Freedom Debt Relief Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Dec. 28, 2016
You are a good company. I feel great about you handling my debt. Thank you. I have told my friends about how well you are doing. If they ever need help you will be there. I'm glad I found them to help me. I Really needed it.
Hello Mr. Kyle,
We are so pleased to hear about your experience with Freedom Debt Relief so far. Thank you for referring your friends and family to us! We are happy to assist anyone who is in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Freedom Debt has given us a second chance at building our credit and future! I do not know what we have done without them. Our agent Mark ** is always available to help with anything we need. Thank you!
Dear Mr. Puchi,
We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Mark. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Great customer service and quick response. I would recommend to friend and anyone in need of helping them figure out their debt. Great great great. I have been in and out of debt and no one like the feeling of knowing you have so much debt and nothing you can do, with Freedom Financial you have someone on your side!
Dear Ms. J,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Client Services Advocate was very helpful and knowledgeable, she did an outstanding job explaining the process of the settlement. She also explained all the way to contact Freedom Debt Relief about this settlement, and any question I have about my progress to becoming debt free.
Hello Mr. Macko,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
Joining your program have save me 10's of thousand. It's been a experience and without the Freedom program I don't know what I would have done. I have told servers friend about the program & how your company helped me save lots of money. Keep up the great work.
Hello Ms. Yetts,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2016
We are not all comfortable with our decision. Apparently, my husband and I did not truly understand how the process worked. We were told it could take 4-6 months for all creditors to be contacted but only one has been contacted thus far and this has been since 8/1. We thought that FDR would contact all creditors by now. One of the creditors, Fifth Third is now contacting my husband via his employer. The interest and late charges on the 2 largest account are accumulating at a very quick rate which will add considerably more debt than we started with.
Dear Ms. Sebastian,
We’re sorry to hear about the trouble you have had with the program thus far. I am with the Executive Services team with Freedom Debt Relief and would like to arrange a time to speak with you so that we are able to discuss the concerns that you are having and find a resolution.
What is the best time I may be able to reach you at?
Reviewed Dec. 27, 2016
I closed my account on November 11th and was supposed to receive a check of $419.00. The person who closed my account Titrail asked if my account on file was a good account to send the $419.00 to. I stated this account is going through bankruptcy and it was not a good account to credit my refund to. Titrail stated he would mail me back a check for the amount due of $419.00. I called 2 weeks later to check on my status of my account and was told it was already credited to my account on file. This was the account that was going through bankruptcy, and I which I was told I would be receiving a check in the mail. Titrail did not know the policy and sent for my account to be credited instead of a check being sent out.
I was told that I would receive my amount of $419.00 by Titrail and he would get with his supervisor and send me out a check since it was him who screwed up the process which did not allow me to receive my refund. After weeks of calling I was connected with Liana ** on December 12th. Liana assured me I would get my refund back and her and Titrail would work together to get me the refund owed. This never happened; apparently Liana was out of the office for 2 weeks and nothing got moved along to a supervisor as promised.
I called today 12/27/16 to speak with a supervisor (Natasha) and was told since the account on file accepted the money Freedom Debt Relief was not going to give me the $419.00 owed to me. Not only was Natasha rude but she acted like Freedom Debt Relief did me a favor since the bankruptcy account was no longer as negative as it once was. I have a problem with this because I was told I would receive a check of $419.00 which never happened; and since Freedom sent out the money to the account which they weren't supposed to I am out $419.00 now which was promised to me. Titrail was not trained correctly and processed the refund incorrectly. Freedom Debt Relief will not give me the money owed.
Dear Mr. Lange,
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 27, 2016
I believe this organization is actually trying to help me with this debt. They are always there for me. I have called for advice and my adviser has the answer. I think my debt will get resolved through perseverance. I wish the calls would stop but there must be suffering until it is over.
Hello Mr. Ciccarelli,
Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 27, 2016
Updated on 7/13/2020: I contacted Freedom Debt Relief to inquire about my upcoming completion date from your program. I knew I was getting closer to completion. Once all my information was verified, all questions and concerns brought up to Freedom Advisor were answered succinctly and fully! Thanks FREEDOM DEBT RELIEF!
Original Review: FDR Representatives assisted me with all questions presented to them. Inquiries were dealt with in a timely and professional manner. I am very satisfied with their courtesy and knowledge of the programs and what FDR has to offer. It is a pleasure dealing with FDR.
Dear Mr. Honesek,
We are pleased to hear about your positive experience with our program! We want all of our valued clients to share the same experience and service you have received. We pride ourselves on our outstanding Client Services department and the courtesy and knowledge they do provide our clients!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 26, 2016
So far so good. I've only had one debt settled as of yet, which was great, and am hoping all goes well with the rest. I am keeping a positive thought about that. I get a bit nervous waiting for the next one. I know it takes time for the funds to build up. I just keep the faith.
Dear Ms. Branow,
Thank you for your kind review and congratulations on your first settlement! Rest assured our negotiators are working hard to obtain settlements on your remaining accounts. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 23, 2016
My experience has been a very nice. My stress has been cut down as the action to deal with my creditors is being handled by Freedom Debt Relief. I can sleep better at night knowing they are helping me and my family.
Hello Ms. Montoya,
Thank you very much for your positive rating! One of our goals is to make sure all clients feel welcome, valued and confident in the program from the beginning. We are pleased to have alleviate as much stress as possible for you and your family and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 23, 2016
Everything from my initial interest in this debt relief program to my welcome call went so smoothly. My questions were answered in a very understanding manner. I have no complaints or unanswered questions thus far with my enrollment with this company.
Hello Ms. Heuckendorf,
Thank you very much for your positive rating! One of our goals is to make sure all clients feel welcome, valued and confident in the program, and that means maintaining an informed and professional staff. We are pleased to have answered your questions to your satisfaction and look forward to your continued success in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 23, 2016
I am very pleased with my FDR team for helping me work off my debt in a timely manner. I appreciate it that I am always kept informed as to what is going on with my account. But most of all very pleased with being able to log on to my dashboard so easily. Thanks to my FDR TEAM.
Hello Ms. Santillano,
Thank you very much for your positive rating! We pride ourselves on providing superior service and appreciate your accolades! We have put a lot of effort into our Client Dashboard and appreciate your use of it. Thank you for choosing Freedom Debt Relief and we look forward to your continued success with us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I was interested in relieving myself of debt and credit issues so I decided to submit my information to freedom debt relief. My advisor Tasha ** was very informative, polite, and easy to get in touch with. I will definitely recommend this company to friends and family.
Hello Mr. Tribble,
We are happy to hear of your positive experience thus far with our program. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff, starting with our Enrollment agents. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 22, 2016
They are top rated in handling my debt in program since Aug. and already settled three debts. I would tell anyone who needs help with paying off credit card contact Freedom Debt Relief, you do everything by telephone. They explain every aspect of program. My wife and I ARE VERY happy with program.
Hello Mr. Chernaskey,
Thank you very much for your positive rating and recommendation! We are glad to have provided great service to you and your wife! We pride ourselves on providing superior service and appreciate your accolades! Thank you for choosing Freedom Debt Relief and we look forward to your continued success with us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
Very happy with Freedom they work very hard. Take good care of you, let you know what they are working at the time. Thanks very for being there when I need you. My wife and I are very happy with a they do. So thanks you all at Freedom.
Hello Mr. Payton,
Thank you very much for your positive rating! We are glad to have provided great service to you and your wife! We pride ourselves on providing superior service and appreciate your accolades! Thank you for choosing Freedom Debt Relief and we look forward to your continued success with us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I have been on the program for 5 months. I can't say enough wonderful things about my experience. The people are so very patient explaining the program. I was so afraid and upset with my situation. Already I have 2 accounts out of the picture.
Hello Ms. Burl,
Thank you very much for your positive rating and recommendation! We understand people and the hardships that bring them to us in the first place. One of our goals is to make sure all clients feel welcome, valued and confident in the program. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I have been up nights so worried and in less than an hour everything is taken care of. This is a HUGE worry off my shoulders. I'm so relieved. Lloyd ** did an amazing job explaining everything to me. Now I am on the road to recovery.
Hello Ms. Merritt,
Thank you very much for your positive rating! We understand people and the hardships that bring them to us in the first place. One of our goals is to make sure all clients feel welcome, valued and confident in the program, and that means maintaining an informed and professional staff. We are pleased to have alleviated at least some of your situation and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
Calls never stopping from creditors. Did not apply money as they were supposed to. Cost me more in fees than creditors ever got. LIARS! Do NOT do business with these people. I do not appreciate the fact that we wanted to do the right thing by our creditors but now we will be forced into bankruptcy because of how they wasted our money. Complete idiots and liars.
Dear Ms. Lovelady,
We are sorry to hear about your experience within the program and your decision to file bankruptcy. We value each of our clients and would like to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 22, 2016
Its only been a few months and 2 debts have been settled and the 3rd is in process. Very happy with services provided and I'm going to see this through till all of these debts are settled. It takes a little bit of time to get your account built up, but that was expected to have a fair amount to be able negotiate a settlement.
Reviewed Dec. 22, 2016
I wouldn't be as happier as I am and my kids right now without you guys... Thank you so much and thanks for this awesome company who had a heart to those people like me who's struggling in life. MERRY CHRISTMAS AND HAPPY NEW YEAR and more power to you guys.
Hello Mr. Madronero,
Thank you very much for your positive rating! We pride ourselves on being empathetic towards our clients. We understand people can be in tough situations and we are here to help out as much as we can. We are pleased to have alleviated at least some stress and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
Angelica is very knowledgeable and answered all of my questions very patiently. She's great at sales and knows her stuff! She broke down all the numbers and explained everything honestly. I was drowning in debt and have 2 small children.
Hello Ms. DePalma,
Thank you very much for your positive rating! One of our goals is to make sure all clients feel welcome, valued and confident in the program, and that means maintaining an informed and professional staff. We are pleased to have alleviated at least some stress and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
I went into this partnership with FDR with quite a bit of apprehension and self-doubt. I was in debt over my head and needed help. As the months passed I knew I was in good hands. The people I met on the telephone were so friendly and explained their program and guided me through every step very carefully. I am astounded at how fast progress is being made to make me debt free. Thank you, Freedom Debt Relief!
Hello Ms. Varner,
We are happy to hear about the positive experience you have had within the program thus far. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 22, 2016
To this date I have not had a review of settlements except for one account!! I have recently been contacted but unable to make a contact due to my existing commitments at work and at home. I hope my team will review these issues and get back to me ASAP. Thank you very much. I have at least two creditors who have not been sent proposals from my TEAM. Creditors say that they will be willing to discuss??
Hello Mr. Davis,
We are sorry to hear about the issues and concerns regarding settlements of your accounts.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 21, 2016
So far, I am having a good experience trying to get my money issues taken care of. Only wish I had more to apply to it. I am kept posted on my progress... Am able to log on to website to see how things are going. Have always been treated right when or if I call...
Dear Ms. Landers,
We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 21, 2016
I have been with Freedom for a few months. I have been very satisfied. They negotiated a loan within a month and I will have it paid in a few months instead of a few years. Customer service has been very good. You can try to do this on your own but with the help of Freedom knocking off half of the loans it helps.
Hello Mr. Donovan,
Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
It's been very helpful for me, with this program from the beginning I been help and I am happy so far with the program. They have settle two of my accounts and very satisfied with their work. I recommend them.
Hello Ms. Pozo,
We appreciate your review of the program! Congratulations on your success within the program thus far and the reduction of debt you have received! Thank you for recommending us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I have to say that I was impatient so it was a slow start; however, once my debt started to reduce it has continued at a very fast rate. I would highly recommend to others as an alternative to bankruptcy as I did not want to do that.
Hello Ms. Hudgens,
Thank you very much for your positive rating and recommendation! We understand that the beginning of the program can be stressful and highly appreciate your patience through that process. We are happy to have provided the positive outcomes and are extremely happy to have provided an alternative to bankruptcy and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I can truthfully say I am blessed to have joined for the resolving of my debts. I am very pleased as of this date 12/21/16. I have found every person to be very helpful and also very understanding. I would recommend this company to anyone who needs help resolving their debts.
Hello Ms. Landis,
Thank you very much for your positive rating and recommendation! We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Dealing with a load of debt since my separation. FDR has been thorough in explaining the program and I'm just starting but already feel like I am in good hands! My counselor, Lloyd, was professional and personable. He is always quick to answer questions.
Hello Ms. Campanella,
Thank you very much for your positive rating and recommendation! We are so happy to hear about the outstanding experience you have had within the program thus far! One of our main goals is to make sure all clients feel welcome, valued and confident in the program from the very beginning. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
They are a good company for me. They help me out of a bind....and can help you too when down on your luck with these high creditors out there is someone to help... Freedom debt is there so if you need for help don't wait, get debt free because am almost there thanks to them and saving me money.
Hello Mr. Chambers
Thank you very much for your positive rating and description of your experience! We are proud to have helped in your time of need and happy to have seen your progress through the program thus far. Thank you again for choosing Freedom Debt Relief and we look forward to your future success!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Dec. 21, 2016
Everyone has been very helpful and cordial working me. The customer service individuals explained all the details of my individual financial situation. They were very professional and experienced in dealing with debt issues. Very pleased with company. Excellent service and experience.
Hello Dr. Howard,
We are proud of your report of the outstanding experience you have had within the program thus far. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Unfortunately I would have joined this program had I been disclosed accurately how my accounts were going to be settled. I was told after 90 days all accounts would be reached for settlement therefore limiting the derogatory exposure to a minimum. Well that's nowhere near what is happening. Only two accts have been handled but still not paid out of the 20 accts as my credit goes to ** and will continue to do so for most likely another 2 yrs leaving me unable to move, or hut anything. DON'T DO IT!!!!!
Dear Ms. Allmeyer,
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 21, 2016
Started with eight, now three to go. Very happy with the process. Started kind of slow then boom with c+ we are pleased. We have questions about our credit rating, could you predict when we will be over 700, we are 546 now?
Dear Mr. Kinnison,
Thank you for your feedback and congratulations on your success within the program thus far! Our Consolidation Plus program can certainly accelerate the process and overall reduction of debt. While we are unable to predict when you will have a specific credit score again, there are monitoring services that might be able to provide that information to you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
So far only one of my charges has been negotiated and paid, but Debt Relief is working on another one as we speak. Hopefully it gets settled soon. Whenever I had to call the Debt Relief people they have been most helpful.
Dear Ms. Kline,
Thank you for your kind review! We are happy to hear about your first account being settled and look forward to your upcoming settlements, as well as resolving all of your debt. We are also pleased to hear about your experience with our Client Services department, as they work diligently in providing world class customer service to all of our clients.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I was in a very stressful financial debt situation less than 6 months ago. Since I started the consolidation process in August, Freedom financial has settled two of my claims already!! I can rest easy knowing that I will be debt free in less than three years. :)
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I was in panic mode when my bills got out of hand. I had a sickness and death in the family and my bills just were not controllable. Called Freedom Debt Relief and within what I felt was a short time they were already arranging my first settlement. Thank you Freedom!!!
Hello Mr. Garza,
Thank you for your kind review! We are sorry to hear about your loss and sickness however glad that we have been able to provide some assistance and relief in the financial aspect of your situation. Please continue to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Good job and thanks for being my help in my situation. Customer service and support was excellent. I will recommend this company for people who have been on the same situation. I hope everything goes okay after finish my debt. Also just I will pay one bill. Thanks.
Dear Mr. Lopez,
We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
All the agents I've dealt with have been knowledgeable, reachable and helpful. The "dashboard" feature doesn't provide enough detail. Users of this service should know the impacts of credit score tanking – open accounts may cut you off, lower available credit.
Dear Ms. Homer,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Sean was very helpful and professional during the process. This is not an easy time for us and he made the process easy and he answered all my questions. Would recommend to others in the same situation. Sean was straightforward and made sure I was comfortable and had all my questions answered.
Reviewed Dec. 21, 2016
I'm so happy I found Freedom Debt Relief. I don't know what I'd do without them. They're helping me get back on track with my finances. They have outstanding customer service and I can get in touch with my personal adviser at any time. I can't imagine dealing with any other debt relief agency.
Hello Ms. Harrison,
We are glad to hear about the outstanding experience you have had within the program thus far! We pride ourselves on being able to help people during tough financial situations and exceptional service is a large part of that experience. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you again for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Ever since starting the program, I feel a lot better about my financial situation. Everyone that I have had to talk to has been extremely friendly and very professional. I was ashamed of my debt and it is nice to have help from people who do not judge.
Hello Ms. Leverett,
One of our main goals is to assist and alleviate pressures from financial strain and are happy that we have hit that goal with you! We pride ourselves on the professionalism and helpfulness of our staff and we understand that everybody deserves respect and sympathy for their situation. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
I have had a very wonderful experience working with Freedom Debt Relief. The results have been unbelievable and the staff is very friendly and helpful. I would recommend them to a friend if they were in a similar situation that I was in.
Hello Ms. Williamson,
We appreciate your outstanding review! We are elated to hear about your wonderful experience between our negotiations department and our Client Services department! Thank you for recommending Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
It is a great program. Very reactive and helpful to any questions I have. I would recommend this to anyone that is having debt problems. It's easy to get enrolled. They walk you through every step. The lawyer help that is included in the program is also very helpful if you need them. Awesome program.
Hello Mr. Imwalle,
We are happy to hear of the outstanding experience you have had within the program thus far. We strive to provide exceptional service for an exceptional product, and that means maintaining an informed and professional staff. We are also glad to hear you have had a positive experience with our legal service! We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2016
Jonathan ** took care of getting me enrolled and made me feel a lot more comfortable with my decision to do so. He explained how everything would work in great detail and was very helpful in answering all my questions (and I had a lot). He made me feel better knowing how many customers Freedom Debt Relief has helped in the past and once enrolled I now feel very relieved to see a light at the end of my financial hardship tunnel.
Hello Ms. Starcheski,
We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 20, 2016
Freedom has been great for me. They explained every step, and have quickly settled with many of my creditors. I am confident that Freedom will continue to assist in getting the remainder of my debt settled! Life is easier to live with the help of the Freedom group. I can now live with less worry knowing that my debts are being paid.
Dear Mr. Patterson,
We are ecstatic to receive your wonderful review! We strive to ensure all of our clients feel stress free and know that Freedom is working hard to negotiate settlements, and we are thrilled to hear this has been your experience. Congratulations on your success within the program thus far!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 20, 2016
I've been unemployed since 2007 due to a terrifying M/C accident which left me not able to return to the position I held. I had numerous events to come up unexpectedly and had to use my cards for support. The gentleman name Marcus ** helped me from filing for bankruptcy. I will recommend to all my friends of all involved in helping me. Thanks!!!
Hello Mr. Hart,
Thank you for your kind review regarding our program! We are very pleased to know we have been able to help you through some very difficult situations and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2016
Thank you very much for helping me reduce and pay off my debt. I really am pleased with all the help I have received. I will recommend your services to my friends and family if they are ever in need. Everyone did a wonderful job keeping me up to date with the progress.
Dear Ms. Alvord,
Thank you for your wonderful review! We strive to provide the best possible experience to each and every client, which includes providing world class customer service, phenomenal settlements and ensuring you are well-informed of the status of your program. Congratulations on your success and becoming debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2016
Renee contacted me as soon as I started the application process online. She was compassionate about my situation and explained the different programs offered in detail. Renee is very knowledgeable in her work and I was comfortable discussing my very personal history and financial information with her. Throughout the enrollment process Renee said that I can contact her with any questions/any time and if she cannot help me, she will connect me to someone that can. I look forward to working with Renee Freedom Debt Relief and becoming debt free.
We are ecstatic to hear our representative have been so helpful and we look forward to a very successful program. If you ever have any questions ,comments or concerns please feel free to contact us at 800-655-6303 or via email at support@freedomdebtrelief.com
Reviewed Dec. 17, 2016
Does not pay attention to email request. Does not answer email request. Does not follow through with instructions given them. Trying to make changes to account almost impossible. Customer services friendly and helpful on phone but never follows complete through with request.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 17, 2016
FDR has been very good in helping consolidate and pay off my bills. I hear from them on a regular basis and they are prompt in communicating with me. They are very prompt in answering any questions I have. I would recommend them to anyone.
We appreciate the feedback and are happy to hear you are satisfied with the progress and communication while being enrolled.
If you have any questions please feel free to contact us at 800-655-6303 or you may email us at support@freedombebtrelief.com
Reviewed Dec. 16, 2016
My first point of contact was Guy **. He was a true professional, very much proactive and was concerned about me. I contacted him on more than one occasion, and he would also reach out and call me to check my progress. He deserves the highest praise. However, the rest of my 'ride' was not as good. I never talked to the same person twice and had to beg for information. I am now in C-plus. Time will tell.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 16, 2016
I highly recommend this debt relief program! The advisory are extremely helpful and kind. They understand your situation and are truly there to help you to find your way out of overwhelming debt. It is unbelievable the burden that is lifted.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
I'm dissatisfied with the fact that I've changed my mind about some of the bills I have enrolled in the program. I wanted removed them and spoke with a customer representative regarding this matter about 3 months ago and the bills are still enrolled. I feel as though no one is listening. Once you are enrolled in the program as if most of the communication cease.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 16, 2016
Great experience. Please call us for more info when you make the deals rather than sending text messages and emails. More interaction please. And the legal department should give training. You should develop a mobile app. so we can check our account remotely. Thanks.
Hello
We appreciate the feedback and will assure we improve based on your comments.
We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
So far fantastic service, answer all questions, excellent knowledge, highly recommended. My agent is Jeff and he is very confident and personable. My financial situation has become somewhat toxic, but I feel confident because of Jeff that I can resolve my issue(s).
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
Excellent service. The specialists in the program have the experience to give you the right information to your problem and the best solution. 100% recommended and no surprises. Each step in the process well explained and you stay without doubts.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
They are working very hard to clean up my financial mess and I really appreciate it. I got myself in a financial bind and they are getting me out of it as fast as possible. I wish. I had the nerve to start with them sooner but better late than never. I will breathe such a sigh of relief when this is all done.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
The service was more than perfect and very helpful and respectful. Also he helped me so quick to solve my problems as long as I called and that was so great. I really appreciate it and I also recommend for everyone.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2016
He was so helpful and did great job by signing up and make an easy payment plan and great customer service and very easy system to use online. Daniel is doing a great job by helping on the phone to go step by step to finish the application. I recommend this to everyone.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
It amazed us that a few "free Interest for 3 years" credit accounts, opened to prepare a house for sale, could spin so hopelessly out of control. The creditors piled on with fees on top of fees and interest rates that used to send mobsters to prison. Freedom Debt Relief has given us the opportunity to return to a simple way of living with an honorable way to settle accounts in a cold-hearted economy.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
Great service! I highly recommend Freedom Debt Relief to resolve credit nightmares! A recent divorce has left me with a $40,000 credit card debt. With regular scheduled payments I will be debt free in four years. Thank you Freedom Debt Relief!
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
After an abrupt separation from my husband, leaving me thousand of dollars in debt, I felt I was drowning and had nowhere to turn. In sheer desperation, I found and qualified for the Freedom Debt Relief program. For the short time that I have been in the program, I have already paid off 3-4 debts and am putting my life back together. I'm am so thankful that I found this program. I will be in my strongest financial position ever when completed.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
This has been the best decision I have made in a while that has made me feel better about myself. Lifting the worries off my financial situation. This company has made me feel better about myself. I thank you from the bottom of my heart.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
Would recommend to anyone if I knew they were in a similar situation. FDR gives me tremendous ease of mind. Nice to have a goal and a time frame for getting out of debt. It is also a comfort to know that legal advice and help is available should that be needed. I highly rate FDR.
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
What a great help & service Freedom Debt Relief have given me. I am very thankful for their assistance. They have been very helpful with setting up a repayment plan that is helping me get rid of my debt. I highly recommend them to everyone.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
Process too slow. Collection calls. Debtors charging late charges. Approximately $200 more each due to late charges. In the beginning sent forms closing accounts. Sent forms (when you indicated it was okay) to contact CS instead of me. Very discouraged.
Dear Ms. Wyatt,
We understand your concerns regarding the progress of your program, creditor calls and additional fees assessed by your creditors. We would like to speak with you over the phone to discuss your review and determine if anything can be done to resolve your concerns. Is there typically a good time that we could reach out to you and discuss this further?
Reviewed Dec. 15, 2016
I am still concerned about my debt situation but as I see the proof, improvement and stride I make to accomplish results, I keep my head down and continue on the right track. I am not alone in this process, makes all the difference in the world...
Reviewed Dec. 15, 2016
I am extremely grateful to the team of Freedom Debt Relief! All representatives were very knowledgeable and helpful. If not for this company, I am not sure how I would resolve my debts. You really are thinking of people in debt!
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
I was up to my ears in debt. I checked & found that Freedom had the best bbb rating. I called them for help. They said that consolidation was the best route. Bankruptcy keeps you in a credit hole for years. I joined as a customer. It was back in June, on my birthday in August. They settled my first debt. Nice present. They also sent me a 20 page birthday card. Now it's December. They settled a second debt that will be paid off in June. They have a long way to go as I have about 11 more creditors. Freedom said that in four years I'll be credit free. Before I made minimum payments, half went to interest, half to purchase. Thank GOD for Freedom.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
I think this company does a great job helping people to be relieved of debt problems caused by unexpected financial hardships. They always inform about the status of the process and motive people to keep track of how it is going. Phone contact is great.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
After having incurred some very high and unexpected expenses, we found ourselves in dire straits and not knowing what our options were. We knew we didn't want to do bankruptcy but didn't know what else to do. Other Debt Consolidation Companies were not able to help as much as we needed. Only FDR stepped up to help us out. They were very helpful, clearly explaining the options and presented something that would work for us. We highly would recommend if you find yourself in a situation where you felt you didn't have a choice, to reach out to FDR to see what they could do. We haven't regretted our choice.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2016
Betsy was extremely friendly during our conversation. She was not only courteous, but helped make the right decision for me. Ultimately, I decided to opt out of the program, but I wanted to mention Betsy's superb customer service throughout our interaction!
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Very nice company and does what they say. I feel very protected. They have lifted my stress level by 100%. I have gained very good knowledge on how to pay off my debt. They advised me I can pay extra per month to get my debt paid off faster.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
I was not optimistic about seeing debt settlement results in the beginning of the program and had a different idea on how the settlements were obtained and settled. The customer support team was fantastic in handling any question I had and advising me on how to handle creditors and any threatening correspondence. At this point I couldn't be happier with the way my account has been handled. This company and their employee's are great and I believe they go the extra mile for you. They treat you as a person not an account number. Can't say enough good things about them.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
When I got way in over my head with credit cards, I didn't know what to do. Just by chance I received a letter in the mail about Freedom Debt Relief. I was very scared in the beginning and didn't know what to do. My debt would take 30 yrs to pay off with minimum payments. I've been with them for less than a year and have two cards paid off already. Before every payoff I received a notice of the pay off amount, agree on it and that's it. Every month my payments go to that bill until done. I almost had to file for bankruptcy, my son died in June and it just threw us into a tail spin. Freedom Debt Relief made it so I could pay my bills off without doing that. I wish more people knew about it, it would help them tremendously.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
My Freedom Debt Relief contact person, Bree, was fantastic. She walked me through what I needed to do, helped to put my mind at ease and gave me great insight into how to become more financially stable. She was a lifesaver.
Reviewed Dec. 14, 2016
I'm happy. I just can't wait till I'm out of this and make sure I stay on top of my bills. Thank you for your help and support. Feel much better with you guys having my back. So like I said I look forward to paying off all that I owe and keeping debt free for a long time.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
I am in my first year of the program and to date, it has been EVERYTHING represented to me at enrollment. Progress is being made in a timely and satisfying pace. I have no regrets about enrolling in the Freedom Debt Relief program and am looking forward to the finish line when we reach it. If you need credit card relief help, give them a call. I am glad I did.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
I am satisfied with company. I wish that all fees were put on the page where it is easily found. Also the amount that I am paying the company once a bill has been paid off. I wish that I had more money to put toward my bills so that I can hurry up and pay this off.
Hello
We are committed to the satisfaction of our clients and appreciate the review.
I would like to speak with you to assist you identifying were you can locate any fee that is assessed.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 14, 2016
Tasha was amazing this morning. I had a long night at work, I've been super stressed about all my credit card debt, and then I spoke to Tasha **. She had a friendly tone and seemed down to earth. I felt she was understanding and non-judgmental, as I spewed all my dirty laundry on how I got in this position in the first place. I started by filling out a brief questionnaire which was surprisingly easy and then I received a call from Tasha, and in less than 5 min into the conversation she was able to pull up all my credit card debts and find a solution that I can live with. I've made some really bad financial choices in the past and after falling so far behind on my payments my mind can finally rest. Thank you Tasha. Hope you visit NY again soon. :)
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
A very professional organization. They let me know exactly how everything was going to work and they kept me informed as to what was happening in my process. I am confident. This organization is very trustworthy and also has the knowledge on how to reduce your balance on your account.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
The worse experience of my life! Freedom Financial did not assist me in resolving any debt, but managed to steal over $5,000 of my hard earned money that could have and should have gone to resolving my debt. None of their associates ever reached out to any of my registered creditors to negotiate on my behalf! I negotiated solely on my own despite multiple attempts over many months urging them to please contact my creditors. Each time I made a request I was refused assistance. Constantly told I needed to deposit more money in order for them to negotiate. When I made additional deposits Freedom Financial associates continued to deny me negotiation assistance on my behalf with my creditors. However once I alone negotiated my own settlement with my creditor Freedom Financial charged me a settlement percentage claiming they were successful in settling my debt. That was a huge lie!
They made NO ATTEMPT to call, write or in anyway reach out to my creditors. All negotiations that occurred I did alone WITHOUT ANY assistance from any Freedom Financial representative. My recommendation to anyone with debt is to work directly with your credit card company or companies and not bother with a company such as Freedom Financial. They will do nothing more than steal from you and lie to you. In fact I cancelled service with them and requested that they NEVER reach out to me or contact me in any manner whatsoever again for any of their services since they failed to provide me with debt settlement services as promised by failing to even once reach out to my creditors to negotiate any settlement. Now they are contacting me for a review, so here it is. They are frauds. Thieves and liars. Beware consumers!
My recommendation is to delete any and all offers from Freedom Financial. They Do Not provide the services they claim. They will not necessarily resolve your debts. The only way they will resolve your debt is if you deposit with them AT LEAST HALF of what you owe your creditors. And if your creditors serve you with a lawsuit for what you owe, Freedom will not help you whatsoever. They will still collect from you, but offer you NO NEGOTIATION ASSISTANCE. Yet if you settle your debt directly with your creditors and you have not dis-enrolled your accounts to be settled, Freedom will still charge you a huge percentage on your enrolled debt and claim that they acted on your behalf even though you settled your own debt with your creditors directly. Freedom Financial is a scam. They should be shut down for fraud.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 14, 2016
When I started in this program I wasn't too sure about the outcome. I had the most helpful people that I have ever worked with. They gave me confidence again that I can be debt free. Amazing people and company!!
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Was promised to help resolve my debt problem in a timely manner. Every time I received communication from creditors, I contacted Freedom and they assured me everything would be ok...they would take care of it! I was sued by one creditor for the entire amount along with lawyers fees. I was told by the creditor that if they would have been contacted in a reasonable amount of time, they would have negotiated our amount owed and never would have been taken to court. The other debt took over a year to settle and we only saved a small portion of what was originally owed.
We started out owing $23,000 and now owe over $26,000! I do not believe Freedom has their clients best interests in mind and their advertisements are false! They estimated my payback would be between $13,000 to $17,000. Really? I have been sued and not owe more than when I started! My credit has been totally destroyed and I am on the verge of being bankrupt! I have talked to other individuals that have had similar experiences with Freedom and I would NEVER recommend them to anyone...ever! If they don't compensate me for their fraud...we are considering taking them to court in the near future.
Reviewed Dec. 14, 2016
When I first came to Freedom Debt Relief, my life was full attention and nervousness about how I would be able to pay my debts. After talking with them that actually made me smile. I felt such relief. It was amazing.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
FDR has been an awesome company to work with to help me reduce and soon eliminate my debt. They assisted me on how to handle the creditors, and also kept me abreast on the legal aspects of debt collections. I certainly would recommend FDR to anyone needed that type of service.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Freedom has been very helpful in resolving my debt. They have been truthful about what they said they would attempt to do. The original representative has been responsive to my needs and my questions. Freedom has been able to reduce most of my debts by half or better. It has been great working with my personal representative.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Very helpful and good to work with. I appreciate their patience because even though you are helping me to get over this financial hurdle, I still get nervous from time to time. This is very new for me and it was a hard choice that I had to make at the time. But I believe it was a right choice.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Wake up happier every day now. Less stress, looking to save for a better tomorrow. Would recommend to all family and friends. Explained the amount of interest and total years to pay off debt. Great staff, concerned about their client.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
When I started this program I was hesitant because I knew the good credit that I had was about to be destroyed, but I had to start over in order to lower my debit ratio. I have bigger plans for the future and this had to be done. So far this program have freed up two debits that would have took me about 3 to 4 years to pay off and they did it in a matter of months. I am so grateful to be in this program, it is the best. I would recommend anyone looking for a brighter future in financial freedom to choose this program.
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Should try to make the creditor move faster especially when there enough funds to pay for something because tired of getting phone call all the time. The phone call are getting really bad. At this point not really satisfied for what going on in getting rid of. So far only 1 been taking care of.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 14, 2016
Great experience with handling my credit cards debt. No hassle when payment had to be delayed to match my pay days. Only one customer service rep had an attitude but still handle my request in a timely manner. Would definitely recommend to others.
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
You are doing exactly what I was told when I signed up with you. My only issue is that I am never called by you. The people element is gone in your company. You are making a hefty profit on my account in ways that are never disclosed to the customer. I am acutely aware of exactly how you operate, but I am ok with that.
We appreciate the feedback and will make strides in improving based on your comments.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Communication is key to any solution and every time I've had a concern FDR has been there to help. Their staff is actually knowledgeable and able to assist me immediately. This has been a great experience in a difficult time.
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
Freedom Financial fails to provide customer service. When I communicated with them that I needed to skip a weekly payment, they went ahead and withdrew the money from my account, causing my account to be overdrawn. When I cancelled my account, Freedom Financial went ahead and withdrew the next payment from my account. I have yet to receive my money. If I do not receive my money this week, I am going to hire an attorney and go after Freedom Financial for stealing money from me.
Hello
We apologize you are having difficulties regarding your deposit modification .
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 14, 2016
This company is doing great at negotiating lower interest rates as well as pay offs. They also keep me updated on my progress of paying off my debts. It pleases me not to be aggravated by debt collectors anymore. They have personal numbers I can call when I have questions or need help. Everyone has been very friendly and helpful. They were never quick to judge me for the financial mess I made.
We appreciate your feedback and are elated to hear about the positive experience you had with us.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2016
I was very nervous about starting the process. Teresa is a great consultant. She was very thorough with how the process worked. The best part about this program is that I'm in control. I can't wait to see the overall outcome.
Hello Ashley R,
We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2016
My experience talking with Tasha ** was very good. She was excellent at providing all the information that I needed so I could go forward with my debt relief program. She was professional and courteous. She took the time to walk me through the process. I did like the fact that she could answer all my questions and explain each step of the process. Thank you.
Reviewed Dec. 13, 2016
I called to see about what it took to cancel and when she asked me why she was telling me reasons why I shouldn't. I was at the point where this lady Tammy wasn't going to help me so I asked for a supervisor. She stated the next person will tell me the same thing. She put me on hold and I called my lawyer to find out some things before I did cancel. She took it upon herself to call me back and tell me she cancelled me from the program without my ok. I called back and there was nothing they could do. I would have had to fill out paperwork again while the cancellation went through. This lady Tammy cancelled me without my ok. If she would have listened to what I had to say instead of trying to talk me out of it she would have realized what I was asking but her attitude had me really frustrated!
We apologize you are having difficulties with our customer service team.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 13, 2016
Nov. 11, 2016 was the date account was transferred to Consol-Plus Loan. I lost job on 10-21-16 due to call outs on other employees and situations on road involving a CMV. Now my wife is now being harassed and pinned with fees and interest. Everyone states of helping, but it is not the truth. Going Chapter 7 should be the way since everyone was quick for the money. Once I have viable employment, payments can be done, but FDR already transferred the account. NICE.
We apologize you are having difficulties with Consolidation plus.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 13, 2016
I had reservations to involve myself with Freedom but as I received information on how this worked it started to put me at ease. My wife and I were glad members of Freedoms. Staff had excellent communication skills on such a sensitive issue especially for Seniors. The plan is working really well. I am grateful for the support. Here is to ongoing success for completion.
Dear Mr. Jacobi,
Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2016
Betsy the representative was very informative, professional, and comforting. Freedom Debt Relief seemed to be the best way of addressing and resolving a significant amount of debt. I've done research and read the reviews from current and previous clients. I thank everyone associated with helping me resolve this major debt.
Hello Mr. Vince,
We appreciate your feedback and are elated to hear about the positive experience you had with one of our Client Advocates, as well as the company as a whole! We are happy to be your debt settlement company and are excited to see you complete the program successfully!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2016
I had a very positive experience. Robert and Jennifer did a great job! Both were very thorough, knowledgeable and personable. They seemed invested in making sure that I was felt I was making a well informed decision. I didn't feel rushed at all, which is very appreciated when you find yourself in a situation you never expected to be in. Thanks. :)
Dear Ms. Day,
Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Dec. 12, 2016
I am so happy that Freedom Debt Relief worked on my behalf to negotiated a settlement on one of the accounts in my Debt Reduction Program. I appreciate all the hard work from The Freedom Family. I want to thank everyone that signed my card. I have recommended Freedom Debt Relief to my friends and co-workers.
Hello Ms. Choice,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2016
I have had a very good experience with Freedom Debt Relief. They were there when I needed assistance and have continued to make themselves available when I needed questions answered. Everyone I have had contact with has been pleasant and informative. I would recommend this business to anyone in need of their services.
Dear Ms. Crawford,
I am very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you in meeting your goals and obtaining financial freedom!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2016
Been very helpful for me. Love you guys. Very great experience. Whenever I had questions you always answer them and very nice to talk to and always receive my fax. And would recommend to anyone and looking forward hearing from you.
Dear Mr. Herd,
Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2016
It depends on who I speak to for answers. I have sent copies of Welcome package (by fax) and it seems that they are never received by certain reps. I have had to resend so many forms that this really disturbs me and make me wonder if my debt is really being taken care of. I was told that my debt would be resolved in 2018, I am now wondering if this is the case.
Hello
I'm with the Executive Services team with Freedom Debt Relief and I apologize you are having difficulties providing the welcome package.I would like to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 10, 2016
We have had great results in a short period of time - our debt is being reduced greatly and our interest has ceased on debt which is the most rewarding part in this usurious world of debt slavery that we all are forced to grow up in. Awesome!
Hello Mr. Beebe,
Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2016
Joseph signed me up & was kind, caring, and patient. He made the process painless for me! I feel so relieved that my financial situation can only improve from this point on. Please look at this company's reviews as they are mostly five stars. I'm just so impressed and feel much more at ease with my life.
Hello Ms. Sandler,
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2016
Thank you for all your help and advice in reducing my debt. Your employees are always very helpful and understanding. They are very comforting when I am upset or worried about something. They explain every step of information that is giving or questions that I may ask. Thank you for all you have done for me. I will recommend your services to family and friends. Thanks again!!
Hello Ms. Ingle,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2016
I had come to the end of my rope and no one was there to help me. I got online and was trying to find a way and got a call from FDR. I was skeptical at first but soon realized this was a way out of the horrible hole I had dug for myself and the more I learned, the better I felt. In a matter of a couple of days, everything was taken care of and I can now sleep at night and know that is an end to this madness, that I do have a future without excessive debt and restore my credit. Thank you Tom and Freedom Debt Relief.
Hello Ms. Barnard,
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2016
FDR was a lifeline when I needed one. The counselors are very understanding, and they handled all my concerns in an efficient manner. They do not make you feel bad yourself. My debts are now being resolved, and I couldn't be happier. Thanks FDR!!!
Dear Ms. Parker-Mann,
We are so happy to receive your positive review and rating! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2016
As far as consolidating my debts, you have done a great job. It was said between 60-90 days all would be resolve and so far I believe only one more account hasn't been settle yet. I am pretty sure by the end of the year all my debts will be solve. Thank you very much with all of your help.
Dear Mr. Chupina,
Thank you for your review! We look forward to settling your remaining debt and meeting your goal of officially being debt free.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2016
I have been with FDR since March they have been helpful and great to work with. They have already closed two of my accounts and working on the next one. I would highly recommend FDR. They are a great company too that will work for you.
Dear Ms. Pope,
We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Dec. 8, 2016
I am very pleased with the results. You have done everything you said you would do. I would be more than happy to refer a friend for assistance. Since joining your firm we have seen considerable relief in our debt. Thank you for the assistance.
Hello Mr. Munzo,
Thank you for your positive review! We are thrilled with the experience you have had thus far and look forward to continuing to assist you in getting debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2016
I can't explain how happy I am with the program. I have never felt such a relief as when I received the first settlement. This program has been such a blessing and their service has been great and have helped me out when I had my surgery by deferring one of my monthly payments. They have gone above and beyond what I expected.
We appreciate the review and look forward assisting in anyway possible.
If you have any questions please feel free to contact us at 800-655-6303 and we would be happy to assist.
Reviewed Dec. 8, 2016
Because my husband and I are retired and on a fixed income, our means of responsibly eliminating our debt was severely limited. This debt did not grow out of thoughtless spending or indulgences...it was mainly comprised of major repairs, health emergencies, and other unforeseen obstacles that were actually accrued "prior" to retirement. We'd spent the better part of 3 years shuffling debt from one 0% credit card to another, trying in vain to reduce our balances - and barely made a dent. Finding Freedom Debt Relief (and having the courage to "believe" it would be a viable solution) has turned our situation around totally. We WANT to pay our debts, and now the end is in sight...and we can relax and enjoy living our lives without this anxiety.
Dear Ms. Helton,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2016
I have been happy with the work that FDR has done for me. I just wish it didn't cost so much. I figured out that it is costing me $27000 to pay off a $20000 debt. I thought they were going to save me money. But I needed help and they are getting it done.
We appreciate your feedback and look forward to getting the lowest settlements possible. If you have any questions please feel free to contact us at 800-655-6303 and we would be happy to assist.
Reviewed Dec. 8, 2016
Very happy with the performance of FDR. Haven't had any real problems with any creditor, and the ones we have had were handled promptly. We would recommend this company to anybody who is having a problem with overextending themselves. FDR is very professional and knowledgeable and do a great job.
We are satisfied to hear that you are happy with the results of the program. If you require any assistance please feel free to contact us at 800-655-6303 and we would be happy assist.
Reviewed Dec. 8, 2016
Deal with Freedom Debt was the best experience in a hard time. The representatives were caring and concerned with my issues. I felt a huge relief after just the first interaction. All my questions were answered approximately. I received many callbacks and reminders. I love the feeling of becoming debt free.
Dear Ms. Hurley,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program! We love knowing that we are helping you reach your goals and become debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2016
The company does not communicate well online. I have left messages asking questions, but no one to date has responded. They simply check that they have seen my message but send no response. This is not acceptable to me. I would like a response to each message.
Dear Mr. Allman,
We do apologize that it would seem our communications have been less than acceptable. We would like the opportunity to discuss any questions, comments or concerns regarding your program with you.
Please provide me with an acceptable time to reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2016
I have only been with Freedom Debt Relief for 7 months. They have already settled 2 of my credit cards and are working on my 3rd. My 3rd is being aggressive and has threatened court. Freedom has ensured they will take care of everything. We are very happy!!
Dear Ms. Whitmarsh,
Thank you for your kind review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2016
I haven't been happy with the process. In 10 months 1 loan has been worked on. Don't know where my money is going because it is not in my account. Haven't heard when you are going to settle anything else. Looks like you are take 50% of what I'm sending in and I don't know what for.
We apologize that the status of the program has not been provided and would like to speak with you to assist.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 7, 2016
We have been using their services for a couple of years now and debts are finally being negotiated and paid. Some for 10% below what we owe, others for 50% but it is a slow process. Just to be safe, they offered us access to a lawyer to help if a company decides to litigate against us. The fine print was that if your other debts are being negotiated and you have someone begin litigation against you, that they can't do anything about the litigation (for payment to the company) except get offers that would charge you additional money - which makes no sense because you are using a debt relief program for the financially needy.
If I had thousands of dollars to pay off my debt, I would not need to use a debt relief program. So unfortunately, we have been paying for these lawyers that can't do anything for us. Now have a litigation with a company that is refusing to settle with Freedom and still dealing with debt calls. They warn you about the calls, and they make you sign things that state this is all a possibility, but it is frustrating with the additional service being so useless.
We appreciate the feedback and apologize if information was not relayed properly. We are committed to informing our clients the way the program works in multiple conversation before enrollment is completed and will assure we improve based on your comments.
Furthermore we would like to speak with you to try and resolve you concerns.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 7, 2016
If you, as a company don't change your policy when you negotiate any customer's debt and pay it in full before you took money away you will have a lot of people withdrawing from this program like we did. Besides that, I feel that your company abuse the financial situation the customers unfortunately faced and gives no hopes. When you with sacrifice made the deposit, you apparently negotiate with the other part but in reality you provoke - lost the deal because you took away the money that has been build towards clear the financial debt. You also, and I have evidence, plug lies in your website stating that you have 2 payment towards, XYZ account; however in reality you barely pay once to the creditors, lie on your system and then the creditors call you to please call them back because you never pay them. That's why we no longer want anything to do with Freedom Financial.
Also, when you make a request online or even via email; your company never resolved the issue and you have to call every month. Why? Because when you review your "statement from Crossroads Financial" you discover that was in vain and nobody take care of you. So, we ended off in square one with same debt, no freedom at all and very disappointed. But who cares about us? Only God.
We apologize you were not satisfied with the results of the program and would like to speak with you to see if we can assist and improve based your experience.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 7, 2016
When I started with you all I was told that you all would call all the people I owe money to, but this is did not happen. So I was not happy the way this was done because I still got calls and letter from these people.
We apologize for the inconvenience and would like to speak with you to see if we can resolve your concerns.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 7, 2016
This has been a wonderful experience, thus far, and I am looking forward to working with the team in 2017. The support is exemplary and the staff get very excited when a debt has been paid off. I would highly recommend them to my friends and family.
Hello Ms. Krishnan,
Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2016
Pleased with my experience at this moment. I have not anything to complain about. Whenever I need help there is an adviser to assist with my needs and they are very pleasant to talk with. It seems to take time to negotiate with accounts but the issue of having enough money in my bank to do that takes time.
Dear Mr. Chaffee,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2016
I have found that from their help my debt has gone down to where I do not have to worry about it as before. Thru their working with my creditors they have reduce the amount owed. This has been a good experience to find a way out of my debt not going to bankruptcy.
Hello Mr. Robinson,
Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2016
So far, I have had a positive experience. I was doubtful in the beginning because I felt things were taking too long to get any results. I continued on with them, and now I feel they are doing a good job making my debt go away. I would recommend this service to others who are struggling to pay off their high debt.
Dear Ms. Pate,
We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2016
This sounded so helpful & an answer to prayers. NO, it is not. There is a charge for everything & they take their money BEFORE your settlement is paid. No one in customer care really knows how their financial system works. One person will tell you you have this $ amount & another person says something different. It cost me somewhere around 150.00 for nothing & I ended by canceling. This is a horrible program & they will lie to keep you enrolled.
I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.
Is there typically a good time that we could reach out to you to discuss further?
Reviewed Dec. 7, 2016
When my wife and I came to Freedom Debt we knew from the beginning we were in the right place! We couldn't be any happier! They were very helpful and kind every step of the way. Answered every question, explained every detail and made us feel very welcomed! We've already recommend them to a few friends and they were able to find the help they needed!
Reviewed Dec. 7, 2016
I guess I will start off with the conversation that my wife and I first had with a Freedom Debt Relief individual. We were told that joining this program would help get us debt free as soon as two to three years. Which so far seems to be on track. We were also told that yes it would hurt our credit a little bit but nothing significant. That if we needed to get a car loan or home loan we will be fine because it wouldn't drop our credit that much. Now let's fast-forward nine months. My credit score has dropped over 200 points since we joined. Which we were told would not happen. And then on top of that nine months in we were informed that one of our creditors does not make settlements with anybody. And that account would be removed from the program. So for nine months we've been not making a payment to this creditor because that's what we were told to do. And in return we get sorry they don't make settlements. Good luck you're screwed.
My suggestion to anyone wanting to do this program, is that if you are making payments and you're not way behind and still able to afford your bills and put food on the table. I would continue doing what you're doing and not join this program because it will screw you over. It will hurt your credit seriously in a negative way. Along with the possibility that your creditor might not settle and you don't find out about it for almost a year and you just have to take that hit not making payments and late payments tacked-on and the bad score on your credit record. It was not worth it in my opinion. Take it or leave it.
Reviewed Dec. 7, 2016
I am very likely and happy to say this. The Freedom Debt Relief help me sooo much... I am getting my credit fix faster and move on life faster... I was stuck. I didn't know how I will pay the debt I owe... but these people help me to get on track. I appreciate all your help... Thanks.
Hello Mr. Singh,
Thank you for the positive feedback! We are happy that we have been able to assist you in becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 6, 2016
I signed up with Freedom Financial Debt Relief 7/3/2012. At that time according to the sales person I was going to make payments for 3 years. I was told during this time, I would not be brought to court for unpaid debt, and if I did, their legal team would help me. I was taken to court twice. Both times Freedom Financial stated they couldn't give me help. They couldn't even give me advice. Every time I called, I would get someone new, who would state that something was not done properly, or the sales person MAY have promised things that were unachievable. Every time I would get off the phone with the Customer service person, I would feel like the person was doing everything they could to help me. I thought my agreement would end after the 3 years. I was informed that I should have never been told that, since it was not true.
I continued to allow the payments to go through. My actual stop date was going to be October 2016. I had spoken to several people leading up to October 2016. All the customer service people stated I should be done with the program in October 2016. I even called in October, and the customer service person stated she would even put a stop on the account, since I was done. November came and went, no problems. In December the payments started to be deducted from my account again, without my consent.
The customer service person I spoke to today on December 6, 2016 stated that several things were not closed out on my account, even though there was documentation to state the accounts should have been closed out. At this time, my bank account is in the negative. I have been hit with OD charges etc. The customer service person stated even IF I get reimbursed they (her supervisor) will deny the overdraft amount. The customer service people in this company provide the customer with whatever lie they can think of, to get the customer to calm down. Each one has stated "they are doing everything they possibly can be doing to fix the situation", but the situation is never rectified.
Freedom Debt Relief has contacted Ms. Walsh to address her concerns regarding the completion of her program and to correct any mistakes that may have taken place. We look forward to working with Ms. Walsh to make sure her account is fixed and address any other questions or concerns she may have.
Reviewed Dec. 3, 2016
So far I am very pleased with FDR. I have been enroll in the program for four months and have settled two accounts already. They seem very professional and understanding. I would recommend to anyone that was peace of mind.
Dear Mr. Mendez,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 2, 2016
I love these people. They are so nice and very understanding. It is so nice to work with people who don't judge you! If I have had a problem there has always been someone on the other end of the phone to answer my questions and fix the problem. I never have regretted my decision to work with Freedom Debt Relief!
Dear Ms. Hazlett,
We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 2, 2016
I am very happy, satisfied and relieved with Freedom Debt Relief. I was at the end of a rope, with my situation and debts trying to pay them on my own due to circumstances and unforeseen things thrown my way. Freedom Debt Relief is working diligently on my behalf and I appreciate it with the utmost respect.
Hello Ms. Brown,
Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 1, 2016
I am very happy that I chose Freedom Debt Relief (FDR) to assist me in paying off my debts. I was told that it could take up to 8 months to settle my first debt, however, my first debt settled in October and I have only been a member of FDR since June, 2016. I look forward to more settlements taking place and, hopefully, it will not take up to 3 years for all my debts to be cleared. I also appreciated the card I received from FDR. It made me feel very special. Thank you FDR for your hard work and dedication to your clients.
Hello Ms. Butler-Smith,
First I would like to thank you for your outstanding review! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 1, 2016
My overall experience with Freedom Debt has been spectacular! They are very professional yet make you feel comfortable. Very pleased with the progress. They have resolved my accounts a lot quicker than I thought. Thank you so much for all the help and knowledge you have given me.
Dear Ms. Vadala,
Thank you for your positive feedback of the program! Helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! We are thrilled with the experience you have had within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 1, 2016
You and your staff are great people. I loved dealing with y'all. You always answer my question. Never had a problem getting in contact with anyone. You just don't know how much you have help me. I would recommend you to anyone.
Dear Ms. Hooper,
Thank you so much for your kind review! We prioritize our client communications and contact very highly to ensure the best possible experience throughout the course of your debt relief program. We are glad you are part of our program and look forward to continuing to assist you while resolving all enrolled debts.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 30, 2016
I just want to thank Freedom Relief! I got into debt way over my head and they helped and are helping us with getting out of debt. They are a lifesaver and everyone we have dealt with are very nice to answer any questions to help! I highly recommend them to make a better future if you need help!
Reviewed Nov. 30, 2016
Freedom Debt Relief has been a life saver for me. I was drowning in my debt. They are so helpful and notify me right away regarding my progress with my creditors. I do not know what I would have done if not for Freedom Debt Relief. I would recommend them to anyone with debt problems.
Reviewed Nov. 30, 2016
I am very pleased with Freedom Debt. They have helped me tremendously with a very difficult situation. Everyone has been very friendly and willing to go above and beyond helping me get debt free. Would highly recommend to anyone needing help with their debt.
Reviewed Nov. 30, 2016
For the most part - I have been satisfied with my experience. Impatience on my part is the balance and I find it frustrating. One of your representatives satisfied my impatience by simply saying ---- settlement depends mostly upon whether or not the creditor is willing to be serious on agreeing to settle. One cannot rush some things. I am of the impatient breed -- just the way I am and no apologies provided. In meantime - thank you all for the help. God Bless.
Reviewed Nov. 30, 2016
Paying off credit and unsecured loans they have been very diligent and helpful. They have tools so you may keep track of progress. How very, I prefer not to use this tool as I prefer not to track by computer as I, personally, do not use a computer.
Reviewed Nov. 30, 2016
Very minimal progress. Only minimal settlements while my credit score has dropped drastically. If I could drop the program I would. Collectors calling nonstop as I watch my FDR account balance grow. Feels like a scam and I made a huge mistake.
Freedom Debt Relief has contacted Ms. Veasley to discuss the progress of her debt settlement program and provide an overview of what steps we will be taking to resolve and settle her enrolled accounts. We look forward to working further with Ms. Veasley to also answer any other questions she may have.
Reviewed Nov. 30, 2016
This has been a really good experience for me, so far. I am very pleased with that customer service. I am really pleased with how fast the debts are being settled. I have gained a certain peace of mind from having this service as an option.
Reviewed Nov. 30, 2016
They have been very professional in the handling of my account. If I had any questions they made sure they answered them completely. This company is really on top of things and I have grown to trust them. I would definitely recommend them to my friends.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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