USPS

On several different days throughout the year I’m receiving my Mail already open from letters to packages! Rather something was taken or read it. It is a federal crime to open mail or packages that does not belong to you!

Forwarded my business mail back in June 2023 online, no mail forwarded 2 weeks later. I called and surprise no record found of the online request. Went to the post office in July 2023 to request again. I have spent hours on the phone with the USPS and here we are in Sept now and still NO MAIL!! Every call I make I get a different story/excuse of why my mail is missing and nobody to date can tell me where my mail is.

United States Postal “Service”? The post office delivered to the wrong address, a package from Amazon worth hundreds of dollars. Today, I realized that our postal system is in really bad shape with bad policies and bad leadership. The post office admits to delivering it to the wrong address and even showed me their internal tracking to that address. They showered me with worthless apologies, but added since the package was not insured, they will not reimburse me or do anything about it. They did provide me with a “vendor letter” which states USPS made a mistake and with the letter and they hope that the vendor will pay to resend another unit. However, as far as UPSP, they will not pay for anything.

My priority mail came up missing and the company did absolutely nothing to ensure my pack was safe. Anytime I have to deal with a company and have a choice to use a specific mailing service. It will not be USPS.

This been a long time coming for me to write this review since the USPS is not doing anything to solve my issues and it keep happening. I don't understand why a company like this will have a poor customer service. My packages have been stolen on several occasions and it starting to make me angry because these are business delivering of worth $300 every time and every time I called; they will ask you to file a complaint (FYI: the complaint they never do anything about). I will pay $12 - $15 each time to mail my complaint form that will never get resolved and at the end, I will give up and forget about the whole thing. Now again today as of 8/16/2023, my package says delivered like always and it was never delivered. Mind you I have a ring camera in front/every corner of my house and I live in a good, safe neighborhood. My package said it was delivered and it wasn't.

I thought sending a priority envelope would get it in one day since it was going a few towns away. It's seriously taking 2 days to go 2 hours away. I would have spent less in gas even with the high price of gas to deliver it myself in matter of 4 hour round trip. To pay $10 I expected more. Very sad service, I won't bother to use again.

I reserved a post office box online and have had nothing but problems since. All my mail is being returned and it says I have moved and that I don’t exist. I did this in February and I’m getting ready to make my third trip to the post office to straighten this out. This is extremely unacceptable service.

The latest switch to Ground Advantage is a nightmare for shippers. Not only is it costing more money to ship, the delivery times have increased by a huge amount. It used to take 5 days to ship a first-class package from PA to CA. Now I am seeing 10-day travel times as the norm, 2 weeks! Packages are traveling to their destination only to be sent back to their origin and resent, adding weeks to delivery time. A package from PA to UT has been in transit for over 2 weeks, having arrived in Utah after 6 days only to be returned to PA where it has been sitting for over 3 days. Horrible service that has become a joke. It looks like DeJoy will be privatizing the Post Office as he has been planning. The only way to fix it is to kill it!

Haven’t had to bust on postal service in awhile, they’ve been doing their job adequately. Background - been living in Colorado Springs for 9 years and service here has been worse of all States I lived in - 6 States. Fortunately, complaint this time isn’t about Colorado service but USPS in its entirety. I was supposed to receive a package yesterday originating from New Hampshire which obviously didn’t happen. For 2 days, tracking number showed package left that state with no updates. This morning, package arrived in Jacksonville Florida, LOL! It’ll probably eventually arrive sometime late next week but what sucks is the USPS will never step up and admit - their organization sucks!

Their Website is confusing, their support is none existing and their instructions are none existing. This is truly the worst web experience one could ever even imagine. The Auto Agent refuses to get you to a live person, send you into a loop. The Website takes your money but does not deliver a label. Whoever designed that interface should be fired.

Don’t send big boxes through the mail to Denver Colorado because capitol Hill annex post office will not deliver them. I’ve had a box sitting at Capitol Hill annex for three weeks for no reason and they won’t deliver and Benjamin won’t call me back.

We spent the last few years looking for a Lladro Figural piece from Spain called "Fox Hunt". When it was discontinued in 2014 it sold for $10,000.00 and in some instances it sold for $15,000.00. We finally located one in Washington DC, negotiated a price & they shipped it to Albany Oregon in same original Lladro padded box designed to withstand a trip from Spain to USA. USPS beat the HELL out of the beautiful work of art & will not reimburse the seller even though it was fully insured. We have the USPS delivery person on video striking the curb with it on a hand truck carrying it sideways!

On June 14, 2023, a package with tracking number ** was mailed going from Los Angeles, CA 90043 to Cypress, TX 77433. The package never made it to its destination. What came was a note from the Post Office stating, We Care, and a bunch of lying gibberish below. The contents of the package was missing. That tells me that someone at the within the Post Office stole the contents of the package and kept it for themselves. Thieves. The sender deserves to be compensated for the contents of the package which is $50, and also reimbursed for the postage which is $10.20. This is unacceptable and will be reported to Consumer Affairs, and I don't care if people get called to the carpet, everyone needs to be help accountable for this. I will not stop until this is corrected, and the sender is compensated. The people within the Post Office is a joke, lazy, thieves, and just plain awful.

I sold something on Mercari. I packaged it up and took it to my local USPS. It sat there for days, not being scanned. I called on 05/26 and spoke with someone who stated it was scanned internally on the 20th, but called later and told it was scanned on the 30th. My sale had already been cancelled as they didn't think I shipped it. On the 26th, I was informed that it would be returned back to me. It was not. They delivered it to the person and Mercari and USPS is refusing to pay me for my goods. The person blocked me and ultimately received my product for free. USPS didn't even attempt to make it better. I really hate the post office. They don't care about their customers nor their jobs. I still want my compensation for their mess up.

USPS service varies from excellent to failure. 10% to 12% of first class, priority or certified mail items are delayed or opened by others. The longest delay was one year. I recently a found an opened letter containing a large amount payment check stuck in my front door. A gift certificate was delivered opened in our PO box several years ago - the certificate was for $100 & anybody could have used it - a careless but honest person opened my letter.

I had my elderly parents stay with me for the winter. When they moved back into their home they made a change of address request at their local post office. Shortly after this was done I come to find out via the mail that they changed the address for the whole home which included myself. I immediately contacted USPS customer support about this issue. I was told that my parents would have to go back to their local post office and redo the change as individuals. In the meantime the customer service agent told me she would email my local post office to ensure that my mail would continue to be sent to my address. Two weeks pass and I have no mail. I make another call to customer service expressing my frustration. I explain the story again and I was advised that it would be taken care of.

On several occasions I have had issues with either receiving an empty package delivered or a package not being delivered at all, but states that it was either picked up Individually or delivered. No help at all when you file a claim. They so call review the case and assign a case number. Within a few days I received an email stating that there was nothing that they could do about it. The 2nd incident they wanted me to bring the empty package to the Post Office. My leasing office has the Postal Worker delivering the empty opened package to the mailroom. At this point I am so done with USPS. I think that USPS has hired a lot of thieves.

The Lehi, Utah United States Postal Service routinely provides terrible service. Most recently, I looked up a tracking number for a delivery that was overdue. The USPS global system said that my package (weighing only a few ounces) was undeliverable and that I needed to come down to the local post office to pick it up. It was an important package I needed for work, so I left my office (30 miles away from the Lehi Post Office) to pick it up. After driving there and waiting in line, I was told that it was on a truck out for delivery and that they would update the status online.

Having an online business and shipping via USPS for 20 years, I finally had to process an insurance claim from an ebay order that was not delivered. Went thru all the channels and trying to located the package and speaking with USPS in the district, told the package was not scanned and "lost" and to file a claim since this was a Priority mail insured small flat rate box. Refunded my customer on ebay and filed my claim, turning in documents from my ebay sale that clearly showed the seller, the buyer, the address and the tracking number. After a few weeks, received a letter from USPS, DENIED, told that I did not have enough evidence of the value, even though the items in question were sold for over $150 and their max insurance was $100. Even though it clearly stated the total the buyer paid.

USPS Plano, Tx claims it delivered my package and left it with an individual. They show no name nor actual address where they claim to have delivered my package to. To make matters worse, they say they have 14 days to investigate. This means, I will be without my vehicle for another month due to their shoddy, unprofessional so-called delivery service and they could NOT CARE LESS! Never again!!!

So I had 250 dollars stolen from me. When I told USPS they said it was the third party sender. They can’t do anything about trying to redeliver package because they dropped it off but it has no address where it was delivered? How is there no street address you can give me? And how come the usps doesn’t have my name and address I have informed delivery. Sounds to me like even if went through third party the usps had been in on the scam either way. That’s ** theft.

I pay for certified mail and 3 out of 5 times it gets lost. I've lost money having to re-do all of my documents, getting them printed, having to notarize them and delaying my business transactions. It's frustrating and disappointing.

USPS seems to have an issue posting where packages are. For example: Sunday night, April 9, a package was shown in Connecticut. At 1:32 AM on Monday, April 10, it was supposedly in Fife, WA. By 4:11 AM it was back in Connecticut (?), then at 10 AM it was in Kentucky! The tracking system for the USPS is obviously a problem. The package is supposed to be in Ocean Shores, WA by tomorrow, but according to the tracking it is going on a journey!

So, I ordered this rare plant from Canada on Etsy (US), paid for first class shipping, and I was super excited to get it. But guess what? It took more than a freaking month to arrive and when it finally did, it was totally dead! Second experience with USPS, I ordered some perfume samples from the states and paid some extra bucks for first-class shipping again, and my order has been chilling in the local facility for a freaking week now for absolutely no reason!!! Like, what the actual hell, USPS?! I wish I could give negative stars.

The post office REPEATEDLY will mark our packages as “undeliverable” and leave them at the post office for pick up. They are lazy and should not be working this job. What is so hard about putting it in my mailbox or leaving it on the front porch?

IT WAS HORRIBLE! This postal service is lousy. I keep trying to get my hands on my package, but they keep turning me down. I went in for pickup, they had it but when I tried to get it they did not give it to me. It's a ** box from my grandparents for Pete's sake! This sucks. I am not letting people who send me packages ever using USPS again! No wonder that they are losing business!

They changed my arrival date right before 8pm today (which was my original date of delivery). Very much inconvenienced me. They also never contacted me before doing so found out through "track my package". Very unhappy customer.

It's so sad to see how far the USPS has fallen. I ordered a product from Amazon and I didn't realize it was going to be delivered by USPS. It was suppose to be delivered yesterday and all day. On Informed Delivery it said my package was out for delivery and would arrive by 8pm. Well 8 pm came and went no delivery. When I checked again after midnight there was a message in big red letters saying Alert Awaiting Delivery Scan. So now it's scheduled to be delivered tomorrow. My question is how does the status of from out for delivery to Waiting for Delivery Scan? It's so sad I don't get my mail sometimes until 6-7 o'clock PM and every Package that has been shipped to me from USPS is never delivered on the day it's suppose to be delivered.

I didn't get my delivery upon the initial delivery or second attempt. It's difficult to contact customer service. Through phone OR E-MAIL. It's difficult to get a real person on the phone and even sending an E-mail has so many hoops that I just gave up on the waste of time that is even sending an E-mail to a real person. I was contacted by USPS and given instructions to get a refund for my package, and then I followed the instructions and the website told me I couldn't file a claim because my purchase wasn't insured. This is when I tried to E-mail USPS rather than get back on the phone and even that is wasting so much of my god damn time. I will never get what I ordered, nor will I get a refund.

USPS are responsible for stealing valuable jewelry and refusing to reimburse the insured purchase. It has been 8 months dealing with this . They even stated they lost the certified letter with the appraisal of the jewelry. It has been the most unpleasant experience because not only I have been robbed, the our US post service is refusing to compensate the insurance that the package had.