University of Phoenix Reviews
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Reviewed June 17, 2024
The MBA programs are solid but not the DBA programs. The MBA programs, I got solid support and solid professors and grades. Now, we run into Dr. Jennifer **, she is abusive, unethical and practical grader.
-Leann, Community Manager
Reviewed June 6, 2024
My name is Richard **, I was accepted into the University of Phoenix, went to class for one week, and then removed from class after one week because they claimed I needed more documentation. This is after my school had been paid for by fafsa, so they stole my aid money and didn't give me anything, and now this is going to be on my credit. This school is a ponzi scheme, they are a diploma mill. I hate I ever applied to this crap.
-Leann, Community Manager
Reviewed June 6, 2024
Spent 2 yrs of my life on a worthless degree that has no jobs available and it's what they talked me into computer networking. Interaction online was a joke. You had to make a simple reply like your ide make sense. Now I have over 30k in student debt and had to take all relevant classes to get my required credits. Their credits weren't fully recognized by a local college or other online colleges.
-Leann, Community Manager
Reviewed May 14, 2024
I wish I never made the mistake of signing back up for this school. I have 2 courses left and then good riddance. The last few months for me have been extremely hectic, with my two-year-old daughter’s brain tumor being removed. I did my discussion a day early, just to get no credit for it, not even partial, and being told “Oh well, next time do it when it’s due...” I guess I expressed my concern to the wrong person, because I guy I spoke to was super rude for an academic advisor, he didn’t advise much at all. Also, the comments about the school not stepping in on professors grading unfairly, they won’t. It’s up to the professor's discretion, even if they’re racist. My girlfriend had a racist professor that they did nothing about. They don’t care.
-Leann, Community Manager
Reviewed May 9, 2024
I partially blame myself for not doing more research before signing up to get my degree. I was desperate to finish and thought this was the best option. I finally graduated and just received my diploma in the mail today. I must admit, that its the most expensive piece of paper I have ever paid for, let alone, needed to make payments on. The upside is that it worked within my schedule. I work many hours and the freedom to go at my own pace, was nice. I did not get an education though, I only got a degree.
There are no instructors, there are facilitators that post assignments and then "grade" them. At least a quarter of the time they were not graded correctly and I had to ask for them to be adjusted. The majority of the time, they were not graded in a timely manner. If you got stuck on a problem, you had to wait at least 24 hours if not longer to receive a response. If you are good with completely teaching yourself all of the material and will never have to ask questions, and have the time to make sure all your work was graded correctly, this is the "school" for you!!
-Leann, Community Manager
Reviewed March 24, 2024
I started classes on December 12, 2023, on a Tuesday, and each week, ends every Monday, that is how each week is organized, and each class takes 5 weeks to accomplish and earn 3 credits. So far I have not one complaint about the UOPX as they have been nothing but supportive and I feel all the classes are scheduled great for someone that has a life outside of school. I love this school and I love this program. I feel all the negative reviews that I have read on this site could have been avoided. They would have paid more attention to how online college works. You can't compare them to traditional colleges because that's not fair to its set up totally differently. I hated Community College. That was a waste of time and money. I love This school and I would recommend it to anyone.
We're thrilled to hear about your overall positive experience. We're always here to support you!
Original Review: Feb. 27, 2024
This misuse of funds and misuse of protocols for code of conduct and allowing outsiders to influence the way they push students out the school and professors that make comments like JUST DO IT! Also allowing representative to manipulate the students because they are upset about the students' refunds. They are extremely prejudice.
-Leann, Community Manager
Reviewed Nov. 14, 2023
Avoid throwing away your money! I turned in every assignment on time, but the professor's grading was extremely rigorous. There were complaints from over half of the class, but the school took no action. Complaint tickets were initially opened but were promptly closed on account of insufficient information. I am looking into this further. If anyone can help me open a case against the school, please reach out to me.
-Leann, Community Manager
Reviewed Oct. 28, 2023
I started this school 15 months ago and it started with my calling them asking if they had classes that would help me learn how to grow my home business. I was told yes, and I started classes in July of 22. It is now October of 23. I have had a total of 3 classes that has gone towards my so-called business degree. I have borrowed 40,000 in a little over of a year for these ** classes. When I called to complain about the whole 3 classes that goes towards what I'm supposed to be learning, compared to the 15 classes that I have already taken, I was told that over the next 4 years, I need to take 69 ** classes to the whole 19 classes I need for the business degree plus the media certificate I need. This has been an epic waste of time and an even bigger waste of money! I could have gone to YSU and spent half this for a full 2 years! Avoid this school at all costs! Trust me in the end, it will cost you.
-Leann, Community Manager
Reviewed Sept. 16, 2023
I registered with UOP and graduated with a Bachelor of Science Degree in Business Administration/Healthcare Administration. I was told they offered job placement assistance. After graduation I started applying at all the local hospitals in the Kansas City Mo area and my local town as well. After 6 months of not getting anywhere I called UOP job placement services and was told that because I didn't live in Arizona or anywhere that they had campuses I did not qualify for their assistance. I contacted the Department of Education and put all my student loans in deferment which is where they still are because I can't afford them. My student debt is over $125,000 that's double what my mortgage is.
-Leann, Community Manager
Reviewed Aug. 22, 2023
On-line graduate classes at the UOP were both expensive and difficult. The group assignments were nearly impossible to complete because students were located in all parts of America, and it was nearly impossible to get everyone on the same page at the same time. It was also extremely difficult to get to talk to my professor in a one-on-one discussion. I also had difficulty obtaining the on-line textbook that I purchased for one of the classes that I took, thereby making it impossible to complete my assignments. I would never recommend the UOP to anyone, nor would I ever take another UOP class!
-Leann, Community Manager
Reviewed Nov. 30, 2022
I wanted to obtain my CLAD credential. I enrolled into University of Phoenix. I put a down payment on my classes and NEVER heard from them!!! When I contacted Cami the “representative” she acted like she didn’t know what I was talking about. In the meantime I got a full scholarship to take the SAME classes at a much better university!!! Do NOT go to this “money pit!”
Reviewed Aug. 5, 2022
When I registered for the University I was told that there was internships offered and job placement. I could have went to another school however the counselor was convincing. I graduated in 2016 and still haven't found a job in the Business field that is not requiring on the job experience. Now I have an unnecessary student loan bill for choosing a school that lied to me so I could have enrolled. I loved the online classes and working in a group. However, again I am at a financial loss and the student loan forgiveness programs want you to pay thousands before they would assist and that is not guaranteed that more than half the bill will be taken care of.
Reviewed July 17, 2021
I enrolled for the nursing program and was told by the enrollment counselor that there were not any accreditation issues. This was a lie and found out later on in the program. There were some faculty there to help you but somehow they slowly began to dissipate. The replacement staff along with the director was toxic. The school along with the director held myself back from taking my boards even though my grades were good and finished all my requirements. The staff along with their 3rd party "vendor" were railroading me and hindering my success. It was definitely personal and had nothing to do with my performance and till this day I do not know the reasons that it was done.
The University was not helpful in resolving this at the lower level and almost seem as they didn't care. Needless to say I had to get legal help to get my degree and the authorization to sit for my boards. It took me 6 months for this whole process. However, I still remained on top of my game and passed my boards despite the time and restraints the University tried to place on me. If it wasn't for my legal help I would still be at standstill with this school. This was a nightmare and I am glad it is over. Please do yourself a favor and run from this school or any For-Profit School if you can avoid it. They are not about the student but for money. I know people who were in the same situation I am in at UPOX and other For Profit School.
Reviewed June 28, 2021
I attended UOPHX as an undergraduate student in a classroom setting and later attended UOPHX as a graduate student on-line. The classes were very challenging and I wanted to give up. I had to work hard and do a lot of research and reading. UOPHX taught me so much and made me stand out at work when I put my degree to work. I learned so much and was prepared for today's world. UOPHX is very advanced in developing their curriculum and is aware of things that are needed in the world today. When it comes to technology and being a part of today's administration role UOPHX is the place to go. In order to get a good education you have to put your work in. You are always going to get out of what you put in something in whatever you do. There is good and bad in everything you do.
Reviewed June 26, 2021
I am just here to give my opinion on being enrolled at UOPHX. It is very different from what I am used to. I am a person who loves in person teaching. Being independent is usually rough for me cos my it’s hard for me to stay on task. But this was a game changer. I was worried about being overwhelmed with school work plus my regular job. What made me choose this route of schooling was the convenience of doing the work at my own free time rather than fit my life and schedule around having to drive to a school and fit all that in a schedule and pay for parking and all. Ugh headache. I only take 1 class every 5 weeks so I am focused on doing the work for that class only. This was a HUGE bonus for me.
I have read some reviews where classes put you in teams for projects and yes it can be tough but like everything it’s all about communication. I’ve had great teams in most classes where EVERYONE pulled their weight and only one class where there wasn’t much communication with my team and was forced to do most of the work. But honestly that has also happened at a brick and mortar college class for me so it was no different other than the teacher automatically picking the teams for us at UOPHX. The instructors have been great. I have always been in contact with instructors whenever I had a question about something but there is also a class forum to ask questions where the instructor or peers can answer questions for you. I feel like I’ve gotten a quality education so far.
I’m practically done with my Gen Ed and by Oct will start phase one of the teachers' program. I’m very happy with everything and grateful to have a great counselor whom I can ask questions about the program with or even about financial questions. While, yes, it may not be for everyone and maybe I’ve just lucked out but you do get what you put in and I’ve put in a lot of work to get this far and it’s been an amazing experience so far. Hope this has helped in making a decision to join. There is no better time than the present to make a change for the better. Good luck!!!
Reviewed Oct. 28, 2020
I am an former teacher with 16 years under my belt. I hold a Bachelor's in Education and graduated 4.0 with all the honors that come with it. I entered UOP Master program in 2008 in hopes of earning my degree. All my work was 3.75 - 4.0 until the teaching practicum. They deliberately failed me with a grade of 3.25. Now They could not fail me lower because I was an active teacher. So please avoid this college. They are EVIL as HELL and only want your money. I have been trying since 2000 to transfer the 35 units of that 41 unit program into another degree just to graduate and get on with my life. UOP said it won't do it unless I re-enroll and start all over. Does this sound like a College you would want to attend? So, I wasted $14,000 and 2 years here for nothing.
Reviewed Sept. 2, 2020
Twenty weeks ago, I was told that I would not have to pay anything to complete my degree. They said Pell and my loan would cover everything. I started my last class 4 weeks ago. The finance department, said that I have a balance of $745. I paid $630 of that, now I'm on my last week and now I owe $397. They adjust their billing to line their own pockets. Do your research before you sign your life away. I refuse to pay them $397. I know it sounds petty and dumb, but right is right and wrong is wrong. They are preying on innocent students who want more out of life. They only care about numbers. Stay away. Once you sign those loan papers, your livelihood is at stake.
Reviewed June 7, 2020
20 years ago I pursued a lifelong dream of earning a master's degree and becoming an educator at the college of education at the University of Colorado Colorado Springs (UCCS). I had just finished my bachelor's degree in Sociology and was still actively taking classes in the UCCS philosophy school because of my drive for knowledge and to better myself. I initially went into the Masters program at UCCS for sociology, but decided very quickly that I wanted to actually teach future generations - not just study about it and write critiques and social essays about it to small groups of academics. I Switched graduate majors and entered the school of education.
I should've known that something was amiss when the very first professor (who shall remain nameless and is now thankfully retired from the department) told everyone in our first class on the first day that only about 10% of us "deserved" to become teachers. Even though I had a terrible first impression, I still stuck with a program for another semester before concluding that the UCCS college education just wasn't going to give me the kind of education I needed to make a difference in the world.
So, Being the kind of person who had been running his own business with his father for close to 10 years, I decided to look elsewhere to earn the necessary credentials to enter the education profession. Enter the University of Phoenix. It can't be stressed enough: at the time this college was absolutely on the cutting edge of higher education. It was able to deliver curriculum and credits in a hybrid model online where you would do your work a couple days a week in person and still have to complete extra work at night with groups.
I have to say that although the University of phoenix has received much deserved negative scrutiny for being a "diploma mill" in its schools of business etc..., I found the education masters program in Colorado Springs to be highly complex and rather difficult to complete. In fact, of the two hundred or so students in my graduating class of 2004 only about half actually completed the Masters. Honestly, the program was hard as hell because it was designed to be just as difficult and valid of an educational training program as any four-year university or graduate school, but it was marketed to us working professionals who already had been busy working in actual careers for a few years. I remember completing HUNDREDS of hours of observational practicum as well as student teaching before being credentialed.
There is a caveat to this story. I have to say that since the early 2000's, the UCCS college of education has vastly improved - and I am now friends with a number of different faculty members in the UCCS Ed Dept. Although as with any University there is still "dead weight," I would rate it much higher NOW than a degree from Univ of Phoenix. in education. That said, in the early 2000s the University of Phoenix was a much superior education program to UCCS. And I must say the proof is in the pudding. Since earning my master's degree as well as my principal's license back in 2004, I've gone on to enjoy a very successful career in education. I saw my salary raise each year because of my credentials earned at Univ. of Phoenix and also had opportunities open up to me as a college lecturer. None of that would've been possible if I had simply gone from my teaching license as UCCS was offering back then.
As far as the structure of the Master's program at the University of Phoenix, It took me approximately 4 1/2 years to complete. After this I was identified as an educational leader by the now retired director of the program Dr. Genevieve ** PhD. and I went on to earn my principles license. I spent approximately $25,000 getting these credentials, which truly allowed me to realize my dream of becoming a teacher and future influencer. When I look back at it now, I realize that the University of Phoenix was an unbelievably "Best Buy" value for what I gained and what I actually paid. I was able to secure Stafford Loans at 1.625% interest. At UCCS I was looking at taking out loans in excess of $50,000 and that interest rates that were closer to 5%. The financial choice was clear back in the early 2000s.
Today I must say it is clearly a different story, but I would never stop anyone from earning a degree at either institution. Investing in one's self is truly priceless and you will want to shop around as a frugal, financially shrewd consumer to make sure that you're getting the best value for your hard earned dollar. Clearly, anyone reading my review will need to do their own research to make sure they are making the best financial move. But I will simply say that any prospective student should visit the campus as well as speak to the faculty before making any educational decision.
Reviewed Feb. 21, 2020
University of Phoenix is the best college I have ever attended. People who say this university is easy, was not telling the truth. The negative review are lies. I am a straight A's student with a high G.P.A and I must say the courses at the university are intense. You really got to put in the work, If you don't, you will fail. All the bashing and negative feedback towards U.O.P once lead me to believe it was true, and at first gave me a negative reaction, until I experience it for myself. U.O.P is an overall good college and would definitely suggest this college to anyone who is ambitious, motivated and college ready.
Reviewed Feb. 14, 2020
I am currently an online student at UOP. The option to do online school has helped balance my work life, mom life, church life, and school life. I honestly think if I didn't have the option to do online school, I probably wouldn't have pursue getting my degree. What I like about the program is how it is outlined, you do one class at a time instead of 3 or 4 classes through a course of a semester or quarter. The 5 week course allows me to concentrate on one subject at a time instead of 3 or 4. Although the course is accelerated through 5 weeks, I'm able to put my attention to 1 course at a time.
I know there are a lot of negative comments about the new blackboard. Honestly, I think it works a lot better and gives me less time reading discussions and concentrating more on the course reading. But like all things, you need to apply yourself and put in the work. As a manager, to me this shows dedication and drive to be able to get through these classes. However, online school isn't for everyone. Make sure you're doing your research before committing to any school. I spent almost a year before I decided on taking my degree program with UOP.
Reviewed Jan. 30, 2020
I will be graduating with my B.S. in Public Administration next March and have had a great journey with UoP so far! The professors are all very knowledgeable in their fields, are very supportive, and the online platform works well for me (being that I have a full-time job and no time to make it to a brick and mortar college campus.) I have absolutely no complaints about the program, the online platform, or anything in general related to my experience at UoP. It has been an incredible experience! I have learned so much and have had to work hard to keep up my GPA, just as I would at any other school. I highly recommend this school to anyone who is looking to advance in their career.
Reviewed Jan. 26, 2020
Hi All,
With all due respect to all negative reviewers, I would simplify my experience with the university by few words "I have achieved the target", which is having an accredited degree allows me to apply to higher positions in any company irrespective of the name of the university, as once you apply to any position, your capabilities will speak not the name of your university! If you are looking to "branding" your certificate, believe me, that will not do any help as the final word will be ALWAYS to "your experience and what you really know", nobody cares about "from where you have come!" They care about "where you are now".
Regards,William
Reviewed Jan. 24, 2020
I attended classes at the Pine Island and Cypress Creek locations and Graduated in 2006. I am still waiting for them to send me my Diploma. According to their customer service department, I did not do the exit interview. They have no record of it. I fulfilled all the requirements, but despite this I have to pay for copies of my transcript just to prove that I even attended this institution. The last customer service rep told me I would need to travel to their head office to get the matter resolved. This means travelling from Florida to Phoenix Arizona. I earned 123 credits, received a piece of paper during the graduation ceremony. Finished my final class. Had the exit interview. Still no diploma. Student **
Reviewed Dec. 17, 2019
I am really surprised at the bad rap these guys have gotten over the years. As someone who attended a few different schools, I can assure you, you get no lesser of an education here than anywhere else. People have this weird perception of a stigma against online education or something its really bizarre. The school is accredited and meets the standards that are set. I don't know why they think it's any different than a school you actually physically attend. I've done both. I didn't notice any difference other than UoP was a lot more convenient to my work schedule. Honestly, I think it's a just some kind of bias.
Reviewed Dec. 12, 2019
As a military spouse, I never had anyone to try to force me to take a course with expectations of being hired after graduation. I have a Master's in Health Administration. You get what you put into your classes.
Reviewed Nov. 2, 2019
I am about 2.5 years into my 4 year degree. I loved the first 2 years and was breezing through my classes and had no doubt I was going to finish my degree with a high GPA. Recently the format for online classes has changed. Every course now has team assignments where you are thrown in with a random group of people from all over the country who also have jobs, families, and are in different time zones. This has been the worst experience for me. Online courses are not the right format for this learning style and I would say most people who choose online courses do so because they need to be able to work on their own time around their work and family schedules.
Reviewed Oct. 22, 2019
I was reading the online review early this evening on this site. I was discouraged by some of what I was reading. What al lot of folks fail to understand is if you are a student, seeking employment for a specific job. You need to do some homework. I am currently a UOPX student, working on a MA in education. I called my home state DOE to ensure the degree I was seeking leads to obtaining a teaching license in the state. I spoke with teachers I know and they said I am good to go. The issue with with the reviews mostly are people just not doing their due diligence and checking and ensuring the degree is a match for the career they are pursuing. Furthermore, if you go to school, you have to pay. If you don't most likely you are noting going to like the person that calls you to let you know you owe money. That doesn't mean a school is a bad school because they expect people to pay their bills.
Also, its true UOPX had some issues with blackboard, which are now resolved. The program works well now and is better in many ways than the old program, it just takes some getting use too that's all. Lastly, degrees from UOPX are excepted by all universities and employers. UOPX is an accredited university. If it were not accredited. You could not even apply for a federal student loan or use Military TA or the GI Bill. Some of reviews on here are simply ignorant. They don't realize that the programs are accredited, therefore meet a standard, which obviously a few people could not meet the standard and moved onto another school, leaving a trail of negative comments. Most likely not realizing that all that complaining gets back to employers, which tarnishes a reputation of school for the simply fact that people are ignorant.
I am almost done with my graduate degree. I have no issues and the course materials and content are relevant and meet HLC accreditation standards. I will be employable when I graduate, so long as my resume and self are prepared to join the workforce. A degree is not guarantee employment in itself. You still have to do the things employers expect out of future employees.
Reviewed Oct. 18, 2019
I am a retired Army soldier and I attended UOP and received both my Bachelor's (2011) degree masters degrees (2014). I attend class for both degrees in the class room because I wanted a more personal experience. I love the interaction among my classmates. UOP is not like any other college programs I've attended. The lectures at UOP became open discussions among all of us. Those discussions were extremely refreshing, they made learning truly easy to understand and capture. The program formats and materials made it connectable, relate-able to career situations. The small group settings was awesome, by the end of the program my teammates felt like family, we shared a lot of great times in and out of the class room.
I've recommended UOP to several of my army buddies, friends and wife, many have, all of them are doing extremely well in their careers. If you not sure go visit a location or several locations. Talk to the students, ask questions, walk into the computer labs and you will see real learning going on because that's what I did before I choose University of Phoenix. The staff and Professors are true professionals. Many of the professors actually work in the career field for which they are instructing you're getting what's current in the industry now. Lastly the relationships you develop should you attend in the classroom classes are boundless, an unlimited value friends for life.
Reviewed Oct. 2, 2019
I took a python class at UOP and now have written three D apps from the knowledge gained from my software development classes at UOP. I will say that I had to dedicate and take the initiative to read and do every assignment and pay attention to every detail. The thing about online schools is that it's up to the person to truly apply themselves. That is while the student is in school and after they graduate. I have read a lot of people saying businesses don't take their education at UOP serious, but it is your job to make them take you serious. Keep calling apply yourself and don't give up. You worked hard for that degree and when they finally give you a chance prove them that they are wrong. I finish school in June and have a job in IT lined up. UOP reports 57% job success after graduation. I hear all kinds of stories from everyone that finishes school saying they can't find a job in their field for this or that excuse but it's just that an excuse!
University of Phoenix Company Information
- Company Name:
- University of Phoenix
- Year Founded:
- 1976
- Address:
- 3157 E. Elwood St.
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85034
- Country:
- United States
- Website:
- www.phoenix.edu