Bright Now! Dental

This place is the worst. My wife and I had dental work done there and we both had issues with just about everything they did. We had to go back to have rework done many times. The final straw for me was a crown that had to be replaced that they had previously done poorly and they gave me the price beforehand. I had the work done and paid them in full as soon as they completed it. Approximately a year later they send me a bill for $478. After speaking with them, they told me that the insurance company wouldn't cover their share of the crown. I called the insurance company and they told me the reason was because not enough time had passed from the original crown. They also said Bright Now Dental never got the crown pre-authorized and if they did, they would have known it wouldn't be covered. Also, I could have waited a month and enough time would have passed and insurance would have covered it.

My wife had some work done by Dr. ** in Roseville, she had a crown and within few weeks she started with terrible pain that lasted months, when she was seen at Sacramento's clinic they did xrays and saw she needed root canal, so they did the root canal over the crown and within a few months she was seen again in Sacramento clinic. The Dr who saw her told her that she needed a new crown, that the one that Dr. ** did was bad work and so she got a new crown, and so now we are being charged $685.90 for a mistake the Dr did. If it was their mistake we shouldn't be charge.

I had my first appointment at Bright Now! Dental this morning and I can guarantee that this will be my last visit. I have been to many doctors and dentists over the years and this visit took the cake for being the most bizarre, uncomfortable experience I have ever had. Importantly, my appointment was scheduled for 11:00 AM and at 1:00 PM, I was still waiting to see a dentist. By time I left, nearly half of my day was wasted. While this was inconvenient, it was not as terrible as the treatment I received. The dentist was very impersonal. He never introduced himself or apologized for the long wait, but got straight to looking in my mouth and spent about 5 total minutes doing an exam. Horrible bedside manner.

First, when you call them, they never answer. If you leave a message, they never call you back... Second, when you arrive for your appointment, they are always late at least 20-30 minutes. Third, they try everything to upsell and overcharge you. Fourth, I was never happy with their treatment. Finally, despite I had family dental insurance, we kept receiving extra invoices or request to pay. I had to show them that it was covered by my insurance. Anyway, I now left and I would NOT recommend Bright Now Dental to anyone...

Have used them for dental work from about 3 years at Tacoma WA location. Their dental work is fine but their staff is careless. They have been doing unnecessary repeated X-rays which most dental insurance plan covers one time per year and try to claim it from insurance, which insurance will deny. Then at end of year they will send you a bill as insurance didn’t paid. It have happen twice to me. I have been there for just normal dental cleaning and they will repeat Xray even when they already have it from last visit and is good for 1 year. I have other family member using Puyallup location, they never had this issue with them. I even called them and trying to find why they are sending me bill when it’s their fault, they will just say sorry. It’s just $40- $50 dollars but if they have been doing this to large number of customer it could be in thousands of dollars. I will avoid them in future for any dental work.

I would never recommend this office to anyone. I spent over an hour getting fitted for a partial, was told it would be ready in two weeks. A day before I was suppose to pick up the partial they called to say, they need to take another sample and wait another two weeks. I cancelled the whole thing, went to another dentist the same day and had a partial 4 days later. When I called to ask about the refund, I was told it could take up to 4 months, it’s been almost two months and still no refund. Besides horrible service, they don’t seem too concerned refunding your money. I wouldn’t recommend this office to anyone.

The dentist has done some fillings that had overhang and left a gap at the gum line causing bacteria to reach the root of the tooth. This is one of my front teeth so emotional distress and my appearance and self-esteem. I have had 4 ear infections due to the night guard I purchased for full price. After visiting the dentist about the overhang she decided to not see me anymore after reassuring me the overhang was fine. I paid for dental work ahead of time and cannot get a hold of them to get that refunded. Terrible dentist she is and just sad.

Last month I went to Bright Now! Dental in Silverdale, WA to have two teeth pulled and one prepped for an implant. I chose to be sedated during the process. Upon waking I was helped into a wheelchair and taken out to my friend's car. Before we pulled out of the parking lot I looked into the visor mirror to find that I had blood caked all over my mouth and also my tongue... No gauze placed in either place where a tooth was pulled. I had to rinse my mouth several times in the car to get rid of the blood and also had to prep gauze pieces to be put in the places where the teeth were pulled.

I am writing today as I was as I was taken advantage of, because of my age by Bright Now! Dental in Lake Elsinore, CA. I had dental work done last year that was completed in Sep 2020. Before anything was done, I gave Bright Now! Dental in Lake Elsinore all my Insurance Information so they could check out what was covered and all the terms necessary to complete any work needed. They called me back about 1 week later advising me what could be performed during that calendar year 2020. It was decided to do 2 deep cleanings, 1 crown and extract 1 tooth. All the planned work was completed and I paid my portion bringing the total I owed to zero.

Bright Now Dental at 9230 W Northern Ave #106, Glendale, AZ 85305. Please, please, PLEASE DO NOT GO THERE!!! I started going there in 2017 and had a bad feeling about their services. I give them a chance and everything was good until today. I had an emergency appointment due to the crown being fallen off, again and was in the shock of my life. I'm hard of hearing individual and couldn't hear well. I was informed that I had a debt of nearly, 800 dollars, placed on the collection, and denied service.