
University of Phoenix Reviews
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About University of Phoenix
The University of Phoenix is an online university focused on education for working adults. It offers over 100 career-relevant programs and flexible, asynchronous classes. Students take one course at a time, with each lasting about six weeks. One-on-one support is available 14 hours per day, five days a week.
Visit www.phoenix.edu- Designed for busy schedules
- Online, asynchronous classes
- Professors with real-world experience
- Scholarships available
- Tuition locked at enrollment
- Only one in-person campus
- Lacks strong networking opportunities
University of Phoenix Reviews
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Reviewed Dec. 10, 2025
To be all the way honest this school has impacted me tremendously. I will say that I fall behind quite often because of so much I have going on at home and trying to survive, be a mom, work, pay bills, etc… But I always am able to get my work in when I can for the most part and I appreciate that convenience. Not only that this school has helped me in the outside world. I think about things differently. I articulate myself better. I’m able to respond better to debates/topics/conversations in the outside world because of what I’ve learned in the program … I know I might seem incognito, but I’m very grateful for the support and encouragement! It keeps me going …
-Gen, Community Manager
Reviewed Dec. 10, 2025
I like my experience at University of Phoenix! However, I feel like I missed out on a lot of learning by having us cram a semester of work in 5 weeks. It was hard on both me and my family! As I had to miss out in n my family commitment. I did get a degree and also a certification. But I just feel the university could have been cut the cost and be more helpful with Financial aid.
-Allie, Community Manager
Reviewed Dec. 10, 2025
I absolutely love taking classes at University of Phoenix. The teachers are wonderful and everything is easy to understand. The professors are always willing to help you. If you need help.. the online portal is Very organized and easy to navigate. I have nothing bad to say about university of phoenix
-Gen, Community Manager
Reviewed Dec. 10, 2025
My experience with UOPX has been great up until now. I have enjoyed my classes even though it’s very much teach yourself type of online courses. Just recently I was supposed to have my class paid and excess funds sent, however I was out under a SAP review which can take up to 10 business days. Well, it has been past the 10 business days and my class still has not been paid. A research review had to be open and that can take 24 days! I do my assignments on time, follow school conduct and also keep my GPA up (4.0). I do all these things to make sure I’m in good standing with the school but also with my financial aid and I still have not received my funds. One of the many reasons I chose to go to UOPX is because of how they disbursed funds. I use these funds to help me pay for living costs, it’s very frustrating.
-Allie, Community Manager
Reviewed Dec. 10, 2025
It has been a difficult and frustrating class because of financial aid. It has been very delayed and has caused a lot of stress for me and my family. It also has been discouraging to continue to do schoolwork. This should be resolved soon. It’s very disappointing
-Allie, Community Manager
Reviewed Dec. 5, 2025
I was scammed by this school and because of their lies deceit and dishonesty I can no longer get financial aide. Connie recruited me I told her my high school diploma was with Broward College. She claim I didn’t need it. Now I sent the transcript as proof, they said they can’t use that and because of their dishonesty I have to be paying my school fee out of pocket
-Allie, Community Manager
Reviewed Nov. 26, 2025
The teachers are great and communicate well. The work is meaningful, and help me along the way as I am teaching while in the Education Profession. I do not like that when you work ahead they still count it as an absence and will automatically drop your class EVEN if the work is posted.
-Allie, Community Manager
Reviewed Nov. 25, 2025
They told me about classes at Sophia to finish cheaper and faster. Explained they would need to hold a class to the end so my aid didn’t get messed up. They didn’t so I lose $900. They are also lying about it but everything is recorded so I’m contacting my attorney. I did what I was told. I kept checking in & asking.
-Allie, Community Manager
Reviewed Nov. 25, 2025
I appreciated the support I received. Ms, ** spent time guiding me, shared helpful job links, and even provided sample resumes and cover letters. Previous advisors were also supportive. I’m grateful, even though job placement isn’t available. Unfortunately, job placement is not available, but the support and guidance I received were still very helpful.
-Allie, Community Manager
Reviewed Nov. 24, 2025
I enjoyed every teacher and class so far, apart from one teacher. I like the setup of the classes and how it is paced. Tech support is helpful and the course load is spaced out enough that I can go on with my everyday life and get time one on one with school.
-Allie, Community Manager
Reviewed Nov. 24, 2025
Honestly I am not too happy with my experience here. For the first 3-4 months of class there was an issue with my financial aid where I was getting told by UoP and FAFSA that I have to deal with the other company to fix the issue. It was only fixed because I decided to fill out a paper application to see where everything went wrong and hopefully get it corrected that way. I feel as though some of the classes that have been chosen for me were a waste of time and money, as well as the random 3 week break that was scheduled where I was threatened to be taken out of my program because I had not posted in a class in almost a month. Really the only thing that I have liked so far is that classes are more asynchronous where yes I have due dates but I can complete everything on my schedule as long as they get done by the posted date.
-Allie, Community Manager
Reviewed Nov. 24, 2025
The University of Phoenix helps students rise, rebuild, and keep moving forward. As a full-time professional and graduate student, I've been able to balance work, school, and life thanks to the program's flexibility and strong support system. The instructors are engaged, responsive, and genuinely invested in student success. The coursework challenges me while still being manageable, and the discussions connect me with professionals from all walks of life. UOPX has exceeded my expectations. It’s not just a school, it’s a community that helps you rise with confidence, purpose, and pride.
-Allie, Community Manager
Reviewed Nov. 24, 2025
Throughout my college journey I would receive constant unsolicited, called from my Academic Counselor at what largely felt like a robotic cadence. When I actually needed support, it felt lonely. Support was handled as if the counseling team was working off a script and they were not helpful. I am presently working towards completing my Master's program and with 5 classes left, my remaining classes have been canceled and I am not receiving support to get classes added to my schedule.
if you have any additional questions or concerns. Thank you.
-Allie, Community Manager
Reviewed Nov. 24, 2025
I am so thankful for University of Phoenix! I am 42 and never thought I would be able to do college but here I am. The way the classes go with you going at your own weekly pace basically is what has allowed me to excel! I have worked so hard years ago to obtain my GED in hopes that one day I would be able to attend college. It may not have been right away, but here I am and I’m actually following through with it and I have never been more proud of myself. My family is also super proud of me. I think it’s pretty amazing that while I am attending school my oldest daughter has decided to also attend the University of Phoenix along with me however, she is doing a different curriculum, but it still is just so amazing.
-Allie, Community Manager
Reviewed Nov. 13, 2025
Enrolling in the Master of Science in Education program at the University of Phoenix has undoubtedly been one of my most important growing experiences, both professionally and personally. I was nervous about balancing coursework with work and family responsibilities as an adult; however, the flexible online structure made it possible. The benefit of the program that stood out the most was the nurturing learning environment. My instructors were knowledgeable people who cared; they had a true commitment to making sure every one of their students would succeed. Weekly dialogues created an opportunity for collaboration and critical thinking, in which I learned from peers with varied teaching and leadership experiences.
The program represented an interplay between practical and theoretical approaches to topics like instructional design, educational leadership, and data-driven decision-making. Each assignment contained a practical aspect that I could instantly connect to a real-life classroom or administrative challenge. There was a strong emphasis on reflection, ethics, and leadership at the University of Phoenix, thereby enhancing my growth as an educator and as a person. The program endowed me with refined communication skills, confidence in instructional planning, and a reinvigorated passion for helping others learn. Truly, the experience was transformational, where flexibility was paralleled with mentorship, granting vital skills and a profound sense of purpose. I proudly call myself a University of Phoenix alumna, which prepared me to pursue a meaningful career and contribute to a great cause in education.
-Leann, Community Manager
Reviewed Nov. 13, 2025
I'm a bit frustrated! The current Doctor of Health Administration (DHA) program structure does not prepare students for the dissertation phase in DOC/715. During the first seven courses, instructors repeatedly deferred dissertation-related questions with responses such as, “Don’t worry—your Chair will help you in DOC/715,” or, “That’s not my job in this class.”
Students developed problem statements and purpose statements with limited feedback or confirmation of alignment. When students begin DOC/715, many must completely rewrite their work to satisfy Chair expectations. The gap between coursework and dissertation preparation reveals an absence of continuity. The lack of structured guidance undermines confidence, creates redundancy, and generates unnecessary stress when students discover that previous efforts did not advance dissertation readiness for DOC/715. The University of Phoenix must realign the early course sequence so each course contributes measurable progress toward dissertation completion.
Faculty engagement and feedback vary widely and fail to meet institutional policy standards. In several courses, grading and feedback occurred weeks late, and instructor interaction consisted only of weekly announcements without meaningful discussion. Faculty behavior of this kind contradicts the University of Phoenix Faculty Handbook (2024) and the Academic Policy Manual (2024), which require timely, constructive feedback and active participation.
Inconsistent engagement prevents doctoral learners from identifying weaknesses in understanding and developing the analytical and methodological skills necessary for doctoral-level research. Lack of dependable guidance transforms the learning environment into a reactive process rather than a developmental one. University leadership must reinforce faculty accountability to ensure consistency in engagement, grading, and communication practices that align with institutional standards.
Delayed assignment of dissertation Chairs further disrupts academic progress and continuity. The University of Phoenix assigns Chairs at the beginning of DOC/715, leaving students to navigate the earlier courses without consistent mentorship. Once a Chair is assigned, students often face extensive rewrites and methodological corrections. The delay contradicts the mentoring model central to doctoral education. Assigning Chairs by the second or third course would establish early oversight, promote alignment, and reduce inefficiency. Earlier mentorship would also strengthen student preparedness, confidence, and timely advancement toward dissertation milestones.
The current DHA design disregards the realities of adult learners who balance demanding professional, academic, and personal obligations. Most DHA candidates are senior-level professionals managing leadership roles and family responsibilities. Repetitive coursework that fails to advance dissertation development creates frustration and disengagement. The absence of an adult-learning approach conflicts with the University’s stated mission of supporting working professionals. A doctoral program intended for experienced leaders must emphasize efficiency, continuity, and respect for time investment. Realigned course sequencing and earlier Chair assignment would demonstrate institutional respect for the professional commitments of doctoral students.
Structural reform is necessary to restore academic integrity, student trust, and program credibility within the College of Doctoral Studies. Inconsistent feedback, delayed mentoring, course misalignment, and weak accountability standards have eroded confidence in the program’s academic rigor. Addressing those systemic deficiencies requires intentional leadership intervention, not isolated adjustments. Standardized faculty engagement, alignment of coursework with dissertation deliverables, and earlier assignment of Chairs would improve continuity and reinforce the University’s commitment to doctoral excellence.
At the eighth course in the program, I plan to complete the DHA degree because of the personal and professional investment already made. However, the process remains unnecessarily frustrating. After several classes of coursework, effort, and tuition payments, doctoral students should not reach DOC/715 feeling as though they are starting over—frustrated, stressed, overwhelmed, and anxious about academic progress and readiness for dissertation work. Program inefficiencies, lack of continuity, and disregard for the realities of working doctoral students have created unnecessary obstacles that erode confidence, waste valuable time, and diminish the value of the degree.
The delayed assignment of Chairs and University Research Methodologists prevents students from beginning the dissertation phase with clear direction and continuity. Assigning students to their Chair and University Research Methodologist by the second or third course would be more effective and efficient, providing a smoother transition into DOC/715 and adding measurable value for students, faculty, and the University as a whole.
My frustration stems not only from the program’s inefficiency but from the preventable nature of the structural deficiencies that continue to impede student progress. The Doctor of Health Administration program should challenge students intellectually, not drain them emotionally. After seven successful courses, the structural delays and misalignment of support have created unnecessary stress and frustration—and those institutional shortcomings are exactly why I am so frustrated.
-Leann, Community Manager
Reviewed Nov. 12, 2025
The University of Phoenix makes it easy to work full time and attend school. I don't have to sacrifice one priority for another. I am able to effectively balance my family, my career, my home, and my school life. I appreciate the flexibility that the university allows me to have.
-Leann, Community Manager
Reviewed Nov. 12, 2025
I was happy with my experience up until now. I am struggling with a certain professor from my PSYCH/664 class. I have had great grades through my Bachelor's degree, my first Master's degree, and currently my 2nd Master's degree, up until now. I have completed my papers and my discussions the same way throughout all of my degrees and it has never costed my points like it has during this class.
I have reached out to academics, my academic counselor, and the only thing that has resolved is that I should be contacting the professor. I am not the only person who is having problems with this professor and this class. There is several people in the same boat as I am. I am going to be very upset if this class is the reason I can't finish the degree that I have started. Up until now I would have recommended the University of Phoenix to people, in fact I have to a few people. But I will no longer recommend the University. I have never been more upset than I am now.
-Leann, Community Manager
Reviewed Nov. 12, 2025
Sad I was enjoying my education and was suddenly told that the program wasn't offered in my state. And also they were never on top of financial stuff. I was told they needed something last minute. Never told me upfront that I needed to do further submission of documents.
-Leann, Community Manager
Reviewed Nov. 12, 2025
I have really enjoyed my journey with the University of Phoenix for my Master of Arts in Adult Education and Training. Student service personnel have always called to check on me before class starts and within the first week of a new class. This is my last class until graduation, and I can say that I will miss attending the University of Phoenix.
-Leann, Community Manager
Reviewed Oct. 30, 2025
The University of Phoenix has been a good fit for me because it's flexible and works around my busy schedule. The online classes are easy to follow and my instructors have been very supportive and understanding. I like how each week builds on the last, helping me grow as a writer and future social worker. The discussions with classmates make me feel connected even though we're online. Overall I've learned about myself and my goals while studying here.
-Leann, Community Manager
Reviewed Oct. 29, 2025
Some courses ask for too much with assignments on top of exams, but overall the course materials are very well explained and easy to manage. It is mostly the posting two responses on two separate days that lost me points on an assignment as well as for the attendance points counted by the University.
-Leann, Community Manager
Reviewed Oct. 29, 2025
I am a returning alumnus student, and during my previous degree I was able to accelerate my program by doubling and tripling courses. Before starting my new master’s degree, I asked a representative if I would be able to do the same, and they assured me that I could. I was told that after completing one single course, I would be eligible to take double courses in the following term. Unfortunately, that information turned out to be incorrect. I was later informed that I must complete two single courses before being allowed to request a double course load. This was very disappointing, as it was not communicated clearly from the beginning. Had I been given the correct information upfront, I would not have built expectations around finishing the program ahead of schedule. This miscommunication has affected my academic plans and overall experience in the program.
-Leann, Community Manager
Reviewed Oct. 29, 2025
I have not had any issues at all with UOPX. Everyone has been very helpful and has answered any questions I have had. If I left a message, someone called me back in a reasonable time frame and was very polite. My questions were answered in full detail and nothing was left out.
-Leann, Community Manager
Reviewed Oct. 29, 2025
The education itself and the professors are great. The problem is the academic counselor calling constantly, even if you ask them not to. Even with notes all over the account to only call under a couple of circumstances, the calls still constantly come. I finally had to threaten to talk to a supervisor in order for them to understand that I did not want the constant calls.
-Leann, Community Manager
Reviewed Oct. 23, 2025
As a veteran with severe PTSD and a learning disability and I'm struggling every week in school with the online classes that are all AI with the virtual labs that do the teachings. There are no lectures from the teachers or guidance on who to report to for the labs (other than just bullet points). I've taken the same classes now 2x and still struggle with comprehension of the material given. I've had to pay 2x now for the same classes, and I still can't seem to pass or grasp the work.
My mental health is constantly affected and yet accommodations don't even provide a tutor to assist in my work content. I'm always told to reach out the teacher (I always do) and yet I still will get poor grades if the deadline has passed. It's not about truly helping the students but only to add more stress than what you are already going through on top of any personal to mental health issues you are already facing. I feel like this school is set up to fail you, unless you have a clear background of the content or you have additional help elsewhere.
-Leann, Community Manager
Reviewed Oct. 21, 2025
This school has been unorganized and giving misinformation since the very moment I enrolled. I can call and speak to someone and get different responses every time. My financial aid is consistently late; I am still waiting for the balance of my Pell that was due before the end of September. I was told it would be resolved in 24-48 hours, then 10 days!!! It’s been nearly 3 weeks. I do not get timely responses, no one seems to care or take any responsibility when the school messes up. I wish I never enrolled here, it’s making me wish I never went back to school.
-Leann, Community Manager
Reviewed Oct. 17, 2025
Best college experience I've ever had. Would highly recommend to anyone with a busy life that wants to accomplish a degree. They have amazing staff and faculty members that truly care about and for their students. They also have great support systems for whatever life needs you have along the way. All in all a great college that I'd recommend daily hands down.
-Leann, Community Manager
Reviewed Oct. 16, 2025
Excellent instructors. I have learned a great deal and am pleased with the education provided. Have been in a different space mentally because of school. The university was very supportive of me when I had a substance abuse issue and was very considerate and empathetic.
-Leann, Community Manager
Reviewed Oct. 16, 2025
I have been with UOPX since 2008. The thing I love most is the flexibility it allows you to attend, creating your own schedule. The thing I recently had while working on my Doctoral is how the instructors expect you to just do work you never done before and nail it the first time.
-Leann, Community Manager
Reviewed Oct. 15, 2025
The facility has been such a positive and wonderful help. They have helped me navigate into getting back into school and I am grateful. I would recommend this college to anyone. The one everyone reaches out and are very helpful with different programs.
-Gen, Community Manager
Reviewed Oct. 15, 2025
University of Phoenix is a very good university. This is my second degree here at the University of Phoenix. The instructors are Professional, Knowledgeable and cares for the student education. I love it here. The academic plan is always accurate. Love it!
-Gen, Community Manager
Reviewed Oct. 15, 2025
Overall, I appreciate the flexibility of the classes. The standard setup is 1 class per month. It usually consists of 1 assignment, 3 discussion posts, 1 chapter/video lesson, and 1 test. They do allow you to double or triple classes if you're wanting to get your degree done quickly. You do have get the first 6 classes done before they will allow you to double or triple, though. The websites never malfunction and the instructors are communicative. This university is overall self-paced and you do have to hold yourself accountable to learn the information. It is an expensive school to go to. For my associate's degree, it is $27k.
-Leann, Community Manager
Reviewed Oct. 15, 2025
The online system is streamlined, easy to follow, and they make you aware of all beforehand. The cost is doable. The teachers seem very knowledgeable and proficient in teaching you for future careers. They send your refunds in a timely manner and let you know beforehand.
-Gen, Community Manager
Reviewed Oct. 15, 2025
Love the instructors, curriculums, and class structure! My only complaint, which is a big one, is that I was misled regarding transfer credits. Both the advertising and the admissions department implied my credits were transferable when really I was starting completely over. If I would have been told the truth from the beginning, I would not have enrolled, which, I suppose, was the point of the delay.
-Leann, Community Manager
Reviewed Oct. 15, 2025
My educational journey has been awesome at U of P. All of my Teachers and Professors have been professional, understanding, patient and friendly. They all have been educational champions 🏆! All of my personal reviews concerning my overall performance has been most constructive and disciplined.
-Gen, Community Manager
Reviewed Oct. 15, 2025
Everyone outside of the professors has made me feel as though they care about my future and my well-being at this time. As I have received many calls from finance and people who are handling by class schedule. They all have been a joy to speak with, have taken the time to listen to my concerns, help me with the steps needed to make the online class more simple. The professors, on the other hand, have not been helpful and given no help or support while taking their class. I have guessed, asked others in the college and used my past experiences to get me through the classes.
-Leann, Community Manager
Reviewed Oct. 15, 2025
My time so far has been absolutely amazing, from the staff to the instructors, and even my peers. There is no better school that I could have chosen. They check on you throughout your journey, see if there's anything else they can do to make this experience better, they even check on your personal life and assure you that everything will be ok.
-Gen, Community Manager
Reviewed Oct. 15, 2025
School was outstanding until I realized the hard way that just because one gives it their all, sacrifices everything for 4 years and completes with a 3.93 GPA, it means nothing to employers. All I accrued is joblessness and 75,000.00 worth of debt and broken dreams.
-Leann, Community Manager
Reviewed Oct. 15, 2025
This experience so far has been fair. However, I don’t appreciate the dishonesty for how long the program takes. It’s listed at 26 months and the recruiters also tell you this time frame, but it’s actually 29 months. The last course is 7 months long, which is excessive for just completing clinical hours. The school allows us to complete all 600 hours before we get to the final course but then informs you that you are still required to do 8 hours every other week, it’s ridiculous. The fact that my last course is in March, but I cannot graduate until October, is unreasonable. Especially when plans were made to be done months before then.
-Leann, Community Manager
Reviewed Oct. 15, 2025
I am a current student at University of Phoenix and I have to say I am quite impressed. It has been a truly rewarding and empowering experience so far. One of the best things about this institution is its flexibility. As a working adult with family obligations, the ability to complete coursework at my own pace has been a game-changer. It has allowed me to pursue my degree without compromising other aspects of my life. The online platform is intuitive, well-organized, and conducive to staying on track. The courses are designed with real-world application in mind, and the instructors are seasoned professionals in their fields. They are responsive, supportive, and genuinely invested in students’ success.
I also appreciate the emphasis on teamwork and communication. Many of the assignments are collaborative, which has not only helped me build meaningful relationships with my peers but also develop skills that are highly valued in today’s workforce. The academic resources, such as the online library and writing assistance, have also been incredibly helpful.
In summary, the University of Phoenix has surpassed my expectations in many ways. It’s not just about earning a degree but about personal and professional growth. I feel more confident, capable, and motivated to achieve my goals, and I credit a significant part of that to the support and structure provided by the university.
-Leann, Community Manager
Reviewed Oct. 15, 2025
As a student at the University of Phoenix, I am extremely proud of myself and my accomplishments in my courses. The professors are great and learning is not hard at all. My goal is to earn a Bachelor's degree in Early Childhood Education. I must say that I am doing well so far. I plan on finishing school here.
-Gen, Community Manager
Reviewed Oct. 15, 2025
I actually really enjoy my classes, I don’t have much to complain about whatsoever… I will say sometimes I wish that professors would grade assignments a little quicker… but I also understand that some of these classes have a large group of students, and that is an unrealistic ask when looking at the big picture.
-Gen, Community Manager
Reviewed Oct. 5, 2025
Overall it has been a great experience, with good guidance, good materials and great professors. The time does go fast and there are practical no breaks in between the block of classes which is a little hard but at the it compensates because you finish the program in a year.
-Leann, Community Manager
Reviewed Sept. 30, 2025
I have really enjoyed my time with the University of Phoenix. They are easy to connect with, they check in to see if you are hitting your goals or what you could improve to hit your goals. The courses have taught me things I am able to use in my everyday life. They are always willing to get feedback so they can constantly improve. It is a great school.
-Leann, Community Manager
Reviewed Sept. 30, 2025
The Master of Health Care Administration, competency based program is excellent. The courses are taught by faculty that are active in the field and provide relevant and timely topics for discussion and instruction. I received tremendous support from the faculty, the advisors, and student services during my program. Special accommodations are available for students with learning challenges and in need of added support. I received the knowledge necessary to move forward and advance in my career. I recommend University of Phoenix to those considering a Masters in Health Care Administration.
-Leann, Community Manager
Reviewed Sept. 30, 2025
The University of Phoenix, AZ is a great and diverse learning experience for many people like myself. I love attending the school because it gives you so much hope and encouragement to look forward to. I was scared to go back to school after 16 years of not being in school, it kind of put fear in me to even want to give it another try. After I talked with Nicole **, my enrollment representative, she made me feel like I could accomplish my dreams and/or goals if I just gave it a try, so I did and I'm glad that I took that first step of getting enrolled and now I feel pretty confident in my assignments and tasks on getting them submitted and/or completed.
-Leann, Community Manager
Reviewed Sept. 29, 2025
As a straight A student it's disheartening to feel unsupported. My area has a wifi outage and I have assignments due. I reached out after being ignored by my instructor and I was offered no solutions besides "go to Starbucks." I'm considering withdrawing from this school all together.
-Allie, Community Manager
Reviewed Sept. 29, 2025
I have taken 3 courses this far and I feel like these classes don’t align with the degree that I am working towards. I feel like the classes I am currently taking are just fluff classes to extend my time in school. Which to this point, I am very unsatisfied with my experience this far. I only want to take whatever core courses I need to obtain my degree and not courses that just prolong my graduation.
-Allie, Community Manager
Reviewed Sept. 29, 2025
I've been nothing but impressed with everything and everyone at the University of Phoenix. I'm so glad I chose you - I was hesitant and now that I'm in the final stretch, I'm very grateful for the program. It's flexible, easy to navigate, and the professors are top-notch. They took time at the beginning to execute a proper onboarding that made sure I knew what I was doing with the technology. I can't think of one thing negative to say - thank you again for everything as I finalize my MSN Program in the next few months.
-Leann, Community Manager
Reviewed Sept. 26, 2025
When I first join University of Phoenix I felt like this was the online school I felt like this was the school that was well kept together. At first I had some real good academics counselors. Well I thought they were good until I found out later I could not trust none of them when it came to my academics. I was very happy when I started here. Now all I wanna do is leave. Academic department is very not kept together and will mess up your schedule to ruin your financial aid if you do not stay on top of them. I have not heard from my Counselor listed on my portal since I been in online school. All I know is her name. I really rate this school as the worst and I can not wait to be transferred to a better school that will at least be honest with me and keep me afloat with things.
-Allie, Community Manager
Reviewed Sept. 24, 2025
The program is great. I really enjoyed the program and especially liked that I could work ahead when I needed to. I learned several procedures and concepts that I could put into practice at my work right away. I feel accomplished and look forward to putting my degree into action.
-Leann, Community Manager
Reviewed Sept. 22, 2025
The online courses make it much easier to maintain as every day is different in my schedule so it makes it easier to for me to get my work done in a timely manner. I recommend this school to anyone who ask me about it. Everyone works with you at any time.
-Leann, Community Manager
Reviewed Sept. 22, 2025
I absolutely love attending University of Phoenix. I'm happy with my studies and would definitely recommend! I attend online classes, the professors are great and the people are very pleasant to attend classes with. Anyone looking for online schooling, should definitely check it out!
-Leann, Community Manager
Reviewed Sept. 22, 2025
Where do I begin, from the first interaction with the guidance counselors, to the financial aid staff, the University of Phoenix has excelled in any and all ways. The counselors keep an eye on you and your performance checking on you and your wellbeing, the financial aid staff is available at every call and supply all the answers that you need. The staff helped me when I was seriously ill with COVID and cancer and extended the benefits that they offer to ensure that I was as successful as a student. Truly there is not enough characters being offered here, so I will say the most important vital information about Phoenix, they ensure your SUCCESS!!!!
-Leann, Community Manager
Reviewed Sept. 22, 2025
It has been a good experience here the staff communicates well even the instructors. I even fell behind in a class and was able to make it up. They help you stay on track and meet your goals. I have recorded both my bachelors and Masters. Working on my doctoral in the near future.
-Allie, Community Manager
Reviewed Sept. 20, 2025
This journey has had some ups and downs but in the end I graduated with an Associate's degree and now I'm back in school for my Bachelor's degree and I've been able to juggle life and school while maintaining a 3.8 gpa. I try to make sure I do all my work and turn them in on time. The instructors are knowledgeable and helpful and always willing to listen and help where needed.
-Leann, Community Manager
Reviewed Sept. 20, 2025
I have had a truly great academic experience at University of Phoenix. I was scared at first to start my continuing educational journey but everyone from my admission counselor, my academic counselor and my instructors were very helpful and encouraging. I suggest at least a 5-7 day break between classes. Most students work and have families and starting a new class every week is overwhelming.
-Leann, Community Manager
Reviewed Sept. 20, 2025
I greatly appreciated the flexibility and instructional material and the self paced time that this course afforded to me. I would however, recommend that there be a quicker response time from the feedback given by instructional staff. There were several classes where I had to wait for instructional review and feedback on projects to the point where I was almost unable to apply the feedback provided for the next assignment. I would also recommend over communicating with the Leading and Staffing professor on a routine basis. My experience was that there were unclear expectations that did not align with the grading rubric for the class. I would say the vast majority of the curriculum was well presented and that it was very applicable even for someone who had not prior training and or experience in the field of business.
-Leann, Community Manager
Reviewed Sept. 20, 2025
I highly recommend attending UOP online courses. The onboarding staff is wonderful, the instructors are very helpful and available to help. Many resources available to help with writing assignments. Counselors are available to go over academic plans.
-Leann, Community Manager
Reviewed Sept. 19, 2025
Terrible. The financial aid department is terrible. They set you up to where you have to take out excesses loans when you are covered. When you ask them to explain they can’t. I have never been to a school they pretend to care about academic achievement fall short in the financial aid department.
-Leann, Community Manager
Reviewed Sept. 19, 2025
The University of Phoenix is very understanding college that a lot people do have a family and job. That the classes are well laid out so each person has plenty of time to do school work and have quality time with their family and friends and not be pushed to get it done in one day.
-Leann, Community Manager
Reviewed Sept. 19, 2025
It’s convenient and the schedule is very flexible with my family life! Teachers have always explained things super clear! And they’re very generous and work with you on assignments being late for whatever reason. I definitely recommend that to everyone.
-Leann, Community Manager
Reviewed Sept. 15, 2025
I just started at this school on 09/09/25, and I have had nothing but problems since. First of all, my financial aid package has not been set up, and I can't even accept my awards. My class is locked on week 1, and I don't have access to week 2 or beyond. This school doesn't have it together at all, and it's very concerning. Someone needs to look into this. And I have attended an online university before and have never gone through what I'm going through with the University of Phoenix.
-Leann, Community Manager
Reviewed Sept. 11, 2025
I have received a number of phone calls regarding my first week of class from multiple people. Yolanda, Monica, Daniel, and Maureen. I get calls when I'm at work and in meetings, which can be extremely distracting and disruptive. It feels like overkill to receive so many phone calls regarding my first week. This feels like poor communication amongst the team. An example of this: I scheduled a call with Maureen 09/12 at 5 pm, and received a call at 2:49 PM yesterday, 09/10, which I'm not sure what this was regarding. I feel like a note should have been taken that I was reached. I do feel like UOPX has good resources that point me in the right direction when I have questions. I take online courses because I have an extremely busy schedule. This feels like I owe creditors money. These are the calls I have recently received:
09/11/25 2:49 PM *during standard work hours - Monica. 09/11/25 10:30 AM *during standard work hours - Maureen (answered). 09/09/25 6:00 PM. 09/08/25 4:12 PM *during standard work hours. 09/07/25 5:08 PM - Daniel. 09/05/25 7:47 PM - No message left. 09/04/25 9:37 AM *during standard work hours - Yolanda. 09/02/25 1:11 PM *during standard work hours - Yolanda. Please minimize the phone calls.
-Leann, Community Manager
Reviewed Sept. 9, 2025
I have loved my time with the University of Phoenix! The online, flexible platform makes it easy for someone working full-time like me, while the due dates keep me on track. The professors are knowledgeable and grade fairly, at least in the program I was a part of, and are readily available to help if needed. I also gained some excellent insight that will help me in my future career.
-Leann, Community Manager

Reviewed Sept. 6, 2025
As someone who went to two days worth of work at this scam University is not worth it. They trying to charge me almost 600 bucks for a class in which I did two things, one discussion post and one quiz. Both had nothing to do with the class of actually about. One of the textbooks was the same textbook that I used for my bachelor's degree in like the first semester, and they were all open source, which is great if you're getting quality school work but there really wasn't any.
If anyone signs up for this University and is thinking about dropping out, I would highly suggest not doing any work for that week until the last minute to make sure that it's something that you do want to keep doing, because otherwise, they're going to charge you a ridiculous amount of money. This is coming from someone who applied, went to two classes, and then dropped out the same week. Biggest mistake ever, I have made a complaint with the Better Business Bureau, but I don't expect much, also they're not even accredited with the Better Business Bureau, which to me is kind of a red flag.
In addition to this, they advertise a flexible class schedule, and when I attempted to go from one class to two, they did not give me a straight answer on how that would work, told me that it might not be possible, and told me I had to wait until the end of the second class. I believe this was an attempt to prevent me from dropping out if I found out after two classes that I would have to continue taking one class at a time, thereby allowing them to charge me for two full classes, which I consider dishonest.
-Leann, Community Manager
Reviewed Sept. 6, 2025
This school is extremely difficult when it comes to the financial aid process. I won’t complain about the classes because that’s the only thing I like. Their classes are setup on a way that easy to manage but when it comes to the financial aid process they have lots of excuses as to why it’s taking long to process even though they have already received funding. It’s such a long wait time and their financial aid portal always have processing delays. It’s though going to school full time plus needing your money for expenses but having to wait 4-5 weeks for your excess funds plus the classes are so expensive. I am at the point to withdraw and finish my degree elsewhere.
-Leann, Community Manager
Reviewed Aug. 30, 2025
I believe that the University of Phoenix offers a strong and comprehensive MBA program. The classes are challenging, and the professors are approachable. The course materials effectively align with the goals and objectives of each course, complemented by engaging weekly participation discussions. I appreciate that students can engage in insightful conversations that reflect diverse perspectives each week. The weekly assignments are realistic and allow students to understand the daily challenges faced by decision-makers.
-Allie, Community Management
Reviewed Aug. 29, 2025
I have been enrolled with the University of Phoenix since October of 2024. And I have dedicated my time towards succeeding in every course that I take. My journey so far has been wonderful and I am looking forward towards graduating from the University of Phoenix! Great school, wonderful students and staff! And the instructors are great and very helpful! I have taken pride in my studies and engaging with my peers and instructors!
-Allie, Community Manager
Reviewed Aug. 28, 2025
As a graduate student in Clinical Mental Health Counseling, my experience at University of Phoenix has been transformative. The trauma-informed curriculum, flexible structure, and culturally responsive focus have empowered me to serve marginalized communities with empathy and skill. Balancing work, study, and caregiving hasn’t been easy, but the support and relevance of the coursework have made it possible. I’m preparing for my practicum with confidence, knowing I’ve been equipped to turn adversity into advocacy. This program has helped me refine my voice, deepen my purpose, and build a foundation for a future private practice rooted in healing and inclusion.
-Allie, Community Manager
Reviewed Aug. 28, 2025
I'm into my third class and I would say I have had a positive experience so far. Each class is thorough in the curriculum. My professors have been very kind and helpful if needed. If you read everything and follow your syllabus, and stay disciplined, it works. I am pleased to be attending this school!
-Allie, Community Manager
Reviewed Aug. 28, 2025
My experiences with the University of Phoenix have been great. With the school being geared toward working adults, the atmosphere is quite different from a traditional school setting. I have not had any problems navigating through the coursework and help is always available.
-Leann, Community Manager
Reviewed Aug. 27, 2025
I know the University of Phoenix gets lots of common critiques of similar institutions, but I have learned with real-world experienced instructors who are professionals bringing tremendous value to education, particularly in a practical field like business or management. While traditional universities may emphasize theory or academic research, UOPX leans into relevance and application, which can give students a leg up when entering or advancing in the workforce. Personally, I have lots of knowledge due to these teachings.
-Leann, Community Manager
Reviewed Aug. 27, 2025
I work 10-11 hour shifts and Phoenix made going to college realistic for me. I completed my degree way faster than I imagined and found the schedule very manageable. I found a few professors very knowledgeable who loved the education process and who really loved communicating with students. They provided some really great feedback which helped me grow. My degree reassures me that I can not only progress in my own field but that I have a degree to fall back on no matter what. Thanks Phoenix.
-Leann, Community Manager
Reviewed Aug. 27, 2025
University of Phoenix has been great so far. I have gained confidence in myself since beginning my college journey in August of last year. I have felt comfortable in reaching out to student services for any issue or question I may have, and I have learned so much within the year I have been attending.
-Leann, Community Manager
Reviewed Aug. 27, 2025
My experience was going perfectly fine until this last month with my financial aid, I don’t know what’s going on but I haven’t received my funds that were supposed to be disbursed on 7/2/25 and this is so frustrating and I just keep getting the run around and told something different everyday.
-Leann, Community Manager
Reviewed Aug. 27, 2025
When I started my journey to go back to school, the University of Phoenix made my journey possible and painless. The classes are affordable and very informative. It is very possible to get your degree in your time. UNOPX is the best school ever!!!
-Gen, Community Manager
Reviewed Aug. 27, 2025
I enrolled in a CS degree course and I have learned more about “plugging in a device” than I have actually learned about CS. I get more “busy” work than work that will actually be applied to what I want for my career. I have asked multiple times if there is a way I can earn more credits and learn what I actually want to learn, but to no avail.
-Leann, Community Manager
Reviewed Aug. 27, 2025
My experience has been very good throughout my classes. When I have had an issue, the people I talk to were very helpful and fixed any issues promptly. The portals have all worked perfectly and I have had no issue getting assignments done in a timely manner. My instructors are friendly and always there to help with even the minor things.
-Gen, Community Manager
Reviewed Aug. 27, 2025
It’s a great program, my professors have been very very responsive and supportive. It’s great to have mentors as they check in frequently, whether it’s through texting or calling. It’s nice to know we have support and cheerleaders. Other students are always available to help us.
-Gen, Community Manager
Reviewed Aug. 16, 2025
As a proud graduate and current master’s student at the University of Phoenix, I can honestly say my experience has been incredibly rewarding. The university provides a flexible and supportive environment that is ideal for working professionals like myself. The online format allows me to balance my education with a full-time job and family responsibilities without compromising the quality of my learning.
The faculty at University of Phoenix bring real-world experience into the virtual classroom, making lessons practical and directly applicable to my career. The curriculum is well-structured, and I’ve found that every class builds on the last in a meaningful way. Assignments and group projects encourage collaboration and critical thinking, which I value greatly.
While I have experienced a few minor issues during my time here—such as scheduling concerns and access to course materials—each one was addressed promptly. The university’s support staff and academic advisors have always been responsive and committed to resolving problems quickly and efficiently. Their dedication made a huge difference and helped keep me on track toward achieving my goals.
What truly sets University of Phoenix apart is its focus on adult learners. From career resources to flexible learning options, they understand the unique needs of students like me. I’m proud to be part of this community and confident that my education here is setting me up for continued personal and professional success. I highly recommend the University of Phoenix to anyone looking for a flexible, career-focused education.
-Allie, Community Manager
Reviewed Aug. 16, 2025
My experience with UOP has been good. I am disappointed that the Nursing Informatics only gave 3 classes for that specialty. The technology is changing so rapidly that more should be offered in technology. Those of us not choosing a direct patient career path should not have to do direct patient care practicum along with the specialty. The preceptor who is in informatics does not do direct patient care yet the enhancements that are being made in the chart and equipment impact the patient care. There are meetings and focus groups that align with informatics for implementation of technical changes are done by INS.
I now have to have 2 separate preceptors for my capstone as one does patient care and one does not. Very challenging as most nurses with a master's are in management and higher and do not do direct patient care and those who do direct patient care are practitioners and do not do informatics. I like the study at home portion of this as it alleviates wasted travel time to go to a classroom.
-Allie, Community Manager
Reviewed Aug. 16, 2025
I have not had any issues from applying, acceptance, financial aid as well as the professors in my blocks. I will complete my Master's degree in November. UOP is great and definitely worth the money. Although, I will say it’s not easy but nothing worth anything ever is.
-Leann, Community Manager
Reviewed Aug. 16, 2025
My experience so far at the University of Phoenix has been amazing. I was a little nervous in the beginning, but now I feel more confident. The classes that I have taken so far have been somewhat challenging but nothing that I can’t manage. There are plenty of resources available as well.
-Leann, Community Manager
Reviewed Aug. 15, 2025
My term at the University of Phoenix was pleasant, especially with my professors, specifically Dr. Pamela **. The only issue I had with graduating was the process of the practicum and preceptorship. Please, the university needs to have a good preceptorship program where students are not delayed just because they are unable to lay their hands on one. Otherwise, everything and everyone was nice and professional.
-Leann, Community Manager
Reviewed Aug. 15, 2025
The BSN program has a “clinical” that is very difficult for people who are not close to major cities to complete. Those two classes made my experience much more difficult than necessary. There was no clinical sites within 4 hours of my home. Working as a nurse already this clinical seemed redundant and unnecessary. Just added to my bill.
-Leann, Community Manager
Reviewed Aug. 15, 2025
My experience with the University of Phoenix has been absolutely amazing. Caring, responsive staff and exceptional instructors. The University has a virtual student community very supportive environment that fosters connection. 24/7 online and self-paced learning. Courses are practical and job-relevant, with tools for career planning and lifelong support. The college offers value and affordability by offering financial aid options, student loans and scholarships. Best of all, no commuting cost and lost time in traffic. This allows more time and flexibility for students to study and focus more effectively and efficiently on schoolwork. I love how the university makes education more accessible for students.
-Leann, Community Manager
Reviewed Aug. 15, 2025
I’m graduating from the University of Phoenix soon, but my financial aid experience has been extremely frustrating. Approved funds were delayed for months with little communication or transparency. The issue was only resolved after repeated calls and emails on my part. Students should not have to fight this hard to access aid they are already entitled to.
-Leann, Community Manager
Reviewed Aug. 15, 2025
My experience at the University of Phoenix has been rewarding and motivating. I truly appreciate the teaching style, which is interactive, well-structured, and focused on real-world applications. The instructors encourage participation and critical thinking, making the learning process engaging and practical. This approach has helped me strengthen my skills and apply my knowledge effectively in both my academic and professional life.
-Leann, Community Manager
Reviewed Aug. 15, 2025
I really enjoy my classes and the content of the classes. However I am EXTREMELY disappointed on getting help with using my real life experiences to get credit for some classes. Everyone I have spoke with seems to know nothing about it, and the best information I can get is someone sending an email. I want someone to talk me through it from start to finish. I also appreciate my accommodations. EVERYONE in assistance positions, especially my academic counselor, Ms. **, all have been amazing. I work between 50 and 68 hours a week.
I am 39 trying to learn a trade as well, with that being said, I feel like the amount of work I have to do each week is fair, and isn't overwhelming. I also enjoy the random calls from staff, checking on me and hyping me up, or calling me and telling me how well I am doing. I have made and stayed on the Dean's List and have stayed on it. In high school, I was nowhere close to a straight "A" student. I am sooo proud of this. I also was invited and inducted into the NSLS! I think that's amazing! If anyone actually reads this, I would love a surprise gift(s) like a hoodie or some small student gift bag. I know it sounds lame, but it never hurts to ask! Please. Seriously, outside of my one disappointment (but it was major reason why I chose this school), I really love the opportunity I have here, and all the support I have received! I am so grateful and appreciate this program so much!
-Allie, Community Manager
Reviewed Aug. 15, 2025
I’m thankful for the opportunity to attend and be able to gain my Master Degree in Business Administration and hope to gain better employment!! Once my degree is received, I plan to post on other jobs at my current employer and also outside in the community.
-Leann, Community Manager
Reviewed Aug. 15, 2025
I have earned A BPSA and an MBA. I appreciate all of the advice and encouragement from the faculty, everyone gave me their all so it kept me giving my all! There are times I wanted to quit but they would not give up on me. The advisors would always check on me to make sure I am staying on track.
-Leann, Community Manager
Reviewed Aug. 14, 2025
I hate the monthly billing financial aid process. Please go back to old way. Once a semester or twice a year at the beginning of each semester. The overall class and the knowledge is good and I enjoy l. I like the smaller units of classes instead not.
-Leann, Community Manager
Reviewed Aug. 14, 2025
My experience with University of Phoenix has been great. I have been enrolled for a year now for my associate's degree and my experience has been wonderful. If I need any assistance with anything university of phoenix staff make it their jobs to assist with anything university needs to be met. I would highly recommend university of phoenix to my friends and family!
-Leann, Community Manager

Reviewed Aug. 14, 2025
I’ve been told for so many years to go back to school and finish my degree but felt that there was no time in many hardships ahead. I came across a job that required an a degree, and I was determined to take the anchor off of my life and sail further into my future. Now I am supposed to graduate in June of next year. That being said, the school took a chance on me and now I am an educator working in the field that I love and will one day have my own classroom. It’s all still surreal to me, but I am determined, motivated and won’t stop until I reach my goal. I’m actually planning to go right back for my bachelors. Thank you Phoenix U.
-Leann, Community Manager
Reviewed Aug. 14, 2025
I started my journey in the summer of 2024! Started out rocky but everyone was very helpful and always available and attentive. Every department had someone available for support and to answer your questions and get the help you need, very accommodating and accessible. However a year into the journey I’m starting to get pushed to chat online and A.I. Prompts. Things aren’t being resolved or fixed in a timely manner like before. Professors are great. They give great feedback and study tools. Financial aid department not so much. I’m just at an impasse at the moment.
-Leann, Community Manager
Reviewed Aug. 14, 2025
I really enjoyed my academic journey with UOPX. I am set up for success with the skills to transition careers. All of my instructors were beyond knowledgeable and accessible when needed. If I was asked to do it all over again I would still choose the University of Phoenix.
-Leann, Community Manager
Reviewed Aug. 14, 2025
The classes and instructors have been great. The financial department is very slow and aren’t truthful with their timeframes. Student financial services should be better. I’m forced to pay out of pocket because they will not update my financial award
-Leann, Community Manager

Reviewed Aug. 13, 2025
If I could do 0 stars I would. This place is a joke. They pushed my account into collections with no attempt to communicate with me. Looking at my profile online with the school there was no mention that I was past due or that I owed anything. Last I heard from them they were going to look into how much I would owe outside of financial aid but after that crickets. I get an email on 8/4 saying my account is past due, I emailed them that day and again crickets. I finally chat them 8/12 and my account was already pushed to collections in April with no notice from them. When I confronted them about it all I get was "sorry I do not have a better answer". Well it would be nice if you communicated that to me 4 months ago. Bottom line is THIS PLACE IS A JOKE AND A HORRIBLE COLLEGE!!!!
-Leann, Community Manager
Reviewed July 28, 2025
The school does not care about anybody that attends it. All they care about is causing you headaches and grief. The financial aid department is probably the worst part of the school. They don’t help. They don’t help you with anything on there at all. They expect you to be able to read the messages that they send you and half the time there ain’t even a message and they’re telling you what you have to submit. They expect you to call them and get the information from him and then put you on hold for 45 minutes to an hour and then tell you, "This is what we need" and then when you submit it then they tell you again three days later that you have to submit it again and again and again. I’ve been going on with this process for like three months now and the school still doesn’t wanna do anything to change it. It’s because they only take the money and that’s all.
– Allie, Community Manager
Reviewed July 17, 2025
I have been enrolled in BS, MS, MPH, and DHA programs consecutively since January 2019, earning multiple Dean's List awards, as well as numerous President's List awards, due to my exceptionally high GPAs, exemplary student demeanor, and supportive leadership among my student peers. Also, finally convinced my son to enroll at the University of Phoenix. However, they are no longer granting the 5+1 tuition reimbursement allocation for the current course I am in. Three weeks to the day are not being awarded. The Doctoral program consists of 8 weeks at a time, with 1 week off between each course. Those three weeks are the required period for waiving the sixth course that was needed, and I can't change that.
The financial services team is being unsupportive again, just as they have been many times in the past. They experience a high level of turnover, and they often fail to review previous notes before responding. Additionally, all five prior courses taken will be wiped from the 5+1 tuition reimbursement, and the process will start over again. Unfortunately, they are willing to have a student drop out of a doctoral program that generates $45,000 in tuition revenue, simply because they don't want to pay the student for one course, even though the employer will reimburse them for the cost allocation anyway. Long story short, I will be looking for a new university today, dropping out of the program, and having my son drop out of his program as well.
-Leann, Community Manager
Reviewed July 15, 2025
I went to my docs to get a paper signed but couldn't because I can't work. So, by this paper not being signed, I will have to leave college and find another one. Pisses me off because I had no problem with this school or teachers. I worked hard to keep my grades up, I was proud of myself. Now I need to find another school to finish my degree. I am permanently disabled and walk with a walker but soon will need a wheelchair full time. I am just disappointed in this outcome!!
-Leann, Community Manager
Reviewed July 8, 2025
This school is disappointing. Don’t get me wrong. They do follow up and make sure you are doing well in school but the financial aid process is ridiculous. You have to wait 5 weeks for your financial aid exceed funds and on top of that they hold on to your funds and divide the remaining balance into classes instead of just releasing funds. This is the only school that does this and this is the reason most students don’t finish school because they need their money in order to live and be successful in school.
On top of everything the price is absurd. I do like that the classes are flexible and they set it up in a way that makes it easier otherwise that’s the only benefit. I just found out yesterday that I will not receive my entire excess funds and that’s the reason I went back to school. I even cut down my hours since I will be getting financial aid to cover some of my expenses. I called yesterday and was told I will not get my entire funds, just pieces of it. That is extremely unfair for students that are trying to stay in school.
-Leann, Community Manager

Reviewed June 26, 2025
***WARNING: AVOID THIS SCHOOL AT ALL COST. GOING TO THIS SCHOOL WILL BE THE WORST DECISION OF YOUR ACADEMIC CAREER. Go ANYWHERE but this school!!**Absolute disaster of a university. Horrible schedule, absurd prices and flagrant empty promises. They will do anything to enroll you and will check out, hold any funds you're supposed to receive, blame it on the gov't, blame anyone else for that matter. Call center is overseas so good luck if you actually have an issue because the person (understandably so) can't understand you and vice versa.
Managers are never available (for-profit so once you're in + quota fulfilled= they don't care anymore, agenda complete). Lack of accountability, Lack of organization, Questionable Accreditation (they were given a 2 year notice awhile back). Absurd tuition prices given the absolute ABYSMAL service and consideration. I cannot stress enough; this place should be sued and shut down. AVOID AT ALL COST.
-Leann, Community Manager
Reviewed June 26, 2025
4.1 stars out of 1,600 reviews but 700 are 1 star? Who’s inflating this? Phoenix? This university needs to be put out of business. Fraud. Scam. Go ANYWHERE but Phoenix. SERIOUSLY. You will deeply regret it.
-Leann, Community Manager
Reviewed June 16, 2025
University of Phoenix will go out of their way to sell you on their product before you sign up but once they have your money, it's like crickets. As a student with disabilities they promised an eReader that would work but once I was signed up, they could not deliver and sent me round and round with outside companies to try to find the answer for myself. With dyslexia, I needed the eReader.
Furthermore, as an online university they should have some flexibility on what day of the week you work on home work. U of PX has mandatory attendance several days. week for discussions for every class. If you are working and can't get online that day (flight nurse 24 hour shifts) then you have credit taken away. If you turn it in early you literally get no credit at all. It is a very weird system. Some teachers were great about this and understanding, while others took it to the extreme and gave 0% credit for early assignments. I did not know when I gave them my $4000 that there were mandatory attendance days or I never would have signed up.
Also, there is no A+, but you cannot have an A until you hit 95%. Not 94.99%. Nope. As a student with disabilities, you would think I could get some room to turn in coursework early, but no. My 4.0 GPA ruined going into my PhD because I turned in two assignments early. I tried repeatedly to get get help with this and with transcripts and again, two weeks of calling and emailing and no return calls or emails.
-Leann, Community Manager
Reviewed June 4, 2025
This school is definitely a joke. Expensive for no reason. The way classes are set up is crazy. Academic advisors aren’t knowledgeable enough about things you need. I went to a few different universities and earned credits that I couldn’t use here based off of one word in the course description but it was literally the same class. I got down to my last three credits and they’re holding me back because academic advisors didn’t give me correct information. Do not go here. College is stressful enough but they make it worse.
-Leann, Community Manager
Reviewed May 10, 2025
I completed all the coursework for my associate degree at University of Phoenix on June 10, 2025. June 16 is the official end of my federal student loan period, as shown in the National Student Loan Data System (NSLDS). Despite this, UOPX is still reporting me as enrolled through November 3, 2025 — all because their internal “academic year” runs longer. The problem? I’m not in school after June. But because they won’t update my enrollment record, it’s messing up my ability to get full financial aid at my next school.
I’ve asked them multiple times to just confirm whether they’ll report me as completed or withdrawn — and they refuse to give a straight answer. Instead, they hide behind vague references to “weeks and credits,” as if that replaces federal law. Spoiler: it doesn’t. Schools are required to report when a student actually stops attending. I’ve spent hours researching this and talking to financial aid officers, and I now realize I’m not alone. UOPX needs to stop misleading students with confusing policies and start following federal guidelines. This kind of behavior feels designed to trap students — not support them.
-Leann, Community Manager

Reviewed April 30, 2025
Hello, my name is Tyneshia, and I am currently enrolled in the HRM Certificate Program at the University of Phoenix. I’m writing this message not out of anger, but out of pure exhaustion, disappointment, and growing regret. When I first enrolled, I was genuinely excited and hopeful about what this journey could mean for my future. But now, I find myself overwhelmed, drained, and simply wishing I had chosen a different path. I understand that going back to school after time away requires an adjustment — especially as a mother, wife, and full-time employee — but what I’ve experienced feels beyond that. It has disrupted my life in ways I didn’t anticipate and honestly doesn’t work for me.
One of my biggest challenges has been the excessive amount of reading. Some chapters take 10, 15, even over an hour to get through, and I often find myself wondering if all the content is truly necessary. Much of it feels overloaded with information that doesn’t directly apply to the course objectives, which adds more pressure to an already demanding schedule. Sitting in front of a screen for hours just to get through reading material and then trying to retain it — while juggling home, work, and life — has been extremely hard. It’s not realistic for people like me who have limited time and who learn better with structure and visual aids.
One of the few moments I actually felt supported was during my Total Compensation course with Ms. **. She created PowerPoint presentations that summarized the key points from each lesson. That simple resource made all the difference. I was able to understand the material more easily, retain the information better, and most importantly — it gave me back some of my time.
I strongly believe that providing summary notes or PowerPoint slides should be a required part of every course. Not only would it help with learning and preparation for tests, but it would also show consideration for the fact that many of us are not full-time students — we’re full-time everything else and trying to better ourselves. There have been countless nights where I’ve sat at my kitchen table from the time I got off work at 4:30 PM until midnight or later, just trying to get through one lesson. I’ve missed out on time with my family. I’ve had to skip events, push aside personal needs, and I still feel like I’m barely hanging on.
In all honesty, I wouldn’t recommend UOPX to other working parents or individuals with demanding schedules. I say this not to be harsh, but because the structure as it currently stands doesn’t support busy, hands-on learners like myself. This is just my personal experience, but I’m looking forward to finishing this program and I do not plan on returning. I hope this feedback is taken seriously because I know I’m not the only one feeling this way.
Sincerely,
Tyneshia **
-Leann, Community Manager
Reviewed April 25, 2025
DO NOT go to Univeristy of Phoenix. It’s a scam - and they make the employees pretty much bug you to get enrolled then they don’t care to help. Just don’t go. It’s a waste of money and employers think it’s a joke getting a degree from Univeristy of Phoenix.
-Leann, Community Manager
Reviewed April 12, 2025
UOP is a amazing school to get you degree you desire. I have learned so much. I'm 42 I didn't think I would be able to do it but I am killing it in some classes. There are some classes that have been harder than I expected. I love UOP.
-Leann, Community Manager
Reviewed April 11, 2025
This school has truly surpassed my expectations in numerous ways. From the moment I enrolled, the staff has been exceptionally supportive, going out of their way to provide guidance and encouragement throughout my personal struggles. Whether it was through one-on-one sessions with instructors or the availability of resources, I felt like I was never alone on my journey.
The community atmosphere fosters collaboration and camaraderie among students, making it a nurturing environment for growth. They celebrate every achievement, no matter how small, and that has motivated me to strive for excellence. If you are just starting your educational journey or considering a shift in your career path, I wholeheartedly recommend this school. It offers comprehensive programs and personalized support that can help you achieve your goals and discover your true potential.
-Leann, Community Manager
Reviewed April 3, 2025
So far I am pleased with the process and I am happy that I made the decision to explore the opportunity of gaining knowledge in Data Science. The support and reminders are great. Class discussions are helpful to me because it enables me to clarify my understanding of the subject matter. I am also pleased with the feedback and lab practices.
-Leann, Community Manager
Reviewed March 30, 2025
I am having such a great experience in college, thanks to all my instructors and staff. They have all been so insightful and helpful. The classes are educational and very self-explanatory. Not only have I managed to maintain my highest G.P.A. in the history of my education, but I have remained interested in the major that I have chosen.
-Leann, Community Manager
Reviewed March 29, 2025
While much of my experience has been positive, the Graduate Portfolio class has been much less than satisfactory. Professors in these classes have a history of being unprofessional and unfair in their grading practices. The class is non-accredited and yet required, and if the professor grades unfairly there is no dispute process. I am hoping that my experience improves in the coming months and the final Graduate Portfolio course I am required to take.
-Leann, Community Manager
Reviewed March 27, 2025
At first I was very hesitant on going back to school, I have a lot of responsibilities in life, and I don’t like committing myself to something if I feel I can’t give it my all. After giving it a shot I realized that it’s very flexible to fit around your schedule! I highly recommend University of Phoenix to anyone considering school.
-Leann, Community Manager
Reviewed March 27, 2025
I truly was aiming to receive my degree in accounting. However, the cost for me to pay out of pocket was extremely high. Being that this is an online school my first experience was better than me returning this time in 2024. A lot has changed with the staff and what courses they offer. I have moved on to another school because they have the program. I wanted at an affordable price.
-Leann, Community Manager
Reviewed March 27, 2025
College was something that was more like a dare to myself. I didn’t plan to go to college, I didn’t save up for college and I seriously didn’t think I was college material. Traveling allowed others around me to judge my diction and potential from a non-biased perspective. So, I jumped and found this university while working a part time job in LA, CA. The staff were all professional and had their own unique style, rhythm and strategies of aiding my learning journey.
My the highlight of my walk for my bachelor's my heart was both happy and in a weird type of disbelieve of the discovery of what I couldn’t believe was possible for the right reasons. Unfamiliarity lead me to positive change. A college degree symbolizes that some stereotypes are for the birds. Life is a riddle in some regards. I’m a better version of myself beyond the first of many finish line, and I look forward to whatever possibilities come my way. I didn’t just try this time. Persistence helped me accomplish what I just didn’t think was possible. Until soon life I want more. Thank you for listening.
-Leann, Community Manager
Reviewed March 27, 2025
I wanted to take a moment to share some concerns about my experience in the master's program. Although I’ve consistently earned excellent grades and worked hard throughout the duration of my studies, I feel that my achievements have gone unnoticed by the institution. Separately, I was invited to join the National Society of Leadership and Success (NSLS), which, upon further research, does not appear to be accredited. In fact, numerous sources suggest it may be more of a scam than a legitimate honor society. On another note, I previously reached out for assistance regarding issues with my LinkedIn account but received no response, which further contributed to my frustration.
Additionally, I had a negative experience with one of the professors, and I was surprised to learn that the program does not offer alternative course options. Overall, the experience has felt transactional, rather than focused on genuine learning and growth. Looking back, I wish I had chosen a different school that values and recognizes its high-achieving students and provides better resources and support.
-Leann, Community Manager
Reviewed March 27, 2025
The October billing is still unresolved even though EdAssist stated they sent the payment. I have zero confidence in the voucher system and the billing. I sent back funds from my loan because your system said I was overfunded. I am concerned that my next course will be delayed again so I’ll just pay out of pocket so I can just finish and fight the billing nightmare later.
-Leann, Community Manager
Reviewed March 27, 2025
I love the University of Phoenix because it has allowed me to pursue my dream of higher education. However, there is a need for some improvements. As a student with a disability I have noticed that I might be one student who fell through the crack. The so called academic advisor assigned to me never even bothered to respond to my email. The finance department keeps saying that I owe money but they can't figure out how or why I owe. So, they keep sending payment demands to my email. I recommended a friend to the school and he is currently enrolled but I can't see myself recommending another person to this school.
-Leann Community Manager
Reviewed March 27, 2025
I cannot recommend The University of Phoenix enough. The flexibility of the online classes is unparalleled, allowing me to balance my education with my other responsibilities. Each course is thoughtfully designed, delivering an abundance of valuable information that enriches my learning experience. I’d also like to highlight my incredible education specialist, Ty, who has been amazing, always there to help whenever I need it. If you're considering pursuing further education, I wholeheartedly recommend The University of Phoenix.
-Leann, Community Manager
Reviewed March 27, 2025
University of Phoenix has been the best college experience I have had. I love everything about how the courses are set up. The school is very supportive to all their students even when life throws a curve ball. The instructors are very helpful. I actually enjoy going to school everyday being a student at University of Phoenix.
-Leann, Community Manager
Reviewed March 26, 2025
I had a fantastic experience at Phoenix University! The faculty was incredibly supportive and knowledgeable, ensuring that I received a well-rounded education. The flexible scheduling allowed me to balance my studies with work and personal commitments perfectly. I appreciated the diverse learning environment and the resources available, which helped me succeed both academically and personally. Overall, my time at Phoenix University was enriching and transformative, and I'm grateful for the opportunities it provided me.
-Leann, Community Manager
Reviewed March 26, 2025
I have reached out to my counselor and have not been able to contact her! I feel very anxious at this point in my Doctoral journey and I feel overwhelmed. I am a good student but the workload is definitely not supportive for those who have full time job. As a manager in healthcare and being in school I feel like this program should focus more on the dissertation process than other other task that don't provide and add to the experience.
-Leann, Community Manager
Reviewed March 26, 2025
I was very pleased with the knowledge of the professors. They were also very helpful and easy to get a hold of. The classes were up to date and what we needed for a new career. I would highly recommend this program to a friend. Overall I am very happy with the program and what I have learned.
-Leann, Community Manager
Reviewed March 26, 2025
I am very pleased with the university and its instructors. If I have a concern or question my instructors get back in touch with me in a timely manner. They are considerate and understanding. I am so glad that I decided to attend this university and its. Other university claim to be the right fit. However, for me they were not the right fit. I would recommend this university to all my family and friends who want to attend a online university.
-Leann, Community Manager
Reviewed March 26, 2025
I am so glad that I decided to take the leap and get my master's degree. I was very apprehensive about it. I feel as though all of the support I have had with all staff I encountered through this journey, has made this a meaningful and positive experience for me. Keep up the great work with all the wonderful staff.
-Leann, Community Manager
Reviewed March 26, 2025
My experience had been nothing but great.,, The support and counsel that I get from academic to financial or regardless who answers the phone when I call for help or have any questions, the help was above and beyond. I would like to thank you all from the bottom of my heart for making going back to school for older working mom a pleasant experience.
-Leann, Community Manager
Reviewed March 26, 2025
I start my master's in another institution where I got my Bachelor’s, thinking that would be my best option. As disabled veteran went sick, contact them and still kick me out of the institution because they indicate that I missed 5 days because of a surgery. I was very very frustrated, they even change the scenario saying that I was the one to request to quit. Well after couple of months of break, got in contact with UPOX and I can't be more happy, they took care of me, it was new interface to learn but slowly I was catching up!!! I finally finished my Master's this past week!!! Thanks to the VA Education Dept and UPOX. Thanks to my wife and kids!!! I can finally say I am Master's Alumni from UPOX.
-Leann, Community Manager
Reviewed March 26, 2025
I have had a great experience with being a student at University of Phoenix. I completed my HR certificate in November 2024 and am now in my bachelor’s program. My instructors are always supportive and open to helping. The course work and expectations are clear and easy to understand with many ways to reach out for help if needed.
The technical side of school has always been very smooth without issue for me personally. Other than waiting on my financial aid package to be offered for this school year, I am overall very satisfied as a student at University of Phoenix. I have had a little more added stress due to the wait of funds for school but other than that I am very pleased with the school and all the factors that includes.
-Leann, Community Manager
Reviewed March 26, 2025
I encountered serious issues and brought them to the university, but they denied them. I feel bad, sad, and dissatisfied with the university's decision. I still do not think it was right, but what else can I do? I would like someone else to guide me on the next steps I should take.
-Leann, Community Manager
Reviewed March 26, 2025
The school is very good and follow ups and making sure the students have the tools they need to succeed. Mentally they try to gauge where you are in order to provide the best assistance. They are really great with reaching out. I feel comfortable with sharing my fears about courses.
-Leann, Community Manager
Reviewed March 26, 2025
I had a great experience pursuing my MBA at the University of Phoenix, and I'm grateful for the program's unique advantages. One of the most significant benefits was its flexibility, enabling me to balance my work commitments with my studies effectively. This flexibility allowed me to integrate my academic pursuits with real-world business challenges, immediately applying classroom insights to my professional environment. This practical approach deepened my understanding of theoretical concepts and enhanced my problem-solving skills in a business context.
Another aspect of the program that truly stood out was the constant availability of information and support. Whether I needed clarification on complex topics or guidance on assignments, the resources were readily accessible. This reliable support system meant that I never felt isolated or overwhelmed by the workload. The faculty and support staff were consistently available to help, ensuring I could confidently navigate challenging modules.
Moreover, the University of Phoenix's commitment to providing comprehensive academic support fostered an environment where I could thrive. The ability to access a wealth of information and expert assistance at any time was instrumental in keeping me motivated and on track. Overall, my MBA experience at the University of Phoenix was not just an educational journey but a transformative experience that equipped me with the skills and confidence to excel in my career while managing work and study seamlessly.
-Leann, Community Manager
Reviewed March 26, 2025
This is my second year of school everyone has been a great support team for me. School is what keeps me going because I am so excited to become a social worker. School save my life and I am just excited to be here and doing wonderful things for my family. Last year was very challenging for me because I had 8 deaths in my family and the staff has been so supportive of keeping me motivated. I had to have emergency surgery on February 4 and didn’t think I was going to be able to finish. I wanted to give up but God told me I have came to far to give up. God gave me that extra boost and look at me I am the product of what he created.
The school sent me an email telling me how proud that they are of me for being an exemplary student. That meant so much to me. This is the best school. I would recommend this school to everyone because it’s very convenient and they work around your schedule. They only give you one class at a time so you don’t get overwhelmed and that’s what I love about this school. It allow me to be focus on one thing at a time.
-Leann, Community Manager
Reviewed March 26, 2025
Everything been excellent with staff and instructors. When I had issues I was able to get things done. When task was tough I was able to get the help I needed to make it to the next level. My instructors was there when I needed them the most. The blackboard was easy to handle without assistance.
-Leann, Community Manager
Reviewed March 26, 2025
UOP makes it nearly impossible to fail because of the plethora of support and check-ins throughout every step. When I experienced two tragedies that had an impact on my academics, UOP advisors called to check on me and ensure I had all the necessary support needed to do well. In addition, they have also provided resources and insight about how to cite sources in my research papers and find viable scholarship options.
-Leann, Community Manager
Reviewed March 26, 2025
I have truly enjoyed my experience with UOP. My professors have been very supportive and helpful. They are available for questions and feedback, this is something that has truly helped me. I enjoy the 6 weeks classes and how my classmates who are in the program also continue in my classes or program with me
-Leann, Community Manager
Reviewed March 26, 2025
I've been enrolled at the University of Phoenix for a year in April. From the moment I applied, someone has been with me every step of the way. Taking classes one course at time has been extremely beneficial to me because I have children. Had I known how much support this school provides from the moment you inquire information, I would've applied sooner. It's never too late to go back school and I personally highly recommend the University of Phoenix.
-Leann, Community Manager
Reviewed March 19, 2025
I requested a schedule change due to delay in obtaining my transcript. To avoid repeating classes already taken an Academic planner rearranged my schedule which left a short gap in between my classes. I was not informed that I would need to request a leave of absence nor was I informed that this adjustment would cause me to be unenrolled‼️ My financial aid has been delayed as a result causing me a financial inconvenience due to your failure to inform me of the consequences. My transcript still has not been reviewed I was told it would be approximately 10-14 days. Now I am being told there’s a back log. Your financial team should have access to my schedule and been aware that I was still enrolled.
-Leann, Community Manager
Reviewed March 17, 2025
My only issues are that the tuition is expensive and there are a lot of unnecessary phone calls/follow up (which I guess is better than the alternative) when a quick email would suffice. Otherwise, I have nothing negative to say. This is a great program for working adults as it allows you to complete your degree while working.
-Leann, Community Manager
Reviewed March 16, 2025
The faculty at the University of Phoenix have demonstrated exceptional dedication and commitment to student success. Dr. ** has been a compassionate and understanding guide, offering invaluable feedback, clear direction, and personal support throughout my doctoral journey. Her grace and follow-up during a family emergency showed a level of care that went beyond expectations, creating a sense of trust and encouragement.
Similarly, Dr. ** has been remarkable in fostering an open and supportive learning environment. His encouraging feedback and approachability have greatly enhanced my academic experience. Dr. **, Dr. **, and Dr. ** have also stood out as exceptional instructors, consistently providing positive, constructive feedback and maintaining open communication. Their expertise, encouragement, and dedication have been instrumental in creating an enriching and supportive academic environment. Collectively, these faculty members exemplify the values of guidance, communication, and care, making them key contributors to the success and satisfaction of their students. They truly go above and beyond to ensure a meaningful and positive learning experience.
-Leann, Community Manager
Reviewed March 14, 2025
This is my third degree I am pursuing online. My first was with UoP Axia College for my Associates in Accounting from 2006 to 2008, then Thomas Edison State College from 2010 to 2012, and now my graduate degree here at the UoP for Data Science 2024 to 2025. What I love about the University of Phoenix, they allow you to focus on one subject at a time for 6 weeks. I like that. I feel like I learn more because I am juggling a family I am raising and a full-time job while pursuing this degree. Not easy, but UoP makes it doable to really absorb what you are learning so you can retain the information. Thank you!
-Leann, Community Manager
Reviewed March 14, 2025
As a single mother to a wonderful little boy, I am committed to being the best role model for him. Through hard work and dedication, I was able to achieve my goals with the help of University of Phoenix. My motivation comes from my faith in God and my son, who inspire me to reach for the stars!
-Leann, Community Manager
Reviewed March 13, 2025
My experience with the University of Phoenix was AMAZING! I am so happy I chose to attend to obtain my MBA. The competency-based program was exactly what I needed as a full-time mom working in a demanding career. This program enhanced my knowledge and skills, and I had the best instructors and mentors throughout the process. The University of Phoenix provided everything I needed, and I always had access to real people through phone, chat, or text messaging. I truly recommend this program to everyone, and if I decide to pursue another degree, I will definitely choose the University of Phoenix again!
-Leann, Community Manager
Reviewed March 13, 2025
"I am incredibly grateful for the outstanding support I have received from the University of Phoenix. The academic counseling team has guided me through my coursework, ensuring I stay on track for success. The career counseling services have provided valuable insights into my future career path, while the enrollment team made my transition seamless. Additionally, the financial aid services have been instrumental in helping me navigate funding options, making my education more accessible. I sincerely thank each of these departments for their dedication and commitment to student success. If you’ve had a similar experience, I’d love to hear how these services have helped you!"
-Leann, Community Manager
Reviewed March 13, 2025
University of Phoenix has been a great school. Couldn't ask for better. I have came back to school after 20 years and the experience has been wonderful. Everyone has been so hopeful and has made sure I have everything I need to succeed. They are constantly reaching out and asking if I need anything.
-Leann, Community Manager
Reviewed March 13, 2025
Since starting this journey at UOPX the faculty and staff have been such a delight, always there for me, the platform is so easy to navigate and self-explanatory and on the off chance of that you are lost or confused there's tech support all the time. It's just a really great place with a lot of awesome staff and faculty.
-Leann, Community Manager
Reviewed March 13, 2025
The facility and instructors go out of their way to support and help you. They really are with you every step off the way. Three have been times when I have become frustrated and wanted to withdrawal from school. So I called the university to withdrawal, the guidance counselor, they are all very caring, we talked through the reasons why I wanted to quit, we talked through it and here I am still enrolled as a full time student. Your instructors ate there with you too, the entire staff at the University when I say they are there right beside you every step of the way, they truly are and truly care. To be honest this is the most support, and support system I have had throughout my life.
-Leann, Community Manager
University of Phoenix Company Information
- Company Name:
- University of Phoenix
- Year Founded:
- 1976
- Address:
- 4035 S. Riverpoint Parkway
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85040
- Country:
- United States
- Website:
- www.phoenix.edu
