About Aspen Dental
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Aspen Dental Reviews
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Brooke was really nice and professional when we spoke earlier this morning. I have a matter of great importance and she not only showed understanding but great care in making sure my need were met. I understand this review are just words but thank God for people like Brooke. Bless you and your family and of course Aspen who hired her.
Aspen Dental on Charlotte, Nashville TN. Mya the receptionist she knows me as if I was not a patient but a long time friend. Rose and Kassi their smile gave me comfort and peace that everything is going to be alright. Dr. ** and Dr. ** are truly genuine. This the first I ever had a doctor make sure and ask you is this right for you, Dr. ** was about me about how I feel, how I look, not about him being impatient or rushing the dental procedure, because he did not rush and he was not impatient.
I thought the red carpet treatment was over after first visit. They all prove me wrong. I was treated so special that each visit I begin to feel so spoiled. I wish there were staff like Mya, Rose, Kassi, Dr. ** and Dr. ** at every Dental Facility in the world. Then everyone would have a spectacular happy feeling smile that shows inside and out. Thank You!
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A rare combination of professional and personable and light-years better than the Morrison Dental Group!!!... Everybody from the front desk, the x-ray specialist to the dental hygienist to the actual doctor were awesome!!!... At 67, I've been to a number of dentists that really run you through their office like you were cattle going to market but, not Aspen Dental!!!... What a pleasurable difference!!!
My dental issues were multiplying and with no insurance, I didn't have much hope of getting my smile and my confidence back without help. Aspen Dental in Medina, OH is staffed with angels. They gave me hope. When I was told what the cost of a new smile would be, I broke down. She worked with me and discounted my total cost by more than half! I would not have been able to afford it otherwise. They are not about anything other than patient care. They watched as I bounced into each of my appointments with hope and joy. It only took 2 weeks for the finished product and here I am now, with a better-than-before smile. The doctor and all the girls at this location are simply amazing. I'm almost sorry they've completed their work as I truly looked forward to seeing everyone during my visits. Hope, joy and a new smile...how blessed am I!
From the planning stages with Dr. ** until after the remedial work and follow-up, the experience has been mind blowing. The entire team and staff made me feel like not only was I important, but my complete satisfaction was first and foremost. The dentists at the office in the Durbin Park Bartram Springs Office provided services that are second to none. From planning, finance, x-rays, dental care, customer service, follow-up and interaction, visiting the dentists office leaves no dark cloud or a return reservation. All expectations were met. The staff ensured that any confusion or dissatisfaction was immediately addressed with future follow-ups to ensure complete satisfaction. Still in awe of the treatment and care Dr. **!!!!
ON my appointment let me sit in dentist chair for two hours. Nobody come to bother look at me how I'm doing! I was there for simple filling! After sitting in chair 2 hours Asian dentist or assistant show tell me I need to have wisdom tooth extracted. On Xray show cavity and need tooth extracted but they do not do presager! I told him, "I'm here for simple filling. Can I have that done?" He said, "No!!! You have to go to specialist, got wisdom tooth extracted then make appointment and we can do fillings.!" That's not right treatment and approached to customer satisfaction may be in Asia! I would not give 1/2 star.
Went in for exam and tooth pulled. Got x rays and then told it would be 9000 to fix my teeth and insurance would pay 2000 which left me with balance of almost 7000 to pay and wanted to start work cleaning and would have to pay upfront to start then each visit never mentioned what I went for which was to have a hurting tooth pulled! I told them I'd have to talk to my husband and left. I will never go back there. Money hungry people!!!
I spoke to ALL levels my need. EVERY step of the way I was lied to ONLY TO END UP WITH THE FINANCE LADY at the end. Telling me they would be happy to try to finance over $300 to pull ONE TOOTH. Waste of time. I will NEVER pay someone who believes it is ok to prey on people and their unfortunate circumstances. They bait you like a minnow on a hook and must have decent “catch” rate but not people I would ever want to do business with. Waste of time and energy.
I called to schedule an emergency appointment because I lost a filling. When I arrived I was given a full mouth x-ray. Afterwards I was told by the hygienist that I needed a deep oral cleaning. Finally, the doctor looked at my tooth and said it had to come out. I asked the "doctor" if it could be filled? He said it wouldn't last and that an extraction was in order. I declined went back to my regular dentist the following week who told me I didn't need a deep cleaning and that my filling had fallen out and only needed to be replaced.
The doctor at Aspen Dental had an entire mouth x-ray and couldn't see that I had lost a filling and recommended an extraction of a perfectly healthy tooth. Either he is incompetent or a thief. I would highly recommend that people in need of dental care look anywhere but Aspen Dental. They are clearly in this health field for the money.
I made appointment for cleaning. Was told generally $85-100 a cleaning after initial "free consult". I go to dentist every 6 mo and have beautiful teeth. Floss daily, use water pic, electric toothbrush etc. They took many xrays. Hygienist says, "oh, your gums are bleeding, you'll need deep cleaning". Dentist comes in and spent 1 min in room before confirming what hygienist said. I replied, "no, I'm on a blood thinner, my blood level is too high and we are adjusting dose, my gums generally don't bleed." He thought for a second and said, "no, you need deep cleaning".
A nice woman came and took me to her office. Printed me slip showing deep cleaning procedure would cost $574.00. Wow, I said I can't afford that. So, she removed "cancer check" for $25 (takes 1 min every other dentist I've gone to up north, and included in visit), removed fluoride- I'm an adult, don't need fluoride. After a few min we got bill pared to ONLY $336. I said I had to check with my wife, but can I just pay for x-rays as I think I won't be coming back and I don't want unnecessary radiation for additional x-rays at new place. I was told x-rays are free and I can get sent anywhere.
I made appointment elsewhere and after 2 months and at least 6 follow up calls, my new dentist received only paper copies of x-rays from Aspen and were unable to open scanned copies due to password protection. Aspen tried resending 3 times, said they would sent to me- which they never did. Needless to say, I still haven't gotten x-rays sent, which is standard procedure for aspen per my new dentist. Anyway, at new dentist I had routine cleaning, told gums and teeth were excellent and was charged $125. What a scam Aspen Dental is. BEWARE!!
Aspen Dental author review by ConsumerAffairs Research Team
Aspen Dental practices are individually owned and operated but share a commitment to similar values, like compassion and respect, and receive business support from Aspen Dental Management, Inc. There are almost 550 Aspen Dental practices across the United States serving over 3.7 million patients a year.
Options: Aspen Dental offer four styles of full dentures and three styles of partial dentures, so patients can find a denture product that meets their needs and budget. They also offer single tooth implant and implant-supported dentures.
On-site denture lab: All Aspen Dental locations have an on-site dental lab. This allows patients to get their dentures, implants, crowns and bridges as fast as possible.
Guarantee: Aspen Dental offers a money-back guarantee on all dentures, both full and partial sets. If patients are unhappy, they have three months to return the dentures and request a full refund.
General dentistry: Aspen Dental practices offer a wide array of dental services in addition to dentures and implants. Those looking for a dentist to meet all their oral health needs will appreciate this variety of services.
Costs and discounts: Interested consumers can visit the website for their local Aspen Dental location to see a list of fees for all available services. They can also find available deals and special pricing offers listed on the website.
Aspen Dental Company Information
- Company Name:
- Aspen Dental
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