FedEx Reviews

FedEx always deliver to wrong address, continually. Always have to monitor delivery to catch them saying they could not deliver and send back package to seller.

FedEx left daughter's wheelchair at house on wrong street. Not trustworthy. Passes deliveries and responsibility to unreliable USPS, who is just as bad as FedEx.

The drivers are too lazy to drive down the driveway and leave the packages. They leave them out at the street 300 feet from the house. When you check tracking they say delivered and left them by the front door. You have to go out and find where they may have left them.

The delivery persons vary so I can't be specific about the drivers. Some, leave on deck, some have left things that is medicine that says KEEP REFRIGERATED, out in the hot sun, they never knocked or rang doorbell. One of us is here 24 hours a day. Husband works downstairs. I am retired and don't drive. The meds that got ruined by melting through the push up bottoms (like an orange push up ice cream) and was all over the boxes and each other, we had to ask them not use FedEx for medicines. We had to pay for them anyway and they delivered by a DRIVER OF A CAR. Over $300 in meds, paid for 2 times. Did anyone care? No. So FedEx is okay for things that don't melt.

I was having a package delivered and the driver never came to my condo!!! Never left a note to say they were there, nothing! I called because I got a message that they could not deliver! Called and told them to deliver package with a neighbor that is home all day! Never attempted to do this! I will never deal with this company again!!!

The packages were received on time in almost pristine condition, prices were reasonable. Would recommend to anyone. Pictures of tractor trailer doubles in accidents are part of the business. But it is a very small part. Happens to all of the carriers.

Trying to find a FedEx box is next to impossible! They do not keep their local website up to date... They may have pulled a box 14 months ago yet it is still on their map (an exaggerated time lapse due to the exaggerated time it took me to find a box!!!) When I'm told to return a product via FedEx, I cringe. Last time, I sat on the side of the parkway & waited until I saw a FedEx truck & followed it to its destination. Needless to say, it was a very long wait...

I shipped about 30 packages with Federal Express from Florida to Wisconsin. The price was very reasonable and the service was top notch. The delivery times more than met my expectations. I sent those packages over a course of a two month period in the middle of winter. There were some very bad storms they had to contend with and they still made it on time using FedEx ground. Great job!

Their services are acceptable but can be problematic e.g., delivery times. Their drivers can be pleasant at times, but their 4 hour time span is difficult. Too many hours to wait for packages. Their service centers are nasty with long waiting.

FedEx keeps up with the competition. Employees are courteous and mostly agreeable whatever the situation. Their website is sometimes difficult to navigate but mostly works well.

Pricey but in comparing the other companies, you get what you pay for. I have never been disappointed with their service and delivery times. I had to learn the hard way, USPS, UPS do not come close to FedEx service.

I don't know if it's the drivers' bad eyesight or their laziness but they love leaving packages wherever they see fit. They don't bother to check with the household members if there was a package meant for them or not. This is the second time this has happened and it's pissing me off. They need to have a word with their drivers to figure out what the hell they are doing.

I brought a package from South America that I needed to drop at a FedEx location in Las Vegas between flights. I had prepared the package online, researched the facility, and determined the cost (which of course ended up being more than quoted online), and printed the label. It turns out the "FedEx" location is inside a hotel, and they slap a $30 "handling fee" to turn over a package to FedEx, even though they claim to be FedEx. FedEx, needless to say, takes no responsibility for these FedEx charges, referring to the "FedEx" location as "them."

FedEx may be the granddaddy of all shipping companies, but I still rate it four stars. Why! Because I've experienced glitches at one time or another. But in my estimation, it's still a great company.

I do my best NOT to have anything shipped to me by FedEx. A FedEx truck has never come to my home in 13 years now. They do not drive up my road to my home in the woods because they must pass 3 very large dogs which surround the truck before a wire underground quickly stops the neighbor's dogs at the beginning of my property. All they need to do is drive slowly into my woods, the dogs will not bother them - Unless your trucks have no doors or windows. They will not scratch the truck. I think FedEx comes out of Binghamton, NY about 1 hour away and they once left an expensive package at my mailbox on a main road, RT 220 in Ulster PA, 1/10th of a mile from my home. It was a large box, easily stolen. I understand why they can't drive up my hill if it is icy or snow, but it was in Spring or Summer.

FedEx's stores are plentiful with excellent customer service with every visit I've had with them throughout the years. The price is well worth the guarantee & excellent shipping time frames they offer. And, they have helped me many times with ideas on how to package awkward or odd shaped items for safe shipping. I've never lost an item with them receiving or shipping. And, I've dealt with them from Maine to my move to Colorado & still they are the best!

It depends whether you use FEDEX Ground or regular FedEx. The Ground truck speeds through our neighborhood like it was a racetrack. Recently my wife had to reschedule a delivery and they screwed that up.

I have found shipping with FedEx is simple, painless and cost-effective. I would recommend this company for sending anything, within laws and reason, of course.

I have always found them dedicated people that work hard to get your package on time - the only thing that holds them up is bad weather and package doesn't get in this area to be delivered.

FedEx always gets my packages here quickly and on time. My packages arrive in great condition and rarely, if ever have I received damaged merchandise. When I have had to talk to customer service I was not left on hold and my concerns were quickly dealt with.

I had good experiences with FedEx for about 25+ years. Few problems. Easy to use generally. Like pickup options. Stores should offer more services like fax and notary.

Promised 3 day shipping but not told, started next day. Items spoiled before it got there. Two pies over 100.00 overnight. Come on. Branford CT girls are so bad and unhelpful. Gentleman by name of Larry ** was great. Went way above expectations.

This is the 3rd time in one month that FedEx claims I refused shipment on their tracking site, which is untrue. Instead, their packages are always delayed, late, misdirected, and rather than own up to it, they blame the customer. I receive packages 3 to 4 times a week and never have problems with UPS, USPS, DHL, Amazon (AMZL). Yesterday, FedEx tracking site was down nationwide and I can understand they were having a delay in delivery; however, once again, the tracker claimed I refused shipment. It's rescheduled to be delivered today, but it was supposed to be delivered Saturday, then rescheduled for Monday, and now rescheduled for Tuesday, with the false claim that I refused shipment.

I work for a large organization that uses FedEx exclusively for all their shipping needs. However, I have been sorely disappointed by FedEx twice now. FedEx claims they have already investigated and found my claim to be invalid. So I just want to put in my two cents. While shipping our materials and giveaways to a conference in Kansas City, MO, we realize upon receiving the package that 98% of our contents were missing. This has happened twice already.

Ordered a baby car seat for a coworker 2 weeks prior to shower. Guaranteed delivery in 5-7 days. After not receiving, called FedEx and was told it was put in wrong by Toys R Us but would schedule delivery for next day. 2 days later called back to FedEx and was abruptly told to call back later due to technical difficulty and hung up on. Next day finally got through to be told it "couldn't be located" and "Sorry, someone will call you when located". Asked for someone else who "found" it but "so drivers were already gone for day, can deliver tomorrow or pick up at location (in another state)". BTW- baby shower is today and I HAVE NO PRESENT!!!

Packages are delivered on time. Can track the arrival date and estimated time through their tracking system. Have not had any problems with items arriving damaged.

Somehow, FedEx had an old address for me and I was able to update the address online, but I had to engage in numerous calls wherein I learned the address didn't update. After calling & being transferred around, I finally got a package manager over the driver who updated the address and my package was finally delivered. Otherwise, I have had no issues using FedEx.

FedEx is not the primary parcel delivery service that my supplies use but the packages are delivered timely and in good condition when they are the delivery service.

All of the people at FedEx were friendly and it was not a long wait. My package arrived on time and there was no damage to the package. Tracking online was very easy!

FedEx don't ring your doorbell and always just leave your package without you knowing they have been to your house. I really don't like FedEx at all.

Most of the time I have had very good experience with FedEx. Packages are delivered very early and in good condition. The drivers are very professional.

Extremely POOR customer service. I was on my way drop off an important shipment, called location to let them know I was stuck in traffic, got to the counter 1 minute late and they refused to get shipment on truck even though truck had not arrived yet!!

Their service is great unless they are using a transfer service... If they use the post office, we get lousy service. They won't deliver anything that won't fit in a mail box, etc.

FedEx is pretty on par with UPS as far as shipping methods outside of the USPS. I think they're generally a little more reliable, but I feel like in the past year or so I haven't received packages through FedEx as much as UPS or USPS.

I had a customer purchase an item with shipping via FedEx. The customer alerted me that FedEx attempted to deliver on Thursday of last week but was unable to because I wasn't there. This is the last time FedEx told the truth during this mess. I was out on business on Thursday. On Friday, I came in early to await FedEx. First, I noticed that no missed attempt tag was left. I called customer service to confirm the package was en route for Friday and to tell them that the driver is not leaving missed attempt tags again (an ongoing issue with this driver). I was told the package would be delivered on Friday. So, I waited all day. I even put a note on my exterior door asking the FedEx driver to ring the doorbell. The door was unlocked and the lights were on.

I was behind a FedEx delivery truck that was trying to make a left turn from the right lane. Other cars passed the truck on the left - in the proper lane to make left hand turns while the drive blocked the entire right lane. I flashed my lights to the driver who became enraged and put the truck in reverse and tried to back into me. I was able to get out of the way as the driver threw it in drive and sped off through the intersection. I was able to get a picture of the truck and filed a complaint with the local FedEx Station. The Station Manager blew this off and completely swept it under the rug and advised me that the driver was going to continue to be allowed to drive. If you are in the Charlotte, NC area and see a female FedEx driver, get out of her way as she is a horrible driver who will road rage and claim she didn't do anything wrong.

FedEx constantly toss packages in the yard or worse in the road. Even when they could drive into our driveway, they still toss the packages haphazardly out of their vehicle.

It's essentially a crapshoot whether you get your order intact, or anywhere from modesty bent to beaten to hell. The pricing is competitive, but they still can't beat USPS for delivery times.

FedEx may be pricier... The best in class customer service gives it the value added proposition. We find the in store pickup location helpful when not at home or at our business. Handles our packages with care.

Have used FedEx over the years and was completely satisfied with their service. From beginning to the end, everyone was courteous, helpful and very nice to do business with. The packages arrived on schedule and no problem.

My experience with FedEx is they do a great job and I been doing business with them for 17 years. And I don't have any problems with them. I compare prices with all the shipping company and FedEx is #1 in my list.

Have had some problems in the past but, overall FedEx seems to be ok. One problem is that at times, drivers are not familiar with the area and get lost. Possibly using a GPS for directions which if not updated will not be accurate. Some packages have been damaged in transit but not severely.

Never on time, drivers aren't friendly, packages don't arrive when scheduled. The drivers do not knock, ring door bell. I have even had them set package in my doorway when my door was open and not even say anything. They throw packages against the door. I hear a thud and they are already gone.

The truck is recognizable as well as the uniforms the driver wears. My delivery came to my door and when I did not answer right away he left his notice and was taking the package with him. I appreciate this although I made contact before he pulled off.

I shipped international and it depends on who you talk to. There are some that will care or knows the urgency of the package and there are some who really doesn't care at all.

FedEx is a better delivery service than UPS to me. They have extended hours and multiple drop locations where I live. They always deliver my packages before dark and my items are never damaged.

I have never had any problems with any packages that come thru FedEx. Get updates in my email for deliveries and they always arrive in a timely manner and in good condition.

They are reliable, timely, reputable and great service. I highly recommend FedEx for your shipping needs. You are easily able to track your package every step of the way and receive constant updates via email and text.

FedEx is always on time with their deliver and also you get a tracking number to keep a track on your package. I am happy with FedEx services. Would recommend.

The prices are a little cheaper. But it does no good when FedEx keeps delivering my packages to the wrong address. Then when I make a claim they denied that the package was misdelivered.

Definitely not the company they used to be. Packages are rarely delivered on time. Packages are usually damaged in some way; oftentimes, it looks like someone tried to open the package/box. Also, the partnership with USPS (smart post) is horrible! Things are NEVER delivered as promised. They are always late!!

I ordered 3 bags of specialty dog food from PetSmart. I expected it to arrive in 2 days as Petsmart boasted, but after tracking my pkgs, I expected the pkgs on Friday 8/4 from FedEx. I had enough dog food at home to last for my dogs through Thursday evening (When I have ordered from Jet.com it is here in 2 days). My husband was working in our garage 25 feet from our latched, but not locked, gate, with the garage door open. We wanted to watch for Fed Ex, as the pkgs were needed so my dogs could eat - our large dog is allergic to most everything.

Another reliable company. Like UPS, you won't have issues with FedEx that you'll have with USPS. I have used their 2 day shipping and it is great. Tracking info is always detailed and frequently updated.

The tracking pretty much accurate in most cases, usually delivered as posted by seller and when FedEx receives and ships out. Tracking simple enough to follow.

I used FedEx for many years in business. Always with good results. Packages were delivered in a timely fashion. I never had an experience with damage to any package whether I sent it, it was delivered to me.

When they drop off the packages the person is very nice and always says "have a good day" if we are around when they come and if not here they leave a note saying they were here and where they put the package. That is nice that they do that. Never had a problem with FedEx.

They are often late. The last late delivery and I called to find out why. I was told that FedEx does not work on Mondays, so the package that was supposed to be delivered the previous week would be delayed until Tuesday. At the earliest. Don't work on Mondays? What crock of bull as an excuse.

FedEx is okay yet not like UPS but I feel they get the job done. It's a lot of hard work and heavy lifting so hats off to both companies. Keep it coming packages that is. Thank you for a job well done.

I have had issues with the driver leaving packages on my front door step - if the driver would push the pkg in one foot more the pkg would be under the porch. That would prevent the pkg from getting wet due to rain or snow. This has happened several times over the last few years and the pkg gets soaked. I have called FedEx and complained about this to no change in behavior. If the driver would at least ring the bell so I know to look out the door I would see the pkg and bring it in. This is just common sense.

I stopped using FedEx due to broken packages, unprofessional workers and a general lack of trust when ordering from retailers. I use UPS. They have excellent service.

My answers when they lose your package and you don't have any help from FedEx at all and very sad when they have your phone number and they don't call you at all. And let someone else sign for the package... I don't like FedEx. And still the day and I haven't got my package. Shame...

I don't like using FEDEX. They're rude and throw packages. The overall care for their customers doesn't matter. We normally use UPS. Employees seem happier and more at ease with their job.

FedEx has went above and beyond for me on several occasions. I can call or text my regular delivery driver if I'm not going to be available to receive my shipment, and is always willing to help me in anyway he can!! FedEx rocks.

I rarely use FedEx to send parcels, but monthly my spouse and I get various packages sent from different companies. The companies and us have instructed FedEx we want to sign for the delivery, but it has fallen on DEAF EARS. The drivers are in such a hurry they leave the packages off and then speed away. It takes only a few minutes, and why me (the consumer) needs to put up with this behavior is insane.

They dump packages in front of detached garage, rain or shine and often where it could be run over because it wasn't seen having entered from another door. My elderly neighbor order her pet food and litter so she doesn't have to carry it down a flight of steps but we are the ones who wind up carrying it down.

They refuse to deliver packages to the nearest FedEx if you need redelivery, and are not going to be at home. I hate having anything delivered by them.

FedEx is terrible with handling of packages. I received cat food from Chewy.com that sat in the truck for 9 hours in hot temperatures, had to throw out. Also, received an open box of kitty litter that was split down the side and was spread throughout the box, another order from Chewy.com! They throw the boxes and never ring or knock on door! I will not order anything from anywhere that ships with FedEx ever again!

I am a small business owner for 24 years. FedEx is the worst shipping company. I was expecting an order that was never delivered to me. I tracked my package and it was just left 15 minutes ago somewhere other than my address. When I called their customer service they asked to start knocking on stranger's doors asking if a package was left. They opened a case for my missing package and promised to call me back. They did not. When I called back they informed me that they could not do anything about it because records showed that the package was delivered (not to me of course).

Misleading and deceptive conduct. Fedex is slow, very slow. It extracts taxes for Australia, promises to send the item, and after it has my money, being thousands of dollars, declares that there is another issue by email. One can't reply to the email. It states the item is a prohibited import, after illegally taking my money to import the item. The item, is not, according to the Australian border list of Prohibited items, prohibited. Absolutely the most useless organisation of the so called larger professional ones in the developed world, incompetent and partly corrupt. It wasn't my choice to use Fedex, it was the shipper, I've had too many issues with Fedex in the past. For anyone importing from Europe to Australia, use PostNL or similar. This website should have a ZERO rating for Fedex, one star is too much.

Order parts for my car and paid shipping which was picked by the supplier. One item was sent USPS economy and arrived on 07/31. Also my other item was shipped FedEx ground and reached the local hub at the same time and said it was out for delivery. So having both items being dropped off on Monday, I set an appointment to get my car in the shop on 8/3. Monday ended with no package, Tuesday went by with not package. Each time checking my tracking number to find out whats going on. Wednesday I called and they open an investigation and contacted the local hub which informed me that it is on the truck and I will get it today. Now 8 pm and another call to FedEx.

Usually courteous and prompt and packages brought to the door. Prices are a little higher but they stick with the price quoted so they are reliable. Still one of the best shipping methods.

FedEx is not as good as UPS. They have lost my packages twice. Thrown my packages in the yard and also logged my package as being received, when actually I hadn't received it at all. They can stand some improvements.

The couriers that delivers to my resident have always been pleasant and helpful. They have even offered to bring my package inside my home if it was too large for me to handle. I would highly recommend their services to family and friends.

They provide great service and always deliver on time. I rarely have issues with them and can always count on them when I need something shipped quickly.

FedEx is great in every way except price. Way too expensive to use regularly. I have wanted to use them but every time I check USPS beats them every time. Last week I had a pkg. with 12 cookies to mail from Aurora, Il. to Huntsville, Ala. and priority mail would have cost me around $30.00???? USPS it cost $7.00. What would you do???

I have used FedEx and UPS service before over the years. Both companies in my experience provide slightly above average service. There are a few things they could do to improve their service like calling the customer when they arrive with a package.

They deliver my stuff to neighbors which is a HUGE headache. I won't order from companies who prefer to ship via FedEx. I'll take anyone over FedEx.

Fedex has screwed up so many shipments for us it's almost predictable that the order will be wrong when it's shipped. I ask now who is shipping my products, so in case it's them I know to really keep my eyes out and check with my neighbors on the chance it's delivered to their house (when it's supposed to be delivered to my house).

FedEx has a terrible time delivering packages to my door, more than 4 times they have delivered packages to my neighbor's house (directly across the road) instead of my address. Nothing worse than having to track down your own packages, I have complained to the main office. BTW, the Paducah, KY office location has a great customer service.

Every package that has been delivered causes major anxiety that it will not get to me. FedEx Drivers usually leave packages anywhere with whomever even though a signature is required is selected. Even when I've called a few minutes since their website states that the item has been "delivered" they are not able to contact the driver. One usually gets a 48 hour claims ticket to see what the resolution was. It is ridiculous that items get lost because of how inept and careless their system is.

One job! Two page Important document to be moved from the UK to Turkey. How difficult can this be? Clearly for the dedicated transportation company, FedEx, the answer is impossible. FedEx picked up the package from UK Consulate on Monday 24/07. Delivery guaranteed for Friday 28/07, although expected that delivery would occur much quicker, as premium international priority service chosen. The package didn't arrive as expected and for some reason was held in the FedEx facility in Paris (France). My emails to query what was causing the delivery delay went unanswered.

I placed orders with 2 different companies on the same day; both used FedEx for shipping, each package arrived at the FedEx facility in Grove City Ohio on 7/31/17 and are intentionally being held there. The packages are scanned twice each day stating the following: In transit, GROVE CITY, OH 43123. When I contacted customer service the only thing they would tell me is the packages will be delivered on time. So even though the packages are here locally in the very same state I live in, FedEx is intentionally holding the packages at their facility until the last day of the original scheduled delivery day. (One is scheduled for delivery on 8/3/17 and the other is 8/8/17.) How stupid is that???

Bottom line FedEx doesn't give a ** about their customers. If a package does not arrive or they say the package arrived and it was the wrong package they take no responsibility. What they will do though is pass the blame and have you contact the seller. They will tell you that they will call you back in 2 hours. Guess who doesn't call? FedEx. Why pay the extra money for 1 or 2 day delivery and if it doesn't arrive who takes the responsibility? Not FedEx, again they will just have you contact the seller. They will not do anything to compensate for any inconvenience. I would rather drive 14 hours to retrieve my own package on time than rely on FedEx to bring a package to my doorstep. I mean they will bring me a package but instead of what I ordered it will be 3 Pacific Life retirement magazines. Which does not make for good reading material.

I ordered a pond pump from Amazon that was shipped on the 26th of July in California. 3 days later the package was in Salem Oregon to be delivered to the post office but FedEx said they were closed. Really? Then they said they would deliver it the next day... which did not happen. Nor did it happen the next day. I have tried to find out why without any success but I did get a promise the package would be delivered today. I'm not holding my breath.

I purchase a new vehicle and I wanted to protect it with WeatherTech Floor Liners. I ordered the items on July 27, 2017. The company sent the items via FedEx Ground. The expected delivery date was July 29th. After waiting all day, at 7:00 pm I check with FedEx and it states that the package was delivered to "an address other than recipient". FedEx tells me that the door tag should say the location, however there was no door tag. I then ask for the address and find that it is does not exist.

Package due Saturday; Friday I get an e-mail saying it will be delivered on Monday, nothing arrives on the Monday, call FedEx first thing Tuesday morning only to be told my package is now lost!! Should have read the reviews first, saved myself 40.00 & just used regular mail. A frustrating waste of time & money!!

FedEx. Generally considered synonymous with good work ethic, good customer service, and the best at what they do. Right? That's what you MIGHT have thought before you arrived here. I recently sent a maximum 10 page letter to Windsor Ontario from Traverse City Michigan. Had I known then what I knew now I would have just drove the letter myself. Yes the letter got there. Good work FedEx. You did your job. You do realize this is only PART of the equation correct? I paid for the letter in full at the time of sending. No mention of an additional payment was made at the time of sending. Had it, I would paid on the spot. Only several months after I changed addresses did I get an additional bill for $43.40. FORTY FIVE pathetic dollars. No call from FedEx. No call from anyone. Just another bill.

So, if I can I will avoid using FedEx from now on. First, there's a package left at my door "accidentally", and even after I call for them to get it, a week goes by and still no one comes. A manager then called and said this info "got lost". At that point, I delivered the darn thing myself because that’s what I would have wanted if that were my package. Next, I order a large safe which was delivered to the wrong house. FedEx claimed they were doing an investigation, and still knew nothing.

If there was a negative amount of stars to give, I would give them! I was scheduled to get my package on Friday, since I was not home they did not leave it (understandable), I had requested my package be held at a certain location, called and was told it would be ready Saturday. Saturday comes around, my package is not at the location, come home and there is a note on the mailbox stating they tried to deliver the package again!! I called and was told they do not have the request that I put in (of course, typical). Luckily I took a screenshot of the request I put in. Then they told me they could put in the request and my package will be there on Monday, I told them ok fine. Then they said or I could have them hold the package at our main facility and you could pick it up there if you want your package today, I said I would rather do that and asked them to do that. In the middle of transferring me the line got "disconnected."

I have experienced the worst customer service anyone could be involved in. For the third time that I have order a replacement phone the first shipment never gets delivered. The driver always labels it as left at the front step. This last time which was July 27 they said the same exact saying "left at the front step." Called them multiple time for the next 3 days and no one would call me back to let me know any status. Spoke with Anthony today which wasn't much of help. So now FedEx has told my phone insurance company something about my address and now they won't ship me a new phone because of whatever FedEx said to them. But tell me how am I at fault if they never attempted to deliver the package. This is not acceptable. A customer shouldn't have to go to all this loop in order for major company to do their job properly.

I was on vacation with my three young kids in Florida. I was rob. I requested to pick up my passport on August 26 2017 at my address in New York. As I explain my situation to the rep she schedule a pick at my residences in N.Y. Arrange for driver to bring package and slip as well. Unfortunately she came without package. My daughter stated I call CS. They assured me will returned with which she did. My daughter obtained it from her she ask her to filled she will returned for that package. So I Called CS to confirmed CR reconfirmed and stated they have till 11:00 o'clock to obtain that package. Ok I had my eldest daughter wait up with the open till 11:00 no FedEx unfortunately. I proceed to CS.

FedEx claimed they delivered my package but never came to my residence. They state it was left at my door but when I call to complain they tell me to look in the bushes and ask my neighbor. They are liars and their customer service is a joke. They will not even question the drivers. So basically if they are delivering something of yours and the driver wants it then you're out of luck.

If zero stars was an option, this would be it. Story 1: I got a custom jersey for my girlfriend and was to delivered before her birthday. I live in Chicago and it was shipping from Missouri. It got to my area, not even 10 miles away in record time. But out of nowhere they sent the package north... To Madison WI where it sat at a FedEx facility for 3 days, missing the deadline and my gf's birthday. I called them and their answer was simply "That just how it is sir."

My husband order an iPhone 7 plus this past weekend and I was suppose to received my order on Saturday the 22nd. I never got my order, I did called FedEx and they started an investigation, but FedEx never call me back again. I had to call Apple to get my money back. It was a very frustrating experience since the value of my phone they lost is $900.

I ordered a critical piece of equipment for my small business. This equipment was required to fulfill an order with my client. It was guaranteed by the 18th of July. The package showed delivered, but it was not delivered to my address. After multiple phone calls I was told that the package was delivered to the wrong address and that the place of the mistaken delivery called them and made them aware of the mistake. They then assured me that they would pick it up from the misdelivered address and redeliver to me the next day. This did not happen.

Had the law office give me a time and then FedEx called and left a message stating that someone over the age of 21 need to be there at 4.30 to sign and that photo id would be required. Well FedEx decided to come to my door at 11 this morning. A far cry from 4.30. Calling them was told I would have to wait till Monday. No time given or go to Danbury and pick it up - I phoned the law office who took the policy that they couldn’t do anything about FedEx to which I reminded them that FedEx is in business for the consumer not the other way around - so I don’t have to wait all day Monday. Have to drive to Danbury Sat to get the items - so much for that lovely company. I might add are business suppose to wait around all day for delivery which is don’t at the whim of FedEx - I think not.

My employer send me very important documents of original copies with Fedex overnight shipping. The address were properly written. Fedex has delivered the package to wrong address. I got the package due to kindness of the other person. He found it must be important and dropped the package in the leasing office. Called me to collect the package. How can such an important package 'PRIORITY OVERNIGHT SHIPPING' can delivered to wrong address?

I have my dog food (prescription dog food) delivered every month to my place of work and have never had a problem. The company I get the food from unfortunately uses FedEx and it usually takes 2-3 working days to arrive. It was ordered and shipped on 19 July and by Monday, I still hadn't received the package. I called FedEx as I tracked it and got a response that nobody was available to receive the package.

The experience with this company has been the worst, and customer services, they are rude people, and the drivers the lazy one. Has been waiting for my package almost one week, tracking number said "out for delivery today" and today never come, they said my address is wrong. Nothing wrong with my address, I been living here for 3 years and never have problem with UPS, very lazy drivers. Federal express suck.

Let me tell you a story about my very frustrating experience with FedEx. I ordered a package on Friday afternoon, a very important necessary package, and I paid for overnight shipping for FedEx so that it would be here by Saturday, or Monday at the latest. I needed it on Monday night. I went to bed rest assured that I would get my items by the deadline.

Please, for everyone living outside of the US, STAY AWAY from FedEx. Worst experience I had so far. I paid 40 Dollar for a quick shipment of a small package. Thanks to tracking I got notified that after about 3-4 days the package entered the country and I was positively surprised. After all, the high shipping costs seemed to have been worth it. But after about 2 weeks my package was still at the local FedEx office, not at customs, but the FedEx warehouse. Since I got no notification and the FedEx tracking system informed me every day or so that a new delivery date was being programmed just to not be delivered at the end of the day I decided to write FedEx.

FedEx Germany collected a 0.4kg package of urgent spare parts for medical equipment at 4pm Wednesday 19th July - Destination Lagos Nigeria (There are daily direct flights to Lagos from Germany). For reasons unknown, they shipped the package to Paris, France on the 20th. On the 21st, again for reasons totally unknown, they shipped same to London. Nothing trackable happened for 3 days until Monday 24th, when it was shipped to Moscow, Russia where it has remained until now, 4pm Wednesday 26th.

I bought a fuse that cost $9 and $6.25 to ship. The weight was .1 lbs which is probably high. It shipped on July 15, 2017. It's supposed to be here tomorrow July 26, 2017. It was sent FedEx Smart Post. I find it unbelievable that it has taken 12 days to get from Ohio to Florida. If this shipping method is always this slow they should post that on the web site.

I ordered a package off of Amazon which, to my dismay, was shipped via FedEx. Now, FedEx and I started our rocky relationship early. They constantly claimed they couldn't find my house, I had to hold their hand and teach them how to get there numerous times. At one point, I had to give them GPS coordinates so they could add me to their system. But not even that prompted me to write this review. This package I recently ordered was due for delivery on 7/25, after it traveled a grand total of 7 miles in 4 hours on 7/24. Without any contact from FedEx; no email, no phone call, nothing, they marked my package as undeliverable and marked it to be sent back to the shipper.

My sister send me parcel from Canada (2 tshirts) worth 200 Canadian dollars (10 thousands rupees). This FedEx company charging me customs bill 6100 rupees bill. Can you believe that 10 Thousands rupees worth product and they charging you custom money in the name of gst and all taxes 6100 rupees. This is ridiculous. Complete rip off. I'm putting my case in consumer court if this company charge me this amount of money. I suggest everyone before you send or receive anything from foreign just ask them how much custom they going to charge you.

I bought two mattress from Wayfair with the delivery by FedEx and the mattress should be arrived on last Wednesday. I stayed home the whole week for the delivery, but FedEx each day will say either Unable to contact me or No to attempt and has to reschedule the delivery. This morning I stand in front of my building from 9:30 am to 2:45 pm to wait for their delivery. At 1:26 pm and 1:45 pm I saw the FedEx coach passed by without stop to my building.

In May my husband and I used FedEx to send our passports to a visa agency in Virginia. After we didn't receive our passports back in a timely manner I called FedEx and was told that they accidentally got knocked into the trash and therefore never made it to the agency. Our passports were only two years old and therefore had eight more years left on them. Because of the carelessness of FedEx we had to apply for new passports.

I've shipped a very important document to my sister on 19th July, and it was supposed to arrive last Friday, and I've paid a lot. It was 1 piece of paper. Friday, she stayed at home all day long, and at the end of the day she called FEDEX to know about the delivery. The attendant (Aline), informed her that the document would be delivered on Monday. It was not. I've called FEDEX, and they told me that my sister required another day to deliver, and this is not true. This is very serious. So, my sister called one more time and they said that could not deliver on Mondays!!! So, what is this?? This is not fine. They dont have any commitment. I'll never use FEDEX again.

My $2,000 TV was supposed to be delivered yesterday... and for absolutely no reason at all, it wasn't delivered. So today I waited for my package (because it required my signature to be delivered), which was put on track for delivery at 8 am. Now after waiting at home until 11 pm and calling FedEx multiple times throughout the day, I just found out that the delivery person was unable to deliver. At 11 pm! And the only explanation I was given was that they were "delayed!" This is inexcusable! I'm so fed up with FedEx, as I will now have to somehow put my package on hold for over a week and a half, as I will be out of town! Except I can't even do that because their website is broken and gives me an error every time I try! I have never been so frustrated with a company in my life & will never use FedEx again!

Ordered a Lifetime brand picnic table from Sam's Club. Delivery packaging damaged. Internal item damaged. Wasted 2 hours with customer service at Sam's Club. Wasted another 1/2 hour of talking with customer service at FedEx. Why would a FedEx driver leave a sorely damaged item on a person's front porch? FedEx (Guillermo) tells me that it is up to me to talk to the shipper - Sam's. And, if I want them to do a full refund and pick up on a call tag, I now have to re-package the item for FedEx. They delivered it damaged and now they want me to package it nicely. What a bunch of '**'!! THIS IS NOT CUSTOMER SERVICE!! Substandard service on both companies. This is the first time I ever placed an online item for a large item. Never again!!

Time & again when a vendor ships via FedEx I just want to cringe because their delivery service to our home is terrible. Years ago when the drivers weren't making any attempts to deliver I was able to talk to the terminal manager and he got it straightened out and delivery service was pretty good after that. Recently, the drivers are again not making much of an attempt to deliver packages to our home and I believe it is because the package they are supposed to deliver is the only one on the route on the way to our house, which is 25 miles from the nearest town. They will use all kinds of excuses why they didn't deliver the package.

Ridiculous service, not responsible, the delivery driver stole my package by not delivering the items but putting "delivered" in their system.

FedEx damaged shipping my incoming package which was insured for $3,500.00. Box was clearly damaged with deep dents penetrating through multiple cardboards and bubble-wraps, shattering a glass bulb worth $470.00 in replacement cost. I submitted a FedEx Claim with clear pictures, receipts of purchase of the replacement part, etc. Claim was denied. FedEx refuses to reopen the case. I submitted complaints with NYS Attorney's General Office as well as NY Department of State Consumer Protection Division. Over the years I've submitted numerous complaints about FedEx drivers delivering a "missing delivery" notes instead of packages and never ringing my doorbell. The is one of the most corrupt and nearly criminal organizations in the USA. Total shame and disgrace.

I shipped a box that became damaged. Their website was always wrong on the status and location. I received conflicting information EVERY time I called. I was ALWAYS on hold for a ridiculous amount of time, usually my numerous calls would take an hour, most of the time I was on hold, and nothing really resolved. After approx. 2 weeks of the box be loaded and unloaded on the truck it was finally delivered. Going through the claim process has now continued this nightmare... Finally paid but the wrong amount so here I go again. Buyer beware.

FedEx said they delivered my package. I was home all day. After spending the next day on phone with FedEx finally figured out my package was at neighbor down the road. Needless to say they opened it. I will Never use FedEx again!!!

First of all I have been using FedEx since I started my business in 2006. The service has been top notch. Just recently the flat rate freight box has come out. This was a great idea and it will help me sell and ship the larger items we have to sell. NOW, here is the problem. NO One we talked to at the fedex freight customer service had the slightest idea of what it was. Our so called "account executive" is never in his office, out for two to three weeks at a time, on Vacation, Sick, etc. It took us six weeks to get an account set up, finally. This is after hours and hours of being on hold, talking to other executives from Fedex, and Customer service know-nothings. You have to have a special account number to use the flat rate freight box. It takes 24 hours for it to be set up... if you can get a hold of your rep.

I was told that my Walmart package (a coffee maker) had been delivered to my work address at 2201 Bergenline Ave. 3rd floor c/o Catholic Charities in Union City, NJ 07087. The package was scheduled for delivery on July 19th. But When I looked at the Walmart website and noticed they said it had been delivered at 12noon, I was upset because there was no delivery for me at noon. No one had left a package at the reception desk for me.

I received 3 boxes laying in front of my steps, JET is who I order from, they wrap their boxes in a manner that is almost impossible to break. WELL, U HAD (HAD) FRESH FOOD THAT WAS SMASHED BEYOND BELIEF, FOOD WAS OPENED AND ITEMS WERE DRIPPING OUT! To say the least I'm very upset with FedEx. I do want you to be aware I have taken the pictures to local newspaper, Yelp and Facebook. I'm sure I'll get a response, even from FedEx. I am attaining an attorney for my imposition of your terrible company. Rated - 4 of 10.

Negative five stars. 1 star is 6 stars too many. No matter what the order is, which company it comes from, where in the world it's coming from, or how it's packaged before they even get their hands it, it sure seems to me like FedEx will destroy it. In the last few years, FedEx has stolen items from inside my packages, destroyed my packages, lost my packages, thrown packages at my front door from several feet away, left them on the shared front porch to be stolen [despite the bright red written plea in the window to not leave packages on the shared front porch], sent a 70+ yr old man to deliver a 100+lb solid wood bunk bed he couldn't get out of the truck without help (gladly given), and they have delivered barely intact boxes with broken contents. My overall shopping has greatly decreased due to being ripped off by FedEx. That sucks in rural, USA, where brick and mortar stores aren't in abundance and prices are higher.

I have been waiting for a box to be delivered 7/18/17. This box contained medical supplies for me. The only way I can get this medical supplies is through the mail. You can't go to a store to buy this. So I have to wait for a delivery. I try to order this in plenty of time before I run out. I usually get delivery from UPS and Amazon is the place I order from. This time I got FedEx. What a mistake. I was looking at the tracking from FedEx on 7/18/17 and it said that my box was delivered. I was here with my wife waiting for this and never saw a FedEx truck all day. The message said delivered at 1:00 pm. I checked in at 2:00 pm online and called FedEx to find out what happened. It turned out I was lied to every time I spoke with a representative. A total of 6 reps. including 3 supervisors. I was told on my first call that they were calling their station and the deliveryman and get my package today. That never happened. Every rep. after that told a different story.

Had a package delivered on Tuesday the 11th to the wrong address. I called the following Wednesday, and Thursday to let them know to pick it up and they said that they would but did not. Package is still sitting at my mailbox as of today Tuesday July 18th. I called for a third time and was given same response and still nothing. It has now been at my mailbox which is the WRONG address for over a week. What is it going to take to get this picked up? Calling apparently does NO good!!

I ordered a portable AC unit weighing 75lbs, the Fox River overflowed so all of our mechanics are under water, and it's summer so we need AC, my husband is disabled and can't take the heat. FedEx delivered it to the wrong address. I looked at my email at 12:15 pm and FedEx delivered it at 10:23 AM. So I had to walk through stagnant water up and down my street until I located it. I had to walk back home, get my car, drive to where they delivered it, and since I drive a 2 seater, I had to take it out of the box on this person's driveway, try and manhandle it into the front seat, drive through standing water, get it into my front yard, drive back to this person's house to pick up the box, wedge it into the car and drive back home.

Worst possible experiences. Shipment 1 - The driver NEVER KNOCKED OR RANG DOORBELL. Left note on the backdoor saying retry wouldn't happen for 3 DAYS. WHAT!!! So we had to go pick it up 20 minutes away. Shipment 2 - Said it would be delivered between 8 am-10 am. NEVER SHOWED!!! So when I called they said a delivery attempt was made AGAIN. No Knock or ringing of the Doorbell and no notice for that one at all. So AGAIN we had to go pick it up 20 minutes away.

I have a package that FedEx was to deliver Thursday. Got confirmation, everything... Never came. Friday I call cuz the tracking says delivery option selected (Not of my doing) but to make it appear that I had changed the delivery, so now customer service sees this as my doing and it would be delayed. Again the change I made was on Monday the day it ship and was for evening delivery I had to pay extra for. Ultimately they assure me and sender it's on truck for delivery for Friday.

These people damaged my item and the package with poor handling even though there was no less than 12 Fragile stickers on the box. The claims dept is a joke. They don't tell you that you need a "Shipper" waiver before they settle a claim. Then they deny the claim. The Shipper has no Claim. It's my item that was damaged. The shipper didn't get screwed. I did. I will avoid this company at all cost. Sure things happen when you ship, but accept the responsibility of damaging my item and make it right. Why sell insurance if you're not gonna make it right? Sounds Like Fraud to me. Sell insurance and never pay out the claims. Possible Class action I think.

I didn't realize how bad FedEx was until now. I have been waiting for 2 weeks for a package from a friend in Maryland, that should have been here a week ago. Everytime I check the tracking, there is a different arrival date. In the course of a week, the arrival date has changed 4 times! Customer service is not helpful at all, not to mention very rude on the phone. Worst shipping company ever!!!

If you can avoid them do it. The post office is much better, and cheaper. However, USPS doesn't accept items over a certain weight. I had to recently send an item back to a vendor only because it was delivered with stuff sticking out of the box. The box had been opened or became open, and the item was expensive.

I constantly tracking my package with FedEx because they always leaves the package at the porch while there's a lot of bad people out there who always want to steal your package. So while tracking my package all of a sudden I got a Delivery exception that says "Customer not Available or Business Closed" and a recommended actions that says "Recommended action:ell Door tag will provide the time and address of the FedEx location where you may pick up your shipment, and also indicate if another delivery attempt will be made." I was at home all the time waiting and not a single doorbell ring or knocking on my door. Well I guess FedEx needs to eliminate their lazy workers who makes their customers suffer.

So FedEx has a warranty on deliveries. I took the day off work because I had a scheduled delivery. I signed up for updates. I saw a FedEx delivery truck on my block at about 9 am. He drove past my residence and went down the block about 4 houses down. I figured he would go to my location next but just drove off. At 6:22 pm I get an update that they have the wrong address. I signed up for updates, it has the correct address. I called FedEx and the girl I talked to verified that FedEx does have the correct address and gave me a confirmation number and said she will contact the local FedEx. After some research I find out that this is their practice to getting around their delivery guarantee. Disgusting practice!!! Total liars. Now I don't know how I'm going to get my package because I have to work the rest of the week.

I don't know what's that mean in FedEx website to let customer manage the package how to instruct the package. It means nothing, I put a note where my package should be, but the delivery person didn't do as what I left a note for. I believed that delivery guy didn't even get out from his van or truck and just put on his screen, state the customer not available, but I was home waiting for my package. So dumb FedEx. Not to bother buy some things deliver with FedEx. Bye bye FedEx!

Worst Shipping service since Snail mail. FedEx has had my package for 15 days, then delivers the package to my post office which is the 16th day. Then the package is too large for the postal worker so the 17th day I have to drive 30 minutes to pick up package myself!! What's the purpose of paying to have shipped to my home. Worst service in the country.

Bad Treatment of Package and Awful Customer Service. I ordered my package over a month ago. When I contacted FedEx the first time it was to ask why my package hadn't arrived. I was rudely told that it was being shipped as a freight item (I wasn't aware that it was being shipped freight). Then when I asked why it couldn't just be dropped at my door in a box truck like my deliveries usually are, I was told in a very rude way that "That's not how freight works".

Have had ebay for 5 years now. I ship 10 packages a week. About 4 or 5 through FedEx. First time in 5 years I had to file a claim after thousands and thousands I pay to ship, pay for insurance etc. And I have been on the phone for 7 hours trying to get a claim filed for a $420 trying to get $225 back after 7 hours of figuring out nothing, all they can tell me is I have to wait until Monday morning. Are you ** kidding me. 5 years, 5 packages a week, 4 times a month times 12 months a year is 1200 package at roughly $25-$50 dollars. A package $36,000 dollars and I have to sit on the phone for 7 hours to try and refund someone's item that your company broke. Over 225 dollars out of the 36000 I have sent.

FedEx left me a note on my door saying there is a package for me. So I called yesterday and I told him I was going to pick it up. When I called this morning they said it's on the truck. So here it is 2 o'clock I've waited all morning the package did come but this is not for me or my address. I called the lady. Her name and address and phone number are on the label. I told her I got her package. I wanted to take it to her but it's big maybe it's a mattress. For some reason FedEx decided to write my name in my address on the label. Alongside with the correct name and address and phone number for the delivery. This person lives 20 minutes from my house.

Tracking a shipment from/to the opposite coast is like watching paint dry - or at the very least, watching yourself drive your own package, mile after mile after mile... It didn't occur to me (nor was I ever told) that the new laptop I had just purchased (and really had a need for, and quickly) would take a full 10 days to receive, from the day I paid for it. Sellers should NOT use FedEx Ground for long distance shipments - especially for a $20 charge to the customer. 10 days is absolutely unacceptable in this day and age, when we are so accustomed to 1 and 2-day delivery from so many online retailers.

I have used FedEx for 20 years - exclusively! - as USPS and UPS are so hopeless in South Florida. I will NEVER USE FEDEX AGAIN! After much research and questioning, I was assured by FEDEX reps that the 3-Day Ground shipment (it was imperative that it arrive correctly for my business) would arrive by the end of the 3rd business day. Now I've found out that it will arrive fully one week after shipment! I took into account the 4th of July Holiday and was still ASSURED by the representatives at the North Miami Beach facility that all of Wed/Thurs/Fri would count as the 3 days as I'd dropped it off on the Monday evening. They recommended I wait until after 6 pm so that it would not sit in a truck in the heat over the holiday next day. They assured me it would go out Wednesday and be in NYC by 6 pm on Friday.

I'm a 74 year old man with a heart condition. FedEx left a breathing device UNDER A TREE! About 100 yards from my house at the beginning of my driveway. A neighbor walking her dog brought it to my house. How many days had it been sitting there??? The lazy driver should be fired. Looks like the FedEx number is ** REF **... If any supervisor at FedEx takes their deliver seriously. I would like to be contacted if FEDEX ever sees this. I should note Amazon Prime has not problem of delivery to my door. Jeffrey ** Senior Citizen who can't always walk.

FedEx has a policy where they can just leave an item on a doorstep when no one is present as long as there is no signature required. This is both a good and bad thing. I've experienced on more than one occasion (both with FedEx and UPS) where they have done this. The problem was that they weren't at the correct address as 99% of the time someone is at home and have had multiple times where tracking shows item as being delivered (left at door no signature required) and there was no package to be found. It’s one thing to deal with submitting a claim for an item that is received damaged or showing as not having been delivered but it is a strenuous task to try and submit a claim for an item that shows was delivered but was actually never delivered.

I would rate this company a zero. I shipped a package from New Castle DE on 4/29 of this year. Showed it was delivered on 5/04. All that was received was 2 pieces of plywood. For next two months tried to find my content of package to no avail. Tried every one up to the CEO no one calls back. I was finally told that the contents were lost and there was nothing I could do. Again I would rate FedEx a big zero!

Anytime I order anything online I pray that FedEx will NOT be delivering it! Every single time this company has to deliver anything to me they will put that it's delivered before it's delivered, will leave a tag on the door as if they attempted to deliver but you've been home all damn day and didn't get a knock on the door or a buzz!!! When you call customer service they don't seem to damn concerned! My daughter has very important medication she has to take and I have been sitting at home all day waiting only to call the company the meds come from to be told that a attempt was made. So I call fedex to let them know that delivery guy never knocked on my door, not hit the buzzer!!! This is pitiful!

A PACKAGE (critical medicine) was sent next day delivery from AHG for a 10:30 am delivery. The package needed my signature. At 10:15 am I received an email saying that FedEx attempted to deliver the package but they were unable to get a signature. I waited at home for the package & FedEx never attempted to make a delivery nor did they leave a delivery attempt notice on the door. I called FedEx and The call was routed to Mexico. I asked to speak to a supervisor in the United States & was assured that the would do so. I was transferred to an international supervisor in Mexico. I asked again to be transferred to a supervisor in the United States. The supervisor in Mexico argued with me but eventually transferred me.

I live in a house with an address of 2A, unfortunately for me there is also a 2. These are the only two homes on my block. My packages never come to my house. And they are never recovered. I have spent hours on the phone, signed up for alerts, requested the side door delivery. Nothing works. Today I made a gigantic sign to put on my lawn. FedEx is awful.

A package was delivered to me that smelled of gasoline! It was overpowering and I cannot believe the driver was unaware of it yet he delivered it anyway. Needless to say the contents were unusable because of the stench and I never received the courtesy of a call back from FedEx's customer service.

The only few times I have used FedEx, it was not a good experience. They ended up losing one of my packages. They leave every single package in poor condition (open, ripped, broken, etc.). I even saw the FedEx guy just carelessly drop a package on the ground. AND they never put the packages by the front door... they just leave them in the driveway?? I will never use FedEx again! Horrible service.

I will never use FedEx again. I have called 4 times in the past 24 hours because I have been waiting on a package. I spoke with someone yesterday and asked if the package would need a signature because no one was going to be available to sign for it. The rep said no that there was no signature needed. I instructed that they leave it at the back door. She said that would not be a problem. She put all the notes in the system. Well today when the package was to be delivered it said it could not because no one was home. So I called 5 minutes after the driver attempted to leave the package. I spoke with customer service, and they called the base from where the package was coming from, and I was told the driver was still in the area, that he would return and leave the package at the back door. Well now it is 430 and just got home and my package was not there.

I was expecting a package for today that was on the truck for delivery at 7:35 am at 2:35 pm the driver decided for no reason he was not going to make my delivery and rescheduled me, I can understand if the item was not on the truck but it was on the truck for over 5 hours and I was told it was going to have to be delivered next business day which is not fair. The driver made the determination after only doing deliveries for 5 hours. I thought most delivery services work 8. The customer reps were very rude.

The package arrived at 03:00 local with plenty of time to be delivered today, the promised delivery date. Instead they sit on it another 24 hrs because they didn't bother to deal with it today, again the scheduled delivery day. Instead they invent a bunch of "special reasons" that they can't deliver on time despite being less than 5 miles across town. FedEx is losing market share to Buster Brown and it is easy to see why. The "Senior Rep" spent more time double talking me than it would have taken to deliver the item. Done with you FedEx.

Ordered a package on Ebay and paid the shipping fee of $289. I was given a FedEx tracking number, did not work. I called the shipper and was informed that it was FedEx FREIGHT tracking number. I plugged in the number with FedEx Freight and was informed a lift gate fee was going be added to the shipping fee, which I was going have to pay. In order to not incur a lift gate fee, I had to drive 3 hours to the freight building to get it download it. As I was coordinating the pickup, after being told they close at 8 pm. I called the freight location and they told me their ONLY certified forklift operator got off at 6 pm, but close at 8 pm. But I stop work until 5 pm, and they close at 6 pm, and are not open on weekends. I attempted to change the delivery location and the change of fee was going to be $900. I will never deal with FedEx again!!

If we were stay at home people we wouldn't have a problem but seeing that we have to work to be able to buy stuff it causes a huge problem. FedEx does not seem to care or have a system in place that keeps all employees accountable. Employee makes us drive an hour to pick up our package only to find out that the driver took it anyways. Employee tells us to come next day then says the next day we can't. Employee tells me to head home for 2 hours to receive package only to tell me the driver was never headed back to my home. I love Jesus, I am a good person, I've never yelled so loud in my life. Like there is no way a company can have so many employees who have no idea what's going on with the driver or package. Having my husband and I driving around town, missing hours of work, days of the run around to get a package.

To make it short and sweet, I placed an order on the 25th of June and it was shipped out the same day. It was shipped with FedEx from LA, California to Midland, Texas. The parcel sat from the 29th of June till the 2nd of July in the FedEx hub in Dallas when it finally got moved on. Today we have the 4th of July (a Holiday) and it is still not here. That shows the dedication to the customer of FedEx because it takes them twelve or more days to deliver a continental shipment. I had prior bad experiences with lost shipments, late arrivals and boxes that were not opened by accident (:-/). I would not recommend this utter garbage company to anyone!!!