National Debt Relief

National Debt Relief Reviews

3x Award Winner
Selected for having one of the highest satisfaction rates for Best Customer Service, Best Experience with Staff and Best for Transparency

Overview

National Debt Relief has an average rating of 4.9/5.0, based on 55,536 reviews.

3x Award Winner
Selected for having one of the highest satisfaction rates for Best Customer Service, Best Experience with Staff and Best for Transparency

Staff

100%of reviewers were satisfied with the company's Staff
Excellent
Staff

3068 recent reviewers mentioned National Debt Relief's staff. 99% were happy or satisfied with the staff, ranking National Debt Relief 2nd among debt settlement companies on our site.

Process

100%of reviewers were satisfied with the company's Process
Excellent
Process

1494 recent reviewers mentioned National Debt Relief's process. 99% were happy or satisfied with the process, ranking National Debt Relief 2nd among debt settlement companies on our site.

Transparency

100%of reviewers were satisfied with the company's Transparency
Excellent
Transparency

1233 recent reviewers mentioned National Debt Relief's transparency. 99% were happy or satisfied with the transparency, ranking National Debt Relief 3rd among debt settlement companies on our site.

Customer Service

99%of reviewers were satisfied with the company's Customer Service
Excellent
Customer Service

1173 recent reviewers mentioned National Debt Relief's customer service. 98% were happy or satisfied with the customer service, ranking National Debt Relief 2nd among debt settlement companies on our site.

Price

95%of reviewers were satisfied with the company's Price
Excellent
Price

167 recent reviewers mentioned National Debt Relief's price. 95% were happy or satisfied with the price, ranking National Debt Relief 3rd among debt settlement companies on our site.

What’s Web Consensus?

We gather and analyze all online reviews about this brand, so you can see the full picture in one place.

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Staff

99%of reviewers were satisfied with the company's Staff
Excellent
Staff

4975 recent reviews we have found on the internet mentioned National Debt Relief's staff. 99% were happy or satisfied with the staff, ranking National Debt Relief 7th among debt settlement companies on our site.

Process

99%of reviewers were satisfied with the company's Process
Excellent
Process

2039 recent reviews we have found on the internet mentioned National Debt Relief's process. 99% were happy or satisfied with the process, ranking National Debt Relief 6th among debt settlement companies on our site.

Transparency

99%of reviewers were satisfied with the company's Transparency
Excellent
Transparency

1764 recent reviews we have found on the internet mentioned National Debt Relief's transparency. 99% were happy or satisfied with the transparency, ranking National Debt Relief 6th among debt settlement companies on our site.

Customer Service

96%of reviewers were satisfied with the company's Customer Service
Excellent
Customer Service

2123 recent reviews we have found on the internet mentioned National Debt Relief's customer service. 96% were happy or satisfied with the customer service, ranking National Debt Relief 4th among debt settlement companies on our site.

Price

91%of reviewers were satisfied with the company's Price
Excellent
Price

280 recent reviews we have found on the internet mentioned National Debt Relief's price. 90% were happy or satisfied with the price, ranking National Debt Relief 4th among debt settlement companies on our site.

What’s Web Consensus?

We gather and analyze all online reviews about this brand, so you can see the full picture in one place.

Log-in or create an account to get access to what 5 reviewers said about National Debt Relief.

National Debt Relief Reviews
4.9(55,536)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About National Debt Relief

National Debt Relief is one of the largest debt relief companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible. National Debt Relief debt coaches work hard to provide experience and proven results through education and individual customer care.

    Pros & Cons

    Pros
    • Free consultation with debt coach
    • Free debt relief quote
    • Numerous accreditations
    Cons
    • Will need to pay percentage of debt settled

    National Debt Relief Reviews

    Over 50k reviews since 2016

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      3 featured reviews
      How do I know I can trust these reviews about National Debt Relief?
      • 4,553,760 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.
      Page 2 Reviews 5 - 35
      Verified purchase
      StaffProcessTransparency

      Reviewed Nov. 5, 2024

      I had an outstanding experience working with my case manager. They meticulously planned and explained every aspect of my case, ensuring I was fully informed at each step. Their professionalism and pleasant demeanor created a positive and supportive environment, making the entire process both smooth and enjoyable. I deeply appreciate their dedication and expertise.

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      Customer ServiceStaff

      Reviewed Nov. 4, 2024

      Jamie was very pleasant and very informative. And he also went through everything with me. I felt very confident. He is a definite asset to the company. Everything was done in a timely manner. I'm very pleased with the company. If I know of anyone I will direct them to your company. There are many people out there that need help more than you know. I'm glad to answer any surveys that you might have about my experience. Keep up the good work. You have very trusting employees. I'm glad that you were able to help me in Minnesota. Because I not I know a lot of companies don't help people in Minnesota. And I hope everybody is going out to vote tomorrow or have already voted because this is a very serious matter this year.

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      Staff

      Reviewed Nov. 4, 2024

      Outstanding! Mr. JT ** was very professional, personable, and thorough. He was very understanding and kind. He answered my questions and made sure I understood everything. I would recommend him and NDR to anyone who is in a tough financial situation. Very easy to understand. Relieved a lot of stress. Thank you!

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      Staff

      Reviewed Nov. 4, 2024

      The customer representative for this company exceeded all expectations. Was very knowledgeable as well as informative! I would recommend this service for anyone who is looking to get out of debt! I feel as if I can now look towards to the future being debt free. Thank you to the National Debt Relief for providing such a wonderful service.

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      PriceTransparency

      Reviewed Nov. 4, 2024

      Edward was so patient and explained every step. He explained every page of the contract. Every question I had he answered. I hope this will help be get back on track with my credit. I have always taken care of all of my accts paying them on time but the interest rates have gone up so much it is impossible to get caught up.

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      Staff

      Reviewed Nov. 4, 2024

      I was at a loss and about to give up. I decided to give National Debt a try and spoke with Joel. Not only was he beyond friendly and funny, he worked out a solution for me that has completely turned everything around. The payments are manageable and in 2 years all my problems will be solved. Joel was so excited for me as well, and encouraged me along the way.

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      Staff

      Reviewed Nov. 4, 2024

      The staff person was so helpful, and she knew how hard it is for me to get through this stage of my life. She was so good at helping me see there is a light at the end. Thank you having such a great staff lady in your company. I will be Debt-free in 4 to 6 months. More importantly, I will never get in debt of this kind again. Thanks for all your help.

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      Staff

      Reviewed Nov. 4, 2024

      Right off the bat, the nicest and most compassionate people I have spoken to. I was so scared to take the leap and I am so happy I did. The woman April that helped me was just amazing. There was no judgment, it was care, concern and help. I just feel like a huge weight has been lifted off my shoulders. I did a lot of research to find the right company. And it always came back to National Debt Relief.

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      Customer ServiceStaff

      Reviewed Nov. 4, 2024

      I tried different debt relief agents and they were rude and unhelpful. Saghar from NDR was very patient and cared about my circumstances. She gave advice on next steps and how to answer creditors. She also gave her direct line for any questions and made sure that I am satisfied with the service. Would recommend them!

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      ProcessTransparency

      Reviewed Nov. 4, 2024

      This process can be scary but everything was explained to me in detail. I knew exactly how this program was going to help me. I’m excited to begin this process to becoming debt free and begin improving my credit score. Thank you for all your help in improving my financial situation.

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      Staff

      Reviewed Nov. 3, 2024

      I feel better knowing that I can relax and get some sleep again. Nicole worked with me and helped me get things done. We had a few laughs along the way, but in the end I had a great experience, My mind is free to think about other things now. God Bless you all for being there for people like me.

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      StaffProcessTransparency

      Reviewed Nov. 3, 2024

      Best experience I could've asked for. Jeremy was amazing! He made me comfortable during this process while making it go quickly and smoothly. He made sure to explain everything in a way I could understand and answered all my questions. Pleased with all the help he gave me and that I'm finally able to exhale.

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      StaffProcess

      Reviewed Nov. 3, 2024

      Fathaim was excellent help. She understands what I am going through and she was very helpful in my decision to go ahead and use National Debt Relief, her knowledge of how the program works was excellent. She should be commended for a job well done and I will recommend you to my family and friends.

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      StaffProcessTransparency

      Reviewed Nov. 2, 2024

      Easier than I thought handled by helpful understanding people. Very professional as they walked me through the process and answering all my questions on the way. They treated me like a person and made me feel better about my situation. This process is a start to a new journey of learning about credit cards and the dangers they pose for people in this economy today.

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      Customer ServiceStaff

      Reviewed Nov. 2, 2024

      Rick was very caring and listen to what I had to say. He helped me in every way possible. And after I was approved he made sure he went over all forms and made sure I understood what he was telling me. He was willing to call during the week to make sure if I needed help or had any more questions.

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      Staff

      Reviewed Nov. 2, 2024

      Courtney was knowledgeable, kind, empathetic and so easy to work with. What was initially a call for information turned into my enrollment in the program. My concerns were addressed in a timely manner. I feel like a huge weight has been removed. So grateful. Don’t hesitate in pursuing the chance to get your debt controlled.

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      Staff

      Reviewed Nov. 2, 2024

      When I called National Debt Relief, I was connected to a Jordan **. He was very pleasant. He understood my hardship and went straight to work on helping me get out of debt. I am very satisfied with the service I have received. I will refer National Debt Relief to all my friends and family.

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      StaffProcess

      Reviewed Nov. 2, 2024

      The whole process was much easier than what I thought it would be. I would recommend this to anyone who is struggling to pay their debt. The agent was very knowledgeable and not pushy at all. She made me feel very comfortable with making my decision to enroll. I finally have a plan that I can manage and reach my goal of being out of debt.

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      StaffProcess

      Reviewed Nov. 2, 2024

      I had the opportunity to work with David B. and he was very warm and inviting in his tone. He was also very knowledgeable about the process which helped me in deciding to enroll in the program. I look forward to a great partnership with NDR and journey to financial freedom.

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      StaffProcess

      Reviewed Nov. 1, 2024

      Rob has been great throughout this whole process. I cannot wait to get started so I can get my life back on track! A family member referred me to this program because she currently uses it and she swears it was the best decision that she could’ve made to become financially free. I know I’ll get the same results!

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      Customer ServiceStaffProcess

      Reviewed Nov. 1, 2024

      Very Professional staff. They answered all my questions and concerns promptly. The paperwork was neat and completed during our phone conversation. The process was painless and it has given us hope and reassurance that we will be debt free in the coming months. I recommend this program to anyone who wants to get “debt free."

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      Price

      Reviewed Nov. 1, 2024

      I can't believe this offer was too good to pass up. I'm so grateful this offer came up and had to give it a shot. Great experience and clean debt free coming my way.

      I really would have love to know about this sooner paying high interest just so I don't have bad credit and debt relief has the answer.

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      Customer ServiceStaffProcessTransparency

      Reviewed Oct. 31, 2024

      Customer service was delivered and excellent, took the time to explained about the program educated all important details in the program asked important questions about the program gave answers also important tools to help with financial guidelines. Great service. Thank you for sharing knowledge support and hard work. I will recommend anyone that need the help.

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      StaffTransparency

      Reviewed Oct. 31, 2024

      I had a lot of questions and the agent was very patient and clear in explaining the program in detail. I was very nervous about doing this because although we’re overextended I believe in paying my bills on time but he helped me see how this would be best in dealing with our high debt.

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      Staff

      Reviewed Oct. 31, 2024

      It took me so long sign application. The problem I had signed on my my tablet and my cell phone. The person who was helping me. I called at 2:00pm to talk to get help with all my credit problem. After dealing with getting help with getting approved. Signing the application and took 2:00pm to 7:00pm. I had a big problem signing the contract. I thought finding another company to get help with my credit problem.

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      Customer ServiceStaff

      Reviewed Oct. 31, 2024

      Robert was very helpful and answered all my concerns I had. He made sure that his information to contact him was sent to me in an email. Robert made sure that I knew there are numbers I can call if I have any questions. He made sure that I knew could cancel anytime I wanted to.

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      Reviewed Oct. 31, 2024

      I feel the support and not so nervous now. Can't wait to see the first CREDITOR paid off, believing in the system works for me. It's a learning experience for me to become a better steward with my money. When this is all over, I want to help others out as you've done for me.

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      Reviewed Oct. 30, 2024

      I had a person from National Debt Relief on the phone walk me through the sign-up and it went fine. Every two weeks, I paid an amount, and NDR put it in a bank. They would get with creditors and make a deal with them if we would pay X percentage of what I owed, and they paid it. It helped my monthly budget. Money is a little easier.

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      Reviewed Oct. 30, 2024

      The attention they provided me was very good, the handling of information was also very summarized, they resolved doubts and clarified points that may be relevant, they also provided help or information for some clarification. The service may take a little bit to complete, but it's a very important step.

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      Price

      Reviewed Oct. 30, 2024

      National Debt Relief seemed reasonable. It helped me settle some old accounts that would have taken me a lot of years to pay off. I was with them for three and a half years and I've completed. My biggest learning experience was to be very careful of the contract you sign. You need to read all the fine print because some of the interest rates were just too high and I didn't really pay attention. Going with them would be beneficial.

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      National Debt Relief Company Information

      Social media:
      Company Name:
      National Debt Relief
      Company Type:
      Private
      Year Founded:
      2009
      Address:
      180 Maiden Lane, 30th Floor
      City:
      New York
      State/Province:
      NY
      Postal Code:
      10038
      Country:
      United States
      Website:
      www.nationaldebtrelief.com

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