University of Phoenix

I will be graduating with my B.S. in Public Administration next March and have had a great journey with UoP so far! The professors are all very knowledgeable in their fields, are very supportive, and the online platform works well for me (being that I have a full-time job and no time to make it to a brick and mortar college campus.) I have absolutely no complaints about the program, the online platform, or anything in general related to my experience at UoP. It has been an incredible experience! I have learned so much and have had to work hard to keep up my GPA, just as I would at any other school. I highly recommend this school to anyone who is looking to advance in their career.

Hi All,

I attended classes at the Pine Island and Cypress Creek locations and Graduated in 2006. I am still waiting for them to send me my Diploma. According to their customer service department, I did not do the exit interview. They have no record of it. I fulfilled all the requirements, but despite this I have to pay for copies of my transcript just to prove that I even attended this institution. The last customer service rep told me I would need to travel to their head office to get the matter resolved. This means travelling from Florida to Phoenix Arizona. I earned 123 credits, received a piece of paper during the graduation ceremony. Finished my final class. Had the exit interview. Still no diploma. Student **

I am really surprised at the bad rap these guys have gotten over the years. As someone who attended a few different schools, I can assure you, you get no lesser of an education here than anywhere else. People have this weird perception of a stigma against online education or something its really bizarre. The school is accredited and meets the standards that are set. I don't know why they think it's any different than a school you actually physically attend. I've done both. I didn't notice any difference other than UoP was a lot more convenient to my work schedule. Honestly, I think it's a just some kind of bias.

As a military spouse, I never had anyone to try to force me to take a course with expectations of being hired after graduation. I have a Master's in Health Administration. You get what you put into your classes.

I am about 2.5 years into my 4 year degree. I loved the first 2 years and was breezing through my classes and had no doubt I was going to finish my degree with a high GPA. Recently the format for online classes has changed. Every course now has team assignments where you are thrown in with a random group of people from all over the country who also have jobs, families, and are in different time zones. This has been the worst experience for me. Online courses are not the right format for this learning style and I would say most people who choose online courses do so because they need to be able to work on their own time around their work and family schedules.

I was reading the online review early this evening on this site. I was discouraged by some of what I was reading. What al lot of folks fail to understand is if you are a student, seeking employment for a specific job. You need to do some homework. I am currently a UOPX student, working on a MA in education. I called my home state DOE to ensure the degree I was seeking leads to obtaining a teaching license in the state. I spoke with teachers I know and they said I am good to go. The issue with with the reviews mostly are people just not doing their due diligence and checking and ensuring the degree is a match for the career they are pursuing. Furthermore, if you go to school, you have to pay. If you don't most likely you are noting going to like the person that calls you to let you know you owe money. That doesn't mean a school is a bad school because they expect people to pay their bills.

I am a retired Army soldier and I attended UOP and received both my Bachelor's (2011) degree masters degrees (2014). I attend class for both degrees in the class room because I wanted a more personal experience. I love the interaction among my classmates. UOP is not like any other college programs I've attended. The lectures at UOP became open discussions among all of us. Those discussions were extremely refreshing, they made learning truly easy to understand and capture. The program formats and materials made it connectable, relate-able to career situations. The small group settings was awesome, by the end of the program my teammates felt like family, we shared a lot of great times in and out of the class room.

I took a python class at UOP and now have written three D apps from the knowledge gained from my software development classes at UOP. I will say that I had to dedicate and take the initiative to read and do every assignment and pay attention to every detail. The thing about online schools is that it's up to the person to truly apply themselves. That is while the student is in school and after they graduate. I have read a lot of people saying businesses don't take their education at UOP serious, but it is your job to make them take you serious. Keep calling apply yourself and don't give up. You worked hard for that degree and when they finally give you a chance prove them that they are wrong. I finish school in June and have a job in IT lined up. UOP reports 57% job success after graduation. I hear all kinds of stories from everyone that finishes school saying they can't find a job in their field for this or that excuse but it's just that an excuse!

Firstly, classes through the online program at UOP are kind of a complete joke. I did not learn a single thing. It all felt like busywork. Secondly, they are incredibly expensive for what they are offering. I withdrew from the university during the first week of a course (at the start of the week, way before it ended) and they charged me nearly $400 for the class - that I didn't even start. It's incredibly frustrating and they will not waive that. They do offer a payment plan if that's what you're looking for.

I wanted to complete my education and as I have 3 kids and was working at the time was a good idea for me. So I ended my BBA and MBA at University of Phoenix with a 3.62 GPA. However it is like I didn't nothing. To look for a better job as soon as they see University of Phoenix in my resume that put the sign "idiot" in my forehead....Seven years ago I graduated and my diploma is good as a toilet paper. Don't waste your money here please. I have a loan that I can't pay because I can't find a job with their studies reference.

This is an amazing university with incredible programs, curricula, and excellent support from the staff and faculty. I complete my masters in 2015 and will culminate my doctoral studies in 6 months. Tuition is as much as in any other university. I compared this university with my state universities and I had to stay with Phoenix. State universities can't compete with UoP programs and excellent, well structured learning platform.

The degree is only good if you have years of experience in your filed and just need a piece of paper. The degree did help me because I had years of experience in my field and most companies in my field require a degree. Since I had years of experience they did not care where the degree came from as long as I had one to meet company policy. If you plan to go into a new field and don’t have years of experience in it, you will not get hired. Companies won’t take your degree seriously. Don’t get an accounting degree and expect to become an accountant or major in IT and get a job in that field unless of course you have years of experience at it and have a reputation in the field.

I am not finishing my degree with the UoP as I am strongly opposed to the "group projects". I have only had two of them and switching to another school. This university is not viewed favorably by other universities or reputable companies and now after experiencing the Instructor at the UoP, I can understand why. One of my coworkers received a Bachelor's Degree through University of Phoenix. She then attempted to go to a different, more prestigious university for a Master's Degree, and they would not accept her Bachelor's from UoP.

I have been attending for 4 years. I am 2 months away from graduating with my Bachelor's. I can tell you right now, attending UOP was the worst decision I have ever made. I have felt that way from the beginning. I tried another school for a year but it wasn't much better. In the beginning, I was lied to by my entrance counselor. When I started it was ok for the first few classes. As things got more complicated, I realized that the instructors are really just there to start the class and grade work and I am sure that most of the time they don't even review it. The advisers are never available. The financial department is never available and the learning teams that they make you do are the biggest joke ever. There are better online colleges out there. Please go to one of those.

UofP offers online course run by facilitators that essential post university-provided curriculum into its course software. If you are expecting anything similar to an instructor or professor, think again. You will be in charge of your learning experience with very little, if any, instructional value added by the class facilitator. The facilitator's primary purpose seems to be to 1) paste material into the course-room and 2) grade assignments. And don't expect much, if any, non-format related feedback on your graded papers.

I registered to be a student at the University of Phoenix in December of 2018. I was able to begin classes in January 2019. After a few 5 week courses it is now July of 2019. I decided this is not for me. The classes are supposed to be designed for people that work and want to further their education and obtain a degree. I have 20 previous credits that I carried over from another school.

I went to UoP for my undergrad. I was looking into a certification so I went back to UoP. The Admissions Counselor (salesperson) gave me the cost for the classes and what financial aid would cover. I moved forward, took 1 class and had to drop due to personal issues. I paid the balance due and was told by Financial Aid I had a zero balance. Fast forward eight weeks and I get a bill for almost $2K. Called UoP and was told my financial aid was sent back to the lender mid February and I was responsible for the balance. Without notice, no letter, no calls, they sent my account to collections. The harassing phone calls went on for weeks while UoP reviewed my account. After their review, I still owed the money and it isn't possible to get the money back from the lender.

They are an absolutely SCAM. They sent me a bill in 2018 for $54 almost a year after I had graduated. I called and inquired what it was, they said it was sent in error and they would take care of it. Fast forward to December 2018 and the same thing happens. A finance manager assures me IN WRITING that it was resolved for the final time and will not happen again.

Twice I've taken a class with the University of Phoenix and been dropped after completing three weeks of work and receiving an A - full credit on the assignments I turned in. Why? Because I did my work, including responding to classmates on the discussion board, early. I turned in work on a Monday instead of Tuesday, which is strangely the beginning of the University of Phoenix week. This cost me almost a $1000. The administration was very friendly, but did nothing to help me. They are a profit-making industry and do not care about education or their students at all. I will never work with them again.

I would not recommend this school to anyone. They were very rude to me. They made me feel very uncomfortable and I would say this is the worst online school. They seriously need to shut down. The whole thing was just weird. The whole thing was uncomfortable and a difficult process. I would not recommend this school to anyone because it is just a big waste of time.

I’m 53 still paying for student loans from 2005 so this College Choice has been the one decision I regret. It was one of the only online choices back then so I was able to work, raise children and obtain my Bachelor's degree. It was difficult and took many sacrifices, but I did it. The regret is because unfortunately they had a bad reputation of not being a “real college” - many employers viewed my application the same as someone without a degree so here I am at 53, paying back the ridiculous amount they charged for a degree that only caused me financial hardship. I normally don’t leave negative reviews, but this was the worst choice I made in life and unfortunately am reminded of it year after year as I pay for degree others didn’t value.

I attended University of Phoenix 100% online for exactly a year and the experience was incredibly positive. A few months ago, I decided to move from online to on campus because the G.I. Bill pays considerably more for attending in person (on campus), opposed to only attending online. I find that attending in person doesn't really make quality use of the time you spend there (the 3.5 hours you spend there), 3 out of 4 of my campus instructors so far prefer to sort of just have "campfire discussions" for the whole class, and then you still have to do all of the actual work online (unless you are doing a class presentation). My consistent 4.0 grades have slipped considerably since transferring to the on-campus environment.

I've gone through hoops trying to secure financial aid and federal student loans. The University of Phoenix has sent me paperwork to fill out because of my home situation during the 2016 timeframe (I reported being homeless on FAFSA because I lived in a hotel and not an apartment or house). I live with roommates now in an apartment and my mother lives in an apartment separate from me. We are two towns away and it's hard to drive every day up to her apartment because of work schedules, projects that need to be done, etc.

Attended since 2/2017 and graduated 6/2019. Had a great experience, material was challenging and instructors were great and very helpful. I highly recommend this institution for working adults who want to further their educational experience in a positive environment.

First of all my paperwork was told to me by financial aid that it is to be held until all paperwork be received. I was told this after a month into my classes. They didn’t even notify me of the paperwork I needed to finish the process until I made countless calls. Until someone finally said let me investigate and later found out my second month of classes I needed to send my birth certificate. Despite this whole time no one told me that my birth certificate is required. I contacted them after everything was finished and asked about my disbursement date. They informed me that the funds on the account would be coming to me. I waited until the disbursement date came and later found it they were charging me for two classes.

The school is too expensive. The online classes are not suitable for full-time employees. The new blackboard system is an epic fail. The students are encountering many challenges and it’s difficult to complete assignments and collaborate with the assigned teams. The advisors and the Tech Support team do a great job making the students feel as though the technical issues are the students fault. It’s a waste of money, time, effort, and energy to go through unnecessary hassles that are not beneficial for the students.

After 4 years, I'll finally graduate. Things were ok for the most part, until they went to Blackboard instead of the proprietary classroom they had. From the start, there were technical problems with their Blackboard application. Assignments wouldn't submit correctly, labs scores wouldn't record, and all this made my grade for class plummet. When asking the Professor, all he would say was to contact support. Even though the system made the assignment late and the submission showed but couldn't be clicked on, the professor would still dock points from the grade after the error was corrected. I do not recommend this school to anyone.

The night before starting 2 classes I ended up w/ a severe concussion. I emailed my counselor the day after the classes started to withdraw. She told me I was too late and are still charging me. I have documentation from the hospital ICU I was admitted to. I also have documentation from my doctor that I couldn't read or be on a computer for several weeks. I can't access my transcripts due to this. Literally not even 24 hours after the classes started I withdrew via email. Yet they are still trying to charge me over $1200. My concussion was so bad that I couldn't walk on my own, get up or basically do very much on my own for almost a month. Yet they still expected me to complete two college courses. Please explain that to me.

I graduated with a BS in criminal justice. My career was to be part of the NYPD. However, when I signed in to start my program the "enrollment advisors" did not tell me that in order for me to be a police officer all I need is to have an associates degree, plus I would have to take a city exam...pass it. Then go through the hiring process. Therefore a BS diploma won't guarantee a job position in any police department. The enrollment advisor told me "Yes yes you can work for the FBI/CIA and also if you pursue a higher degree you would have more chances." The truth is that I have 78,000 to pay back and the NYPD won't hire me. Please don't choose this institution! Go to a regular local university and get all the info you need before you sign in any program.