National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 30, 2017
I just started the program. So far staff have been helpful with my case. I sure hope that this program will relieve a lot of my stress in regards to monthly payments with my debtors and I sure hope that I can restart my credit once again without having to drown in debt. Thank you for taking the time to help me.
Reviewed Aug. 30, 2017
We have always had good credit and made one-time payment but we fell into some hard times. National Debt Relief took an embarrassing situation for us and helped us through. All correspondence have been helpful, positive, and provided resolution. We really appreciate them and would absolutely recommend.
Reviewed Aug. 30, 2017
Only after five months in the program, one of my major debts was resolved! The customer service team has been in contact with me via phone and email. Furthermore, I am able to gain additional information regarding my debt. I am excited for the remainder of my debts to be resolved and I am looking forward to being debt free!
Reviewed Aug. 30, 2017
National Debt Relief is assisting me in settling my credit card debt with the goal to become debt free. At this point in my program, they have surpassed my expectations! I am very relieved to have found them and rely on their expertise in solving this tough burden.
Reviewed Aug. 30, 2017
My experience was spot on and to the point. Very nice people who I worked with and helped me get started every step of the way. Answered all questions to my understanding and respected my knowledge to every question by repeating number of times so I understood.
Reviewed Aug. 30, 2017
Since my first contact the customer service approach is so friendly & helpful, they discuss everything with me & my wife and we thought this is the perfect place to fix our financial situation as well as our credit, as long as we make the minimum payment until the end of our terms so I say great customer service. Excellent. Keep it up.
Reviewed Aug. 30, 2017
The process to apply for the programs was easy to complete and now I'm told to wait at least two to three months for the company start calling all my creditor. I'm able to sleep at night knowing someone is helping me with my bills.
Reviewed Aug. 30, 2017
Bill ** was outstanding in explaining the program and answering all questions. He was professional, remaining frank and straight-talking. The customer service is notable, as I tend to be very skeptical about these sorts of programs. In being able to field all questions with patience and respect, Bill provided assurance that the service is legit (I did research on the company before calling, but his attitude and process reinforced the reputation the company has earned.).
Reviewed Aug. 30, 2017
I've dealt with three different customer service reps and I feel confident calling the general number because I know whoever I talk to will be compassionate, knowledgeable, and extremely helpful. This service is so easy and gives me great peace of mind.
Reviewed Aug. 30, 2017
I was very happy with the way the gentleman explained the proposed settlement and what would happen after I approved. He was courteous and answered all my questions, and seemed genuinely excited about the offer I got. I would definitely recommend National Debt Relief to a friend.
Reviewed Aug. 30, 2017
I would highly recommend National Debt Relief for debt help, but I would REALLY highly recommend Chris **! What an asset to your company. A kind heart and his warmth just exudes over the phone. I did not feel like anything he said was rehearsed or conning (for lack of a better word). Thank you for your help and understanding, Chris!
Reviewed Aug. 30, 2017
Very professional. It was explained to me so I could understand the program to get us out of debt. I'm very happy and satisfied with the way the program was presented so a person could ask any questions that they might have about the program to Debt relief.
Reviewed Aug. 30, 2017
I have no complaints. Everything is outstanding and well done. I would highly recommend National Debt Relief to all who have and need help. They make you feel comfortable and secure. They will give their undivided attention. National Debt Relief associates are professional and well verse.
Reviewed Aug. 30, 2017
Dealing with your customer service has been satisfying. Very friendly, very helpful. I have talked to a few of your agents and they have always answered my questions. I have also done same via e-mail and they have been very helpful.
Reviewed Aug. 30, 2017
Michael who was the specialist in helping me sign up went through everything with me in detail, told me step by step what would happen and after being approved informed me that I would get a "welcome call" to finalize the agreement which I then received a call from Evelyn who answered all of my questions and reassured me how everything was going to go. I would recommend this program to anyone who would like to be debt free. Michael and Evelyn were very helpful and professional!! :)
Reviewed Aug. 30, 2017
They were able to explain where I could understand and answered all my questions. And the wait wasn't bad at all. Mr. Justin ** was very helpful. I look forward to this process and clearing my debt with your company. Thank you.
Reviewed Aug. 30, 2017
I would like to say that National Debt Relief is for real. They were very helpful in setting up my account and I would recommend them to everyone, my wife and I have been struggling with debt for some time now and we signed up this program and it has been awesome. The phone calls have stopped and our debt is being decreased big time.
Reviewed Aug. 30, 2017
I am so happy with what NDR has done for me. One more account to resolve and I will be completely out of about $15,000 debt in two years and about 5 months. Also, I love love love that I can accept resolution offers via email now instead of having to make what can be a lengthy phone call.
Reviewed Aug. 30, 2017
All service representatives were very full of information and really nice. I had no problem with getting the appropriate information needed to complete the contract. The document e-sign was easy and quickly done and returned to the representative to finish my contract and the last caller was very nice.
Reviewed Aug. 30, 2017
This was so simple and easy. You guys handled the credit card companies so I didn't have to. Payments were easy to make. I was always notified once a settlement had been made. I finished the program in less time than I expected. About 4 months earlier than I expected.
Reviewed Aug. 30, 2017
New customer. So far it's been good. We have been with them for just a month ago far. Half of our creditors have responded and responded good. The other half seem to not have received or just maybe haven't reviewed the letter that National Debt Relief sent them. They have sent out late notices and still calling.
Reviewed Aug. 30, 2017
Everyone that I have spoken to has given me confidence in this process. Very respectful, cordial and helpful. The information is very understandable and seems it will make the process as easy as possible. Eddie was very nice and helpful. Thank you all.
Reviewed Aug. 30, 2017
So far my debt is decreasing and it is working for me. Seeing good results. Only thing is my credit score has taken a major hit and would like to know how to recover. What is the recommendation for restoring your credit score.
Reviewed Aug. 30, 2017
Overall happy with the experience. As to be expected, I was very nervous (still am) to be in this position, and take these steps. At first, Bradley was very calm, collected, and kind. Towards the end, he was very rushed, and was even legitimately rude at one point. I get that he doesn't want to waste his time with someone who won't commit, but I was communicative, and only expressing concerns.
Reviewed Aug. 30, 2017
I am happy that I contacted National Debt Relief. They explain their procedure so you will understand. Very professional in explaining everything. I feel very happy that I am in this program. I am glad they offer a legal service. They provided all the aspects of debt relief.
Reviewed Aug. 30, 2017
They were super easy to work with. I was able to do everything via email which made it great! They did not make me feel like I was a terrible person for being in the situation that I found myself to be in. Hopefully, the program is as great as the application process!
Reviewed Aug. 30, 2017
Elizabeth and Kyle were so very attentive from the initial phone call, which made me feel better about this whole situation. This is not a fun subject or situation to be in, but knowing I can call at any time with a question and speak to a real, knowledgeable person is reassuring. Also, the online portal to track your progress visually is definitely a motivator and makes me feel good to know that I will be in a better financial situation just 39 short months.
Reviewed Aug. 30, 2017
They settled a big account leaving 4 little ones that are going to court now. Should have done it opposite. After a year they tell me to pay more a month. Should have said that in the beginning. Sucking the food right out of my house since they did it backwards.
Reviewed Aug. 30, 2017
Your agents provide outstanding service and your negotiators have reduced the amount owed on a number of accounts. Keep up the good work. I would strongly recommend National Debt Relief to anyone who needs to work on consolidating and reducing their debt.
Reviewed Aug. 30, 2017
Everyone was so helpful and explained everything very clearly to me. I want to thank Ivori ** for being SO patient and communicating with me entirely through email. This made the process so easy, quick, and I could actually go back and review it with my husband which was nice!
Reviewed Aug. 30, 2017
NDR has helped me more than any creditor ever has. They have been upfront and honest, and have given me peace of mind that my debt will be resolved and I can move forward with less stress, and newfound freedom.
Reviewed Aug. 30, 2017
I had a great experience from start to finish & the process went very quick. Kishan ** was very professional and answered any questions that I had. He was very pleasant and made this a easy process for me. Thanks to National Debt Relief for all the help.
Reviewed Aug. 30, 2017
The enrollment process was explained to me in detail, and the representatives made sure that I understood everything. The process of enrolling was simple, and the representative walked me through everything making sure that everything was accurate. Contact information was provided, and the representatives were very sincere and seemed to care about my individual situation. I already feel some stress relief in my situation and look forward to working with this company to pay off my debts!
Reviewed Aug. 30, 2017
Reginald ** was the rep I had the pleasure to work with. He was very helpful and knowledgeable. He spent a lot of time with me. He provided excellent customer service and made sure I understood. He was very caring and understanding of the situations I had gone through. He is an asset the corporation. Thank you.
Reviewed Aug. 30, 2017
My first contact with Joshua ** made me feel at ease, He listened to my problem and suggested a solution that immediately relieved me of the stress that I have been going through having a great deal of debt and no plan to pay it off. My stress was transferred from my wife and I to National Debt Relief. My welcome call with Alan also was very professional and again made me feel at ease. Both Alan and Joshua did an excellent job of explaining the program and your responsibilities as well as mine. I would highly recommend National Debt Relief to anyone who needs financial assistance.
Reviewed Aug. 30, 2017
They are very knowledgeable and clear in everything every step of the way. I am so glad I can be able to live my life again. Thank you again for the opportunity you have given me. Now I can live my life again.
Reviewed Aug. 30, 2017
The total process took about an hour, but it appears to have been well-worth the time and effort. The representatives were patient and honest with me. The representatives took the time to explain any questions I had. The approval and online execution of the agreement processes were both quick.
Reviewed Aug. 30, 2017
Everyone that I spoke with was very helpful and informative. I am very thankful for being recommended to use National Debt Relief. I felt assured that I was doing the right thing given my financial situation. I would certainly recommend them to others in the future. Thank you.
Reviewed Aug. 30, 2017
Our experience was outstanding, so far I would highly recommend your company and believe that the gentlemen that we dealt with should get a raise for the outstanding service that they provided to us. We also want to thank the company for helping us get back on track.
Reviewed Aug. 30, 2017
Everyone I talked to was very helpful! They explained the program very efficiently. I would recommend to a friend. The process was very easy. I look forward to reaching my debt free status. Their fees seemed very reasonable for what they are providing. Thank you!
Reviewed Aug. 30, 2017
My experience with National Debt Relief has been excellent. They really helped me to regain control after some unforeseen events transpired in my life leaving me in over my head with nowhere to turn. I highly recommend this service to anyone that finds themselves overwhelmed by their current financial standing.
Reviewed Aug. 30, 2017
Very helpful and informative! Would recommend to a friend if needed. Looking forward to getting out of this hole I am in soon. I appreciate the explanations of how the program works and what to expect. I hope to be clear from this debt soon.
Reviewed Aug. 30, 2017
I am new to this process. NDR has been very helpful and was able to explain everything clearly. Every time they have been able to resolve a debt they call me to get my approval. I feel like I have to make a minimal effort and my debt situation continues to improve every month. I look forward to being debt free at the end of the program.
Reviewed Aug. 30, 2017
While this can be an overwhelming process it was anything but while dealing with Marc **. He was patient and professional - answering all of my questions and with quick responses. I truly appreciate his assistance with everything to date!
Reviewed Aug. 30, 2017
This company is very transparent and thorough in explaining their process. The people are knowledgeable and helpful. Keree was extremely professional through the whole process and the lady I spoke to at the welcome center (sorry I don't recall her name) was also great.
Reviewed Aug. 30, 2017
I haven't been behind on my accounts in over 8 years and wound up swimming in a couple months. I was starting to stress out and thankfully Eli eased that burden. Thank you for your help and Victoria's as well!
Reviewed Aug. 30, 2017
Great customer service. It's been a pleasure working with Randolph. He helped me understand what I need to know to. It's great to know that I don't have to struggle with paying off the collector. They handle it all for you. It's the best thing I have done.
Reviewed Aug. 30, 2017
Great customer service. They deliver what you sign for. The credit card companies might want to deal directly with you and paying extra for legal help will come in very useful. We are one year into the program waiting for positive results especially the credit report improvement.
Reviewed Aug. 30, 2017
Everyone was very helpful, answering all my questions. I am very thankful for getting some kind of balance in my financial situation. The people helped me to be very comfortable in going through this process. I'm happy to have some help through these difficult times.
Reviewed Aug. 30, 2017
NDR has been a relief for me. I had some health issues recently and had many medical bills. I fell behind with all of my credit cards and kept having to add medical expenses to those credit cards. I was getting nowhere! NDR saved me. The stress of it all has been relieved. Thank you, NDR!
Reviewed Aug. 30, 2017
Great thorough explanations, very transparent company. Armani was very helpful, he covered all of the information and made sure my wife and I understood what we were looking at and it all works. He was clear and understanding of our needs.
Reviewed Aug. 30, 2017
National Debt Relief helped me consolidate my credit cards. They were there to help with every question I had and the response time with the credit card companies were very fast. Thank you for giving me a new start and now I am debt free. Thank You.
Reviewed Aug. 30, 2017
Atif ** was very informative and helped me feel at ease and gave me a great plan to go by. He explained how much I would be saving while in the program and how quickly I could get out of debt. Hopefully with this help I will be able to regain control.
Reviewed Aug. 30, 2017
Compared to the monthly service charge the service is hardly worth the cost. 50 percent of all my payments go into service charges. If they were able to save me 50 percent it would be a wash. In reality I am paying way more than actually owed. Some of the companies they have not negotiated with yet. What gives?
Reviewed Aug. 30, 2017
I have just begun the process of this program to get relief from all our debt, which has been building up due to many health issues of my husband. The people at NDR were professional, empathetic and very helpful and reassuring. I am very hopeful that this is going to be a good experience and outcome.
Reviewed Aug. 30, 2017
I couldn't sleep. I was so stressed out with the collection calls and always freaking out about how I was ever going to get out of this mess. Then I found National Debt Relief! I sleep at night knowing this is being taken care of! It’s amazing that there are people are out there willing to help! Danielle ** completely helped me feel at ease! You have incredible customer service!
Reviewed Aug. 30, 2017
The staff who attended me were very professional and courteous. They explained with detail the process and were able to answer my questions. Because of the information they provided me, I feel confident that I will be able to get out of debt and improve my financial situation.
Reviewed Aug. 30, 2017
Can't say enough good things about NDR, I would and have recommended to many people! All of the customer service reps that I have spoken with have been great. I have been in the program for about 8 months now and they have already settled my largest card first, or about 68% of my debt! I'm shocked. This program really works, I wish I had signed up sooner.
Reviewed Aug. 30, 2017
I thought I had found my solution to all my problems. The first rep was wonderful. I finally felt like a weight had been lifted off my shoulders. The welcome guy was rude and to find out it will lower your credit score the whole duration of the program now I'm not sure I'm doing the right thing.
Reviewed Aug. 30, 2017
One creditor offered settlement and this is great news for me. I am 80 years and feel a great relief with this first positive settlement and look forward to more positive settlements on accounts. I am very happy that I spoke to an NDR representative. Thank you.
Reviewed Aug. 30, 2017
National Debt Relief will have gotten me out of debt in a matter of months. There's a lot of months left to my contract. After the final debt is paid, the rest of the money less their fees is mine. I should have a pretty good nest egg at the end.
Reviewed Aug. 30, 2017
Tom was great in the setup and explaining of the whole process to the point it make me calm and trust that it will be fixed. I would highly recommend this program to anyone looking to get away from using bankruptcy as their option. Tom thank you so much.
Reviewed Aug. 30, 2017
National Debt Relief was very professional in the way they handled our account and made it easy on us. They sent us all the information we need to get started. The manual they sent was easy to follow, a step by step process with all possible situations, answers and what to do next. Everyone that I talked to on the phone was very professional and helpful. They guarded our personal information and keep it safe. They set up our payment plan so it was easy on us to make the payments and time passed quickly. Now we are out of debt. Thank you National Debt Relief.
Reviewed Aug. 30, 2017
During my welcome phone call the representative was very informative, professional, and friendly. She answered any and all of my questions politely and removed any nervousness I had from beginning the process. I felt she gave me all of the information I would need to contact the company and how to refer my creditors to the proper place.
Reviewed Aug. 30, 2017
Overall, I'm satisfied with my experience with National Debt Relief. The customer service was always very nice and professional and anytime I had any questions, I could always get in contact with someone without having to wait for a long period of time. They were always consistent in taking the amounts agreed upon from my account on a monthly basis. The main issue I had with my experience was that once they had determined my repayment plan, there were two creditors that, for whatever reason, were simply left to just sit and wait while none of my monthly payment was going to either of them. I expected that my credit rating would take a hit, but because of this, it became worse than it needed to be. I ended up having to work out repayment plans for these two creditors on my own outside of the NDR repayment plan in order to keep from having these accounts be charged off.
NDR never informed me that these two were not being paid for an entire year after I started my repayment plan, even though the information for both were included with all of my other debts at the beginning of the process. I ended up getting collection calls over a year afterwards by the two telling me that they weren't receiving anything from my repayment plan with NDR and, as noted above, working out separate repayments with them. In the meantime, NDR never told me about these two.
Again, overall, I had a good experience and have now paid all my debt off and my credit scores have rebounded to be very good and would recommend their services to anyone in over their heads in unsecured debt. It was way better than if I had filed for bankruptcy. But, I feel they could have done a little better with my particular situation.
Reviewed Aug. 30, 2017
I would definitely recommend National Debt Relief to my friends and family. This process will take at least 3 years to be resolved but knowing that it's being resolved is what matters to me. My credit score is dropping now but I know it will eventually increase in the future.
Reviewed Aug. 30, 2017
While this process has been clearly explained, and the staff is friendly it is also obvious that they are reading off a script, and thus the presentation is somewhat monotone. However, it is great that this is not done with an automated system, as it is nice to have someone that can answer questions immediately.
Reviewed Aug. 30, 2017
Paid everything plus more, ended up in court over one credit card. Left with 3 credit cards not being paid at all. But National Debt definitely got all their fees. I was taken advantage of and still in a bad situation. Paid over $13,000 and have c/c in collection today. Horrible program!!!
Reviewed Aug. 30, 2017
Happy would the experience and would recommend to anyone looking for help! Very easy and understanding — friendly staff who's willing to help by any means necessary. I’m truly satisfied with the progress thus far. You get what you put in, there’s no gray areas.
Reviewed Aug. 30, 2017
My command in the military told me I had to fix my credit and a buddy of mine recommended National Debt Relief. Within the first two months I joined, they already started closing one or two of my accounts. I had one more account left, but I had to close my civilian account. National Debt Relief is very professional and working with them is bringing my credit score up, but I hope they would tell me more and update me with how many payments I have left to finish the program.
Reviewed Aug. 30, 2017
So far Freddie and Paul have been very professional, encouraging and supportive. I'm looking forward to good results working with the whole team to getting my debt cleared up. I feel like I have someone in my corner helping me to fight my debt. This is truly a great relief, now I understand why the word is used in the company name.
Reviewed Aug. 30, 2017
I have had nothing but excellent service with friendly and helpful staff at National Debt Relief. They are always courteous and knowledgeable. They have decreased my debt and made it much easier by consolidating all my outstanding bills. I would and have recommended them to others.
Reviewed Aug. 30, 2017
So when I came to National Debt Relief, I had never been in debt before so I did not know what to expect. I found out there are standard deals people get when they're in debt for a certain length of time. By the time I had an offer, I cut the middle man out (National Debt Relief) & spoke directly to the firm handling the debt collection. By doing this I saved myself $5,000 & got out of debt in a year as opposed to two yrs if I had stayed with National Debt Relief. I recommend to do your research & negotiate for yourself. These companies just want to settle their debt. They don't care if they talk to you or a company, they just want their money so settle it yourself & save thousands.
Reviewed Aug. 30, 2017
Speedy responses and all the information you need. Abundant contact info. Everything explained and links for information. I feel like they are in your corner when dealing with creditors. Believe I will be out of debt by time quoted. Enjoyed doing business with them.
Reviewed Aug. 30, 2017
NDR supplied exact procedures towards alleviating crippling credit card debts that had high interest payments. Three out of four debts have been settled and the process of settling the fourth is ongoing. They helped me set up a monthly payment plan that was within my resources and I am very pleased with the results. Thanks to them I can see the light at the end of the tunnel!! It is a great feeling to be out from under the debts.
Reviewed Aug. 30, 2017
National Debt Relief did everything they said they would do and then some! They helped me get out of debt and my life back on track. Currently things are better than they ever have been thanks to National Debt Relief. I honestly can't thank them enough.
Reviewed Aug. 30, 2017
Very professional and answers all your concerns. Helps you out. Explain everything thoroughly and approachable. All the customer service representative are pleasant. They will work with schedule and budget. Definitely easy to work with. Will never hesitate to go back to them again with debt issues.
Reviewed Aug. 30, 2017
Very good help. All my credit card will be done. Thank you very much, and I would recommend to a friend, and anybody that ask. I very happy with your work, so please don't stop helping all you can.
Reviewed Aug. 30, 2017
Great experience so far! I'm thankful for National Debt Relief. I have been with them for a year now and they have been very informative. I'm half way there and can't wait to be done. Maybe one year left to get on track with my debt and hopefully never fall behind again.
Updated review: March 10, 2018
I needed to know the current status of the account and to be sure that the proper account would be debited this month. I also needed to a bit of encouragement and assurance that all would be well. Mr. ** was more than helpful and patient, and assuaged my concerns. He also informed me of how I might best keep track of updates as they occur.
Original Review: Aug. 30, 2017
We really have yet to get going, at least from my perspective. I am having a VERY difficult time with this period of owing and not paying creditors and watching my credit score fall into the abyss and the never-ending attempts at telephone contact. I will withhold judgment until I have seen some activity and results. The initial preparation of closing accounts and switching banks was quite arduous. I'm looking for special things. Now that it's been three months, maybe we're close to visible action. Give me another three months and ask again for my opinion. Best wishes to us.
Updated review: Jan. 26, 2018
Great service and amazing company. They have been very helpful. Customer service is excellent. I have already had some of my credit cards resolved. I am very pleased with the results so far. I highly recommend them to anyone who is in need of their service.
Original Review: Aug. 30, 2017
I just started the program in July 2017. Hopefully they can help me with my situation. Customer service were very helpful with answering my questions. I just want things to get back to normal. They get straight to the point. My monthly payments are 500.00 dollars.
Reviewed Aug. 30, 2017
The agents were a lot of help and very informative. All of the questions I had were answered quickly and very accurately. I really appreciated the patience the agent showed for me as a new customer. I was quite hesitant at first, but Kennedy did a wonderful job informing me of the services NDF is providing me. I am looking forward to being debt free.
Reviewed Aug. 30, 2017
Great customer service reps, they took their time explaining everything in detail. Highly recommended. Easy electronic forms, great online access. I'm a happy customer and would recommend to anyone interested in consolidating debt. Easy low monthly payments set up with auto pay.
Reviewed Aug. 30, 2017
Things were explained to us very clearly. Soon after joining you the nasty phone calls stopped. We have had a little breathing room thanks to your help. I have already told others about your service. Thanks to you. We will soon be debt free.
Reviewed Aug. 30, 2017
I am so very grateful to have the opportunity to have National Debt Relief help me in becoming debt free. It was really hard to take this course but I believe I am in great hands. Every employee I had spoke to was very polite and very informative. They answered any and all questions I had no matter how minuscule. This is truly a great program and I look forward to becoming debt free!
Reviewed Aug. 30, 2017
This is a very helpful and amazing program. I would recommend it to everyone who is trying to get rid of their debts. The payments are very flexible and they work with you and understand what you are going through. Thank you very much for all your help.
Reviewed Aug. 30, 2017
I would definitely recommend them to anyone who needs help getting out of debt. They are great to work with and are there to answer your questions. They are very friendly and helpful and knowledgeable people. They never made me feel dumb or less of a person. They were always happy to help.
Reviewed Aug. 30, 2017
What a great customer service reps you have there and making me feel comfortable about making the jump to take care of my debt. Were very informative about the program and that at any time it's ok to drop out. Both of them very professional. They made me feel that I definitely were not wasting my time with this program.
Reviewed Aug. 30, 2017
So far I've only gotten through the first part of this journey but it has been very calming. As you probably know, financial problems are very stressful and our application for help was very reassuring in that these people do this all the time and it will get better. Michael, our representative, explained every part of the process and really set my mind at ease. I feel like they're a bit protective of us in regards to collection agency calls and contacts as they tell you what to say and not to engage, just send them to the debt specialist and keep a record of who and when. I personally don't answer the phone if I don't know who it is but it's nice to know they're there for us. I don't foresee any problems and have had a fine experience so far. Very reassuring.
Reviewed Aug. 30, 2017
Nikki was a pleasure to work with. I'm not very good with technology and she helped me with it and was very patient with me. And talked me through it. She was very pleasant to talk to also. You should give her a raise. The follow up call was kind of confusing. The guy talked awful fast I had a hard time keeping up. I hope I get all the forms signed and did on.
Reviewed Aug. 30, 2017
I was very nervous about taking this step to debt recovery. All of my questions were answered in a kind and professional manner. I was walked through the entire process and at the end of my call knew what to expect. Everyone I have talked to so far has been helpful and didn't make me feel bad about the debt I had accumulated. I am looking forward to being debt free very soon!
Reviewed Aug. 30, 2017
It was extremely easy to contact and speak with very knowledgeable representative. There was no wait or hold time. The program’s steps were thoroughly explained and reviewed. This program provides me with a light at the end of my dark financial tunnel.
Reviewed Aug. 30, 2017
I feel sense of security. They are detailed and they want to be sure you understood what you are getting into but will tell you how they are there to help and support. At this time I'm still in the process. Hope I'll get the result fast.
Reviewed Aug. 30, 2017
Jami ** is awesome and deserves every reward available. She is compassionate and incredibly patient and was extremely helpful. Jami assisted me with the Welcome process and was extremely friendly through it all. Jami is a great credit to your organization.
Reviewed Aug. 30, 2017
I am pleased with what NDR has done and is doing to assist me with eliminating my debt. Everyone is courteous, friendly and helpful. I get my questions answered and feel encouraged about my financial future. I don't have anything else that I can add at this time.
Reviewed Aug. 30, 2017
I can not begin to express my gratitude to NDR for assisting me. They gave me options I DID not know I had but most importantly they gave me peace of mind. I am able to have quality of sleep. NDR is a god sent company. When I speak with the staff of NDR they allow to me talk, I do not feel that I must rush to say everything quickly. The staff truly listen to my concerns and assist me with my questions. Thank you NDR.
Reviewed Aug. 30, 2017
NDR made the payments easier and they're still helping me out. The people I've worked with have been awesome. The first one who did everything for me and my account was really awesome to the point where I told my cousin about her. My cousin also got the program.
Reviewed Aug. 30, 2017
I looked online for the highest rated for debt relief and I was given a whole list with National Debt Relief at the top. There were also a couple of other good options but National Debt Relief seemed to be the one to go with. They helped to break down our accumulated debts and they really came through for us. They were always good as far as any time we needed to contact them about anything. They were very friendly, professional, always great and fantastic. I've never found any difference with anyone I spoke to and they're super people to deal with. Everybody I've had to interact with was patient, always there and willing to listen. Our lives are a lot better now and we feel a little bit like we've taken a sigh of relief because we went underwater and we weren't exactly sure what to do. National Debt Relief was the best choice we've ever made to get our lives under control again in terms of our finances.
Reviewed Aug. 30, 2017
I was going through a divorce with my wife at the time and I’d pay the minimum amount on the credit card bill which is all that I could pay. Each additional time the bill would come back, it would be a little bit more expensive than the last time. So, I went from $350 to $360 and then $370. I couldn’t afford to eat and pay the bills at the same time so I called National Debt Relief to see what I could do about it. Everybody at NDR was really friendly and knowledgeable. Every time I call, everybody already has all my information. They’re ready for any question and I get my answer. Paying my debts is getting done a little bit quicker than they originally intended. They said it was going to be about two years and right now, we’re at a year and a half and it should be done in a few months so it’s been good so far.
It was more comfortable paying the debts through NDR because I didn't have to argue with anybody. Also, I didn’t have to pay interest on anything. But whenever I actually looked at it, if I’m paying a dollar, NDR takes 50 cents and then another 50 cents goes into the account. Even though I’m only paying half my debts to the creditor, I still end up paying the full amount. It’s a little less hassle but as far as the cost, it comes out to be the same.
Reviewed Aug. 29, 2017
Extremely thorough, helpful, and supportive in getting me through a process I thought would drown me. I would highly recommend this company to anyone going through tough financial times. The process was made simple by your helpful and caring staff. Thank you.
Reviewed Aug. 29, 2017
Very nice, helpful and understanding to talk with... Concern with me understanding the enrollment process. Made me feel comfortable with them and my decision to choose them to help me with my debt consolidation. I would highly recommend to someone in my position.
Reviewed Aug. 29, 2017
Enrolling in National Debt Relief took such a heavy burden off of my shoulders. The representatives for NDR are so professional and have helped me through the process by keeping me up to date on my account and always answering all my questions in a friendly manner. Thank you so very much National Debt Relief!!
Reviewed Aug. 29, 2017
I have been enrolled in the program for six months and I am happy to say I have two creditors resolved out of seven. The service reps truly care and are concerned for me, they always go out of their way to answer any questions I might have. Best decision I have made enrolling in National Debt. Try it. You have nothing to lose.
Reviewed Aug. 29, 2017
Although it felt like the honest thing to do, it is dangerous to deal directly with creditors. They attempt to trick you into saying something incriminating on a recorded call. What a relief to have National Debt Relief field these harassing calls. In a short time they have resolved 3 out of my 4 debts and saved me thousands. They are sympathetic and more importantly, great at what they do. I'm so glad I didn't file for bankruptcy.
Reviewed Aug. 29, 2017
We made a few mistakes financially and couldn't get back on our feet. When I was driving to work one day I heard a commercial about National Debt. So I went home and discussed it with my wife. We decided to give it a try and we are raising our credit and decreasing our debt. Thank you for saving our lives. We both retire in five years and will be debt free except for the mortgage.
Reviewed Aug. 29, 2017
My wife and I are still in the beginning stages but so far things are going great. The staff is VERY knowledgeable and kind. We felt like we had no chance of ever getting out of debt but with this program we now know that there is a light at the end of the tunnel. It's been rough having to buckle down but we have to do our part to make sure this works. National Debt Relief is such a gift and a blessing. Thank you!
Reviewed Aug. 29, 2017
Very pleased with the help I received. Always available to help with questions. Made you feel that you would be able to reach your goal. Would let you know how much longer you had to go. I would highly recommend Debt Relief to anyone who needs the help.
Reviewed Aug. 29, 2017
I am enjoying working with National Debt Relief. Getting everything set up with them was much easier and based than I ever imagined. They are very easy to work with and have been willing to help with any question or concerns I have had.
Reviewed Aug. 29, 2017
We have been in the program for almost a year now. They have been there every step of the Way and are really helping us get back on track. They are always keeping us informed and if we have questions we can call them anytime and speak to anyone. They know what is going on with our file at all times. Thank you for all your help.
Reviewed Aug. 29, 2017
They have been efficient and have been available and have answered any questions I have had. My problem with the program is that I don't think I have saved the money that I thought I would. As I add up all that I have paid to the program and the original amount of my debts, they are about the same. I guess I have saved the interest. In hindsight, I wish I would have contacted my creditors on my own and negotiated better interest rates. I think my credit score would not have suffered as it has.
Reviewed Aug. 29, 2017
Just signed up in June. No bills paid off yet. Still receiving calls from some companies. 1 registered letter from one of them. Going ok I guess. No word otherwise. They told me it would take around 6 months before we would see any results, waiting patiently.
Reviewed Aug. 29, 2017
Kody was very helpful and explained so I would understand everything. Patient with all my questions. I was so glad that I could get the help I needed to get out of debt. Thank you all for kindness and consideration. Welcome Call was very nice lady. I forget her name.
Reviewed Aug. 29, 2017
NDR has been everything I hoped it would be. Great customer service & getting rid of my debt. It's awesome to know that I don't have to struggle with paying off every collector, they handle it all for you. It's the best thing I have done.
Reviewed Aug. 29, 2017
I have been completely satisfied with the decision to contact National Debt Relief. Every representative I spoke has been very understanding about my situation. My first account settlement and also the larger one was solved quickly. National Debt Relief stopped all collection calls and are working with my creditors to settle my remaining debts. I should be debt free in about 9 months. No debt means complete freedom!
Reviewed Aug. 29, 2017
Great. Very nice. Great customer service. They help you if you have any questions. They will go out of their way to help you. I don't know what else to say only that's it's great to work with them. Very passion and polite.
Reviewed Aug. 29, 2017
National Debt Relief has been very good thus far. They have answered all my questions and have been very attentive and polite. The only thing is I'd like to see when my debts have been paid off and how much is still left to be paid. I would recommend.
Reviewed Aug. 29, 2017
So far I am happy because they are helping me establish my goals. What I don't like is that no matter how many times I ask for phone calls to be changed to Consumer Debt Relief they still disturb me at work saying National will not talk with them.
Reviewed Aug. 29, 2017
My experience with National Debt Relief so far has been great. At first, I was a bit nervous about the whole plan but the specialists who assisted me in the beginning explained every step and I began to understand. They have managed to help lower my debt by settling with my creditors. It's a slow process but I have full confidence in their work.
Reviewed Aug. 29, 2017
After several months of unease, I've finally decided to reach out to NDR and in my surprise, received an email minutes after my initial inquiry. Marvo has been really patient in explaining the program to me (and not persistent). Excellent customer service and very responsive!!! During my welcome call, Paul made sure that all my questions are answered clearly. Now, I feel relieved knowing that I am not alone in this financial situation. NDR is here to assist me.
Reviewed Aug. 29, 2017
My experience with the representatives of National Debt Relief can be described as hassle free, heavily informative and relatively enjoyable. Everything was described to me in detail, and I never once felt overwhelmed or confused by the information. The representatives made a point to ask if I had any questions and were happy to answer if I did.
Reviewed Aug. 29, 2017
When I contacted you I was having a hard time with my bills, after getting on the plan it really helped me. Only thing now is I want to build up my credit again and have a good credit score as I had before.
Reviewed Aug. 29, 2017
My experience with National Debt Relief has been easy and very accommodating. Talking about debt is a nerving subject but everyone made it easy to understand that I am now on the road to being debt free. Brandon ** did an excellent job and I would recommend talking to him directly to anyone. Thank you.
Reviewed Aug. 29, 2017
I'm so glad I found you guys, thank you for all the help. Very professional, very helpful team, all my questions been answered at all times, so I will recommend some members of my family. They need them. So far they stopped all my creditors. I'm very happy, thank you again. Best regards.
Reviewed Aug. 29, 2017
Mr. ** and staff at National Debt Relief were real thorough in explaining my options for their program. They also send me a client package book that was real helpful. I look forward in working with National Debt Relief to get out of debt. I appreciate their quick response to all my questions.
Reviewed Aug. 29, 2017
National Debt Relief saved me thousands of dollars in credit card debt. Thanks to their open lines of communication and proper documentation, everything with my debt consolidation went smoothly. This company was able to handle debt collectors bothering me at all hours of the day. The threatening phone calls stopped, and I was finally able to manage my finances without having to worry about interest rates. Overall National Debt Relief was able to save me over $6,000 of my original debt of $11,500. Thank you!
Reviewed Aug. 29, 2017
National Debt Relief has been such a big help. I was overwhelmed with my credit card debt and I was paying the minimum but not getting anything paid off. National Debt Relief has taken the burden off of me and I don't have to deal with the call and they settle the debts for me.
Reviewed Aug. 29, 2017
My experience with National Debt Relief has been fantastic!!! I emailed them a little over a year ago and I haven't regretted it since!!! The first person I spoke to was Brian **, he made sure I understood everything about the program and got me on the right path! The thing I loved the most about this company is they are very kind and caring of your situation... They never judge you or make you feel like you're dumb for getting yourself in such a mess. I would definitely recommend them to others!!! 5⭐️⭐️⭐️⭐️⭐️For sure!!!
Reviewed Aug. 29, 2017
Both people I spoke with were very nice, respectful, and made sure they answered my questions to the best of their ability. I don't remember the lady's name that called me, but I do know that Jose ** is the one I originally spoke with about starting my account. The lady was the one who did the welcome call, she was very nice and informed me on everything I had questions about.
Reviewed Aug. 29, 2017
National Debt Relief was there for me when I thought I had nowhere to turn and was drowning in debt and minimum payments were not easy to make. I was scraping pennies and borrowing from loved ones just to make ends meet and feed my family. Now I can afford my payments and take care of my family! Also, I'll be debt free much sooner than I ever could have imagined!
Reviewed Aug. 29, 2017
After making a few not so smart financial decisions I knew I was heading down a path I didn't want to go. I researched different debt relief companies and National was always coming up as top notch. I got started with them and within just shy of 2 years they had negotiated and cut down my out standing debts saving me thousands of dollars. They were always helpful and friendly every time I called and I learned a bunch about how debt works that I didn't know before. I would recommend anyone struggling with outstanding debts to enroll in their program, they are wonderful and helped me a lot.
Reviewed Aug. 29, 2017
Awesome customer service! Everyone I spoke with was very efficient with helping me to understand their services on how to become Debt Free. I'm happy to know there are people showing support. The National Debt has given me relief on there are people who can help. Thank you, NATIONAL DEBT RELIEF.
Reviewed Aug. 29, 2017
It has only been 3 months. I wish creditors were contacted by now. Customer Service has been very helpful when I have called. Everything is still as it was when I contacted NDR. Hopefully things will start to change from here on out.
Reviewed Aug. 29, 2017
All staff and services provided by National Debt Relief have been extremely helpful and effective in helping clean my financial situation. They were able to assist me in every situation including with dealing with court related questions and issues relating to creditors. Thank you! Greatly appreciated.
Reviewed Aug. 29, 2017
Simply relieved and blessed and quite frankly thankful on the settlement amount. I had doubts coming into this but they reassured me everything was going to be fine and stress free, especially getting those harassing calls, one can only worry. But after today I feel proud, thank you.
Reviewed Aug. 29, 2017
I had the most pleasant experience working with Assam **! He was very thorough with all information and took his time helping me. And thanks to Jimmy for the "Welcome Call" as it was a pleasant experience as well. I'm very happy with my decision on having NDR help me become debt free!
Reviewed Aug. 29, 2017
Excellent Salesperson - I never felt pressured into anything and every step made perfect financial sense. From the monthly savings to the credit restoration and instant peace of mind... An answer to our prayers - literally! Thank You!
Reviewed Aug. 29, 2017
Armani and my contact for the welcome call were very helpful, informative and patient. Very thorough in every step of this process!!! I was hesitant on what to do for my credit cards but I feel confident that your company and debt relief team will get the job done!
Reviewed Aug. 29, 2017
Both parties that I spoke with were very helpful and truly appeared to have my best interest in mind. They were very easy to work with and walked me through the process and made it very easy to understand. All the questions I had they answered with ease. They also put my mind at ease knowing I was doing the right thing. They made the whole process very easy.
Reviewed Aug. 29, 2017
NDR has been very good getting thing started with my enrollment into the program. Only started in June so I guess their contacting my enrolled creditors takes some time for they are harassing me to death right now. Everything else with them swift and precise.
Reviewed Aug. 29, 2017
This was a great experience. I want to Thank Jeannie for all her help on getting us started and into the 42 month program that will help us make each payment. Thank you for Understanding the need for us to have National Debt Relief help us in the next 42 months or less to settle our Debt...
Reviewed Aug. 29, 2017
Jan and Jonathan were extremely helpful, and both my husband and I feel all our questions and concerns were addressed to our satisfaction. The enrollment process was relatively easy, and Jan was especially prompt and professional at following up with phone calls and emails.
Reviewed Aug. 29, 2017
The people here were very helpful and always respectful. I had many questions and they were very quick to provide clear and accurate responses. I think it is easy to say that without National Debt Relief we would have been in bankruptcy long ago, but thanks to their helpful team that fought for us we are much closer to being debt free.
Reviewed Aug. 29, 2017
In general I am satisfied with some CSReps when handling my needs over the phone, however, I have encountered some with an attitude which has made me uncomfortable. This issue must be addressed if I am to recommend this services in the future. Thank you for your prompt attention to this matter.
Reviewed Aug. 29, 2017
I had a number of credit cards with balances in which, didn't put me in danger, but were becoming increasingly difficult to pay down efficiently. NDR offered a way to address that very specific problem, and - with a manageable and considered payment structure - I can lay claim to have had eliminated all of my credit related debt in less than 24 months.
Reviewed Aug. 29, 2017
National Debt Relief helped me get out of my credit card debt that I built up during college. The plan they set up for me was affordable and let me get out of debt but not put a strain on my everyday life. I would totally recommend National debt relief to anyone struggling with debt.
Reviewed Aug. 29, 2017
NDR has provided me with much needed relief in a great time of strife! Their customer service and personal attention continues to impress me, and they continue to look after my best interests! From start to finish, this is a stand up organization.
Reviewed Aug. 29, 2017
I found my experience with National Debt Relief to be rewarding and not as aggressive as other companies. I would definitely recommend to friends. The enrollment process was really stress free as the representative discussed every detail. If I had a question she took the time to answer my questions in its entirety.
Updated review: Sept. 9, 2017
Extremely satisfied with the whole process. Their personnel demonstrates that they care about me. They make sure that I don't have any doubts or concerns. They constantly follow up with me via phone or email to keep me informed on where we at in the process. Extremely happy, thanks National Debt Relief.
Original Review: Aug. 29, 2017
I'm currently in the initial phase of the process. Therefore, I don't have enough information to provide a review. Now that been said, I have to say that in the proceed of National Debt Relief gathering all my information and putting everything together they absolutely have done a good job. More to provide in the near future. Hopefully at the end I would be able to provide a 5 star. So far, so good. Thanks.
Reviewed Aug. 29, 2017
I have, recently, enrolled in the program. I have only positive comments thus far. As I progress in the program, I, certainly, hope I have a positive experience with NDR. The two ladies that I have spoken with, have given me hope that the program is a good fit for me.
Reviewed Aug. 29, 2017
I would have never been free from the credit card debt if I had not contacted National Debt Relief. I was contemplating a bankruptcy but did not feel comfortable with the idea. I started to research different relief programs and National Debt Relief stood out above the rest. I am glad I made this difficult decision and NDR was there throughout the whole process. Every staff member I talked to treated me with concern and respect. I would recommend NDR to anyone who feels like they are drowning. I graduated the program last month. I feel fantastic and proud of myself! Thanks National Debt Relief for saving me!
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