Penn Foster High School Reviews

I put my first two kids in Penn Foster. I had my kids in ACE but it was not credited high school. So I put them in Penn foster for high school. But it was a joke. ACE was so much more challenging. They finished Penn foster in no time not learning anything more than what they did with ACE at 8th grade. Put them back in ACE so they could get a education.

I dropped out of high-school 20 yrs ago. I recently completed the high-school diploma program June 19. I started applying for state, county and government jobs immediately. Although I didn't finish paying off my balance, I still was able to get a letter of completion. I just got hired to work as a legal secretary in the prosecutor's office. So the diploma is definitely legit!! Thank you Penn Foster!!!!

Firstly I had a call with Katie mid April, in an attempt to enroll in the program. Due to being burned before with online high schools, I wanted to get things worked out and to make sure everything would fit my needs going forth to college. She advised me I should contact my high school and start getting my transcript processed over to Penn Foster. I called back twice once the first week of May and spoke to another person on the specialized team in charge of handling transcripts, she was very nice but stated Katie wasn’t in and that she would help me, she said they had yet to receive my transcripts but that I could try again and Katie could give me a call back the next day.

BEWARE! This is a complete scam and waste of money. I enrolled in the graphic design course and upon taking two assessments and two lessons I realized the content was incredibly dated and poorly presented. I further reviewed the course curriculum and Penn Foster's reputation and realized that even after spending thousands of dollars and countless hours - this course would not prepare me for a career in this field. So, I cancelled right away. They continued to charge me for 5 months. After 5 months, they said I didn't confirm my cancellation so they didn't push it forward but they are still saying that "assessments" are considered "lessons" or "courses" - even though nothing was taught in them. So now I'm paying college credit prices for useless assessments.

When I enrolled my contract stated a price and said I had 6 years to complete my schooling. I maintained being a Dean's list student. I later lost my job and then covid happened. I called them to let them know, I need to take a break from studying to get back on my feet but at least want to pay them off. I paid them in full. I was told to take as long as I need as long as I complete all my courses by Dec 2022. I called back Jan of 2022 to get back going with my studies and they informed me they unenrolled me for taking a long time period off.

I had to cancel program due to medical issues. This school is trying to make me pay 200 in something dollars for canceling and doing exams. This school is definitely money hungry. I also have known a few who have not received there diploma after finishing the schooling. Customer service had no interest in hearing I'm on ssi and can not afford that, she said I can pay 100 two months, I explained I cannot afford that. I was completely ignored on that. Overall, I believe this school is a scam for money.

Even though I made each payment and took screenshots from my bank to prove it, they kept harassing me about my payment. The tech support was awful (called 4 times to attempt to straighten out the issue). No one seemed to know what they were looking at or doing. It was extremely obvious that the support team was working from home and irritated that I was bothering them with a question. This went on for 3 months. I unenrolled my student.

Honesty, I think it's great to have an opportunity to get a High School diploma through Penn Foster. But I believe they are money motivated and have no real concern for their customers. There is a lot of personality coming from the 'Instructor". This interfere with professional conduct and questions the legitimacy of the entire entity. From different sources of information that I have collected over time, I have learned that in some instances the school is requiring prior education in connection with the very educational program that is being paid for to be learn. Then you would have to ask the question; If I am already educated in this area, then why do I need Penn Foster? For Instance: I want to learn HS Algebra! Well, first you'll need to know HS Algebra because we will not teach you as with other schools. It is the whole reason why people go to school. To learn!

This company will not be recommended by me! They are awful to try and get assistance from. My son signed up for the electrical elective and after months of study and trying to get assistance we had to switch electives so he can get his diploma. When I call asking for assistance the person I FINALLY get to speak to after several emails and messages will just tell me the answers are wrong and not answers that can be googled. We are not trying to Google the answers and he is definitely taking notes and studying. We had a MASTER electrician help him with one of the exams after he failed and the master electrician failed it too. Now I just paid $100 to switch electives so we can be done with this!

As the title states, Penn Foster still has not given me my diploma even though I’ve already completed the program 7 months ago. I’ve contacted Penn foster customer service numerous times via email and number but they are no help whatsoever, they just give me the same robotic response.... It’s infuriating. There is no way that the postal services are delayed by 7 months!. I’ve spoken to three or more different people and each time they said that they’ll order a new diploma for me but it’s funny because I’ve never received a single one. What is happening? I’ll never know because they don’t response to my emails nor will they give me a valid answer when I call them. Worst customer service I’ve ever experienced in my life and I’ve just come to accept that I’ll never receive my physical diploma.