National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 12, 2017
I want thank National Debt Relief with all the help with my debt. I really appreciate the help. Hope finish with this company to clean my Credit and start the new life without credit problems. I hope finish all my debt before the principal time that we talk in the beginning.
Reviewed Nov. 12, 2017
This has been a very pleasant experience so far with National Debt Relief. They have done it all and made it very easy for me. I will refer them to anyone have debt issues. I have heard horror stories of debt consolidators who took peoples money and nothing. But they are wonderful.
Reviewed Nov. 12, 2017
I have to say I was skeptable when I first called, but Teneesha answered all of my questions and put all of my concerns to rest. I am very much looking forward to being debt free in 48 months. I am so pleased, I recommended this service to my boyfriend.
Reviewed Nov. 12, 2017
I've been very please that my debt is being taken care of little by little. It feels good to make headway in financial freedom. Everyone has been very helpful and pleasant to talk to. They actually are concerned about helping me get out of debt.
Reviewed Nov. 12, 2017
I had a problem with one of the rental homes and I got completely exhausted, financially speaking. I decided to ask for help, and one of the good references I had was from National Debt Relief. The arrangement for the payment is a good one and the program has been helpful. However, I thought it would be a bit faster. After eight months, the third card is not yet closed. It is still being paid.
I've been in touch with National Debt Relief about four days ago, and it was an extensive conversation about my impressions on the program. The rep asked me how was the process that we were going through. He explained to me that my balance is currently only with the amount that I pay monthly today, because this is the 25th, and it is deducted every 20th of the month. So, they have the amount of $467 free to resume negotiations with the companies. I was also interested in learning from them in a faster way to conclude the program and pay for the creditors. I explained to this gentleman that I would be capable because my son is going to fund me additionally in this program.
Reviewed Nov. 12, 2017
Everyone I spoke with was friendly and very helpful. They answered all questions and helped me understand all the paperwork. I was in a bind, couldn't make ends meet with all my debt and they are making things easier for me to get out of debt and where I want to be in a little over 2 years.
Reviewed Nov. 12, 2017
Good company, great people that work there. So far I am very satisfied with National Debt Relief. They seem like they care about your situation, sometimes I wish things moved faster but they have to deal with the credit card companies so you really have to be patient.
Reviewed Nov. 12, 2017
This has been a great experience working with National Debt Relief. I was always so scared of these programs but this has been a great experience. They are always willing to answer questions and concerns I have and they just always seem to be so understanding about what people with debt go through.
Reviewed Nov. 12, 2017
Incredible customer service. Very professional, thorough and efficient. Best thing I've ever done. I can now breath without all that debt suffocating me. The process was simple and painless. I wish I would have done this a long time ago. Thank you so much!
Reviewed Nov. 12, 2017
I called National Debt Relief and asked about the program. They asked about our debt, got the total, and told us how much it would be. It's been nine months now and they've settled a couple of cards already.
Reviewed Nov. 12, 2017
I’ve been working with them for nearly a year and I was so impressed when I first started. Every now and then, I got an interaction with them and they were very helpful and they kept me updated. Any questions I asked, they gave me an answer. But recently, when I talked to National Debt Relief, I got very disappointed. I’m a little bit busy and I don’t have a computer. I was trying to request a copy of a letter stating that I have completed paying and closing the account but the person was a bit rude about it. And then she said that, “Just go online and get a copy.” I’ve already closed one account and there’s one in the process of paying off and a few more after that. This is the first time I requested for the letter and the recent experience might have thrown me off.
Reviewed Nov. 12, 2017
The National Debt Relief team has always been helpful. They've made my payments a lot better and they've helped me to be able to afford the bills and money for everyday life. My experience has been pleasant.
Reviewed Nov. 12, 2017
The amount that I was paying to my credit card each month as compared to the amount that National Debt Relief gave me was okay for my budget at that time. They’ve been very courteous and they explained things well every time I've called them. I’m still with the program and the three-year payment of $300 a month is steep sometimes. It’s a bit difficult to make the payment especially when it goes up. Sometimes, there’s a schedule for $270 or $293 a month and the agreed-upon monthly was $273, but sometimes I need to pay up as much as $400 to clear one debt and that’s really hit hard on me. They say there is not enough money in there so I need to make a larger payment, yet I don’t get a clear explanation of that action.
There were also a few months that I’ve had to pay over $400 and I still have one more year to go on the program. The payments fluctuate at least four times a year and they ask me sometimes to put more money into that account so that we can withdraw more, and then that would pay my bill off sooner. If I don’t make a payment and I drop it any point, then everything that I did for the last year and a half is gone. It’s like money wasted and I have to start all over again. I’m dissatisfied with National Debt Relief because of the high payments.
Reviewed Nov. 12, 2017
The people at National Debt Relief were nice. We were making our payments but we couldn’t get it done the right way. But now that we're with NDR, everything’s going in the right direction and everything's a lot better than it was financially. I would recommend them to a friend.
Reviewed Nov. 12, 2017
National Debt Relief is a great company to work with. I've been working with them for about 8 months now to get control of everything. When first I called in, they reviewed everything and made it simple on what documentation I needed to give them. My interactions with their team members have been very pleasant. The payments are set up on automatic withdraw and it's easy. National Debt Relief helps me get back on track.
Reviewed Nov. 12, 2017
I went to Navy Federal trying to hopefully get a finance for a car but I wasn't able to get approved because of my behind debt. Then they gave me the information about National. When I looked at it online, I looked at the options for National Debt Relief and how it can help me on not ending up going to bankruptcy. National Debt Relief was very helpful. They explained everything to me and made me feel like there's still a chance for me to not go on bankruptcy. They're very straightforward on how they can help me and they're trying to help out as much as they can. I'm looking forward that one and a half year from now, I'm done with all my debts. I'm not losing any hope to survive with my debt because of National Debt Relief.
Reviewed Nov. 11, 2017
We are excited to embark on the road to recovery for our bills. Everyone involved so far has been helpful and insightful. We hope to be out of debt by the time the program is over. This was a blessing to find out about this program.
Reviewed Nov. 11, 2017
I had a great experience with both the representatives that I worked with. It was refreshing to deal with people who were helpful and patient in explaining this process. This whole idea is frustrating in general, but the team was helpful and kind and it made a world of difference.
Reviewed Nov. 11, 2017
The process to understand who National Debt Relief is & how the process works was great. Sub ** the certified debt specialist was the best. She was so knowledgeable in assisting with filling out the forms & explaining everything. We made the correct decision in enrolling compared to of the other options we had. The craziness of worrying about the debt has been lifted. Thank you National Debt Relief.
Reviewed Nov. 11, 2017
I felt welcomed and protected from start to finish. Every question I had was answered with no hesitation. Callbacks were timely and accommodating to my schedule. Yon was very calm and classy from the time we got on the phone till the time we hung up. He always made sure I understood what was going on.
Reviewed Nov. 11, 2017
Anthony ** was so helpful. He answered all my questions and was very polite. I️ was very nervous to go through a debt relief program and he explained everything in detail to ease my mind. I’m hoping that after the program I️ will be debt free forever! He also walked me through the forms online.
Reviewed Nov. 11, 2017
I was very pleased to find that 2 of my credit bills have been negotiated to with a significant decrease. It’s early in the process but I’m very encouraged. The person I spoke with initially was very professional and reassuring.
Reviewed Nov. 11, 2017
When I called NDR I wasn't sure if this was for me. The 2 people I talked to were very informative, they answered all my questions to where I understood everything that this program has to offer for someone in my position. And I also feel very at ease knowing that I can call anytime if I have a question or need help understanding something. They are very patient and don't try to rush you into anything. So I would recommend calling NDR if you are thinking about doing this, it would be to your advantage and would help you decide if this is what you want to do.
Reviewed Nov. 11, 2017
I never felt pressured, uncomfortable. Logan was very patient with me. Taking each step, making sure I understood the process. I felt I could talk to him all day. He encouraged me to talk to my family, get their advice, was willing to talk to my daughter. Was never condescending. I am very happy and grateful to Logan. Your company is lucky to have him. Thank you for your help.
Reviewed Nov. 11, 2017
Very personal and honest experience. They make sure you fully understand your rights And responsibilities. They make you feel like your debt is theirs now, this creates a high factor of careness that make you trust on the brand and trust that the negotiation is under true professionals.
Reviewed Nov. 11, 2017
The two people I spoke to at National Debt Relief were very informative and made sure I understood the process before ending their calls. They treated me nicely during this stressful and embarrassing time. I did end up recommending a friend that recently joined as well. I look forward to working with you guys for the next few years. Thank you for doing what you do.
Reviewed Nov. 11, 2017
National Debt Relief has helped me get out of credit card debt by literally cutting the overall debt in half and then reaching settlements. They are also very informative throughout the entire process. National Debt Relief is a better choice than bankruptcy.
Reviewed Nov. 11, 2017
Ronnie was excellent and helped me choose the right solution for my situation and was clear with all the information. I wasn't sure what at first to do but Ronnie answered all my questions and now I can't wait to be debt free in less than half the time it would have cost me at the way I was doing it alone.
Reviewed Nov. 11, 2017
From the minute I called into National Debt Relief I had nothing but a great experience. The customer service is phenomenal and the team there make sure that you are knowledgeable and help you every step of the way. They finally gave me hope in starting my journey to becoming debt free.
Reviewed Nov. 11, 2017
All of the services provided by NDR were very professionally done and services rendered were excellent. It was so rewarding to know someone was able to assist us in our financial affairs. When speaking with their staff, they would make sure all your concerns were answered and very professional.
Reviewed Nov. 11, 2017
No one ever calls to give me updates, but I know through emails you're working on my account. I would like to be updated more regularly on how this process is going. For $500/month we should be communicating on a regular basis.
Reviewed Nov. 11, 2017
Thanks for making me feel so supported by professionals that want to see me successfully complete my goals. Thank you. I'm so happy with the way I'm made feel like I'm important and not just like a loser. Very appreciative. Thank you again.
Reviewed Nov. 11, 2017
We thought we were out of options. A series of unexpected events led us to get months behind on loans, credit cards, etc. We have a lot of equity in the house but couldn't get a loan due to bad credit over the past 8 months. I knew we had an employee assistance program at my job but never thought about much about it. I called the number on the poster after work one day and got an immediate response and set up on a plan within a few hours. Big weight lifted off. They are very professional and thorough in their process.
Reviewed Nov. 11, 2017
Initial contact was with Matthew who I found to be very helpful in going through the initial process. Answered all my concerns in a timely manner and was very professional. For the Welcome call dealt with Mrs. ** and was also very helpful.
Reviewed Nov. 11, 2017
National Debt Relief get your debt paid off in a short while. I called and talked to their salesman, and he told me what it was like, what they did and that I could get out of debt in a few years, so I decided to go ahead with it. It sounded like a good deal. The salesman was very good and friendly. They're getting my debts paid off early.
Reviewed Nov. 11, 2017
I did an internet search and found that National Debt Relief's reviews were good. Their reps were very knowledgeable and they seem to be good at what they do. I've been with them for about nine months now and working with them has made my life much more convenient. However, they don’t seem to be very accommodating if you need to call and change your payment date. So, they might be able to improve on that. Nevertheless, I had a very good experience.
Reviewed Nov. 11, 2017
I went with National Debt Relief because the debt settlement worked better for me than debt management or bankruptcy. They were highly recommended as well. They take two monthly deductions out based on what I told them I could pay. It would move along quicker if I had more money to put in my escrow account. But it's moving along based on what the plan is. My interactions with the the people at National Debt Relief have all gone well. The one who set up the account initially really stood out.
My credit score has gone down probably another 100 points. They did tell me about it and this is to be expected. But I know my debt’s being settled. However, it ruins my credit score until the creditors are paid off and things start getting better. But it's something that I needed to do. The people at NDR were very helpful. They give you the information you need so that you don’t have to answer creditors’ phone calls. They're there for support. That’s for sure. I would recommend them.
Reviewed Nov. 11, 2017
I wanted to avoid bankruptcy so I looked into relief help. I did go to the ConsumerAffairs to get the reviews because there's a lot of companies out there. I liked the reviews that National Debt Relief had so I chose them. National Debt Relief explained everything really good. I went online first and then they gave me a phone call and asked me to give them the information that I had. They looked up everything, and they told me how much they would be able to save. They were convincing and helpful. Working with them had been a bit less stress-free. I still get phone calls and there is the question about when they're going to reach out to the people. But, I just have to be patient and hang with it.
Their customer service is really good. If you e-mail them a question, they’re really quick to respond, within the 24 hours. However, I don’t know how often it is that they check with the creditors to try to get a resolution or a proposal for what they're saying. It would be nicer if they inform, “Okay. So, next month we’re going to be contacting this one for a proposal.” That’s the only downfall because I still have the calls. I just tell them, "I’m working with so and so company, and please stop calling."
Reviewed Nov. 11, 2017
The reps at National Debt Relief are all very professional, and they are informative and answer any questions that you have. They also tell you what you're going to get yourself into and what to expect. I started in February and they've already tried to settle two or three accounts. I've been seeing progress and I'm happy with the service, though carrying an actual longer monthly period would make me recommend them.
Reviewed Nov. 11, 2017
NDR gave me all the information that I needed. They told me how much money I would save. They were really nice and they answered all my questions. They call me periodically and tell me what’s going on. I had some debts already taken care of by them.
Reviewed Nov. 11, 2017
Everyone at National Debt Relief has been friendly and informative. They've always answered my questions and they’ve been helping me get through a difficult time. It’s not finished yet, but so far the experience with them has been fine.
Reviewed Nov. 11, 2017
I've been with NDR for close to six months and I'm not satisfied with the pace of the service. It's been going for so long. I tried a different company before and my credit went up a lot faster. As a matter of fact, my credit just went lower instead of going up. And I'm paying all this money every month. I expected a faster service. I'm ready to quit the service, to go with somebody else.
From what I heard on the commercial, NDR sounded very good. I gave them a try, but I'm paying $300 a month. Before, with the other company, I spent $100 a month. All I had to do was get a settlement and pay a small amount every month. My credit got full within months. However, NDR doesn't try to talk to other companies or lower all the bills at once. They just say that I don't have enough within the account. I'm paying closer to $300 a month. It makes no sense that I don't have enough. It's going take too long for me to get to where I want to be.
One of my accounts was just paid up and I have five more payment on the second one. I have a few more accounts that they haven't negotiated yet. They said they cannot negotiate with them just yet as we didn't have enough money in the account. It is a policy. I don't have any problems with it, however with the way they are going about it, it will take me three years. My credit should be approved and it should start going up within months, not three years. I'll never get to buy my second home and that's the purpose of joining this company. I want to get a home within six months and if I stay with this company, there's no way possible that's going to happen. Tomorrow, I'm going to go to the other company and talk to them. Depending on what they say, I might call NDR back to call it quits, because I have a plan for my credit to be at a certain amount within six months. All that's holding me back is just my credit before owning a second home.
Reviewed Nov. 10, 2017
Brandy and the other agent were both really great. :) They helped me understand and feel comfortable throughout the whole experience. I would recommend this program to anyone in need of help with their debt. Thank you so much. I really appreciate the helping hand.
Reviewed Nov. 10, 2017
I called in and spoke to Ms.** about my account. She was able to answer all my questions and she was very knowledgeable about my situation. I hope I get someone Like her every time I Call in. Her customer service Is excellent and welcoming. It made me feel like I can call in with confidence.
Reviewed Nov. 10, 2017
Really helpful in answering your questions. I know I had a lot of them and got good, useful answers. I felt like I was in good hands talking to the representatives. They seemed to really understand the process and explain it well. I feel confident going forward.
Reviewed Nov. 10, 2017
I have had a wonderful experience signing up with National Debt Relief! All of the customer service people have been amazing! It has been the best customer service experience I have ever had! They have answered all of my questions without making me feel ashamed about my situation or my ignorance concerning debt.
Reviewed Nov. 10, 2017
Everyone has been very pleasant and understanding to work with so far. I look forward to the partnership and getting me debt free. I was very hesitant and still am a little but now that I understand the process and have someone to help in my behalf, I'm feeling more comfortable.
Reviewed Nov. 10, 2017
Talking through everything and making sure we understand exactly what is and will be happening made us very confident in them to help us through our hardships. They have made this process easy and quick! We look forward to continuing our program and getting out of debt faster than we could on our own and start fresh!!!
Reviewed Nov. 10, 2017
Awesome. Christian ** and Ronald ** (aka NDR) made me feel at ease during the entire process. I am very relieved right now after struggling so hard for so long. NDR has become my new best friend! If you need help, contact them as soon as possible. They will fight the powers that be for you. Thank you!
Reviewed Nov. 10, 2017
Very prompt, and informative. Initially then when I got the welcome call the girl talked way too fast and it seemed like she just wanted to get through the material as fast as possible. I think this program will work for me very well.
Reviewed Nov. 10, 2017
Tom was very helpful, responded fast and answered any and all of the questions I had. He walked me through the whole agreement, took his time to make sure I understood the documents. I feel a lot better now that I am working with NDR, can't wait to be debt free.
Reviewed Nov. 10, 2017
Updated on 03/26/2021: It has been good so far. The reps have been very good in communicating with me and taking care of things. I'm not micromanaging and getting involved in every single thing. They also painted a very realistic picture of things and gave me all the information I needed. They alerted a couple of things, including the potential that I would have to pay taxes on the debt that is forgiven or charged off.
The only missing point would be that I didn't realize that the cost would be so high. I'm almost done and it cost me 22% of my debt, plus, I'll be paying the same amount of money on my taxes on the debt that is charged off. I'm ending up close to what I was gonna be paying anyways, but without the interest and all of the debt consolidated together. Do your homework and definitely make sure what is the end goal. If you want to get out of the trap, this is the way to do it. If you wanna save money, then there may be other ways to do it.
Original Review: Very smooth process, professional and supportive staff. I just started an account so don't know much about the company's overall performance, but for the services I have received so far, they have been top-notch! The welcome call was very thorough and had all the questions in mind that I was going to ask, so didn't leave much for me to ask. Great service, look forward to working with you.
Reviewed Nov. 10, 2017
I feel very confident that NDR will do a great job. They have been very thorough in explaining the program. They were all very friendly and helpful and answered all of my questions. They were also quick to respond and have great communication.
Reviewed Nov. 10, 2017
I just started the program and so far it has been a great experience. Very customer friendly, responsive, understanding and very thorough. I would recommend this agency to anyone in need of assistance. It is a big breath of fresh air to know I will work on getting my life back!
Reviewed Nov. 10, 2017
I have just received my first settlement and I am very pleased with National Debt Relief. They have been so helpful to me on this ordeal. So I highly recommend them if you are in the same position I am, which is in debt and nowhere to turn. They have done everything they said they would do.
Reviewed Nov. 10, 2017
Today I spoke with both Erik ** and Jamie **, and I wanted to thank each of them for their professional, courteous and efficient manner. Both of them made the initial inquiry, application and final processes very easy to follow and to complete - thank you. So far so good!
Reviewed Nov. 10, 2017
The 1st person who spoke and signed me up for the program was very polite, courteous and showed a lot of empathy on how I was feeling, thank you very much. The second man I spoke with could take some lessons from number 1.
Reviewed Nov. 10, 2017
I felt very comfortable with the process and the great customer service. The representatives were very thorough and used language I could understand. I am confident that they will follow through on everything. I look forward to having them work for me.
Reviewed Nov. 10, 2017
I am very happy with the outcome. John walked me through the whole process. I felt like I mattered. I was worried about my issues and again John walked me thru everything. The process was very quick. In the long run it will benefit me down the line. I wish I called sooner.
Updated 03/08/18: I wish there was more communication with me as the process goes. After signing up and paying each month I didn't hear anything. I also wish they would reach out to credit cards etc again. I had to refer the people calling me to call National myself.
Reviewed Nov. 10, 2017
I was helped out promptly and guided along every step of the way in the enrollment process. Ryan was extremely helpful and very thorough. He was also very responsive and willing to answer any questions I had. The welcome call was helpful and courteous as well. I felt like I had a good grasp of what I was enrolling in, understood exactly how much I'm paying and the schedule, and the fee structure.
Reviewed Nov. 10, 2017
I just signed up, so really can't speak on overall experience. But just from the beginning process and the care they showed about my personal issues I can already tell this is going to be a good thing! I did a lot of research on debt relief and consolidation companies and they are the best at what they do according to so many wonderful reviews. I look forward to getting sleep now with their help.
Reviewed Nov. 10, 2017
I'm definitely scared to start this process, however the people I worked with were incredibly helpful and answered all of my questions. The process was quick and easy and I felt as if they actually cared. It's nice to see that I'll have some debt relief in the future.
Reviewed Nov. 10, 2017
So far, so good. They explained everything thoroughly. Guess we'll see how everything transpires. But I'm impressed so far. I've never thought about using one of these companies. This one was listed at the top. They were very prompt in getting the process started.
Reviewed Nov. 10, 2017
Both representatives were on top of their game. I understood their terms and they answered my questions. They were wonderful to speak with and upon the end of the conversation I was very happy at my decision to ask for help.
Reviewed Nov. 10, 2017
I have been so overjoyed with the warm phone calls I've had with each and every customer service Representative I had. They don't make me feel stupid when asking them questions and they make excellent accommodations regarding my account. I love that they don't charge any extra fees if the withdrawal from my account was cancelled. I think that is awesome customer service in any company. Most of all, I don't feel depressed thinking and knowing that I can't pay any of my card bills. I can trust this company 101% and I know that they are providing me with the best care for my financial needs. I'm looking forward toward working further with NDR on making all future payments. I was smiling when I first got approved by NDR. And I'm confident to know that this smile will last throughout this whole hardship time I'm going through.
Thank you to all the people that work at NDR. I appreciate all your hard efforts in assisting me with my debt. I can sleep with a sound mind. I no longer toss and turn and cringe when I go to sleep. And instead of waking up depressed I can just be myself again. Thank you for being that sun and energy again. I can breathe now! You've made that huge difference in my life...
Reviewed Nov. 10, 2017
I was impressed that my first debt was paid so soon, and the money I saved. I am happy that I could use NDR to settle my debts, and with their help, debts are getting paid, and my monthly payment is bearable.
Reviewed Nov. 10, 2017
Everyone was very helpful, very thorough in their explanations, and very polite. Answered all of my questions and got back to me very quickly. I would definitely recommend this service to anyone who has experienced financial hardship as I have.
Reviewed Nov. 10, 2017
Fast. Accurate. Great customer service! I️ felt like I️ was heard and got the respect and understanding that I️ so needed! I️ would totally recommend this company to anyone and anybody if you feel there are NO other options! I️ am satisfied with the outcome!
Reviewed Nov. 10, 2017
Excellent! Such a relief and such nice people! Were so helpful with everything that had to be done. Will recommend this company to anyone who gets over their heads. Again everyone has been so nice and helpful. Looking forward to a stress free life.
Reviewed Nov. 10, 2017
LaShonda ** and Harry were great. Ms. ** was kind, diligent, and went through every detail with great care that I understood everything. She displayed great professionalism with a human touch. I'm very grateful to her. Harry handled the welcome call well, and got me off the phone asap, which was appreciated. He also took care to stop when I had a question or needed clarification, and was kind throughout.
Reviewed Nov. 10, 2017
I am a very happy client... clearing all my debt... I will tell all my friends and family how great you guys are... everyone I have talk to are pleasant and very helpful. I really appreciate all your help. Thank you very much.
Reviewed Nov. 10, 2017
Due to hospital bills, meds, and living expenses, I was over-extended financially. I am 74, and have stage 4 COPT. I am considered disabled. National Debt Relief offered me an option to clear my credit, instead of filing bankruptcy. I simply can't afford $2000 fee. I am very thankful to National Debt Relief.
Reviewed Nov. 10, 2017
Being in debt and then working to find a workable solution is extremely difficult. Garrett ** was a very good communicator - patient, clear, and supportive. Though I've only begun the journey with National Debt Relief, at this point I feel that I have made the correct decision and am anticipating that the members of the Client Success Team will also be helpful. (Evelyn from the Welcome Call team was also very helpful.)
Reviewed Nov. 10, 2017
I'm so grateful for National Debt Relief. I've been the program for less than two months and they have already settled with a credit card company. Instead of paying 7,500, I'm paying 2,500. I'm looking forward to receiving more settlements.
Reviewed Nov. 10, 2017
Everything was great. The service was quick and easy. The process was easy to understand and I feel comfortable with my decisions. Geo was great and always assisted me fast and within the same day. The welcome call went extremely well and I believe this was a good decision so far.
Reviewed Nov. 10, 2017
So pleased to find the help I needed. Now I can get a good nights sleep knowing I have help to resolve my financial hardships. Just a small amount of time invested to join this program. I highly recommend National Debt Relief to any of my friends.
Reviewed Nov. 10, 2017
Lee ** was very professional and at the same time very personable in my interactions with him over the phone. He concisely and simply explained everything about the program to me in understandable terms. My Welcome call was also professional and to the point without feeling rushed or scripted. I look forward to working with NDR at this stressful time.
Reviewed Nov. 10, 2017
So Far I am very pleased. National Debt is very accurate with responses and very timely with responses. I feel at this point a burden has been lifted. I look forward to financial freedom with the help of National Debt. I feel that I can see light at the end of the tunnel.
Reviewed Nov. 10, 2017
I am satisfied with everything so far. I'm always informed and update my via phone and email and if I have a question it is always answered efficiently. Everyone is courteous and great customer service. The portal is extremely helpful as well.
Reviewed Nov. 10, 2017
National Debt Relief has helped me get back on track with my credit. They moved fast on getting deals worked with creditors. I should be debt free sooner Than later. The calls almost all disappeared from creditors.
Reviewed Nov. 10, 2017
Very helpful in getting this debt under control. Freddy was very nice person. Thank you so much. The process didn't take long to fill out. He answered all my questions. The other person who help set everything was quite nice. Thank you.
Reviewed Nov. 10, 2017
After a costly divorce that left me financially ruined and in more debt than I could handle, my only options were bankruptcy or debt settlement. I chose National Debt Relief for help. From the moment I sent my first email, they have been helpful, kind, responsive, and working on my behalf every step of the way. They even worked very creatively with me to settle my first (and highest) credit card with a company that has a difficult reputation within 5 months of entering the program. If this continues, the program will not last me the full time allotted. I highly recommend NDR!
Reviewed Nov. 10, 2017
Tamara ** was amazing to work with, very knowledgeable and helpful. She made this process as easy as she could have for us... We are very thankful, and look forward to erasing our debt. What would have taken 20 years will now take us 2 years. That is huge. Thank you National Debt Relief for helping us.
Reviewed Nov. 10, 2017
I joined NDR in August and yesterday marked my first settlement. It is a great feeling to know that this was taken care of considering Citibank Credit said they don't work with third parties. Yesterday proved them wrong in that they do. It was merely a tactic of theirs. I feel confident now using NDR to represent me and my future settlements.
Reviewed Nov. 10, 2017
They were extremely helpful and polite and made sure that I understood all aspects of what was going on at all times, I would highly recommend this service to all my friends and family if any of them should find themselves in a bad financial situation.
Reviewed Nov. 10, 2017
I was drowning in debt but National Debt Relief really helped me. They are always available either online or by phone to answer any questions. They have been a great resource for me and have continued to keep me up to date on the progress of my accounts. I now see the light at the end of the tunnel!
Reviewed Nov. 10, 2017
Very informative and helpful in all areas needed to start the procedure to become debt free - Recommend it to anyone in trouble with credit card debt -and in dire straights and feeling overwhelmed like there is no light at the end of the long tunnel.
Reviewed Nov. 10, 2017
My representative is friendly and so helpful. My unease of my financial situation was stressful and seemed hopeless. I've just enrolled in the program, was given all the information in a positive and professional manner. I am relieved and feel at ease I can complete the program. Thank you!
Reviewed Nov. 10, 2017
Agents were very knowledgeable and were able to help me with all my inquiries. I feel very comfortable knowing that my financial situation will better. I will definitely recommend the National Debt Relief program to anyone in a financial burden situation.
Reviewed Nov. 10, 2017
For National Debt Relief. I was doubting of contacting them. But something inside told me just do it. I received a promotion through mail and decided to contact them by going to their website to just find out how much they were going to charge me. I saw that it was going to be free. I would recommend National Debt Relief definitely to a friend or family member.
Reviewed Nov. 10, 2017
Overall, a good experience. Everything was explained to our understanding it. The reps were courteous and knew their jobs quite well. They were patient with us when we asked to have something explained to us, and made sure we understood it before proceeding.
Reviewed Nov. 10, 2017
I wish we had enrolled with NDR sooner! Each representative was thorough with every detail and question I had. They allowed me to call them back if I couldn't talk at the time. They communicated very easily and quickly! Having the affordable monthly payments combining our debt is the best part! I would highly recommend them!
Reviewed Nov. 10, 2017
I found National Debt Relief on the top 10 debt consolidation website, I sent over my information and got an email right away from Kester (who is absolutely the BEST) and he helped me through the whole process and answered any questions I had. I'm blessed that I got approved, literally a weight has been lifted from my shoulders.
Reviewed Nov. 10, 2017
I am very pleased with the assistance I received from Nate **. He took his time to explain every question I had and explain your program to me. He made me feel very comfortable with doing this program to fix my credit.
Reviewed Nov. 10, 2017
My problems were handled precise & with respect to me. The person was very helpful but not abrupt and described every detail with knowledge I could understand. I felt as though I was at the right company & felt comfortable that it was something I could deal with. She is an asset to her job. Thank You.
Reviewed Nov. 10, 2017
Joshua was very cordial over the phone, concise and upfront with all the information. All documents were signed and explained and completely taken care of in one business day. Also the person with the welcome package went over each detail again and made sure I had all the numbers and information I needed to stay in contact. Thank You.
Reviewed Nov. 10, 2017
I have had a good experience so far. They always are available to answer any questions I might have at any time. They gave me lots of information up front before I made my decision. I call often to check on things. I had my first pay off this week. So excited.
Reviewed Nov. 10, 2017
I'm enrolled with National Debt Relief and I gave them 12 credit cards then started putting money into an account. As soon as I started putting money, they started negotiating with the lowest one, and they settled two or three. The others are all larger amounts and it's sitting there idling, waiting on enough money to be in there for them to go ahead and negotiate. I figured they would go ahead and negotiate and get figures agreed on ahead of time. That way, the calls would stop. There's only so much I can pay a month so there's only so much they can do on their end. It's still stressful and I expected a little more from them.
Reviewed Nov. 10, 2017
I entered the program with National Debt Relief and it's going good so far. They promptly respond when I call in if there's an issue at any time. And typically for the online portal questions, I either get an email response immediately or a phone call follow-up. They've been able to answer any and every question I've ever had.
Reviewed Nov. 10, 2017
Upon graduating from grad school, my wife and I decided that we needed to consolidate our debts so we can find some financial management into our life. With National Debt Relief, I don't have to worry about the debts that I have surrendered over to get an agreement for. I got a one who called in the beginning and I just referred the caller to NDR. NDR has been responsive and followed up with whatever information I asked of them. I also have access online to follow-up with my progress, and I particularly like pie charts that let me know how much of my debts are being financed, how much has been settled, and how much agreement has been met. So far I haven’t had any problems with National Debt Relief. They seem to be doing what they promised to be doing.
Reviewed Nov. 10, 2017
I looked at what other people had to say about National Debt Relief and then, I chose them. They’ve been upfront and our interactions have been short and to the point, which is what I like. They’re honest enough to tell me what they’re going to do, what we need to do and I try and stick to their plan. Everything’s going well and I’m halfway through with the program, so I’m pleased. If I'm ever asked what to do to get a bond, I would refer NDR.
Reviewed Nov. 10, 2017
I have a problem with one of the banks that sent me a court order and National Debt Relief worked on that right away for me. We got that money then we’re going to start the process. That’s one of the good things that I saw that was working good. So far, I'm not very deep with their program yet but it's working evident. A little too processed because of monetary but they're very good and very helpful in keeping a very calm position. Also, their reps are absolutely qualified about what they’re doing and if one couldn't help me, they get me to somebody else in that field who could.
Reviewed Nov. 10, 2017
It's been great talking to the team at National Debt Relief. They've been very friendly, very nice customer service. I feel comfortable working with National Debt Relief.
Reviewed Nov. 10, 2017
My tuition was severely costly and I don’t want it anymore. There was also really low money so I looked into debt relief and National Debt Relief told me that they can cover the signing cost. These are hard times and they figure out how to do all of my credit cards.
Reviewed Nov. 10, 2017
I will be 80 next year and have been diagnosed with the beginning of dementia. As I go on, it would get worse and I wouldn’t be able to handle my affairs. I’m single too, had no children and had so much debt on me, but at the rate that I was paying which was the minimum payment due, I would never get through it. It was up to me to get myself out of debt so I could start saving money for funeral and I knew I had to get help from somebody. So, I looked into relief help and went with National Debt Relief.
I started the program with them in March and for the $27,000 debt that I had, it would be three or four years. They had only settled with two companies and I still got two more years and a lot more companies to settle with, but I was never going to pay my debts off if I had gone the way I was going. They also took care of me immediately when I call and they've been more than able to work with me. However, I had a couple of companies who got angry because I hadn’t paid in several months, so I called NDR about a week ago. They told me they would check into these companies that were threatening lawsuits. Other than that, everything went smoothly with them. I also recommended them to several people already who might be in trouble and told them they couldn’t lose just by going, talking to them and seeing if NDR could help them out.
Reviewed Nov. 9, 2017
I received a Credit Card Debt settlement in progress and found out 2 other were working, I was surprised how fast they were settling my accounts. I will admit I was not sure how this worked even after reading the reviews. Thank you.
Reviewed Nov. 9, 2017
In less than a month one of my accounts has been settled with creditor... Excellent results and highly recommend. They take care of paying off debt directly with creditor making the process easier. Looking forward to be debt free soon.
Reviewed Nov. 9, 2017
My experience was very good. They answered all my questions and was very nice and listen very well. They took time to make sure everything was the way I wanted it. They were well educated on all information. I hope my expectation of how good they were from beginning continues to be the same way all the way through.
Reviewed Nov. 9, 2017
National Debt Relief worked with my creditors to help settle multiple debts. Within 2 years all my debt was paid and now National Debt Relief has helped start building my credit back. Thank you Debt Relief! I would recommend NDR for anyone who may be having challenges with your debt. I thank you National Debt Relief for working with me and helping me to rebuild my credit.
Reviewed Nov. 9, 2017
Customer support was very helpful and took time to really explain each step of the process. National Debt Relief helped me resolve my debt much faster than I ever expected and my stress is beyond alleviated knowing my accounts are managed and my payments are steady. I have already recommended to any friend who mentions debt troubles. Now, if only this service existed for student loans!
Reviewed Nov. 9, 2017
As of this note my experience has been most satisfactory. They have been very professional and quick to answer all of my concerns. Since I have just now entered into agreement with NDR I can only comment of the personnel that helped enrolled me. I really appreciated them going over all of the details twice. Each time was with a different person which I really like. I gave them a five star rating based on my introduction interview. I truly hope that after I am out of debt that five-star rating remains and at this time I feel comfortable that it will. I will truly recommend them to anyone that is in a similar situation as myself.
Reviewed Nov. 9, 2017
Everyone I dealt with at every step of the process was very kind, courteous, clear and helpful. This was an intimidating decision to make, however the team really helped put my mind at ease. Looking forward to working more with this team.
Reviewed Nov. 9, 2017
I first spoke with Mr. Clyde ** upon signing up for the program. He was very professional, understanding and patient with me. I asked him to speak slowly and clearly as I had difficulty hearing and understanding him at first. He did exactly what I asked. He listened to my problems and was very concerning and polite. He obtained all the information that was required of me for the program but missed one of my Capital One credit cards as I had 2 (two) from the same company but it had a small balance less than $200.00 (two-hundred dollars) which didn't concern me very much.
Secondly, I spoke with a female to finalize me to the program. She started off speaking very fast and I had a very hard time understanding her. I explained that to her and I asked her to start over and to speak slower and clearly. She appeared to have become disgruntled with me and when she called me "Mr. **" she said it with emphasis to the name as if she was agitated with me. There were items or phrases that she stated that I needed to respond "yes" or "no" to. A time or two, I had to ask her to repeat herself before I could properly answer and she appeared to become confused as to where she was at in her readings to me and became frustrated. Then she began to place more emphasis on the name when she called me "Mr. **". I did my best to try to ignore it and finished with her after some time had passed. She did not appear to be very professional.
NOTE: I am 61 years of age, have several medical issues and take several medications that take away my abilities to respond quickly and accurately, therefore I have a need to stop and reflect before answering properly. Also I wear hearing aids. Thank you for the opportunity to share my experiences with you in this matter.
Reviewed Nov. 9, 2017
The rep was very kind and helpful. Easy process. It relieves a lot of stress and worry on my part. I would recommend National Debt Relief to my friends and family. I used another debt relief program in the past and the process was not as easy as National Debt Relief.
Reviewed Nov. 9, 2017
NDR helped answer so many questions. They helped the process be as smooth as it could and demonstrated empathy toward my current situation. Everything was explained in such a simple term and they remained transparent in all communication. Would recommend to anyone in need.
Reviewed Nov. 9, 2017
Billy seemed like a real genuine person who actually cared about helping me out. He didn't make me feel dumb for asking questions and helped me through the process. I'm excited to get everything paid off. I have no complaints on the customer service at all.
Reviewed Nov. 9, 2017
National Debt Relief recently just resolved two of our accounts we have enrolled in the program. They are very professional and courteous and I would recommend them to anyone seeking debt relief help. Their five star rating is why we chose National Debt Relief and so glad we did.
Reviewed Nov. 9, 2017
I found my experience to be very beneficial to me. Genaro ** is very professional and we got through the document with me using a cellphone I had trouble seeing. I felt very confident with his excellent help. It was difficult for me because I don't use cellphones too much for that type of thing. Jimmy the Welcome Call person was also very helpful and professional. I feel relieved I have help with my outstanding debt.
Reviewed Nov. 9, 2017
All of the representatives have been very patient and thorough with me. I have a hearing impairment, and they had to go slowly with me. All of the rules, regulations, forms are very simple. I look forward to paying off my debt with NDR's help.
Reviewed Nov. 9, 2017
They were polite, patient, and sincere to what I was going through. They answered my questions. And I am so happy that I made the choice to go with this company... My life is so much less complicated. I can't thank them enough.
Reviewed Nov. 9, 2017
I was very pleased with the entire experience. I felt at ease with the whole process. I feel more confident about getting out of debt and in a shorter period of time than expected. The team of professionals are kind and extremely helpful. I'm very happy.
Reviewed Nov. 9, 2017
I have never felt more secure about conducting business as I am with NDR. From the very beginning if I wasn't absolutely sure of what the program had to offer and how the debt relief was negotiated with creditors, my representatives would not move on from the topic at hand until I was. Thank you National Debt Relief for offering us an option other than paying more than 3 times our total debt amount or even worse, bankruptcy.
Reviewed Nov. 9, 2017
Their attention to my case and progress in resolving it has been steadfast. I'm appreciative of everything they are doing to support me. I know that this is a very complicated process that is taking place behind the scenes, and it is comforting to know that NDR is taking care of it for me without me having to worry daily about it.
Reviewed Nov. 9, 2017
I am just entering the program. I have spoken with Jay **, who enrolled me into the program. He answered all my questions and treated me very well. I have to admit, I was initially very reluctant to start this program; however, after looking at the amount of debt I have incurred and realized how long and how much I would have to pay, NDR was the best path to take. Customer service representative, was very good and answered all my questions. Thank you.
Reviewed Nov. 9, 2017
The program was explained by a competent individual that was very helpful in guiding me through the process. My debt problem has been the focus of my life for the last year. I hope it works out as well as it was explained to me. Thanks.
Reviewed Nov. 9, 2017
I was under great duress when I call NDR and I was reassured quickly. I was in a great place with a very good credit score until my husband needed surgery, and was out of work 3 times longer than anticipated. This made the use of credit cards unavoidable and they got charged up rather quickly. I'm glad I found NDR. The sign up was easy and it was unbelievable how simple the entire process was. They were able to cut my monthly payment by more than half and also provide legal representation should I have need for it in the future. What more could I ask for? They were very kind and understanding in their manner and Alban spoke with compassion in his voice. I couldn't have asked for a better representative. Thank you for making the process so easy and affordable to get the help I needed.
Reviewed Nov. 9, 2017
I've been so stressed about debt accumulated after my divorce, but after just a short time speaking to a consultant, I can see the light at the end of the tunnel. I know this will be a challenge, but I believe I can do it!
Reviewed Nov. 9, 2017
Daren ** and other Welcome member were very helpful and courteous. They were extremely professional and not judgemental. All information was explained in detail and they were both willing to explain anything I didn't understand the first time. Daren was the best. Thanks.
Reviewed Nov. 9, 2017
This service was very detailed on what had need to be completed and what they wanted to use to help out you out of the problem. They let you know what is the best suggestion they can offer if you were unaware what to do.
Reviewed Nov. 9, 2017
Service was extremely helpful, respectful and informative. I would highly recommend this service to others. They answered all questions and helped me through all steps of the process and assisted in next steps I would need to take and were extremely helpful.
Reviewed Nov. 9, 2017
I was overwhelmed with so many options out there but made the best decision ever! They have saved me so much money and never push me to accept something I can't afford. The lawyers helped me as well stop a court case from one of my creditors. Made me feel secure and helped at all times.
Reviewed Nov. 9, 2017
National Debt Relief has helped us get a peace of mind that we can get out of debt. Has allowed us to breathe for the first time in years. I would recommend them to anyone that has made mistakes in life and allowed debt to rule their life.
Reviewed Nov. 9, 2017
Christopher was helpful by calling when it worked for me. He explained the whole program and was very patient with all of my questions. Helped me with a budget and allowed me a couple days to think about it. Not many companies trying to sell services are that nice about it.
Reviewed Nov. 9, 2017
We started what we thought was going to be a long process of ignoring phone calls from creditors, calls asking for way more money than we could muster and a general bad feeling about our situation. Instead within a little over six months, our debts have been settled and we are on our way to recovery. No more phone calls, no worries about where the extra money will come from and we can sleep at night again. It is never good to find yourself in a situation like ours but it is great to know a business like National Debt Relief is there to help. Every person I spoke with was respectful and encouraging. Can't say enough.
Reviewed Nov. 9, 2017
I called because I became disabled and could not keep up with my credit card bills. I did not want to walk away from the bills, but the interest was killing me. My call was immediately returned and I was totally set up and ready to go within 24 hours. The customer service is excellent. My first debt has been settled and I feel relieved that I don't have to deal with debt collectors.
Reviewed Nov. 9, 2017
I set up with this company after seeing ads on TV and knowing I desperately needed help with the debt I was in. My husband had passed away, I retired from my job and moved out of state to be closer to family. All of these issues presented me with debt that was overwhelming. Signing up to get debt relief and look forward to eventually being debt free and work toward fixing my credit helped me to sleep better at night and be able to answer my phone without the sick feeling of a debt collector in the other end.
Reviewed Nov. 9, 2017
My experience with National Debt Relief has been positive so far. The Credit Debt Specialist answered all my questions regarding this process and guided me to a path that will lead to debt freedom within in three years. I feel the program provided was best for my situation and am excited about reaching my goal!
Reviewed Nov. 9, 2017
I'm so glad to be a member, and know that I'm not alone to fight this battle by myself, and I have help on this journey of becoming debt free. Glad to have help, and if I have any questions whatsoever, I feel confident that I'll get a satisfactory answer, and I won't have to worry about any question that I may have. Glad to be aboard!!!
Reviewed Nov. 9, 2017
Everyone I spoke with made this process painless. I have a great relief just knowing a service like this is out there. I hope you continue to reach out and help people with the great service you offer. Thank all of you once again.
Reviewed Nov. 9, 2017
I am so thankful with the National Debt Relief for helping me resolved my debts. I am satisfied with their service. I am almost debt free and can't wait when all my debts are settled. I saved lots of money and I am so happy with their service.
Reviewed Nov. 9, 2017
I have had a very good experience with National Debt Relief customer service representatives. They were very professional, friendly, caring, and knowledgeable individuals. They processed my application in a timely manner and explained the program and answered all of my questions. I am thankful this program is available to help in my time of financial need.
Reviewed Nov. 9, 2017
I was getting overwhelmed with my credit card debt and National Debt Relief took care of me. They wanted me to strictly stick to the program and guided me through it very well. It has helped me financially and taken a lot of relief off of me knowing that this is getting taken care of in a timely and responsible manner. The reps were very professional and helpful. I’m very glad I did it and it all worked out very well. I would recommend them.
Reviewed Nov. 9, 2017
They are very attentive during a process that is absolutely nerve racking. Their personnel is friendly and helpful. I am very happy so far. They are making this easier than I would have expected. The people who have helped me so far really know their stuff and I was impressed. It didn't sound like they were just reading it out of a manual.
Reviewed Nov. 9, 2017
I was so please with the help, accuracy and patient with Ms. Shelley ** in assisting me with my debt problem. She definitely explained every details to me and was very much satisfied with it. I'm hoping with this program that we just enrolled will be debt free in within 4 years.
Reviewed Nov. 9, 2017
Val was overly helpful! So thankful for everything he did for us and all the info we were able to obtain from him. I'm overly thankful that he worked so hard for us! He wasn't rude, didn't rush us and got back to us very quickly.
Reviewed Nov. 9, 2017
I never thought in one year my debt would be paid off. I have to say THANK YOU to National Debt Relief for working with me and settling all my debt. I recommend National Debt Relief to anyone that is thinking about getting out of debt. It's worth it.
Reviewed Nov. 9, 2017
I have to say I was very happy with the help I received and have already referred your company to two friends. You have taken a lot of stress away from me and am looking forward to finishing the program. Thank you very much Adam.
Reviewed Nov. 9, 2017
I have just started the program and already I feel confident after speaking with Kelli about my status of overwhelming debt. I know I have a long way to go in order to pay off creditors, but I am striving to do it even faster. I am determined and I am up for the challenge. This is my first time seeking help with this matter and I will make sure it is my last. Credit cards are only good for small purchases that you can pay off quickly.
The interest and fees become outstanding once too much time has passed and you no longer can keep up with all cards open. I can understand how fast this can happen. Using a debit card is the best way to pay for items and always making sure the money is in your bank to pay for what you need, not what you want. Life is short, so don't get caught up in the dreaded debt of using plastic. I learned the hard way. Don't fall into the trap with all the reward offers. In the end, they are not worth going broke over. I hope I may have helped someone that may read this.
Reviewed Nov. 9, 2017
Both Dorian and Christina were very professional and understanding to my situation. During hardship it is always a plus to speak to someone who is willing to help make your situation better. Great customer service skills. Unfortunately in this world today, not too many people have the common sense to be polite or respectful, even if it was for their employer, so for that, Thank you.
Reviewed Nov. 9, 2017
I just started the process, but so far everyone has been very helpful and friendly. This has given me hope of one day being debt free. My monthly payment will be half of what I have been paying and it should be paid off in 4 years, instead of 30.
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