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National Debt Relief Reviews

4,951,801reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,951,801 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 35 - 75
    Verified purchase
    Staff

    Reviewed Aug. 25, 2026

    The experience was great. The individual who I spoke with was informative about NDR. A lot of information and signatures. That was exhausting but overall it went well. Thank you.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2026

    Ben was fantastic and very helpful. One of the best I ever deal with. Also thanks for the great service.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2026

    Mark N is amazing, very understanding, and very easy to work with.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2026

    Duane **, who took my intake, was patient, knowledgeable, and friendly. He took time to answer my questions, clarify information, and was very calm as I went through the process. I think he deserves a paid vacation from you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 25, 2026

    So grateful I decided to go with National Debt relief instead of filing for bankruptcy. :) Such kind helpful people and great customer service!!!

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    Verified purchase
    Customer ServiceOnline & AppRefunds & PayoutsStaffBilling

    Reviewed Aug. 25, 2026

    The woman that helped me was very kind and tried helping me understand it all. I just can’t download anything on my phone because I have an iPhone and they won’t let me get into the Apple Store unless I pay with a credit card on file, refuse to pay for iCloud. I haven’t been able to back my phone up either.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2026

    National Debt Relief was very professional in assisting me to financial freedom. I recommend your service.

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    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 25, 2026

    National Debt Relief lowered my debt and they kept other phone calls, but I had a horrible experience with them and I would not recommend them to anyone. In the first little while, they were very good. Then, as my plan was coming to an end after 4 years, I had to call them approximately 10 different times to find out what was going on but I kept getting the runaround. At one point in time, I talked to four different people on one call.

    I had two creditors remaining and I had enough in the account to pay them even without a settlement. I wanted them to pay them off but I was told by at least five different people that they couldn't do that, that they had to offer them a settlement. It went for eight months like that. I told them to stop my withdrawals because I had more money in the account than what I needed. They said if I did that, it was going to throw me off the plan. I told them when they do that, I was going to be done with the plan. I also didn't realize the fees were that high when I started.

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    Verified purchase
    Staff

    Reviewed Aug. 24, 2026

    Nicholas was very patient and helpful in helping me to understand the program and my options. I excited to work with him to get my credit on track.

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    Verified purchase

    Reviewed Aug. 24, 2026

    Thank you for your support and I truly appreciate it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 24, 2026

    Phone call was pleasant, informative, and helpful. Answered all questions and provided important information.

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    Verified purchase
    Customer Service

    Reviewed Aug. 24, 2026

    This company has great communication. I would definitely recommend.

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    Verified purchase
    Staff

    Reviewed Aug. 24, 2026

    Excellent very though... Good listeners and problems solver.

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    Verified purchase
    Customer Service

    Reviewed Aug. 24, 2026

    Customer Service is great and they work well with the client. I appreciate them.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2026

    It's a professional service, so many years of experience and so many people satisfied.

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    Verified purchase
    Follow-Through

    Reviewed Aug. 23, 2026

    These people actually do what they say they'll do. In less than a year they have settled several accounts. They keep me notified of what they are doing. Highly recommend this company.

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    Verified purchase

    Reviewed Aug. 23, 2026

    I thought it would be an easy process and be completed in three days, but it took twice as long.

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    Verified purchase

    Reviewed Aug. 23, 2026

    Chris was wonderful, He explained to me everything I needed to know about debt consolidation. He made me feel at ease. Chris is the best.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2026

    Very informative and knowledgeable agent. Diana let me understand the process and my options and time to decide. No pressure. A great interview.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2026

    Excellent work, professional, five star, very easy to work with for the entire process

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    Verified purchase

    Reviewed Aug. 22, 2026

    I am Thankful that I am finally starting to get some of my debt resolved

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2026

    During an emotional time, you made me feel comfortable and at ease and truly helped. There was no belittling, only uplifting and encouragement. Thank you!

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2026

    Darlene K. is amazing.. Professional.. Knowledgeable. She is also human and caring. I’m very happy with NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2026

    I call National Debt Relief. I talked w/ Jeneita **. Very professional and she explained to me everything. I'm happy and pleased. She was very helpful. I'm glad I made the call. She is a keeper. Thank you Jessica ** and National Debt Relief.

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    Verified purchase

    Reviewed Aug. 22, 2026

    Dan was instrumental informing me of the shortcomings of using a competitor. I signed back on to NDR and cancelled Resync and I am very glad I did.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Aug. 22, 2026

    When we reviewed all my debts… it was $30,000…. With interest it would have been $36,000…. Paying that off would have taken years…. When agent told me how much I would be paying monthly the amount was half of what I’m paying now…. plus all this paid off in 4 yrs @ 4 months…. Customer Service outstanding…The agent was very clear on all questions & doubts… The agent had great patience… I understood everything. If I didn’t he reviewed all with me again… Thank you National Debt Relief. 👍

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    Verified purchase

    Reviewed Aug. 22, 2026

    The processor Michael was very easy to talk to and made me feel extra comfortable throughout the process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2026

    The staff members at National Debt Relief were very knowledgeable, professional, and helpful. They answered all of my questions and guided me through the process of completing and signing all of the necessary forms. One staff member even stayed on the telephone with me and patiently explained each step, including why I needed to provide a signature or initials in certain places. I truly appreciated the time and care they took to make sure I understood everything. The entire process went smoothly, and I am very grateful for their help and support. Thank you so much, National Debt Relief!

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    Verified purchase
    Staff

    Reviewed Aug. 21, 2026

    I have not been in the program very long and I have received multiple settlements. I am so happy that I enrolled in the program. The financial specialists are wonderful and very helpful.

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    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed Aug. 21, 2026

    Ozo was extraordinarily helpful! The process was so quick and easy! I feel like I can finally breathe after getting an affordable consolidated payment plan.

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    Verified purchase
    BillingRates

    Reviewed Aug. 21, 2026

    I spoke with Alex and she was very forthcoming about the way the program works. I checked them out on BBB and they have an A+ rating. That made me even more confident. My payments are something that I can afford. Thanks for all of your assistance!

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    Verified purchase
    Staff

    Reviewed Aug. 21, 2026

    Theresa ** was excellent! She knew her stuff and was extremely helpful in getting me all set up for the NDR program!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 21, 2026

    Everyone was super helpful when I called. They were willing to answer all my questions and get me to set up. They were wonderful.

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    Verified purchase
    Staff

    Reviewed Aug. 21, 2026

    Ms. **, treated me like a. Valuable customer. She knew my needs and she help me through them all. She took her time to explain everything step by step. Thank you.

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    Verified purchase
    Staff

    Reviewed Aug. 21, 2026

    Aaron ** successfully explained the benefits of the help I can receive from you. He listened and asked all the right questions. He was very nice and personable. He made something very confusing and negative into an understandable service with positive results.

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    Verified purchase
    Staff

    Reviewed Aug. 21, 2026

    Very customer friendly, very patient- explain step by step.

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    Verified purchase
    Staff

    Reviewed Aug. 20, 2026

    Monet ** was wonderful and courteous throughout the process of getting me signed up for relief. I'm feeling more hopeful.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 20, 2026

    Fast, friendly service, Oz was very helpful and described the program very well.

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    Verified purchase
    Staff

    Reviewed Aug. 20, 2026

    Excellent service. Everyone I have talked to so far is being very professional and helpful.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 20, 2026

    Why was a very helpful person in helping me get my debt relief consolidation together and going to get rid of the debt that I have acquired. And has done a very good job in informing me and keeping me up to date with what things were going on.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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