
University of Phoenix Reviews
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About University of Phoenix
The University of Phoenix is an online university focused on education for working adults. It offers over 100 career-relevant programs and flexible, asynchronous classes. Students take one course at a time, with each lasting about six weeks. One-on-one support is available 14 hours per day, five days a week.
Visit www.phoenix.edu- Designed for busy schedules
- Online, asynchronous classes
- Professors with real-world experience
- Scholarships available
- Tuition locked at enrollment
- Only one in-person campus
- Lacks strong networking opportunities
University of Phoenix Reviews
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Reviewed July 29, 2026
My overall experience has been great. There's nothing bad that I can say! From calling to inquire about going back to school to the whole process of enrolling and doing the financial aid forms all was so easy and went so smooth. They were a great help. The teachers have been a great help too. I’m one year in and 3 to go and I love it!
Reviewed July 29, 2026
Attending the MBA program at the University of Phoenix was a great experience. The flexibility of the program was one of the biggest reasons I was able to succeed while balancing a demanding full-time career. Being able to complete coursework on my schedule allowed me to continue growing professionally without sacrificing my education.
The instructors were knowledgeable, supportive, and genuinely invested in student success. Whenever I faced challenges or had questions, they were always available to provide guidance and encouragement. Their willingness to help made a significant difference throughout my MBA journey. I would recommend the University of Phoenix to working professionals who are looking for a flexible, high-quality MBA program that fits into a busy career and personal life.
Reviewed July 29, 2026
The school is great and they work with you as an adult to help you continue your education. Reasonable and helpful, you out in the time and effort and they are there to help you with continued success.
Reviewed July 29, 2026
My experience with the University of Phoenix has been positive and supportive. The course materials were clear, the assignments were well-organized, and the outline platform made it easy to stay on track. I appreciated how the lessons connected to real-life situations and helped me build confidence in my academic skills. The structure of the program fits well with my busy schedule, and I feel like I'm truly growing each week. Overall, I'm satisfied with my experience and would recommend it to others looking for a flexible and encouraging learning environment. I also appreciate how the school advisors call to check on me and make sure I'm doing well in my classes, that supports means a lot. Earning badges for completing classes is motivating and helps me track my progress. Overall, the structure, resources, and encouragement have made my learning experience smooth and rewarding.
Reviewed July 29, 2026
I graduated from the Cyber Security program in March of this year. I'm a retired military flyer who was hired to teach Cyber Students. I wanted to get smarter on Cyber to be able to communicate terminology and concepts in a context that they understand. The Phoenix program is excellent for self starters. That being said...For people who have a hard time holding to a schedule this program could be extremely challenging.
Reviewed July 29, 2026
I am still wanting to switch back to nursing so I would have to go to a school near me. I’ve been waiting for a phone call so you could walk me through it but I have enjoyed my time w Phoenix. Once a Phoenix always a Phoenix. No one will ever take that from me. #stillirise
-Leann, Community Manager
Reviewed July 29, 2026
UOP was a short lived experience but I enjoyed it. I started in 2010 and left the program burnt out from school but came back and finished my master's degree. Great professors and students gave great feedback filled with energy and enthusiasm. Counselors were great and quick to respond. Give the whole student experience a 10.
Reviewed July 17, 2026
Aloha ~ I enrolled in the class without knowing whether it would fit into my busy schedule. Because of the flexibility of my Academic Plan, I am happy to report that it is working out quite well. I am so grateful for this opportunity to be a student at UOPX. I have felt super supported through the whole process. Mahalo!
Reviewed July 16, 2026
I really enjoy this school. It makes learning easy, and not stressful at all. The only downfall I have is the excess refund money that’s due takes forever to come. That’s my only complaint there was a change in vendors and it’s not great at all.
-Leann, Community Manager
Reviewed July 16, 2026
The online classes have been helpful and easy to follow. I’ve recommended the school to my kids and friends, and someone even enrolled because of my experience. Overall, it’s been a good program and I feel supported.
Reviewed July 16, 2026
My experience at University of Phoenix has been a good one so far. The classes are very manageable with the time frames. Also, I like the format of the classroom a lot. I also enjoy that I’m being checked on a lot because I do need motivation and the school academic advisors and admissions. People always check on me to make sure everything is going good in class.
Reviewed July 15, 2026
I have loved my experience at the University of Phoenix online courses so far. I haven’t had any trouble at all with reaching out and getting ahold of someone. They are always there when they are needed to help in any way that they can. They made the onboarding process a breeze for me, even though I was hesitant to start, and ever since then, every class has given me more and more confidence. I’m completely satisfied in my choice to attend the University of Phoenix!
Reviewed July 15, 2026
My experience been brunch trail and tribal situation and so thanks. A classic, slightly redundant phrase used to describe the difficult experiences, hardships, and tests of endurance we all face in life. Whether you're dealing with everyday stress or major life challenges, the term highlights the process of overcoming adversity.
-Leann, Community Manager
Reviewed July 15, 2026
The communication regarding financial aid disbursement has been pretty bad. I made decisions that were based on what was communicated to me on the financial aid portal, and what was communicated to me on the portal and through letters/emails was not accurate. I’ve been waiting for 2 months for my final disbursement and the date keeps changing. It’s very frustrating. I’ve done everything that I’m supposed to do, now I need UOP to do its part. If the communication was better and realistic expectations were set, I could have approached things differently and I would not be in a bind. That is definitely a process that needs to be improved upon.
-Leann, Community Manager
Reviewed July 15, 2026
I like the structure and the classes. The professors are kind. I'm enjoying my time. The financial dept did give me incorrect information which pushed my graduation date back. That was frustrating. Other than that it's going well.
Reviewed July 15, 2026
Completing my Master's degree has been an incredible accomplishment, and I truly appreciate the support I received throughout this journey. The experience was positive, and I felt encouraged every step of the way. The faculty and staff were helpful, professional, and committed to helping students succeed. I'm proud to have achieved my goal, and I'm grateful for everything this program has provided. Thank you for being a huge part of such an important milestone in my life!
Reviewed July 15, 2026
The school’s overall is a good school but I think that when a students signs up for any program they should feel welcomed to the oncoming school. They should receive a free gift bag or some sort of things from the school, we have to pay for the items that has been listed. Some can afford them and some can’t when they have to work and provide for their family and try to maintain school and their grades as well
Reviewed July 15, 2026
My experience at the University of Phoenix has been the most uplifting and positive of my entire educational journey. The support, encouragement, and learning environment helped me grow both personally and professionally. I am truly honored to be a University of Phoenix alumna and will always be grateful for the opportunities and experiences I gained there.
At the same time, I was saddened to transition to another university because the University of Phoenix did not offer the master’s program I wanted to pursue. Although moving on was the right decision for my academic and professional goals, I will always appreciate the foundation the University of Phoenix provided. It will always hold a special place in my heart as the institution that helped shape me into the social worker and lifelong learner I am today.
Reviewed July 15, 2026
I've had a overall great experience with UOP earning both my minor and undergraduate degree. The advisers were even better the second time around. It's like it just gets better. I'd return and recommend UOP for sure to anyone considering enrolling. Besides the enrolling process the classes and the structure is easy to navigate. The material is engaging and user friendly. The instructors were all great as well. They're plenty of resources and tools available to help any student succeed whether a beginner or expert. I'm proud to be an Alumni.
Reviewed July 6, 2026
I enjoyed the Master of Healthcare Administration (MHA) program. The program is available in two formats, Competency Based, and the traditional, instructed-led format. Both formats include stellar instruction and support. I had difficulty completing my assignments due to work and life circumstances and was able to transfer to the traditional MHA program with ease and assistance from my counselor. The University of Phoenix offers many resources for support, including a knowledge-base dashboard, writing tutorials, access to industry resources, and Apps to help you succeed and strengthen your understanding of program topics and current industry trends.
Contemporary topics are included in the program discussions and the assignments are geared toward emerging trends and health sector challenges to provide MHA students timely instruction and the ability to demonstrate their understanding and learn from other degree candidates in health care. The MHA faculty work in the Health Care sector, support the success of their students by providing feedback, sharing industry insights, and hosting scheduled office hours.
-Allie, Community Manager
Reviewed July 2, 2026
I think this school financial department needs to be audited. I am a Chapter 31 VA student, so every class is paid for no matter what. Unfortunately, this school cannot even charge the VA on time to get classes paid for. I use student loans also, and that has been a nightmare. I have been to regular colleges, and they run so much smoother, I did online because of a newborn baby, to make it easier, but this school had made it so much harder, for what?
-Allie, Community Manager
Reviewed June 30, 2026
I've had issues not only with customer support in the past for enrolling, but now I'm having issues with my classes assignments through my labs. They're literally broken to the point where I can't do my school work. It's either I can't type or copy text to the in lab computer and other errors when I follow the solution video step by step (sometimes the solution video shows different inputs than what I'm supposed to put in). Now I can't click and drag items, which is basically the whole assignment: dragging one item and I can't even do it.
I'm paying close to $1100 per class, and this has happen repletely with different classes and my teacher can't even do anything about it (which is not his fault) and I have to contact the people who made the labs. I expect better and I would've stayed and not transferred to University of Phoenix if I knew what I do now. I should expect quick fixes from an online IT class where the whole point is to fix computer problems. Would send proof, but like my last review, nothing will be done.
-Allie, Community Manager
Reviewed June 29, 2026
Great school! They make it easy and conventional to earn your degree no matter what your schedule is. The staff are friendly and helpful. They have tons of resources for pretty much anything you need.
-Allie, Community Manager
Reviewed June 24, 2026
University of Phoenix really believes in what they advertise support. I say I appreciate and thank every person at University of Phoenix! I also say my family is very supportive in the process of starting my first program at University of Phoenix.
Reviewed June 24, 2026
Class tuition is extremely high. $2200 for classes that require testing. Discussions every week become annoying over time because it seems repetitive. I wish I would’ve chosen a different school. Thinking of switching schools due to the fact of the work overload. I understand it’s online school but I know I can find better academics in another university attempting to get my bachelors
-Leann, Community Manager
Reviewed June 24, 2026
The last person I spoke to on the phone was extremely rude and unhelpful. I asked if I could change communication options to receive fewer calls while I’m at work everyday, as I receive calls from UoP in excess of 20 times a month if not more. He had a rude tone and pretty much told me “Um no”.
-Leann, Community Manager
Reviewed June 15, 2026
I dropped out of University of Phoenix, I had a fictional Academic Advisor who evidently does not exist, based on the times I tried reaching out to him to never get him. In addition, have instructors that are law enforcement officers by day and teachers by night who did not care what I wrote for assignments, no correction, no improvement, I could have done better, just words thrown out to me but still giving A’s. I purposely wrote assignments with multiple errors that was not corrected and still given an A. Not sure if the diploma would be worth the paper it would be written on. Because of allowing anyone to supposedly teach courses, they are probably not officially authorized to teach. My awarded scholarship was taken from me after they were awarded, I applied for because of my post 9/11 had ran out.
-Leann, Community Manager
Reviewed June 13, 2026
Ya I have a review. Not only did the funds go wayyyy down which I understand is probably trumps fault not y'alls, I now have to wait for the excess way past the time of month when I most need the money, not to mention, the school website isn’t compatible with my iPhone 7 any more, because I can’t afford a better phone, and I can’t do my textbook reading on it anymore which is really really inconvenient because I used to listen to my books on the road or out and about. I can’t even download the bibliu app and listen offline anymore.
-Leann, Community Manager
Reviewed June 12, 2026
The Phoenix onboarding was great, very informative, very proactive and helpful every step of the way. However after my two classes my counselor changed and the communication has not been as smooth as it was in the beginning. I wished the same people would have stayed with me the entire time.
Reviewed June 12, 2026
Excellent! This has been my best college experience here at Phoenix. They have great faculty and advisors in all departments. They are consistent and caring and will make sure you are well taken care of and supported here. Thank you Phoenix!
University of Phoenix Company Information
- Company Name:
- University of Phoenix
- Year Founded:
- 1976
- Address:
- 4035 S. Riverpoint Parkway
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85040
- Country:
- United States
- Website:
- www.phoenix.edu
