Capella University

Capella University Reviews

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Overall Rating2.6 out of 5
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Capella University Reviews

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Page 2 Reviews 10 - 40

Reviewed Nov. 28, 2022

I have gone to 3 colleges prior to Capella University and never have I dealt with a financial aid department so incompetent. I took out the recommended borrowing amount to cover my schooling without taking anything additional out. I never changed credit load and somehow ended up with a bill over $2,000.00. I tried to resolve it in January 2022 and was told I would get a call back because they didn't understand why I had a bill either since I borrowed the correct amount. I never got a call back. I call multiple times over the course of the spring/summer and never got anyone to call me back after they said I needed to speak to a manager. The last phone call was placed at the end of August, and I was promised a call back from someone and no one ever called me back. I then just got collections notice for the amount I allegedly owed.

Save yourself a headache and go to a college that knows how to manage federal funds and not try to say you owe when you took out what they said you needed to take out to cover the entire cost. Nothing is special about the education either. Go to your local state school as you can get a better education with a more competent staff. Wish I would have read the reviews here before I transferred to Capella as I would have never done it.

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Reviewed Nov. 16, 2022

I started out with the Guided path in MHA Operation. I took my first class and it was pretty doable. There were not a lot of lessons and you have to read the book, answer discussions and write a few papers. My papers are all As, not perfect scores but at least I got As on them. Now here is the annoying part. I changed the program to the Flex path so they didn't offer the MHA operation, so I am stuck taking the MHA leadership. I was not aware that it was not a grading system. You are graded my basic, Proficient, or whatever is beyond proficient. I hated the Flex path so much. Even though we do our assignments at our own pace, I did not learn anything. All they do is assign a bunch of articles and readings for us to do and they do not teach us at all how to do anything. So the first class I am taking is the policy class. How do they expect us to write a dam policy when they don't teach us!!!

All the useless articles do not help. I spent hours and days working on my papers just to be labeled basic! You can't pass this damn class if you don't reach proficiency in all 5 areas. This is freaking chaotic. I'm two months in and still in my first class...Good luck to everybody else! I forgot to mention, if you are from Pacific time, good luck with their website. You will not be able to work past 9 pm on flexpath. Always system updates and crap.

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Reviewed Aug. 9, 2022

Last year I decided to continue my education and get my MSN at Capella through the flex path. I started the class and immediately knew it was not going well when the instructor keep sending videos that I could not open and she would not send written emails to answer any questions. I informed her that I would not be continuing with the university and yet I continue to be billed (and threatened with credit reporting) for semesters I did not register for. I attempted to get assistance with this, before the threats started, and all I get is the run around about how the instructor didn't document any of our interactions or have documents showing my intent to withdraw, including the email I provided to the university which they did not accept as proof. DO NOT WASTE YOUR TIME OR MONEY WITH THIS DISAPPOINTMENT OF A UNIVERSITY!

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Reviewed Aug. 2, 2022

I was really skeptical about this whole "online bachelor's degree" thing at first. I even used this website (Consumer Affairs) to grill the admissions counselor at length about people's common complaints. Right off the bat, this admissions fella was attentive and personable. I think I sent him at least 10 emails with essays' worth of questions about Capella, about my responsibilities, about other people's complaints and if they're valid. Rather than shrugging me off, he gave me his full, patient time. Every time.

So I enrolled in the Flexpath program for my psychology degree. First off, this program is not your typical "attend zoom and take your test" sort of structure. This is an essay-driven structure that you take at your own pace. Each class often consists of four "Assessments," which are usually essays, sometimes worksheets or PowerPoint presentations, and you're given a host of reading assignments and activities to go with each assessment. The flexpath program is a *flat fee* every 3 months of $2,500 (at the time of this writing), and you can take as many classes as you can fit in there. After my financial aid (maximum award amount), I paid $1,000 every three months. When it was all said and done, I only paid $3,000 out of pocket for my degree because I finished in less than three semesters with a 3.9 GPA.

I know some people are looking at that and going "this can't be a legit degree," or "this sounds easy." This is NOT an easy program. I made this degree my full time job. Furthermore, you can download the VitalSource Bookshelf app, Capella's textbooks, and have the app read the material to you while you get things done around the house. Second, it's vital that you develop a good essay writing strategy for gathering your peer reviewed sources and structuring your papers according to the bullet-point requirements the instructors give you. This structuring will be the number one thing you use time and again. Work smarter, not harder. Bottom line: essays essays essays.

Are the instructors attentive? Yes and no. If I ever needed help with anything at all, they were quick to respond and help me. Are the profs conversational? Sometimes. I always submitted a lengthy "how are you" and talked a bit about the subject matter with my assessments. Some were happy to chat along in response, and some ignored my babbling completely. I didn't take it personally, they have a job to do. I have a job to do. All that really mattered was that I stayed professional and got the feedback on my work that I needed to either improve or move on to the next assignment. Now then. People's complaints on this site that I can provide answers to:

-Technical or financial errors with billing that results in people being passed around to too many clueless departments and then getting sent to collections.- Um, no? Like literally you just log into the website and there's your billing stuff right there. I got an email when my bill was due. I logged in and paid my bill. I don't know how people mess this up.

-Professors taking too long to grade course material, nullifying the "go at your own pace" appeal. - Again: Um, no? You can be enrolled in two classes at once. Even if by some weird chance a professor is taking longer than the allotted 48 hours to grade an assessment, you always have the next assessment to work on at your pace. Or the one after that. Or the next class. There is literally no reason to blame the professors for your pace.

-Too many people in the class.- I don't know why this is even a complaint, honestly. You never have to interact with these people. In all honesty, since I never even saw their names, I often felt like I was the only one in the class and that was awesome.

-Impossible to talk to a real person.- Really? You just follow the format. For my academic advisor, I scheduled an appointment and she called me at the right time and we always had a nice chat about my goals. Easy peasy. As I mentioned earlier, the admissions fellow was always attentive and responsive at any time. The professors were also quite responsive. Never had a problem.

Now then, let's get to things I feel I should mention to help out the next person.First of all, Capella uses Blackboard for their online format. Blackboard is clunky, not user friendly, and frankly, buggy. I did a few things to subvert this. I wrote down all the chapters I needed to read for each assessment so I didn't need to log into my classroom to do my reading (remember, our textbooks are in an app!). I also copy/pasted the assessment instructions into a word file and highlighted the important bits. That way, if Blackboard was ever being Blackboard, I could still function until it was up. In this same vein, Blackboard is coded first and foremost for Microsoft Edge. Begrudgingly, I ended up making Microsoft Edge my school browser. And here's a must: you need to set the browser to clear all cookies and caching every time you close it or your Blackboard simply won't work.

Second, Capella courses strongly recommend you use an online portfolio service through another company, paid for by them, to save all your work. Don't bother with that company's tech support if the website doesn't work for you either, they'll blow you off. Just save your work elsewhere, like a dropbox account, and don't mention the portfolio and you're fine.

And now the transcript. You need to know going into this that your transcript is a flexpath **pass/fail transcript**. Capella also has a "translated transcript" option for free, which isn't "official", but it translates your flexpath transcript into letter grades. It's recommended that you submit the translated one alongside the official one. I did that for my graduate program and it's fine.

For psychology grads: I thought Capella's accreditation was a green light for California, but my first class taught me it's not. Your state should have a board of psychology that outlines clearly what kind of accreditation your school needs in order for you to be licensed. Find out, then match that up with your school. I used Capella for a bachelor's and am now transferring to a different graduate program, but would have gladly stayed with Capella.

Things I really enjoyed: If, for whatever reason, I wanted a chance to do better at an assignment, we get 3 submission attempts. Three! I scoffed at this idea at first and thought I'd never use it. But in actuality, this was a great learning opportunity that allowed me to gain skills I used through the entire program. I also loved that I was able to take charge of my education and do it at my pace. This is college, no one is going to hold your hand. For people like me who manage our time really well and like to make sure we're satisfied with our understanding of the course material, this program is made for us.

Student programs and services are AWESOME. Through Capella we get free access to things like the entire Microsoft suite, Grammarly, or the incredible library. Your "school email" enables you to take advantage of so many things. Overall I totally recommend Capella to anyone seeking to further their education and embark on their career. Put in the work, communicate when possible, manage your time, and prosper, my friends. Cheers.

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Reviewed July 22, 2022

I NEVER write reviews but I wholeheartedly believe that this school is a scam. This is a diploma mill school along with Devry, Walden, SNHU, etc. Reputable employers look down on a degree from here and their psychology program is NOT accredited by the American Psychological Association. I was not informed of the stimulations when dropping a course and their disbursement date of funds is after the 75% fund return drop date, so you are forced to either continue out with the quarter or have a balance. You can find 95% of the answers of all quizzes and exams online, and I first hand seen a paper accepted and graded by professor that a student paid for someone else to write.

This school is a joke and I would never recommend anyone attending any program from here. If you need just a piece of paper saying you finished something then this university is for you, but if you actually wanna be respected and accepted by your field of study and its employers go somewhere else. NEVER enroll into this or any other for-profit school, they do not care about the quality of education you are receiving they only care about your money so when you go to withdraw or drop out you are punished with a balance. The only department I can speak highly of is the department of disability, they were the only ones who were ever any help to me. I am considering taking up a legal case with Capella and repealing my aid for this university. Please do not make the same mistake I did, go to a non-for-profit school.

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Reviewed July 16, 2022

I was surprised to read so many negative reviews for Capella University as that has not been my experience at all. From the first day that I called them I have had an advisor hold my hand and be so supportive throughout the entire process. I choose the Flex Path option to earn my degree in General Psychology faster than the traditional route. This is a competency based program - which means you attend school alone, there is no cohort, and can complete courses as fast as you would like. Competency equates to writing extensive, comprehensive research papers and case studies. There is a grading rubric that is easy to follow in order to earn basic - distinguished. The papers show your professors that you have gained mastery of knowledge and write at a college level or higher in APA-7.

My phone calls have always been answered no matter the day or time and issues have always been resolved swiftly from financial aid questions to changing course selection or technical help. Even though Flex Path is competency based I have been able to form relationships with my professors. I do believe that you have to be incredibly self-motivated in order to reap the benefits of this program - it's really what you make of it. There is a lot of writing. I happen to love writing research papers and case studies but it is a lot of work.

I only have a few classes left so I've double downed because the end is in sight. It can be a little easy to burn out from all the paper writing but Capella is there to help mitigate that. Also, my papers are always graded in 48 hours or less. Capella is also constantly adding new classes and that can be both exciting and motivating. For example today I dropped Cyber Psychology and switched to Group Dynamics - which is a new class they just started offering. It is very easy to tailor the psychology classes to your interests. I found this program to be perfect for me. I have loved absolutely every moment of this journey and honestly have come through this a completely changed person. I highly recommend Capella as a working adult and parent. It's the best decision that I've ever made.

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Reviewed June 29, 2022

Avoid this online program and school. Believe all of the other reviews regarding their fraudulent activity and scam. They will take all of your money via financial aid, leave you in debt, create a charge from the clear blue sky (due to a "mistake" made on the behave of the school"), and will wait until you are just about to complete your degree then "administratively withdraw" you from your program. They will make you go through a lengthy appeal process to then send a generic email stating the withdrawal was upheld. Do not attend this school.

They changed my degree program mid-research. Completely revamped the program while I was in the process of implementing my research in my industry. This school is horrible. I had a very high GPA and submitted so much work. The school changes grades that the instructors and mentors put in at the end of the semester. They undermine their staff and students. This online school is a complete scam. I was instructed to get legal counsel. After reading the reviews and seeing similar stories, I believe I will. Take the time to do your research on this school. They literally just settled a lawsuit regarding their fraudulent behavior. I wish I would have known this prior to investing so much time, research, and money into this school. The process they have has to be illegal.

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Reviewed May 8, 2022

I attended the DIT program since 2018 and 2021. The amount of work and pressure this program puts you through is insane. You are promised to complete the program in two and a half years; However, even if you do, the teachers, mentors, and advisors are working together to extend your time in the program to make more money for you. I completed the program in two and a half years; with hard work that cost me blood, sweat and tears. In the end they invented a ridiculous thing to keep me longer in the program to continue draining my pocket.

Since I was unwilling to play their game, I resigned before graduating; yes I know, it sounds crazy but life is very short and for what it is worth a doctorate is not worth it. In the end I ended up with a debt of more than 80 thousand dollars, serious health problems and all because of a silly dream. I was not as wise as most of my colleagues who were able to withdraw in time, because in this program you are destined to fail. This institution has a very bad reputation. I advise you to stay away from her and her bad business practice.

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Reviewed May 5, 2022

I started the process of trying to Enroll. I did not progress much further than that. I literally called everyday, great difficulty getting enrolled, wait time extreme and each time I was told something different and that's if I was fortunate to get someone on the phone. I also was told that "they would call me back," multiple time with answers but they did not. When asked about options for Financial Assistance, the employees act as if they weren't aware of any programs, I had to ask specifically about each one and they had to go ask someone else. I don't think they are approving anyone for F.A. at this time but are quick to tell you "you qualify for a loan!" I am not working but I don't qualify?

I have called my Counselor way too many times, phone rings busy continuously. I emailed multiple times and asked that she call me, she did not. The process for registering is a joke. Totally unorganized. If you have a complaint, they do not have Anyone for you to talk to and there aren't any numbers on website for the Dean, and assistance, Supervisor, a complaint department, etc. I asked for a Supervisor, Manager, Dean, Complaint department and was told "we do not have any of those, you have to go to the website." On the website you are told to "try and work things out with the person you have a complaint with and also not to place anything on social media." It's a horrible business, when they do not have any numbers to talk to real people about matters that needs to be Escalated. The only number, is the main number, and that number is Use-less! Their main focus is Social Media only!

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Reviewed Dec. 11, 2021

I saw some of the reviews on here, but I have had a completely different experience. My advisors have been great from start to finish. Capella accepted all of my previous college credits, minus those that were remediation classes, which most other colleges do not accept either. I was able to use my professional certification for PLA credits so that took off 7 classes. I have 6 days left before the end of my journey and it took me a year to finish. Granted I transferred in the max credit of 135 and I did the Guided Path versus Flex Path. They do have a max on how much financial aid you can use in a quarter so be aware of that when signing up for classes. Also, if you pay out of pocket, you need to set yourself on a payment plan so you will not get dropped from your classes. It is a pretty easy online process.

I never had an issue with contacting anyone from Capella and my professors have been great! The programs are not easy, to be successful you have to put in the work. I can honestly say that the stuff I have learned in my degree has helped me with my career. I would just recommend researching your program very well before signing up to make sure it is a good fit. I went through the whole website before I enrolled so I knew what I was getting into and also what questions to ask.

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Reviewed Dec. 8, 2021

Charge you for another semester when they kick you out of your classes. Total scam. Doubt their degree is worth anything, all they care about is money. Do yourself a favor and do not give them a cent go somewhere else. Total scam.

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Reviewed Nov. 29, 2021

Misleading the Flexpath program. I wanted a flexible online learning experience with courses that would pique my interest. Instead, I received courses worth 1.5 quarter credits, taking longer to achieve 180 quarter credits to receive a bachelor's degree. The Flexpath program is so you can move through faster. Why don't they have more 3 quarter credits courses in my academic plan? A few months into attending, I quickly became tired of always writing papers for each assessment. That is all you do, write papers, and it never stops. If you enjoy only writing papers for your courses, this may be for you. But I've been doing this for over a year, and I am burned out. You will also spend many minutes trying to get financial aid on the line and speak to your academic advisor. Who can learn only writing papers for months on end? Based on the reviews, I can only expect fallout from financial aid. I'll soon find out how much I owe.

This is so disappointing because I was hoping my online experience would be amazing, instead my degree seems further away now. I can't believe an institution like Capella can ruin so many dreams for individuals who want to achieve greater things. Capella needs a third party to come in and review its processes and procedures. Clearly, they have more disappointed learners than graduates.

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Reviewed Nov. 11, 2021

I recently received my Bachelors in Psychology. I continually had technical issues, and financial aid issues. I had payment from both the FASFA and VA, so they were getting paid continually. I had to fight for every dime that was mine. Their website never coincided with my refund, so at the last minute, I would not receive any of my funds to live on. In fact, I would have to fight to receive it before the last day of the term. Sometimes it was even after it ended. The last quarter, I changed my last classes into one term, since financial aid sent me an email stating if I did so, I would only owe $100 out of pocket. After it was too late to change back, I received a bill for $2209.

When I confirmed the email, all I got was that was incorrect, and I should not have been told that. Well, your mistake, you eat it. This did not happen. Then I tried to apply for the Master's Program, since I graduated with a 3.8 gpa. It has been 3 months and they are continually having technical issues, or changing what is required. What? You could not have figured this out in the first 30 days. I have stopped trying, and will apply at a different college, as soon as I am able to pay the $2209 they have cost me. Try Western Governor's, don't waste your money here.

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Reviewed Nov. 3, 2021

I began a class, to complete a Reading and Literacy certification at Capella in Oct. 21 that I started in 2012. The only class remaining was the Practicum, so I decided to take it to complete the program. After taking classes from 2012 - 2014, I stopped. Only the practicum was left to complete. (I Still owe $25,000 in Student Loans.) Now it has been determined that the classes I took are not applicable for my state OR TRANSFERABLE. When I was asked to refer to a paper in ED5004 (that I took in 2012) in the second class, I knew I was in trouble, I have no record, and neither does the university.

I called my advisor at 8:00 a.m. to drop the class. She promptly let me know I was liable to pay for the entire course. If I had contacted her PRIOR TO MIDNIGHT I would've not been liable for paying for the ENTIRE COURSE. I have written the Dean, and several response. I think this is unreasonable, and vicious. So now I am liable to pay $3,000 for missing an eight hour deadline, by their standards. An expensive waste of time.

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Reviewed Nov. 3, 2021

DO NOT ATTEND THIS UNIVERSITY! They never answer the phone, which is pretty important considering that a plethora of money is being paid. I recently was in the Psychology program. Each professor I had was absolutely horrible. When they found errors in my assignments, they were never specific on exactly what I was doing wrong and how I can correct the mistakes. So I ended up just resubmitting assignment after assignment and getting bad grades. There were also professors that took weeks to grade assignments.

This means that if they take too long, you’ll have to be forced to pay ANOTHER billing session. Even if you’re DONE with all assignments, and just waiting on the professor (which has happened to me numerous times), you have no choice. They claim that “Flexpath” saves you money and time because you can move at your own pace. It’s a SCAM. You can only take 2 classes at a time!! They make it seem like you can take as many as you want at your own pace. That’s not the case at all. Overall, it was a complete waste of money and I wish I had chosen a different university. I do not recommend this university, at all.

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Reviewed Oct. 29, 2021

After finally being able to get enough gall to go back to school. I am now kicked out because of a balance that I apparently owe that should at no cost of mine be taken care of. I have just hired a lawyer. And reported them to several agencies. This is ridiculous.

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Reviewed Oct. 7, 2021

Terrible! They took $82K from me without even knowing about it with student loans so they could profit! I am getting a lawyer against Capella AND Nelnet. If you think after 15 years I am going to pay all of YOUR FRAUDULENT money back when I wasn't even able to graduate after seeing my bill, you're nuts. Guess what, my final bill? Look up top. I didn't go to school to be a Doctor. Fit the bill Capella AND NELNET! I will no longer be responsible.

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Reviewed Sept. 25, 2021

I am a recent graduate, but I have balance left to pay because of my academic advisor failed to informed me that the course I was taking was only 2 credits and that I needed to take a 1 credit course to get my financial aid, and this was a week after it was too late to add a course. So because of their mistake I am stuck with a balance and can't get my diploma or transcript until the balance is paid. My academic advisor was terrible, they never responded in a timely matter or if they did it was an automatic "I am out of the office this week" response which was 90% of the time. Of course they are quick to suggest you take out a loan to pay.

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Reviewed Sept. 24, 2021

The enrollment process is lengthy. The ID verification system is glitched, which causes delay in getting through the initial application. The enrollment advisors don't seem to know what they are doing. Their system keeps emailing me 2 to 3 times a day to complete my enrollment application, each email coming from a different enrollment advisor. It's overkill and confusing to a new student as I don't know what is happening to the application. I wanted to do the Flex Path program but after waiting to get through the credit transfer process on the enrollment application, the enrollment advisor I've been working with mysteriously switched me over to the Guided Path program. If I were his employer, I would have fired him for this error, as it cost them a student.

Starting out with technical glitches and admissions errors like this is a big no-no. If you are a future student, I do hope you will read this review and run, don't walk, to another online university. This one simply doesn't have its act together. I missed seeing that only 12% of the students graduate. Glad I read that in other reviews before wasting my time and money here. If a university cannot even do something as simple as an enrollment application without technical errors and incorrect switching of programs without the applicant's approval, then the writing is already on the wall for what the educational experience will be like.

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Reviewed Sept. 16, 2021

I attended Capella from Feb 2010 to the beginning of 2019. My mother had a stroke and, I had to take some time off to personally care for her, as she was bedridden. I spoke with their PhD advisor, through email correspondences. She told me that it would be best for me to take a leave and that if I was gone more than a year, I would just need to reapply. As I was in good standing, and at the Comps/Dissertation phase, it shouldn't be a problem. I reapplied last month and they immediately denied me, even though I followed their advice. They said that my time didn't stop while I had withdrawn. My question is: Who lied? Was it the advisor or those reviewing my application? I spent well over $150,000 on this degree and now I have nothing to show for it. Capella shares that they have a 12% graduation rate and, now, I see why. Avoid this expensive place like the PLAGUE!

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Reviewed June 7, 2021

Please do not attend this school. They left me 200 in debt. I was 90 percent done the program with a 3.6 GPA. My mentor did everything to get me out of the PhD program. She and Capella administration threw me out of the program for non legit reasons. I did not violate any policy. This experience left me financially devastated for life. They are not senior friendly. I am 65 and will die in debt. Do not go to this school.

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Reviewed April 10, 2021

I have an instructor in the undergrad psychology program that does not grade fairly. It is obvious she doesn't actually read through the papers and I have been held up due to this faculty's poor job for more than 3 weeks now. Capella advertises that Flex Path Learners have their papers graded within 2 business days. That is simply not true. You cannot pay one fee per semester and go at your own pace (which was the appeal of the program) if you can't get through the coursework because faculty isn't doing their job. Also, the support team has been of no help (up to this point), which I find to be really unethical.

They simply don't provide what they advertise and it will most likely end up costing me more money just to get through the classes all because a faculty member can't be bothered to do their job. Totally unacceptable for an educational institution. Don't believe what they advertise. I'm going to go out on a limb here, but Capella feels more like a money-making machine, than a institution of education.

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Reviewed April 3, 2021

I signed up with Capella at the beginning of 2020 for one class just as I lost my job to Covid. Got ahold of the advisor and she said I would be able to drop the class with no strings attached because of the change in circumstance and since I didn't actually do anything in the class yet. Took a bit to get in touch with the person who can cancel classes, but he said he didn't know how finances worked and that if she said it it was probably true.

A couple of months later I get a bill for $1600. I send out 30+ emails and get one response telling me to send an explanation to an email address I had sent 15+ emails to with no response. Phone calls go nowhere because they tell me to email this dead email address. Now I got a phone call from a collection agency saying I owe even more. This school might give out legit degrees, but making sure there is no way to back out isn't legit in the slightest. Definitely felt like I got scammed. Now even the collection agency is telling me to email this dead email. Don't waste your money going here.

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Reviewed March 24, 2021

I was dropped from a class in error, a technical problem. My counselor, and his supervisor both agreed and admitted that it was an error not on my part, but Capella. Now, I'm being unenrolled from the University and told that I have to pay for that class that I was dropped from in error, and my loans were sent back, and I can't be reenrolled or get financial aid unless and until the amount of that dropped class be paid in full, which I was never informed of how much that will be. After research, I found that this is a common situation with this school, and there is a class action lawsuit regarding this and similar situations. I'm going to join this lawsuit, and I have filed a claim with federal aid. This is a systematic problem that they have and their only way to deal with it is to have students pay out of pocket. This is unethical and criminal. JOIN THE CLASS ACTION LAWSUIT!!!!

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Reviewed March 15, 2021

It has been a great experience for me at Capella University. But I believe that they need to get better at charging students for every mistake they make, because no-one is a robot and or perfect which makes me believe that they only care about money instead of the students well-being. I believe they should at least give students a fair chance when it comes to their studies, as far as a second or third chance at correcting certain assignments, due to people having a life outside of their studies, and or due to people being human not knowing how to due certain assignments upfront on the first try, even if there are videos and in class sessions to guide us through. Life is all about making mistakes and learning from them, not getting things right on the first try. I hope this message goes far if anyone cares.

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Reviewed March 7, 2021

Truly, this has been one of the hardest things I have done, finally committing to finishing my degree in my 40's. I am so thankful Capella has been there along the way and helping me. Far from a diploma mill, and thank goodness or it wouldn't be accredited, the hard work is definitely paying off. I was able to finish my bachelor's after a decades-long absence in a year and now completing my Master's. Their support system is why I was able to be successful. From great professors to amazing online tools and even tutors, I have yet to find anyone exhausted from my pestering for help. It has been a great experience. I have no idea how it compares to other schools, but I would recommend Capella to any family or friend.

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Reviewed Feb. 16, 2021

The admissions team along with the IT team were unhelpful. My application was for some reason duplicated and I was unable to receive a solution for this problem. I was transferred, placed on hold for numerous hours without resolution. The IT team was unable to identify the duplicate application and the admissions team was unable to withdrawal my information in order for me to continue. I am glad that this occurred before being admitted because it speaks volumes to the lack of professionalism and unwillingness to help the student. I will be applying to other graduate programs keeping in mind the horror story of this university. Please do not think of applying unless you're prepared to be left alone with no sense of direction when you are stuck.

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Reviewed Dec. 29, 2020

I like many other reviews posts was one credit from completing my master's degree. After accepting and the university disbursing the financial aid package they dropped me from my last course. Now they are demanding $1,000 out of pocket after getting in writing and on a recorded call that I needed to ensure that my financial aid covered all expenses. I was told by their staff that someone was going to oversee and handhold my account through completion of my last course so that I did not experience a lapse in classes because they did the exact same thing and never responded to my calls or emails in 2019.

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Reviewed Dec. 19, 2020

I joined Capella University in 2010 and completed my PhD in five years. I wanted to transition from my corporate career into a full-time university teaching position. I completed my degree in 2015 and started a position as a full-time Instructor in management and leadership on the same day. I have been teaching college courses and loving it ever since. Capella was exactly the opportunity I needed to transition into a new career and take that career to the next level.

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Reviewed Oct. 26, 2020

When I started this class, the 1st instructor asked us about ourselves. I then was told to submit every assignment the maximum amount of times. I had a 93% and he gave me a non- performance on a paper- “too long.” Then I caught him checking my LinkedIn profile out. That was it. I reported him, and was getting all Distinguished grades in the next course. I was told I could re-take his course.... why ever would I subject myself to this biased man again, when he was passing brand new nurses in one attempt, and forcing the older, experienced nurses in the class to struggle? When asked for clarification, he’d say, ‘read the rubric.’

I screen shot everything. And they are sending harassing emails asking for their money, although they know it takes up to 4 weeks for reimbursement. This school is a joke. Outdated materials....all research papers....and a Facebook group where everyone asks who should take the least offensive instructors. I came here and read these reviews and I’m sick to my stomach. When an instructor biases his students and harasses them, he better hope they don’t get evidence of it. I did. Is there any recourse?

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