Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 6, 2017
I have nothing bad to say about FDR. This company has made my life worth living again! I started in September of 2016. I have already made & paid one settlement. Thank you very much!!! I have talked to many people about your services. Maybe someone else will sign up to get the help they need.
Hello Ms. Horning,
We are so pleased to hear about your experience with Freedom Debt Relief so far. Thank you for referring others to the program! We are happy to assist anyone who is in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
This debt relief program has really helped me financially to be able to make affordable payments. They have been more than helpful with all my questions. Am very grateful for all their help. I encourage you to look into this program if you need help.
Hello Ms. Wells,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
Jeff ** was a pleasure to work with his ability to explain what and who you are. Freedon Debt Relief was excellent. He made the horrible experience not so horrible but nice. Jeff is very intelligent, caring person who you know he enjoys his career with Freedom Debt. I want to thank all of you, as I know it's team work, for helping me out of my bad situation.
Dear Ms. Weis,
We are so happy to hear about how well the program is going for you, as well as your experience with our team! We strive to make the process as easy as possible for all of our clients. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
Love the payment. Helping out tons. Only thing seems that nobody's getting paid off. I've only had one card paid so far. I am turned into collections on all of the other ones and now someone is trying to serve me.
Hello Mr. Hoffman,
Thank you for your kind review! We generally anticipate 4-6 months prior to the initial settlements being reached. If you have questions regarding the settlement timeframes or process, please feel free to reach out to our Client Services department for assistance at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
The people I have dealt with are so kind and go out of their way to make me feel okay with my large debt. They have resolved 2 of my 7 accounts and I know they will work hard for me in the future. I highly recommend them.
Dear Ms. Wasson,
Thank you for your positive feedback and congratulations on the settlements that have been achieved thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
My first contact was with Sean ** and he was very informative and reassuring about the process. I was in desperate need of financial help! I would highly recommend this service to anyone drowning in unforeseen debt! Also the welcome team call was very easy and informative and reassuring as well!! I see why you have an A+ rating!!
Dear Ms. Testerman,
We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
My experience with Freedom Debt Relief was amazing. I have had lost all the hope to cope up with the debt I had. But Freedom Debt Relief showed me the light and I really appreciate the help by the Company and everyone related to it. Thank you very much.
Hello Mr. Mohammed,
Thank you for your fantastic review! We understand that debt can be overwhelming at times and we work hard to make sure all of our client's feel the same way you do when we help them! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
The process was really easy and the people very, very nice. Thank you guys for help me to resolve my financial problems. For the other people, don't be afraid to ask for help, here is the solution. One more time thanks. Especially to Angelica **. God bless you.
Dear Mr. Lumbreras,
Thank you for your positive feedback! We are so happy to know we have helped another client in reaching their goals of debt relief.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
It's been well over six months since the setup of my account. As of date only two accounts are settle. When I return the calls that they request of me I am always sent to voicemail. I can never contact the person that has contacted me. Very poor customer service.
Dear Mr. Moore,
While we are pleased to hear about your two settlements, we are sorry to hear about the experience you have had with our Client Services department. As a member of our Executive Services team, I would like to reach out to you to discuss your complaint and find a resolution.
Do you have a preferred time for me to contact you?
Reviewed Jan. 5, 2017
Thank you for helping me with my debt. You made it simple to pay my bills and get me back on track. If your bills are more than you can handle, Freedom is the answer. Thank you again for your help. My credit score was going down, down, down, now it has began to recover.
Hello Mr. Corbett,
Thank you for your great review! We work very hard to ensure our clients are able to get through the program and become debt free, in the easiest way possible. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
Signed up with Freedom Debt Relief summer of 2016. So far I'm very happy with the results. They have eliminated four of my credit card debts. Still have quite a few more to go. Have high hopes of being debt free by 2020 as promised.
Dear Ms. Tierney,
Thank you for your positive feedback of the program! We are excited to help you meet your goals in resolving your debt and becoming debt free by your estimated completions date.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
I became sick and my medical bills were overwhelmingly taking hold of my finances. I was having a hard time making payments to my creditors. I did research and decided to call Freedom Debt Relief for advice. After careful consideration I decided to give this company a try and I am very happy with them and I would highly recommend this company to anyone having difficulties with paying off their debts. The people from Freedom Debt Relief are courteous, professional and extremely helpful.
Dear Ms. Manos,
Thank you for your great review! We are thrilled to hear you have had great success within the program, along with receiving exceptional customer service!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Jan. 5, 2017
I am very happy with the program. I was going through so much debt after getting sick and could not catch up on my bills. One of the representative (Mr. **) talked to me so respectfully and made sure to be patient that everything will be better. I'm glad I joined Freedom Debt Relief.
Hello Ms. Acosta,
Thank you for your wonderful review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Jan. 4, 2017
I feel a tremendous relief of burden knowing that soon I will no longer be in debt. You all have been so responsive to my financial burdens. I feel so relieved not having to worry about my debt. I can sleep a little more comfortably now. I thank you all for making my life easier again.
Hello Mr. Tedeschi,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
It's a bit of a slow process. I was hoping to have had some of my debtors to stop calling by now. However under the advice of FDR I was asked not to communicate with them. They (debtors) call me day and night. At work and at home. I'm hoping I'm making the best choice in using FDR.
Dear Ms. Green,
Thank you for your review. We apologize for the excessive creditor calls you are receiving. We would like to discuss with you some methods to greatly minimize these calls.
Is there a preferred time that I may be able to reach you at?
Reviewed Jan. 4, 2017
I don't have much to report on. I've only been with you folks for about 6-7 weeks now. It has been very therapeutic. Can't wait to actually stop getting these annoying phone calls. I hope all you folks have a fabulous NEW YEAR. Bye-bye.
Dear Ms. Kuebler,
Thank you for your review. We are glad to hear the program is going well for you thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Guardedly optimistic...So far, so very good. One account cleared so far, and my budget has been manageable for me. I don't expect it to be completely pain free. I got myself into this mess and don't expect a free pass. I do wish there was more direct conversation with my representative.
Dear Ms. Cunningham,
Thank you for your kind review! We are happy to hear about your first account being settled and look forward to your upcoming settlements, as well as resolving all of your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Freedom Debt Relief has helped me to organize my finances and begin the new year with a better perspective. I sincerely hope I can increase my monthly payments so I can finish paying what I owe faster. Without FDR I wouldn't have been able to do it.
Hello Mr. Zuloaga,
Thank you for your review! We understand that the timeframes can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!
Thank you for choosing Freedom Debt Relief
Reviewed Jan. 4, 2017
I am very satisfied with Freedom Debt Relief. They have open a new window for me and I can breathe. My plan is to become debt free and stay debt free. Saving is in the future for me. This is the way out of credit card debt.
Hello Ms. Moody,
Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
We had a very pleasant experience with this company. Everyone has been very helpful. They have answered any questions we have had. We are new to this company and hope they can help us. We would recommend this company to anyone having troubles with their bills.
Hello Mr. Miller,
We are so pleased to hear about your experience with Freedom Debt Relief so far. Thank you for referring your friends and family to us! We are happy to assist anyone who is in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
This was perhaps the most difficult and time consuming of all the things I needed to do. In early September I called about adding 2 accounts. It took until November to get this resolved. One of my large accounts never made it onto the list. I was under the impression that they looked at my credit report.
Dear Ms. Dreibelbis,
We are sorry to hear about the difficulty with adding two accounts to the program. If you are still having trouble, I would be happy to reach out to you to resolve your concerns. Is there typically a good time to reach out to you?
Reviewed Jan. 4, 2017
Very fast negotiation of debt. Professional and accurate personnel that reduced my debt by $9,000. Makes a difficult situation very easy to deal with. Very happy with all my communications with Freedom Debt Relief. A very reliable source for debt reduction.
Dear Ms. Venesky,
Congratulations on your savings with Freedom Debt Relief! We are thrilled to hear the program has been so successful for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Thanks so much for helping me out. I will tell all my friends about the great work everyone do. This taught me a lesson about overspending. Your staff well train and I needed the help. I watch picture on the tv saying great thing. I will use this company again.
Dear Ms. Brown,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I would recommend them. So far I have heard and seen quite a few negative reviews but I hope and pray that will continue doing a great job for me and so far they have. The company I was with before did not pay any of my creditors. They caused a lot of problems for me. So far Freedom Debt Relief is an excellent company to deal with. Friendly people that work at this company.
Dear Mr. Smalley,
Thank you for your kind review! We are glad to hear your experience has been excellent and that you would be happy to recommend us to friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
This process is at times overwhelming but the employees at Freedom Debt Relief are extremely responsive to all questions and concerns. My husband and I are early on in our road to being out of debt but so far we have been very pleased.
Dear Ms. Flohaug,
Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Great people to work with and definitely helpful in so many ways. Would recommend Freedom Debt Relief to anyone having debt problem. Most definitely will intervene when the credit card folks try to be pushy and rude. They step right in and stop the calls and harassing letters.
Dear Mr. Roe,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Doing a great job on working with my creditor on one of my accounts to get my debt reduced. I would like to see the other accounts I have settled but understand there is a process. They have taken care of all the questions I have had about my accounts.
Hello Ms. Shubert,
We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you have received your first settlement and seeing the savings and benefit of the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Action speaks louder than words. FDR's actions are quite noteworthy. In the beginning, I was apprehensive. As time progressed, and as events were realized, it became apparent that there goodness and propriety in my relationship with FDR. I am thankful.
Dear Mr. Agarwal,
Thank you for your phenomenal review! We are thrilled to hear about your progress within the program and the wonderful relationship you have built with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I have a very good experience! I have on bill about paid off and starting the next one. A reasonable payment plans which I really like. I can wait till I have all bills paid in full and can start building my credit back.
Dear Ms. Luksha,
We appreciate your phenomenal review and we are so happy to hear about your experience so far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
My experience has been satisfactory thus far. When I started to negotiate with my customer service rep, he didn't tell me that I had to have half of the balance of my debt accrued before FDR would negotiate with my creditors. The welcome call really helped me to understand the program. I would recommend this program.
Dear Ms. Drake,
Thank you for your kind review! We are very pleased to hear that the welcome call has provided you with a thorough understanding of our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
We started with Freedom back in June of 2016. Only one of the creditors to date has been negotiated with and it is being paid down. However, I was just served a summons to sue from Bank of America. They had not been notified from Freedom and now I may have to go to court. I assumed all the creditors would have notified immediately once signing on with Freedom. That is not the case. The creditors are left hanging until another debtor is paid off. Not right. They should all be notified immediately.
Hello Ms. Sheidy,
We apologize for the miscommunication regarding your account. As a member of Executive Services department, I would like the opportunity to reach out to you and discuss a resolution to your concerns.
Is there typically a good time I may be able to reach you at?
Reviewed Jan. 4, 2017
I cannot thank Freedom Relief enough for helping me with my debt. I'm stress free. No more wondering how I was going to pay my credit card. Any one needing help with your debt please give freedom relief a call.
Hello Ms. Sena,
We are thrilled to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
The experience has been less scary with your help. It's a maze for the ordinary debtor dealing with credit debts; but amazing what knowledgeable people can sort through to make a final settlement. I am looking forward to being debt free very soon. I have learned a lot about how credit works now.
Dear Ms. DeCaporale,
We are pleased to hear about your positive experience with our program! We want all of our valued clients to share the same experience and service you have received. We pride ourselves on our outstanding Client Services department and the courtesy and knowledge they do provide our clients!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I have been with Freedom Financial for 3 months. The first two weeks they got me a settlement from $6,000 to $2,300 on one credit card. Yesterday they got my second settlement from $12k to $6k on a personal loan. I have never been happier with any company in my entire life! I am beginning to see my financial future shine again thanks to Jeremiah ** and his team.
Dear Mr. Ambrose,
Thank you for your kind review and congratulations on your fantastic settlements! Rest assured our negotiators are working hard to obtain settlements on your remaining accounts. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I am extremely happy with the results I am getting from Freedom Debt Relief. I am also very satisfied with the customer service I have received from them. Within the first month they had reduced one of my credit accounts by 50%. I would, and already have, recommended Freedom Debt Relief to many of my friends and family.
Hello Mr. Briseno,
We are so pleased to hear about your success with settlements and experience with Freedom Debt Relief so far. Thank you for referring your friends and family to us! We are happy to assist anyone who is in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
It's been tough but worth it. Didn't know about this program but everyone has been very helpful. I would say anyone out there with credit cards who has a problem should call and get started right away. It is a relief to know there is help out there if you just take the time to look.
Dear Ms. Rose,
We are grateful for your positive feedback! We are also very happy to hear about your positive experience with the program thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
We are new customers and I could not ask for more courtesy when on the phone when I have called with a problem. It is a relief to have our debtor not ring our phone all the time. A peace of mind that someone is handling it for us.
Hello Ms. Lott,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
My experience with FDR has been a good experience so far. I have been with them not quite a year but they have already started to pay off my biggest creditor which I appreciate and they have my other creditors stop contacting me. Everything is working out very well. In fact, it has worked out so well; I was able to add a little more to my account to maybe have my creditors paid off a little earlier. Thank you FDR.
Dear Ms. Baker,
Congratulations on your fantastic settlement! We look forward to your continued success within the program!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I'm happy with program, everyone was courteous, helpful, made my experience less stressful, explained each step of program. Would recommend the program to others in the same situation. Has changed the way I will look at my financial future. Thank you FDR. Was good to know there are programs out there to help someone when it is needed.
Dear Ms. Starner,
Thank you for your kind review! It's great to know how successful the program has been for you! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
They have been great! Really informative and very friendly. The dashboard is a nice tool to see what's going on and how you are paying down your debt. They are really quick at responding to questions through emails also. I would recommend this service for anyone who is struggling with debt.
Dear Mr. Thompson,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. We are also happy to know that the dashboard has proven to be very helpful for you! If you have any future questions, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Great customer service and they work with you to make it easy. The monthly down payments are affordable. I go to school so it makes things a lot easier for me. Customer service is the best; I recommend to a friend.
Dear Mr. Delancey,
Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I thought the process of arranging payoff amounts would happen quicker. I know I can add to my monthly amount to pay off sooner, however the current amount of stretching it. I am hoping to retire as soon as this is all done.
Hello Ms. Gauger,
Thank you for your review! We understand that the timeframes can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
In the beginning everything was very good. I was happy with the service being provided and the terms of two settlements they were able to get. Then in mid-December 2016 I called and asked them to remove one of the debts. They say no problem. They sent me a new written agreement. I was thrilled to see that my monthly payment to FDR was reduced by half. I signed the agreement and sent it back on Dec. 16, 2016. But FDR did not honor that agreement. They debited my account for the previously agreed to amount rather than the new amount. I called on January 3, 2017 around 9:30 in the morning and talked to someone for about 25 minutes. She was nice but seemed confused. I asked her to call me back when she figured everything out because I was at work. She said okay but no one called me back that day.
So, I call back again January 4, 2017. And after a lot of being put on hold and the rep hemming and hawing and consulting with her supervisor, she tells me the new agreement was a typo and my monthly payment would remain the same. I said "whoa, wait a minute. We have a signed written agreement for one amount. That agreement supersedes what was agreed before. You can't just take double of what was agreed in writing." The rep tells me that "yes, FDR has to take double than what was agreed or else your settlement agreements will be voided." I tell her that I should not be penalized for FDR's mistakes. I ask for a supervisor. Eventually she transfers me to Juan.
Juan sticks to what the rep says and tells me they have to take the double amount. I keep going back to the signed written agreement. Juan interrupts me constantly. CONSTANTLY. I have to tell him repeatedly that I'm the customer and he needs to let me talk. He continues to act like the agreement should just be disregarded because it was a "minor typo." FDR that is not okay. An agreement is an agreement. You can't just decide to ignore it because of a typo.
I am appalled by the response of your employees. This is my money we're talking about. My money that I'm trying to budget carefully. How dare you take double than what was agreed and then tell me that even though I signed it, it was a mistake and you don't have to adhere to it. They're sending me a corrected agreement. But THIS IS NOT OKAY. NOT OKAY AT ALL. I am disgusted as the way your employees responded to this issue.
Hello Ms. Bond,
We are sorry to hear about the frustrations you’ve experienced. As a member of our Executive Services team, I would like to reach out to you and resolve your concerns.Is there typically a good time that I may be able to reach you at?
Reviewed Jan. 3, 2017
I've been going through some tough times in my life and one of the items I would not have been able to tackle on my own is my debt. With FDR, I was so happy to hear that they were able to assist me in my situation. This will take a lot off my shoulders. Tasha was very prompt with any news from the Underwriters. What normally takes a day or two to get a response, it only took FDR a few hours to respond back with their approval. I would definitely recommend FDR to my Friends and Family.
Hello Ms. Bautista,
We appreciate your positive feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 3, 2017
Professional and exceptional service. Would recommend highly if you are serious about clearing up debt. So far we have gained one settlement and attorneys are handling one court case. We have been in the program less than six months and can see relief approaching in 3 more years.
Hello Ms. Akona,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 3, 2017
I was really happy what your company helped me with. The experience I got was great. People are really nice and helpful with your money problem you have and no question ask. The money loan was easy to understand and I got my questions all answered.
Hello Ms. Cole,
Thank you so much for your great review! We are happy to know our program has set you on the path to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 2, 2017
The entire enrollment process was explained very well and was very easy to navigate. I had several questions, and Jennifer addressed all of them and really gave me a lot of individual attention and time. I felt very comfortable with the enrollment process. Thanks very much!
Reviewed Jan. 1, 2017
Great customer service. The FD team is always there to answer your questions and never feel alone during the time you are their client. They have with through the whole way. It takes a lot of my stress away knowing my accounts are being settled. I would recommend Freedom Debt to friends and family!
Hello Mr. Bustillos,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2016
Angel ** was amazing! She was honest and truthful and it was SO much APPRECIATED. If this program was for me, I would have definitely taken it because of her. She was breath of fresh air. Her customer service was impeccable. She is a BOSS at customer service. Her knowledge of debt relief rules and her ability to convey them clearly was outstanding. I am forever grateful. She made a horrible day better by being honest and kind. Thanks Angel!
Hello Ms. Rice,
We appreciate your feedback and are ecstatic to hear about the positive experience you had with one of our Client Advocates!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2016
Freedom debt relief gave me the confidence of proceeding with the proposed plan for debt reduction and negotiation of debt with creditors. They made all processes very simple and the guidelines they gave me were very easy to follow. I am still a long way from solving my debt problem, but with FDR I do see light at the end of the tunnel.
Hello Ms. Fuentes,
We appreciate your outstanding review! We are elated to hear about your wonderful experience between our negotiations department and our Client Services department! Thank you for recommending Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2016
This company is very courteous and understanding and very patient in helping in your individual financial situation. They make sure you understand exactly what they are telling you. They are a recognized company and not just a fly by night group who are out to make a bundle off of you.
Hello Mr. Bricker,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2016
I've enjoyed working with Freedom Relief. I am no longer worried about how I'm going to make payments to all of these accounts. It has been easy to make payments and not worried about these payments because they get posted and payments are made. Thank you for your help.
Dear Ms. DeColibus,
Thank you for your kind feedback! We are happy to hear you have found relief in the ease of the program process! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2016
Very helpful in trying to resolve my debt! Helped relieve the unbearable pressure that I was encountering trying to keep all the phone calls from debt collectors at a minimum! FDR resolved some of the debt (lowered amount owed) very quickly.
Dear Mr. Leger,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2016
They have paid off 2 of my accounts already, and are very helpful when I call. I had a summons served by one account and they are helping me to get with a litigation group to help me though this time of feeling helpless and lost. They have been so friendly and caring when I call with a questions that it makes me feel like they are going through this with me.
Dear Mr. Dial,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 29, 2016
Thank you for a great service and all support he providing during the time he was setting my account! This was so easy to follow and it will help me in my future to fix my life. I wish I knew about this program before and no go over all stress as I did.
Dear Ms. Bond,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 29, 2016
They are helping through a very hard thing in my life. I was always taught if you make a mistake fix it. But we had so many downs the past two years. We didn't know what else to do. Then we found Freedom. It was a blessing to us. It is helping us get through our mistakes.
Hello Ms. Graham,
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 29, 2016
I was very misled with this organization. I was told it would take 4-6 months to get my credit settled. What they fail to tell you is that only one card is approved right away. It has been almost a year and only 3 out of my 6 cards are settled. Had I known this, I would never have gotten into this program.
Dear Ms. Doucet,
We are sorry to hear about the miscommunication regarding how the program works, accounts being settled and credit impact. As a member of the Executive Services team at Freedom Debt Relief, I would like to discuss the concerns that you are having and answer and questions you might have.
Is there typically a good time that I may be able to reach you at?
Reviewed Dec. 29, 2016
Freedom Debt Relief has been a Godsend for me. They are helping me every step of the way. They are there to answer your questions and are very prompt to get back to you when you call or email. I would highly recommend this program to any of my friends.
Hello Ms. Clawson,
Thank you for your kind review! Our Client Services department is highly trained to provide world class customer service to ensure diligence and helpfulness. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 29, 2016
Freedom Debt Relief has already resolved a couple of my debt accounts and working towards the resolution of others. The account managers have been helpful and have explained the program and process to my satisfaction. So far Freedom Debt Relief has delivered what they said they would.
Hello Mr. Esra,
Thank you for your positive feedback! We are thrilled to hear about your experience with our team along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 29, 2016
I would recommend this to my family and friends... anytime I had a question or needed answers then Freedom had the right answers and sent me in the right direction... They were very helpful with dealing with all the creditors and we're very helpful at ending the harassing phone call to my work cellphone and my work office.
Dear Mr. Lee,
We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 28, 2016
I had a really great experience with Angelica, my debt consultant today. She was kind, empathetic, patient, understanding, and really listened to me as I told her my story of how I ended up in this financial hole I dug myself in. She was encouraging and affirmed me when I broke down and began to cry because I was so overwhelmed with my situation. She took the time and thoroughly explained all my options and made sure I completely understood the option that I chose that best suited my financial needs. I will definitely recommend my friends and family members to her. By the end of the call, I felt like a load had been lifted. She was continually encouraging and I really appreciated that. Thank you Angelica, for a job well done! You lifted my spirits and I can now go into 2017 with a lightened burden and a game plan to get back on a healthy financial track!
Hello Ms. Covington,
We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
I am 100% satisfied, to date, as how Freedom Debt Relief services has helped me out. I have gotten 3 of 7 accounts settled. I was scared because I didn't know how I was going to make ends meet. Thank you to everyone for helping me find a solution. Always grateful.
Dear Ms. Mendoza,
Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Always giving a helping hand and very courteous and always available. Ask any questions someone is always available no matter what hour or day. Keep you up to date on your progress. Very professional staff. Would recommend to anyone. I wish I would have done this before.
Dear Mr. George,
Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
FDR is helping me with getting out of crushing debt that was literally damaging my health because of the stress I was going through. Three of my credit cards were maxed out due to emergency expenses and the fourth was on its way. I have been able to pay off one of the cards at a reduced rate and am working on another payoff now. I am looking forward to the day I pay off my last credit card and I can see the light at the end of the tunnel already.
Hello Ms. Riley,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
The service I received from Patrick ** was courteous, fast and descriptive. He kindly followed up with me for some time as I debated the need to use the company's services. I look forward to working through the final resolution, thank you for assisting me with my debt.
Dear Ms. Winchester,
Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Knocking down the mountain of debts has been made easy for me to be on budget. I participate. Very soon I will be 100% debt free. For sure I would recommend those who are out there burdened with debts and have no way out to come to Freedom Debt Free company which is ready to help you walk out uprightly, without fear or stress of heavy burden on your shoulders.
Hello Mr. Njoroge,
Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
I was drowning in debt. Your ad and the help of your staff saved my life. I could not pay each month the full amount and I was paying some part some a little and add more finance and late charges and could not see my way out. The more I paid the further behind I got. It was a mess and I was a mess.
Hello Ms. Greene,
Thank you for your kind review! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Very happy with what has happened so far. Wish me settlement with Discover would have been more, but I believe you did as much as you could. I hope you can get better reductions on future debts. The feedback you have provided me has been great. Overall things are going great. I hope this continues.
Hello Mr. Pawlowski,
Thank you for your positive review! We look forward to continuing to assist you in getting debt free and settling your accounts at the best possible percentage saved!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
I was never informed that I would be charged $9,000 for your services. I ended up owing almost as much as my debt was. I really wish I had gone with a consolidation loan instead. At least my credit would not have been trashed, and I would not have had to change banks.
Hello Mr. Cooper,
I am with the Executive Services team at Freedom Debt Relief and I would like to setup a time with you to discuss your review and the experience you had with our program and fees.
Do you have a preferred method and time of contact?
Reviewed Dec. 28, 2016
I called to get advice on what to do about the SUMMONS that was served to me by AMEX for my debt. It was too late to involve the attorneys that I had paid for, so I got advice from the Customer Service Representative Jacob. He told me my options for resolving this matter. I was able to use his advice to get in contact with the law firm, and file an ANSWER to the County Clerk's office within the specified time. I will be resolving this matter outside of FDR and was told, therefore, that there would be no service charge for that account. Jacob was very helpful.
Hello Ms. Colchamiro,
We appreciate your feedback and are elated to hear about the positive experience you had with one of our Client Advocates, as well as the company as a whole! We are happy to be your debt settlement company and are excited to see you complete the program successfully!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Every time I call in for assistance, everyone has been so polite and helpful. Definitely has made this process as smooth as it can be. We were ashamed that we allowed our finances to get so out of control, but Freedom debt relief has been so supportive and helpful.
Hello Ms. Wyatt,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Debt Freedom Relief has been very helpful, knowledgeable and respectful with my account. Without their help and guidance I would not have been able to continue without filing for Bankruptcy. They have negotiated on my behalf then I am given the final choice. You are assigned a counselor that works directly with you. All questions and concerns are answered on a very timely basis. I would recommend Debt Freedom Relief to anyone in need of credit card Relief.
Dear Ms. Stephens,
Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Was told when contacted by your rep that I would receive regular updates on where you were regarding the negotiations with the creditors. Never was contacted regarding the status of my account. Only info was on dashboard which contained no details only BIG picture overviews on account. I removed one of the debts from the list that needed to be settled, it was settled in court by my former partner who never advised me that this was taking place. It amounted to approx. 50% of the total that your firm was working on for me. I called to ask how the reduction in time and work required would affect my fee and time frame. No one could answer and I have never heard from your company regarding this issue and it has been months.
Dear Mr. Morgan,
We apologize for the lack of communication you feel you are experiencing. We strive to ensure all of our clients receive ample updates regarding their account. As part of the Executive Services team with Freedom Debt Relief, I would like to arrange a time to discuss the concerns you are having and find resolution for them.
What hours are you typically available to discuss these items further?
Reviewed Dec. 28, 2016
Because of a series of health and natural catastrophes, my debt load became untenable. I feel the Freedom from Debt Relief program makes it possible for me to take responsibility for my financial situation with a helping hand to rebuild my good financial standing. There is always a knowledgeable assistant available to answer any questions, give guidance and assurance.
Dear Ms. Landau,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
The sign-up was simple. My account manager was very clear and concise on what it would take to achieve my goal to be debt free. She explained it would take work but my goal was achievable. The first settlement came quick and although just the first, Freedom Debt Relief has fulfilled their promise to negotiate on my behalf and is negotiating to pay only what I owed. 5 star service. 5 stars for putting my mind at ease.
Dear Mr. Brandau,
We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
All agents are helpful, knowledgeable and friendly. I would highly recommend their services to anyone in need. I saw no end to my financial problems until I got connected with Freedom Debt Relief. God Bless them all!!! Debt Relief. God Bless all of them!!!
Dear Ms. McClay,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
FDR is there for you. Any questions you have are answered. The guidance and leading is very good on what they have to offer. Been very pleased. When you call you get a person right away, no prerecordings to go thru. We would recommend this company to anybody.
Hello Ms. Tilton,
Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
I only been in the program since March 2016, so it's early to make a judgment I guess. I just know that I've paid every month and made one extra payment. It just this just seems like nothing gets done. I make the payments and when somebody threatens to sue then litigation starts. One payment was settled a little higher because of the threat of litigation and then the negotiator gets 21%. Therefore there is no incentive for the rate to be lower. Then please take them right off the top so it takes a long time to build up more money for the next payment until of course she get sued. And of course my credit it ruined. Only one of my debts is been settled. I am presently being sued. Besides these two, I have three other debts that haven't even been touched. I am scared. I don't know if enrolling in this program was a good idea, but I'm in too far to turn back. In all fan is in a year I might give you a glowing report. This is where I am right now.
Hello Ms. Creighton,
I am with our Executive Services Department with Freedom Debt Relief and I would like to setup a time to discuss the questions and concerns you are having about the program and negotiations process.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 28, 2016
You are a good company. I feel great about you handling my debt. Thank you. I have told my friends about how well you are doing. If they ever need help you will be there. I'm glad I found them to help me. I Really needed it.
Hello Mr. Kyle,
We are so pleased to hear about your experience with Freedom Debt Relief so far. Thank you for referring your friends and family to us! We are happy to assist anyone who is in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Freedom Debt has given us a second chance at building our credit and future! I do not know what we have done without them. Our agent Mark ** is always available to help with anything we need. Thank you!
Dear Mr. Puchi,
We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Mark. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Great customer service and quick response. I would recommend to friend and anyone in need of helping them figure out their debt. Great great great. I have been in and out of debt and no one like the feeling of knowing you have so much debt and nothing you can do, with Freedom Financial you have someone on your side!
Dear Ms. J,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Client Services Advocate was very helpful and knowledgeable, she did an outstanding job explaining the process of the settlement. She also explained all the way to contact Freedom Debt Relief about this settlement, and any question I have about my progress to becoming debt free.
Hello Mr. Macko,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Joining your program have save me 10's of thousand. It's been a experience and without the Freedom program I don't know what I would have done. I have told servers friend about the program & how your company helped me save lots of money. Keep up the great work.
Hello Ms. Yetts,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
We are not all comfortable with our decision. Apparently, my husband and I did not truly understand how the process worked. We were told it could take 4-6 months for all creditors to be contacted but only one has been contacted thus far and this has been since 8/1. We thought that FDR would contact all creditors by now. One of the creditors, Fifth Third is now contacting my husband via his employer. The interest and late charges on the 2 largest account are accumulating at a very quick rate which will add considerably more debt than we started with.
Dear Ms. Sebastian,
We’re sorry to hear about the trouble you have had with the program thus far. I am with the Executive Services team with Freedom Debt Relief and would like to arrange a time to speak with you so that we are able to discuss the concerns that you are having and find a resolution.
What is the best time I may be able to reach you at?
Reviewed Dec. 27, 2016
I closed my account on November 11th and was supposed to receive a check of $419.00. The person who closed my account Titrail asked if my account on file was a good account to send the $419.00 to. I stated this account is going through bankruptcy and it was not a good account to credit my refund to. Titrail stated he would mail me back a check for the amount due of $419.00. I called 2 weeks later to check on my status of my account and was told it was already credited to my account on file. This was the account that was going through bankruptcy, and I which I was told I would be receiving a check in the mail. Titrail did not know the policy and sent for my account to be credited instead of a check being sent out.
I was told that I would receive my amount of $419.00 by Titrail and he would get with his supervisor and send me out a check since it was him who screwed up the process which did not allow me to receive my refund. After weeks of calling I was connected with Liana ** on December 12th. Liana assured me I would get my refund back and her and Titrail would work together to get me the refund owed. This never happened; apparently Liana was out of the office for 2 weeks and nothing got moved along to a supervisor as promised.
I called today 12/27/16 to speak with a supervisor (Natasha) and was told since the account on file accepted the money Freedom Debt Relief was not going to give me the $419.00 owed to me. Not only was Natasha rude but she acted like Freedom Debt Relief did me a favor since the bankruptcy account was no longer as negative as it once was. I have a problem with this because I was told I would receive a check of $419.00 which never happened; and since Freedom sent out the money to the account which they weren't supposed to I am out $419.00 now which was promised to me. Titrail was not trained correctly and processed the refund incorrectly. Freedom Debt Relief will not give me the money owed.
Dear Mr. Lange,
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 27, 2016
I believe this organization is actually trying to help me with this debt. They are always there for me. I have called for advice and my adviser has the answer. I think my debt will get resolved through perseverance. I wish the calls would stop but there must be suffering until it is over.
Hello Mr. Ciccarelli,
Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 27, 2016
Updated on 7/13/2020: I contacted Freedom Debt Relief to inquire about my upcoming completion date from your program. I knew I was getting closer to completion. Once all my information was verified, all questions and concerns brought up to Freedom Advisor were answered succinctly and fully! Thanks FREEDOM DEBT RELIEF!
Original Review: FDR Representatives assisted me with all questions presented to them. Inquiries were dealt with in a timely and professional manner. I am very satisfied with their courtesy and knowledge of the programs and what FDR has to offer. It is a pleasure dealing with FDR.
Dear Mr. Honesek,
We are pleased to hear about your positive experience with our program! We want all of our valued clients to share the same experience and service you have received. We pride ourselves on our outstanding Client Services department and the courtesy and knowledge they do provide our clients!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 26, 2016
So far so good. I've only had one debt settled as of yet, which was great, and am hoping all goes well with the rest. I am keeping a positive thought about that. I get a bit nervous waiting for the next one. I know it takes time for the funds to build up. I just keep the faith.
Dear Ms. Branow,
Thank you for your kind review and congratulations on your first settlement! Rest assured our negotiators are working hard to obtain settlements on your remaining accounts. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 23, 2016
My experience has been a very nice. My stress has been cut down as the action to deal with my creditors is being handled by Freedom Debt Relief. I can sleep better at night knowing they are helping me and my family.
Hello Ms. Montoya,
Thank you very much for your positive rating! One of our goals is to make sure all clients feel welcome, valued and confident in the program from the beginning. We are pleased to have alleviate as much stress as possible for you and your family and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 23, 2016
Everything from my initial interest in this debt relief program to my welcome call went so smoothly. My questions were answered in a very understanding manner. I have no complaints or unanswered questions thus far with my enrollment with this company.
Hello Ms. Heuckendorf,
Thank you very much for your positive rating! One of our goals is to make sure all clients feel welcome, valued and confident in the program, and that means maintaining an informed and professional staff. We are pleased to have answered your questions to your satisfaction and look forward to your continued success in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 23, 2016
I am very pleased with my FDR team for helping me work off my debt in a timely manner. I appreciate it that I am always kept informed as to what is going on with my account. But most of all very pleased with being able to log on to my dashboard so easily. Thanks to my FDR TEAM.
Hello Ms. Santillano,
Thank you very much for your positive rating! We pride ourselves on providing superior service and appreciate your accolades! We have put a lot of effort into our Client Dashboard and appreciate your use of it. Thank you for choosing Freedom Debt Relief and we look forward to your continued success with us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I was interested in relieving myself of debt and credit issues so I decided to submit my information to freedom debt relief. My advisor Tasha ** was very informative, polite, and easy to get in touch with. I will definitely recommend this company to friends and family.
Hello Mr. Tribble,
We are happy to hear of your positive experience thus far with our program. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff, starting with our Enrollment agents. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 22, 2016
They are top rated in handling my debt in program since Aug. and already settled three debts. I would tell anyone who needs help with paying off credit card contact Freedom Debt Relief, you do everything by telephone. They explain every aspect of program. My wife and I ARE VERY happy with program.
Hello Mr. Chernaskey,
Thank you very much for your positive rating and recommendation! We are glad to have provided great service to you and your wife! We pride ourselves on providing superior service and appreciate your accolades! Thank you for choosing Freedom Debt Relief and we look forward to your continued success with us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
Very happy with Freedom they work very hard. Take good care of you, let you know what they are working at the time. Thanks very for being there when I need you. My wife and I are very happy with a they do. So thanks you all at Freedom.
Hello Mr. Payton,
Thank you very much for your positive rating! We are glad to have provided great service to you and your wife! We pride ourselves on providing superior service and appreciate your accolades! Thank you for choosing Freedom Debt Relief and we look forward to your continued success with us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I have been on the program for 5 months. I can't say enough wonderful things about my experience. The people are so very patient explaining the program. I was so afraid and upset with my situation. Already I have 2 accounts out of the picture.
Hello Ms. Burl,
Thank you very much for your positive rating and recommendation! We understand people and the hardships that bring them to us in the first place. One of our goals is to make sure all clients feel welcome, valued and confident in the program. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I have been up nights so worried and in less than an hour everything is taken care of. This is a HUGE worry off my shoulders. I'm so relieved. Lloyd ** did an amazing job explaining everything to me. Now I am on the road to recovery.
Hello Ms. Merritt,
Thank you very much for your positive rating! We understand people and the hardships that bring them to us in the first place. One of our goals is to make sure all clients feel welcome, valued and confident in the program, and that means maintaining an informed and professional staff. We are pleased to have alleviated at least some of your situation and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
Calls never stopping from creditors. Did not apply money as they were supposed to. Cost me more in fees than creditors ever got. LIARS! Do NOT do business with these people. I do not appreciate the fact that we wanted to do the right thing by our creditors but now we will be forced into bankruptcy because of how they wasted our money. Complete idiots and liars.
Dear Ms. Lovelady,
We are sorry to hear about your experience within the program and your decision to file bankruptcy. We value each of our clients and would like to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 22, 2016
Its only been a few months and 2 debts have been settled and the 3rd is in process. Very happy with services provided and I'm going to see this through till all of these debts are settled. It takes a little bit of time to get your account built up, but that was expected to have a fair amount to be able negotiate a settlement.
Reviewed Dec. 22, 2016
I wouldn't be as happier as I am and my kids right now without you guys... Thank you so much and thanks for this awesome company who had a heart to those people like me who's struggling in life. MERRY CHRISTMAS AND HAPPY NEW YEAR and more power to you guys.
Hello Mr. Madronero,
Thank you very much for your positive rating! We pride ourselves on being empathetic towards our clients. We understand people can be in tough situations and we are here to help out as much as we can. We are pleased to have alleviated at least some stress and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
Angelica is very knowledgeable and answered all of my questions very patiently. She's great at sales and knows her stuff! She broke down all the numbers and explained everything honestly. I was drowning in debt and have 2 small children.
Hello Ms. DePalma,
Thank you very much for your positive rating! One of our goals is to make sure all clients feel welcome, valued and confident in the program, and that means maintaining an informed and professional staff. We are pleased to have alleviated at least some stress and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I went into this partnership with FDR with quite a bit of apprehension and self-doubt. I was in debt over my head and needed help. As the months passed I knew I was in good hands. The people I met on the telephone were so friendly and explained their program and guided me through every step very carefully. I am astounded at how fast progress is being made to make me debt free. Thank you, Freedom Debt Relief!
Hello Ms. Varner,
We are happy to hear about the positive experience you have had within the program thus far. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
To this date I have not had a review of settlements except for one account!! I have recently been contacted but unable to make a contact due to my existing commitments at work and at home. I hope my team will review these issues and get back to me ASAP. Thank you very much. I have at least two creditors who have not been sent proposals from my TEAM. Creditors say that they will be willing to discuss??
Hello Mr. Davis,
We are sorry to hear about the issues and concerns regarding settlements of your accounts.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 21, 2016
So far, I am having a good experience trying to get my money issues taken care of. Only wish I had more to apply to it. I am kept posted on my progress... Am able to log on to website to see how things are going. Have always been treated right when or if I call...
Dear Ms. Landers,
We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 21, 2016
I have been with Freedom for a few months. I have been very satisfied. They negotiated a loan within a month and I will have it paid in a few months instead of a few years. Customer service has been very good. You can try to do this on your own but with the help of Freedom knocking off half of the loans it helps.
Hello Mr. Donovan,
Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
It's been very helpful for me, with this program from the beginning I been help and I am happy so far with the program. They have settle two of my accounts and very satisfied with their work. I recommend them.
Hello Ms. Pozo,
We appreciate your review of the program! Congratulations on your success within the program thus far and the reduction of debt you have received! Thank you for recommending us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I have to say that I was impatient so it was a slow start; however, once my debt started to reduce it has continued at a very fast rate. I would highly recommend to others as an alternative to bankruptcy as I did not want to do that.
Hello Ms. Hudgens,
Thank you very much for your positive rating and recommendation! We understand that the beginning of the program can be stressful and highly appreciate your patience through that process. We are happy to have provided the positive outcomes and are extremely happy to have provided an alternative to bankruptcy and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I can truthfully say I am blessed to have joined for the resolving of my debts. I am very pleased as of this date 12/21/16. I have found every person to be very helpful and also very understanding. I would recommend this company to anyone who needs help resolving their debts.
Hello Ms. Landis,
Thank you very much for your positive rating and recommendation! We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Dealing with a load of debt since my separation. FDR has been thorough in explaining the program and I'm just starting but already feel like I am in good hands! My counselor, Lloyd, was professional and personable. He is always quick to answer questions.
Hello Ms. Campanella,
Thank you very much for your positive rating and recommendation! We are so happy to hear about the outstanding experience you have had within the program thus far! One of our main goals is to make sure all clients feel welcome, valued and confident in the program from the very beginning. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
They are a good company for me. They help me out of a bind....and can help you too when down on your luck with these high creditors out there is someone to help... Freedom debt is there so if you need for help don't wait, get debt free because am almost there thanks to them and saving me money.
Hello Mr. Chambers
Thank you very much for your positive rating and description of your experience! We are proud to have helped in your time of need and happy to have seen your progress through the program thus far. Thank you again for choosing Freedom Debt Relief and we look forward to your future success!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 21, 2016
Everyone has been very helpful and cordial working me. The customer service individuals explained all the details of my individual financial situation. They were very professional and experienced in dealing with debt issues. Very pleased with company. Excellent service and experience.
Hello Dr. Howard,
We are proud of your report of the outstanding experience you have had within the program thus far. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Unfortunately I would have joined this program had I been disclosed accurately how my accounts were going to be settled. I was told after 90 days all accounts would be reached for settlement therefore limiting the derogatory exposure to a minimum. Well that's nowhere near what is happening. Only two accts have been handled but still not paid out of the 20 accts as my credit goes to ** and will continue to do so for most likely another 2 yrs leaving me unable to move, or hut anything. DON'T DO IT!!!!!
Dear Ms. Allmeyer,
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 21, 2016
Started with eight, now three to go. Very happy with the process. Started kind of slow then boom with c+ we are pleased. We have questions about our credit rating, could you predict when we will be over 700, we are 546 now?
Dear Mr. Kinnison,
Thank you for your feedback and congratulations on your success within the program thus far! Our Consolidation Plus program can certainly accelerate the process and overall reduction of debt. While we are unable to predict when you will have a specific credit score again, there are monitoring services that might be able to provide that information to you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
So far only one of my charges has been negotiated and paid, but Debt Relief is working on another one as we speak. Hopefully it gets settled soon. Whenever I had to call the Debt Relief people they have been most helpful.
Dear Ms. Kline,
Thank you for your kind review! We are happy to hear about your first account being settled and look forward to your upcoming settlements, as well as resolving all of your debt. We are also pleased to hear about your experience with our Client Services department, as they work diligently in providing world class customer service to all of our clients.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I was in a very stressful financial debt situation less than 6 months ago. Since I started the consolidation process in August, Freedom financial has settled two of my claims already!! I can rest easy knowing that I will be debt free in less than three years. :)
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I was in panic mode when my bills got out of hand. I had a sickness and death in the family and my bills just were not controllable. Called Freedom Debt Relief and within what I felt was a short time they were already arranging my first settlement. Thank you Freedom!!!
Hello Mr. Garza,
Thank you for your kind review! We are sorry to hear about your loss and sickness however glad that we have been able to provide some assistance and relief in the financial aspect of your situation. Please continue to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Good job and thanks for being my help in my situation. Customer service and support was excellent. I will recommend this company for people who have been on the same situation. I hope everything goes okay after finish my debt. Also just I will pay one bill. Thanks.
Dear Mr. Lopez,
We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
All the agents I've dealt with have been knowledgeable, reachable and helpful. The "dashboard" feature doesn't provide enough detail. Users of this service should know the impacts of credit score tanking – open accounts may cut you off, lower available credit.
Dear Ms. Homer,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Sean was very helpful and professional during the process. This is not an easy time for us and he made the process easy and he answered all my questions. Would recommend to others in the same situation. Sean was straightforward and made sure I was comfortable and had all my questions answered.
Reviewed Dec. 21, 2016
I'm so happy I found Freedom Debt Relief. I don't know what I'd do without them. They're helping me get back on track with my finances. They have outstanding customer service and I can get in touch with my personal adviser at any time. I can't imagine dealing with any other debt relief agency.
Hello Ms. Harrison,
We are glad to hear about the outstanding experience you have had within the program thus far! We pride ourselves on being able to help people during tough financial situations and exceptional service is a large part of that experience. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Ever since starting the program, I feel a lot better about my financial situation. Everyone that I have had to talk to has been extremely friendly and very professional. I was ashamed of my debt and it is nice to have help from people who do not judge.
Hello Ms. Leverett,
One of our main goals is to assist and alleviate pressures from financial strain and are happy that we have hit that goal with you! We pride ourselves on the professionalism and helpfulness of our staff and we understand that everybody deserves respect and sympathy for their situation. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I have had a very wonderful experience working with Freedom Debt Relief. The results have been unbelievable and the staff is very friendly and helpful. I would recommend them to a friend if they were in a similar situation that I was in.
Hello Ms. Williamson,
We appreciate your outstanding review! We are elated to hear about your wonderful experience between our negotiations department and our Client Services department! Thank you for recommending Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
It is a great program. Very reactive and helpful to any questions I have. I would recommend this to anyone that is having debt problems. It's easy to get enrolled. They walk you through every step. The lawyer help that is included in the program is also very helpful if you need them. Awesome program.
Hello Mr. Imwalle,
We are happy to hear of the outstanding experience you have had within the program thus far. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff. We are also glad to hear you have had a positive experience with our legal service! We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Jonathan ** took care of getting me enrolled and made me feel a lot more comfortable with my decision to do so. He explained how everything would work in great detail and was very helpful in answering all my questions (and I had a lot). He made me feel better knowing how many customers Freedom Debt Relief has helped in the past and once enrolled I now feel very relieved to see a light at the end of my financial hardship tunnel.
Hello Ms. Starcheski,
We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 20, 2016
Freedom has been great for me. They explained every step, and have quickly settled with many of my creditors. I am confident that Freedom will continue to assist in getting the remainder of my debt settled! Life is easier to live with the help of the Freedom group. I can now live with less worry knowing that my debts are being paid.
Dear Mr. Patterson,
We are ecstatic to receive your wonderful review! We strive to ensure all of our clients feel stress free and know that Freedom is working hard to negotiate settlements, and we are thrilled to hear this has been your experience. Congratulations on your success within the program thus far!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 20, 2016
I've been unemployed since 2007 due to a terrifying M/C accident which left me not able to return to the position I held. I had numerous events to come up unexpectedly and had to use my cards for support. The gentleman name Marcus ** helped me from filing for bankruptcy. I will recommend to all my friends of all involved in helping me. Thanks!!!
Hello Mr. Hart,
Thank you for your kind review regarding our program! We are very pleased to know we have been able to help you through some very difficult situations and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2016
Thank you very much for helping me reduce and pay off my debt. I really am pleased with all the help I have received. I will recommend your services to my friends and family if they are ever in need. Everyone did a wonderful job keeping me up to date with the progress.
Dear Ms. Alvord,
Thank you for your wonderful review! We strive to provide the best possible experience to each and every client, which includes providing world class customer service, phenomenal settlements and ensuring you are well-informed of the status of your program. Congratulations on your success and becoming debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2016
Renee contacted me as soon as I started the application process online. She was compassionate about my situation and explained the different programs offered in detail. Renee is very knowledgeable in her work and I was comfortable discussing my very personal history and financial information with her. Throughout the enrollment process Renee said that I can contact her with any questions/any time and if she cannot help me, she will connect me to someone that can. I look forward to working with Renee Freedom Debt Relief and becoming debt free.
We are ecstatic to hear our representative have been so helpful and we look forward to a very successful program. If you ever have any questions ,comments or concerns please feel free to contact us at 800-655-6303 or via email at support@freedomdebtrelief.com
Reviewed Dec. 17, 2016
Does not pay attention to email request. Does not answer email request. Does not follow through with instructions given them. Trying to make changes to account almost impossible. Customer services friendly and helpful on phone but never follows complete through with request.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 17, 2016
FDR has been very good in helping consolidate and pay off my bills. I hear from them on a regular basis and they are prompt in communicating with me. They are very prompt in answering any questions I have. I would recommend them to anyone.
We appreciate the feedback and are happy to hear you are satisfied with the progress and communication while being enrolled.
If you have any questions please feel free to contact us at 800-655-6303 or you may email us at support@freedombebtrelief.com
Reviewed Dec. 16, 2016
My first point of contact was Guy **. He was a true professional, very much proactive and was concerned about me. I contacted him on more than one occasion, and he would also reach out and call me to check my progress. He deserves the highest praise. However, the rest of my 'ride' was not as good. I never talked to the same person twice and had to beg for information. I am now in C-plus. Time will tell.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 16, 2016
I highly recommend this debt relief program! The advisory are extremely helpful and kind. They understand your situation and are truly there to help you to find your way out of overwhelming debt. It is unbelievable the burden that is lifted.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
I'm dissatisfied with the fact that I've changed my mind about some of the bills I have enrolled in the program. I wanted removed them and spoke with a customer representative regarding this matter about 3 months ago and the bills are still enrolled. I feel as though no one is listening. Once you are enrolled in the program as if most of the communication cease.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 16, 2016
Great experience. Please call us for more info when you make the deals rather than sending text messages and emails. More interaction please. And the legal department should give training. You should develop a mobile app. so we can check our account remotely. Thanks.
Hello
We appreciate the feedback and will assure we improve based on your comments.
We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
So far fantastic service, answer all questions, excellent knowledge, highly recommended. My agent is Jeff and he is very confident and personable. My financial situation has become somewhat toxic, but I feel confident because of Jeff that I can resolve my issue(s).
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
Excellent service. The specialists in the program have the experience to give you the right information to your problem and the best solution. 100% recommended and no surprises. Each step in the process well explained and you stay without doubts.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
They are working very hard to clean up my financial mess and I really appreciate it. I got myself in a financial bind and they are getting me out of it as fast as possible. I wish. I had the nerve to start with them sooner but better late than never. I will breathe such a sigh of relief when this is all done.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
The service was more than perfect and very helpful and respectful. Also he helped me so quick to solve my problems as long as I called and that was so great. I really appreciate it and I also recommend for everyone.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
He was so helpful and did great job by signing up and make an easy payment plan and great customer service and very easy system to use online. Daniel is doing a great job by helping on the phone to go step by step to finish the application. I recommend this to everyone.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
It amazed us that a few "free Interest for 3 years" credit accounts, opened to prepare a house for sale, could spin so hopelessly out of control. The creditors piled on with fees on top of fees and interest rates that used to send mobsters to prison. Freedom Debt Relief has given us the opportunity to return to a simple way of living with an honorable way to settle accounts in a cold-hearted economy.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
Great service! I highly recommend Freedom Debt Relief to resolve credit nightmares! A recent divorce has left me with a $40,000 credit card debt. With regular scheduled payments I will be debt free in four years. Thank you Freedom Debt Relief!
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
After an abrupt separation from my husband, leaving me thousand of dollars in debt, I felt I was drowning and had nowhere to turn. In sheer desperation, I found and qualified for the Freedom Debt Relief program. For the short time that I have been in the program, I have already paid off 3-4 debts and am putting my life back together. I'm am so thankful that I found this program. I will be in my strongest financial position ever when completed.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
This has been the best decision I have made in a while that has made me feel better about myself. Lifting the worries off my financial situation. This company has made me feel better about myself. I thank you from the bottom of my heart.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
Would recommend to anyone if I knew they were in a similar situation. FDR gives me tremendous ease of mind. Nice to have a goal and a time frame for getting out of debt. It is also a comfort to know that legal advice and help is available should that be needed. I highly rate FDR.
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
What a great help & service Freedom Debt Relief have given me. I am very thankful for their assistance. They have been very helpful with setting up a repayment plan that is helping me get rid of my debt. I highly recommend them to everyone.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
Process too slow. Collection calls. Debtors charging late charges. Approximately $200 more each due to late charges. In the beginning sent forms closing accounts. Sent forms (when you indicated it was okay) to contact CS instead of me. Very discouraged.
Dear Ms. Wyatt,
We understand your concerns regarding the progress of your program, creditor calls and additional fees assessed by your creditors. We would like to speak with you over the phone to discuss your review and determine if anything can be done to resolve your concerns. Is there typically a good time that we could reach out to you and discuss this further?
Reviewed Dec. 15, 2016
I am still concerned about my debt situation but as I see the proof, improvement and stride I make to accomplish results, I keep my head down and continue on the right track. I am not alone in this process, makes all the difference in the world...
Reviewed Dec. 15, 2016
I am extremely grateful to the team of Freedom Debt Relief! All representatives were very knowledgeable and helpful. If not for this company, I am not sure how I would resolve my debts. You really are thinking of people in debt!
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
I was up to my ears in debt. I checked & found that Freedom had the best bbb rating. I called them for help. They said that consolidation was the best route. Bankruptcy keeps you in a credit hole for years. I joined as a customer. It was back in June, on my birthday in August. They settled my first debt. Nice present. They also sent me a 20 page birthday card. Now it's December. They settled a second debt that will be paid off in June. They have a long way to go as I have about 11 more creditors. Freedom said that in four years I'll be credit free. Before I made minimum payments, half went to interest, half to purchase. Thank GOD for Freedom.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
I think this company does a great job helping people to be relieved of debt problems caused by unexpected financial hardships. They always inform about the status of the process and motive people to keep track of how it is going. Phone contact is great.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
After having incurred some very high and unexpected expenses, we found ourselves in dire straits and not knowing what our options were. We knew we didn't want to do bankruptcy but didn't know what else to do. Other Debt Consolidation Companies were not able to help as much as we needed. Only FDR stepped up to help us out. They were very helpful, clearly explaining the options and presented something that would work for us. We highly would recommend if you find yourself in a situation where you felt you didn't have a choice, to reach out to FDR to see what they could do. We haven't regretted our choice.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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