictures and some other information. They sent someone to check the condition, but the claim wasn't approved. I received an email saying they couldn't proceed because the foam wasn't covered under the protection plan.

6 weeks and calls to Costco it's clear Allstate, Square Trade and Costco are attempting to scam people with extended warranties. I have a $1.5k 75" LG TV that Allstate quickly diagnosed as a bad screen. "Don't worry. We will help you get a replacement," they said. After they offered an inferior TV $600 at any local retail location I refused to accept an inferior product. Magically they came back following my next call with a comparable TV. I accepted the replacement within 45 minutes. Suddenly they came back and said that TV is no longer available. Now weeks later they offer an inferior TV. I say no. They go silent. I call again. They assure me it will get addressed if I will wait one day to the senior team to review. I will get an email from the team.

The icemaker quit working and it's under contract with Allstate. I submitted a claim on the phone and the reps I talked to were wonderful. Then, the techs came out and discovered they needed a part, so they ordered the part and came back. But they sent the wrong part, so they made another appointment. In the meantime, during the second trip, they fixed the icemaker, so it would work for a little while, but they didn't guarantee it. Finally, after a month, they got the icemaker repaired and since then, it's been working fine. All in all, Allstate's reps were very obliging, but the situation was very complicated. I've used the warranty before and my experience has always been great. Also, I got a $50 check to reimburse me for all the trouble I had getting the icemaker fixed.

I had a bad experience with an Ebay seller who sold me a defective Ipod. Instead of replacing it, he put in a claim in my Allstate insurance and received the money. 7 months later, I never got an explanation from Allstate how this seller got away with this. I'm still waiting for an explanation why this man collected for a claim under my name and I still have a defective Ipod.

I submitted a claim with Allstate for my daughter’s bicycle. The brake wire disconnected, and one of the brake pads fell off. It was a simple fix they could have done, but they offered a new bike. I was like, "Okay." Then, they only had one bike option. So I took that bike option, and then that bike was too expensive. It was more money than the bike that I bought. It was maybe $15 more.

Having an extended warranty is very helpful. In 2024, I purchased a video game console and got an Allstate protection plan. Recently, I also purchased a laptop power adapter and an Allstate protection plan for safety purposes. Suddenly, the video game console stopped working. I tried all the options I was given, like switching off the power, then disconnecting and connecting again, but it never connected. When I filed a claim, I just opened the website, entered my console name, item ID, and some basic details, then they told me to do some checks to make it function, but it didn't happen. They approved the claim immediately and sent a new one. Overall, Allstate is good. Purchasing a plan is easy. We can just select when we purchase an item and the claims process is also very smooth.

The product charges now, and I am happy about that. However, it’s pretty difficult to get the charger into the new port. Disappointing considering my four year old granddaughter will now struggle to use the device. We have “trained” her to plug the device in to charge when the battery gets low….not so sure she will be able to do that now.

My issue is with the corporate headquarters that refuse to accept my letter. It was addressed to President of Allstate the first time. The time I sent it to the executive vice president. Both offices refused to accept my letter that I sent by certified mail. I have requested them to change my agent on all of my policies.

I would not recommend Allstate protection to anyone. The tech came out because my oven was cooking too fast. He turned it on at 350 and his meter showed a reading of 358. He then said maybe the reading is higher because I recently cleaned my oven. Then he said I need to clean my oven once a month which makes no sense because I don't cook on it often at all. The tech couldn't even set the clock on my range. I don't recommend this plan at all if they're going to use techs that really don't know what they're doing.

We have been without a microwave now for over two weeks. Just when I think we are done submitting paperwork and answering emails, more requests come in which further delays us purchasing a new appliance. For example, we accepted the Home Depot gift card option which stated it would be emailed within ONE day of our acceptance. Now we get an affidavit to fill out and return, adding an additional couple of days to the process. You could better serve your clients by thinking in a parallel fashion rather than serially as this saves time.

Very happy with the plan I have. My cell phone was cracked and also wasn't working right. They were very quick to take care of my issue & sent a replacement phone for me promptly. No problems at all. I have used my plan before with good results. Thank you.

The process was easy, and everyone was very nice and professional. The delivery of the replacement bed was very smooth, and the team kept me informed. I am very glad that I took out the insurance because my original bed broke about 3 weeks before the policy expired.

I got protection for my kitchen stools because they're used very frequently in the kitchen. When I had a claim for the stools, the item was out of stock. I was afraid they were going to replace it with a different stool and it wouldn't match. I kept calling Allstate and they kept telling me they were emailing me things, but then I never got the email. So, it took quite a number of attempts to get this rectified. Then finally, I did. The reps were very pleasant. The only problem was they kept saying they were emailing me things, but I never got the emails.

I filed a claim with Allstate for eyeglass lenses that were scratched. I did it through Sam's, where I purchased the glasses. I was having another set done, and they told me that my lenses were scratched. I had them inspect them, and they assisted me with what I needed to do. The process was easy and I got replacement of the lenses. Allstate credited me a credit with Sam's. I took that credit back to Sam's, and they sent the prescription in to have the new lenses made. Then they put them in the frames, called me and told me to come pick them up.

When I purchased my washer and dryer, there was an option for an extended warranty with Allstate. So, I did it through Costco's website. When I had a claim, I had an excellent experience. I made the phone call first, then they sent me an email with a link, so I would be able to see what was my claim status. They were pretty fast and they sent professionals who were able to repair the damaged washer that I had. And so far, it's been great.

I got an Allstate plan with the lawnmower that I purchased. I had to file a warranty claim on it. One day, I went to start the lawnmower, and it wasn't pulling the cord back. So, I took off the top to see if I could see through the metal grid a bit better. It's called like a starter pull. It was getting caught. There's this metal fan that spins to start it, and when I pulled it back, it would eject partially out of the cylinder, and it would get caught on the metal. I filed that to them with that information. I just did it all online with the text messaging with the agent.

I submitted a claim for a mini electric stove. I was working with it. I fully charged the batteries, and they just lasted for five minutes. They just ran out of power on both batteries. I called Walmart first, ‘cause I purchased that item there. As I purchased the protection plan, they told me that I have to start doing that procedure with Allstate, and I was directed to their web page. But with my claim, I had to do it five times ‘cause I wasn't able to do it. It was something with their system. ‘Cause I followed the same procedure that the web page has, and at some point, it got kind of stuck, and I couldn't keep going on till the fifth time.

I purchased the warranty for my grandson's tablet. I made a claim online when the power button quit working. The process was a little confusing. Then they sent me a cheap tablet, because they replaced this tablet with a cheaper tablet, and that tablet's broken. It's not the same tablet, and that tablet's already broken. He had it for a day, and it broke.

Submitting a claim with Allstate was very easy to do. I did it online. The issue got resolved in a week and a half’s time. They fixed the computer, and it’s been fine since. I’m glad I have Allstate.

The stove’s board for the digital display kept going out and this was the second time it happened. When I called Allstate Protection Plans, I knew what to do because I'd done it the last time, so I went through all the steps that they tell you to do, shut the breaker off, leave it off for so long and turn it back on. You have to do a video with them so they can see you do it. But I already knew what was wrong with it because it did the exact same thing it did the first time. It's annoying to have to go through all those steps with customer service, but they do the job.

I filed a few claims to Allstate, and the process was pretty simple. At one point, they used to require certain things to be sent back, which was a little bit of a pain, because they were bigger items, but sometimes they don't. It just depends on what the item is. The process is pretty quick, but it does take between one and two weeks.

I filed a claim with Allstate for my washer. They came out and fixed it. They found the problem. It was a bobby pin from my hair that was in my pocket that went to the washer and jammed up the machine. Glad it was fixable. The repair person who came was really helpful and professional. I would recommend Allstate because it went pretty smoothly. I feel like there weren't any hitches or unexpected issues. It's been worth having that policy.

We signed up for a warranty through Home Depot. We bought several appliances and warranties for each. Just recently tried to file a claim on our dishwasher, finally found all the necessary paperwork, and the receipt we provided wasn't good enough because it wasn't itemized. Isn't it YOUR job to collect the necessary info when the warranty is registered?? If the receipt is wrong, maybe you should work with home Depot to have them create the correct kind of receipt. The item was 4.5 years old; we can't exactly ask for a new receipt. Will not buy another warranty through AllState again!

I made a claim with Allstate for the ice machine that quit producing ice, and it was great. They were going to replace it, but they said they couldn't find that model so they just cut a check. We got a check right away and bought a new one. Ice machines don't seem very reliable. We've had three and I think I found the trick. We need to use purified water. We used the sealed water. Hopefully, this will last long. I got extended warranty on it too. Allstate is worth the money for some things. It covered what I paid for so it's great. The price is right in line with what I've seen of other companies as well. I'm very satisfied and glad I have Allstate.

I've been with Allstate for years but it ain't worth it. There were a few times I had to go through some hoops. But the last few times that I used them, they did really well. Most of the issue is with the TV people. You have to go through all kinds of hoops, and they don't want to help you. But Allstate always came through. It was just the people at the factory.

My experience with Allstate was very good. I purchased it for my dishwasher. We had an experience with a dishwasher previously. And with protection, it helped us resolve problems. Also, financially, it was a better option to go with. When I filed a claim, they called, we scheduled a time, and they came to have a look at the machine, and then they fixed it. They tried to repair it a few times, but it didn't get repaired, so then they replaced it. They were very professional, they knew what to do, and they came and did the job.

I bought an Allstate protection plan at the same time I bought the computer. I had to file a claim and getting it initiated was quick. I haven't finalized the claim. I haven't sent it off yet. I’ve been super busy. But starting it was easy. They gave me the paperwork, so I have to mail it in. As long as everything goes through and they cover everything, then I'm gonna give them 5 stars.

I got an Allstate protection plan for an Apple watch. It was the 7 Series, and it worked fine until it stopped working. Allstate kept saying that they couldn't repair it. They sent us a gift card to the store that we purchased it from, but we prefer to have money rather than a gift card. Other than that, I was surprised that we got the full value back on the watch.

My refrigerator kept showing an FI9 code and wasn't making ice, and the door wasn't closing right. It had a whole lot of things going on. The claim process was long. I had to make several calls to get somebody to respond. But after I got the ball rolling, it got better. The technician came out and told me what I needed to do. They already had the equipment with them, and they fixed everything. Everything is working fine now. I have Allstate with everything. It’s a good company and they’ve always been there for me. Sometimes, they’re a little delayed but it doesn’t mean it’s denied. Allstate could make the process a little quicker. When their customers are telling them something, they should make sure that they’re clear, so the customers understand that they don't have to call anymore or whether they just need to call one more time.

Two steps into three of the receipt of my claim payment. I found the online uploading of my claim receipt to be simple and it was acknowledged immediately by the protection plan. Step two receiving approval of reimbursement for the claim was a little more difficult. I did not receive the described email confirming approval but a message online that told me I had to speak to a chat agent. This second step was relatively easy and the chat line confirmed approval of my receipt. Step three receiving the check is yet to be completed. The chat message stated that seven or more days for the process to be completed. We’ll See.

To begin with, I want yo say that the representatives are always nice. Submitting a claim is an entirely different matter. First of all, on the website, you have to submit a receipt for the item you have purchased the plan for. SquareTrade has information about your purchase of the plan, how much you paid for the plan, and what item the plan is for, so I can't believe that Sam's, Costco, or the company you bought the product from hasn't already provided SquareTrade with a receipt. I'm older, but I don't remember having to provide a receipt years ago. Before Allstate SquareTrade used to be easy to deal with, but now they are impossible. My latest issue was with a dryer that when on auto dry would not turn off unless you manually stopped it - most likely a moisture sensor issue.

The hot tub had started leaking and the lights weren't working. The cover of the top of the sauna also had a little leak. So, every time you inflate it, the air will come out, and it will just sit on the water and make the water dirty. I tried to fix it myself by patching it. It was one of the things that the Allstate rep said I could try to do when I made the claim. But it wasn't working.

My convection cooktop, which has been working for two and a half years, just literally exploded in the house. It went, “Boom.” It was dead. I called Allstate, and it didn't take any time. It was taken care of quickly. Now, I have a brand new one with the plan on it too. Allstate is a good investment if you have an appliance that costs over $1,000. It’s very valuable to my wife and me. Being retired, we don't take too many chances anymore.

I filed an Allstate warranty claim on a handheld gaming device. It was a Game Boy Retro that has 15,000 games on it. Getting the claim initiated was simple. I just did it all online with Walmart because I didn't have the pamphlets still. Then they gave me the Allstate pamphlet. I just logged on. And since I had already registered it, they had all my information there. It was simple. They replaced the device. Purchasing Allstate was worth the money.

I have a front-loading washing machine, and there was water that was coming out of the door. Where you pulled out to put your detergent in, there was water coming out of there. The sprayer, where the water comes out to get your detergent out of there, had gotten clogged up with hard water stuff. The contractor just replaced all of that since it was under warranty.

I purchased a protection plan for a Samsung stove. It started having some issues, a year and a half after getting it. I will have it at one temperature, and I'll lower it, and then I don't know where the temperature would just go up on its own. We did some troubleshooting at that point, and we reset it or rebooted the stove. It was okay for a little while, then it started with the same issues again. I called again. They came, and they attempted to fix it. They were going to order some parts for it, but I guess the parts were too expensive, and so they gave me the funds back for it.

An Allstate protection plan came with one of the electronics that I purchased. I had to file a claim when it quit working. Filing the claim took a little while, but it ended up working out all right. Over the phone, the assistance was good, and then I had some email and some texting, too. I ended up getting the item replaced because of the repair time, and the city here could not find a place to repair it. The estimated time to get it in for repair was like four weeks, and we expedited it with a link to just choose a brand-new one being shipped.

I filed a second claim on a Kitchenaid 15” under counter ice maker and Allstate approved the repair in minutes. I input the receipt the day after my repair was complete. My effort could not have been easier.

I bought an Allstate protection plan through Walmart for an inflatable hot tub because it cost 400 bucks. I filed a claim through the app when it stopped heating, and Allstate sent an email and I just called back the 800 number. It was very easy to deal with the customer service. Allstate reimbursed me for the hot tub and it was a good experience.

When I bought the Allstate plan, I thought the plan was going to be provided by a very local company or local Allstate facility. I moved to Chattanooga, Tennessee, and that's when I purchased the two appliances. And not knowing anybody where I go, that sounds the perfect way. What was the strangest thing of everything was trying to coordinate the inspection versus the troubleshooting of everything.

I always buy Allstate. Their process is easy. I do it mostly online, and sometimes when I have to reach out to a representative, they are very helpful. They give me an option of either choosing a replacement item or receiving a check reimbursement, and I chose a replacement item. I'm satisfied with their process and others should add protection plan to their purchases with Allstate without hesitation. I tried at one time buying a different plan because Amazon uses a different plan. Compared to Allstate, they were awful.

I bought the Allstate protection plan at the same time I bought the dishwasher and when it kept coming up with an error code, I called either Home Depot or Allstate. The reps were trying to walk me through ways to fix it but it didn’t work, so they told me to just get anyone over to look at the dishwasher to see if they can fix it. A guy came over and he said it was going to cost $1,000 to fix it. I paid only a little over $800 for it when I bought it, and the people at Allstate told me not to have the guy do it if the repair costs more than the actual unit. So, I didn’t have him do it. I called Allstate and we proceeded with the paperwork, and they refunded me. People should get the protection plan. I was thinking the claims process was gonna be an awful experience. But it was good. The only negative about it was that it took a while to get to talk to a real person.

Allstate was great to have as insurance. The agents were very nice and helpful. Our needs were met when we needed them. It just became too expensive over the years, as insurance tends to do.… I’m not thrilled about this review link however. It keeps telling me my review is too short and won’t let me submit it.

Finally, after 4 years and many, many repairs, the conclusion was long overdue. Allstate Protection picking the repair people that reply to the notices is wrong. My experience with this method was disastrous, parts sent that had no relevance to the problems. Let the customer pick the repair facility, unless customer requests Allstate to find a repair facility.

I bought an Allstate protection plan for a drone, and it was a really good price for me. I paid $89 for four years. When I had to file a claim online which I did through Walmart, Allstate asked me to send them the drone which I did. I thought it could be repaired but they sent me another drone. That worked out perfectly. It took a little bit of time though. The system was saying it would take two to five days, but it took a little more, which was fine. But on one of the steps when I was filing the claim, I couldn't go back to give more details through the system, and these details were important. There's a chat box and I chatted with their agent, and he was able to do this for me. I wish there was a capability for me to edit the claim.

I bought a protection plan from Allstate for an LG refrigerator. We just recently had a problem with it, and they came out and fixed it. But we currently have another issue going on with it now. I called them on a Friday, and they said that the original ticket was under a month, so they were going to have the technician call the people to come out and send somebody under the same first ticket to look at my refrigerator. It's a different problem, but they consider it under a month, so they're going to tie it to the same ticket.

I called in a problem with my husband's phone. Allstate replaced it with a refurbished one, and then cancelled the insurance without telling me. When I logged back in, I saw he had no coverage. So, I didn't like that they did that. I didn't like that they sent a replacement phone that was refurbished and didn't tell me that until I got it. They didn't give me a choice. I may have chose that anyway, but it would have been nice to have a choice whether I wanted a new one or a refurbished one.

Every time I purchase something, I always get the insurance if it's available. Allstate did great when I had to submit claims a couple of times and they exceeded my expectations. I did the claims online and everything was easy and worked out perfectly.

I had several back-and-forths with both phone and e-mail agents in filing the claim on my e-scooter. Every interaction was pleasant and the agents were helpful. The final resolution was very pleasing to me - a payout for the failing e-scooter. I have numerous products covered by SquareTrade and I nearly always add those warranties to my eBay and Walmart purchases due to the great customer service I've always received.

I would attach and upload a receipt except for fact that Home Depot purges all order history after 25 months (Not helpful, Home Depot). The claims process was pretty fast and it was fairly easy to find my coverage once I remembered who I purchased coverage from. The most difficult part was that I had pack this large appliance up and ship it in order to have it evaluated. Once they received it within minutes they knew it was unrepairable even though I had given a good description of what was going on. Packaging up 25 inch by 18 inch 20 appliance is a little challenging to get done in a way that it arrives unharmed and took some time and effort that I feel was unnecessary. Getting the claim paid promptly was straightforward after that.

The claim process went smoothly. The payment for the claim has been a problem. I received a check that check bounced. I requested a second check and requested it be expedited since the first one bounced. I’m still waiting. That was last week.

Very quick response from the insurer. The only thing that took a bit is the item was put on back order. We waited for awhile but then the insurer realized it would probably never be in stock. At that point they reimbursed us for the cost of the product. Their reimbursement process was awesome. Very efficient and quick. I was impressed. May buy more warranties because of the resolution.

After falling and scratching up my glasses, it was easy to get the insurance money for a new pair. Thank you for quick service. The Sam's Club made it easy to come in and they filled out the forms for me.

The process was quick and smooth. I was extremely concerned about my files because the phone screen was broken and the device was completely unresponsive (even when I tried connecting it to a TV). Thankfully, the repair was fast. So far, I haven’t experienced any data leaks — no pictures (which were private, even if not highly sensitive) or important documents (licenses, etc.) have been compromised. I truly hope Relectro at 511 Schoolhouse Rd, Pennsylvania 18969 takes client privacy as seriously as they claim. Overall, I’m very satisfied with both Allstate and the Relectro team. My phone is fully repaired and working well.

From the first contact with the Allstate representative all communication was professional, informative and efficient! All questions were answered with detailed explanations! The resulting claim was processed in a most efficient timeframe and settled with comparable replacement!

I got the Allstate protection plan for the iRobot vacuum and when it was going around in circles and not doing anything, I made a claim. After I mailed it off, I ended up in the hospital for two months and when I got home, I opened the box and what I got was not what I sent. I would never send something in for repair with a dirty filter in it and I have no pets. On top of that, it was so scratched up. Somebody else had the same one and they sent mine to them. So, I was not happy at all. Allstate should have paid attention to what vac I sent back instead of giving me somebody else's nasty stuff.

I had purchased a refurbished Laptop on eBay and it worked flawlessly for over a year... Until it didn't. All of a sudden I started running into temperature issues and it would constantly thermal throttle. Allstate made sure I was financially reimbursed for all the problems I went through!

After finally getting thru to a live agent, it was all worth the wait. Since they weren't able to fix the issue when sending in my camera, they refunded me for the cost of the item. The agent was amazing, caring and doing her best to work this out so I walk away satisfied!

Great and fast claim experience which is fully digitized for Processing. The claim Payment was sent in 3 days upon approval. Highly recommend this product. So far I have had very positive experience with the insurance.

I bought an Allstate extended warranty from Costco. It was for a washing machine and when it had issues, I submitted a claim. Their customer service was good.

I purchased an Allstate protection plan from Mint Mobile. I saw the payment came out, then they returned it. It came back out and they returned it again, then they pulled it back out. I don't know what's going on, but I let it go. If I have a protection plan, I got one paid because my money is not back in my account. This is the second time I purchased a protection plan and when I filed a claim, it said I needed to fill out some questions. I ended up doing that, but I didn't use the protection plan. When I gave the guy the info, he said, "Oh, no. This is not it. It should be a questionnaire.” The questionnaire was about my phone, then three days later, someone from Allstate said, "I need pictures of the phone. Is the phone broke? Is the phone not broke?”

The washing machine quit working. It locked up. I contacted Home Depot to get the number, they gave it to me, and I contacted the number. Allstate's rep was polite and professional, and got everything set up. The time it took to get everything scheduled was minimal, so it was a pleasant call. And the technician showed up on the day that they were scheduled to do so, came in, and took care of business. He wasn't there long, but got everything set up, fixed, and the machine has been working fine ever since. What surprised me the most is I thought it would be three-hour deal, but he was in and out in 30 minutes.

With any electronic product, if something goes wrong, one would want to plan to back it up, and getting a protection plan wasn't too costly. My Beats head piece that goes over the head cracked and it was easy to file a claim online with Allstate. The website was easy. For the initial feedback and what they were going to do, that part was easy. They were quick to respond. However, I tried to get my headphones replaced, and they sent me Sanyo and all these unnamed brand headphones as a replacement, saying they were equal. I wasn't happy with what they wanted to give. I sent the letter back saying they were not equal or the same thing.

I purchased a complex 3D printer because it 3D prints in angles. When I purchased it, I set it up. I had to build the whole thing almost from scratch. I got it working. I got everything situated where it needed to be. That thing was doing amazing work. I did a couple of small 3D prints. I did a couple of medium-sized 3D prints. I bought it because I was going to print a big sculptor part by part. I tested about two rolls of little things and everything was working fantastically. Then suddenly, it started not working very well. I went online and I started checking what to do. I purchased a new motor for the stepper. I also got a new stepper and a new heating. It started working for a little bit, and then it became completely horrendous.

We have an iPad and that was the first claim we ever used Allstate for. The process was good. We filled out the form and sent it in, then they fixed it and sent it back. Having a protection plan is extremely valuable, because I wasn't sure if the iPad was gonna be able to be fixed or not.

We bought the printer on eBay and the Allstate Protection Plan came with it. Allstate went above and beyond in trying to help us. The printer is fixed. It turned out not to be what we thought it was. It wasn't the printer. They said, "We think it might be your phone.” And it was. I would recommend Allstate. Having an extended warranty is valuable.

I purchased a dining set from Home Depot online along with the $50 2 year extended warranty. Waste of money! One of the chairs fell on May 8th and the top part of the chair fell off. I have been trying since May 8th to get a replacement chair. There was also an issue with one of the screws on leg of the table that didn't screw in fully which causes the table leg to be adjusted if the table is moved. The first claim was denied. Stated that it was still under manufacturer warranty. It wasn't! I purchased the set in November. The manufacturer warranty expired in December. I have been going back and forth via phone and email with customer service after they denied my claim again. I asked for them to appeal the denial, they did, but denied it again this morning. I need the chair replaced and the chair ONLY! I paid for this and they keep giving me the run around. DO BETTER!

Generally, when I purchase something, especially online or even sometimes in the store, they ask if I want to extend the warranty and I generally do, depending on the price of the product, if it's a more expensive product, like a PlayStation or a television. I've been buying stuff for years, and I'm sure I've had to deal with Allstate before, but the newest one was with the PlayStation. I paid 36 bucks to cover it.

The Allstate protection plan was for the power wash, and it seemed the right thing to do. There's a malfunction with it. It starts so it runs, but the water doesn't flow through all the way. I had to call a representative, and I've talked with more. I can't get into their website in order to do it there because they haven't given me the correct information. I've spent a lot of time on this. I'm looking at having to make another phone call to them, so they can walk me through to getting me on the website. They were supposed to send me a week ago a list of companies that can repair it. I still haven't received it. Maybe they put it out there on the website somewhere for me to see it, but I can't get into the website. Also, they've been sending me codes but they don't work. I'm tired of it.

Make sure you take an Allstate plan, because they make it easy and worth the money. My son's Beats Pro headset headset was repaired. It didn't take long. It was three to five days. That's from the time I shipped it out. Allstate let me know when they received it, and they let me know the following day that it was in process. They let me know what their determination was, and they sent me another email saying that it had been repaired and it was shipped out. It was a lot easier than what I expected and I appreciate that I didn't have to guess what was going on with it.

I purchased a couch. I called, Allstate sent me a link, and I complete the information. I loaded pictures of the damaged item, and they sent me a kit to fix it myself. I tried, but it didn't do it. I sent a picture to show the results. After that, they sent me the compensation protection for that. They're very easy to deal with, and very professional. I just bought another item at home, and I got the protection from them. I will reuse it anytime it's available. It's very good.

I was in good hands with Allstate. The extended warranty came with the swivel counter chairs I bought through Wayfair, and when the metal welding started cracking, I did a claim. It was smooth, easy and I loved it. Everything was great, and I really appreciate everything. I got reimbursed for the amount I paid for the chairs.

It's very easy to obtain an Allstate warranty and it's more difficult to buy the product. On the website, they have Allstate under the product, you just click what year you want. Usually, I go for the maximum amount of time because there's usually only a couple of more dollars than the minimum. Also, the Allstate website is straightforward. Once you put your email in, it'll pretty much show everything from your email that's covered. But it's really hard to retrieve the coverage and benefit from it.

Allstate is a good value and something that you may wanna consider if you have a purchase that you wanna make sure it's gonna last. The light stopped working. It got dim and dim, and would no longer turn on. It appeared that the top of the light, because they're solar lights, it the top was all crusted over. I don't know if it just wasn't getting light. I submitted the claim online, ordered. It said originally that Allstate would just ship new ones from Home Depot where I bought them. But that didn't happen. Maybe because the price was a bit more. So, I ordered a new set online. I have my new lights, and they work great. I was very thankful that I just had to go on, submit the brief information, and everything processed. It was nice because it was smooth.

I bought generators from Home Depot, and I bought an Allstate protection plan for it, and it's a good idea to have it. The engine blew up in the generator so I filed a claim. It was really easy. Allstate is a really good plan, and the people are all really nice. They gave me the money to replace the generator. If I bought another another generator, I'd definitely buy the plan again.

I have a 14-year-old, and they break everything. I never get extended warranties, but I thought, “This is their first phone. Let me do it.” It was very smart. The glass on my daughter's phone broke and I had to go get it fixed, so I filed a claim. I did it over the phone and the customer service was good. At first, it was hard to figure out, so I tried to do Walmart, then I realized it was Allstate. It was a little confusing whether it was Allstate or SquareTrade. But other than that, it ended up working out. Once I got in touch with someone, they were very helpful and gave me all the different options. I appreciated that. We did a device exchange and that went smoothly. They walked through the steps, so it worked out well. It was definitely worth the warranty.

SCAM!!!! Please all do not ever purchase an Allstate protection plan. I purchased a 3 year plan for my kids' ride-on jeep and it fell apart at 11 months and this company says there's nothing they can do! Do. Not purchase anything from them. It's a scam and a money grab and I'm going to let the whole world know!

I purchased a TV and the Allstate warranty at the same time. Getting the claim started was very easy. I started online, and it told me that I needed to talk to an agent. It took 20 minutes. They had me go through all the troubleshooting of unplugging the TV and putting it in a different outlet, and determined it couldn't be fixed, and we would get a different one. They replaced it. I'm a cashier at Walmart, and I tell people about the good experience, and help sell some plans that way.

One of the burners on my stovetop wasn't working right. I didn't do an online claim to Allstate because to me, that's a little difficult, but I did it on the phone. The representative who helped me was fine. My claims experience was quick and simple. The only part I didn't like about it is that you gotta pay first and then they reimburse you. Other than that, having the warranty is very valuable. I paid a little more than what I probably wanted to pay, but Allstate is a good plan to have.

Considering the way the products are made right now, people best have a protection plan on any product they buy. I'm 70 and on a limited income, so I can't keep going out and buying new products. I bought a Cuisinart microwave from Wayfair and it was on the verge of catching fire. I unplugged it and called Wayfair. They told me, which I already knew, that I bought the three-year protection plan with Allstate. I just made a claim with them on my microwave and it was very easy. Everything was done mostly by phone, then they sent me to the website.

We purchased a protection plan from Allstate for children's eyeglasses. We had a great experience with Allstate the first time, so this is the second one that we had purchased. The eyeglasses got scratched, so we reached out to Allstate online and it was very easy to file the claim. The problem was resolved with an approved claim, and we received a gift card for the store that it was through. We ended up getting a Sam's Club gift card to purchase a replacement pair.

My refrigerator cost $10,000, and it was making a humming noise. I called in to let Allstate know, and the process was easy. Everybody I engaged with seemed really nice and professional. They came out to fix the problem. They applied a padding inside of the motor area, because they said the metal was rubbing up against each other, making the noise. The padding stopped the noise.

I called Allstate to file a claim for a 55-inch TV. Everything went well. The team was very informative and made me feel very comfortable. They let me take another TV, and they mailed it to me. The TV was two years old. I know the prices have gone down, so the TV options should have been a bit better product. This was almost a $500 TV, two years, and they gave me choices that were less than $200. I took a couple days, because every day, they would send new ones. They kept giving me choices. I don't know if it's because TVs are cheaper now, or they tried to do because it has been two years. Other than that, it's the first time I've bought protection. I'm glad I did. I will always buy one on an expensive product.

I had a claim with my microwave oven. I received fast courteous service. When I explained and answered the questions I was immediately told how to ship it to them. As soon as I dropped my packaged microwave off to be shipped back I received my Walmart gift card the next day by email.

I had glasses, and they got knocked off the table and fell on the floor. The lens got scratched, and the arm of the glasses broke. So, then I had to tape it together and wore it like that. I'm due for an eye exam next month, so I figure I can get by for another month with it. I still filed a claim to Allstate. It took several communications, and sending pictures and a copy of the receipt. Then it took a little while, but they sent me a voucher for Sam’s Club for the amount. Everything’s good now. Overall, the coverage is great. I did think the warranty wasn't super expensive, and it's definitely worth it when you have to have glasses.

I recommend Allstate to anybody. I used to not get it, and then I started getting it. I now see why I get it. It's very valuable. We purchased the Allstate plan through the store. I did it online. Filing a claim was easy. Everything was through the claim online. We just got the laptop back. I had to have it fixed. My son dropped it. We only went without it for five business days.

I've gotten a bunch of stuff protected with Allstate, like my washer-dryer. I've submitted a claim, and the process was super easy. Their customer service was excellent.

Extremely satisfied with my recent need to use Allstate's protection plan. Handled with one phone call and payment distributed immediately. Excellent communication via email. I thought I was in for a big long run around, but that was not the case at all. My laptop was unable to be repaired, so I was reimbursed for my purchase.

Before buying an extended warranty, consumers should ask one question: what happens when the failure is real—but intermittent? We purchased an Allstate Protection Plan for our refrigerator expecting protection and peace of mind. Instead, we experienced a recurring issue: a loud alarm sounding without warning and intermittent freezing in the upper compartment. A technician was dispatched, but because the issue did not occur during the visit, the claim was denied.

I submitted a claim for my heater. The cord burned out on it, and the fan had stopped working. 'Cause I was smelling smoke. Before the cord burned all the way out, the fan would work sometimes, and then sometimes it wouldn't. Submitting the claim with Allstate was easy. I was able to do it online. I got back and forth emails the same day, and then I just had to choose one. Then I had it in a few days. So, it was seamless.

The sound on the TV stopped working. Filing a claim with Allstate was fairly simple. I did it online. We did a phone consultation as well. They had us try a bunch of settings, but it didn't fix it. So, they sent someone out. They had to send the replacement parts, and then the gentleman came out and put the part in. It was an easy process, and I'm glad we had the solution we were looking for. Having the extended warranty is valuable. The regular TV warranty didn't cover long enough. Overall, we were pleased with how our experience turned out. Our coverage was originally three years, but then they did added two more years on. I don't know why there was a change, but I'm glad they did that.

I haven’t heard anything from Allstate since I filed. I have not received the gift card yet or when to expect it. Filing the claim was very easy. I never received a word on when the gift card would arrive. No correspondence f.

I got the Allstate protection plan at the same time I purchased the camera. I filed a claim for it online. It was easy. This time, Allstate refunded it. It took a day.

I bought an Allstate protection plan for a treadmill. I had to file a claim when the speed quit working on it. It slowed down. The process was extremely easy. I did it online. Allstate sent a check for a replacement. My experience was great.

I'm satisfied with Allstate. I have never had any problems. I filed a claim for my washer and dryer. I called it in, and then they sent me to different recordings, until I finally got the right person that I needed to talk to. And I didn't have any problems. The rep was really nice. The service guy who came in was really good, too. They answered all my questions, and they fixed the product. So, I was happy about that. I was really pleased.

SAVE YOUR money!! We have been trying to get a resolution for a lawnmower that won’t start! We bought a 3-year extended warranty, we have owned the mower for 14 months. I have been on the phone for over two weeks. Trying to get this claim filed or resolved. EVERY time I am connected to a call center. I continue to ask to speak with a person in the United States, so that I can understand them better, just to be transferred to another call center person! Then I am told someone will call me back within two hours, NO ONE calls back!!

Times and re-started the appliance and emptied the water three times.

I contacted Allstate Warranty regarding my son’s bicycle, which has significant damage including a broken frame and multiple damaged components. Based on the condition of the bicycle, it is clearly a total loss and not reasonably repairable. Despite already providing pictures showing the extent of the damage, I was instructed to take time out of my workday to bring the bicycle to a local repair shop for a written estimate. I was told that only after a third party confirmed that the repair cost exceeded the value of the bicycle would a replacement or resolution be considered.

The sales lady explained that a protection plan would be a good option for my refrigerator. The one we got before didn’t last five years, so I thought of getting one. The store where we bought the refrigerator put the Allstate protection plan on the deal. We did one year with no interest. I filed a claim to get reimbursed for half of the filter and it was super easy. I did it on my phone and took a picture. I like that Allstate pays back half of the preventive maintenance. So, when I buy the filters, which are very expensive at about $50, they send me a check right back for $25.

At first, my experience with Allstate sucked, because when I did my claim, they were like, "We're gonna wait for all the parts to show up." Then it was months later when the part showed up. Then they finally showed up, and the guy came and did the work. It was great. But other than that, everything's been good.

I purchased multiple plans through Allstate. I purchased one for my Maytag washer. I had to file a claim for it. I started it online, and then I had to call to follow up with a person. It was kind of easy. Besides me trying to troubleshoot for what was going on, it was stuff that I did prior to the claim, and there were just extra steps that I didn't think were necessary, but I know they had to do what they have to do. They couldn't fix my washer, so they gave me back the original purchase price, so I can go ahead and buy a new washer. It just took me almost three weeks to get everything completed before they told me that they were going to replace it. They could speed up the process.

Thank you for your help. I appreciate you taking care of the defective product. It was a bad purchased because it only worked less than a month. Continue to provide the best service to customers, that’s the best I have.

My claim was handle fast, communication during the process was great. I left feeling as though I was a valued customer. I have been using this company to protect my purchases and products for many years. Every encase been exceptional.

The Allstate protection plan I bought for a Canon printer was worth it. I filed a claim and it was very easy. It was all online and Allstate replaced the cost of the item.

I got an Allstate warranty for an outdoor umbrella at the same time that I purchased it. When I had an issue, I submitted a claim and everything went amazing. I did everything online and it was a 10-day process, but that was only because the umbrella that needed to be replaced was no longer available. So, I had to choose something different. But it was a quick process.

The Allstate Protection Plan serviced by SquareTrade adds valuable peace of mind by helping protect my investments against unexpected issues. Overall, the service remains a powerful and dependable addition, that still competes very well with other plans. Definitely a solid 5-star choice. Great value and highly recommended!

When I purchased the electric bicycle on the walmart.com site, it said on there the options for getting an Allstate warranty. I figured if something went wrong down the line after I bought the item, I might have a little bit of protection on there. So, I got the three-year plan. Then, the electric bicycle lost the power source and it wasn't running whatsoever. I called the Allstate and explained my situation. They were very pleasant, courteous, and understanding. The process was quick and the easiest that I went through. They walked me all the way through it, from beginning to end. I needed the power source for the bike, so they had me go to the bike shops and get it fixed. Then I submitted the receipt.

I got an Allstate protection plan for an icemaker at Walmart. I had to send it in and it was repaired. Allstate sent it back but there are additional issues. Initially, the communication was great. But I haven't heard back. It’s only been a week, though, since I initiated the second issue, so it takes time to review. I anticipate hearing back from them soon. I own two previous ice makers that died after two years. And when I got this one, I said I won't take any chances. So, the protection plan is very valuable.

I had a good experience with Allstate. I went online first to submit a claim with Allstate for a baby gate, and it said, “It's been a year. You should contact the manufacturer.” But the manufacturer is only a 90-day, and it had passed that, so I ended up calling. Allstate was very friendly, and they told me what I needed to do. I sent pictures, and they were quick. It took a few hours, and they said it wasn't feasible. It was the part that opens and closes. It wasn't feasible to try to get that part fixed. So, they replaced the whole thing. They sent me the money to purchase another.

Don’t waste your money! I mentioned we’d had storms in our area for the past month and they used that as a reason to not cover our “warrantied tv”. Even said if it had been plugged into an extension cord instead of straight into the wall we’d be covered. My screen went out-def an electrical issue- but b/c I was honest about weather- decided to not help me. A single mom with two kids seems to be the perfect situation to cover. Especially with a mechanical/electrical issue that that’s in place for. Highly disappointed.

The electric scooter stopped after a month. It started throwing this error, and it wasn't working. I contacted the manufacturer, and they are from China. They didn't have a real website. The only way I had to contact them was through their website or an email, also in the manual. They were responsive at first, and they sent me a part and my dad put it in. It wouldn't work, and they ghosted me. So, I used the Allstate plan. When I contacted them, they ended up replacing the scooter. I spent four months trying to go back and forth with this manufacturer. Allstate had it all taken care of within a month, so I was very satisfied. They're very kind and efficient.

I did two claims with Allstate recently, one for my dishwasher and the other one was for a cushion of a bar stool. The submission process was easy. I had to log into their website, it took me through step by step online, and I clicked through the questions. Their response time was fast, within 24 to 48 hours. With the dishwasher, they sent somebody out to fix it. He fixed something, but then he had to order another part. So, they sent the part to me, and it was something that I could replace myself so I did it. But I wasn't completely satisfied with the bar stool thing and I didn't go through the whole process because it seemed like overkill. Instead of just sending me a cushion cover, they were trying to send somebody else out to try to clean it. But it's ink. So, I'll just let that one go. All in all, for the big items, they usually do pretty well. But not much for the small items. Other than that, it was not very expensive to get the coverage.

Our experience with Allstate has been really good, and I always suggest it to people. I bought an electric shaver from Walmart that I got cashed out on because it only lasted a few times. It was on their website, and it was lowered down as a flash sale for $22. It said it had a retail of almost $90. I figured it can't be that bad. I plugged it in one time to charge it, and I heard a little, tiny spark. And it wouldn't turn off. I had to let it die, and then when I went to recharge it again, it was dead. So, Allstate paid me for a new one.

I got Allstate for a washer and dryer through the store where I bought the appliance. I filed a claim online when the dryer wasn't working, then they sent a repairman out as well as a replacement part. He was great. All in all, the warranty is pretty good and it is important to have one.

Allstate Protection Plans was offered by AJ Madison. I made phone calls and went online to submit the claim when my Sharp drawer-style microwave didn't heat food. I got connected with a competent repair person. My microwave started working again.

It's a good thing to buy an extended warranty. Fixing stuff is not that easy and it cost too much money. With Allstate, they fix a problem on time and if they cannot fix it, they pay you for the value of the device you bought. I like them and I bought the plan for my LG refrigerator since the store where I got it from offered the extended warranty. I requested a service when the door gasket came out of place and I had the leaking on where the ice and the water come out. I ordered to fix both of them and they fixed the door. But for the second issue, they sent the wrong part. The tech took the part Allstate sent and did not fix the problem. I thought he was communicating with them to fix it later on, but until this moment, nobody called. I will call them and see what's wrong.

I put a warranty claim to Allstate on my eyeglasses. It was very easy. They got it resolved in about three days. Overall, having the protection plan is valuable.

The technician called the day before and before he arrived at the appointment scheduled time. He was very professional and was able to complete the job in minimal time with the system back on. He cleaned up the work area and took all repair material with him to ensure a clean area.

I typically get protection plans for any of my high-dollar purchases. I got a pretty expensive lawnmower, so it was a no-brainer to get an Allstate plan on it. That was what was offered through Home Depot where I purchased the lawnmower. When I was getting ready for the spring mowing season and I turned on the lawnmower, it wouldn't start initially. And when I finally got it to start, the noises that were coming out of it were very worrisome. I took it to a Toro-approved repair shop up the road and they said, for warranty claims, I needed to submit a notification to Allstate before I bring it into the shop. So, that was what I did and it was very easy.

I've got a few different items that are covered by Allstate including a laptop, faucet, a pump, and a water pump. I filed a claim on the laptop and the process was fairly easy. I had to look up my plan number, then I contacted them and explained the problem. I had to write the explanation, then they wanted to call, troubleshoot, and see if they could fix it over the phone, which they couldn't do. Then, they sent me a place to send it to and shipped it back to me after working on it. I've never turned it on since I got it back from them but presumably, it's fixed.

Printer started having issues with scanning. Called and then submitted a work order request. Was assigned a number and then called the number they said to call. Was first just kind of put off and after they spent an hour with no success, they then told me to find someone to look at it and give an estimate for repair and they will consider if better to get it fixed or just pay me what my purchase price was. I called Geek Squad and they want $150 to come out and look at it. I called back and argued this is their job to replace or fix, and they said box it up and return to them, and they will send a check for purchase price. Should have done this from the beginning.

The washing machine was leaking and Allstate couldn't repair it. It took two trips out to repair it. So Allstate gave me another washer. The whole process was easy.

I bought iPad for my kids from Walmart and they offered a warranty from Allstate. I filed a claim twice and it was done good. I did it online. The first time I had called and they had put me through. It was just easy. When I did it online, I got an email for the mailing label and it was quick. It was less than seven days. It was an excellent experience. I referred Allstate to all my friends already.

Walmart sells the Allstate protection warranty. Sounds great. Wait until you try to use it. Complete disaster. Totally incompetent customer support and warranty service. Take my advice, DO NOT BUY any of their plans. You will spend more time trying to get results than the item was worth. I'm into a full week of garbage answers and having to repeat everything when you get a chat agent. I got an email to call a 1-877 number. Before I know it the call dropped after a supposed text message was sent. I never got the text.

We filed four claims for the washer and dryer. The contractor kept throwing parts at the washer and they just kept coming. Finally, I called Famous Tate and said, "Is there something we can do?" The rep said, "Man, I'm surprised. Allstate is really good. Normally, if they send a technician out there two or three times and they can't fix it, they usually just give you back your money and tell you to go buy a new washer." He told me that he would reach out to Allstate and move it up the ladder for me. They did that and we were very pleased that Allstate said, "Yes, absolutely. We will take this and you can go buy a new washer." They were spending more money having a technician come out and throwing parts at this thing than they were just to give us back our money.

I did a claim with Allstate on a printer I bought from Sam's Club, and they sent me a check for the cost of the printer. This time, the process was real easy. The protection plan is inexpensive but they don't reimburse the coverage cost and tax.

I purchased a plan for a Kitchenaid dishwasher. After 3 repair attempts, which only made the problem worse … said they would only provide a set reimbursement a less value than replacement. We were sold the policy on the basis of repair or replacement. This is a clear bait and switch scam sold by Allstate, which should never be trusted for any insurance need.

The motor went out on the lift chair. I called the place I bought it from to start the claim process and they did a good job. Everything went fine. It was a lot smoother than I was expecting. The whole process took about a week. Allstate paid me the cost of the chair. They mailed me a check. They didn't include the tax. But they paid me some money, and I was happy.

We usually forgo purchasing added warranties, but the cost of replacement and the included warranty by Costco made this a non-issue. While hoping that it was still covered, I was grateful that it still had to the end of the year of warranty. Just a few quick questions and I set up for an in-house repair, which I appreciated as I didn't want to haul my TV to a repair facility. A very satisfying experience and will not hesitate to proceed with future warranty claims. Thank You.

Service on the emails and by phone were excellent. I highly recommend this coverage. The option to find a local repairman and the ability to set it all up on your own time made a world of difference to me.

Associate was knowledgeable, helpful, friendly, and understood my concerns. She quickly provided a resolution that resulted in my satisfaction. This is my first experience with Allstate in which I was quite pleased.

They took care of my phone and replaced with better looking phone. You cannot ask for better service than this. It was easy to put in claim, talk to real person on phone, and effortless shipping and returning process. I have any warranty with Allstate protection through Amazon, eBay, Walmart and they never disappoint when used.

Allstate warranty is trying to force me to take a gift card for the original purchase price of my dishwasher instead of repairing my dishwasher or replacing it. If I accept their gift card, my warranty is gone and I have to buy another dishwasher and the current price is only $50 less than it cost me to purchase the first dishwasher that is less than two years old.

I sent in a claim to Allstate and it was the easiest process. I've already recommended Allstate after I saw how easy their process with mine. Now we know the insurance definitely works. When I called to make the claim, I had questions because that was my first time using it and I didn't know Allstate had on service people that they go to, that they have to select the ones that they use. I already asked them could I use this one particular guy that I knew fixed phones that somebody had just recommended me to him from my doctor's office. I didn't know him personally, but somebody had told me how good they did with their phone. Their phone was having the same problem my phone was having. So, I filed everything.

I purchased a home warranty from American Home Shield, and it had an offer for electronic protection with Allstate, and I got that. I had an audio-video receiver that I filed a claim on and sent to a repair shop. It couldn't be repaired, so they sent me a check.

Usually, when I purchase something, I buy protection for all my stuff. I use Allstate and when I file a claim with them online, my experience has been wonderful. I had one item replaced and one item fixed. The process was easy and quick. I didn't have any problems.

I am extremely dissatisfied with how this claim has been handled. Denying coverage based on alleged “commercial use” feels misleading and unreasonable, especially since this limitation was never clearly explained when the policy was sold. If Allstate intends to deny claims under broad interpretations of “commercial use,” that information should be made unmistakably clear to customers upfront. Using a coffee maker for myself at work constitutes a commercial entity?!? HOW? DO NOT BUY ALLSTATE INSURANCE FROM ITEMS PURCHASED AT WALMART.

The pool pump suddenly stopped working. It was working one day, and the next day, it just stopped working. I submitted a claim with Allstate. There was a number that I had on the original receipt, and that was the number I called up. They said, " Yes, your thing is covered." They asked me for the receipt number, gave them the receipt number. They said it was still under coverage.

We have been buying Allstate Protection Plans for all our appliances and it had served us well. Registering your appliance protection online is easy, and when something happens, it's very easy to file a claim, and their representatives are always available and very helpful.

Everything with Allstate was great. When I went online to file my claim and it said that, under electronics, they don't have an air mattress on there, I went on the chat and they helped me out. They gave me a refund. They put it on a gift card. So, I went right to Walmart and they already had it online at the store. They had the credit card on the line there so that's very convenient. I bought a smaller and a better one. I have a protection on that one, too. For everything I buy at Walmart, I get a protection plan with them. Overall, the plan is worth it. Allstate is good. I appreciate it. I was surprised at how easy it was to get the claim taken care of.

This insurance policy represents a significant financial inefficiency. We strongly advise against its acquisition for any of your devices.

I submitted a claim with Allstate Protection Plans for my tv a month ago and it went well. It took a decent time to get it repaired.

We just had our stove claim done. The repairman came to fix it and he made it worse. And then, it got to the point where we couldn't open up the door. So, Allstate had to replace the whole thing and I got a brand-new stove. The claim process was very long. We had to send videos and pictures, and they didn't like the pictures we were sending. So, we had to send more pictures. It was a big fiasco. I was without a stove for six weeks.

I got Allstate on a refrigerator. When I did a claim, I had to call as well as online wasn't working. I walked them through my problem and they gave me some solutions. We tried to get it repaired, but it's not a popular brand. The local repairman suggested just getting a new one that is a more popular brand in case it breaks in the future. We got it replaced and Allstate went forward with paying out the claim. Everything went pretty great.

I had a PS5 that suddenly stop working, blank screen, I tried everything and nothing. So we contacted Square Trade (previous name). It was very tricky the first time, we had to send the screenshots a few times but I received the prepaid label to send the console to CA. However, via email, maybe like 3-4 days later they sent us an online gift card with the price of what my wife paid for the console (it was a really good deal at Waltmart). But I would have preferred a refurbished console not the money back. Now almost 2 and half years later the prices for a new console are higher. Currently, I couldn’t afford to pay for a new PS5 we never had the opportunity to choose…Sad ending to my ps5, bad idea to purchase online games.

My unit got replaced, which is not a problem. It all took less than seven days. We got the protection plan on my all of my son's ear buds because it's worth it. If you click, you make a phone call or do the email thing, and the rest of it is just clicking, and they would say, "Okay, click here," and your stuff is replaced. It was crazy.

The AT&T Salesperson said good things about this service, but 3 days after my phone broke and I've made a claim, I have no idea if/when I'll be getting a replacement. With AT&T or Apple protection, I would have had a phone same or next day. With Square Trade, they don't seem to care about their customers and, based on what I've been told, it will likely be over a week until I get a replacement phone. Like everybody else, I use my phone for work and to communicate with my children, which is currently impossible. Run in the other direction from this service.

The TV started glitching. We'd be watching and it just turned off. I filed a claim to Allstate. I won't say the claims process was seamless, but it was very easy. They replaced the television. Having the warranty is extremely valuable.

Purchased protection plan for my sectional. Purchased from Nebraska Furniture Mart. When I went to schedule my one time cleaning, Allstate wanted to send me a “self cleaning kit”. If I wanted to do it myself I would not have purchased insurance. You never know how good something is till you need it. Will not purchase again.

My treadmill was not working. The belt was not moving. That was when I started working with this claim. I thought that when I purchased the plan, NFM is going to send their own technician, but they directed me to SquareTrade, who directed me to Allstate. It was a big hassle what I had to go through. When I opened the claim, Allstate recommended some technician. When I went with the technician, they gave me a quote, and it was ridiculous. It is almost 200 bucks per hour.

I don't know how this company has a rating of 4 Stars at the time of writing this review. I sent an ASUS Gaming Laptop for repair to their equally unscrupulous repair shop, Tech Force, Puerto Rico, and after more than a month of waiting, I get the laptop back without the charger! Then as I continued to investigate I find that the motherboard has been downgraded!