University of Phoenix Reviews

My experience at the University of Phoenix has been the most uplifting and positive of my entire educational journey. The support, encouragement, and learning environment helped me grow both personally and professionally. I am truly honored to be a University of Phoenix alumna and will always be grateful for the opportunities and experiences I gained there.

I've had a overall great experience with UOP earning both my minor and undergraduate degree. The advisers were even better the second time around. It's like it just gets better. I'd return and recommend UOP for sure to anyone considering enrolling. Besides the enrolling process the classes and the structure is easy to navigate. The material is engaging and user friendly. The instructors were all great as well. They're plenty of resources and tools available to help any student succeed whether a beginner or expert. I'm proud to be an Alumni.

I enjoyed the Master of Healthcare Administration (MHA) program. The program is available in two formats, Competency Based, and the traditional, instructed-led format. Both formats include stellar instruction and support. I had difficulty completing my assignments due to work and life circumstances and was able to transfer to the traditional MHA program with ease and assistance from my counselor. The University of Phoenix offers many resources for support, including a knowledge-base dashboard, writing tutorials, access to industry resources, and Apps to help you succeed and strengthen your understanding of program topics and current industry trends.

I think this school financial department needs to be audited. I am a Chapter 31 VA student, so every class is paid for no matter what. Unfortunately, this school cannot even charge the VA on time to get classes paid for. I use student loans also, and that has been a nightmare. I have been to regular colleges, and they run so much smoother, I did online because of a newborn baby, to make it easier, but this school had made it so much harder, for what?

I've had issues not only with customer support in the past for enrolling, but now I'm having issues with my classes assignments through my labs. They're literally broken to the point where I can't do my school work. It's either I can't type or copy text to the in lab computer and other errors when I follow the solution video step by step (sometimes the solution video shows different inputs than what I'm supposed to put in). Now I can't click and drag items, which is basically the whole assignment: dragging one item and I can't even do it.

Great school! They make it easy and conventional to earn your degree no matter what your schedule is. The staff are friendly and helpful. They have tons of resources for pretty much anything you need.

University of Phoenix really believes in what they advertise support. I say I appreciate and thank every person at University of Phoenix! I also say my family is very supportive in the process of starting my first program at University of Phoenix.

Class tuition is extremely high. $2200 for classes that require testing. Discussions every week become annoying over time because it seems repetitive. I wish I would’ve chosen a different school. Thinking of switching schools due to the fact of the work overload. I understand it’s online school but I know I can find better academics in another university attempting to get my bachelors

The last person I spoke to on the phone was extremely rude and unhelpful. I asked if I could change communication options to receive fewer calls while I’m at work everyday, as I receive calls from UoP in excess of 20 times a month if not more. He had a rude tone and pretty much told me “Um no”.

I dropped out of University of Phoenix, I had a fictional Academic Advisor who evidently does not exist, based on the times I tried reaching out to him to never get him. In addition, have instructors that are law enforcement officers by day and teachers by night who did not care what I wrote for assignments, no correction, no improvement, I could have done better, just words thrown out to me but still giving A’s. I purposely wrote assignments with multiple errors that was not corrected and still given an A. Not sure if the diploma would be worth the paper it would be written on. Because of allowing anyone to supposedly teach courses, they are probably not officially authorized to teach. My awarded scholarship was taken from me after they were awarded, I applied for because of my post 9/11 had ran out.

Ya I have a review. Not only did the funds go wayyyy down which I understand is probably trumps fault not y'alls, I now have to wait for the excess way past the time of month when I most need the money, not to mention, the school website isn’t compatible with my iPhone 7 any more, because I can’t afford a better phone, and I can’t do my textbook reading on it anymore which is really really inconvenient because I used to listen to my books on the road or out and about. I can’t even download the bibliu app and listen offline anymore.

The Phoenix onboarding was great, very informative, very proactive and helpful every step of the way. However after my two classes my counselor changed and the communication has not been as smooth as it was in the beginning. I wished the same people would have stayed with me the entire time.

Excellent! This has been my best college experience here at Phoenix. They have great faculty and advisors in all departments. They are consistent and caring and will make sure you are well taken care of and supported here. Thank you Phoenix!

My experience at the University of Phoenix has been positive overall. I have been able to access my classroom consistently without technical issues, and the learning platform provides a wealth of information and resources that support my academic progress. One of the aspects I appreciate most is the flexibility and accessibility of the online environment, which allows me to stay engaged with my coursework on a daily basis. The faculty and course materials have helped me continue advancing toward my educational goals. The most challenging issue I have faced has been finding employment after completing my Masters degree. However, I do not attribute this challenge to the University of Phoenix. As I continue my education, my academic experience has been good, and the university has provided me with the knowledge and tools needed to pursue opportunities in my field.

Overall good experience thus far through the PhD program. Professors are responsive and the material in most classes is up to date, relevant and relatable. The use of real world examples is good. Support from financial and from academic has been on point and seamless. Looking forward to finishing on a positive note by the end of the year.

I would give University of Phoenix a 10 out of 10. As a working parent and wife, I can honestly say this school has been a great fit for my life and schedule. The flexibility of the classes makes it easier to balance school, work, and family responsibilities without feeling overwhelmed. Almost everyone I have spoken with during my time here has been warm, helpful, and caring. The instructors and staff have always made me feel supported and encouraged throughout my educational journey. In the almost year that I have attended, I have had very few issues, and the few concerns that did come up were handled quickly and professionally.

While the University of Phoenix does allow you to get a degree with a busy lifestyle. The university fails to mention how most workplaces refuse to accept any degree from the university, as well as the countless headaches from the professors who don't submit grades on time or fail to communicate with their students after countless emails. And financial aid is a nightmare with this university, especially during disbursement time. I personally will not be returning after graduation.

My experience at University of Phoenix was built on a lies from the admission counselors. They promised me that once I got going within my classes that my academic counselor was going to reach out to me. To help me get started on applying for life experience credits and that never happened. The only time I ever heard from my academic counselor especially Jill **, the first one I had was when I was missing assignments, or I was late on a discussion board. Otherwise I never heard from her or anyone. Then when I called her and explained a very personal situation that was affecting my school, she told me she would call me back on a specific date and then she didn't call me. When she finally did she told me that I was basically a number in your system. That was so disheartening. I was really excited to go to your university and now I wouldn't recommend anyone to attend this university.

The University of Phoenix needs to partner with me to take the opportunity of providing insurance and securities advisors the opportunity to obtain a certification combining the four classes of accounting, finance, marketing and entrepreneurship to strengthen confidence and instill humility in those who will be advising our next generation on matters pertaining to protection of their lives and the redistribution of wealth.

I love UofP! They have extremely helpful faculty members that actually care about you and your successes. They also have awesome resources to help you in all aspects of your life. Taking this journey for my self betterment has been amazing and I couldn’t have picked a better school!

I have been welcomed with open arms by amazing staffs at an amazing university. My professors in every course have been so kind and always willing to help. I applaud each and every one of them for taking the time to help me understand difficult concepts and solve problems.

The coursework is interesting and usually the schedule of online coursework is flexible enough to allow me to attend on my schedule. The residency courses requiring face to face attendance are tough. The first residency was in person and on campus. This was a significant expense. The second residency is face to face for 6 or 7 hours across three days continuously which is not conducive to family life.

Staff is very helpful and answers all my questions and concerns I may have. They always return calls back at a reasonable time. My teachers also is very helpful. They always email us back when we send them messages.

I am very pleased with all the information that I have received every time that I have called in for assistance. The only issue that I have would be when our funds are delayed, but I understand, and we all need to learn a little patience.

I was laid off my job, therefore I applied for emergency aid. I submitted my evidence for my emergency aid. I called in every single day and talk to a representative asking for updates on my emergency aid and was told every single day that there were no updates was later denied because they claimed to need more information that no employee mentioned to me when I was calling in for updates on my emergency aid. On top of this my financial aid has been delayed for a month now. This is so unacceptable and unprofessional of how the employees with this company treated me, a student who is going through a hardship.

The University of Phoenix is the best University one can attend! The staff and faculty are AMAZING! I met not only the best professor, but the best teacher I have ever had in my entire life at UOP. If you have to take “Critical Thinking in Everyday Life,” take the class from, Professor Elizabeth **! Professor ** is a model professor! She will stay on the phone or computer as long as it takes to help her students and send tons of links to videos and other sources that will guide students through areas they are having difficulties in.

My journey with the University of Phoenix has been nothing short of transformative, both academically and personally. From earning my Bachelor of Science in Management—where I was honored to be on the Dean’s List—to completing my Master of Business Administration with a 4.0 GPA and recognition on the President’s List, every step of this experience has shaped who I am today.

I thoroughly enjoy my navigation of learning throughout my courses. Every instructor is not the same which is a good thing. Learning is shaped and molded to prepare for the workplace environment ahead! Financial services can be challenging however, everyone is doing the best they can. I would not hesitate to recommend UPX, if you want to learn and grow in and out of classroom- come join the UPX family!

It’s been an amazing experience so far. I genuinely enjoy it and it fits my schedule. I love how the professors are always available and they always support you. Regardless of what you have going they have a lot of recommendations for you and they never lead you wrong or anything, we have all the tools we need to help us get through our course.

I have received all 3 of my degrees here and had a smooth and convenient academic success each time. I am now in my doctoral program at UOP. I enjoy it. The assignments are straightforward. Instructors respond in a timely manner and advisor are very supportive.

University of Phoenix has been a life changer for me. I'm learning and applying what I learned in life and on the job. The assignments are challenging which is excellent. I won't give up as easy. The instructors are all awesome and understanding. They reply back promptly. Over all UOP is an excellent school I would recommend to my children and family and friends.

I had a very good experience. The instructors were accessible and I appreciated that. The one and only thing I disliked was that I received absolutely NO assistance in Finding a preceptor for my clinical rotation. The nursing handbook stated the clinical advisor was expected to assist with me obtaining a preceptor and she did not help me at ALL!!!

The CB program was perfect for me. I was able to move at my own pace and concentrate on the core foundations of each course without fluff. Allowing to work full-time without interruption. Some professors are better than some but I guess that par for course.

The only complaint I have about the University of Phoenix is financial aid does not know what they are doing. I was told my SAP report was done too early, to do an SAP appeal, then told not needed, and told I was clear with financial aid which was not true. I’m an Alumni as well. One class left to finish Masters and unable to due to errors with financial aid.

I had a very positive experience with this course and learning platform. The material was clear, informative, and easy to follow, especially the sections on infrastructure and security. I appreciated how the concepts were explained with practical examples that helped me better understand confidentiality, integrity, authentication, and non-repudiation.

I am extremely dissatisfied with my experience at the University of Phoenix. My schedule is constantly incorrect or not updated, and I’ve spent countless hours on the phone with advisors, counselors, financial aid, and other departments trying to fix issues that should have been handled properly the first time. I’ve even had to contact professors myself to request early grade submissions just so I could be late-added into the next class.

The Doctor of Nursing Practice program prepared me well to develop and implement evidence-based practice in the community. The guidance provided by doctoral prepared instructors and genuine support created a positive learning environment, making the educational experience both fun and enjoyable. I liked that I interacted with real instructors, in real time, and in real life.

The Competency-Based Master’s Program at the University of Phoenix has been an amazing experience for me. It gave me the flexibility to work at my own pace, manage my schedule, and balance my time while still staying focused on what I needed to learn to earn my master’s degree. What I appreciated most was that the program allowed me to take ownership of my learning. I could move through the work in a way that made sense for my life, while still being challenged to grow, think critically, and apply what I was learning in real ways.

Overall, my experience has been good. At the Master's level I understand communication and collaboration with peers because those are fundamental leadership traits. However, I have found that many peers don't exhibit proper communication or collaboration and the bulk of the work is often left to those who are engaged. I feel my grades should reflect my own work. Thank you.

UOP have been great to me and fits right into my work and family schedule. All my instructors and UOP staff have been great. I wish that there was consistency with instructors in terms of days work needs to be turn in.

My experience has been great and would recommend to everyone I know. The staff and students are all wonderful and made this experience one to remember. I am so glad that I went back to school and even more glad it was here so thank you everyone.

Multiple calls about paying for classes is unbelievable. The school worries more about money than actually teaching. I received calls and mailed every other day. A terrible experience. Would not recommend.

I've been with the University of Phoenix for almost a year now. It has been an amazing experience so far. I have learned so much, and have a grown as a person as well. I have told all my friends and family about the experience and I'm sure someone will eventually follow in my footsteps to get a degree themselves in order to improve their lives. Thanks so much.

I did a Masters with UoP and had a great experience. I am currently in the middle of an EdD and am still having a great experience. I have been challenged and learned theoretical and practical knowledge related to my field. I have found my professors to be caring, knowledgeable, principled and great to work with.

My experience at University of Phoenix has been both challenging and rewarding. Pursuing a doctoral degree while balancing professional responsibilities and family life has pushed me to grow academically, professionally, and personally. The program has strengthened my leadership skills, expanded my understanding of educational research, and encouraged me to think critically about real-world problems in education. One aspect of the experience that stands out is the flexibility the university provides for working professionals. The online format has allowed me to continue serving as an educational leader while advancing my education. The coursework is rigorous and requires strong time management, organization, and self-discipline. Although the workload can be demanding, the structure of the program has helped me become more intentional and reflective in my practice as a school leader.

I wish there were pre-recorded lectures for students presented by the professors. That would help create a more holistic earning environment by supporting visual learners like so many people are. This would support all types of learners. It can be tough to just be asked to typically go read 1-4 chapters plus articles and complete assignment based.

I enjoyed taking the classes. However, I do not like that I got a balance on my account even though I took out more loans. My new loans were never dispersed. I do appreciate however the large discount I was given on my balance.

I was extremely apprehensive about going back to school and was not sure what to expect from an online setting but I am extremely confident in my being able to finish school this time around. I believe the first few classes have set me up for success and the instructors are extremely responsive and helpful. I am excited to be able to work full-time and manage this class schedule that actually works with my already busy schedule. I am ever so grateful for all of the staff at UOPX and making this an amazing experience thus far.

I am proud to share that I have completed my PhD at the University of Phoenix. This journey has been profoundly rewarding, characterized by rigorous academic growth and exceptional mentorship from faculty. I am truly grateful for this experience and excited to apply my new knowledge to future professional challenges. 🙌🏽 🎓 😊

University of Phoenix decided to mess up my financial aid the week of my graduation then when I call them to fix it I get it’ll be fixed in 48 hours every time I call. Will not be finishing my program now like I’m so overwhelmed!

I rave about you to everyone that will listen! The experience has definitely been a life changer for me. I get to still be a mother, grandmother, and everything else. University of Phoenix is allowing me to still WIN!!!!

I love the support from the school, and my peers everyone is helpful and encouraging. The only thing I wish I had known is you don’t have breaks like you would with a brick and mortar campus. With that being said; if you plan your time wisely, you won’t be stuck to your computer all the time, which is important to me!!!

My experience was phenomenal. The program met my goals, and the pace was tolerable. The faculty was expert in their field, which made the learning experience unique. I recommend the University of Phoenix to all adults professionals seeking to achieve their higher education goals while maintaining a professional life.

After 157 emails and empty promises of resolution, I have to drop out. I have ID verified 17 times through the link, sent a copy of my license, and Video verified 47 calls, daily chats, and multiple forms. All for them to finally recognize that there's a glitch. They supposedly sent a ticket for the 6th time to solve this matter. Nothing! No estimate of when the matter will be resolved. But... I will be responsible for the debt if they don't solve it by May 2nd. All of this in a matter of 1 1/2 months.

The University of Phoenix learning portal is easy to use and has been instrumental in my higher education journey. Online learning can be a challenge, however, the support from staff, finance, and counselors has been important to my success.

This has been the most organized and well taken care of business school. All professors I've had so far have been great and very patient with me when I have questions. Throughout each class all the assignments have been easy to read and understand.

The psychiatric mental health nurse practitioner program has been an excellent experience so far. The curriculum is well organized, and the content is both engaging and highly relevant to clinical practice. Any challenges that have arisen have been addressed quickly and efficiently by supportive faculty and staff. Communication has been clear, and resources are readily available when needed. Overall, the program has provided a positive, encouraging learning environment that fosters confidence and professional growth.

I have been with the university since 2019 and I must say I loved it up until they changed How they issued out financial aid funding. I have had nothing but issues with on time payouts. Scared to finish or start a class because it takes so long for the funds to be released to pay for the classes. I’m currently waiting for my funds to be distributed that’s 3 weeks late and that’s scary because I’m at the end of my master's degree.

So far so good, but the only thing that I do not like is, my history professor will accept late work but not for a grade, i was sick and submitted my work and rec'd and got 39 points out of 225, once I was feeling better I resubmitted the assignment and I emailed her to let her know, she told me that my resubmitted work can not be graded, yes I was mad.

My experience completing my Bachelor of Science and competency-based Master’s in Healthcare Administration has been highly relevant to today’s nursing field. The curriculum effectively connected clinical practice with leadership, quality improvement, and operational decision-making in healthcare settings. I found the class presentations and course materials more than adequate, providing clear, applicable knowledge that translated well into my role. The progress guide plan was especially valuable, allowing me to work at my own pace while maintaining accountability. I also appreciated the consistent communication, including messages and announcements that offered instructor availability, support, and encouragement. Overall, the program strengthened my clinical leadership perspective, enhanced my ability to manage patient-centered care, and prepared me to adapt to the evolving demands of modern nursing practice.

I did earn my Associates of Science cybersecurity however I didn't get taught the codes necessary to get a job, Also with what I was instructed in I don't have the knowledge needed to be certified as an ethical hacker. I am having to go to other sources to get the knowledge I need. In a few of my classes there were problems with the labs and I was instructed to just go to the next task so I lost out as far that goes. I feel swindled I now have student loan debt that is quite large and I didn't even get what I paid for.

The professors were all friendly and helpful. Coursework was informative and I feel that I've gained a lot from the Social Work B.S. program. However fieldwork was a nightmare. The process to get approved for fieldwork made me want to quit college and give up. Very unorganized. The list of approved places to do fieldwork in my area had only one organization, and when I called they did not have a qualified person with the very specific degree requirements for supervision. Would absolutely not recommend any Bachelors program to include fieldwork with this university. Many outreach attempts to get supervised were surprised to hear I'm required to do fieldwork at the bachelor's level and only offer to Masters level students. Hoping this gets removed for future students and their journey to success.

It has definitely been an amazing journey so far. Amazing staff, instructors and classmates. Courses have been a real challenge, but I can honestly say, I enjoy the challenge. Time frame for assignments helps since I also have a 3 yr old that I am taking care.

I have been a student at the University of Phoenix since 2022 and cannot say enough positive things about my experience. From initial enrollment through graduation, the staff and faculty have been consistently supportive, engaged, and genuinely invested in my success. I completed my master’s degree in Organizational Psychology in a way that allowed me to effectively balance work, life, and academics, making the experience both realistic and highly rewarding. The program’s content was immediately applicable to my professional responsibilities and to my growth as a scholar-practitioner.

My experience so far at the University Of Phoenix has been excellent. Everyone has been so kind, friendly and helpful with helping me move forward and getting my degree. I would definitely recommend the university of Phoenix to my family and friends.

I am pursuing a degree in education with the hope of addressing challenges with the academic examination and certification system in the Caribbean. I have found the program thus far very helpful in refining my thoughts and questions and in understanding the state of assessment and certification in the broader academic world.

I am currently working on a Bachelor's in Business Management with already having an Associate's Degree in Business Management and well my last course I had a horrible unexpected event happen. I lost a very close relative and I immediately let my instructor and the school know about what I was going through and well basically asked for some extra time for an assignment that was due when my family member passed and not only did I do the assignment and turn it in late because I was grieving and dealing with family issues at the time I messaged my instructor through this entire event who told me that if I did the assignment she would even waive the late points.

Hello. I'm Randy. University of Phoenix is an experience I'd like to share. I been here for a year and the courses are great. Professors take care of your needs. They will help you. All you got to do is ask. I've made it on the Dean's List twice. It is an awesome feeling, plus I'm a member of The National Society of Leadership and Success.

I honestly could not think of anything bad to say about my time with University of Phoenix. I never thought I would get my degree. People like me -- teen mom, Queer, mental health issues, sole wage earner in a household that is below the poverty line -- you get the picture. People like me don't graduate college. Hi. I'm Sollette. I have a Bachelor of Arts in English from University of Phoenix. After twenty years of trying and having to drop out of my local college, for various reasons, I found out that University of Phoenix has an online degree program for my dream major. I decided to give online school the old college try. (Thanks, I'll be here all week, be sure to tip your servers!)

Blessed to be able to attend an online college that goes the extra mile and makes you feel like more than a number. Advisers check on you routinely and you can reach out to them anytime. I love that I have the opportunity of transferring credits from other programs and walks of life. Also taking 1 course every 5 weeks causes me less stress. I love everything about the UOPX.

I was initially very nervous about the challenges of going back to school after being away for a while, but choosing the University of Phoenix has truly been the best decision I’ve made for my personal and professional growth. What stands out most is the incredible flexibility of the online curriculum. The course structure is designed for adults with real-world responsibilities; I am able to balance my full-time day-to-day life and family commitments while still having ample time to engage deeply with my coursework. The digital platform is intuitive, and the transition back into a learning environment was much smoother than I anticipated. If you are hesitant about whether you can "fit" school into your busy schedule, my experience so far proves that it is not only possible but rewarding. It has been a great experience and I’m so glad I took the leap!

I have learned a great deal in this program so far. Other than my DOC courses, I can say one of my most favorite classes with DHA/722 Health Policy and Regulation, as Dr. ** was amazing. Her class prepared me for DOC/723. I also give credit to Dr. Letha ** for her quick reply and insight as a Dept. Chair. My only issue is retaking DOC 715 3 times, hindering my progress and meeting a sufficient time for graduation. Although I enjoy school, I don't want to repeat these courses several times.

I have had a mostly great experience with the University of Phoenix so far, especially academic support staff and the finance office. However, the professors and classroom materials I find to be very inconsistent. Some professors are amazing, though I've had an experience with one responding extremely rudely when I asked for feedback and clarification on an assignment. Additionally, some of the textbooks are great reference materials, while others I suspect, are written by AI or have a weird amount of references to the bible for a program on public administration.

### A Glowing Review of the University of Phoenix: A Life-Changing Experience

I am proud to be a three time University of Phoenix alumni. I have completed my BSN, MSN, and DNP from the UOP. My daughter and I both walked in the 2026 commencement ceremony graduating from different programs at the UOP. I am proud to be a Phoenix and would recommend the University of Phoenix to anyone looking to advance their career and reach their educational goals. The faculty is top tier!

So far, this past year has been a breeze. Everyone is quick here to help me out and guide me to the best path. I am thankful to find this College! I would not have a clue where I be if I didn't find the University of Phoenix.

The platform has enabled me to learn the material very well. The professors have all been very engaging and genuinely have my best interest in learning. They have taken what was perceived as an intimidating approach or thought process to a very enlightening experience.

I am starting back at the age of 57 to finish my degree. The instructions were clear and supportive and also felt encouraged by the instructors. My experience has been incredibly positive. I would recommend anyone to consider going back and finishing what you started!

My experience at the University Of Phoenix has been very fulfilling. I also feel very confident in my career. I also enjoyed my course of study. What’s his business administration? I love interacting with my classmates when it comes to the discussion. I look forward to the response.

My experience with the University of Phoenix has been outstanding so far. Help has been available for me in every aspect of my time as a student. The counselors and financial advisers, as well as the tech team, have been quick to respond and solve my issues, even when they were minor problems, they showed great care.

Five stars for the incredible support system at UOPX! From the very first enrollment call to the financial aid team, everyone was knowledgeable and kind. The online learning platform is seamless and easy to navigate, making it simple to find resources and connect with peers. Whenever I hit a snag, my academic advisors were proactive and genuinely cared about my success. It made going back to school after years away feel much less intimidating. As a full-time employee, a devoted wife, and a busy mother of five children, I needed to find a university that could offer the flexibility and support necessary to balance my various responsibilities. If you're looking for a school that fits into your life rather than forcing you to change your life for school, this is it.

I have avoided going back to school due to work and family schedules. UofP has made returning to school easy and rewarding. I have about a year until I can say that I have my bachelor's degree and I am so excited! Thank you UofP for making my dreams come true!

This class was enjoyable, and I gained a lot of knowledge. The instructor was polite and always ready to assist when required. Without a doubt, I would suggest this course to a fellow student. I wish my current class were going this well.

I'm very happy with my experience so far. I am able to work, travel to take care of a sick family member, and stay on top of my coursework wherever I am. I don't need all the phone calls to "check-in" on my progress. I work, travel for family, have my own family, and I am doing this program. I am busy, and the last thing I want to do is talk on the phone. Emails and the chat room are much better ways for me to communicate.

My experience as a master’s student at the University of Phoenix while pursuing my Master of Business Administration (MBA) has been both challenging and rewarding. The program has strengthened my understanding of key business concepts, including leadership, strategic planning, operations, and financial decision-making. Through coursework, discussions, and research assignments, I have developed stronger critical thinking and problem-solving skills that are valuable in real-world business environments.

I did my bachelor's program with UPOX and once I was ready for my master's I came back. The learning modules are great, the fact class begins on Tuesday instead of Monday works out well for working people like myself. The faculty has been great at grading assignments on time and providing feedback. I will definitely recommend UPOX over and over again.

I love UOPX and I am so grateful for them. I genuinely felt supported in every way, and everything was so career focused. Being able to use my lived experience of addiction recovery, parenting experience, Sophia Learning, and CEUs I obtained when getting my state credentials, towards my degree was amazing. I recommend UOPX to everyone. The learning platform is easy to navigate, 1 class every 5 weeks made things not so daunting, and having the support from administration was incredible. I went through a lot while I was in UOPX. In February 2021, I had moved into my first apartment after being in an addiction to heroin that tried to kill me. That August I was awarded full custody of my daughter, and in October of 21 I started my UOPX journey.

I have truly enjoyed being a student at the University of Phoenix. I would not have done as well as I have if it wasn't for the instructions and the help from each of my instructors. Everyone from the Enrollment Counselors (TaQuita), checking in on me and making sure that I got my paperwork in on time and that I was comfortable with my classes. In my opinion the UOPX is top rated. Thank you.

Very good. Easy to do school. Fought colon cancer. While doing my treatment still was able to do my classes and the school was very helpful when I was going through treatment. Instructors was there for help and the website was easy to use and understand.

My experience with University of Phoenix has been amazing! From the ones in financial aid, to the ones in academic; everyone I have had the opportunity of dealing with has been truly amazing. The professors have been knowledgeable about the subject that they are teaching.

I like here online. It works well with my work schedule, and I am able to keep up with my studies. It has been going well so far, and my classes are going pretty well. They help me stay on task and keep up with my goals of becoming a teacher.

The University of Phoenix staff and financial and accommodations office have been very helpful to me to be able to juggle my daily life and school assignments. Being able to get a degree in business is going to change my life in so many different ways.

Overall very pleased with my choice to attend UoP. The online format is easy to navigate and resources are plentiful. My professors have been readily available, if help is needed. My one pain point is the financial assistance department. They are nearly impossible to reach, which can be very frustrating. I've waited over an hour, several times, only to be disconnected on live chat. Calling directly is equally time-consuming.

I sincerely appreciate UOPX. As a ** female who had a tough life having to work full time and go to school full time, this school has made it possible for me to achieve my goals even if later in life. As a mother, all I want is to be a great role model for my family and UOPX has helped me to do just that.

My overall experience has been great. My only issue or concern would be that I was informed that there would assistance with job placement and there Have been none since I have graduated with my bachelor's. I am now currently in the final stage of completing my masters and I hope there will be more help for job placement.

My experience pursuing an MBA at the University of Phoenix has been both rewarding and transformative. The program provided a flexible learning environment that allowed me to balance my professional responsibilities with my academic goals. The courses were practical and focused on real-world business challenges, which helped me develop stronger leadership, strategic thinking, and decision-making skills.

My experience attending the University of Phoenix has been very rewarding. I've learned a lot. I'm an older graduate of the MBA program. Having worked in various levels of government before I retired, I thought I knew it all. However, I quickly learned that I still had more to learn! The University of Phoenix exposed me to so much more! I learned so many more interesting concepts and techniques that I could have used while working. I can sum it up by saying my UOPX experience was very favorable!

I was excited to join the university when I first heard about it on an ad, since starting I’ve found that as a 4.0 GPA student I take more LOA’s than running courses because of financial cost. My graduation date has been pushed back twice so far for this reason, I have FAFSA Pell Grants and use my check or tax return for the out of pocket cost for courses. This doesn’t seem to be enough if I’m only able to run 1-5 courses before paying again, I’m either told 3 random numbers over what I see on my financial side or it’s being applied to previous courses over the one that’s needed to continue on. Even through the financial hardship I’m still maintaining a 4.0 during or just returning from an absence.

My experience at University of Phoenix was a very good one. The administration was always very kind and patient with me and they made me feel like I belonged there. Before I enrolled at University of Phoenix I was going to PCC (Pasadena City College). I had a much better experience at University of Phoenix. I feel like I achieved more and I learned more while being at the university. Thank you University of Phoenix. I appreciate all of the staff and support. I'm glad that I chose you and I'm even more that I can say that I have my degree. Thank you. Sade Clorissa **

My experience with University of Phoenix was good. It helped me get through a tough time in my life, due to an illness a traditional setting would not work. Online courses afforded me the chance to work, make doctors’ visit and learn all at the same time.

I have truly enjoyed my experience at the University of Phoenix and would highly recommend the school to others. I am currently pursuing my third degree with the university in doctoral studies, after successfully completing both my bachelor’s and master’s degrees through the University of Phoenix. My continued enrollment speaks to the confidence I have in the institution and the positive experiences I have had throughout my academic journey. One of the things that stands out the most is the level of support they provide to students. From the very beginning, the enrollment process was smooth and straightforward. The staff made everything easy to understand and ensured I had everything I needed to get started.

My experience at the University of Phoenix was both challenging and rewarding. The program pushed me to think critically, strengthen my leadership skills, and apply what I was learning to real-world situations. I especially appreciated the flexibility of the program, which allowed me to balance school, work, and family while still pursuing my goals. Earning my MBA is an accomplishment I’m truly proud of, and the journey helped me grow both personally and professionally.

The academic advisors always gave me quality time and feedback. They asked me about my next steps, assuring that I knew what to do; setting a clear path to success. I enjoyed speaking with every advisor that I encountered.

My experience at the University of Phoenix has been both flexible and rewarding. The online format allowed me to balance my academic goals with my professional and personal responsibilities. The coursework has been practical and applicable to real-world situations, which helped me immediately connect what I was learning to my career.

Best decision I ever made: choosing this university. The staff and professors are incredibly helpful and insightful. I'm so proud of myself! I'm usually a B or C student, and I've been getting fair grades higher than I'm used to. I'm so thankful and grateful.

I am truly enjoying my experience with University of Phoenix. Being able to take online courses and has truly been a blessing. I am able maintain my schedule on my job and family life with ease. The professors have been great and give good feedback. I have recommended the University of Phoenix to family, friends and co-workers.

Pursuing my Master’s Degree in Psychology at University of Phoenix was a challenging and rewarding experience that significantly strengthened both my academic knowledge and practical skills. The program provided a strong foundation in psychological theory, research methods, ethics, and real-world application, all of which are essential for working effectively with diverse populations.

I never expected to have such a positive experience regarding higher education. As a working artist, the flexibility of these courses has been phenomenal. Education is important for growth as a person and they make it easy to facilitate as life gets busy.

My journey at the University of Phoenix has been both transformative and purpose-driven. Earning my Bachelor of Science in Health Administration (BSHA) strengthened my understanding of healthcare systems and leadership, allowing me to apply strategic thinking to my real-world responsibilities. Now that I am pursuing my Master of Health Administration (MHA), I feel more aligned with my goal of leading in healthcare. The curriculum encourages me to focus on innovation, quality improvement, and collaborative leadership. This experience has empowered me both academically and personally, reinforcing that advancing my education is about enhancing the standard of care and influence I bring to every space I serve.

This was a good experience and the instructors were knowledgeable. I would recommend the University of Phoenix. They also used my previous credits and pulled them forward so I didn’t have to repeat any classes after I took a break. I’m very happy with them.

I am 1500000 in student loan debt. Bachelors. Masters. DBA - I transferred out. The chair was not supportive. URM and chair gave conflicting feedback. Chair was lazy. Grading weeks after work was due which prevented higher quality submissions. Student support is AWOL after your check clears.. I was called for an outstanding balance of ONE DOLLAR. Do not attend. Not for doctoral programs. It took one year to find a school willing to accept some credits. This school is all about money. One dollar‼️‼️‼️ and no way to speak with anyone higher up..

So far in the short time I have been going to school here I have had the most amazing experience. Everyone from start to now has been so nice and helpful. Would recommend this school to everyone on a scale of 10 to 10. Excited to continue to complete my education here.

I really enjoy my education at the UOPX the coursework, the structure the overall experience. The only thing I can say is I wish it was a little more hands on and vary from week to week. It’s pretty much the same week to week as far as assignments go. I’m only in the Gen ED classes right now so maybe that will change down the road. Overall I have had an amazing experience. Everyone I’ve ever talked to has been great. The school works with my work and home life where it’s not overwhelming but it's not at a level that I don’t feel like the workload is not enough and I’m not learning anything. So I look forward to the years I have left.

My experience with University of Phoenix has been truly transformative. I have earned my Associate’s, Bachelor’s, and Master’s degrees there, and I am now pursuing my Doctorate. The university has provided a flexible, structured environment that supports working professionals while maintaining strong academic standards. Each program has strengthened my critical thinking, research skills, and professional confidence. Faculty members have been knowledgeable, supportive, and committed to student success, offering meaningful feedback that enhanced my growth at every level. The curriculum consistently connects theory to real-world application, making learning practical and impactful. My journey has been seamless from one degree to the next, and I am proud to continue advancing my education with an institution that values integrity, innovation, and lifelong learning.

My experience has been very difficult and disappointing since the very start. My enrollment process, My transfer of college credits and also my financial aid. I would not recommend anyone to attend if they have to go through what I had to. I started in November 2024 and it’s now February of 2026 and I’m still having problems. I was originally supposed to attend a different university, but when I spoke to my enrollment advisor was told that I would be taken good care of at University of Phoenix. My enrollment advisor is a good guy so it’s not his fault. But just overall this has been a complete nightmare over these past 4 months.

I earned my degree from the University of Phoenix, where I had a rewarding experience that strengthened my leadership and administrative skills. The program’s flexibility allowed me to successfully balance my academic and professional commitments.

The calls and emails are a bit excessive. I just signed up for my MBA. Calls to ask how your program is going happen a little too often for my liking, there's also emailed follow ups thereafter. A lot of of us are busy working and pursuing our degree so the interruptions that are non-emergent are just a bit much. Maybe once when classes first begin, that's nice but anything after that is just a lot for me. Otherwise, my experience has been wonderful. I like how I can just do one class at a time and focus on the other areas of my life. That process makes everything very manageable.

I have had a wonderful experience in 10 of my 11 classes in this program. I had great professors who helped me to learn so much and overcome my fear of accounting and analysis. My last class STR 581 has been the worst experience of all. Sadly as my last class I was hoping to learn a lot to take into my business world and it didn't happen. William ** is not like the other professors, I had to work with my academic advisor for support and I requested to speak with his supervisor/manager/director which never happened. Frustration throughout the entire course. I made the Dean's List, inducted into NSLS in the fall, and was looking forward to hopefully graduating with distinction which isn't happening.

My experience at the University of Phoenix has been phenomenal. As a full-time working professional maintaining a household, the flexibility the university provides has made all the difference. The ability to attend classes on my own time, complete coursework around my schedule, and still uphold my personal and professional responsibilities has allowed me to pursue higher education without sacrificing stability. The structure of the programs, the accessibility of resources, and the support from instructors have made the learning experience both manageable and rewarding. For anyone balancing multiple commitments but determined to advance academically, this institution truly makes it possible. “Ultimately, success is determined not by the institution alone, but by the individual’s dedication and commitment to learning.”

I am VERY pleased with EVERYTHING about the University of Phoenix!! The Simplicity of the course layout! The variety of support services as well as the recognition of each student!! Thank you for giving me this opportunity for excellence!!

I would have to say the masters program was great up until it came to my practicum in my internship a and B. It was horrible and awful and I will say if I had to recommend anybody, I would not on that part. I would really love to talk to somebody in person about that.

My experience at the University of Phoenix has been great. The flexible online format has allowed me to balance my education with my personal and professional responsibilities. The instructors are knowledgeable, supportive, and bring real-world experience into the classroom, which makes the coursework relevant and practical. I’ve appreciated the structured learning environment, clear expectations, and engaging discussions with classmates from diverse backgrounds. Overall, my time at the University of Phoenix has helped me grow academically, professionally, and personally, and I feel confident that the skills and knowledge I’ve gained will support my future goals.

Multiple issues that were brought to the school's attention with NO help whatsoever and online representatives rudely leaving the chats. They do not care as long as it’s not them going through the issues.

The support and encouragement that I have received during my time with this university has been nothing short of amazing. So many opportunities have been given to explore, learn and grow as a student and a person. I have gained so much knowledge and learned so much about myself and what I am capable of.

I was provided with everything I needed to succeed in my journey as a professional educator. I always received all the information, support, and encouragement I needed to stay on task. Every UOPX staff member from whom I received assistance supported me in a professional and committed way. If it happens, I would decide to study another career, I definitely would think of the University of Phoenix again.

So I've been waiting for 3 months to start my bachelor's degree thru the University of Phoenix. This is after I completed my associate's degree thru them. I've been told by multiple people that my verification has been approved however now all of a sudden there's a administration hold because my identity wasn't verified. They can't make their minds up if my identity has been verified or not. I've sent out over 40 emails to every email I could get for this university and I got back a scrappy email from the internal verification department telling me there is a hold on my account but there is nothing else I need to do. So I transferred colleges since they wanted to give me the runaround. I refuse to give this college any more money.

I continue to get the runaround concerning my Typhon appeal. The appeal that I requested almost 2 weeks ago did not get placed correctly. Therefore delaying my ability to submit my clinical. The Clinical coordinators should have the ability to open Typhon for those in clinical.

The University of Phoenix has been a great experience for me. They have supposed me through not only my college experience but also my life experiences. They checked in on me and explained everything where I could understand it. I'm also coming back to continue and get my Bachelor's degree.

After many long years of returning to my education I finally finished my BA in English. Received my diploma and then got an email months later saying I owed $1000 because of a grant that had been applied incorrectly or that I was no longer eligible for. I've already started my new program. Ridiculous isn't even the word and communication with customer service was completely unsatisfactory.

I have been going to UOPX for almost 6 months now and I love it! I can't believe how amazing everyone and everything has been. The course work is effective and easy to learn! Classes and assignments are not overwhelming. Perfect school to choose if you have a busy life.

Dr. ** is the most unprofessional, rude, non helping chair I have ever met. She do not help and she like to criticize people. She is not the chair I will recommend for anyone. She don't show students how the dissertation should be done nor give students time to get work done.

I am extremely frustrated at the student loan procedure. I would not have out myself 10000 in debt to cover living expenses had I known I wouldn't even be able to make a monthly rent payment. And it is discouraging that the courses that I am completing some of them I completed in my adult education course but receive no credit. Also I believe I should be permitted to complete more than only one course at a time.

Attending the University of Phoenix for me has been a great experience. This first 12 months of my studies have been hard, but rewarding. I have found out a lot about myself and what I am able to accomplish with the support of my instructors. The resources offered by the university are a big help in achieving my goal to be an Early Childhood Educator.

I am submitting this letter as a formal complaint regarding my enrollment experience at the University of Phoenix and the significant financial harm it has caused. At the time of my initial enrollment, I clearly explained my educational goals and the specific degree program I intended to pursue. Despite this, the representative I worked with enrolled me in an incorrect program that did not align with my stated objectives. After discovering this issue, I contacted the university and spoke with another representative who assured me that the situation had been corrected. Unfortunately, no such correction was made. As a direct result of these failures, I am now facing substantial debt for an associate’s degree that I never intended to pursue. This has created a serious and unexpected financial burden, entirely due to inaccurate advising and lack of follow-through by university representatives.

University of Phoenix is made for busy adults to get back to school and achieve their degrees. Education and training is very flexible. The tutors are really great and the school resources is available 24 hours to help navigate difficulties.

I was timid about starting college courses at 46 years old. I felt outdated with technology. After speaking with an enrollment specialist, they assured me that technical support and the staff would help me if I had any problems with assignments. Needless to say, I have learned new skills, and I am thrilled to be a college graduate this year.

University of Phoenix uses a "one size fits all" approach to education and that just isn't realistic. The tuition is expensive due to it being a private institution but they constantly charge you fees and claim your funding didn't cover the full cost of class and force you on a payment plan in order to remain in class. When inquiring about where the financial aid funds were applied they act like they're doing you a favor by saying they "waived" the fees just for you to get another bill/statement saying you owe a higher balance all while never showing you where the funds went.

My classes are going good but once again the financial department, I’m not happy with at all. It seems every other month I have to fill out papers or they’re not doing their part. It’s very frustrating to me as a student. I have enough to worry about, and then I have to worry about this as well so at this point, I am looking at other schools that’s closer to me that I don’t have to deal with all of this.

I have enjoyed my education with University of Phoenix so far. I do wish the classrooms were more engaging. I feel like the time spent with the teacher is minimal, and everything is just read this and enter this, but no real guidance unless I get confused and have to message the teacher. English Composition II with Nathan ** has by far been my best experience so far, as he makes a point of posting a video almost every day to engage with the classroom. I feel this should be a standard for every teacher, as it makes the classroom a more personal experience. I will and have recommended the school to friends and will continue too.

The University of Phoenix offers flexible learning options that are well-suited for working adults and students with busy schedules. The online format allows students to balance coursework with personal and professional responsibilities. Courses are structured and focused on practical, career-relevant skills, and academic resources are readily available. Overall, the university provides an accessible pathway for individuals seeking to further their education while maintaining other commitments.

My experience with University of Phoenix has not been pleasant. I’ve continually had financial aid disbursement issues which no one could ever advise on why the issues occurred. I’ve spoken with several different aid advisors and no one can ever understand why this happens. The only thing they always seem to tell me is it can take up to 35 days. Very frustrating and beyond stressful.

I’m having an amazing experience I’m going in my second year and have two more to go. The online classes are very easy to navigate and understand the material is easy to read and understand. I highly recommend the University of Phoenix 🐦‍🔥 to anyone looking to go back to school.

One issue I’ve had, as fast as you take my money to pay for my college fund from my federal Grant, you should give me the remaining just as fast! It’s frustrating waiting for my money to get to me when I’m a single mother trying to make ends meet while going to school! Why do you have to keep my excess an extra 5 days when you take the money out you should send my Excess funds the same dang day too!

My experience with the University of Phoenix has truly been amazing! As a full-time stay-at-home mom of three beautiful girls, life can be incredibly busy and sometimes overwhelming. Balancing schoolwork with family responsibilities is not always easy, and there have definitely been some big bumps in the road for my family and me recently. Despite these challenges, UOPX has made it possible for me to keep moving forward toward my goals.

Despite all of life's challenges; I have been able to successfully complete all of what's expected of me within the deadlines and with the flexibility and support of my school and faculty. I am happy to be here enjoying my learning experience with the University of Phoenix!

I can't express my gratitude enough for UoP. Not only from the teachers, but also all of the other staff to help get us locked in and the financial team. My only regret is not doing it sooner. I'm so happy and if you are on the edge take that leap of faith and bet on yourself.

This school is a scam. I am currently going here and am very unhappy with my results. This one class at a time and it has nothing to do with my degree. I had to call 3 times to even get to talk to someone that wasn't even my advisor and had to literally tell them that I was in classes I didn't even need. I am on verge of contacting my lawyer.

I have attended courses at University of Phoenix since 2013 and I have experienced changes at the organization. One of the changes that has had a negative impact on my decision-making is how students connect to an academic advisor. I am a doctoral student who remembers the active communication, accountability tests, and the re-establishment of focus after each academic advisement during my undergraduate, and graduate coursework. After my phone calls, I felt motivated and understood the direction I took on my path.

As a recent MSN graduate of the University of Phoenix, I can say that I had an exemplary experience as a student. Their MSN online course was very organized and the professors, as well as their technical support team and academic counselors, are all committed to the students’ professional growth and overall success. I have learned so much in my 2 1/2 years from this University and I am so happy I made the right choice to enroll in their online program and I am proud to be a Phoenix alumna.

I am a former student and current graduate of this EXCELLENT school! I'm former military, and a veteran of the Marines and Air Force. I attended my Undergraduate studies here at the University of Phoenix from 2009 - 2011, and successfully obtained my Bachelor of Science in Management in 2011, and from 2012 - 2013 for my Graduate studies, successfully obtaining my Master of Arts in Education/Adult Education and Training in 2013. After exiting the military, my degrees obtained from this school helped me excel to the highest levels in the corporate sector!