Absolute Dental

We came for surgery and waited more than 3 hours for our son to be treated. We entered a congested corridor crammed, with full and empty oxygen cylinders, stored only a couple of feet apart. Other medical and not medical equipment was stored as well on a very dirty and stained floor. All trash bins were overflowing and a bio hazard receptacle was full to capacity and open. The treatment room itself was no better. A peek into the women's rest room revealed about the same condition. I recorded this atrocious filth with stills and video. Bottom line: DON'T GO THERE if

At first the service that I received was great, until I kept getting additional charges upon additional charges. I paid over $1,800 for an extraction, bone graft, and my final porcelain bridge. What is the point of having dental insurance if the billing dept. at the LOSEE location doesn’t do their job proficiently. I will never go back to that location, let alone recommend it to anyone. I have United Concordia for my dental insurance and before I had my permanent bridge done, I asked during check-in that I do not want services rendered if I will get more charges. Of course I got another bill and I called United Concordia and let them know about this again because they are aware of my other charge that I received.

The most unprofessional business in Las Vegas. First to contact them by phone be prepared to be on hold at least 45 minutes or longer. I used the option for call back and to this day never received a phone call back. My longest hold time was 1 hour and 17 minutes. I was determined to see how long it was going to take them to answer. When someone did answer they hung up. When I called back my new hold time was 53 mins. They set a time for your appointment however when you sign in the wait time to be called back is always 30 minutes or longer later than your arrival. My first appointment was at 3:30. It wasn't until 4:20 when they called us back. Then they offered services they told me would be free for my son due to my insurance.

Absolute Dental was an absolute nightmare. From reception to the orthodontist this office is a complete disgrace. My daughter had an appointment for wisdom teeth removal. My daughter has several allergies including one to anesthesia. During our consultation two weeks ago I told orthodontist of allergy and he even cited it on his paper. We show up today and he is not prepared and even accused me of not explaining myself properly. Until he referred to his notes. Which just had surgery allergy and anesthesia with question mark. He does not know anything about the drugs nor the anesthesia they prescribe to children...My daughter is 17.

Horrible. Don't go here at all (I don't see how they are in business), they will rip you off and lie..I just needed fillings which my insurance covers. Raynell lied through her teeth and said my insurance didn't cover it when in fact my insurance does..She then lied and said she called my insurance and said I had no dental coverage. After I called my insurance again they said I'm fully covered and Raynell lied. Said she called my insurance and I'm not covered. Hpn my insurance said they had no record of her calling their office. Hpn called Absolute Dental, faxed them my coverage. Also when she printed out how much my dental work would cost she crossed out what was supposed to be 240$ and wrote in her own prices which added up to 1,600$'. While sitting in office I witnessed her do the same thing to three other patients..They are a fraud. They will also say every patient needs to go to a specialists.

Unbelievable company. They constantly cancel and try to reschedule you. They NEVER answer their phones. Their message prompts you to leave your number and you won't lose your place in line, yet they don't call you back EVER. They told us that I would be under general anesthesia for my oral surgery but never suggested that I refrain from eating or drinking before the surgery which is extremely dangerous. They screw up your appointment times. Guys do NOT make your appointments here. DO NOT. Any other dentist will do, anyone but them! Your next door neighbor is more capable than these people, trust me! Oh and hey, Absolute Trash, do not respond to this with your automated response apologizing for me having "a less than unstellar experience."

I called to make the appointment with the endodontist and gave them all my insurance information and why. Got to the office completed many pages of form, then they bill me and take my ID to make copies. I go to the back and was told they could not do the root canal need to pull it, I said after many days in pain then pull it. They said to go back to another dentist and refused to do anything, I believe they call themselves a full dental office. I don’t believe so and must pick their clients by insurance and money only!! So basic person may not get treated. I was only there less than 15 minutes including getting an ex ray. Just plain I don’t want the job and get out go somewhere else. Seems my money is not good enough for them.

The one near Charleston and Decatur. Arrived to this place at 8am, with appointment, I went out at 11:30 just for an extraction. They charge me $94.50 (with insurance Expensive, with no insurance I paid other times $96). Today they send me a bill double charging me for those 94.50 they already charged me, and a notice if I don't pay they will report to Credit B. Try to call them, and no one answer. Avoid this place at all cost.

0 stars for real. This place is a total trap! They knew my appt today was for an emergency extraction, when we called Monday after explaining 3-4 times it was an emergency and could not wait 3 months for appt. The tech that took my X-rays knew it was an emergency - then Dentist finally comes in 45 mins later and said need an Ortho to pull the tooth. Then the sales job starts - telling me it would be another exam by the Ortho meaning I would go through 3 visits over 2 months before anyone pulls a tooth at a dentist office! Go figure! On top of total ** service they want over $3,000 for a cleaning and one tooth pulled. This place is a total numbers mill and the only reason they average 2 stars is because you can't leave 0 stars. I just want my money back and no ** auto responder. My negative review is very much the same as everyone else's so do yourself a favor and find another dental practice.

I've been a patient with Absolute Dental for close to a decade and a half and I have only been with this Dental office my entire time in Las Vegas and the gentle dentist. The dentistry this one particular dentist on Flamingo and Durango is awesome as well as her assistant. The orthodontics department is horrible. Customer service is horrible. Face-to-face is okay. They don't call you back. They hang up in your face. The upper management is unprofessional. Lacks integrity, professionalism and human kindness and they tried to lowball you so they can just show you on your way.