USPS Reviews

I received a message that my package wasn’t delivered due to lack of access to my door. That is a LIE!!! We were outside all day long working in the yard and grilling. If you can’t do your job, at least tell the truth.

Honestly, the United States Postal Service is one of the most frustrating, inconsistent, and downright useless shipping services I’ve ever dealt with. Every single time I order something and it gets handed off to USPS, it turns into a complete shitshow. Tracking barely updates, packages sit in limbo for days with no explanation, and delivery dates might as well be random guesses because they’re almost never right. You pay for shipping expecting at least basic reliability, and instead it feels like your package just disappears into a black hole for a week before randomly showing up whenever they feel like it.

We are a small business that relies on daily USPS pickups to ship customer orders. We have experienced ongoing service issues that have significantly impacted our operations and our customers. Our concerns include:

I paid 1495 for priority. Supposed to be here in Wednesday. Here it is Friday, and it's still not here now. It says it might be here tomorrow. I want my money back, but they won't do refunds on priority. Only upgraded priority. Don't ever ever ever use that priority. It's to fall. They will not get you your package.

You would think they would have kind people working at the post office. Instead of ignorant people that can’t even look at you. Please fix this.

USPS has to be the worst company for providing customer care. Impossible to get any information or help on your orders. You’d think to go in person but even the people who work there know how terrible the company is. They say they can’t help you and to call customer service and agree that they would probably not answer or even help with the order. You then call the customer service number (the only way to get help) and you either A. Never get a call back B. Get a call back and they will end the call after a 30 min wait. C. Get put on hold until the entire day passes and they never pick up the phone. Worst company to ship from. Genuinely never make reviews but this is just way to frustrating.

USPS needs a better process. Sending to some distribution centers is definitely not working. The post office itself is moving packages along pretty swiftly. I had a package that was mailed from Jonesboro Georgia on June 11, 2026. It was received at the Atlanta, Ga distribution Center on June 12, 2026. It arrived at USPS in Dallas, Tx one day later June 13, 2026. It arrived at the Shreveport, LA Distribution Center on June 14, 2026. My expected delivery date was June 17, 2026. I have not received my package yet and it is the 22nd of June 2026. I know that this is not the USPS's fault but there have been many bad reports about the Shreveport distribution Center that USPS uses. This gives the USPS a bad name. Something needs to be done about this distribution Center.

Logistics are non existent. I ordered something from the UK that arrived at the Indianapolis distribution center within 5 days. The geniuses at the distribution center sent it to the opposite side of the city where is sat for 5 more days, only to be sent back to the distribution center. Beyond ridiculous, it's taking longer to get from the Indianapolis distribution center to me than it did to cross the Atlantic ocean. Indianapolis USPS is deplorable. Yet more visible proof that the USA won't make it much longer due to viral apathy and lethargy. Shame. America is tanking because we're letting it and some are even helping it happen. My insurance was cancelled because they COULDN'T even DELIVER the bill... FROM WITHIN THE CITY! Unbelievably awful. I'd tell USPS they should be ashamed of their ineptitude but the message would get lost in the mail.

Picture of a New Yorker magazine that was just delivered. It looks as if this issue was washed, spinned, and delivered - all yellow and crinkled. What exactly is going on? Highly disappointing.

Paid for expedited shipping for a package while out of town (had plenty of time for arrival before I was scheduled to leave). Of course, USPS experiences delays and EDD changed to days later when I would be gone. Called customer service to redirect package, claims they can’t do anything about it, not even update to a new address or process a refund and states you have to go online to do it. Of course, they trick you to go online to do it so you’ll be charged an extra $20 for their mess up. Called distribution center it was held at to possibly have it redirected and an employee lied, claiming they would change the address and did no such thing. Just a horrible company to do business with. The very people who pay for services get treated like crap after they receive your money. Have very low expectations when it comes to this company.

I consistently have a terrible experience with the USPS collectively. It’s not just one location or area. The carriers are routinely lazy, no matter where I live. My mail almost always looks like it went through someone’s rock tumbler. Any time I make an online purchase and it ships usps, you better believe there will be a delay. Most recently I ordered some Nesquik powder, got-dang Nesquik! It has been “leaving the carrier facility” for over a week now!! Honestly the USPS needs to go away, they are not reliable and really are just unnecessary. For as much as I can’t stand technology I’d say post is the one area tech wins.

The U.S. Postal Service continues to set the standard for incompetence and inefficiency. Packages are delayed without explanation, customer service is unhelpful and unprofessional, and communication is virtually nonexistent. Their tracking system is especially laughable—updates are often inaccurate, delayed, or so vague they’re completely useless. It’s frustrating to rely on a service that seems unable to provide even the most basic level of accountability or reliability. Nothing more than a waist of tax payers money.

Horrible customer service! You have to talk with an automated service that will NOT put an agent on the phone until you have answered numerous question and given all type of package information that has nothing to do with your question/complaint. When you finally get an agent on about ten attempts later they are no help and are not willing to go beyond telling you information that you already have from tracking.

On May 27th, I mailed a return to Amazon from my Kansas post office. It was received at a Nebraska post office the next day and has been sitting there since for 16 days. When I called one of the employees in my post office, he said he's had the same problem and that it may take up to 3 weeks to 1 month for returned packages to get to their destination.

Nowhere in the private sector would this level of performance be accepted yet the USPS regulalrly raises prices and the service degrades likely due to having to pay claims for all the lost parcels and the government keeps wasting money on this broken Department.

I sent in a change of address on 3/14. I moved 4/17. I also paid for the change of address service. I still am not receiving my mail. I received notification 6 days ago that my insurance bill was coming in my mail. I still do not have the bill which is due in 8 days. I have made 2 trips to the post office to no avail. I only moved 5 miles away and have the same postal carrier. I have never seen such a lack of performance with the post office.

Government needs to take them over or shut them down. Service is absolutely ridiculous. I've had 5 packages in the last 2 weeks just sit at their facility in Dallas and FT. Worth for 3 plus days before finally getting delivered. It's taking a package at least a week's time to go a hundred miles to get delivered.

No inter-country support. If sending something to the US, send via a courier and not a postal service which will ultimately connect with the USPS. The USPS is equipped to avoid communicating with customers. They will not help you. You might as well throw your products into one of the following: a crackpipe, an active volcano, a bald eagle nest, a garbage disposal, a lovely fire pit, the ocean.

Pony Express from coast to coast would be faster and more reliable. But what’s most irritating is consistently low reviews, and nothing ever changes!

Jesus you GREEDY shits raising rates every month now just to pocket more. May as well change your name to greed based postage company. You have totally conVINCed us to start using other companies and boycott USPS. GREED GREED GREED.

Sent a package from St Charles Missouri to Mesa Arizona. Paid for Signature delivery and insurance. Recipient moved, had the new address in with USPS. Instead of forwarding to new address, they just dropped it in a box and the new tenants got the package. And they kept it. Was personalized item and gift cards. Contacted USPS about the insurance and was told you have to prove what was inside the package. How do you prove what is in the package? How do you prove that what is in the box is what you were saying unless you had video proof of it. So it's a big scam to get more money from you if you pay for extra insurance and obviously signature delivery because they don't do it and didn't even get an apology. Needless to say USPS has lost my business as far as packages are concerned. I would rather pay more to a competitor than to deal with the shadiness of usps. Shameful

They haven't improved. Same old don't care company. How can a package depart Birmingham AL at 8 pm and then depart again 7 hours late the next day? The same situation in San Jose, CA. Ridiculously amazing.

Lost rent check. Dropped off a box today and am unable to track it this evening.

The absolute worst! Every time I turn around, they bring my packages all the way to my city, only to turn it around and send it back west. It's utterly ridiculous! The postal service wants to know why they are going broke? It's garbage work like this. Heck, they are so good at pissing people off, they should have people submit reviews on how well they do at making people miserable. They'd have a 5-star rating. Good job, USPS! 👍

I am extremely disappointed with the service I received from the United States Postal Service regarding a lost package and the lack of resolution afterward. I received two collector cards from an exclusive Dragon Ball Z event. These cards were event exclusives and highly sought after, with current market values around $500 each. I had arranged a trade with a reputable card dealer who was willing to exchange two action figures from the same event — figures my two sons had desperately wanted. We waited in line for nearly five hours at the merchandise booth, only for the figures to sell out right before we reached the front. Since my children are not interested in collecting cards, this trade was the perfect opportunity to still get them something they truly wanted.

I called about resolving this issue and I got a very rude unprofessional male being disrespectful and not letting me speak. All of this started with a malicious mailman who intimidated me of a signature. Then the post master would not listen to my concern which was if they hold our mail my 90 yr old grandmother would not be able to recieve her mail at all. Absolutely disgusting, unprofessional, and malicious people.

Our taxes pay for this incompetence? A major overhaul of the USPS needs done real bad. Maybe hiring people who can read and write would be a good start. Someone please tell me how to have the USPS audited.

This is the second time I mailed an important document that never reached its destination. USPS efficiency and accountability is highly questionable.

Jared did a great job in walking me through the process of modifying my hold mail request. He laid out the steps carefully, and helped me through a few segments that were not clear. He's the reason I gave the service a 5. One area needing improvement: The bot is not ready to walk users through the process. I asked very simple questions --how do I change the date of my mail delivery hold that the bot could not understand or help me through the process.

USPS is so inefficient. Package from NY to Nashville to Chicago to Dallas. I live in above southern KY, above Nashville. Still waiting on package a week later. The incompetence is not limited to this one incident. Useless to talk to post office, they don't care. If you file a complaint, their goal is to close it quickly. Typical government funded operation.

I have a car, but I drive less than 2500 miles per year because I became disabled in 2009. I live alone and I don't leave my home except to shop for food or get something that I need. My car always stays in the garage, never in front of the home, and I don't have visitors. However, my neighbors have relatives living with them from time to time, and other neighbors are social people, too. They like to have football parties and invite people over. Because of this, sometimes a car gets in front of my mailbox. But, instead of leaving notes on their car, the letter carrier punishes me by delivering my mail under the offending cars windshield wiper. Since I am disabled, I may not go out of my front door for a few days to collect the mail all at once rather than making the daily trip. It's painful for me. I didn't know that all this nonsense was going on with the cars and delivery of my mail until I went to get my mail and saw it on someone's windshield.

USPS is the absolute worse! We got a Christmas card is February that was mailed on Dec. 7th from 10 miles away! I was waiting on an important document from Albany (3 hours away), it was delivered two weeks after it was sent out! We always get the wrong mail and our neighbors get our mail. They shove items in our mailbox with two tight a fit and we cannot get them out! I could go on and on....

Last month the USPS routed my prescription medications to a town in completely the opposite direction from where I live. I had to have them search for my prescriptions and get them to me. It was one of their employees who put the wrong zip code on the package. Also, the employee sent the manifest to be shipped without having the prescription package there and when they brought the package put it in the wrong container. The manifest gets tracked not the actual packages. I eventually received all of my prescriptions.

Our team has visited the post office multiple times regarding one of the properties we manage in an effort to resolve an ongoing delivery issue. Unfortunately, our tenants are still not receiving their mail. We have provided all required keys, installed the necessary signage, and followed every instruction given. We were also informed that a postal lock needed to be installed on their end, which has still not been completed. At this point, there is nothing further we can do from our side. This issue has been ongoing for several months without resolution, which is extremely frustrating for both management and tenants. We are requesting immediate action to resolve this matter.

My mailman (yes a Man) will not deliver packages or certified letters to my address. He makes me come and pick them up from the post office. I’m disabled and it’s not always easy to get there. I live in the middle of a huge city. My address is easy to access. I have dogs, but they are old and never outside. Even when outside, they are in an 8ft tall dog run. I’m home most of the time and he’ll write that In not home to sign things, when I most definitely was home. If I complain, it’s likely I’ll get worse service. He’s also rude as hell.

Priority Express guaranteed 1-3 days. On day 5 (business days) and it's still two distribution centers away from my local post office. Cannot flag it. Cannot go pick it up. Can't even claim it as missing for 7 business days. Between online help, USPS phone (with managers), local Post Office Manager.... not one person can do anything. Nothing. On top of that the telephone agents lie. Completely different answers as to the location of my package every time I called. Time to close up shop USPS.

This is one of the worst shipping services. They are never on time, and the packages always get routed to Puerto Rico for unknown reasons. This has happened more than once. I'm exhausted from contacting them. There’s no proper customer service or way to reach them. Just stop using this service. I really wish there was a way to sue them. I regret sending all important packages through them.

It's time for the USPS to just go away. They've become completely useless. Can't even deliver a package anymore. 50% get lost (beginning to think stolen). You've had a package that I shipped over 2 weeks ago, still bouncing around the US. Can you not read? Do you not know one state from another? I'm still waiting for something I ordered last month, that's obviously gone for good! This has become the norm. Yes, definitely time to just..... Go away. Everyone hates you and rightfully so. It would be quicker if we all walked and delivered things ourselves. It's time to shut USPS down for good.

Just a horrible agency when it comes to customer service. I filed a hold mail and change of address. After going to pick up my mail they tell me I have neither, I provide proof. I did. Then tells me they sent it to the address I was getting my mail changed from and that I need to file a change of address, like I already did and Paid 1.25 for! And Of course the people at that address say they don't have my mail. So USPS says the have no idea where my mail is. There no accountability or care for your mail with these people. The send license plates, driver licenses, and credit cards thru these people. All of which I was waiting on and have no idea where they ended up! Hell usps employee could have taken it for all I know!

This is the worst ever in history in American history the service of the US Postal Service the delays. People never get their mail and I always get other people‘s mail in my mailbox. Also, there’s damages to the mailboxes for the locks and they don’t come out and fix the locks after so many attempts that we mentioned to the Postal Service not once they came out to fix it. This has been going out for over three years now.

I’ve had a great experience working with Jonathan ** at the credit union. From the moment I walked in, he was professional, friendly, and genuinely willing to help. He took the time to clearly explain my options and made sure I understood everything before moving forward, which I really appreciated. What stood out most was his patience and attention to detail. He handled my transaction smoothly and made the entire process stress-free. It’s not often you come across someone who combines strong knowledge with such excellent customer service. Jonathan truly made me feel valued as a customer, and because of him, I feel confident continuing to do business with this credit union. I highly recommend working with him if you have the chance.

I sold items in 2021 on Etsy and paid the post office to ship them. The items been shipped for about 5 years now and the post office is charging me more fees now for items that they shipped years ago. This is illegal and robbery to take from people for items shipped that long ago. The same thing with my fiance's account. The post office is robbing people to make up for the money they are losing.

Of all the shipper that deliver to me, USPS is significantly worse than any other US carrier in meeting expected delivery schedules. Their tracking software omits critical details and leaves users in the dark for prolonged periods. I will not purchase from any retailer that relies on USPS for delivery fulfillment.

I sell/buy Trading Cards on EBay and I like to run a fair and honest business. Last week I had dropped off 7 cards, a total of $250 only for them never get scanned in and lost. I had to refund my buyers, fortunately a majority were understanding but a couple were incredibly upset (understandable). This doesn’t even account for the couple that were mishandled and damaged prior. At this point I’m throwing money away trusting them to handle my products.

I have been quite frustrated with USPS in last few years. I buy/sell on eBay and Etsy as well as buy on Amazon, etc. For my stores I purchase postage from my office and follow tracking. I pay extra for Priority which really has come to mean nothing special. Estimated delivery dates from CA to east coast Priority are 2-4 days but most of the time now it takes a FULL week which is same as the 'Ground Advantage' [no advantage, it's a joke]. We are all being ripped off!

Huge thanks to Jason at the Weaverville Post Office for catching a loose check that accidentally went out with my company mail and making sure it got back to me. Exceptional service and much appreciated!

Had four packages of important papers to be delivered to four different addresses by priority mail 2-3 day service. One package was delivered to Colorado in four days, I can live with that. One package to Washington state took 2 weeks. Another one is still not delivered to Montana. Now 17 days. One package to Canada still not delivered. I am through with using the USPS.

Had mail held while away for 10 days. Carrier lost 2 days of mail. I know because I have our mail scanned daily. One day included replacement credit cards. Sadly, I can see holiday cards from out-of-state friends that I never received. Local post office person was useless and super rude every time I spoke with her. Mail deliverer was also not very nice anymore after I asked where he might (must) have mis-delivered the two days of our mail. Do yourself a big favor, don't allow USPS to hold your mail while away...unless you're okay with it being lost.

Broken merchandise, had a note saying it was broke before they received it. Had packages lost several times, filled a report and nothing. Poor customer service. I prefer UPS or other carriers for insured delivery.

Young Harris Ga postal employees have no idea what their job is. They don’t even know they offer daily mail delivery notifications and refuse to provide the service. They are too worried about going home early and not being paid enough. But a DOJ investigation into their lies and refusal to provide services and getting the postal inspection service and postal police to cover up for them is fixing to come home to them. The postmaster there even said her nor any of her employees would provide any service unless she said so, no matter what any of her bosses said from the district supervisor to the postmaster general, that she tells them what to do, and I have this recorded so she can’t lie about it.

I paid $8 to ship a small envelope because it was too fat to slide through their guide. It was supposed to be at the destination 3 days ago. It traveled to Saginaw and just sat there for 3 days before they even scanned it. We had rain but no snow or ice. I should not have to pay that much money to have my envelope mishandled and delayed. They want our money but they do not run with the goods. They didn't update tracking or anything. There was no snow and ice as stated at their website for the area. Saginaw frequently mishandled or just does not care about our mail.

Two thumbs up to Robert and Marcus and the delivery guys of USPS North MLK Blvd. Appreciate your help retrieving my package. God bless you.

I ordered a graphics card from eBay. It was shipped through USPS. I tracked the package. Yesterday I received an E-mail message that the package arrived and was delivered to my mailbox. After checking, I called the post office. Gave them the tracking number and was informed the package was delivered to a different name and address. I asked for the address and they refused to provide it. There does not seem to be anything I can do to retrieve my package.

Mail that wasn't delivered included a kids birthday card with money in it. I think the USPS staff stole it. Kind of fishy when the mail carrier tells you that they couldn't deliver the package because they were told to return it to the USPS office without our consent. Filed a claim and they denied it because they say it was delivered even though it shows it was returned to USPS. No wonder they are losing tons of $$$. So corrupt...

Sent money through priority, pretty sure their staff stole it at this point cause they haven't attempted to look for it. Do not use this for any gift cards or important items.

MARCH 30, 2026: The cashier stopped assisting me to help a person who had just walked in and wasn’t in line. She greeted him fondly, then left my transaction half-finished to retrieve the mail for him. This took up a lot of my valuable time as she handed him multiple packages. I politely expressed my concern about the situation, but she replied that this was their usual practice. I conveyed my dissatisfaction, stating that it was both unfair and discourteous. Her response was simply, “That’s just how things are here.” After she finished processing my transaction, she selected the "happy face" icon to rate her own service before handing me the receipt. I told her it was unfair for her to rate her own performance, but she didn't respond.

I see many have already beat me to the punch, so I won't go into detail boring you. "Late deliveries", every time.. Enough said? And I am mad!!!!

The postal service is right along there with FedEx when it comes to customer service and delivering packages. They absolutely do not want to work but they want to get paid. Multiple times when I'm supposed to have packages delivered, I have to go to the post office to pick them up or they will send it back to the original sender, which is a problem for me trying to get my money back and the sender who paid for the package to be delivered. Particularly, the Apollo Road location in Richardson, Texas. When you go there to try to talk to them or when you call, they have attitudes as if you're not getting paid to do the job, and they don't want to deal with you. I called another location, yet they tell me to call that location because they are the ones who service my area, but as I explained to that lady can't get any help from them. This is really sad, and the government needs to do better at screening these employees or whoever supposed to be over them.

Never have a problem until today. The postal lady here in Myakka City Fla must of been having a bad day because she was very rude today and all I did was ask if they accept UPS. I would of told her how rude she was, but she was also helping another customer, and I didn't want to say anything in front of him, so I just thank her and left.

I would give the USPS no stars. I recently mailed 401 newsletters for our homeowners association on March 9, 2026 at James Griffith 9320 Emnora Ln Houston TX 77080. Each piece of mail had a homeowner's address and a stamp. These newsletter were time sensitive and I gave it 16 days to get their destination. I tried calling the USPS hotline and no one answered. Called the Consumer Affairs for Houston multiple times and they put me on hold and then they hang up. I visited the Emnora post office 3 times to see if they could help me.

You don't have enough help at Customer Service. United States Postal Service on Henderson in Tampa Florida employee walks over to help the one that's working you suggest not to help so there's 15 people waiting in line with one employee working behind at 2 PM. Makes no sense and the other ones out to lunch.

Postal service is very slow and no one knows their job. The postal service should be discontinued. The Pony Express would be much better. When a delivery is suppose to come on a delivery date it is never on time or close. The joke is when it is coming to my town it gets here then is ship back out to who knows where then is routed back. It's a waste of time and money. It seems as if no one knows their job and doesn't even care to either. Again get rid of the pistol service.

The location at 1000 E Oakton St, Des Plaines does not have a functioning camera to take photos; however, the online system it allows appointments to be scheduled for this service. The staff appears to be aware of the issue, but it does not seem to have been formally reported or addressed. Additionally, they are aware that many individuals are being directed to this location unnecessarily, yet no corrective action has been taken.

I run a business and recently had a very disappointing experience with USPS international shipping. I shipped two separate packages to Italy on different days using Priority Mail, which was advertised as taking 8–10 days. Both shipments contained only documents. Unfortunately, neither package ever reached its destination, and no clear explanation was provided. To make matters worse, USPS refused to issue a refund, even though each shipment cost around $80. Customer service was extremely difficult to reach, and when I spoke with a representative at a local branch, I was told that USPS is not responsible for what happens once the package leaves the United States. This lack of accountability, transparency, and support is unacceptable, especially for a paid international service. I would strongly caution other businesses against relying on USPS for important international shipments.

USPS in Chula Vista Rancho del Rey, Oxford St…Worst customer service, I left feeling upset, frustrated and disappointed by the 2 female employees.. They are rude and don’t do their job properly. Came on time 6min before my app and almost 30 min later my bae was not called, I approached one of the ladies and very rude told me wait outside, once they called me the whole interaction was rude and not pleasant.. USPS needs to handle this situation

On 26th February my small package left Stockbridge, MI bound for the UK, using their first class international service. It's now March 21st and the package was last reported in Chicago. That's over 3 weeks to travel around 300 Kms. If this is the best service that USPS can offer, maybe they should consider shutting down or getting rid of the deadwood and employing staff that earn their money.

The USPS should be out of business. I forwarded my mail 6 months ago. Went to my local USPS office with my driver's license which the clerk called driver's school. Anyway, I got a confirmation email from them. When I get home, my mailbox was jammed up with six months' junk mail plus others mail.

Very horrible human beings in this company that does have empathy on their customer. They tell you the package lost and the is nothing they can’t do about it. This is so absurd and ridiculous of this company.

I think there needs to be accountability in a government office. If you pay for a service you should receive the service or be given your money back. Still waiting on a package that was supposed to deliver on 11 mar. Paid for expedited service. Track has gone stale in the broke Phoenix hub. This is one government agency that needs to be looked at by the gal.

There always an excuse for not delivering a package I ordered and always returning to sender or not telling me what post office to go to pick it up, highly do no recommend, had friends with similar issues.

The Cincinnati Ohio warehouse needs to be investigated immediately. Every time I have a package shipped with USPS it moves through tracking fine UNTIL it reaches the Cincinnati location. It either sits for days before leaving there or NEVER leaves at all. Most of my LOST PACKAGES are lost or misplaced from this location!!! I don't know if it's a issue with carelessness or employees stealing. But either way it is becoming a huge issue. I have tried several times to file a formal complaint against this warehouse and it comes back to my local post office every time. Clearly some type of misconduct is going on at this location. INVESTIGATE THE CINCINNATI OHIO WEARHOUSE!! Packages should not make it there and NEVER make it from there it is becoming ridiculous!!!! I am to the point where I am looking into filing a complaint with the Better Business Bureau against this location.

Sold an item on eBay, USPS stole over $118 from me for shipping, even though the buyer paid $8 for shipping. There is never anyone who answers calls or emails back or anything. It just goes unresolved. THIEVES!!

I’ve tried to work with them, some of the most unhappy and angry carriers I’ve ever seen. One guy didn’t know I was in my yard and was slamming open and shut the mail doors, breaking them while cursing, stating “this has already been f’ng scanned” therefore, residents had to go back and forth to retrieve their mail for over a month until they fixed the mailboxes. Another female carrier throws packages over my gate, they won’t come to the front door, even though you can see there’s no pets outdoors. She should use the parcel box, sometimes she will cram packages in my small mail box. Now that I’ve contacted the supervisor, they are retaliating more by not delivering and wanting me to pick my packages up and leave snarky notes in my box. One package was delivered to my door and was neatly sliced open and all my contents were wet. So tired of the unprofessionalism from workers.

75% of my packages are late 2 days or more with lost mail at 10-15%. No exaggeration at all. This is the most incompetent business in the world! Priority mail in 2-3 days, forget about it! May get there in a week, then again, maybe it won't even get there. Using USPS is a freaking crap shoot to get anything delivered. I had to send a certified letter to town less than 80 miles away. I dropped off at post office during business hours Thursday March 5th and scheduled delivery Saturday the 7th. Today is March 13th with last tracking scan on the 9th in a town 30 miles away. I called usps and the told me to give it a few more days. Unbelievable of how many ** they have working for usps. Now you think it's a good idea for the ** to be handling voter mail in ballots for elections? What a freaking joke!!!

The Hampton VA branch that receives mail for Hampton. Are the laziest, slow, unintelligent, could care less. They all should be fired Top To bottom. Mail arrives there from Richmond. They're so lazy. They don't bother looking, send my package back to Richmond, taking 3 days then it sits in Richmond for 2 days as those lazy works goof off. They send it back to Hampton where it sat for 2 days before delivery to me. 12 days for a pkg to go from Tenn to Hampton. Ridiculous. They don't care. Once those morons are hired they know it's hard as well to fire their lazy asses.

Only got two stars because I like my carriers and they are not the problem. Nothing is ever on time. The tracking system is so bs it always says running late and in transit to next facility. But never to which facility, it so generic. It’s like code for we lost your package. Typical government institution, if it was a private carrier, they would be out of business. I actually won’t buy anything for eBay because it’s a crapshoot as to when you’ll get it. Rather pay more and buy locally or Amazon.

I am writing this review to express my disdain for the USPS. I purchased a $300.00 gift card for my parents for Christmas that I insured and required a signature for delivery. Well poof, it disappeared in Houston, so I filed a claim that was denied, so I filed an appeal, and it was also denied. I was told that I can no longer file an appeal as the decision has been made that no payment will be made as just because it was insured, that does not guarantee delivery. Guess they can just steal from you and don’t give a ** about refunding you the money you paid for insurance and all. Just saw that a postal worker out of Houston was arrested for theft, so it seems that they condone this type of behavior. I will never utilize THEM AGAIN! Completely unacceptable and very disappointed! Lesson learned **.

March 2026... My small business hand-made items continue to get lost or stolen from the Indianapolis, Indiana sorting facility at USPS, where all of our mail from here in Seymour, Indiana, has to go first... costing my small business thousands of dollars in refunds, customer complaints and negatives over "never received" items....it's cost me my Star seller status on Etsy and top-rated statuses on other online sites, on items I've shipped out in 24-hours after purchase, all because of the horrible service from USPS. I refund customers every single day because of this issue.

The worst experience I've ever had with package delivery service and customer service from the translators. It was so incredibly difficult to get any service from them, from the operators to the translators. The service was terrible, the treatment was awful, and they even hung up on me. In the end, I never want to hear about this system again. It was such a bad experience that I never want to hear about USPS again.

It's been good. Today though the text was mistaken as I got a text that my item was by the front door but was actually in the lockbox which is ok. The text was wrong which is no big deal. Being a Sunday the driver was probably anxious.

I have been having mail that has gone missing from the post office carrier, and they claim that there is nothing they can do about it. I have informed mail which emails you every day to tell you what mail is coming each day, and some of them does not come. Their excuse is it may have gotten lost or something, but it is not us, but them attitude. They need to fire everybody and hire people who will actually work and care about their job.

Poor service, never get deliveries on time, can always expect packages to be delivered late. USPS spends more time shipping items back and forth in transit. Need to get their crap together. If I could choose I would never order items that ship usps.

While my local Post Office is great, the online website is constantly having issues and customer service is nonexistent. I have been trying for days to cancel a mail hold. The site doesn't work. I tried contacting them and they kept telling me how to put in a mail hold. When I finally got someone to actually pay attention I was told to try things like clearing the cache and using a different browser. I have been on the internet since the 90s, pretty sure I have known to try these things before and would have done all that before contacting them. It's the site that has an issue, not my browser. But apparently contacting and talking to 10 different people, nobody can actually cancel the mail hold.

A male USPS employee and a female manager (Liz) showed me my package and then flatly refused to give it to me because, even though I provided my mailbox key, showed them mail that I had just retrieved from my PO Box, and a digital driver's license. They routinely withhold your mail If they do not like you, and complaints to the manager go nowhere because she is the one driving this behavior. They are extremely abusive to customers. This is not the first time we have had our mail or been denied access to it. We are filing a complaint with the district manager who has advised us to file a police report and report mail theft.

Can't talk to a real person. These big companies really don't care about you and want you stressing out to get your problem solved or not solve it at all. They also follow government policies and report you to the police proally.

My name is Johana ** and I sent a package from Tampa, FL to Dallas, TX in January. An extremely bad experience. I lost a package I paid a lot for. If you call, they put you on hold for up to two hours and then hang up on you. I sent a package to Dallas, Texas, which got lost. I lost my package and my shipping money. On top of that, they didn't even reimburse me for the $100 insurance I put on my package. I don't recommend them because they are thieves who steal people's money.

The Postman on the Morton St Lawrence, MA route - he is on the PHONE CONSTANTLY - therefore mail is NOT being placed in the wrong mailbox. Also he never has one sign for deliveries he signs them himself, ONLY when a supervisor is with him that he does NOT use his cell phone - there are packages that I have not received, plenty of mail belonging to others that I have to mail - I checked with other POST OFFICE. They have told me CELLPHONES are not to be while DELIVERING MAIL.

This must be the worst postal service in entire world. Even postal service in Africa is thousand times better. Parcel on the way for 2 months. Ended up randomly in Vietnam from all the places. No customer service. USPS you SUCK.

The US post office is a joke. I forwarded my mail to Florida to my P.O. Box here. I finally got 2 pieces of mail 7 weeks later. I’m only staying for 8 weeks, so I feel like I got ripped off since it didn’t really work!!! So, good luck with that BS.

Gilmer, TX has a Postmaster from Fort Worth, TX. She is making mail handlers scan "Delivered" on all PO Box packages, even if a card goes into the box for pickup, doing away with the scan "Available for Pickup". The mail handlers don't like this, but told to do so, as it makes the Post Office appear better on their point system. I have had a package scanned "Delivered" that took a week to recover and deliver. The issues and delays in our Postal system remain, are now being hidden with inaccurate scans. Corruption has come to our small town.

This postal service is trash. I been waiting for a package since last week and I’m still haven’t received is on my area but they haven’t delivered and they have my package going back and forward instead of delivered. The customer service don’t help at all. Is a waste of time, energy and money.

In the last 5 months we haven't got 3 packages. All said they were left on front porch. I'm home, they were not. Constantly getting mail from other streets and my neighborhood. Looks like being able to read is not a requirement to deliver mail.

While USPS provides excellent service within the United States, the international experience—particularly for shipments destined for Liberia—has been extremely disappointing. It appears that packages are handed off to Air Maroc for final delivery, and this may be contributing to significant delays. Air Maroc has a history of offering poor service to their customers.

Terrible!!! No more USPS in my life. A friend sent me a letter Feb. 1, stamped on the envelope - 9 Feb. I received 14 Feb. It is from Washington to Minnesota. Recently sent a document from Minneapolis to Milwaukee -300 miles- 9 days passed, still not delivered. It was in Madison, then Milwaukee, and then Madison, then Milwaukee, then Madison again. Today is 9th day - this important document has not been delivered yet.

The USPS is the worst posting service to Australia. Expensive. Slow. Inefficient. Poor contact. If there would be any other options I would take over them.

They keep having an issue with my mailbox, not any others on the street with snow near them and refuse to deliver packages. Thought it was just a bad seed but it is not, as I got no help from contacting them about the issue; they just do not like doing their jobs!

Updated on 03/19/2026: This is an update to my review on Post Office located in New Braunfels TX 2/18/26. The PO Clerk followed up, this person is using my PO Box address without their permission even though he paid for the box, he did this on his own. Again they feel this is no problem since I have the key and he can’t get into my box. They are trying to contact him. Another follow-up they have not heard from him. Note: all his mail is now being delivered to my box. They offered to move ME to another box. It will take 2 weeks plus time to process a change of address moving my mail to the new box within the same facility. I declined.

Please. I'm begging whoever is in charge of these clowns, please. Please do something. I will never order another product from any business or individual if I see their shipping is used by USPS. My package just arrived 2 weeks late. Last week it was at my local office. You can not get in touch with a human by phone. It is unacceptable. So I had to drive to the local office and ask why my package was set to be delivered on Feb 5 and it was here at this office and now 2 days later it's 60 miles away. They could not give me an answer. It's not just this time. It's every single time I get a package from USPS. My God what is the requirement to be an employee there!!!! How are they getting away with such poor, unacceptable service. Seriously. Somebody please tell me who is running this outfit of uneducated, unqualified clowns

For the third time they have disappointed me with their service. I guess they have hired unexperienced workers. My mail gets delivered to the wrong address, or they just claim my address was not found.

Only gave a one star review because it usually makes you. This company and the people working for it have stolen 2 envelopes I've sent twice this year. First time the package was ripped open and somehow still delivered (very professional). Second time I just got a request for a refund on an item I sent almost a month ago. What the hell is going on over there? Do I need to show up to the main offices and kick someone's ass? Do I need to take matters into my own hands with this company? I didn't have a tracking number because some part of me thought you all knew how to deliver a package without stealing items from it.

I live in a rural area so we tend to buy a lot online, it seems our delivery gets longer and longer nearly all packages coming in to me go through Jacksonville and Tallahassee Florida and if the package doesn’t get lost at one it almost certainly will at the other, it has gotten so bad it is about like playing Russian roulette with ordering anything.

I cannot believe how bad USPS service has become. I sent a certified mail letter from my town to a recipient in my same town, and it went to TWO other service centers and then BACK to my town to deliver almost 6 days after I sent it. I am trying to send legal notice and this is unacceptable. I also do informed delivery because I cannot depend on my mail delivering to me. I was waiting for a letter for 7 days after being informed it was coming to me, and I have never received it. You used to be able to go to your informed delivery and check a box next to the mail you did not receive and now there no place to report that. I called my local office, but they could not help me either. I have had jury summons from Federal Court lost, new credit cards lost, and important legal letters lost and I would have never known if I did not have informed delivery. But reporting lost mail coming to myself is IMPOSSIBLE!

My package had a tablet that couldn't be shipped by air without our knowledge. It was declared and the clerk typed it (tablet) and stuck it on the box. She could've simply said you can't ship one of the items and I would've taken it out and shipped the other stuff... but no... they accepted it knowing it will return at customs and no refund... It never left the States but my $173.15 US is burnt... Wickedness

USPS is by far the worst delivery company out there. How is American tax dollar supporting this department, it needs to be shut down and hand it to a company that actually cares about the business they have.

This is the worst customer service and terrible delivery I've ever experienced. Remember, this is a government agency, and like all government agencies, they could care less about their customers and clients. They're right up there with the US Senate and the House of Representatives in poor service to the people they represent. Expect three weeks to get a delivery and then the package is damaged or ripped and a lot of times lost.

Due to the fact that I have mail received an address in 32926, I am not the owner, I live with the owner. Somehow my packages are addressed correctly per the seller, but the mail carrier does not recognize my name with that address and return my packages to sender. This has happened at least 3 times so far.... The post office takes a lot of privileges with my mail. Why does the carrier get to decide?

Since we have lived in Silver Spring, MD., nearly eight years, we have had so many problems and it's getting worse. At first it was any large package. We would get a note saying no one was home to deliver it. We always have at least one person home to answer the door. Especially if we know we're expecting a delivery. Now, apparently our previous carrier has left. The new guy delivers our mail all over the county. Neighbors will bring it by if they're home. Christmas was a mess.

station until 1/17/26 near 10 pm. Delivery was expected 1/20/26 by 2100. As of 2/8/26 "the package is somewhere in Memphis". Efforts to submit claim unsuccessful as claim forms aren't available in office or online! System is designed to frustrate customer as there's no one is able to provide the form. Mailed packages from different location. Two packages to same address, one not delivered, and the other was damaged!

The USPS is slow unreliable, 9 out of 10 packages are running behind. Shippers need to learn this and use UPS or FedEx, most people I believe would be willing to pay more for reliability.

Staff there is very rude. Krystal (or spelled with a C, IDK) specifically has a really bad attitude and I was being very respectful even after using an inappropriate tone with me. I am an 19 years old ** citizen and idk if she’s racist or just having a bad day but her attitude was very rude and nasty. Someone should really talk to her before it gets out of hand. She works in customer service.

I have been waiting two weeks for a w2 that was mailed from within the same city in which I reside. When I order things online, they won't even scan the package as it moves, so I have no idea when it will arrive. Their estimated delivery times are always days off, and sometimes they have lost all sense of punctuality. I cannot believe we have veterans working there...if there are then America is real trouble militarily.

Sorry, but USPS is the worst delivery service available, often times the mail person doesn’t even come to our neighborhood, I get Informed Delivery notices that my mail was delivered, but it was not, and a lot of mail seems to go missing. A Christmas card to a friend that I mailed 10 days before Christmas was delivered 11 days after New Year's day. Maybe the USPS should get Amazon to deliver the mail, they are more reliable.

I was in my one bedroom apartment when the postman came by and taped a notice on my door saying I had a certified letter at the post office that was undeliverable because no one was available. Yep, he had stayed up the night before and written out all his slips. I figured this out because when I went to the post office I made a point to speak with the postmistress and she said that is the way they do all of the certified and registered letters. She said "we get paid for the signature". What she doesn't realize is that she is being paid to OBTAIN a signature and when she is fobbing the responsibility off onto the public it negates that responsibility because who is to say that half of those people won't just throw away that little slip of paper instead of driving to the post office.

Lie about delivery time and date, send your packages all over the country before they maybe arrive at your house, and steal shit out of them. The worst delivery service in this country bar none.

The post office in Fort McCoy is the worst post office I've ever seen in my life. I have repeatedly had my mail stolen/never delivered/or put in someone else's parcel box. It is getting to be overwhelming, stressfully exhausting. We've had workers throwing and hiding packages in the woods. Like how disrespectful can you be. It is a felony.

USPS is a joke. I was only trying to do a temporary address change for 30 days or less 'cause that's the longest they'll do it in a USPS. Worker in the inside had me go out to my car and get things. I brought them back in and she tells me that, "Oh you should have just done it by the place that you're doing the temporary address at because we can't do it from here." but that was after she already told me to go out to the car so she knew to tell me that the first time and I was in line with my kids 3-year-olds so and then tells me I'm making a problem because I'm not going to be there that long .. Excuse me. Just do your job. They never want to do their job. They complain and nag all the time.

The Southeastern Post Office in Wayne, PA is horrible. If I could give them zero stars I would. They are constantly short staffed which means that every customer they deliver mail to gets their mail very late. They keep giving the same excuse of being unable to keep staff or hire. We have 3 days of mail from last week that we have yet to receive. They have no answer as to why we haven't gotten mail yet. The excuse for 1/26 is the snow. Which is understandable! There was a ban on commercial vehicles so they could not be on the road. Yet a week later we have yet to receive that mail. The Post Master promised we would get mail between 12:30pm and 1:30pm on a daily basis but the district office stated originally they can make that promise only if they are fully staffed and there is no other work to do. Now, I am being told they can't promise a time when daily mail will be delivered.

It's January 2026 and there's been a blizzard through most of the country so I'm pretty understanding. But for the last two days ups and other delivery services have made it to my rural post box. And the other post boxes of my neighbors. Conspicuously absent however are the people whose creed says "neither rain or snow... Shall keep them from their appointed rounds." That is to say except when they want to screw everything up by not being able to deliver a package by the time it's sell date has expired when everybody else is delivering.

We live down Glen Street and for some reason everyone's mail gets put in everyone else's box, we have imported mail coming social security etc and would appreciate getting our mail correct. Some of our neighbors do not check their mail, so our mail sits in their box for months. We will never know what we were supposed to get

My Mother's Christmas card that I placed in their mailbox in front of the post office in Baldwin MD, was never delivered to my Mom's house, which is out of state. Had a $150.00 Walmart gift card in it because I was not sure if I was going to make it to see her over Christmas. The bright red envelope must have been the give away as well as the out of state address. I stopped in to ask about it after 3 weeks went by. The woman behind the counter knew exactly where I was coming from and told me that they were aware of missing mail at this address. She gave me a slip of paper from a small box sitting on the counter with the inspector generals website so that I could claim fraud and stolen mail. The bad part is that they know about it happening. I have never received a response.

Tell me why I have two packages coming on two different days. Roads are clear of snow but yet still not bringing into my mailbox. I’ll definitely be leaving two one star reviews for you guys for your effort and laziness.

I shipped a package in September via Priority Mail, generating and paying for my shipping label on their website. I put the package in my mailbox the next day and it was picked up. After over a week of not hearing from the recipient, I checked the online portal which still said it was awaiting the package. I filed a claim against the $100 insurance that the Post Office provides automatically, for the $60 value of the item I shipped + the $12 I paid for the label. They denied my claim, stating they never received the package because it was never scanned into their system. I was forced to ship another item to my client at additional expense.

Trying to use the phone number. Customer service is a joke. They purposely take you round and round with AI until you hang up. USPS mail delivery is 1 out of 10 -need to privatize.

Last year, I sent two $50 gift cards to my nieces at graduation (in two different states, mind you). Neither ever arrived. The amount of theft at USPS must be staggering. I learned. Never send anything worth anything through USPS. Boo.

I would give the USPS a zero if I could. Unfortunately there's no option to leave a zero. The USPS really screwed up with a package that was coming from my attorney's office in Davie Florida. They sent my package on January 14th with a two-day Priority Mail. Instead of taking two days and being at my location on the 16th it took 6 days. The package went South to Fort Lauderdale and then further South to Miami when it was supposed to have come North to Leesburg. This is insane. How can the postal service have such a horrible way of moving a package from one location to another. Their logistics is totally screwed up! I constantly was calling and getting nowhere. They told me that whatever I saw online that's what they were seeing on their screen.

Mailed a package from Durham, CT to my dau at an AirBnB in Kissimmee, $17. It went there as had another package (delivered successfully). This one was ret'd to CT as "vacant." I went to the local PO for a refund, was told to have my dau talk to the Kissimmee PO. And tell them what with no evidence? The package is back in CT! I paid for a delivery, not a ride. The $17 means more to me than the USPS, I hope. Extremely poor customer service.

I was expecting Christmas present from my team abroad. USPS delivered me a ripped empty envelope with a sticker "hope it didn't cause any inconveniences". Why you would even deliver an empty envelope if you took out the content?! I can see the sticker what was in envelope, I know it was not ent empty, and I know it arrived at local office without content already so no third parties involvement. Numerous complains - 0 reaction, no response, no acknowledgement, no a simple sorry.

Sent a package 01/13/26 from New Jersey to Minneapolis via USPS. Delivery was supposed to be on Saturday, 01/17/26. On January 19, the parcel was in my city, and today it was with a completely different postal code. And the post office doesn’t even say anything when the package will be delivered. Of course, this is my last attempt at using USPS. The disgusting feeling of a deceived client.

I paid shipping to ship a package to a customer, upon arriving at the office she was handed a ticket. I USPS to send me the package back so I could ship another way, and the package showed up so damaged that a piece of the mail was missing. There was no shipping number attached and therefore I couldn’t email them about it

I love my Delaware Post Office! Keith, Faith and Todd (our delivery man) are awesome helpful and friendly employees! They do not deserve a 2.3 rating! Maybe reviewers need to look at themselves! I have always had good service even when they're busy. I watch their interactions with customers and I'm impressed. I worked in customers service and know what it looks like. Great employees!!!

I'm not sure what's happening inside USPS, but they've lately become consistent of losing packages, sending it elsewhere and overall screwing things up. I understand there's a shortage of staffs but these consistent losses are unacceptable. Getting my package refunded doesn't help me get the packages any further, what the every loving earth is going on in usps??? It's like playing Russian roulette... Are all the staff members people whom can't read English, are they thieves or idiots? This is seriously frustrating. I'm glad you all got cut funding since you've all become incompetent.

They absolutely suck. They are extremely misleading and will tell you a package is out for delivery from sunrise that day and it will not be delivered. My package said delivered by the end of the day and it is nowhere to be seen. Terrible reliability.

Lost package. I have written an instruction to where to leave and where not to leave the package still they choose to where not to leave it. Fed should remove USPS and we pay taxes to do their job right.

The USPS sends you emails telling you that certain mail pieces will be delivered today. In fact, the email states "Expected Today" and then shows images of those mail pieces. Turns out "Expected Today" is, at best aspirational. What it really means, according to the postal worker I spoke to when two very important items failed to materialize after being "Expected Today" is "Sometime in the next several days." If the USPS cannot live up to their own statements, then they should either improve their systems or stop making those statements.

Every interaction I’ve ever had with the USPS employees that deliver my mail and packages to me has been excellent! They are kind, punctual and reliable, plus they always handle my items with care! Thank you for what you do every day!

I sent a package from the US going to Canada on December 12. I paid $60 for it to get there with the post office saying the recipient should receive it in 10 days. They wanted to know how much the parcel was worth and what was in it. The parcel contained a logo and I entered the amount worth as $10.00. The package arrived 1 month later and as I tracked it I find that the parcel is on its way back to me (the sender). I called the recipient of the package to ask why it’s on it way back to me and they informed me that the post office wanted $800.00 to cover the duty. Seriously? $800.00 on a $10.00 package? A 4 lb box worth $ 10.00 should not be anywhere near $800.00. How in the hell is that possible? I called the post office and they tried to tell me that customs in Canada would have opened it and determined how much the package was worth because of the tariffs. I call BS.

A package of windshield wiper blades were supposedly delivered to my address 1/7/26. The email said delivered to parcel lockers. The parcel locker is an Amazon box but no email was sent to me with code or scan bar for the product. Nothing was delivered and after a week of being ran around I finally got a call from USPS consumer affairs. They told me I’d have to make a claim and the email said their investigation came up with misdelivered and unretrievable! I entered the claim and was almost denied immediately!! This makes no sense!

I sent my monthly rent to my landlord on November 19 via priority mail. I wanted to avoid the heavy mail in December. I get a text on Dec 4. He never got it. So I'm using Fedex. To mail my rent check, and I’ll have him sign for it. No more Priority Mail.

I am beyond fed up with my packages and mail constantly going missing, or being marked as delivered and then it's not in my mailbox (so it was either delivered to the wrong person or stolen, there is no other option). My current package with tracking number ** was marked as delivered today around 3pm, marked as delivered inside of my mailbox. I live in a mobile home and everyone's mailbox is in one big cluster at the front of the park. Mine was empty today when there should have been a package Inside.

Today my carrier refused to leave my package in our HUGE package shed. Reason was "mailbox full & team lift” package measures 16”x14”x 33” and weighs 14.99#. Alas, it was misting rain today and 60 degrees. The thing is, I need this TODAY and have spent money to have it delivered. This is theft of service.

Mailed a house payment out on December 26th.. it is now January 10th & they still haven't received it when normally it takes 1-3 days for them to get it. Others I know mailed payments & Christmas cards out on December 1st that still haven't arrived. We have all had to pay our bills twice & have to wait to be reimbursed. If you got your money order from USPS... they charge $20 to see if it was cashed or not when it's their fault it wasn't received. What a joke. The USPS has really went downhill. If you have to mail something important....DO NOT USE THEM! Extremely disappointed here in Missouri.

I am in Cambridge, Ohio just NORTH of Columbus. I had several important papers that I needed to get to the State Department. It should be simple, it isn't even leaving the state. But once it got to Columbus my delivery went from...On Friday, to On Monday, to NEVER. My papers are listed as "in the network" which much mean,, we sent a child out on a bike to find where the State Department is located. I am very upset as these valuable papers are gone. I have to acquire them and send them to the state department all over again. Only next time it will be FedEx and NOT this horrible, disgusting company that only knows how to lose mail. If you need it to be delivered use someone other that USPS.

Our neighborhood almost on a weekly basis are missing packages. Vendor notifies that your package has been delivered in your mailbox. That is not the case, several neighbors have been missing many packages. This is a serious problem.

This is a terrible company. They never deliver when it says. Cloud out for delivery service is even worse. I waited all day for a package of never came. Driver stated he didn’t have lock code to get in apt gate but there is no gate around this apt nor is there a lock code. He just never came and lied about it then I checked status the next day said no available delivery time. One day it’s on the truck next day they can’t bring it. This company is a waste of time. Will never use again.

Priority mail for USPS is now committing to 4 day service between major markets… for 11.95. Pathetic!! 1st class mail is probably faster. USPS should be ashamed to sell that level of service. Their service commitments are not competitive with the industry.

Blountville post office anyway is horrible, tracking is very unreliable and confusing! They are not reliable at all and have sent many of my packages back by mistake. Staff are rude and ignorant. Kindly asked the staff to look for my package. I was informed to Pick up on Monday and when I arrived they acted like I was a burden because they lost my package. I signed for it and went to pick it up only to find out they mistakenly put it into outgoing mail and was returned to sender. Not the first time and I’ve had many issues getting my mail, they are horrific!!!

If I could give zero stars, I would! Let me begin by saying we have put a brand new box up, which has been destroyed by someone stuffing a package that doesn’t fit inside the box inside it because they are too lazy to come up the very short driveway to put it by the door. The box was then bent and to never change to original shape! Then I had a question about a package, ask from my window, the carrier then continued to walk by to the vehicle saying they had more mail to deliver and wanted to do it before dark. Then, finally, today was the last straw - I got a package that was strapped with multiple elastic bands on my mailbox!! Instead of coming to my doorstep. It probably took longer to wrap it in elastic bands and hang it on my red mailbox flag !! This package could have been stolen. Be better, Searsport, Maine!!!!! Hire better people.

USPS needs to start dropping off packages during before 5pm when they know they are going to apartment complexes and they should know since it's their usual route. So they should know that most apartments offices close at 5 pm. If they got a big package, they should be dropped off first to avoid the "No Access to Location" fiasco before 5 pm.