National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 23, 2017
So far I only have positive feed back. I started program in February 2017. So far they had paid off One credit card and 3 more in the process. Am greatly appreciated! And now my Husband had joined on to help with His credit debt. Hopefully we can start a new chapter debt free in a few years.
Updated on 09/14/2017: I have been on program since 2/17. I have had positive experience so far. They have helped incredibly so far. I would absolutely recommend them to anyone and I actually did and they too have had a great experience so far. They answer my question in a timely manner also.
Reviewed Aug. 23, 2017
National Debt Relief took a big weight off my shoulders at a very bad time in my life. I would recommend them to anyone and also a BIG thank you to them. I had a bad experience with a company like them and was not sure, but they made me feel comfortable.
Reviewed Aug. 23, 2017
National Debt is very happy to sign you up, make vague promises, and take your money. They are NOT so happy to talk to you when you question what they are doing, or follow up when you have a concern. I (sadly) was desperate enough to enroll in their 'program' a couple years ago. Spoiler alert: their promises aren't quite accurate. Sure, they usually can temporarily reduce your settlement with your debtors, but don't buy into their promise that you won't be sued, have your credit score wrecked, or be reported to the IRS.
All happened to me, and National Debt basically took my money to reduce what I paid, while I ended up paying MORE than I initially owed in back taxes (bad debt reported as income with taxes owed), and fees paid to National Debt. I wish I had just transferred my debt to a zero interest card, or hired my own attorney. Oh, did I mention that I was also sued by two of my four debtors, with National Debt feigning shock, but when I researched further, lawsuits are apparently very common with my debtors. Buyer beware!!!! Go elsewhere for legitimate help!!! If I could rate zero stars I would.
Reviewed Aug. 23, 2017
NDR helped me cut my consumer debt in half and helped me set up a fair payment plan. They provided legal assistance when a debtor took me to court. I'll be consumer debt free by the end of this year. Their fees are high, but worth it if you are in deep debt.
Reviewed Aug. 23, 2017
When I contacted National Debt Relief I was desperate to get out of the circle of paying minimum payments and getting nowhere with my balance. Thanks to National Debt Relief all of my debt has been settled and I am on my to getting my credit score back to where it used to be. Thank you for all of your help and making this process so easy!
Reviewed Aug. 23, 2017
I've been in the program 2 years, with about 1 more year remaining. I called because I was making zero progress on paying off debts with no end in sight. Now I am 85% debt-free, with only one more creditor to settle. The process sounds more complicated than it is, but they do a good job explaining it to you. Your credit takes a temporary hit, which they tell you upfront, and I've already started recovering my credit score (which didn't fall as much as they warned it might). There are tax implications, which again are explained and not as bad as it sounds. I was served a summons for one creditor, and NDR took care of that for me with no penalties or court time.
If you stick to the payments, trust the process, this really does work. I'll have zero debt after 3 years (one more year from now), while if I had done nothing I would be paying these off for literal decades. The new online UI is a real game changer, too - I can log in at any time and view account balances, payment plans to each creditor, and percentage of debt settled, paid, or pending. I was the ideal candidate for this and have had nothing but a positive experience.
Reviewed Aug. 23, 2017
Had a great experience so far with the debt relief program. Very helpful customer service and a really speedy service. They helped us with our ongoing debt issues. Definitely recommend using National Debt Relief to relieve any stress of debt.
Reviewed Aug. 23, 2017
The process was quite easy and the NDR rep was quite clear with helping me understand the procedures. Whenever I contact them, they respond quickly. I always get confirmation when I forward debt information to them. The only suggestion I would have is instead of having one welcome phone call to go over all of the forms, etc., that it be divided up a bit. It was so overwhelming and I am still a little confused on some of the forms. I would have liked a little more explanation on the change of address/closing account form.
Reviewed Aug. 23, 2017
I went through a very difficult time. Everyone at NDR was very understanding and helpful. My accounts were handled with persistence and NDR team worked hard and got them settled. Now I am debt free and my credit score went up. Very positive experience. Thank you.
Reviewed Aug. 23, 2017
National Debt Relief does a fairly good job of settling my debts, however I find their fees are a little high. I can and have settled a couple of my debts on my own for less than .50 on the dollar with no fees. If I had it to do all over again I just settle my own debts and save some money.
Reviewed Aug. 23, 2017
I think that they are very good at what they do. But communicate little more to let customers where they stand on resolving their debt. Everyone is helpful and courteous when they do communicate with you. I would recommend them to anyone that needs help with debt.
Reviewed Aug. 23, 2017
I have had great results and wish I could afford to pay more to do it faster. It would be nice if they noticed your payment consistency and over 6 MO to a year offered to finance the rest to finish the program keeping the payment back to themselves. I'm almost there thank goodness!
Reviewed Aug. 23, 2017
My experience with NDR was nothing but great. Very attentive and helped me get out of debt. They were able to settle most my debt for less than what was owed. Any court orders, they resolved for me. It was a pleasure working with them and I would recommend them to everyone. You will get results with them and notice a steady climb in your credit score.
Reviewed Aug. 23, 2017
I have a great experience! They always solve my problems & answer my questions. They are well qualified & experienced & very knowledgeable! Highly recommend to my friends& colleagues. I am so confident knowing that I will be free of debt.
Reviewed Aug. 23, 2017
I am very pleased the way they have worked with us. They are very helpful in working with you and will help you in any way of making your payments with them. They are exceptional in working with you. I would recommend this company to anyone that needs help.
Reviewed Aug. 23, 2017
Debt is such a hard issue to deal with, but when working with compassionate and kind customer representatives it makes the brutal task easy. In just a short amount of time I have been educated and fully understand the program and process of becoming debt free!
Reviewed Aug. 23, 2017
I am extremely satisfied with National Debt Relief and I am getting out of debt within the time period prescribed. They were available anytime I needed to speak with them and they made good settlement offers to me. I would refer them to family and friends.
Reviewed Aug. 23, 2017
I contacted customer service to update my budget due to decrease in salary. Not only I was told no but customer service representative raised her voice and I felt that she was blaming me for my situation. I don't think their customer service reps care. Life happens and NDR does not take into consideration changes.
Reviewed Aug. 23, 2017
Debt Relief has helped in paying off high balance credit accounts. Very pleased in resolving my debt. Contracted Debt Relief to have debt relief in two years and so far, they are on the right track. No worries when payments are due. Debt Relief makes my payments. I recommend them to anyone.
Reviewed Aug. 23, 2017
I signed up in mid June. I guess it is too early to hear anything. Would like to hear more progress. Receive 20-30 calls daily and lots of mail. Very stressful and credit score dropped 240 points. I hope National Debt relief works fast for me, I am already in a very stressful financial situation.
Reviewed Aug. 23, 2017
National Debt Relief has been wonderful with us. They settled the majority of my accounts and got some of them down to less than half of what was owed. They even battled the debt collection lawyers. When I applied they helped to be not so ashamed; even told me that my debt wasn't as bad as they usually deal with. I have referred them to family and friends.
Reviewed Aug. 23, 2017
So far, nothing less than excellent. I can always reach them with minimum wait and they contact me only as needed. They saved me tons of time and money by consolidating and I feel less stressed. Thanks to NDR, I am finally beginning to feel like I am not drowning in debt.
Reviewed Aug. 23, 2017
Been an overall good experience. I'm anxious to see my debt to go away. The customer service was very informative. I feel this was the right decision for me and my family. I would recommend to anyone that has credit card debt with the interest being too high. I hoping this will help in the future to buying a house.
Reviewed Aug. 23, 2017
This was a super helpful program. Everyone was good at returning my questions or concerns by phone and/or by email. It felt like they really cared about debt and how to solve it. I got updates on my status and was advised on how to relieve my debt quicker but also manageable.
Reviewed Aug. 23, 2017
I thought they were very helpful handling things for me. I had one issue settling an account but partially my fault so make sure you communicate with them at all times to keep yourself and them up to date. I've all happy with the service I received.
Reviewed Aug. 23, 2017
I called customer service to cancel my first draft. Will not have the funds available. He told me need five days. Nonsense. Neither Freddie or Harry told me I need five days to change. So please do not draft this Fri the 25th.
Reviewed Aug. 23, 2017
This service has been an absolute godsend! Thank you for the work you are doing to help families like mine. My representatives were thorough, patient, and attentive. I would certainly recommend this program to anyone in need. A huge burden has been lifted off my shoulders!
Reviewed Aug. 23, 2017
Very satisfied with how quick my debt has been reduced and professionally handled. Everytime they call me with another debt reduced I am shocked on how low and quick they got it down. I would definitely recommend National Debt Relief to a friend or family member if they ever needed help like this.
Reviewed Aug. 23, 2017
I read a lot of reviews about National Debt Relief before deciding to proceed. It seems the bad reviews only come from people who were, for some reason, unaware that their credit would be hit (even though the representative who signed me up mentioned it multiple times). I was well aware that resolving a debt for less than what I owed would hurt my credit. I was also well aware that stopping payments on my debts would hurt my credit. I had a 1 year vision - to clean up my debt within one year, then work on re-building my credit the next.
Less than 6 months after signing up NDR was able to send me 2 offers on 2 of my debts for less than 50 percent that I owed! I was so happy. I had an affordable payment plan with them. I wasn't receiving collection calls because I was able to change my phone number & address to theirs. And they were handling everything for me. I'm extremely pleased with the service that they have provided and they're worth every penny. I'm well on my way towards being debt free and I couldn't have done it without NDR. It's a huge stress-relief and I'm forever grateful for the service they've provided.
Reviewed Aug. 23, 2017
I am happy with the program. They keep me informed on how my file is doing and updates as well. I highly recommend to family and friends. They get right on your file and negotiate with creditors. I had 5 creditors which needed to be paid and within a few months they were able to settle with 4 of them and the other is being worked on now. Glad I found your company.
Reviewed Aug. 23, 2017
Although I have been enrolled with National Debt Relief for a month or so, my contact with different people there has proven to me that my choice of NDRP, was the right one. Every representative has demonstrated a high degree of thoroughness, empathy and service, all of which are very important to me in terms reducing my stress and anxiety that have been building for over the last 8-12 months. Not only will I recommend the company, truth is I already have! Although this process takes a long time, I trust that I will continue to experience the professionalism I have so far.
Reviewed Aug. 23, 2017
So far it has been working out really well. I'm not getting calls from creditors and 1 company was suing me but. They got that taken care of right away. I'm very satisfied that I chose National Debt Relief to go with.
Reviewed Aug. 23, 2017
I hit a rough patch and found myself under a pile of debt. I wanted to do my very best to pay what I could to creditors. I tried to get help from many places however NDR was the only company that extended a lifeline. They were great at helping me and in a few months I will be out of this mess. Thanks NDR.
Reviewed Aug. 23, 2017
Overall I'm happy with the customer service. They were always nice and professional. I do want to say I would get numerous calls and then I'd call back only to get a customer service rep that didn't have new information because the call was just an automatic call. I really didn't save too much money because of the fees that National Debt Relief charges but I am happy to be free of debt. The last debt I ended up settling without the program because of having to get a notarized signature of release of information twice and they still wanted another one after going twice already.
Reviewed Aug. 23, 2017
It's has been most dependable and results of settlement my debt exceptionally. I appreciate the help and guidance through my financial hardship. National Debt Relief handle my inquiries with diligence and are courteous enough to clarify any concerns. I appreciate all the work and professionalism with all my creditors. They are beyond knowledgeable on all the factors and explain things in detail for you to comprehend what you’re signing up for.
Reviewed Aug. 23, 2017
They took care of everything and since they gave me all the information in advance to change my number and address on each account, I never had to deal with any harassing phone calls. I received some emails, but nothing extreme and they were attentive and answered all of my questions.
Reviewed Aug. 23, 2017
This company changed my life. I am so thankful for their help. I can already feel the weight lifted off my shoulders, and I am very excited to be free of credit card debt. I would recommend National Debt Relief to anyone struggling with credit card debt, and who need help as well.
Reviewed Aug. 23, 2017
Employees are extremely friendly and helpful. Resolving our accounts has been fantastic. Definitely recommend to family and friends! We are resolving our debt faster than we thought possible. Great company to have on your side. Try them out and you will be amazed at what they can do for you.
Reviewed Aug. 23, 2017
National Debt Relief was my lifeline to getting control of my debts. I had got into such a jam with credit cards and loans that my paycheck was not enough to cover my debt. So I found NDR and they soon work with me and got me back on track, negotiated and got my payment down and with making one payment to them for them to disburse took the pressure off of me. The harassing phone calls stopped and I was able to get back on track. I have almost completed the program and could not have done it on my own. You just have to be obedient and follow the steps. Credit score has improved and I have learned to manage my money better and say to no to credit card offers and loans. So grateful to them and would recommend anyone in need to this company.
Reviewed Aug. 23, 2017
Very professional. All my concerns were address. I would recommend National Debt to anyone who needs help in managing debt. There are other Debt consolidation companies to choose from as well as Law Firms that advertise debt consolidation services, but I'm glad I choose you.
Reviewed Aug. 23, 2017
Overall, I would say that National Debt Relief did an excellent job getting me enrolled into their program. However, the follow up is lacking. We submitted several requests with no answers but the requests were closed out as if there was resolution.
Reviewed Aug. 23, 2017
Logan was great to work with and outstanding in explaining how everything worked. He was very patient with all the questions that I asked and believe me I asked a lot. I would recommend this to anybody who feels like they are underwater in debt. They have taken the stress out of worrying about my debt.
Reviewed Aug. 23, 2017
At first things went pretty fast but now it has reached 24 months the time I was to be out of debt. Now I am told the 2 creditors that are left won't settle. They want what is owed to them! What do I do? Seems we aren't moving ahead anymore. I'd like to see results or get out of NDR.
Reviewed Aug. 23, 2017
Spoke with Danielle today, who was very friendly, helpful, and efficient. Set up approval for additional account to be paid off, which was the reason for the call, but she then helped with some other questions and information. Always love it when someone goes above and beyond assistance needed. Thank you Danielle!
Reviewed Aug. 23, 2017
You said my credit score would go down a little but it went down big time so I feel that part was a lie. I have no idea where or what's happening to my account or the status of it. So as a customer I'm not real happy.
Reviewed Aug. 23, 2017
I had encountered a very drastic life change that greatly jeopardized my financial well being both in the immediate and foreseeable future. NDR has stepped in and given me the option to work out of a difficult situation with limited damage. My agent was incredible and answered every question I had during our initial phone call. I cannot recommend this service enough to those in similar situations. I am extremely pleased with my experiences thus far.
Reviewed Aug. 23, 2017
Overall, a good experience. Some problems in paper work with the one account that ended up going to court. Overall, will recommend to others. Had never been to court before and could have used some more guidance, but it all worked out. Thanks.
Reviewed Aug. 23, 2017
So far this company has been incredibly kind and fair while helping me resolve my debt. They have been effective too. So far I have been able to resolve two debts for far less than I originally owed. They have helped stop collections calls and put me and my family at peace.
Reviewed Aug. 23, 2017
My experience has been overall very good. So far so good. I just wish ALL the outstanding debt was resolved or at least had a payment plan. Or at least I know that it is trying to be resolved. There was a hiccup in the beginning but was resolved quickly.
Reviewed Aug. 23, 2017
Whenever I have needed to call or have received a call from National Debt Relief, they have always been very helpful and polite and have always been able to help me out. I would recommend their services to any one who is in need. I have been able to pay most of my debt off and look forward to finishing the rest.
Reviewed Aug. 23, 2017
I joined the program at the end of June 2017 with $22,732 in debt. In one month National Debt Relief has worked with one of my creditors to accept a debt settlement for less than half of what I owed – it will be paid off in November. It’s important to come into this program with reasonable expectations. I read a lot of reviews of this program before joining, and it was hit or miss. I think that those who are unhappy with the program didn’t fully understand what they were getting into. You didn’t go into debt in a day, and your debt isn’t going to vanish overnight. Ask a lot of questions, they’re super supportive and very patient even with my million questions, and get comfortable with your credit score going lower – it’s going to go back up once the debt is settled and paid up. Don’t worry!
The only reason I didn’t give them ‘5 Stars’ is because the program isn’t completed yet and I’m waiting to see how this all works out for me. So far I’m pleased with the services provided and look forward to my next settlement. A word of advice… keep one low credit limit card open. I have one credit card with a $500 limit that I kept open. Once your debt is resolved you’ll want to SAFELY and RESPONSIBLY re-build your credit if you plan on buying a house, etc. It's going to be hard getting a credit card after all of yours are closed, and those previous creditors will be reluctant to give you credit.
Reviewed Aug. 23, 2017
I feel National Debt Relief program is great. Good customer support. I had signed up because I was in debt and I couldn't manage my accounts on my own so I sought help to avoid bk. I think it has been a great experience so far.
Reviewed Aug. 23, 2017
National Debt Relief is amazing. They have stuck with me through all of the problems and stress. I had to use the lawyer which was really beneficial. The workers try to help you as much as possible. What I really like about the program is when I had a hardship and could not make a payment. They will work with you.
Reviewed Aug. 23, 2017
First the customer service is just amazing. They are quick and prompt. I have already one debt in the process of being taken care of. This is a professional establishment who I had my doubts about at first, but now I would recommend National Debt Relief to anyone in need of help!
Reviewed Aug. 23, 2017
My experience with this company is good but initially I thought they were not doing anything for me but later realized they are doing a great job and even work with you on your payment plan. Initially your credit will drop but as times goes on it will be going higher and working with the creditors to make sure they bit the debt down to your convenience.
Reviewed Aug. 23, 2017
I am very happy with National Debt Relief. They're up front and honest in all their dealings with you. They keep you up to date on everything that is going on with your accounts... the personnel is very courteous and friendly. They're also very knowledgeable.
Reviewed Aug. 23, 2017
The reason I said that, this company are amazing, they are like doctor... They know how to diagnose your problems so peoples are sick with debt problems should contact these people. In my case I know still early but you can tell when things going the right direction...
Reviewed Aug. 23, 2017
Very pleased with the time it took to pay off my debt. I should be debt free in a few months. Great company to do business with. I would rate them 5 stars And will keep telling my family and friends.
Reviewed Aug. 23, 2017
I am only in the beginning stages of this process; however, so far things have gone as they stated they would. All but one person that I have talked to has been great. The one person that I talked to that I was not impressed with acted like they were in a hurry and did not have time to answer questions I had.
Reviewed Aug. 23, 2017
Since signing up no contact in 3 months, just payments that I find out through bank or checking account online. No progress report. I would like to have more personal attention and dialog with the company and the function of the program. Would appreciate some more contact.
Reviewed Aug. 23, 2017
I am so thankful I found National Debt Relief! I am settling with creditors one by one, and the company is keeping me informed and watching my back the entire time. They even hired an attorney to help with one of my creditors at no charge to me! The portal is easy to use to see exactly where I stand at all times, and making additional payments will mean my credit is cleared up faster. It's an amazing program and again, I'm so thankful!
Reviewed Aug. 23, 2017
Very fast, nice and effortless... Worth the call if you're in need of help. They provide lawyers to help relief your debt, I fell on hard times due to a bad divorce. Now trying to get my debt under control.
Reviewed Aug. 23, 2017
My experience with the National Debt Relief program at first started out fantastic. I felt they were prompt with settlements and made sure I was informed as to what was happening, until I received a court summons for one of my accounts. I had forwarded my summons to NDR and the response given was that particular account had already been resolved and no action or response to the summons was given, which at the time I was relieved. However, since there was not a response sent, the judgment went to the creditor and I now have pending additional payment to make to the creditor, along with my payment to NDR. Also, the constant automated phone calls from NDR have gotten a bit too much.
I had always been relieved when I received a phone call from an actual person, with actual updates. Now if you choose to get an update through this automated system, the person that gets the phone call has no idea what information you are wanting. To me the automated call system was not a good idea. I still appreciate the program, and I anxiously await an end to my debt solution.
Reviewed Aug. 23, 2017
I have had an excellent experience with National Debt Relief. They are very knowledgeable and encouraging. Never felt belittled because of my predicament. Soon I will be rid of a good chunk of my debt and I can't wait for that! Thanks NDR!
Reviewed Aug. 23, 2017
National Debt Relief is an amazing program. They are helping me become debt free. I was going through a divorce and I was worried about my debt until they offered me any affordable solution. Now, I know I don't have to live with debt over my head.
Reviewed Aug. 23, 2017
I thought National Debt help me get out of debt. I would let other know that the program does work. It did for me. Now I know I can pay my credit cards debt in three years instead of 10 years. That is good feeling.
Reviewed Aug. 23, 2017
I was completely satisfied with the accuracy on how the amount had drop down to almost nothing compared to what I was owing Fingerhut. National Debt had settled for as little as nothing. I was in total shock and disbelief. Fingerhut was a total disaster but now I'm almost out of debt with them.
Reviewed Aug. 23, 2017
The communication between employees and NDR is poor. We were given bad advice after bad advice. They messed up one account and didn't even get it in the program but didn't tell us. Our credit got trashed for no good reason. We finally declined the "deal" they got us and opted out of the program. We then called the creditors ourselves and we got a deal that cost less than half of theirs and it took an hour total. This was after National Debt Relief tried for over a year. I would not recommend this company to anyone. I would tell them to handle it themselves because they can probably get a better deal and not have their credit screwed by the end of it. We had a horrible experience.
Reviewed Aug. 23, 2017
First off, the fact that companies like this exist, that not only help you get out of debt, but prove that credit card companies can try to bully you but won't succeed, is just amazing. Second, to have friendly people you can get in touch with quickly and not sit around going through a long automated voice, is very pleasing. I would highly recommend this company.
Reviewed Aug. 23, 2017
The customer service is always friendly and eager to help. I always do appreciate getting notified that a creditor agrees to a settlement. The initial setup was pretty lengthy and it stressed me out a little but in the end it was well worth the time and effort to get it started. I considered going bankrupt at first but I'm glad I didn't.
Reviewed Aug. 23, 2017
I used the National Debt Relief company and was 100 percent satisfied with them. They were always in touch with me before any discuss with my creditors. I was recommended to them by a friend. I highly would do the same.
Reviewed Aug. 23, 2017
I had better services with other debt companies in the past. With this company my credit score went way down and I was sued by my credit card companies. It took years before all my debt was put together. Didn’t like it very much but I'm just staying with this company because I want to get out of debt.
Reviewed Aug. 23, 2017
My experience has been a bit confusing. When I signed up for the program, I was under the impression that National Debt Relief would be contacting all of my creditors that we had discussed with them and tell them what was going on. Instead I was told to no longer pay any of those creditors and send them to contact NDR.
What looks like is happening is they work with probably one creditor at a time and all others are ignored, causing my credit to continue to spiral down, and give the appearance that I just don't care about these other debts. I missed one payment with NDR, because I had a death in the family and had to pay for arrangements etc. so I had to skip payments for a lot of bills, not just them, This was at the end of July, however August was paid, I started getting the same harassing robo phone calls from NDR, as I used to get from my creditors. Not cool.
Reviewed Aug. 23, 2017
First I would to say the employees of this company are very friendly. I am not sure I like the way the company negotiates with your creditors. Because they do it one at a time and I was attempted to be sued by one of my creditors for non payment which cost me an additional $200.00 for a lawyer with the company to get involved and then I had to make lump sum payments to the company in addition to what I already was paying per month which was a hardship on me.
Reviewed Aug. 23, 2017
You guys been taking money out of my bank account. Can I get a monthly statement on total of money that's being deducted out of my account please. I think that's the right thing to do. Can you please contact me by phone immediately.
Reviewed Aug. 23, 2017
NDR has provided top notch customer service and the staff is very understanding of such a sensitive topic, debt. It's not easy carrying debt, but NDR has made it possible to assist in clearing up old debt. I'm at 33% complete and I would not have been there if it weren't for NDR. I recommend NDR to anyone looking to consolidate. It's not great on your credit rating initially, but I know I will regain my credit back after I complete the program. The process was easy and they walk you through every step of the way. Best of all they're always available via phone and having online access is the best. Thank you NDR!
Reviewed Aug. 23, 2017
National Debt Relief has been a life saver. My ex-husband left me with crippling debt, and although I tried for over five years to simply pay it all off, it felt like it wasn't going down. So I turned to NDR and now I have one easy monthly payment and I'm rebuilding my credit. They've saved me thousands.
Reviewed Aug. 23, 2017
National Debt Relief was the best thing I did to help me get out of debt. Creditors stopped calling and sending letters. There was no more stress on which I'll to pay. I made one payment a month to National Debt and they handled the rest. When I completed the program my credit was cleaned up and I was able to make a clean and fresh start.
Reviewed Aug. 23, 2017
I have found that NDR always keeps me informed of what is happening with my account and debtors. They are a superb company and have helped me get back on track and reach my goal of being out of debt. I have recommended NDR to friends and relatives. I will continue to use NDR until I reach my goal.
Reviewed Aug. 23, 2017
So far so good. It has been a year and they have settled all but 2 accounts. My credit score is pretty bad but I think after time it will get better with smart money management. National Debt Relief settled my credit cards to half of what I owe them.
Reviewed Aug. 23, 2017
Not satisfied with the lack of communication from the company. I want updates as things happen with my account. I want to know what the process is and how things are moving along. I never get a return call when I do try to get updates. If someone gets can you please call me with updates.
Reviewed Aug. 23, 2017
I'm very happy to be with National Debt Relief. They have helped me get on my feet and find my way to a better credit score and build better credit relationship with future creditors. I have started paying off my second creditor and I am so happy for being responsible for my obligations. Thank you National Debt Relief.
Reviewed Aug. 23, 2017
So far I am very satisfied with the program. I would recommend this program to people who are in the need of help like I was. They communicate and let me know what is going on. I'm very satisfied with the program.
Reviewed Aug. 23, 2017
I had a great experience with National Debt Relief, they were prompt and very customer service friendly. Always answer my questions that I had very quickly. They thoroughly explain everything to me each step of the way. I highly recommend to anyone trying to get out of debt.
Reviewed Aug. 23, 2017
Having a considerable amount of debt and being less than a year into my estimated 48 month program I am satisfied for the most part. I started with 9 accounts. I was very pleased to get my first settlement which saved me about 6000$. The second settlement brought me back to reality and was resolved by basically paying the full amount. To reach this agreement I was forced to pay an additional amount plus my normal bi-weekly payment which I was struggling to afford by itself. The additional payments lasted for 3 or 4 payments and made it very difficult to live day to day. I do appreciate the help I am getting and I understand that the big picture is what's important. Without the help of a program like this I do know it would be a much longer and far more difficult road to become debt free.
Reviewed Aug. 23, 2017
I have been using them for over a year and they communicate weekly with you about your account. Very knowledgeable and helpful. At first you don't hear from them and think what's going on but they are waiting for all your accounts to become delinquent in order to make payment arrangements.
Reviewed Aug. 23, 2017
It takes too long for them to get services started. I'm aware they claim it could take up to four months but this is ridiculous. It doesn't take four months for them to receive payments. I'm hoping that what I'm paying for will go into action soon so that my creditors STOP calling me.
Reviewed Aug. 23, 2017
So far this was the best decision I made to call National Debt Relief. I have been with the company that long but so far it has been a smooth transitions. The customer service is great they are always willing to help to the best of their ability.
Reviewed Aug. 23, 2017
NDR keeps in contact of what is going on. They will call and E-Mail with any updates. One is never in doubt what is going on! Also with the online information, one can keep track of more details. They are always willing to help and explain any questions one may have.
Reviewed Aug. 23, 2017
Great experience. Glad I called. I had some creditors calling all day and every day. Once I put my faith in this business they took care of the rest. I recommend this to anybody who has more than 20k in debt. My debt was cut in half. Thanks National Debt Relief.
Updated review: Jan. 31, 2018
It's not been a year yet and they've already cleared three of my debts. And they're working on two more. They keep me informed with everything. I'm not clueless with anything that they do as I always get an email or a phone call. And they let me know what's going to happen. It's been wonderful.
Original Review: Aug. 23, 2017
The beginning process was very good. They went through everything with me and my husband. Made sure all questions were answered. Have not been any future to clear debt due to building funds. So can't really rate my whole experience at this time.
Reviewed Aug. 23, 2017
I'm still waiting for my debt to start being paid off. The money is being taken from my account but my debt still remains the same. I've called twice and I guess I'm waiting on negotiations to start. It seems like I longer process than I originally thought.
Reviewed Aug. 23, 2017
I am currently in the process of a program through NDR. I am finding this a pleasure. A joy to function in life without the stress of getting these debts handled. Once and for all. Thank you. I am able to see my progress online. Whenever I have needed help, questions or the likes I am greeted with on the spot communications through email and or the phone.
Reviewed Aug. 23, 2017
So far so good. They have best customer service... and after 2 months I already got a settlement that satisfies my needs very much. I would recommend it to anyone to really wants to be debt free... everything is very clear with National Debt Relief. Thanks.
Reviewed Aug. 23, 2017
I was glad to hear that one of the creditors had settled but my bank was charged and they couldn't stop payment on Friday the 25th. So I will be charged a fee for insufficient funds and would not take my new bank draft till after the Friday.
Reviewed Aug. 23, 2017
The National Debt Relief Team has been wonderful to work with. They have helped me so much in getting my debt under control. They take on the creditors so I don't have to. That has given me peace of mind and I can continue working and taking care of my family!
Reviewed Aug. 23, 2017
Unfortunately I got into a situation that caused me to contact NDR. I am very happy I did as they are assisting me in debt consolidation. They are easy to work with and will answer all questions. They have helped to reduce my stress level by working with me and on my behalf to pay off my debt more quickly than I could do on my own. If you have the need for their services, I highly recommend them.
Reviewed Aug. 23, 2017
I would recommend National Debt Relief to anyone having a difficult financial period. It is like a second chance and can save families from bankruptcy and maybe end up in the street! It is a easy, clear and reliable system. Great customer services.
Reviewed Aug. 23, 2017
I started with National Debt Relief around June of this year. So far, I can say that they have a good response team. I cannot say much for settling my credit accounts right now as they are still negotiating. So we shall see how they handle my debt.
Reviewed Aug. 23, 2017
When I spoke with NDR... I had apprehensive will to proceed but I'm managing A LOT of accounts and payments on my own. It gets overwhelming and sometimes unpredictable! I spoke with a consultant, we went through my debt profile with a credit report. We discussed what actions I've taken so far and if/any progress and what actions can be taken forward with NDR's help. It's really a partnership because you're still paying your debts, they're just helping to manage the coordination of funds at a rate and pace that's affordable. I'm glad I chose to work with them and while I'm still not debt free quite yet, I'm confident they'll help me through it!
Reviewed Aug. 23, 2017
When I called and began to converse with Kester ** about the NDR program, I was nervous and very apprehensive. However, at the end of our lengthy and informative conversation (in which all my doubts and fears were assuaged) I had gladly signed up and become a happy participant in the program. I cannot express my gratitude enough. Kester is completely knowledgeable and confident about the program. Thank you so very much.
Reviewed Aug. 23, 2017
When I felt I was drowning without any other options, NDR held out a helping hand to help pull me out of a hold of debt. Responsible, not pushy, helpful and concerned staff all around. I'm so very glad I called them.
Reviewed Aug. 23, 2017
I've been with NDR for 4 months. And my creditors have still not been notified. When I call I get the runaround. When does action take place? Do I wait for the sheriff to show up on my doorstep with a summons? If I start to see results I will change my review. But until then I have no choice but to be dissatisfied.
Reviewed Aug. 23, 2017
Very helpful and supportive representatives. Working with these individuals made a difficult financial time in my life much more tolerable. A committed company working solely for the client's best possible outcome. I now have hope that these financial hardships will eventually pass and I will come out debt-free in the end.
Reviewed Aug. 23, 2017
National Debt Relief is very kind and considerate when helping with problems that arise. Their customer service is superb, they are top notch when it comes to putting the customer first. Thank you for the help in my journey to be debt free.
Reviewed Aug. 23, 2017
I have to say that since I rely on National Debt Relief I feel less stress and I'm happy that I ask for their help. I'm almost done with my payments and I can't wait to feel free of debt so I can plan a vacation with 2 kids. Thank you to all the staff from national Debt Relief for all your help and support. God Bless.
Reviewed Aug. 23, 2017
From the first contact to debt relief NDR staff were eager to help, provided answers that were straight and guided me through their process, and it worked! NDR took care of the debtor negotiations and kept me informed, and I had the final say at each step.
Reviewed Aug. 23, 2017
When dealing with this company, I have nothing but praise. They explained everything to me and are taking care of my debt in an efficient manner. They have contacted all the creditors and made payment arrangements with them all. I would recommend them to anyone that needs debt consolidation.
Reviewed Aug. 23, 2017
My debts were individualized and managed by agents that knew exactly what was taken care of as well as a schedule of remaining settlements to be satisfied. Each time I contacted them for updates they were right on. My enjoyment that followed is that they were always professional and with empathy re-assuring pleasant. Each E-mail was easy to understand spot on with dates, fees and paid off accounts. This was the very best service I have ever received from any organization I have ever dealt with. Thank you for your professionalism, understanding and most of all your excellent service.
Reviewed Aug. 23, 2017
The fees that are charged seem to be high. This adds additional time it takes to pay off my debt. I'm still too early in the process to comment any further. I am anxiously awaiting my first payoff on 1 of my credit cards.
Reviewed Aug. 23, 2017
I really appreciate the professional yet cordial exchange I have had with each NDR Associate. The calls are consistently handled with excellence. I would like, however, to have more detailed information about the progress of the resolutions for each creditor. I understand that some information cannot be given due to timing issues. I also wonder if some accounts are being handled in a timely manner. I did have one creditor who indicated that they had not received any information from NDR for over a year.
Reviewed Aug. 23, 2017
Everyone was so very helpful and made my decision easy. They were very thorough. If I had questions they answered them without hesitation. The program is something I felt comfortable with. I feel very positive about the whole thing. I knew there was no possible way I was going to pay off my debt alone.
Reviewed Aug. 23, 2017
Representative Nelson ** was clear, patient and very understanding in explaining how National Debt Relief would help us and the steps we would have to take. Thank you for providing excellent customer service to my husband and I. God bless you.
Reviewed Aug. 23, 2017
The service team is awesome. I send an email and before I can shut off my computer I have a response to my question. I have no regrets for choosing National Debt Relief. I feel at ease with my journey to being debt free.
Reviewed Aug. 23, 2017
Well they seem to be good at responding to negotiating with the creditors in a timely manner. I just would like them to communicate more often with me while I'm a customer with them to keep me up to date with my account. It feels better to not have any more annoying calls or email from creditors. So I would recommend this company to friends.
Reviewed Aug. 23, 2017
I am very pleased so far with my experience during application for NDR services. Both Earl ** and the welcome service representative were knowledgeable and thorough in reviewing the program with me. I am most appreciative in their patience in guiding me through all the steps of the program and in their follow through.
Reviewed Aug. 23, 2017
I have to say I am impressed with their negotiation with our accounts, but the 21% fee they charge you on top of the payments you have to make to those settled accounts is ridiculous! The whole point I thought was to get you out of debt not cause more hardship to the customer.
Reviewed Aug. 23, 2017
I'm so excited! Today I make my last payment to the last of the creditors. After mistakenly allowing another access to my credit cards and learning the hard way not everyone is honest; it has taken me about 3 1/2 years to crawl out from that debt. I could not have done it without the fantastic people at National Debt Relief. Thank you so much for all your help and guidance.
Reviewed Aug. 23, 2017
I was kind of nervous using this company because when it comes to these type of companies the first thing you think is scam right? However do your research before you commitment to anything. This company have helped me resolved one of my debt with my creditors and I was so excited to receive that call from them. 1 down 3 more to go!
Reviewed Aug. 23, 2017
When I turned to National Debt Relief for help, my debt had spiraled so far out of my control I was contemplating very desperate measures and continuing to make backwards steps. I felt hopeless, stupid, and ashamed. The NDR counselor I first talked to talked me back from the edge. She did not judge, just listened and helped. After that I have talked to many people at NDR and they have all been helpful and understanding. I appreciate that the negotiators behind the scenes make everything work too, and my debt has been vastly reduced quickly thanks to them, but without the kind touch of the people on the phone, I would have collapsed under the weight of all that debt and all the steps I would have to take to resolve it. They made it possible for me to survive, and I appreciate it greatly.
Reviewed Aug. 23, 2017
I have had much relief having National Debt Relief deal with my creditors. They have addressed issues in a timely manner. They have also reassured me when I was in doubt. I am thankful for this program and what it has done for my family and myself.
Reviewed Aug. 23, 2017
Although putting myself if the financial position I was in was not one of the highlights of my life, National Debt Relief respected the position I was in, and was very professional. They guided me without putting pressure on me while respecting my privacy. I certainly would recommend them to anyone who found them self in a position where they need help.
Reviewed Aug. 23, 2017
I was down and out with my huge debt. I called the other debt relief program and they turned me down. Then I called National Debt Relief. They were very helpful and very flexible. They help me through the whole process. When I cant pay on the day they help me by working with me. My last contribution is on August 25 then I'm debt free.Thank you to National Debt Relief. They gave me my life back.
Reviewed Aug. 23, 2017
The reason why I'm giving him four stars is I just recently started with them. So far they seem to be doing the things they promised me it was going to do. As we go further along I'm quite sure I will be at another star. But for now, That is why I'm only giving him four stars now. Thank you.
Reviewed Aug. 23, 2017
Paul ** is my rep and he is AMAZING. He has great people skills and made me feel at ease with the process. I just started in May 2017 so I'm early in the process. I get several phone calls from the creditors, but I do what Paul told me to do and not speak with them. I am 100% sure I made the right decision with going with National Debt Relief. I did my homework and they are the ones to go with!
Reviewed Aug. 23, 2017
Everything has been running smoothly so far. I got my first settlement offer after 2 months and I can honestly say, it was a great offer. I'm looking forward to receiving more offers and getting on track to financial freedom. They have also very helpful when I needed to call and speak with someone about my account.
Reviewed Aug. 23, 2017
I am so glad I made the decision to use NDR! My debt was resolved and I have graduated! I am now working on rebuilding my credit and I can see my score rising. Once I made the call and got approved all my stress and worry was gone. They helped me every step of the way! I definitely recommend them.
Reviewed Aug. 23, 2017
I had a great experience with National Debt Relief. I was able to reduce my debt and improve my credit score. Every time I called with any question, there was someone there to answer it. They worked with me and provided me a solution that was affordable and achieved what I needed it to. I would recommend them to anyone.
Reviewed Aug. 23, 2017
I am very happy with the customer service of all the staff I have been in contact with. Everyone is very professional and courteous. I am also very happy with the progress made in such a short time. I couldn't feel more relief than I do now.
Reviewed Aug. 23, 2017
I found representatives to be extremely knowledgeable and helpful in this process. Everything was explained with clarity. Representatives continuously stopped to answer all questions and concerns. I felt informed after the entire process. At times it did seem a little scripted but all my questions were answered.
Reviewed Aug. 23, 2017
Had a really great experience. They were very helpful whenever I called. I would do it again if I ever got in Credit Card Debt, which I am NOT planning to do! Saved me a lot of money! Would highly recommend their services. I am very glad that I did this!
Reviewed Aug. 23, 2017
I felt skeptical wanting to continue with the consolidation but National Debt made it very comfortable. Great customer service and would recommend to a friend if in need. The portal is very helpful to keep track, love it! Thank you NDR!!!
Reviewed Aug. 23, 2017
Please do not hesitate with your decision to enroll in National Debt Relief Debt Settlement Program. My experience was successful the whole way through. The representatives are responsive and committed. This was the best decision I've made in a long time.
Reviewed Aug. 23, 2017
Customer service and professional have been outstanding. I would definitely recommend a friend. All my questions were answered, I was not judged about my financial issues and immediate assistance was given. I really appreciate the fact that I have this option to be able to pay back my debts with assistance.
Reviewed Aug. 23, 2017
We could not have been more pleased with both the service itself in consolidating our debt, but the kindness and pleasantness the staff demonstrated. We worked with National Debt Relief for years and spoke with many different representatives. Never, in that time, did we have an unpleasant experience.
Reviewed Aug. 23, 2017
It wasn't clear at first that all my accounts would be closed, and while I understand the need for this step, I might have asked to exclude one or two accounts if possible, in case of emergency. I am nervous about these procedures, but the two women with whom I have worked thus far have been patient and reassuring throughout this process.
Reviewed Aug. 23, 2017
It was pretty good, but a few times I got misinformation but it was cleared up quickly, but these guys need to be on the same page. Felt like they weren't at a few times. But it's all good and done with, thank you!
Reviewed Aug. 23, 2017
They were very helpful and have helped with the pressure that was on my family. Very informative. Quick responses. Paid off 3 cards in 6 months. They have done everything they said they would. Very easy to work with. Thank you.
Reviewed Aug. 23, 2017
I'm happy I found debt relief. They do their very best to make sure you're debt free, if you always make your payments on time there should be no worries. And the staff are kind, at least the ones I've spoken to. Thank you!
Reviewed Aug. 23, 2017
So far I have not experienced any issues. Therefore I have nothing bad to say & no bad experiences to share. Only good thus far. I hope this will help clear up my debt so that I can live debt free. And get this weight off my shoulders. And stop worrying about this debt and not get in this situation again.
Reviewed Aug. 23, 2017
Very professional and relieved my mind of a couple of concerns I had with my credit rating dropping and then eventually getting back up again. James ** was very helpful with the details and explained in detail all of the information that was going to be released to creditors and the person that came on behind him reiterated everything that James spoke to me about my case.
Reviewed Aug. 23, 2017
This is not something we wanted to do but realized that it was probably our best option. So far things have gone as advertised and we hope to be debt free asap. The customer service is always very friendly and helpful and will answer any questions you may have regarding the program in detail.
Reviewed Aug. 23, 2017
I was tired of paying the bare minimum on my cards and realized that I was dependent on my cards. National Debt Relief was a life saver. They made the process easy to understand and helped cut my debt in half!
Reviewed Aug. 23, 2017
They helped me get my life and financial troubles back on track. They have also taught me to be self conscious about my expenses and to be more vigilant on my spending and aware of my debt to credit ratio and credit score!!
Reviewed Aug. 23, 2017
Making the decision to call a debt relief company is a difficult one. First, we must admit to needing help. Secondly, knowing who to call and who to trust, is another issue. After careful consideration and some research, I reached out to National Debt Relief. The initial call to them, proved to be a life saver! A few follow up calls and emails helped me to realize that I am not in this alone. I just signed up with them, and feel that they will guide me towards a path to debt relief. Thank you, Carlos for helping me see the light at the end of this tunnel.
Reviewed Aug. 23, 2017
On July 3, I called NDR as I didn't know where to turn. I have considerable debt, due to many serious personal issues. NDR was so courteous and kind and has taken me on, giving me HOPE that I can pay down my debts in a responsible manner. THANK YOU!
Reviewed Aug. 23, 2017
So far, my experience with National Debt Relief has been nothing but positive. I completely understand their process and roles intended to assist me to become debt free. They also make sure that all processes and contact on my behalf is communicated in a way in which is easily understood. So glad I took this step to resolve my debt.
Reviewed Aug. 23, 2017
The welcome team was great and helped keep me informed when it came to how this program was going to function for me and my family. We know that this will not be easy, but she definitely made me feel better knowing the end result will be worth it and that they were here to help along the way.
Reviewed Aug. 23, 2017
I am very pleased with the service you gave me. You explained everything very clear and give confidence to the client. With your explanation you gave me a light at the end of the tunnel. You are a great hope to everybody that has the same debts problems as me. You are very professional in your work.
Reviewed Aug. 23, 2017
We had way too much debt, got behind and were just barely paying the minimums. NDR helped us out with their program, lowering our monthly payments from $1600 to $900. It was a huge relief to be on a schedule we could handle, slept a little better at night too. Their support was great and the customer service is excellent.
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