Absolute Dental Reviews

Absolute Dental has some absolutely phenomenal providers. The dentists and hygiene staff are great. With that being said their administrative staff is an absolute nightmare, pun intended. Myself, friends and family have gone here all have had shared experiences where we’ve had significant issues with billing, scheduling and anything to do with office related work. These issues completely take away from any positive experiences to be had from the medical providers. They must do better to hire more confident team members to run the facilities and operation.

I am so thankful I was recommended to go to Absolute Dental on Topsy Lane in Carson City, Nv. Dr. Iman ** is the best dentist! Very kind and has a delicate touch. The whole office staff is friendly and efficient. I totally recommend this location.

I give one star because there is nothing less to give. DO NOT TRUST THIS MAN. (Jarom ** a.k.a The Butcher). I was seen by him and he has in my opinion destroyed my mouth. I am still trying to get work done and was referred to a different surgeon who states I have to have another surgery to repair the damage he caused. I been dealing with this since April. The company that oversees him and Absolute dental (Liberty Dental) are not taking accountability and is protecting him. I am looking for an attorney at this point and I promise I will die fighting this battle. You wronged me, you caused damage to my mouth, you not only humiliated and embarrassed me. But this is causing me financial hardship, preventing me to provide for myself.

My wisdom tooth cracked in December 2023, I didn't have any Wisdom going to Absolute Dental. I'll ship early 2024 visit cause I felt I needed coverage. Ship to Late November 2024 I had to visits that I used my new Ameritas insurance. 1st Visit I paid $39.99 plus $51.00 that the advertised 2nd visit I paid $136.99. That day I got charged for checking this and that another x ray like the first one they took needed another one, but since the sergent was in house they had me see him as well. So I literally had both of these people speaking to me at the same time and they charge me through this confusion. Then they refuse to pull my tooth until I got a note from my Doctor. The new healthcare and doctor didn't start until January so I had to wait, end of January I got the note and walked around the corner to College Drive in Carson City NV. And hand delivered the notice.

Extremely Disappointing and Traumatizing Experience. Our experience at the 215 & Rainbow location on July 3rd, 2025, was truly disgraceful. The receptionist was shockingly rude and unprofessional from the beginning. A day before our appointment, she called claiming our dental insurance had expired back in April—without offering any explanation or evidence of how she reached that conclusion. Thankfully, another staff member later confirmed our insurance and appointment were valid.

I can't express how poorly this business is managed. All the people I've interacted with over the past 3+ years have been amazing. It's TRULY the management. Each office is SEPARATE, which means any time you have to go to a different location to see a specialist, you have to complete new paperwork. Appointments are made through ONE number, and they do not know the individual nuances of each location or even the specialists' teams. SO MANY ISSUES. And there is ZERO follow-through.

My dentist was great except the management people! They never return calls to resolve issues. They take so long to send pre-estimates to insurance! They will schedule you to come in only to find out that they can’t do the procedure with you!

Absolute Dental is a criminal organization. I recommend people avoid using them and stay away from them. They're scammers and overcharge people for payments they don't owe. I had a bad experience with them myself and got scammed. Seeking their services was the worst mistake of my life. Damn them😡👎

The staff is great the work is great. They text you 10,000 times a day over your dental appointment once you confirm it a hundred times. They also without your knowledge or asking change the time of your dental appointment and just send you a confirmation and I'm not happy with that I have two days off and I scheduled things around that. For example my appointment was for noon today they actually called me and asked if I could come in early at 9:00 perfect for me. They sent me a confirmation that they would be seeing you today at 9:00 and then the very next day they sent me another one for 9:30 nobody asked me and no that's not acceptable. I'm here at 9:12 so I won't be seen till 9:30. That's okay. I will find in another dentist just for that.

Man they had me scheduled at 9 am. Didn’t get seen till 2:00 pm. That’s yea 5 hours waiting not to mentioned they're all cursing and not professional at all. Complete waste of time as well as their 1 star customer service. Honestly don’t ever I mean ever go here. Definitely not worth it at all.