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Reviewed Jan. 29, 2020
The online experience and that they worked with the G.I. Bill led me to choose Ashford University. I have three kids and work at the same time. Just being able to do everything online really helps with my home situation. Their enrollment process was seamless and I really enjoyed it. They were able to get all the questions I needed and I was able to start the program quickly right afterwards. The professors were very knowledgeable about the information they were providing and teaching. The website was fantastic and the blackboard was really good.
One of the best parts about the course was the conference calls with the teachers and fellow students. A few classes did it, but it should at least be integrated into some of the more strenuous courses. It builds a relationship, not only with your instructor, but also with your fellow students because you’re hearing them speak their own comments rather than just words on a computer.
Thanks for sharing your experience with the community, Robert. We're proud to have supported you on your educational journey! With that said, a great experience is a two-way street and says a lot about your hard work and dedication. Keep it up, and please stay in touch as you move forward!
Reviewed Jan. 22, 2020
When I first started, my adviser was wonderful. Once I was fully enrolled, my student adviser was horrible. She never responded in a timely manner. I would have to reach out to other departments to get help. I asked to switch advisers, I was told no, and I need to speak to her about my concerns. Due to lack of communication, I was told I was going to be kicked out due to not having my Fin. Aide done. She never sent me any information on timelines when it was due, nothing. I also was involved with the Camp Fire, and no leave of absence was given for that. After turning in my Fin. Aide information, I was presented with a 6,000 bill. Then, put into collections. I have been working with the creditor and have even emailed Ashford to try to come to some sort of settlement, they will not email me back.
Hello Sabra. Thank you for reaching out. We strive to provide support to our students, especially in time of need, including advisor switch requests, environmental hardships, and more. We're sorry to hear about your hardship during the Camp Fire, are happy to hear you're safe, and want to assure you that we take these events into consideration when it comes to due dates and accommodations. In regard to your finances, we're available to review your matter. We've send you a direct message with more information. Please take a moment to review. We look forward to hearing from you.
Reviewed Jan. 21, 2020
I did college at a local university and online. It was a 16-week course which was so long and drawn out and I only got four credits for it. So, I started doing some more research and I stumbled across Ashford. The five-week courses kind of enticed me. I just went to the website and I got a link later on from somebody that was trying to help me with it, and they told me what to fill out. A few pages later, I hit submit and it showed that I was approved. I learned quite a bit, which was unrealistic for five weeks but I retained a lot more than I thought that I would. When classes are so drawn out, you would start to forget some of the earlier stuff that you learned. It went well with what I’m trying to do. My job is structured like a business, so business administration has helped me a lot with everything.
The professors were great and most of them were very willing to work with me on different life situations that happened over the years. At one point, I had eye surgery and I couldn’t really see but I didn’t wanna stop school but even Ashford stepped in and helped me to get the professors to understand as well. So, it was good. If you’re scared starting off, just read through the course work ahead and you’ll realize that all the classes are structured the same way every week, so it gets easier. The classrooms are unlocked and it makes it conductive to being able to work ahead. It's always an option and has relieved a lot of my own stress when I was doing the classes. It was just trying to make sure that I work ahead so I didn’t fall behind.
We're honored to have you as part of the Ashford family, Ashley. Keep up the incredible work, and please stay in touch as you move forward!
Reviewed Jan. 19, 2020
My husband works for the post office and Ashford University was on the list of colleges that they recommend. I liked the convenience of being in an online school and that I didn’t have to add more credit hours to the degree that I already have. Also, a lot of the online schools I looked into wanted me to take almost a full extra semester compared to the credits that I would have through Ashford. Enrolling was quick and easy. The counselors were great.
My degree was in English and I learned way more than I ever thought that I would ever learn about English. Overall, the experience was manageable. At times, it was difficult, but after the first couple of courses, I found out that it was pretty manageable with life with it being most of my assignments were due twice a week, and the professors didn’t overwhelm us with a bunch of unnecessary information. They were excellent and got straight to the point which was what I needed, especially trying to finish out a secondary degree. I feel I earned my education.
Reviewed Jan. 18, 2020
My dad’s in the military so a lot of his coworkers use Ashford. Enrollment was a pretty easy process. I had to wait for about two months because there were some issues with their VA payment. But after that, it was pretty quick. I like the flexible schedule of it. I also liked being able to do all the coursework sort of at my own pace. All of my advisors were usually pretty quick to reply to my emails and help me out if I needed any help.
Thank you for sharing your experience with the community, Jade. The greatest compliment that we can receive is being referred by a satisfied and accomplished student. We're sorry to hear that you had a delay in enrollment but happy to hear that it all got sorted out and we got you on your way to graduation. Please keep in touch as you move forward, we love to hear from our accomplished students and alumni!
Reviewed Jan. 16, 2020
One of my old coworkers went through Ashford for their master’s program. It was easy enrolling with them. The quality of learning was really good. I definitely learned a lot. I’ve actually recommended the school to my current coworker. The independent learning process was definitely what worked best for me in a working and a family environment. And the professors were very adamant and attentive to their students, which was great. They were, for the most part, on top of their grading and giving feedback. I only had an issue with one of them. She contradicted herself quite a bit between her feedback and what she was asking for. So, I just kept emailing her and double-checking everything that I was doing, making sure it was what exactly she wanted. We never really worked it out. I still passed the class though. But it wasn’t as high as what the rest of my grades were.
We're honored to have supported you on your educational journey, Jessica. With that said, a great experience is a two-way street and says a lot about your hard work and dedication. Keep it up!
Reviewed Jan. 14, 2020
I started back in 2009. I did six months, and then I quit because I was going through an act of divorce, and then I went back six years later. I was able to pick up where I left off. I like the flexibility of doing your homework because I work full time and then my kids had soccer and a whole bunch of other stuff, so I couldn’t do school every day. I had to work around my schedule, and I was able to with Ashford.
The professors were really on the ball. I didn’t have to talk to the professors often, but they were understanding when something came up and I had to be a little late on putting in some of my stuff. There were a couple of times I got sick and they understood. I had to take a forbearance for 45 days because I had open-heart surgery. They got right on the ball with getting my stuff ready, to rest out for the 45 days so I didn’t have to do any class work, and I just picked up until the next class and skipped it. It kept going. I didn’t have to redo stuff and talk to a whole bunch of different people. It was smooth sailing. My only thing is how much I had to pay for the schooling, but it was not as much as it could be in other places. Other than that, I had a great experience with Ashford. I was able to keep my grades up. I graduated with a 3.74.
You have us smiling from ear to ear, Stacy. Your hard work and dedication truly paid off! Please keep in touch as you move forward and achieve your professional and personal goals, we love to hear from our accomplished alumni!
Reviewed Jan. 9, 2020
I always knew that I wanted to get my master’s and then my PhD so I took advantage of the online program with Ashford while I was deployed. The enrollment process was super easy and everyone was super helpful. There were times where we didn’t have any power and I was able to reach out to my professors and they were able to extend assignments for me. They were very understanding of my situation. The materials and the courses were definitely challenging but it was great. I really feel like I learned a lot and I’ve been able to apply some of the stuff that I’ve learned to everyday life. I recommended it to my sister and told her it was a flexible school, so she’s taking classes there now.
Thank you for your service, Janice. We're honored to support and have you, a service member and hard-working student, as part of the Ashford family. Please keep in touch as you move forward, and continue to cheer on your sister and she embarks on her educational journey. #AshfordProud
Reviewed Jan. 8, 2020
One of my coworkers was going through Ashford University years ago and he turned me on to it. The condensed courses appealed to me so I was able to do it. Being an active duty military and being able to do that, it worked out well. But if you weren't watching your financial aid, it would get messed up quite frequently. I was getting a $750 stipend after every class and I had to monitor my financial aid very closely because there were always errors being done.
The actual writing of the papers was easy for me because I’m good at doing that but someone who struggled with writing might have an issue with it because it was heavy on papers. The instructors worked with me a lot because there were a lot of times when I was deployed. Some were more lenient than others on when I would be able to turn in an assignment late. I had one who was relaxed and there were times I had an instructor that was hardcore and by-the-book, grading-wise. They were consistent though. As long as I showed up and actually did the work, I seemed to get As and 90% of the class didn't.
It got me in trouble a couple times when I didn't read some of the professors’ announcements but as long as you're reading the syllabus and reading all the announcement they put out, then it’s easy. Some of them would change the way they grade though. They have their own little quirks about how they want things done and if you just get in the habit of stewing the same thing for each class, you could get in trouble and it can bite you. But other than that, it was a good experience.
Thank you for sharing your experience with the community, Dean. We're constantly striving to improve the student experience, especially our financial aid and payment processes. Please keep in touch as you move forward with all that you achieve. We're honored to have a service member and student like you as part of the Ashford family!
Reviewed Jan. 7, 2020
Don’t do it. Don’t waste your time or money with these unprofessional, unproductive, incompetent rip-offs.??? Awful. Just plain ole sad. Took over two months for them to get their ** together. Said I owed more than the actual amount. No one knew what was going on. Several people were supposed to call back and did not. Received multiple emails for things that I did not need or need to do. Never received emails when it was something that needed to be done. Day before class. No class. Still not listed. Had to call again only for them to add a class that I did not need to take. And finally changed but was told that would take 4 hours to reflect.
Was unable to review the material or even get the textbooks needed for class on time because the class was just updated a few hours before the post is needed. Unable to navigate the portal. Portal is NOT mobile friendly. The only reason why I stayed...because the credits are non-transferable. Then they lady has the audacity to ask if I wanted to refer someone. It took everything in me not to curse her out. I repeat: Don’t do it. Don’t waste your time or money with these unprofessional, unproductive, incompetent rip-offs.???
Hello, SM. Thank you for reaching out with your concerns. We take our service and your experience very seriously and would like to review your matter. Please send us this information along with your Student ID to social@ashford.edu, so we can better assist you. We look forward to hearing from you.
Reviewed Jan. 7, 2020
Being able to do courses online at Ashford University makes life easier due to the fact that I’m in the military. Enrollment went pretty quickly, sweet, and easy. I didn’t have to take Humanities again ‘cause every time I transferred schools, I had to redo it. Ashford accepted everything. My student advisor, Gene, was the reason I stayed with that school as he was always willing to help, always get me on track, and get me accountable. If I had a problem, I could talk to him and work through it. He was awesome to work with. When I was finishing one class, he would say that we work on the next one to three classes. He would also ask my schedule, or if I have anything coming up, or appointments that I know about so we might have to see after my schedule. I learned how to write papers, which helped me overall in my career. The high ranking I get, the more I have to write. With all the papers I wrote, I just got better and better.
You're on a roll, Brett. We're happy to hear that you learned the curriculum but more importantly about your skills and abilities as a writer and student. Thank you for your service and thank you for being such a great part of the Ashford family. We're honored to have you!
Reviewed Dec. 31, 2019
My employer covered my student fees and course fees. I, in turn, provided my employer with a great employee that benefited from a good university education. I put in a lot of time. I was dedicated to finish my courses with the highest grade. I did not short cut. I found spare hours to study in each day. It was not easy. It was an accelerated pace. It isn't for everyone. I had no issues with billing, communication with my professors or classmates. To get value from your education and your life you need to structure your time and be dedicated to your goals. I am very happy with my Ashford University higher education experience and my accredited degree.
Reviewed Dec. 19, 2019
I attended University of the Rockies for my PhD classes - then it merged with Ashford and everything went downhill. My advisor is terrible, hides behind policies and "being overworked and understaffed." I frequently have to request a follow-up email to get a response and even then it is a stock answer. This place is a bad joke. I'm a working professional who couldn't step back in income to attend a traditional PhD program for 4-5 years. Sadly, I regret my choice and am embarrassed by the name of Ashford on my resume and diploma. Some of the faculty are decent, but the admin staff are atrocious. Be prepared for forced breaks when the advisors don't line you up for another class or when the financial aid department provides you faulty advice. What a joke.
Hello, Alexander. Thanks for sharing your feedback, though we are sorry to hear that your expectations have not been met. We show that you were in touch with someone on 1/21 regarding your file. Additionally, we've asked a manager to reach out, to assure that you feel heard and that any outstanding matters are resolved. Please keep an eye out for communication.
Reviewed Dec. 17, 2019
Ashford University has the worst support for their students. Teachers blame IT, IT blames third party vendors, and so on. When they are getting g your money they are happy, as soon as you leave their true colors come out. I was a 3.91 student with full honors and and I was a champ that mentored other students. When I told them that I wanted to leave they didnt care. I'm now in a university that has far more options for doctoral degrees to choose from and grow into.
Hello, Jeremy. Thanks for sharing your feedback, though we are sorry to hear that your expectations were not met. If you would be willing, please send an email to social@ashford.edu and provide any additional feedback you may have on how we can improve the student experience. May you have great success in your future endeavors!
Reviewed Nov. 2, 2019
This company charged me for a course I never took. When one day I could not go back to class. I found out I was kicked out because non payment. Come to find out it was already on my credit so nothing I could do. I've disputed several times. Now 4 yrs later it's finally on my credit as a derogatory remark. Very fishy. I do believe I am a victim of the many cases of the reviews done before and after mine. This college plays people. I'm a single mom. I had a dream. That's been crushed because these greedy people running a scheme. Now I owe 45k plus for college I'll never get to finish. Great ok America. Thank you to Obama for the fake no child left behind. Thanks to Trump for enforcing non payment on college courses. 4 yrs later it's now showing on my credit. One thing I will never do is accept a loan for college in America ever again. THEY are all in it together to control, lie, & steal everything they can from us.
Thank you for reaching out, LC. We'd be happy to review your file and remove any charges for a mistake that occurred on our end. We've sent you a direct message with steps on how to reach out Student Resolutions team, please review and get in touch at your earliest convenience.
Reviewed Oct. 15, 2019
I took a class in Spring of 2017. In October of 2019 I get a bill from a collection agency saying that I have not paid my bill from AU. I paid for my class so I'm not even sure what this extra %55 was for. They never sent me a bill. Just went straight to the collection agency. Not sure how I'm suppose to pay a bill that I don't know exists.
Hello, Lisa. Thank you for reaching out with your concerns. We take our service and your experience seriously and would like to look into your matter. Additionally, Ashford University follows all federal rules and regulations, including collections processes and state/federal funding regulations. Please send us this information along with your Student ID number so social@ashford.edu and we'll be available to assist.
Reviewed Sept. 19, 2019
This university preys on military and families with little knowledge of financial aid. Huge promises that will never, ever, be fulfilled. They will drain your GI bill, financial aid, and will take/hold as much money as they can get. When you smarten up and try to transfer, good luck with transcripts. They will charge you with BS holds and request 350$ before releasing. You have been warned, this university is a SCAM.
Thank you for your feedback, Christian. We strive to provide a positive experience for all students, especially those in the military. We show that the lender requested we return funds and that's the reason for the balance on your account. When a lender requests that we return funds, it then creates a balance for the student. This can happen for multiple reasons including early withdrawal, unsuccessful grades, etc. Additionally, we changed our policy on releasing student transcripts, especially those with a balance hold. If you'd like a breakdown of your account to show the details of your balance or to request your transcripts, please email social@ashford.edu and we'll be available to assist.
Reviewed Sept. 6, 2019
Can't find a job with worthless Ashford degree and in debt! The title says it all. This place is one giant scam. Their representatives are judged by how many students they sign-up week after week and if they don't enroll enough then they're fired. Just look at the Glassdoor reviews for this place. Do you really think they have your best interests at heart? I went through months at this school wondering why everything was so easy and fellow students who hardly did any work got the same grades I did! Now I am up to my eyeballs in debt that I can never get rid of and this sorry excuse for a school is thousands of dollars richer.
Hello Rob. Ashford University is accredited by WASC Senior College and University Commission (WSCUC), which is a regional accrediting body recognized by the U.S. Department of Education (ED) and the Council on Higher Education Accreditation (CHEA). We invite you to take a look at some of our student's stories, including Meredith's, who graduated from Ashford and was accepted into four Master's programs, including one at the Ivy League institution, Columbia University: https://www.ashford.edu/online-learning-experience/student-success-stories/applied-behavioral-science-meredith-costa. Additionally, Ashford offers all students and alumni some great resources to help with the job search. If you haven't done so already, please reach out to Career and Alumni Services which is available to all Ashford students and alumni (https://www.ashford.edu/online-learning-experience/student-support/career-services). Lastly, be sure to check out the Ashford Student and Alumni LinkedIn Group (https://www.linkedin.com/groups/3743681/profile), a great resource for professional networking and to explore employment opportunities. We hope this helps, and may you have great success.
Reviewed Aug. 29, 2019
Never went to college out of high school and needed the higher education degree to further my career. I took all of my classes at AU. I never had a problem or issue with Ashford or any of the instructors. I kept on top of my studies and even took breaks when I moved across the US for work relocation, no issues. Near the end I started doubling and even tripling up classes in order to finish sooner, still no issues. If you are an adult, willing to act like one and do the work, you will not have any issues with this school. I completed my degree in Spring of 2019 and it was a lot of hard work but it would have been regardless of what school I went to.
Thank you for sharing your experience with the community, Bo. We're honored to have you as part of the Ashford family, and know that your hard work and dedication are some of the reasons for your great experience, it truly is a two-way street! Please keep in touch as you move forward, we love to hear from our Alumni!
Reviewed July 31, 2019
I am enrolled in the HVAC program with Ashford University. They denied me the voucher for the EPA certification with I paid for as a part of the program. The reason: I have not completed their lousy diploma program. You DO NOT need an online HVAC certification to handle refrigerant or work in HVAC. You DO NEED the EPA 608 which I was told would be provided in voucher form. The program has no direct access to an instructor (there is not even an instructor with contact information my class!), no group discussions or anything beyond a textbook which has been useful. I am now employed in HVAC, and would NOT recommend Ashford University. Their school is only nationally accredited which many employers no longer recognize, meaning any other expensive program would be a waste.
Reviewed July 30, 2019
After attending Ashford University for 2 years I called to reenroll after taking a break because of family. I have 4 course to complete my BA degree. I was told I owed $490. Ok from where? Then after reviewing the acct they said, "Oh we sent your balance to external collections." I said, "Why, no one called, emailed nor paper mailed me." They said, "We called 7 times from automatic numbers and we don't have to leave voicemails nor are we obligated to email you." After speaking to Bob ** he stated, "Informing you isn't our responsibility nor the collection agency." Wth? If someone owes a debt IT IS your responsibility to make several attempts to contact the debtor. If you cannot complete your degree without breaks and full financial aid DO NOT ENROLL at Ashford University. It has been 5 months and still no contact from Ashford's collection department nor the alleged collection agency.
Reviewed July 25, 2019
I initially enrolled with Ashford University years ago due to being recommended by a colleague who ended up not even finishing her degree with Ashford. She ended up having to get a degree at a local school due to finances. In my case, due to being diagnosed with an autoimmune disorder, I've had to drop out of school multiple times. It has taken me twice as long to finish a degree due to such circumstances.
Unfortunately, Ashford refuses to accept credits from other reliable Universities such as The University of Phoenix. Please Please! If you are planning to transfer- make sure that your credits will be accepted first. Ashford informed me that they were not able to give me a transfer determination until after I finished my first course. I should have picked up on the signs of sneakiness at that point! It is my opinion that the University's benefit to deny as many transfer credits as possible so that they can continue to charge outrageous amounts for future courses. Good luck!
Reviewed July 20, 2019
Best advice is to stay far, far away from this sham of a school. And shame on Ashford for their negative impact on so many lives of those trying to better themselves. For me personally, I am not only stuck with student loans but after Ashford told me I did not owe them anything further, they contacted me at the start of my very last class to inform me that I owe them over $5,000. How is anyone expected to come up with $5,000 in 5 weeks! Even after taking this to disputes (this process is also a joke), it is unclear to me what the unpaid balance is for or why they told me earlier I did not owe anything. The only thing I got out of the conversation is that I owe it and have to pay it, final.
Now after setting up a payment plan with Ashford, they have placed me in collections. This whole situation has left my head spinning and is not something that I can easily recover from. Giving up the last 4 years of my life to work on my bachelor's degree took a lot of hard work and dedication. The positive is that I made the deans list every semester and finished with a 3.91 GPA. The downside is that I have no degree (because they will not release my records), I did not get to attend graduation, I am over $60,000 in student loan debt and I was just informed that Ashford has turned me over to a bill collector for the $5,000 they say I owe.
As you can imagine, I am kicking myself every day for choosing Ashford University to earn a bachelors degree. As the saying goes, hindsight is 20/20 and too late for me, but hopefully not for others looking to better themselves through education. I wish I would have read the reviews prior to signing up. In the end, what Ashford has done to me and so many others is unforgivable, but if I can spare just one person from the nightmare I am going through, then writing this review will have been worth it.
Reviewed June 25, 2019
From day one of speaking to an Ashford Rep until the day I received my undergraduate degree, I had a great experience. The classes were challenging and the instructors attentive to my needs. I have attended brick and mortar colleges and found my experience at AU to be the best all around education received. I am very proud of my degree from Ashford University.
Reviewed June 6, 2019
I just finished reading several reviews regarding Ashford Univ. There are several negative reviews and that is unfortunate for both school and student. I have attended this school in 2012 and re-entered 2/18 seeking a BA in ABS. I have six classes left and will graduate in 2/2020. My experience here was positive and truthful. From the school awarding me 56 credits previously from other schools, financial aid, cost, etc., have been correct and in-line void of any disappointment. If I needed a break here and there it was afforded to me no problem, even after having no power or internet for 30 days after Hurricane Michael. I don't anticipate any problems in the future either. There will always be haters and people blaming someone else for their troubles, and sometimes they are correct. Read between the lines. Great school great experience for me.
Reviewed June 1, 2019
I started with Ashford in 2012 and when I joined I was not aware that I would not have had enough money to pay for my schooling. They are just so eager to get you in so that, they can eat up all of your financial aid money. I started to realize I was never getting any financial aid money back. I didn't realize that they were ridiculously high. I loved the teachers but the staff is the most horrible of them all. I withdrew after a year, because the man told me that I would not have enough money. That was a wrap for me. Now I have a hold on my account for $766.
The people that I have come across to help me with this issue have been, PIECES OF CRAP!! Their customer service skills is RIDICULOUS!! I have never seen anything like it before in my life!! Don't waste your time or money with this school. They treat you like you are at the bottom of the barrel and they are superior! I want to help the next person from making the same mistake that I made! DON'T DO IT!!! #RUUUUUNNNN!!!! This should be against the law ... ASHFORD should not even be operable!
Reviewed May 30, 2019
I am a single mother of two.. My babies are of age so I decided it's my time to continue my education so I can show them anything is possible no matter how old you are or what struggles you have had in life. I need them to know that the sky is the limit.. I seriously was thinking about continuing my education through Ashford University but after reading pages of terrible reviews I'll pass in the most humbling way ever. It seems as I'll be wasting my time studying at this Online University. Playing with someone's time and money is a major red flag for me. My motivation is my babies and I want to get a better paying job not get into more debt.
Reviewed May 28, 2019
I completed the MPA program through a grant program with my employer in 2018. I can honestly say it was a wonderful experience utilizing their online tools, especially the online library. The academic advisors helped every step of the way. The professors were knowledgeable in the field, transparent and easy to contact regarding assignments. I would honestly consider returning to complete a second masters. I believe many of the negative comments surrounds financial aid. There are things to consider when enrolling into a college and financial resources is one of them. Do your research before enrolling in any higher education establishment to make sure it fits your budget and educational aspirations.
Reviewed May 27, 2019
I am nearing the dissertation phase of my Doctor of Philosophy in Education. My experience has been very positive. At this level of education you get out of it what you put into it and what you want to get out of it. I've had nothing but good experiences with advisors, financial aid personnel, and with courses. It boggles my mind when I read poor reviews because my experience has been spectacular. I highly recommend this school.
Reviewed May 15, 2019
My experience with Ashford was horrendous. After 3 courses they told me I should have not been accepted because I did my undergrad in Puerto Rico. Even though Puerto Rico is a USA territory, I have a doctorate and been living in the USA for 20 years. They felt I needed to take an English language test, again this happened 4 months after I was accepted and completed 3 courses. I do not want anything to do with them. Staff is rude, university is sub par. Do not waste your effort or money here.
Reviewed May 14, 2019
I work with a Enrollment agent, Sarah **. She was horrible, I listed my marital status to be Single for 2016 and married now in my FAFSA application. During my enrollment, she says, "We have received your FAFSA and processed quickly through my enrollment." But now, when I ask her politely to check up on my FAFSA status. She just keep telling me to wait for it. There was NOTHING changes that was part of the status that I was having issue with. And now, I am treating myself like a dog, just to ask her to get my financial aid fix on their end. If I could, I would have a lawsuit right away. For what? That anger that I have to beg her to fix it. Little **. And that's how education is done, when you don't have money.
Reviewed May 13, 2019
I would love to know why you had nothing but extremely high marking things to say about this school even amongst the pages full of complaints by current and previous students who all had the same thing in common. Money was "written clearly in their policy" but they do not follow their own policy. They have scammed several people out of their own money, myself included. I never once received a bill for anything and kept up to date on my loan payments to them. They had no problem at all taking them either. Until it was time to graduate and lo and behold, all of a sudden when it is time to receive my diploma, I owe money so they are unable to provide me with it. I haven't been able to get a better job because I don't have proof of graduation. They are solely a for profit business and do nothing but take money from people who are trying to better themselves. You should be ashamed of yourself!!!!
Reviewed May 9, 2019
I'm graduating in less than two weeks. It's taken almost five years to finish my BA/Psychology. Be warned that Ashford will promise ANYTHING to get you to sign on the dotted line. Afterwards, be prepared to fight every step of the way for what they promised. It's a boiler room ethic and I have had no less than eight Academic Counselors in that time. One flat out lied stating, "It's mandatory to have a minor degree." I fought, she was indeed wrong but nonetheless, they tried to straddle me with classes I didn't need.
I was plagued with technology issues and glitches on their end; ebooks that don't open, surveys you never get and links to pages that go nowhere, but rest assured that your biggest discrepancies will be with the Financial Dept. I now have a charge of $749 that appeared on my account but they cannot tell me what it's for. Until three days ago I had a zero balance. It must be paid in order to receive my transcripts.
They even sent me a check for $1085.00 which is not documented on my student financial account. When I spoke with them I was advised, "Just cash the check, then pay us the $749 that's owed on your account and keep the rest..." There is no documentation which I find unethical. Something is terribly wrong here and maybe that has something to do with their online graduations rate falling to just 26%. Be warned...
Reviewed April 23, 2019
This is the worst school experience I have ever had. All they want to do is take your financial aid money but you will not get your doctorate degree. They have you taking unnecessary classes to prolong you staying until your financial aid runs out. I would give rate them at zero if I could. My recommendation to the readers, go to another school. They signed me up for a pilot program that took my money and prolonged my dissertation process. The chair left the school and the students did not hear from him for months and the school did not bother to tell us he left. This school is a joke. My advisor has a box of rocks for a brain.
Reviewed April 14, 2019
Stay far, far away from this school. They will pull every trick in the book to get your money and keep getting it. I already have a degree and work full time as an accountant so when I decided to go back to school Ashford sounded like something that would work really well with my busy schedule. I was told all my classes would transfer and everything was great. I paid for my first class, got my schedule, and nothing was right. The entire schedule was full of classes I’d already taken. I spent a full week and a half trying to get up with my advisor with no luck.
Finally when I get up with him he and I actually get into an argument. He said my college never sent my transcript, but I know that was a lie because my dad is a professor at the college I originally attended. He even sent it twice. He also said there shouldn’t be any reason for me to have to repeat basic accounting especially since I already have a degree. When I told my advisor that he insulted me and said “just because your dad is a CPA doesn’t mean he’s qualified to give you advice on this.” I was referencing my dad’s college experience more than his qualifications as a CPA but whatever. Anyway, he insisted I had to retake Basic Accounting 1 and there was no way around it so I did.
Of course, on literally the last day of class I get an email saying my advisor no longer works there and I’ve been assigned a new one (who is actually very good). Just as I said all along, she tells me I shouldn’t have had to take that class and issues me a refund. Time wasted but at least I got my money back. I’m now in my 5th class with Ashford and I just received an email this week saying because the English classes I transferred were not taken within the last five weeks I have one week to take and pass an English proficiency exam or I will have to retake English. Another trick. I’m lucky my new advisor helps me out, because most everyone else is terrible.
When I called about this English proficiency exam the guy said “if you don’t calm down I’m going to have to end this call.” How nice it must be to tell a disgruntled customer you’re going to hang up on them. My job isn’t so chill that I can just take someone’s money and hang up on them as I please. It seems throwing a fit is the only way to get what you want. As of today I highly doubt I’ll continue on with my degree.
Reviewed April 10, 2019
I completed 90 credits with another online University, before my employer developed a partnership with Ashford. I had no complaints about the University I attended, I paid out of pocket expenses, student loans and had access to tuition reimbursement programs. Through my employer's partnership with Ashford, I chose to enroll and take advantage of their full tuition grant program. I had the most wonderful experience with Joseph the enrollment adviser. He lead me through the process with getting my credits transferred, setting up the bridge between Ashford and my employer and went above and beyond his job to help me get it all taken care of.
I took the opportunity to read the negative reviews on this University and found that most of the complaints are financial related, not with the University, staff or curriculum itself. Online University is not a cheap, easy or fake way through education. It is definitely not for everyone, and I would encourage anyone to re-evaluate before enrolling to make sure this is the right choice for them. Be accountable for your own knowledge, actions and financial planning.
Reviewed April 10, 2019
I just completed my Bachelors in Criminal Justice and I must say that I would and will recommend Ashford to anyone I come in contact with. I am an active duty Marine and they have accommodated me whenever I had to withdraw from school due to military deployments. My advisor was great and although they did change once it never really had an impact on the quality of service I received. It is a lot of work so if you do not have the discipline I do not recommend taking any college courses. Also, take the time to review your financial options, do not get into something you cannot afford. The college is for profit so make sure all your financial paperwork is in order. The professors were great for the most part, and the curriculum was comparable to other universities. They all make you take classes you think you do not need this is not out of the ordinary. College is not free people make sure you have a plan!!!
Reviewed March 18, 2019
Place: Ashford University. Address: 8620 Spectrum Center Blvd. City: San Diego, CA 92123. Telephone: (800) 798-0584 ext: 18160. I attended Ashford University from August, 2010 until May 25, 2017. When I started this school I was told it was “upstanding school with accolades from the U.S. government." That there would be no out-of-pocket cost for my education there and the student loans will cover all cost of my education there. Ashford University has cheated me of an education by way of overcharging me, withholding my disbursements (from my student loans) and charging me for classes outside of my curriculum. They forced me to take classes that I did not need with threats that if I did not take the classes that they would withhold my degree and transcript, which is what they did anyway.
When I have spoken to my 1st student advisor: David **, (800) 798-0584 ext: **), my 2nd student advisor: Rasmikah **, (866) 475-0317 ext: **), my Wellness Coordinator - (Victoria ** (800) 798-0584 ext: **), and others' in the financial aid office (who are a different person any and every time that I called) they all have different stories to tell me.
Although I did not know at the time, the school was being very deceitful in talking me into attending Ashford University and once I was a student in the school they charged me fees and add so many costs until I was trapped, even if I would have tried to transfer (I was told) they would not give me my transcript. Now the Financial Aid office is telling me that I owe them (Ashford) $6,109.0 and they know that is not true. They kept my disbursements all but 2 checks. They kept the money and now the I owe the federal government for the money that Ashford stole from me and the Federal Aid office and that means that I have to pay twice. Ashford should be held accountable for all of the misery that they have placed on the students who came to them for an education. We, the students had no way of knowing that they were thieves.
I have been on several payment plans because of threats from Ashford and because of the fear of their threats. I would like to see closed it should be made to give back to the students the money that they stole. It was about the second year of my education that I noticed charges on my account and upon asking my student advisor what was going on and I was told "not to worry about it" and "it was probably a mistake." They will not release my records and that stops me from attending any other school for my Masters. From that point until I finally was allowed to graduate I received threats of one kind or another from them.
I have never been so depressed in my life and they still say I owe them $6,109.01 when they know that I do not. From 2012 on to now they have stolen from me. I am so sick of them and seems like they have gotten away with it. I did notice a listing of “other charges and fees” when I called the school and ask what is that for and what does it means. I was told by my student advisors again what does it mean because I live out of state.
Reviewed March 9, 2019
I signed up with Ashford to complete my degree in Business Administration back in Oct or Nov 2017. It was the biggest mistake I have ever made. I failed to do my research on the school and I am going to pay for it now. First things first I was lied to by the enrollment adviser, my wife is military and they attempted to talk me into using my WIFE'S GI BILL so she wouldn't have access to it, they wouldn't stop asking me to take it from her, it was almost to the point of harassment. The enrollment adviser said that my tuition would run at $600 total and I wouldn't have ANY OUT OF POCKET EXPENSES.
Clearly that was a lie! That's all they do and that's why they are getting sued. They started charging me much more than what I was told and then when I tried to fight it, they kept saying I signed paperwork, which I never did, the enrollment adviser wanted a signature from me and apparently copied and pasted it to other documents and I magically received them after I started school, so it was too late. I had to drop a few courses due to living in Florida and hurricanes would knock out power or the internet for a while and they told me the courses would be waived and I can take it all over again at no charge, never happened.
All in all I am now attending Arizona State University, paying less than Ashford is charging, FYI their courses run around $1200 or so for non-military... Yeah, that is PER FRICKIN CLASS YOU TAKE!! While a honorable school, that is not a money hungry *pick a bad word* hole, is going to charge $575 per course I take and actually cares about your education. I attempted to fight these ** too many times but they never get back to me in enough time and calling was hell. Enrollment Adviser was - Alan **. BIGGEST LYING PIECE OF *you choose the word you want here*! Save yourself the struggle and stress and please save your money because student loan in this case are going to take years and years and years to pay back. ALSO There is a huge lawsuit on this exact issue with the school as we speak, I was contacted by the lawyers recently on this issue.
Reviewed March 2, 2019
I attended Ashford from 2016 to 2019 and finally finished Feb 2019 and now they wanted to charge me 3091.00 plus 150 GRADUATION FEE. I did not sign up to participate in graduation ceremony and when I started I was told there would be no out of pocket expenses. Then all of a sudden there was an error in my FAFSA and they took forever to fix it. Finally figured out that I still have the grants and if I wanted them to pay off balance to send back a letter. I sent back and then today the balance owed doubled. 6000.00 and my transcript is frozen! I need to find a job and now they don't want to show proof I attended! I went here as a mom at 40 who wanted to better myself and they are a scam! DO NOT ATTEND!! STAY AWAY!!
Reviewed Feb. 25, 2019
I completed my degree four months ago and find myself using the skills and knowledge I gained on a daily basis. I'm making more confident, effective and efficient decisions. My learning was personalized and I never felt like just another number enrolled in a class. They accommodated my schedule requests and all but one course had an engaging and helpful professor. Overall, a positive experience, I'm glad I stuck it out when the course-load was tough.
Reviewed Feb. 14, 2019
I asked repeatedly for Ashford to let me take a break from my courses due to all kinds of personal circumstances that would not allow me to perform at my best. My advisor kept talking me in to staying with the course and just "taking a C- is better than withdrawing" etc., Every time I tried to leave the school on my own terms. When I finally could not continue my work anymore (it was the last straw), I asked that they withdraw me. Well I received a letter after that saying I was "academically dismissed" for not showing up/meeting attendance guidelines- even though I was always communicative on why I could not continue. They were actually sending emails to an email address provided by Ashford that I did not even have access to (the school provided one). Well, I did not know all of that until I was actually dismissed from the school.
Anyway, I tried to re-enter after they sent me an email asking when I thought I'd be back. I let them know it would be towards end of December. I then asked for info on how I needed to get that process started and THAT is when they said I was academically dismissed. I feel when I was asked to stick with the course that I KNEW I could not perform in, when I was told it would "be better to get a low grade than to withdraw" on my own terms, is so much as locking me in and setting me up for failure. I am so upset about this. I carried a 3.84 GPA, all through my schooling with you guys, all things considered. Nothing from now until the 6 months of when you tell me I can send another UGA is going to change, so I guess we will just chalk it up to a learning experience that maybe counselors aren't really the best to ask, and to trust your gut instincts.
Reviewed Feb. 6, 2019
This review is not a good one. When I enrolled in Ashford University I was told that I would not have any out of pocket expenses, that between the student loans and the grant they would give me covered everything up until I got my degree and that I would then have some time to pay the loans off. Then yesterday I was told that I owe out of pocket expenses. And that they were putting a hold on my account and that I needed to withdraw from the school until it was paid.
When I looked at my finances on the student portal they are charging me $7470.00 for room and board and I am an online student so how can I be charged for room and board. I am also being charged $504.00 for transportation. It does not make any sense. Oh and I am being charged $4086 for other personal expense which does not give any details of what that is. If anyone is thinking about enrolling in this college don't do it, they are a big rip off and if I can find a lawyer I will be suing this college, for misleading and wrongful charges.
Reviewed Feb. 3, 2019
I reported an instructor for unfair biased grading and they never acknowledged it. This instructor needs to be fired but they refuse to do anything about him. This university needs to watch who they hire and keep a record on them. I kind of regret attending this place.
Reviewed Jan. 30, 2019
Warning! This school is a complete joke. When I enrolled in Ashford University, I thought I would at least receive some kind of refund or disbursement from financial aid and student loans, boy was I wrong. After waiting about four month for my first refund, this school took out $9,346 in loans and about $3,000 in grants and told me I needed to make additional payments in order for me to stay enrolled. I immediately canceled all of my loans and grants and withdrew from Ashford University. My grants and loans were sent back to the Department of Education and they issued me a refund. I got smart on them and enrolled at a better, more affordable school before the bill was even sent to me. I'm now receiving about 2 thousand in refunds every 2 months. I'm also getting a better quality education compared to when I was at Ashford. I am so glad I switch schools.
Reviewed Jan. 11, 2019
I wasn't able to finish at my previous school due to travel issues. Working as a paraprofessional for the city, I wanted to continue my education further to become a teacher. I called several online schools and they were completely honest and said they do not offer a teacher preparation program for NY state (which is student teaching). The advisor at Ashford checked and told me with the Early childhood degree that they offer, I would be able to become a certified teacher in my state. Well lo and behold. 14,000 later, I find out that the advisor was wrong and that she wasn't there anymore.
Turns out with this degree I can become a teacher's aid! Why would I waste my time and money on becoming something I am already!!! This is a joke!! I want my money back! They are liars and schemers. They take the loans and financial aid and dont even give you a chance to review anything! I needed help because of family situations and they still failed me. I hate this place! I hope they shut down.
Reviewed Dec. 12, 2018
First off I only called to receive information. Next thing I knew I was enrolled in school. It happened so fast I don’t even know how. I do know they are supposed to be going non profit by the end of this year but if this were true then why are costs increasing next year when students were promised this would lower cost. I was told my credits would transfer found out that only one previous class transferred. I am disabled and had extensions for my courses to complete my work although this I did not receive until I had already taken multiple classes and one professor noticed my struggle and explained to me how get help through the Ashford health and wellness center. Well I did this. I get extra time however not all of my instructors honored it or took my accommodations into consideration especially the last week of class.
They were always in a rush to get it done and over with one particular class. The school did not inform the students that the website would be down for maintenance on my due date for a final causing mine to be late. I tried to argue with my failing grade I received. Supposedly they were shifting around people in departments. I went through 3 academic advisors before this was dealt with and when it was I was only granted a “c” for a grade when the whole class I was an “a” student besides this and not completing the week 4 assignment as well due to not having cable for the week 4 assignment. We were required to watch a television show with they said we could stream as well supposedly. Well I found one or two of the shows to choose from online but it cost to watch it and I couldn’t afford.
They should have informed us of possible other fees for that class or told us having cable would be a requirement. After researching this school further (the more problems I had got me curious) I discovered the accreditation for this school was basically purchased with the purchase of a small school in Iowa. Ashford itself is less than 15 years old despite their claim of being around a hundred years old. I actually withdrew from school Monday due to a lack of a computer since mine no longer wants to work. I can no longer go to school online. I would love to return to school someday when I can afford to replace my computer however I have also discovered that my credits from Ashford will not transfer to other actually accredited schools which means that I have wasted the past year of my life there and now have lost a year of funding from financial aid that I cannot get back as well as over $16,000 in debt I have to repay for withdrawing.
And Ashford is claiming I will owe them as well an amount that is yet to be determined. In my opinion this is not a good school to attend to receive an actual education. Either the first few classes they give you are mandatory yet completely pointless and worthless. They are there. I was told to learn basics of life at and within the university as well as they will help you incorporate your education into the real world. This is just a bunch of bull to get you think these course were necessary which they definitely were not. I today have discovered they are being sued but this I only discover through an email that link me to a notification stating our financial information would be retrieved from the party suing the school. I talked to a few others I know that are attending the school and they did not receive the same email. I wonder if I received it since withdrew this.
I guess I will never know. I currently am receiving notices stating that I have been absence and if I do not attend they will be forced to withdraw me from school as well as letter from advisor asking when I will return and another stating I need to do an exit interview. Oh and then from the current class I was taking an email message stating I received a zero on my assignment which I was supposed to have a “w” in the course for withdrawing. Needless to say to me it seems this school only cares about one thing and it’s not education rather they only care about making a profit. Save your money. Go to a school you can actually step foot in. They are more trustworthy.
Reviewed Nov. 30, 2018
I just finished my major classes and am in my 3rd year working on my minor - if you have self-discipline and can enforce good time-management to get your workload done according to the grading rubric and requested date, it is awesome. I have had zero issues with the material or workload - very flexible and I always take a lot away with me. The teachers can be hit or miss - but I've had way more positive/neutral experiences than I have bad - and it just takes an email to them to remedy it (not everyone grades the same, this can be a gray area if it is written assignments vs. Math and Science where it is black and white answers).
I used the GI Bill to cover my courses and it has run very smoothly - just make sure you double up on all those general education classes in the beginning so you don't run out of your eligible 36 months before your bachelors is complete. Ashford has classes all year long - but only one course at a time - so when creating the GI Bill they were thinking of traditional school terms (and multiple classes at once to finish in 36 months). This was a surprise- but the Pell Grant really helps and I'll only need a small student loan to cover the rest thankfully.
My advisors aren't ever really helpful and informative - but they're there if I have queries. I only wish Ashford offered more reputable/beneficial honors clubs. I've maintained a 4.0 and can't see the value in any of the ones which have invited me :P. I would suggest this school if you are willing to commit yourself to the independent workload :). It can be accommodated by any schedule.
Reviewed Nov. 22, 2018
I was facing listing my home, so I decided to pursue a degree to make ends meet and stay afloat. Ashford was the first school to call back. I was mislead about disbursement dates, amounts, and more. It took weeks to get the paperwork they needed, while never getting the same answer twice from my highly incompetent enrollment advisor. The classes were a joke--clearly filler while they wait for you to drop out. One instructor made it clear they would have graded earlier assignments more harshly if they knew how well I'd do on the final. That instructor also allowed another student to threaten me with violence without comment.
The last straw was ANT101, which was filled with racist (anti-indigenous) garbage as assigned reading. I quit. Now I'm waiting for the harassment about my loans to begin. If I was paranoid, I'd say they target their coursework at high-performance students the faculty disagrees with philosophically. I also experienced gender and religious discrimination over the course of my 5 classes. In short, do not attend. Pick literally anywhere else.
Reviewed Nov. 4, 2018
When I first enrolled the woman was very pushy about me taking a student loan. I told her there’s too many free ways to do it. I don’t want a loan. She confronted me about choosing the box saying I don’t want a loan and made it out like I had no choice. I started classes and really the classes and flexibility were fine. Some harder than others. I used FASFA to pay for classes and wondered why that loan never came. I was supposed to have a loan for more than I needed and I’d get the extra so I was waiting on it.
Well after about five classes I quit. Then all of a sudden boom loan pays Ashford. At one point I even couldn’t be in a class because I didn’t fill out FASFA so no they didn’t hold the loan until I needed it. So now I’m a single mom making about $800 a month and I owe $4000 dollars and something for classes I didn’t take, part of me wants to start back but with everyone saying they add classes when you’re done and refuse to give you YOUR transcripts and degrees I’m a little worried.
Reviewed Oct. 29, 2018
Whatever you do, don't go to this school. It is a complete ripoff and your degree is not worth the paper they print it on. They want money. That's it. I was completely lied to and mislead the entire time. I went to school for almost 4 years. One month before I was suppose to graduate with my degree they put me out saying my final work was not done and that I would have to re enroll in those classes the next semester. I will not give them another dime. I have 74000.00 worth of student loans all for nothing. I will join any lawsuit against them. Just let me know and you can count me in.
Reviewed Oct. 24, 2018
I attended Ashford and had a great experience! They worked with me to transfer some credits I had received from another University and helped me transition into my degree program. It can be challenging to go back to school at 40 with a family and full time job but the staff in the financial aid department, my advisors (I did have more than one) and my Instructors were very helpful so that I could finish my degree in Business Finance. Tuition was on the more expensive side but not unreasonable. It took a lot of hard work but I had a lot of help along the way thanks to some great staff members. Thank you Ashford!
Reviewed Oct. 23, 2018
Oh where to begin. This school is a joke. My wife and I both attended Ashford, and at first they sounded smooth and compassionate. That wasn't the case after the first two courses or so. Everyone other than my enrollment counselor seemed like it was their first day on the job every time I called up there. Go figure, the front line enrollment counselors are smooth talkers and well trained to get you in the door, but after that they drop you on your face.
The financial aid department is filled with snotty, catty, sarcastic people. My wife has had more trouble getting her stipend and disbursement then I went through in a 9-month deployment to Iraq. Constantly asking for more financial aid paperwork, then when it gets sent in, she's told she needs to send something else in. Here's an idea, train your people to ask for everything upfront. It takes a week to receive and review something, then when it's done they ask for something else pushing it out at least another week.
As of now my wife's ledger card showed a credit of over $2600 to be issued to her. They only released $1100 of it and told her that money is not for her. It's for educational purposes. Who's paying that money back? Us or Ashford? No joke it's for education idiot, but she has gone from full time to part time work just to attend school, therefore that money is supporting her education so she can continue it and not have to go back to work full time.
Not to mention my stipend... Ready for this headache? The geniuses that be decided that they were going to hold my disbursement for another month because THEY didn't put a grade in right or on time. Tell me how that's my problem! I quit going here because my last class I was falling behind and had reached out to my instructor for help multiple times. She literally sent back the same cookie cutter response to all my emails. Like she didn't have time to teach, just tell us what to do. No wonder this crackpot school has been sued by over 5 different states attorney generals offices AND the VA had cut them out of the GI Bill process for a while.
This place is nothing but a for-profit snake pit, I have an open case with them in the Department of Education, and have reached out to local representatives as well as the OAG and fully intend to see to it that these clowns face another suit and hope they get shut down. Something to be said about an online school that has had multiple names, multiple addresses, many lawsuits, and kicked off previously by the VA. THE VA...they aren't the smoothest run organization either but even they told Ashford to kick rocks. Do not attend this school. They will rob you, lie to you, put you in debt, and leave you with a degree that means squat.
How low of a scumbag organization do you need to be to rip off veterans and their benefits they earned fighting for their country? Look no further, Ashford takes the gold on this too. I hope someone there reads this, and gets ready. I'm coming for you in the courtroom with everything I've got. Get ready for another lawsuit. Bunch of low life jokers. My name is SEAN ** and I approve this message.
Reviewed Oct. 8, 2018
I was enrolled at Ashford about 3 years ago. I enjoyed my experience up until the day I had to have emergency surgery. They decided to drop me from my class and then proceeded to charge me about $2000, to reenroll me in it without my permission. I had a hard time at this point with pain medication and always being tired. I had three kids on top of school and managed to get all B's in my classes up to this point. Now that I am ready to reenter school and have found one that will work for me they have decided to hold onto my transcript and make it so that I cannot used the credits I earned from them. I never asked to be dropped then re-enrolled. And when I talked to them about it they acted like they understood. They are a rip off and I am working to get their accreditation taken away from them.
Reviewed Sept. 12, 2018
I wanted to withdraw and the Financial Aid Counselor told me that I would lose all my funding if I did. I needed to withdraw because issues in class. Now I owe 3000$ and need my transcript to continue my classes.
Reviewed Sept. 3, 2018
I just wanted to give a brief review of my experience attending Ashford University. I just completed my degree in Psychology and it was a great experience. It took me four years and I had to stop and start many times to get through it, but Ashford worked with me through every situation I had to keep me on track and stopping my classes when I needed to stop. Communication with your academic advisor is important so that you can submit the necessary forms to stop your classes and then start them again. It was a smooth ride for me. I did not have any issues with any class or finances at all! You have to communicate with your advisors and professors just like you would if you attended class in person. It is a great school providing a great education! Just wanted to say thanks to Ashford University for working with me through these years to helping me get my degree!
Reviewed Aug. 17, 2018
I went to Ashford because it sounded great. Take one class at a time and it’s flexible with my busy work schedule. I ended up having to take a leave of absence because my mother became ill and I was caring for her. I had asked for a second extension which was granted to only find out it wasn’t. My counselor signed me up for classes that I was unaware of. When I called to complain he said he couldn’t help me because he had no record of my leave request to which I sent him my email confirmations. They are making me pay $6000 in classes I didn’t take. Not only that they gave me an F on my transcripts for those classes which I should have never been signed up for. They advertise rainbow and unicorns and deliver stress, debt and frustration. Most useless online school I have ever gone to. I highly recommend NOT attending their school as they will only scam you out of money, time and energy.
Reviewed Aug. 8, 2018
I finished my bachelor's and master's with this school, and next month I am starting on my second masters. I've been completely happy with my experience here. There have been a few minor annoyances, like a few teachers (out of about 40 that I've had) that were not great, and the initial enrollment process was a major hassle. But it was totally worth it and most of the teachers are awesome. The work is challenging but not stressful. There has never been a problem with my financing in my five plus years with the school, and the advisers are extremely competent, friendly, and supportive.
I don't understand the reviews saying there are financing problems because that's the opposite of my experience. If you read the negative reviews closely, you'll see that most of them are written by people who haven't grasped basic grammar, spelling, and punctuation, and really just don't belong in college. This is why they are having bad experiences. It is not a reflection of the quality of the school. My bachelors degree from this school literally doubled my income.
Reviewed July 31, 2018
When I initially signed up for classes, they were smooth. Everything sounded great. I am a retired U.S. Marine, and happen to be disabled. One week into my first class I was hospitalized for an unexpected surgery. I missed 4 assignments and was not given a chance to make them up, they were just zeroed out. They have interactive assignments and when I called tech support all they could do was send an email to my instructor. I’ve had to call tech support more than three times in one night. Some student in Utah tried to help me but could not...useless. To make things worse they are not pro military as they advertise. I was told in one of my assignments what one learner did wrong. I was forced to read an article about a Marine that was a total piece of garbage as a student...not professional.
I asked for additional assistance due to my disabilities, it was ignored. I told my so called professor about my issues, she never even responded. After just three weeks I’ve determined this school is totally unsatisfactory. They will not get a dime from me. Once again I strongly recommend VETERANS DO NOT ATTEND this lousy excuse for a University! Do your research people. I’m just glad I read the writing on the wall before I lost thousands of dollars on an education I wouldn’t wipe my backside with.
Reviewed July 24, 2018
I went to this University for about two years, at first things were great but then at the end of the year when I was about to earn my degree, they told me I owe money in which I didn't. I am in debt with student loans that I have no knowledge of. They are money hungry!!! I graduated with a Bachelor's Degree and never received it. I worked hard and kept all of my grades up at the age of 40 and still no paper. I waste my time and I am in desperate need of trying to get these loans forgiven. I was disabled then and I'm still disabled but that didn't matter to them. I hate I wasted my time online from South Carolina. If anyone knows where we can get help please let me know.
Reviewed June 11, 2018
I am a military veteran and previously attended this university. They overcharged me the entire time I was there and I had to hunt them down to get answers. They refused to refund me after overcharging me for 2 years. I finally transferred out to another school, but now I may not have enough funding left to pay for college and graduate next year. DO NOT ATTEND THIS SCHOOL!
Reviewed May 9, 2018
The school is a for-profit school! They do not care at all about the student. They care all about the money. I asked for a break from classes and the advisor said, "Ok I will put in for your break and schedule your next class to start after the break." I said ok. A week later I was being called by the attendance department telling me I need to post in the class or the school was going to drop me from the school. How can I post in a class if I was not in a class?? My class was scheduled for the end of the break I was on. Ironically enough they would not get my funds from my loans till my class started again.
The school which I argued with tried to force me back to class 2 weeks before my break was supposed to be over. I was glad I had copies of the emails saved because I sent them a copy of each one from my advisor that stated I was supposed to get a break for another 2 weeks. I will never recommend this school to anyone! Find a not for profit school that would actually care about the students not the money.
Reviewed May 2, 2018
I took a leave of absence due to some personal turmoils. I sent in the form as I have done before. Last class I took was the end of 2017. I have not been able to attend school until now. I tried enrolling back in school and no response. NO ONE RESPONDS. I sent in complaints and no one is doing anything about it. I get a call this morning from a debt collection agency stating I need to pay over $ 4000, something I clearly cannot afford and they will not work with me either. I want help and I want answers but no one will help me except I have to pay off a balance of over $5000 before I can come back. First it started over $2000 and now went over $5000. This place is stopping me from getting my degree because people don't do their jobs and put it on the student. UNPROFESSIONAL.
Reviewed May 2, 2018
Even if you do not go to the graduation ceremony that will end up costing you thousands of dollars, the school still charges you a 150-graduation fee just for being enrolled in their program. They said it’s for and shipping your diploma however I have attended other colleges that just send your degree and diploma for free. Heck as much money as you have paid to attend this college the least they can do is send it to you for free. My problem with this is that this fee was brought to my attention 2 whole weeks after I had completed the program.
I will not recommend anyone I know to attend this University because I feel as though they nickel and dime you throughout the entire program. I also found out that there was a $14.00 charge left on my account due to their errors. They explained that they forgot to take out $14.00 from my stipend before they sent it to me and now it was my responsibility to pay them back. I am already upset about the 150. The 14.00 just further goes to show the un organization of the university.
Reviewed May 1, 2018
I enjoy the school in general and my overall experience has been positive for the most part. Everything I expected from it has come true. I really enjoy the flexibility of these programs. They have lots of different resources. The way teachers interact with their kids is so so, but for the most part they are very nice with them and keep everything simple enough for everyone to understand. The teachers really like to help out students with one on one talks and a friendly environment. But I would improve response time, there are many instances in which a teacher will not respond to a student for a formidable amount of time.
Reviewed April 26, 2018
I love that it is easy for me to set my own schedule because I work full time and I also have a daughter. It gives me the freedom to take care of my home life and go to school at the same time. Everyone that I come in contact with are very helpful and always willing to help me get things done, I love them and I hope that they stay the same. Overall my experience with taking online classes with Ashford University has been amazing, I don't think I would ever go back to a brick and mortar university, is so much easier and convenient online.
Reviewed April 25, 2018
I attended Ashford University from 2011 until 2015 and the last class they waited until the last week of class to tell me I had a $1400 balance. And because of this I have no degree to show for it and no official transcript. I completed my classes in February 2015 with $80000 in student loans and nothing to show for it. I offered to pay them $100 a month and before I knew it I was sent to collections. I paid over $400.00 but have not been able to pay the rest as I have had multiple surgeries and live on Social Security right now due to my health because I can't complete my Masters because I don't have official transcripts to prove my GPA and classes. Ashford is dishonest and run by criminals.
Reviewed April 25, 2018
The flexibility it offers is the one reason why I chose to go online for Masters program. It was better than having to go to school at night and sit in a classroom after working 8 hours a all day at my full time job. I really enjoyed the program, and got a lot out of it. I thought Ashford online Masters program was a good one. A little too expensive, but very comprehensive and I finished in less than 2 years. But one on one help with the professors is not always available. Email isn't always the best way to communicate as often messages are misinterpreted. I would not recommend online programs for accounting and math classes, where there has to be more interactions between students and teacher.
Reviewed April 24, 2018
I took a leave of absence due to my dad's health. I sent in the form as I have done before. Apparently no one processed it and they got me dropped and over $5,000 sent to collections because they wanted me to make payments I could not afford. I sent in 2 complaints and no one is doing anything about it. No response at all. I'm getting slapped in the face for the school's mistake. I was in my 3rd year and did nothing wrong on my part. I want help and I want answers but no one will help me except I have to pay off a balance of over $5000 before I can come back. First it started over $2000 and now went over $5000. This place is stopping me from getting my degree because people don't do their jobs and put it on the student.
Reviewed April 24, 2018
I like this college. I want to get the most I can and will do my best to get my degree. I work hard and study hard. The reason I go to school is to get my degree. The more I study the smarter I will be. The more the education experience enhances me the better I will be. I am a better person because of it. I like most everything. I can figure out for myself the classes I want to study and the more I take the more I will like it. Going to school is the best thing I have ever done. The whole experience is so good. I like it very much. I plan to take courses all the time. You can never get enough school so I plan on keeping learning and will do my best to succeed. Thank you very much.
Reviewed April 23, 2018
Ashford University is excellent institution, because is the high quality and truly for my life. The institution offer good program and good credit and the easy access for study from my house or from anyone place.
Reviewed April 23, 2018
I enjoy the one on one tutoring opportunities that I received. In traditional universities, I had to worry about the pace of other students and trying to keep up with them, but here, the curriculum is based on my pace and understandings. But I wish I had more class hours because I felt that I had a lot of free time at home. However, this can also be good since I needed to get my degree quicker and with a more flexible schedule. But I could still use some extra hours even with my busy schedule. Overall, I enjoyed my experience at Ashford and I would definitely recommend it to other people. Since many people I know have busy schedules and cannot afford to pursue higher education at a physical college, Ashford online would be the best option for them.
Reviewed April 22, 2018
Work at your own pace. It's not a rushed job. You take your time and go through the lessons until it's test time. But the test are timed which is the part that I hate. Also test are too short. Since people work more than others and need extra time to go through the book to find answers. Other than that the program is great. It works around your schedule. It's a great college especially if you have small children. It allows you to study but still have time for your kids.
Reviewed April 22, 2018
A very good experience that I will never forget, I'm very satisfied with everything I learned on this course. I have taken 3 courses on this site and I feel very satisfied with all of them. I like the way they make us learn and understand about communications and all the things it brings. I like the material they gave to us and the program as it is. I would take this course again and again. I really like the course, although I would improve a bit more the program and the material, and the website needs a better performance and design.
Reviewed April 21, 2018
There is a quick response from my teachers or counselor of whatever course that I have a question with. This would be good practice for anyone who needs social skills. The only thing that would benefit is if there were more group discussion on certain topics for some the courses, along with the teachers. But for a person like me who works full-time and has the evenings free, Ashford University is good. It gives me more time to process and do homework.
Reviewed April 19, 2018
I like the convenience and asynchronous nature of the courses as well as the ability to do work when my employment schedule allows and not have to attend classes. However, the biggest issue I had during my degree program was with non-responsive professors. I would send messages and ask questions in the area and not get a response. It was frustrating. But overall, the entire experience was excellent. It provided me with a great opportunity to earn my degree while still being able to be fully employed. I would welcome the chance to repeat this experience for a doctorate if the opportunity presented itself.
Reviewed April 18, 2018
I love that I am able to use this program at my own pace and be able to get a tutor or help at any time I might need it. This website is wonderful and had great informative classes and webinars. All the staff and teachers have been so helpful and supportive. The best part is being able to communicate with my online community. I had a great experience and would definitely recommend using this website.
Reviewed April 18, 2018
Dope school to go to. Great reviews for school. Great features offered in online coursework and great student system overall. I am very satisfied with the program and what it covers. Also, small groups in class. Everything works great in online programs. Very nice way to take classes when you are working all the time. However, I wish they offered more programs in schools for online degrees.
Reviewed April 17, 2018
Great benefits for going to school and enjoy life and still pursue my happiness. Great timing for school, easy-to-use. So far so good. Homework is very easy and I feel like I'm at the class. Is more easier to use my home or hands on. It's just better for me, more quiet. I get to focus more and be home with my children who I love dearly and kiss all over my baby but also get my career in the meanwhile. I can still go to work. Great School. No complaints and will suggest and recommend it to my friends and my family.
Reviewed April 17, 2018
It's a good website that offers educational resources for you be prepared. I like the reading resources and online textbook that is simple to learn. I also admire the work that is input because is very helpful in some case scenarios. However, the way it set up can be confusing, but is still benefit many people like my friends who are dedicated to the program in no circumstances that it offers.
Reviewed April 16, 2018
Ashford University MBA is very good, I like all its network, and each of its branches. It helps me and my students to learn different types of things that are comfortable for daily life, each letter, each option is very important and for that reason I am in this online school. One of the experiences that I got with this school are the best that there can be. Since it is something online, from home where you can be lying in bed teaching. Everything is fine and everything is very well prepared in all aspects.
Reviewed April 16, 2018
I do classes after work at night. Online schools are a good option, judging by some problems or careers that you cannot reach at your local home, nature or other things. It is really useful.
Reviewed April 15, 2018
I am pleased with the entire online program. It has all of the essentials that I may need for learning. It is very self-explanatory and easy to navigate. My online portal has tabs to easily view my financial aid status, my payment accounts, and much more. If I need help of any kind it gives me a directory list of contact information to easily contact my advisors or teachers either via phone or email. The only thing that I would improve about the online program would have to be the layout arrangement of the online portal. For mobile users such as myself, who would rather do everything on my phone rather than computer, it is just a bit complicated. I have to zoom in most times to see where I am trying to navigate in the system. But my experience has been great so far. The staff at the institution are friendly and help tremendously to make sure I have everything I need to learn and succeed in my education.
Reviewed April 14, 2018
I love that Ashford University is online so it gives me the freedom to make my own schedule, which is very helpful because not only am I a full time student I'm also a full time mom and employee. I love that my instructor is helpful and always there when I need some assistance. And no matter what time of day I always get a quick response. Overall it is the best educational experience I have ever had and I am able to do everything I need.
Reviewed April 13, 2018
I love the amount of support that is given to the student body. You are given ample amounts of student tutoring and career advancement opportunities in this college. But maybe add a little educational support from the teachers. I always felt the they did not have enough for the students. The classes were always in such a rush. But my overall experience for the online portion was ok. I got the work done that I needed to and it ended up being a good decision on my part because it was pretty easy.
Reviewed April 9, 2018
This school is a scam and it is all about money. I recently disenrolled from the university due to the cost. Out of nowhere, they raised the cost of my courses, tech fee, and material cost. 475 per credit and each course are 3 credits not including fees. Go somewhere else and save yourself time and money. The materials you pay for are a joke and a complete ripoff. If you fail a course be prepared to pay out of pocket because your loans will not cover it. If you are looking for a online school try Southern New Hampshire a nonprofit school.
Reviewed April 8, 2018
Ashford University does a really good job of having the right courses for the MBA program that I am pursuing right now. The courses offered are always available for people who have busy schedules or have to work. They are very good at guiding you through the whole process in a very well mannered way. I have not had any problems whatsoever getting the help I have needed whenever I have needed it but I guess lowering the price would be great. But my overall experience has been excellent.
Reviewed April 7, 2018
Being a mother to a 3 year old son and being pregnant with our second child, life can get pretty hectic. Between grocery shopping and doctor's appointments I only really have time to do school work late at night after my son goes to bed. Ashford University MBA really is the best option for me as a parent. I do not have to take time out of my day to attend class and I do not have to worry about coming up with gas money to drive to the campus. Also, I can do my school work in my PJs and not have to load my son into the car to go to school. However, I wish there was a live chat option available to be able to speak to professors in real-time whenever I need help on an assignment or need something explained further. There are scheduled live classroom sessions but I usually am not able to make them on time due to my hectic schedule. But overall, I absolutely love taking my courses online.
Reviewed April 6, 2018
Ashford University MBA allowed me to get my masters degree while still working. It was important to me to continue to work so I could afford to go to school. It was very helpful to get my Masters this way. They were online, easy to take for specifically the degree that I was getting. The courses were good. The grading was fair, the instructors were fair and overall it was a good experience. The only thing I disliked about the program is that the school counselors never got back to me in a reasonable period of time. Instead of 24 hours I would get calls back sometimes 3 to 5 days later. I thought that was very unprofessional and sometimes I had to make important decisions about choosing classes.
Reviewed April 5, 2018
While social media remains a popular way to connect with a peer, online forums create a way for students to mingle and discuss courses, assignments and other pertinent information. It also provides an extra outlet for students to get answers to questions from fellow students or their professors. Learning dashboards can offer primary and college students and teachers a way to better visualize progress through semesters. Students and parents can review their data gathered via the dashboard.But learning independently can leave their students feeling disconnected. One on one interactions with teachers with teachers and tutors inspires confidence and helps students have a better understanding.
Reviewed March 11, 2018
I am writing in regards to the recent communication that I had with Ashford University concerning how I would be able to obtain my degree and at that time I was told that a balance of $758.50 was due before I would be able to receive my degree and that a refund $ 1431.00 was also to be issued. So, as instructed I paid the balance in full (758.00). However, Months after graduating and getting my degree in the mail I received a call and a letter most recently from the school and was told by a financial advisor that I had to pay $2861.00 and that my expected refund would not be given and there was not a valid reason given to support that decision. I have tried endlessly to obtain my degree from the institution and have had no success whatsoever.
At this point I feel things are completely out of order and with the numerous of calls that I am receiving it is beginning to become harassment and a very stressful situation for me. I will no longer be responding to the school until some form of action has taken place. I have requested to have my call returned by a person of higher authority several times but no one has followed through with that request either. Moreover, the overall conduct is unacceptable and I refuse to deal with the constant issues.
As a recent graduate of Ashford University class of 2013 I am highly disappointed in the way things have been handled because when I enrolled in the school years ago I had high expectations for my education as well as my school. And as I look back I remember making the decision to enter this school because of the mission statement and how it exhibits everything I expected from my educational experience. I really enjoyed my time there along with meeting great teachers that helped to mold the person I am today.
I have worked extremely hard to exceed the standards of what my degree represents and all I'm asking is that my request be acknowledged and corrected. I did my part and now I just want the institution to do theirs. As a resolution to this situation I am requesting that my original balance of $2861.00 is honored and my account is cleared. I appreciate your time and consideration in the manner and I look forward to hearing from you.
Reviewed March 3, 2018
My experience at Ashford has been positive. You have to work hard at online schools compared to brick and mortar colleges. The only concern is the cost of tuition is a bit high. Unfortunately in an online society, people generally will take to a website like this to complain because those that are satisfied do not take the time to discuss their experience. Each resin should judge their experience individual. Ashford may not be for everyone. It has an extremely quick pace. That is difficult for work life balance. However my experience after two years has been good.
Reviewed Feb. 4, 2018
In 2010 I was one class away from graduating. I was taking a math class. In the second week of class my work started getting low grades. I complain then it got worst. My advisor said speak to my instructor and I failed. I was registered for the class again but was not informed I was dropped from the class but charged half fee. My advisor signed me up a third time. I used the exact same work used in the previous time and passed with a B. Finally I was a graduate. Then I was slapped with a bill for 2400 and my official and unofficial transcripts were put on hold. Could not further my education and could not appeal. I found out that Ashford has been doing this to other students. I cannot attend another school without a transcript. How. Can they hold your unofficial transcript without allowing you to get a copy?
Reviewed Jan. 21, 2018
I am a former student of Ashford University -Bridgepoint Education. I attended online classes 2009-2012. I was deceived and lied to as well as taken advantage of financially. Ashford University obtained student loans for me while I was unemployed and could not afford them. I contacted the University the very first week of class and told them that I wanted to dis-enroll, I explained to them that this is just not a good time for me to be going to school. The student adviser that was assigned to me said even if I dis-enroll from school I am still going to be responsible for the entire student loan debt that was obtained for the Bachelor's degree program, this left me with no option but to continue on with School.
Ashford University took advantage of me during a time in my life when I was very vulnerable, unemployed, living off of unemployment and going through a divorce. I am now left with over 73,000 in student loan debt which I am unable to pay and no career to support the degree which I obtained. Since graduating and completing my bachelor's program, I have never been offered any assistance with trying to find a job in the field for the career path that I am suppose to have through obtaining a bachelor's degree, Instead shortly after completing my degree I was harassed by salespeople from Ashford that were interested in how much more money they could make off me by enrolling me into another program. For those seeking to get an education online do not use Ashford University!
Reviewed Jan. 21, 2018
I enrolled with Ashford in 2012 and have been consistent with keeping my GPA at 3 points. Now with 2/12 classes left before graduating they are claiming I owe 7K... Every years the amount is different. I contacted FA in October of last year and asked for my balance because I planned to start paying the balance down by graduation. It was 3K in October now it's over 7K how am I supposed to pay that in 3 months with my grad date is in April.
Reviewed Jan. 11, 2018
When I decided to go to this school, I thought that this school was more credible than this. I received 96 credits from another school and I was told by the person who recruited me to this school that they will transfer 90 of those credits. They transferred them alright, they transferred them and made sure that I only got credit for 58 credits. When I asked why were the classes worth 2.67 and 1.87 when they were worth 3.00 credits in the other school they told me some bull about it being a difference between semester credits and quarter credits. Credits are credits. I am not paying for classes that I have already taken and past so that this school can receive more money from me. Now they have the nerve to push my graduation date back for the third time with no explanation and nothing had changed. If you are looking at the commercials and thinking this school is on the up and up run fast.
Reviewed Dec. 8, 2017
The admissions department will advise you that certain degrees will help you or fit to the career you're wanting. I received my Associates and Bachelors degree at Ashford and decided to advance and work towards my Master's. I must say, these admission people will persuade you to advance to the next degree not caring how it will affect you financially. I stop my Master's program after talking with someone outside of the school and realized that degree they talked me into wouldn't actually benefit me at all. So I quit right then and there not thinking it would affect me, this is until the school tells me I have to pay back the school for the class I took previously. Are you kidding me? I used financial aid and I'm once more being screwed over by them. I haven't been able to find a job that either of my degrees are in nor does having these degrees help me in any way get a job.
So here I am having to pay back this school monthly until I pay them back and they're holding my Transcripts hostage preventing me to switch schools even though they told me if I start a monthly payment they wouldn't do this (but again LIED). I've advised everyone I know personally not to pursue going to school at Ashford University especially MILITARY. I am in financial aid debt for absolutely nothing. We're a military family with children and I just wanted to go to school and find a decent job to help my husband with the finances since we don't get paid a lot and all I did was add more financial stress on us by going to Ashford. Save your family the financial stress and do not attend Ashford.
Reviewed Dec. 6, 2017
In 2012, I began looking into getting a degree in relation to substance abuse counseling through online courses. Before completion of my application to Ashford University I asked my financial aid representative if my felony would affect my ability to become certified in the state of Georgia. The lady informed me that "That shouldn't be a problem." Since my graduation I have found out that this is not the case. The degree I received is not one recommended for substance abuse treatment.
And now I am saddled with sixty thousand dollars in student loan debt. With no prospects of working in my chosen field. In fact, it is impossible for me, a felon in the state of Georgia, to receive the necessary license required to become a counselor in my state. I will be looking into further actions regarding the refund of my student loan debt. As it is federal loans, this cannot be done through bankruptcy. I believe that I have been lied to by Bridgepoint, and representatives of Ashford University.
Reviewed Nov. 21, 2017
I attended Ashford for 4 years and finished! However, I have not received my bachelor's degree, because I owe them 2,060 dollars for financial aid that my loans did not cover. Then, they tell me to take out a personal loan to take care of the bill. I have now tried to take out a personal loans from various banks, loan agencies which is willing to give me the loan, but guess what? Ashford University does not accept loans from them, wow, where do I get the money from!!! Now, they have turned me over to a collection agency... Thanks Ashford.
Reviewed Nov. 20, 2017
I feel like I have learned nothing that will help with Organizational Management. I spent 41000.00 on how to write papers. And then to finally graduate I get charged 150.00 separate for my Degree only for them to put me into collections because it's not paid within a month of graduation as I was off work on Medical. I work in a college that is also for profit. We cannot charge for Degrees. I find this absolutely crazy. Please realize if you pay 40K for a degree and it takes 30 yrs to pay off you will be paying almost 100K and then to get no help from the school.
Reviewed Nov. 13, 2017
As with the other reviews on Ashford, all I can say is RUN. The IT fee you pay is a joke as their IT dept has no clue how to help. The "classrooms" are ridiculous. All you learn is paper writing. And those are graded differently from class to class. Instructors don't teach, they just grade, and don't even tell you why they marked things off. And when you call the offices, people you want are always in a meeting. Too many meetings, not enough work getting done. If you want an education other than paper writing, go somewhere else.
Reviewed Oct. 29, 2017
I wish I would have done my research on ASHFORD want to be a university. I have been taking online courses for 14 months now and let me tell you, I wished I had enrolled in a reputable college other than this place. The courses are crash courses and the only thing I have learned is how to write freaking essays. The instructors are biased and some are plain rude and ugly. I would not classify them as instructors as they do not teach crap, much less help their students.
The courses are grueling, time-consuming and my family time suffers greatly as there are no reprieves. But the worse part is the shoddy courses cost over a 1000.00 dollars and for what? Makes you wonder if the credits are legitimate. Let's get to the student advisors - they do not fashion an individual schedule to a student's preferences and when you have problems do not expect a timely response.
I am currently having some hardships as far as moving to a city over 100 miles away and cannot keep up with the stupid assignments they throw at you and my advisor tells me to finish the course, how genius? I do not have time to sit for hours in front of a computer to do so, no fairies packing items, moving items, finding a home or any of the things needed to relocate because my husband's job moved. I am told I will owe 1500 for this course and I am taking a medical leave for back surgery as I will not be able to tolerate the sitting in front of a computer in pain.
They request my medical records, sorry but I draw the line on that one. Now, let's start on the financial aid, I have been fighting with the financial aid department about documents and have submitted every one requested. They continue to harass and threaten me about paying back the funds I have used thus far and they held a course I started.
I am in good standing and I think I am getting out while I am ahead. I have noticed that prospective students are not given an option for an Associate degree and are spoon fed a Bachelor degree. I have recently found out that the degree I am pursuing is not accredited from this college in my state. SO MY ADVISE. GET OUT WHILE YOU CAN and go to a better college, this one ought to be shut down. Do the research. They were sued in 2012 for these types of practices and when you inquire about to your student advisor, they change the subject.
Reviewed Oct. 11, 2017
This school should be shut down. These people will lie. They say I owe them money when in fact I don't. I called FAFSA directly and they said I don't owe the school any money. The school would not send any of the paperwork I requested. They tried to put $2600 on my credit report saying I was past due, but luckily FAFSA took care of that for me. I withdrew from 2 classes within a couple of days, and they still charged for 1 even after saying I wouldn't owe. The classes were just a joke, just reading and open book tests, which I can do in a library.
And on top of it they tried making me retake classes I have already taken and got credit for. They refused to give me paperwork I asked for, and gave me the runaround, and talked with 3 different people. I'm not even sure if the instructors were real, the whole thing seemed funny since it was the same exact outline for all the classes. I emailed one instructor and finally got a response after 3 days, but it was too late for the assignment. What are the instructors getting paid for since everything is automated? They didn't teach me anything, it was just reading then a test like I said. Do not go to this school, they are double dipping...
Updated on 3/12/2018: I wrote a review almost a year ago about this school... But I’m writing another one since I am getting harassing phone calls from them. Just an FYI, what I owed to FAFSA which was hardly anything since I dropped my last class, which in fact when speaking to FAFSA they said I owed nothing to Ashford since they paid them before I started each class, they are still harassing me to pay them. I’m tired of those stinking people. Ashford is the most horrible criminals, and frauds, and the funny thing is that the third counselor they sent me to wanted me to write good reviews about them, and almost bullied me into doing so. Please shut this school down... Not only do I get harassing phone calls, but they attacked my credit. Which now it doesn’t matter so much, but still, they harass you to no end.
The creditor that called me today was so rude... I hung up. I read some of the nice reviews that were said, just wait till your near your graduation, and see what happens then. Even after a year still getting harassed by them is awful, and thought that was illegal anyway. Those courses are a joke, and for the person who wrote that we are just not disciplined enough for the courses, heck, you don’t need to be, just follow your last course, it was the same thing over and over again. Please shut this school down, I’m begging you.
Reviewed Sept. 4, 2017
When I first started this school in 2006 I absolutely loved it. The enrollment counselor was absolutely amazing. That being said she in face was the only one that was every great to me. I qualified for a full Pell Grant and they told me I was approved for an institutional scholarship as well. The rest would be covered by loans. I made it a point to talk to my financial aid advisor at least once a month, as well as my academic advisor because I'd didn't ever want mess anything up with my aid, loans or classes. I was enrolled in the school for a Bachelor degree in Psychology. I was good to go with my first set of 7 classes. My financial aid advisor told me everything looked great and I still had plenty to spare. I never ran out of funding, which is great after reading the other reviews.
I got really sick in 2007 and I called my academic and financial aid advisor because I was going to have to have major surgery. They informed me that I still had time to drop my following class and that if I finished that class which I did with an A that all my financial aid would stay intact and that I wouldn't have to pay anything out of pocket because I was dropping the class before it had begun. I left the school and I didn't worry about it because as they said everything was handled.
After several weeks I got an email about needing to turn in assignments for the class I had dropped from the teacher. WHAT??? I emailed the teacher back right away and let them know this class had been dropped before it started due to my health situation and I was put temporary academic leave due to a health emergency. The instructor replied and said as long as I didn't log in that I'd be administratively dropped from the class and that I wouldn't have an financial responsibility to the class. I checked the attendance policy in the Student Rights and Responsibilities catalog and it pretty much said the same thing. Well they not only billed me for the class in full, they withdrew me from the school, and gave me an F in the class. Mind you I'd already talked to my advisors.
After the teacher emailed me I forwarded it all to each of them and asked what was going on? I even sent all the forms they'd had me fill out prior to that with the dates and all on them. I never heard another word from either of them. I thought well I guess they're working on it. I called a few weeks later (mind you I couldn't be all over it I was healing from major surgery that had me off my feet for at least 8 weeks) they never returned my calls or emails. I kept trying, NOTHING. I did get a bill finally and so I called them, they didn't care anything about investigating all of this and proving that I was telling the truth.
I reached out to my enrollment advisor who was so nice, she was upset as well, she referred me to a few different people and they basically would always send me to a different collection advisor to get it taken care of, well they always sent me to one guy that would never look into anything. He would just tell me how I could pay and that was my only choice. REALLY, now 10 years later they still won't help me. Now they're holding my transcripts. After talking to several agencies we've found several discrepancies, including the fact that they never even used any of my Pell Grant, I confirmed that with FAFSA and ED.Gov.
So here I am someone that actually did what they were supposed to do and I'm still no further to an actual solution other than paying the over $1000 bucks that I don't have from something that actually wasn't my fault. So the takeaway is, now they won't email me (they know I'm keeping them for proof) they will only talk on the phone and they won't let me record it nor will they launch an investigation.
They didn't use my 5,000+ in Pell Grant, they put it all on loans I'm still paying back, they won't let me have my transcripts and I'm still trying to find a way to go back to school after all of this. You'll see the F for a class I dropped and even if I hadn't should have been academically dropped from, the fact that they didn't use a single dime of my $5000 grant money and that I was not only billed for the class I had SUPPOSEDLY been dropped from I was also billed for the class before it in which I made an A in and qualified to be covered from the loans and grant. They sent money back to the federal loan company (Yes I do understand disbursements and the class I got an A in qualified for it.)
Needless to say, I will push this forward via complaints. I don't care about getting any funds from them, I simply want the F removed and the transcripts off of hold status. After all I did what I was instructed to do and I followed up immediately, for ONCE this isn't my fault. I was an adult here, but they are acting very deceitful by not wanting to do emails or look into it all. Thanks for the vent session. I'm done being silent after 10 years of trying to resolve this. Way to keep an adult from gaining an education Ashford the very thing you swore was one of your ideals.
Reviewed Aug. 11, 2017
I started this college in 2014 and am set to graduate in two months. In all that time I was never told that my loans would be maxed out, in fact, I am the one that had to call the financial department about it, 2 months from graduation!!!! Great, thanks for giving me time to get other funding!! Then when I posted a complaint to the Board of Education and the Attorney General they had their attorney contact me back stating that the school was unaware I was a disabled student! Really? Funny, since their Access and Wellness department has me currently under accommodation for said unknown disability.
If I had known how horrible this school was, I would never have signed up with them in 2014. Don't get me wrong, I've learned a lot, but in the real world higher education doesn't get you as much as experience, so if you do decide to go back to school, utilize a university you have researched. As they say, buyer beware!!!! This buyer is now aware and won't recommend them to anyone.
Reviewed July 30, 2017
Ashford is a great school. A coworker of mine was three years in when she told me that she was attending Ashford. At that time, I was looking to go back to school and was excited to know that Ashford was an online school. I had long determined that "long distance" classes as my local college named them, was the right fit for me. I had literally attended all three local colleges in my area, and I had either withdrawn from too many classes or failed. Therefore, I was not eligible for financial aid until I passed a probationary period and paid out of pocket for them. I did not want to attend the Universities in my area because I did not want to pay high tuition rates, I could not attend traditional classes because I work full time and have small children, and I felt that I was too old to be among a younger crowd. Thus, I read everything about Ashford and their processes on their website.
I was eager to go back to school and with their online classes catering to the working adult, Ashford was a good fit. I was not fond of their high tuition rates, but I felt that I was paying for the convenience of them being able to tailor around my busy work and family life. Later, I learned that the school offers so much support and today I feel that school offers value for their rates and their rates are comparable to other Universities. The writing center has everything you need to become a good writer. You can freely access writing editor websites like Grammarly. During the first few classes, I was babysat and was regularly emailed reminders with deadlines. Later that changed, but the routine is set in which you quickly learn that discussions are due Thursdays and responses, quizzes, or assignments are due by Monday. It never changes. The class structure is designed to help you achieve an eight to ten paper of what was taught.
Each week you are assigned work that will contribute to the final paper that will be due in week five. It is never just thrown on you to ultimately figure out. The course guides are available for any class that the school offers, so you will know what the assignments will be if you plan, but I have always like how they break up the work even if you just take it week by week. When I first enrolled, financial aid took about five months to complete. I had to submit verifications forms and a couple of tax returns. I sent them wrong or incomplete documents at times, so I delayed the process too. Between working full time and not being able to fax or email at work, I did find it frustrating, but I never blamed the school. I viewed it as part of the process, and I did not want to quit or have a tuition bill owed that I knew I would not be able to afford so I worked with them and so did they until we got it completed.
The following years, Ashford did not require anything of me. I just had to complete my yearly FAFSA. I had a grade appeal that I submitted. The teacher had given us a template to fill out and apparently, I had turned in a blank assignment. The teacher gave me a zero and commented that I could redo it and turn in again for credit. I had already completed the work, so I simply turned in the completed assignment again. This time ensuring that it was the correct document. I emailed the professor to remind him to regrade, and he never did. I was a new student, and I trusted that the teacher would hold up his end. Plus, five weeks go by so fast, and I was not worried about it.
In the end, my grade was unchanged, and I asked my advisor what could be done, and I was advised to turn in a grade appeal. I told the school that I had inadvertently turned in a blank template but was able to show that the last time I worked on the completed template was before the due date. To prove it, I submitted the track changes that Word provides to show that I was not lying (which also catches plagiarism). The school spoke to the professor on my behalf and concluded that the assignment should be graded and updated my grade. I believe that my internet connection was weak and caused a glitch when I saved my completed document using the same name as the original template. On other occasions, I was required to work overtime at work, and I could not keep up my job, family, and school. I was getting burned out. I reached out to my advisor again and learned that I could submit an academic leave request.
I learned that they are also cooperative with you if you should get sick, endure an economic hardship, or a natural disaster. On many national holidays, all Ashford students are given one or two-day extensions by the President and notified via email. They keep up with national news and are aware of natural disasters that affect different areas regionally or disasters such as the Orlando nightclub shooting. I find the school is considerate of student's feelings and well-being by doing those things. For anyone that has ever taken an online class especially in Texas as I have, the work always requires comprehension of a lot of reading and strong writing skills which I find Ashford to support.
Online learning requires a degree of confidence in self-learning, although Ashford equips you with tools and encourages the student to know that you are not supposed to know everything to be successful but teach you how to be a learner (student) to learn the information. The learning quest is not a destination but indeed a journey.
Recently, I fell behind on school work and was ready to fail a class (again going through a personal burnout). My professor emailed me to check on me. I had never slacked off completely as I did in this class, and I hate emailing the instructor to make excuses for my shortcomings, so I found it so encouraging that this professor cared that he motivated to do two week’s worth of assignments, plus a final paper all within a week. I passed the class, and this event is what lead me to give Ashford the best rating they deserve for all the good I have experienced at this school. I would recommend Ashford to any working parent that needs to go back to school and needs someone to hold their hand until they are ready to fly. Stay in school!
Reviewed July 11, 2017
I have been taking my Project Management degree at AU for 3 years and I will be finished my bachelor's in a month! This school has been awesome from the start and has never given me an issue from day 1. It's weird to read all the negative reviews as I've never had a bad experience. It's not for everyone but those that want to learn quick and get done quick, this school is great!
Reviewed July 9, 2017
I started online schooling at Ashford University in 2015, I successfully completed a year and a half worth of schooling and credits when staff members contacted me stating that my personal information was inaccurate and I needed to provide more information. I was in constant contact with my student adviser and the people who are in charge to try to fix the matter. I was told by Ashford University that I could not continue to go to school there because I did not provide the proper information. I was extremely confused because I've already been enrolled and I already gave them my information so all of this made no sense to me at all. As a result of them disqualifying me from continuing my education, I am now forced to pay student loans back much earlier than anticipated because I thought I was going to go to school for at least 4 years.
I feel very vulnerable because I do not know how to file a lawsuit against an online university especially because I do not live in the state that the university is at which is California. Now I owe thousands of dollars that the student loan folks are trying to get from me immediately and I didn't receive the education that I was pursuing leaving me at square one and in debt. I am devastated, confused, and extremely upset with Ashford University for their involvement, or lack thereof. Let me be clear, I was disqualified and told I could not continue to go to Ashford University even though I've never failed a class and I've completed a year and a half worth of schooling and credits. I'm forced to pay student loans without actually completing my education.
Reviewed July 4, 2017
Clearly, the most negative reviews are centered on the financial department. To those, welcome to the world of self-accountability. Business is as the saying goes, "business". Education is a business, whether or not a non-profit or a for-profit learning institution. I earned my degree at AU and never had any financial issue that I was not able to correct promptly. It sometimes happens in life as well as during one's college experience. Yup, even in the top schools. The key is to stay on top of your finances in every facet of your life.
My experience was pretty solid. Let's be candid, Ashford cannot compare to Ivy league schools, but it is by far not the worst. Not the best, because some students need hand-holding, face to face interaction with peers and instructors, and lots of guidance. You will not get a monumental level of either, unless you correspond electronically with other students (I did) or prove to your instructor that you have a decent grasp on the subject to care to really learn about the matter. AU is an online platform. It means a hell of a lot of focus, research, and dedication to do well. For those who choose to simply scrape by and get a degree, good luck on that. Sure, you may pass courses by the skin of your teeth. You can do so at any school, can you not? The truth is I have been to a number of brick and mortar schools and met motivated students and those who just wanted to get the paper.
For those with the mindset, "getting it over with" to just get that paper, cool. Sure, it can be done that way at AU. Conversely, those who plan to apply their focus and energy to learn about writing and other skills, Ashford can be very demanding, depends on the instructor. However, to truly benefit from the Ashford experience, study hard and learn to research. I am a better person for the experience and a much better professional. In the end, if a student sacrifices time and effort, what does that person have to lose? On the other hand, pay attention to details. Track your financial packages. After all, sacrifices and wasted energy amount to nothing if you drop the ball on the financial side of the field.
Be smart, attentive, and proactive concerning your financial well being and you will do well, at Ashford and in other areas of your life. Many who are contemplating enrolling at Ashford, understandably question its legitimacy, because of negative reviews. Believe me, AU is legit! The question is: Are you ready to challenge yourself and become a better person?
Reviewed June 27, 2017
I contacted Ashford University in March to obtain information concerning their Bachelor's Degree Program. The first counselor I spoke with " Vincent" was trying to push me into signing up for classes, even after I mentioned I was looking into my options. I requested no call back due to his aggressive attitude but received one anyways. I have received other calls from them and I told them I've found a program to attend. Just yesterday, I got another phone call from Amy, who was just as rude and pushy as the previous counselor. I'm blocking the number in my phone.
Reviewed June 14, 2017
There is no equity in dispersing course assignments across the university. Faculty Schedulers nor Human Resource Manager are considerate enough to contact you directly in regards to dismissal due to course shortages. This is a really poor way to operate an institution and is reflective in the disgruntlement from learners.
Reviewed June 2, 2017
A few months ago, I started receiving suspicious calls from 800-798-0584 that I let go to voicemail just to be safe. A woman identifying herself as "Ashley" from "Ashford University" started each message with, "Hey Brooke, this is Ashley. I've been sending you many emails and am trying to reach you to help you understand what you need to be doing next for class..." First of all, my name isn't Brooke. Second, I had never heard of, contacted, or enrolled at Ashford University in my life. I thought maybe it was an honest mistake - like a wrong number call - and so I let it go.
Almost immediately I started getting calls from another suspicious number ** in New Baltimore, MI that I, again, let go to voicemail to be on the safe side. This time it was a gruff sounding man who proceeded to berate me and said things like, "Brooke! This is your father! I don't know what the ** you think you're doing but you better get your ** home..." He also left threatening messages with many expletives about how Ashley is trying to reach me to help me and urged me to call her back.
In total, "Brooke" received 4 voicemails from "her father" and 5 from "Ashley." I saved them all because of how scary and urgent the content from both callers was. I figured Ashford University wasn't real and that these two individuals were just running a scam that I'd eventually need to alert the police about. Ashley said in her messages that she "received my emails" and that we had set up specific times to talk to each other that I kept blowing off... and I kept thinking, there is no way a real University would operate this way and employ such brazen, immature, seemingly uneducated staff lacking all self-awareness. Why would a credible college adviser repeatedly call and leave messages like this if the individual they were attempting to reach obviously wasn't returning any calls?
It would have been blatantly obvious to any legit adviser that my number isn't "Brooke's" number because I state my name in my recorded prompt to leave me a voicemail.... and my name isn't Brooke! I can see an adviser making the mistake one time, but wouldn't the second message of a smart individual go something like, "hello, this is Ashley from Ashford. this message is intended for Brooke... if you are not Brooke, I apologize and you will not hear from me again... *click*?? But then, I googled Ashford University. And I stumbled upon these reviews and was blown away. That place is real and people have obviously been lied to, bullied, and had their money stolen. What happened to a lot of other people sounds eerily similar to what Ashley was trying to do to me... er, Brooke??
Maybe "Brooke" is a real person who got herself involved in this school and then got sick of them harassing her so she gave them a random fake number (Mine. Thanks Brookie.) I can't even blame her though. And maybe that really was her dad, screaming and calling her names, yelling at her to "get her ** life together," in which case... I'm sorry Brooke. That's not how you deserve to be spoken to by anyone. Any man. Particularly, a father. Good call on giving him the fake number too. (Mine. Ugh.)
It may still all have been a scam that has nothing to do with Ashford; Brooke may not be real; Ashley and dad may be creepy con artists headquartered in someone's basement; who knows. But I wrote this review in case it wasn't. In case these people really are University representatives and this is how things truly operate at Ashford. After reading about the tactics the school employed against its students, It doesn't sound that far-fetched anymore. Buyer beware.
Reviewed May 2, 2017
I am now starting my third year at Ashford University and I truly wish I had attended a different university. You're on your own when it comes to technical issues. I waited two weeks for a response when I couldn't log in via a laptop, a tablet or their app. I hired a tech to troubleshoot and it was a problem on their end, not mine. Fixed after 3 weeks of inconveniences and countless phone calls to their Tech Dept.(which kept passing the buck elsewhere). Also, I had to drop a class after having emergency GI surgery, 7 transfusions and a 6-night hospital stay. I'm still fighting to receive my credit back to my account for dropping the class. That was 8 months ago...
Reviewed April 27, 2017
I have been attending for 5 years. Suffered a great deal but still kept going to school. Not once did they tell me that if I continued through to graduation that I would run out of money. I think it's unfair because I would have gladly agree to release a percentage of my stipend to pay for it... They never said anything!!! For 5 years nothing... Now, I am suddenly out of funding??? How am I supposed to know that I got all my money... I was told by an advisor when I enrolled that my loans and grants would cover my education and that I would only owe the government not Ashford. That's why I signed up... I was burned before by AIU... They did the same thing so I was being cautious but after he told me that I was glad and grateful that I would be getting my degree at 50 years. Now this!!
Very disappointed in this schools who take advantage of people who of ignorant to all the facts. They should be fined by the Department of Education... and forced to close their doors. I understand making a profit for at whose expense. Me just trying to make it by earning a degree so I can acquire a better job to take care of myself and not be homeless and living with my parents at 50! Yes 50!
Reviewed March 29, 2017
I inquired about their Master's degree program and let them know very clearly I was only calling to get information about how their program works and that I was just beginning to look at schools. I was put through to an advisor who sent me the information and asked if I would like to put my free application through to see if I would qualify. I thought it couldn't hurt. As I was filling the application out and the advisor was spacing out when I asked questions and at one point was even laughing at herself because she "thought of something that would be funny"'. After that she said she would call me the next day at 6:15pm. No call. At 9:45pm she asked if she could call. I said I had to get up early so just email me from now on.
She called 4 times in one hour the next day, and another 4 times the next day and sent several emails that I needed to get stuff done. If that wasn't harassing enough, she emailed me with the subject line "how come I can't reach you". That doesn't sound like a master's educated person first off. I then explained myself again that I was just starting to look at schools and that I would contact her with my decision. She then claimed I signed some agreement that I would start classes the next day. I said there was no way I was doing that and I was no longer interested in attending Ashford if they bully people into signing up.
She suddenly turned apologetic and said "go ahead and research other schools and let me know. Do you see any you like more?" I did not respond and got another phone call the next day! Very unprofessional! They bully you into taking classes by making you believe you've signed up for classes you did not and that you will get in "trouble" if you don't. Never give them a second look!
Reviewed March 22, 2017
I am currently a student at Ashford University and have been attending this school since January 17th of 2017. This is the very first time that I have attended school for as long as I have and have yet to receive any financial aid. According to them my financial aid was disbursed on March 21st two months prior to my enrollment, and yet to receive my stipend. When I called and asked about the information prior to the disbursement date I was giving a total of what I could expect today. When I called back they tell me they can't give me that information due to it may change or not be approved for it. I'm just confused with the whole deal as to how they are handling things with my financial aid at this point.
I feel like I've signed up and giving them information. They've taken out the loans subsidized and unsubsidized and received my pell and hung me out dry being forced to continue on as the classes have been paid for. What's the review for? The classes have been paid for yet the excess funds has to be approved. It's a bunch of BS. The representative asked my name and birthday twice and read over notes. I know that's what she had to be doing as she gasp and paused for 2 or minutes never putting me on hold. She started out bluntly giving me information "okay this is what I have" then said "how may I help you". I know all online schools can't be like this yet this school has put a really bitter taste in my mouth.
I hate now that I've tied my aid up with them as I plan to attend a traditional campus. My enrollment advisor Maggie was outstanding and my student advisor Nadia was very helpful but financial aid has been a runaround from day one. Please take heed to the warning anybody that is reading this. This school is a headache when it comes to your financial aid. They are going to give you a runaround. It has been 3 months and I have yet to receive anything. I have never in my life experienced such unprofessionalism. I was told the amount as I stated earlier of what I could expect when it comes to my refund. Now that my funds have been accepted and their fees have been paid they can't even give me a balance as it was due to me. Really?
Something is not right about this school guys. The class is a great. I've had a great time with my instructors and I really want to proceed forward and I will with the classes that have been paid for. But anything that they feel that's going to impact my 2017-2018 will not happen because I am unsatisfied with how they do things. At a traditional school you go to school 30 days after you receive your funds and that's only if you are new student. If you are recurrent student and you would send it this semester. Before 2 weeks after classes are in session you have your money. I just don't understand how they do things here. I just don't. I've asked questions on top of questions and get everything gets an answer or it's half-** answered or is something to satisfy me for the moment.
Reviewed March 21, 2017
This school is completely ridiculous. DO NOT GIVE THEM YOUR TIME OR MONEY! I completely agree with all the other negative reviews. It's impossible to get a straight answer out of anyone there. You can call five times and get 100 different answers to the same questions. They lie about tuition, it costs a lot more than what the lady originally told me when I enrolled. They keep putting holds on my account stating I owe them thousands of dollars, which is continually pushing back my graduation date. I'm to the point that I'm done with this school and don't care how much inconvenience it causes because I'm planning to transfer! Not only have they taken out thousands in a Parent PLUS loan I'll have to pay back, they keep taking more and more out of my personal financial aide and still telling me I owe them 7k!
I'm still enrolled in this slop fest and I have nothing but negative things to say about all the staff, the financial aid department, and the lack of training they provide. They clearly need to get it together or BE SHUT DOWN!!! Because holy cow this is the worst school I have ever ever ever had to deal with!!! The amount of stress they have caused me and I'm sure most everyone that attends this dump, is ridiculous. Never in my life have I worked with such a disgraceful facility. I am embarrassed to tell people I go to Ashford!!! If you're considering this school, do yourself a favor and move on!!!
Reviewed Feb. 21, 2017
I submitted a paper in week three of my next to the last class for my degree and received a B+ on it. During week 6 I questioned the instructor about a grade he gave me. When he responded, he stated he corrected his mistake. However due to the fact that I questioned him on it, he was turning in the paper I received a B+ on in week 3 for plagiarism. I questioned him as to why and he claimed that while I reported a 5% likeness from Turn it in, he received a 30% because I failed to put quotations around a paraphrase. I asked why he decided to wait until then to do it and retracted the B+ he awarded me. He did this out of spite.
I was immediately withdrawn from the course and given a F in the course when I initially had a high A. I disputed this, however was told it would not be reversed even though I proved I was in the right and had not plagiarized. I now have to retake the course and it cost me money I do not have. Once I am done with the degree, I will have my attorney pursue a lawsuit.
Reviewed Feb. 15, 2017
While going through a divorce, I decided I needed to go back to school to finish my degree. A full-time job and babysitter would be in my near future as I signed a prenup and would receive a low amount capped alimony for 4 years and state approved child support of $2,000. I thought an online degree would fit into my schedule while taking care of my children and legal appointments. At $1500 per course every 5 weeks I would need help. I contacted Ashford and told them my situation. I didn't have a job and the child support and temp alimony wasn't enough to cover my bills and apartment. Ashford said I would qualify for financial aid. I filled out all forms, no problems.
In the meantime, Ashford said, "Let's have you start your classes next week." I was excited and said yes! I'll have purpose and feel good that I'm preparing for a successful future. At a GPA of 3.98, I was studying hard and feeling proud of myself. They then signed me up for 4 more classes. While taking a class every 5 weeks, I continued going back and forth with financial aid counselors and my student counselor regarding approval. "No problem, you'll qualify for aid, just continue your classes!" they said. I started to get a little suspicious of the jumping through hoops and major runaround. When I called to pursue my aid approval, they put my account on hold. First I qualified and then I didn't. I was devastated! They told me everything I wanted to hear (and more), but didn't deliver. They said that my ex-husbands income tax reports showed I wouldn't qualify for aid, even though I signed a prenup and wouldn't get ANY of his money.
I sent Ashford a signed letter to prove my situation (which THEY asked for) and approved financial aid again. Then they said, "okay, when can you start your next class?" I started my next class at their guidance believing that I was financially okay with student aid. After that class, they put me on hold, again. Then all contact subsided on their end for 3 weeks. The next week I received a call from collections, collections!!! What a very sad situation to be in. I feel like I want to sue them for leading me on and using my emotions against me, but I don't have the income to support such a fight. They acted like my best friend to hook me in. They promised financial aid yet didn't deliver. I feel betrayed and they took advantage of my situation. I'm very disappointed at Ashford and disappointed at myself for trusting them. Please beware of this "FOR PROFIT" school as they don't give a damn if they ruin your life or future. Very sad.
Reviewed Feb. 3, 2017
A girl I use to work with called me and asked if I could talk to her about this school so she could meet her quota. I said okay. Well somehow or another she SIGNED ME UP FOR CLASSES I NEVER TOOK and now I'm being charged for like 3 classes and some pretend LAB I never used for an online collage. When I called and asked for paperwork asking for proof of signature and what not how this all came to be nothing get sent emailed or anything. I'm pretty sure this is illegal and not sure how they hire such scammers in the first place. I filed complaints with the BBB and DCA and nothing gets done.
Updated review: April 12, 2018
After posting this and calling again I spoke to another representative. This person was much easier to talk with. They released the holds since I was not enrolling in a program and not seeking financial aid. It did take almost an entire 48 hours for all the departments to get together on the whole thing and finally realize that I was NOT enrolling but rather getting my transcripts from a Bachelor's degree I had already received but now I have no problem getting transcripts. The hold for enrolling was not their doing but the Dept of Ed and we resolved that. I was never explained quite why I had to prove my identity but that is neither here nor there and the issue was fixed satisfactorily.
Original Review: Jan. 26, 2017
In 2008 I graduated from Ashford University with my Bachelor's degree. I have tried to get my Master's a couple of times but due to several things happening in my life it has not happened. In November Josh ** called me to get me 'enrolled' in their Master's Degree program. I should have never gotten involved with them again. I have a zero balance. I owe them absolutely nothing at all, however when I withdrew my admittance into their program they then sent me a form saying I had to prove my identity, which I did. I got it notarized and sent it back. They received it and immediately put another hold on my account saying that my FAFSA was flagged.
I have checked the status of my FAFSA and went through the Dept of Ed to check on this stipulation and have found nothing to support Ashford's claim that I have any kind of flag on my FAFSA. They have held my transcripts since November. I need them to get my teaching certificate completed in my new state of residency, yet the university wants to hold transcripts from a degree I already completed and paid for. None of the holds are even about my past degree, they are about a degree and financial aid that I am not even receiving! After doing some research none of the "holds" they have on my account are even relevant holds to keep my transcripts. My advice... Stay far away from Ashford University. They are the absolute worst and your degree will be worthless because you won't ever be able to get your transcripts.
Reviewed Jan. 12, 2017
I started with Ashford University in 2012, I stopped going for health reasons. I continued to receive calls to come back. In one of those calls the re-entry counselor Christie ** stated that as a reminder that since I'm military I receive classes at a lower rate. I told her that's funny because up to this point nobody told me anything about a discount. I have already finished over 10 classes with them. She looks at my account and agrees that they "forgot" to apply the discount and will speak to her manager about backdating my account since they owed me close to $10,000 in overpayments. I waited for her to call me back for a week and then attempted to reach her, I was sent to another person stating Christie no longer is handling my file and she (Krista **) has no idea about what I'm talking about. I explain the conversation and Krista states that they don't have to back date because it was my responsibility to make sure I was given the discount when I enrolled.
Now mind you when all of this was going on I had a 0 balance owing since I had finished my last class and financial aid and my Tribe had paid everything. After I told this new person I was going to report them to the Veterans Administration I magically had a $160.05 balance and my transcripts were locked. I called the collection agency and was told I owe $800. I'm not paying $160 or $800. They knew I was military since I'm on the honor society for Veterans called SALUTE and they requested my DD214 from day one. I have since called the Attorney General to make a formal complaint. I have several emails showing proof that they knew they owed me money and the email stating they weren't going to pay it. I am a Veteran that served 6 years in the Marine Corps as Military Police and I currently work at the Department of Veteran Affairs as a Police Officer. I deserve to be paid back the money owed to me and my transcripts off hold status.
Reviewed Dec. 24, 2016
I am one of the few who will be graduating from Ashford in January 2017. This will be my second Master's degree from Ashford, to my embarrassment. I wish I had never gotten involved with the school. You cannot get a straight answer from anyone, that is if you can get someone on the phone. I have used student aid (loans) to pay for these "degrees" and am due a stipend which I use to supplement my income so I can attend full time. Each semester they have taken longer and longer to release my stipend. It is due to me sometime this month, although I do not know if I will see the money before I graduate. It does not make sense to me that they are able to hold loans so long without releasing your own money to you. So much for supplementing my income.
When it came to my last two or three classes, I decided I wanted to change my major. My adviser flat refused due to the limited availability of classes. There have been only four people in each of my last three classes. There was a two week forced waiting period between the last two classes, which delayed my graduation by a month. Apparently no one else had any interest in completing these classes either once they got an idea of how poor they were, during which I was forced to apply for a leave of absence or be dropped from the program. Once you get involved with them, they tie up your finances, give you the runaround or worse and are just plain rude when they respond, if they bother.
I deeply regret my choice to use Ashford. I have learned nothing truly useful that I did not teach myself. I have a 3.96 GPA at this point and a 4.0 from my last degree so the problem is not due to my lack of ability or dedication. I thought this would open doors for me and it has been a complete waste of time and a huge amount of money. They make sure to cover themselves at your expense whether it is through class enrollment, I have had to fight them on several occasions for enrolling me in classes I did not want or request to take, or the financial aid. This program is the biggest scam I haven ever fallen prey to. I am searching for other methods to express my utter disappointment as they truly do not care. I hope someone reads this and moves along to another university that can offer them something of value for their hard work.
Reviewed Nov. 18, 2016
Not only is this 'institution' a complete waste of time and money but they are all complete morons. The dropout county is so high because these people literally don't care how hard you work and have a bunch of small print of rules that are absolutely ridiculous. The instructors don't care about you or if you graduate, which no one ever does. For the price you could be at a real school actually learning something instead of wasting away here getting bothered 30 times a day with their constant bombardment of emails, most which are automated so you can't even respond.
No one answers their phone and the nasty attitudes of the 'advisors' make it clear they couldn't care less if you get kicked out, which will happen if you do all your work and get perfect scores on quizzes. They make nothing clear and most places won't even accept your 'degree' from them, if you're one of the like 2% of people who actually graduate. Don't waste your time and money. It's a school ran by zoo animals. If my advisor got a masters degree you think she'd be sitting on the phone all day begging for students to attend her bullcrap school? Oh wait she got it from Ashford so obviously that's the only place she could get a job. This place is SCAM SCAM SCAM.
Reviewed Nov. 4, 2016
I transferred in to Ashford with an Associate's Degree with honors from a local community college and was also given credit after an evaluation of work and life-related experience. I was told all of my A.A. credits transferred, and so on and so forth. I attended a few years (took breaks here and there) but made my way up to 112 credits, had a 3.93 G.P.A., took a break and then completed another 6 credits, bringing me to the grand total of 118 credits with roughly the same G.P.A. (by the way, never invited to the honors society or anything either).
The last class I needed was a very difficult one for me (I have disabilities and a severe learning disability related to math). I had documentation for disability accommodations, informed them what I needed for this class and was denied, despite the fact I had some accommodations for other classes (direct violation of disability laws), and then the advisor tells me that I was misinformed about my credits that were supposed to have been transferred and that I wasn't 3 credits away from graduation but in fact I need FIFTY??? I told this individual that I enrolled under pretenses that they all transferred and I was granted additional for the experience I have and he advised me I was misinformed.
I told him I am $30,000. I'm debt for this degree and they need to fix it because of I was enrolled under false pretenses, they collected this amount of money under false pretenses, and this is the epitome of the definition of FRAUD... And I know this because my ex-husband has three Masters and a Doctorate from Berkeley in LAW and he specialized in Fraud. Yeah, it still is not fixed either. Unfortunately I am not in touch with the ex-husband and REALLY rather not go there! LOL. This school is SHAAADY. STAY AWAY.
Reviewed Oct. 13, 2016
Literally everything about this "University" sucks. They have no idea what they're doing, and the whole "Advisor" department is as smart as 3 kindergarteners finger painting ducks on a table. I'm pretty sure they all eat glue. Upon finding out that the school is only out for money, the instructors take 3 weeks after an assignment is turned in to grade it, and having to make multiple calls to financial aid to help them figure out my FAFSA and school loans, I withdrew.
Here's a great story for those of you thinking of attending: When I withdrew, they "accidentally" withdrew me one class into my completed semester, rendering my GPA a 2.08 instead of the 3.2 that I would have had. So now, yet again, I am having to help them figure out that they have screwed up. It seems to be their calling card. Any prospective students, go to another school. The school is a bunch of retarded frauds who don't know their butts from a hole in the ground. This school is a joke!!!!
Reviewed Oct. 7, 2016
I am a former military and transfer student from another university. The school was relatively easy to work with regarding enrollment and they accepted my BGSU and former military credits. The credit hours were high but then again so are all traditional universities. The course schedule and availability was great. I merged into an IT program midway through the degree process and encountered few difficulties. Different classes, professors, TAs, etc had different styles just as all major University studies do. Some graded easy, some hard...as with all studies, I learned more from the classes that were not a breeze and which challenged me.
Ashford is not a diploma mill, it is a university...so if you want to ace through a program, look somewhere else. What it did provide was an advanced education available to me during my off hours from work. My degree was accepted by OU and I am now completing my Masters with a traditional in-school education part-time--and it's the same degree of challenge (though at a graduate level). It's worth it, it's academic, it's a degree track. Don't give up or blame the school because you are not making all A's...it's you that should be gaining something. Fail better (as Beckett put it), stumble, try, try harder.
Reviewed Oct. 4, 2016
I have had nothing but great experience with Ashford. The staff is so helpful and the professors answer emails quickly. I never had an issue to get into a class or any financial situations. Yes I am in the military and I use TA and therefore never had a problem. My student advisor is such a great help and is always there to walk me through every step of the way. I love that the classes are 5 weeks long and thus I am able to finish my degree in a shorter amount of time. I love that Ashford makes their best effort to accommodate their students.
Reviewed Oct. 1, 2016
I received a call from a Michelle **. She wanted to know why I never completed the enrollment with Ashford last year. I told her that the school was giving me the runaround and I didn't have time for it. She assured me that she would help me and get through the process. I am now in my fifth class and they are still requesting the same documents over and over again. Stating I need to put this or not, I should have did this and that.
Now remind you I have spoken to several people asking them what needs to be filled out and so forth. I tried calling Michelle **, no return call. My advisor stated I couldn't drop out or I would be liable for the courses, but yet they don't know what they're doing. I filled out my FASA and it came back approved along with my loans, but yet they are telling me my paperwork isn't correct. I NEED HELP!!! THEY ARE CROOKS AND NOT TRUSTWORTHY. On top of that, I am in the hospital about to have surgery and my advisor won't call me.
Reviewed Sept. 28, 2016
I attended Ashford University classes online and I was making A's and B's until things began to go sour. There were some assignments I didn't understand. I tried so hard, but the advisor I had wasn't nice, didn't help me at all and didn't allow me a chance to even try and get the assignment correct. So I had to let it go because no matter how hard I tried, I wasn't getting nowhere, and to find out later about the technology fee turned out to be fraud, just really knocked me off of my feet. I was sent a notice stating that I was entitled to a refund but never received it and I still haven't heard anything after all this time. Still waiting. I have a question, has anyone received a refund at all?
Reviewed Sept. 14, 2016
It started off well, until I took my 1st math course. Because I had taken a college level algebra class they gave me credit for their 1st algebra course, so when I enrolled for the 2nd algebra class they did not program or set that ALEKS math program to the 2nd class and did not explain how it worked. Therefore, I assumed I did not have to take the 1st part of it. Anyway they charged me with the class anyway and I failed it. Now all they had to do was be honest and credit me back my money, let me retake the 2nd part of the math and I would be okay... But no. Even though they can see how confused I was from all the emails I sent to the facilitator and my advisor they still charged me. I'm paying that back now, I only have 22 credits left, and they claim I'm out of money. I wish my experience could have been better.
Reviewed Sept. 12, 2016
About 4 or 5 years ago I applied for a course at the Ashford University. A gentleman later called my phone. He asked me to send to him my previous certificates which had three years of University work. He told me that meanwhile he perused my documents I could pay $300 so that when approved I will have less to pay as fees. He went on and promised me that just in case I was not approved my $300 would be refunded. At first I hesitated but after he told me that the school would only hold my money if I signed the promissory note which I would be required to sign after the school evaluated my certificate in order to determine how many credits I was worth, I sent the money.
After a short while the gentleman who I remember vividly as Mr. **, told me that I had no credits from my previous colleges that would be carried forward to Ashford University and I had to enroll for a four year course. I then told him I could not enroll for four years and we parted. After one month I got a bill of $1,200. I called and asked the school how the debt had been arrived at. I was told that it was because I had been enrolled in the school for 4 years. I asked him why and I was not a student at the school.
After another two months the bill went higher to over $2,000 and still I was not at the school. Today the school is still sending bills of $2,106 to me from now and then. The US government should investigate this school. The school is engaged with activities of stealing money from Americans especially those with an accent. This has to be stopped. How can the school charge Americans money for courses they have not attended, even without having signed a promissory note, just because one has sent an application?
Reviewed Aug. 20, 2016
I enrolled with Ashford in May of 2011. Since then I have graduated with a BA in Psychology with a Major in Applied Behavior Science. I never had any problems with the instructors or the advisers. After graduating I automatically signed up for their Masters degree program. The only complaint I have is that the courses are really high.
Reviewed Aug. 19, 2016
I was currently attending Ashford University online. Started back on September 16, 2014, transfer credits as of June 20th of this year they dropped me saying I ran out of money. When I called up Department of Education Nelnet telling me I owe only 28,413 and look on my student portal for each course that I have taken only 13,400. Something does not add up right. Well I want to sue them for lying to me with only 6 course remaining, social and criminal justices degree. Very confused and upset. 120 credits, only 97.0, my GPA 2.61 - not too bad for a first time college student. Need a lawyer. File a complaint, very unprofessional service reps.
Reviewed Aug. 16, 2016
I answered the call from Ashford because I was interested in furthering my education, the advisor got me to the point where she convinced me to sign the e-contract - (it was to obtain transcripts from my other colleges to see what could be credited. I told her I was not sure, she convinced me that is was 100 % no commitment if I decided it was not for me. Later that evening I read up on the complaints of Ashford and was able to print up the e-contract.
I faxed them (according to the contract) not to receive electronic correspondence - informing them that I decided that I would not be attending Ashford so that they could not hit me up with a technology fee. And this was done the very next morning - I even sent the faxed letter with proof of the confirmation of fax, certified return receipt. That was delivered yesterday. Yet I am still receiving e-mails - I have called and left messages as well. I am afraid to open e-mails from Ashford in fear that they would say that by opening e-mails - I was acknowledging their correspondence and I haven't even signed in. I contacted 7 on your side. I don't know what horror to expect from this deceiving recruiting - I have been sent a student ID as if I never contacted them. What did I get into, I just want out! I was only trying to get information! I am not sure if I need to hire an attorney.
Reviewed Aug. 8, 2016
To begin I was a skeptic with online school and I was right. I did 1 month of a class and 2 weeks of another = 6 weeks of school. My bill is over $4,000. Over $3000 is to Ashford and the other $1000 is to financial aid... Why Ashford lost very vital documents and the feds did not get the documents? So now I owe them $1000 too. Ashford never takes responsibility. All the help on the phone is nonchalant and no help. Now I need to file a claim
Reviewed Aug. 3, 2016
Oh Ashford. I am on the fence with Ashford. It seems they need to tighten up controls, cross train and adjust their ridiculous requirements. I know 4 people who graduated from this school. I went to UOP initially for 2 1/2 years. Never had a huge issue. My biggest issue here is financial aid which seems to be everyone's issue. I never had an issue getting a stipend and most issues I have read simply takes for the person complaining to handle their business. Know what you're signing and what you have not signed. Ask the right questions. Become e-mail savvy and e-mail 8 people at once, randomly and I guarantee someone will call you.
Threaten to catch hold of the Dean. Threaten to file lawsuits. This WORKS, I did it. No problems since. With that some of the teachers really don't give a ** and some are there for a check and some really care. In other words expecting traditional University quality within a online University that has not been around half as long. Ashford is working out their kinks, for real.
Reviewed Aug. 2, 2016
I've been going to Ashford for 8 months. Everything was going fine until my 6th class. I am A B student. My average is 3.68. I've been accused of plagiarism. I did not plagiarize anything. These people after all money. They make you pay a thousand and something a class. If you're Disabled Student they treat you like garbage. Don't attend this sorry excuse for a School. Forbes School of garbage that's what it should be called.
Reviewed Aug. 1, 2016
I have two bachelors degrees from Ashford and they will not release the transcripts for either. The first one is in Education Studies and is paid in full. The second is in Criminal Justice and I owe a balance on that one. I can understand them holding the Criminal Justice transcript until fully paid for, but what gives them the right to hold the transcripts of a fully paid degree such as the Education Studies?! I am trying to get a better job to pay off some bills and it would be a great benefit to have my transcripts available to show I do have a degree.
Reviewed July 30, 2016
I have been a student at Ashford University for over two years now, and I have nothing but good things to say about this school. The instructors have been fantastic! They have always answered my emails in a prompt manner and have been very professional each time. When calling into the school, I have had to leave messages, which were returned within 24 hours. My student loans have always come in on time, and I have always received my stipend in the time frame in which I was instructed. The course work is very educational and makes me think 'outside the box'. I graduate in less than a year and am seriously considering continuing my education with Ashford. I have read a lot of negative comments about this school, however, from my experience, I am giving Ashford five stars and would gladly recommend this school to my friends.
Reviewed July 27, 2016
I had applied to Ashford and filled out FAFSA. Once I was done I was told I needed to enroll before getting my financial aid award and for them to look at my transcripts. They constantly told me the same thing and was pushing me to start earlier than I wanted. After the complicated process of applying and dealing with the advisors who gave me the runaround, I decided not use this college for my online bachelor's degree.
Reviewed July 22, 2016
I have been a student at Ashford online for three and a half years with four classes to go, all of sudden they stopped me from going to school and put a hold on my transcript. The reason was they stated is because I owed three and a half years of tuition fees. That's right they notified me after three and a half years I owed tuition fees. They did not ever notify anytime along the way, not once no email no phone call no letter of any sort telling me there were fees associated with my account. The VA pays for me classes, none of the financial records show a deficit on my account. My GPA 3.15 that's not spectacular but it shows I've been a willing participant.
Ashford University is the worse online school in the history of online schools. After filing a grievance everyone that has called me is just trying to get the money not acknowledging any wrong doing on Ashford's part, they are not trying to mitigate the situation. Here's all they have to do, admit it was a mix-up, put me on a payment plan for the lousy 3,000 dollars and allow me to finish, but no they just want the money before I can go further. No regard for my past performance and dedication. I'm done. They can keep the degree and all the money spent.
Reviewed July 22, 2016
I went to Ashford for over a year. They have no communication in their school at all. They put me in a class that I was suppose to be in after I take the two classes before it. They cheated me out of that class, they have charged me for a class that I knew nothing of. This school has no one above the financial aid offices and that I was told I was going to get my Stipend in May then came July they say I am not going to get it. They took it. This school is a complete rip off. They do not communicate with you at all and do not put notes in your files so that it will be there when the other offices check on something you need. The counselors or advisors are not there to help you.
Reviewed July 12, 2016
To begin, I live in Mississippi. I enrolled in Ashford University online classes pursuing a master of science degree in Healthcare Administration. I failed a course and the university is charging me for the course which I assumed was taken from my student loan account, but it was not. The financial aid office had me to sign for a school loan and I received a disbursement. Because of that, my transcript is on hold and I am unable to register for class. And not only that, I have been charged excessive fees for room/board, transportation, book fees, and other personal expense and I lived off campus. As stated above, I live in Mississippi - there is no way I can travel to the university's campus daily and there are no records that prove that I lived on the university campus. I am pursuing legal help with the matter.
Reviewed July 7, 2016
I have been attending this class for almost 10 weeks and have been getting a runaround. I been told they got all the documents and now thru the advisor they are saying they need more information. I want to know if this school is real or a scheme.
Reviewed July 6, 2016
So I applied to attend Ashford this year in May. I was approved, went thru the enrollment process, everything. They even convinced me to start sooner. Then I entered, got me caught up on this "3 weeks try out no obligation if you decide you don't want to attend" because they won't file your financial aid until after 3 weeks. I come into some difficult road blocks with my financial aid so I know how to fill out different forms to explain my unusual enrollment. No problem. They tell me "It's no big deal. You just need transcripts from the schools listed and if you can't fill out this for just to explain why you couldn't obtain these documents or did not or were not able to receive credit for attending these school."
I explain one school is bought out, 2 - I withdrew but one is no long around and was shutdown. I withdrew because I was having issues with a babysitter for my daughter who I now only & as of June the first school I completed but it was bought out so it was difficult to obtain. I sent articles stating they're no longer up and running, letters from FAFSA saying I will get financial forgiveness because it was shut down due to legal issues and whatever else to show and explain I can't give them the transcripts. I was able to get one and struggling still for the other two. They say "it's cool. Send in what you got, we'll check and make sure it looks good and if so send it to be review and approved."
They denied me and said they need more physical proof to explain why I'm having trouble to obtain these records and they need more proof of why it was so hard to finish school. How do you prove financial hardship and child care. I'm a single mother who is 26 and can only do so much and then it's for years in the past not now which makes sense as to why I want to do online classes right? But because I was denied due to no transcripts and they told me I needed to just submit these form and move forward. I am now not able to receive final aid till next year no matter where I go because I was denied.
They could have stopped me and warned me and advised me to "Let's wait get these forms then turn them in" even if I have to continue on in class a little later so I wouldn't be denied I would have appreciated. But now because of their misleading advice and making it seem like it was crucial if I didn't do it because I was already in class doing the 3 week thing they told me about I'm now unable to attend school for a year...unless I pay for it in cash and unfortunately I can't afford to do that. So I'm just screwed and a year of my life I should be in school has just been wasted! Ashford was the worst thing I could have done.
Reviewed June 26, 2016
The school has nothing organized. They tell you that you've turned everything in, they turn around and say they are missing some random thing they did not ask for in the beginning. I am still going there because I want to finish my degree. Another thing is, my advisor told me not to order any books till they get my credits from my other school, so I listened. I did not order any books and now that the class has started I do not have the book for it.
Reviewed May 11, 2016
Enrolled in January but working with an enrollment counselor well before then. Transferring in with an associates degree plus many additional credits that will apply towards the bachelors with Ashford. This degree is part of an "articulation" agreement with this school and the other credits are showing as an equivalent. I have taken their introductory course, and had to fight with them that I don't need the general education courses, but only the degree specific ones. Anyway, I could only take 2 as the rest have prerequisites. I love the fact I cannot read anything about the courses, when they are available etc. Right now, I am on an academic leave while they review my transcripts. It is May 11th and my first class was in January! They have had the information all this time, and I have told them several times I will be out of classes to take soon. This has to be some kind of scam.
Reviewed May 10, 2016
I am a single mother of three children which was recently separated from my husband which lead me to pursue a degree so I come obtain a job that could support my children and I. I applied with Ashford University in 2011 for an AA in Business Administration and was told that I would be able to work in any corporate office. Any long story short, I completed my associates program but failed a couple of classes that I had to make up (of course), they charged me out of pocket for the failed classes although I applied and was approved for grants and loans that paid for the classes.
Because I do not have my degree in hand, I cannot get a job. Ashford says I owe them $1800 and that is on top of the loans I cannot pay back because I cannot get a job to afford all of the expenses! I know now that I would have been better off not even attending college because I am worse off now than I was before I started. I have read all types of negative reviews on Ashford and wish they would get shut down and our debts reimbursed.
Reviewed May 9, 2016
I was very disappointed when I attended Ashford University from January 2015 until June 2015. I was very satisfied with the courses in the beginning, until I had two professor, who was very dishonest, and misleading, along with an academic advisor. Hello. My problems began with this class during Week 1. I sent an e-mail to the instructor stating that my father was in the intensive care unit during the first week of class, and that I would not be able to turn in any assignments due to everything that I was going through, since I am his primary care giver. The professor stated via e-mail that it would be okay. However, when I checked my grades, she gave me zeros, for the discussion questions. I immediately contacted the professor, and she stated, that although she would give me credit for the questions, she only agreed to week 1 assignment, which is not true.
Incident #2. I enrolled in school online for the convenience to participate at my convenience. Furthermore, I received a phone call during my first class with Ashford from my academic advisor, which he informed me that I could participate during any day of the week for the class. However, this instructor informed me via e-mail that I could only participate in class after the discussion questions were posted, which is not fair. This is my second degree from Ashford and up until this professor I have never had an issue with my work or my grades. The professor also listed dates that I read my fellow students post, which did happen as an attempt to respond to my classmates. She then implied via e-mail that I read their responses so that I could cheat.
Incident #3. I spoke to my Academic Advisor about the situation, and he told me that the professor can determine the days of participation. However, that was not explained to me before, or after enrolling in school. He was very upset, and began to argue with me and stated, "Although you may have experience in the field of education, you don't know anything about how higher education works!" During week 2, I wrote a paper which had similar ideas to another paper that I wrote which explained my ideas, and experiences at a particular job. This teacher accused me of plagiarizing, which is not true and she gave me a zero. I told the teacher via-email that the papers may be similar in ideas because of the same experiences that I have had. Meanwhile my father is dying, which I explained to the teacher and my academic advisor.
I spoke to my advisor and told him that this teacher is being unreasonable with the participation because my dad is dying. I explained to my advisor that what she is doing pertaining to limiting my participation to only Thursday, or when I post my questions is not right and he stated the professor can make any adjustments to the participation requirement, syllabus or schedule at any time. I tried to drop this class in week two, but instead of my advisor telling me possible good solutions, he consistently and rudely stated, "you only have two choices, withdraw from the class or finish it. The professor is still going to get paid." I explained to this advisor that there has to be a way to assist me but he only stated, "filing this claim was the only way."
During week 4 I received zeros for the discussion questions. Although the questions were submitted late, I have been submitting the questions late before, and was given credit. Then she gave me only half credit for submitting a perfectly good paper, but the heading was not correctly done. Did she really have to give me 3.5 out of 7?
Week 5. Again, I am being accused of submitting a paper that is plagiarized. I wrote this paper, and these are my ideas. Furthermore, for the summarized material, I cited my information. I am very disappointed with this class, and the professor, and I need assistance. I even told the professor that I basically failed this class, and she told me to not give up and that she sees that I am trying. However, she consistently creates inconsistency with her course.
Furthermore I have reached out to the course mates to receive feedback pertaining to whether or not they received half of a grade for an incorrect heading, have consistently been accused of plagiarizing, and if the professor have written them to instruct them that participation can only take place after the student has made his or her post? I believe that I am facing retaliation, as a result of consistently addressing the professor pertaining to her errors. Furthermore, in both cases of this alleged plagiarism she stated, she would have reported it but she did not, because she was going to let me off the hook. Therefore, I told the teacher to provide proof. However, she attempted to but those are my ideas, and I cited properly for the summarizing.
Week 6. I received a zero on a submitted paper again, stating the paper lacked substance. I wrote the professor an e-mail asking for an explanation, and I also told her that she has been displaying signs of retaliation since week 1's incident. Not to my surprise the professor decides weeks after these plagiarizing accusations to submit the incidents to the proper department. However, the department placed in the last paragraph of the email, that week II was not considered plagiarizing. However, I still received a failing grade, and my grade appeal was denied. Furthermore, Ashford placed a hold on my account.
The University of Arizona Global Campus Company Information
- Company Name:
- The University of Arizona Global Campus
- Year Founded:
- 1918
- Formerly Named:
- Ashford University
- Address:
- 8620 Spectrum Center Blvd.
- City:
- San Diego
- State/Province:
- CA
- Postal Code:
- 92123
- Country:
- United States
- Website:
- www.uagc.edu
