USPS Reviews

My checks continue to be delayed and not received. This is the sixth time that this has happened with two years. When I call I either get the run around or rude unprofessional service. I will continue to complain until I get a response to what is going on.

I would like to really thank the driver for my delivery today. Tracking # **. It was pouring rain with a tornado warning. The delivery person placed my delivery propped on the door sill, so it would stay dry. Many thanks for your kindness.

With USPS I feel like I am in a third world country or fourth if that is possible. I live in Vail Colorado and I can’t receive packages why..?? I have no clue why not. All my packages from USPS via Amazon get sent back to sender. So I can only buy products that get delivered by UPS or FEDEX. I think is poor laziness. We are in the United States of America and the United States Post Office doesn’t deliver to some cities of the United States. Come on are they delivering by horse??? I can only say is ridiculous and unacceptable. Maybe we can make USPS GREAT AGAIN. Oh wait a minute it hasn’t ever been great. So maybe they can start in this ERA to deliver packages to Vail, Colorado. One can hope.

USPS is a joke now! Packages CONSTANTLY get sent out of state when it's already IN MY state. I paid for faster shipping and the package still isn't here. It took 24+ Hours for my package to go from one usps to another and the cities were only 30 mins apart. USPS absolutely SUCKS and is a TOTAL WASTE OF MONEY. Packages NEVER arrive on time.

Absolutely RANCID service. All my packages except one have been late in the past month and one was doing loops in a state farther away than the sender for days. Their “ETA” is a load of bull. I’ve sent out packages for my business as well and have had countless ones go missing or go to a completely different state farther away for days on end. I’ve been contacted from the people I purchased from recently, this is not a one off issue. All of the packages they’ve sent out have been abysmally late to deliver. This service is an awful waste of money, and their customer service is even worse. Every time you contact their “chat with live agents” you either wait endlessly or get a pop up that says “your request had been cancelled because there are no agents.” My local post office is no use either. Everyone in my city locally complains about them because they are rude, uncaring, and hate their jobs. Insufferable.

This is the second package priority package with tracking that has gone missing. Unfortunately this one is an expensive item. We believed because it was in a priority shipping package and with tracking we would be safe sending it this way. We will no longer being using the USPS.

I have used certified, return receipt when shipping large and small envelopes containing medical information. I can remember 3 times I sent these envelopes to doctors and Medicare. Each time I lost tracking half way. The return receipt was never returned and the envelopes were lost or stolen. I asked for me money back that I paid for the certified and return receipt, but USPS does not refund. I should have learned my lesson the first time. Next time UPS or FedEx.

I have to say that the USPS is the worst delivery service ever! I've been waiting for a package for over a week. Routing shows that it came right through the city of Toledo where I live and went straight on to Indiana somewhere. It's been in Indiana now for 5 days. It appears that they have lost it. They hire people that can hardly read. That's what one of the managers said directly to my face when I was there another time searching for another delivery. I would never ever use them again. I will pay more money to use UPS or FedEx before I ever use the United States Postal Service again. The lady I talked to at the post office when I stopped this morning to inquire about it was no help at all. All she said is "It will show up!" They just love to not help you or try to find out where it is. They just get rid of you as quickly as they can. Bottom line.... Try at all costs to avoid the United States Postal Service.

Horrible location!!! They lost Express priority mail $55.00. He never scanned it and when you complain to them they are very rude particularly the manager there ** 10060 Willow Creek Rd San Diego California. Disgraceful. How do they allow him to destroy business????

This is the second time that this case has been closed without any results. This piece of mail is NOT from the Internal Revenue Service. It is a piece of mail that I need in order to file my 2024 income taxes. It should have been delivered approximately two weeks ago and I still have not received it. I filed a missing report but never received any contact from USPS whatsoever and the case was closed. Once I got the email that the case was closed I contacted USPS again and reopened the case.

I shipped a package with express, still the package is not located and delayed. Called service center, they opened a case and that’s about it. Package is still not delivered and this is going to cost my reputation with my client. Terrible experience.

I would recommend delivering yourself or using another courier, N E V E R. E V E R. E V E R use USPS for anything important. Also make sure you read their fine-print… They are not liable for the loss of your package. This is exactly why our government cannot be trusted, they take no responsibility or accountability of their failures! Look at the overall rating of USPS, 1.2 stars out of 5… You cannot go below 1-star. It is not possible… I tried and you have to select at least 1-star to submit the review… So this service is at the bottom of the heap… It needs to be gutted and overhauled or turned over to the private sector!

The problem isn't the mail carriers but the lack of use of modern technology. I currently have a priority mail package which has been going in circles around the united states for two months. It has passed thru the same sorting centers at least 4 times. When this package came thru the same sorting center for the second or third time it should have been flagged as an error and pulled aside for investigation but nope, it just keeps going in circles from state to state. I've opened THREE cases on this and each one was closed with no resolution.

I cannot believe I have to do this. The United States Post Office in this day and age is completely and utterly worthless. I paid to have five very important and time-sensitive documents to be sent by certified mail with return signatures. They all were being sent to local addresses in the same city. Only two out of the five made it to their destination. I am yet to receive the signature cards for the two that were delivered. All were mailed the same day, January 17th, 2025. This next part is absolutely ridiculous. The other three certified packages got routed to Phoenix Arizona. Not one person can tell me anything as to how and why.

I can't believe that 2 packages have been shipped by USPS to my state ... 15 miles from my house then rerouted to at least 2 other states.... 2 weeks and I keep getting messages that my packages are in route. Wasting my tax dollars and natural resources so that my shoes can be well traveled. These USPS workers are getting their paychecks and retirement/pensions... They just don't care.... I'm a nurse and if I screwed up so badly I would lose my job and license. I would give the shipping responsibilities to Amazon and TEMU.... I can count on them.

The new Indianapolis USPS Distribution Hub is beyond ridiculous. Not only do packages get stuck there for days on end, but when it leaves it goes the wrong direction. I am in Illinois, I had a package sit at the Indianapolis hub for days, then instead of coming Less Than 3 hours to me in Illinois it was sent to Denver Colorado. The worst part is I have a feeling it's going to go through the Hub again on this way back to me. There's no excuse for this after all the time that this new facility has been opened. Beyond incompetence!

I ordered a package on 2/17/25, tracking said it would be delivered by 2/21/25. It arrived in my town 2/22/25 and rather than get delivered to me today a day late, it was sent to Windham, NY 2 hrs away. What incompetence!! This is like the 4th time this year. And 3 damaged packages.

USPS are some thieves. My mom sent her grandson a jersey and birthday cards for his birthday, mind you he’s 3. They ripped open the card and stole the jersey. Then your customer service act like there’s nothing to be done, how about it gets taken out of your pay. What kind of worthless people you’re hiring that just be stealing people mail. y'all need to be fired. I guess that paycheck isn’t enough.

As you can see with the images attached. I ordered my package on 2/6/25 and on 2/8/25 it was in St Louis, where it stayed until 2/19/25. THIS IS UNACCEPTABLE!! The delivery window was 2/10 - 2/14. USPS, deliver packages and letter on time.

U.S. Mail is the worst. You don't get bills on time and when sent off takes forever to get there. This has been an ongoing issue. This system is almost as bad as it was in 2021. Creditors want to know where their money all I can tell them it was mailed off a day after I got it.

I mailed important documents Priority mail Feb 6th from Caledonia MS post office. The tracking number does not work and when we asked the PO a week later, they said their computer is down for last 2 weeks and won't show up in system until computers are up again. BUT they never told me that when I mailed envelope. They charged me 11.00 for priority faster delivery and now it's lost and no one can tell me where it is 2 weeks later. The Caledonia PO is no help saying there's nothing they can do. But my hometown PO in Akron, NY is doing everything possible to find our envelope. Very disappointing and we will never mail anything from Caledonia MS PO again.

A friend from Florida sent a package to me in Omaha. I got a notice that the package had the wrong address and they were sending it back to FL. My friend took a photo of the label and I could see that the address was correct. I called the 800 # for USPS and waited on hold for 45 minutes to explain to them that the address was correct and hoped that they could deliver the box. I was told that they couldn't enter a request in the computer ON THE SAME DAY and that I needed to wait until the next day to call. So the next day I went to my local Post Office and they called the other local post office where my package was initially received. She was told that the box was a liquor box and the markings weren't covered so it was being returned to FL. How difficult would it have been for someone here in Omaha to open the box and see what was inside and see that nothing was leaking?

Ordered product and never received due to it never left Ohio after being dropped off at Post Office. Contacted seller who mailed me the product again, from Ohio. Expected arrival is today. No package!

USPS is the worst. Absolute nightmare! I would rather pay higher and use FedeX DHL or UPS. One time it sent my package to another state and then it was stuck in the system for 10 days. Their delivery day can change for no reason, giving you wrong expectation. They set a date and say delivery by 8:00pm, then the day passes and they change the delivery date at the end. Horrible. Horrible. If you have a supplement and something that is temperature sensitive, you may get a damaged product because of this.

I am so frustrated with USPS and their absurd logistics. I sent (3) packages on the 10th PRIORITY MAIL, (1) to Waco and (2) to Corpus Christi. I don't know how it can take more than 8 days to go from San Antonio to either of these locations. All were guaranteed to arrive prior to Valentine's Day (2-day shipping) and yet here we are on the 18th and they are still "processing"? Please tell me how they needed to go from SA to Austin, back to SA, then to Corpus and they have been sitting in Corpus for 4 days with no delivery information. Of course, when you call there is no concern or diligence by the customer service agents and apparently "that's just the way it is". I will NEVER utilize USPS to send anything anywhere, regardless of cost....

It's pretty pathetic that USPS will deliver on Sunday yet when something goes wrong with the delivery, they don't have customer service working on Sunday for Sunday deliveries. Why would any company have a delivery service on days they don't have customer service. It doesn't make sense.

The USPS has become the most unreliable government agency. What happened? I have canceled services when told shipping would be through them. That's so sad. Remember how good they were before UPS and FedEx?

I visited the Temple Heights Post Office at 1635 Connecticut Ave in Washington, D.C. to mail packages and was shocked by the unprofessional behavior of one of the clerks. I was taken aback not only by the lack of basic customer service but also by the openly displayed rudeness, hostility, and mockery. As a non-native English speaker, she repeatedly mocked my English proficiency, which was not only inappropriate and unprofessional but also discriminatory. Her body language and overall demeanor further conveyed disinterest and an unwillingness to assist.

I have lost all hope for USPS. The DEI management and workers have destroyed the government postal system. The only hope is for a private owner will take over and save what’s left of USPS. I hate what it has become. I have been waiting for a Priority Delivery for three weeks.

So, let me start by saying I'm disabled. My mother is a senior citizen. We order packages from various websites all the time. USPS never delivers them. They don't even try to deliver them. They say "delivery attempt. No secure location". Then we have to go to the post office tomorrow collect our packages... for a service we pay for. I attempted redelivery through the USPS website. It wasn't redelivered. I just called and they "closed" the redelivery. There's no one to complain to. There's no direct phone number to call.