National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 31, 2017
About 5 months ago, I was making $500 each month in just minimum credit card payments. I knew about some debt relief options, but one option I had never heard of is what National Debt Relief does: debt settlement, which is different than a debt consolidation loan or credit/debt counseling. I discovered National Debt Relief via Google search, and looked into it because the reviews were so positive. I have not regretted it.
In the initial consultation, the person I spoke to (Parker) spent a lot of time describing how the process works, the pros and cons (the largest con being damage to my credit score - very upfront about that), and providing a quote detailing what settling with all of the companies I owed money to would look like. 5 months later, they have reached settlement with two of the companies and with higher savings than originally quoted. Though I will have to rebuild my credit later, my originally decent credit score (mostly based on 100% on-time payments) was bogged down by drowning in minimum payments (and no end in sight). I have no regrets.
Reviewed Aug. 31, 2017
A very thorough and clear explanation of my account and payments. Fast service. Documents were sent in a minute and I was done with getting my new bank account updated in 2 minutes. Alaniz was provided an excellent and professional service.
Reviewed Aug. 31, 2017
Great customer service!!! The team was very helpful with helping me to make the right choice. I would recommend the program to family members and friends. I feel that I am on the right track to become debt free and getting back on track.
Reviewed Aug. 31, 2017
National Debt Relief has been a great experience so far. They call me or email me anytime there is an update and they're doing a great job at solving my debt. The portal is also easy to use. Everyone I speak to is friendly and helpful. Great service.
Reviewed Aug. 31, 2017
The csr Jose that I spoke with was friendly and professional, and was able to handle my issue quickly and informatively. He was compassionate toward my tragedy and explained the effect my request would have and was very helpful and informative.
Reviewed Aug. 31, 2017
I'm a new client with NDR. I can honestly say, they are effective in the industry of debt, I'm totally excited about my financial future and I feel much better knowing I have someone in my corner, they welcomed me with open arms. I also thought my debt was too much for anyone but they took my case, I also got my first creditors approval this week with a huge savings...
Reviewed Aug. 31, 2017
I'm very pleased that National Debt Relief resolved one of my debts in less than 4 months, and are continually working to resolve the rest. They are great at keeping me up to date on all activity associated with my account, usually by email, but also by telephone when necessary.
Reviewed Aug. 31, 2017
Very professional and friendly customer service was provided by NDR staff. From the first phone call, to the last, I received the utmost polite, informative, easy to understand information. When I was told I would receive a call back at a certain time, the call was always punctual. After my call was accidentally dropped, I received a phone call right back, and my customer service rep picked up right where we left off. Thank you.
Reviewed Aug. 31, 2017
I appreciate the time everyone has taken to ensure I completely understand the process and what to expect from my experience. Everyone I have spoken with has been very informative, and answered my questions entirely. Additionally, I appreciate that I am able to reach out to my liaison, Joshua **, directly with any questions or concerns I have.
Reviewed Aug. 31, 2017
Your employees made this a very easy process and everyone was informative and nice. I would highly recommend this program in the future. My husband and I look forward to getting our debt under control and hope the hospitality and process remains the same during our program.
Reviewed Aug. 31, 2017
They keep their promise! Every time they call to confirm an agreement I feel relieved. The caller even answered all of my questions before I could ask any. Since I started this program I genuinely feel that they care about my family, by making sure I am able to make payments and reducing my debt.
Reviewed Aug. 31, 2017
We are very pleased with your service. Thank you for your accountability to your clients. You keep us well informed. This kind of follow up and follow through take a lot of pressure off of the families who have been devastated by financial hardships.
Reviewed Aug. 31, 2017
So far, it's been great. It was easy to start the process with National Debt Relief because they talk you through the process. That makes it less overwhelming, especially because having financial difficulties is already stressful enough. I would recommend this program to other people.
Reviewed Aug. 31, 2017
My wife and I are very excited to have NDR helping us pay off our debt. NDR has already negotiated with almost all of our creditors to lower our balances and we've even paid off two of our cards. The website is helpful and customer service over the phone is great.
Reviewed Aug. 31, 2017
This company makes me feel so at ease. Being in debt is the worst feeling ever. They do a great job of resolving the debt and being so nice and comforting. They answer every single question I have and never make me feel stupid. I feel confident that I will be debt free soon because of them. I would recommend them to anything.
Reviewed Aug. 31, 2017
Devin ** provided us with excellent service. After talking with him our confidence grew and we felt relieved. We feel that this will enable us to get a handle and control of our debt. Thank you so much.
Reviewed Aug. 31, 2017
They made sure I understood all aspects of the process and made sure to go over what we talked about multiple times. Upon talking to the main agent I then spoke with the welcome adviser who answered more questions and made sure that I understood. Extremely respectful and helpful.
Reviewed Aug. 31, 2017
Updated on September 6, 2018: National Debt Relief has been great. I am pleased with their services and I'm really happy thus far. They have settled around four of my large accounts. The amount that I pay monthly works perfectly. I even told them that with all the bills I am paying, it is really affordable for me. We worked it in that range. There has also been a couple of months that I've had to call and ask them to reduce my payments by 50 bucks and they do it without vetting out. The program is working and it has been paying off all my bills. My life is going in the right direction and there's no way I could have paid off those bills without doing it this way. National Debt Relief has helped me out of a lot of stress.
Original review: I had a great experience. Everyone I spoke with was courteous and very knowledgeable. I enjoyed speaking with the rep from the initial phone call to the welcome phone conversation. Both employees were knowledgeable and very through with their information.
Reviewed Aug. 31, 2017
I'm so thankful that I finally can take some of the weight off my shoulders and get back on track. Audia was great. She walked me through the entire process and made me feel comfortable the entire time. No question was too dumb to ask and, I really appreciate that she really know her job. My welcome call with Shaday was also a great experience. She also made me feel like I made the right choice and I'm grateful to have them to help me. Thank you very much.
Reviewed Aug. 31, 2017
The customer service is good and everything is thoroughly explained. They make sure to answer any questions without making you feel like you're burdening them. My only complaint is the first call lasts over an hour and then you have to do another in which many of the same things are explained for a second time. Overall a really great experience though.
Reviewed Aug. 31, 2017
Working with National Debt Relief has been life changing and a truly wonderful experience. We are still in the middle of the process of becoming debt free but the end is in sight which is something we wouldn't have been able to say without this program!
Reviewed Aug. 31, 2017
It took over 7 employees and two hours to fix one mistake after a declined welcome call. As a new customer I was hesitant about going through with National Debt Relief as because of all the mix up of the staff.
Reviewed Aug. 31, 2017
They do a very good job helping you get out of debt. And they are honest people who care about you. They take the time to work with the creditors. And they let you know how everything is going. And they let you know by phone calls and email. And they professional and honest hard working people.
Reviewed Aug. 31, 2017
Everyone I spoke with was wonderful and very helpful, especially Nelson **. He made me feel comfortable and he thoroughly explained the entire program to me. Everyone answered my questions and they felt like they cared about the hardship I was going through.
Reviewed Aug. 31, 2017
Everyone I spoke with was extremely helpful. Looking forward to getting out of debt! Thank you for walking us through the process where we could completely understand. It's a comforting feeling knowing we have a great team working on our behalf.
Reviewed Aug. 31, 2017
The patience and understanding was amazing especially when I am not very competent when it comes to credit and debt details. We started out very overwhelmed and stressed and finished feeling very relieved and confident that we could handle this process. Thank you.
Reviewed Aug. 31, 2017
We are happy with our experience in becoming debt free! They have always been respectful and patient during many occasions talking with them. Being able to receive documents and send them via email, has been very helpful. I hope you have just as positive an experience.
Reviewed Aug. 31, 2017
Without your help to get the creditors to accept a lower payoff I would not have been able to do this and get this debt paid off sooner than I expected. I look forward to getting more paid off with your help.
Reviewed Aug. 31, 2017
I couldn’t pay all my bills and I was getting phone calls. My son referred me to National Debt Relief. Everybody’s been really nice and I've been assured by the counselors that National Debt Relief would take care of the problem in less than four years. I'm really happy and it has given me a little bit of ease. I know that I'm going to get out of debt and that's very important. They should keep up the good work. My experience has been great and I wish to continue and hope it works out perfect.
Reviewed Aug. 31, 2017
I was looking getting debt relief help for my credit card and personal loan. The manager at the bank said National Debt Relief and Freedom were the two best relief companies so I chose NDR. The manager told me that they do debt relief but I believed at first that they pay off this agency credit of NDR, they pay off out of my bill and then I pay them back. But it's not the way it worked. In the future, they could take in consideration and work with a customer like me with debt less than $50,000 in paying all my debt and then I pay them back. It would be better because I still have creditors calling me. In fact, Bank of America and Regions Bank were trying to sue me but NDR took care of me and their reps helped me. Sometimes I get upset because I get anxious and in a bad mood when I’m trying to do so many things and I don’t have the money. Sometimes when I call them, they think I'm a mean person, but I’m not.
Another thing is, I don't like when they call me asking me for extra money. Where am I to get the extra money since I’m already going through a lot? I've already given them $500 a month. I could have taken the money right there and say that I'm not going to pay my credit cards and have the money to buy food to do other stores that pay my medical insurance. But I choose to do this because I want to be free of debt one day and my goal is to get to where my credit was two years ago, which was $800 at the most. When I have extra money, I will call them myself and pay them. The sooner I get out of this program, the better for me. Overall, it was a good experience. I told them that my debt would end up with the insurance and the late fee was $8,000 and then I get a good deal and bring it down to $2,000. I already recommended them to one of my friends whose debt is $10,000.
Reviewed Aug. 31, 2017
I wanted to get my financial situation under control and get out of debt. I went with National Debt Relief and they're very thorough in providing answers. I agree with everything that has been happening as far as the financial accountability that they're providing as the case moves on and my interactions with them have been excellent. It has been nice and a relief to have controlled the situation by getting these debts taken care of and I'm looking forward to the process being completed in a few more months. I would advise anyone who has a problem with their debt and want to have a better future by getting the debt under control to look into National Debt Relief.
Reviewed Aug. 30, 2017
I never heard of this company, or the type of program until I got calls and letters in the mail. I did some searching on the internet. National Debt Relief was the top choice. I decided to give it a shot versus the notices I received in the mail. Everybody who contacted me was very informative and understanding of my debt. So far it has been great, hopefully throughout the process it will stay that way.
Reviewed Aug. 30, 2017
My experience was positive. I had only the basic knowledge of debt reduction and Andrew was very helpful in increasing my understanding of available options. I decided on NDR because of the timely responses to my multiple emails. I recommend contacting NDR for anyone wanting to develop a plan for a debt free future.
Reviewed Aug. 30, 2017
Very happy to not have the stress of hearing from bill collectors. National Debt Relief has been very helpful. When calling them they are always very helpful and never make you feel bad about the situation you are in. They help you understand all the steps and take care of everything.
Reviewed Aug. 30, 2017
Although it's a very slow progress it's a great, credible & informative company to work with to get your debt paid off. They make sure you are aware of the entire process & are available for any questions or concerns you may have.
Reviewed Aug. 30, 2017
My representative Jaeson ** made a few mistakes and some information was not communicated correctly, but other than that he was pretty good. Very professional and polite and was always willing to answer my questions. The Welcome Interview representative Sheera ** was excellent! She seemed very outgoing, knowledgeable and professional as well.
Reviewed Aug. 30, 2017
Andrew and team were extremely thorough and professional in every instance. I would not hesitate to recommend them to anyone. Their knowledge and courtesy were most appreciated. I very most truly liked the manners and personal touch of Andrew. At all times he addressed all of my concerns and questions. Thank you for his professionalism.
Reviewed Aug. 30, 2017
I just started the program. So far staff have been helpful with my case. I sure hope that this program will relieve a lot of my stress in regards to monthly payments with my debtors and I sure hope that I can restart my credit once again without having to drown in debt. Thank you for taking the time to help me.
Reviewed Aug. 30, 2017
We have always had good credit and made one-time payment but we fell into some hard times. National Debt Relief took an embarrassing situation for us and helped us through. All correspondence have been helpful, positive, and provided resolution. We really appreciate them and would absolutely recommend.
Reviewed Aug. 30, 2017
Only after five months in the program, one of my major debts was resolved! The customer service team has been in contact with me via phone and email. Furthermore, I am able to gain additional information regarding my debt. I am excited for the remainder of my debts to be resolved and I am looking forward to being debt free!
Reviewed Aug. 30, 2017
National Debt Relief is assisting me in settling my credit card debt with the goal to become debt free. At this point in my program, they have surpassed my expectations! I am very relieved to have found them and rely on their expertise in solving this tough burden.
Reviewed Aug. 30, 2017
My experience was spot on and to the point. Very nice people who I worked with and helped me get started every step of the way. Answered all questions to my understanding and respected my knowledge to every question by repeating number of times so I understood.
Reviewed Aug. 30, 2017
Since my first contact the customer service approach is so friendly & helpful, they discuss everything with me & my wife and we thought this is the perfect place to fix our financial situation as well as our credit, as long as we make the minimum payment until the end of our terms so I say great customer service. Excellent. Keep it up.
Reviewed Aug. 30, 2017
The process to apply for the programs was easy to complete and now I'm told to wait at least two to three months for the company start calling all my creditor. I'm able to sleep at night knowing someone is helping me with my bills.
Reviewed Aug. 30, 2017
Bill ** was outstanding in explaining the program and answering all questions. He was professional, remaining frank and straight-talking. The customer service is notable, as I tend to be very skeptical about these sorts of programs. In being able to field all questions with patience and respect, Bill provided assurance that the service is legit (I did research on the company before calling, but his attitude and process reinforced the reputation the company has earned.).
Reviewed Aug. 30, 2017
I've dealt with three different customer service reps and I feel confident calling the general number because I know whoever I talk to will be compassionate, knowledgeable, and extremely helpful. This service is so easy and gives me great peace of mind.
Reviewed Aug. 30, 2017
I was very happy with the way the gentleman explained the proposed settlement and what would happen after I approved. He was courteous and answered all my questions, and seemed genuinely excited about the offer I got. I would definitely recommend National Debt Relief to a friend.
Reviewed Aug. 30, 2017
I would highly recommend National Debt Relief for debt help, but I would REALLY highly recommend Chris **! What an asset to your company. A kind heart and his warmth just exudes over the phone. I did not feel like anything he said was rehearsed or conning (for lack of a better word). Thank you for your help and understanding, Chris!
Reviewed Aug. 30, 2017
Very professional. It was explained to me so I could understand the program to get us out of debt. I'm very happy and satisfied with the way the program was presented so a person could ask any questions that they might have about the program to Debt relief.
Reviewed Aug. 30, 2017
I have no complaints. Everything is outstanding and well done. I would highly recommend National Debt Relief to all who have and need help. They make you feel comfortable and secure. They will give their undivided attention. National Debt Relief associates are professional and well verse.
Reviewed Aug. 30, 2017
Dealing with your customer service has been satisfying. Very friendly, very helpful. I have talked to a few of your agents and they have always answered my questions. I have also done same via e-mail and they have been very helpful.
Reviewed Aug. 30, 2017
Michael who was the specialist in helping me sign up went through everything with me in detail, told me step by step what would happen and after being approved informed me that I would get a "welcome call" to finalize the agreement which I then received a call from Evelyn who answered all of my questions and reassured me how everything was going to go. I would recommend this program to anyone who would like to be debt free. Michael and Evelyn were very helpful and professional!! :)
Reviewed Aug. 30, 2017
They were able to explain where I could understand and answered all my questions. And the wait wasn't bad at all. Mr. Justin ** was very helpful. I look forward to this process and clearing my debt with your company. Thank you.
Reviewed Aug. 30, 2017
I would like to say that National Debt Relief is for real. They were very helpful in setting up my account and I would recommend them to everyone, my wife and I have been struggling with debt for some time now and we signed up this program and it has been awesome. The phone calls have stopped and our debt is being decreased big time.
Reviewed Aug. 30, 2017
I am so happy with what NDR has done for me. One more account to resolve and I will be completely out of about $15,000 debt in two years and about 5 months. Also, I love love love that I can accept resolution offers via email now instead of having to make what can be a lengthy phone call.
Reviewed Aug. 30, 2017
All service representatives were very full of information and really nice. I had no problem with getting the appropriate information needed to complete the contract. The document e-sign was easy and quickly done and returned to the representative to finish my contract and the last caller was very nice.
Reviewed Aug. 30, 2017
This was so simple and easy. You guys handled the credit card companies so I didn't have to. Payments were easy to make. I was always notified once a settlement had been made. I finished the program in less time than I expected. About 4 months earlier than I expected.
Reviewed Aug. 30, 2017
New customer. So far it's been good. We have been with them for just a month ago far. Half of our creditors have responded and responded good. The other half seem to not have received or just maybe haven't reviewed the letter that National Debt Relief sent them. They have sent out late notices and still calling.
Reviewed Aug. 30, 2017
Everyone that I have spoken to has given me confidence in this process. Very respectful, cordial and helpful. The information is very understandable and seems it will make the process as easy as possible. Eddie was very nice and helpful. Thank you all.
Reviewed Aug. 30, 2017
So far my debt is decreasing and it is working for me. Seeing good results. Only thing is my credit score has taken a major hit and would like to know how to recover. What is the recommendation for restoring your credit score.
Reviewed Aug. 30, 2017
Overall happy with the experience. As to be expected, I was very nervous (still am) to be in this position, and take these steps. At first, Bradley was very calm, collected, and kind. Towards the end, he was very rushed, and was even legitimately rude at one point. I get that he doesn't want to waste his time with someone who won't commit, but I was communicative, and only expressing concerns.
Reviewed Aug. 30, 2017
I am happy that I contacted National Debt Relief. They explain their procedure so you will understand. Very professional in explaining everything. I feel very happy that I am in this program. I am glad they offer a legal service. They provided all the aspects of debt relief.
Reviewed Aug. 30, 2017
They were super easy to work with. I was able to do everything via email which made it great! They did not make me feel like I was a terrible person for being in the situation that I found myself to be in. Hopefully, the program is as great as the application process!
Reviewed Aug. 30, 2017
Elizabeth and Kyle were so very attentive from the initial phone call, which made me feel better about this whole situation. This is not a fun subject or situation to be in, but knowing I can call at any time with a question and speak to a real, knowledgeable person is reassuring. Also, the online portal to track your progress visually is definitely a motivator and makes me feel good to know that I will be in a better financial situation just 39 short months.
Reviewed Aug. 30, 2017
They settled a big account leaving 4 little ones that are going to court now. Should have done it opposite. After a year they tell me to pay more a month. Should have said that in the beginning. Sucking the food right out of my house since they did it backwards.
Reviewed Aug. 30, 2017
Your agents provide outstanding service and your negotiators have reduced the amount owed on a number of accounts. Keep up the good work. I would strongly recommend National Debt Relief to anyone who needs to work on consolidating and reducing their debt.
Reviewed Aug. 30, 2017
Everyone was so helpful and explained everything very clearly to me. I want to thank Ivori ** for being SO patient and communicating with me entirely through email. This made the process so easy, quick, and I could actually go back and review it with my husband which was nice!
Reviewed Aug. 30, 2017
NDR has helped me more than any creditor ever has. They have been upfront and honest, and have given me peace of mind that my debt will be resolved and I can move forward with less stress, and newfound freedom.
Reviewed Aug. 30, 2017
I had a great experience from start to finish & the process went very quick. Kishan ** was very professional and answered any questions that I had. He was very pleasant and made this a easy process for me. Thanks to National Debt Relief for all the help.
Reviewed Aug. 30, 2017
The enrollment process was explained to me in detail, and the representatives made sure that I understood everything. The process of enrolling was simple, and the representative walked me through everything making sure that everything was accurate. Contact information was provided, and the representatives were very sincere and seemed to care about my individual situation. I already feel some stress relief in my situation and look forward to working with this company to pay off my debts!
Reviewed Aug. 30, 2017
Reginald ** was the rep I had the pleasure to work with. He was very helpful and knowledgeable. He spent a lot of time with me. He provided excellent customer service and made sure I understood. He was very caring and understanding of the situations I had gone through. He is an asset the corporation. Thank you.
Reviewed Aug. 30, 2017
My first contact with Joshua ** made me feel at ease, He listened to my problem and suggested a solution that immediately relieved me of the stress that I have been going through having a great deal of debt and no plan to pay it off. My stress was transferred from my wife and I to National Debt Relief. My welcome call with Alan also was very professional and again made me feel at ease. Both Alan and Joshua did an excellent job of explaining the program and your responsibilities as well as mine. I would highly recommend National Debt Relief to anyone who needs financial assistance.
Reviewed Aug. 30, 2017
They are very knowledgeable and clear in everything every step of the way. I am so glad I can be able to live my life again. Thank you again for the opportunity you have given me. Now I can live my life again.
Reviewed Aug. 30, 2017
The total process took about an hour, but it appears to have been well-worth the time and effort. The representatives were patient and honest with me. The representatives took the time to explain any questions I had. The approval and online execution of the agreement processes were both quick.
Reviewed Aug. 30, 2017
Everyone that I spoke with was very helpful and informative. I am very thankful for being recommended to use National Debt Relief. I felt assured that I was doing the right thing given my financial situation. I would certainly recommend them to others in the future. Thank you.
Reviewed Aug. 30, 2017
Our experience was outstanding, so far I would highly recommend your company and believe that the gentlemen that we dealt with should get a raise for the outstanding service that they provided to us. We also want to thank the company for helping us get back on track.
Reviewed Aug. 30, 2017
Everyone I talked to was very helpful! They explained the program very efficiently. I would recommend to a friend. The process was very easy. I look forward to reaching my debt free status. Their fees seemed very reasonable for what they are providing. Thank you!
Reviewed Aug. 30, 2017
My experience with National Debt Relief has been excellent. They really helped me to regain control after some unforeseen events transpired in my life leaving me in over my head with nowhere to turn. I highly recommend this service to anyone that finds themselves overwhelmed by their current financial standing.
Reviewed Aug. 30, 2017
Very helpful and informative! Would recommend to a friend if needed. Looking forward to getting out of this hole I am in soon. I appreciate the explanations of how the program works and what to expect. I hope to be clear from this debt soon.
Reviewed Aug. 30, 2017
I am new to this process. NDR has been very helpful and was able to explain everything clearly. Every time they have been able to resolve a debt they call me to get my approval. I feel like I have to make a minimal effort and my debt situation continues to improve every month. I look forward to being debt free at the end of the program.
Reviewed Aug. 30, 2017
While this can be an overwhelming process it was anything but while dealing with Marc **. He was patient and professional - answering all of my questions and with quick responses. I truly appreciate his assistance with everything to date!
Reviewed Aug. 30, 2017
This company is very transparent and thorough in explaining their process. The people are knowledgeable and helpful. Keree was extremely professional through the whole process and the lady I spoke to at the welcome center (sorry I don't recall her name) was also great.
Reviewed Aug. 30, 2017
I haven't been behind on my accounts in over 8 years and wound up swimming in a couple months. I was starting to stress out and thankfully Eli eased that burden. Thank you for your help and Victoria's as well!
Reviewed Aug. 30, 2017
Great customer service. It's been a pleasure working with Randolph. He helped me understand what I need to know to. It's great to know that I don't have to struggle with paying off the collector. They handle it all for you. It's the best thing I have done.
Reviewed Aug. 30, 2017
Great customer service. They deliver what you sign for. The credit card companies might want to deal directly with you and paying extra for legal help will come in very useful. We are one year into the program waiting for positive results especially the credit report improvement.
Reviewed Aug. 30, 2017
Everyone was very helpful, answering all my questions. I am very thankful for getting some kind of balance in my financial situation. The people helped me to be very comfortable in going through this process. I'm happy to have some help through these difficult times.
Reviewed Aug. 30, 2017
NDR has been a relief for me. I had some health issues recently and had many medical bills. I fell behind with all of my credit cards and kept having to add medical expenses to those credit cards. I was getting nowhere! NDR saved me. The stress of it all has been relieved. Thank you, NDR!
Reviewed Aug. 30, 2017
Great thorough explanations, very transparent company. Armani was very helpful, he covered all of the information and made sure my wife and I understood what we were looking at and it all works. He was clear and understanding of our needs.
Reviewed Aug. 30, 2017
National Debt Relief helped me consolidate my credit cards. They were there to help with every question I had and the response time with the credit card companies were very fast. Thank you for giving me a new start and now I am debt free. Thank You.
Reviewed Aug. 30, 2017
Atif ** was very informative and helped me feel at ease and gave me a great plan to go by. He explained how much I would be saving while in the program and how quickly I could get out of debt. Hopefully with this help I will be able to regain control.
Reviewed Aug. 30, 2017
Compared to the monthly service charge the service is hardly worth the cost. 50 percent of all my payments go into service charges. If they were able to save me 50 percent it would be a wash. In reality I am paying way more than actually owed. Some of the companies they have not negotiated with yet. What gives?
Reviewed Aug. 30, 2017
I have just begun the process of this program to get relief from all our debt, which has been building up due to many health issues of my husband. The people at NDR were professional, empathetic and very helpful and reassuring. I am very hopeful that this is going to be a good experience and outcome.
Reviewed Aug. 30, 2017
I couldn't sleep. I was so stressed out with the collection calls and always freaking out about how I was ever going to get out of this mess. Then I found National Debt Relief! I sleep at night knowing this is being taken care of! It’s amazing that there are people are out there willing to help! Danielle ** completely helped me feel at ease! You have incredible customer service!
Reviewed Aug. 30, 2017
The staff who attended me were very professional and courteous. They explained with detail the process and were able to answer my questions. Because of the information they provided me, I feel confident that I will be able to get out of debt and improve my financial situation.
Reviewed Aug. 30, 2017
Can't say enough good things about NDR, I would and have recommended to many people! All of the customer service reps that I have spoken with have been great. I have been in the program for about 8 months now and they have already settled my largest card first, or about 68% of my debt! I'm shocked. This program really works, I wish I had signed up sooner.
Reviewed Aug. 30, 2017
I thought I had found my solution to all my problems. The first rep was wonderful. I finally felt like a weight had been lifted off my shoulders. The welcome guy was rude and to find out it will lower your credit score the whole duration of the program now I'm not sure I'm doing the right thing.
Reviewed Aug. 30, 2017
One creditor offered settlement and this is great news for me. I am 80 years and feel a great relief with this first positive settlement and look forward to more positive settlements on accounts. I am very happy that I spoke to an NDR representative. Thank you.
Reviewed Aug. 30, 2017
National Debt Relief will have gotten me out of debt in a matter of months. There's a lot of months left to my contract. After the final debt is paid, the rest of the money less their fees is mine. I should have a pretty good nest egg at the end.
Reviewed Aug. 30, 2017
Tom was great in the setup and explaining of the whole process to the point it make me calm and trust that it will be fixed. I would highly recommend this program to anyone looking to get away from using bankruptcy as their option. Tom thank you so much.
Reviewed Aug. 30, 2017
National Debt Relief was very professional in the way they handled our account and made it easy on us. They sent us all the information we need to get started. The manual they sent was easy to follow, a step by step process with all possible situations, answers and what to do next. Everyone that I talked to on the phone was very professional and helpful. They guarded our personal information and keep it safe. They set up our payment plan so it was easy on us to make the payments and time passed quickly. Now we are out of debt. Thank you National Debt Relief.
Reviewed Aug. 30, 2017
During my welcome phone call the representative was very informative, professional, and friendly. She answered any and all of my questions politely and removed any nervousness I had from beginning the process. I felt she gave me all of the information I would need to contact the company and how to refer my creditors to the proper place.
Reviewed Aug. 30, 2017
Overall, I'm satisfied with my experience with National Debt Relief. The customer service was always very nice and professional and anytime I had any questions, I could always get in contact with someone without having to wait for a long period of time. They were always consistent in taking the amounts agreed upon from my account on a monthly basis. The main issue I had with my experience was that once they had determined my repayment plan, there were two creditors that, for whatever reason, were simply left to just sit and wait while none of my monthly payment was going to either of them. I expected that my credit rating would take a hit, but because of this, it became worse than it needed to be. I ended up having to work out repayment plans for these two creditors on my own outside of the NDR repayment plan in order to keep from having these accounts be charged off.
NDR never informed me that these two were not being paid for an entire year after I started my repayment plan, even though the information for both were included with all of my other debts at the beginning of the process. I ended up getting collection calls over a year afterwards by the two telling me that they weren't receiving anything from my repayment plan with NDR and, as noted above, working out separate repayments with them. In the meantime, NDR never told me about these two.
Again, overall, I had a good experience and have now paid all my debt off and my credit scores have rebounded to be very good and would recommend their services to anyone in over their heads in unsecured debt. It was way better than if I had filed for bankruptcy. But, I feel they could have done a little better with my particular situation.
Reviewed Aug. 30, 2017
I would definitely recommend National Debt Relief to my friends and family. This process will take at least 3 years to be resolved but knowing that it's being resolved is what matters to me. My credit score is dropping now but I know it will eventually increase in the future.
Reviewed Aug. 30, 2017
While this process has been clearly explained, and the staff is friendly it is also obvious that they are reading off a script, and thus the presentation is somewhat monotone. However, it is great that this is not done with an automated system, as it is nice to have someone that can answer questions immediately.
Reviewed Aug. 30, 2017
Paid everything plus more, ended up in court over one credit card. Left with 3 credit cards not being paid at all. But National Debt definitely got all their fees. I was taken advantage of and still in a bad situation. Paid over $13,000 and have c/c in collection today. Horrible program!!!
Reviewed Aug. 30, 2017
Happy would the experience and would recommend to anyone looking for help! Very easy and understanding — friendly staff who's willing to help by any means necessary. I’m truly satisfied with the progress thus far. You get what you put in, there’s no gray areas.
Reviewed Aug. 30, 2017
My command in the military told me I had to fix my credit and a buddy of mine recommended National Debt Relief. Within the first two months I joined, they already started closing one or two of my accounts. I had one more account left, but I had to close my civilian account. National Debt Relief is very professional and working with them is bringing my credit score up, but I hope they would tell me more and update me with how many payments I have left to finish the program.
Reviewed Aug. 30, 2017
So far Freddie and Paul have been very professional, encouraging and supportive. I'm looking forward to good results working with the whole team to getting my debt cleared up. I feel like I have someone in my corner helping me to fight my debt. This is truly a great relief, now I understand why the word is used in the company name.
Reviewed Aug. 30, 2017
I have had nothing but excellent service with friendly and helpful staff at National Debt Relief. They are always courteous and knowledgeable. They have decreased my debt and made it much easier by consolidating all my outstanding bills. I would and have recommended them to others.
Reviewed Aug. 30, 2017
So when I came to National Debt Relief, I had never been in debt before so I did not know what to expect. I found out there are standard deals people get when they're in debt for a certain length of time. By the time I had an offer, I cut the middle man out (National Debt Relief) & spoke directly to the firm handling the debt collection. By doing this I saved myself $5,000 & got out of debt in a year as opposed to two yrs if I had stayed with National Debt Relief. I recommend to do your research & negotiate for yourself. These companies just want to settle their debt. They don't care if they talk to you or a company, they just want their money so settle it yourself & save thousands.
Reviewed Aug. 30, 2017
Speedy responses and all the information you need. Abundant contact info. Everything explained and links for information. I feel like they are in your corner when dealing with creditors. Believe I will be out of debt by time quoted. Enjoyed doing business with them.
Reviewed Aug. 30, 2017
NDR supplied exact procedures towards alleviating crippling credit card debts that had high interest payments. Three out of four debts have been settled and the process of settling the fourth is ongoing. They helped me set up a monthly payment plan that was within my resources and I am very pleased with the results. Thanks to them I can see the light at the end of the tunnel!! It is a great feeling to be out from under the debts.
Reviewed Aug. 30, 2017
National Debt Relief did everything they said they would do and then some! They helped me get out of debt and my life back on track. Currently things are better than they ever have been thanks to National Debt Relief. I honestly can't thank them enough.
Reviewed Aug. 30, 2017
Very professional and answers all your concerns. Helps you out. Explain everything thoroughly and approachable. All the customer service representative are pleasant. They will work with schedule and budget. Definitely easy to work with. Will never hesitate to go back to them again with debt issues.
Reviewed Aug. 30, 2017
Very good help. All my credit card will be done. Thank you very much, and I would recommend to a friend, and anybody that ask. I very happy with your work, so please don't stop helping all you can.
Reviewed Aug. 30, 2017
Great experience so far! I'm thankful for National Debt Relief. I have been with them for a year now and they have been very informative. I'm half way there and can't wait to be done. Maybe one year left to get on track with my debt and hopefully never fall behind again.
Updated review: March 10, 2018
I needed to know the current status of the account and to be sure that the proper account would be debited this month. I also needed to a bit of encouragement and assurance that all would be well. Mr. ** was more than helpful and patient, and assuaged my concerns. He also informed me of how I might best keep track of updates as they occur.
Original Review: Aug. 30, 2017
We really have yet to get going, at least from my perspective. I am having a VERY difficult time with this period of owing and not paying creditors and watching my credit score fall into the abyss and the never-ending attempts at telephone contact. I will withhold judgment until I have seen some activity and results. The initial preparation of closing accounts and switching banks was quite arduous. I'm looking for special things. Now that it's been three months, maybe we're close to visible action. Give me another three months and ask again for my opinion. Best wishes to us.
Updated review: Jan. 26, 2018
Great service and amazing company. They have been very helpful. Customer service is excellent. I have already had some of my credit cards resolved. I am very pleased with the results so far. I highly recommend them to anyone who is in need of their service.
Original Review: Aug. 30, 2017
I just started the program in July 2017. Hopefully they can help me with my situation. Customer service were very helpful with answering my questions. I just want things to get back to normal. They get straight to the point. My monthly payments are 500.00 dollars.
Reviewed Aug. 30, 2017
The agents were a lot of help and very informative. All of the questions I had were answered quickly and very accurately. I really appreciated the patience the agent showed for me as a new customer. I was quite hesitant at first, but Kennedy did a wonderful job informing me of the services NDF is providing me. I am looking forward to being debt free.
Reviewed Aug. 30, 2017
Great customer service reps, they took their time explaining everything in detail. Highly recommended. Easy electronic forms, great online access. I'm a happy customer and would recommend to anyone interested in consolidating debt. Easy low monthly payments set up with auto pay.
Reviewed Aug. 30, 2017
Things were explained to us very clearly. Soon after joining you the nasty phone calls stopped. We have had a little breathing room thanks to your help. I have already told others about your service. Thanks to you. We will soon be debt free.
Reviewed Aug. 30, 2017
I am so very grateful to have the opportunity to have National Debt Relief help me in becoming debt free. It was really hard to take this course but I believe I am in great hands. Every employee I had spoke to was very polite and very informative. They answered any and all questions I had no matter how minuscule. This is truly a great program and I look forward to becoming debt free!
Reviewed Aug. 30, 2017
This is a very helpful and amazing program. I would recommend it to everyone who is trying to get rid of their debts. The payments are very flexible and they work with you and understand what you are going through. Thank you very much for all your help.
Reviewed Aug. 30, 2017
I would definitely recommend them to anyone who needs help getting out of debt. They are great to work with and are there to answer your questions. They are very friendly and helpful and knowledgeable people. They never made me feel dumb or less of a person. They were always happy to help.
Reviewed Aug. 30, 2017
What a great customer service reps you have there and making me feel comfortable about making the jump to take care of my debt. Were very informative about the program and that at any time it's ok to drop out. Both of them very professional. They made me feel that I definitely were not wasting my time with this program.
Reviewed Aug. 30, 2017
So far I've only gotten through the first part of this journey but it has been very calming. As you probably know, financial problems are very stressful and our application for help was very reassuring in that these people do this all the time and it will get better. Michael, our representative, explained every part of the process and really set my mind at ease. I feel like they're a bit protective of us in regards to collection agency calls and contacts as they tell you what to say and not to engage, just send them to the debt specialist and keep a record of who and when. I personally don't answer the phone if I don't know who it is but it's nice to know they're there for us. I don't foresee any problems and have had a fine experience so far. Very reassuring.
Reviewed Aug. 30, 2017
Nikki was a pleasure to work with. I'm not very good with technology and she helped me with it and was very patient with me. And talked me through it. She was very pleasant to talk to also. You should give her a raise. The follow up call was kind of confusing. The guy talked awful fast I had a hard time keeping up. I hope I get all the forms signed and did on.
Reviewed Aug. 30, 2017
I was very nervous about taking this step to debt recovery. All of my questions were answered in a kind and professional manner. I was walked through the entire process and at the end of my call knew what to expect. Everyone I have talked to so far has been helpful and didn't make me feel bad about the debt I had accumulated. I am looking forward to being debt free very soon!
Reviewed Aug. 30, 2017
It was extremely easy to contact and speak with very knowledgeable representative. There was no wait or hold time. The program’s steps were thoroughly explained and reviewed. This program provides me with a light at the end of my dark financial tunnel.
Reviewed Aug. 30, 2017
I feel sense of security. They are detailed and they want to be sure you understood what you are getting into but will tell you how they are there to help and support. At this time I'm still in the process. Hope I'll get the result fast.
Reviewed Aug. 30, 2017
Jami ** is awesome and deserves every reward available. She is compassionate and incredibly patient and was extremely helpful. Jami assisted me with the Welcome process and was extremely friendly through it all. Jami is a great credit to your organization.
Reviewed Aug. 30, 2017
I am pleased with what NDR has done and is doing to assist me with eliminating my debt. Everyone is courteous, friendly and helpful. I get my questions answered and feel encouraged about my financial future. I don't have anything else that I can add at this time.
Reviewed Aug. 30, 2017
I can not begin to express my gratitude to NDR for assisting me. They gave me options I DID not know I had but most importantly they gave me peace of mind. I am able to have quality of sleep. NDR is a god sent company. When I speak with the staff of NDR they allow to me talk, I do not feel that I must rush to say everything quickly. The staff truly listen to my concerns and assist me with my questions. Thank you NDR.
Reviewed Aug. 30, 2017
I looked online for the highest rated for debt relief and I was given a whole list with National Debt Relief at the top. There were also a couple of other good options but National Debt Relief seemed to be the one to go with. They helped to break down our accumulated debts and they really came through for us. They were always good as far as any time we needed to contact them about anything. They were very friendly, professional, always great and fantastic. I've never found any difference with anyone I spoke to and they're super people to deal with. Everybody I've had to interact with was patient, always there and willing to listen. Our lives are a lot better now and we feel a little bit like we've taken a sigh of relief because we went underwater and we weren't exactly sure what to do. National Debt Relief was the best choice we've ever made to get our lives under control again in terms of our finances.
Reviewed Aug. 30, 2017
I was going through a divorce with my wife at the time and I’d pay the minimum amount on the credit card bill which is all that I could pay. Each additional time the bill would come back, it would be a little bit more expensive than the last time. So, I went from $350 to $360 and then $370. I couldn’t afford to eat and pay the bills at the same time so I called National Debt Relief to see what I could do about it. Everybody at NDR was really friendly and knowledgeable. Every time I call, everybody already has all my information. They’re ready for any question and I get my answer. Paying my debts is getting done a little bit quicker than they originally intended. They said it was going to be about two years and right now, we’re at a year and a half and it should be done in a few months so it’s been good so far.
It was more comfortable paying the debts through NDR because I didn't have to argue with anybody. Also, I didn’t have to pay interest on anything. But whenever I actually looked at it, if I’m paying a dollar, NDR takes 50 cents and then another 50 cents goes into the account. Even though I’m only paying half my debts to the creditor, I still end up paying the full amount. It’s a little less hassle but as far as the cost, it comes out to be the same.
Reviewed Aug. 30, 2017
NDR made the payments easier and they're still helping me out. The people I've worked with have been awesome. The first one who did everything for me and my account was really awesome to the point where I told my cousin about her. My cousin also got the program.
Reviewed Aug. 29, 2017
Extremely thorough, helpful, and supportive in getting me through a process I thought would drown me. I would highly recommend this company to anyone going through tough financial times. The process was made simple by your helpful and caring staff. Thank you.
Reviewed Aug. 29, 2017
Very nice, helpful and understanding to talk with... Concern with me understanding the enrollment process. Made me feel comfortable with them and my decision to choose them to help me with my debt consolidation. I would highly recommend to someone in my position.
Reviewed Aug. 29, 2017
Enrolling in National Debt Relief took such a heavy burden off of my shoulders. The representatives for NDR are so professional and have helped me through the process by keeping me up to date on my account and always answering all my questions in a friendly manner. Thank you so very much National Debt Relief!!
Reviewed Aug. 29, 2017
I have been enrolled in the program for six months and I am happy to say I have two creditors resolved out of seven. The service reps truly care and are concerned for me, they always go out of their way to answer any questions I might have. Best decision I have made enrolling in National Debt. Try it. You have nothing to lose.
Reviewed Aug. 29, 2017
Although it felt like the honest thing to do, it is dangerous to deal directly with creditors. They attempt to trick you into saying something incriminating on a recorded call. What a relief to have National Debt Relief field these harassing calls. In a short time they have resolved 3 out of my 4 debts and saved me thousands. They are sympathetic and more importantly, great at what they do. I'm so glad I didn't file for bankruptcy.
Reviewed Aug. 29, 2017
We made a few mistakes financially and couldn't get back on our feet. When I was driving to work one day I heard a commercial about National Debt. So I went home and discussed it with my wife. We decided to give it a try and we are raising our credit and decreasing our debt. Thank you for saving our lives. We both retire in five years and will be debt free except for the mortgage.
Reviewed Aug. 29, 2017
My wife and I are still in the beginning stages but so far things are going great. The staff is VERY knowledgeable and kind. We felt like we had no chance of ever getting out of debt but with this program we now know that there is a light at the end of the tunnel. It's been rough having to buckle down but we have to do our part to make sure this works. National Debt Relief is such a gift and a blessing. Thank you!
Reviewed Aug. 29, 2017
Very pleased with the help I received. Always available to help with questions. Made you feel that you would be able to reach your goal. Would let you know how much longer you had to go. I would highly recommend Debt Relief to anyone who needs the help.
Reviewed Aug. 29, 2017
I am enjoying working with National Debt Relief. Getting everything set up with them was much easier and based than I ever imagined. They are very easy to work with and have been willing to help with any question or concerns I have had.
Reviewed Aug. 29, 2017
We have been in the program for almost a year now. They have been there every step of the Way and are really helping us get back on track. They are always keeping us informed and if we have questions we can call them anytime and speak to anyone. They know what is going on with our file at all times. Thank you for all your help.
Reviewed Aug. 29, 2017
They have been efficient and have been available and have answered any questions I have had. My problem with the program is that I don't think I have saved the money that I thought I would. As I add up all that I have paid to the program and the original amount of my debts, they are about the same. I guess I have saved the interest. In hindsight, I wish I would have contacted my creditors on my own and negotiated better interest rates. I think my credit score would not have suffered as it has.
Reviewed Aug. 29, 2017
Just signed up in June. No bills paid off yet. Still receiving calls from some companies. 1 registered letter from one of them. Going ok I guess. No word otherwise. They told me it would take around 6 months before we would see any results, waiting patiently.
Reviewed Aug. 29, 2017
Kody was very helpful and explained so I would understand everything. Patient with all my questions. I was so glad that I could get the help I needed to get out of debt. Thank you all for kindness and consideration. Welcome Call was very nice lady. I forget her name.
Reviewed Aug. 29, 2017
NDR has been everything I hoped it would be. Great customer service & getting rid of my debt. It's awesome to know that I don't have to struggle with paying off every collector, they handle it all for you. It's the best thing I have done.
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