Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 16, 2017
So far everything has went well. We are glad to be getting our debt under control. It gives peace of mind to know you are working on our debt. Everyone has been very helpful when we have called with a question. We will be happy when all are settled.
Hello Ms. Raudebaugh,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 16, 2017
Thank You FDR. Very easy to work with. Been keeping me informed along the way. Great online dashboard to track progress. Customer service is always kind and helpful. Already have a debt settlement in the works 6 months into the program. Relief is on the horizon.
Dear Ms. Sieracki,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 16, 2017
I have had a good experience with Freedom Debt Relief. We started out slow but it is moving along pretty fast now. I appreciate the help I have received and the productive way you have handled my account. Thank you.
Hello Ms. Hatfield,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Original Review: Feb. 16, 2017
I have not even been with Freedom one year. They have already helped me tremendously with my debts. They have a very great dashboard that you can go to and see the accounts being settled. They really like to help people get out of debt. I would highly recommend them. Very happy what I have accomplished.
Hello Ms. Morgan,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
We have been with Freedom since June 2016 and have had 2 loans negotiated and paid. It feels good to have someone working as an advocate for us as well as seeing the numbers come down. This is quite a relief and we look forward to a similar experience with our other debts.
Dear Ms. Dilling,
Thank you for your positive review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
I appreciated the guidance in areas where I was unfamiliar. Your representative was very helpful and I am very grateful for the help. I know it will still take some time to get my credit score back up, but at least with your help - I am on the way. Thank you for 'being there' for me, and being so knowledgeable, kind and considerate.
Thank you for your review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
When we went over our contract, someone from FDR went through the highlights with us. However, while we were reviewing the contract and signing it electronically, they failed to mention that if and when they settled our debt, we would be responsible for paying taxes on the amount we saved. In addition, they failed to mention that there are settlement fees. We understood all fees were included in our monthly payment but they charge a percentage of the amount they save you. Very unhappy and would not recommend this service to anyone. In addition, if you have questions or complaints they do not answer emails or calls.
Hello Ms. Fagan,
We apologize for any confusion regarding your account. We strive to educate our clients about all aspects of the program, including 1099-Cs and settlement fees and we want the opportunity to explain these to you. Please let us know a preferred time for someone to reach out to you!
Reviewed Feb. 15, 2017
Whenever I called representatives were polite, knowledgeable and willing to help resolve my issues. I am hoping my experience here is going to be a success. Recommend others try this, give me them a call, it can't hurt. Good luck.
Hello Ms. Clinton,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
This is my Second go around with FDR and it's been great experience just like the first time. Great Customer Service!!! Prompt and very courteous. Responds to email requests within 24 hours each time with either great advice or recommendation with my issue or concern.
Hello Ms. Vaughn,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
It's still early in the game, but so far, I am happy that my debt is finally starting to shrink a little. Not so happy with all the calls I am receiving from debt collectors, so I just don't answer them. Thank you Freedom Debt Relief!
Dear Mr. Casper,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
All employees I have communicated with have all been exceptionally helpful in helping me pay off my debt. It's so exciting knowing that I will be debt free in less the time than if I would have just been making minimum payments! You all are awesome and I appreciate each and every one of you! THANK YOU!!!
Dear Ms. Archuleta,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
I found all the instructions helpful to get through my end of paperwork. Then every time I need to contact FDR for any reason it has always been a good one. Before I joined FDR, I asked some people who I knew were on program. They had graduated already.
Hello Mr. Williams,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
Consumer Affairs has so far gone beyond the service they said they would provide. No time delays and we have been well pleased with their service and commitment. All people have been very courteous and business like. All personnel seem to be very knowledgeable in their fields.
Dear Ms. Busch,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
Communication has been insufficient. Things started out well but I have written to Paul, twice now, asking for help with a particularly annoying vendor and have had no response. I appreciate the start up, tools and advice, but now that you have started making withdrawals from my bank, it feels like you've lost interest in my case.
Hello Ms. Krehbiel,
We are sorry that you are having trouble with response to your inquiries. Please let us know the best way that we may reach you so that we can further assist you!
Reviewed Feb. 15, 2017
I'm extremely happy with service of Freedom Debt Relief. My mind is at ease with them fixing my debt, I can breathe again. Thank you so much for helping me and my family with this out of debt. My husband and I are happier than we've been in a few years.
Hello Ms. Disher,
Thank you for the very positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
This was pretty painless with the initial contact to the final details. All of the staff I spoke with were more than helpful in every way to all of my questions and needs. I would highly recommend them to family and friends...
Dear Mr. Marzullo,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
I have been extremely satisfied with the prompt and professional service I receive from FDR. They always take time to answer my concerns and have been great at resolving my debt issues. I would recommend them to anyone faced with a financial hardship compounded by a load of debt.
Hello Mr. McKinney,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
I am very pleased. I have been their client for a couple months and they have managed to lower the balance on my highest debt; this is grand. They also keep me well informed and give me peace of mind.
Dear Ms. Sealey,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
Due to circumstances beyond my control (lost employment) my wife and I had to temporarily live off Credit Cards and soon a month turned into 2 years+. Freedom Debt Relief has been a huge help resolving our debt in a reasonable way. I have paid my debts for over 40 years without fail and did not want to just walk away so they have been an awesome help in helping solve this problem. The stress level while not gone yet has been greatly reduced and we see a light at the end of the tunnel. Thank you FDR.
Dear Mr. Lynch,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
All in all I am happy with the choice I made. However, my payment history WAS 100% and to stop paying bills was the hardest thing to get used to. One other point I'd like make. The TAX issue was never addressed. New clients need to know that in some cases the difference in the amount owed and the amount of the settlement COULD be counted as income and could affect their tax liability.
Dear Mr. Retel,
Thank you for your positive review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
They were very quick in starting to resolve my debt after the 2nd payment was made. Awesome company! Customer service is great and the transactions are immediately visible on their bill pay site. Overall, it has been a great pleasure working with this firm.
Dear Mr. Heath,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Updated review: July 21, 2017
So far very satisfied with the out one. Just not happy that my monthly amount withdrawn has increased by more than one hundred dollars. Glad I also took out law service provided as we needed their assistance in a matter of being harassed by a creditor.
Original Review: Feb. 15, 2017
I DO NOT FEEL THERE IS ENOUGH COMMUNICATION REGARDING MY DEBT RELIEF. I HAVE SENT SEVERAL MESSAGES AND NOT HAD RESPONSES. I would like to know what is happening with negotiations with other debtors. The gentleman that got me into the program has never called me back to see how things are going.
Hello Ms. Brynien,
We are sorry to hear that you are feeling a lack of communication between Freedom Debt Relief and yourself. For the fastest response, please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Feb. 15, 2017
Easy to work with, resolved debts and have peace of mind at night now. Not a fast process but didn't file bankruptcy and it does work. Great alternative to the struggle and stress of too much debt load and sick feeling of never getting it paid off.
Dear Mr. Hodgson,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
I have been pleased with the customer service I have received with FDR. Everyone has always answered any questions I've had with courtesy. It's not going as fast as I had hoped but I'm satisfied that all is being taken care of as fast as possible. And one of the larger bills has been resolved. Thanks!
Hello Ms. Hunt,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
I am happy so far. I have had one incident, but with the information I was given when I first started with Freedom regarding NLLG, I'm glad I listened. I received a summons from one of my creditors and they want to take me to court. By having NLLG, they are representing me and is taking care of the situation so I don't have to go to court. So far, the representatives have been great and I'm happy to say that they close to coming to an agreement. Thank you for all your hard work that you are doing for me and all of your other clients. This is the best decision that I have made for myself in a long time.
Hello Ms. Long,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
I don't worry about those phone calls from banks. I feel confident that I will be completely out of debt in three years. At first I didn't know how I would come up with the money to make the monthly payment toward my debt relief, but I just wrote daily "I will have enough money to make this payment", and lo and behold I had enough to live and make the payment. Sometimes you just have to risk it, and have faith that things will turn out right. They have. Thanks to FDR.
Dear Mr. Campbell,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
Great service. Very pleasant customer service. Very encouraging to me. Very positive at ALL times. The BEST. I could not have improved my financial situation without Freedom Debt Relief. Would recommend to anyone that is encouraged to become debt free. I am extremely happy with Freedom Debt Relief. They are awesome and very informative to keep you updated using the dashboard.
Hello Ms. Fuller,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
So far so good. We are excited to have these burdens lifted from our lives and look forward to the finish line. "If we can just deal with the phone lines from creditors that are blocked!?!" LOL. As with anything that got us into this situation, I am sure it will take time to get out of the mess. We thank you for your help.
Dear Mr. Leftwich,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
They have an extremely slow process. They supposedly negotiate with creditors. What they actually do is wait until the creditors have no other choice. This takes several months. Their fees are ridiculous (around 23% of the balance including the added fees and late charges). This makes the debt reduction around 30%, which is NOT what they push when trying to get you into their program. My credit has dropped from 680 to mid-400 in just 2 months and creditor calls never stop.
Hello Mr. Hunt,
We are sorry to hear about your concerns regarding the program, however we would like the opportunity to discuss your concerns with you! Please let us know the best time that we may reach out to you.
Reviewed Feb. 15, 2017
Very good. Everyone I've worked with has been very friendly & knowledge. I would recommend this company to anyone. Thank you so much for helping me. Will be very happy when all the credit card companies stop calling me. Thank you!
Reviewed Feb. 15, 2017
Things are looking brighter for me. Was in debt bad but ever since going with Freedom Debt Relief everything has gotten more bearable with all the bills. There is a lot less stress every month... I can pay all my bills without having to stress about paging this notice paying that. I'm glad I made the call to Freedom Debt Relief.
Hello Mr. Legault,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
They answer every question you have about your account and keep you updated on progress of your debt relief. I feel positive that they are looking out for me in the best possible way of lowering my debt and getting my family back on stable ground.
Dear Mr. Ashley,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
Staff is always available to answer questions, and courteous. Always knowledgeable in the tactics that creditors use to bully us not realizing we are having to take these measures for a reason. Freedom Debt Relief is there to help in times where other resources have been exhausted.
Hello Ms. Hastings,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2017
My first debt took about 5 months which was longer than I wanted but realize I have to build up some bank before they can really negotiate. It's been almost 7 months now and 2 cards are paid off. As my rep told me, it's not a sprint but a marathon. Can't wait for this all to be behind me.
Dear Ms. Roys,
Thank you for your positive review! We understand the beginning steps of the program might take a bit longer than anticipated but over time you will see the benefit and savings and we are with you every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 14, 2017
So far I am totally 100% satisfied with all you have done to help us become debt free in the near future along with a better credit score. I want to also thank Dana ** he is the best, all of our conversations were great very friendly. Kinda feel like I have known him for years. Please acknowledge his great work. Again thank you... I will say I would like to see my balances And how much I have paid And to whom.
Hello Ms. Trippel,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 13, 2017
I am very pleased with the way in which you have negotiated my debts. So far you have helped to negotiate and pay off one of the four credit cards that was incurred leaving me with three remaining. Thank you very much.
Dear Mr. Warde,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 13, 2017
One of my accounts was settled for the full amount with a very difficult creditor, Springleaf Financial. NO reduction in debt was negotiated. Subsequently, "failed payments" to Springleaf resulted in underpayment and nullification of the settlement, after all but $85 had been repaid. Freedom Financial and Crossroads also failed to return all of the failed payments to my account and charged a $10 check fee for each payment failed and resubmitted. Not only was I charged a 20% settlement fee for an account not settled for a reduction, I was charged $10 to $20 in "check fees" for each monthly payment.
In spite of ledger evidence supporting their mishandling of this account, they refuse to communicate with me, instead blaming me for "insufficient funds" to cover the payments in question (not true). For over a year now, my calls and emails have been ignored, and they refuse to investigate, take action, or communicate with me concerning this. The amount not paid is now in the hands of a collection agency and on my credit report. There are better ways to resolve credit card debt. DO NOT go with Freedom Financial!
Dear Ms. Austin,
Thank you for your review. We apologize for the frustrations that you are experiencing regarding your SpringLeaf account and we would like the opportunity to review your account with you and hopefully resolve your concerns. Is there a preferred time we may reach out to you?
Reviewed Feb. 12, 2017
THANK GOD I FOUND THIS GROUP. I can not find enough words to praise this co... They helped me get right again and are #1 in my book. If you are also drowning in credit card debt rush to the phone and they will help. I give them 100 gold stars.
Dear Mr. Smith,
We appreciate the incredible review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 11, 2017
Everyone has been so helpful with the questions and concerns my wife and I have had. The staff seems to really care about our tough financial situation. They have made great progress on settling our debt. So far so good, keep up the good work. Thanks for the support.
Hello Mr. Nixon,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 11, 2017
Just getting started, with only one debt solution beginning, we are hopeful that others will soon be able to disappear. We are senior citizens who got in over our heads trying to help our children and grandchildren that were in trouble financially. Sadly, that put us in the position of not being able to keep up with payments, thus ending up in a deep hole of debt. Now we are able to see the end of the sea of debt.
Hello Ms. Lambert,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 11, 2017
From the moment I talked to Tom ** and everyone after, I have been helped and treated very well. They understand what I am going through and treat me as someone who needs help and does not judge me. I appreciate the fact that I can call and get the answers or the help I need.
Dear Ms. Lawrence,
Thank you for the great feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 11, 2017
Took money out of my bank account and overdrew my account without the proper permission to do so. Made calls to them not to do till I spoke to them in February. Now won't return my money. They keep more than they pay and don't do what they say.
Dear Mr. Chumley,
We apologize for any inconvenience regarding your account and would like to reach out to you and discuss your concerns. Please let us know the preferred time we may contact you!
Reviewed Feb. 10, 2017
I should not have even started with them. There is little to no communication when you choose to go the FDR route. If you have a question, you better not expect an answer. I'm grateful for the opportunity to not have to file for bankruptcy, but at this point, I'm regretting my decision or I should have chosen another service. On many occasions, I've called to ask questions, yet never receive a response. The website shows that you are paying money in, however, it does not show total paid in.
In October, my bank account was debited $260.00 THREE TIMES. It caused my bank account to go overdrawn, which started an avalanche of other insufficient funds issues with other creditors. I have called 3 times requesting a refund for the insufficient funds fees of $50, but 4 months later, I have yet to be reimbursed. The first time I called, nobody even took notes, so I called again. I was supposed to see something within 2 weeks, but saw nothing. I called back in December, they promised the same thing. To this date, I'm still recovering from the overdraft charges and have yet to be reimbursed, but yet, I stay faithful to this program. Bite the bullet and file bankruptcy, it's cheaper and at least your attorney will respond to you...
Dear Ms. Westfall,
We are sorry to hear about the concerns you are having regarding the program and we would like to reach out to you in order to discuss a resolution. Please let us know the best time we may contact you!
Reviewed Feb. 10, 2017
So far, everything has been perfectly. The system is easy understand and decently easy to navigate. They contact me in a couple ways when something is resolved so that I can be sure and confirm it quickly. This company is truly helping me pull my life together.
Hello Ms. Dieckman,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 10, 2017
Update on progress and friendly staff who responds to my inquiries. Progress is more than I expected. A pleasure working with the company. Would recommend to others. Can speak with any representative who knows My account and don't have to wait for a particular representative.
Dear Ms. Wagner,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 10, 2017
We have been very satisfied with our experience thus far. We would recommend all family and friends that may be going through a hardship that there is help and this would be an excellent way to accomplish that. We can't thank you enough for helping us through this.
Hello Ms. Sabatano,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 10, 2017
So far so good. I hope it keeps going well. I have also referred a friend and their experience is going good too. Keep up the good work. The only regret I have is I wished I had done this sooner. Thanks for all your hard work that you do for us.
Dear Ms. Wood,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
So far I am very pleased with how FDR is working with my credit card debtors to reduce my overall debt and bring it to a more manageable single monthly payment. Actually, in four years, these much smaller monthly payments will totally pay off our outstanding debt. No more credit cards - except those we pay off monthly.
Hello Mr. Denney,
Thank you for the wonderful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
I'm really glad we decided to work with FDR instead of jumping into bankruptcy. The process was easy enough, and it didn't take long before a $14000 debt was cut in half. Looking forward to whatever other measures they can take to help us.
Dear Ms. Jackson,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
There had been a form that was sent to me for American Express but the amount due was not paid as it stated it would be. I had gotten the form notarized and submitted. I am now noticing that the bill is on the bottom so it appears that it was not paid. Otherwise, everyone has been helpful that have worked with me. Thank you so much!
Dear Ms. Simo,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
The only complaint would be that when I try to go to my Client Dashboard, it won't let me log in. It goes directly back to log in page when I put my UI & PW in and press 'login'. Overall, everything else is good - so far.
Dear Ms. Segura,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
Displeased with way debt is settlement. They said that they were working on paying some debt but I was told that last year and still the settlement I received approval for was displeasing to me. I thought that they would have started with the small amount and work their way up.
Dear Ms. Tyus,
We are sorry to hear you are upset with the settlement that was achieved. We would like the opportunity to reach out to you and discuss your account with you. Please let us know if you have a preferred time for us to reach out to you, so that a member of our Executive Services team may discuss your concerns.
Reviewed Feb. 9, 2017
From a place of juggling various accounts and paying what we could on each, to being faced with a major downturn in income due to illness, FDR to the rescue!!! :) Granted, the window goes a long way out to be finished with all the debt, but we know once it's completed, we have eliminated the monster at our door. Thanks FDR for everything and doing all you do in such a courteous and professional manner!
Hello Mr. Gamber,
Thank you for your outstanding review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
Rest assured that all your troubles will be taken care of by Freedom Debt Relief. Their customer service is so efficient and courteous. They return my call on time with my questions answered to my satisfaction. Thank you Freedom Debt Relief.
Dear Ms. Modena,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
Wonderful!! It has been my pleasure working with all of you. There is compassion and understanding you really care about your clients... Thank you so much for all you do. It's also very exciting seeing the progress. I will refer anyone that has had the hardships that I have. You make a little easier to cope with.
Thank you for your wonderful review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
I'm happy. I dislike the creditors calling me but I'm learning to deal with it. I've told them what FDR had told me but beyond that. I will take it. I highly recommend Lekiesha **. She is awesome on the help.
Reviewed Feb. 9, 2017
Freedom Debt Relief has made this process simple and has handled everything quickly. They try to contact me by email and text messages when a debt has been resolved and all they need is my approval. They go through an I.D. process during a phone conversation to make sure it's me they are talking to. Internet security seems to be a priority to them.
Hello Mr. Martinez,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
I was surprised to see progress so soon. I am very thankful they are there to help. This company really seems to have their act together in experience, with excellent simple instructions to clients they serve. I would definitely recommend them to others and probably will if I get the chance.
Dear Mr. Routier,
Thank you for your fantastic review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
I'm very happy and glad that my wife told me about Freedom Debt Relief, right now am sleeping better and with my open heart surgery that I had I could take care of myself and do better things. Thank you and all your staff, they are wonderful people.
Hello Mr. Rosado,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
I have had a great success story as of today! Freedom is always available and has an exceptionally friendly staff! Someone is always to be reached when questions needed to be answered! Highly recommend Freedom!!! I have already had the success story of paying off two debts and Freedom has been there for me throughout the entire process!
Hello Ms. Rauenzahn,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
Excellent customer service that treats customers with a friendly attitude and tries to resolve their problem or question as efficiently as possible. They give you peace of mind at a moment when you definitely need it. I am very pleased with the way things are going. They have started settling loans, and I feel very confident that they will continue to do a great job to my benefit.
Reviewed Feb. 9, 2017
I would definitely recommend Freedom Debt relief to a friend. They have been very helpful in answering my questions. Any concerns that I may have. They are always just a phone call away. I have already adequate progress with Freedom Debt settling one of my bills.
Dear Mr. Rice,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
I was getting desperate and growing depressed over my debt issues. At age 77 all I could think of was how this would affect my loved ones should I pass away with all of this unresolved. After speaking with the people at Freedom Debt Relief they put everything in perspective and started me on the way to debt recovery. Some debt is still there but now I have a goal and a workable program toward becoming debt free.
Dear Ms. Dahmen,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 9, 2017
are going to have to pay for it some time, and with interest". So the folks at FDR came to my rescue. They have been there for me, always giving great customer service, and providing peace of mind. I am so glad I qualified for this program and that FDR was able to help me.
Dear Ms. Mier,
Thank you for your outstanding review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Freedom Debt Relief helped me tremendously. They walked me through every step of the way. They were so patient with me. They quickly return phone calls and always pleasant. They helped me with my debt... And so glad I used them.
Dear Ms. Monti,
Thank you for the great review! We are glad to hear your experience has been so positive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
It was hard for me to admit that I was drowning in debt and getting nowhere. I had to act quickly and smartly. Freedom Debt Relief gave me the opportunity to resolve my debt and help me get back on track. It's a patience and waiting game, but it feels good to know that eventually, I will be debt-free and in a better place financially. Thank you Freedom Debt Relief.
Hello Ms. Fuentes,
Thank you for your great feedback! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I had lost my job and was already living paycheck to paycheck so being out of work and now working for much less I was feeling hopeless. I saw an ad on Facebook and I called. I spoke to a gentleman and was immediately given the information to get started. It was quick and easy. I do realize my credit is going to take a hit but at least I have a timeline when my debt will be paid and my creditors will get paid as well. For me this has given me peace of mind because I know I have this professional team of people negotiating the best deals for me and I will eventually be out of debt.
Dear Ms. Labossiere,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Wow what a Great Great service. This service helps to resolves debt problem, and gives you great peace of mind all in one neat little package. I would most definitely without a doubt recommend this service to family and friends.
Dear Mr. Quilliam,
Thank you for your great review! We are pleased to hear that you feel confident in referring our program to friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I was very worried when entering this program but with the people that I have talked with have assured me I am taking the right direction. I get all my questions answered in a professional way and they ease my fears. I still have a way to go but I feel confident that Freedom will be by my side and help me become debt free.
Dear Ms. Lesueur,
Thank you for your great review! We strive to provide world class customer service to all of our clients and we are happy to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
FDR has provided the support and relief for my family to finally feel like we can get ahead. We are starting to see the debts be paid off completely and on our way to becoming debt free. We look forward to the freedom we will have with our finances knowing that we won't be slaves to the lender anymore.
Dear Ms. Kelley,
Thank you for your positive feedback! We are happy to hear about the settlements you are receiving and look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Freedom is beyond an incredible help in tough financial situations. Most people in high debt sometimes get into a bind. I had been carrying some debt for many, many years. Freedom finally helped me get it into a comprehensive plan to take care of it. This laid aside years of worry for me, and that's more valuable than anything! Their services is prompt and always friendly, they truly understand what it's like for the struggling middle-class hard-worker that sometimes gets in over their heads. Highly recommend them!
Dear Mr. Banks,
We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Freedom Debt Relief has been a wonderful company to work with. I have been with the company since September 2016 and I have made progress with the credit card companies and paid off some of them already. Freedom Debt Relief has wonderful customer service too. They all very nice and helpful. I like that they send emails for communication too. When I signed up for Freedom Debt Relief it sure took a big burden off my shoulders.
Dear Ms. Meade,
We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I was skeptical at first, but after the first couple of months everything has been working out perfectly! My family and I have gone through a lot in the last few years and we are very grateful that there was someone out there willing to help us and guide us back to where we need to be. Thank you!
Hello Mr. Taylor,
Thank you for your wonderful review! We are very pleased to know that we have been able to assist you in some of your most difficult times and we look forward to continuing to assist you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
It has been a pleasant experience thus far. Tools and information provided is very simple to use and very informative. I would recommend this service to anyone that was struggling with excessive credit card debt. Just paying the minimum on your cards will never get you ahead.
Dear Mr. Coffman,
We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Feb. 8, 2017
The only problem I have is I still get a bill from Credit One. The one paid off as I understand. Otherwise very pleased. I will be glad when it is over so I can get my credit score back up. The people are educated and friendly. I am glad I went with Freedom Debt.
Dear Ms. Edwards,
We are sorry to hear you are still receiving creditor correspondence but happy to hear you are confident and happy with the progress of the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Freedom Debt Relief has been wonderful to work with so far. They have negotiated one settlement and are working on my next. So far they have done everything they promised they would! Very pleased with their assistance and the materials they have provided.
Reviewed Feb. 8, 2017
It's a great company to work with if you're having financial hardship. I would recommend them to anyone having credit card difficulty. They are very knowledgeable and keep you informed at all times of what is going on. They are very professional at what they do.
Dear Mr. Barnes,
Thank you for your positive feedback! We strive to keep all of our clients just as informed as we are with their accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
The experience has been good. Was hoping to have more accounts settled by now. Hope it moves faster. Credit scores for my kids are being affected since they were authorized users on three of the accounts. I was told that wouldn't happen. A little disappointed.
Dear Ms. Kamanda,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I owed major credit cards companies for loans over 40k. The loans I applied wasn't for me but for someone whom I haven't met. It was online dating sites. They promised to repay with double or triple folds so I took the chances. Since I could not made my payment and I approached Freedom Debt Relief to resolved my financial problems. I am happy that the FDR are able to resolved gradually.
Hello Ms. Wohlfarth,
Thank you for your positive review! We understand the frustrations of incurring debt from multiple scenarios such as yours, and we want you to know we are here to help you every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
This has been such a great way for me to get out of debt. All the service reps are always willing to help and answer questions I have. I had my first settlement in 5 months. I made the right choice! Thank you.
Hello Ms. Gordon,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
You guys have been great to work with. I am so thankful your company is around to help people like myself. Thank you so much. Being a single mom is hard. You guys are helping me get back on my feet. Thank you again. I proud to say I'm getting back on my feet and it feels great.
Dear Ms. Coffey,
Thank you for your outstanding review! We are proud that you chose us to assist you through your hardship and with becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Happy... fantastic job. Help me a lot to improve my credit back and start over with excellent credit. I was struggling with my divorce. They help me a lot to fix my credit. I'm starting again and my credit start going up.
Dear Mr. Awa,
Thank you for your wonderful review. We are so happy to know that we have been able to assist you so much during such a difficult time. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I have been very happy with Freedom Debt Relief so far. I have not been bothered by the debtors at all and they seem to be willing to work with FDR. Thank you. It is such a relief to get these paid off and FDR helping me out so much.
Dear Mr. Hilton,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I have found all verbal interaction via telephone to be prompt, helpful and a resolution to all questions I have raised. Additionally, the company has kept me informed on their progress on my program. However, the written replies to email inquiries are not as promptly replied to. Making a follow-up question via telephone or their webpage has prompt responsiveness.
Dear Mr. Reynolds,
Thank you for your kind review. We understand that email responses may sometimes take longer to receive and we do recommend calling in for the fastest response. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Hi I have been in the Freedom Debt Relief program for about 3.5 months now and it seem to be ok. The only thing I have a problem with is not returning emails or phone calls. You can reach Support but don't really ever answer your question.
Hello Mr. Henshaw,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I'm a recently retired veteran that fell on hard times financially. Moreover, the hardship has made it impossible to pay my debt. Freedom Debt Relief has solved my problem by making my payments affordable and by making things less stressful by communicating with my creditors on my behalf. They are my A-team.
Hello Mr. Kelly,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
I started using Freedom in July of 2016 and they have already helped me start to dig out of my debt hole. Without Freedom Debt Relief I don't know if I would have ever found a way out. I can't say enough just how much this helped give me peace of mind.
Dear Mr. Wheeler,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 8, 2017
Very helpful for clients in need. Make you feel like someone is here to help. In time when seems like no options are available for you they come through with a customized plan for client and business associated to resolve issue without you having to continue suffering and pain. Relief you can count on.
Reviewed Feb. 6, 2017
I am happy with the timetable that my debt resolutions is going. I am on schedule to be debt free by the timetable set if not sooner! My financial worries are gone and I am at peace. Thank you Freedom!
Dear Ms. Edwards,
Thank you for your positive review! We are so glad to hear that you are able to peacefully proceed with the program while we assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 5, 2017
I have been very satisfied with the help I have gotten so far becoming debt free. I am not there yet but it is a work in progress. All of the reps that I have talked to have been very friendly and helpful. This truly has been live changing for me, and could not have done without Freedom Debt Relief.
Dear Ms. Haynes,
Thank you for an outstanding review! We are ecstatic that the program has been life changing for you! We look forward to continuing to assist you through completion of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 4, 2017
This system is looking good at Freedom Debt Relief. It was a little slower in starting than I was told originally, but some of that may be hard to avoid. On my way now with first pay off deal with a large debtor. Nice arrangement FDR did with them! This is a good way to go for large old credit card debt! Would recommend this to others!
Dear Mr. Mason,
Thank you for your phenomenal review of Freedom Debt Relief! We are thrilled that you are so happy with the program and we appreciate you recommending us to friends and family who may need our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 4, 2017
We signed up with Freedom Debt Relief July 2016 - our representative Richard was very optimistic & more less a great salesman. We have settled 2 cards so far and after the hearty fees to FDR we didn't really save much, then Discover actually had us in collections so our savings was $600 but the FDR fees were $600 so no savings. Our credit scores have PLUMMETED and keep going down. We have A LOT of debt in the program and therefore our monthly payment into our account is hard to do every month.
THEN I was nervous of the 1099-c, I called Richard regarding my concerns. He told me to go ahead and file our taxes, that 1099-c is RARE and nothing to worry about... I filed our taxes and today went to the mailbox to find a 1099-c for $2000+ that we have to now amend our return and count as "income" - I called Richard and was told not to worry and he would help me with the 982 form (he never called back). I'm really nervous at this point, are we really going to be ok if we continue with this program or should we just go for bankruptcy?
Dear Mr. Blumke,
We are sorry to hear about the concerns that you are having with our program but we would certainly like the opportunity to discuss and resolve these items with you. Do you have a preferred time for someone from our Executive Services team to reach out to you?
Reviewed Feb. 3, 2017
We signed up with Jeff ** for the program to relieve some of our debt due to financial hardship. Jeff and the team are a great resource and super easy to work with. I would strongly recommend this service to anyone that is struggling with bills!
Hello Mr. Macek,
Thank you for your great feedback regarding your enrollment process! We hope the rest of the program continues to exceed your expectations! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 3, 2017
I am feeling so lucky to find Freedom Debt Relief. They make my life so easy making one payment on all of my credit cards. Also I want say thanks to Kathy who went through all over this program and educate me about it. Thank you Freedom Debt Relief.
Dear Mr. Lakhanpal,
Thank you for your excellent review! We are ecstatic that we have been able to assist you in becoming debt free and we look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 3, 2017
I still get bills from the companies... I loved how nice they were when I called with my trouble. Andrew ** was very polite and understanding. I was told that I had settled a debt with Kay's and yet, I still receive bills from them. This makes me worry it is not working.
Hello Ms. Gray,
Thank you for your positive feedback! Creditors can still attempt to collect on the debt once a settlement has been reached. Please reach out to our Client Services department with any questions you may be having about creditor correspondence. You may reach our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 2, 2017
Overall I am very satisfied with the service I have received from Freedom Debt Relief. I have dealt with Autumn the most and she is very pleasant and helpful. All the Cards I have received are awesome.
Dear Ms. Casto,
Thank you for your positive review! We are glad that you are satisfied with the services provided! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 2, 2017
Excellent customer service and support. We asked tons of questions, and repeated a few! All were answered quickly and we were never told "That's a stupid question" or "You've already asked that"! They walked us through each step of the program, both before and during. Would definitely recommend this program.
Dear Ms. Huron,
Thank you for your excellent review! We welcome all questions so that we can properly educate all of our clients on the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 2, 2017
FDR has been my life preserver in my sea of debt. Having lost one of my income sources, I could not meet my monthly obligations. The transition has been seamless. I am looking forward to completing the program without any problems.
Hello Ms. Cozanitis,
Thank you for your great review! We are here to support you through your hardship and do whatever we can to make the program as easy as possible for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 2, 2017
1st Class company and personal attention to my needs and progress! I would definitely recommend this company to others. Doing what they promised and always keeping me updated!! Feel as though I am making progress in debt resolution, thank you Freedom Debt Relief!
Reviewed Feb. 2, 2017
Freedom Debt Relief was a big relief to me after having brain surgery and became paralyzed. I could not work anymore and my creditors did not want to work with me so I called freedom and that was one less worry on my changing life. Thank you Freedom.
Dear Ms. Degannes,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped during your hardship is great! We look forward to assisting you through graduation of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 2, 2017
My experience with Freedom Debt Relief has been amazing. The customer service is very professional and actually help you with all your questions and do everything they can to help you with all your issues. They also send you emails to notify you on the status of all the accounts you are trying to fix. Amazing employees... Amazing company.
Dear Mr. Marte,
We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 2, 2017
Cindy was patient and thorough with me as well as answered my questions & returned all my calls until I was comfortable with moving forward with the program. I referred a close family friend to Cindy directly because of her assistance.
Hello Ms. Morales,
We appreciate your great review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 2, 2017
We are so happy that we did this. Freedom was always there to answer question or just to listen and explain. They never refused to help or explain in terms that we understood the process. We wax in it for less than a year and ours was paid. If you need help they will.
Dear Ms. Currington,
Thank you for your great review! We are thrilled to hear about the experience you had with Freedom Debt Relief and your success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
I was grateful to Freedom Debt Relief for taking some of the worry off of my shoulders and giving me a sound option to help me resolve my debt. I have had a few issues with automatic payments coming out at inappropriate times, but this problem has been addressed now, and hopefully it will continue to be a smooth process moving forward.
Hello Ms. Benedetti,
We appreciate your positive feedback and are pleased that your experience has been satisfactory. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
I have been with Freedom Debt Relief for almost a year. If you have always had good credit, the decision to do this is very difficult initially. But I don't regret going with them at all; in fact, it actually has been a relief. They went over the entire process and any issues I may have extensively at the beginning so I would know what to expect. I took all of their advice, thank God, and did exactly what I was supposed to. They have always been available to answer all of my questions. The client dashboard in my client account gives me all of my banking and payment information. The information they send you throughout the process to help you avoid getting into debt again has been very helpful. They have settled two accounts and have negotiated with two others, and fact that my stress level is well in check is worth every cent of their commission. In three years I will be debt-free, which would not have been possible without them.
I would recommend to anyone that if you can stomach the bad credit for a time, which again was very difficult for me at first, and can be completely committed to the program, it is worth doing to get that much needed fresh start. My bad luck may have caused me this problem, but it is nice to get that second chance, and that is what I got here. Keep up the good work, Freedom Debt Relief.
Hello Ms. Aveyard,
Thank you so much for your outstanding review of the program! We are so pleased to hear that you have had such great success within the program and that you would recommend the program to those around you who may need our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Service is excellent! My customer contact is very supportive and knowledgeable of guiding me through this refreshing journey! Freedom Debt Relief truly understands and explains the process completely and makes me feel very comfortable as they advise me through the process. Thank you Freedom Debt Relief!!
Hello Mr. Courchaine,
Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Outstanding customer service. They are very honest about the service they provide. The staff answered any question. Very easy to talk to. The staff provides you with all the tools you need to be successful and to reach your goal. Will work with you on structuring a payment plan that fits your needs.
Dear Mr. Di Pasqua,
Thank you for your great review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Debt relief. They have been a great service so far. I have continued to have calls from debt collectors. Hope soon for that to quit. The customer service has been done very well. I would like more follow-up on my accounts to see exactly where I stand.
Reviewed Feb. 1, 2017
Kind, courteous, knowledgeable and helpful. I have been incredibly satisfied since the first phone call I made to Freedom Debt Relief. They thoroughly explained the process to me, my anticipated savings, and how I could best relieve myself from debt in the next three years. Everything was very transparent and I received the documents explaining every aspect of the process. I have been incredibly pleased in the short time I have been with them... I am already making progress!!
Hello Ms. Lockhart,
Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Handling of Discover account. I received a letter from Discover offering a settlement by 10/8/16 which I forwarded to FDR. After no response or acknowledgment of receiving it I called and spoke to someone and they told me it was in my file and it sounded doable. I told them that Discover had filed a lawsuit and that I had spoke to the FDR atty. and they said that was fine. In the end it was settled between attys. The offer apparently never tried and I end up having to pay Discover more than $2000 over what my balance was when I entered.
Dear Ms. Knox,
We apologize for any confusion on your Discover account, although we are happy to hear it has been settled. If you have questions or concerns regarding the settlement that was obtained, please feel free to reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
So happy I got Freedom help me. They did great job for me. I would recommend them to friends and family and there we understand in with everything I needed know. They did great job for me and nice people. They kept me update with everything.
Dear Ms. Dupree,
Thank you so much for your positive review! We are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Although I have only been enrolled in the Freedom Debt Relief program for about 6 months, from the start to present day it has been a refreshing experience. Everyone I have spoken with has been very knowledgeable and conducted themselves in a very courteous, professional business like manner. The whole process was explained so that I understood the process and all of my questions were answered to my satisfaction. Although this is a difficult and stressful time, it helps to make it less difficult and less stressful, when the people I have spoken with at Freedom Debt Relief seem to really care and are there to serve you anytime you have any concerns.
Dear Mr. Robbins,
Thank you for your outstanding review and feedback regarding your experience thus far! We are ecstatic to know that you are feeling relieved of not only your debt, but also the stress you have been experiencing. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
I haven't been with this company but a few months or so. They are very helpful. Everything they told me they were going to do they have done. I am very pleased that I choose them to help me with all this debt. Would recommend them to anyone who is looking for help. Thanks again for your help.
Dear Ms. Jones,
Thank you for the positive review! We are just as happy that you chose us to be your debt settlement company and we look forward to continuing to assist you through graduation of the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
I'm very thankful I contacted FDR to help me with my debt. They jumped right on it and started negotiating on my behalf. My first debt cleared came pretty quick. I'm excited that once and for all I can get debt-free.
Dear Ms. King,
Thank you for your positive review and congratulations on your initial settlement! We strive to provide the best possible experience to all clients. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Customer service has been very helpful in their knowledge and helping to assure me that this is the way to handle this problem. It would be very nice if all of the consumers would contact your company and handle the arrangements quicker so that they know that I am doing my best to get the balance owed paid.
Hello Ms. Howard,
Thank you for your positive review! We are glad to hear your experience with our Client Services department has exceeded your expectations and we look forward to continuing to assist you through graduation of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
I am well pleased with FDR so far. It has really lifted a burden off my shoulders. I am so glad I found out about this program. Everyone has been so helpful and professional. I would recommend this program to anyone needing help with their debt situation.
Dear Ms. Owens,
Thank you so much for your review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Great good choice. I would recommend to friends and family. I always feel that someone has my back, no more worrying and sleep easier. Since joining freedom I've been able to hold on to some money and also able to go out to dinner and movies
Dear Mr. Talavera,
Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
The level of service and commitment that this organization brings is outstanding. They perform their service with respect and understanding of your situation. The customer service agents on the phone are knowledgeable and efficient. I highly recommend FDR if you need help in this area.
Dear Mr. Santini,
Thank you for your superb review of Freedom Debt Relief! We strive to provide the best in all aspects of our program. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
I've been very happy with my experience with Freedom Debt Relief. So far they have been very straight with me. I contacted them and they assisted me in setting up all my credit card accounts. I have chatted with their representatives several times and they were very nice and responsive to my questions.
Dear Mr. Rodgers,
We appreciate your positive review! We strive to provide world class customer services to our clients, while making the program as easy as possible. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Still receiving calls and letters from creditors 4 months later. Other than that everything is great. Experience with the company as far as taking care of problems has so far been resolved. Our debt is due to be paid off in four years. We are hoping for quicker settlement times.
Hello Mr. Clark,
Thank you for your kind review! Our Client Services team will be able to assist you with any creditor calls you are receiving. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Freedom debt relief has been helpful. The customer service is always available and willing to help with any questions. All I have had to do after the initial paperwork and set up is to sit back, pay the monthly fee and let them do the rest - very nice experience.
Dear Mr. Montemarano,
Thank you for your great review! We strive to ensure the program is as easy as possible for all of our clients and we look forward to your success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Very happy and excited to be in this program and get this debt resolved in the near future to secure my retirement years. The financial secure will mean I can enjoy my retirement and not have to work until I am too old to enjoy.
Hello Ms. Evans,
We are very happy to hear that our program will help you reach your long term retirement goals! We look forward to helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Always there to help with and positive answer and good attitude. Thanks again for all lawyer involve in the litigation and customer services and also quick respond and hoping that in the near future I will be relieve of all those debts and continue with my life with happiness. Thanks again.
Hello Mr. Brea,
Thank you for your great feedback of the program! We are beyond pleased to hear that regardless of litigation, you still found the program to be beneficial and exceed your expectations! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 1, 2017
Freedom Debt Relief has been very helpful resolving my outstanding credit debt in a timely manner. I have had easy and accurate communication with them. I would recommend them to anyone looking for debt consolidation. They're very proactive and efficient.
Dear Ms. Lane,
Thank you for your kind review! We appreciate your referrals those around you who may also be in need of our assistance to become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 30, 2017
I rate this company very highly. All the representatives are courteous, knowledgeable and patient. I submitted a request by help through email. A representative called me back within a few hours. He was very knowledgeable and explained the program, what to expect and answered all my questions. I set up a payment plan very quickly. I would recommend this agency to anybody that qualifies for the program.
Dear Ms. Johnson,
Thank you for your fantastic review! We are ecstatic to hear how well the enrollment process went for you and we look forward to assisting you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 28, 2017
I've been working with Freedom Debt Relief for almost 6 months now and they've already helped me close out one loan and saved me over $2000 to date. Looking forward to becoming debt free in the not too distant future. A great support team and online resources as well.
Dear Ms. Landers,
Thank you for your wonderful review! We strive to provide the utmost customer service to each client, along with multiple resources to manage and check on the status of your account within the program, such as your personalized dashboard. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 28, 2017
I'm not really satisfied with the fact that most all of my debt will be turned to collectors and possibly sued, and in doing so my credit rating is getting abused in the meantime. I'm in a debt repayment class right now, learning about budgeting and reducing my debt on my own, using a progressive ascending technique. I guess what I need to know is are you aggressively pursuing these debtors or are you waiting to contact them after a certain time period. I would like to know.
Dear Mr. Bailey,
Thank you for your review! We understand the questions you have and the concerns you are experiencing and we would like the opportunity to discuss these with you and resolve any questions or concerns. Do you have a preferred time for someone to contact you? Otherwise you may reach our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 28, 2017
So far Freedom Debt Relief has negotiated and settled 2 of my credit cards. While they work on eliminating the debt that I accrued it's a breath of fresh air knowing I have experience individuals working on helping me to be debt free in a few years. I look forward to my completion date. Customer Service representatives are also very kind and understanding to one's needs.
Dear Ms. Jefferson,
We are delighted to receive your review! We work hard to provide world class customer service to each client and a comfort knowing that we are diligently working to settle all of your enrolled debt.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Jan. 27, 2017
The customer service is one of the best. The program is very helpful to me. They are able to negotiate with my credit card companies where they wouldn't even acknowledge my comments or phone calls. I would recommend the program to anyone. Thank you!
Dear Ms. Harris,
Thank you for your kind review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the exceptional customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
They keep you informed of when they have paid something. The customer service representatives are very good about calling you and letting you know who they are working with. And always well informed and make sure that you understand what they just explained to you. Simple process great gain.
Reviewed Jan. 27, 2017
Helping me improve my financial well being. Helping me to resolve my debt rather than filing bankruptcy. I appreciate all the support and help they are providing me with. Negotiating on my behalf to reach a common goal. Thank you so much!
Hello Ms. Turner,
Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
We are very pleased with Freedom Debt Relief so far. Very courteous employees always take time to listen and answer all questions! They are working to resolve all our debts. As of today two have been taken care of. We would recommend Freedom Debt Relief to all our friends. It's been a comfort and no hassle because they take care of everything!
Dear Ms. Russell,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
This was the best decision I have ever made! Freedom Debt relief is LIFE CHANGING!! I would recommend this to anyone. Everyone I have come in contact with are compassionate and caring. Website is very easy to navigate. Anyone thinking of doing this... DO IT.
Hello Ms. Rezler,
Thank you for your kind review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
I haven't been in program long enough to have an experience. I had no choice but to go this route but I'm so sad my once 730 credit score has gone down to 576. I pray it get better. I'm really nervous but I'm going to see it through.
Dear Ms. Robinson,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
Jeff was professional. He explained the program clearly, he made me feel comfortable speaking about my finances which is very personal. I will definitely recommend to friends and family. This will take a big burden from me, and will be able to focus on some personal issues.
Hello Ms. Espinoza,
We are very pleased to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
I was very well informed and had all details explained in terms that I would understand. I see this as a opportunity to get out of debt and relieve me of much stress. Without a doubt I will recommend your company to any I can see that needs your help. You are true professionals. In my Navy terms "JOB WELL DONE." I salute all of you. Thank You very Much!
Dear Ms. Heffner,
Thank you so much for your outstanding review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
I owed Circle Back Finance over $9000.00 and through Freedom Debt Relief I was able to get my Debt lower to $4700.00 and will be paid off in one years. This free up money that I need for other things. Give me more money to spend on groceries.
Hello Mr. McCombs,
Thank you for your great review and congratulations on your first settlement! We are glad to know you are experiencing the positive impacts of the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
We have seen a reduction in bills and have had good results. Website is easy to navigate. Customer service is great. I would recommend to anyone who is having financial problems. Also, it has freed up money in my monthly income to help. Will not get myself in this situation again.
Dear Ms. Giattino,
We are pleased to receive your positive review and are happy that your experience has been great thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
Jonathan ** was great in helping me feel more comfortable about this program and understanding my past experiences with other programs that have not helped me. He wasn't negative towards me as others in the past and recommended bankruptcy. He did everything that he could do to make sure that I better my credit and debt, in the long run. I feel this is finally the program that will help me get out of debt and not be as stressed to figure out how am I going to pay the bills. I would recommend this program to friends and family. Thank you.
Hello Ms. Scribner,
Thank you for your great review of the program! We are pleased to hear about the experience with your Account Executive and look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I just want to say that everyone I had contact with was professional and answered all my questions. I was a little unsure of this at first but it is working just as they said. In a few years I will be debt-free. Thanks to Freedom Debt Relief.
Dear Ms. Quappe,
Thank you for your kind review! We provide world class customer service to all of our clients so that questions are answered in a professional and timely manner! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I am 8 months into the program and most of my debts have already been settled. In the first weeks after signing up, I wasn't sure I was doing the right thing and lost a lot of sleep. I always paid my bills on time and this was new for me. The fact was that I was spinning my wheels trying to keep up with payments to my creditors and given the amount of debt I had accumulated, my good credit score wasn't sustainable anyway. I can't wait to be debt free and work on getting my credit score back up. I have been living on a fair budget and committed to not getting in this position again. I'm truly grateful for the work FDR is doing on my behalf. The customer service people are great and I do call them often for re-assurance. The electronic dashboard, however does need improvement as it is slow to "catch up". Also, slow responses from CS when I make inquiries via the dashboard, thus I call often.
Dear Ms. Burnette,
Thank you for your fantastic review! We appreciate all of the feedback that you have provided us and we are glad that you chose us to help you on the path to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
My first debt was well negotiated and I am happy to see the rest also negotiated in a similar way. I have about 6 more to go through so I know it is a long road but I am glad I found this way and hope that at the end of the process I can be debt-free and able to take care of my life.
Hello Mr. Koomson,
We are thrilled to know that your debt is being settled and you are on the path to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
You guys have taken so much stress off of me financially. I see light at the end of the tunnel. I have so much more hope about my future. I am able to reach my goals now. Thank you guys so much for all you do and have done.
Dear Mr. Jenkins,
Thank you for your positive review! We look forward to helping you become debt free and accomplish your goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I am very happy with FDR. They have been helpful in every way possible. I would recommend this to anyone who is in debt and needs help. They had one of my cc settled in 2 months. It has been a big relief knowing that someone is helping me reduce my debt that I thought I had no chance of ever resolving. I am completely thankful for them.
Hello Ms. Pluskota,
We appreciate your great feedback and we are very happy to hear about your success within the program thus far! We look forward to assisting you through graduation! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
We are in the early stages of paying off debt & so far Freedom Debt has helped fairly well. :) The account representative is great about getting the documents I email him to the negotiations team. This makes it easy for you to get them settlement offers you receive in the mail. Would recommend them to anyone looking to get out of credit card Debt.
Hello Ms. Gray,
Thank you for your positive feedback about the program! We are pleased to hear you are maintaining contact with our Client Services department and receiving settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I am very happy with the way Freedom conducts business. The sales (?) person who initially contacted me, Laila ** in Arizona, SOLD me on what FDR could do for us to help us pay off our debts. There were 2 glitches in the process for me. First, I was told & believed it would be no problem to defer payments to FDR if we got in a bind. When I called to arrange a 1-month break, the FDR person lectured & made it unpleasant to delay 2 payments. I don't advocate delaying payments to FDR but it was absolutely necessary for us that month. Otherwise, I felt very good about the FDR experience. We will be debt-free in approx. 5 yrs. A very valuable lesson has been learned here.
Dear Ms. Gressett,
Thank you for you review! We are pleased to hear your Account Executive provided exceptional service and we look forward to assisting you in becoming debt free through the remainder of your program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
The sales rep that enrolled me lied about the process and misled me about the results. I would never do business with them again, and I tell everyone I know not to use Freedom Debt Relief. I paid a lot of fees and got no results anywhere near what they promised.
Dear Mr. Azevedo,
We apologize for the less than satisfactory experience you have had with Freedom Debt Relief. As a member of our Executive Services team, I would like the opportunity to reach out to you and resolve your concerns. Do you have a preferred time for me to contact you?
Reviewed Jan. 25, 2017
Because of the way the days fell in January, my monthly payment due on the 28th of January would not be available until 2-2-17. The representative was very helpful and my e-mail printed out an updated payment schedule showing the payment of 2-2-17 and the rest of the payments going back to the 28th of each month.
Hello Ms. Vallee,
Thank you for your positive review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I started in August 2016 and they said it takes about 4 months before the 1st settlement. So about the 2nd week in December I received an email that they have reached a settlement for more than half of what owed. Then in January I received my 2nd settlement for more than half of that one. So I can tell you they are really doing what they said they would. I can't for my next one.
Dear Ms. Billington,
We are grateful for your feedback and we are so glad you are now receiving settlements and seeing the savings and benefit of the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
The staff is very knowledgeable about the credit system and very professional in their demeanor. I am totally satisfied with the results to date. I have recommended this service to other members of the family and at least one has started their journey with Freedom Debt Relief.
Dear Mr. Reyes,
Thank you so much for your great review! We are very happy to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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