National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 18, 2017
I had problems in the beginning getting everything all together to them. I would think they had a form and months later learned they didn't. It was frustrating but we eventually got it all together. I never hear from them except when they made an offer for a payoff. It went very smoothly. I wish they would update me from time to time.
Reviewed Aug. 18, 2017
I am so excited I hope this works for me... I would suggest when the people would read and explain it to us they would talk louder, clearer and slower. People like me dont understand some of the terms and things like this...
Reviewed Aug. 18, 2017
Oh this is one of the best customer services team of people I have ever spoke with. They walk you through the process and make sure you are completely happy with whatever the situation is. They listen and explain everything to you fully. Great teamwork.
Reviewed Aug. 18, 2017
I'm so pleased with how the process of getting started has gone. Everyone has been so courteous and professional. The ease of going through the process has been wonderful as well. I appreciate the help and look forward to successfully completing the program.
Reviewed Aug. 18, 2017
Everyone I have been in contact with so far has been very polite and encouraging. I have not felt rushed when I've had questions and calls are usually returned promptly. I haven't gotten into the program very far yet, but I am hopeful this company can help me resolve my debts.
Reviewed Aug. 18, 2017
Amazing representatives! Quick, kind and non-judgmental - really appreciate it! My burden was lifted when I contacted NDR. Feels like they really want to help you no matter what the situation. Would recommend to anyone struggling with debt. Thank you so much!
Reviewed Aug. 18, 2017
I already did recommend a to you guys. I'm please to say that you advise me well and very happy to get started. I found that with this experience you know what a person is going through so thank you for your kindness.
Reviewed Aug. 18, 2017
When I contacted John, he went over what was National Debt Relief program. Then we went through my specific needs and he broke it down one by one and how long it will take to fix my debt. The welcome center went over the things that we said it over phone with John making sure everything was clear. Everyone was really professional.
Reviewed Aug. 18, 2017
Happy with their services. Since I filed with National Debt, I am very happy because they keep me informed about what is going on in a timely manner. Their customer service representative are very polite and knowledgeable and they know their stuff.
Reviewed Aug. 18, 2017
I was on this program and Lost my employment and all income. National Debt Relief told me if they were not getting any income from me that could not represent me any longer. How can I make a payment if I have Zero Income and Zero money in the bank???
Reviewed Aug. 18, 2017
We first inquired about NDR only 2 days ago. Now we are on our way to financial freedom, savings, peace of mind & retirement!!! If you have fallen on hard times please do not be afraid to contact NDR. Years ago we had a terrible experience with a management firm so I was hesitant to even contact them. I checked other customer reviews and was so impressed with words like "accredited", "better business bureau", "shrinking debt" & the best 1... "I am now debt free"!!! In a short time this will be us.
Reviewed Aug. 18, 2017
I was very satisfied with the information given to me by Patrick, he was very detailed about how NDR could help me with my debt versus filing bankruptcy. I have been struggling for a long time now since my son has put me in this financial hardship with losing my home and having to take in his 2 children ages 2 and 3, losing his car that I co-signed for, and me ending up in the hospital for severe migraines and stress, plus so much more that has happened and put me in this financial burden. I am so grateful for this feeling of finally taking back my life and getting my debt under control. I knew I could never do it on my own, I feel empowered now with NDR on my side and helping me to finally have a debt free future. Thank you.
Reviewed Aug. 18, 2017
National Debt Relief has performed as agreed. I am still early in the program so I have not received notices of negotiated payoffs but I anticipate seeing some of the smaller debts drop off soon. Contact by creditors has been minimal. Drafts are performed as scheduled. Provided you follow the guidelines in their documentation and adhere to a strict budget, this is a valid option to bankruptcy.
Reviewed Aug. 18, 2017
So far everything is going well with the resolve. From 7 credit card debt I have they settled 2. So far good experience. Hopefully they will keep trying hard and get me out of debt sooner. Because I was worry with all this debt I had.
Reviewed Aug. 18, 2017
Marc was very polite and patience, he did not judge answered all my questions and made this first experience of ours very easy since I am not computer savvy. I would recommend him in a hot minute to anyone who needs credit relieve. Thank you again Marc ** it was a pleasure.
Reviewed Aug. 18, 2017
I called to have some questions answered and I ended up registering for a program that will set me debt-free in 2 years. I have been paying for 5 years and my debt is still the same. I'm happy I came over National Debt Relief. Now I feel much better. Thank you Teneesha ** and everyone else.
Reviewed Aug. 18, 2017
The process has been simple from the get go. The folks at NDR have always been helpful and very polite. I have enjoyed working with them and they have helped me get back on track and save A LOT of money which I could not have done myself. Many thanks to them.
Reviewed Aug. 18, 2017
Competent thorough service, superb follow through, one if not the best professional outfits I've worked with. I only hope the middle and end is as good as the 1st half of my experience with NDR. Sharde **, Rober **, Marvin, Jonathan were AAA+. The experience of having to address your credit issues is an emotional one for many. NDR through their professional made it possible to deal with.
Reviewed Aug. 18, 2017
I find everyone I have dealt with National Debt to have been patient, understanding, extremely helpful in answering my questions, since I have limited experience in dealing with these problems. I would like to thank you everyone in customer service for their help.
Reviewed Aug. 18, 2017
So far so good. I must say I am so excited to get started on this journey to being debt free. All of the people from National Debt Relief have been nothing but helpful and nice. Anytime I call they answer and help me right away. They seem to be very understanding and care a lot.
Reviewed Aug. 18, 2017
Obviously a debt rehabilitation program denotes one's need for assistance to get a handle on their debt, however, NDR is very consoling and reassuring at such an insecure time. They explain their process from A to Z all while comforting you with the idea that this is the first step to a better way. I received an amazing settlement offer within 60 days of enrolling!!!
Reviewed Aug. 18, 2017
I would recommend National Debt Relief to anyone who has high credit card debt. They do a fabulous job of negotiating down your debt. They only contact you when necessary because they do their job so you don't have to worry. Great job NDR!
Reviewed Aug. 18, 2017
They are so wonderful, very helpful, very vivid explanations. They explained me about negotiate, lawyer, payment, if I need any questions, call them, I will share with all of my friends about this one, hope they will take it. Not only that but family as well. Thank you.
Reviewed Aug. 18, 2017
Great service and communication. Matters were handled quickly and accurately. They made me feel confident about the program and the process was not stressful as I thought it would be. I feel like I have made the right decision based on my financial situation. I would refer this program to anyone who is in a financial hardship and does not want bankruptcy on their credit.
Reviewed Aug. 18, 2017
Very thorough and knowledgeable. Both representatives were courteous and went through every step of the process with a fine toothed comb. Wish I had known about this program sooner. I would definitely recommend to a friend. Thank you National Debt Relief.
Reviewed Aug. 18, 2017
Very willing to get my problem resolved and in a very quick time. I am very nervous about get this program started but the people talked me through my questions about pay off of my debt. I had problems get my phone interview completed, it took four different schedule calls which were all my fault but the people had no problem rescheduling. Thanks for all your work in getting on the road of recovery from my debt.
Reviewed Aug. 18, 2017
Having come on financial hardships recently, National Debt Relief has made securing my family's financial future a real thing. The service providers I spoke with explained everything with great detail in an easy to understand process. I feel confident this is the best way for the future and I thank National Debt Relief for that.
Reviewed Aug. 18, 2017
I have to say that my experience with David **, Debt Specialist throughout the process was very good. He had attention to detail and answered all of my questions. Kaya (sp) in the welcome center was also detailed with good customer service.
Reviewed Aug. 18, 2017
NDR has been successful in negotiating 6 of 12 creditor accounts within the past 12 months. I recommend their services to those that find themselves against a financial wall, but keep in mind PATIENCE is necessary for this process to work for you. It's much easier to let them deal with this than try and deal with the companies yourself. When setting up your contract with NDR, I highly recommend paying the meager fee for legal advice. They have kept me out of trouble. Do NOT expect overnight miracles. They can only work with the money you make available to them. Do NOT contact the creditors yourself once NDR has the ball.
Things to consider: your credit is going to suffer terribly, depending on the amount of debt involved. Companies don't seem to care that you're trying to pay them, and give you the worst possible rating even once a negotiation has been agreed upon, and the account is paid off. There doesn't seem to be a 'middle ground' for a credit rating if you're trying to meet part of the debt. Disappointing, and something for NDR to consider in the future. NDR: Negotiate a new debt amount for us, with the stipulation the company supplies a 'middle ground' rating for us with the credit agencies concerning their account, since we're paying something instead of claiming bankruptcy. NDR has no obligation to do this at this time, but it is a way-ahead for the company, and more fair to consumers who fell on bad times due to no fault of their own.
Reviewed Aug. 18, 2017
Everyone has been extremely helpful to me during a very hard time in my life. I'm looking forward to being debt free!!! Eric ** was extremely helpful. The Welcome representative, last name **, I couldn't understand her first name was very nice. But, she mumbled and spoke low. I had to strain to hear her. But, she was extremely nice.
Reviewed Aug. 18, 2017
We are satisfied with the service so far. We are please with the way Analissa ** and the welcome team help us. We would like to thank the team at National Debt Relief for all that they are doing to help us through this hard time.
Reviewed Aug. 18, 2017
I like that the debt will get settled. However, it has been hard dealing with the low credit score and not talking to some creditors for a long time. Also, the NDR people have very little contact with the clients once the process has begun.
Reviewed Aug. 18, 2017
Excellent company to deal with. They took the worry of dealing with the credit card companies away from me. Very professional and respectful. I would highly recommend them to anyone struggling with overwhelming debt. Their website keeps you easily and well-informed of the progress they are making.
Reviewed Aug. 18, 2017
I just started with NDR. The service was amazing. Within one minute of sending the email of requesting help Tangela ** called me. It was crazy. I've never in my life had that prompt of a response on anything. This has been a very difficult time in my life and I have been struggling under a mountain of debt. I needed help.
Reviewed Aug. 18, 2017
Stopped all calls and all credit company sent mailer saying that they will not call anymore. National Debt Relief handled my debt very professional. Great company to work with. Support staff was very professional, handled case very good. Thank you.
Reviewed Aug. 18, 2017
Garrett ** was super helpful and explained everything really well. I feel like a weight has been lifted off my shoulders. Thankful the process was quick and easy. My welcome call rep. was also very helpful. Looking forward to putting the debt behind me.
Reviewed Aug. 18, 2017
Very easy to work with, people that I worked with were very helpful with answering my questions and getting back to when I had other ones. I was pleased with how fast the responses were handled and how quickly the overall process was.
Reviewed Aug. 18, 2017
I understand the good business that National Debt Relief had provide for me to help me get out of debt and to bill back my credit to get better. I thank you for a great service and showing the graphic and chart of how your company work out the situation and deal with the situation.
Reviewed Aug. 18, 2017
There is no contact with your company concerning updating information on my account unless I initiate it. Since you are taking my money, it would be nice to know what you are doing with it. An email could be sent once a month or even every couple of months.
Reviewed Aug. 18, 2017
Days ago I agreed to a settlement email sent to me by NDR for one of my creditors. I have had NO email communication regarding that matter since. However, I am continuing to receive DAILY multiple phone calls from your organization but without any message left. Until I do hear something regarding the details of my agreement to settle, I will NOT be pleased with NDR's actions.
Reviewed Aug. 18, 2017
In the beginning I was not confident about the program because of enough contact. Contact has improved and I'm satisfied. I have recommended the program to my daughter. Being able to view the account an added plus. Agents are very non-condescending.
Reviewed Aug. 18, 2017
They (NDR) do many great things, including negotiate reduced amount owed. A bit slow on responding to emails I send, but they do good work. I know they can help anyone that needs help achieving reduction in the amount they own creditors. Thank you.
Reviewed Aug. 18, 2017
I was appalled with the extremely fast service and response. I was helped by Mr. **, who had all of my information with creditors info and how much I owed. And toward the end after figuring out my budget and expenses that I was thankful that National Debt Relief helped me out. Now I feel I have the support I need to eliminate my debt and I couldn't haven't done it alone. Thank you and thank you Mr. ** and I will be calling you soon.
Reviewed Aug. 18, 2017
My call was informative and helpful. I was given the details of my account and told in a clear manner what the next steps would be. I highly recommend National Debt Relief to anyone looking to make a change for the better. Awesome company!!!
Reviewed Aug. 18, 2017
Very informative. My new to this, but it seems any information I may need is easily available. Seems like a very good service. Very good representative. Would recommend this service to anyone that may be in need of a solution to their debt problem. Thanks again.
Reviewed Aug. 18, 2017
I was skeptical at first, but after speaking with the Supervisor or Lee she made me feel more comfortable. It's a scary thing to be in a situation where debt accumulates and happy that there are options to fix this remedy.
Reviewed Aug. 18, 2017
How can you honestly say you're helping people when your fees are larger than what I can settle these debts on my own? For what I paid you I could have paid them ALL off. No, I don't expect this will get posted but you will at least know. I've told you for a year that I was dying and did not want my children to have to deal with this. Thank you, now I can't work and half the debt is still there. Sleep well.
Reviewed Aug. 18, 2017
I had a good experience throughout this whole experience. Ms. ** was very knowledgeable and clear about the process. I will definitely recommend this company to anyone who is looking to improve their debt situation. Take the first step to improving your financial mess and call National Debt Relief today.
Reviewed Aug. 18, 2017
Professional and trustworthy. All customer service representatives were very helpful and informative. Very respectful and always were there to assist me and give me advice. I would recommend this program to anybody. National Debt Relief is a well-organized program that helps you pay off your debts in the best and fastest way possible depending your economical situation. Thanks!
Reviewed Aug. 18, 2017
I appreciate the support and assistance provided by National Debt Relief. Everyone in customer service with whom I've communicated has been very friendly and helpful during a stressful time. I'm very much looking forward to achieving zero balances across the board. Thank you!
Reviewed Aug. 18, 2017
National Debt Relief has assisted me in reducing my debt approximately 33% in the last calendar year. It is a great program, and the staff is friendly and ready to assist anytime I call with questions. The only thing I can say is I wish I would've done this sooner.
Reviewed Aug. 18, 2017
Robert was extremely helpful and very clean with all of the information. He assured us that we were in good hands. We already feel better and relieved just signing up. Johnathan and all other assistance we received was very good. Looking forward to this journey towards debt relief.
Reviewed Aug. 18, 2017
I have tried numerous occasions to log on and can't. When a judgment was filed against me I had to call several times to make sure it would get taken care of, they finally replied on last day even though I sent it the same day I received it. They are charging me a late fee every month.
Reviewed Aug. 18, 2017
Incredible work ethic and warmth. I felt comfortable and they were very clear and transparent from the beginning. Very personally educated in all aspects of the program and welcomed all and any questions big or small. I appreciated the understand and the efficiency of the experience. Thank you Christopher for all your help.
Reviewed Aug. 18, 2017
I have a good experience with Gilbert. He is a good asset for your company. I will recommend National Debt Relief to some of my friends. This is truly a big help to my family. Especially helping me settle my debts to my creditors. Hopefully this is my roadway to being a debt free.
Reviewed Aug. 18, 2017
Reps made the uncomfortable situation more comfortable... very knowledgeable and transparent. Finally a light at the end of the tunnel. They were very honest and upfront as to expectations and potential results. Even though it will take a bit of time to complete the program, it's comforting to know that I don't have to try this alone.
Reviewed Aug. 18, 2017
When I signed up the staff was very helpful and friendly. They took all my questions and replied so I could understand what I was going to do with them and the outcome would be great. My thanks go to all of them.
Reviewed Aug. 18, 2017
I am very pleased with the consultant that helped informed me about the program. At first I was very leery as I wasn't sure what I was getting myself into, but I now feel a sense of relief. I am looking forward to financial freedom.
Reviewed Aug. 18, 2017
This was a very intimidating experience for me. As a mom of 3 kids and a wife the thought of getting into so much debt is heartbreaking, the constant feeling of dread and heaviness that sits on your chest is terrible. I am so glad Ampi ** was able to assist. I felt absolutely not one ounce of pressure even after explaining my situation. She made me feel good like I am Finally getting my life back together. I would highly recommend anyone dealing with what I am to go through this company.
Reviewed Aug. 18, 2017
I'm so glad I found National Debt Relief - they've been helpful and informative throughout the whole process. It hasn't been easy, but in just under two years I'm looking at being 100% debt free for the first time in a long, long time. Took a huge weight off my shoulders!
Reviewed Aug. 18, 2017
I am not impressed with this company! Every time I call them about progress and how much I pay them each month, I always get the runaround. What I am paying them each month, I could have paid my debt down several times over! But I am told I have signed the contracts and have to have patience! In the mean time my credit is being destroyed! Frustrated and don't know what else to do!
Reviewed Aug. 18, 2017
David ** was a tremendous help to me and answered all my questions. I appreciate all the time and effort he put in with me and all of my questions!!! He was very patient and very perfectional with me and all the odd question I asked. I really appreciate all of his patience with me!! Thank you again so.
Reviewed Aug. 18, 2017
I often times felt confused about what was actually going on and when I called to ask questions I had to talk to different people and some do not seem to know what is going on or don't give complete answers. I don't consider myself ignorant, but there were times when I felt that way because I had to rephrase my questions to get the answer I was looking for... like going to the dentist to get your teeth pulled. Also, after I was done paying off the debt the response for what was going to happen next was over 30 days. I would like to see a new credit report upon completing my debt. I would recommend your service to others and am over all pleased with the service.
Reviewed Aug. 18, 2017
I can only say they are great. They have settled three accounts in 6 months. I could have never done it without them. I would recommend them to anyone. I have been able to save money and it took a weight off me that was taking over my life.
Reviewed Aug. 18, 2017
All personnel who have helped and talked with me have been very nice and pleasant to work with. I feel a great relief with the amount of time and help the reps. have given me. I look extremely forward to a great working relationship with National Debt Relief.
Reviewed Aug. 18, 2017
NDR was very clear about how their program works and I have received excellent customer care when I've called. Knowing that I can call and get a customer service representative quickly whenever I need to is very reassuring. Debt management is stressful and NDR understands that and they have been very supportive.
Reviewed Aug. 18, 2017
Everyone is always pleasant when I call and the service has been great. They were very helpful in assisting me file a response when one of my creditors filed court proceedings and they were able to negotiate a settlement with that creditor thus resulting in a dismissal of the lawsuit. I have been participating in the program for nearly 3 years and it has been a positive experience.
Reviewed Aug. 18, 2017
Shomari ** was terrific for us. He was very friendly and helpful. Couldn't have had a better experience. Got us approved the same night. He walked us through every step and explained everything very well. He assured us they would be there for us through every step. Very reassuring for someone having financial issues.
Reviewed Aug. 18, 2017
Earl ** was very professional and informative. Has a way of making you feel like you are not the only one with the issue you're trying to resolve. It can be a embarrassing thing to talk about. So talking to someone on the other side that is chill and thorough is refreshing.
Reviewed Aug. 18, 2017
My most recent experience with National Debt Relief was very good. The lady was knowledgeable. She spoke clearly so I can understand her. She was very helpful. I have always paid on time and things are working quite well and I really appreciate your help.
Reviewed Aug. 18, 2017
Very helpful people at NDR, some talked very fast but all gave very clear information. Will have to wait to see how the dust settles with billers but sure do appreciate the hope of getting out from under the mountain of debt.
Reviewed Aug. 18, 2017
Karee ** and Jami were very knowledgeable and professional. They both made me feel instant relief. I feel that this is right route to go in solving my debt problems. Last year I almost entered Freedom Debt Relief's program, but the man I spoke to asked me to lie and do things that I felt uneasy doing. It left me with a big knot in my stomach. So when I called you all I was a little cautious, but soon felt comfortable with the two ladies I spoke to.
Reviewed Aug. 18, 2017
My interactions with the people at National Debt Relief have been excellent. I love them to death and they’re doing good by me so far. They're doing really good in settling my cases and I’m getting this done in a hurry. They've answered all my questions and given me guidance. I did a debt relief program before, but I would refer this one. Working with NDR has relieved some stress and is making my life better.
Reviewed Aug. 18, 2017
I was stacking debt up quickly and I wasn't able to manage my money properly. At that time, my ex-wife and I were still together and we both considered trying to get help. We ended up talking with National Debt Relief and it seemed like they could help us out. They surely exceeded our expectations. Any time of the day, the NDR reps were able to help. If I needed an update on something due to another purchase that I was trying to get and I needed to know where they were at, they called and let me know right away. Working with NDR has definitely my affected my life in a positive way.
Reviewed Aug. 17, 2017
When I first called National Debt Relief, I felt scare to talk to anyone about my credit cards debt. I felt embarrassed and worried because I was scare program like this would be a scam. But after I spoke this wonderful person name Johnathon **, he made me feel safe talking to him. He never made me feel ashamed about asking question about my credit issues. I’m new to this program but I already feel I am on my way to be debt free.
Reviewed Aug. 17, 2017
Very helpful and understanding to all of needs. Debt was settled within 4 months of program start. If you’re struggling with debt this company will give you a chance at being debt free quickly. There is always a kind person to talk to and you never feel like you’re alone in the process.
Reviewed Aug. 17, 2017
Everyone I have talked to has been very courteous and respectful. My difficult situation has been made manageable because of their help. The plan they came up with is getting my don't understand control. I'm so glad I called them. It was a great decision for me.
Reviewed Aug. 17, 2017
Best experience ever! I'm very impressed and the people are amazing and friendly. They have made me feel less stressed and like I can breathe again. Just knowing someone wants to help and didn't make me feel any less of a person. It's hard to ask for help but they answered the questions with knowledge and with words I would understand.
Reviewed Aug. 17, 2017
Everyone was very helpful and willing to explain every step of the process to me and my wife. They made it easy to understand what we needed to do. They were also truthful and took their time explaining the contract, and letting us know what was expected of us and what we can expect from them.
Reviewed Aug. 17, 2017
From the first call I received from Alan then Rhonda and then Andrew they have all been very informative and helpful. Rhonda has really been supportive even when I expressed my fears. I hope this works out for the best.
Reviewed Aug. 17, 2017
Priscilla ** made sure I understand how the process works. She provided me a clear understanding of being debt free. She insisted on choosing National Debt Relief as reputable company to take care of my case. I acknowledge that it is a 2-way street, therefore as a client I will do my best for this particular matter. Thank you Priscilla and the National Debt Relief Team. ALOHA.
Reviewed Aug. 17, 2017
I spoke with Andrew regarding my enrollment in the debt relief program. He was very knowledgeable and explain the process, policy and procedures very well. He was clear and concise and answered all of my questions timely and accurately. I was pleased with the outcome of the call.
Reviewed Aug. 17, 2017
Katie and Paul were both amazing. They both seemed very genuine, and happy to help. Victoria was not "as" friendly. She wasn't rude, but seemed very robotic in her "spiel" and not as interested or personable. It just seemed like she wanted to get it over with and not whether or not I understood everything.
Reviewed Aug. 17, 2017
We had a wonderful experience and everyone was so helpful and explained the answers to all of our questions. The staff was friendly, very informative and made us feel welcome. You don't encounter that very often these days. If anyone else is in need of debt relief, we know who we will recommend to them! Thanks again!
Reviewed Aug. 17, 2017
Very polite and personable. Made me comfortable and as though someone actually cared. Thanks Geri. So far, there's not been a question she couldn't resolve. She deserves a raise! Good job and keep on doing what you're doing! With much gratitude, thanks again!
Reviewed Aug. 17, 2017
It was an easy experience and the service representatives were very professional. This was a quick and convenient way to reduce your debt. The payments seem fair and everything aspect of the experience was quick and simple. The percentage owed vs the amount paid is worth it.
Reviewed Aug. 17, 2017
Thankful for the quick and easy way our case was handled. We have been drowning after our hardships this last year. We look forward to the day when we will be debt free and can start living the way we do desperately want to. Thank you, National Debt Relief!
Reviewed Aug. 17, 2017
It's embarrassing at a personal level to have others realize what kind of financial condition you find yourself in. NDR encourages, although it continues to be hard to fight back the embarrassment and fear, communication and acknowledges it's ok not to be able to perform as you hope. Through this process, they have negotiated one of my debts with a significant savings, communicate via email and online (phone not working and can't afford new one yet), and patient as I strive to meet commitments. Gracious support.
Reviewed Aug. 17, 2017
I filed with National Debt in July 3 and am $30.000 dollars in debt paying $900, a month on credit cards. My premium to them is $580.00 and am surprised after following their advice on closing all accounts and sending a introduction letter they recommend, I ONLY HAVE ONE COMPANY bothering me by phone. I am saving $320 a month. Perhaps it's the lawyers provided or their name. I haven't been hounded as much as I thought.
Reviewed Aug. 17, 2017
I would strongly recommend National Debt Relief to family and friends. They keep you up to date on all progress and where you are at in the process. Already have one settlement processing. Really great company and straight to the point on what needs to be done.
Reviewed Aug. 17, 2017
They are always willing to work with you no matter what the situation. Always available to speak with a live rep also. Very polite and professional. They have your best interest in mind. They will explain and clarify any questions you may have.
Reviewed Aug. 17, 2017
Everyone works really great. Very easy to work with and they were very helpful. The first person has very good telling how the program work. Great help. Work great. Welcome call went great job. Also went over the plan. Very good. Really I should say Great job. They both really help me to understand what was going on.
Reviewed Aug. 17, 2017
My husband and I joined the program in April of this year. The NDR team was very friendly and helpful getting the ball rolling. So far 4 months in and we've already settled 2 of our debts. I look forward to being debt free and completing the program.
Reviewed Aug. 17, 2017
To know about National Debt Relief program more detail, customer specialist, Jonathan has explained about program completely and I could understood how I can be free for my debt 45 months later once I enroll program. I hope I do not have any serious legal problem with my creditor.
Reviewed Aug. 17, 2017
I am grateful for the Avant account being settled but am a bit overwhelmed as to the amount I have to pay National Debt Relief for arranging this. I feel it is a lot for just one creditor. I must have thought it was a percentage at the end of the settling all accounts.
Reviewed Aug. 17, 2017
Very helpful, knowledgeable and professional individuals. Also honest and straightforward on helping me consolidate my credit. Vividly summarized each chapter of the agreement which left me hopeful of the process. I would recommend National Debt Relief to any and everyone.
Reviewed Aug. 17, 2017
Valeri was extremely helpful and helped make this terrible ordeal with my credit (my doing) a light at the end of the tunnel. I feel somewhat relieved it is being taken care of and my creditors are going to get paid. Thanks a lot all of you who have assisted me, and also the lady who helped me with my password. I was getting very frustrated and she was very patient with me. Thanks again all of you.
Reviewed Aug. 17, 2017
I just enrolled in the program, and the representatives have been extremely helpful, courteous, and patient. No judgment was passed, and only positive support provided. It's a great relief to know that there's someone who will help along the way to getting out from under this debt.
Reviewed Aug. 17, 2017
I have been very impressed with the ease of the process. Creditors are never easy to deal with but National Debt relief makes it very easy. I like the approvals of my negotiations being in an email and all I have to do is approve the deal and it's on its way to being paid off... Great customer Service and very quick responses to anything you may ask of them...
Reviewed Aug. 17, 2017
This has been a hassle free experience. This group does exactly what they say they will do, get you out of debt!! It takes a little time for it all to be worked out, but anyone that uses this service won't regret it.
Reviewed Aug. 17, 2017
You guys are determined to help me help myself with my credit disparity and it shows. I am determined myself to not repeat the poor management of my finances. Family situations in my life have led to many of those debts, but I am working harder than ever never to repeat them. I appreciate the help.
Reviewed Aug. 17, 2017
Friendly staff, always willing to answer your questions!! They make a bad experience in life a lot easier to deal with! It is much easier to deal with only one company when you are behind on bills than to deal with each individual company.
Reviewed Aug. 17, 2017
This has been a better experience than with other debt consolidations companies. I have not had any issues with the debtors entered into the program. If I have a question they will answer in a timely matter. It is easy to pull up my account and review the current status and to see where I stand with my outstanding balances.
Reviewed Aug. 17, 2017
This is a great company to do business with, because they take the time to explain everything. And they make you feel like you're not alone, against the big banks, who are very intimidating when they send you a lawsuit letter.
Reviewed Aug. 17, 2017
I was very nervous when I made the call to National Debt Relief. They explain the program and I could see a light at the end of this tunnel of Interest. I was let go at my job, had to use these credit cards to make ends meet. I am 54 years old and it was very difficult to find another job. I'm going to stick to my plan and in three years hopefully be debt-free.
Reviewed Aug. 17, 2017
The representatives of NDR took a lot of time to answer my questions and did not feel being rushed into anything. Kester was my main contact and appreciated his time and effort to answer my questions and guide me through the process. I forget the name of the woman for the Welcome call but she was also very nice. Maybe talked a little fast but otherwise very helpful in explaining this step in the process. Overall, a very well handled correspondence with NDR.
Reviewed Aug. 17, 2017
I've been enrolled with National Debt Relief since 5/2017 and so far I've had a very good experience. I've already had 2 settlement offers and this makes me VERY HAPPY!! Can't wait to have completely settled all my Debt.
Reviewed Aug. 17, 2017
I just want to say the Andrew ** was so knowledgeable and expert in his communication with me. He helped me understand the program and the benefit of becoming debt free. This is a big step for me and I hope to be successful.
Reviewed Aug. 17, 2017
Everyone that I spoke with to inquire about a Debt Relief Program was very Informative, Professional, Kind and very Supportive to me regarding My Financial Situation. They took the time to assist me with the information on my cell phone. I really appreciated all their Help! Thank you!!!
Reviewed Aug. 17, 2017
National Debt Relief by far exceeded my expectations. It was fast, easy and accurate. The people were understanding and extremely helpful. Not one person judged me on my situation and they did everything in their power to excel in getting me on the right track.
Reviewed Aug. 17, 2017
All of my conversations were pleasant and very helpful. Each member of the NDB team was very knowledgeable and professional. They took the time to make sure I understood what was being discussed. I was able to ask questions and have information repeated for me.
Reviewed Aug. 17, 2017
The customer service rep that called me for the Welcome Call was very friendly and helpful. Sebastian, whom I spoke with to set up my account was also very helpful and nice.They both answered and questions I had and were sure to ask if I had any questions.
Reviewed Aug. 17, 2017
I have been very pleased with the service with National Debt. I am 3/4 of the way from being debt free. It's such a great feeling to know that my debts are being paid. I couldn't have done this on my own.
Reviewed Aug. 17, 2017
Before I received your brochure in the mail, I was trying to decide how to clear my debts, either make another loan and be in more debts. I also thought about bankrupt. When I called NDR and ANI was very helpful and was able to satisfy me.
Reviewed Aug. 17, 2017
Easy to work with. Took their time helping me understand everything. Explained everything thoroughly and very satisfied with the service. I would definitely recommend to a friend in the same situation. Thank you National Debt Relief. Look forward to working with you.
Reviewed Aug. 17, 2017
NDR helped us negotiate thousands of dollars at a time when we were in over our heads with debt. The only set back was that our credit scores suffered horribly for awhile. All in all it was beneficial to save money and get back on track financially.
Reviewed Aug. 17, 2017
Ben was exceptional from our first conversation. Answering several questions that I had to make sure that I knew everything before signing on. The welcome call was exceptional as well and again all of my questions were answered. Thank you!!!
Reviewed Aug. 17, 2017
I have found NDR to be responsive and helpful when dealing with me. Given the stressful nature of having to ask for assistance because of my loss of income, resulting in the choice between filing bankruptcy or going into a program such as they offer, I appreciate how the program is helping me handle this situation.
Reviewed Aug. 17, 2017
I was on the verge of losing my home and was unclear of what was going to happen next in my life. I spoke with a financial advisor who in turn told me to contact a program specializing in debt relief. National Debt Relief was one of the places recommended by my financial advisor. Since joining this program, I settled half of my debt already and it didn't even take that long. I look forward to the day when I could once again be debt free.
Reviewed Aug. 17, 2017
I had a great experience with National Debt Relief. I researched several other debt relief companies before I signed with NDR. I made a very good choice. Everyone I dealt with so far has been very helpful and informative. Everything was explained very thoroughly and completely. I look forward to a great partnership.
Reviewed Aug. 17, 2017
I am so excited to start my journey to debt relief! Everyone was extremely helpful! I have never been so happy to speak to an agency who answered all my questions with accuracy and kindness. They worked very hard to get my payments to what I can afford each month.
Reviewed Aug. 17, 2017
Great, very helpful, all questions answered. I couldn't chosen a better company. I was referred by a friend and the service is amazing. I had doubts and concerns but now I know I am in good hands and getting rid off all my debts that has been haunting me for years.
Reviewed Aug. 17, 2017
Got all debt paid off in 8 months, helped me acquire a loan to do this quickly, only thing I did not see coming or know about was charging 25% of each individual loan for their part as payment that I was not aware it would be that much.
Reviewed Aug. 17, 2017
National Debt Relief has done an outstanding job of help me to climb out of the hole I had dug myself into. Prior to signing up with this company, I put my trust in another company. For two years, I paid the other company, and they totally ripped me off. They collected my monthly payment, and kept 75% of it for their fees. I am so glad that I am now with National Debt Relief, a completely reputable company.
Reviewed Aug. 17, 2017
I was embarrassed, scared, confused and very down about reaching out for help. I can't even believe how wonderful everyone has been. I feel very confident about them and they were very understanding and beyond helpful! From questions, to enrollment, to making me feel at ease, the team was great!
Reviewed Aug. 17, 2017
I Was feeling very stress, but I'm so glad I found this company to help me with my situation. Definitely a place I can trust. They're very helpful and understanding. They help you with the process step by step. Great customer service. Definitely recommend if anyone is in hardship.
Reviewed Aug. 17, 2017
I have been struggling to find a way to get out of debt for 5 years. THIS IS IT! Low monthly payments and other people dealing with the hassle of working with creditors. AMAZING! These guys are a huge burden off my shoulders. I am now confident I will be out of debt and be paying much less than I would have on my own.
Reviewed Aug. 17, 2017
When I first contacted National Debt Relief, I was so incredibly stressed out regarding my credit card debt. I have a rare autoimmune disease and I was in a position where I couldn't make my credit card payments. With the help of the highly trained staff and positive outlook each and every staff member had, I knew that I was doing the right thing. A little over there years later my debt is gone and so is my stress. I am so grateful for the services that National Debt Relief provided for me as well as so many others out there drowning in debt and can't keep their head above water. Every step of the way and every card that was paid off I was in touch with someone. They keep you in the loop - they keep you positive - they want the same thing you want - for you to be out of debt!
Reviewed Aug. 17, 2017
These monthly payments are ACTUALLY doable! Alexa ** walked me through and answered every question. She's also funny and personable. It's no wonder that y'all have such a great BBB score -- every person I talked to was personable and informed. I would recommend this service to others.
Reviewed Aug. 17, 2017
It has been a great experience. They really care and great customer service. They explained everything in great detail so that you know exactly what is going on. Everything single detail was talked about and they have you back in case of legal action from the creditor.
Reviewed Aug. 17, 2017
When dealing with National Debt Relief, everyone has been very professional, and communicates clearly. I have been extremely worried about the process and length of time it takes until the debtors will work out arrangements and stop calling. NDR has assured me the process and the time it takes to receive responses from the debtors.
Reviewed Aug. 17, 2017
Pleased with the various types of communications, via phone and/or via email. Makes the process easy. Looking forward to working with you all in the future. The ease of the process makes it easy to understand. Would recommend National Debt Relief to others in a heartbeat.
Reviewed Aug. 17, 2017
We are so happy we went with National Debt Relief. We have been so peace at mind. They stay in contact with us so we know what's going on and they have worked very hard with our creditors. We would recommend them to anyone who is in financial binds. Thank you so much.
Reviewed Aug. 17, 2017
I am very satisfied of the way National Debt Relief has handled my situation. All phone calls from creditors have stopped and they keep me informed of what is going on with my situation. Very satisfied customer. Would use this again in the future if needed again.
Reviewed Aug. 17, 2017
Great customer service and excellent communication skills. Always answered my questions when needed. Ran me through everything I needed to know. Never had a question though but all was answered without having to ask. Really enjoyed the thorough understanding. Thanks for the time.
Reviewed Aug. 17, 2017
Working with Carter and the other representative was very good for me. He was very responsive to my situation and to getting me setup. The information was very good and informative to help me make a decision. The process was very easy to transition into and process went faster than I thought.
Reviewed Aug. 17, 2017
Was very pleased with my experience. Everything went incredibly smooth and my outcome turned out as promised. One thing that I would have liked would have been more frequent calls and updates on my progress. That would be my only negative comment.
Reviewed Aug. 17, 2017
They haven't done anything yet. But they told me up front it would take about four months before they would start contacting my creditors. Everyone I have talked to there has been so kind and polite. And made sure I understood the plan. They are all very nice people!
Reviewed Aug. 17, 2017
It is so wonderful and they are very helpful also good communication between employees and clients. It is great processing and good cooperation. The people who work at NDR are very friendly. It is easy communication between people and clients.
Reviewed Aug. 17, 2017
The service was great and fast. They made all the information easy to understand. I was in bad situations and National Debt Relief was able to help me. It's a great alternative to claiming Bankruptcy.
Reviewed Aug. 17, 2017
I moved to Fort Worth and things did not go as planned. I was determined to not give up. In the process my finances got out of hand and by the time that I was able to get back on track I was so far behind that catching up was virtually impossible. I called national debt relief and talked with Mark. It took me awhile to come to the decision, because there are so many bad businesses that take people like me for a loop, I am now in the beginning process of this journey and pray that all goes well for my new future finances.
Reviewed Aug. 17, 2017
I have just enrolled in this program. The staff have been polite and helpful. It has been simple to set up so far. My goal is to be debt free. I am optimistic that this is a workable plan forward. My review would carry more weight after I have been in the program for awhile.
Reviewed Aug. 17, 2017
I am thoroughly pleased with the professionalism that has been displayed through everyone getting us signed up. My husband and I feel we are in a positive direction in repairing our credit. We had the unexpected early delivery of our baby and that put us in a financial rut. We are so excited to be in charge of that again.
Reviewed Aug. 17, 2017
National Debt Relief has been one of the best things that ever happened to me. They are great to work with and their communication with their clients is unsurpassed. I would recommend to anyone who finds themselves drowning in debt to contact National Debt Relief. You will never regret the decision.
Reviewed Aug. 17, 2017
I'm not satisfied with the fees charged for services. They're extremely high for already struggling clientele and fees should be reduced from twenty percent to ten percent. Otherwise the debtor stays in debt longer than filing a bankruptcy. Which absolves you altogether.
Reviewed Aug. 17, 2017
So far I have had a good experience with National Debt Relief. They have already helped with 1 of my creditors, and a big one it was. I am confident that the rest of my account will be solved in a timely manner. I look forward to seeing the final results of working with them.
Reviewed Aug. 17, 2017
Everyone I have worked with at National Debt Relief is very professional and helpful. The service has saved me time and allowed me to pay off debts. The cost and fees are high and at times make paying of the debts as costly or more so than what they would have been if I were able to negotiate directly. I will say that is my one issue and if I had the ability to do so it is what would make me not use this service any longer.
Reviewed Aug. 17, 2017
I was facing the idea of bankruptcy when I came along National Debt Relief during a web search. At first I was skeptical but very quickly I realized these people were there to help and very aware of the laws and companies. My main creditors were not credit cards. I had run into problems due to unexpected expenses for the property I had inherited. The credit experts were ready and knowledgeable and have guided me to where I now see light at the end of the tunnel. I highly recommend this company due to not only helping but teaching as we go along.
Reviewed Aug. 17, 2017
So far so good! Still new with this company so still going through the settlement process, so far 4 months out and only one company is settled with so we will see, I'll keep updating as time goes on. My cousin also joined the program and so far is also having a good experience.
Reviewed Aug. 17, 2017
I have only been with National Debt Relief for about 6 months and their customer service is wonderful and I've already had one credit company settled and I'm hoping the rest will be just as quick! Thank you all for your help and being so kind, I would recommend this company to everyone!
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