University of Phoenix

University of Phoenix

 2.5/5 (1414 reviews)

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Page 3 Reviews 40 - 240
Verified Reviewer
Original review: April 27, 2019

I have attended the University of Phoenix since 2017, and I will receive my Bachelor's degree in two months. So far, my experience has been rewarding. I have also worked very hard, and I have maintained a 3.9 GPA. After attending for almost two years, these are the pros and cons I have observed:

Pros

1. Online college is great! I am a working adult with a small child. I do not have time to take classes at a brick and mortar college. It would take too much time out of my schedule. UOP is good for those who have already attended college, have started a career and are looking to perhaps get to that next step professionally.

2. My advisor is thorough, professional, and caring. She has helped me through this entire process. From the start, she provided me with helpful information about how to complete my degree promptly. I cannot thank her enough.

3. The majority of the instructors are there to provide help. When I first started, I had a lot of questions. Some were even available to speak with me over the phone. Most responded to my messages quickly.

4. As long as you follow directions and put forth the effort, you will earn good grades.

5. The curriculum is the same as other colleges and universities. UOP is accredited.

Cons

1. Some employers still have a bias towards the University of Phoenix and other for-profits schools. Certain hiring managers and recruiters will pick graduates from other schools first. So I would recommend going to a state or private college if you can. I do not recommend the University of Phoenix to anyone under the age of 25. I would encourage people 18 - 24 years of age to go to a traditional four-year college or enroll in community college and then transfer.

2. The team assignments are frustrating. Since UOP accepts anyone with a high school diploma or GED, a significant amount of students are indifferent, have poor work ethics, and are not good writers. Therefore, it is extremely annoying to work on a learning team with people who are only attending to receive their degree and do not care about the grades that he/she receives on an assignment. If you are someone who cares about grades, then you will have to take on additional responsibilities while working on team assignments.

3. If you decide to attend UOP with the hopes of getting a well-paying job immediately, then this might not be the place for you.

I notice that a lot of complaints are about the financial aspects of attending UOP. I cannot comment on this based on my experience because my employer paid for 80% - 85% of my tuition. I have heard that the recruitment process at most non-profit colleges is unethical...and that needs to change. My assessment of UOP is that you get what you give. If a person expects that a degree will be a magic wand that will transform their lives completely, then they are deeply mistaken. Earning a degree will be a significant accomplishment for me. Do I expect to advance in my career? I would hope so, but I have no expectations. Fortunately, I already have a career, and I earn more money than a lot of people with degrees from prestigious colleges. People should have realistic expectations of a for-profit college. If this is your only option, then make the best of it, or you should work harder to get into a private, nonprofit university.

58 people found this review helpful
Verified Reviewer
Original review: March 22, 2019

I earned my associate's degree and half of my bachelor's degree from the school and I had the worst counselor in the world because she gave me the wrong advice and I still haven't got to finish my degree. I wish that I had someone to help me out and to be able to help me get back in school because there's nothing more that I would love than to obtain my bachelor's degree but I still to this day have not found that. That's why I do not recommend this school and I really do not recommend a counselor by the name of Monica. My autistic son was very sick and she gave me the wrong advice. She should have told me to take a financial hardship but instead she kept enrolling me in classes and I wound up getting withdrawn!

21 people found this review helpful
Verified Reviewer
Original review: March 17, 2019

The University of Phoenix messed up my financial aid horribly and lost my records 7 times. This meant that in 1 year of schooling, I spent 110 days taking courses, and 250 days fighting to get my financial aid straightened out every single day. Unfortunately, the University illegally forced me to take VOLUNTARY leave of absences so they could work things out. This caused me to miss the financial aid requirement of being in school for so many days each year, making me lose ALL of my financial aid at the University of Phoenix and my current college as well. Additionally, they refused to drop my loans so I could get some sort of assistance when I transferred out, making me fight with them an additional 3 months and 72 emails before they finally did something about it. Mixing that on top of a terrible education, UoP was the absolute worst decision I have ever made in my life.

35 people found this review helpful
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Verified Reviewer
Original review: March 13, 2019

Worst school! GO SOMEWHERE ELSE! Financial Aid office is very unprofessional and unorganized. The school makes you take courses in the beginning that are nothing but a way for them to get more money and would never transfer to another college. They are a scam! They lowered tuition rates but made sure to add these ridiculous classes to make up for it. They put you in the college classes before financial aid is complete and then will send you to a collection agency within a month should financial aid not work out. By the way, the finance department is the worst department in the whole college! The enrollment advisors are super nice but that is their job so they can get you trapped in this fraudulent school.

I started back at Southern New Hampshire University, which unlike this pathetic place is nonprofit. I am super happy with that school and their professionalism. Community manager, do not even waste my or your time with your reply about emailing whoever, I have been emailing this school for months and like another reviewer said it's a call center and no one actually knows anything and all you get is computerized responses! For anyone looking into this school, please just do not!

I have proof of all the information in this, with screenshots and letters and I have no problem showing you if it will save someone else from making this same mistake! If you don't want to take my word for it, look on Google at all the rating websites and review websites. They have more bad reviews than good. I did not make it this far but I hear if you graduate from here, your degree is looked at as a joke and no one will hire you! So, with all the information I hope you make a better decision than I did. I looked at all the bad reviews and just shrugged it off hoping it would be different for me and it wasn't! I hope this school gets a lawsuit, like it has in the past! I will completely involve myself should anyone want to start a class action!

31 people found this review helpful
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Verified Reviewer
Original review: March 5, 2019

This school charged $50k in tuition and won't even help with placement for volunteer field experience hours. Instead they send you emails of how much time is running out and send you names of places that are "14 miles away" when in reality, they're 30 miles away. Who has time to leave their life to gain acceptance for field placement? This school is a straight ripoff. I was so close to getting my bachelor's degree too.

24 people found this review helpful
Verified Reviewer
Original review: March 2, 2019

The pre-requisite courses were much harder than they needed to be and cost twice as much as local colleges. I wouldn't recommend taking any general courses such as Biology or Microbiology at UofP. The nursing program was just pointless work and some of the instructors were very rude. Students were constantly failing due to final proctored exams. There were also weeks of pointless labs or classes called assessment periods that weren't worth any credits but just put in place to make the program longer and more costly. This program is expensive and pointless.

16 people found this review helpful
Verified Reviewer
Original review: Feb. 23, 2019

I attended for 4 years and received my bachelor's degree. If you do what you are supposed to, you won’t have any problems. Everything processed for me quickly and I did not have any financial issues. Financial aid was a breeze and everyone was helpful and nice. You get out what you put in. If I dropped courses or failed, I would not blame the school, that is all on me and I would expect to pay for the courses. I also don't use financial aid to supplement my life, I only use it to pay for my courses and I don’t take out anything extra. Guess I’m just responsible.

35 people found this review helpful
Verified Reviewer
Original review: Feb. 21, 2019

I have had a great experience with the University of Phoenix online programs. Rich learning environment with access to the best online libraries in the world. Challenging but rewarding academic tasks thoughtfully designed to impart the best learning. Classrooms adapted to the 21st century working scholar accessible on the go at the airports, in the taxi, at home. For the serious-minded student, the University of Phoenix is where to be. Unserious students will find a reason to complain.

14 people found this review helpful
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Verified Reviewer
Original review: Feb. 21, 2019

I enrolled at UoP in 2015 to get an AA in Business with a certificate in retail fundamentals. It took me years to figure out what I wanted to go for and I am glad that I picked this school. During my time there, all of my classes were online. I took a test which stated that I was able to have 5 week courses instead of 8 weeks. My tuition pricing was not high and was decent for 60 credits. I did go through a few academic counselors, but only because 2 of them were in school themselves for higher degrees and the last one, Daniel was amazing. He always called to check in and ask me how I was doing, and if I felt that I needed help somewhere or if he could provide me with study sessions and whatnot. I attended classes online because at the time I had 2 jobs and was helping to care for my family.

I ended up getting sick and having surgery which put me on complete bed rest with no stress for over 6 weeks. I spoke with my counselor and I went on leave. (Which is what you should do if you are unable to complete the class as it does not penalize you.) Not even 6 months later, my grandmother passed away. Again my counselor let me have leave and after a month or so, I went back to my classes.

I graduated in February 2018 with my degree and certificate and honestly it was a great experience for me. Some people state that the classes are easy. They are not easy, if anything they are a little harder as you are forced to following instructions to a certain degree and all of their rules are straightforward and easy to follow. Post to class, do your work, apply yourself. Now, I am in the process of thinking about re-enrolling to get a different degree, even though my business degree allowed me to get the job I have now. It is because of that degree that I make well over the minimum wage in my state which was just raised to $9.25/hr. I also enjoy the alumni benefits which offer discounts and much more. Plus now with their tuition being around $350/credit, it is not bad at all.

23 people found this review helpful
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Verified Reviewer
Original review: Feb. 18, 2019

I see so many negative reviews on this school, and I don’t know how. I have been at UOP for 6 months... and I haven’t had not one problem. I turn in my assignments I post in my classroom. As a matter of fact I have had some really good teachers here and my whole enrollment process was easy, because I guess I did everything I was supposed to do on time... and there are public libraries to go and use their computers if ever my laptop gives me trouble. But People seem to be staining UOP’s name for their own wrongdoings. The rules are straightforward, follow the rules... And also my academic counselor call me to check on me all the time and I have been holding a 3.9 GPA. I’m sorry to see this school bashed, because I have had no problems, I am committed to getting my degree, I don’t want to use any more money than I need to.

21 people found this review helpful
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Verified Reviewer
Original review: Feb. 1, 2019

Where do I begin, it all started with a hidden fee I found out I had to pay because I was overpaid in my tuition and come to find out I owe 200$ back at no fault of mine. Then my car was stolen with my laptop in it and failed to post in class. Instead of the school helping me and giving me a break they dropped me from a class that I was in no danger of failing. After they failed me fast forward 5 months I just learned that I will have to pay out of pocket for this failed class adding my total plus the 200$ to over $800.00 and I have no job. When I called the finance dept they had no solutions for this nor did the finance adviser care to help. THEY STRESS THEIR STUDENTS OUT MAKING THE SCHOOL EXPERIENCE VERY BAD. I DO NOT RECOMMEND THIS SCHOOL.

31 people found this review helpful
Verified Reviewer
Original review: Jan. 30, 2019

I attended UOP and had 45 credit hours total. After starting a block of classes I was informed that the school had not withheld the full amount accidentally out of my student loans, Pell Grant, and TA paid directly to them and that I owed them money. They had just begun only allowing you to borrow what was needed to pay for courses and attending full time, I used my GI Bill to survive. I reviewed their idea of records for payments received and they were insanely complicated to read and I could never track down the discrepancy they claimed occurred along the way. I wasn't satisfied that they were being straightforward with me and opted to leave. I received discounted rates for military and location for resources. They were trying to charge me for a total of 2 courses and resource fees that were not discounted. If you attend, I would recommend keeping close track of any financial aid that they receive on your behalf.

19 people found this review helpful
Verified Reviewer
Original review: Jan. 22, 2019

It never ceases to amaze me the lack of accountability people choose to use as a scapegoat for their fallbacks. Obviously I would not generalize and state every negative review is false, however I do know two people from personal experience, one of which is my own cousin, who flunked out of this school for not completing their work, and now bashes the school. If UOP has any problems, it is their open door enrollment, unfortunately they get lazy irresponsible people expecting to get a degree by simply paying for it, and when they fall flat on their face since the work is not easy, they turn around and do nothing but bash the institution.

I will tell you about my experience with UOP, I received my BS in Business/Accounting, and then went on to receive my MBA. As soon as I completed my accounting degree I was offered a position as an accountant that required a degree, I was also tested by the HR department before being offered the job. I would also like to add my employer reimbursed 50% of my tuition, in which they will only do this for a properly accredited institution, and other colleagues were denied the reimbursement from other online schools such as Kaplan University. I am lucky enough to work for such a wonderful professional organization that they threw me a graduation party, and have never made me feel as if my degree means nothing.

My enrollment counselor with UOP was amazing, she walked me through the process step by step explaining everything in detail. I would also like to add, I had to provide my high school transcripts to enroll to prove I graduated. I knew I was taking out loans, I was never mislead whatsoever. Bottom line, I feel sorry for UOP for the simple fact that it has so many alumni choose to bash the institution, all of you need to take a long hard look in the mirror! I mean really what does it say about you that you chose to go to a school you now call a joke? Did you not do your research before picking a college? What were your other options?

I am seriously doubting you had many options at all. I highly doubt you were unaware you were taking out loans, you signed the paper, and now you do not want to fulfill your obligations and repay the loan you agreed to, all boils down to one simple word… ACCOUNTABILITY! Also a degree does not guarantee a job, I know someone very intelligent, has a masters from UMSL, and she cannot find a job in her field, but she is not going around bashing her school, and blaming them.

IF you want to receive a degree from UOP you will work for it, and do not believe all of the negative reviews. I never encountered any of the outrageous accusations I have read in reviews, and neither did my colleague who also graduated from UOP, although she also knows someone who now bashes the school because they flunked out, we sure have that in common. I actually just read a review from a former UOP student, or so they say, that actually used the word retarded when describing some of the other classmates, this person sounds real sophisticated don’t they? I am ashamed to say I attended the same school as someone so ignorant and hateful, and from what their review read, they did not graduate. Surprise surprise. The school does not fail you for no reason at all, yes if you do not meet your participation/attendance and you receive F’s on your assignments, well then you fail, just like any other college.

54 people found this review helpful
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Verified Reviewer
Original review: Jan. 11, 2019

I recently stop going to UOP, because I realized that this school is out for money and they are not really into ensuring students get a great education. They have sent me to a debt collector to pay for a class that was originally paid by financial aid and now it's not covered. Which do not make sense because you cannot attend class if it is not paid for in advance. So I feel like the school is double dipping and making up rules as they go. There are cheaper and not for profit schools that you can attend and receive a better education. I would not suggest anyone enroll in this school unless you are ready to come out of pocket. If I could give this school a no stars I would.

33 people found this review helpful
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Verified Reviewer
Original review: Jan. 6, 2019

I received my Associates Degree from UOP and although there were numerous issues - from high turnover and changes of counselors. You would never know who to email or contact for assistance. As once counselor or advisor would know all of your information, the next time you turn around you would be left not hearing from anyone at all. Then out of nowhere you would be directed to contact NEWPERSON@UOP.COM. This was constant and so often that it became a joke between students.

In addition, when I decided to go back to UOP in hopes to pursue my Bachelor's and I only decided to use them again, as my information, credits, Financial Aid documents, etc was already on file and it was easier to process rather than transfer and start over all while working both full time - part time, and taking care of a household and two teen boys. I figured I'd try, however after realizing that the program was structured again with the TEAM assignments and that my study time really wasn't set for just me and my schedule in addition to (YOU GUESSED IT) the same high turn over of staff not knowing whom to speak to about what...I decided I had enough and decided to withdraw.

While checking out other online universities and speaking with Ashford University, I decided to take a chance there to finish my 5-6 classes. I tried logging on to UOP to access what information that I could myself SINCE speaking with someone that knew my course history was pretty much null and void, when logging in the first time, my course program was set to CRIMINAL JUSTICE. HMM. I'm like I got in with the username and password and the dashboard name LISA was clearly mine. However the program information for Criminal Justice and the credits for all my previous hard work were nowhere to be found.

I printed that information and immediately called the last known person regarding this issue. "Hmm. That is strange," says the admissions counselor... Yeah ya think. I have NEVER before been in a criminal justice program. "Ok well let us see. Hmm. This needs to be submitted to our technical support team." Okay but could someone explain to ME how in the world a course or program that I never enrolled in or gave permission for (all while I was not even enrolled as a student MIND YOU) suddenly has me in this program? Admissions person, "Hmm. I don't know." Well clearly I can't change my own course information right... No that's right so clearly someone from the University has been in my account and now I can't see any of my credits or financial information from my previous courses. "Ok I am giving this to our tech team and we will get this fixed."

The next few days I try logging back in and guess what... totally LOCKED OUT. My pin nor password worked... Hmm. What is going on. I call again and again get the runaround, "Oh this should be fixed soon." Well why can't I at least view my correct information and credits and financial stuff? Are you guys changing things or what is going on as I need this information to enroll with another university and now I am being held up on my progress.

Long story short email after email and calls no one could tell me which UOP ghost changed my stuff or why. BUT how about shortly after enrolling with Ashford, they said, "Hmm. It looks like you will be out of financial aid before you are finished with your 5 courses." I only had a few courses left and no one could tell me why my financial aid and loan money was short. Was it used by UOP for something fraudulent? I am still trying to find answers or whom to contact for help. If anyone knows, please reply. Thank you.

24 people found this review helpful
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Verified Reviewer
Original review: Dec. 31, 2018

Maria ** is a great enrollment counselor. She helped me make my education happen for me. There aren't many enrollment counselors like herself. Maria is outgoing, smart, helpful, attentive, pays attention to detail, and actually does care. Maria deserves to be recognized for her work ethics. She is great. Thank you Phoenix of Arizona for her services to students.

7 people found this review helpful
Verified Reviewer
Original review: Dec. 17, 2018

I would prefer to give zero stars. Everything that was said about University of Phoenix is correct. As a veteran the University of Phoenix administrators refused to process my enrollment form and verify my attendance with the Veterans Affairs. As a result I was told that I had to pay for the course and I was sent a bill. The administrators are disrespectful and incompetent. I took one course at the University of Phoenix and I regret attending that place labeled as a university.

The one professor that I had was a joke. The so-called professor did not behave as a professor and had no interpersonal skills. At times it was like she did not know what was going on. Furthermore, she behave as though students were a bother to her. When she did answer questions, it was like a bother to her. There are many online schools to choose from, this crap is not one of them. If you want to be treated with respect and receive an excellent education do not choose University of Phoenix.

27 people found this review helpful
Verified Reviewer
Original review: Dec. 6, 2018

I have been wanting to return to school for years. Now that all my children are of age, I thought it would be nice to do something for myself and finally obtain my college degree. I was told over and over again that my financial aid was pending and that I could start classes and not have to worry about anything because it would take time for the grants to kick in. After months of waiting, I kept getting email notifications about how my bill was due/past-due. I kept in contact w/ the finance department, who kept assuring me that if I just continue to submit the forms they kept requesting (over and over), that I would be fine and not to worry about it. They finally admitted to losing the forms due to a technical error, and asked me to resubmit them AGAIN!

Finally, I just ended up withdrawing all together. I realized that the financial aid was never going to come through and that the Finance department just kept a lie going so I could continue to take the courses. I requested the final bill after withdrawing as a student, and was told to contact the finance department to make payment arrangements for the outstanding balance. I followed the directions and called to set up payment arrangements two business days later, and was told that I am now in collections.

WHAT?!?! How? When? When was someone ever going to tell me that my account had been sent to collections? I was transferred to collections, who didn't answer the phone and wanted me to leave my social security number, birth date, and a list of other information on the voicemail for a call back. I have friends who are graduates of UOP and I thought I would have an overall positive experience as a student there, I was so excited about finally doing something for myself. I was unpleasantly surprised by this entire experience. The process was overall overwhelming and frustrating. No one is ever on the same page when you speak with them. Not cool.

19 people found this review helpful
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Verified Reviewer
Original review: Dec. 3, 2018

If you are looking for online courses do not choose it. The representatives do not know nothing about guidelines for international students. I spoke -at least- with 5 employees and no one could give directions to the enrollment. One representative even said to me to return to my country and ask for a different visa to do an ONLINE single course. I travel a lot in order to work in different places so: "What is the purpose of one online course?" Horrible experience as consumer. Staff are clearly not trained. So, I choose UC Berkeley for my online studying purposes. Way more better!

12 people found this review helpful
Verified Reviewer
Original review: Nov. 27, 2018

I am a 4.0 student in spite of the inhumane treatment I have received by this failing University! As of today, they are 60 days late in processing my student loan refunds and I am not alone! Many of us are dealing with food shortages, power cut-offs, and eviction notices because the financial aid department does not care about processing loans and refunds in a timely manner! Some have been waiting since July and it's November 26. 2018! This is the 3rd year in a row! It is not an academic performance delay either!

Today they told me the automated machine finally processed my loan refund but made a mistake and sent both disbursements when I noticed an unaccounted for shortfall of $7,500 and no debit memo. Throughout the day the automated system which should have returned the overage to my account and issued a new check for the correct amount kept updating UNTIL IT INSTEAD RETURNED THE FUNDS TO THE LOAN COMPANY! There is nobody to talk to who is willing to offer a solution for their continued mistakes or excuses and I will lose my home, utilities, and ability to attend classes on Friday because of their ridiculous errors and delays! Meanwhile, they continue to pay themselves while my family went hungry on Thanksgiving!

I cannot say it enough-- DO NOT ATTEND THIS FAILING SCHOOL! They have a 17% graduation rate and are eliminating courses constantly! That's an 83% failure rate! Students are forced onto mandatory virtual learning teams with classmates who fail to participate yet still get full team points because other students are forced to do the work or lose 40% of their entire course grade!

Nobody enforces the school codes of ethics within the classroom or the learning team toolkit! The teachers cannot even get the same students to post the minimum required number of days for attendance, the required number of posts or even the minimum word count. Yet, these students are passed from classroom to classroom. They will graduate with a degree they have not earned, huge student debt and no skills to perform the jobs they were supposed to be trained for! They will believe that they are entitled to a free ride and be rewarded for little or no effort in the workplace, just as they have been in the classroom!

I am no longer the rising Phoenix I was in the Associate's program where I graduated with a 4.0 and the teachers cared enough to make you earn your grade! They inspired you. Now they remind us they are not babysitters! I am like a PTSD ridden clay pigeon in the driveby education skeet shoot they call an education at the University of Phoenix online. Where your classrooms are frequently down and inaccessible for 12-48 hours at a time just like the funds you are paying interest on are inaccessible for months on end! The best part is that many other schools won't accept their credits and employers don't even consider a UOPx degree as valid! The only things rising at UOPx are your blood pressure & your student debt!

21 people found this review helpful
Verified Reviewer
Original review: Nov. 27, 2018

Several years ago I enrolled in classes with UOP to become a certified teacher and obtain my Masters in Early Childhood Education. When enrolling, I was told that I would be student teaching toward the end of the program even though student teaching was not listed as part of the program. It was explained that student teaching would be treated as an "a la carte" addition to my program. Toward the end of my program, I questioned what I needed to do in order to do the student teaching. I was told that UOP does not offer such a thing. There were several phones calls and emails to no avail.

I was finally told that I would need to go to a local college or university to obtain the student teaching aspect of my degree program. As I contacted various schools, I quickly found out that no one will allow you to just student teach. I ended up having to go to a college 1 1/2 hours away to take more classes because not all of my courses from UOP would transfer over. I did this all while working full time. UOP has cost me so much money that I will not be done paying student loans off until after I retire. UOP has made my life miserable and they couldn't care less. I would have retained an attorney if I would have been able to afford one. Be very careful when looking at this place.

18 people found this review helpful
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Verified Reviewer
Original review: Nov. 26, 2018

I received a rigorous education having completed my MBA. I say rigorous because my first masters was a cakewalk at a traditional university. I'm not sure this university is for just anyone. To complete a degree requires incredible discipline to manage the learning activity and complete assignments timely. My GPA was 3.95, nearly identical to first masters at 3.75, however I was younger too. I recommend this university to those with a strong desire and motivation to learn and endure a rigorous experience. For example, if you do not know how to write academically, defer until you take a course on APA style format and research. My career role currently is a chief operating officer.

18 people found this review helpful
Verified Reviewer
Original review: Nov. 22, 2018

Please beware of this school. They lied to me about how many credits would transfer over. After taking two classes I had to see that my remaining credits have changed from they promised. Now, I must take three more class in order to graduate and pay $4K more. I was told that they take about 2 months to completely settle my credit transfer and so basically they lied to me when they told me how many credits would transfer. Learn from my experience and don’t trust anyone when they tell you how many credits transferred and don’t start classes until that 2 month period of completing the transfer is complete. Also know that it takes them two months to complete what other schools complete in two days. Now I understand why. This is an opportunity for the school to rope you into paying and completing two classes before giving the truth and trying to correct the lie that they told at enrollment. Do not trust this school.

14 people found this review helpful
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Verified Reviewer
Original review: Nov. 22, 2018

My degree will be worthless because the college has put me through enough! I’m a single mom with a part time job and I’ve truly had enough with University of Phoenix! I’ve filed a complaint with the inspector general of the US Department of Education and hopefully I will hear back from them regarding my situation with the University of Phoenix!

23 people found this review helpful
Verified Reviewer
Original review: Nov. 22, 2018

This university has lied and stolen $70,000 of student loan monies, and they are very okay with this. For the first time ever, I have been forced to quit my education due to the student loan monies running out, and they started having me repeat courses with cash payments and not awarding any degrees. I am not alone with the 17% completion rate of the programs at University of Phoenix.

20 people found this review helpful
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Verified Reviewer
Original review: Nov. 20, 2018

I initially started UOP at a local branch. Then the local branch was closed and I was forced to continue online. This was very challenging for me, however it was the only option as almost none of my classes would transfer to another University. Also as a Veteran that is receiving GI Bill Benefits, UOP is NOT recommended for any veteran. In four years here, I never get my BAH pay on time. UOP has a unique way to report attendance, and therefore your payments are always broken up by the VA and unpredictable. Also the financial aid is credited to any payments that VA has not made and therefore you get your financial aid in chunks and it is also VERY unpredictable when it will come. The financial aid advisors never can give you a straight answer. VETS, go elsewhere!!!

20 people found this review helpful
Verified Reviewer
Original review: Nov. 13, 2018

I have complete records of every payment I made to the school from my bank, however, they say I owe them a couple thousand dollars when I know I made every payment. I have contacted my loan provider and they stated that the university did not return a couple thousand. And mind you this is a little over 3 months later and the loan providers still did not receive the money. I log in to the UofPhx eCampus billing account and it shows that I'm owed money from last year and this year.

While looking at the figures from OSLA, the Department of Labor, NSLDS, and FAFSA. Some of the figures don't match up what was sent to me from this University. I've been shorted a few hundred here and there. I contacted the attorney general and she's looking at my case as I write this. If you're not getting all your subsidized or unsubsidized loans amount minus the origination fee I would contact the Attorney general in your state as well in regards to your issues.

Also overlook your figures from what you are granted and borrowing and what the University of Phoenix sends you and mind you I know that they have origination fees of $108, however, that's not a few hundred which I've been shorted here and there. My girlfriend said it sounds like embezzling. I'm sure the Attorney General will get to the bottom of it if my account isn't straightened out to have a zero balance and my funds return back to me that they overcharged or applied to last year's billing. And get this the Student Financial Services said that they know that I've made every payment and the thing is that they started. They returned a couple thousand back to the lender so I was told by them, however, the lender doesn't show any amounts of a couple thousand returned back to them. As a matter of fact I'm still accruing interest on those loans.

My question is why did the school allegedly send a couple thousand back to the lender and now I'm in debt a couple thousand? The thing is if I'm making payments to the school why is the school taking those payments and giving them back to the lender so they say. Sound strange right! if I'm making a payment to the school they should keep it and not tell me that they sent it back to the lender and "now you owe us a couple thousand." Oh and by the way I wasn't sent any notification from the school. No letters. No nothing that this alleged money would be returned back to the lender or that I was in debt. As a matter of fact how I found out about all this is that I called the school and asked about my couple hundred and they said that they applied it to last year because I owe.

How come I wasn't told this and according to my records I had paid in full and had a zero balance and before the first year ends they returned it to the lender on the same day that I was told to fill out this paperwork to correct everything and now I'm told it's too late and they'll get back to me in a couple weeks. Now it's 3 months later and I contacted my attorney general in my state. I'm disabled and trying to better my life and this is very discouraging. Now don't get me wrong. I like the convenience of an online school and some of the teachers are great, however, there's too many students dealing with people's financial business matters and some of the students seem to be average or less than average in the brains department.

I liked it better when I was just dealing with one person and they knew what was going on instead of having to talk to various people which is like having too many spoons in the pot and I'm given different answers and explanations which is frustrating in itself. Word of advice I'm sure some of you give the school five stars and never had problems and I'm sure that some others are being embezzled from so look at your account.

13 people found this review helpful
Verified Reviewer
Original review: Nov. 12, 2018

I was attending UOP online and at the end of my third year. I was advised by financial aid that all of my loans were maxed and to come up with the money to continue my education with them. I left class and now owe them money. I am with another college now and come to find out my loans are NOT maxed out and I am able to finish my schooling. If UOP would have known what they were doing while I was there I would of had my BS Degree already. Their financial aid department needs work.

10 people found this review helpful
Verified Reviewer
Original review: Nov. 8, 2018

I have had a wonderful experience with the University of Phoenix online. I have looked at all of the positive and negative reviews I had time for which I guess are about 50/50. I have never had any problems with financial aid at all. I have had to pay a few bucks out of pocket, but it wasn't a big deal to me. Years ago I took a few classes and dropped out, but it wasn't because it was a bad school. It was because I wasn't ready to commit to school. Now that I am older, I feel ready for school and all of the staff there are super friendly, eager to help, and want you to succeed! I have gone to a junior college on campus before and online classes are a lot more work. Before I came back I did pay the money I owed them and got my credits back.

The negative experiences are more likely the fault of the people that wrote them not taking responsibility for themselves. I wasn't provided a tutor when I attended another college and the University of Phoenix isn't responsible for providing one. They do offer one for the bachelor's program and have many other helpful programs to help you with your struggles. I do not regret going to this school at all! They applied all of my previous credits from my other schools and I have earned my Associates degree so far and I am working on my Bachelor's degree now. I have also used online tutors as well to help me get through a tough class. You have to use every resource you can find.

There is so much work to do that I don't know how I will keep up with work and school at the same time with my Bachelors like I did with my Associates. I discount every negative review here as written by bitter, spiteful people, that are just lying. I am also mentally ill and the school has a program that helps me through that too! I think all of the negative publicity this school has gotten is not bound by a solid foundation.

There are all kinds of teachers/professors at any school you go to. Their class, their rules, plain and simple. The class I am in now CYB/130 the teacher is really super nice and very helpful to me! It's not really her responsibility to go the extra mile. You can't expect that with every teacher. It never hurts to try, but eventually you might run across an instructor that is a bit more rigid. That will happen at any school. You can't just complain about this school being a bad school without even fairly looking at other schools in reality. These vile lies tarnish the school's reputation, and aren't true with my experience at all! If you go to another school with a negative attitude changing schools won't help. You need to change your outlook with a reality check.

16 people found this review helpful
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Verified Reviewer
Original review: Oct. 15, 2018

I am with the University of Phoenix since 2017, and I cannot complain. Ok, this year it took a little bit longer to get reimbursed but there was a reason for. The accepted Pell Grand got awarded so that they had to return the first funds and then put the newly awarded funds (I believe $96 more) to the student's account. It can be annoying when you have to depend on this funds. Like I do, but in the end, it was very quick. All representatives are very nice and friendly and they provide their names, you also get a copy of the chat into your email. Say, that you have to prove something, you can. I have overall only great experiences with the University of Phoenix.

The faculty staff is always very helpful, they call you back in a timely manner, and also the Professors are great. My academic advisor is giving me a call every 2 months to check on me if I have special needs or questions. I do not understand the problems from the other writer. I cannot say a bad word, I have only great experiences. During Hurricane Harvey, the University offered me a Computer so that I could still hold on to my degree (3.98) after they reimbursed me my financial aid, I had to send it back, but I could use it for at least 3 months for free.

I agree that not all classes make sense, but if you put hard work and effort in, you can be successful and like one of the other writers said, you have to be one step ahead. Do your homework, stay 3 times a week in contact with your team or class members for the participation points and get your assignment done. If you ever have a problem, contact your advisor, professor/instructor they work with you. I went to a different College before and can only say that the University of Phoenix was the best decision ever.

From providing helpful tools (Grammarly, tutoring, workshops...) over excellent service, I cannot complain and can only recommend this school. One thing you have to do is to inform yourself to see if this degree will be accepted in your state. Otherwise, pick something else, or go to a different institution, but please do not make the mistake and blame the faculty staff. They are excellent and very helpful, they take their time if it is in a chat, phone call or via Skype. I am a big fan and would recommend this Universtiy to everyone that is willing to work hard for their degree. You will not get anything for free. It is maybe a little bit more expensive as a community college, but you have excellent service. You get what you pay for, and I can only say, I got what I wanted and expected. 100% satisfied!!!

18 people found this review helpful
Verified Reviewer
Original review: Oct. 15, 2018

I attended the UOP for my undergrad, and now an MBA. I was happy with my undergrad because the onboard counselor made it really easy for me to enter into a degree program through financial aid and a full overview of the program. Financial aid was the worst part at this point. They add a disbursement date to your account so you can see when you will be funded. OK, but when you live off part of those funds and it takes two weeks to disburse AFTER the disbursement date... well, this is a huge issue, and it is happening again right now with a PLUS loan that does not go to the school, has been sitting at the UOP for months, and is two weeks past disbursement. Right now I am in QRB/501, which leads me to issue #2. The classes are set up so you study and do assignments, then go to class and learn???

This process is OK with reading and writing based courses, but with math it is really sub-standard. EX: I finished an assignment last week thinking I did it correctly based on the reading. In class I realized I did some parts wrong, but the assignment was due at 6 PM, before class, so I can't change that. I am losing points due to a poor system. I asked for tutoring and was told by the teacher to call my advisor. I call my advisor and am told to speak to the teacher because there are no tutoring options for Masters students. Also, in class, the teacher does not follow the book because she says it is confusing and does not follow the same formula identifiers she is used to. Other students in class are recent military and talk about just making the money... they don't care and the classroom conversation hugely takes away from my learning. EXTREMELY POOR SCHOOL but now I am stuck and can't leave without losing a ton of money!!!

8 people found this review helpful
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Verified Reviewer
Original review: Oct. 1, 2018

It is so unfortunate that we must all sit through all this fluff. Not to mention you have to pay enormous sums of money for what? Nothing. I am 49 yo and have worked and I feel insulted when I see folks who bought their way in and know absolutely nothing. Yet they get the job someone else deserves. Terrible... I took a course online hoping to improve my life. It was so terrible what they were teaching. I could not see or understand how someone would willingly pay for that garbage.

11 people found this review helpful
Verified Reviewer
Original review: Sept. 23, 2018

I graduated in 1999 with my MSN, at the time of my graduation, I was already working as a RN and wanted to do more with my MSN. I was told by them that I would be able to do more with my MSN in nursing than in other MSN programs in health care. Unfortunately, little did I realize at that time that my MSN means nothing. I received the degree but nothing else except an unusually high loan. When I applied for jobs that required a MSN, I was told that the degree from UoP meant little to nothing. So if I knew then what I know now, I would not have pursued my MSN from this university. What makes it even more difficult is if I return to school the MSN means nothing and have to start all over.

20 people found this review helpful
Verified Reviewer
Original review: Sept. 21, 2018

If I could give this school 0 stars I would. I attended UoP back in 2016, I had 19 credits complete. I had a baby and took some time off to spend with my kid (only 1 year off) I decided to go back March of 2018, I had filled out everything they asked and waited to be put into classes. Every single day for probably a month I had to fill out a new piece of paper because “someone” told me to fill out the wrong one. Well they are not required to give their name on anything it’s just a different random person who has no idea what they are doing every time.

Finally after about 2 months of filling out 50 different papers for the same damn thing, they told me I needed to contact the IRS. So I quit talking to them and in late July of 2018 I decided to give it another try, I just wanted to get back into school. So I fill out everything they need 3 different times, I emailed every day 2 or 3 times, every time I called I got some bull about waiting or whatever excuses they wanted to sell me. I finally got an email back from god knows who saying everything would be ready sept. 17th. So on the 17th I called and emailed, still nothing. I emailed about 5 times on the 18th and finally the night of the 19th I called to complain. The woman on the phone said that she didn’t see anything but I asked her to look into it.

She FINALLY found something, and said that the 3 attempts I had in filling out papers were all rejected. I asked why no one called me to inform me of this, she said “we just found out”, I said “what 1 min before I called?” And she said “no on the 17th, but sometimes things take time.” She is making excuses for her whole department not doing their jobs despite my multiple attempts to contact them! They don’t sign their names on anything so that no one has to do their jobs, they just pass the work on to someone else so that it never gets finished. And then they can’t even take responsibility for not doing their jobs. This school is ridiculous, they are purely for profit! They are expensive and for the price you pay it isn’t worth the mediocre classes. Save yourself the stress and money there are plenty of BETTER accredited schools!

8 people found this review helpful
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Verified Reviewer
Original review: Sept. 17, 2018

I find it interesting that the majority of complaints on this site are in regards to financing and customer service. I have not had a problem with either at University of Phoenix. Mostly due to the fact that I stay on top of this before it's an issue. School for most of us is not free and complaining about customer service is bit odd, since you either pay or you don't. The degrees are relevant if you select the right degree for the career you intend to pursue.

I am a graduate student in the education department. I am seeking licensure for elementary education. I called my home state DOE. The University of Phoenix will satisfy licensure requirements for my home state. I suggest you do the same before blaming the university. Ensure your degree you are seeking fits your chosen career. The professors are great and the classes are well structured and relevant to my degree I am seeking. I have had a good experience thus far. However, I pay my bills and I do my homework as a student should do. Enough said.

17 people found this review helpful
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Verified Reviewer
Original review: Sept. 13, 2018

I have attended this school for a year, and while my study experience has been positive, my experience with the financial aid department has been a nightmare. I am working part time, on disability, so I run a tight budget for myself and daughter I am raising all by myself. I have had problems since the beginning with Disbursements, in a timely manner. I have spoken to the representatives, who while very polite have promised me multiple times that a disbursement will occur, then days later say, "Sorry it will be this day instead", then it does not happen, then another day and a "Rush" is promised, then nothing, then their financial aid chat is shut down because they cannot handle all the requests about the huge load of issues that are occurring.

Last year I was offered Vocational Rehab assistance, and they would not work with State Voc Rehab, so the file was closed out of the state's frustration with them. I am now getting high interest payday loans to keep my bills paid, as I should have had a disbursement a month ago. If you depend on your student loans for living expenses supplement... save yourself the stress of never knowing when or how much it will be.

6 people found this review helpful
Verified Reviewer
Original review: Sept. 9, 2018

I am 47 years old. I have spent 22 years in Law Enforcement. I am a 3-time Chief of Police, a former Texas Sheriff, and a current Police Officer and Public Speaker. I began my journey with this great school in Sept of 2011, when I was 40 y/0. I have worked extremely hard and haven't had much time to rest. An online degree is, in my opinion, much more difficult to achieve as there is nobody there to motivate you to push on, except yourself. I have always been treated with respect and professionalism by all of the staff at UOPX and they truly seem to care about my educational goals. For profit? Who isn't? I Love this University and I am so very proud of my accomplishments. I received my Associate here, my Bachelor here, and on the 24th of September, 2018, I will receive my MPA here! Those who complain are most likely, those who just couldn't cut it. They just use the "for-profit" as their leverage. #werise.

26 people found this review helpful
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Verified Reviewer
Original review: Aug. 22, 2018

In 2008, I took two classes through University of Phoenix's online option. After a terrible experience I decided to go no further with my education with this school.

I canceled all classes for the following semester before classes started. At that time it was confirmed via my student adviser that there would be no charges since I "withdrew" before the class start dates. Now 10 years later and going back to school the University is telling me I cannot have my official transcript unless I pay a past due amount for the 5 classes I never took and withdrew from according to their rules.

13 people found this review helpful
Verified Reviewer
Original review: Aug. 20, 2018

I will tell you I've had the worst experience ever at University of Phoenix. I read a lot of the reviews above me and noticed that everyone complains about financial aid which has nothing to do with the programs they're in. I will tell you a real problem and yes the school is very much accredited. I'm in the doctorate program. One class left but had to complete my dissertation. There is one class that is mandatory to turn in your dissertation to the first Review Committee which is the QRM. While in that class my professor went missing. When I say he went missing you was gone for 4 weeks which is half the class. I could not returning my dissertation because he had it in his possession therefore I could not submit to the committee.

To justify the situation University of Phoenix made me repeat the class. Keep in mind they paid for the retake. Now what normally this wouldn't present an issue however because I was on a graduation extension me repeating a course that was a no fault of mine cause a big problem. Fast forward 18 months later after an expensive fight after contacting all and every institution that oversee the policies and procedures of universities I finally got my day in court so to speak. I forgot to mention that throughout all of this the school changed its program but I was not grandfathered in there for I have to take four additional classes. What can I do? I tried fighting City Hall. I won half the battle. Now it's time for me to get to work to finish this degree.

I will say this. The courses that they present are serious. The hurdles that students must go through to achieve a doctor's degree it's completely necessary. As I said before that school is extremely accredited. End result University of Phoenix is paying for those four classes. If your problem is about financial aid, the cost of the school, your grades and other things of that nature those are not real issues. Do your homework. University of Phoenix is a private school which means it cost money. Welcome to America. We all have school loans. If your credit is messed up you did that to yourself by not paying your bills.

Now it's time for me to get back to my statistics class and honestly this is the very first time that I've understood statistics. I'm still struggling but I have a better understanding of the subject now as compared to 1 month ago, 1 year ago 5, years ago, 10 years ago. Learning higher education is not easy. There's going to be a sleepless nights but it's all worth it. I see end. If you did not land a job I suggest you review your interview skills and restructure your resume.

15 people found this review helpful
Verified Reviewer
Original review: Aug. 9, 2018

My employer has an agreement with this school where they will pay half and the university pays half of my tuition. I send in vouchers for each class and as long as I make the grade required by my employer this school gets paid. Sent in vouchers starting in November and they were paid. Straight A student because I want to better myself and my employer was footing the bill. I was put in the wrong class by one of their academic counselors and was in the class a week before anyone caught it. They said they were going to foot the bill for that class since it was their error. That was a lie. Grants took care of it. Then my vouchers for my previous class they wouldn’t honor them because they said they didn’t have the right verbatim on them.

I contacted my employer with their financial department on the line twice and they told this school they don’t care what’s on the voucher that I made the grade required so it will get paid. They were just waiting on them to send the invoice. This school refused to send the invoice still. I withdrew from this school because their entire staff is incompetent and they don’t listen. They stress their students out to the max. I’m so angry right now I’m shaking because this was not what I signed up for. NO ONE NEEDS TO GO TO THIS SCHOOL!!! NO ONE!!! THEY NEED TO BE SHUT DOWN!!!

15 people found this review helpful
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Verified Reviewer
Original review: Aug. 6, 2018

I have read many negative reviews regarding UOP, here is the truth. UOP cannot make graduates successful. That is our responsibility. It is time to own your responsibility if not getting the job you wanted or getting that promotion. I have a bachelors and 2 Master’s Degrees from UOP and while I feel my education was top notch and I learned what I needed to take into the workforce and be successful. Ultimately, I still had to sell myself to that employer. I had to make them understand what an asset I would be to their organization. You cannot walk into a company, throw around your degrees and expect them to hire based on a 3.8 GPA and piece of paper. I am sorry you did not get that promotion, maybe you did not prove yourself - how is it UOP's fault?

I am grateful for UOP, their academic advisors, and financial advisors. They were helpful in guiding me in the direction needed to help me meet my goals. They guided me in the direction needed to attain scholarships to help with tuition, and great payment plans. Come on people, The University of Phoenix cannot be held responsible for your lack of effort, or ability to prove you are worth that position. I attended UOP while working full time, I have 8 children 2 of which were born while attending classes at UOP. I managed my career, my kids, my husband (who is a disabled Veteran), our Non-Profit Car Club, Training Service dogs for Disabled Veterans, and was able to move from California to Texas. I maintained a 3.8, graduated in San Antonio and found a great Job not just because of my degrees but because of my ability to prove I knew what I was talking about. Thank you UOP!

33 people found this review helpful
Verified Reviewer
Original review: July 26, 2018

I graduated from University of Phoenix in 2010 with a Master of Information Systems degree. It has not helped me one bit with my career, I feel it has hindered me. It was a lot of work, no doubt, a lot of paper writing which I took very seriously graduating with a 3.6. My enrollment counselor and advisors (I had many) told me that it would significantly help me advance my career. I even considered going on into their doctorate program based on their great sell but had maxed out my student loans! Now I'm stuck with over $100,000 in student loan debt, I'm over 50, and have a part time job! Please beware! I would hate for anyone else to get sucked into this scam as I did.

35 people found this review helpful
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Verified Reviewer
Original review: July 11, 2018

Horrible counselors and horrible communication. I got a bill in the mail saying I’m delinquent and to pay a certain amount to settle my student loan amount owed. The last I spoke with University of Phoenix was that they were looking over my husband and his income to see if the rest could be put onto student loans. I never got a phone call or email saying the amount couldn’t be covered and that I owe money. Now I have a collections letter and my credit is going to be ruined.

9 people found this review helpful
Verified Reviewer
Original review: July 3, 2018

Awful and has caused big debts and pain of suffering - As many others on here I too was affect by the outage caused on June of 2018. I actually had my work turned in. The university gave a lot of misinformation that cost me on many accounts. Those of you who have had bad experiences please call me at **. I am going forward with a consumer lawsuit. We can get together and come against Phoenix to stop the bullying and avoidance of debt especially as it pertains to future students. I informed the university of a consumer report. They then dropped my class and started erasing calls. I was told they had no managers and supervisors to talk to by one representative. Let's stand and not be bullied and treated with unfair debt.

35 people found this review helpful
Verified Reviewer
Original review: June 26, 2018

I have only had 2 classes so far at University of Phoenix and the classes themselves are okay. For an online school the website went down for 3 days which hinders going to class considering all books are online so you can't do the homework unless you printed out the book. The Financial Services Dept. has absolutely NO CLUE how to do their jobs. My employer pays for my classes and they are supposed to direct bill them but instead take my financial aid to do so and it is a fight and a half to get my money back. They do not bill correctly to my employer either. They are supposed to pay the tuition and the fees yet they only bill the tuition. And that is another nightmare. Overall a really poor excuse for a school.

16 people found this review helpful
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Verified Reviewer
Original review: May 18, 2018

Every year my FASFA ends up being verified. When this happens you better get a CPA to do your taxes because UOPX finance department will find any and every little way to run you around and keep you out of class. I can no longer go to school because their finance department is saying my taxes were not done properly, when they were. Even I could see that and I'm not a tax professional, and for the record neither are they; so how can they tell me my taxes weren't properly done when I hired a reputable CPA to do them??? Even my CPA was floored at their accusations. My CPA devised a letter, they ripped that apart and found more issues, more ways to run me around and now I'm out of time to get the funds needed for my last class. If I don't cough up $5k I can't finish my degree and I have less than 2 years left, already completed 2 years. Run from this place, don't go to the University of Phoenix.

26 people found this review helpful
Verified Reviewer
Original review: May 2, 2018

Terrible service. There is no coordination between finance and student enrollment. The enrollment people are helpless because Finance is a separate department, so any time there are surcharges from finance, they will keep going back and forth with little results. Bottomline... you will have to take a proactive role in making sure you are not overcharged, and if you are overcharged, the enrollment department will be of no help and will keep routing you to finance. It's a terrible system, where each department passes the buck. I'm just relieved it's temporary because I'm only doing a few courses here.

7 people found this review helpful
Verified Reviewer
Original review: April 20, 2018

To keep this as short as possible, I decided to enroll into college after talking with family. I decided it was the best way for me to better my life for not only myself, but for my children. So in early November of 2017 I began searching for colleges. I happened to find the University of Phoenix which was perfect for me because I could move close to campus and start school. Upon talking with the recruiter we discussed options and what would be best for me. After a long phone call I authorized automatic monthly payments right from my direct deposit to cover tuition. It was also decided that I was a little far from their Phoenix campus and their Tucson campus was shutting down, so I would have to enroll online just until my Student aid came in, at which time I would be able to move closer to campus and switch back to Physical studies.

After the little details were worked out I was assigned to a Representative that not only cost me hours of stress and problems, but also nearly cost me my children and my schooling. You see I was a fool and trusted the University to be reliable and honest. That the documents I signed, and verbal agreements I made actually meant something... I was SOOO wrong. This particular person I was in contact with started breaking the law and school policy when he had me sending him private information, documents, and other sensitive information. I was ignorant to the fact that my documents, and other school info was supposed to be submitted online directly to the Financial Aid office. Instead he was getting all my info first hand and then submitting it for me. To skip ahead I submitted everything asked to this representative, social security card, bank verification documents, school documents, Student Aid documents, and the list goes on.

After everything was submitted I was told it would take up to 90 days from the start of my first class to receive the student aid I was accepted for which is a little over $15,000.00. Ok no problem I wait, I start school, school comes and goes, no money. So I contact my representative only to find out certain documents were never submitted and are needed again (Oh this happens a lot). So I submit them again and I'm told that I just got them in on time, and that I'm being "bumped" to the top of some list and when the student aid arrives I will get my Financial Aid first. Funds will be here within 2-3 weeks but before the end of the month, just wait. So I wait some more. Ok mistakes happen. I waited. No problem. 4 weeks comes and goes. No money. I contact them again only to find to my amazement that my representative has been fired for "Unknown Reasons" and that none of the required information was ever submitted.

This is when I learned all info should have been submitted to the website. Not sent back and forth in emails. I'm also told that I missed funding and would need to forgo the entire process AGAIN and wait up to the 90 days again. Now I'm pissed and worried and a million other things because something that was supposed to better my life is ruining it. All the choices I made, investments done are to prepare for the move to Phoenix to get a new chapter started in my life, and they are being burned to the ground. I have no way of proving the representative stole my money, but what I do have is the emails sent back and forth containing the many documents and even my sensitive info. I also have proof he's fired, and I know that despite me getting everything in on time, no money arrived even though all the other students did get theirs.

The nightmare isn't yet over as I fall victim to them AGAIN and believe that ok this time is different. Before the agent lied, screwed you over but now you are submitting everything right to the website and it will go as planned. So I submit everything again, and wait the 90 days, and to my fears, no money. New year is here so the old documents they had aren't valid and I have to redo them AGAIN. At this point I'm starting to realize that I'm an idiot for ever trusting this scamming pirates and I begin calling other Universities. To my horror I am told that not only is this highly unusual, but its borderline criminal. Now I'm freaking out wondering if I should stay and resubmit what they need and hope the Financial Aid comes, or find another university and try the struggle again.

I actually did both, I started talking with other recruiters telling them my situation but I also submitted what Phoenix asked for and asked when aid would arrive as well as when I needed to start paying my tuition. I explained the previous agreement and documents signed allowing the university to take their payments. I was told to wait and not to make any payments until my financial aid came in. Skip ahead to the present and I never enrolled with another college. I stayed with Phoenix and the student aid Finally arrived. However yet again the battle continues as now the University has stolen my Financial aid and out of the $15,000.00 only wishes to give me a little over 2k. Despite DENYING authorization to take ANY of my Financial Aid for any reason. Leaving me solely responsible to pay for things, which was what I agreed to anyway with the monthly payments.

I was told it was taken for tuition, and when I explained, "I denied those authorization forms," to "Please check my account," I'm told nothing can be done and no refund will be given. This school isn't a school. It's a business and research has taught me their Number one source of income is Financial aid. They aren't here to better peoples lives, they are here to leech off the backs of qualified students to raise their own personal goals. I'm not rich, in fact I'm very poor, I have no money to fight them in court and they know this. What they have done is illegal and immoral and they need to fix their screw up. All I wanted was to work things out with them, but instead I'm forced to write this review in hopes someone...anyone can help.

I may not have all the money in the world but I am an honest hard working mother trying her damn best to get somewhere against all odds. I have a voice and I won't stop until it's been heard. I don't want what has happened to me to happen to anyone else, so please listen to my review and stay away! Don't run the risk of planning your life around an institute that isn't going to have your back.

43 people found this review helpful
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Verified Reviewer
Original review: April 10, 2018

I completed all my classes years ago - I ended up having to defer my loan payments for several years and now they are in the hands of a collection agency. I was never told by U of P that they were a private college; therefore the cost was significantly higher than most schools. As of now, I owe $106,000.00 for a bachelor's degree in Business Management that has done nothing for my career. I do have a great job and make decent money, but it had nothing to do with my degree. That school needs to be upfront and honest with prospective students about their costs.

43 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 26, 2018

I would like to preface my review with sharing the fact that as an enrollee in the MicroMasters Data, Economics and Developmental Policy program at MIT, I have to credit UOP and the legitimacy of their pedagogy for my current success. The University of Phoenix is a regionally accredited online program that stresses the importance of critical thought and research for all of their science relative programs. Each course that I took challenged my literacy, aptitude, creative process and cognitive fluidity. Their courses assess and evaluate students based on their working memory, cognitive flexibility, fluid intelligence and inhibitory control. Students are required to write academically formatted collegiate papers, create professionally polished presentations as well as provide substantive responses to demanding queries posted by adjunct faculty and other students.

Earning competency and mastery in a course is challenging and requires dedication. The online learning system is asynchronous, and those who lack organizational skills, self-motivation, and intrinsic drive will potentially find the workload too epigrammatic. More often than not, people who criticize the validity of UOP's educational value are unqualified to analyze their curriculum and teaching staff and have no inkling of what level of proficiency is necessary to complete assignments and matriculate.

29 people found this review helpful
Verified Reviewer
Original review: March 19, 2018

Clue #1 Before you register here PLEASE try to find as many EMPLOYED people as possible in YOUR state, in YOUR field of study with a degree from UoP. I had questions all along about my recruiting experience. I felt as if I have been scammed. There was definitely deception where my recruiter was concerned. The degree that he said I would ultimately end up signing loans for was nothing short of pure deception and I wish they could pull the tapes to confirm my comments. Shortly before the commencement ceremony I found out that the state I reside does not accept my degree nor does the state I was raised. My degree is basically no more than a certificate w/ no concentration in education.

I was also told in the middle of working toward my degree that they no longer offered the education degree I initially signed up for. It had been discontinued and it was undetermined if it would be offered in the future. Therefore I would have to choose another major. As you may imagine I was very disappointed and lost at this point because all I wanted to do was educate. Then magically when I went through the commencement ceremony I was offered that same degree that previously cease to exist. Now all of a sudden the degree is back but when I asked the recruiter would I be able to definitely teach in the state of Georgia/Ohio she used words like, “probably, see here’s what I’m saying, and let me go through and read to you about our classes”.

I listened patiently over the phone waiting for her to give me concrete words and assurance that I would be able to be an educator in the state of Georgia/Ohio with a bachelors degree from University of Phoenix. I never got confirmation. Needless to say there was none. But I did get an associates of arts (with a concentration in education. So they tell you.). However, in the state of Georgia it is worth a worthless certificate that is not worth the thumbtack hole in the wall to post but nevertheless it cost me $36,000… So I guess you can see I am a Phoenix… Yeah right! I am STILL degreeless and broke!

23 people found this review helpful
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Verified Reviewer
Original review: Jan. 31, 2018

University of Phoenix is a great school! I noticed majority of the people who write complaints regarding the college are always complaining about financial aid. Yes, we have to pay it back and it is our money, but financial aid is to help pay for school and things you need for school, it is not meant to help you because you do not have a job, medical bills, light bills, or water bills, it is meant to help you with COLLEGE! I am working towards my bachelor's degree now, and there are thousands of careers that accept University of Phoenix degrees, all you have to do is go to the website LinkedIn and apply. You will see careers that accept University of Phoenix degrees that have the phoenix logos next to them.

Nobody is going to walk up to you and give you a job, you have to apply yourself, and if you did or cannot get through the group participation programs with the college, how are you going to make it through a job working with others, I don't think it shows weakness on the college but on the individual who keeps complaining without putting any effort into becoming the best they can be. With this being said, I am a manager, my career accepted my University of Phoenix degree, and I'm pretty sure my next advanced career move will accept it as well. Have a great day, I am a Phoenix!

38 people found this review helpful
Verified Reviewer
Original review: Jan. 9, 2018

I have one class left and a nightmare of a financial advisor, I would call her more of an extortionist. Do not go to this nightmare of a school, they are more interested in getting as much money out of you that they can, than offering you a valid education.

32 people found this review helpful
Verified Reviewer
Original review: Dec. 7, 2017

University of Phoenix is not interested in education in any sort of valid method. Instructors are for the most part unavailable to speak to students and uninterested in students. Their refund policy is usurious. Dropped a class the first week of school and was only refunded 50% of my fees. I do not have a receipt because it was purchased online.

28 people found this review helpful
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Verified Reviewer
Original review: Nov. 28, 2017

UOP IT degree - Awesome school and more needs to be said about this school. Teachers were great and the coursework was challenging. I had an overall great experience with the staff and the students while taking my courses.

25 people found this review helpful
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Verified Reviewer
Original review: Nov. 23, 2017

Was really satisfied and excited when I started. They never offered course selection and I wasn't getting anything out of my courses. I discussed this with my academic advisor and he agreed that I should drop out. I went for less than a year and owe over 5k after federal aid. The account was sent to multiple credit agencies.

It's been 3 years and I just found another collection agency I owe money to from them. I don't know how I'm going to get out of debt from them. Please review your payment history as well because that's where I'm finding discrepancies. Enrollment is pushy and fast. Teachers don't seem to want to give extra help when you ask for it. I was literally spending all my spare time trying to keep up in class and remember falling asleep more than once because I had to stay up late trying to understand the material, or keep up with the reading and assignments.

45 people found this review helpful
Verified Reviewer
Original review: Nov. 11, 2017

I enrolled in 2013 with UOP. Completed my Associates in 2015. I continued to reach for licensing and needed 6 more credits in which after reaching that they told me that they don’t help with any licensing processes that I would have to contact the department of education. After that I continued onto my bachelors and still the same thing.

I found out recently I through Apollo group was opened 12 loans to pay for my schooling. It wasn’t under one loan. They also told me that they would help with job placement which was then directed to a portal on the student site. Mind you completing classes online and in Maine searching for jobs and finding something there wasn’t anything! I think they just wanted me to enroll for the increase of student enrollment and nothing more!

24 people found this review helpful
Verified Reviewer
Original review: Nov. 3, 2017

When I first enrolled in this school, I was very pleased and satisfied with my experience. After about attending for a year, circumstances arose to where I needed to take a leave of absence. I filed the paperwork and did all the correct protocol. When I tried to return to the school within the set amount of time, I was informed I had been dismissed and had been turned over to collections. I was very upset and shocked. I refused to pay them anything because I had the paperwork stating when I could return and like I mentioned I returned within that amount of time. Eventually they stopped bothering me and was forced to pay it themselves since legal action had been taken against them by other students with the same issues. I will not say this is a horrible school, I fully enjoyed the classes. But the bad experience alone had me really thinking it was a SCAM!

34 people found this review helpful
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Verified Reviewer
Original review: Oct. 9, 2017

When I became a student at the University of Phoenix back in May of this year, I was so excited to further my education. I can honestly say that I do feel like I am learning in my classes, and my instructors and fellow classmates have been very helpful. I currently have a 3.9 GPA, and I fully intend on maintaining it. However, my recent experience with the financial aid department has shredded my positive attitude towards this school entirely. My first financial aid disbursement back in June (student loans and Pell Grant) came through just fine with no issues. I am a stay at home mother and my husband works full-time.

When enrolling, I made it very clear that I would not be working while in school full-time, and that the financial aid I received while in school was going to be my only income. I was assured at that time that this is what most unemployed students did, and this wouldn't be a problem. Fast forward to last month, September 20th, 2017. I was due to receive my next disbursement, so my husband and I planned out which bills we would pay using that money. I received nothing on that day, and no explanation. I did not immediately fly off the handle because the money was late. I decided to reach out to my academic and financial aid advisors to see what the hold up was.

I was assured at that time through an email that my aid was being verified and processed, and to give them a few more business days to get it done. On September 23rd, my laptop completely broke. I am an online full-time student, so things like my laptop should be considered a necessity in order for me to get my assignments done correctly and submitted on time. Did anyone care that I now have to travel 30 mins. both ways to my mother's home in order to use her computer? No. Did anyone care that our car broke down last week and is currently still sitting at the shop? No.

The worst part of all this? My family and I were directly affected by the mass shooting here in Las Vegas recently. I pleaded with my financial advisor to please get the ball rolling on my money because I needed to go donate blood, and contribute what I could to the funerals and medical bills of the two people we lost. We are still devastated. Even after that, ONLY my awesome academic advisor reached out to me personally to offer her condolences. My financial advisor decided to completely ignore what I said, and instead sent me a generic response about my aid being verified again. What exactly needs to be verified? This is the exact same paperwork and tax transcripts that they had on file for us when they released my funds in June. None of our information has changed and I am doing an excellent job in my classes.

So here we are, Monday October 9th, and I still haven't received ANY detailed information as to why the money is late nor why my information is still in the verification stage. As of September 27th, my student loans processed to my account. How can my student loans be applied but not the grant money, which the school receives all at one time? They are holding on to my money, and I don't know why. I have been calling the number all day trying to reach a financial advisor, and I was on hold for about 15 mins. each time before hanging up. (It has never taken that long to get someone on the line.)

I am strongly considering filing a formal complaint with the D.O.E. if I do not receive some valid answers soon. My family is having to suffer because someone in their office refuses to click a few buttons and approve my funds. This is unacceptable, and I hope those of you considering this school please take this into consideration. If this isn't handled soon, I will also be looking to transfer out. I'm sure I'm not the only one going through this.

88 people found this review helpful
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Verified Reviewer
Original review: Aug. 12, 2017

My experience with the University of Phoenix financial aid department has been very deceptive. Lately, they told me that I don't qualify for no more financial aid and I'm just 15 credits from receiving my bachelors in psychology. This school basically told me that I should be fine on financial aid for future classes when I first attended but after I received my associates of arts degree in psychology they persuaded me to continue on with my bachelors and that everything would work out ok, which was a lie. On top of that they said I owe out of pocket a balance of 1900 dollars that I don't have, long story short they turned my account over to a collection agency which is unheard of. This school is bogus and they don't even have in school scholarships available for students which is very unheard of in my book.

49 people found this review helpful
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Verified Reviewer
Original review: Aug. 9, 2017

I went to University of Phoenix for 4 years, graduated 2013. 5 years later, I have a B. S in Business and stuck with $60,000 in student loans (which I can't even pay) because employers do not consider University of Phoenix as an accredited University. For my orientation, University of Phoenix informed all new students it was the best thing for someone that worked full-time, that once you graduated you were guaranteed a job in the field that you studied in, they did job placements blah blah blah... I really wish I would have seen right through their lies and Antics to lure new students. I can't even begin to pay my student loans back because I can't find a job that actually considers my degree an accredited University. My minimum payments are $700 a month, I'm a bartender I can't afford that. Due to my student loans, my credit is shot.

62 people found this review helpful
Original review: July 11, 2017

I found when people are not doing well academically they have fantasy notions, of an easy-out with high pay. Well, I found the U of P to be excellent at one thing. That is getting you a degree. That is it. The knowledge you gain is directly related to your effort. The U of P teaches out-dated concepts. Such as teaching SDLC instead of the sought after OOP method of BSIT. I got my degree. 3.85 GPA. This opened the door to tons of job opportunities I could already perform, but now I had an official piece of paper that said "He is trainable" to the employer. If I had to do all over I would still choose this route because I was a full-time employee with a family (limited free time).

31 people found this review helpful
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Verified Reviewer
Original review: July 8, 2017

I have been going to this school a little over a year and I'm so disappointed with the financial aid team. It been almost 2 months that I have not received anything. They keep flipping the stories and everything. It was supposed to be 24-48 hours before my hold on my account was up and here it is another week is passing by. Now they saying it is a technology glitch. SMH. 3 different supervisors are suppose to be working on my account, I was suppose to receive 2 phone call back before they closed yesterday and still nothing. This is ridiculous that people are waiting on their money like they don't have to pay it back. They need to do something about this because it's ridiculous. People that don't have job and is going to school depends on things like this but it's always a million reasons why you didn't receive it on time so I will for sure be furthering my education somewhere else.

46 people found this review helpful
Original review: July 3, 2017

Hello garbage school. Why do you take almost a month to submit attendance to the VA? UOP has changed their attendance structure several times since I've been attending and it gets worse every single time. The VA system is already crap enough and you're becoming just like them. The funny thing is, I asked my financial advisor if UOP is the only one who takes this long to submit attendance and he said yes. That being said I'll be leaving this selfish, garbage and unprofessional "school" and enter into a read educational institution. Oh and don't think I'm new to the school because I'm not. When I first got my bachelor's there the system was good. Now getting my masters and it's crap. Congratulations you have received 1 star and only because because there wasn't a trash can option instead. From a vet who served 2 full terms, thanks for nothing.

35 people found this review helpful
Verified Reviewer
Original review: June 6, 2017

Before 5/25/2017 Nevada teachers needed to pass a test or take course work on Nevada School Law, Nevada Constitution, and US Constitution. Phoenix offered a class to satisfy all three requirements. That requirement has been revoked by the State of Nevada. I found this out 2 weeks into a 3-week class. I feel I should get 1/3rd my money back since this class no longer fulfills any need and it was the only reason I took the class. These are extenuating circumstances but Phoenix refused to work with me for a Phoenix. In essence, they gave me the middle finger.

27 people found this review helpful
Original review: June 6, 2017

This was the WORST school that I have ever attended. Yes enrolling is quite easy. Out of 120 credits that I had they only transferred about 60. I have been going to this school for 2 1/2 years and I have only completed about 15 credits. Twice I have had issues with them telling me I owed a balance only to find out I didn't. Both times this has happened it took them over 6 months to correct. A whole year wasted that I could of been in school. Now once again they have me with a balance of $2,198. They told me that I owed it because I didn't sign a paper that was never sent to me! Ridiculous! Trying to reach an advisor takes forever even though they are supposed to contact you within 24 hours. Everything about this school is expensive and about money. I came here because it was convenient for me but I have pretty much wasted my time at this school!!

40 people found this review helpful
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Original review: June 5, 2017

I finished a MBA in 2012, UOP is not accredited with high standards of national university. When I stayed in the university was good with the accreditation but not. The university has problems. I need my money back.

29 people found this review helpful
Original review: June 2, 2017

I agree with gentleman who hasn't received his financial aid refund, I am in the same situation. Something needs to be done about this because several students have not or did not receive their funds. I didn't take out a loan for the school to keep it and I am the one who has to repay it.

41 people found this review helpful
Verified Reviewer
Original review: June 1, 2017

University of Phoenix has excellent platform and high quality program. I do a search online and read so many reviews and some related information about them before I choose them. I love the whole process and the helpful features. They are all very easy to use and really help me very well during the process. I like taking the process and enrolling the system.

7 people found this review helpful
Verified Reviewer
Original review: June 1, 2017

University of Phoenix's classes were far too expensive and the program doesn't really get respect. I didn't like working in teams, I felt like I was often doing all the work while other people were just showing up and the grading wasn't explained well. However, the courses have been helpful. I'm more well rounded and I was able to learn new stuff and review things from my high school education. The information was relevant and I could learn at a pace that was comfortable for me. I liked being able to sharpen my writing skills. I also liked not having to commute.

13 people found this review helpful
Verified Reviewer
Original review: May 31, 2017

University of Phoenix is self paced so it is flexible to those that are working full time or part time and taking classes from home. Flexibility is very helpful and the cost is reasonable. However, more hands on projects could be offered to reinforce the material.

4 people found this review helpful
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Verified Reviewer
Original review: May 30, 2017

This school does not teach you anything. Instead, they throw a bunch of information at you during a 5 week class period. There are no practice sheets, no webinars where the professors actually explain the processes for formulas (especially in the math courses). I've actually had to Google and watch videos on YouTube to find more information so I could actually learn. This is not what I am paying for, nor do I see this actually being beneficial in my chosen career field because even with a degree I couldn't go and get a job because I don't know anything. This school is just a diploma mill, get your money, give you your credits and then your piece of paper with no real education. I am looking to transfer out.

44 people found this review helpful
Verified Reviewer
Original review: May 29, 2017

The enrollment process is fairly easy and straightforward. Once you decide that this is the institution for you, then you will be assigned a liaison who will keep in contact with you throughout the enrollment process. They will ensure all of your paperwork is turned in on time and help you choose your classes. I like that the classes are not big and you are able to have a better teacher student relationship. I also like that the classes are self-paced where you do not have strict deadlines to turn in assignments. As long as they are in before the end of the semester then you are fine. But I dislike that I cannot physically go in and have a face-to-face meeting with my professor. At times it is hard to explain a question or concern via email, therefore, I wish at times I could see my professor or even Skype call them.

8 people found this review helpful
Verified Reviewer
Original review: May 28, 2017

University of Phoenix have great faculty, like physical schools. Usually I just go to an online portal and choose the classes I want to take. Then I enroll and later pay the amount I owe. However, some of the hidden costs are frustrating.

7 people found this review helpful
Verified Reviewer
Original review: May 26, 2017

The enrolling and taking courses process are both very easy to use and help us more. It is also one of the main reasons I choose the University of Phoenix. There are so many good features on the online platform. I really like them because I used them three or more times before.

2 people found this review helpful
Verified Reviewer
Original review: May 26, 2017

The program at University of Phoenix was easy to follow and helped me to achieve my goals. The courses got me into the job I have now. It was my first online experience. I knew exactly what I needed to study, what assignments were due and when. When I had to finish quizzes and tests, I always felt like I could reach out for help if I had questions. I was in touch with someone from the University regularly through email, who was extremely helpful and very nice and made the process less stressful. However, the cost seemed much too high for an online program and one that was helping me to further my career, meaning it did not offer a degree.

5 people found this review helpful
Verified Reviewer
Original review: May 25, 2017

The whole process of enrolling and taking courses are very easy. Everyone who use them once would love to use them again. It is easy to engage with the online platform and the courses are helpful. The University of Phoenix would fits me the most because it has the helpful features and the online platform has the best programs. I would choose them for different needs, it also has the unique price and no matter who you are. It is good enough and I used them for many times before. You'd better to know them clearly before you use them.

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Verified Reviewer
Original review: May 24, 2017

I like that there are many options offered for people like me that are looking to change careers and expand their knowledge. It makes finding the right course that much easier. The costs and courses are excellent and the degree is well received throughout the business community. I have had some great job opportunities as a result of the degree. Also, it is easy to engage with the platform. I found that seeking out the best courses for me was a simply laid out process. There was not any confusion in how to do it.

4 people found this review helpful
Verified Reviewer
Original review: May 23, 2017

I enrolled online and used the online forms. I like that I can do it whenever I want to. I don't have to be there. I also like that I can work remotely. I enjoy working at my own pace. It was fun and I worked hard. It was a good time and I enjoyed myself. However, sometimes I am too distant from the teachers and other students. I cannot interact with them. I miss being there in person.

2 people found this review helpful
Verified Reviewer
Original review: May 22, 2017

It is easy to navigate University of Phoenix's blackboard learning site, and it is always accessible. Courses have been helpful and PowerPoint audio lectures are clear and slow. There is also a help option available online and instructors are great. It is even easy to communicate with other classmates online, and to access grades for assignments and exams. The only thing I would improve are more clear instructions for assignment deadline and specifications, that they should be posted as reminders online. But my experience is very positive and I'm learning a lot.

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Verified Reviewer
Original review: May 21, 2017

University of Phoenix has the best online platform and the best enrolling system. They have so many good features which were all easy to use and very helpful. I always get the best customer services from them.

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Verified Reviewer
Original review: May 21, 2017

University of Phoenix is the best option to study at a distance. Because I did not have time to attend personally so my first choice, besides that the university has prestige throughout the country. Good control of students. So process of enrolling was fast but a rep takes a long time to answer. Answer the questions of the students. That would solve everything.

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Verified Reviewer
Original review: May 20, 2017

I like the University of Phoenix the most because of the unique features and the best online program for me, it fits me very well and I already get approved. The process of enrolling and taking course is easy to engage with the online platform. The online program is very easy to fill. The course are very helpful and very unique for me. I think everyone would like to take the process again.

2 people found this review helpful
Verified Reviewer
Original review: May 20, 2017

I like that University of Phoenix's course itself was an online course. The platform was easy to use, it was easy to find the assignments and to complete them to turn them in. The graphics were clear as well. The only thing that I would improve about the online program would be to have the option to see the instructor face to face via a Skype type program. Sometimes it makes it more helpful to see the instructor's face to better understand them. The courses at University of Phoenix haven't been as helpful as in person courses, but that's not against this university. That holds true for all classes and universities.

2 people found this review helpful
Verified Reviewer
Original review: May 19, 2017

I finished my bachelor degree online with University of Phoenix because I am a single mom with 3 kids and work full-time. I wanted a degree to further my career. After receiving my degree in English and $45k in debt later back in 2016, I am still nowhere further in my career or in the field of my degree. I felt I did not learn anything. Online classes were pointless and $1200 a class. I want a refund and not live in debt where I can't get a job to pay it back.

16 people found this review helpful
Verified Reviewer
Original review: May 19, 2017

University of Phoenix has a flexible and convenient learning program that anyone can take and pass. The online format only requires you to participate three days, and only one of two assignments a week which is doable for those working on the side. However, it seems like they let anyone in. A lot of people seem like they have no prior education because they can't spell and not everyone does their work which affects the team aspect of assignments. Also, there was pressure into program and financial aspect was not explained at all. They made it seem easy and like it was no problem. The programs are expensive and drain all financial aid and loans so you will have to pay out of pocket for future classes. They will tell you whatever you want to hear to get you into a program.

15 people found this review helpful
Verified Reviewer
Original review: May 18, 2017

The classes that I took helped me to get the education for a job in the future. I did not have to leave home or be anywhere by a certain time because I am raising two special needs grandchildren. However, some of the courses required extra software and work that I could not afford or achieve. I wanted to be able to talk to the teacher face to face but could not, and they have graduation ceremonies too far from me to attend to get my diploma. Also, I keep getting phone calls and a lot of emails after I graduated two years ago.

5 people found this review helpful
Verified Reviewer
Original review: May 17, 2017

I like the convenience and options of degrees. It is something that most people really do not put much thought into nowadays. Brick and mortar schools have become something that is not a great option.

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Original review: May 12, 2017

I have been waiting on my refund for months since I receive the post 9/11 and have been getting garbage answers. Finally they tell me May 5 the disbursement would hit my bank. Then May 9 I receive an email saying my bank information was wrong. I know it was correct because I went over it several times when submitting it (has anyone experienced that contact me **). So now I have to wait for a paper check for 10 to 15 days. My financial advisor acts as if she doesn't know how that happened. Does anyone else sense something wrong or a bit scammy with this school? Do we need lawyers because I think the school is figuring out ways to hold students funds? For what I don't know.

34 people found this review helpful
Verified Reviewer
Original review: May 11, 2017

I feel that the University of Phoenix should better explains things in the beginning especially the financial aspects, but going to this school was a good experience. I was a working mom with three kids, so this worked out great.

2 people found this review helpful
Verified Reviewer
Original review: May 11, 2017

I found it to be quite an easy platform especially it being online I was always able to navigate my way around without any trouble. It was tough in general to be taking online classes for several reasons such as not being one on one and face to face. But I enjoyed my online courses. I was always able to find help from professors right away if I needed it on any subject or question. These courses have been very beneficial to me further my education and I am now a full time teacher like I always aspired to be.

4 people found this review helpful
Verified Reviewer
Original review: May 11, 2017

Enrolling is easy if you have a credit card. Courses are geared for the mature person who has to work also. Their course offers a large range of subject matter that interests me and the times are convenient. I really enjoyed these courses but I really think their courses should be more extensive and I wish I had more time for more. Also, I like the instructors. They have a great deal of knowledge on the subjects they teach. I dislike the way they grade though and the way they publish grades.

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Verified Reviewer
Original review: May 11, 2017

University of Phoenix was understanding about my situation. Going back to school is never easy and the UOP made it as painless as possible by providing adequate resources and help when I needed it. They have the same amount of filling out forms as everywhere and it's very easy to enroll. Easy to navigate their website, helpful people when I had questions and I had a lot of say in creating my class load. The courses enabled me to earn my Masters of Arts and Education so I could fulfill my goal of becoming a primary school teacher. I am very satisfied with my experience.

3 people found this review helpful
Verified Reviewer
Original review: May 11, 2017

University of Phoenix made it so easy to complete my BA in business management while I was starting a business and continue working my full time job! Working out at the gym & having a personal life wasn't easy, but online classes did the trick! For enrollment, go to the website, type-in your educational information, schools you've attended, previous classes you've completed. Classes were very inexpensive. I would like it if there were more video conference classes. It is very cool to be able to see your classmates & learn about them. I didn't have the awkward feeling of standing in front of a bunch of strangers & introducing myself to them.

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Verified Reviewer
Original review: May 11, 2017

University of Phoenix has a rich background and has been around for a long time. I really love this college so much because the prices are not other Universities and colleges. Their website is so much in order and everything is so great to engage with at the process of enrollment, as well. Many programs and especially in IT and business are also very great. I wish I would have gone to this college years ago and I would have been able to graduate sooner.

2 people found this review helpful
Verified Reviewer
Original review: May 11, 2017

University of Phoenix's curriculum was quality. The professors were always great about responding back. The online course are quick and never down unless scheduled maintenance. The course is well informative and ideal and was about as perfect as it can be. The online descriptions are right to the point. The course have been very helpful in my career and I find it easy to understand and complete.

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Verified Reviewer
Original review: May 10, 2017

It was easy to enroll in classes. I requested more information about the university and within a few weeks of that, I was enrolled. The counselors that I worked with were all very helpful in preparing me for getting an online degree. I liked that I was able to do coursework on my own time. I was able to work full time while studying. The flexibility of online courses made it much easier to attend college. The program itself was fine, but the degree was useless and left me in a great deal of debt.

15 people found this review helpful
Verified Reviewer
Original review: May 10, 2017

I did not take online classes. I felt at the time with three small children that I would have had too many distractions at home to take online classes. Now that the children are older I would reconsider. It may actually be easier because our schedules are so demanding. I had many classmates and co-workers who have taken classes online and spoke to the ease of the process. I only ever interacted with my group members and teacher in an online capacity as it related to compiling and turning in assignments. If I go back to complete my MBA I will take online classes this time though. I have heard very positive things about the interface.

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Verified Reviewer
Original review: May 10, 2017

Signing up was easy and only took a phone call. Once you get settled, it was easy to attend classes. I could do my work on my own schedule. Plus, I had good interaction with classmates and the instructor and I got to know my classmates well. The instructor was also fairly knowledgeable. But the coursework was not as rigorous as traditional colleges in many subjects. And general public does not respect online degrees as much as traditional degrees. But I learned new skills that have been useful in my career.

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Verified Reviewer
Original review: May 10, 2017

I found it really easy to enroll and take the courses of online education. But the cost were extremely expensive. Even though there weren't physical textbooks we were required to print out every page and every chapter. Resulting in printer ink costs and wear and tear on basic printers. Other than that, courses very helpful and it's much easier and less stressful doing online classes. It's convenient and don't need transportation. And the instructor always had a planned syllabus that was very straightforward and always made it comfortable to ask any question or concerns we had. Much of the curriculum is centered around real life work experience. Also, the program also made it mandatory to work closely in groups. You never had the feeling that you were learning your courses on your own. You were always involved in group activity throughout the entire course.

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Verified Reviewer
Original review: May 10, 2017

Enrolling at University of Phoenix is extremely easy. Usually you will have an advisor who will walk you through each step of the registration process and will continue to help you complete this task each quarter or semester. I love the flexibility and small class size. You can usually plan that week's workload around any busy schedule. I had two jobs and was still able to meet class requirements due to the flexibility and time frame given to turn in work. However, professors are less personable. It is, of course, much harder to develop a true student-teacher relationship online when you can't see the professor face to face. Also it's harder for them to connect to the student because they can't interact with us in the traditional sense.

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Verified Reviewer
Original review: May 10, 2017

They’re pretty similar to traditional school. The teachers are very knowable in the courses they teach that inspired me to do better in the field I was learning. Textbooks are generally required. These can be obtained either through the campus bookstore, ordered online, or downloaded in e-book format when available which takes time and very expensive. But the courses have been very helpful in the progression of my learning. They require you to attend the online course at certain times of the day with a link given out weekly to students. It isn't too bad though as I don't mind it.

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Verified Reviewer
Original review: May 10, 2017

University of Phoenix allows me to work, live my life, and get my education. I don't have the transportation to commute to a traditional school, so this is much more convenient for me and my lifestyle. The enrollment was quite easy. Had to apply for aide, give personal info. The whole process took maybe an hour and I got my financial aide approval fast for this university. The admissions staff was very friendly and helpful when I was applying. I even sent a thank you letter to the rep for being so helpful in the enrollment process.

However, I would like to have more time with professors and tutoring when needed. Emails aren't enough sometimes. I'm both visual and written learner so I would like to chat via webcam. Would also like to know my score that day instead of waiting for them to be posted online. I try to keep a good GPA and it's important to know the areas that need extra work. Would also like to have better ways to learn. Sometimes the learning modules aren't descriptive enough for a student to completely learn a skill on. I have done online courses through universities and they have had much better methods of learning. I'm taking nursing and the skills portion must be physically shown, not just described and pictured. I am trying to get my bachelor's so these tools are very crucial to my success. They're doing a good job, but definitely wish they had better modules of training us. Skills learning should be on a personal level. Not just computerized. I would also like for there to be more resources for learning. Meaning, other experienced nurses and doctors that could help with questions I may have.

2 people found this review helpful
Verified Reviewer
Original review: May 10, 2017

Phoenix is an awesome university, it allows me to study anywhere and anytime at my own convenience. It's very flexible and it fits my busy lifestyle. Quality of education is very good as well and encouraging. I will recommend it to anyone at anytime. There are no features I dislike about the institution, but with the advancement and latest technology there are still means of making it even more convenient. The process of enrollment is very easy and hassle free. With a detailed instructions on how to go about it, it doesn't take much of your time and it's very easy to understand.

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Verified Reviewer
Original review: May 9, 2017

Going to school online is fun! It is very easy to engage with the online platform. The teachers just need to be more flexible as far as when homework is due. But I like the fact that with University of Phoenix online, I do not have to commute to a physical school.

2 people found this review helpful
Verified Reviewer
Original review: May 9, 2017

It is very simple to enroll, never have to leave home or run around the campus to find things. I love that I can learn in my pajamas while not wearing makeup or trying to impress anyone and I don't have to take sick days. Easily accessible, can always email someone for answers, and works on my time. But I think having a real classroom would improve the student-teacher experience and learning would flourish. Personally I would love to create a weekly classroom forum for students to learn and interact with professors. No campus life, no sorority, no dating, no human to human interactions, being glued to my computer for all school functions, unable to make new friends or party, and never met teachers or classmates. My coursework is very rigorous and challenging. I am a social person and love being around people and it's very difficult for me to only type to speak to people.

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Verified Reviewer
Original review: May 9, 2017

Easy to engage and the courses were helpful. It actually motivates the students to be more open and learn at ease. Also it helps the students to form online groups and thereby making the most of materials. But the depth of courses and video content can be improved. Also, the variety of online books and the online lab facility. The lab enables the users to do practicals and the internal marks help in ensuring the bar is always set very high. They also provided with many important case studies and examples which make the students very effective in not only communication but also the technical work. There are also course material and online tests.

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Verified Reviewer
Original review: May 9, 2017

The University of Phoenix will be benefit to anyone that needs to use online programs in the future. It was easy to engage on the platform and I was able to move forward in the platform as needed. Though some part do not give enough information so I am forced to look for other outside information. But by improving it will help to continue success of online programs for future students.

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Verified Reviewer
Original review: May 9, 2017

Phoenix is one of the First to get into the Online College thing and they offer the most classes and are more into online education because they have been doing it for many, many years. It is very easy to sign up and dealing with them is very easy also. They help in every way they can, sometimes their hands are tied and they can't do anything for you and it upsets them that they can't. You can always use more classes and more programs to pick from and more different classes at different times, there never seems to be that one class that you really need badly at the time that you need it.

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Verified Reviewer
Original review: May 9, 2017

I found it was very easy to engage with the online platform and enrolling in classes I was interested in was fairly straight-forward. I think that doing everything from your computer at home is a much easier process than having to go to classes at a brick and mortar college. I like the convenience of doing it from home. You can't beat that. Working full-time, it is hard to go to a school after work when you have a family that relies on you to take care of them. However, some employers frown upon online learning and usually give preference to people who went to "real" schools. Thankfully I was able to find a good job but I know that other people struggle because of the stigma associated with online colleges.

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Verified Reviewer
Original review: May 8, 2017

Online platform is very easy and enrolling is a phone call away. Online interaction allows you to get to know your classmates even better than in a traditional classroom environment. Can do work on my own time and schedule and instructors are understanding. But course work not very rigorous and doesn't have the respect of general populace. Some students able to slide by as grading is not as strict as traditional schools. But good option for many people who cannot attend traditional schools.

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Verified Reviewer
Original review: May 8, 2017

I take a course about Information Systems & Technology with a specialty in Web, Mobile and Software Development degrees. There's a big market for mobile apps and I can develop the skills for it and this program, as well as web and software coding. I learned to create and design the pages that users surf a computer software. And also be able to adapt the education there and tailor in my career goals with the industry aligned certificates. The university allowed me to work and study at the same time. The course was good enough to expand my knowledge and prepare professionally. I also learned the best of the best in a prestigious university where my efforts are rewarded when it comes to finding work or going out into the industry. The course is easy but it also has a degree of complexity that is necessary to take final exams and it has been useful to me because of IT work.

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Verified Reviewer
Original review: May 8, 2017

The online platform is very user friendly - quite well organized and straightforward to engage with while signing up for classes as well as while studying. I thought that at time there were certain things I was required to complete that were not germane to what I was trying to learn, but I understand that as a for-profit school they must subsidize less popular programs. I most enjoyed the flexibility of the program that I had enrolled in. I was working full time and it was nice to be able to budget my time for studies around my other work and social obligations.

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Verified Reviewer
Original review: May 8, 2017

I would not mean to disparage a single soul if I were to say the following: like a traditional on campus and online school in the traditional sense. I would like an improvement in the program in the most accurate and absolute sense of the word. I don't mean to disparage anyone when I say the following: in that I wish the teacher had longer office hours and to engage in the online platform if a professor were accessible late at night.

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Verified Reviewer
Original review: May 8, 2017

I like the variety of programs offered by the University of Phoenix and the detailed information provided by each course. I also love that it can be done at your own pace weather it is fast or slower than other trying for the some course. It is also very easy to apply online. The instructions are very easy to follow. If help is still needed there are other ways to get help such as online FAQ's or email. The course have made it easier to learn than a typical college and have made me feel very successful. But I would like to know that the programs are backed by the companies that hire for that specific degree. I want be able to be ensured employers will hire me with the courses offered by the college.

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Verified Reviewer
Original review: May 8, 2017

It is a long process of enrolling if you do not know what financial aid is or what your options are. University of Phoenix's online platform is easy once you understand it in the first place. The courses were helpful. I like the fact that it is fast and easy to access all your classroom essentials right from your computer. I also like that I do not have to buy so many textbooks most of them are offered completely online. I dislike that there is no direct teacher contact. Sometimes it is a lot easier to understand what is being explained or taught to you when it is by someone in person. Waste of time.

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Verified Reviewer
Original review: May 8, 2017

It offers a lot of programs and it's for a very broad amount of careers. It doesn't judge you and accepts most applicants and it has very nice students. The gpa needed to take the courses are a bit high and the prices are very expensive. The customer service isn't that great they need to speed that up a bit. But it's very easy and simple. The layout is very plain and very easily understood. You can change the language to whatever you want it to be so that's a bonus.

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Verified Reviewer
Original review: May 7, 2017

All the courses are online. They are a little hard to start when you are first getting the hang of it. Once you are comfortable with the courses and learn the ropes, it's very simple to work on your courses and know what is expected from you. You can stay at home and work as much or as little as you want. You have a schedule of things that need to be done in the week, but you can do them at your pace. You can finish everything in one day, or you can spread it out to take the whole week. The only feature I disliked is that there isn't any extra time to submit homework assignments. If you wait to submit some of your homework on the last night, your internet might be down, or have a power outage in your town. The program doesn't give any extra time for that. You can't help what happens with your power or internet and when it will. But the courses have been very helpful to me. I love everything that I was able to learn from my them.

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Verified Reviewer
Original review: May 7, 2017

I got online and signed up for classes at University of Phoenix. My classes wasn't that bad and I got video interaction with teacher and students. I also watched video of teacher teaching the course. I really liked taking the course and doing it at my own pace. You could work hard, read, study, and take test as soon as you think you are ready. I did the tests on the website. And the website had really good passwords and security. I also liked that every test was open book but they were still challenging. Many questions wanted your opinion and mine wasn't in the book.

But it's not the same as taking the class at an actual school and classroom. You can interact with the teacher but there was hardly any interaction with the students. University of Phoenix should come up with a way to give students the access to do group assignments and study together. Making it a video or FaceTime interaction would get more students to take online classes and be able to get their degree. I completed the class about 3 weeks early and would definitely take online classes there again if I needed to.

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Verified Reviewer
Original review: May 7, 2017

From the University of Phoenix online platform, the most I like is how user-friendly it is, compared to other institutions. Following close are the support both in their online tools and Professors. In my pursue of education, I have joined a few high education institution. So far, University of Phoenix is the best. From the enrollment process and the course taking, University of Phoenix makes it very easy for the student. Their programs are design for the working adult, providing a great deal of flexibility to their students. Their courses apply 100% to the real world.

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Verified Reviewer
Original review: May 7, 2017

Enrolling here is just as easy and just as difficult, nothing really is changed here. I still study and do research, I am just able to do it from my home. Convenience is the number one reason I can think of as to why I would favor an online school compared to a campus school, there is just something appealing about doing my tests in my undies, but there are downsides, like more restrictive access to the professors.

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Verified Reviewer
Original review: May 7, 2017

University of Phoenix is a great choice for anyone who wants to comfortably study at home and on their own schedule. It has classes at any time, because we can watch the videos if you miss a video lesson live. It's a college for people like me. It fits very well in my profile that I work! All the course processes of the classes are perfectly pleasant and useful. At Phoenix, we make our own schedule, which makes everything more flexible! The enrollment process is very easy to give you with the platform online, even for laypeople. There is no secret, just want and choose a course and enjoy, because in my course, I have excellent teachers and I am learning a lot in my classes. This year I graduate!

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Verified Reviewer
Original review: May 7, 2017

The courses have been very helpful. It is somewhat difficult to engage online platform and some of the classes I have been taking are difficult as well. They also have features that you can use reading audio while typing. Though, I would intentionally improve a couple of classes.

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Verified Reviewer
Original review: May 7, 2017

I submitted documents online and got user login to my email and mailed to my address. I was able to take advantage of the course the very same day I was approve. It is cheaper than a traditional outlet school. It provides portable learning through my laptop and webcam. I love how I can get help from the professors. It was very pleasant. But I would like it to be improved to allow offline learning for some aspects. There is a disadvantage of no experiments use at a facility that is only available on a traditional campus. But it is a memorable and short experience. And I would do it again.

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Verified Reviewer
Original review: May 7, 2017

If you need financial aid to attend the University of Phoenix, go and research it yourself instead of calling a finance advisor. I called 3 times and had a hard time to find someone to speak to. In addition, they were never able to fully answer my questions. Also, I suggest you do your own research on the program you are planning to study before signing up. While the courses here are easy, get ready for a lot of lecture and reading. I spent most of my weekends reading chapter after chapter and writing papers. Moreover, it's a hassle to comment and most students just make stuff up for credit. It was good that I was able to hold a full time job with a full class schedule.

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Verified Reviewer
Original review: May 6, 2017

I like that the online universities provide flexible hours, online resources, university libraries, group discussions, easy access anywhere from multiple devices. The online platform of University of Phoenix is easy to navigate, intuitive, and full of helpful resources. But overall it is a poor learning environment. It focuses on quantity over quality, is money driven, and there's little care on academic "no-nos" like plagiarism. Faculty interaction is less than desirable. Instructors are not engaging enough for a learning environment and it's very black and white; there is little room to explore and further knowledge of specific topics/disciplines. Not worth the money.

2 people found this review helpful
Verified Reviewer
Original review: May 6, 2017

I like the website setup in the classroom and how you can navigate and find out all of your assignments. I enjoy how we can follow up and check our grades and find out what our score was after our teacher grades it. I also enjoy all types resources and helpful information as far as where to go to get help and looking on something like scholarships. One of my favorite things about University of Phoenix is they do call you and verify that everything's going ok. I really appreciate that one on one. At first I was shy but then I opened up and it was very helpful. It was easy to engage with the online posting, along with excellent courses. The instructors correspond back and forth and then make you start coming up with more questions as you're going throughout the week. It allows you to be more successful at it and able to help you make more successful post.

But I disliked the fact your participation grade breakdowns by signing on three different days during the week... Two days should be acceptable. Also, a lot of the scholarship are offered to students that are already attending class for a week and not to students that are just getting ready to go to the university. Because for some reason I was not eligible for Pell Grant and then I could apply for like 6 scholarships because I already started class. To get you started, the visors and coach need to go and watch more step by step through the Pell Grant and the financing part of it so you're not a deer in the headlights looks when you get slapped with a $1,500 bill.

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Verified Reviewer
Original review: May 6, 2017

It is easy to engage with the online platform. You have to make a plan and stick with it to the end. It is easy to slack off when you don't have someone over your shoulders. You have to be focused so you can make it through. I cant afford to miss days from work and I can do it on my schedule. Online school has made life easy for me. I am a mother as well and I like having the option to still get my degree while I work and take care of my child. But the school should offer webcam interaction when a student needs help or want to ask a question. They should also add more activity that challenge the mind and more ways to retain all the information that we get.

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Verified Reviewer
Original review: May 6, 2017

The platform was simple, efficient and easy to use, however there are better ways to conduct online classes that can be more interactive and effective. On the other hand, I like the structure of the online classes and coaches. They were very helpful, persistent, understanding and fair with the way they conducted the courses, which were very engaging, intriguing and filled with excitement. Plus, I have been able to use my degree to open up new doors to further my career.

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Verified Reviewer
Original review: May 6, 2017

I like that I can take classes at times that work for my schedule. I can work my full time job and earn a degree at the same time. I never felt overwhelmed while I was taking classes because I could be flexible when I did the work. The process of enrolling and taking courses is easy. The online format used is user friendly and easy to learn. If I ever had and technology issues, it was easy to get help with that as well. But I would like more interaction with the counseling and advising staff. At times, I need to make decisions about what classes to take or what direction I want to go with my studies. It would be helpful to have more contact with administrative staff.

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Verified Reviewer
Original review: May 6, 2017

I like that from the comfort of my home, I can plan to work on school studies when I want and at my certain pace. This makes things so much easier and I can still be able to attend all of my children's after school functions. I really hate it when I would have to be sitting in class and missing some of my children's moments. Also, the courses are very helpful. I don't have to speed through courses without getting the full gist of the learning. I can also revisit some information that is always readily available to me so that I can make sure that I maintain the proper information. I can only think of the price being a great deterrent or not having the available class at certain time of the year. Other than that, there isn't much that I don't like about what the University of Phoenix has to offer.

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Verified Reviewer
Original review: May 6, 2017

I like University of Phoenix a lot because enrolling is easy and time saving. Once I get the placement test out of the way, everything else was straightforward. The online interface is very easy for me to use. Also, there are a lot of classes for me to choose from, so there is always something works for me. The courses I took was helpful in me trying to get my last GE done. The online program is good, it's good for people who have a regular job and not able to go to traditional school. I am able to get the unit at my own time.

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Verified Reviewer
Original review: May 6, 2017

I like the University of Phoenix but it is not very respected. On resumes, it is seen as a subpar school. It's almost like it's not a real college degree which is very sad overall but the world is the world.

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Verified Reviewer
Original review: May 5, 2017

The enrollment process was very easy to start for this particular university. There really was not a whole lot of paperwork I had to complete before starting the courses. Not being ale to interview people to be in your group might be a bit of a challenge. But working with people from different background makes each course even more interesting. And I like how I can work at my own pace and go online when I have time each day of the week. Very easy and no stress.

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Verified Reviewer
Original review: May 5, 2017

The courses are simple and easy to complete and the syllabus is easy to follow along too. I really like how their website is set up! It has a social network sort of feel to it! The enrolling process is really easy. In the beginning, a financial aid and an academic counselor both make contact with student. The financial counselor walks the student through completing the FAFSA and applying for financial aid and the academic counselor compares the student existing credits against their selected degree and informs the student of which classes they need to take. The school is fine. However I have read several different articles which indicate that the University of Phoenix does not properly prepare their students for the degrees they are pursuing. Many employers don't recognize University of Phoenix degrees as being a qualifier for employment.

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Verified Reviewer
Original review: May 5, 2017

It was easy to enroll and the classes are also fairly easy to complete and you have a better understanding of the material. It's at your own pace and you can learn individually. And this helps people learn better and in a way that they can understand. But I would have liked to be able to talk to someone when there is a problem instead of having to resolve it online. They should have more people available for phone calls.

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Verified Reviewer
Original review: May 5, 2017

I got on the computer, filled out my application, sent in my application fee, picked the course I wanted to take, and gave them my number if they needed to talk to me about anything. I picked out a secondary course just in case the first one didn't work out it. All went well and I got the one I wanted. University of Phoenix has a great program. Their classes are great and so easy to understand. You learn a lot from them. They are very helpful. The online program is so easy and exciting. I like it a lot.

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Verified Reviewer
Original review: May 5, 2017

The courses have helped me to further my educational and employment horizons and give me a better chance to financially support my family. In addition to that it has increased my learning potential and broadened my drive to go further with my degree program. I like that it is online adequate and easy to schedule around classes. It is great for stay at home or working parents as well. However, they have more programs available for certain areas and not for all regions, making it challenging for some at best. But overall they do have a vast variety of programs to choose from.

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Verified Reviewer
Original review: May 5, 2017

The University of Phoenix is a different environment besides a brick and mortar building. I can work at own pace, meet others students, overcome challenges such as procrastination. The courses are helpful because of the knowledge shared from professor and many students. The University can improve on the feedback about what employers think about online degrees, the cost, more variety in assignments (not papers all the time), no id, no access to campus amenities. Also, it is not for everyone. It depends on the person. For me, it was easy. If one uses calendars or to do list, it may help.

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Verified Reviewer
Original review: May 4, 2017

Enrollment was somewhat easy due to being in the military and having a VA rep. Friendly staff but they did not help me see what I wanted to be, rather based me off previous jobs and had me work toward a degree doing that. College seems money hungry. Courses are fast paced and fits well with work but there's not a lot of time to study on subject, easy to forget info. But there is one on one tutoring and tons of tools that make it easy to operate. Books are available on computer and you can print them. And learning teams help build relationships. But job markets do not take a degree from here as seriously as from other colleges.

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Verified Reviewer
Original review: May 4, 2017

University of Phoenix has a lot of course options, gives you a good education, and you are able to work in your own time, and would like to start doing work to finish my degree in counseling. I applied for funding, and spoke to school representative, was sent information on how to begin schooling but I got sick and only completed one semester. I just wish that more places recognized these schools as more legitimate, and they had more opportunities for job placement and career opportunities through the school.

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Verified Reviewer
Original review: May 4, 2017

I like the online program because I can work at my own pace, work at my full time job and learn what I need to learn without worrying about commuting to a classroom and decrease my time away from family. But sometimes the website portal can be difficult to navigate and locate assignments. And there can be technical errors with the portal. It requires a lot of dedication behind the computer screen and it's also difficult to engage because sometimes you don't get a response in a timely fashion. But the courses are helpful and my professor is supportive with helping in any way she can.

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Verified Reviewer
Original review: May 4, 2017

I want to get the quicker complete education and get the best services. If the price is valuable, I would make choice immediately. The online platform and the process of the University of Phoenix are very easy to use and engage with. The whole process of enrolling and taking courses are very easy to complete and I never meet any problems. The online program is also very good now and don't need to be changed and improved.

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Verified Reviewer
Original review: May 4, 2017

You can do the enrollment online and it is very easy. You just have to pay and choose from many payments modes that the online website provides you. You can check your career and enroll in the classes that matter to you. However, I think they have some bad things that could be improved. The servers are slow. You can't interact with regular people like an regular university. You miss some of the best experience that give you the college and that's not good. But I like the way you can learn many stuff and be a better person without leaving your house. That make the things easier for the regular people who have kids and a work. You can learn and get a bachelor's degree online and that is just a dream.

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Verified Reviewer
Original review: May 4, 2017

I really liked how they were there to help for online platform. They’re very helpful. It was better than I could have imagine. I would definitely tell all my friends and suggest people they should give them a try. I like it and it was a great person and place to learn. I really like all the options they had. They really could add more courses but they have tons that interest me. I really think I made the best choice when I decided to give them a try. If I had any more courses I wanted to take I would go to them for it.

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Verified Reviewer
Original review: May 4, 2017

The enrollment was easy, I went to an informational at a satellite location and they answered all the questions. They also deferred tuition to meet the job reimbursement option. I like that they had the option to take ground classes and part online classes. It made it interesting and I am glad I had options to keep me motivated. They are very good at what they do and I am missing them more and more as I deal with other online schools that are so disorganized.

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Verified Reviewer
Original review: May 4, 2017

I love the way the University of Phoenix's education system works. They are always there for you throughout your whole process of enrolling and signing up. They always keep you confident about the choices that you make and are a very honest and ethical college. Everything is efficient and works just the way I thought it would work. It is also very easy to engage with the platform because of the way they have it set up. Everything from singing up to actually completing courses is very simple. I highly recommend this online program.

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Verified Reviewer
Original review: May 3, 2017

To enroll, I went to a counselor. I had to send them my transcripts and had to get evaluation done for my degree program. Once one class ended, another one started. It was a very simple process and they walked me through each step of the degree program. I love how it was designed and setup. The instructors were very knowledgeable and helpful when I had a question. I like the fact you can learn from home and have not set days you have to be there. It made it much easier to manage being overseas and working full time. I would recommend them to other people.

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Verified Reviewer
Original review: May 3, 2017

The enrolling part took a little time but once enrolled it was easy to navigate the classes and the professors were more than helpful. The only thing left was me to start into the classes. I liked the convenience of doing school on my time and my schedule, whether it was before work or after work or even late at night or on the weekends. I could sit in my own living room and attend school.

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Verified Reviewer
Original review: May 3, 2017

The courses have been very informative and I feel like I learned a lot. However, it has not changed my life as such. I need a lot more courses to earn a degree, and even then, I am unsure if I will be able to market my newfound skills. It is very flexible, and that is wonderful for someone who does not have a lot of free time. As a mother, my children are my primary concern, but I love learning and want to expand my knowledge. It was very flexible and a great program and I would not change anything. I only dislike the price, and I certainly wish there was a more affordable option that was available to me.

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Verified Reviewer
Original review: May 3, 2017

It is an awesome school that is accredited. I believe the courses are difficult but it challenges me. It makes me feel wonderful to be a student. Easy to engage online courses makes it easy to learn because I can learn on my own time. Psychology makes me feel great about learning. I think it is a perfect course for me to take since I love psychology and it will make me feel professional. Taking the courses online makes it very convenient and makes me feel like a different person believing I can achieve. I like everything about it. It will turn me into a different person. Being part of the school is fascinating.

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Verified Reviewer
Original review: May 3, 2017

University of Phoenix is so convenient. I can do all of my work from my own home, and I still have time to take care of my child. The school is amazing, and I would recommend University of Phoenix to anyone in my situation. I would not have been able to pursue my education without an opportunity like this. I am truly thankful and so grateful for my career boosting education. The online platform was very easy to learn to use. In fact, I picked up on it in the first day or so without any issues. The advisor was so helpful. She made sure that I got the most out of my experience. I was prepared for all situations. However, compared to other schools, the price is quite high. It would be much nicer if I could get a quality education for a more reasonable price.

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Verified Reviewer
Original review: May 3, 2017

With University of Phoenix, I can still work at home and stay at home and still go to school. It's very affordable and hands on learning. It is easier to do, more time friendly, great school, very informative and right to the point of learning. The enrollment process can be quite overwhelming, the cost, the length of the courses, the time it takes to do it. Will I be able to get financial aid and if I can how much can I really get? Will it really help in my career path? It could still be a good idea to bring the costs down as far as you can for the average joe. Also, shorter courses, a bigger selection of available programs and classes to take could be an improvement to the program.

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Verified Reviewer
Original review: May 3, 2017

Enrolling was an easy process. It just takes some knowledge of the degree you're going for and what that requires from you as far as class typed are concerned. I enjoyed taking the courses and easy to navigate. The teachers were very helpful and did not assign too much work but because of the impersonal nature of an online atmosphere... It's not always extremely clear what is expected of me and what I need to do. Sometimes things can be confusing on the online class web page. Especially when I am taking multiple courses. Sometimes the interface can be challenging. The teachers sometimes do not know how to best send out messages or make certain due dates clear or even let us know what is due or not. But work was fairly easy but challenging at the same time and classmates nice and supportive.

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Verified Reviewer
Original review: May 3, 2017

It was very easy to engage with the online platform. I did not have any problems at all. I like that I don't have to go into an actual location. It is nice to just do it from home. I also really liked the style of learning and the courses were very helpful because I could learn at my own pace but others were there on the forums if I had any questions. Everyone was always available if I have questions. Everything went very smoothly and I do not think that there is anything wrong. I would not change anything about it.

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Verified Reviewer
Original review: May 2, 2017

The set up online was easy to understand and use. The teachers were easily accessible and always ready to help when a problem or question came about. Good place for those afraid to go back to college. However, the courses were too easy and did not challenge me. This is definitely for those with a GED that did not have a shot at college when younger and probably should have learned to at least write a complete sentence without the use of auto-correct or an emoji. It was easy to try and engage, try being the key word. Then at least half the people dropped out and the ones that stayed on could barely hold a conversation or stay on topic. Ended up leaving and going to ASU online.

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Verified Reviewer
Original review: May 2, 2017

Organization of the platform is something that I really enjoy. I think it helps a lot since you don't step foot into an actual classroom that the information that you are given is to be organized. I think one issue that I have come across is that they need better communication between the staff and registrar. I had a few bumps along the way however, I don't have any real complaints. This is something I have been thankful for. It is very easy to engage with the platform. It is an excellent program and has made education so much more convenient for me with my lifestyle.

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Verified Reviewer
Original review: May 2, 2017

The online school provides me with the flexibility I need to be able to work and attend school. They also provide thorough information for the classes. The online platform is easy to access, to use and to navigate making the classes enjoyable. Also, the courses have been very informative and useful.

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Verified Reviewer
Original review: May 2, 2017

University of Phoenix is a good school. I liked that there was stuff you could learn and good teachers and courses and I liked the campus. It was cool. It was easy to enroll in online courses because the process was easy to handle. The courses have been helpful and it was easy to engage in the online platform. The online program I participated in was perfect.

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Verified Reviewer
Original review: May 2, 2017

The enrollment process is straightforward and very easy. It takes place online which saves me time. I also like the flexibility to finish the coursework in a time frame that can work with my busy lifestyle. I can learn at my own pace and I don't have to travel to and from classrooms to do it. I really like to take a class remotely because I can still care for my family and earn my degree. But I would like more course offerings in computer security. Also, more access to the professor teaching the class would be nice.

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Verified Reviewer
Original review: May 2, 2017

The process of enrolling at the University of Phoenix was simple and easy. The admissions department guided me through the whole process very efficiently. They knew exactly what they were doing and they were very quick to solve any problems I had when enrolling. The whole department was highly trained and skilled in their area of work. I was very happy and received the courses I needed without having to wait. They offer a variety of degrees for online and in person. The staff is very friendly and knowledgeable and are willing to help in anyway to help you get your degree. The financial department is great as well. The school offers everything I need. The only thing that I would probably improve is for there to be more opportunities to take classes online and more choices of classes to complete online.

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Verified Reviewer
Original review: May 2, 2017

University of Phoenix is very flexible and their courses are up to date and transferable to the students' well-being for their career. It is straightforward and a easy process to sign up. The classes are up to standard, up to date and the school is cool.

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Verified Reviewer
Original review: May 1, 2017

The enrollment process is easy although the fee's a little bit high. But so many students enrolled. I like it and I feel it's easy to fit in. Also there are subjects I'd like to learn. I feel I made a great choice this year. I'm confident now.

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Verified Reviewer
Original review: May 1, 2017

Enrolling is simple and they were very helpful. You do not have to stand in lines. It is a great idea and I like it a lot. The online platform was pretty easy to engage with and I did not have many problems. It was also very convenient to take classes. It is a great improvement. The online classes are helpful. I did not have to leave home. It was the best and I was pleasantly surprised. It was easy, too. However, I wish students could be able to ask questions. It would be very helpful and interesting. It is good to interact. We could give comments and add to the information.

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Verified Reviewer
Original review: May 1, 2017

I wouldn't change anything about the program. The courses were awesome and taught me a lot. I am using my degree in my profession. Everything was easy to understand, was straightforward and user-friendly.

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Verified Reviewer
Original review: May 1, 2017

Liked how easy and convenient it was. Was given personalized advisement and structure right from the beginning of my journey. Dealt with one adviser throughout which was very comfortable. Wish that we were able to spend more time with some of my fellow students in person and had events where we were able to meet up with some of the people going through the same things I was.

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Verified Reviewer
Original review: May 1, 2017

I love being able to select my classes at my leisure and have the University of Phoenix recommend to me the classes that I should consider based on my major. It was a little difficult to navigate at first but it got easier as I continued to use the website. It was also pretty easy to enroll at the university. The online help facility was nice whenever I encountered a problem.

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Verified Reviewer
Original review: May 1, 2017

The online program is very good and profound. This program of study is an option for people who want to grow and start a career. It is dynamic, fun, interesting, exciting, attractive, inspiring, educational and hopeful. We have been very happy with the courses taught, very useful to grow professionally in my area. Helps you gain more knowledge in different careers and fields. Phoenix could improve the schedule and make it more flexible for the people who work and improve the program to make it more dynamic and fun. However, it is an excellent learning program.

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Verified Reviewer
Original review: May 1, 2017

Their online course instruction has all the instructions for where the course is heading and different assignment descriptions to stay on top of and be able to manage. It is very easy to see all the courses and items going on and be able to handle the deadlines and still be able to do other things while going throughout the entire course. However, University of Phoenix could add more elements that help implement newer assignment notifications and allow the students to communicate with other students through an online portal or some sort of online focus group.

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Verified Reviewer
Original review: April 30, 2017

Going to school online at University of Phoenix made it possible to go to class when I had the time and complete the assignments at my own pace making it easier to complete the course. I feel the courses helped me as a person and fulfill a dream of receiving a college degree. I feel confident in my ability to complete tasks and jobs that are in my field of study. But I dislike not receiving feedback from the professor quickly. At times I would have to wait over a day for a response to a question to make sure I was doing a assignment right and that was too long to wait to finish some assignments.

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Verified Reviewer
Original review: April 30, 2017

It's very simple to get enrolled, the process is simple and doesn't take long because you have help from an enrollment counselor that helps you complete your FAFSA and decide which degree you want to pursue. They break down how many credit hours you need, which classes you have to take and provide very simple steps to reach your goals and complete your classes with passing grades. It's very simple to engage in the online platform. You just have to make sure you log in on the days you are supposed to and complete all your assignments and take the tests within the allowed time frame. They only thing I don't like about the online program is the blog or class chat you have to do in order to pass the classes. It is really time-consuming and sometimes difficult to respond to other students in the class. Despite that, I enjoy the University of Phoenix online courses overall.

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Verified Reviewer
Original review: April 30, 2017

I started my college overseas with a military affiliation to a U.S. university and then enrolled with the University of Phoenix when I transferred to Tucson, Arizona. They offered a flexible online program that suited my needs. A highly adaptive program is the university's focus. You can enroll online and in classroom. Plus, it's easy to apply in a graduate program if you maintained at least a 2.5 grade point in undergraduate studies. They offer year-round enrollment for how ever many classes fit your schedule. When convenience is the primary concern to working men and women, you can enroll with one course at a time in a particular major, but the disadvantage of this is consistency in full time participation in team-focused, performance learning marketing analytics that is powerfully collaborative-based.

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Verified Reviewer
Original review: April 30, 2017

University of Phoenix is a good learning experience because when online instruction occurs, I'm more focused than in a traditional settings. It's easy to achieve in this setting. The enrollment was very easy with the online platform, but credibility is important. Online interaction is great but it has to be the right instructor promoting relevant engagements. I would like more credibility by the online institutions. Many seem like fly-by-night organizations and few are accredited so they find it hard to compete with traditional universities.

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Verified Reviewer
Original review: April 30, 2017

University of Phoenix has an online program that caters to my busy lifestyle. I like the aspect of virtual studies. Most of the classmate are veterans. But I suggest researching on the degree program before applying. The financial advisors also need a lot of improvement. It's hard to reach them when you need. I've had to call 4 days and at least 3 times a day in the hopes of reaching them. They are also not very knowledgeable in answering questions about financial aid, so if you are using it tough luck on getting information about it. And the discussions you are made to have with other students are grueling. Most of the time people just write random things to get credit. There are better choices out there, but overall, University of Phoenix is an okay choice if you don't have time to attend school on campus but. Online platform was easy and simple to use.

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Verified Reviewer
Original review: April 30, 2017

I didn't have enough time to take in-class courses, so I had to opt to online classes. It wasn't as good as I was expecting, but if your goal is to just easy receive a degree, this is a right course for you. Instructors weren't here enough to help, it seemed like they just wanted to get it over with. Courses were good, but not as near as good as in-person studies. No one cares for your education. Tuition and fees are not even higher compared to other schools. The enrollment process was pretty long, I ran into high level of unprofessionalism. I didn't have a good experience.

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Verified Reviewer
Original review: April 30, 2017

I like how organized the university of the school is, it is amazing. I also like the audience, all the staff and students there, and how organized the theme and the nice layout of the online program. Also, the process of enrolling is quite easy and I like it very much. The online platform is fairly easy to engage, use, and access the web page.

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Verified Reviewer
Original review: April 29, 2017

The University of Phoenix is great way to learn online. I get help any hour of the night or day. They are there for the people. They help me in any way and are like my best friend in every need. If I have a stuck question then they help me. They're always on call for 4 hour a day with any need I need. If I get stuck in finances, need extension, they add it to my next bill. Also, the enrollment process was very easy. They worked out plans with me.

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Verified Reviewer
Original review: April 29, 2017

The process of enrollment, engagement with the online platform, accessibility of the coursework and submission of assignments were easy. Courses have helped in improving my efficiency at work and move further up in my career. I like the program structure and flexibility to study while working. Being on online program, I can study from comfort of my home which saves my time of traveling to and fro from university. However, I miss the personal touch of a traditional classroom setup. I feel that even though I have the flexibility to study from anywhere but physical presence of a classroom would lead to more focused studies.

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Verified Reviewer
Original review: April 29, 2017

Easy to use, less practical knowledge gained: It's easy to get going. The platform was nice to use and the instructors were responsive to questions. It was easy to fit around my schedule. The courses could be taken back to back and the workload was not too overbearing. The place and class size were good. But I wish they would add more challenging courses. The structure was based a lot on opinion and essay rather than on hard facts or analysis of data. We wrote a lot of essays and discussion questions and read a lot but there wasn't the traditional problem solving to get to a concrete answer. I have not used the knowledge as much as my other degrees from a traditional college.

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Verified Reviewer
Original review: April 29, 2017

All the features and the process are very easy to use and I never have any problems when I use the online platform and the enrolling system. I love the enrolling system and they are totally reliable. Also, the price for me is very good and it provides us a very good program. All the courses are very helpful, as well.

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Verified Reviewer
Original review: April 29, 2017

University of Phoenix offered the courses I needed and great prices. The enrollment process was easy and they help you every step of the way. I filled out a contact sheet online and someone contacted me within 30 minutes. The whole process took less then 3 days and I was not stressed at all. The staff is awesome and they made the process easy and self explanatory to me. I love being able to do school in my own home and still be able to take care of my kids. This was a big part of my decision making process. I needed that flexibility because I do have two young kids.

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