
University of Phoenix Reviews
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About University of Phoenix
The University of Phoenix is an online university focused on education for working adults. It offers over 100 career-relevant programs and flexible, asynchronous classes. Students take one course at a time, with each lasting about six weeks. One-on-one support is available 14 hours per day, five days a week.
Visit www.phoenix.edu- Designed for busy schedules
- Online, asynchronous classes
- Professors with real-world experience
- Scholarships available
- Tuition locked at enrollment
- Only one in-person campus
- Lacks strong networking opportunities
University of Phoenix Reviews
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Reviewed July 29, 2026
I graduated from the Cyber Security program in March of this year. I'm a retired military flyer who was hired to teach Cyber Students. I wanted to get smarter on Cyber to be able to communicate terminology and concepts in a context that they understand. The Phoenix program is excellent for self starters. That being said...For people who have a hard time holding to a schedule this program could be extremely challenging.
Reviewed July 29, 2026
I am still wanting to switch back to nursing so I would have to go to a school near me. I’ve been waiting for a phone call so you could walk me through it but I have enjoyed my time w Phoenix. Once a Phoenix always a Phoenix. No one will ever take that from me. #stillirise
-Leann, Community Manager
Reviewed July 29, 2026
UOP was a short lived experience but I enjoyed it. I started in 2010 and left the program burnt out from school but came back and finished my master's degree. Great professors and students gave great feedback filled with energy and enthusiasm. Counselors were great and quick to respond. Give the whole student experience a 10.
Reviewed July 17, 2026
Aloha ~ I enrolled in the class without knowing whether it would fit into my busy schedule. Because of the flexibility of my Academic Plan, I am happy to report that it is working out quite well. I am so grateful for this opportunity to be a student at UOPX. I have felt super supported through the whole process. Mahalo!
Reviewed July 16, 2026
I really enjoy this school. It makes learning easy, and not stressful at all. The only downfall I have is the excess refund money that’s due takes forever to come. That’s my only complaint there was a change in vendors and it’s not great at all.
-Leann, Community Manager
Reviewed July 16, 2026
The online classes have been helpful and easy to follow. I’ve recommended the school to my kids and friends, and someone even enrolled because of my experience. Overall, it’s been a good program and I feel supported.
Reviewed July 16, 2026
My experience at University of Phoenix has been a good one so far. The classes are very manageable with the time frames. Also, I like the format of the classroom a lot. I also enjoy that I’m being checked on a lot because I do need motivation and the school academic advisors and admissions. People always check on me to make sure everything is going good in class.
Reviewed July 15, 2026
I have loved my experience at the University of Phoenix online courses so far. I haven’t had any trouble at all with reaching out and getting ahold of someone. They are always there when they are needed to help in any way that they can. They made the onboarding process a breeze for me, even though I was hesitant to start, and ever since then, every class has given me more and more confidence. I’m completely satisfied in my choice to attend the University of Phoenix!
Reviewed July 15, 2026
My experience been brunch trail and tribal situation and so thanks. A classic, slightly redundant phrase used to describe the difficult experiences, hardships, and tests of endurance we all face in life. Whether you're dealing with everyday stress or major life challenges, the term highlights the process of overcoming adversity.
-Leann, Community Manager
Reviewed July 15, 2026
The communication regarding financial aid disbursement has been pretty bad. I made decisions that were based on what was communicated to me on the financial aid portal, and what was communicated to me on the portal and through letters/emails was not accurate. I’ve been waiting for 2 months for my final disbursement and the date keeps changing. It’s very frustrating. I’ve done everything that I’m supposed to do, now I need UOP to do its part. If the communication was better and realistic expectations were set, I could have approached things differently and I would not be in a bind. That is definitely a process that needs to be improved upon.
-Leann, Community Manager
Reviewed July 15, 2026
I like the structure and the classes. The professors are kind. I'm enjoying my time. The financial dept did give me incorrect information which pushed my graduation date back. That was frustrating. Other than that it's going well.
Reviewed July 15, 2026
Completing my Master's degree has been an incredible accomplishment, and I truly appreciate the support I received throughout this journey. The experience was positive, and I felt encouraged every step of the way. The faculty and staff were helpful, professional, and committed to helping students succeed. I'm proud to have achieved my goal, and I'm grateful for everything this program has provided. Thank you for being a huge part of such an important milestone in my life!
Reviewed July 15, 2026
The school’s overall is a good school but I think that when a students signs up for any program they should feel welcomed to the oncoming school. They should receive a free gift bag or some sort of things from the school, we have to pay for the items that has been listed. Some can afford them and some can’t when they have to work and provide for their family and try to maintain school and their grades as well
Reviewed July 15, 2026
My experience at the University of Phoenix has been the most uplifting and positive of my entire educational journey. The support, encouragement, and learning environment helped me grow both personally and professionally. I am truly honored to be a University of Phoenix alumna and will always be grateful for the opportunities and experiences I gained there.
At the same time, I was saddened to transition to another university because the University of Phoenix did not offer the master’s program I wanted to pursue. Although moving on was the right decision for my academic and professional goals, I will always appreciate the foundation the University of Phoenix provided. It will always hold a special place in my heart as the institution that helped shape me into the social worker and lifelong learner I am today.
Reviewed July 15, 2026
I've had a overall great experience with UOP earning both my minor and undergraduate degree. The advisers were even better the second time around. It's like it just gets better. I'd return and recommend UOP for sure to anyone considering enrolling. Besides the enrolling process the classes and the structure is easy to navigate. The material is engaging and user friendly. The instructors were all great as well. They're plenty of resources and tools available to help any student succeed whether a beginner or expert. I'm proud to be an Alumni.
Reviewed July 2, 2026
I think this school financial department needs to be audited. I am a Chapter 31 VA student, so every class is paid for no matter what. Unfortunately, this school cannot even charge the VA on time to get classes paid for. I use student loans also, and that has been a nightmare. I have been to regular colleges, and they run so much smoother, I did online because of a newborn baby, to make it easier, but this school had made it so much harder, for what?
-Allie, Community Manager
Reviewed June 30, 2026
I've had issues not only with customer support in the past for enrolling, but now I'm having issues with my classes assignments through my labs. They're literally broken to the point where I can't do my school work. It's either I can't type or copy text to the in lab computer and other errors when I follow the solution video step by step (sometimes the solution video shows different inputs than what I'm supposed to put in). Now I can't click and drag items, which is basically the whole assignment: dragging one item and I can't even do it.
I'm paying close to $1100 per class, and this has happen repletely with different classes and my teacher can't even do anything about it (which is not his fault) and I have to contact the people who made the labs. I expect better and I would've stayed and not transferred to University of Phoenix if I knew what I do now. I should expect quick fixes from an online IT class where the whole point is to fix computer problems. Would send proof, but like my last review, nothing will be done.
-Allie, Community Manager
Reviewed June 29, 2026
Great school! They make it easy and conventional to earn your degree no matter what your schedule is. The staff are friendly and helpful. They have tons of resources for pretty much anything you need.
-Allie, Community Manager
Reviewed June 24, 2026
University of Phoenix really believes in what they advertise support. I say I appreciate and thank every person at University of Phoenix! I also say my family is very supportive in the process of starting my first program at University of Phoenix.
Reviewed June 24, 2026
Class tuition is extremely high. $2200 for classes that require testing. Discussions every week become annoying over time because it seems repetitive. I wish I would’ve chosen a different school. Thinking of switching schools due to the fact of the work overload. I understand it’s online school but I know I can find better academics in another university attempting to get my bachelors
-Leann, Community Manager
Reviewed June 24, 2026
The last person I spoke to on the phone was extremely rude and unhelpful. I asked if I could change communication options to receive fewer calls while I’m at work everyday, as I receive calls from UoP in excess of 20 times a month if not more. He had a rude tone and pretty much told me “Um no”.
-Leann, Community Manager
Reviewed June 15, 2026
I dropped out of University of Phoenix, I had a fictional Academic Advisor who evidently does not exist, based on the times I tried reaching out to him to never get him. In addition, have instructors that are law enforcement officers by day and teachers by night who did not care what I wrote for assignments, no correction, no improvement, I could have done better, just words thrown out to me but still giving A’s. I purposely wrote assignments with multiple errors that was not corrected and still given an A. Not sure if the diploma would be worth the paper it would be written on. Because of allowing anyone to supposedly teach courses, they are probably not officially authorized to teach. My awarded scholarship was taken from me after they were awarded, I applied for because of my post 9/11 had ran out.
-Leann, Community Manager
Reviewed June 13, 2026
Ya I have a review. Not only did the funds go wayyyy down which I understand is probably trumps fault not y'alls, I now have to wait for the excess way past the time of month when I most need the money, not to mention, the school website isn’t compatible with my iPhone 7 any more, because I can’t afford a better phone, and I can’t do my textbook reading on it anymore which is really really inconvenient because I used to listen to my books on the road or out and about. I can’t even download the bibliu app and listen offline anymore.
-Leann, Community Manager
Reviewed June 12, 2026
The Phoenix onboarding was great, very informative, very proactive and helpful every step of the way. However after my two classes my counselor changed and the communication has not been as smooth as it was in the beginning. I wished the same people would have stayed with me the entire time.
Reviewed June 12, 2026
Excellent! This has been my best college experience here at Phoenix. They have great faculty and advisors in all departments. They are consistent and caring and will make sure you are well taken care of and supported here. Thank you Phoenix!
Reviewed June 11, 2026
My experience at the University of Phoenix has been positive overall. I have been able to access my classroom consistently without technical issues, and the learning platform provides a wealth of information and resources that support my academic progress. One of the aspects I appreciate most is the flexibility and accessibility of the online environment, which allows me to stay engaged with my coursework on a daily basis. The faculty and course materials have helped me continue advancing toward my educational goals. The most challenging issue I have faced has been finding employment after completing my Masters degree. However, I do not attribute this challenge to the University of Phoenix. As I continue my education, my academic experience has been good, and the university has provided me with the knowledge and tools needed to pursue opportunities in my field.
Reviewed June 11, 2026
Overall good experience thus far through the PhD program. Professors are responsive and the material in most classes is up to date, relevant and relatable. The use of real world examples is good. Support from financial and from academic has been on point and seamless. Looking forward to finishing on a positive note by the end of the year.
Reviewed June 10, 2026
I would give University of Phoenix a 10 out of 10. As a working parent and wife, I can honestly say this school has been a great fit for my life and schedule. The flexibility of the classes makes it easier to balance school, work, and family responsibilities without feeling overwhelmed. Almost everyone I have spoken with during my time here has been warm, helpful, and caring. The instructors and staff have always made me feel supported and encouraged throughout my educational journey. In the almost year that I have attended, I have had very few issues, and the few concerns that did come up were handled quickly and professionally.
There was only one situation where I needed to speak with a supervisor, and even that was resolved swiftly and respectfully. Overall, my experience with the University of Phoenix has been very positive. I would definitely recommend it to anyone, especially working adults or single parents, who are looking for a flexible and supportive college experience while continuing to manage everyday life responsibilities.
Reviewed June 10, 2026
While the University of Phoenix does allow you to get a degree with a busy lifestyle. The university fails to mention how most workplaces refuse to accept any degree from the university, as well as the countless headaches from the professors who don't submit grades on time or fail to communicate with their students after countless emails. And financial aid is a nightmare with this university, especially during disbursement time. I personally will not be returning after graduation.
-Leann, Community Manager
Reviewed June 10, 2026
My experience at University of Phoenix was built on a lies from the admission counselors. They promised me that once I got going within my classes that my academic counselor was going to reach out to me. To help me get started on applying for life experience credits and that never happened. The only time I ever heard from my academic counselor especially Jill **, the first one I had was when I was missing assignments, or I was late on a discussion board. Otherwise I never heard from her or anyone. Then when I called her and explained a very personal situation that was affecting my school, she told me she would call me back on a specific date and then she didn't call me. When she finally did she told me that I was basically a number in your system. That was so disheartening. I was really excited to go to your university and now I wouldn't recommend anyone to attend this university.
-Leann, Community Manager
Reviewed June 10, 2026
The University of Phoenix needs to partner with me to take the opportunity of providing insurance and securities advisors the opportunity to obtain a certification combining the four classes of accounting, finance, marketing and entrepreneurship to strengthen confidence and instill humility in those who will be advising our next generation on matters pertaining to protection of their lives and the redistribution of wealth.
Reviewed June 10, 2026
I love UofP! They have extremely helpful faculty members that actually care about you and your successes. They also have awesome resources to help you in all aspects of your life. Taking this journey for my self betterment has been amazing and I couldn’t have picked a better school!
Reviewed June 10, 2026
I have been welcomed with open arms by amazing staffs at an amazing university. My professors in every course have been so kind and always willing to help. I applaud each and every one of them for taking the time to help me understand difficult concepts and solve problems.
If I could go back in time, I would have started college much earlier, and I would have chosen the University of Phoenix. I would recommend this school to everyone. Through this experience, I have learned that earning a degree is not just about having proof of your education it is also about the knowledge, growth, and experiences that are instilled in you, which you can enjoy and share with the world. I can’t wait to begin the career I have always wanted and make my family proud. 🌺
Reviewed June 10, 2026
The coursework is interesting and usually the schedule of online coursework is flexible enough to allow me to attend on my schedule. The residency courses requiring face to face attendance are tough. The first residency was in person and on campus. This was a significant expense. The second residency is face to face for 6 or 7 hours across three days continuously which is not conducive to family life.
Reviewed June 10, 2026
Staff is very helpful and answers all my questions and concerns I may have. They always return calls back at a reasonable time. My teachers also is very helpful. They always email us back when we send them messages.
Reviewed June 10, 2026
I am very pleased with all the information that I have received every time that I have called in for assistance. The only issue that I have would be when our funds are delayed, but I understand, and we all need to learn a little patience.
Reviewed June 10, 2026
I was laid off my job, therefore I applied for emergency aid. I submitted my evidence for my emergency aid. I called in every single day and talk to a representative asking for updates on my emergency aid and was told every single day that there were no updates was later denied because they claimed to need more information that no employee mentioned to me when I was calling in for updates on my emergency aid. On top of this my financial aid has been delayed for a month now. This is so unacceptable and unprofessional of how the employees with this company treated me, a student who is going through a hardship.
-Leann, Community Manager
Reviewed June 2, 2026
The University of Phoenix is the best University one can attend! The staff and faculty are AMAZING! I met not only the best professor, but the best teacher I have ever had in my entire life at UOP. If you have to take “Critical Thinking in Everyday Life,” take the class from, Professor Elizabeth **! Professor ** is a model professor! She will stay on the phone or computer as long as it takes to help her students and send tons of links to videos and other sources that will guide students through areas they are having difficulties in.
She will work with her students on assignments and discussions and explain complex concepts they are having difficulty understanding. She never gives up on her students! She cares deeply for her students and works tirelessly to help them! Professor ** sets the stage for the kind of professors you’ll get at UOP! And the students are great a UOP, too! They’re smart, funny, kind. And supportive! Come join us! We would love to have you!
Reviewed May 29, 2026
My journey with the University of Phoenix has been nothing short of transformative, both academically and personally. From earning my Bachelor of Science in Management—where I was honored to be on the Dean’s List—to completing my Master of Business Administration with a 4.0 GPA and recognition on the President’s List, every step of this experience has shaped who I am today.
As a member of Delta Mu Delta, the international honor society in business, I felt affirmed in my commitment to excellence and lifelong learning. The structure and rigor of the programs challenged me to think critically, lead confidently, and apply what I learned in real-world settings. This foundation has not only strengthened my professional skills but also supported my growth as a published author and as a recipient of the 2026 Most Influential Women recognition—milestones that I proudly connect to the discipline and knowledge gained here.
What truly sets the University of Phoenix apart is its faculty. The professors are not just educators—they are mentors who genuinely invest in their students’ success. Their guidance, encouragement, and real-world insights made a lasting impact on my journey. They saw potential in me, challenged me to rise higher, and supported me through every phase of my academic path.
The flexibility of the programs allowed me to balance my education alongside my professional and personal responsibilities, making it possible to achieve my goals without compromise. I am incredibly grateful for the opportunities, the support, and the community I found at UOPX. The University of Phoenix did more than provide me with degrees—it empowered me to elevate my voice, pursue excellence, and make a meaningful impact. I will always carry this experience with pride and gratitude.
Reviewed May 28, 2026
I thoroughly enjoy my navigation of learning throughout my courses. Every instructor is not the same which is a good thing. Learning is shaped and molded to prepare for the workplace environment ahead! Financial services can be challenging however, everyone is doing the best they can. I would not hesitate to recommend UPX, if you want to learn and grow in and out of classroom- come join the UPX family!
University of Phoenix Company Information
- Company Name:
- University of Phoenix
- Year Founded:
- 1976
- Address:
- 4035 S. Riverpoint Parkway
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85040
- Country:
- United States
- Website:
- www.phoenix.edu
