National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 15, 2017
NDR has alleviated the phone calls from the agencies I owe money to. My debt is declining as I make my monthly deposits. I am thankful for the help and advice the representatives provide. I would recommend the agency to my family and friends. Thank you!
Reviewed Aug. 15, 2017
Great experience with NDR. Very helpful and really has allowed me to have a practical plan for getting out of debt. Great communication and always respectful when I call and ask questions or contact the NDR customer support staff. Really better than expected, as I was initially skeptical of the program. Very pleased and relieved of stress associated with my debt problems.
Reviewed Aug. 15, 2017
Was I scared... Was I embarrassed... Was I ashamed... Yes yes & yes. But all I feel right now is "relief". NDR... has been the best thing I could have ever done. Three of my debts are already being settled and I'm not tossing and turning at night. Thank you is all I can say!!!
Reviewed Aug. 15, 2017
I had a okay credit score before joining. The phone calls all day and night is just more I could stand. This part of the process was not exactly what I had thought it was going to be. My score is now in the toilet. It really don't make you feel good.
Reviewed Aug. 15, 2017
I love the awesome service and expediting process and timely communication in getting my bills paid! I would recommend this awesome company to all. Communication is superb. They do an outstanding job at reducing your debt and negotiating the best deal possible.
Reviewed Aug. 15, 2017
This service has really helped me in a time of great need, couldn't say I would use any other service to help me. I went on for weeks trying to find the right people who knew what they were doing and after searching I finally found Debt Relief to help me, thank you.
Reviewed Aug. 15, 2017
So far I have been happy with the service and the timely responses by the staff, they are always very courteous and thorough. They have effectively negotiated with 2 of the creditors at this time, the amount agreed to was way beyond what I had expected.
Reviewed Aug. 15, 2017
They have been working hard getting my debt reduced and paid off. They are doing a great job. I would highly recommend them to anyone who is trying to get their debt under control and paid off so you can start working on your credit. They keep you informed when you need to be, they do not hound you every day.
Reviewed Aug. 15, 2017
Just started process and happy so far. 3 payments in so far, long way to go but I am hoping this will work out for me. Not many call from creditors, I did what they told me to do and it seems to have worked. I really want to put this behind me but it will take time.
Reviewed Aug. 15, 2017
Great Customer Service!!! Thank you for all your help Erika!! You were great with answering all my questions and getting me the help I needed, I have recommended NDR to my family and friends who need help like this. Thank you again for all you have done!
Reviewed Aug. 15, 2017
National Debt Relief has made it possible for my family and I to strive for a better future. They have made the debt relief process easier than I could have imagined. I was very hesitant at first but they answered all my questions right away. I have been in the program for almost a year and the financial burden I put myself into is about half way over and honestly it's a relief. I have recommended this company to everyone I know. Thank you National Debt Relief for helping my family plan for a better future for our kids.
Reviewed Aug. 15, 2017
Their automated system when calling me is horrible! When I answer the call it's a dead line and when it does work it takes forever to get to talk to a real person and they act like they don't know why they called. Also they request more money every time you talk to them. If I have the extra money I would have already given it to them. They took forever to start the negotiating with creditors which completely ruined my credit!
Reviewed Aug. 15, 2017
It's been almost 2 months since I enrolled in the program, and I don't see any progress or any settlements reached. No one has contacted me to give me an update of any negotiations. I keep getting calls from my credit cards, which I understand, but I thought NDR was going to do a faster job.
Reviewed Aug. 15, 2017
I have not yet seen any action from National Debt Relief with regard to my account. It appears none of the institutions have yet been contacted. I had thought that some conversations with these institutions would have commenced and were ongoing.
Reviewed Aug. 15, 2017
I have an issue with NDR at this time because, I don't understand why they are now (when I'm almost clear of my obligations to creditors) slowing down the process. In the beginning they were calling often to settle but now they have given me this excuse.
Reviewed Aug. 15, 2017
The procedure set-up for solving debts is appreciated and reasonable. There is need for creditors to be notified sooner so that incoming calls from them become minimal. Creditors try to negotiate with me without going through a debt consolidation program.
Reviewed Aug. 15, 2017
Just started with National Debt Relief. They have been very courteous, thoughtful and knowledgeable. I had many questions about the process and they have always been very patient and kind in answering these questions. Also, they are easy to get in contact. GREAT.
Reviewed Aug. 15, 2017
The customer service representatives have been very kind and courteous. Most of my questions are answered pretty quickly. They are currently helping me become debt free, my first debt was settled in six months, so it does take time, but be patient.
Reviewed Aug. 15, 2017
Very professional and friendly. Very easy to work with. Service was excellent. Payments were taken out on time. As well as recorded and easily checked. Settlements were great and it felt great to get out of debt in 48 months.
Reviewed Aug. 15, 2017
Though nobody ever expects to end up in financial hardship, my experience with National Debt Relief made the experience of getting out of debt a bit easier. All my phone conversations were easy to follow and were polite. If needed, I definitely would recommend this program.
Reviewed Aug. 15, 2017
Nobody likes to have to seek services like debt consolidation, but this team has made this a very smooth and comfortable process. Anytime I have a question the customer service team has been more than willing to assist with a friendly demeanor and superb knowledge. Never once have I felt out of the loop during the entire process. I have been provided with great peace of mind working with them.
Reviewed Aug. 15, 2017
I ask them to add another company a month ago and still have not heard from them. I noticed on my account, it has not been added. Other than that, I guess it's okay. They sent a message stating one company excepted the deal they offered. So that's why I say so far so good.
Reviewed Aug. 15, 2017
Very helpful with helping me to pay off my debt. National Debt Relief has been able to reduce the amounts that I owe on each of my credit cards and work out payment schedules with the creditors to quickly pay off the cards. I would also recommend paying the extra few dollars per month for the legal services they offer. It comes in handy if any of the creditors decide they want to take you to court.
Reviewed Aug. 15, 2017
Great service, a little bit slow at Negotiating but other than that no problems. Love and very please with the service I received. Every time I called they were very polite and professional and took care of me quickly. I didn't even need to call back. The question was answered right the first time.
Reviewed Aug. 15, 2017
I really like that when had a legal issue with a credit card, they reassured me and just took care of it. I felt so much better. It was a small law suit regarding the terms of my agreement with Citibank. I was very worried. I thought that was amazing!
Reviewed Aug. 15, 2017
I have not received any other emails. They keep calling me. American Express is really upset and I receive at least 3 offers from law firms and Debt companies every day telling me they can help me. Don't know what to do.
Reviewed Aug. 15, 2017
Starting this process was not an easy decision, because I knew it would initially affect my credit score. I'm glad I did commit to this process, it has alleviated a lot of stress from my life. Once I changed the contact information for my creditors to contact National Debt Relief, The harassing phone calls from the creditors stopped.
Reviewed Aug. 15, 2017
I have been with National Debt Relief for about seven months. I am satisfied with the negotiations of my accounts so far. However, I am not so satisfied with the fees they charge. So far, they have deducted from my account more money in their fees than they've paid my creditors. I am not sure I'm going to be saving any money by doing this. It seems the amount I'm saving by settling the accounts is going to National Debt Relief and I'll end up paying what I owed anyway, and destroying my credit in the process. They seem to be working on my accounts and I am grateful for that. I'm all for everyone making a buck, but I think their fees are too high.
Reviewed Aug. 15, 2017
My experience with National Debt Relief thus far has been quite pleasant. I can tell the customer service representatives strive to display patience and empathy during this stressful period and to provide excellent service. Being able to look ahead and see an end date to my debt is invaluable!
Reviewed Aug. 15, 2017
My wife lost her job in February and it took her much longer to find a full time employment. We got behind on our credit card bills and thanks to NDR for helping us find an alternative to bankruptcy. We've been very happy with their assistance. Life is getting back to normal once again. I don't think I could of said that without NDR.
Reviewed Aug. 15, 2017
Good to work with, but they do not follow up on their online service requests in a timely manner. They did help me clear my debt very quickly by getting a loan from Liberty Lending, which I am just waiting to see (and praying) if it was worth it.
Reviewed Aug. 15, 2017
Financial issues can be scary, but National Debt Relief came to the rescue for me! Initially, I was hesitant to join, but the representative I spoke to put me at ease and worked with me to find a plan that would be best for me. Since then, every other representative I've spoken to has been wonderful... Very knowledgeable, helpful, and encouraging! I highly recommend NDR to anyone who is struggling to get out of debt. I've been in the program for almost a year and a half and I've been able to rid myself of nearly 50% of my debt! I can't thank you guys enough!
Reviewed Aug. 15, 2017
I would recommend National Debt Relief. I had a great experience with them. They helped me a lot and got me out of debt. The team members were very friendly and very helpful. When ever I needed to ask them a question they helped me. So yes I would recommend them to anybody that needs them for help.
Reviewed Aug. 15, 2017
National Debt Relief helped me make a once a month payment for my credit cards and since I graduated from their program I'm able to maintain the amount due. Eventually I can be completely debt free... I thank National Debt Relief for their guidance in this process.
Reviewed Aug. 15, 2017
When my debt was over my neck I was about to go crazy. Just wondering how I have debt so high that out of nowhere it sky rocket. Thankfully I search in Google and there it is National Debt Relief to the rescue. After I talk to the customer service, few minutes after they find me a great deal to solve my problem. Here I am debt free in 3 years compare to 10 to 15 years of paying the interest.
Reviewed Aug. 15, 2017
National Debt Relief has helped me tremendously. If it wasn't for them, I will not be close to my goal of being debt free. 10 years will now only be 3 years of paying off my credit card. Thank you for all that you do and for helping my financial status.
Reviewed Aug. 15, 2017
I expected them to be too good to be true and they kind of are. They promise no hidden fees and you will never be charged more than the monthly 9.95 service fee but I've been charged a ton of transaction fees that I have no idea what they are for. They won't discuss anything over email and overall I just feel like their customer service is lacking and they aren't what they say they are.
Reviewed Aug. 15, 2017
I am so excited about National Debt Relief. They always keep me informed of any changes that has come about with the program. They are always willing to help me if I have any questions and if I'm not on my game they call me or email me and let me know.
Reviewed Aug. 15, 2017
I'm on my 3rd month now with the program and I'm still at 0% progress made. So maybe it will get better soon but as of now I'm still wondering how this is gonna turn out. Getting a lot of calls from creditors saying they have no recollection of the debt management program I'm in. So hopefully time will heal what I'm trying to do. Fingers crossed.
Reviewed Aug. 15, 2017
I signed up for NDR in May of this year, 2017. At this point, my debts have not been settled. NDR has been very cooperative with answering all my questions and concerns. The few times I have submitted request for service, I have received a satisfactory reply.
Reviewed Aug. 15, 2017
We are FINALLY seeing our debt getting paid off because of NDR!!! They have been super helpful every step of the way!! Every time we call, the man or woman we speak to very friendly and understanding of our situation. I'm so happy my husband and I decided to go with this program.
Reviewed Aug. 15, 2017
These people are knowledgeable, fair and understanding. They made everything easy and were always available. I can't believe that all my debts are now paid, and how they were able to negotiate to lower my balances. I highly recommend them!
Reviewed Aug. 15, 2017
I am very annoyed. I have been in the program 5 months and there hasn't been any negotiation with my creditors. I repeatedly check on my account status and have seen no action taken. I am ready to cancel the program and work directly with the banks to resolve the issue rather than let this company continue to sit idle.
Reviewed Aug. 15, 2017
I finally got all my credit cards paid off. When I was younger I got into some tough times financially and tried using my credit cards to get out. Now it's like I have a fresh start and more money in my pocket each month. It's like I can finally breathe again.
Reviewed Aug. 15, 2017
I am still fairly new in my experience with National Debt Relief; however, I have found all of my contacts to be very helpful, genuine and concern for my situation. Even though I do not have very much in my account yet I have heard from my creditors that contact has been paid. So far, I am very please with all of your help.
Reviewed Aug. 15, 2017
Debt and finance are very private and personal. I was struggling post divorce and National Debt relief was recommended by a friend who'd used them many years before. From the first phone call to the last, every communication was friendly, stress free and all of their employees were helpful with every question that I had. With their help, I made it through a year sooner than I'd expected to. I would recommend them to anyone that found themselves in a similar position.
Reviewed Aug. 15, 2017
I have had an overall positive experience. All of my cards have been settled except one. I am however anxiously waiting the final card to settle. If I could have this last card settled as quickly as the first I would be 100% positive. As it is I am 75% positive. Customer service is always helpful though.
Reviewed Aug. 15, 2017
I've been with them about a year and a half with over 24,000 dollars in debt. So far they have paid out my biggest account but I have yet to see it fall off my credit. Sure it won't be too much longer. They always great on the phone and have helped me so much.
Reviewed Aug. 15, 2017
Very clear explanations and willing to take the time needed to answer questions. Everything was covered and the emails matched up well with the conversation. I am relieved that something is finally being done about my debt. I also like the fact that they have a reputation for successfully negotiating with these creditors.
Reviewed Aug. 15, 2017
We have only made one transaction as of yet, but at this point the company has been more than helpful in making sure I understand each step, and I have told friends and family about my experience and will continue to do so throughout my experience.
Reviewed Aug. 15, 2017
Customer service is excellent and whenever there's any issue or question with my account, it is handled pleasantly and professionally. I would highly recommend this service to friends without any reservation. I am also impressed with how quickly phone calls are answered and how quickly my account is accessed.
Reviewed Aug. 15, 2017
I have just started my debt relief program. The staff are helpful and knowledgeable. I look forward to completing this program with success. When I had questions, I was able to call for information. I was given help immediately. I feel comfort in knowing that this agency is there to help me.
Reviewed Aug. 15, 2017
Overall, I'm happy with the help I got. What I didn't like was the fine print everywhere that was never explained and even when I asked questions to make sure I understand, they would never respond in writing for me to reference.
Reviewed Aug. 15, 2017
I really appreciated the help and the service I received the first few years but it was all done through the phone. Now they have a portal to see your account but I did not get one until December. When all I had was phone, one of the operators told me I was done with payments in like May but when I called to close account they told me I still owed like 3,000. I guess it was what I owed them not the creditor.
I was upset because I was not planning on these payments. After a long phone call they worked with me to come up with a plan (they are good working with you). They emailed me the plan so I thought I was done in August. Then I got my access to the portal and it showed I had a payment in September. Once again their communication failed me. I guess their plans can only go out so many months is what they told me when I called about this. Service good - Communication terrible.
Reviewed Aug. 15, 2017
Never thought I'd ever use a debt relief program in my life. I reached out to them finally for help. They have been amazing with no questions asked just willingness to help. I have a few debts and 1st one settled was insane at how low it was.
Reviewed Aug. 15, 2017
National Debt Relief has stepped between us and our creditors to provide a workable plan to reduce and eliminate our debt. Their personnel have exhibited compassion, while at the same time remained professional and accurate in our behalf. We would recommend them to anyone truly seeking to become debt free.
Reviewed Aug. 15, 2017
I was out with a knee replacement and not able to work and I was able to lower my payment with no problem. I am now back to work and I can make payments that were scheduled to make. I would recommend this program to another person, I did recommend this program to my daughter and I have not been rewarded yet. Please show me something to confirm this, it has been over 90 days.
Reviewed Aug. 15, 2017
I have been very pleased with the effort they have made to help take the stress out of working with credit card companies. And, the friendliness of workers to answer any questions I have had and take the time to explain things to me until I understand.
Reviewed Aug. 15, 2017
This is a honest trustworthy group of professionals who have guided me to settle my debts. They assisted me in making the most conscious decisions about what Debt to settle first. I would recommend them to anyone who is serious about becoming debt free.
Reviewed Aug. 15, 2017
I have had a relatively good experience with NDR. The people I speak to are always nice. The rates they charge are way too high. I don't like paying into the plan for months and then they take $700 or $500 out all at one time. It feels like I'm taking 2 steps forward and then 1 step back.
Reviewed Aug. 15, 2017
So far it has been a very positive experience. Everything seems to be honest and upfront. When settlement has been reached makes me feel better one down. Communication seems to be documented very well from person to person so you don't have to explain everything again. The employees that I have dealt with seem to be very friendly and concerned with my request.
Reviewed Aug. 15, 2017
Everyone I have ever spoke with at National Debt Relief has been super friendly and helpful. They are very supportive and understanding about your financial situation. Me and my husband have been trying to buy a new home for some time now and thanks to National Debt Relief that's gonna happen a lot sooner than we thought. If you need financial help this is the place to get it. You can call them anytime and they will answer any questions you have. Thank you National Debt Relief!
Reviewed Aug. 15, 2017
They do a great job but it takes very long to settle the debt but once they are on it they will settle for a great price and the customer service is terrific. I would definitely recommend this for everyone I know.
Reviewed Aug. 15, 2017
Super great business! They have worked with me amazingly and have made sure to get me the best settlement deals! I am very grateful for such a great company who truly cares about their consumers! I would recommend this company to anyone in need of debt relief services.
Reviewed Aug. 15, 2017
Customer service representative answer all my questions and very friendly. I feel at ease every time after each call. Every time I call with a question or concern, they are always eager to help! Thanks National Debt Relief for always being there for me!
Reviewed Aug. 15, 2017
My wife and I committed, stuck to the plan and graduated the program. It was scary for us at first but it was obvious we were dealing with professionals. We put our trust in their plan and it saved us a substantial amount of money. It was a pleasure to work with NDR and I would recommend to a family member.
Reviewed Aug. 15, 2017
During one of the maelstroms that life threw my way, I found myself in a tough spot. Working two jobs, raising two children while maintaining a home and other assets proved to be more overwhelming than I could have possibly imagined. Restless nights wondering how I could get out of debt were finally answered. I lucked upon NDR and they have helped me to slowly but surely get out of this conundrum. Since I started the program, it has been much easier to maintain a semblance of normalcy with my finances while still providing for my two young children. At the end of the day, they are what matter to me most and I thank NDR for helping me with that. Very cordial, respectful and they stick to their guns to do the best for you. No complaints. I have already recommended their services to others who are also facing dire challenges.
Reviewed Aug. 15, 2017
My initial consult with National Debt Relief was a relief. The representative was kind and understanding and nonjudgmental. When I received the paperwork and had questions I was sent an email response within 24 hours. They were easy to work with and very professional. Thank you Debt Relief for giving me my life back.
Reviewed Aug. 15, 2017
I entered the program and thought they were there to help, but I had nothing but hassle and had 2 of my accounts go to court because they refused to pay the creditor. My situation was change because my mother in law died and we were able to pay the full amount off immediately and National Debt took 4 to 5 months to do and finally I had to contact a lawyer to pay the bill of myself and request the money back. It was the most stressful situation ever. I would never recommend them to anyone.
Reviewed Aug. 15, 2017
As of right now, no results have taken place. I am waiting to have some of my bills to be cut in half. Also, I am a little worry about my bills being 120 days being past due. I have never been in this situation before, when will National let me know when my bill money that I sent in, will be used.
Reviewed Aug. 15, 2017
I have had a pretty great experience. I always get the help I need from the company. They are willing to work with you to make sure you're on track. I have had a few set backs since I have been in the program and I have always been reassured that the company will work me.
Reviewed Aug. 15, 2017
Everyone was very knowledgeable and helpful. I truly appreciate how professional everyone has been and available everyone was. Thank you very much! This was incredibly easy! Way easier than I thought it would be.
Reviewed Aug. 15, 2017
It has been a few months and I have not settled one account yet. But rest assure my credit rating has been taking the hit nearly everyday. I'm not sure if I made the right choice at the moment on all of this. If this continues I will more than likely leave the program.
Reviewed Aug. 15, 2017
So far so good, none of my debts have been settled as of yet. I had to put a hold on depositing monies into my account because of a financial setback, but whenever I call there everyone I speak with is so nice and helpful.
Reviewed Aug. 15, 2017
Only a few months into the program, working with NDR was easy and fast. I am still waiting to hear what the settlement is. I can only reply as to what my experience is and was so far. The people I have worked with, were understanding, quick to reply back and helpful. Can't wait to see what settlement is.
Reviewed Aug. 15, 2017
I appreciate your help in reducing the high interest rates on the debts I'm paying. With the reduced rates, I am able to pay my debts faster and get out of debt. Thanks for your assistance. It made me sad to be behind on debt payments, but I knew the companies were taking advantage of me when I realized their interest rates were two or three times the standard rates.
Reviewed Aug. 15, 2017
I spoke to National Debt Relief. They walked me through the procedure & paperwork. They were able to get the creditor to stop calling. After about one and a half years they see I am on time with the payments so they put me in touch with a loan company. I am getting a loan so my life is stable, one payment every month. Thank you National Debt Relief.
Reviewed Aug. 15, 2017
So they haven't actually updated me on any progress. But they keep sending me emails to rate my experience. Basically I've been giving them $500 a month for 5 months and haven't heard anything from them since I signed up.
Reviewed Aug. 15, 2017
Although the process has been slow, the company is getting the job done. Only one of my accounts have made a settlement in 3 months. But hopefully the other bad accounts will be taken care of soon. The company has been in touch with me every week and keeps me updated on everything.
Reviewed Aug. 15, 2017
So far, only two months in, I have had a great experience working with National Debt Relief. The customer service has been exceptional and the financial advisors are very thorough and walk you through the entire process. They are upfront about timeframe and they work with creating a plan/budget which you can afford.
Reviewed Aug. 15, 2017
I am new to this so there is not much for me to say. Except that Synchrony Bank is a royal pain. All other creditors have only sent emails. They however are relentless. I called in to let NDR know but was told I had to wait it out. Send me another once this has been resolved. I am starting to consider bankruptcy due to Synchrony Bank's harassment.
Reviewed Aug. 15, 2017
Non-judgmental experience right from the beginning. A huge weight was lifted off my shoulders after signing up. Knowing that they will be there to work with my creditors and stop the threatening phone calls will take a lot of my stress away.
Reviewed Aug. 15, 2017
I suppose I was expecting a more immediate impact when signing on with National Debt Relief. Although I have been paying into my newly opened account for 3 months now, I feel as though there has been no interaction between National Debt Relief and the two debtors that I have turned over to them. I have called a couple of times, and have been assured that they would be contacted after I am past due by 60 days.
I guess I expected some sort of confirmation that some communication has taken place, and that there is a recognition by the debtor that I am attempting to make things right. But I have heard nothing other than confirmation of the money being taken from my account each month, but I see nothing applied toward either debtor. Perhaps I have misunderstood how this works... would I be better off working directly with the companies I owe money to? My credit score keeps getting worse.
UPDATED ON 01/06/2018: I received a call from a customer service rep who informed me that National had received a settlement offer from one of the banks that I was seeking to settle with. Prior to that time, I received an email message from National telling me of this offer, and outlining the payment plan. The only question I had was how was this payment plan going to affect my regular deposit to my National Account, as I couldn't see how I could pay both. What I got out of the conversation with him (finally) was that I would see no change in my deposit, and that this settlement payment would go on behind the scenes, so I wouldn't even notice it.
The problem was that he didn't seem to understand what I was asking, and had difficulty answering my questions. To the extent that I had to "read between the lines" and answer my own question based on the bits and pieces of information he was giving me. When I thought I had it figured out, I told him what I thought he was trying to tell me, and asked him if that was correct. Which he acknowledged. I didn't ask him the other question that I had, because I was afraid of confusing him.
My other question is that when I have finished paying this settlement agreement off, which will be in May 2019, how will my deposit amount change? I will still have one other creditor that will need to be negotiated with, and I'm not sure how the deposits to that entity will be affected by the payment of the first settlement. I'm hoping to be able to reduce the deposit amount at the time that I settle with the first creditor to take some of the stress off of our budget.
Reviewed Aug. 15, 2017
Just make sure ALL of your debt is listed when you start, the monthly fee offered for services is reflected off how much debt is included and mine was not all included at first so the monthly fee I was offered went up $200 off the bat! However, they are quick, responsive and have reduced a LOT of debt for me making this a very easy process.
Reviewed Aug. 15, 2017
National Debt Relief has been helpful, taken a ton of stress off my plate, and helped me get back on track with my finances. They care about what I can afford, and will give me warnings if I have to miss a payment, but I know they want me to succeed.
Reviewed Aug. 15, 2017
Great service. I did recommend my friend. Thank you so much. You're the number one company for a reason. I can't thank you enough. Great service from everyone. You delivered as promised. I am almost out of debt. Thank you.
Reviewed Aug. 15, 2017
When I had over extended myself financially they were able to help me get back on track. I would recommend highly. Everyone is very helpful and easy to talk to. They handle my accounts professionally and quickly. Now that I am on the right track I have a better feeling about my financial health.
Reviewed Aug. 15, 2017
Things are going well so far, I am pleased with the communication and the results NDR is getting for me. The website is easy to navigate. When I reached by a collector and I refer them to NDR, I typically do not hear back from the collector which has been huge relief.
Reviewed Aug. 15, 2017
Well I was hesitate about turning my debt over but it has been ok. They were helpful when I needed to reduce my payments. My payments are comfortable with my budget now but they go back up next month. I'm tired of a couple of companies constantly calling. I'll be glad when that is over. Credit score has already dropped almost 300 points in 3 months. Waiting to see what happens.
Reviewed Aug. 15, 2017
My account is currently in the early stages of progress and has not begun the negotiating process with my creditors but so far but everyone has been so helpful thus far. I just began my debt relief program in May of this year. I am anxious to see how much money/interest the National Debt Relief team will save me.
Reviewed Aug. 15, 2017
From the initial phone call inquiry through the latest creditor resolution I have been very happy and impressed with the courteous and professional response from those the NDR. This was a difficult decision to make and the staff were compassionate and caring about my debt situation. I have a ways to go but I am optimistic and thankful to have NDR deal with my creditors. I would most definitely recommend to others.
Reviewed Aug. 15, 2017
They haven't done anything yet as far as my debt goes, so I really don't have a review yet. I am sure once my debt goes down and I stop getting phone calls, I will have a good review to write.
Reviewed Aug. 15, 2017
I'm so far very satisfied with NDR and the way they are processing my case. When talking with the employees NDR are very sincere and kind. They are always willing to answer any questions I may have or direct me to where I can find the answers. They are very patience when it comes to providing great customer service.
Reviewed Aug. 15, 2017
Thank You for helping me in every way! You people have helped me so much, even deduced my monthly payments, I'm on a fixed income, Thank you again. I have 2 credit card debt, one is being taken care of, then you will work on the other one.
Reviewed Aug. 15, 2017
The people at National Debt Relief have been nothing but kind and understanding. They are pretty flexible as long as you talk to them. The program is wonderful too. I never thought I would be where I am today. It's all because of awesome program and people of national debt relief. Thank you!
Reviewed Aug. 15, 2017
I reached out for help to eliminate the debt that I had collected after a time of hardship. When searching for help I came across National Debt Relief and I am definitely glad I did. So far I have resolved several of my creditors and I am now focused on resolving on last creditor. The assistance they provide is phenomenal and I would recommend anyone who needs help to National Debt Relief.
Reviewed Aug. 15, 2017
I think this is a great way to get out of debt and be relieved of debt. I certainly would recommend this to other who would like to relieve themselves debt free. I thank all who helped me in getting me out of debt and to be free of debt and to breathe a sigh of relief.
Reviewed Aug. 15, 2017
My experience with National Debt over the past 38 months has been nothing but positive. They have to date fulfilled every claim that they made when I began working with them. What seemed to be a hopeless situation when I began the program has turned into a very positive outcome. My life is no longer consumed with worry about how I would ever get out of debt. I would highly recommend them to anyone with the same concerns.
Reviewed Aug. 15, 2017
So far not too impressed. Six months in and only one account settled. Seems like they are more concerned about collecting their own fees than removing accounts. As they get their fees my negative accounts continue to increase in amounts.
Reviewed Aug. 15, 2017
Awesome experience. Helpful and knowledgeable, can't wait to be debt free again! And I didn't have to worry about dealing with nasty debt collectors or negotiating lower balances which is the most stressful part of the entire process! Can't wait to see my credit score go up!
Reviewed Aug. 15, 2017
Thanks to National Debt Relief I am overcoming a transition in my life where I needed a lot of help. The process was clear and guided me along a plan that was manageable with my income. National Debt Relief was able to help me continue my life without worrying how I can manage or clear my debt.
Reviewed Aug. 15, 2017
Without the teams at National Debt Relief, my husband and I wouldn't be able to pay our bills, between our son's birth, his jaundice treatment at just a week old (we even had insurance, and we still were being charged $20000 past what the insurance would even cover totally), and all our credit card debt that began to pile up after my husband unfortunately lost his job, we just couldn't pay for everything each month. From $2500 a month to $350! Thank you National Debt Relief for making my life a little easier! You guys even settled with all the companies for me, so I didn't have to try to fight them myself! I'd recommend it to anyone who needs the assistance!
Reviewed Aug. 15, 2017
I've just begun the process with National Debt Relief but I've been pleased with my experience so far. I began to receive phone calls and emails from creditors and was very nervous but a wonderful customer service person was very helpful; she assured me that what I was experiencing was normal, she gave me tips on how to handle the situation and I got off the phone feeling much better.
Reviewed Aug. 15, 2017
I had made mistakes with my credit, I needed help and once I had enough courage to contact NDR, my world began to change for the better. Everyone I spoke with was very helpful and understanding. It's scary and embarrassing to admit you need credit help. But I am forever grateful to NDR. Slow and steady progress but slowly working my way out of this debt. Recommend to anyone!
Reviewed Aug. 15, 2017
I'm coming into the last 9 months of my program and am starting to see the light at the end of the tunnel. I was not aware of the entire process when I signed up and was extremely disappointed to see my good credit tank, otherwise good standing accounts go into collections and getting threatening letters talking about putting liens on our house. I also had to file paperwork with the courts which is something I despise. If I was aware of the negative impacts this program created I would of chosen a different company to help me with my debt. That being said I did save a lot of money, and will be completely out of debt in far less time than I would of otherwise. Ultimately I am pleased with my experience, and I know in a matter in a year or 2 my credit will be back on track.
Reviewed Aug. 15, 2017
4 years ago, my family was running away from a debt nightmare and we were losing the race. I started searching for options and enrolled into the program at National Debt Relief. This wasn't a joy ride by any stretch of the imagination, however, I was after the results and they produced the results. Today we are debt free and the weight of the world is off our shoulders. If you are making minimum payments on your debt and barely able to make ends meet, the next 2-4 years are going to pass regardless if you do anything or not. Get responsible, punch the day in its face and make a decision to do something about your future. National Debt Relief will help you achieve that. Thank you so much for helping me and my family over the past 4 years to achieve this relief. You all rock!!!
Reviewed Aug. 15, 2017
I have had a very good experience with this Company. They do what they say they will do. They deal with each outstanding debt and arrange for a payment to them that is much less than the original user debt. If I were to ask for a change it would be to make the monthly payments to them about 10% lower and extend the duration a little longer. Also, a monthly progress E- mail would be appreciated. THANKS.
Reviewed Aug. 15, 2017
I was surprised when actually in the program how inflexible the program actually is. It was way more expensive than I expected too. If I weren't already enrolled I would withdraw from the program but you already have so much of my money.
Reviewed Aug. 15, 2017
NDR has been a lifesaver for me! I am now debt free and able to focus on my financial health! If you are trying to come out from underneath debt, they are the one for you! I don't know what I would've done without them. I now have financial freedom!
Reviewed Aug. 15, 2017
I thought I was never going to get out of debt until I did my research and came across NDR!! I'm so happy I took the chance and signed up! Within about 2 years I will be completely debt free!! Thank you National Debt Relief!!!
Reviewed Aug. 15, 2017
The gentleman who HELPED me through this process was Andrew. He was AMAZING!! Explained all the aspects of this process. Even though I might of asked the same questions more than once, he had such compassion for me. I was scared. He is by far a gentleman with the utmost knowledge of NDR. My sincerest thanks to him and this company. I can finally sleep peacefully.
Reviewed Aug. 15, 2017
They charge way too much for settling your debt. If a credit card company forgives you 50% National Debt Relief charges 23% fee so you're only saving 27% and you have to claim the 50% that's forgiven as income. Not right! Not saving much at all.
Reviewed Aug. 15, 2017
National Debt Relief has changed our lives. We are just about finished with our program and almost 100% debt free. Working with NDR has relieved so much stress for us, we can't even begin to describe. It was easily one of the best decisions we've made as a married couple. I would highly recommend using them.
Reviewed Aug. 15, 2017
The reps have always been very helpful when I call for assistance with my account and any issues I have with creditors contacting me. I have had a good experience so far with trying to settle my debts and get back on track with my life. I would recommend NDR.
Updated review: Nov. 29, 2017
National Debt Relief is working on my behalf with creditors to relieve me of all the stress. I thank them from taking the burden off a me. No matter who I speak with they are always very knowledgeable. If anyone would ask me to recommend someone to help them get out of debt I would surely give them the number to National Debt Relief.
Original Review: Aug. 15, 2017
I have not heard from National Debt Relief to see what they have done yet. I still have everyone I owe still calling me. So if the debt relief program is working on my behalf to settle are agree to a settlement I have not seen it work yet.
Reviewed Aug. 15, 2017
This process has been good so far. I appreciate the efforts taken by NDR to help me become debt free. I am happy that my first settlement has been agreed upon and the steps I was initially told about are coming to fruition. I will continue to do my part as I know NDR will do theirs. I am satisfied so far with the process and results. I hope this continues in a positive manner. Thank you.
Reviewed Aug. 15, 2017
Overall I am excited for the chance to be debt free finally. Everyone I've spoken to so far has been very helpful and knowledgeable. I haven't heard from anyone in a while so I assume things are going well. Hopefully I can give a more detailed review once I complete the program.
Reviewed Aug. 15, 2017
I just started with National Debt Relief and they are amazing. Always calling letting me know what's going on. I am very happy with my decision. I would recommend this to anyone who needs help getting out of debt. I'm excited about the future and having everything taken care of the right way.
Reviewed Aug. 15, 2017
When I join this company I thought they will negotiate with my creditors and lower my monthly payments and my balance right away, instead they are collecting money from me, then will negotiate when they have enough money to present to the creditors. That's nice, but that's not what I am hoping for. I'm a little disappointed. Over all, the plan is good but it's not for me. The Staff are polite. Keep up the good work. Good luck.
Reviewed Aug. 15, 2017
Well we just started 2 months ago. If everything works out like Paul says it will be great. I don't like the phone calls we get every day but that's just part of it. Hate that my credit score is so low but it will get better. Can't wait until it's all done.
Reviewed Aug. 15, 2017
Rep was very helpful over the phone. She helped make a better offer for me, to pay off another creditor sooner, without increasing our payments to National Debt. You felt like the rep had our best interests at heart, she wasn't just trying to make a fast buck for the company. Customer service is great. Thank You for your help.
Reviewed Aug. 15, 2017
N.D.R. got an agreement with one of my creditors on a settlement. All I was told by the N.D.R. rep on the phone was an amount to be paid. I was never told about this matter still being negotiated, nor was I told that the creditor would lien my home for the full amount, which I would never have agreed to in the first place. N.D.R. did not fully disclose all details pertaining to this matter, I was told by someone in their legal department that I was sent an email, which I still haven't seen. I consider this to be an injustice to me.
Reviewed Aug. 15, 2017
NDR helped me shed significant credit card debt which would keep me up at night! My credit has even rebounded after the payoffs! I was in a massive hole in the spring of 2015 which I didn't know how to claw my way back from, but thanks to NDR, I did. Thanks again.
Reviewed Aug. 15, 2017
They settled my first 1000 debt for 350 dollars in just two months. I was so amazed and pleased with NDR. I just started and was somewhat skeptical as to what could be done but NDR was top rated so I went with them. The staff has been so helpful.
Reviewed Aug. 15, 2017
They actually ended up ruining my credit. They even let a few of the creditors go into court judgments against me which really damaged my credit. I feel that they did not do what they promised they were going to do for me and I ultimately ended up having to renegotiate most of the settlements myself. It's been an uphill battle attempting to repair my credit score. It's most likely going to take me years to get it back to where it was.
Reviewed Aug. 15, 2017
I have found that NDR folks are sometimes very clipped when talking on the phone. Instead of considering what I am asking, the response goes along the lines of; Our way or the highway. This can be very frustrating when you start the call off frustrated with a nagging creditor.
Reviewed Aug. 15, 2017
They were very friendly and knowledgeable and answered all questions. I would recommend National Debt Relief to a friend. We have just started the process so I don't have enough experience with that part of it to comment at this time but what we have done has been very professional.
Reviewed Aug. 15, 2017
I have had a great experience so far with National Debt Relief. They have made this transition to working with me and helping me pay off my debt very easy. They have been very thorough and professional. I would highly recommend this company.
Reviewed Aug. 15, 2017
From the minute I spoke with a representative I breathed a sigh of relief. I always get prompt responses and polite and knowledgeable individuals. I am so happy I made the call to National Debt Relief. Thank you!
Reviewed Aug. 15, 2017
My experience has been pleasant so far. I've spoken to nothing but helpful people along the way that have kept me well informed on what is happening with my debts as far as repayments and settlements and it has made me finally feel relief knowing that I'm in good hands and that they are helping me get back to a good place, financially!
Reviewed Aug. 15, 2017
I am satisfied with the work that National Debt Relief has done for me so far. I have had 2 accounts settle & for far less than what was owed. I am hoping that the remaining debts will be settled just as quickly. I do thank National Debt for all their hard work, it is appreciated much.
Reviewed Aug. 15, 2017
My experience with NDR has been amazing. They are very helpful and are very professional. Over the phone they are nice and really make you comfortable in any need that you call for. Always never too busy to have a short conversation even to talk about the weather.
Reviewed Aug. 15, 2017
For the most part I'm pretty happy. However sometimes people are not as friendly As they should be and don't take my problems as seriously as I think they should. Like one of my creditors Goldenwest Credit Union is taking me to court and so far I'm just hanging in limbo with no answers about it being resolved
Reviewed Aug. 15, 2017
I started 14 months ago and they have taken away 44% of my debt! I had a lot of debt and I am feeling so much weight lifted off of me! I could not have done this on my own. Thank you National Debt Relief!!!
Reviewed Aug. 15, 2017
As anyone I was a bit skeptical about the process, but National Debt Relief handled me with care. They were very informative, easily accessible and the customer service is excellent. The payment plan I am on is doable and my debts are being settled. I would definitely recommend their services.
Reviewed Aug. 15, 2017
Just after a few months beginning to see results. They are very easy to work with. Always keeping me informed and up to date with my status. I see my goal getting closer each day. Thank you National Debt Relief for a pleasant goal oriented experience.
Reviewed Aug. 15, 2017
The rep was very good and answered all my questions. He was very helpful. He knew his stuff. My experience was more than I thought it would be. I will tell my friends what an enjoyable experience I had and would recommend NDR to anyone.
Reviewed Aug. 15, 2017
I have had very good success with this program. Yes it makes your credit go upside down, but it has taught my husband and I the importance of saving and paying cash. We have resolved $7,000 of our $30,000 credit card debt so far in just 4 short months. This is much better than bankruptcy.
Reviewed Aug. 15, 2017
I would like to extend my thank you to National Debt Relief that they take care of their clients well without having us to worry about anything and if so it's barely minimum detail like if you need to confirm details or agree on going further for confirmation on an account.
Reviewed Aug. 15, 2017
I was really stressed out with my creditors, but after talking to Nelson with National Debt Relief, I felt more at ease and confident I could finally be debt free!!! This company is amazing and they are ALWAYS there to help you in every way possible to make this stressful time seem less stressful!! I would definitely recommend this company to everyone!
Reviewed Aug. 15, 2017
I would have given more stars. However, the biggest issue I have is that this company will call all hours of the morning and late into the evening by a computer voice. If something is needed, you do not get calls from a human, it's a computer. When you call back, you get the same voice and are placed on hold for many minutes. I feel that if they contact you, it should be interpersonal, and not placed on hold for long periods of time. Other than that, great company. For the exception of waiting to hear from a creditor’s lawyers, or being served by the police with a notice that you are to appear in court for a debt. They take care of it, but it should not get that far if they are working for you.
Reviewed Aug. 15, 2017
Working with National Debt relief is wonderful. They are very professional and their program is amazing. They are very thorough and explain everything up front. They saved my life, at a time when I was at my last straw with debt. Wonderful!!!
Reviewed Aug. 15, 2017
I found NDR to be comprised of a professional staff providing the client with guidance and direction. They were always ready to answer questions or reply to emails. The program worked with and for me to achieve a Debt Free outcome which for me was achieved. I would recommend this Debt Free Program to anyone I know.
Reviewed Aug. 15, 2017
National Debt Relief really saved me. They helped me get my debt under control and get the debt collectors off my back. After I got sick and couldn't afford monthly bills I thought I would never get back on track. But because of NDR, I can finally get my life back on track.
Reviewed Aug. 15, 2017
A wonderful company! My experience with NDR has been great -- they have worked very hard on my settlements and I am very appreciative! Not only have they settled with my companies, but they have kept me in the loop the entire way! Thanks again!
Reviewed Aug. 15, 2017
National Debt Relief has been doing a fantastic job contacting and negotiating with my creditors. My part in all of this has been extremely minimal. The phone calls from creditors has come to an end! I would highly recommend National Debt Relief to anyone currently experiencing a large debt.
Reviewed Aug. 15, 2017
Just when you think you can't get out of debt, you find the best place to help make that happen. National Debt Relief is an amazing company to work with. Anytime I had any kind of question, or just wanted a simple update on my account, they were more than happy to assist. With their help, I even finished my program early! I will highly recommend them to anyone I know that may be having issues with debt.
Reviewed Aug. 15, 2017
I contacted National Debt Relief at the suggestion of a friend to get help with outstanding bills. They arranged a great deal with my creditors and we agreed upon a monthly payment that I could afford. They made several great deals that decreased my debt and allowed me to pay things off at my own pace without compounding any additional interest. I am completely satisfied with their service.
Reviewed Aug. 15, 2017
The experience is great. They keep you update with your accounts checking with customers. I rate this company 5 stars. My credit has improved 100%. To all of you want to fix your credit but don't where to start I know where. National Debt Relief 5 stars.
Reviewed Aug. 15, 2017
I have no complaints with your service. You have settled with one of my credit cards in just 6 months. Thanks, and keep up the wonderful service!!! Having seen some progress in such a short time has taken the condition of debt off of my shoulders.
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