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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 339 Reviews 50475 - 50625
    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    Everyone I interacted with was amazing, very thorough and attentive. Explained the process very well. Made me feel at ease and not pressured. Jim communicated as if we were friends and I wasn't a customer. Once all this is over and my debt is cleared I will recommend others to use the service.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I had a great experience with the first customer svc rep (Katie) who was so patient with me and helped me understand the whole program. Katie was great! She made me feel comfortable talking about my debt and what she (NDR) could do for me and my situation. She has great customer svc skills and an asset to your company! Carolyn (welcome/underwriting dept) was great as well explaining everything about what I needed to know about the final details on how the program works! I feel that your company has the right people working for you because they make your clients feel that they can really help you get out of debt sooner and make you feel good about yourself again! Thank you so much!

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    Customer Service

    Reviewed Aug. 23, 2017

    NDR has helped me see the light at the end of the tunnel! Customer service is fantastic! They get back to you very fast on special requests and they actually seem to care! Cannot really find that much anymore!!! NDR is the best!

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    Reviewed Aug. 23, 2017

    And finally, a light at the end of my Debt Tunnel! The company was amazing in working out on plan, and reassuring me that everything is going to be okay! I now have a payment plan I can manage, and know that in the near future, I will be FREEEE!

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    I had worked with a company before that's similar to National Debt Relief and I was trying to find this online but I found NDR instead. They had a good ring, so I went ahead and used them. I had credit card debts that were weighing on me and I decided to get rid of them as quickly as possible. NDR seemed legitimate and the reviews on them that I read were positive as far as people’s experience and the professionalism of the company. So, I called NDR and the person I spoke to was very professional. He didn’t make me feel like a loser for having to use their service. He went step by step through everything. I sat there at my computer while he was at his, and we went through everything that I had to sell out and what I needed to do. He never left my side and he was there throughout the entire process. Their communication with me has been excellent. Any time I’ve had a question, they’ve been there to answer with no hesitation.

    So far, we have resolved two of my debts and there are three more. NDR has always been able to get an excellent settlement and a payment plan that works. When they come to a resolution, there are some extra payments that I have to make sometimes in order to build up the balance by the time that they need the funds, but that has always been painless. They also warn me ahead of time so I wouldn't be scrambling. They always get my approval before they say yes to any settlement. The cost of the program is reasonable in relation to the quality of the service that I got from them. I don't check on them every month. They keep a percentage of everything but I don’t feel it because it’s all divided up, and then eventually I'll be done with the program.

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    Staff

    Reviewed Aug. 23, 2017

    All of the team members at National Debt Relief are very pleasant. I like that they keep their word. The ones that I usually work with have always been very knowledgeable and helpful, so I've always had a great experience with them. NDR has definitely been a lifesaver. Credit lines have definitely improved my life a lot. The exciting part is I'm going to be out of debt soon because of them.

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    Staff

    Reviewed Aug. 22, 2017

    Ariana was very helpful and helping. She was polite and she went over everything very well. When I couldn't hear her she was right there calling me back checking on everything. She did a fantastic job. If ever anyone ask me I would recommend National Debt Relief Corporation. Just did a fine job helping me.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Very great experience! Elizabeth and Paul made sure I understood everything and didn't have any questions. It was very easy to set up and I am looking forward to being able to make ends meet again. My payments are far lower than what I am paying now.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I am satisfied with the customer service, it was helpful and pleasant. Service was quick and easy to maneuver online as well as over the phone due to the great people assisting. Overall, I am glad to have chosen National Debt Relief.

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    Staff

    Reviewed Aug. 22, 2017

    I have not been involved with National Debt Relief long enough to really give a good evaluation, but every one I have dealt with have been very professional and seem to know what they are doing and give sound advice. Very pleased with National Debt at this time.

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    Customer Service

    Reviewed Aug. 22, 2017

    My current experience with NDR has been great so far. I've only been with them for 2 months, but they have been upfront with me about all aspects of my current debt situation. I have received all correspondence and emails from NDR as per my conversations with them and have only positive words from them and their organization. I am happy that I contacted them to help me in my most dire situation.

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    Staff

    Reviewed Aug. 22, 2017

    It is a very awesome company to help with your debt. I am very pleased and excited to get the help I need to be relieved from debt. The company looks and your debt very closely and carefully. I also like that they were honest about no hidden fees. The Debt Specialist also makes sure you understand everything. Great Company!

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    From the first phone call, my agent was excellent. He was very understanding and well informed. He talked me through the entire process, answering every question that came up. This is a very stressful time and all of the people at NDR helped make this situation a little more tolerable.

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    Staff

    Reviewed Aug. 22, 2017

    Everyone always seemed to want to help me with my situation. They really seemed to care about helping get into a better financial situation. I Highly recommend to anyone wanting to get out of debt. Thanks to everyone for their support.

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    Staff

    Reviewed Aug. 22, 2017

    Very easy, no surprises, employees very helpful. Was not sure at first but as time went on everything went very smooth and simple. Recommend for anyone to do this service. Credit scores recovered quickly and now back on track debt free and great credit. Thanks National Debt Relief.

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    Price

    Reviewed Aug. 22, 2017

    Too expensive. I was not explained that the fee is charged for the debt owed and not the settlement amount, a rip off! When I found out about this it was too late they had already made all the money they needed to make. Not satisfied.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    The staff are very knowledgeable and rendered exemplary customer service, rendering personable attention to detail with products and services available under program; electronic system support exhibited ease of operation, which ensured consumer being well-informed with the process. This is an answer to prayers to be one step closer to being DEBT FREE!! Will definitely be recommending this program to friends and family.

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    StaffTransparency

    Reviewed Aug. 22, 2017

    I'm very glad I chose National Debt Relief to help me out of debt. Everyone so far have been very helpful and professional. Each step to help me out of debt was explain well and all my questions were answer. The feeling of having a dedicated team to helping me out through this time has me feel wonderful. I would definitely recommend family and friends.

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    StaffProcess

    Reviewed Aug. 22, 2017

    Wade ** made the initial process painless. He was knowledgeable and friendly. The gentleman who verified my information was also knowledgeable and friendly. The process was easy and I am looking forward to completing the program. It is a huge stress relief.

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    Verified purchase

    Reviewed Aug. 22, 2017

    My experience has been great. I am receiving notices that state when my Adecco will be paid in full instead of notices of unpaid bills. Thank you National Debt for helping me get back on the right track!!! I no longer have the stress associated with feeling like I am not honoring my financial obligations.

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    Reviewed Aug. 22, 2017

    I am very impressed on how my account is being handled! I was told in the beginning it would take 4 to 5 months to start working with the creditors and they have settled 2 of my accounts already - that makes me very happy!

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    Reviewed Aug. 22, 2017

    This company has provided straightforward and reliable information. From the beginning I got the sense that they told me what they really could do, not what they thought I wanted to hear, and certainly not what I already knew or thought possible on my own. After a few months into the contract, so far I have no complaints about how things have developed.

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    PriceStaff

    Reviewed Aug. 22, 2017

    Working with National Debt Relief was so easy; after a painless, quick and easy set up process I was done. The monthly settlement payments were affordable and manageable. The representatives were super friendly, you could just tell they really wanted to help me become debt free! With the help of National Debt Relief I save THOUSANDS... I'm now 100% debt free and have never been happier!

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    Staff

    Reviewed Aug. 22, 2017

    Everyone that I have talked to have been courteous and professional. Each person reviews my account before making suggestions to better my situation in that I am able to continue forward on the program at the same time addressing my setback. Some have even gone the additional step to update any changes to my file that confirm changes made to my account. I am very thankful.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I like the fact that no one talks down to you. They are understanding and non-judgmental. When you fax or email them they get back with you quickly. They keep you informed on everything requiring your account. They stay on the phone with you to verify that you receive documents that need your signature.

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    Verified purchase

    Reviewed Aug. 22, 2017

    I am so glad that we signed up with NDR. We are eliminating a lot of debt and puts us on target to be in a much better financial position. We have only been with them for a little over one half of a year and already three are resolved.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    Still am bothered by the creditors by phone even though this has been set up for almost 2 months now. Thought this was going to be a smoother transition than it has been. Still getting tacked on late fees by the creditors also. How is that supposed to help eliminate the balances if they can keep adding more late fees to the account balance?!?! I thought this process was supposed to stop that so that wouldn't do this!!!!

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    Reviewed Aug. 22, 2017

    Was very hard to deal with my creditors, but thanks to National Debt Relief now I feel more free and more secure because I trust in you, you are helping me with my creditors. Still it's a long way to walk to finish my payments but I can breathe. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I had a great experience with both Jaymes and Johnny. Couldn't ask for better professional customer service. Both were thorough, patient and answered all my questions to the fullest. After speaking with them I had no doubts or concerns regarding my debt and the process of repair. Definitely will recommend to friends/family.

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    Reviewed Aug. 22, 2017

    Before I contacted National Debt Relief I was in debt of over $14,000.00. National Debt Relief took up my case, and assured me that within 36 I should be debt free. To my surprise I received a check for almost $3,000.00 before 36 months and now have very good credit and is debt free.

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    Verified purchase

    Reviewed Aug. 22, 2017

    I am so thankful for what National Debt Relief has been able to do to help me get out of debt. I am finally able to breathe and know there is light at the end of the tunnel. I appreciate how hard they work to reduce my debt and keep me updated on all the progress they make with each creditor.

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    PriceStaffTransparency

    Reviewed Aug. 22, 2017

    Everyone was very willing to help and information was given and questions answered. I was able to sign my paperwork and all the information explained to me. They are allowing me to get my life back. All paperwork was very good at explaining and I am able to contact someone at any time.

    Updated on 8/10/2018: National Debt Relief figured out what I could afford to pay and the cost is fine. They're doing a great job getting a lot of my debts paid off quickly and they have always been polite in my interactions with them. Now, I'm paying off my debt and I can't get any better than that.

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    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    Good experience so far. I appreciate the communication from National Debt Relief. Also, hoping to hear more about my resolved debt in the near future. I've heard from two so far and have three or four more debtors to settle with. I pay $333 per month. Hopefully I am on the way to better days.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I was really satisfied and amazed with the customer service. Michael answers all my questions in a professional manner, I will recommend friends and family to National Debt Relief because of their representatives. Thanks from the bottom of our heart for helping us.

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    Customer ServicePriceStaff

    Reviewed Aug. 22, 2017

    Due to some unfortunate circumstances I incurred $16,000 in credit card debt. I was constantly being called and harassed by collection agencies. I called National Debt Relief for help. From day one, they were encouraging, helpful and supportive. They reached out to my creditors, negotiated payment amounts, and reduced my debt. Miraculously, the debt collectors stopped calling me. National Debt Relief put me on a payment program and a schedule of payments that I had to make to them. The payments were affordable. By following their regimen, I was out of debt in a little more than 15 months. I am debt free and grateful. I could never have done it without them.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I was pleased with the superb level of customer support National Debt Relief provided me during my program. I was kept informed during every step of the debt relief negotiations. In addition to being satisfied with their customer service support, their follow up procedures to ensure that I received the best quality service was remarkable.

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    Staff

    Reviewed Aug. 22, 2017

    So far everyone has treated me with understanding and have made me feel better about my situation. I find everyone I have talked to very professional and courteous. I feel very good that my debt will be taken care of well and I have no worries. Thank you so much.

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    Staff

    Reviewed Aug. 22, 2017

    Great service, expert advisor, very friendly. They make sure you are satisfied with the outcome. Would recommend them to other people who would need their services! They are rated #1 by Google and I can see why with the great service they provide.

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    Staff

    Reviewed Aug. 22, 2017

    Andrew was excellent! He was very compassionate in helping me resolve my debt. He was very understanding. Also all the other people I have talked to was very helpful! I appreciate EVERYTHING National Debt Relief have done for me! Thank you!

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    StaffProcessTransparency

    Reviewed Aug. 22, 2017

    The representatives were extremely knowledgeable, and helped along each step of the process. They explained the program and made sure I understood all of the steps, and how the program will run throughout the 38 months. The only thing that could be better is if the representatives slowed down in their presentations, and didn't get so caught up with reading the printed instructions that the client has to cut in more than once to get their attention away from what they are reading.

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    Customer Service

    Reviewed Aug. 22, 2017

    This has been an excellent experience so far and I am very thankful that I made the phone call to start this process. It took less then a week to get everything started and all the documents signed and sent in. The customer service was excellent.

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    I am very happy to say that I have never had to utilize any companies such as yours in the past. I had come on some tough times and was really unsure of what I was going to do; THEN I heard about your company through email. Your staff was very knowledgeable and help through this difficult time. I was given options and suggestions, with time to process and understand what I was asking for. Thank you.

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    ProcessTransparency

    Reviewed Aug. 22, 2017

    It was a very emotional thing to approach a debt relief company. But I found National Debt Relief to be very clear credible and consistent. I was always able to get clear answers to my questions and the process worked really well.

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    Staff

    Reviewed Aug. 22, 2017

    This is obviously NOT a pleasant situation. It's one very small step short of bankruptcy, so very unpleasant. But your staff - both the front line intake and the welcome call: follow up - were so professional, helpful and friendly that they took a big bite out of the unhappiness.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I was ashamed of the situation that I had gotten myself into. I actually just called as a fluke one Saturday afternoon but I'm not sorry that I did. All of my needs were taken care of; I was notified timely of any situations that may have come up during the process and I was able to keep up with the activity of the account. I was very pleased.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    The initial experience was very positive. I felt like I had an ally. But as the months went on, I was receiving only negative contact from the creditors and nothing from National Debt Relief. When I called to bring up my concerns, I was passed around a fair amount, and then the woman I ended with was impersonal and couldn't help me. She just told me to wait. I got that same response when I called a month later. It wasn't helpful. Things are fine, but it hasn't met my expectations.

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    Reviewed Aug. 22, 2017

    I had a good experience... The only thing is I would of liked proof that all my debts were paid off in writing and if I had any money left over in my account. I would highly recommend National Debt Relief. It's nice to know I paid my creditors back of what I could afford.

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    Reviewed Aug. 22, 2017

    I had accrued debt due to relocating and medical bills and called out to National Debt Relief for help. They helped negotiate with the creditors and now I am completely debt free in less than 2 years. My credit score is 730 now and very pleased!

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    StaffProcess

    Reviewed Aug. 22, 2017

    The representatives were very professional and informative. They answered all the questions I had and didn't push for me to join the program but rather provided the necessary information I needed to choose to join. I would recommend this program to anyone looking to get out of debt.

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    Transparency

    Reviewed Aug. 22, 2017

    From the beginning of my journey on cleaning up my debt National Debt Relief helped me. They ask me to explain my situation and then described how they would help me. I felt a sense of relief from the beginning. Everything thing they said they would do they did with excellence. I recommend them highly!

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    Staff

    Reviewed Aug. 22, 2017

    Our dealings with National Debt Relief have been a great experience with a tough situation. The people there are knowledgeable and set your mind at ease. We are in the beginning of the experience but so far it has been absolutely wonderful.

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    I like the way National Debt Relief help me with the process of debt. Every time that I called the company all the representatives were friendly and polite to answer my questions. Any person that needs to solve his debt National Debt Relief is the best option.

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    Talking about financial difficulties is very difficult for me. However Camille calming voice and his patience in explaining this process to me made me feel that there is hope at the end of the tunnel, and that I will be able to recover my credit. Then last night I spoke with John to finish the welcome call, and that was another very pleasant experience for me. Please thank them both on my behalf.

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    Staff

    Reviewed Aug. 22, 2017

    Great job working with my creditors. The experience with them gave me relief in the way they continue to solve the problems that aroused professionally. I am very happy with company. I have work with the creditors before I finally worked with National Debt Relief and their results were much better than I did.

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    ProcessTransparency

    Reviewed Aug. 22, 2017

    When I first contacted NDR about the program I was given information and the process is way different than how it was explained to me. My credit is worse than before I signed up with them. Nothing has been done with my account either. This is not a beneficial program from what I have seen.

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    StaffProcess

    Reviewed Aug. 22, 2017

    Everyone was very helpful and made sure that I understand what I was doing. Very fast to start the program! A new start for me so I can enjoy my retirement. Had almost everything done in a hour or so and I was very happy. I would recommend this program to anyone who is in need of Debt relief.

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    StaffTransparency

    Reviewed Aug. 22, 2017

    Experience was excellent. Have excellent service. Very clear on what needs to be done and how use could help!!! Alton ** this is who I was speaking to and he went over all the documents with me. Made it easier for me to understand.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    They need to strengthen communication amongst their employees. Apparently nobody knows who called clients and information is misconstrued. Payment accountability lacks professionalism. Started to become a rat race to reach customer service. The chain of command is not easily accessible. It overall can be a better company by improving communication.

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    Reviewed Aug. 22, 2017

    My credit rating did not improve, but having you guys handle getting rid of the debt was truly a blessing. It was credit card debt that I started a long time ago when I was foolish. With that and my student loans - it was too much for me to handle. I thought bankruptcy was my only choice.

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    StaffProcessTransparency

    Reviewed Aug. 22, 2017

    From start to finish this was a stress free exercise. The representative that helped me was very transparent about their fees, and very understanding of my situation. I would highly recommend this program to anyone struggling with uncontrollable debt like I was.

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    I called to see if I could get help paying my debts. I talked to Kathy **, who was very nice and helpful. She explained your program and what was involved and how long it would take to pay my debts off. I also got a call from Andrew who went over everything again explaining it in more detail which very helpful. Both Kathy and Andrew were very polite and answered all my questions regarding the program.

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    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    I signed up with National Debt Relief because I wanted to clear my debts, as I was 73 years old at the time. I was pleased with the service until the debts were taken care of. I was told that there would be a "graduation" when my debts were cleared - whatever that meant. I never did know what that meant and I never heard from them again. I later discovered that my credit rating was poor. I also noticed that they took too long in notifying a couple of creditors and was turned in for collection. I was hoping they would help clear this up but it did not happen.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I keep getting calls from my credit cards and I hate that. I also hate the fact my score will go down. I have worked hard to try to bring it up. I would think the creditors would like one taking action. I understand the process though and it was very helpful doing it all on the phone. I have always gotten my answers when I have asked question either by phone or email. I appreciate that as well.

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    Customer Service

    Reviewed Aug. 22, 2017

    From the start, great welcoming call. I felt I was able to express a overhead burden with ease. I really don't know how this all works but I'm more than sure that by the end of this program, I'll come out on top and able to provide once again. All in all great first experience.

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    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    I was very pleased with the communication NDR had with me, and the way that they worked with me, to make sure I could afford to make the appropriate payments to help myself become debt free. I never felt out of the loop. And I am very happy to be debt free. Lesson learned.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I used this service to help with my debt. From day one it was wonderful. The people all of them were very patient and honest and understanding. They worked for me at all times and kept me abreast of everything that was going on. Anytime I called they were able to assist me and take care of any questions or concerns. They emailed me all information. They worked hard to get the best payments plans for me. I was very happy with their services and would highly recommend!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    We are so relieved that our debts are being handled in a professional manner. It is devastating when you cannot pay your bills on time; however, the assistance that we received allowed us to treat our creditors responsibly. We're no longer apprehensive when the phone rings. It was a relief to give our creditors contact information for National Debt Relief. Highly recommended!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Due to a confluence of financial and health issues, I was floundering to stay afloat and unable to keep up with loan and credit card debt. I saw NDR's ad on TV, called, and it was the best move I could make. The people are polite, thorough, answered all my questions, and set me up to become debt-free in a few years. The collection calls have stopped, as has the stress!

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    It was a great help for me to be a part of this program. Most of the people I spoke to were very helpful and pleasant especially Carter ** and Mr. **. I had a bad experience once with Felicia **. She has bad customer service. Almost made me backed out of the program.

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    Customer Service

    Reviewed Aug. 22, 2017

    When you don't know where to turn just ask. You will get fast answers to any question, and there are no dumb ones. Hopefully they can clear your maybe I can or maybe it won't like before. Just ask and don't be afraid. You will be glad you made that phone call. I AM.

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    Reviewed Aug. 22, 2017

    We are not half way through our debt yet but so far we have been extremely satisfied with National Debt Relief. We are able to sleep a little more since they have taken care of things. Thank you National Debt Relief.

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    Staff

    Reviewed Aug. 22, 2017

    Everyone was polite, helpful, thorough and kind. I felt like they were working to help me!!! The representatives took their time to help me understand everything and took the fear away from what I am embarking on. I couldn't have asked for more!!!

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    Reviewed Aug. 22, 2017

    I am extremely pleased with attention that I receive from individuals who handle my financial affairs with National Debt Relief. First of all, the young man by the name of Joshua, who corresponded with me by phone and e-mail, was extremely kind and careful as he explained the details of the program. He answered all of my questions fully and with great detail. I find the Client Welcome Package to be very helpful in describing the details of the program.

    I have used, at one time or another, the contact information: phone numbers, fax, creditor hotline and e-mail, and I have always received immediate response to my questions and request for information. I make extreme use of the Toll Free number, listed in the Welcome Packet, and the response is always kind and generous and careful, that I get the important information that I need. I am extremely please with the service of the National Debt Relief Program.

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    Reviewed Aug. 22, 2017

    The process was easy and the people were very friendly, courteous and walked me through the process line by line. It just makes sense. I didn't think I would use this type of service but after realizing the savings I could potentially save was just outstanding.

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    Staff

    Reviewed Aug. 22, 2017

    The rep made a great impact on my life along with having such a loving spirit. We were able to laugh and handle business at the same time. I hope to speak with her always if I could. Thanks! She deserves a raise. I should say!

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    Reviewed Aug. 22, 2017

    I was glad to get the relief off me. I was struggling. I got over the my head but thanks to National Debt Relief I finally can breathe. I thank them. It's going to stop all the harassment call from sun up to sundown. Call Debt relief. Gave me a peace of mind that I needed.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    National Debt Relief has been terrific. They have done every thing they said they would do and already they have settled several of my debts. When I have had a reason to call them the customer service people have been helpful and polite. I would highly recommend the company.

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    Reviewed Aug. 22, 2017

    I just wanted to take a moment to Initially Thank the 2-Reps, from NDR that helped explain and enroll me into the Debt Relief Program. Since I have never had to do something like this before; both Rob and Victoria, walked me thru the process and explained and answered all my Initial questions. They were both very professional in the way they took care of my case. At this time, I just want to thank Them and NDR. I hope this will help in resolving my current Debt Situation. Thanks.

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    Reviewed Aug. 22, 2017

    I want to thank you for all you are doing for me. You guys have been patient with me trying to help me find a settlement that I can handle. I had been trying to find a debt relief institution that would help me the best way to pay off my bills. I could use a vacation but I just don't have the funds at the moment. Getting out of my debt is the most important.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    To get to a customer service agent took a very long time, once I got to a agent I was very satisfied with the agent response. I am a little concerned about the length of time it will take to get things started but I think it will all work out. Your automated help could be helpful in some cases.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I admit I had my doubts when I first signed up with NDR. I'm glad I stuck with them now that it's all said and done. They went above and beyond to assist me every step of the way. When one of my creditors became aggressive and moved against me legally, I was terrified. It had me so stressed I started having a nervous breakdown. I immediately called them and was essentially told they'd take care of everything. Never heard back on the subject until they had reached a resolution with the creditor. These guys delivered on everything they promised. I'm so glad I was recommended to them. Worth the time and the effort!

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    Reviewed Aug. 22, 2017

    I've only been with them for about 2 months so how they go about resolving my debt issue has yet to be seen, but I will say the whole thing just makes me very nervous and I'm concerned I made a bad decision signing up.

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    Reviewed Aug. 22, 2017

    Well this process is described as a debt solution but one month into it and I have seen no efforts being made as to settling my debts and I am being left with anxiety to boot. I gave 3 stars because it is early in the process and I am holding out that what was said would happen, will happen.

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    Reviewed Aug. 22, 2017

    The staff was very professional and has kept me informed in the process from step one. The staff wants to keep me informed and be part of the process the whole time. Staff is very knowledgeable and quick to respond to any questions. Staff is friendly and helpful.

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    Staff

    Reviewed Aug. 22, 2017

    This company lifted a huge weight off my shoulders. They are very helpful and unlike other companies, they really want to help you. I have so much debt so it wouldn't be a quick, but they work with you and help you out the best as they can.

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    Customer Service

    Reviewed Aug. 22, 2017

    It did what I needed it do to: get me out of debt! It took longer than the projected time, but customer service was always prompt and helpful. I didn't receive the debrief package at the end though. I'm happy I used this service and grateful I don't need it anymore. Thank you!

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    Reviewed Aug. 22, 2017

    After losing our jobs it was a while before finding work. We incurred a lot of debt. The new job didn't pay well and we couldn't keep up with payments. With no idea what to do I saw a commercial for National Debt Relief. I checked them out online and gave them a call. The gentleman I spoke with was able to get everything started right away. He explained how it all worked. We were debt free in less than 2 years! They continued to negotiate on our behalf so we finished earlier than planned. The day I got a letter telling me we were finished I couldn't believe it. I called to be sure and they confirmed it. I cried, I was so happy and relieved. I don't know where we would be if not for their help. Love you guys.

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    Staff

    Reviewed Aug. 22, 2017

    I have only been a customer for two months but so far everything has been great. The set up was real easy and the staff members were great??? The only other thing would be to make the papers that need to be copied easier to copy on a home scanner instead of having to take them somewhere else and having to pay to have them copied.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Reaching this point of financial desperation is bad enough! However, when you feel the support and professionalism that the Customer Service representatives working for National Debt Relief provide during these terrible times, you know there is a light at the end of this long tunnel. I am still nervous and feel terrible about the prospect of getting a horrible credit report after all of this is over. Nevertheless, I feel safe knowing that this company is experienced, provides me legal support should the road become bumpy, and is constantly by my side. Thank you!!

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    Staff

    Reviewed Aug. 22, 2017

    I was amazed at how thorough and professional the people I talked to were about so much! They made me feel comfortable about this and doing the right thing for my circumstances. Adam and Kaily were very informative and helped me to understand any questions that I had about debt relief. Thank you so much!

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    Staff

    Reviewed Aug. 22, 2017

    Since the beginning of my contact with National Debt Relief counselor LaShonda ** she has displayed exemplary support on my personal finance situation and shared with me a great plan on how I could reach a goal to make me ultimately debt free of my creditors. Thanks much for all your support

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    My debts have not been settled yet, but so far I'm very happy with NDR. The representative with whom I first spoke had the answer to every question I asked. He gave me accurate, helpful info. The entire process couldn't have been easier. I highly recommend NDR to anyone struggling with debt.

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    StaffProcessTransparency

    Reviewed Aug. 22, 2017

    I was very pleased with the pleasant and very professional manner of Ivori ** during the process. Also, Mona of the Client Success Team reviewed the information and answered all of my questions in a clear and precise manner. I look forward to getting my credit under control.

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    ProcessTransparency

    Reviewed Aug. 22, 2017

    I am grateful for the manner in which my integrity was handled. Never having been late on my accounts and trying to make the best of a very bad situation in life, I felt that I was finally given room to breathe somewhat. I was given all the information needed to submit my application and it was responded to quite speedily, to my surprise. Everything was handled in rhythm with the process required. When I explained to my husband, who was very reluctant and mistrusting, to my surprise, he agreed and is quite pleased with the process so far. Thank you. I know we have a ways to go to finally pay these bills, but it's certainly a great start at our age.

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    Reviewed Aug. 22, 2017

    I liked your service very much. It helped me to pay off my creditors in a structured and efficient manner. The only problem I had was, that when a settlement was agreed upon, let's say with three creditors, I had a difficult time paying the agreed upon settlement. If they could be spaced out more, it might have made it easier for me to handle the payments. The way it was, I was frantic and stressed out when the payments has to be made. Maybe this is all part of getting bills paid?

    But on the whole, I'm glad you helped me to negotiate with my creditors. I couldn't have done it without you. Thank you!

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    StaffTransparency

    Reviewed Aug. 22, 2017

    The agent explained everything clearly and took her time to make sure I understood and explain what I did not. She also had great mannerisms, and made me feel like I made the right decision in doing this. I'm very happy with my experience thus far and excited to start to rebuild my credit.

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    Reviewed Aug. 22, 2017

    I am very pleased with the Professional service and how detail the entire process was. No calls, no hassles and peace of mind. I will tell everyone I know in need of their service. From day one to the end of the program it was done with integrity

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I had a very positive experience with National Debt Relief. They were knowledgeable, pleasant, and always reassuring when I called Customer Service. NDR was always on top of each situation that I was concerned about, and made me feel at ease. From my personal experience, I would definitely recommend them to others.

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    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    I highly recommend them. They made settlements with my credit card companies that I could not never done. I am debt free and it feels great. Always received phones calls with lots of updates on my account. I have told all of my family and friends.

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    Reviewed Aug. 22, 2017

    The service they have provided thus far has been excellent. When you call they are knowledgeable and answer your questions intelligently. The services have eased my stress level from day one. I have no doubt that this will continue throughout the process!

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    StaffProcess

    Reviewed Aug. 22, 2017

    I was very pleased with the process. We shall see if we run into any problems with the negotiations with any of my debt. The people who helped me were very helpful and patient. Would recommend to friend and families.

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    Staff

    Reviewed Aug. 22, 2017

    Such a professional and friendly company. Has put debt consolidation at ease. I wouldn't recommend anyone else. Great staff. Better state of mind when dealing with such a stressful topic. I am also a fan of their client portal, you can check it any time.

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    Reviewed Aug. 22, 2017

    This is the best program to get into, to relieve your debt... I finished the program early because I put in extra money monthly... They are very patient, helpful and professional and whenever I called, they took time with answering my questions... and any changes made to your situation, they called... I cannot thank them, enough...

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    I started the program with over $15,000 in credit card debt and paid it off over 3 years. I have been completely debt free for 1 year now. Most of my debt was accumulated over the course of college and the first year or two in the work force. This program allowed me to pay back my debt and not completely ruin my credit like bankruptcy would have. I was impressed with how easy this program was too. They do all the hard work for you. You don't have to field credit card collection calls anymore. They simply call you when they've reached a resolution and allow you to accept or refuse it.

    My only complaint was that I went through a divorce in the early days of starting this program. My ex-husband had been the one to set up the account so his name was primary even though the majority of the debt had been mine before the marriage. We agreed that I would take over the payment of this program after the divorce. Because his name was primary it made it rather difficult to change anything. Other than that I had a positive experience.

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    Reviewed Aug. 22, 2017

    Always helpful and willing to answer all my questions. All staff are knowledgeable. The entire process is very well explained and documented. I was very hesitant to start this process but they were so helpful every step of the way. I would recommend them to my friends and family.

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    Reviewed Aug. 22, 2017

    Overall it was a good experience. It is a lot to take in on the first interview. After I read your booklet you sent me, and a few calls to you I felt more at ease. All the people I talked to were extremely courteous, and helpful. I feel comfortable with NDR handling my case.

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    Staff

    Reviewed Aug. 22, 2017

    I was very satisfied with my experience with this company from beginning to end. I appreciate the frequent check ups and how thorough each representative was while handling my specific needs. This company was perfect for the situation that I was in and I would definitely recommend this service to someone else.

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    Staff

    Reviewed Aug. 22, 2017

    These guys are the bomb! I always had a courteous person on the line when I needed to talk with them. They helped me get rid of 6 huge credit card debts and it took awhile, but after all is said and done it was a great feeling to be done with the mountain of debt I had created for myself. My job of course, would never have provided the funds to get it done. Without their help, I would still be struggling.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    National Debt Relief is doing a great job. They continually keep me informed of my accounts, my settlements and I am appreciative. Their representatives are courteous and are able to answer any questions that I may have. I am grateful for all the work that they do. They are doing an awesome job.

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    Customer Service

    Reviewed Aug. 22, 2017

    Great customer service, provides an amazing service that saved me money, have recommended to friends time and time again who are considering a consolidation loan or even bankruptcy. Saved at least 50% after negotiations and, whereas my credit score dipped at first (as is normal), my score had recovered and improved before I even finished making my payments. Anyone struggling with maxed out credit cards should consider.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I want to give credit to Max ** for being one of the most helpful persons I have ever spoken to on the phone for any reason. He knows his material 100% and is very knowledgeable regarding any and all questions. The next person I spoke to for finalizing the paper work was a complete opposite of Mr. **.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Great service. Fantastic customer service. Very professional, compassionate, and caring. When you're dealing with such a stressful issue in your life, it is outstanding to find an organization that cares about you and helping you get your finances in order. Every single person I spoke to was absolutely great. I highly recommend their services.

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    StaffProcess

    Reviewed Aug. 22, 2017

    I was so struggle and have a hard time to pay all the bills. Now with this program that I just got are very helpful. I would recommend this to all of my friends and families. Now that I got this... I do not have to worry all my creditors to be calling me all day. I'm in now living so peace and calm. Thanks.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Still receiving bills. I haven't heard any response from the person who assisted me with starting this program. Sent an email. Still waiting for an answer. This concerns me because I'm paying this company and the companies I signed up for to get help.

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    StaffProcess

    Reviewed Aug. 22, 2017

    Very helpful people that made me feel confident with my decision to get out of debt. I was given the information that allowed me to make this important decision. I felt that they were and will be there for me throughout this process. Now I feel much better and a huge weight off my shoulders with getting out of debt. Thank you.

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    Process

    Reviewed Aug. 22, 2017

    National Debt Relief has been a complete life saver for me! I was drowning in debt and I didn't know what I was going to do. I've never regretted this program for one second! I highly recommend it to anyone who is struggling with financial problems! You'll never regret it!

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    StaffProcess

    Reviewed Aug. 22, 2017

    This program has been a great help during this difficult time. The staff is professional and responds quickly to questions. They are with you every step of the way which gives you the confidence you need to make the decision to use a program like this to resolve credit issues. I would definitely recommend this program to anybody out there needing credit assistance.

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    Process

    Reviewed Aug. 22, 2017

    Just started program but so far so good! Started program 2 months ago and settled one account so far! One down many more to go! Looking forward to good results! My husband lost 25 % of his income and I was taking care of our elderly parents for several years. They have moved on and I lost that income also. We felt overwhelmed and smothering in debt! Paying for groceries and utilities with credit cards for about 4 years... Could not continue on that path... Needed relief so contacted National Debt Relief now we can sleep at night!

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    Reviewed Aug. 22, 2017

    Thank you for making my life a little more simple in these processes. We still have a way to go. I will feel more at ease when the creditors are contacted. And accept the offers so we can pay them off. I'm sure God has sent me to you. Again thank you.

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    Customer Service

    Reviewed Aug. 22, 2017

    They knew what they were talking about, what course of action was best for our situation and was done quickly. They followed up with email and phone calls, gave us all the information we needed to proceed with creditors and made us feel at ease.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    My husband and I have been drowning! We pay minimums every month but are literally left with NOTHING. NDR is really helping to let us breathe again and work to get out of debt, and never turn back. Our initial contact with Katie was so helpful! She answered SO many questions. I think I can count at least 20 emails back and fourth of me just asking questions. She really helped us realize this may not be such a bad decision. Our contact with the young man from the welcome call; he was so very informative and precise and made sure we understood every thing he had to say. Definitely a great team.

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    Reviewed Aug. 22, 2017

    I Do what they say they will do! Saving me thousands of dollars by consolidating my debt, and negotiating with my creditors. I am glad I decided to take this step to financial freedom. I am a very satisfied client!

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    Reviewed Aug. 22, 2017

    Most settlements were over what they said they would be and when cc company's want to sue me for money they charged me extra 200 dollars for paperwork to sent to court. Then they settled with cc company right after I paid. They did this 2 times.

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    Reviewed Aug. 22, 2017

    I had an awesome experience with National Debt Relief. I was skeptical at first about how this would be achieved but the end results were fantastic. Everything they said would happen, did happen. There were no surprise or hidden fees, and I was still able to live my normal life during the whole process. I would recommend anyone in a situation where their debt seems out of control to at least give them a call.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Greg ** contacted me after I made first inquiry. His candor and professionalism was of the highest level. I work at a National Cemetery and work closely with grieving families to include the families of service members who have fallen in combat. With that said when I tip my hat at Greg **, it is important to know the perspective I have professionally to know where this compliment is coming from.

    The gentleman I spoke during the welcome call was very informative and professional, very nice man, unfortunately the man had a long name that I did not remember. I was very reluctant to pick up the phone, my choice to move forward depended solely how I was going to be treated by the person on the phone, Greg is a tremendous asset to your company and a very empathetic human being. I appreciate the help and God bless all of your staff for helping people who are jammed up like me. I send peace and love to all your families.

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    Staff

    Reviewed Aug. 22, 2017

    I felt good in the hands of the people at National Debt Relief. They answered every question, and pleasant to talk with. I feel so much better and I am debt free from all the work they did. All in all they made my experience with debt much easier for me.

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    Process

    Reviewed Aug. 22, 2017

    The program is awesome for paying back your debts. NDR negotiates with the creditors on your behalf to reduce some of the interest etc. so that getting out of debt is more attainable. This is my second go around and they added some new fees but overall 5 stars!

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    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    I felt very comfortable with the debt counselors. It made for a pleasant experience. The debt counselors took the time to explain the plan to me and even after the initial calls were made I knew they would be there for me if I had any more questions. Thank you.

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    Customer Service

    Reviewed Aug. 22, 2017

    My bill collectors keep calling and they say you guys need to call them!!! But you haven't!!! All have your name and number but all companies say that you guys NEED TO CALL THEM AND YOU HAVEN'T!!! Why??? PLEASE CALL THEM!!! PLEASE CALL THEM!!! PLEASE CALL THEM SO THEY STOP CALLING ME 5 times a day!!! Please contact the companies my wife, Mary and I, Robert ** stop getting all the phone calls! Each company says that you guys need to call them!!! Please call them!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    My customer service rep was very, professional, and helpful. It was nice to feel like I had a "friend" helping and not a "collector". No judgment, just exceptional and timely service. Even when I was not sure what to do, she helped me find a way!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    From the first call I made to start my debt relief I felt relief. I was answered all my questions I had and the customer service advisor was great. I indeed recommended to a friend and she herself also join the relief of debt. From the timeframe I was given that I would be debt free actually was even sooner. Great company.

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    Reviewed Aug. 22, 2017

    NDR Is only interested in what money they are going to make. With that aside, I am one of their clients which I do not feel that way. I feel more like I am indebted to them. I have went to recording my conversations on how they treat me anyway. They make a deal with the debtor and expect you to come up with the money to cover their deal. I came to NDR because I was unable met the obligations I made after income changes. Up to this point every thing NDR has saved me as they strongly indicate, I have giving to NDR in fees and other things they want me to do as sending Registered letters. I do not work for NDR, I asked for their help because they stated to deal with and help get you out of debt quicker. It has went from Approx. 3 yrs. to maybe 5 yrs. Am I happy? NO!

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    StaffTransparency

    Reviewed Aug. 22, 2017

    The person was clear on what was happening with settlement. He was polite and made sure I understood was required to settle. Thank you for updating me on this matter. I understand additional funds would be required and he split them up for me and explained exactly when they would be required.

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    Reviewed Aug. 22, 2017

    When I first applied to the program I asked if there will be any settlement or monthly fees, the representative said only a $9.99 monthly fee, no additional costs. I was supposed to pay only $9,800 for my $20,000 debt which in reality, I ended up paying close to $15,000 because National Debt Relief was pocketing settlement fees that I was not aware of! My best advice is call the credit card companies yourself and negotiate. All companies will settle for half of the debt owed and they will close your account to avoid additional interest fees AND will give you a 6 month payment plan. Which is exactly what National Debt Relief EXCEPT they charged $500-$600 per settlement. Save yourself the money and consolidate yourself. I'm very disappointed with them and will NEVER recommend it to anyone.

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    Customer Service

    Reviewed Aug. 22, 2017

    While I would always first recommend that someone pay off their debt if they can on their own, when push comes to shove, and if they literally cannot make their payments and their creditors won't work with them, then my experience with NDR would have me recommend them. A divorce left me high and dry with a stack of unsecured debt, and I literally did not earn enough money (working 3 jobs) to make all the payments - nonetheless eat or have gas to get to work.

    I was trying for a higher paying job, but that wasn't happening overnight. My biggest debts and highest payments flat out refused to work with me to get the payments manageable - so, I ended up turning to NDR. Their customer service was always excellent, and they were about the only caller I didn't cringe at the thought of talking to them. It's not ideal and will still take you years to recover from debt consolidation, BUT, if your circumstances dictate it, and you have no other options, NDR is who I would recommend.

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    Customer Service

    Reviewed Aug. 22, 2017

    Joshua ** was really good explaining in detail what I needed to do and the welcome call sealed my doubts. I was looking for a way to relief my debts and I found it here. The service is excellent and I am really excited to see how NDR will help me solve my financial problems.

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    Staff

    Reviewed Aug. 22, 2017

    My experience has been professional. Every person I have spoken to have been knowledgeable and kind. I wish I had done this a long time ago. I care about my debt. My family experience a hardship. Feeling hopeless afraid we would have to file bankruptcy scared me so. My husband and I have always had very good credit. When we found this company it took a lot of pressure off of us. We are very Thankful!!!

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    PriceProcess

    Reviewed Aug. 22, 2017

    I wasn't too happy with my experience with them, I was in almost a 4 year program with them. In 7 or 8 months they only resolved 1 account, and although the account was resolved for about $7000 less than what it was they charged me more than it cost to resolve to the account. This was also one of my higher accounts, so I'm confused on why they didn't resolve my lower accounts before working on the higher ones. I had about 8 different things in there and they could have resolved 3 or 4 little things during that time compared to that 1 item. I ended up deciding to file bankruptcy. That was a personal choice that I felt was better for myself.

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    Customer Service

    Reviewed Aug. 22, 2017

    All is going good except for two creditors whom I have to keep on call block. They keep calling all day long so therefore I keep on call block. Most are complying with my wishes. I am having to get used to arranging my other bills along with the money coming out of my bank account.

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    Staff

    Reviewed Aug. 22, 2017

    I have just started but I feel with their help. It will be good. They are very patient and helpful. I’m glad to have found National Debt Relief. If you need help with bills I would go to them. Very understanding. If they can deal with me they can deal with anyone.

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    StaffProcess

    Reviewed Aug. 22, 2017

    Your representative, Michelle ** was very helpful and patient with us. Over several days, she answered all of our questions succinctly and made the unfamiliar process almost painless. I am much relieved to find that there can be a solution to our debt problems.

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    Staff

    Reviewed Aug. 22, 2017

    Was unsure if this would help me at the time. Staff was outstanding, we set out a plan with an estimate number of months for completion. Was able to complete sooner than expected and my credit score just continues to go up. Best choice for me.

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    Reviewed Aug. 22, 2017

    I'm happy with my experience. My debts were settled quickly. Sometimes the communication with the customer service agents could have been better, but overall I very happy that I chose NDR to settle my debts. I would definitely recommend them to anyone drowning in debt.

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    Staff

    Reviewed Aug. 22, 2017

    I was very nervous when taking the first step of getting out of debt. I did a lot of research before reaching out to NDR. I could not of been more happier with the service I received. Not only did they reassure me that this is a step in the right direction, but they also took care of everything for me. Thank you NDR.

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    Reviewed Aug. 22, 2017

    Very pleased... Like the seamless. Only would like more information on the progress of certain accounts... Appreciate the opportunity to tell you... I have received some phone calls asking me... Kinda scared about some of my accounts being written off and sold to other companies.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 22, 2017

    When I reached out to National Debt Relief, they were very informative as to how they could help me consolidate my outstanding debts. Once a personalized plan was made up for me I received very clear documents and emails with all of the information and phone numbers I will need while I am in the program. Anytime I had questions or concerns it was very easy to reach a representative to help me.

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    Reviewed Aug. 22, 2017

    Our experience at this point has been nothing but positive. We felt like we were drowning and not sure how we were going to make it. We know we have a long road but the benefits will be there in the end. We look forward to being out of debt and cannot thank Chris and Mona enough for all their assistance.

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    Staff

    Reviewed Aug. 22, 2017

    I heard about this company via the radio and thought about giving them a try before I contacted my bank for relief. They were fast and ensured that I was taken care of. I am greatly pleased at their prompt service and friendly team.

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    Reviewed Aug. 22, 2017

    One creditor down, one more to go. I'm shocked at what the settlement agreement was for the first creditor, a fraction of what I owed. I have to say, I was a little skeptical and leery, always concerned about being taken for a ride but National Debt Relief has proven legit. I'm looking forward to taking care of the last creditor, breathing a sigh of relief and rebuilding.

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    Staff

    Reviewed Aug. 22, 2017

    Being in debt is stressful and National Debt Relief made getting out simple and easy. It is hard to trust (or admit you are overwhelmed); however, NDR made it possible to trust again. I have recommended NDR to friends and family to show you can get out of debt without bankruptcy. No one wants to be in stressful position where you cannot pay what you promised your lenders/creditors; but, life happens and I needed help. Thank you for all you do, National Debt Relief! You are amazing...

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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