Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 10, 2017
My credit card debt is much lower than I hoped it would be with the assistance of Freedom Debt Relief. They really worked with me. I have 2 credit card debts lowered and 1 more to go. Now I have the money for the things I need... Thank You Freedom Debt Relief!
Dear Ms. Finch,
Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
They have been really good to help with my high credit card. They have kept me informed on my financial services. Would recommend to anyone having trouble. Would like to see gone with this but I know they are doing all can with what I can pay.
Dear Mr. Sturgill,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Freedom Debt Relief is a very professional company, always on time and making sure the process is completed... Excellent technical support, and awesome strategy to make sure the consolidation process is completed as soon as possible. It's the best decision on my entire life... Highly recommend Freedom Debt Relief to support any debt consolidation procedure.
Dear Mr. Servin,
We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Being a cancer patient with mounting debt Freedom Debt Relief has helped me through some tough times. I'm quickly seeing accounts being resolved and I'm seeing some light at the end of the tunnel! This is a much better solution than bankruptcy!
Dear Ms. Grimmer,
Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I have had nothing but a great experience with Freedom. They are very professional and very helpful with any question I have had. I would definitely recommend them to anyone with debt problems. When I call in if it is something they need to research they get back with me on a timely basis. They give you an account you can go into and watch the process keeping you informed as to what is going on with the account.
Hello Ms. York,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
This is not what I expected, am being frustrated with the phone call the credit card owners. I cannot turn on the house phone neither my cell phone. When driving at work my cell phone rings. The house phone start ringing, from 6 am to 8 pm. My heart rate goes up because of this frustration. When I looked at the balances on those credit card they are too much higher than they were. It's going to 6 months now. Frustrated.
Dear Ms. Manaen,
We apologize for any frustrations you are experiencing within the program thus far. We would like to discuss how to minimize, if not completely stop, the calls you are receiving, as well as, resolve any other concerns you may be having. Please let us know the best time that we may reach out to you!
Reviewed May 10, 2017
In just three months I was able to get my first account paid off. Freedom Debt Relief has given me hope to get the financial relief that our family needs to lead a happy stress-free lifestyle. I am so thankful that I have put my faith and trust into this wonderful program!
Hello Ms. Julian,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am completely satisfied with the results FDR has made for me in resolving my debt. They have been quick and responsive when I have had questions or concerns and always had an answer. Would definitely refer them to anyone in this type of situation.
Hello Ms. Graf,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I was with Freedom Debt Relief for about 8 months now it seems like. I was making my payments no extra fees. Then a sister company, Consolidation Plus contacted me and paid off all my debt and my credit score is slowing rising. Once I pay off all the consolidaton loan I will be completely debt-free with a high FICO Score! Definitely recommend.
Dear Mr. Sarukhanova,
Thank you for your feedback and congratulations on your success within the program thus far! Our Consolidation Plus program can certainly accelerate the process and overall reduction of debt and we are happy to hear it is working for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I have had a great experience so far with Freedom Debt Relief, my debts are starting to get resolved and I am starting to feel less stress. I really wish I would have done this last year, but I am finally on my way to a debt-free life, thanks to Freedom Debt Relief. I have been with FDR since November 2016 and three of my 13 accounts have been resolved, couldn't be happier, again thank you FDR.
Dear Ms. Blattler,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
This was a very hard decision for me to make but once made, I am happy with the results so far. It did take a little more time to get the ball rolling than I thought it would but once started it continues to roll. Out of the 12 accounts that I surrendered, 2 are almost done, and 5 are in the works. Customer service is pretty good as well, they get back to you within one day with answers to my inquiries.
Hello Ms. Thomas,
We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
My experience with this company has been absolutely amazing. The staff has been so helpful and understanding. They have taken one of the biggest mistakes I've made in my life, and turned it into a learning experience. I actually feel like there is light at the end of the tunnel! I can't thank them enough for what they are doing for me!
Dear Ms. Caraway,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Process for signing up for this program fairly easy to follow. Agents very polite, respectful. Any time I call my questions are answered promptly. Only negative is transparency in their interactions with my creditors. When I express concerns I am quickly reassured. Only 1 resolution so far, praying for more soon.
Hello Ms. Greear,
Thank you for the positive feedback you have provided. We understand the concerns and stress related to this initial process but we want you to feel confident in choosing us to help you become debt free! You will continue to see settlements and resolution of these debts, as funds are accumulated in your dedicated account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
The only problem I have had is no response to my emails. All I needed to know was that they were received. Other than that I am very happy. I like that I am getting my debt paid off quickly and efficiently. All the people I have spoken to on the telephone have assured me of my progress and that all problems are being handled.
Hello Ms. Gallimore,
Thank you for your feedback! We apologize in any delay in response through our email support. The fastest way to get answers to any questions would be to call in to our Client Services department. We are glad that all of your experiences with our advocates has been positive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
They have helped me greatly in trying to get out of debt. Little by little I'm finally starting to see it all paid off. I have no suggestions only happy things to say about this place. I would recommend this to people and use it later in life if I need again.
Dear Ms. Givens,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Chris ** was very professional, seemed to be very knowledgeable, and most of all he seemed to really seem like he cared about helping me. It has been a tremendously hard last 6 months and he seemed very sympathetic helping to relieve the amount of stress I am under due to debt.
Dear Ms. Corcoran,
Thank you for your great review! We are very happy to know your Account Executive, Chris, was professional and knowledgeable when enrolling you into the program. We are confident that the remainder of your experience will be just as great! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am sending this message because I feel that your company should know about my experience with Freedom. Prior to going with Freedom I researched and talked to several other Debt Relief Companies about entering into a program. Plain and simple I choose Freedom because of ONE person, Nicole **. She was friendly, pleasant, caring, and helpful in understanding the program. She took the time to answer all my questions and I never felt pressured like some other companies. I am a Manager in Sales and Nicole is the type of person we look for. I believe you are lucky to have a great employee which can be challenging these days!
To be honest as far as 2 other employees I was not really happy with. My welcome call was very difficult to hear and understand what the rep was saying and I felt rushed. Also, called again with another Rep. and was very difficult to understand her. My recommendation would be to utilize Nicole as a Trainer on how to speak clearly, friendly and try to meet the customer's needs. Whatever your company is paying Nicole she is earning every penny and should get a great review on her next review. I deal with a lot of customers in my field and Debt issues always come up. I would be more than willing to give them Nicole's number if they are interested in a program.
Reviewed May 10, 2017
I am extremely pleased with how my account is serviced and the progress that I have made. Though it takes a little bit of time to build up your account, it is very worth it. The fast turnaround time is great as well. I am excited to get this all behind me! Thank you Freedom! :)
Dear Ms. deHaro,
Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
FDR was able to settle two debts very quickly, and stop garnishment. My credit score has started rising, leaving me very confident. They are true to their word, which is hard to find anywhere this day and time. I just want to say thanks for all the help and intervention.
Dear Ms. Norfleet,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
With much reluctance I called Freedom Debt Relief finally accepting that I needed help. I connected with Linda **. She is Great! Linda was very professional and thorough. She was easy to communicate with, kind and pleasant. Linda very patiently answered my questions and eased my concerns. FDR so far seems to be a highly efficient company.
Hello Ms. Christensen,
We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
We've had a great experience with the folks at Freedom Debt Relief and we finally have a plan for paying off our debt and gaining financial freedom. It is a great feeling to know that we can be debt free in a matter of a few years. I highly recommend this program to anyone who is dealing with large debt and struggling to make minimum monthly payments. There is a better way!
Dear Ms. Webster,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
I had some credit card debt that I wasn't sure how I would be able to pay off. I started searching for possible solutions and Freedom Debt Relief kept coming up. I thought that it was worth taking a chance and I was under no obligation to accept their help. They asked me all of the initial questions that would help them assess how much I would have to pay back if I sign up with the program.
Freedom Debt Relief told me that I would need to do a little more work on my end, but after that they will negotiate with the credit card companies on my behalf. Having a reset button with credit cards and learning to rely more on cash for purchases is probably one of the best learning experiences that should have been taught in schools as a requirement before they send graduates into the world. Especially if kids are not being taught at home.
Hello Mr. Stashek,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
I hated having to deal with all the credit collectors phone calls from 8 am to late at night everyday. They were very good at negotiating with the credit card companies. I wish however it didn't take so long. I feel your customer service is topnotch!
Hello Ms. Adamson,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2017
So glad to see my debt starting to go away. Peace of mind for me. After getting divorced I ended up with 2 credit cards that my ex and I racked up. I felt like I was never going to get rid of them. I have hope now.
Dear Ms. McBride,
Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2017
As I move along in this process, I have had nothing but good experiences so far. I have gotten instant responses to any questions or concerns I have had in regards to accounts or creditors and friendly, concerned, and professional people to talk to.
Hello Mr. Martinez,
Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2017
Nothing negative to say! Fantastic experience, very courteous & helpful, always professional & would 100% recommend to a friend. Each and every person that I have encountered on the phone has been most pleasant and was able to provide the information or knowledge I was seeking. I could not be more pleased with Freedom Debt Relief!
Dear Mr. Thomas,
Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2017
Jacob ** was my second contact at FDR. He is very kind and made personal connections with me. He answered all my questions and put me at ease regarding of my issues. He checks in with me regularly and I is available to answer all of my concerns with quick responses. So far I am very pleased with the outcome.
Dear Ms. Marie,
We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2017
The people at Freedom Debt Relief have all been incredibly kind to me during this process. Overcoming debt can be very embarrassing, but they make the process as seamless as possible. I'm coming from having a lot of medical problems, which is how I amassed my debt. I'm so glad I've found this company who is helping me so much.
Hello Ms. Nintzel,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
Everyone was kind and did their jobs well, in getting my financial problems settled and bringing each amount to the amount possible, and in a fair amount time they able to get my credit back on track. I consider that most important of all, thank you.
Dear Mr. Airington,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
Danaya was very well versed in the knowledge and workings of the program. Extremely helpful and patient. But as for CSS, I sent email per their phone instructions on how to add a creditor. They never responded as I asked and do not know if the creditor was added. I already stopped my auto deduction to this particular account. So I'm a bit concerned.
Dear Ms. DeSanti,
Thank you for your excellent review of Danaya! We are very pleased to hear your experience with enrollment was successful. Please contact the Century Support Services Customer Service department at (888) 913-8784 with any questions or assistance with your account!
Thank you!
Reviewed May 5, 2017
Very appreciative of all your hard work in helping me clear up debt to feel the freedom. Support staff has been very cordial when I call with the many questions that I had with getting the accounts cleared up. Always enjoy getting an email showing that another settlement has been made. Thank you all for such great help.
Dear Ms. Draper,
Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
They help me pay my credit cards and loans. I feel very happy for that and I am recommend to my family and friend, because you can solve all your debts in short time for less... I am just paying an estimated half of my debt.
Hello Mr. Fernandez,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
I have no complaints, they have done everything they have said they will do. They answer question whenever I have them. They have taken a HUGE!!! HUGE!!! Burden off my family and I have actually recommended them to my boss, and my co-worker. Their payments are in my budget, and several $100 less than what I was paying, and I am getting somewhere instead of just throwing money at them.
Dear Ms. Goodrich,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
Private individual who chose Freedom financial to assist me with my debt. Their legal team as well as their advisors have been helpful as well. I have been very pleased and satisfied with their results. It's been a real relief knowing there are companies like Freedom financial to help people get out of debt.
Hello Ms. Woodworth,
We appreciate the kind review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
I am very happy to get my first settlement so quick. Just a little disappointed I have only had the one settlement. I know this takes time. I am pleased with the communication with Freedom Debt Relief. I hope I hear soon that other cards have been settled.
Dear Ms. Hobson-Garcia,
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I would like to say that FDR has done wonders for me and my stress levels. Quentin ** has been a Godsend for me. I have told several people about FDR already. I will tell others also. If you are in debt, give them a call, they are very helpful, kind and very considerate. They truly understand your problems and can give other options to help you decide what to do next.
Dear Ms. Edgel,
We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I'm writing to voice my satisfaction w/ Freedom Debt Relief. This company gets an A+ from me. They're efficient, they offer an easy to use website, and they provide excellent customer service. Please consider using them if your debt has become unmanageable.
Hello Ms. Dean,
Thank you for your positive feedback of the program! Helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! We are thrilled with the experience you have had within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Betsy was the best ever!!! She was so personable with my financial situation and helped me in every way possible!! She is the amazing agent!! Kudos to her!! I felt the weight taken off my shoulders instantly. I feel so much better after speaking with her.
Dear Mr. Neal,
Thank you for your fantastic review of your Account Executive Betsy! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Customer service has been very prompt and courteous.The process of negotiation has been a bit slower than expected. Text messages are very helpful as well. Monthly payment drafts are occurring without issues and I was able to change my due date without issue.
Hello Ms. Yarhouse,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
My nerves get the best of me; I tend to get emotionally involved in this process; the staff at Freedom really helps me focus and have a clear head regarding the process and progress of the debt settlements. Each time I received a notice or email then the Freedom staff helped me understand how to handle the communication.
Dear Ms. Wiemer,
Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
So far my experience has been very good. I am happy that there is someone I can always talk to if I have any questions. They receive my correspondence and they notify me. I like the client dashboard – I can always look at the progress of my account. I like how smooth everything flows when you actually have a live person at the other end when you call.
Dear Ms. Palmarin,
Thank you for your wonderful review of the program! We strive to make sure all of our clients are receiving excellent customer service, not only through our inbound customer service department but also through email and dashboard correspondence! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I appreciate all the help you are giving to my project, especially the Discover, and how you reached an agreement with them, and looking forward to your future help. I am sorry I don't have more funds available but I am a widow of 5 YRS. And my husband job had no retirement, I live on my Social Security, it’s the most I can afford, and again I appreciate everything you people are doing for me, and looking forward to future.
Hello Ms. Wilkes,
Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt! As long as you continue making your scheduled deposits, we will be on track to getting you debt free as quickly as possible!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
At first I was having a hard time finding the time to talk to a counselor due to my job since they worked to 5:30 PM, and I worked till 6:00 PM. Then one referred me to another counselor who works late, She really helped me with a very calming, caring way.
Hello Ms. Reeser,
I am very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Just satisfied but could improve on answering emails after info has been faxed or emailed! I have sent several emails and asked that someone let me know that they have received it to no avail! Customer service answers call promptly but would prefer to have someone handling my account that I could talk to each time!
Dear Ms. Simoneaux,
Thank you for providing your feedback. We do typically have a longer response time with emails than we do with phone calls, due to the high volume we receive every day. The benefit of allowing multiple advocates access to assisting you with your account is ensuring that you always have prompt response to your questions! You never have to worry about the person who is handling your account not being available, because we all are able to assist you when you call in! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Best decision I have ever made to get me back on the road to financial security. Staff has been understanding and helpful throughout the process. It is a great feeling when you receive a settlement offer from FDR and you accept the offer and see your debt decreasing dramatically.
Hello Ms. Arndt,
We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed May 4, 2017
Sean, my rep at FDR, was very thorough with all explanations, and very patient during my decision making process. Once on board, they have settled two accts that I have been unable to settle and that were dragging my credit down. Just do it!
Hello Mr. Finlay,
Thank you for your positive review of the program and your Account Executive, Sean! We look forward to continuing to assist you in becoming debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Making this phone call and feeling a bit uncertain due to many of the negatives I have heard were all put to rest by this excellent Debt Specialist - Felicia **! Being a Technical Recruiter in the finance world I usually have a good insight into people. Felicia is warm, friendly and excellent at her job. I felt like she does her job a lot like me - goes that extra mile and truly cares for people. Felicia answered all of my questions in such a professional manner – a great connection. I pray that the rest of this journey goes as smooth as Felicia made the introduction into "Freedom" from a bit of a nightmare that so many of us get caught up in. Thanks Felicia. I will recommend you to anyone in need!
Hello Ms. Bilardi,
We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I couldn't be more pleased with the service I have received from Freedom Debt Relief. They took the pain and worry out of trying to meet the obligations that I was buried under. Every step of the way has been pleasant and very helpful. The staff is very knowledgeable and it shows. Thank you Freedom Debt Relief for helping me.
Hello Ms. McClure,
Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I would highly recommend Freedom Debt Relief!! Such great People to work with and Always put your mind at Ease!! They are on your side and here to help you... hold your hand at times and say it will just fine!! We enjoy talking and checking on our dashboard. Sure wish we would have done this a long time ago!!
Dear Mr. Bean,
Thank you for your kind feedback! We understand your hesitation and concerns but we are pleased to hear that our team is able to alleviate some of that stress and those concerns while assisting you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I'm happy with you guys are doing very good work with me. And I will send a message to all my friends and family, I thank you so much for helping me. If it was not for your company I would of gone bankruptcy. We was looking on the tablet and saw your name and thought we would give you a try and happy I did. Thank you very much.
Dear Mr. Curiel.
Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Customer service was. Great!!! I dealt with Betsy **. She Was excellent!!! I would tell friends to deal with her. She really knows her stuff! Thank you so much Betsy!!! Betsy explained the program because I was with another company and my balances were not going down plus they had a fee of 50 dollars monthly!
Dear Ms. Canossa,
We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Betsy. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have had no problems. Always able to answer questions I have had with no problems. They have been a lot of help to me and my family. They have taken care of everything. Logging into your account and checking and keeping track, the website is user friendly.
Dear Mr. Jeffries,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I am very pleased with the negotiations of my creditors. I am bothered about the effect it has on my existing credit. I hope I will be able to rebuild my credit. The customer service is very nice to deal with. I keep getting letters from different creditors about post dated checks which I don't understand.
Dear Ms. Kinney,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I am so pleased to be with Freedom Debt Relief. Everyone that I have been in contact with was so helpful and knowledgeable. One of my debts was paid off in record time. I would gladly recommend to friends. Thank you for helping me.
Hello Ms. Stovall,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
So far I am satisfied with the assistance program I am enrolled in for FDR. I wish things could move quicker, but I am paying a very large amount to try and get these debts resolved. I wish their loan option through the sister company had a more favorable rate and cost. When you are maxed out with what you give monthly, and they offer a quicker way to proceed, the increase of the amount they offer is not possible, but this is a secondary issue. They have fulfilled what they said they would do so far and I appreciate the help in the financial matter.
Dear Mr. Eighmy,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Using your service has been a great experience. Each representative I have spoken with has been very nice and very professional. All of my questions have been answered in plain and simple terms. I really love using the client dashboard. Thank you.
Hello Mr. Cisneros,
Thank you for your great review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Just got started not long ago with help from Freedom financial. So far have been very happy with progress and program. Going better than I have anticipated. Calls from creditors have gone down tremendous. Was worried about my credit score but it done exactly what they said would do. "It would go down but don't worry it'll come back up in few months." So far it's true what they say.
Dear Mr. McMahan,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Feel like I can see the light at the end of the tunnel now with this help from Freedom Debt Relief. Never thought I would be able to eliminate my debt but with their help I am on the way. Customer service was so helpful and made my decision easy and comfortable. If you are undecided and need help this is your answer.
Dear Ms. Zumpe,
Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Much slower response time than indicated. Different responses from reps. Initial contact stated I could call her anytime is no longer taking calls. She was great in getting me to the right people and did not have same experience with customer service.
Dear Ms. LaRue,
Thank you for providing feedback on your program. We are sorry to hear about your concerns with response time and customer service support. For the fastest response to your questions or concerns, please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Great company. Best decision I've made. I'm saving more money now than ever before. I have told some of my friends that are paying on cards and seeing no results on the bill going down. This truly is the best thing for me right now. Only problem I have with this company is they didn't tell me the money is from the amount you owed. Not the amount the credit card company would get paid. That needs to be told to a customer before they sign.
Dear Ms. Clark,
Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I'm very please to be on the program and thank you very much for your support. I would recommend to a friend if they have any type of financial hardship and family. Every time I call I get good reviews. Customer service very helpful and thankful.
Hello Ms. Wiley,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Freedom has been great to work with and I am satisfied with their assistance in becoming free from debt. My son however who shares my first and last name now has some serious financial, credit and court issues due to apparent crossover and failing to verify all personal information on accounts. Not sure how to repair this for him.
Hello Mr. Byron,
Thank you for your positive feedback regarding the program! We are glad you enrolled and look forward to helping you become debt free. Any occurrences with your son would be unrelated to the program, as we do not report to any credit agency. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
My wife and I are very easygoing to help you solve our financial problems. It is a tranquility that we have. Very good professionals. We have solved some debts. Thanks FDR. If you have debts you trust in FDR. They will be willing to help you.
Dear Mr. De Santiago,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Freedom Debt Relief was able to negotiate very favourable terms and conditions for the settlement of a debt to both you and the creditor's complete satisfaction. We recommend them with no reservations if you are faced with a situation of a similar nature.
Dear Mr. Garcia-Ribeyro,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Organizing the debts making it go down quickly with monthly fee helps heal the credit card trap. Makes a real difference in high interest rates of credit card debts by speeding up the payments and I am very pleased with Freedom Relief.
Dear Ms. McVeigh,
Thank you for your positive review! We look forward to continuing to assist you in getting debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
This was the best thing I did by getting help from FDR who already settled one of my cards. 2 more to go. I am happy with them. Thank you FDR. This company can anyone to become debt free. Someone is always willing to help. Very satisfied.
Dear Mr. Lee,
We appreciate your outstanding review! We are elated to hear about your wonderful experience between our negotiations department and our Client Services department! Thank you for recommending Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I am happy with the work they did. l recommended to anyone. Thank very much Carlos **. They did a good job on my bills. Everything is getting there. Everything is satisfactory. No complain. They answer all my question. They always there for me and fast in everything they was doing.
Hello Mr. Cortes,
We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Everyone has been very helpful and very friendly. They have sent me congratulations cards on 2 of the settlements then I also received a birthday Card from everyone! When you call them they are all very courteous and very helpful and friendly!! They make sure they have answered all your questions and make sure there is nothing else they can help you with.
Hello Ms. Ward,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
So far so good. Settled on 2nd account for a third of what I owed. First one settled for 50% of amount due. No phone calls from creditors or collection agencies. They efficiently work in the background and update you during the whole process. You can also check things out on your online dashboard. So nice not having to worry about debts I couldn't possibly pay down. Sending minimum payments would have taken almost 20 years. Debt free in 4 years? How awesome is that!
Hello Mr. Menna,
We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have doubts about program, but I think my doubts have subsided with my first settlement. I was told when signed up that it will take 6 months to year to settle this debt, and credit score would go down just a little. It has dropped to 530. Looks like it will take 3 yrs before all is settle. I Think the underwriters should be more forthcoming about how everything works and fees. If I knew how this how it works, and how the fees are calculated, so I might have not enter this program. Sick of being lied to or not told the whole story. I'm in the program now so have to deal with it. Amazing!
Dear Mr. Cross,
We apologize for any miscommunication during enrollment that caused you to have a different idea about how the program works. We understand the frustrations you are experiencing and encourage you to reach out to our Client Services department to discuss your account with an advocate. We look forward to your success with Freedom Debt Relief and are excited to help you reach your ultimate goal of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
They have done exactly what they said they would do. My debt is dropping quickly. It's been a very smooth transaction! I would recommend them to anyone in credit card debt. Very quick to respond to inquiries and have handled collection calls so I didn't have to.
Hello Ms. Royce,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
FDR has been a great help. Getting sued by Discover, so it VERY scary. Was NEVER late with any debtor payments. Just want to get out of debt faster as my wife's health is not the best and don't know how long she'll be able to continue working. It's been a LOT of sleepless nights and not eating very well because of all this, but praying a lot and asking for help. Thanks.
Dear Mr. Knier,
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I cannot be happier with Freedom Financial. I felt immediate relief from the stress and worry I was feeling. They have lived up to everything they said they would do and their Customer Service is beyond excellent. I recommend Freedom Financial for debt relief.
Hello Ms. Barker,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have been very happy with the service provided by Freedom Debt Relief. It has taken a lot of worries off me. They reached a settlement and are paying the settlement out of the funds I transfer each month. I would recommend them to anyone who finds themselves in credit card debt.
Hello Ms. Brown,
Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
So far in the process, everything appears to be going fine but it is way too early to assess my overall experience with this company since nothing has yet been negotiated in five months. We are just waiting for funds to build up to put FDR in a position to negotiate. So, we are in a holding pattern at this point but their performance thus far has been great.
Dear Mr. Perry,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have been enrolled in the FDR program for about six months and I have three resolutions already. Every employee that I have dealt with has been professional, very kind, very prompt. They have kept all of their promises that they outlined prior to me signing. Yes my credit score did take a plunge however once all my debt is resolved it will go back up, it's to be expected. I'm very pleased with their service, their achievements on my behalf and I would recommend them to all my friends and family.
Dear Ms. Miller,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Very friendly, professional staff! They truly are all about helping you resolve your debt and helping you fix your credit! I would recommend FDR to anyone who is struggling to pay off those terrible credit cards! They will take forever to pay off if you only pay the minimum due! Thank you so much FDR!
Hello Ms. Beach,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I'm very grateful for this opportunity, I'm experiencing excellent customer service and I'm looking forward to accomplishing this burden with the help of Freedom Debt. This company had reach settlements already for me, they are very organized and professional and take care of your debts while you live at ease.
Dear Ms. Laidley,
Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2017
I am very thankful for all that you have and are doing for me, your services are very much needed and are helping so many out of their finical debt. I have recommended your services and will continue to do so! Thank you very much for all that you do!
Hello Ms. Jaramillo,
Thank you for your great review! We are pleased to know that the program has proven to be successful for you thus far and we are grateful for your continued referrals to friends and family who may benefit from our assistance as well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2017
When I originally talked to someone I told them I wanted to retire in 2018. They said it would be no problem settling before then. We were paying one credit card off at a time. I wasn't behind with anyone at the time till I started with them. Then they came up with the idea to give me a loan to pay all of my creditors off. The only drawback which I didn't realize it would take a couple of years after I retire to pay their loan off. Which I pay them almost twice the interest on my loan than I was paying to my creditors. Also I pay every other week. I asked if I could change the dates because my rent and car payment was due the same week as their payments but they said they could not do it.
Hello Mr. Schoffstall,
We are sorry to hear about the frustrations you are experiencing with Freedom Debt Relief and the Consolidation Plus program. We would like the opportunity to reach out to you and discuss your account and see what we can do to resolve these concerns. Please let us know the best time that we may reach out to you!
Reviewed April 23, 2017
After having been a client of FDR for nearly 2 years, sending them over $1,000 every month, and seeing all of these fantastic reviews of their services, I felt compelled to write a review myself, and share the facts of my experience. I enrolled with FDR with my many credit card accounts, believing that they would advocate for me, help with my feelings of being overwhelmed, and that their "expert negotiation experience" would be of financial benefit for me and help me in minimizing long term damage to my credit report. I believed that up until last week. That was when I clicked around on my client dashboard and realized that one of my account had actually cost me 111% of the original balance, when I factored in the fee that FDR had assessed.
As I looked further into my dealings with FDR, here are more facts that surfaced: My client dashboard shows that FDR has saved me $10,000. However, my original balance was $60K. My current balance, when I add up what has been paid off and what is to be paid off is $75K, an increase of FIFTEEN THOUSAND DOLLARS. I had my taxes prepared and filed early and looked forward to my $800 tax return. The day before taxes were due to be filed, I received a 1099C from FDR. Amending my return with this document caused me to owe $240, which I had to borrow from a family member on short notice (embarrassing!). That cost me over $1,000.
On average, when factoring in fees for my accounts that have settled, FDR has only netted a "savings" of about 14% of the original balances (which amounts to about $4K and some change, not really the $10K that shows on the dashboard), which is clearly offset by the above facts - that my original balance has risen by $15,000 and I lost out on my tax refund. I have been sued twice by creditors, and just received a summons last week by a 3rd creditor. My credit is trashed, as is my husband's. Several of my accounts have gone to collections, which I understand from recent research, I can likely settle myself for far less than I can expect FDR to settle them (especially when considering that they are going to charge me 20% on that original balance which keeps rising, no thanks to their "expert negotiating skills").
Although the original documents that I signed for my "special purpose account" state that I can close my account at any time without penalty, upon reading the many reviews online from others, I have no reason to believe that I will see any of MY money that is sitting in that account. Currently, I have about $1,000 in my account, and FDR fees for the debt account that is currently being paid have not yet been assessed. That particular debt was settled for 80% of the original balance when you factor in the 20% fee from FDR.
The one positive I have to say about FDR echos what other reviews have stated - their customer service is fantastic. Unless you call them to point out that their "services" cost you 11% over your original balance and ask if perhaps it was a clerical error, as I did last week. In that case, they don't have much in the way of answers or reassurances to make you feel better. If you send them money and call them when you are stressed, they are very good at patting you on the head, making you feel better, and continuing to take (lots) of your money; all the while making you feel as if they are helping you. I imagine that if you have a small balance of debt on a few accounts, it would be easy to go along with this and come out feeling great at the end of the experience, because you would be none the wiser. And that must be the case with many of the glowing reviews listed here.
Hello Ms. Murdock,
We apologize for the confusion and inconvenience experienced, specifically in regards to our settlement fees and any 1099Cs that you have received. We would like the opportunity to discuss and review your account with you and go over any associated fees and savings you have received. Please let us know the best time that we may reach you at!
Reviewed April 23, 2017
They settled fairly quickly with debtors. Offered a loan alternative to speed up process. Interest is high as is the payment. When faced with going to court I suppose it's a better alternative. My only real concern is I take home 2500 a month. Here's the math break down: Mortgage - 1132, Car - 430, Replacement window payment - 340, Freedom debt currently 550 soon to be 625ish. Add up those bills = 2452 now and soon to be over 2500. These do not include food or gas or insurance etc. I need to lower that Freedom Debt bill - I'm still drowning in debt.
Dear Mr. Lisi,
Thank you for your positive feedback regarding the program. We apologize for any additional strain that the program may be having on your finances. We strive to ensure that your monthly deposit is less than the total of your minimum monthly payments to your creditors. If you are still struggling with the monthly deposit amount, please reach out to our Client Services department for assistance at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2017
I cannot even begin to express the Great and awesome experience that I had in my conversations and dealings with the rep I had help me. Felicia has a genuine caring and compassionate approach to her job that put me at such great ease in my nervous state of mind in proposing to do this. Thank you for having her and ALL that she did for me. I could write another 100 words to express my gratitude for her efforts and assistance. I feel truly Blessed with her as my rep.
Dear Mr. Aguirre,
We are so pleased to hear about your positive experience during enrollment with Felicia! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2017
I kept getting calls from creditors saying they had not heard anything from Freedom. When I would call Freedom they would say they needed more paperwork from me. I submitted paperwork on three separate occasions. Thing was nobody said they needed anything till I would call. Then I was taken to court and my attorney from NLLG didn't show up. So then I had judgments against me and wages could be garnished.
Hello Ms. Briggs,
We appreciate your feedback and we are sorry to hear about the frustrations you are experiencing within the program. We would like the opportunity to discuss your account with you and resolve the concerns you have. Do you have a preferred time that we may reach out to you?
Reviewed April 18, 2017
A lot going on with our end of the deal. Letters, lawyers, phone calls. Not a good understanding of what is going on with FDR. No single person is designated for our communications. Information sent in with a very weak confirmation coming back.
Hello Mr. Williams,
We apologize for the concerns you are experiencing currently. We would like to bridge the communication gap and provide better insight to what is happening within your program. Please let us know the best time that we may reach out to you!
Reviewed April 17, 2017
It's been great working with the team and I'm happy to be successfully working towards being debt free. I have a plan in place and I can see myself debt free. My fiance was skeptical at first, but she has seen the progress as well and is happy with our decision to move forward in the process.
Dear Ms. O'Conner,
We appreciate your fantastic feedback regarding the program! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 16, 2017
Our experience with Freedom Debt Relief has been good. When we call for information everyone is very helpful. It is great to see some of the credit card being settled. Can't wait until all of the credit cards are settled and gone. PS Capital One acc ** are emailing us that they are going to send this acc to their lawyers.
Dear Mr. Goulart,
Thank you for your great review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 16, 2017
I am very happy with the progress Freedom Debt Relief has made for me. They have settled my accounts and my payments are very reasonable. I would recommend them for anyone needing help with debt relief. They will work with you, listen to your thoughts and are friendly and easy to work with.
Dear Mr. Amekhum,
Thank you for your very kind review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 15, 2017
My experience was truly awesome. Daniel was very knowledgeable and patient. He walked me through every step of the way. I wasn't sure how to keep in one the phone while going to emails to sign the documents. He helped me feel so much relief about my situation. It felt like a ton of bricks was lifted off my shoulders.
Hello Ms. Townsend,
We appreciate your great review and 5 star rating! We are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 14, 2017
All the people I've dealt with have always had my well being as their main goal. Great to deal with. Were willing to change the order of payoff when creditor started treating us unfairly. Are now using funds to pay off our second account in just 7 months.
Dear Mr. Kooima,
Thank you for your kind review and congratulations on your initial settlements! Rest assured our negotiators are working hard to obtain settlements on your remaining accounts. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I have only one thing to say, "I can finally sleep at night." I love having help and it's only a phone call away. I do recommend you to my family and friends. I feel like a weight has been lifted off my chest and I can breathe again and best of all it will be paid in four years.
Dear Ms. Fridley,
We are so happy to hear about your great experience with Freedom Debt Relief, along with the stress relief that you are experiencing! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I did not understand that it would take so long to negotiate. I thought it would be negotiated quickly and then I would immediately start paying down. So far it's been seven months and the bone they paid off the smallest credit card.
Dear Ms. McKeown,
Settlements are dependent on sufficient funds accumulating in your dedicated account. We would like the opportunity to review and discuss your account with you so that we may resolve the concerns you are having. Please let us know the best time that we may reach out to you!
Reviewed April 13, 2017
Freedom Debit Relief has been excellent to deal with. They have saved us financially. I would strongly recommend them if you have severe debt problems. Their system works as long as you do what they say. I find them very knowledgeable.
Dear Mr. Bouas,
Thank you for your kind review! We are pleased to know your experience has been nothing short of excellent and we greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
It has been both a pleasure and relief working with FDR. The tools help me easily stay up-to-date with my accounts/status and their customer service is very timely. The whole process has been great so far. I wasn't sure what to expect when I started the program. So often you're told one thing and another happens, but with FDR, everything was easily laid out for me. Customer Service never takes more than 24 hours to respond to me about my inquiries and the dashboard helps me easily see how my accounts are being resolved. Overall, a great experience in moving towards becoming debt-free.
Hello Mr. Lee,
Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
Service and communication are the best. I received emails for all the detail of my settlements. I also received confirmation for all my settlements. I got phone call to follow up in my cases for customer satisfaction. I also get email for approval of my settlements.
Dear Mr. Luu,
We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
Taking the step to take control of my debt to gain financial freedom has been one of the best choices I've made in a long time. I skeptical at first but all of that went out the door from the first call with my agent. Freedom has been great!
Dear Ms. Washington,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
Thanks to Freedom I am on my way to getting my finances back on track??? The staff is always very helpful whenever I have any questions. I highly recommend them. They didn't hesitate to help me. When I made the call to them I really didn't expect them to say we can help. The application was easy to fill out and didn't take long to fill it out.
Hello Ms. Krause,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I did not know where to turn when I realized that I couldn't even pay minimum payments and still feed myself and keep a roof over my head. You were there for me. You were the answer to my prayers. I'm only about six months into this but I couldn't be happier.
Dear Ms. Anderson,
Thank you for your wonderful review! We are so grateful for your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I have been a client for approx. ten months, could not be happier with my progress. Very happy. I can see the light at the end of the tunnel, highly recommend! Lowered my monthly payment and I have one debt settled and two more in the works! DO IT NOW!
Hello Mr. Hanson,
Thank you for your great review! We are very happy to hear about the great success you have had with Freedom Debt Relief and we look forward to continuing to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I have been working with Freedom Debt Relief, Brad **. I am very grateful & appreciate working with them. I believe I will be out of debt & comfortable in my social security years. I refer this company to friends & family members. I also am appreciative of how easy it is to make my payments. Thank you.
Dear Ms. Peters,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I've had a great experience, everyone I have dealt with have been professional and helpful. I feel that my case is important and I am informed immediately when anything changes. So far, I have found nothing negative to say. Whenever I have a question, it is answered.
Hello Ms. Will,
Thank you for taking time to leave positive feedback for us! We are very happy to hear about your great experience with Freedom Debt Relief thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Not kept informed. No action until accounts referred to collection agencies. Kept changing contact numbers, people, parts of Freedom Debt. Some things not corrected because I didn't know anything was wrong. Other things not corrected till I called freedom debt.
Hello Ms. Shanks,
We are sorry to hear about the concerns you are experiencing however we would like the opportunity to correct these items and resolve your concerns. Please let us know the best time that we may reach you at.
Thank you!
Reviewed April 12, 2017
FDR has been a lifeline for me. I am in so much debt due to circumstances beyond my control. I started on the road to clearing up my debt in October of 2016 with about $25,000 in debts. Several have already been paid. FDR has garnered respect because when I've told several debtors that I was working with FDR they have agreed to wait to be contacted and have stopped calling me. I would recommend FDR to anyone who needs help with debtors.
Dear Ms. Martin,
Thank you for your outstanding review of Freedom Debt Relief and the service you have been provided! We are beyond ecstatic to hear the wonderful things you have to say about our program and we are grateful for your referrals to friends and family who may be in need of our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I have had a great experience so far with this company. I have been a member since January 2017. One debt has been settled. If you're on the fence take the plunge. Professional advisors, EXCELLENT SERVICE!!! I'm very satisfied. Huge burden has been lifted.
Hello Ms. Whitaker,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I am always satisfied when contacting Freedom Debt, no matter who I speak with, they are always very nice and helpful. If I don't understand something I'm concerned with they are patient and concerned that I understand everything I called for before hanging up and if I need to call back, to do so because they are there for me.
Dear Ms. Giles,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Absolutely I would. Customer service is great. Reassurance is second to none. It's been amazing paying off my debt this way instead of bankruptcy. Yes I would absolutely recommend Freedom Debt Relief to anyone having trouble with credit cards.
Dear Ms. Raetz,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I asked if I could have a say in which account would be settled next. The account listed last on my dashboard is being very aggressive with collection calls. I received no response to my question. The obvious perception is that FDR has my money, so they will do whatever you want to.
Dear Mr. Edgar,
We apologize for any frustrations regarding the settlement process. Unfortunately we are not always able to accommodate requests regarding the order of accounts settled, because we want to pursue the best possible settlements to save you the most money! We would like the opportunity to discuss this with you further, do you have a preferred time that we may reach out to you?
Reviewed April 12, 2017
After experiencing a devastating family financial crisis, I tried to contact my creditors to work with me but they were not interested. I turned everything over to Freedom Debt Relief and they have already settled my first account and are working on my second. This is so much better than filing bankruptcy. I would certainly recommend this service.
Dear Ms. Morse,
Thank you for your kind review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Christopher ** should be commended on such a fine job. He helped my wife and I go through all the steps. He took many phone calls from me. It seems to be going great. I was sent a letter regarding one of my accounts, which could go to litigation. Christopher was excellent in helping me.
Hello Mr. Moffre,
We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Christopher. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I am very happy with how Freedom has handled every situation when I have reached out to them. They seem to really care about their clients and help in every way. They also keep me up to date on everything that is happening. Thank you Freedom.
Dear Ms. Wright,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Great customer service, very knowledgeable, friendly and nice. Always willing to help and explain any questions or concerns. Everyday I have called to speak to someone, the representative has been very helpful, friendly and willing to help. If the representative does not know the answer, they will find someone to help me with my question or concern.
Dear Ms. Canul,
Thank you for your excellent review! We strive to provide world class customer service to all of our clients to ensure they are completely satisfied with the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
We did some research with Freedom Debt Relief before we choose and they seem to care for helping others in need. We would recommend them to anyone that need any help with their debts. They are very helpful when you call and have any questions about anything or problems. Thank you Freedom Debt Relief.
Dear Ms. Day,
Thank you for your kind review! Our Client Services department is highly trained to provide world class customer service to ensure diligence and helpfulness. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I would definitely recommend this company to my friends and family because they are working around the clock to relief my debt. They have been able to reduced them by more than half of the debt which it is pretty nice and the best part is that I am going to be able to be debt free in 3 years. Pretty nice.
Hello Ms. Cisneros,
Thank you so much for your kind review! We are pleased to hear about your satisfaction with our program and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I asked for help with our debt late last year. I don't know exactly how the process works, but it seems that it is dealt with one creditor at a time. I don't know if this is by design or if that is how it's done. The phone calls have lessened over time. I appreciate the service so far, it seems like a slower process than it really is. Progress is being made. I am a satisfied customer.
Hello Ms. Smith,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Only wants to communicate one way. Doesn't take customer questions about how and what they considered important. They will not let you see dashboard unless you agree or denies settlement. They try to strong arm you into 50-60% settlement.
Hello Joe,
We are sorry to hear about your frustrations with the program. We would like to work with you to resolve your complaint. Please let us know the best time to reach out and if you prefer phone or email communication.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Freedom Debt Relief is a great help. Especially after asking the credit card companies to help you and their reply is, "we have no program to help you." I would recommend Freedom Debt Relief to anyone with a lot of credit card debt.
Hello Ms. Sauers,
Thank you for your excellent review! We look forward to assisting you in becoming debt free and we appreciate your recommendation of our program to your friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
While we understand this process takes time, we are not nearly as satisfied with the progress being made this far. In the 6 months we have been with FDR only one account has been negotiated and there are enough funds to settle at least 4 more with no headway. We had expected greater results at this point per initial conversations with the team. A more realistic timeline should be given that it can take up to it over a year to see real results from the program.
Hello Ms. Worthen,
Thank you for your feedback! We understand that settlement time frames may seem to take longer than anticipate and we would be happy to explain and discuss the process with you, to ensure your ultimate satisfaction with the program. Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
They are kind, knowledgeable and up to date. They work with you on the date. Can't make it on that date, they work with you and change it to a date that works. They can change the date as many times it takes to fit your needs.
Hello Ms. Moles,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Freedom Financial network has taken all of my debts that were passed you in the ones that I've struggled the payoff for years, put them together and got me to a place where I can honestly say that I am financially able to put money down on my bills monthly. This brings great relief to me and my family. They were highly educated and letting me know what would happen to my score while in the program and I've already started to watch my score increase as seems are being paid off. I like the fact that everything was black and white, there was no gray areas and all my questions get answered when needed.
Dear Ms. Sorel,
Thank you for your fantastic review of the program! We are thrilled to know you are experiencing the benefits of becoming debt free already! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
After suffering from some significant financial and medical hardships, my wife and I thought we would never be able to get out of debt. With Freedom Debt Relief it feels like we have a full team working with us to help us get back track. Within the first 6 months we were thrilled with the progression and several structured settlements were developed. Their partnership with NLLG is great too and are totally worth the extra money to have legal help if a creditor decides to try to sue. Thank you Freedom Debt Relief!
Dear Mr. Tsikerdanos,
Thank you for your 5-star rating of Freedom Debt Relief! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Freedom Debt Relief has allowed me to breathe again, I am very thankful to Amanda ** for helping to get the process started. She is patient and understanding and the entire Freedom family are working on my behalf for a debt-free future. Thanks to you all!!!
Hello Ms. Thompson,
Thank you for the positive feedback! We strive to provide stress relief along with debt relief to all of our clients and we are very happy to hear about your experience with your Account Executive, Amanda. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
From the start, everyone was compassionate and non-judgmental. It was a difficult decision to make, but now I am much less anxious about my debt situation. I don't know what I'd have done without FDR. Will definitely recommend to anyone who needs help with their debt.
Dear Ms. Davis,
Thank you for your great review! We strive to provide excellence to all of our clients and we are grateful for your reviews to friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I have had no problem working with Freedom Debt Relief. They have been very helpful and friendly. Working to get my debt paid off is such a relief. Signing up with Freedom Debt Relief was very easy and simple. I would recommend this program to everyone that needs help. Thank you.
Hello Ms. McConkey,
Thank you for your positive review of Freedom Debt Relief! We do our best to ensure the process is as easy as possible for all of our clients! We appreciate your referrals to those around you who may be in need of our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
You have been very helpful although it doesn't seem that some of the accounts have been resolved very quickly. I don't think we eliminated all of the companies because we are not gaining any ground yet. We are still having financial problems but I guess that is not any problem you have created. We just didn't eliminate enough debt and we are still not able to catch up.
Hello Mr. Crownover,
Thank you for your positive review! We are glad to hear we have helped you eliminate most of your debt and we would like the opportunity to continue to assist you in answering any questions or concerns you are having. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Fees and such have added up to the amount that I would pay in interest for the next year, so I guess they have saved me the interest from years after that. I am unsure because no one ever goes over anything with you. The dashboard info stays the same. The only contact is when they want me to sign the settlement or when I contact them. My amount on my dashboard for Discover loan is wrong. Have told them several times, stays the same.
Hello Ms. Hiebert,
We are pleased to know you are saving money however we want to discuss your concerns with you, so that you may be completely satisfied with the program! Please contact our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
So far Freedom Debt Relief has solved 2 of my debts and 2 to go! The payment plan makes this so easy and automatic drafts less to worry about. Customer service is great and only a phone call or an email away.
Dear Ms. Nichols,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
FDR has been a great help getting my finances back on track. I recommend them to anyone who is having financial difficulties. I also recommended FDR to my husband who also is having financial difficulties. He loves them very much. He is very positive about the financial future we will have.
Hello Ms. Barnstead,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I receive text messages from True Accord representing Silver Cloud. I received a letter from Macy's saying they have not heard from me or you. I also received a call from Wayfair saying they did not hear from you. I wish you could pay more than one creditor at a time or at least make it clear to them what is happening.
Hello Ms. Fink,
We appreciate your feedback! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Every question or concern I have had they have been patient, knowledgeable and kind! I find the payment system works well in my budget and I find myself getting excited get one credit card paid off telling me this is working!!! Most definitely recommending to my friends and I already have.
Hello Ms. Theroux,
Thank you for your fantastic review! We strive to provide the best customer service to each and every client, while ensuring the program is saving you money and helping you reach your goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I have been with FDR for 2.5 months now. All my payments have been on time. I was told they take 20% fee once the debt has been paid. They currently have made 2 payments (1 of which was late) and caused a late fee and additional month to pay off account. I have paid a total of $1905, and they have paid $600 to 1 creditor. They have charged and pocketed $700 in fees already. What happened to 20%?
Dear Mr. Dreisbach,
Our settlement fees are a specific percentage of your debt when enrolled into the program. Because the fees are generally less than the settled amount, they often end up being collected prior to completion of the settlement. We would like to discuss this further with you, please let us know if you typically have a preferred time for contact.
Reviewed April 11, 2017
I have been working with Freedom Debt Relief for a couple of years. At first I was satisfied with their services and have been able to resolve 3 debts using this company. The problems began when one of my accounts went into litigation. I filed the necessary court documents and was ultimately decided against. I have called Freedom Debt Relief over 10 times and emailed as many trying to come to a resolution on this account. I was told every time that the account was being "elevated" and to call back in 5 business days. Every single time I have called back I have been told that they haven't heard anything OR that the person I spoke to previously gave me the wrong information. I deposited additional funds at one point because I was told (before the court decision) that depositing this amount would allow them to reach out and try to come to an agreement with the creditor. Apparently this was one of the times I was misinformed.
It is now 7 months later and the account still isn't resolved and every person I've talked to has told me the same thing: "I'm going to elevate this, call back in 5 business days." I was told by 2 "higher ups" that they would personally handle my account because this had been so mishandled. The first person was on vacation when I called back. After not hearing from her when she promised I would, I never heard from her again. The second person emailed me a few times to tell me he still hasn't heard anything but he is no longer responding to my emails (for 3 weeks).
I'm beyond frustrated with this company and feel that I'm being scammed. When I asked if there was a supervisor I could speak to I was told that there is no one higher than the person I was talking to. I then asked to disenroll from the program and was sent to the second person I mentioned who had stopped responding to my emails. I don't know where to go from here and would not recommend working with Freedom Debt Relief.
Hello Ms. Curley,
We are sorry to hear about the difficulties you are experiencing with the program and an enrolled account in a legal status. We would like the opportunity have a member of our executive services team reach out to you regarding your concerns. Please let us know the best time that we may reach out to you!
Reviewed April 11, 2017
I was positively surprised and relieved when I made the decision to allow your company (comprised of caring and dedicated people) to help me get out of debt. My initial contact person was extremely thoughtful, allowing me time to take the first step. Thank you.
Hello Ms. Konz,
Thank you for your positive review regarding the program and your enrollment agent! We are so happy to know you feel relieved already! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 11, 2017
I am very well pleased with my experience with FDR. It will be great when I get all of this behind me. When I heard about FDR I called them and they were very nice and right there to help me with my debt. And I will recommend them to all my family and friends. Thank you FDR.
Dear Mr. Atkins,
Thank you for your great review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2017
I was afraid and felt there would be no help for me with so much debt. Angelia ** AND Eddy were wonderful and treated me human. To be debt free in 35 month seems like a dream. I THANK YOU!! I hope others will ask and take advantage.
Hello Ms. Brizius,
Thank you for your wonderful review! We are pleased that you had such a great experience with your enrollment agents and we look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 8, 2017
I could not be more pleased with the service I have received from FDR. The entire debt settlement program is quite stressful with all the collection calls and letters. I called FDR for guidance on several occasions, and they could not have been more professional in handling my concerns. They always reassure me of the process, and they answer all questions in a positive, supportive manner.
Reviewed April 6, 2017
Before contacting Freedom Debt Relief I was at my wit's end. I couldn't make all the credit card payments without not having enough money to buy groceries or everyday necessities. I was on the verge of telling my husband that we were going to have to file bankruptcy. I heard a commercial on the local radio station about debt forgiveness. I then googled debt forgiveness and a few company names popped up. I decided to give Freedom Debt a call. My counselor Jeff was so helpful and explained to me everything step by step, what to expect, and what we needed to do. My stress went from 150 to 0 in one call!
Hello Ms. Ramos,
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
A wonderful experience, painless and quick. I can now see light at the end of the tunnel even though I just started. If the whole program goes like this I'll be extremely satisfied! Cannot wait to be debt free. Living life to the fullest.
Hello Ms. Pecchenino,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
They have represented me in my debt issues fairly and honestly. They have provided the service as they said would. I am truly satisfied with the service they provided. I am looking forward to continued financial success with their help.
Hello Ms. Lake,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
Spoke with Dayton ** as he assisted me throughout this process and educating me not only the program, but the market, statistics, etc. Additionally, most importantly, he made it about me as opposed to what was in it for him and his company. I can't say enough about how well he did.
Hello Mr. Steinbaugh,
We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
I am a little impatient and I thought things would move faster than they are. Hopefully they will get better. I am disappointed in keep getting collection calls and most of the creditors say they haven't been contacted by the company. But I still have faith.
Dear Ms. Jones,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
Very simple process and it has gone very smoothly so far. Early on we were facing some financial difficulties and the customer service was very helpful to get us through that. Now we are working on our first settlement and look forward to clearing this debt!
Dear Mr. Lozensky,
We appreciate the positive review and look forward to settling your debts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
Very good at what FDR does. Customer Service very smart and helpful, AND American people who help, not offshore foreigners. There is a very helpful management user tool that works! The amounts of debt reduction amaze me and average around 66%. I would definitely recommend.
Reviewed April 6, 2017
FDR charged $6000 before they started negotiation. By that time credit score already dropped like rock, this company nothing but scam. They don't do what they said, their pocket first before clients to me. That is scam, negotiating with creditor. We can do it ourself instead of using FDR. They are nothing but middle man who profited from people that in trouble with debt, I stopped but they took my $4250 that I already paid, no refund. They said is their fee, don't be fooled by FDR. They are scammer.
Hello Mr. Tju,
We are sorry to hear about your concerns with the program however we would like the opportunity to speak with you and clarify some things. We do charge any fees until a settlement has been made and payments are sent to the creditor. We can review this information at your earliest convenience. Please let me know the best time that we may reach out to you!
Reviewed April 6, 2017
F.D.R. has saved my life. They are very good at settling debt. And anything I need they have taken care of! I couldn't be more happy with what they have done for me. I would recommend anyone to them for help with debt.
Dear Ms. Crawford,
Thank you for your phenomenal review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
I am in the beginning of my attempt to get on the right track. I am pleased with the actions that have taken place so far. I can now feel a distinct relief of my problems, thanks to Freedom. It will seem hard in the beginning, but once you begin to see progress you will be at peace with your decision.
Dear Ms. Thorbourne-Lewis,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
I was very hesitant to call Freedom Debt Relief, I was scared to be scammed. But honestly I have the sense of freedom where I can control my life now. I felt a big weight off my shoulder when I got my first settlement, my biggest one too!
Hello Ms. Valdez,
Thank you for the wonderful review and congratulations on your initial settlement! We look forward to continuing to assist you reach your financial goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
My husband was dying and I had to stop working to take care of him. I talked to each of my creditors to ask if they would work with me until I was able to be back at work. They sympathized with me but said no and that I needed to go in a different direction. So I turned to Freedom Debt Relief. And I have felt exactly that... freedom.
Dear Ms. Matlack,
We are so sorry to hear about the hardship you are experiencing but we are grateful that you chose us to assist you through these difficult times. We look forward to continuing to assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2017
I had some questions about some papers I received from a couple of creditors. The CSR was awesome. She put me at ease immediately, had my answers and I felt much better when I got off the phone. You have a wonderful support staff. I will highly recommend you if I'm ever asked about getting this kind of help. Thank you so much for being here for me.
Dear Ms. Smith,
Thank you for your great review! We strive to ensure all of our clients feel just as at ease as you do. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2017
Freedom Debt Relief has been a blessing in my life. I feel in control of my finances again and that as I follow the program, there is a light at the end of the tunnel. I am a good, smart, conscientious young woman who had a bad situation that lead to my excessive debt. With this program, I am seeing tangible results and understand that I am on my way to financial freedom. I'd recommend this company and program to anyone with the discipline and readiness to tackle their debt and move on with their lives.
Hello Ms. Diana,
We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2017
The process of signing up was fast and courteous. All staff I come to contact with are very knowledgeable. I get all my questions answered and the program is very easy to understand. I would most definitely recommend my friends and family. Thank you so much for this program.
Hello Mr. Raad,
Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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