Penn Foster High School
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Penn Foster High School

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Last updated: Jan. 14, 2018

6 Penn Foster High School Consumer Reviews and Complaints

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Verified Reviewer
Original review: Jan. 14, 2018

I really feel like you can't go wrong with this school. I paid around 1300 because I referred my sister to the school. I paid 40 bucks a month, which they took out my account on the 20th of each month. I never had any issues with my payments. They give you 104 test and you complete them on your own time. Simple as that. Five days after I completed my last exam I received my high school diploma. It was that simple. No regrets.

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Verified Reviewer
Original review: Sept. 27, 2017

This school was one of the first I saw in my search for a good online school. I looked over their entire website and read reviews online. They were not good. But did I listen? Nope. I thought that I should give it a try and see for myself. The price is VERY cheap, so you get what you pay for I guess. It was less than $1500 for 22 courses and your diploma. It took less than an hour to call and set up an account. When I got into the account, it looked normal enough. But the catch is that there are NO actual graded assignments. There are courses, and each course had about 5-8 'lessons' which is basically a BUNCH of reading about the subject. After each lesson, you take a 20 question exam. There is not artistic experience, no worksheets, no graded activities. You only get these 'Quick Checks' that they tell you to answer and click on a link to see the answer. It is not graded.

The quality of education was terrible. I'm a 9th grader, so I should be able to know Algebra and Physics and some Geometry. But I know NONE of that. I only realized what a ** school this was when I had already taken 7 courses. You also cannot choose your own courses, they choose them for you. You can only choose 5 electives at the end of the school year. I was planning to take Algebra I, Algebra II, Geometry, Psychology, and Spanish. These are some classes that you can take in the 9th and 10th grade, but I will be taking them at the end of high school. There is only 'Basic Math', 'Consumer Math' and some other one I forgot. I'm also pretty sure that I learned all of this stuff in the 6th and 7th grade.

Also, the entire school year, I did not directly contact any of the teachers. If you have any questions, you go to the 'Questions Board' where they have answers to some of the most common questions. You can post a question but don't get your hopes up, you won't get an answer. Hopefully I can transfer from this school for the 10th grade. In conclusion, this school is for someone who wants an easy diploma and does not want to attend college. Or if they do attend, I don't think this basic education is going to get them prepared in the least. This is not for an actual high schooler who wants to do their high school online instead of attending a local high school. Please, don't make the same mistake as I did!

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Verified Reviewer
Original review: Aug. 7, 2017

Their material and "professors" are outdated. They expect me to draw blood from a fake balloon which I understand given we’re working with animals but then they expect me to submit a video where I have to force a gastrointestinal tube down a live animal throat and administer fake meds. I even got an email from the "professor" let's call her "Rachel" because that's her real name, telling me to do it behind the owner’s back. This is not practical, illegal and completely inhumane to the animal. I will file for an BBB investigation and submit my emails to them.

Verified Reviewer
Original review: April 6, 2017
I asked for help on this online class and this is "what happened". I couldn't believe it. AND THEY KEPT MY MONEY AND ARE TRYING TO TAKE MORE?

Please read. The bookkeeping program is all online. There is no option to have printed material sent to you. Anything you want printed, you will need to print out for yourself. "From the instructor". I then replied with and received no response? Very rude and don't help.

I had a feeling, Thank you. When I did the high school program years ago they had the option for both. This program should have stated it in the agreement in the billing contract there is "no mailing. Only online". (If need you will need to print and or buy a printer for this class.) I worked in bookkeeping/accounting/collections employment in the past years. I've never seen some of this "teaching". I'm lost for words to describe this class. Hello, your account has been cancelled. Thank You. WHAT THE **?

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Verified Reviewer Verified Buyer
Original review: March 15, 2017

First off the hold times are horrible. Secondly, I had enrolled my son and they instantly took the full amount even though I never had an option for any payment plan. I called. They indicated I would receive a refund for the difference between the amount down and the full amount. I call to check on why it's been a week and the money has yet to be returned. I was told by their support again another 20 minute hold, that it takes two weeks. So two weeks passes they refund the difference but instantly take it back. So I call again this time a 1-hour hold and was told it will take 2 more weeks. This organization is completely disorganized. They also told me that it is not uncommon for people to sign up and take the full amount of tuition. STAY AWAY.

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Original review: Sept. 5, 2016

Hi, we enrolled my son in Penn Foster for High School at the recommendation of another family that used it. Their 4 children all graduated from Penn Foster and went on to college and did well in college. That said, it is very, very basic education. You take 2 classes at a time, each class lasts around a month. When you finish one class, it opens the next class so you always have 2 classes open. There are a total of 102 'lessons' divided between about 22 classes. Each lesson takes 1 to 10 days to complete. For example, Earth Science includes 6 lessons and you complete it in a month. Math is Basic Math I and II and Consumer Math, nothing else.

On the one hand, it's an easy diploma. On the other hand, if my ADHD son is complaining that it is too easy, it says something about the level of education you receive. Depending on what you're looking for, it might be just the right thing, however, it's not for everyone. On the positive side, they've been very responsive to phone calls, set-up and questions.

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Penn Foster High School expert review by ConsumerAffairs

Accredited in 1972, Penn Foster High School is located in and licensed by the Pennsylvania State Board of Private Licensed Schools. The school has a focus on lifelong learning as well as traditional high school education.

  • Early college program: Students of Penn Foster can receive college credits with the Early College electives program. Though guarantees of credit transfer cannot be made, courses are ACE evaluated and recommended.

  • Concentration diplomas: Penn Foster offers high school diplomas with a concentration in more specific areas of study, including carpentry, electrical, plumbing, tech and healthcare.

  • Flexible payment plans: Families can pay the full cost of tuition upfront or set up monthly automatic withdrawals or manual payments. Payment plans are interest free.

  • Career cruising: Penn Foster partners with Career Cruising to provide career guidance services for all students and alumni.

  • Accreditation: Penn Foster High School is accredited nationally by the Distance Education Accrediting Commission (DEAC) and regionally by the Commission on Secondary Schools of the Middle States Association of Colleges and Schools.

  • Best for: Students with other commitments, homeschooled students, working adults and military families.

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Penn Foster High School Company Information

Company Name:
Penn Foster High School
Year Founded:
14300 N. Northsight Blvd., Suite 120
Postal Code:
United States
(188) 8427-6200

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