Capella University Reviews

My opinion: Capella lacks Integrity. My recommendation: AVOID. I completed the Ph.D. program in Family Psychology and was actively writing my Dissertation when a medical emergency sidelined me for two months. When I tried to pick up where I left off, an apathetic voice on the phone told me my program had been discontinued and I could either a). Start over with a different program, or b). Walk away. I spent hundreds of hours and thousands of dollars working toward my Ph.D. only to have them pull the rug out from under me when I was almost ready to graduate.

Dissertation/PhD Hurdles: I am 70 years old. I was just about to complete my doctorate. They had me continuously rewriting the same paper over and over. I was told that the winter quarter this year 2026, would be my last and I had to have it done. I have been rewriting that paper since the last July, they were never satisfied with it. My mentor told me, "Oh no, you don’t have to rush because you have until July 2026. You have plenty of time." By the second week of March, well actually the last week of class, they emailed me an academic withdrawal letter. Nobody discussed anything with me, I appealed it and they denied it. So I owe them $280,000 for a doctorate degree I will not receive. There was nothing but a lot of miscommunication the whole time. They didn’t care, they got their money from Financial Aid and I have to pay it back.

I was set and prepared to complete the remaining fieldwork portion of my clinical masters degree when COVID hit. The closures impacted everything. My site was willing to amend the fieldwork to a digital format. However at that time Capella had not made a decision as to how it would address remote fieldwork. I was told I would either need to declare the program complete without the fieldwork (I had more than enough credits to graduate) or begin a doctoral program.

Joke of a "school". They take people's hard earned money and give them an education that's just as cheap as the paper the diploma is printed on. I do not recommend the RN to BSN program for anyone, go to a community college instead so you can get a good education at a reasonable price.

Attending Capella University was a costly mistake, and I strongly urge anyone considering it to think twice. After three years of work, time, and money, I was administratively withdrawn with ONE course left before graduating. I submitted my final paper on the last day of the term, only to be told afterward that it was “too late” and I “should be able” to retake the course a few months later. That decision alone set me back significantly.

This school is a scam. After my official evaluation I was told I only had 14 courses to complete. In the flexpath program. However, as I began the program there were more courses added. It went from 14 courses to 15 courses to 16 courses. Apparently they are allowed to lie to you and add courses along the way. Plus we had a week and a half of outage so there was no way of me continuing and completing my course in a timely manner because their system was down. And they refuse to credit you for that time that their system was down.

This school only wants your money! They will send the money you “owe” them to creditors. Brought my credit score down 16 points! This school needs to close for good. I never even got a chance to attend this stupid scam school.

I have been very patient with Capella on all the outages, but I am slowly running out of it. I have a time limit on classes with the Flex Path. Course links, materials, and websites are constantly down or having issues. I pay for these classes, and I am starting to get behind because I cannot get into class materials like I need to. When can students expect Capella to fully resolve all their technical issues??

DO NOT GO HERE!!!!!! Systems are constantly down and especially at financial aid time! They create excuses and systemic barriers so that their shareholders keep the majority of a school loan IN YOUR NAME, on their books!!! I REPEAT STAY AWAY FROM THIS HORRIBLE SCHOOL!!!!

I have been dealing with a rep called Erik Y. This man has been extremely disrespectful and is not interested in Capella making money. I reported him to his manager , but I think that they are both alike. Unprofessional. They don’t want to transfer me to someone else and he refuses to enroll me me. Like OMG. It has been two years. Eric ** should be fired!

I was a student at Capella University for about 2 years. I have stomach issues that cause me to qualify as a disabled student. They completely ignored this and legally are not supposed to be able to under the disabilities act. I was not told until the end of my 2 years with Capella that I would need to go through my academic counselor to submit documentation to be cleared to receive services. I was unaware of the process and would submit my information directly to my professors if and when a problem arose with my illness. As if this were not enough, I was accused of being prejudiced against the LGBTQ+ community because of questions that were asked of us to answer honestly in our cultural awareness class. The questions that were asked of us to answer honestly were on a personal level and also were about whether we thought we would be able to represent this community in their best interest.

I’m a year away from starting my dissertation and I’m having financial aid issues because Capella didn’t calculate my award correctly. They now have a 7,000.00 bill on my account. I’ve obtained my bachelor degree and master’s degree and I’ve never had any issues with my financial aid until I signed up to go to Capella University. Every term there is something wrong with financial aid and they give you excuses after excuses. I hope I’m able to find a resolution with them but I am prepared to make whatever reports and outreach I need to make. This is ridiculous and diabolical.

This school added on practicum hours but has NO idea what they're doing. Dragging their feet taking months and months to approve. Delaying you and making you pay tuition after tuition. They don't care!

They are the worst school to even consider. They will make everything difficult to the point that you have to pay a lot of money to graduate or quit and start over somewhere else. They will not help with practicum questions. The handbook is misleading. The billing circle will keep rolling while they don't care to help. It's a night mire. Run away from this school.

The university has some positive points -a user-friendly platform, strong professors, straight-forward enrollment process.

I'm currently enrolled in MSW. The classes are flexible. The reason I gave a one star, is due to the communication. It is horrible, especially starting internship, and through out the process. They make it so difficult, and it doesn't have to be. So frustrating and they don't care.

I'm not happy with the experience, particularly around practice education and communication with staff. They could improve by communicating more frequently with students on practice education due dates. Aside from poor advising and communication from the practice education department, it was around 3/5 stars for me.

Don't choose this school if you are a busy working Nurse considering an MSN in Education. I believe that this school intentionally delays internal processing to encourage you to extend financial aid or enroll in another semester (increasing your cost and keeping you with them). When it comes to your clinicals and practicum right before you graduate, they take an extremely unreasonable amount of time to approve your preceptor site, and the communication and support you receive from that team is pretty awful/lacking. The rudest and most unprofessional experience I had with Capella was interacting with that team. It felt wrong to receive such service in a graduate school setting. Run from this MSN experience at Capella, you can find easier online options for MSN in nursing education.

They are a for--profit and a huge scam. They'll falsely accuse you of violating academic policies and kick you out and still expect you to pay the tuition fees. I've seen it happen to a lot of people including myself. Please consider other reputable online colleges like WGU, UMPI, etc. #Scam-pella University

Horrid. If I could give it zero stars I would. The professors are awful, I have no idea where they find them. The “coaches” do nothing for you. I am not sure what their purpose is. It’s a total waste of time and money. I wish I would have listened