Aspen Dental Reviews

I had an abscess in my top right gum. My youngest daughter and son in law had previous service, swore it was professional, caring, and pain free. So I call and got an appointment for the next day, 8 am sharp (Website said they were open till 7pm M-Sat). Show up 8 am sharp and download and print paperwork and fill it out and bring it with you. I did, arrived at 7:50 am, finished paperwork in hand. I'm second person there, then a third person arrived. Ok little after 8 they call the first guy back. A few minutes later they call in the lady that arrived after me. Mind you she walked just fine and was normal acting. 8:30 comes, I'm still sitting. My husband had came with me and I asked him "how much longer should we continue to sit?" He said "not much longer." I said "if nothing by 8:45 I'm out."

Scheduled for a check-up and teeth cleaning. Was quoted over $1300 for 2 cleanings. No cavities, just one regular cleaning and one requiring a bit more work. I went to my old dentist and was quoted less than $300 with no insurance for both. They push no fee credit... probably because they are sooooo outlandishly expensive.

I drove to Texas, from Kansas to get my upper denture, as my sister was so very pleased with the newest lightweight denture material used for hers. I was able to visit and stay with her when I came down to get mine. I also purchased the top of the line denture, with a guarantee/warranty of 7 years. After about 6 months I lost one of the teeth. I called Aspen Dental in Tyler, TX, to see what they suggested that I do about it. They said to super glue it. After researching myself, I decided to go with the powder instead of super glue. It is still fine today. I came back to have my denture adjusted as they seemed to be slipping. When I went to see them, they told me the teeth were wearing because I grind my teeth at night, and I should not be wearing them at night.

Went to one of the Boston Area offices for a checkup. They said I needed a deep cleaning and wanted to charge me $3k. Went to another local dentist for a 2nd opinion. Checked out just fine. I did not need the "deep cleaning". Aspen clearly wanted to rip me off. $3k is way too much anyway. Insurance would have covered about $1k, leaving me to pay about $2k. The 2nd dentist said the procedure should have been about $1k anyway (even if I did need the "deep cleaning"). Don't go to chains like Aspen and others that rely on strictly numbers just so they can make money. This goes for all industries. Most likely, you will just get ripped off. Always get a 2nd opinion.

October 2015 I scheduled a first time session through the online for getting an opinion from the Aspen Dental in their Central Ave., Albany office. I waited almost an hour and then when I went in I told that I need to have a second opinion and I already had an X-ray from a different dentist. The examining dentist tried to scare me stating that before I will turn 50 I won't have any teeth etc. Then told me to get the X-ray from the previous dentist and I did through my cell phone. That so-called dentist did not do anything and later they sent me a bill for $128.00 even got partial reimbursement from my dental insurance. I refused to pay and they constantly mailed me bill and recently they pass their harassment to a collection agency for that amount. As a young adult I need to have decent credit history to navigate so I had to pay for that amount without receiving any services!! This is malpractice and extortion. I need to know how to handle this exploitation.

In October 2016 I had new dentures made. I was told to come back for adjustment in a few days. It took two weeks to get an appointment. After this appointment I was told to return in a week but I was unable to get any appointment for five weeks. When I called to complain I was told that any further adjustment appointment would be in excess of two months. This is ridiculous. I have had my denture for almost two months and have had only two meals without extreme pain. If I could I would go elsewhere.

I have UPMC for You for dental procedures that they cover and for procedures that they do not cover I have iDental Plan. The Greensburg (Jeannette) office manager has refused to accept me as a patient because I have two plans. The office manager's reasoning in this matter is not logical.

New to the area. Needed to get my teeth clean, so I made app with Aspen Dental in thomaston. The dental xray and exam were no charge. There was one sm cavity. I also needed a deep cleaning and scraping below the gum line. There would be 3 appointments 2 at 60 to 90 min each. One in 3 month follow up. Pretty sure there would be additional charges at that time. (Two years ago I had a deep cleaning at my old dentist, took about 50 min. Also they used antibiotic in the treatments. Total cost at that deep cleaning 125.00.)

I was told when I had a dental exam that I had 2 cavities. I have not had any cavities in 45 years so I had my X-rays from Aspen checked by another dentist. He did not see anything. I went to another dental practice and they did not see anything. Aspen was just looking to pad their bill with unnecessary work.

I went into Aspen Dental in Traverse City, Mi. On an emergency need, was last patient for night, got me in 8 am next morning. I needed all of my teeth removed, I worried all night about it for nothing. These people were absolutely wonderful, from the front desk all the way to the back. Everybody was very kind, and very attentive to everything I had to say. I would highly recommend this office to everybody I know, and have never said that about any dentist office I have ever been to before. There isn't enough praise for this office.

Aspen Dental, Wade Hampton Blvd. Taylors SC. I went to Aspen to have a bridge glued in and an opinion on replacing a filling. I paid $100 for the bridge glue in, and the Dentist sad she could easily replace the filling that came out. The space had no decay, just make an appointment. I told Aspen the bridge felt like a rock in my mouth and was told to keep biting pressure on it. The bridge came out with the first chew after 4 hours. I went back in a couple of days later with the identical results. I bought temporary dental filling material from Walgreen's and have had no more problem with the bridge. I called to make an appointment to have the filling repaired and after detailed explanation of the previous filling evaluation appointment. After three phone waiting periods, I was told I have to come in and pay for a second evaluation of the replacement filling. Aspen looks for ways to try to screw over customers.

Have had Aspen Dental dentures for a year. I have lost weight, after a year still can't eat celery or carrots, nuts, or many foods I enjoy. The upper plate makes me gag, and even peanuts hurt too much to eat. I lost 40 pounds and 4 inches off my waistline. I was 6 ft tall, 180 pounds with a 34 inch waist, and now I can wear 28 inch waist pants. I am 68 years old and can't afford to lose much more weight, and be too embarrassed to eat out at restaurants... Find another dentist or you will be as sorry as I am.

First of all the reason it's a star because this site requires you to put something. If it was up to me it would not me a star at all! This is the worst office ever!! First they started with me, after having an appointment they lost my SSN and chart. They put it with someone else's chart. I needed 4 teeth taken out because I was in pain, and no one bothered to call me to schedule the appt after my visit when they said that they would. I Waited for 2 weeks until I could not take the pain anymore. When I called they had no clue who I was and asked for my SSN several times again. Finally they got it straighten out and I tried trusting them again, what a BIG mistake.

Do not go to these people. They hike up the prices and lied to me concerning my teeth. Told by the hygienist that I could purchase their toothbrush and toothpaste for people with gingivitis / periodontal disease, and then not allowed to. I left, and then they forgot. I called them back and they told me I could not purchase it unless I had my teeth cleaned with their special gum cleaning process which for one side was 368. I believe my insurance pays for 80 percent. I had gotten this done before somewhere else for a lot less money. They told me that my gums were infected as well as some of my teeth and they would not give me an antibiotic.

I've had a full upper since 1986 with very few problems. I have very soft teeth. I went in to get the remaining 10 bottom ones out and get a full denture. Oh no these teeth are fine. Well one needed pulling. Ok. It was done with **. After 45 minutes of trying he called for a scalpel. By this time the ** was wearing off. Blood everywhere and a horrible experience. The partial. It was made to loop over the one that was pulled! I went back 3 times (an hour away). I went again yesterday and it's still too painful to wear. No insurance and I'm 63. The bill was at $1800 so now I'm making payments and don't know how to get out of this! I would never recommend them and will not go back. They made me feel stupid.

I needed a dentist bad. Had a tooth hurting me for a while. After shopping around and having no insurance, I found Aspen Dental in Hot Springs AR. They was the cheapest that I could find and fit me in fast. First time I have ever had a dentist that did NOT hurt me at all. She was awesome & the staff was great. They also work with you on financial services. It's a one stop shop. Also they do partials & dentures done there. All you need to know about your teeth and gums & individual prices. Good Women. Light Hand. May God Bless her sweet heart.

I was having severe problems with my teeth. I had a broken tooth and decided that I was going to have them all pulled and get dentures. I went into a Vancouver, WA office and had an evaluation. I was given an estimate of $13,000. That included extraction of all my teeth, two surgeries (which I was billed for and not explained) and full upper and lower dentures. I got home and looked up on the internet the two surgeries. One was to detach the little flap of skin that attaches the upper lip to your gum and the second was to reshape the bone on my upper gum. Very invasive and expensive.

I started being seen for dentures in January 2016. At first things seemed to be going okay. But then I was made to wait hours for the appointment. Then once the appointment started was only seen for minutes... Then during an appointment a young technician messed up my temporary dentures and for 8 weeks afterwards I complained about this and no one seemed to care. Then a new dentist started at this practice and she promised me that she would fix the temporary dentures and started to make the permanent dentures.

I went Aspen Dental, told me I owed no more money. Went back to finish, charge me again. Cannot get my refund and now month later woke up my whole tooth fell out, one that I didn't go for repair but the dentist said it had a small cavity in it. Never go to this place.

I am very angry. I went to Aspen Dental and got my teeth taken out and dentures put right in... I don't know what the man used in my mouth but he took off some of the gum and I cannot wear the bottoms at all and the tops about gag me. This is the second set they made me and charged me 3500.00. I spoke to several dentist since then and they really messed my mouth up. Have bone or the tooth sticking out and I can't wear them. The ones they put in my mouth was a plastic and that was to make sure they fit. Well those fit good but when I got home and started wearing them. I was so mad. But I have kept paying them until now.

What began as a positive experience just became progressively worse. Last Spring, I developed an abscess tooth. I was happy that Aspen would see me the same day. I went in, had an exam, and was talked into a root canal and crown. I was given a reasonable price and a date for the procedure. I signed an agreement to pay approximately $1,200, after insurance, for the WHOLE process. I asked several times, if I would owe anymore, and was told no. Well... when I went to have the root canal done, this other dentist wasn't sure if the tooth needed a root canal but talked me into it for preventative reasons. Then came the temporary crown that fell out as soon as I got home. While fitting me for the crown, the dentist shaved the enamel down on the healthy adjacent tooth, which I didn't know about until I went to a new dentist. How could the new dentist see this? BECAUSE the "permanent" crown broke within the first week!

I went to Aspen in Branson for 2 visits prior to this one which was to receive my completed crown. When I left after initial visit and all cost less insurances were tallied I was informed I owed $470. and I said I would pay 1/2 now and they said the least would be 60% so I paid 300 dollars. And today when I returned the person behind the counter informed me I was to pay 170 and some change. I said I would upon completion and she said she was to collect in NOW. I asked if she was going to shoot or kill me if I did not pay upfront. I asked if my insurance company pays for services in advance and she kept talking and then I said I have worked as contractor and no one can charge all cost up front till job is completed.

I went to Aspen Dental in Kingsport tn and was fitted for ComfiLytes Dentures. I paid $2100 for the set. Well they took my impression and went by my old dentures. I told them my old dentures was loose. Well when I went to get my new dentures I had glue on my gums. Well they was still a little loose so I thought "ok they look good." Well I tried every glue there is and still wont hold for about an hour and when I wear them they so loose they hurt my mouth. I took them back about a yr ago so they could fix them. Well they put soft lining in them and didn't help. Just made my dentures look awful. I don't think that's right. They went by my old ones. Its been 4 yrs and I have a 7 yr warranty on them. To me they should redo their job over. I would never recommend anyone going there for dentures. I have been so unhappy with my dentures. And for that price they should have fit good.

I've been receiving my dental services for the past two years. I have Tricare, Aetna, plus a dental insurance on the side. All of the render service are paid for. I currently owe them nothing. On my initial service plan they told me my dental plan hardly cover anything so they have me apply for a dental loan. I received a print out of what my insurance pay them and realize they still wanted me to pay for services that were already pay for or for services I didn't received. When confronting the staff there about this she tells me that my plan is not good enough and that I should get another one.

Got new dentures in April 2015. Returned 6 times in a year. Each time they did an "adjustment" I was told I had to wear them and "get used to them". The last time I was told there was nothing more they could do. The dentures did not fit and made my mouth and gums sore. I filed a complaint with the local BBB. BBB informed me Aspen Dental did not respond to the complaint. Aspen Dental advertises a 100% money back guarantee. I paid Aspen Dental $3000.00 and am back to wearing my old dentures. STAY AWAY FROM THESE PEOPLE!!!

On sept 29th 2016 I had 6 teeth extracted, I was to return the next day at 9 am. Once there at the office and I checked in I waited in the lobby till 9:20 am then I was put into a dental chair and waited another 20 minutes before I decided this is bull, they double booked or even triple booked appointments and I was not going to put up with this so I got up and left.

Encountered the most rude, disrespectful, and unprofessional experience at Aspen Dental Care located in Farmington, Missouri beginning in August thru September 2016. The dentist, Juan **, DDS, spoke in the rudest and disrespectful manner without just cause while in the dental chair. Prior to this, inquired with receptionist about waiting almost one hour beyond scheduled appointment. Hearing that dentist accepted another walk-in patient without appt. At the initial visit with office manager, recognized an effort to to have me pay an amount above the Careington Dental Discount Plan.

Due to radiation treatments my teeth started to fail rapidly and dramatically. I had 4 teeth break off at the gum line. At the time it looked pretty bad for our hero, I was being advised to “get my affairs in order” as my condition was terminal. So I figured why bother fixing my teeth as I was told I had 6 months tops to live. Fast forward 4 years the lymphoma treated and was now “indolent” and I probably had many years left.

I went in with some pain in my gums, and I also hadn't had a teeth cleaning in a while. They poked at my gums for an hour and told me I had periodontitis with 14 small cavities. Following that painful experience, they presented me with an estimate for a $5,000 procedure (I don't have dental insurance). I went on to get a second opinion from a dentist I met through work. She found no evidence of periodontitis, and only found 8 cavities; meaning the procedure should only cost about $1,000 without dental insurance. Aspen Dental is your typical, crooked big franchise attempting to scare people into paying ridiculously high prices for mediocre work. They wasted my time, and caused me a level of stress I don't wish upon anyone. Aspen Dental is horrible, DO NOT WASTE YOUR TIME OR MONEY THERE. Don't fall victim to these shady people.

I went to them, signed an agreement form to have some work done, was told by one of the dentists that was very rude, that the occlusal adjustment couldn't be done because I said was too close to a nerve, was charged for the work anyway. He also said that I didn't pay for the denture that I did pay for. I told him I wasn't satisfied with the way one of the teeth looked and he said that was the way it was suppose to look. He was such a rude dentist. I told them I would not see him again. The owner did grind on the tooth a little and left it so sharp it cut my tongue. I had to file on it when I got home with a nail file. I tried to get an appointment because the owner said to come back if I was still having problems I tried to get an appointment had to wait week and half. I ask her if there was any way I could get in sooner. She said "no and I won't cancel anyone else to give you an appointment." I was not asking her to do that. I was hung up on.

When I first went there I was given an amount of $1957.00 for the treatment and by the end after paying them $2780.00 I was given a bill of an additional $1452.00. I called to speak to someone about this and had to wait three days. I finally went into the office and was told they did not have time then to talk to me about it. I was so mad that I guess I flared up at them and whispered to some customers sitting there not to do business with them. The girl finally called me at home and refused to deal with me because I was rude when I was there. I still don't have a permanent denture. They had doubled the amount that they originally had given me. I also found the oral surgeon very rude and uncaring. My jaw was black and blue two days after extractions. I did not have dentures that fit for at least two months.

I had a visit to Aspen Dental on July 15, 2016. I was told with my insurance the exam and X-rays will be covered. After the exams and X-rays were completed I was then told I had cavities and had to have my teeth "scraped." As I spoke to the receptionist to get the estimate on the procedure, she stated a total of $500! I told her I can't afford that and asked if I can just get a cleaning and the cavities filled. She stated I HAVE to do the scraping before the dentist will clean my teeth or fix the cavities. I told her again I could not afford it and had to think about it.

About four years ago, I was approved for $4,500 in dental services at Aspen Dental. For years my teeth suffered from lack of care because of no dental insurance. In numerous appointments, I was handed a toothbrush that vibrated so badly in my mouth, that I only used it twice. They never asked me if I wanted it, or how much it cost. A dentist told me that my cavities were all filled, when some were left in my mouth below the gum line. As the charges added up without a detailed record of services rendered, I came to the conclusion that they were "mining" my mouth to add up the charges. I called a halt to the teeth bleaching. To me, it was not necessary. Today, I paid off my Care Credit Card. Free of Aspen Dental.

Very unprofessional registration clerk had attitude from the start. I paid 400.00 dollars. They didn't even do the operation had to wait in pain for a week to get done at a hospital dental wing. Then they billed me after the account was paid also me and my dad share the same name it showed up on his credit report instead of mine - these people in billing don't know what they are doing. I went in march of 2015 to the north hills branch. They treated me like a junkie off the street. I am a blue collar working class. I work hard for my money. This isn't right. They did a filling and it fell out immediately.

Each time I had an appointment at the Glastonbury office they were running late. I mean not a little late, but an hour late. On one occasion they were concerned that I would leave, they brought me in and put me on the chair alongside another patient have a cleaning so that I would not leave. So I was on the chair for the 40 minute cleaning listening to the conversation and cleaning process until the hygienist had completed and then she moved over to me. I was 5 minutes early for my lunch hour cleaning appt. yesterday and 10 or 15 minutes later, the hygienist comes out and calls the person scheduled before me, therefore, I would have to wait 45 minutes to an hour to get to sit on the chair. Therefore, I told the lady I had to leave and when she asked me if I wanted to reschedule the appointment, I said that I had an appointment from 4 months and they did not keep it? I will not be sitting on their chair again. She seemed relieved when I was leaving...

I am writing to warn anyone about going to this company for anything. My husband went through horrible dentistry and now I'm waiting for reimbursement for all money paid. I have been waiting over a year and now have to take them to small claims to get my money. These people have no knowledge of laws. And no concept of what they do. Please do not even get caught up in this company. Not professional at all.

I have had extensive work done with Aspen Dental in Merrillville, Indiana. The dentist is great, the billing is another thing. Aspen has you pay up front prior to your appoint for work to be done. They make it sound like this is your portion. After paying thousands of dollars to them over a year period, I have found that my insurance isn't picking up anything so far. I was under the impression from them that it had been pre-certified and it hasn't.

I got my dentures last NOV. before THANKSGIVING. I heard my DR. ask about another patient, and asked the manager, if she could put patient #2 char Now in june 2016, my old dentures cracked, and I am forced to try the new dentures. Each time I go in, same dentist, drills down my plates, while she tells new employees she hand writes notes, as she makes a lot of changes. With these dentures, I cannot chew, nor bite, and I am starting to have a lot of stomach problems, because of swallowing unchewed food. I believe I should be entitled to another pair of dentures, that fit.

If you want to be charged for a procedure you were not told about or authorized during the cleaning or have the dental hygienist 3 times try to talk you into buying an Oral-B electric toothbrush from them and then have the dentist tell you he cannot do anything about a bad tooth then visit Aspen Dental in Plover, WI. After getting the bill I talked to and recorded the phone conversation with the managers permission I was told the unauthorized procedure bill would be removed from my account.

I broke my front tooth week ago and call Aspen dental for an appointment! They schedule an appointment 8 of August 2016! They were very polite and did everything to explain to me that I need a major work to be done! I agree and wanted to know how much I will pay and how much my insurance will cover! Everything I saw on paper was good to me and I agree to proceed further and do all I can. They had to do some major extractions and my appointment was scheduled for 8/16/2016!

Went here a few days ago, this place is pretty bad. Unprofessional staff, the "consultation" lady, is a fat slob who sits in a chair, drinking a huge Dunkin' Donuts coffee with no expression whatsoever and clearly has been trained by Aspen to squeeze every penny she can out of a patient. She tells you how much it is, says your insurance is denied, and offers no further explanation on what to do next, just gives you a blank stare. This place is like how shall I put it "pay or leave". They want nothing to do with you, and offer no help, they just want payment and could give a care less about the patient. Do not go here, non caring people and they just want your money. They try to find ways to deny your insurance, or make your problem seem more than it is to get more money from you. Scam place, go to a real dentist.

I had a filling fall out and because my regular dentist was away on vacation I needed a temporary filling to replace the one I lost. Went to Aspen Dental. I am fortunate that all I needed was a filling replaced and not anything very serious, but I literally waited all day to get work done and they wanted the impending procedure paid for upfront before I even had the work done. Their attitude was that if I didn't want to pay upfront I could go somewhere else. So I did, but most the people waiting in the office didn't have that option. I am fortunate in the fact that I have a regular dentist and I have good dental insurance and I can thumb my nose at places like this.

Wife had tooth infected. Dentist said her mouth teeth were very clean. Everything looked great except she had broken molar. Dentist Hygiene came in said she needed a deep cleaning of her teeth at 600.00.

Using this dentist has been a nightmare. I have had to take my full top plate back twice because the teeth keep falling out not breaking but falling out the gum. I have gotten to the place I'm afraid to smile. I have worn denture for thirty years so I believe I am a fair judge of what denture should or shouldn't be.

Dental First Financing has charged me over $350 dollars in the past year for inaccurate late fees. I scheduled online payments via Bank of America, overpaying the minimum due, BEFORE the due date every month, and due to their processing time – 13 days – they have considered it my fault that a payment is "late" even though I can prove from my bank account that I have paid them on time every single month. Bank of America has compensated me for some of these fees – which is neither BoA's fault or my own.

I went there I had three fittings of dentures and they still don't get right. I'll never go there again!

I had two crowns done at Aspen Dental on University Park Blvd, Sarasota. The first one leaked and caused decay and was replaced under their one year warranty. As we only spend 6 months (at the time) in Florida, about 1 month into our return to Santa Fe, NM the other crown started to give me problems. We arrived back in Sarasota on July 16, and I went into Aspen within a couple of days. They refused to look at the tooth and told me to go to our new dentist (different insurance plan) to have X-rays and confirm which was the problem tooth. I confirmed that it was the Aspen crown.

I along with many others wish that I had read the reviews about Aspen Dental before I went there. I was given the free X-rays and checkup. They agreed that 9 teeth had to be removed. 5 upper (which would have to have a full denture) 4 bottom teeth (partial denture). This was done back in November of 2015 cost (financed of course) over $3000 which they said INCLUDED my permanent dentures. Well since when do temporary dentures cost $1700? Well you guessed it! Went in to have impressions of the bottom partial and before they would make them they wanted another $800. Go back July 28, 2016 thinking I was to get impressions for the upper denture...nope they want more money another $900 to be exact. Not gonna happen. I could've bought a car for what I have in my mouth and am still paying for. Would not recommend them even if you have the best insurance money can buy.

We went to the Aspen Dental in Spring Hill Florida to have my daughter's wisdom teeth extracted. We had received a written estimate of the cost for eight hundred ninety one dollars and had paid this amount in full. Her appointment was at three pm. Pretty late in the day being that you can't eat until after the appointment. We arrived early at two forty pm. At four pm they called us into the billing area for a consultation. We were told that the cost was now One thousand Four Hundred and Fifty Seven dollars and we needed to pay the difference. That's six hundred dollars difference. This is Aspen Dental policy. Your Aspen Dental practice will provide a clear, detailed estimate on the cost of your treatment plan in writing so you know what to expect. We did received a written estimate. We were not given any options at that time. Basically pay or leave.

I came in for a 2nd opinion, they charged me $19 and said "yes we can get you a new lower denture." I pay the money and within an hour get a call saying I need both upper and lower created. I'm like what's wrong with my upper and they say it's not right either (I've had this for years, it's been fine). Around and around we go. I said fine $800.00 just do it all. So here wait a week for an appointment.

I called at the beginning of June and made an appointment for 7-27-2016 (the first available appointment date) to have my teeth cleaned at Aspen Dental in Merritt Island FL. I travel between Alaska & Florida and could not see my regular dentist in Alaska as I am in Florida for the next 9 months. I arrived at my appointment on time, filled out the paperwork and had 2 sets of x-rays done. The X-Ray Tech was reviewing my X-Rays and asking me questions about my dental history when I asked her if they had received my dental files from my Dentist in Alaska. She said they had not received my files. My Dentist in Alaska is a close personal friend who has been my Dentist for the past 16 years and his sister is the office manager whom I spoke with and gave her the mailing and contact information for Aspen Dental to send my records to.

I originally visited Aspen Dental back in 2012 for my wisdom teeth. That appointment went fine and I was referred to a surgeon. I continued to go for the next 2 years. All was well until a $150 toothbrush broke that I was charged for and thought was free until I looked at my bill. It broke within one month of purchase. It kept turning on in middle of night by itself and I was not informed of any warranty at time of purchase so it could have been refunded or toothbrush replaced. I even called Aspen. They made it seem I was out of luck.

Showed up for my appointment 10 minutes early and waited in the waiting room for well over an hour, while a walk-in customer w/out an appointment was ushered in within 15 minutes, even though she entered the building after me. Finally ushered into the chair, and watched the clock tick by for another 35++ minutes. Finally the dr. arrives and prepares. A small window in the door was the only thing. World watching. Lots of girls walking by, with phones glued their ears. 2 women were working next to an autoclave tool disinfecting device... one woman pulls wrapped tools out of the autoclave, obviously hot & dropped to counter then unwraps them. Must be hot, she wipes her forehead with her sweater sleeve then to my astonishment, uses that sweater sleeve as a glove to finish unwrapping the FORMERLY sterilized tools.

I get to my three forty five appointment at three thirty with my paperwork already completed. I wait twenty five minutes before they did a full mouth x-ray. That was fine. Then I go back out to the waiting room. Wait another twenty five minutes. Then they call me and put me in a dental chair that was not comfortably positioned. I wait thirty minutes for Dr **. She looks over my x-rays and said if things weren't bothering me then I shouldn't be too concerned with the gray area around my root canal. I told her I basically came to have the sore in my mouth looked at and I'd gladly pay to have the ViziLite done. She says they'll call me in a little while and then she will take care of it. I go back out to the waiting room for another thirty minutes.

I try really hard not to add more negativity to Facebook, but I just want to warn whoever I canNOT to use this company to save themselves some stress. This is a lengthy one so get ready. Late May: referred by my family dentist for a wisdom tooth extraction. Early June: Scheduled for a referral appointment at Aspen Dental. I needed to switch the day, so I called the branch (Scranton PA) and asked to be switched to the following day. They said sure. I get a call confirming my original appointment, so I call to make sure I have my rescheduled slot. The woman who picks up the phone says my appointment was never rescheduled, and the time I had requested is no longer available, can I come in two hours later? I say sure, and get the confirmation text.

My wife Bonnie had a tooth removed Thursday July 14, 2016. Kevon ** performed the surgical extraction and Bovine Bone Rpic Graft. We are not even sure he is a DDS because it does not show on his bill or prescription and his technique was anything but painless more like a butcher. The procedure took over 2 and a half hours and required many injections of ** (sp?) in order to completely numb the tooth and surrounding gum. She is still in pain today July 18th with no relieve after taking two types of pain killers and antibiotics. She was promised a callback today from ** which never came.

I am a retired disabled Vietnam veteran. I have never been treat with so much disrespect in my entire lifetime. My first appointment was during the second week of June. The office manager (Danielle) attitude had a lot to be desired. Initially, she could not speak to me until next week. Then, she came in and spoke with a customer who was brought back after I was was. My friend stated loudly "well then we must not be important then." Then she told us to wait, she could see us today. She showed me several options and told me that a deposit would be needed and financing was available. She was not friendly or professional at all. They made impressions from my old dentures that were 20 plus years old.

Aspen Dental of Machesney Park, IL; Rockford, IL; and Sterling, IL. I could very easily just cut and paste several passages from many of the other reviews. 10K out the door. Almost a year to get 2 implants. $$$ on top of $$$. Waiting for over an hour past my appointment time only to get told very curtly that the doctor would not see me today. Drove 2 hours to see the doctor again so I could get moving on my implants. The doctor told me that he was unaware I was in the office or he would have seen me. Yeah, right.

My experience here has been mostly a positive one. As other reviewers have stated, they do try to sell you "extra services," so pay attention to your bill (this is true at any doctor). However, I also find that they are more attentive than your average dentist; they listen to the patient and not just in the medical or economic context. I personally had a rocky start here. One of the docs who filled a tooth used a damaged drill and burned my lip and arm because it got too hot, and he didn't really seem to care. Shortly thereafter, there was a billing issue and things didn't look good.

I first went to the Aspen Dental in Bloomington, IL because I was having terrible tooth pain. I called and made an appointment for a Saturday. I get there and get back to see the dentist. She checked my teeth and said I had bad gingivitis and would need a deep cleaning which is 2 appointments within 1 weeks time. They said I needed a root canal, but couldn't get that done until the cleanings were done. Ok fine so I get the cleanings done and go to schedule the root canal. With my schedule it was hard to find a time to get in. I asked to see about getting in on a Saturday but was told they don't do Saturday appointments. I was confused since I had my first appointment on a Saturday and another patient was having teeth pulled that day. So I called because I was in a lot of pain and wanted to get in earlier so the girl said she would check.

OMG, I wish I would have read reviews on Aspen Dental. My experience seems small to other people's but I am still ticked off. I went to the Bradenton Fl office on Cortez June 8th because I had a tooth that had been hurting me. I do have to say that everyone in the office were very nice and friendly. The guy that works at front I think his name is Josh, super nice guy. I saw Dr. ** he did nothing to the tooth that was hurting but had no problem telling me what I was going to need down the road, and it's funny, so many other reviews I read we're told the same thing. I think their training is to lie to people. So on June 25th that tooth is killing me with pain. I realize the tooth is split in half so I call Mon. They said the soonest I could get in is Wed the 29th and there would be no charge for the extraction.

After spending over $11,000 out of pocket last year for dental work at the Auburn Maine location, which I was overall pleased with. My $4000 bridge came out 7 months later. Went to the Waterville, Maine location to get it cemented back in and not only could they not see me as I needed to schedule an appointment, they would not give me a temporary cement kit to reconnect it, stating, "we don't have those." Funny the Auburn, Maine branch sent me home with one originally. The only other advice she had for me was that there must be another issue going on and they will need to take x-rays.

I went to Aspen Dental to get dentures. It was quite expensive and I paid a lot of money out. They quoted me a diff price three times. I paid what they wanted and I have healing dentures as I dont get the permanent ones for another few months. I am suppose to get free relines and the dentures are loose as gums shrink. They are floating in my mouth and hurt. On an appoint I sat waiting for the dentist when I saw that he took people in the office that came in after me. I waited one hour and finally became angry and walked out. They are running a crooked business and do not care about the patients. I do not recommend anyone to go there. This is the Findlay, ohio branch. Angry in Findlay.

In 2011 I had to get dentures. I went to Aspen Dental in Bradley, Illinois. I was there for my final adjustment when a new Doctor came in. He was so rude and actually started snapping his fingers at me when I tried to ask a question. He then proceeded to tell me that all those photos in the lobby were fake, and those were not satisfied customers. Then he asked me to take my teeth out and show my mouth to another patient and try and talk her out of getting dentures. He proceeded to rant and yell at me so I finally got up and left. I made a complaint to corporate and they did end up giving me all my money back plus $600 for punitive damages. That was all well and good but my teeth still not fit properly. I was so traumatized by the experience I decided to try and live with it. Here it is 5 years later and my wife who had been going to Aspen Dental in Champaign Illinois convinces me to try that office.

Fort Oglethorpe, Georgia. Went this morning to have 2 teeth pulled. Signs on windows & website say "free exam & x-ray" for new patients. I was an "emergency" walk-in since I didn't have an appointment. Had to pay $73.00 upfront for exam & x-ray. Dentist comes in & says she can pull the 2 teeth, no problem. Website says extractions are $107.00 a tooth. Should have been $214.00. Nope, was charged $266.00 before the dentist would proceed. After begrudgingly paying, the dentist applies a jelly to inside of my jaw to numb for the shots. That went fine. THEN... she gave a shot through the roof of my mouth without numbing it. Hurt like crazy! Yes, I moaned quite loudly due to the pain. She had the nerve to tell me "shh, be quiet, I have other patients who might hear you." SERIOUSLY? Was she being serious?!

I went to Aspen Dental in Cookeville, TN to have 2 crowns done. When I got there x-rays were taken, and then it was the hygienist turn. She assessed my gums rapidly shooting off numbers to the dental assistant. 4, 4, 5, 5, 6! These numbers are indicative of periodontal gum disease and I would require a "special" cleaning and scaling and be in need of antibiotics put back in my gums. Next the dentist comes in and says in addition to the 2 crowns I need because mine came off, that I would need 2 root canals and 2 more crowns, and 2 cavities filled. No worries, work done that day.

THIS IS SO WRONG. It would not even let me use punctuation. I had to go back ALL the way through a take ALL OUT. Invalid entry letters only IN RED NOT A PERIOD COMMON HYPHEN. I was a school secretary for years this is just not proper English. It took me as long to find all the punctuation to remove as it did to write the review BUT they are in for a challenge.

A word of advice, don't go to Aspen Dental in Janesville, WI. All I wanted was a broken tooth fixed. They wanted to do all these things and told me I need a whole bunch of crowns. Also said I have cavities. I just had my teeth cleaned so I highly doubt that. Charged me thousands of $$. Also charged me for an electric toothbrush and didn't tell me. Not going back. Going to see Dr. ** on Monday instead.

On my first visit, they refused to see me because I had not replied to a confirmation message left on my phone. I DID reply to the confirmation text that was sent to me but the receptionist stated that they required a VERBAL confirmation... If that is true, why do they sent out confirmation text and then reply that they actually received the confirmation text???

Horrible experience... poor very poor service... DO NOT Back up the work. Shoddy workmanship. Extravagant prices. Un-experienced workers in all areas. BILLING and at Locations! Seniors are treated with GROSS disrespect.

We just got back from our first and last visit to Aspen Dental in Nashville, TN. We decided to go there because we saw an ad online saying the first visit is only $19 and a cavity filling is only $114. Wow, right? We all know how expensive dental work is and we actually believed that finally here is a place that will help people for a price they can afford. Not the case at all, not even close. We quickly learned that the cheap consultation visit is what they use as bait to get you in the door and then they hit you with the most outrageous prices ever. My husband needs a simple cavity filled. The price? $1,700. You read that right. I asked them how in the world they came up with that number when we saw online fillings were only $119. She said they start at $119 and that his filling would be about $250. The other $1,500 was for a teeth cleaning.

No wonder why they have a 1 star!! I went for an appointment that was never stated for my partial that is digging my tongue and bottom of mouth currently! There's numerous things I want to say right now!!

My dental experiences have been too many to discuss but in all they have been sympathetic with patient fears and have been at least professional and compassionate. On my first visit I met with courteous assistants who were as described pleasant, non-judgmental and professional. The dentist was as well and informed me she could put a temporary filling into broken jagged molar and I was then moved to office manager to discuss financial planning. She pushed for me to open an account with their financial company which I declined.

I have been to the Aspen Dental office in the North Hills of Pittsburgh a couple of times. Each time the receptionist was rude, and openly discussed other patients and how annoyed she was loudly enough for the whole waiting room to hear. The first dentist I saw said that I would need to have a tooth pulled at my next visit. No problem! I go to get my fillings and tooth pulled and the Dr. who was in that day said he does not want to pull my tooth, but he wants me to have a root canal instead, because I have had said tooth since I was 6, and he would hate to see me lose it. I have no attachment to a tooth that I can't even see. Anyways, each time I have been there the finance woman said "Oh! You're fully covered!" THEN WHY DID I GET A BILL FROM ASPEN DENTAL SAYING THAT I NEEDED TO PAY FOR ALL OF MY PROCEDURES OUT OF POCKET??? They are awful. Sorry, I'm not sorry and I am NOT paying that.

I went to Aspen in Charleston, SC for a new set of dentures. While they may look great they are worthless. I can only chew on one side as the other side does not come together properly. I was charged 1500.00 of which I am making payments. On my last visit they did a re-alignment on the uppers because I kept losing my suction to hold the teeth in. I then got a bill for 335.00. My dentures are 5 months old and am already having to use Poligrip to hold them in place. Shoddy shoddy work!!! I'll never recommend Aspen to anyone!!!

Lets just start that paid visits dont include cleaning or even a second of time to speak with a dentist. I felt like I was in a patient mill. They took a very long time to get my x-rays done and then took even longer waiting for my dentist to do a consult. During that time they really tried to sell me on some "life saving cancer detecting miracle test". When I refused they sent in other people to tell me how great the test was and that it would "most likely" find cancer if it was there to find for the low, low price of $100.00. I felt like I was in some silly sales pitch for a freaking time-share.

Made an appointment and arrived 20 minutes early only to sit there for over an hour to start. Then after a ton of x-ray, I see a nasty dentist and a dental hygienist to be told I need over $5000.00 worth of dental work. I have great dental insurance and was told they would only cover $1600.00 (reason because that's all I really need). Then to boot the financial consultant tells me they weren't going to bill my insurance for this visit, that it was a coupon for the visit and x-rays. They billed my insurance the very next day. Chose a different dentist and have had most work done already for the 20% my dental insurance doesn't cover.

After a friend told me not to go there and that Aspen was all about $, I found this job ad. This more than confirms they are all about production and profit! This was posted on Indeed: "Job Title: Divisional Hygiene Director. Job Description: Conducts visits to assigned regional offices to optimize patient care and increase hygiene production. Assesses office and Dental Hygienist performance; partners with the Doctor, Director of Hygiene Services and RM to create office improvement plans; guides the office to carry out those plans to completion. Provides guidance and positive models to help Dental Hygienists develop; collaboratively establishes patient care and hygiene production goals; and actively coaches Dental Hygienist to achieve those goals.

I had an initial visit at the Horseheads NY Aspen Dental on 4/28. Had a gazillion x-rays done and then had to have them redone since the tech didn't obtain good enough pictures. Within the 4 hours that I was there, I was told that most of my teeth were bad, but that they would only extract 12 of them, and then perform repair work to the rest. Even after learning that I was disabled and on a very limited income. I did have dental insurance, but of the almost 12 thousand dollar total plan of care bill, my insurance only covered about 2k of it. So I left feeling quite down, needless to say.

I went to Aspen Dental in York PA, after not seeing a dentist in 4 years. I was in an accident and had crowns on every upper tooth. I saw two other dentists and an endodontist at different practices in order to have an informed decision. I had several teeth that could be saved and the root canals could be retreated, but I knew I wouldn't follow through with the extensive work due to my anxiety in the dental chair.

I tried Aspen Dental, Sevierville, TN, with my Humana Dental. I was expecting to receive work that Humana would pay for. Instead, I received X-rays and type cleaning that was not covered. The dental hygienist decided I needed Perio Maintenance. I don't even know what that is; never needed it before. She took less time with the cleaning than my regular DH, even though she was supposed to be doing some extra thing, and she was hurtful with the dental floss, which I told her about. Like so many other reviewers I thought the extra type cleaning was done to make more money, not because I needed it.

I was terribly disappointed an hour into my initial visit that it did not including a regular cleaning! There was a lot of wait time in the dental chair (thankfully had TV) and no one told me why -- they could have at least say the dentist would be in after a few minutes. I had a unsettled feeling they were recommending dental work (fillings and deep cleaning) that were not medically necessary. I left with a copy of my x-rays and explaining to them I would not be back. I called corporate to complain that they should be more upfront when scheduling that the initial visit does not include cleaning. The lady was polite and apologized for confusion but said they should have explained that the initial visit only includes x-rays, dental exam, and gum assessment. I have already scheduled an appointment with a cleaning for a new dentist.

First when I went to Aspen Dental Located at 1528 Rinehart Road in Sanford, FL, Mr. ** made me believe that the job would include the final dentures. They charged me 1549.00 only for some teeth removal and a denture that was given to me until my gums were healthy to put the partiaI permanent ones. When I went to get the partial permanent, "Surprise" I have been left with the ones that they gave until my gums adjust and now they are asking me to pay 1700.00 more for the partial permanent that I was supposed to get at the beginning. Mr. ** made me believed that the partial permanent were included on the price. Now he is saying that was a misunderstanding. Really??? And my wife was there with me and she understood the same thing??? I never receive a treatment after they taking those teeth out and they are charging me also for that.

Too bad I didn't see the last review dated April 2016, before I headed to Aspen Dental in Myrtle Beach this week. I went in for what I thought was my second, normal dental cleaning, and same as previous reviewer, no, no, no, that was not correct. I was informed I was having periodontal work because my record stated I suffered from periodontal disease and if Aspen Dental only did a normal cleaning, well, they would be liable for not doing work they recommended. I told them I'd sign a waiver; nope, couldn't do that. And, did I mention I have dental insurance which would have covered the normal cleaning, but did not cover periodontal work?

I went to the Aspen Dental in Clermont, FL. I called for a teeth cleaning, and was told that I would have to come in for a comprehensive exam and x-rays. After that was all done I was told that I needed an extensive periodontic cleaning that would cost over $1500 and a cavity filled and a crown replaced due to decay underneath it for another $1500. I said that all I wanted was a normal teeth cleaning, and they refused to schedule this so I left.

I have been trying since 1/22/16 to get dentures. After many trips and even more phone calls. Could not get a price. Needed 60% down. Quote was down wrong, they needed to add another $800. Office manager is the rudest ever meet. Will not treat me because filed complaint.

I first decided to make an appointment with Aspen Dental after realizing it had been about 5 years since my last teeth cleaning. I was already feeling a great deal of anxiety and shame before even stepping foot into the building for my appointment, knowing the results would not be great. I expected a couple of cavities and a scolding for missing so many appointments! What I went through was much worse. I was brought in to get X-rays taken and was having a hard time getting the back of my mouth done due to my gag reflex.

I will never do business with Aspen Dental. "Jason" the office guy is the most incompetent person I have ever dealt with. The dentist Dr. ** did nothing to make me feel confident in this establishment. I was given a dental plan that was $4,000. I was told by "Jason" that my insurance wouldn't authorize the extractions for 6 months, and that I would have to break the work up into 2 visits 6 months apart. The first visit didn't include the filling I needed (which is the reason I called them in the first place). He said they would do it on the second visit. Because the dentist would want to do the extractions and fillings together. So now "Jason" knows more about what I need than the dentist? And now I'm supposed to wait 6 months to have a cavity fixed? On top of that I was given an invoice for the first of 2 visits of $1297 for extensive cleaning with my insurance covering $225. The patient responsibility was $1072.

I had broke a tooth (back bicuspid) and I went online to find a dentist to take care of it quickly so it wouldn't become an issue later because I was starting a new job soon. I Googled it and Aspen dental was the first to appear. (What a joke!) I made the appointment after explaining my issue and its importance. And when the day came, I showed up, filled out the necessary paperwork, and was guided to the back. The assistant was pleasant enough, explaining that Doctor Taylor would be right with me soon. While I was waiting, a woman customer was in the next open area 8 feet away, being told she had to wear her unsatisfactory dentures, and she proclaimed, " I am so sick of this! Every time I come in here I am disappointed! Get this thing off me! I'm never coming back here!" I just thought it was a nagging, picky customer, but then it was my turn.

BAD BUSINESS ALERT! Do not go to ASPEN DENTAL in Cookeville. What a racket. I only made a late appt there because I started a new job and my regular dentist closes at 4. I have had issues with one tooth for months. My regular dentist had just put a temp crown on it and told me that if I had any more issues, it would just have to come out. So, I called Aspen and told them my long history. The lady was really nice and verified my 5pm appt in about a week. Great! I wouldn't have to miss work! I specifically told her I needed an extraction and that I had insurance and could pay the difference. I wanted an appt sooner if they could get me in. She put me on hold a few times saying she was talking to the office manager about putting me on a wait list to get in sooner because I was in pain. She said I would be called if they could get me in.

I had new dentures made at Aspen Dental in Port Charlotte, FL. I chose the best quality ones ($3400). They do not fit properly. I called to make an appointment for an adjustment and was put on hold for 35 minutes. A technician adjusted them. I am still having problems. I called today to set up another appointment. After being on hold for over 20 minutes, I called on another phone while still on hold on one phone. I told them not to put me on hold and please give me an appointment. Again - put on hold for almost 5 minutes. I was ready to call again from another phone when someone finally came back on the line and made the appointment. Customer service is terrible. I'll report back after my next appointment to see if they fix the problem. Very, very disgusted with the way they treat patients.

Dec 2015. My Dentist was out of town when I had a problem with my molar. I looked online for the nearest office in Saratoga Springs, NY. I made an appointment. Filled out the usual paperwork related to health history and so on. When I was called in, the tech took a Panorex shot then 17 bitewings of every angle of my mouth. I thought it too excessive for a molar that was giving me trouble. When I finally got to see the dentist on my case she said I needed a root canal. Ok, fine. I also asked if there were any other issues and she said the rest of my teeth were fine considering my age of 48. I asked if I could have my X-rays she said, "No." I asked, "Why?" she replied, "Company policy." She gave me two options and offered to prescribe oxycodone for the tooth. I said no to the drugs.

What a ripoff, first time visiting and I had to take over 20 X-rays. My insurance company was called and confirmed that there was no co-payment for X-ray or exams. As I was leavings I was told I owe $120.00. I was quite surprised because I did not expect a bill. As I inquired it was for one of the X-rays. Ridiculous, why was I not informed prior that a cost might be applied. I was not prepared to pay for anything. I ask why so many X-rays and they said that what their company requires. I feel like they are stealing because I have gone to lots of dental offices for a dental cleaning and never ever had to take that many X-rays. I will never go back to Aspen Dental.

My husband and I made an appointment for the first time in this place only to be discriminated because my husband speaks English as a second language. I felt very upset that I took 3 hours off work only to be told my husband would not be seen in their Bradenton office. They simply said I could go to Sarasota about 25-30 minutes away. Not convenient at all for my husband and I. Worst experience ever. I have never been discriminated like this. They acted like our money wasn't worth anything. If they treat their patients like this could imagine the type of work they do. I will make sure everyone that we both know hear about this.

Took my Mom there today who is elderly (83). She had lost a tooth on the top of her mouth in the front. Told them that she did not want to do extensive dental work given her age and also financially would not be affordable. Girl who took x-rays said there was bone loss on her bottom teeth. I told her that my Mom did not want to go through periodontal work and that she just wanted to see if she could get a bridge done. Dentist came in and he was very abrupt, did not smile and very rude.

My husband and I called for cleaning appointments. We had to wait 2 months for the appointment, and when we arrived we were informed that we would just be getting x-rays and evaluations, no cleanings. While we waited, a string of folks walked in all expecting cleanings only to learn that they would be getting evaluations. The estimate for my "work" was almost $1500 for deep cleaning. I called a local dentist, paid $95 for a regular cleaning, and was scheduled for another appointment in 6 months. Although the x-rays may be free, the work they do is at a highly inflated rate and possibly not needed. The scariest part was listening to the number of folks getting financial counseling to pay for their overpriced services. Stay away.

Consumers beware. I visited their office in Estero recently. They advertise a low price for dentures. When you arrive the price is 2x's as much. After mentioning the special price, they acknowledge it. Then in the quote add in a $100.00 for a mold. When questioned about adjustments, if it does not fit properly, they quoted $75.00/adjustment. I walked. I read the rest of these reviews and I am glad I did.

I live about 300 miles from Grand Island. I heard about Aspen Dental and booked an appointment for new dentures. We experienced dissent among the dentist and the hygienist. We were told to leave then within 30 minutes were called to come back for another impression. The dentist was not able to fit the new dentures properly and at the last appointment we were told that after paying over $3,000 we would have to start paying for extra appointments. They are the worst dentures I have ever had. My mouth is sore all the time and now I am experiencing numbness. I think these people should not be in business if they cannot keep their word. At the beginning we were told that they would work with us until they were right. Not so!!

The staff is very unprofessional. They don't listen to the patient's needs. They are only in the business of making money. They don't care about your comfort level when they're taking X-rays and the bitewings. And if you point out that it's uncomfortable or you are in pain they will perceive that as you being rude. The staff is not warm at all, very cold reception. They quoted prices over the phone and when you get into the office they tell you they never did that and that it was the call center. My experience there was awful. The office manager and the hygienist as well as the lady that took the x-rays were totally unprofessional and did not care. I will never go back to this place again. I will never recommend this to anyone and if anyone asks I will tell them to find another dentist office. This place shouldn't be in business long if this is how they treat their clientele. I missed a day of work for nothing but a bunch of crap.

The first time I went in the office to get my temporary partials done, the dentist told me that it was the best she could do and if I didn't like it that they would refund my money and I would have to give my temporary partials back. The office manager then came into the room and said that he would have another dentist look at it and see if she could resolve the issue. She simply fixed what I told her was hurting my mouth and the temps were fixed. After finally getting my permanent metal frame in from corporate to mold so the process would be completed, the first time I went in the office the same dentist I had the problem with the temps came in with the non-processed permanents and said that she need to see if they were comfortable. Not only were they not comfortable, but there was a big space in between my canine tooth and where the partial started.

Bloomington, Indiana office... Worst experience ever. Employees/dentist were rude, rushed, and have lied several times. Now they are refusing to do adjustments on dentures that they didn't make right. 3 days ago, I was told that all adjustments and permanent dentures were paid in full. Called back yesterday to make appointment and they said they will not see me unless I pay another 1800. They won't even run it through my current insurance to see if it will pay. Now I am stuck with dentures that don't fit and they won't do anything to make it right. Avoid this place...

Office Staff is horrible. Every time I go in there I am charged extra for something. So today I go for cleaning. I have been a patient for years and have spent thousands of dollars at this practice and I get there and Aisha wants to charge me double what the insurance will pay. I have insurance call them and tell them I should only be charged $60.00. Well she won't take a fax from the insurance company, won't listen to the insurance agent on the line, tells me "oh well we can get a predetermination but that is gonna take over 30 days and then you can make an appointment!" Really that how a existing patient who has spent thousands is treated at this office. While all this was going on the office manager Stephanie was hiding in the back; I was told she was busy. I have filed a formal complaint with Aspen Dental for the practice in Tampa. I will never return to that office. POOR Patient treatment!

If I can give this place a negative star I would. This place will charge you for anything & everything even if you do have insurance. I was given a "estimate" the first time I went. When I arrive a different day for the actual procedure they try to charge me for more than what I told them all I wanted done. When I left I paid for all what I supposed to pay and even got a statement showing my balance was $0. Then several weeks later got another bill from them saying I still owed them. They claim my insurance didn't cover it all, which they should know this beforehand. Beware they will charge you for anything!!! I will not be back. I have never had a problem with dental insurance before anywhere else.

This is for the Aspen Dental in St. Clair, PA. I went to Aspen Dental for dentures, thinking they are a big practice and I would be good to go. I thought wrong. Although the staff, other than the dentist, was nice, they were all very young. They weren't even old enough to have any life experience, let alone experience to do denture work. It all started with the dental assistant doing the impression. While she was doing the impression, she wasn't even looking at me or focused on me. She was looking in the opposite direction talking to another assistant about personal life. Not even work related. The impression is the most important part of the process and the denture plate will only fit as good as the impression.

I made an appt. with the St. Pete Office to get new dentures.. Original appt. was for 3/17. I fractured my ankle and was having bowel problems so I changed the appt. to 3/24. It was confirmed by email for the new appt. On Mon. night I called for possible cancellation of the 3/24 but called early Tues. that I could keep it. The girl said "okay... we got you covered for the 24th at 1:15." Even though she said I could consider that call my confirmation, they called later and reminded me of the appt. on Thurs. the 24th at 1:15. I was there at 12:40. I had to hire someone to take me over... My fractured ankle is in a boot (with the cash money to pay for the appt. and the dentures).

My first visit was for tooth pain and I left there with a treatment plan of $8k. I refused to sign the financing agreement they placed in front of me and I would schedule the work individually. For now I wanted to take care of a tooth that I was told need a crown and that I would have to PRE-PAY for the work to the tune of $358. I explained that when I had the money I would schedule that work so I scheduled the cleaning that I know my insurance pays for first. Went to Aspen Dental this morning for my teeth cleaning and was told I owed them $175 before even being taken to the back for the work. When I asked why I needed to pay (I knew that annual cleanings are covered by my dental insurance) I was told that the dentist had ordered some special cleaning and whitening procedure. I told them "NO. I am here for a plain cleaning and that's all."

Here they get you in quickly, discuss the treatment plan and cost after the cleaning and exam, offer a senior discount. Everyone is friendly. They go out of their way to meet your time constraints as I travel a lot and I heard the receptionist tell one man prior to his check up that she was sorry that they did not take his insurance and what the exam would cost instead of hitting him with that afterwards. Maybe other locations are not like this one, but this one is FABULOUS.

I made an appointment for a tooth extraction, 2:45 pm. It took him 1/2 just to come in and start the numbing process, then he gave me first shot in my gum, left, came back, went for second shot in the roof of my mouth. It was very uncomfortable and on top of that I made a noise, and his little ** dimwitted assistant laughed under her breath right behind me, so the numbing process took another half hour. Finally he comes in to start to remove my tooth. He had to break it in several pieces, sawing and yanking for I would say 45 minutes more. Once he finally removed it, I had to get up and rinse in the sink. They took another X-ray and they weren't sure if there was a piece left or it was just a shadow so then he goes back in to make sure it was all gone.

I booked an appt for myself at Aspen Dental because I know they do dentures right there and I would not have to walk around without teeth for long. Recently, my 17 year daughter was having tooth pain and the dentist could not see her until April 13, 2016 so I got her into Aspen who sees patients within a week. I took her in and not only was the wait ridiculous but what I thought was going to be a tooth or a couple possible fillings turned out to be, according to her treatment plan, $11,000 and $9,000 I would have to pay. Let me just say that my daughter has been going through so many procedures with her mouth for more than 5 years. She had to get so many teeth filled and root canal and some extractions. Then had to get her mouth widened because her overbite was insane. She also suffered with TMJ so it cleared that up. Her teeth moved so fast that she only had to wear the palette expander for like 3 weeks.

Aspen Dental was assigned to me by Cigna as my network dental provider. They are a network DHMO dental office through Cigna which means I have a Patient Charge Schedule so I know what my costs are up front for procedures. Aspen has not honored the agreement they have with Cigna and continue to bill me up to 3 to 4X the amount I am scheduled to pay. For my crown, they billed me the entire amount and didn't even submit it to Cigna Dental. They tried to tell me that my insurance lapsed (not the case as the premiums are paid through my NJ State Pension) and Cigna assures me that my dental policy is in effect. I have asked Cigna and the BBB to intervene. Waiting to hear if they can get a successful resolution.

Today is such a beautiful sunny day. It's too bad I've got a psych myself up to go pitch a fit at Aspen Dental for unethical business practices... Do not go there!! They say your xrays are free but they gauge you like crazy for everything else to make up for it. This is not easy for me to complain believe it or not... The technician KNEW I thought the goody bag they hand you when you leave, was free, and no one said a word. I did not need an electric tooth brush (charging me 30.00 more for it than at the store!) Nor the tooth paste or mouthwash... YES FOLKS THAT WHY CHARGE YOU WAY MORE FOR IT AND NEVER ONCE ASK YOU IF YOU WOULD LIKE TO BUY IT! I expressed my unhappiness twice regarding the price charged for two fillings and a teeth cleaning/irrigation (almost 2,000!!!) But they only offered to reduce the price was to take fillings, treated teeth or extractions off...

The other reviews are very similar to the experiences I have had here. My first appointment was for a cleaning, or so I thought. After a few long waits I was seen for a brief time, then left in the chair for a little longer. Finally I was told that I was not getting a cleaning and I would have receive a phone call to reschedule that cleaning... Which I never received. Finally I called and made that appointment for my cleaning. When I arrived that day I was told that I would have to pay $100 for this "extensive" (lol) cleaning regardless of my insurance because of what they believe is necessary; however having had a second opinion I've been told that this was actually completely unnecessary. Since this is the only place my dental insurance allows me to go, I made yet another appointment to which I told I was 5 mins too late to be seen and would have to wait to see if the next patient showed up.

They will force the explorer into your tooth and leave it sticking in there and say, "Oh, just checking for decay" in my healthy teeth. Ha! "I'm just checking for decay" **then creates a hole in the tooth** And they shoved a stick into the gums and AFTERWARD say your gums are red because of gingivitis. I still have the small hole in my teeth to this day and I have a receded gumline now. Oh guess what? No lawyer will sue them until your mouth is completely screwed over ($10,000 in damages).

I have been a patient of Aspen Dental for several years moving back and forth between their New Hartford and Rome offices. I had to go to the office that was most convenient for me at the time because I required child care. I have had several teeth extracted at Aspen Dental since 2010. Most of them back molars. The procedure was always done by the traveling oral surgeon because the regular DDS does not extract the back teeth/molars. About two weeks ago, I had a tooth extracted. Tooth #3. For some reason, they allowed the DDS and not the surgeon to extract the tooth. I immediately knew the difference because it took the DDS close to 20 minutes to remove the tooth, which had been previously root canaled but never capped. Any other extraction I have had has taken less than 5 minutes.

Made an appt with Aspen Dental for a check-up and teeth cleaning. Was told by office manager after spending 5 minutes with hygienist and 5 minutes with dentist, after having full set of X-rays completed by a tech who cut my mouth and knocked the X-ray machine into my jaw, that in order for anything will be done I needed to give them $1600 for a procedure I did not want or need. Office manager told me he would not "compromise" his dentist's license by only doing what I, the consumer and the patient, requested, but that if it was a matter of money he would be glad to set me up with a wonderful payment plan.

I had a root canal one year ago. I knew something was wrong when I kept having a funny feeling at the base of the tooth. I have been back for three cleanings and a crown. Kept telling dentist about the problem... "Oh no problem. Sometimes it takes as much as two years for the tooth to settle." Long story short. I now have an abscess and don't want to go back to the Aspen hacks. I am so mad. This is just a sampling of what they have done to my boyfriend and I. They are hacks with only making money on their minds, with no regard to patient care. Not happy at all.

I have regular dental care and need a dentist in Florida and Colorado. I went to Aspen Dental, University Parkway, on 02192016 and could not believe their sales tactics. All I wanted was a general cleaning. They insisted a, as I was a new patient, to do a full work up. The dentist agreed my teeth and previous dental work was first class. He noted scale that needed to be removed and recommended deep scaling.

I went to Aspen Dental for a cleaning. I signed a form, stupidly without reading it carefully since I thought it was just receipt for services rendered. Unfortunately, it says I agreed to $239 worth of work that was due and payable before any work would be rendered. The hygienist also talked me into buying a 4 oz. Flopuridix paste for $40 that was purportedly by prescription only. When I got home I found I could buy the same tube for $18 without a prescription. This is a fleecing of America. These is not a trustworthy company. Buyer beware!

This place made more mistakes in 5 weeks than all of my previous dentists in 50 years have made. After our first visit my husband remarked that it felt like we had just left a money hungry, used car lot. First, the prices advertised on their website are nowhere near the prices they gave us on our estimated costs of procedures and what they charged us. Outrageous prices for cleanings and crowns. Then, they somehow came up with a completely wrong last name for my husband and never could get it corrected. Still haven't. They said my crown would take 3 weeks, (longer than I have ever waited for one) and it actually took over 4 weeks for me to get it put on. My "temporary" was replaced 3 times because it broke into pieces in less than a day each time. I eventually just went without it. They said snow delayed it but it actually ended up in a completely different city, and that office kept calling me with appointment reminders that I did not have.

Before I relocated I knew I would need a root canal because a previous dentist drilled too close for a filling. I checked my new service providers and Aspen's website stated root canals and crowns, I even called to make sure they did both. I was told yes. Had the appointment and of course they do the typical X-rays and the number account. Now I have never heard this before and went to a prior dentist about a month before and had 0 problems but that main tooth. Aspen said I needed a special cleaning for my teeth and also had an infection in the tooth that needs a root canal. I was given an antibiotic. When I went to leave they said they would have to refer me to another doctor for the root canal (now they said before they do it) and gave me a quote of almost $800 out of pocket expenses for crown, toothbrush and a bunch of other stuff that didn't make sense, this was with my insurance share as well who pays 50% of everything.

After three years my PERMANENT cap fell off. The glue that they used disintegrated. I had not eaten anything hard. It just fell out. I called the Rivergate Tn. office to get it reattached and asked if it would be warrantied. I was told "it should be". Well I went to the office this morning at 7:30 am and after they had me fill out more paperwork I was told that they do not stand behind their work. And I would have to pay $101.00 just to have the dentist look at it and a fee for regluing it back on. I was very disappointed because when I had the $4000.00 worth of work done originally I was told they would warranty the caps if they fell off. I have three other caps that Aspen Dental put on, now I have to wonder how long before the glue disintegrates on them and they fall off in my mouth. Sounds like it is time to contact a lawyer.

My upper dentures were cracked again (the FIRST dentist that made THOSE was screwed up too -- it broke 3 times in a YEAR! just saying). So I couldn't get an appt. for a month and went to a local Aspen Dental. I thought I had to get new ones! They fixed the old one to provide a template for the new ones (FULL set --they said I wouldn't have a good fit pairing it with the old one, ok.). I did not KNOW that they could fix the old one, and so WELL I might add. So I had it in my head that I needed another denture, no matter, and I had no idea how expensive they were, but I signed on the dotted line -- 3,300 dollars -- got my old denture back, and unlike other 2 times I got it back from the other place. It was perfect - not a sign of a crack.

I had some minor pain in a tooth but I don't have insurance, so I took advantage of the free exam for new patients. I hadn't been to the dentist in over a year but before that I had several fillings and cleanings, so I haven't neglected my teeth. I was super shocked and even laughed when the dentist told me I had 14 cavities! She said I even had cavities UNDER my fillings. She also claimed I had huge cavities in my wisdom teeth and they needed to be surgically removed. About 18 months ago I had my wisdom teeth SEALED b/c the old dentist I went to said they were fine and didn't need to be removed, and it would actually be bad for me to remove them b/c I'm 33 and they are deeply rooted. At this point nobody had even addressed the original reason I came in, which was the 1 tooth with minor pain, and I'm already at 12 fillings and wisdom tooth extraction.

I'd luckily been warned by a friend about going to Aspen, and after my new patient exam the warning turned out absolutely correct. The good - the staff were friendly, competent and quick at their jobs. If it weren't for the bad side I'd be happy to be a regular patient there. The bad - Aspen is a sales mill. They're car dealership sneaky. My friend warned me that they would try to slip in charges, and sure enough it happened. Here's how it goes. The friendly dentist and assistants will give you a free exam and tell you that when you come back for a cleaning, you'll "take home an electric toothbrush, special toothpaste and rinse". They avoid saying that it costs extra. They'll put a screen in front of your chair so you can see your x-rays, but also so you can see any alarming things about your teeth being typed in to help upsell the products.

Terrible!!! My husband called and made an appointment for our 6-year-old daughter who was in pain. They made her an appointment for a cleaning and said they would figure out what she needed at the appointment. They cleaned her teeth, took an X-ray and then the dentist came in and said they don't do pediatric dentistry and she would be referred to another dentist! WHY WOULD THEY NOT TELL MY HUSBAND THAT WHEN HE CALLED? THEY ARE DISHONEST AND IMMORAL! We have Cigna DHMO insurance which is supposed to cover all kinds of dental procedures but never does, we get moved from one terrible dentist to another.

I had my teeth removed on Aug. 20th 2014 and have had one problem after another with the dentures provided by Aspen Dental. The 1st set although not what I was to end up with had to have the bottom denture have a tooth partially cut off in order to fit over an impacted wisdom tooth of which they twice refused to pull. My next set of dentures of which I had to pay for myself was made with a shorten bottom dentures. I told them that they were too tight, but their reply was that I'll get used to them.

Had an Appt. For 11:30 got there at 11 am. Was told on phone extraction was $99, it was 175.00 that's not the main problem. Sat in office for 2 and half hours before seeing Dr. Finally saw Dr. He numbed me with injections to extract tooth. Left room. After an hour and a half, numbing agent wore off. A technician (not the Doctor) came in an injected me with more numbing med. (Only) Doctors are to do this! Doctor finally came in to extract tooth. Tooth broke in half after much pain and pulling, I couldn't hold my jaw open. Doctor told tech. To get the "root puller" so he could get the rest out. Tech came back no puller. Doctor walked out, bloody gloves, people going in and out. They state they only have one and it's in the autoclave being clean. Doctor said he would improvise, make his own.

My wife made an appointment for a cleaning. (She is a new patient as we moved.) Her appt. was on 12/29/15 at the Oak Creek, WI location (S. Howell Ave.). She is told when she gets there that they do not need to transfer dental records from previous dental office, and that she has to go through a new patient exam, which altogether from the time that I dropped her off, was 1.5 hours. Too LONG! She even complained while inside and the rude lady said what was the big deal.

I spent $2,450 dollars on a set of dentures. They did not fit with a Huge gap and the bit was off. When I complaint they took and grinded them and made them worse and said "here you go. Sorry that all we can do." They look like someone smoking crack made them. I would recommend you shop around before using aspen dental. I wish I would've. Their money back guarantee is a lie! I guess I could bring them to small claims courts but they took all my money.

We've only been to Aspen Dental a few times and we are highly dissatisfied. They change patient appointments without asking the patients first. They've called us several times claiming one of us had an appointment at a time and day different than we know we first scheduled. They work very slowly, a 40 minute cleaning turned into a 3 hour task. They also treated their patients like they were completely clueless and dumb. Switched dentists, much happier now!

As if Aspen Dental hadn't done enough to really make me hate them now they have fraudulently billed my insurance. After my horrific experience with them in April I decided to go back to my old dentist in October. When they billed my insurance for my October cleaning it was denied because Aspen Dental had billed for two cleanings in April! One under Aspen Dental and one under another name (RJ & Associates or something to that effect). Does this not scream SHADY to anyone? When I called Aspen Dental they said this is how they bill for the "gingivitis" protocol which by the way I did not need (confirmed by my old dentist). When I asked her if they planned to bill me full price for my next cleaning, had I gone back, she had no answer. These people are beyond scammers... They shouldn't be allowed to do business ANYWHERE!!! Beware people BEWARE!!!

Went to the office in Holland, Ohio on 9/2015. My top teeth were very bad. Advised to get them all top one pulled. I did, it went GREAT. They put my temp plate in. Was good. Healed GREAT. So 6 months later, I went back to get my permanent top plate and OMG did not fit, hurt like **. Could not wear so they SAID they will fix them. Well 10 months later they still not fit. The dentist said you will just have to get use to them. Ya, whatever. They are so big, I cant even talk and they hurt bad. I am going to contact my lawyer so I can get my money back and go somewhere else. And they cleaned my teeth. Told them ONLY do what my insurance pays for. Well, got a bill for like $50.00

Had dentures done and they never fit properly. Have had them a year and a half, have not worn them in over 6 months. They hurt, don't fit, have to use goop and still fall out and my permanent ones look like monster teeth. Awful, rotten experience. We're told time and time again "you will just have to deal with it, sorry," even money back guarantee and said "sorry you only had a 90 day and it's up. Have a great Christmas." Rotten, horrible experience. Never go to Aspen Dental, are horrible and should be shut down out of business.

I had two temporary crowns on and the permanent ones waiting at my dentist when one molar became "hot". Cannot apply permanent crowns on a "hot" tooth. An Endodontist in Ft. Wayne, Indiana was scheduled but could not do the needed procedure to correct this until Christmas Eve. Aspen Dental told me on the phone that they had an "Endo who comes twice a month who could do it sooner here in town and much cheaper".

VERY BAD experience. Because I was not a "new" patient I had to wait a week to be seen for a broken tooth and a lost filling. After waiting a week in pain I finally go to my appointment. When I walk up to the building and a young man who looked homeless was blocking door while smoking. I go to sign in and no one acknowledged me. When I advised the office staff they had someone blocking the door and forcing their patients to walk thru carcinogen of cigarette smoke they all looked clueless? Finally office manager informs me that "We can't do anything is a public area." This made a bad situation worse. She told me if I didn't like I could ask him to move. The only reason I went to them was because of insurance. The experience before this was also one of the most unprofessional dental experiences I've had to experience. Looking for a new dentist.

On November 21. 2015, the doctor at the Pensacola Aspen office pulled the remaining nine upper teeth and a denture was placed in my mouth. They gave me pain medication and antibiotic for the pain and any possible infection. The Monday after there was a follow-up to see how the extraction sites were healing and another on November 30 for any adjustment to the denture. I was told that if there were any problems, please come back to the office and they would be addressed.

October 19th 2013, I went to Aspen Dental in Muskegon MI. to have my teeth pulled & dentures. That process went well, but since that time, I have back to Aspen Dental to be adjusted for a better fit, 17 visits. I last went back to talk to Dr. Nick ** and he said there wasn't anymore he could do for me, only to refer me to an oral surgeon for possible implants, costing another $5000.00. I asked him, "Why implants if my dentures don't fit properly?", he advised they would screw my bottom denture in & therefore a better fit. I'm suggesting he make me dentures that fit! I'm using 2-3 tubes of Poligrip monthly, just to keep them in my mouth. I would appreciate any help, or suggestions you may offer.

My wife went there to get her tooth fixed. They had to sent the impression 5 times for the bridge to get it right and they kept charging for every visit which was their fault. When we talked to the manager he said, "do not worry, we give you a discount." I did not get any discount and top of that they sent me a bill of $180. We received this bill 4 times and every time we call the manager, he said do not worry he will fix it. He never fixed it and we kept receiving the bill. So clearly horrible dental and customer service.

I went to Aspen because I wanted some dentures or maybe implants, turned out that I had torus mandibularis and had to have those removed. I believe I was ill advised to have all of the top teeth, all of the bottom teeth removed plus the torus. It was and still is very painful. I had asked the dentist if I would be able to eat within a week because we were leaving on a vacation. He said, "Oh yes, you will be fine."

Went to Horseheads Aspen Dental, they got a call from someone to mess up my teeth in which now I'm going to loose 5 to 7 teeth. Called the sheriff and this office is being investigated. Am calling the insurance to let them know about the fraud.

I went to Aspen Dental in Clarksville Indiana for a new set of dentures. I paid $3000 for dentures that do not fit. I returned 3 times for consultation because the lowers did not fit, made sores in my mouth and came out when I eat no matter how much denture adhesive cream I use. On the third visit I was told I, " would just have to get used to them". This was May 29 2015. I was told to come back in a year. I had to go back to my old dentures. I would NEVER EVER recommend Aspen Dental. All they are interested in is getting your money. Their Satisfaction Guarantee is worthless.

I went into our local Aspen Dental office in Belle Vernon, Pa. Chief complaint swelling and severe pain in upper jaw. The girl doing the X rays was very rough, and the dentist awful. I have never been to a Dr's office that I left so disappointed, upset, and concerned. He had no compassion, and horrible bed side manners, he said I had an infection but refused to write me a script and told me if it hurts that Bad he could pull it. I always was told you never pull an infected tooth, but I'm no dentist, so they did absolutely nothing and as I lay in discomfort tried selling me on a gum cleaning. Really, worst experience of my 31 years.

$5000.00 and 6 months later and a front tooth popped out of my upper denture at work last night. Because I was the only healthcare practitioner on duty I was unable to leave my job. I glued front tooth back in and called Aspen Dental this a.m. They said that I voided my 5 yr warranty and I asked what I should have done. I was told they make a special adhesive for dentures. I asked why I wasn't informed of this to begin with and they had no answer. I'm thinking they don't want to draw attention to the fact that teeth are popping out only months after they've given you their inferior quality product to begin with. I requested a callback which as I suspected...didn't happen. Small claims court seems like my only option and since they drained me financially I can't even afford to go see a reputable dentist to replace these yet. Buyer beware!!

Aspen Dental! My appointment was 2.45 pm, came here at 2.30 pm, 15 mins early. It's 3.15 pm and I am still waiting, 30 mins! What I know if you made an appointment you should make it sound it like an appointment. This is my first time came to this Aspen Dental thing, don't know.

My story started at The Largo FL Office on Seminole Blvd. So many things were wrong I am not sure I can explain in just a few hundred words. They cheated me, they lied to me, they pulled a tooth that did not need to be pulled, when it was time to get my permanent partial, I could not get it. Before I started the process I asked over and over when I paid them $400+ out of pocket, plus my insurance (they said 1100.00) if there would be any more charges, they said NO. 2. They told me I had to come in once a month for 6 months before I could get my permanent partial, while my mouth healed (found out that was a lie too). 3. The denture guy, made my partial wrong - it cut into my tongue on the right side of my mouth.

I should of just stick to all the bad reviews I was reading about Aspen dental. All they want is your money! They don't care about you or them trying to help you. I was in real bad pain and the doctor said "I gave you ibuprofen." I told him I've been taking that for a week and it didn't help at all. He said "sorry that's all I can do" and left the room. Then this lady appears out of nowhere and starts throwing numbers at me. "You need this much down and this is the total if you want anything done." She didn't offer no payment options. Nothing!! Never been to a place where they treat people like this. Disappointed.

I'm really not one to write bad reviews, but I'm very disappointed with the outcome of this bottom denture I got from Aspen Dental on St. Lucie West. At one time it use to stay in when I ate coming loose once in a while. At the same time they're telling me its the way my gums are and pushing for Implants that cost around $3-4k for a set> And I'm telling them I can't afford them, not everyone with dentures has implants! So then because they're new you get sores, so you have to go for an adjustment! Now after 2 or 3 adjustments too many they don't stay in at all!! EVERY TIME I eat they come loose in my mouth!! The problem there you very rarely have a dentist checking before the adjustment, its always the Dental assistants taking care of you! That's not good!

I made an appointment with Aspen Dental because I knew I needed a root canal and was in serious pain. I didn't currently have a dentist but I did have insurance. I went in and they gave me X-rays and checked my teeth, all without addressing my only concern at the time: the need of a root canal. I was told I have periodontal disease and needed a ton of work to make me "healthy" again. After I made them understand that I first and foremost needed a root canal, the total cost to me was quoted as, well over 6 thousand dollars. That was with my insurance. They lead me to believe that I *HAD* to address all the other issues as well as the root canal, with a series of visits for the next few months.

Naples Florida Aspen Dental. I went in for a bad tooth causing me so much pain. After going through an hour process of X-rays I kept telling them I needed to get my tooth pulled, the dentist came in. Young blonde woman totally ignored what I was saying inspected my mouth shouted out words to the office manager who was typing in a computer. At the end the dentist told me, "Ok YOU NEED ALL YOUR FRONT TEETH REMOVED AND WE CAN SAVE A FEW BOTTOM ONES and make dentures". I said, "I need my tooth fixed is all". "Oh no, your whole mouth is bad, dentures or nothing, you need an oral surgeon to remove your tooth, it's a simple extraction, oh no, all or nothing". I was horrified. Don't waste your time. They are all about money.

Took my wife to Aspen Dental in Peoria IL on an emergency visit. New patient was our status. She had horrible tooth pain needing extraction on at least one or two teeth. Their required x-ray which dentist said she would need all of her teeth extracted with $2000 out of pocket costs. And the only reason we had gone to the dentist in the first place was to extract one or two painful teeth which after having to call again the same day, Aspen Dental did finally extract two painful teeth. This dentist was willing to make my wife wait three more days for the extraction. Because they were so busy. We already had our appointment for the extraction, but the dentist was more concerned about charging thousands of dollars for dentures which she does not need except according to the dentist she does... She is OK now with the extractions complete... We will be looking for another dentist in the future.

Don't believe their nice ads!! I went to get some dental work, cleaning and I knew I had some gum problems. They quoted $2076.35 for the work that needed done. One was a crown for $892.50. There may be a $215.05 charge for core buildup including pins that may apply to this. I decided I didn't want to have the expensive crown done, opted for a cheaper fix. They gave me a printout with the total of $2076.35 with a credit of $1017.15. I went through their DentalFirst finance plan. As I wasn't having this part of the work done, I checked my balance, and this amount had not been credited, along with the $104 they charged me for an xray that should have been free.

I went into Aspen Dental realizing I needed a lot of work. I had an upper and lower partials made. The upper had only needed 3 teeth, and two were in the back and one in the front. I decided to asked if it was possible for a bridge in the front. They put a temporary in and that was fine. However, since the permanent bridge was put in place and I have been in pain for several months. It really wasn't until I told them I wanted my x-rays because I was going to a periodontist. Did they even listen to me? They will not take responsibility, and I believe they didn't fit it properly and they allowed me to be in pain for a couple of months. I have a periodontist appointment for his opinion. My bite is off and it is not in line with my bottom partial I believe. My recommendation is not to use this company, I regret ever going there.

Went to Aspen in February of 2013 and had over $12,000 of work done!!! I had to take a loan out through care credit and was charged 14% on the loan!!! In May of 2015, I received a letter stating that they overcharged me over $1600!!! I would like to know if Aspen should have paid me interest on the money they overcharged me seeing it was two years later and I'm paying 14% on the loan?? If anyone who reads this knows, please reply back.

It started in Pittsfield mass in 2014 mid Oct. My crown broke off my lower front tooth. I went into Aspen Dental and ask to replace my crown. They said it was way too small so they suggested I put in a partial. I ask how much would it cost. They said at least 1500. I said "how much for a crown?" They said 800 but they can't guarantee it wouldn't break again so they convince me to get a partial. But before they can do this they need to remove my lower molar so it could fit. They said I need to pay them in full so I gave them 750 plus they got me involved with Genesis Credit. Big mistake. So they got all their money from the day they put my temps in. I went back several times. They assured me they wouldn't fall out. I wasn't comfortable at all.

My appointment was 1:30 pm, I was waiting & waiting. They took me after another 1 & 1/2hour. I have only 10 minute work & cost way too much. My friend she have 2 root canal & 2 crown, same price I did for one.

I ordered a new set of upper dentures, paid 80% upfront and balance when delivered. Was happy with them and it only took 3 adjustments for them to fit perfectly. After 3 months the problems set in. While eating one of the teeth fell out. Took it to them and they repaired it within 20 minutes. Then 2 months later another different tooth, fell out. Called and complained about it and they said they would investigate it. They came back to me 5 days later and said that according to their dentist the problem had to be because I was not wearing a lower partial and that was what was causing the individual teeth to keep falling out. I explained to them that I had been wearing an upper denture for over 35 years and not one of those teeth ever came out and had never worn a lower partial. They said that had nothing to do with it. I asked for a refund under their commercial stating that. They told me to bring in the denture and they would refund me my money.

My husband had a crown break off and needed immediate care. His dentist had retired so he was a little in limbo about where he should and could go for care. We'd both seen ads for Aspen Dental and in our area that was the only office that advertised emergency services. He walked in with one issue and came out with a $5000.00 debt and in a matter of weeks lost several other teeth. He wouldn't go back, he was actually traumatized. I tried calling several times to resolve the issue and was given the bum rush and no plan of resolution. Now they are suing him? Run, don't walk away from this company!!

I went to the Aspen Dental office in Columbia, TN to get a full set of dentures. I walked in and they all but welcomed me in with open arms, (I should have seen that as a sign). The young woman explained how their process worked. First they would take impressions of my teeth, then they would pull all of the remaining top teeth and enough of the bottom for a partial to fit. I would get a "training set" first and then in 6 months or so after my gums have had time to heal I would get my permanent set. She showed me some samples and said that the only difference between the "Classic" set and any of the upgrades was just cosmetic. As for the care, I would come in several times to get my soft liner replaced. So I got the "Classic" set.

I needed a dentist who'd work with me on an affordable plan. I live on limited income and am painfully aware of what my budget can afford. Utilizing limited insurance coverage to my best advantage (not the dentists) is critical. I stumbled across Aspen Dental's storefront sign, free exams & x-rays. Before the appointment I stressed this importance and they repeatedly assured me it was "free." On my appointment I was told they submit payment through insurance, which utilizes limited insurance coverage. That's specifically what I'd stated I needed to avoid. That is not "free." This defeated my whole purpose for going to Aspen Dental.

I went to aspen in portsmouth to get 3 fillings on Thursday of last week. The dentist had pushed too hard and knocked out one of my front teeth. I said "no problem I guess as long as you can fix it." He said "no I do not think I can or will be able to do anything for it." I looked at the helper horrified but said nothing. Next he was putting in something and asked me to relax 5 times and pulled on my cheek hard. Now I have not moved an inch since I got there and I think the doctor was mad for messing up.

When I made the appointment I especially told them I don't want hear all this garbage about how they can save my teeth. I already know I need dentures for the top. I went in for my X-ray and exam and when I met the dentist she told me I had to listen to all the options. She was very rude about it. After agreeing I need dentures for the top and also agreeing I have an infection I asked her for an antibiotic. She refused the antibiotic. I met with the financial person. She told it was going cost me 4850.95 for the work on my top extractions and my dentures. I told her I can pay $600.00 every two weeks until it's paid off, if I would be able to be put on payment plan.

After consultation and at the Largo location of Aspen Dental, paying a 50% deposit, I decided the next day to get a second opinion as the treatment plan proposed did not sit well with me. I have called to cancel the next day appointment and requested the refund of the $1,120 down payment. I was assured this was done immediately. Usually a credit card refund takes 2-3 business days. I contacted Aspen Dental several times by e-mail. Finally I received a phone and again was assured refund was initiated and it will take 3-5 days. After the 5 business days no credit to my card. E-mail again, another phone call, this time I was told refund will take 5-7 days. Lies after lies.

I got bottom dentures made there because they said one day service. Took three weeks before I got them. Took another five weeks before I could get them to stop hurting. After that I still could not you anything like me or even toast. Took them back. Took them back since they have a money back guarantee. But they said they could not give me back my money, that you have to adjust them which there is no adjustment when you're to make completely wrong.

Paid $6000 for upper extractions and plate also bottom partial. They left a tooth in on the top and I didn't know until the swelling went down two weeks later. That's why my teeth were not fitting and they didn't believe me just thought I was being picky or difficult. Then tried to remove the tooth that would not numb because it was abscessed. Worst pain EVER. Finance lady agreed to compensation of the anesthesia as I am now going to have the fear of having removed while awake. Went back to get my bottom partial and it didn't fit yet they insisted that it did. Was literally attacked (verbally) by the finance lady who insisted that I told her I was going somewhere else to have the tooth removed.

My husband went to this dentist in St Clair and well let's just say the management lady was DISGUSTING. He sat waiting for about an hour for the man to look and then we went to see the pricing. The lady gave all types of things that was supposedly wrong, had the nerve to say the dentures are cheap. Well I don't know what's cheap because 1,399 for each is not cheap. We ask how much to remove teeth she said 2000. I told her another dentist place offer cheaper. She got mad and said for me not to yell at her. I will never recommend this place. They are scammers and unprofessional. In my case you're not white, you're not right.

Part of a filling came out so I went to Aspen Dental in St. Clair, PA yesterday, 8/20/15. X-Ray Tech. was very pleasant. Was taken back to an office (cubicle) and sat for over an hour and 45 minutes til the dentist came in. He left and I didn't see anyone for another 15 minutes. By this time my Restless Leg Syndrome has kicked in and I was pacing in the cubicle. The "cleaning girl" told me I have gingivitis and I'd have to have all kinds of procedure before the dentist would fix my tooth. By now, I was so tired (I have MS) that I just wanted to leave. General Manager said I had to give $200.00 upfront before I could have the special cleaning done so I could have the dentist fix my tooth that needs a filling. I even had 1st time patient coupons to use. I'm on Disability with no dental insurance but my brain works fine. I will NEVER go back even though my tooth HURTS. I consider Aspen Dental a SCAM.

I went there for dental work and when the dentist was NOT able to do the work right I asked for a refund to my financing and they are keeping $488.00 for a Perio SRP 1-3 Teeth, Quad for six teeth and a Stannous Rinse, and a Oral Cancer Screening that was never discussed or agreed by me. The office manager just added these charges in with the other work that was suppose to be completed. Now they are keeping $488.00 of my financing. They do all the paper work on the computer and then have you sign electronically on a pad so you don't see what they're charging you for and know that there's no way anyone can read the charges in the dental codes.

DO NOT USE THEM! 1st visit the female dentist repaired a chip in my front tooth by shaving it off and making it look like a triangle - WORSE than when I came in and in the wrong color. 2nd visit they gave me dentures which I am unhappy with. When I attempted to use their published Money Back Guarantee they refused to give my money back!!!

Went in for new dentures. They originally said that I would never not have teeth; meaning, that they would make me new dentures on the same day that my original teeth were extracted. Thank God they did not try that. I had my teeth pulled by the Veterans Administration as part of my benefits and after a 4 week period of healing, went into Aspen to start the denture process. It's been two full weeks of daily trips into Aspen to get molds made and fitted. Repeated starts and failures and tomorrow I go back for my 7th visit and they are starting all over again, and claiming that my new dentures will be done on Wednesday. I seriously doubt it but am now at the point where they are on their last chance. After tomorrow if no perfectly satisfactory dentures are fitted I am pulling out and calling a lawyer so that I can get out of this contract.

I had all of my upper teeth removed on 7-29-15. I called and left a message that I needed to come in for an adjustment to the denture. No one called back. I left an emergency message, therefore I showed up at the Douglassville office on Monday. I waited for a while and finally saw Dr. **. He looked at my gums and determined I needed to have the dentures adjusted. I waited for the tech. to return, which took some time. She made the adjustments, but the dentures still hurt my gums. I was given a prescription to numb my gums.

I went to Aspen Dental because I have no dental insurance and have not been to dentist in years. I have 8 teeth in front on top and bottom that need to be pulled. On the first visit they charged me almost 3,000 just for an extensive cleaning. Little did I know the ridiculous price that they added in for toothbrush, mouthwash, and toothpaste. They also added 7 antibiotics that were almost 200 a piece!! And this did not include the teeth that needed to be pulled. So I asked to cut the antibiotics which that lady did. So then I had a credit with the office.

Went to Aspen Dental Belmont St East Longmeadow MA. Had a dental emergency seeking pain medication (prescription) for tooth that deteriorated. Tooth had to be extracted and would need surgery when done. Lacked employment and dental insurance at time and advised could not create a bill. Receptionist said X rays free and set up followup one month later with orthodontist. I cancelled before appointment. Visit was waived and I paid what I was asked to pay at visit. Paid $150.00 for pain medication at pharmacy.

I have been going to same dentist for over 20 years in Ohio. I regularly go for my 6 month check-ups and I have pretty good oral hygiene. My wife and I recently moved from Ohio to St. Petersburg, FL and needed to find a new dentist. Aspen Dental was right around the corner so I thought why not give them a try, it's close to home right? I was due for my bi-annual check-up so I went in. After the hygienist and dentist finished with X-rays and probing, they came back to me and told me that I had severe gum damage, that I had major bone loss and that I needed emergency deep-cleaning and that they could not even by law do a traditional teeth cleaning because it was so bad???

My wisdom tooth was hurting me. Call Aspen Dental, get appointment the same day. After pull my wisdom tooth, he say I can go!! I ask the dentist for some painkiller and antibiotic. He tell me I do not need it!! He tell me to get over-the-counter painkiller. Five days later, I start feeling bad pains so I call and let them know I was feeling pain. Reception told me she was going to speak to the dentist and call me back, this was about 8:30 AM. Never get a call back, so I call back at 4:30 pm and ask why I did not get a call back. They have no clue what I was talking about. So I explain myself to the person on the other line, she said she was going to speak to the dentist and call me back.

The receptionist at the Aspen dental office in Murfreesboro, TN is very rude and ignorant. One of the young ladies in the back who does the x-rays and assist the dentist is very rude and rolls her eyes back in her head if you wish to change a procedure that they require you to pay for well in advance of treatment. I was scheduled to have treatment with Dr. ** and had been treating with her, however, on the day of my extractions, which I was not numb for, they had a substitute dentist and did not advise of this change when I spoke with the receptionist the morning before I arrived. I called that morning and ask to speak with Dr. ** and Kalia, the receptionist told me she would not be in until 9:00 and she would call me back with the answer to my questions once she came in.

Went to Aspen Dental in West York, PA for a tooth filling for one of my premolars. The Dr did the filling and after the numbness went away it felt strange and was sensitive to pressure when I ate. Went back next day had to make an appointment. Did x-rays and trimmed the filling down. It felt better. After about two months of having it done it fell out while eating a bagel. Had to struggle with them to get an appointment to get it redone. A different dr did it this time and said "you won't have a problem with it this time that's not falling out."

After two years of waiting and going back and forth with insurance about a implant that they want to charge me 6k, I found out my insurance quotes me half the price. It's a super long story, but I highly suggest no one goes here. Their unwillingness to help and eager to make a dollar is very discouraging and unsatisfactory. I will NEVER go back to them again especially after reading all the reviews. Seems like a scam to me. Good luck to those whom have no other choice. :/ ASPEN, you can SUCK IT!!

Aspen dental rip off & scams. Do not trust Aspen dental. They offer a full guarantee but when you call them on it they make excuses so they don't have to cover anything. Gave me advice which I trusted and it turned out to be the worst decision of my life - should of did my homework. They didn't even tell me the risks or fine-prints till after they screwed up and screwed me over. All they are go for is taking your money and once they have your money all down hill from there.

My fiance went to Aspen Dental today for a broken tooth that was infected. His mouth was already swollen. They took x-rays. They brought him back and a hygienist came back and messed with his mouth. Said he needed a lot done. A dentist came back and said he needed a lot of work done again while messing with his mouth that was already infected. They then told him they could fixed the cracked tooth that is cracked all the way up to his gums with a root canal. We get out of there and go talk to the lady that gives him a total and the total cost of everything he needed is 18,577. Just to get his broken tooth fixed it will cost him 7,588. Needless to say we are home now and he is running a 100.3 fever and his right side of his face is so swollen his eye is swollen shut... We went to the ER and they gave him a antibiotic and Tylenol. Needless to say don't go to Aspen Dental at all.

I had a partial made there to replace my existing one. I picked it up 2 days before leaving for a vacation. Big mistake. My gums had huge blisters on them and were bleeding. I called them to tell them what was happening to my mouth and to request a refund. And they could have the partial back. I was informed I would have to see Dr. Katie. I went in for an app. 2 days ago. Mike grinded and grinded. Did not help. I left there 2 techs both females worked with me. The first one handed me over to another tech after given minutes.

Long story. We were lied to on multiple occasions, charged for procedures that were never done (ended up getting that money back). Treated like crap. In the three years we have dealt with Aspen there has been three different District Managers (high turnover says something about the way the company is run). We could not get anyone to return calls, we went through their customer satisfaction team - got results the first time, now NOBODY will deal with us!

Aspen Dental in Grandville, Michigan - Hadn't been to a dentist for a while but because I had two bouts with an abscess that was diagnosed at an emergency room, I was given penicillin knowing a dentist needed to treat the root cause. Having just moved, money was tight so I decided to go to Aspen Dental where the exam and X-rays are free. That is true. They didn't charge me anything but they never diagnosed the real problem. All they said is that I needed a thorough cleaning that would cost $4,000. I said, "what about the two painful abscesses?" They said there is no abscess and that all I needed was to have my teeth cleaned. The only reason there wasn't any consequences is because I knew better than to go back. No way would I pay $4,000. Who do they think they are dealing with? Don't waste your time like I did. Make sure you go to a professional dentist.

The first appointment went very well - made me feel comfortable and well cared for. When it came time to actually remove my teeth everything went downhill. The dentist was nice. The nurse however was horrid. They didn't tell me half of what I needed to know about after the procedure and I couldn't work around their schedule. They refused to work around mine. I had this done in December 2014 it is now July 2015 and I still don't have my permanent plates.

For years I have been very afraid of going to the dentist. When I finally had dental insurance I went to Aspen with a slew of dental issues. I was informed that before they would begin any procedures I had to pay upfront, either with my own money or through a dental loan whose information was provided by them. UNKNOWN TO ME if I had spaced the procedures out over a few month my insurance would have covered ALMOST ALL of the procedure and I would not have had to take out the loan. If I would have had half of the procedures down and then waited 5 months for my insurance year to start over I would have only had to pay approximately $1,000 instead of having to take out a $4,000 loan (AGAIN OFFERED BY THEM).

I feel when coming into a dentist for certain problem should be fixed first not what should done. For example I had a tooth that was in pain and they pulled a tooth that wasn't even bothering me instead the problem tooth.

Was very disappointed with their services. It was so expensive and still have the same problem. They want us to go to a specialist when we pay $3000.00.

I had a flexible partial (upper) denture done by Aspen in 2007. All went fine but... in 2015 I now needed a full upper denture. So why not Aspen??? I will tell why should NOT have been done by Aspen. As I write this I am still 4 weeks away from new impression for my permanent denture... takes 6 mo of healing and shrinking, I get it. However, in the first 6 weeks my temp denture had 4 teeth break off from the denture (one time from a potato chip). Imagine that, a damned potato chip broke my very expensive tooth regardless that it was a temp and supposed to last 6 months. Now it gets even better. 4 weeks ago the denture palate splits almost in 2 from the center line of the front teeth 2/3 of the way back... and they want me to wait almost a week to be seen... UNACCEPTABLE. I scream so they see me the next day. Will update later on result of permanent one to be done mid August.

I gave Aspen Dental in Brighton MI a deposit of $1,200. They treated my gums with antibiotic (less than an hour). Invoiced Delta for $1,294. Delta reimbursed $589. I had to have the proper treatment and it cost me $1,500 out of pocket. No credit as of today.

Aspen Dental in Tonawanda New York on Niagara Falls Boulevard is located within 5 minutes from my home which is why I chose them. I had an appointment today at 4:30 p.m. I get a call at 3 p.m. an hour and a half before my appointment saying the doctor sick and will be cancelling. I not only waited an entire month for this appointment, but this is the second time they cancelled my appointment without any notice. I call the office to complain and the receptionist is completely rude. The other times that I did actually get to keep my appointment, the workers there complained about their job the entire time in front of all of the customers. I am so fed up with this company and their unprofessionalism, I told them I will not be coming back ever again and scheduled a new appointment with a new dental office.

I have been to them a couple times and got screwed each time. The first time was I cracked a tooth. My old dentist retired so decided to go to them. They looked at my teeth and said I needed a root canal and a cap so I was thinking OK let get this done. On my next appointment I come in/check in and wait. Then I wait some more after around 45 mins I go to the desk to see what is going on. The receptionist says "ohh you signed in". I get in after another 30 mins (had to get my tooth done).

I made an appointment with Aspen Dental in Speedway, Indiana. I had been experiencing pain in a tooth that the filling had fallen out of. I had just had my teeth cleaned in December of 2014 from another dentist office (not Aspen). I arrived at my appointment and had to have several x-rays taken. Once I was called back to the exam room, I sat there for 15 minutes and the hygienist came in and examined my teeth. She informed that if I hear the number 4, we would discuss her findings. Well I actually only heard the number 4 about 3 times. She proceeds to tell me that I have gingivitis and I would need a deep cleaning as well as this special mouth wash and and an Oral-B toothbrush that I found out cost $ 129.00. Well, I was in shock first to find out that I have gingivitis! I mean, I only missed my 6 month checkup by 1 month. REALLY!!!

Went to the Cookeville, TN office for first appointment and was super excited because I finally had dental insurance and a flex share card through my employer so I knew I could finally take care of a front tooth visible cavity as well as a chipped front tooth (needed a crown). I waited approximately an hour to be brought back. The X-ray technician was personable and apologetic for the millions of devices she had to shove in my mouth for pics, however when I went to the back the dentist took about another thirty minutes to appear. She was cold and impersonal and said very little. When I told her I was nervous and had a great deal of anxiety about dentist she literally said "I'm going to need you to open your mouth and sit back now." Kind of like, "let's get this over with." She said nothing else to me but said a bunch of numbers to the x-ray girl then left the room.

I completed a required first visit checkup ($19 including x-rays) in order to be eligible for a basic cleaning service that was supposedly only $60. This turned out to be a major bait and switch activity. After all of the extensive x-rays I was informed that I may possibly have oral cancer. The 'c' word gets your attention. After this chilling revelation, they proceeded to do the measurements at the gum lines (???) and 'sadly' inform me of my tragic gum disease.

I also went to Aspen Dental expecting great things because of the commercials, however I feel both myself and my husband received poor care. We both dentures but his teeth were already out so he went first because of the cost. When he came out of the office he looked like the commercial with doggie dentures. They were nothing like his normal teeth and he could not wear them, and still refuses to! I went to them because they were approved by my insurance company. My teeth were pulled, my dentures came in in about 4 days (the temporary plate) which they said were perfect but I couldn't keep them in my mouth, much less eat anything solid. I was using dental paste just to keep them in my mouth, but was managing when the top plate broke!

I broke a tooth on a late Friday afternoon. I called my regular dentist and the office was closed. I wanted treatment quickly so I called Aspen and was able to get into the office on Monday afternoon. They took approximately 20 painful x-rays. A dental hygienist did some kind of probing for bone loss and said I need to buy a special electric toothbrush from them for my gingivitis. Finally a dentist did a very brief exam, (maybe 5 mins), did not use a single instrument, and said I would need a crown to fix my broken painful tooth. He also said I have issues on the other side of my mouth and will need a root canal.

10 minutes after sitting down in the chair for a cleaning prep the dentist proclaimed he would have to pull all my teeth and fit me for dentures for $4000 - or - they could treat my gums/teeth for $3000. Financing was available. I had the treatment with the "golden liquid" and signed on for interest free financing. Both decisions were wrong. My teeth are fine and the finance company has been difficult to communicate with.

Aspen dental in Taylor Michigan saved my teeth and gave me my beautiful smile back. I have no dental insurance and they did everything they could and more to get me in and put me on a payment plan. In a short time I got 6 fillings, two crowns, three extractions, an upper partial dentures so I didn't have three missing teeth. I ended up having gingivitis so I left with an awesome oral-b electric toothbrush and special mouthwash which cleared it up and now have healthy white teeth. Love aspen dental. I highly recommend.

I called to make an appointment and complaining about a tooth. I go in and all they did was talk to me for 2 hrs. After looking at my tooth for a min. told me I would need a root canal done and to schedule another appointment as I was in pain and sent me home. I was very upset because I went there for them to solve the problem and to take my pain away as they did not! Then I went back in another time because that same tooth has now cracked and half of my tooth has fallen out! I call to make an appointment asking if they could fix it. They told me they could squeeze me in, so I went.

Had a tooth extraction. The first time I ever had a extraction that hurt as bad as it did when pulled. I don't think it was deaden enough. It has been about two weeks and my gum still feel swollen. Went back same week and had two fillings, wasn't that bad but I had to go back because it was not feeling right. Still not feeling right but feel a little better. Keep feeling like something is in between one of my teeth and want come out. Will not be going to that dentist again and wouldn't recommend anyone to them. Going to have to find another dentist to look at mouth.

I had a appt. with the Aspen Dental in Sevierville, Tn across from Walmart on June 29th 2015 at 3:15 p.m. When I went in and signed in the front desk girl said she couldn't find me in the computer and I didn't have an appt. This has been put off prior from this Aspen Dental due to being too busy I was told 3 weeks ago. Still don't have my tooth out yet and is starting to bother me. I asked to talk to a manager and the same girl at the front told me she was in a meeting. But called a man back to talk to get right after I ask to talk to her. This place is awful! Just wanted to give anyone looking for dental work fair warning. Good Luck! And try to stay away from this location!