USPS Reviews

USPS can be good, but in some locations where your packages go through you start to see a trend where your packages go missing. When that happens it’s almost always a difficult process to get any help from the call center due to their near impossible automated system. It can not get the long tracking numbers correct and will just hang up on you telling you it has other customers to help. This is the worst place I would not like my mail to come through but when other businesses ship my store bought package I can not control who they ship through and I’m stuck dealing with the mail system as they push it back on the mail courier.

Postal Clerk Joe at the Olympia site on Jefferson would not allow me to finish a sentence when I went to ask about a certified letter I had a paper notice for. He was abusive in tone and volume. I asked him to allow me to finish my sentence and he told me "You are not listening". I asked for a supervisor who was polite and helpful. There are many Google reviews regarding this abusive desk clerk.

Employee JJ at Vermont Post office location in Los Feliz, needs customer service training. Her attitude to customers is the worst I've seen from any business I've went to lately. Then when you return how they treat you back to them, they play victim. She needs to get fired. There is no need to be rude to customers when they ask why their appointment for a passport got canceled. And it's unprofessional to not send out a notice. Worst service ever.

I don't understand why a package sits at a site for over 2 business days. It's 2 hours away but it gets sent back from NC to Ohio without being sent back. Sounds like a bunch of idiots work for Usps now.

So here is my review of the USPS and it isn't great at all. In fact it's about as putrid as it gets. Do I ordered a 350 dollar item that was delivered to my mailbox (which one of those that you see in a line on the side of the road) and seeing how I was recovering from a spinal surgery and was unable to have someone get the package within the first few days it was delivered. That isn't the main issue though, the main issue was that for those three days that package was left sitting out there in front of my box on the side of the road out in the open for someone to pick up randomly and steal it which has happened before. When I complained what they told me was it was my fault that it was left out there for 3 days not theirs and wouldn't listen at all as I tried to explain that it didn't matter if it was 3 days, 3 months or 1 hour the fact that it was left out in the open for someone to take is beyond baffling to me.

They delivered my package to the wrong address. The sender sent me a photo of the address on the package and it was correct. I asked where they delivered it to and they wouldn't tell me. They wouldn't compensate me for the package. Apparently, they can't read.

Slow service, unreliable outdated tracking system. It's quite a shame to see nice dedicated worker in the post office and then a poor service. I'm wonder if could be because of low budget or lack of commitment in some key back-office roles. Anyway private better by far.

The USPS is a train wreck that really need to be fixed by people who actually care. I mailed my passport along with money orders and paperwork on 9/24/24. Items never left the Gainesville office. I have had no help in retrieving or even replacing the items but I had had to pay a total of $40 to have my money orders that were in their possession tracked. How crazy is that. This needs to change. Fast forward, now I am waiting for another package to get delivered, did priority mail and guess what?

Totally unreliable. Package that are close to my home are rarely delivered on time. Instead, they go to other locations without any rhyme or reason. Yet, the price of postage, etc keeps rising. Ridiculous mess

USPS hires a bunch of incompetent idiots. My father passed 2 weeks ago and USPS LOST HIS FRICKING DEATH CERTIFICATE!!!! Like come on! His SS is on there and other sensitive information. When we tried to call they were unsympathetic and refused to issue a refund for the death certificate and what we paid to have it mailed.

USPS said they would deliver my package without a problem. They made me pay $69.45 for delivery. They took the package, brought it to the Daniel Wyoming postal location where the staff refused to deliver it without reasoning. Fraud is a person or thing intended to deceive others for personal gain. I feel deceived, wronged and stolen from. They refused return delivery, refused redelivery despite never attempting to deliver and refused to refund as ** your delivery is not guaranteed.

My mail is picked up by west delray post office. In Oct. I had 3 items taken. A total of 570 dollars. Two birthday cards containing $30 each and my home owners assoc. $570. A $50 gift card was stolen 2 months prior plus a package taken. I also had all of my bills with checks taken and was unaware of this until I started getting late payment notices with fees. They are thieves and we need a new system that is not corrupt. Not one thing was done by USPS to help me or fire these mail carriers.

I ordered and paid $20 for my son's birth certificate. It came in the mail late. Not only did it come in the mail late but it was also severely torn and it came in a USPS envelope apologizing for the damage that the post office caused. I called USPS and they told me that they can't replace anything like a birth certificate that is torn up even though it was their fault unless I had insurance. However, insurance was not offered to me at the time I ordered the birth certificate. So, the USPS can tear your mail all up to hell and then they don't have to do anything about it or compensate you in any way.

There is no way any private company will still in business with this reputation, This is indeed the worst postal service in the world. Their employees are the must non educated workforce I have seeing. I had not find one good thing about this company.... It's disgusting but the funny part is how American people talks so bad about third world countries. I advice them to take a look in the mirror and themselves as they really are. The government should get rid of this company and let a private firm take over.

Service is slow. Employees act like they don't care if you're there or not. On top of running in debt every year. I have bought my last postal stamp. I will never mail through the postal system again. Absolutely pathetic for a public servant.

Absolutely the worst post office location that I’ve ever had to deal with! There’s way too many negative interactions with this place just for me but I’ll detail the most recent which is still ongoing…, Two days of not delivering my package due to lies that the postman, who “delivers” to my home, has put as the reasons. First day it was because of blocked entry, look at the photos to see the entry. Second day was because the business was closed! It’s NOT a business, it’s my home! And this is a package that can be left at the door without anyone home.

Recently move. Had a post office box. Mail still keep coming to house. Moved, closed post office box with the help of my mail carrier. Did change of address hard copy. A couple of weeks later received a letter from USPS that l had to do it online or come in person. We'll really couldn't afford either but buckled down, went online to fill out this for with the 1.10 fee. We'll it's a scam to get more money from you. I clicked out but my card was still charged the fee without a conformation or anything. Call the customer service department and still can't talk to anyone. Will see what happen. Scamming.

My package from Brazil has been in Miami SINCE September 07, 2024. I've waited 30 days, followed the instructions on the USPS website about going to the local post office, and when I went to TWO USPS local agencies, they told me they weren't aware of anything and could not file any form requesting information on my behalf and the information I've received via phone and USPS website WERE NOT ACCURATE. Unfortunately, there's nothing they can do about it. I've had ten people from the post office in Brazil and Brazilian customs telling me that the USPS said that since the package is in the US, they need the authority to request clarifications.

I got a notice of no delivery of a large envelope on 10/24/24. In the notice, no reason was checked out but the day for pickup was set the day after on 10/25/24. So, the mailman decided not to come to my apartment because he/she did not want to do it. It never happened before. It happens that I’m a disabled person. I tried to get a redelivery through the website and it’s a ** mess. I will up this complaint to the highest level I can reach.

The USPS is the worst delivery service in the USA. Twice, I caught my postal carrier not delivering my package in my apartment mailbox, that indicated it was delivered in. Twice, my local post office sent the mail carrier back to actually deliver my packages. The third time this happened, my local post office refused to send the postal carrier back. I filed a case with the USPS Office of The Inspector general, and their office did absolutely nothing. In December 2023, I ordered a laptop.

Keep bounce our packages around the country even for things coming from one state over. Then lose the packages. Recent example. Part leaves WI for MN. Package goes from WI to Mn then out of nowhere it goes to NY. Once it got to NY it bounced around until it just disappeared. Had another one IL to MN. Left IL, went to MN, then MN to IL, IL to CA, back to IL, IL back to MN, MN back to IL, IL back to MN yet again, left MN center for a couple of days just to show back up at the same place. After all that bouncing around finally to our local post office a week late.

Everything I ship or get shipped to me gets delayed or sent to the wrong part of the country. General mail is fine, only packages are causing my business misery. I have 10 examples from June 2024 to October 2024 but will provide 3.

Their service suck. Forget about customer service. They think the world is against them. I've been waiting for a package since the 16th of this month October 2024. Online order that is only 5 hrs away from where I'm live till this day nothing. I called and the answer was "Sorry. Nothing we can do about it." I understand it happens once in while but all the time wow.

Things have been getting steadily worse ever since Trump's buddy Louis DeJoy took over. The laziness, incompetence and LIES get more prevalent every day. They can't even manage to meet their OWN lazy estimates for delivery, and when they fail, they don't even apologize.

There is absolutely no excuse for their poor service at their center in Zephyrhills, FL. People coming in to get mail being held as undeliverable are forced to wait hours because the center only had one employee manning that window. Meanwhile, there was 2 or more people helping customers in the lobby. Poor management poor service.

Live in small mountain town with no USPS door delivery... Have to drive to PO building/counter to pick up mail/packages. Envelopes and such are in a keyed box so good to go with that stuff. (Understaffed so only one guy at counter M-F for picking up packages. No housing and USPS starting salary has something to do with this shortage.) Anyway back to this one guy at counter. He is drunk with power now and refuses to hand you your package(s) even when you are text notified that it is ready to pick up. Only if and when he is good and ready will he go back to shelves and get your package. Go away and come back later is his latest MO.

I just went on my SheIn account to check my tracking and they have the wrong tracking number on my account. It says my package was delivered on October 9th and I order my stuff on October 14th so that doesn't make sense and it was delivered in another state and city.

I ordered a set of face brushes that should’ve arrived in 3 workdays. On the 4th day, it said my package was being shipped back by USPS for no explained reason and I would have to pay 8$ again for reshipping because apparently, their workers are either too lazy or too blind or most probably both to read an address correctly. How are these ** still active?

I mail out a pkg to Kissing Florida. They lost the pkg. They send the pkg to New York. Try to claim the cost of the pkg. Went try all the legal channels. Send the emails necessary. Talk to different people. Eend result no one ever answer me or reimburse the cost of the contents of the pkg or even the 8.95 I paid for the shipping. They are nothing but common thiefs.

This is a review of P.O. Service in Lytle TX. Employee there is very rude and obnoxious for no reason when I mail a PKG. It's bad enough that postage cost is outrageous but the service is also terrible. I mailed a PKG (cost $12) and only had a $20 bill. The employee said they don't take $20 bills. Since when? I had no idea. The pkg had already been processed so I asked what I should do. They grabbed the $20 from me and acted like I had committed a crime. I'm 76 years old and treated like this. I'll be going to Natalia from now on to mail my pkgs, never Lytle again.