Absolute Dental Reviews

Absolute Dental has some absolutely phenomenal providers. The dentists and hygiene staff are great. With that being said their administrative staff is an absolute nightmare, pun intended. Myself, friends and family have gone here all have had shared experiences where we’ve had significant issues with billing, scheduling and anything to do with office related work. These issues completely take away from any positive experiences to be had from the medical providers. They must do better to hire more confident team members to run the facilities and operation.

I am so thankful I was recommended to go to Absolute Dental on Topsy Lane in Carson City, Nv. Dr. Iman ** is the best dentist! Very kind and has a delicate touch. The whole office staff is friendly and efficient. I totally recommend this location.

I give one star because there is nothing less to give. DO NOT TRUST THIS MAN. (Jarom ** a.k.a The Butcher). I was seen by him and he has in my opinion destroyed my mouth. I am still trying to get work done and was referred to a different surgeon who states I have to have another surgery to repair the damage he caused. I been dealing with this since April. The company that oversees him and Absolute dental (Liberty Dental) are not taking accountability and is protecting him. I am looking for an attorney at this point and I promise I will die fighting this battle. You wronged me, you caused damage to my mouth, you not only humiliated and embarrassed me. But this is causing me financial hardship, preventing me to provide for myself.

My wisdom tooth cracked in December 2023, I didn't have any Wisdom going to Absolute Dental. I'll ship early 2024 visit cause I felt I needed coverage. Ship to Late November 2024 I had to visits that I used my new Ameritas insurance. 1st Visit I paid $39.99 plus $51.00 that the advertised 2nd visit I paid $136.99. That day I got charged for checking this and that another x ray like the first one they took needed another one, but since the sergent was in house they had me see him as well. So I literally had both of these people speaking to me at the same time and they charge me through this confusion. Then they refuse to pull my tooth until I got a note from my Doctor. The new healthcare and doctor didn't start until January so I had to wait, end of January I got the note and walked around the corner to College Drive in Carson City NV. And hand delivered the notice.

Extremely Disappointing and Traumatizing Experience. Our experience at the 215 & Rainbow location on July 3rd, 2025, was truly disgraceful. The receptionist was shockingly rude and unprofessional from the beginning. A day before our appointment, she called claiming our dental insurance had expired back in April—without offering any explanation or evidence of how she reached that conclusion. Thankfully, another staff member later confirmed our insurance and appointment were valid.

I can't express how poorly this business is managed. All the people I've interacted with over the past 3+ years have been amazing. It's TRULY the management. Each office is SEPARATE, which means any time you have to go to a different location to see a specialist, you have to complete new paperwork. Appointments are made through ONE number, and they do not know the individual nuances of each location or even the specialists' teams. SO MANY ISSUES. And there is ZERO follow-through.

My dentist was great except the management people! They never return calls to resolve issues. They take so long to send pre-estimates to insurance! They will schedule you to come in only to find out that they can’t do the procedure with you!

Absolute Dental is a criminal organization. I recommend people avoid using them and stay away from them. They're scammers and overcharge people for payments they don't owe. I had a bad experience with them myself and got scammed. Seeking their services was the worst mistake of my life. Damn them😡👎

The staff is great the work is great. They text you 10,000 times a day over your dental appointment once you confirm it a hundred times. They also without your knowledge or asking change the time of your dental appointment and just send you a confirmation and I'm not happy with that I have two days off and I scheduled things around that. For example my appointment was for noon today they actually called me and asked if I could come in early at 9:00 perfect for me. They sent me a confirmation that they would be seeing you today at 9:00 and then the very next day they sent me another one for 9:30 nobody asked me and no that's not acceptable. I'm here at 9:12 so I won't be seen till 9:30. That's okay. I will find in another dentist just for that.

Man they had me scheduled at 9 am. Didn’t get seen till 2:00 pm. That’s yea 5 hours waiting not to mentioned they're all cursing and not professional at all. Complete waste of time as well as their 1 star customer service. Honestly don’t ever I mean ever go here. Definitely not worth it at all.

NOT RECOMMENDED! Refused routine yearly insurance covered cleaning 3 times. "Borderline needing Deep Cleaning" tried the up sale 3 times (2 years) saying I needed to do procedure before my yearly insurance covered routine cleaning. NOT RECOMMENDED! Watch out for the up sale (3 times) Unprofessional services!

Should be called Absolute Ripoff! The worst dentist franchise I’ve ever encounter moving here with my family! Save yourself the time, the headache and a lot and I mean a lot of money in your pocket before deciding to go here. Having unnecessary work done and overcharging you and claiming did work when they actually didn’t. After taking my family to a locally owned dentistry they told our family all the work done and the prices were ridiculous. So again stay away from this place!

They are the worst dental practice I have ever witness. The worst I ever been treated by people let alone a dental office. The clerks or office managers couldn't know one thing about dentistry' . They leave you in pain like it's normal, there's a new office support chubb there name Venisse A and she wants you to know her positions. I could care less, how about read my chart and see how long you been making suffer. Wizard of oz. She yells behind the back. There is one nice girl. She has long hair and always been ok, she needs to run from these demons there.

Terrible as they try to get you in Care Credit and I refused so that was the end of it as I thought. I get a voicemail saying they'll charge $157 for cancellation. I called them back and told them they got it all wrong and I should have been removed as I didn't get any service or cleaning that day. And left. They are unprofessional and are so quick to charge you for zero service.

I was at Absolute Dental with my son before the treatment was given for his teeth. I received an estimate of what things would cost. I was ok with it since the insurance would cover 50%. Haven't heard from the office for 3 months and then I received a letter with a different amount due and no explanation why. Also the letter is stating my payment is past due and they will send it to collections if I don't pay it in 14days. That's outrageous when this is the first letter I received from them. What kind of customer service is this. Tried to reach out to office. The person who answered said she has no access to that computer so a manager will call me tomorrow.

Beware of their ads! They advertise great deals that are "not guaranteed". They advertised $69 cleaning w exam, but after I booked, they said they don't guarantee cleaning, just exam and then doc will tell you what kind of cleaning you need. In other words, they want you in the chair so they can upsell you!

These people exposed me to X-rays BEFORE refusing to examine me -the Dr. tried to upsell me $1500 on a deep cleaning as a precondition for examination... I scheduled with another dentist who thought that was ridiculous and was happy to provide an examination without charging 1500. It was not ethical practice to shoot a bunch of x-rays at someone before you're sure you'll even see them... It's not just disrespectful, it's knowingly harmful. Btw, The Dr. Had really poor bedside manner and barely explained anything before he ran out of the room and had someone come up to do the dirty work on his behalf.

This is by far the worst dental office I have ever been to. I was scheduled for a regular cleaning but was then told that I must pay extra for a deep cleaning when that was not stated in my initial exam. The Office manager and front desk team are extremely rude, unfriendly and had no customer service skills. You can tell that they are trying to find ways to upcharge and rip off patients.

We came for surgery and waited more than 3 hours for our son to be treated. We entered a congested corridor crammed, with full and empty oxygen cylinders, stored only a couple of feet apart. Other medical and not medical equipment was stored as well on a very dirty and stained floor. All trash bins were overflowing and a bio hazard receptacle was full to capacity and open. The treatment room itself was no better. A peek into the women's rest room revealed about the same condition. I recorded this atrocious filth with stills and video. Bottom line: DON'T GO THERE if

At first the service that I received was great, until I kept getting additional charges upon additional charges. I paid over $1,800 for an extraction, bone graft, and my final porcelain bridge. What is the point of having dental insurance if the billing dept. at the LOSEE location doesn’t do their job proficiently. I will never go back to that location, let alone recommend it to anyone. I have United Concordia for my dental insurance and before I had my permanent bridge done, I asked during check-in that I do not want services rendered if I will get more charges. Of course I got another bill and I called United Concordia and let them know about this again because they are aware of my other charge that I received.

The most unprofessional business in Las Vegas. First to contact them by phone be prepared to be on hold at least 45 minutes or longer. I used the option for call back and to this day never received a phone call back. My longest hold time was 1 hour and 17 minutes. I was determined to see how long it was going to take them to answer. When someone did answer they hung up. When I called back my new hold time was 53 mins. They set a time for your appointment however when you sign in the wait time to be called back is always 30 minutes or longer later than your arrival. My first appointment was at 3:30. It wasn't until 4:20 when they called us back. Then they offered services they told me would be free for my son due to my insurance.

Absolute Dental was an absolute nightmare. From reception to the orthodontist this office is a complete disgrace. My daughter had an appointment for wisdom teeth removal. My daughter has several allergies including one to anesthesia. During our consultation two weeks ago I told orthodontist of allergy and he even cited it on his paper. We show up today and he is not prepared and even accused me of not explaining myself properly. Until he referred to his notes. Which just had surgery allergy and anesthesia with question mark. He does not know anything about the drugs nor the anesthesia they prescribe to children...My daughter is 17.

Horrible. Don't go here at all (I don't see how they are in business), they will rip you off and lie..I just needed fillings which my insurance covers. Raynell lied through her teeth and said my insurance didn't cover it when in fact my insurance does..She then lied and said she called my insurance and said I had no dental coverage. After I called my insurance again they said I'm fully covered and Raynell lied. Said she called my insurance and I'm not covered. Hpn my insurance said they had no record of her calling their office. Hpn called Absolute Dental, faxed them my coverage. Also when she printed out how much my dental work would cost she crossed out what was supposed to be 240$ and wrote in her own prices which added up to 1,600$'. While sitting in office I witnessed her do the same thing to three other patients..They are a fraud. They will also say every patient needs to go to a specialists.

Unbelievable company. They constantly cancel and try to reschedule you. They NEVER answer their phones. Their message prompts you to leave your number and you won't lose your place in line, yet they don't call you back EVER. They told us that I would be under general anesthesia for my oral surgery but never suggested that I refrain from eating or drinking before the surgery which is extremely dangerous. They screw up your appointment times. Guys do NOT make your appointments here. DO NOT. Any other dentist will do, anyone but them! Your next door neighbor is more capable than these people, trust me! Oh and hey, Absolute Trash, do not respond to this with your automated response apologizing for me having "a less than unstellar experience."

I called to make the appointment with the endodontist and gave them all my insurance information and why. Got to the office completed many pages of form, then they bill me and take my ID to make copies. I go to the back and was told they could not do the root canal need to pull it, I said after many days in pain then pull it. They said to go back to another dentist and refused to do anything, I believe they call themselves a full dental office. I don’t believe so and must pick their clients by insurance and money only!! So basic person may not get treated. I was only there less than 15 minutes including getting an ex ray. Just plain I don’t want the job and get out go somewhere else. Seems my money is not good enough for them.

The one near Charleston and Decatur. Arrived to this place at 8am, with appointment, I went out at 11:30 just for an extraction. They charge me $94.50 (with insurance Expensive, with no insurance I paid other times $96). Today they send me a bill double charging me for those 94.50 they already charged me, and a notice if I don't pay they will report to Credit B. Try to call them, and no one answer. Avoid this place at all cost.

0 stars for real. This place is a total trap! They knew my appt today was for an emergency extraction, when we called Monday after explaining 3-4 times it was an emergency and could not wait 3 months for appt. The tech that took my X-rays knew it was an emergency - then Dentist finally comes in 45 mins later and said need an Ortho to pull the tooth. Then the sales job starts - telling me it would be another exam by the Ortho meaning I would go through 3 visits over 2 months before anyone pulls a tooth at a dentist office! Go figure! On top of total ** service they want over $3,000 for a cleaning and one tooth pulled. This place is a total numbers mill and the only reason they average 2 stars is because you can't leave 0 stars. I just want my money back and no ** auto responder. My negative review is very much the same as everyone else's so do yourself a favor and find another dental practice.

I've been a patient with Absolute Dental for close to a decade and a half and I have only been with this Dental office my entire time in Las Vegas and the gentle dentist. The dentistry this one particular dentist on Flamingo and Durango is awesome as well as her assistant. The orthodontics department is horrible. Customer service is horrible. Face-to-face is okay. They don't call you back. They hang up in your face. The upper management is unprofessional. Lacks integrity, professionalism and human kindness and they tried to lowball you so they can just show you on your way.

DO NOT WASTE YOUR TIME. We spent 3 months waiting for an appointment. Their lazy dentists don't want to go to work and they keep cancelling and rescheduling the appointment for a month out. We waited a month for the appointment, they cancelled, waited another month, they cancelled, and I just told them to call the whole thing off. Absolute garbage service. If you don't have enough dentists, maybe try a different field or get some who aren't so god damned lazy. It's unbelievable that I waited 3 months for them to try to push me out another month. Trash company. I pray they reply to this comment so I can yell at you one last time before our time comes to an end.

We made my appointment at Eastern Office on March 16 for my dental cleaning, and a FREE CONSULTATION for dental implants. Before, during or at the end of this appointment, we were never told that we had to pay any amount for this FREE CONSULTATION QUOTE. They also didn't say anything about charging to my insurance. Even on that date, the office manager told us that there was no co-payment for my dental cleaning. So, no payment was requested, nor was one made.

My husband has a ICD pacemaker and has tried to have his teeth cleaned at Absolute Dental three times. Each time his appointment was rescheduled, because the technician required information about the pacemaker. Rather than call in advance, Absolute waited until the day of the appointment to ask for the information. Each time we have had to reschedule. The information is easy to obtain via phone, if asked in advance. This is unacceptable and we will not return. The front desk scheduler offered the excuse of not having our number, although texting our number several times to confirm the same appointments. This lack of professionalism is disappointing and I would not recommend the Absolute Dental office on Tropical Parkway and that was Losee.

This is just like going to a dentist in a third world country. Lousy service, no manners and inferior quality products. Seriously, all they want is your cash at any cost. These people are rude and nothing short of imbeciles. Your health takes a back seat to their quest to relieve you of your money, not your dental issues. If you choose to use them, make sure your health insurance is up to date and you have a sense of humor as they are a complete joke and only hire the bottom of the barrel of the employee pool. They are regarded as a bad taste in the mouth of the dental world and deservedly so. Patient beware!

DON'T EVER EVER GO HERE!!!! I got there in pain and left in pain. The dentist was so unkind and heartless and could care less that I was in pain. She says, "I don't take out molars." What???? You are a dentist right? If you don't want to help people get out of pain don't be a dentist. She said I have to go to another dentist and gave me ** and sent me on my way. It was the uncaring horrible attitude and she treated me that way that really upset me. I left the office balling my eyes out. If you want a kind caring dentist that knows what they are doing please don't go here.

Had my remaining old decayed pulled yesterday thinking that I would leave with my new dentures that have fabricated a few months ago during the 3 visits prior to extractions. I'm toothless, confused and wondering what to do in the meantime? Someone said 2 weeks. WHY? Isn't it common practice for a patient to awaken with their dentures in place to stay 24 hours then removed for a warm salt water rinse and replaced? I'm smelling FRAUD if not incompetence from lack of honest open communication which lacks the human compassion they seem to sell to suckers! Like myself obviously...

Absolute Scam is more like it. Went in got x-rays for a tooth that split down the middle. Intense pain. Dentist didn't care refused to give a shot of ** for temporary relief because as he said "it won't help". Received prescription for antibiotics and was told to come back within a week for extraction. Tried to make that appointment right after wasting 3 hours for just an x-ray and was told they had nothing open for about 30 days. I then scheduled the extraction with a real dentist for a week later, Absolute Scam was informed I needed my x-rays forwarded to the real dentist that was going to do the extraction, provided the email address to send it to, they confirmed it was going to be sent.

I was sent somewhere else to another dentist office to have my teeth extracted. They never performed any of my procedures at their location. The prices were not discussed to me at all! And I'm still waiting for my dentures 3 months later!

I was the first patient of Absolute Dental, E Charleston plaza Las Vegas NV, February 2020. I needed the relining of my partial. First, they said they didn't know what kind of material is made. Excuse me? I said Check Google and see that most of partials are made from acrylic and titanium. They said ok and they took impression spreading all that substance over my face and hair. They sent my partial to the lab telling me to come next day to pick it up but I have to pay up front 282. I said that my Humana insurance will cover 30%. They said first I have to pay 282 and after Humana will give me 30%.

I was a new patient for Absolute Dental in July 2019. I went in for my first appointment and x-rays. I was scheduled for a filling for one tooth. The clinic had a new contract dentist due to my dentist being on leave. That dentist was awful, she was mean to the other employees, snippy with patients and did awful work. In fact, she scratched the enamel on one of my other teeth. I noticed it when it happened and when I got home and was checking out my teeth. I called the clinic the next day to report my concern. I set a follow-up appointment to get it checked by my regular dentist. That dentist looked at it and said it shouldn’t cause me any issues, even though I could feel the indention on my tooth.

Prior to doing any dental work they explained the process to me with a witness who works in the medical field. This consultation is why I selected them to do the work I needed done. I found out shortly after my procedure the things they told me were lies just to get my business. On top of that they sent fictitious bills to my insurance company causing me to get denied for further work I needed. They are unorganized and unprofessional.

Went in for Root canal and was told $939. Signed a contract. After numbing and in pain was told of Suprise Fees another $1000 were in order yet the contract was changed by them only, not me. Original contract was signed by myself and Doc. Chen, new one was not signed or brought to my attention. New fees were for obstruction and now consultation fee. Also stated 2 visits yet only one completed and told to go elsewhere to complete job. Rest will be brought up in Civil Court. Don't go there, mainly Decatur and Blue Diamond office.