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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 333 Reviews 49575 - 49725
    Verified purchase
    Customer Service

    Reviewed Sept. 2, 2017

    NDR made some promises that I have not seen action on. In 1 year, I have seen only 1 debt settled. I have a hard time getting in touch with customer service, and the automated replies from emails are frustrating, with no help.

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    StaffTransparency

    Reviewed Sept. 2, 2017

    I have had a good experience! People have been very helpful! They have been very clear in what I need to do. When I have had questions, they have quickly answered them. It is always easy to get in contact with someone.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 2, 2017

    I'm very satisfied with your service. The staff is very friendly when calling and they answer all the questions. When I first call to enroll in the program everything was explained completely and in such a manner the was understanding. Thank You.

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    StaffProcess

    Reviewed Sept. 2, 2017

    Helpful associates with full knowledge of the program. I was satisfied that this program will resolve any issues I have and relieve the stress. They explained how the program works and how I will be able to monitor the how the program is working.

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    Staff

    Reviewed Sept. 2, 2017

    I am new to this service and slightly apprehensive. At 69 years old this is a very new experience for me, but the young lady Mitchell ** alleviate my fears by listening to my story and helping me get started on this journey.

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    Customer ServiceStaff

    Reviewed Sept. 2, 2017

    Out of desperation and with much fear and tremendous anxiety, I approached NDR for help. The kind and encouraging words of Paul ** and Johnny ** have been very comforting; and as a result, I feel assured that I am doing the right thing. It's such a risky venture to put your life in the hands of a strange voice on the phone. You don't know if you're talking to a shark or a good samaritan. It is my sense that these are men of integrity. While I recognize that this is a business transaction, even so I'm so glad that these two fine men have been brought into my life even if for a brief moment. In light of the enormous devastation during 9-1-1 and recently in Houston, hopefully, we all realize what is important in life--brotherly love. These two representatives of NDR have clearly displayed that. To the man who hired these two gentlemen, they are clearly an asset to your company. They are keepers! To those who trained Paul and Johnny, excellent job! Thank you.

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    Staff

    Reviewed Sept. 2, 2017

    I was not sure about the program. At first I spoke to Shea ** several times and did my research about the program. I decided with Shea ** help it was the best program for me. Shea ** was very patient and professional. Thank you Shea ** for taking your time with me.

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    Customer Service

    Reviewed Sept. 2, 2017

    I have only been with National Debt Relief for a short time but everything that was talked about at the beginning has happened as they said it would and when I had a question I called and it was answered right away. Thank you.

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    Staff

    Reviewed Sept. 2, 2017

    Although I have just begun my consolidation process and I am a little scared, I would recommend National to anyone looking to resolve their own credit debt. The helpfulness, knowledgeable and caring service I have received thus far has helped calm my nerves some. I look forward to continuing the journey and taking care my debt.

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    Staff

    Reviewed Sept. 2, 2017

    NDR is the real deal. Courteous, knowledgeable, and helpful representatives supported me from beginning to end. Every aspect of this debt consolidation went as promised. I was grateful and although it was a struggle, the outcome was fantastic! My debt was paid off and my credit was re-established. The real deal!

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    Staff

    Reviewed Sept. 2, 2017

    Very professional and respectful representatives, they answered all the question and made comfortable situation of understanding the program better. During August-September 2017 each time I call I will get the prompt answer. I never had to wait on the line or transfer to someone else.

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    Staff

    Reviewed Sept. 2, 2017

    The debt specialist was very nice and helpful, walk me through all the necessary documents to made sure that I understood and filled out all paperwork to being my new journey to a debt free life... Thank you so much for your help!

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    Transparency

    Reviewed Sept. 2, 2017

    I like National Debt Relief because of the professionalism of their employee as they explain every detailed good and anything I did not understand they would kindly explain it to me. Very good company. Would recommend to many of my friends. I am very impressed in how National Debt Relief helps their customers.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 2, 2017

    When I first called about information for the program, I spoke to Kim **, it was a pleasant experience. The program was explained to me to where I understood everything. I thought it was going to be a difficult process. It was easier than I thought.

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    Customer ServiceTransparency

    Reviewed Sept. 2, 2017

    I looked and tried almost every debt consolidation you can find online. National Debt Relief’s Menes and Richard assisted and explained everything very clearly. One of the greatest over-the-phone experience I ever had. A weight has been lifted from my shoulders thanks to NDR.

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    StaffProcess

    Reviewed Sept. 2, 2017

    I was, at first, apprehensive about getting into this type of program. NDR reps are very friendly and helpful. I anticipate that this program will help get my debts under control, hopeful that the process will be almost painless. Fingers are crossed. :)

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    Customer ServiceProcessTransparency

    Reviewed Sept. 2, 2017

    The National Debt Relief has been an advocate on my behalf to help me become debt free. They are very professional and explain the process step by step so you can understand. Also, the lines of communication are always open for you.

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    Customer ServiceStaff

    Reviewed Sept. 2, 2017

    Alexa ** was very helpful. Answering all my questions. She always contacted me when she said she would and even worked with the hours I needed to communicate. The welcome call assistant helped me through the finishing process in a timely manner and was also very helpful. Thank you.

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    StaffTransparency

    Reviewed Sept. 2, 2017

    The gentleman I spoke with was very knowledgeable and thorough. He made me feel at ease and explained everything to me. He answered all my questions even though I repeated many of them. He did not make me feel like a silly old woman!

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    Transparency

    Reviewed Sept. 2, 2017

    Everything was explained thoroughly and all questions were answered. I'm excited to get some relief and help in my situation. I will definitely recommend this company to other people that is in the same situation I'm in. Thank you all for all the wonderful help.

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    Customer ServicePriceStaff

    Reviewed Sept. 2, 2017

    There's a way to reduce the payment on bills but I didn’t have that knowledge so I called the professionals at National Debt Relief. They're the first people I called and they were great when the program first started. But then after that, I haven’t heard from anybody and I've already been with them for about nine months. Whenever they'd seal a deal, they’d shoot an email saying that they got an offer and if I like it. I have four accounts with them and I’ve received about three emails regarding moving on to some accounts and then 20 other emails asking about how they’re doing. It would be nice if they'd call once a month to say what accounts they’re waiting to close or tell me not to worry and that everything will be smooth. Nonetheless, National Debt Relief has financially helped for the bills that qualified and I’m glad there’s a company that knows how to do deal with big companies that ask for way too much interest and rip people off.

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    Staff

    Reviewed Sept. 2, 2017

    Some people recommended National Debt Relief to me. Before I got involved with them I didn't have any collateral to consolidate my bills. National Debt Relief helped me consolidate my debts. They cut it down to reasonable rates, and they were effective in helping me get my debts paid off. I am happy with that. I appreciate how they took care of me, how friendly everyone was and how on the ball they were.

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    Price

    Reviewed Sept. 2, 2017

    I tried to save some money but I found out lately that National Debt Relief is pushing me to get a loan so I can finish faster. I will get my name cleared earlier but that way will cost me $14,000 more, so I looked into relief help. So far, they’re doing okay with the credit that goes into the money and I’m satisfied. Working with them is easier and better, but I don’t have no credit anymore. Also, they have to charge less interest and it will be a lot helpful to the poor people. In my situation, they get $600 for the work that they do, but it is a little high and it could be around $500. When you retire and try to make a living and then have to pay around 23%, that’s a lot of money.

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    Customer ServiceStaffProcess

    Reviewed Sept. 2, 2017

    I called and spoke to someone from National Debt Relief who was very informative and knowledgeable. Comparing with the other ones that I saw, I thought NDR was the best for me. Their employees have all been very friendly, knowledgeable, helpful and attentive. They've been terrific. Setting up the program was very straightforward. I received my information packet in the mail and handling that was not a problem. They are gently working on my case and everything is going well. I've been with them for four months now and they've already settled three different accounts for me. Plus, my credit score's gone back up, thankfully, and I feel better knowing that I have someone positively working to help me manage my debt and make sure that everything is getting where it needs to be. It's been a great and positive experience all around. They have excellent customer service and National Debt Relief is a good company.

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    Customer Service

    Reviewed Sept. 2, 2017

    I was about to file for bankruptcy and I took debt relief instead. I found NDR online and they seemed like a good company to go with. They stopped me from filing bankruptcy which is good. I'm getting things paid off, and things are working out in a way they said it would. Also, I can always get through somebody anytime I call and they help me out. I don't have to worry about machines which is cool.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 1, 2017

    Updated on 09/07/2018: National Debt Relief was able to work with me on the payment plan and I was impressed by the fact that the negotiators get results right away. It has been less than a year, but they negotiated a lot of my debt. I have a spreadsheet showing how much I owed and how much they negotiated and I was very impressed at what they’re doing. They’re getting the debt reduced at an average of 40%. Also, my negotiators are very good at addressing my questions and concerns and I could give them high marks with communication skills. I’m definitely getting my money’s worth. If my friends and family members ask about NDR, I would say do it and do it now.

    Original review: Debt Specialist, Brian **, was very patient and expressed the details of a complicated subject very thoroughly and very well. I was very pleased with his professional manner and his concise explanation of the process. I will definitely recommend him to anyone who is in the same situation as myself.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    I have only recently enrolled but so far the people at National Debt Relief have been nothing but helpful and knowledgeable through my onslaught of questions. Thanks to your help my head will be above water! I can't Daniel enough. He answered every question I had immediately, no having to check to find the answer. He made me feel very at ease.

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    StaffTransparency

    Reviewed Sept. 1, 2017

    I literally just signed up for this but so far, so good! Everything was explained and both people I spoke to were very concerned with making sure I understood everything I was doing. I'll try to update as it goes!

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    Staff

    Reviewed Sept. 1, 2017

    I was feeling very trapped! These people are amazing and helped sooo much! We had some major medical bills and credit card debt, we are finally gaining control over our finances!! Without their help we kept getting deeper and deeper in debt. I can't thank them enough for being so kind and helping us!

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    Staff

    Reviewed Sept. 1, 2017

    Everyone I have spoken to and dealt with have been extremely knowledgeable and kind. Getting on the road to better credit and getting myself out of debt has been made a lot easier by this company. I will recommend this company to anyone that is looking to better their financial situation.

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    Customer Service

    Reviewed Sept. 1, 2017

    Great customer service and great all around. Always on time when responding to my emails. The settle dates were pretty quick. This last account is being settled as we speak. But I believe it will settle with no problems. NDR has saved my family lots of money and they are greatly appreciated.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    The process of enrolling with National Debt Relief has been a concise and uplifting experience. The staff at NDR was able to enroll me in their services faster than I could have imagined while still taking the time to answer any question I sent their way. I have faith that they will deliver on the contract we have made and I look forward to writing that review as well.

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    Verified purchase
    Customer Service

    Reviewed Sept. 1, 2017

    When I called NDR I was drowning. My credit rating was terrible. I could not pay all my bills. I was involved with a payday loan. NDR helped me clean this mess up. I look forward to getting my credit rating back up so that I can afford a new car. They also helped to stop those nasty phone calls. Thank you.

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    Process

    Reviewed Sept. 1, 2017

    After getting myself in debt and not seeing any other way out - I happen to get a letter about a similar program, after looking into it - I'm pretty sure it was a scam... So I got on the BBB's website and found National Debt Relief. Although I am in the very beginning of the program, I am happy with my experience so far.

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    PriceTransparency

    Reviewed Sept. 1, 2017

    I appreciate how easy it was to open an account. I love how smooth the process went and how affordable each payment was. I loved that I didn't have to worry about creditors calling all the time. It gave me the clarity to be able to get my finances back in order.

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    StaffTransparency

    Reviewed Sept. 1, 2017

    Your company made it easy to contact which was a big deal for me because I work nonstop. Brandon ** gave me a clear understanding of how it all works and how it's going to help me. He had a positive attitude which was amazing and he worded everything in a way that was easy to understand. He also showed me what's happening to my money and what I'm paying for.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 1, 2017

    Spoke with a young man who explained my options very thoroughly. I was eligible for a payoff of one debt if I agreed to the proposed payment. He was very polite & not the least condescending. I welcomed the call to discuss this matter.

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    StaffProcessTransparency

    Reviewed Sept. 1, 2017

    I had the pleasure of discussing and working with both Salvatore and Evelyn to figure out my debt relief solutions. Both individuals were completely knowledgeable, and patient when explaining the program and how everything works. Their transparency with all fees as well as the clear layout of expectation for the next few months/years while I'm enrolled in the program is refreshing. I feel relieved to know that individuals like them are working for this company which is why I've committed myself to them. Thanks for everything.

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    ProcessTransparency

    Reviewed Sept. 1, 2017

    Finally I decided, after saving a good chunk of money, to get rid of my debt completely. The process with NDR was not as scary as I thought it would be. They took the time to explain everything and make sure I understand the process completely. I would recommend them to everyone!

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    Verified purchase

    Reviewed Sept. 1, 2017

    I have been swimming in unsecured loan debt for the last year. Every paycheck goes to paying them back. I reached out yesterday and by today I feel hopeful again. NDR has lifted the weight without making me feel foolish for letting myself get here! Thank you NDR.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    I have spent a total of 6 hours on the phone getting this done because the original set-up was incorrectly done, so the second 3 hour conversation and holding on was to start over, and hopefully, corrected. The people involved were courteous but "I'm so sorry" goes only so far...

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    Staff

    Reviewed Sept. 1, 2017

    I'm very satisfied with the way the people help you figure out what to do. They are so nice and very helpful. Overall I am a happy customer. I would recommend a friend or family member that has debt so they can help them out like they did with me. They done a great job.

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    StaffProcessTransparency

    Reviewed Sept. 1, 2017

    Program was explained very well. Very friendly people and very caring. I would like to thank them for all of their help. I would highly recommend National Debt Relief to everyone that are struggling to pay their bills. It is so easy to set up. I can't wait to be debt free.

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    Customer ServiceStaffProcess

    Reviewed Sept. 1, 2017

    Very helpful and upfront, customer service is very friendly. Answered all my questions and helped in a timely fashion. I am very hopeful to have my credit built back up in the near future. Easy process that puts your fears at ease.

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    PriceProcess

    Reviewed Sept. 1, 2017

    We just had two of our many cards get settled. This is an easy process and is working well for us. We will review again as this program continues. So far it’s been fantastic... The feeling of "this was the right decision” is starting to come around. We had such high debt and interest that we were lost completely and overwhelmed.

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    Staff

    Reviewed Sept. 1, 2017

    This was a very good experience. I was overwhelmed with all the expenses I was trying to take care of (spouse is in a nursing home). I called NDR and talked to a representative. He was able to guide me through this trying time. NDR did a wonderful thing by arranging to get me on the right road again. Thank You NDR!

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    Staff

    Reviewed Sept. 1, 2017

    I am very pleased with how active representatives have been in negotiating with debt collectors in paying off my debt. I feel like my financial situation is finally starting to get under control. I am looking forward to seeing my credit situation continue to improve.

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    Customer ServiceStaffProcess

    Reviewed Sept. 1, 2017

    The support and customer service is excellent! The agents are so patient with all my clarifying questions. The staff really make it a point to help you understand the process. I would certainly recommend NDR, their services will give you peace of mind!

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    StaffProcess

    Reviewed Sept. 1, 2017

    NDR agent, Isaiah **, was very pleasant and professional. He assisted to make the initial process smooth and thoroughly answered questions. I am new to NDR, so I do not yet have commentary on outcome.

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    Reviewed Sept. 1, 2017

    They work to get your debts paid. They keep you informed with all questions. They are doing a great job at getting my debts cleared up. I would recommend them to anyone that needs their services. Very pleased with National Debt Relief! If you have problems with debts make this your first place to look. #1 in my book!

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    StaffProcessTransparency

    Reviewed Sept. 1, 2017

    I dealt with Allen ** with my initial call. He was extremely helpful with an explanation of the program. He got me approved and I am so thankful. On The WC hotline I dealt with Paul ** who also was extremely helpful. Both made me welcomed and were understanding toward me. Thank you both.

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    Staff

    Reviewed Sept. 1, 2017

    The only word I can use to describe my experience is personable. Steve was very professional and nonjudgemental. I liked the personal touch, not just with Steve, but also the Welcome team. They could sympathize with us during hurricane Harvey. Thank you for your assistance during this hardship.

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    StaffProcessTransparency

    Reviewed Sept. 1, 2017

    Specialist were descriptive in providing information about the program. They explained that with role and responsibilities. Information was provided as to what could be expected as the process was implemented. Details were given to timelines and how each component would work with and represent my situation. Personnel were thorough, professional as well as knowledgeable. I look forward to positive solution to resolving my hardship financial situation with National Debt Relief and my creditors.

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    StaffTransparency

    Reviewed Sept. 1, 2017

    Great experience. Very helpful and explain everything in detail. Freddie was very patient with all of the information he was giving. I will let anybody in my predicament sign up with National Debt Relief. The contract is well written and very detailed.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    Great customer service and representatives. The step by step help over the phone was by far the best I've ever had and they helped me with all my questions without any hesitation at all. Will most definitely recommend to all friends and family that need this kind of help.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    I was hesitant at first but after doing some research and seeing all the great reviews I decided to have a free consultation. The customer service team is very professional, knowledgeable, courteous and very patient walking me through the entire process. They gave me the confidence to know I can be debt free within as little as 4 years. I'm very excited to see where this journey takes me and the end results. There is no hidden fees and they went over everything very thoroughly. I definitely give National Debt Relief a thumbs up and 5 stars! Thank you!!!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 1, 2017

    Very friendly customer service, patient and informative. Thank you for taking the needed time to explain things several times and reassure me of the assistance you will be taking with my debt. I look forward to resolving these accounts very soon.

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    PriceStaff

    Reviewed Sept. 1, 2017

    The representatives at National Debt Relief are always kind, respectful and helpful. They have simplified my life by handling my debt when I was too overwhelmed to do it myself. It isn't cheap, but it is effective. Thank you National Debt Relief for helping me get back on my feet.

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    Customer Service

    Reviewed Sept. 1, 2017

    As of now, they are trying their Best to negotiate to my creditors. Some of them already responded! I do recommend this company to all the customers like me who needed help to resolve their problems regarding Debt! They always communicate with me through email and easy to reach on them too! I will give A+.

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    Staff

    Reviewed Sept. 1, 2017

    National Debt Relief agents were friendly, understood what my circumstance was and helped me figure out what needs to be done besides bankruptcy. Looking forward to working with you all in cleaning up my credit.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 1, 2017

    I am very happy with the National Debt program. Great customer service. They keep me with updates on my account frequently. I've started the program on January 2017 and they have settle three credit cards accounts. I would gladly recommend National Debt to my friends.

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    Transparency

    Reviewed Sept. 1, 2017

    My experience with NDR was clear, concise information provided and I felt reassured about the process. Everything was explained clearly and any questions were promptly answered. All necessary documentation was promptly sent to me and was easy to understand so I could get it completed.

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    ProcessTransparency

    Reviewed Sept. 1, 2017

    They were cordial and they took the time to explain every aspect of the program. They went through my debtors and discussed the balances to get any appropriate range of my debt. They also explain to if any questions persist while enrolled in this program I would be encouraged to discuss it with one of their representatives.

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    StaffProcess

    Reviewed Sept. 1, 2017

    Everyone was courteous and helpful. From starting this process to my welcome call. Everyone made sure I understood the process and what bills would be taken care of and how this all worked. Thank you and I look forward to working with you all.

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    StaffProcessTransparency

    Reviewed Sept. 1, 2017

    The process is explained thoroughly and the representatives are very professional. This is a scary thing to face but I do feel that this will be resolved and I can eventually rebuild my credit. National Debt Relief will help me move forward.

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    StaffProcess

    Reviewed Sept. 1, 2017

    Debt Consolidation - Professional reliable and simple process. Customers are provided multiple methods of contact to ensure it works with their busy lives and that they are able to engage successfully in the process. My settlements have been going very well. I hope to have my finances back on track shortly.

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    Transparency

    Reviewed Sept. 1, 2017

    I had a good experience with this company. They helped get out of debt quickly. They kept me up to date with where each account stood and made things very easy on me. I was glad I chose National Debt Relief to help me.

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    Staff

    Reviewed Sept. 1, 2017

    I was so happy to find the National Debt Relief team. They are very helpful and understanding, I would recommend to a friend. They helped to relieve most of my stress and anxiety about figuring out how to pay for all the debt I found myself in.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 1, 2017

    This company has been very thorough and made me feel comfortable during the whole process. I can e-mail them at any time and I always get a very timely response. They keep me up to date on everything and are very helpful! I would definitely recommend this company to a friend.

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    StaffTransparency

    Reviewed Sept. 1, 2017

    I had a great experience working with Robert ** at National Debt Relief. He walked me through all of my options to ensure I was put on the right path to becoming debt free very soon. Thank you, Robert, for all your time and guidance. It was/is very much appreciated.

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    Staff

    Reviewed Sept. 1, 2017

    Knowing that your debt is being paid. That you don't have to file bankruptcy. It feels good to know that credit cards get paid off. Knowing that creditors are not calling morning, noon, and night bothering you. Thanks for organizations like you that can help people like us and others.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    I was struggling, companies took out warrants on me and have me subpoenaed. I was even supposed to go to courts because of my debts. NDR made an agreement with them, which I was thankful for. They made it a whole lot easier since I used to pay out $2,000 to $3,000 a month on bills and I was getting nowhere. I've been awfully pleased with NDR ever since I started working with them. They got things manageable for me that settling my debts felt like a vacation. They've settled two debts with Lowe's and other ones. I have never worked with any other people who were so honest and straight up. They did what they said they were going to do. Anybody that has a debt of any size should call these people if they want to get out of it and feel relief.

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    Customer ServiceProcess

    Reviewed Sept. 1, 2017

    With NDR all I receive is the best customer service, which is very important with any company. Very helpful, explains everything in a way I can understand. Did I mention one account resolved in a matter of 3 month of starting the program, that's just awesome.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    So far so good!! I have about 3 debts paid off through National Debt Relief thus far. I am in a 3 year program, so I'm looking forward to being completely debt free!! They are one of the best debt consolidation companies that I've tried so far. The customer service reps are always helpful and pleasant! I can't wait to get another email to approve a payoff, thereby decreasing my debt!

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    Resolved debt brought much relief! National Debt Relief is very consumer friendly... always available to answer questions. Very courteous and knowledgeable help... also keeps me updated. Thanks so much!

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    Staff

    Reviewed Sept. 1, 2017

    I am disappointed in myself that I allowed my finances to get out of control. Ashamed actually. My credit score was 770 last summer. It is no longer that. :( I tried to work things out with creditors, but to no avail. Bankruptcy isn't an option (though I'm not sure what looks "better" on a credit report... bankruptcy or a debt relief company. At this point though, my credit is ** anyway, so...). NDR has literally answered my questions within hours, or the next business. They are professional and reassuring. I have 1 creditor settled, and 4 more to go. Thank you NDR.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 1, 2017

    Very well explained. Customer service is excellent. And I'm very happy and comfortable of this decision. I need it something like this to help me out get back in track. I will definitely will recommend your program to anybody. I just cant wait to be done with my debts. Thanks so much. Sorry for my spelling I'm from PR but I try.

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    StaffProcessTransparency

    Reviewed Sept. 1, 2017

    I received a mailer to help with debt relief. I called & spoke to a representative named Oleg. He was knowledgeable, & explained the program to me in depth. Oleg answered all my questions & helped me enroll in the program. I feel relief about my financial future.

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    Reviewed Sept. 1, 2017

    Great customer services and easy to understand - Clyde and Harry really made me feel comfortable in making this decision. I was very hesitant about all of this at first but I knew I was making the right decision to get help when they both helped me through this process.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    It has been very amazing how they help me. I really appreciate how quickly this process is going and very nice customer service. I used to think about my financial problems all day every day, but now I feel protected and don't have to think about it all the time. I highly recommend National Debt Relief.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 1, 2017

    I had no experience with a Consumer Debt Control Company before contacting National Debt Control, However, from the very beginning on their return phone call I felt very comfortable. I had been contemplating going through Bankruptcy but felt that would be very difficult as I had done that before. I think the process was explained very clearly to me.

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    Customer ServiceStaffProcess

    Reviewed Sept. 1, 2017

    When first contacting NDR it was a pleasant experience, helpful and courteous counselors and the process to evaluate my debt was helpful. 3 credit card accounts were enrolled and an account was set up with a payment schedule. I was current with the accounts so I didn't have any collections calls but after I closed my accounts and stopped making payments the calls have begun and I waiting to see if NDR can begin to negotiate my payoffs. I have made 2 payments to Global. Still in the early stages to say I'm 100% satisfied with NDR. Time will tell if I can give a better rating.

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    Staff

    Reviewed Sept. 1, 2017

    Excellent service from all reps that I spoke to. Would definitely recommend National Debt Relief to any person I know that is in need of help. Thank you for giving us a chance at a new start. It is much appreciated.

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    Transparency

    Reviewed Sept. 1, 2017

    Everything was explained clearly to me so that I could understand everything that was going to happen. I'm looking forward to being debt free with the help that NDR provides along with the effort I put forward I controlling my debt. I feel more comfortable now that I'm taking this step.

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    StaffProcess

    Reviewed Sept. 1, 2017

    Everyone that I have spoke to so far has been very helpful and understanding. I was very nervous about starting the program but they made me feel secure in my decision. My husband and I both are doing the program and cannot wait to become debt free.

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    Staff

    Reviewed Sept. 1, 2017

    National Debt Relief helped me reduce my credit card payments. I really appreciate this because they have helped me out a great amount. I would definitely recommend this to any of my friends or family who are financially struggling and need some help. Thank you!!

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    StaffTransparency

    Reviewed Sept. 1, 2017

    My counselors were always nice and explained everything that was happening with my accounts. It helped me a lot. I am smarter about my credit now and know that help is available if needed. I am so thankful that I was able to get my debt under control so that my financial future is much brighter.

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    Customer Service

    Reviewed Sept. 1, 2017

    Was nice to talk to and was easy to work with and Explained everything I need to do about filling out the forms and where to send the form then gave me all the right phone numbers so everything should be OK.

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    Staff

    Reviewed Sept. 1, 2017

    I am so please with Lisa and Christine. They are the greatest... Thank you so very much for all your help, kindness, willing to help me! Thank you! I will tell others, and friends about you all. The peace of mind you all give me is wonderful!!! Just can't thank y'all enough!!!

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    StaffTransparency

    Reviewed Sept. 1, 2017

    My experience with this company is amazing. They work to clear your debt and help you maintain payments that works for your budget. With National Debt Relief I am several steps away from being debt free. They are the best. They help me settle my two of my debt with in 5 mos. I am grateful for them.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    Excellent!!! Everyone was so helpful and willing to answer any questions I had from start to finish!!! I'm so thankful for this team of people who are so kind and caring! Thank you NDR for being there when I needed this support system!

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    Transparency

    Reviewed Sept. 1, 2017

    I'm quite highly impressed with my results so far. They've done a superb job in keeping me informed with updates regarding my account. Additionally, I'm very pleased with how quickly they were able to settle my debt. Thank you for a job well done!!!

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    Customer ServiceStaffProcess

    Reviewed Sept. 1, 2017

    Everyone I spoke with were very professional and helped me to understand the process. Answered all my questions. I did not feel degraded for needing to get in the program. Great job team. I was concerned on doing this but everyone eased my mind that my debt would be cleared up so much faster. It is great knowing I have people watching my back.

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    Customer ServiceTransparency

    Reviewed Sept. 1, 2017

    Professionally ran from the first phone call, best decision I ever made. Treated with respect and was explained completely in detail before I agreed. Since the plan has been put in motion they kept in contact explaining what and when a charge card was being paid off. Would recommend them to anyone, I just didn't trust the ones I keep getting in the mail and from others I'm right. If you're in a bind go with National Debt Relief.

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    StaffProcessTransparency

    Reviewed Sept. 1, 2017

    I would recommend National Debt Relief because they are very friendly. They explain the entire program in great detail. They do not pressure you into anything. Everything is very transparent. You know exactly where your money is going and they never agree to a settlement without your permission. Also you have a care team at your disposal for any question that may come up.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    National Debt Relief has a nice web page and I saw comments so I decided to go with them. Their team knew what they were doing because I didn’t get a hard time to understand. They were doing their job great. The first time I called NDR, I agreed that they set an auto-debit for me. They told my creditors everything that they got and then gave me the opportunities so I accepted their offer after we started settling all these solutions. I got seven cards and they covered those and they got it done on the first four cards. I had debt and after I signed up with them, everything is getting better and I won't be able to lose my credit because of NDR. I'm almost paid off for my debts and it's really faster than I expected. I can pay easily and get all these debts done after working with them to solve it. National Debt Relief is the best, they’re amazing and everything is easy to set up. I appreciate the business.

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    Price

    Reviewed Sept. 1, 2017

    Because of the high-interest rates on credit card debt, I decided to look into relief help. The program of National Debt Relief is affordable. I'm saving some money so it's working out good. One of my debts will be finished this month and another one next month. So there's been two accounts that are coming off. Everything's been good so far with NDR

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    Customer ServiceStaff

    Reviewed Sept. 1, 2017

    I wanted to buy a house and I needed to get rid of my credit cards. I also needed a new car. I was paying too much money on credit cards so I couldn’t pay for a car and credit cards, so I looked into National Debt Relief. They were courteous and able to answer my questions. They're good. It has been easier because I don’t have to pay each of the credit cards. They’re paying all those credit cards for me.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Sept. 1, 2017

    My husband and I had some debt that we needed to take care. We were planning to do it on our own and obviously, there's not really much help as far as trying to get the money that we needed to do it. Then I also ended up taking a personal loan out, but the interest rates were so high that it wasn't really helping. So, my husband told me about National Debt Relief. We did a research and then we just did it.

    When we first got started, we called and talked to one of the representatives and they explained to us what it was and how it works and they also gave us the pros and cons of the whole process. From there, we gave them information of us and they looked up all of our stuff and then they saw what was qualified for the program. They then let us know how much it would cost every month. We've been doing that and then periodically, they'll call and let us know if they need something from us or if they settled a debt.

    They know what they're talking about and they keep us updated with everything that's going on. Also, they're good in helping us better understand what credit is and like how our debt goes up and with the late fees. We're still trying to get through the process, but there is a sense of relief and peace in knowing that our debts are taken care of. They've been a good program for us as far as what we were going through and what we needed and I'm glad that we're doing it.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    We called to see our options and Lee was very helpful and extremely knowledgeable and I could not have asked for a better solution. If any of my family or friends ever need the assistance I needed I will be recommending National Debt Relief to them.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 31, 2017

    The first agent I spoke with was polite, informed patient, for me to get the information he needed. He was very good at explaining all the parts of the program. The gal who explained the legal part was also polite and patient waiting for me to reply to her questions.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    This company has a good reputation due to their excellent service! I recommend Any person can trust this company blindly... excellent service! Their customer service is very easy and friendly. You can Easily debt free in mentioned period! Thanks a lot to National Debt Relief for yours cooperation!!!

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    Reviewed Aug. 31, 2017

    Very efficient, settled two accounts already. They were able to reduce accounts, by at least 50%. With power of attorney they were able to talk and request reasonable settlements. You're able to view your account on the internet, with all the transactions being done.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    I am very satisfied with the help that I received from the agents there. I feel like I am going to accomplish paying off my credit card debts sooner than I expected. It's a relief to know that finally all my collection calls will stop within time.

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    Customer ServiceStaffProcess

    Reviewed Aug. 31, 2017

    My debt analysis with Jonathan ** was excellent. He was reassuring, understanding and very informative for my situation. I can't thank him and the team enough. My welcome conversation was just as supportive as the first conversation. It was very easy to sign up for the program and they worked with me with everything. I highly recommend them if you are overwhelmed and can't find the light at the end of the tunnel!

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 31, 2017

    I called and explained my situation to Randel ** and he was very professional and explained to me how the program would work for me. By answering questions he found the best program that would work for me. I am very grateful for his help and providing me with peace of mind to help me resolve my situation. Also spoke to Johnny and we went over everything I needed to know moving forward. It was a pleasure dealing with them. Great teamwork guys.

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    Customer Service

    Reviewed Aug. 31, 2017

    This company is so great! They are very quick to respond, and very professional when contacting them. They relieved so much stress from me and I cannot express my gratitude enough. Now I can focus on my children's life changing health issues.

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    Customer ServiceTransparency

    Reviewed Aug. 31, 2017

    NDR has been great, everything has been explained in such a way that I can understand it. I'm kept in the loop at all stages and their customer service is great. I have told several people about NDR and given them the contact information. The stress it has taken off me has been wonderful, I can actually sleep at night again.

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    Verified purchase

    Reviewed Aug. 31, 2017

    I had a great experience with National Debt Relief. When I joined I did not know how I would pay the loans back that I had and they were able to make a plan for me. Thanks to them my loans are paid and my credit improved. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Aug. 31, 2017

    The people that I have dealt with so far have been wonderful! They have gone out of their way to answer all of my questions. I would highly recommend this program! They make sure that you understand exactly what you are doing before you sign any paperwork to make it legal.

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    Customer Service

    Reviewed Aug. 31, 2017

    It is my pleasure to thanks the National Debt Relief for their program. I want to Thank you folks even though the workers or customer service and also whoever I spoke to on my welcoming message. I really glad that National Debt Relief will help me with whatever I still owed from the 2 creditors that I have. Thank you so much National Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    He was very patient and understanding, great customer service skills. Very appreciative for all his help! I can now see a light at the end of the tunnel. I was stressed out and not sure what I was going to do and he put my mind at ease that everything was going to be okay.

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    Process

    Reviewed Aug. 31, 2017

    They were very descriptive and deliberate about how they dispensed information to make the whole process go smoothly and be easily understood. The process is fairly quick and it was made even easier by them making sure you know what information to have readily available ahead of time.

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    Reviewed Aug. 31, 2017

    We have had a positive experience with all the associates helping us navigate our debt reduction and consolidation. We appreciate having a timetable and regular payments so that we can manage to get out of credit card debt. Thank you for your continued support as we become debt free!

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    StaffProcess

    Reviewed Aug. 31, 2017

    National Debt Relief is truly a blessing to me and I would recommend this program to anyone who may have experienced unexpected hardships of overwhelming debt and are trying to become debt free. The National Debt Relief team treat you with respect and are very courteous and helpful.

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    Staff

    Reviewed Aug. 31, 2017

    This representative was outstanding! He was extremely detailed and patient! I appreciate all the help he gave me. I was able to settle another account at ease with his expertise. Thank you so much for all your help!

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    Reviewed Aug. 31, 2017

    Thank you for giving me a chance to recover from errors in my decisions that I have made with regards to my finances. The creditor would of taken advantage of me in a bad situation and could of used that for their gain. Through the many means they have in their favor I could of paying them for a very long time at a great expense. Thanks for your help!!!

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    Customer ServiceStaffProcess

    Reviewed Aug. 31, 2017

    Marvin was very helpful on my initial call. He called me back at the time I requested and when I missed the call he followed up with an email. I spoke with another representative to finish up the process who was also very informative and answered all my questions.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    The service has been prompt. When I've emailed National Debt Relief, customer services has gotten back to me within a day. Customer service is friendly and professional. My only criticism is that I didn't expect to do as much leg work. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    Both debt specialist and customer service specialist have been very helpful with my million questions. I am very excited to start my journey to being debt free. I can only hope the stellar service I have received thus far continues until I am debt free!

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    Customer Service

    Reviewed Aug. 31, 2017

    National Debt Relief has really been helpful. It takes the stress off me to deal with my debt. Definitely very helpful customer service. I like how when I get offers, I can also easily just approve it through emails even if I missed their call at work.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 31, 2017

    Mitchell ** and Gilbert were excellent. They answered every question I had and explained it to me. They thanked me when in reality I should be thanking all of you for all the help. National Debt Relief contacts all the creditors and even gave me a phone number to give them if they have any questions.

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    StaffProcess

    Reviewed Aug. 31, 2017

    They are doing great. I know I am need more money in my account. I am ready to get this program completed. Hopefully my creditors are dealing with you except USAA. Thank you. So far so good. Thank you for taking care of the creditors. I am just sending the paperwork I receive. I am not dealing with them. Thank you for handling this program.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 31, 2017

    After years of life in general I am at a place in my life that I can not get ahead. I am so overwhelmed and I called and got Geri. I was a blubbering girl. I am so in debt I just am sinking. She got me calmed down and got me started. I do realize this is going to be a long road and I am not one for not paying my debt., I just got in too deep. Then Felicia was my welcome rep and once again, I was a blubbering mess. She also walked me thru everything Geri did and explained a little more. I cannot say I am relieved yet, but hopefully this program will get me back on track in the 4 years. I am going to do everything I can to make this a success and I appreciate the ladies calm, cool helpful attitudes understanding my stupid mess up.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    I was very skeptical about this because of all these frauds and scams going on. But Praise God Thank you Jesus. The customer service is very good and very helpful and understanding. It brought at ease and less worries about my financial debt. God is good All the time. Thank you so much.

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    StaffTransparency

    Reviewed Aug. 31, 2017

    My experience with NDR was incredible. Everything was explained to me and the debt relief advisors were helpful and understanding and they make you feel like a monkey will be off your back. All documents were easy to read and easy to sign. Thanks for everything!!!

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    Customer ServiceTransparency

    Reviewed Aug. 31, 2017

    Awesome!! Anika is the best. Everything was explained perfect. The dude on the welcome call did a great job. Also I do not think anything could have been presented any better. I think this a service that will help get my debt resolved. Thanks again for all the help.

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    StaffProcess

    Reviewed Aug. 31, 2017

    The people from NDR that reached out to me were extremely understanding and treated me with respect and were not judgmental of my financial state. After we started the process there was not a person involved who did not treat me the same or better. Overall this was a big help to me and my family without any long drawn out processes.

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    Staff

    Reviewed Aug. 31, 2017

    IT WAS EASY. STRAIGHT TO THE POINT. GLAD TO BE BACK WITH PEOPLE I TRUST. The 1st time I was with the company we eliminated majority of the debt. Now I am back to finish the rest. I want to start my 30's on a good foot. Maybe even build a home because my credit is good!

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    Customer ServicePriceStaff

    Reviewed Aug. 31, 2017

    Rep was very courteous and provided excellent customer service. Help me reach the best withdrawal amounts for my settlements. At first the payment amounts were kind of high and she went back and did some recalculations to make it more affordable. I appreciate her taking the extra step.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    They are always friendly and understanding when I call them. They email and call me with settlement offers and make it very easy to complete my goals. I have never had a complaint about them and I am happy with the service that they provide to me.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 31, 2017

    Fast and great customer service, very transparent business! Looking forward to being debt free faster! Was able to knock my debt down by 20%. Great to have an awesome team behind you, helping when you're struggling and unsure of where to go!

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    Customer ServiceProcess

    Reviewed Aug. 31, 2017

    National Debt Relief has been helpful in solving my debt problems. They help me through the process. They been there on every call I have made. I would recommend them to anybody needing debt help, they have lot of programs out there but they do not compare to this one.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    The debt specialist that we spoke to was Loudjine **. She is such an amazing asset to your company. She answered every question we had plus some that we hadn't even thought of yet. Loudjine made us feel comfortable with the decision to move forward. She exemplifies what customer service means, she took all the time that was needed to help us plus was extremely patient during some computer errors. Please give her our best.

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    Staff

    Reviewed Aug. 31, 2017

    Very helpful staff and an overall pleasant experience dealing with a not so pleasant issue. Rocco helped me work through my financial issues and established a solid game plan that was easy to understand. Thanks to him and the other staff, my debt will be gone in the next 3.5 years, opposed to the roughly 20 years it would have taken had I continued on my old path.

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    Customer Service

    Reviewed Aug. 31, 2017

    Haven't really dealt with them much. I do know that I have been in contact with my accounts and they have not heard from you at all as of yet. Guessing you wait about 90 days to contact accounts. I'll know more in the next month or so.

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    Staff

    Reviewed Aug. 31, 2017

    It was a completed experience. Took a little longer than I was expecting, but all in all A grade is given. The person that helped me was polite and got the job done. I had to go through 3 folks to get to my final person. Giving my information to 3 different people was a bit tedious.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    Very good and wanting to help. Very knowledgeable about getting out of debt. Very kind and good customer service. They were willing to help in any way. Very courteous, very knowledgeable and very kind and patient with me. Very explicit on terms and conditions.

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    PriceStaffProcess

    Reviewed Aug. 31, 2017

    I have been overwhelmed thinking about how much I pay and will pay in the end of 2 high interest loans I have. I took them out in a time of need, and now I'm struggling to pay them back. The representatives with National Debt Relief were courteous and helpful. The program I am now enrolled in has me breathing easier, and I'm not nearly as stressed as I was. I am so thankful that I looked into what they had to offer.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    Spoke with 2 reps (the intake rep who contacted me promptly after completing form on site as well as the welcome call). Both representatives were VERY thorough (first initial call was 10 minutes, second call after application 20 minutes - make sure you set aside time) and they're very helpful, honest, and knowledgeable.

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    Online & AppStaff

    Reviewed Aug. 31, 2017

    I felt relief instantly, Michael was very knowledgeable and very considerate of my situation. My account was approved and I was congratulated. The application was very thoroughly and discreet. Thank you for your help in my financial services. I feel that there are good companies out there to help people.

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    Transparency

    Reviewed Aug. 31, 2017

    I am very satisfied with National Debt Relief with their up to date on my account and letting me know how I am doing to settle my account. Started in March and I have over half of my accounts settled and reduced in payments. Monthly report received and being able to view my account anytime.

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    Reviewed Aug. 31, 2017

    This was a great opportunity for me to get debt free, especially since I had to medically retired from my job of 21 years. The stress of my debt was getting the best of me but thanks to The National Debt Relief, I am stress free. Thank you so much for your help.

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    Staff

    Reviewed Aug. 31, 2017

    The person I spoke to was pleasant and very well informed. I had a little difficulty understanding what he was saying. He could have talked a little slower. He went over everything that I should know and informed me about all the forms I was signing.

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    StaffProcessTransparency

    Reviewed Aug. 31, 2017

    They been answering my questions. I just started with this consolidation. It is my second month. They explained to me in details, about the process on the program. It's New experience for me. I hope I'll be able to solve my credit cards debt ASAP. Thanks.

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    StaffProcess

    Reviewed Aug. 31, 2017

    The process is quick and easy and the staff is super helpful and friendly. I appreciate not having to spend hours I don't have to resolve my debt. With NDR, you get professionals working for you so not to be confused with all the legal work needed to consolidate debt. I recommend this program for anyone wanting to resolve their debt.

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    Staff

    Reviewed Aug. 31, 2017

    I have had very good relationships with your company to this point and am very well pleased with your service. I am a bit concerned about one thing, I ask them repeatedly to contact one particular client and to date they have not done so. Other than that concern I am very well pleased. Thank you for your service and I would highly recommend your company to anyone in need.

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    Reviewed Aug. 31, 2017

    My wife and myself have always been treated with utmost respect and kindness. We both feel they have been very helpful in covering all matters, and if we had questions about any situations, they were always very patient in explaining everything to us.

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    Customer ServiceProcess

    Reviewed Aug. 31, 2017

    This review may be a little premature, I haven't had any of my debt resolved yet but I just started with my debt relief. Process has been great so far, set up, and customer service have gone above and beyond my expectations. Assuming the rest of the process continues as it started, then I can't recommend NDR enough.

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    Customer ServicePriceStaff

    Reviewed Aug. 31, 2017

    Teddy ** was great and welcome call specialist has given me hope that I can be without the burden of high interest and an overwhelming amount of credit card debt. Thank you National Debt Relief. l look forward to working with you guys to get my debt eliminated.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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