Capella University Reviews

This was the worse university, total fraud, I dropped out BEFORE starting (less than a week). Paid the initial $1800 of which they are not returning and sent me a bill for an additional $2400. The onboarding was horrible and information wasn't given prior to enrolling. Stay away from this institution of fraudsters. They can forget taking any money out of my account, the bank has been notified.

If I could give them negative stars I would. You'd think with the recruiting process that things would be smooth. As soon as they get you enrolled communication stops there. I probably wouldn't have had an issue if it didn't take weeks for me to get a response in regards to my classes. I ended up dropping the class. So if they send a bill oh well! Luckily I didn't have any credits with this institution yet to go through all the **. This is June 2025 and I haven't even been at Capella a full month.

Here’s an updated 2025 review for Capella. If you don’t have any patience find another school. I'm in pre counseling and therapy guided path and so far everything has been a breeze. Some instructors are great. Some not so great. I have never spoken to my academic advisor but I have been able to speak with others by calling and they have been a lot more helpful. Financial aid on the other end the representatives can’t do much so it's no use taking your anger and frustration out on them. They constantly have system errors and usually can not tell you how long it will take. If you really need the degree and don’t have any other options enroll just be mindful however if you do have other options please go to a different school. Save yourself the stress. Life is hard enough.

I am currently dealing with a credit agency for a $3,000 bill. Why? Because they withdrew me from my class one day after I was supposed eligible for a refund. How did I find out about the withdrawal. I submitted an assignment, logged out, realized I forgot something, went to log back in and couldn’t find my class. I had no formal communication that I had been withdrawn. No warning that I would be either. No calls from my advisor to check in. No emails from my advisor or professor. If I hadn’t done my own research I would have still been trying to access a class I was no longer a part of! I had no communication. Just withdrawn and I tell this to the financial officer and got 0 help.

After completing a two-year journey to earn my master’s degree through Capella University, I can honestly say the experience was both challenging and rewarding in all the right ways. As an entirely online institution, Capella comes with the usual skepticism that many people have about distance learning, but I found that much of the criticism out there stems from unrealistic expectations or a lack of understanding about what online education truly requires. Online programs demand initiative, discipline, and self-accountability, and Capella offers a structured yet flexible environment to foster that kind of growth. The curriculum is certainly rigorous enough and relevant, especially in my field, and it’s clear that the university is committed to academic integrity and the development of real-world skills.

Very bad university for **, they accuse you that your degrees are not legal, even if they are translated and evaluated in the United States. They made me wait 2 months. I submitted everything they required, I got my credits and only 4 days after starting my program they sent me a denied email. They are very racist and discriminate for being **. Very bad experience. I tried to find out the reason for the denial and the response was that they do not give a reason, they denied it and that was it. Very disenchanted with the treatment.

They would only try to reach students through emails and somehow if you failed to check your email, they would drop your course. They would never try to reach students by phone calls and text messages even if you request them. I think they do it intentionally to rip more money from the students. It is a horrible experience to drop the course and then repeat it again even when the course was almost finished.

Down to my last 3 classes, then get an email I been dropped from the school saying someone else did my work. First of all, you put your work in tutitun to check your work for plagiarism before you turn it in. Got to my last 3 classes and they said I had someone turn in my work from 3 classes ago. No proof and no one to reply. Automatically guilty without a defense and still getting billed. This school is a scam.

I’m sharing this review to strongly urge anyone considering this school to look elsewhere. While the school comes off as helpful and responsive during enrollment—calling and emailing you constantly—that support disappears the moment you start classes. My advisor has been unresponsive and offers no real guidance. It takes days to get a reply, and when I do, it’s either vague or not helpful at all. Once you’re in, you’re pretty much on your own.

I am currently enrolled in Capella's Flex Path DNP program. My advice: (1) If you enroll in this program, go very fast with your first seven to eight courses because Capella will slow you down once you hit 8045, 9100, and all 9000 level courses. Note: The faster you finish coursework, the cheaper the program will be and the quicker you will finish the degree. (2) I believe Capella slows you down to make more money. Consider a school that cares about their students. (3) Look at the other reviews here. We cannot all be deceiving you.

I enrolled in 2021 for the flex path program. I should have done my research before enrolling. I started with completing an interest form and the response from the "university" was overwhelming. I quickly received a text message and more text, calls and emails daily. I sent my transcripts from my prior colleges and credits were given. I applied for financial aid, totally aware that I didn't think much aid would be available. Let's just say, I spent way too much time on my associates degree! I proceeded with enrollment based upon what financial aid would be available. I had a start date for classes and still no answer on financial aid. I expressed my concerns numerous times stating that I could not afford the school without aid. When class officially started, my advisor or whatever they call themselves simply would say contact the aid office. Which I did numerous times with a response of we are working on it or no return call.

Do not attend this university for a doctoral degree. I attended this university during the pandemic and started in July of 2021 and was on my way to being completed in 2024 with a PhD in Behavioral Analysis. During this time not only did I get COVID, but I also had major surgery and still managed to get my assignments in and graded. By the time that I was in the Comprehensive Examination course my GPA was a 3.7. This is where my problems started; I took the course twice. The first time I did not pass the course and missed it by a few points. Instead of my counselor advising me on how to proceed by way of either taking a break and coming back to do the course and go over what the readers suggested, she just rescheduled me for the course again. The second time around I failed miserably. Not only did I fail, but I was insulted by the readers.

I worked with an executive manager graduated from a Capella University and frequently doubted his comprehension. He claimed to hold a PhD, but couldn't even write a grammatically correct email. This speaks to the quality of his education. The only reason he managed to keep his position for a few years is because English is his first language.

I have come to realize that Capella University prioritizes profit over student success. This is the first school I’ve attended where I learned nothing from the instructors, yet I was required to spend an extensive amount of time completing assignments. The teaching approach consists of instructors reading from a text in videos, providing unclear instructions, and then holding students to extremely high grading standards. Essentially, I had to teach myself while paying a significant amount of money—without gaining any valuable knowledge from Capella.

I recently completed the RN-BSN Flex Path program, and I actually told two of my peers about it, who ended up finishing it before me! One of the wonderful aspects of this program is that you can progress at your own pace. I found the program challenging enough to push me to work hard and give my best, but not overwhelming to the point where it affected my work-school-life balance.

I graduated with both a BS and MS degrees from here. 1-2 months after graduation and obtain both diplomas and transcripts I get a letter saying I owed almost 2k because of some kind of error that was made. I kept asking how I owed this as when I graduated my account was free and clear. They really couldn't answer and just wanted the money.

After attending two other universities and earning two degrees, my best advice is to stay clear of this school. During the recruiting phase you can always get the support you need, but for anything else, it's like pulling teeth. I had questions about my financial aid as I kept getting communication that I owed for my current term via text. I knew I was approved for aid but could not speak to anyone to confirm how the loan disbursed. They have an app called ELLA and this is how you reached out to the FA office. WELL, this is a joke. I did not receive any of the support I requested to clarify what I owed as I knew I could not pay the entire balance in that term. I also emailed and called and could never get anyone on the phone.

My experience with Capella University has been incredibly disappointing. This school is a complete waste of time and money. There is little to no communication, and the professors don’t seem interested in actually teaching or supporting students. It feels like they’re more focused on collecting tuition than providing a quality education. They don’t care about their students and are unhelpful in every way possible. Whenever you reach out for assistance, they claim they can’t do anything or conveniently deny ever having a conversation with you. This lack of accountability is unacceptable, especially when students are paying so much.

Capella university is a scam. This University communication skills is very poor. They act as if they wants you to be successful, but they do not reach out, no support, or anything. Enroll someone else.

My experience at Capella has been nothing short of frustrating. At first, things seemed promising, but it quickly turned into a nightmare due to their blatant inconsistency with charges and lack of accountability towards students. One of my professors gave me a failing grade simply because she didn’t want to support my progress. When I reached out for help, she brushed me off and referred me to IT support because I was having technical issues with the class. IT support, in turn, kept bouncing me back to the professor, leaving me stuck in an endless cycle of unhelpful responses. To make matters worse, the charges are ridiculously high, making this entire ordeal feel like a waste of time and money.

This school is a scam. I was not told of all the other loans they signed me up for and thus when I went to sign up for my last semester to graduate they stated I owed the 5000k which I still to this day have not received anything from them showing how I owe this to them when I was paid in full when I closed out my last semester. They are keeping me from getting my degree!! They are absolutely horrible in their Financial aid office. They state they allow transfers of your credits but have not.

I started my MSW program there last year. First off my job requires a lot of traveling. Then in June I get a letter saying third party submissions. So I was immediately denied enrolling in classes and it took months to have a Zoom call with provost. So before meeting I send all my assignments I completed for every class that they said. SWK 5001-SWK 5006 but it seems they picked classes and chose one class out of two course I was taking. I do not know if it was racism or what but Capella was a waste of time and money.

Going to Capella has been absolutely horrible. Instructors will lie in the grading process, by saying you made mistakes and errors that you really did not commit. And they have psychotic staff in their financial aid and advising departments that will take every word you use and manipulate and twist what you say and use it against you if you complain. That is what it is... They do not want to be held accountable for their own actions, so they avoid talking to lawyers and review boards creating a much more lengthy process. Capella University is a total scam as they overcharge their students without even providing access to critical databases like JSTOR. They blocked me from registering for classes. I filed a civil rights complaint, but they have an extensive history of using deceptive practices against their students and faculty. I hope the US government shuts this sham institution down for fraudulent and discriminative practices.

WHAT A JOKE!!!! This school was the worst school I have ever attended in my whole life. It is advertised on the website at your own pace but they give you deadlines. That should be disclosed in the program and online. You have professors constantly harassing you to turn in an assignment, you have very little to no direction on what to do for the assessment, and the professors don’t give you until 11:59pm to submit an assessment. I had failed a class all because I thought it was at my own pace. Their flexpath is a joke and so are the professors.

Please save yourself the trouble and the debt you’re gonna put yourself into going to the school for absolutely no reason you will have the hardest time getting a hold of financial aid. You’ll be on the phone about two or three hours. Your assignments will never get graded on time, the system doesn’t work. It is not laptop friendly. I have to upload all my assignments off of my phone and then you get penalized for it when you don’t upload your assignments on time despite their system not working effectively.

This is the worst school to go to ever period. It’s a prophet school. They try to keep you in longer than stated. In addition, if you report them, they’ll attempt to get you kicked out of the school and they will always side with the Advisor.

I do not recommend this university. I had a 4.0 GPA and when I got to writing my dissertation, I received no help. Instead of helping and supporting, they ignored me. Also when I lost my dissertation site, they ignored me and didn't assist. Last course they told me if I didn't compete 30 weeks of work in 9 weeks they would fail me. Well being a single mom with a full time job, that was not going to happen. Very impractical!! Well they just withdrew me with straight As and an a incomplete on not connotation 30 weeks of work in 9 weeks. Dr. ** was the one that was the least supportive of all. Very sad.

I am in the MBA program, partly good. However, one of my Professors does not grade based on the rubric. I sent complaints to my Advisor, however, she stated to contact the Professor. It did not get resolved, so I tried to contact the Advisor but also received a automatic email stating how she was going to be out for at least two weeks. Never heard of that. Also, the Professor does not know what business publications are. Try to contact Support, their staff members will tell you everything. First, I was told my a Staff Member that several students have contacted their office upset because of how the Professors grade. Then the Staff Member also told me that students called confused about their Professors grading.

So my experience with Capella was less than great. When I first started I didn’t understand why most of our learning videos were from YouTube. Then when you ask the professor for help, they give you a link to another video or website. My professor was nice and informative until I chose to write a paper on racial discrimination in the healthcare environment. He refused to grade my paper even though nothing stated was bias, and I had references from scholarly journals. He tried to say it was because of formatting but why not take point off for formatting instead of refusing to grade it. The was the issue that just made me withdraw from the school completely!

I am currently getting a master's through Capella University and here are the pros and cons I have noticed.. For context, I am about to finish my master's and I have been doing capella online for about 2 years.. Pros: easy access to online assignments, multiple chances to adjust grades via submissions, can choose between instructor-led/or student-led courses, can choose how short or long semester breaks are, can change due dates on student-led courses, easy and adjustable payment plans.

Would not recommend this school for a doctoral degree. Would not approve my assessment because of a size of a graph! They also contradicted their feedback which was frustrating. So 3 years of being on the president's list down the drain because of graph.

My initial impressions with Capella were excellent. I was able to register with ease, almost all of my professors were excellent. Being between jobs, I was able to dedicate a heavy amount of time and effort to the DBA Flex program, and after a relatively short while, I was just north of 50% complete. Leading up to this point, my only complaint would have been that my academic advisor was hands off to the point of being abrasive and reluctant to offer assistance with just about anything. Fortunately, I’m a fairly independent learner, so, this was unprofessional but not a deal breaker.

For me Capella RN to BSN now is a scammer. My first semester I paid for 2classes almost $6000, every other week I have to pay $890. For 10 weeks. On week6 assignment I had issues to submit my assignment, I called IT multiple times, they couldn’t fixed it the problem, I called my advisor she told me to email my instructor, I did, my instructor told me to call IT. They tried but they couldn’t fix it. I was so mad and frustrated, I used my laptop to find out what was wrong, finally my laptop did a good job and I was able to send my week 6 assignment. My instructor graded it. Everything was perfect. I continue the rest of my assignments for my semester.

RUN. AS FAR AS YOU CAN. And don't look back. The advisors, including financial aid, academic coaches are ALL over the place. Every time you call you get different answers, they have no idea what the hell they're doing. They don't even take proper notes when you speak to someone on the phone so when you call again to follow up, you get a completely different answer. They overcharge for credits.

I graduated from Capella University in 2008 with a Bachelor of Science degree in Business Administration and I am proud of it. Technology was much different then, so online learning wasn’t very interactive like today. It required a considerable amount of independent work. Overall, I remember the professors to be helpful and the staff responsive. Because I had to work and go to school, this was a way to complete my education. I believe that Capella is a good school for a serious, independent learner.

DO NOT DO IT! YOU WILL BE OUT THOUSANDS OF DOLLARS! I enrolled back in 2019 in their Masters of Nurse Education program. They call this a Flex Path program and when the pandemic hit, I needed to drop the course and work in the hospitals. I did make this known to the staff that I could not continue in this course. We spoke in nauseum to their academic team about how I needed to pause my courses and complete at a later date because I could not complete while working. I thought this was resolved and now I just got a letter from collections for $2,555 for the courses I NEVER completed.

I typically don't write reviews. However, after reading all the negative reviews, I felt compelled to write about my experience. I don't know if the undergraduate and graduate programs differ from the doctoral ones. Still, I started in October 2023 working on my Doctorate in Human Services with a concentration in organizational management and have had a great experience. The professors are very supportive and respond to concerns within 24 hours. The coursework is challenging and requires extensive reading, but I have no complaints about the professors or the school. My advice to current and future learners is to read the Capella Policy and abide by the plagiarism and late policy. Reference and cite ALL of your work and you'll be successful.

Just as the last comment stated. I was 2 weeks from graduating. The school emailed me saying that someone else was submitting my work. This isn't possible as I always wrote my papers in the ICU when I had downtime. I submitted emails, and texts from my teachers. I submitted letters from colleagues who witnessed my endless nights of writing papers. The school expelled me and took my money. They failed me in every course and said that I provided no proof. I submitted all that I had and showed actual proof of the legitimacy of my papers. None were plagiarized either. SAVE YOUR MONEY AND TIME!! AVOID THIS SCHOOL!

Do not go here. I was recently dismissed from the university due to a "policy" violation. Was shown no actual proof, I went to this school simply for the convenience of it being fully online, and was about to spend the next 2 months abroad. I am assuming my location red flagged their system which caused a violation again I can't be 100% sure because I was not given full transparency, just told I violated their policy. When I tried to appeal, I provided photos of my itinerary, as well as passport to support the dates of the specific classes that they read flagged saying were in violation, which was basically pointless, because they didn't even want to hear what I had to say, they told me that the decision stands again still with no proof on violation. I've read other reviews after this happened to me and saw a few people bad this happen to them as well through this school. So don't waste your time.

I am attempting to complete my BSN online, and figured the flex path solution they offer would be helpful. As I am working through my courses, I have discovered that no one actually cares enough to help with anything, they just want your money. You will turn something in, it may not be exactly what the professor states, but they do not tell you exactly what to do in order to fix it. Whenever you have any questions or anything about courses you have to way at least 2-3 days for a response. I could go on and on about all of the things I dislike about this college. I wish I would've enrolled somewhere else because this is just frustrating and the worse experience I could've had.