Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed Aug. 8, 2017
Words can't describe how much Freedom Debt Relief has helped me with my debt and my peace of mind. I am so grateful for everyone. Everyone was so helpful with all my questions, and their website was easy to navigate to see my progress. Thank you for all your help. A+ in my grade book.
Reviewed Aug. 8, 2017
I had an overall good experience however there was one creditor that Freedom Finacial left out. They are sending me collection letters years after I had Freedom Financial take care of all my creditors. When I spoke to freedom financial, the first time they told me I should have read and made sure all creditors were on the list. I understand that. But shouldn't I trust that Freedom Financial captured ALL creditors? That's the reason I paid all those fees. It seemed like they didn't want to take responsibility for making a mistake of leaving one creditor out. It was over $6K. Now I still keep getting a collection letter that should have already been paid off!
Dear Mr. Morales,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I was swimming in credit card debt before reaching out to FDR. Within a few weeks, they had negotiated with two major credit card companies and were able to reduce and settle debt to an obtainable pay off within a few years. My credit score improved dramatically after a few months with this remarkable program. FDR's customer service is very reliable and available as you need them. The program and your debt success is easy to track online or through regular emails sent.
Reviewed Aug. 8, 2017
Wow my experience with Freedom was fabulous. It was so great that I recommended my daughter. I am so happy thanks to Freedom. My daughter is amazing with all the help Freedom have been giving her. I would recommend Freedom to anyone that needs help. And the service was fabulous and Freedom really does have all the tools and resources that the customers really need. Thanks to Freedom I am free.
Reviewed Aug. 8, 2017
I was trusted to Freedom Debt Relief and enrolled with them, but I regret it, because they did not negotiate for settlement to my vendors and taking my monthly deposit money. I was paid their fees 23% of my debts for 2 accounts. After that have decided to cancel my enrollment. Then I myself called to my vendors to negotiate for settlement, I have done all my debts and no need to pay service fees then I am out of debt collections.
Dear Ms. Wai,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
The help I received with any questions was good. I don't think I would ever utilize this type of financial help again in the future. After starting the program and after a few months of stress, they ended up convincing me to take out a loan that they helped set up for me. I am no further out of debt than I was before. Yes it did save me a few dollars, but in the long run, it ruined my credit, and I still owe a lot of money. I was told when I filed my taxes that it would have been better if I just filed bankruptcy. I would have been better off not even signing up with this company.
Dear Ms. Norem,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Every time I have called they have been more than helpful & very patient & friendly. It's not the best situation to be in but they have never made me feel like a failure somehow for having to use their services.
Reviewed Aug. 8, 2017
I want to thank FDR for helping me regain my foothold in better management of my money. They were professional in all dealings and prompt in answering my questions. It was great to see the numbers on each account hit that zero mark. Thanks again to a wonderful company.
Reviewed Aug. 8, 2017
I have had a very good experience with FDR for the time it took to establish my account with Consolidated Plus. All those involved were very helpful, courteous and respectful of my need to get my finances back to a manageable level for me. Those involved were almost always available when I had questions or problems and made things easy to get done in a timely manner. I am relatively happy with their services.
Reviewed Aug. 8, 2017
This is a great place to do a debt consolidation with help me through it all. Very polite and friendly people to work with and they take care of it all. You don't have to do anything except give them all your information and they take care of it.
Reviewed Aug. 8, 2017
They were very accommodating to me on my payment times and details. If I ever had a question they answered me in a timely manner. The online portal really helped in seeing how much farther I needed to go. It was a relief not have to deal with the credit cards myself.
Reviewed Aug. 8, 2017
My business transactions were handled with me in mind. All matters were handled in a timely manner and very courteous also. Thanks for all of your help. I would highly recommend your service to help them get their finances in order. Thank you very much.
Reviewed Aug. 8, 2017
I don't know where I would be if I didn't start this program?! This program not only helped me but taught me a very good lesson on how to better manage my credit card expenses. Great staff and would recommend to friends and family!
Reviewed Aug. 8, 2017
My experience at first was a bit harrowing. When I called about information about my account, information I received was vague. When I wanted to talk to a supervisor, the person I was talking to said that the supervisor could not help me more than she could. I was not happy and made sure she knew it. The supervisor did get on the phone and talked me through the process, which I thought at first was slow. But once everything was in place, I felt so relieved about being able to get out of debt. It has changed my life.
Reviewed Aug. 8, 2017
My whole experience with Freedom was excellent. I will and have recommended them to my friends. I am very thankful I found Freedom to work with during such a difficult time. The tools and support provided from Freedom were easily accessible, informative, and helpful in keeping my mind at ease.
Reviewed Aug. 8, 2017
All involved in helping with my debt consolidation were very helpful and did not make me feel uncomfortable about my situation. Great customer service and instructions on what I need to do, were very well explained. Very helpful to me when I was not sure where else to turn. The fact that I only worked with a couple different people was a comfort to me so that I didn't have to keep re-explaining my situation.
Reviewed Aug. 8, 2017
Even though they were paid off through a settlement I have been receiving calls and demand for payment from Lending Point. I told them that they have been paid off but they are not listening to me. Please contact them from your previous records and cease this payment demand. Other than this one problem this service has been outstanding and you have my thanks.
Reviewed Aug. 8, 2017
Helped get us out from under credit card debt. A little more expensive than I originally thought it would be, but still saved us a lot of money. It is nice to be without debt. It has helped get us closer to retirement. I was able to reduce my hours at work.
Reviewed Aug. 8, 2017
Thank you for assistance and guidance through my financial crisis. Your staff was knowledgeable from beginning to end. The staff helped stopped all the phone calls. The company did just what they said they would do. I would with no hesitation recommend your company to my friends.
Reviewed Aug. 8, 2017
I was extremely pleased with the entire experience I had with Freedom Debt Relief. They delivered on every promise and we're fastidious in their business dealings, as well as reachable and courteous at all times. Would highly recommend this company to anyone looking for assistance with financial problems.
Reviewed Aug. 8, 2017
Highly recommend Debt Relief to those who have a lot of credit card debt. I have already recommended 2 of my friends. Thank you Freedom Debt Relief for helping me to get back on track in the shortest amount of time. I can breathe a sigh of relief knowing that I am no longer thousands of dollars in debt.
Reviewed Aug. 8, 2017
We felt bad having to use Freedom Financial Services, but we both lost our jobs from the same company at the same day. Bills were piling up and we just couldn't keep up. We followed the program and finished in a timely manner. What a relief!
Reviewed Aug. 8, 2017
Although they did resolve one of my debts to my satisfaction, I submitted 3 Creditors and they more or less told me I was on my own for the remaining 2 debts. Their fees are a little exorbitant and was not properly explained to me, ie: very high interest rate on loan to me to cover settlement of one debt and very high "service" fee.
Hello Coila,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
They held my hand every step of the way. Very professional. Every time I had a question/inquiry they got back to me within 24 hours. I never felt like things weren't going to get resolved. Also they made sure to get me the best deal. I really felt as though they were working to help me become debt free. It wasn't just an account.
Reviewed Aug. 8, 2017
I was very please with the way my account was handled by Jason **, the Freedom Debt Relief agent. He was patient and kept me in the loop of everything. I did recommend this program to a friend, however, she ended up filing bankruptcy.
Reviewed Aug. 8, 2017
I was paying a relative large amount of payments to several credit cards. Freedom recommended a plan to get completely out of credit card debt. I agreed, and it worked. I am out of credit card debt. Thank you Freedom. Would recommend this company, Freedom, to anyone.
Reviewed Aug. 8, 2017
If I could give a negative review I would. I was lied to, treated horribly and my credit is still a disaster. Would NEVER recommend this company!!! They are expensive, and take advantage of you. I asked many straight forward questions ("Would I have to pay taxes on this?") and was flat out lied to. I owed a fortune in taxes after paying a fortune dealing with them. Not worth it! Contact your credit card companies, they will give you a much better deal and it won't kill your credit.
Dear Ms. Dobbs,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
It took 3 yrs but FDR resolved all my assigned debt successfully restoring my credit and peace of mind. It was a lesson learned and I appreciate all their efforts. I'm not an emotional mess anymore. Thank you. On the other hand I recommended FDR to my daughter, Leigh Ann **. She hasn't been treated the same. Bank of America has filed a lawsuit against her and served her for non payment even though she's in a contract to not speak to her creditors. FDR has dropped the ball in her case. There is little communication between them and she's been so upset about being sued and FDR not doing anything to help her. She pays $700 into the fund a month and I am offering her $1000 to deposit into the fund to try to get the show on the road to settle her debt ASAP. Please look into this matter for me. I appreciate anything you can do to help her too. Thank you.
Reviewed Aug. 8, 2017
For all the skeptics, FDR works, period. I was so far in debt never in my lifetime would have paid it all off. I did my homework. Followed the step by step process and just over 48 months debt free. Credit score is right where it needs to be for me to buy a home next year. Call them it works.
Reviewed Aug. 8, 2017
I was very happy with the progress but then with my last creditor we went round and round. You had enough money in my account to pay the last creditor minus somewhere around $100. After about two months after my last auto monthly payment I was notified that my account was complete. I asked about the details and was given a bunch of BS. The last account, which was Bank of America, was never paid. I was told it was and the account was closed on your end. When I got the paperwork that account had been removed by your people. Instead of helping now you left me with an open account that was not handled as promised by you. When I called I was told the woman I talked to had been fired but you refused to finish the job you agreed to.
Dear Mr. Pfohman,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
In 2012, I suffered a job loss as so many before me. Credit card debt was burying me, and I had burned through 100% of my savings. With the help of Freedom Financial, I was able to survive an entire year until I found a new position that gave me the income to pay my remaining debts. Had it not been for Freedom Financial, I was destined for bankruptcy. The short term gain was incredible as I have described, however the long term effect on my credit has put me right back in a debt spiral that I now have very little way to recover. I urge caution when going down this road as you will struggle for the full 7 years it takes to remove the negative marks to the credit score. If your credit score is already low, go for it!
Reviewed Aug. 8, 2017
My biggest problem has been with Customer Service. During one call I was told I didn't have a loan. If that was true where are my payments going? My question was then how much have I paid in and how much longer do I have. I then can compare it to my paperwork.
Dear Ms. Simons,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I am so glad you all were here to help me and knowing I am debt free. Thanks again and I would recommend you all to a friend or family member. I am just so relieved it would have taken me years to pay all them off. Thank you again.
Reviewed Aug. 8, 2017
I was very grateful for patience and assistance provided. Some FDR staff was NOT kind toward me near end of my program. Life in general and debts had me stressed, they caused me more stressed -- then one FDR support came onto phone line, heard me out and provided patience, understanding and he was very professional to help me reach the finish goal. I never told you but yes, It sure did work out for me. Thank you so much FDR and thank you for asking.
Reviewed Aug. 8, 2017
I was extremely pleased with my dealings with Freedom Fin. Easily kept track of my financial information in paying off my debts. I couldn't have done it as quickly without them. Thanks! You will never know how much I appreciate the feeling of being free of debt.
Reviewed Aug. 8, 2017
Freedom Debt Relief was simple and friendly to use. I have felt confident in using them. I have had NO problems with them. As time with the system continued, I became more trusting of them. I had no cause for worry. I do recommend them to those serious in eliminating their debt. Thank you, FDR!
Reviewed Aug. 8, 2017
My only slight problem with my experience at FDR was getting the date of withdrawal correct. It was settled in a timely manner and from there the experience was nothing but excellent. I need to mention my chief contact through my negotiations... Brandy!! She was outstanding in her commitment to me and my needs and did her job with utmost professionalism.
Reviewed Aug. 8, 2017
All of the process was a great success. Everything was done in a timely matter. Whenever I would have any questions, they would provide the answer that I was looking for. You were not on hold very long for them to answer the phone and they were very friendly.
Reviewed Aug. 8, 2017
From the beginning Freedom had been there for me anytime I had a question or two. Always returning my calls and sometimes just calling to see how I am doing. Since no longer with them I don't feel the same as if I call now no one calls me back etc... Freedom gets five stars from me but not whom I am dealing with now... Sorry!!!
Reviewed Aug. 8, 2017
The program is beneficial. Help tremendously with resolving some of my debt. Customer service always on point. I would recommend using FDR services. It was a good learning experience and educated me on knowing how to reduce debt and how to effectively deal with creditors. Thanks a million.
Reviewed Aug. 8, 2017
Great customer service. Fast and easy with resolving debt. Ended my financial worries. Love Freedom Financial. I would recommend this company to friends and family. My representative was very helpful and was wonderful to work with. Freedom Financial saved life.
Reviewed Aug. 8, 2017
This was the best decision we ever made. Your people were so helpful and profundity helpful. Everything you promised was true. If you need help this is the people you should call. You will not be disappointed. So before you file for bankruptcy call them.
Reviewed Aug. 8, 2017
They did a good job. I would recommend them to anyone that is in trouble with their finances, and their credit cards. And they want to consolidate the bills. Thank you Freedom Debt Relief for your patience. If I had to do it again I would call you.
Reviewed Aug. 8, 2017
When I had entered the program in 2013 I was told it would be a 3 year plan. My accounts were not settled until 2014 and my payoff is in 2019. Seems a little longer than what I was told since I had already paid over $3,000.00 into the program before my debts were settled.
Dear Mr. Felio,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
They charged too much and I did all the work. Constant follow-up was needed on my part to see if they were acting on our behalf. They took an additional 6 months to approve our consolidation loan application because they pulled up incorrect financial information. I would not recommend this service if you're in the market to reduce your credit debt.
Dear Mr. Fernandez,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I was very happy with Freedom Debt Relief. They explained everything so I could understand the process. I did everything they suggested. Received very few calls from my creditors. They were always available when I called. I would recommend them.
Reviewed Aug. 8, 2017
I was very lucky to have had Freedom Debt Relief program help me out of my debts. I was always informed about the progress of all my accounts. They were very professional in explaining all details. I like to say thank you to everyone that help me get out of debts.
Reviewed Aug. 8, 2017
Most helpful and courteous group of people. My questions were always answered and my financial debt was taken care far quicker than I expected. I would highly recommend Freedom Debt Relief to anyone needing a solution in their life. Once debts began paid off, my stress just started to disappear. It was the best thing I ever did, because I did not want to go through bankruptcy.
Reviewed Aug. 8, 2017
They con me into a loan program with outrageous interest rates and will never lower payments no matter how much you beg. I pay almost 400 bucks every 2 weeks. A 30 K Loan ends up being 100k in their pockets. Would of been better if I went bankrupt.
Dear Ms. Parks,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
FDR is a company that I would recommend to anyone having financial difficulties. I was seriously up to my ears in financial debt when I applied for help. They were wonderful. When I completed the course they recommended me to Consul Plus for further assistance.
Reviewed Aug. 8, 2017
I did a pretty thorough check of all the credit places, including my own bank and recommended ones. Your company was ready and able to assist me. I was able to relieve myself of this debt noose in a few short years, with their able assistance. They were available to answer all my questions at pretty much any time. I thank you from the bottom of my heart.
Reviewed Aug. 8, 2017
I was very satisfied with the service. I never had to wait for answers. Someone was always there to help. I would recommend this service to anyone with too many credit cards. The customer service was excellent. Everyone was very friendly.
Reviewed Aug. 8, 2017
Thanks just doesn't say it all. With your help advice and direction - it took us under 4 yrs to get out of $70,000 worth of debt. You kept me on track made sure that I knew that we were making progress. That tremendous load is off our backs and there is no way it coming back.
Reviewed Aug. 8, 2017
If I knew of Freedom Debt Relief back in 2007 I would have never went through Bankruptcy. This took a big burden off me when having so many medical bills, Freedom help me do what NEEDED to be done. Thanks for all your help.
Reviewed Aug. 8, 2017
I'm sorry I had to do this but the experience was made easy by this company. I was scared and didn't understand how it worked. They calmed me down and explained everything. I needed certain documentation and they went out of their way to help me get it.
Reviewed Aug. 8, 2017
Freedom Debt Relief helped me with my debt. They customized a program based on my needs and it was completed by the targeted time frame. It was a little hard to navigate the website but after improvements it made it easier. I would definitely recommend!
Reviewed Aug. 8, 2017
We were quite literally drowning in debt due to extenuating circumstances and everything was snowballing out of control. It was at that time that I found Freedom Debt Relief online and said "Let's try it!" I worked with AMAZING staff the entire way through! Everyone was ALWAYS helpful, kind, and courteous. No one ever judges you; they genuinely want to help people get out of debt's death grip it has on SO many people's finances. We had well over $50,000 and we SOOOO happy to be out from underneath all those debtors. If you have debt, let Freedom Financial help you. It's the best decision.
Reviewed Aug. 8, 2017
Freedom Debt Relief are great people. They communicated well with me about my situation. They were great to work with through the whole process. They are true friends. They know their business and they make you feel comfortable. I recommend Freedom Debt Relief to any and everyone.
Reviewed Aug. 8, 2017
We were thankful but when we consolidated the rest of our finances our interest rate went sky high and our credit score fell greatly making it hard to get any other help. Our payments are very high and hard to keep up to have enough to pay other bills or even eat, with our limited SS funds. Hope to get it over with soon. Learned lesson to not get into debt in the first place. Watch and beware!
Hello Ms. Olson,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
We would like to thank all the agents we spoke with during this difficult time. Our initial contact with Freedom Debt Relief made it seem feasible that we could finally get out from under our credit card debt. The payment plan was within our budget. Then we became eligible for the Consolidated Plus loan program, which gave us peace of mind. I ended up having to speak with just one of our creditors to negotiate a final payoff and it was very unnerving. Most if not all creditors become confrontational and try making you feel guilty trying to make a (Settlement). This is where I appreciated Freedom Debt Relief's agent intervening on our behalf. The stress of trying to negotiate with creditors is very emotional. Many thanks to all involved in resolving our financial debt.
Reviewed Aug. 8, 2017
I experienced the most accurate, polite, and the most helpful experience from Freedom that anyone could expect. I would definitely recommend their program to a friend!! If I ever need help with anything, I would go back there for their assistance!
Reviewed Aug. 8, 2017
I was very impressed with the professionalism of staff. They were very helpful in considering my options and guiding me through the process. When I left voice messages, they would always return my call. They eased the burden of being financially distraught. I would highly recommend them in assisting you to reduce your debts and developing better management of finances and payments.
Reviewed Aug. 8, 2017
Wonderful people to work with. Always patient and understanding. They took my stress level from a 10 to a 2. I would highly reccommend them to help get your credit paid off. God bless them for their patience and understanding. They never made me feel bad about all the credit had.
Reviewed Aug. 8, 2017
I would have gladly given you five stars had your program not been a bait and switch. After approximately a year where you were getting my monthly payments and I was seeing efforts to negotiate down various credit cards, I was contacted by Consolidation Plus. I was advised that my credit card payments would take a long time to negotiate and pay off. This is not what I had been promised in the beginning of my program and I was never told the credit card companies would not accept your offers or wanted payments immediately. I do not have to tell you how they work, you work with them every day.
But I was advised by the individual from consolidation plus that it would be better to pay off all of my credit card payments now, using alone. Rather than the method I have been told will pay off my credit cards. I am now stuck with a 22.9% payment which if I go to the end will be over $50,000. I have just strongly to the percentage rate and all of the fees that suddenly got added to my total.
Dear Ms. Fallat,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
This was a tough time for us and embarrassing and we just wanted to right our financial wrongs the best possible way. Every single person at Freedom was kind and professional, honest and knowledgeable. We even had to use the legal services and I wish I remember the attorney's name but she was excellent and very responsive. You helped make a trying time more bearable. We LOVED the portal and the ability it gave us to track and monitor every step.
Reviewed Aug. 8, 2017
Freedom Financial helped us to come to a debt solution that was affordable to us and we were able to complete the program early. :-) Whenever we had a question, the representatives were polite and worked to answer our questions in a timely manner. :-)
Reviewed Aug. 8, 2017
Freedom Debt Relief is a tool that those having hardships in managing their debts will definitely find extremely easy to use and they get the job done. So glad I found you guys. My financial future is back to heading in the direction it should.
Reviewed Aug. 8, 2017
I was in need of serious help. I accumulated a lifetime of credit card debt in a short time. I didn't know what I was going to do. Freedom did all the work, contacting my debtors, I just had to make one payment monthly on my part, and they did the rest.
Reviewed Aug. 8, 2017
I had accrued credit card debt in excess of $50K and was also going through a contentious divorce that didn't appear to ever be ending. It was at the point that while trying to pay more than the minimum payments on the various credit cards, the credit card companies would stonewall me in any effort to seek a reduction of interest rates etc... Not only did the credit card companies have me over the hump, so did the divorce proceedings.
I reached out to FDR as a step to avoid bankruptcy and it proved to be a lifeline that was there in the nick of time! The courtesy of the customer reps at the initial phone call all the way through the seamless process to becoming a client was what I needed to start eliminating the financial burden. Being cynical all of these processes were beyond my expectations.
FDR has no hidden agenda when they say they will help people. Every step undertaken is led by and directed so that as a client you don't feel the pressure of fighting the financial battle alone. FDR developed a personal payment plan that was designed to save money yet work towards an amicable solution for all parties. That's all I ever wanted to do with the credit card companies but I was a faceless name that didn't matter until FDR accepted me as a client.
As a client I followed the guidance of FDR and started seeing results of what they said they could do. If I had questions they were always answered with clarity, confidence and, most importantly, with respect. In hindsight I wished I would have pulled the "trigger" sooner to allow FDR to assist me in regaining control of my financial independence which in turn helped with my mental well being. When you've worked all your life to ensure you do the right things but outside forces put you in hard situations in terms of financial obligations, there is help out there. Freedom Debt Relief is truly a consumer advocate. Thank you, FDR!!
Reviewed Aug. 8, 2017
From the first time I contacted and converse with one of your representative, the manner and honesty was felt from the beginning. They guided me thru each step and always responded to my questions within 24 hrs. They took me thru a smooth transition to the next level and made sure I had an understanding of what was going on. I am very happy with the outcome and would recommend the company to anyone.
Reviewed Aug. 8, 2017
It was told to us that rarely is there litigation or 10-99's sent to you. We have received a 10-99 for every account costing us to owe taxes. We have been sued twice inside of 1 year and when we really needed assistance or a quick response, we didn't get it. Even when referring to settlement letters, there has been no response or we don't have them response. The system taught a lifestyle change but the customer support and the company's integrity is in question.
Hello Mr. Grimes,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
My experience started out great. Everyone was helpful and I was on my way to becoming debt free in 3 1/2 years. I loved the website and kept an eye on it monthly. After 3 1/2 years there was one account that continued to be "in progress". Because of this money was still taken out of my bank account to cover the costs of this account in limbo. There was more than enough money to cover this account if it ever proceeded forward. It was always an issue to stop the money from being drawn out of my bank account. The account never proceeded forward and I finally canceled.
Reviewed Aug. 8, 2017
I am so pleased to have used FDR for eliminating my debt. Not only did they resolve my outstanding accounts and legal battles. But they taught me how to live within my budget. I would and have recommended FDR to many acquaintances and friends for debt relief. Thank you so very much for helping me begin a nEw life debt free. I'm well on my way to restoring my credit as well...
Reviewed Aug. 8, 2017
I first heard of FDR via Experian Credit Bureau when checking my credit rating. At the time my credit way in the high six hundreds. I also had never not paid my bills in my life. My credit was lower to usual due to my recent move and over extending. Contact with FDR can by contact with Instafinacial a company who's spokesperson referred me to FDR.
At that time I believed they were a company that was planning to lessen my debt somehow. When asked if this would hurt my credit, I was told maybe. I was also led to believe this would happen very fast; but FDR would be on it every step of the way... This of course did not happen. First I had to enroll my wife in a separate account causing confusion on every contact as to which account was being questioned. Second the info pamphlet we had to fill out were not quite as user friendly as expected. Much time went by trying to figure out what had been filled out incorrectly (little timely support from FDR).
Cease and desist forms supposedly to stop many credit payment calls were not used to my knowledge. I was then advised no contact with credit companies was to be made till they wrote the loan off. When I asked about the possibility of lawsuits I was told it rarely happens. Well that happened. Those proceedings were exasperated by FDR when they attempted to settle an account that the attorneys were handling.
More time went by. At this point and after much delay with slow service, FDR recommended we move our accounts to Consolidation Plus (CP) a affiliate of FDR. They offered to settle all loans and create 1 loan for my and 1 for me. We accepted to hopefully get away for the snail pace of FDR. Now we each have a consolidated loan with CP at approximately 25% and continually get notifications from FDR and CP telling us how well we are doing and if we would rate their companies. My opinion is FDR offers to correct someone's credit card debt. But in the end plans, by delay and poor service, to then offer customers percent inflated loans.
Hello Mr. Shanks,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
We were very pleased with our experience with Freedom Debt Relief and would recommend it to anyone that feels they need assistance with getting out of debt. They stepped us through the process and anytime I had a question, they were merely a phone call away.
Reviewed Aug. 8, 2017
I'm happy that it is complete and that my credit improve after Freedom Debt Relief helped me to make the settlement and pay off everything. I would recommend for anyone who wants to settle the old debt and start fresh credit.
Reviewed Aug. 8, 2017
A relief for us that just was eating us up from credit cards debt. We got over our head and nothing to do but file for bankruptcy. Then we found Freedom Debt Relief and now we have peace of mind. We worked out our debt, thanks to the folks at Freedom Debt Relief. Thank you very much.
Reviewed Aug. 8, 2017
I finished all my payments. In general terms, everything went as agreed. The only question I didn't ask and ask now is why the fact that everything has been covered and paid it will not reflect in my credit report? My thought is that I should have a clean report and better rate which is not the case... I would like to have answers to that. Otherwise, the experience was as agreed...
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I had a great experience and would definitely recommend to any friend. I am so happy to finally be rid of all my debt! The people here are very friendly and helpful. Happy to have gotten rid of over $40,000 in debt within 2 and a half years. Otherwise I would still be paying the minimum on all my credit cards.
Reviewed Aug. 8, 2017
I was wary of this program, but I buckled down and committed to a monthly amount. It felt good for that money to be going towards getting rid of debt instead of making minimum payments. I did take a hit on my credit temporarily but it was worth the cause.
Reviewed Aug. 8, 2017
Process was almost painless even if interest rates are a bit high!!! Any questions I had were immediately answered. All people communicated rapidly and professionally. Easy to follow progress and status online as well. If you need their service I would recommend them.
Reviewed Aug. 8, 2017
This program helped me out of debt which naturally improved my score. Only thing to be aware of is you will have delinquencies on account while they negotiate your settlement. In the end it is so worth it. I would recommend this program to anyone looking to get into better financial position. Short term pain for long term benefit.
Reviewed Aug. 8, 2017
Everyone has been very kind although I ran into a few bumps. With team effort they straightened it out. I would definitely recommend this program to anyone looking to get out of debt. Thank you for all your hard work!
Reviewed Aug. 8, 2017
Freedom Financial reduced my debt. If you just do what they say when your creditors call you wanting money, it will be OK. I have changed my spending habits and will attempt to never revisit that kind of debt again. My credit score is on its way up. Thank you Freedom Debt Relief.
Reviewed Aug. 8, 2017
Always fair, transparent, accessible. Very satisfied, would recommend. Easy to monitor via computer. Easy to access account via computer for updated info. Representatives were also available by phone to answer any questions.
Reviewed Aug. 8, 2017
Well to start off I'm very grateful to have debts paid off thru FDR program. It is a relief for both myself and my wife Linda. I would recommend this to anyone. The last few years were tough as far as debt overwhelmed us. There was different situations that made it become that but in all learned from my lesson as well as my partner and now we have a fresh start and couldn't be more happier. My thanks goes out to the specialists who handled our accounts.
Reviewed Aug. 8, 2017
I am now debt-free. My old credit cards are cut up in little pieces and frozen in a cup of water in my freezer. I use my debit card to make all purchases and hotels and airlines honor that card, as well. I have also paid off my school loans and just have living expenses. I plan to retire next year in a debt-free state. Yes! Just remember that this process takes time and several years. The important thing is to start doing something about the debt today. Freedom Debt Relief can help you do that. Remember that, "Steady plodding brings prosperity, whereas, hasty speculation brings poverty." You can do this!
Reviewed Aug. 8, 2017
You may pay fees but not anywhere near what your credit card fees are. They got creditors off our back... negotiated write-offs... helped us with courts... but mostly gave us the time to get ourselves sorted out and back on our feet financially in less than 5 years. We now have credit scores back over 700 and a stable financial plan. It was hard work but well worth it.
Reviewed Aug. 8, 2017
Without help I wouldn't have been able to get out of the situation I got myself into. They made the experience much easier. And I finally became debt free. The time went by faster than I thought it would. It all worked out. Thank you so much for helping me to get where I am today!
Reviewed Aug. 8, 2017
I was unsure and unable, how I was going to pay off my debt. Freedom Debt Relief help me come up with a plan and gave me the tools I needed to overcome the feeling of despair. Now that I'm debt free and staying that way, I feel amazing. THANKS...
Reviewed Aug. 8, 2017
This program was the best thing that has happened to me, regarding debt resolution. The payments were easy and the program gave me such a peace of mind to know that I was on my way back to being debt free!
Reviewed Aug. 8, 2017
My debt problems were conveniently resolved without me having to do much more than ask for help. I recommend them to anyone needing help resolve financial issues. It doesn't really matter how much you owe, NDR will do an outstanding job helping you become debt free.
Reviewed Aug. 8, 2017
I think everyone was very professional and helpful. I didn't expect that I would have a loan though but hopefully it will be paid off quickly and help me get a good credit score. It was very helpful for me to get my credit under control and not be broke doing it.
Reviewed Aug. 8, 2017
So relief with all my debts and got freedom now to save money and help other people and families in debts through your company. Glad I be introduced to FDR thru Primerica Financial Services when you did business with them a year ago. A lot of thanks and such a great program.
Reviewed Aug. 8, 2017
Freedom Debt Relief was very helpful to get me out of my debts. Customer service are there to help you. You can ask them anything re your debts process and they are always polite. Now I can get my life back and don't have to worry about debt collectors. Thank you again Freedom Debt Relief for all your excellent service. I definitely recommend you guys to anyone who needs to get out of debt. Keep up the good work!
Reviewed Aug. 8, 2017
My time with Freedom Financial has been painless and pleasant. Everyone I dealt with was very professional. I was never made to feel bad or stupid about my debt. I had a feeling of being safe and working with people who cared about me and wanted to help me to achieve my goal of paying off debt.
Reviewed Aug. 8, 2017
I was highly disappointed with the FDR program. The company looked out for their interest not mine. My debt was 51k and I ended up paying 49k plus I will have to pay taxes on settled amount. I will end up losing money. Horrible.
Dear Jess,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I was very glad to have had Freedom Debt Relief help my family when circumstances in our family changed and our debt became hard to sustain. They were very helpful in working with us and our debt companies to bring our finances back in line.
Reviewed Aug. 8, 2017
When I found this program I researched it extensively... This program is a God send to my life. I am free of debt. Folks I am a real customer... not a fake paid person. I achieved my goal to only receive overhead bills mailed. That's all I get. All other mail is junk mail. I cannot sing praises about this program enough. I go days without mail. Freedom Debt said 3 years to complete... it was 3 years to date. I will NEVER EVER look back at debt again. If you are in debt I urge you to choose this program immediately. There is no other honest program like it on this planet!!
Reviewed Aug. 8, 2017
I was very happy with your help. If I need help I will call you again. I was satisfied and I would recommend you to my friends or relatives that you are very helpful in these matters and you are very professional with financial needs.
Reviewed Aug. 8, 2017
My former wife and I had made the typical mistakes with credit cards that people often do, and we were buried in debt. Freedom Debt Relief gave us a way to deal with our financial problems, and I'm grateful for their help.
Reviewed Aug. 8, 2017
I contacted FDR in 2015 for help in settling some $22,000 in credit card debt. Their Customer Service were extremely helpful and patient as we completed all the forms needed and gathered my financial information. Once the program was begun, except for one creditor who refused to provide an account number. Consequently, this one was dropped from the program. All other debt were settled by November 2016. I am totally satisfied with all facets of my program and its completion. I would encourage anyone with unmanageable credit card debt to give Freedom Debt Relief a chance to help you.
Reviewed Aug. 8, 2017
Cannot seem to get online to view my account. l have called customer service several times, and have requested new passwords and l still cannot get thru. Please let me inform me what l am doing not right so l can go online to be informed of my balance on my account.
Dear Ms. Aparicio,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Thanks to Freedom Debt Relief I have control of my spending once again. They help me get out of debt pretty quick, I would definitely recommend them!!! A-plus service, quick settlements and they delivered what they promised!!! Top quality customer service and very easy to follow!!!
Reviewed Aug. 8, 2017
Very helpful and helped me a lot. I would highly recommend friends. All the people who I would talk to were always very friendly. I am glad I got the help I needed and got debt free. It worked out a lot for me and my family. The payments were very good and affordable.
Reviewed Aug. 8, 2017
Thank you for your professional way of handling my accounts. I have put financial affairs in good working order. My bills are not behind and I have even been able to save some money to put aside for an emergency. So with your professional help I have been able to get my life back on track.
Reviewed Aug. 8, 2017
I was always treated with the highest regard, respect, concern and consideration by the FDR team. And, when I would phone to ask a question, I was always shocked and pleased that a real human would pick up, and on the second or third ring! I have felt guilt over having debt, but nobody at FDR ever made me feel bad about not being able to take care of my debt. Everyone was always so supportive and kind. It is important to feel this support when life is financially challenging. Keep up the good work! Thank you...
Reviewed Aug. 8, 2017
Only had one problem and that was our first payment coming out early and overdrawing our bank account. I called and they did refund some of our overdraft charges, but it was a major inconvenience. They did very well a negotiating for us and getting our balances down.
Reviewed Aug. 8, 2017
I have been truly blessed to have been given the opportunity to regain my dignity and my ability to live with peace of mind instead of being burdened by anxiety. My Financial advisor and your group have made it possible to spend more time caring for my disabled wife and give us hope to spend our golden years above the poverty line. May GOD continue to give you the ability to keep helping the blue collar man.
Reviewed Aug. 8, 2017
Everyone at Freedom was very polite and helpful with all my questions, Thank You! My credit cards were closed out and settled on or before the time limit they gave me. So all in all, I'm very satisfied and I would recommend you to my friends if they needed it.
Reviewed Aug. 8, 2017
By the time I paid all of the many many fees that I was charged, it would have ended up costing me the same as if I would have disciplined myself and just paid off the cards myself. Not to mention that it destroyed my credit so I can't get a loan for a bicycle!!
Dear Mr. Madsen,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Upon signing up with FDR I found financial peace of mind and comfort knowing this group will work to the best of their ability to resolve my debt and that it will be cleared up. I trusted them 100% and they came through. Thank you FDR.
Reviewed Aug. 8, 2017
My experience was very positive. I am so happy that I took this route. I was at the breaking point and now I am completely debt free. I would recommend your services to anyone looking to get out of debt. I was able to call whenever I had a question. All my questions were answered for me. Thank you so much for your help.
Reviewed Aug. 8, 2017
I had an awesome experience working with this program. Customer service was great. If anyone need help getting out of debt, I highly recommend trying this program. The process was easy and simple. I did not have any trouble at all. My brother introduced me to the program and I am beyond happy that he did.
Reviewed Aug. 8, 2017
The whole experience was a joke from the time I started with you. Customer Service was a joke. Could never get the same person twice working on your account. When you talked to someone you got the same run-around every time. After 6 months of totally destroying my credit and having accounts turned over to the court systems for a judgement, my account was turned over to Consolidated Plus at which time I worked with an agent there. I settled the majority of my accounts on my own for the agent and then when the final paperwork comes through Freedom Financial has over a $6,000.00 fee for their services in which they did nothing!!! I would never recommend this program to anyone!!! I have complete documentation of every phone call made to your company and my creditors!!!
Dear Ms. Maeschen,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Did not find the "sales people" to be in sync with the deliverable in our agreement. One might say they embellished a bit to get the sale. It took several calls to uncover the particulars of the services ie, that you be banking my funds to a certain amount before engaging my creditors. Feel free to call me **.
Dear Mr. Smith,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I would not recommend. You end up paying a large fee to me. They did not try to get me a better interest rate. You're offered a high rate and you have no choice because you already stopped paying your creditors per their advice. The interest was higher than half my credit cards.
Dear Mr. Diaz,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
FDR was great from the first phone call when I was just consulting. As long as you are committed to eradicating your consumer debt and you maintain focus and discipline, FDR is the way to go! I had a bi-monthly payment that was reasonable. They did all the work for me. I never had to have an uncomfortable conversation with any creditors or negotiate anything. My projected time to spend in the program was 39 months and I graduated in 41 months. FDR kept me updated and saved me thousands of dollars and boatloads of heartache and headache. I would recommend FDR to anyone who is serious about getting rid of their consumer debt.
Reviewed Aug. 8, 2017
First of all I did not know the amount I filed for Freedom Debt Relief would be considered income and I was taxed on that amount. Also, I was sued during the middle of the program. The bi-weekly payments were lower than all my credit card monthly payments, but the interest rate was at around 23 or 24%. It seemed my balance owing FDR was NEVER getting smaller. The people were very nice and knowledgeable, but the program was a very expensive way to try to get rid of some of my debt.
Dear Mr. Bruer,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Great help. Easy to work with. The representatives were attentive and helpful. I was especially pleased with how fast they were at resolving my problem with my creditors. The monthly payments also helped to relent my cash flow problem. I would recommend them to anyone.
Reviewed Aug. 8, 2017
When was having troubles making money stretch Freedom Debt Relief was there and made things possible. Thanks So Much. Would recommend to all my friends, takes the pressure off of you trying to figure out how to make all bills when you only have so much income. An emergency arises that can't be helped, then out of blue Freedom Debt Relief makes it possible.
Reviewed Aug. 8, 2017
I was told that my graduation kit which has all the hard copies saying I paid off my debt so that I can send to the credit agencies still has not shown up. Was suppose to be arrive about 2 weeks and been 4 months. So aggravated with this company's horrible follow up. The concept is good but their process is frustrating.
Dear Mr. Hasan,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Thank you. However, there were a few things you forgot to mention. 1. That it would affect my taxes to the point that I needed a loan. 2. Your consolidation loan at 22.9%. 3. Took forever for email responses. At the end not happy. Will not refer.
Dear Joe,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Freedom Debt Relief was very helpful to eliminate my credit card debts. It was a quick, easy and effective way to reduce my debt payments. I totally will recommend their program, customer service staff were polite and always willing to help.
Reviewed Aug. 8, 2017
In the beginning, there was a little stress with the setup, but perhaps that is common as there are many data to collect. The rest was quite simple and done automatically. And yes - the debt was reduced by quite a bit, which is greatly appreciated. Now I have to work on getting my credit scores back to above average.
Reviewed Aug. 8, 2017
I made the correct decision choosing Freedom. They made it a worth while investment on my part. I Highly Recommend their program to anyone that went a little or a lot over what they can pay back to their creditors. Their web site was easy to navigate to see exactly what they were doing.
Reviewed Aug. 8, 2017
I was very happy with the help from Freedom Debt Relief but I am not satisfied with the elevated Consolidated Plus Program. They increased my monthly payment and increased the number of months I will be paying and I am not happy that I agreed to this service.
Dear Ms. Ballinger,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I didn't know where to turn, laid off and a mountain of debt. I heard a radio ad for Freedom Debt Relief, called, and they took care of everything for me... set up recurring (much smaller) payments and negotiated with the credit card companies. I am now debt free, and didn't have to declare bankruptcy. I cannot tell you how relieved I am. Thank you, Freedom Debt Relief!
Reviewed Aug. 8, 2017
Working with Freedom has been very helpful for our debts. They were always telling us how to deal with banks. They gave us confidence to continue with the creditors. Freedom knows how to negotiate with these people. We recommend them to anyone who has had heavy debt problems. Thanks to Freedom Debt Relief.
Reviewed Aug. 8, 2017
Ended up paying my creditors the full amount in the end. They filed a tax form and when I got my taxes done they took the rest of what I owed out of my return so it all was a waste of time!!! I'll never recommend this to anyone.
Dear Mr. McDaniel,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I couldn't thank you enough for the help getting me out of debt. Everyone has been so helpful, knowledgeable and understanding through this time. I am so happy to finally get that weight off my shoulders and it feels good. Thank you so much!
Reviewed Aug. 8, 2017
Happy that I picked Freedom for my troubles on my debits. I had more than I could handle while my health was failing me. Now I can take a breath of relief and get everything paid off. I really was glad that I had chose to go with Freedom instead of not being able to pay off or down all my balances.
Reviewed Aug. 8, 2017
When I first started with Freedom I thought I'd never be out of debt, but here I am, debt-free YEARS before I would have thought it possible. The company has been amazing throughout, and ALL customer service reps have been incredibly helpful - thank you!
Reviewed Aug. 8, 2017
Freedom helped me resolve ALL my credit card debt in less than 3yrs. They helped me get back my financial freedom. Their customer service is absolutely excellent. I was even able to pay off my Freedom loan earlier than projected because of their ability to negotiate better pay off deals. Thank you Freedom!
Reviewed Aug. 8, 2017
Encountered an unethical loan company and Freedom Debt Relief put their lawyers into action and filed suit against the company and won!!! I would highly recommend them!!! They did what they promised and more. I did not have to pay any attorney fees. Freedom Debt Relief helped me in so many ways. They started by explaining the program and then put me in a payment plan that I could afford. It took the 24 months but it was well worth it... Thank you Freedom Debt Relief.
Reviewed Aug. 8, 2017
I was very pleased with this debt consolidation program. Staff was always very helpful and the best part for me was their website had all my accounts and their current status. I was always able to see what was going on and hardly had to call to ask any questions. I definitely would recommend them.
Reviewed Aug. 8, 2017
Freedom Debt Relief stepped in after I was unable to work and forced to close my business, leaving me with a large debt. They are compassionate! They worked with me and my creditors and I am now debt free. Thank you.
Reviewed Aug. 8, 2017
It sounds to me from your email that we have 'graduated' from your program. My last statement indicates that is not true. We are paying on our deceased son's student loan. Since we are retired, this has become an overwhelming burden. If this account has 'graduated' please inform us of what that means.
Hello Ms. Butzke,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I had a great experience with FDR. They were able to negotiate lower rates with my creditors, which saved me a lot of money. Whenever I needed to contact them they were always willing to help me with my debt situation.
Reviewed Aug. 8, 2017
I feel I was lied to about how you pay off different creditors. I was not happy with your practices after finding out. I called and asked for the person who signed me you to call and lie to me again so I could call him a liar but he never called. I would not tell someone to use you. I'm still not happy with what happened.
Dear Mr. Geister,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
At first they were very good... fast and efficient. On certain negotiations, it dragged on and on. I had to continually call them and harass them to finish this process up which probably took a year and a half too long. Eventually, everything was settled and I was satisfied with the outcome. I don't feel they were 100% honest with me either when I would think about what one person would tell me and then would get another story from someone else... It was stressful and frustrating.
Dear Ms. Hanratty,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Freedom Financial was there when I needed it most. My credit card debt was huge and through them, I was able to settle most of them and consolidated my debt. There were others (a couple) that I had to personally negotiate, but a really helpful customer service representative coached me to be able to do it myself. All the customer service representatives that I dealt with were always helpful, kind, empathetic and efficient. I sincerely recommend Freedom Financial to whoever finds him/herself in the same position as I was.
Reviewed Aug. 8, 2017
I was a little skeptical when I first called, but after speaking to a counselor I was convinced I was the right program for me. You were very thorough in your process and it took a lot of stress off of me. The negotiations were great at getting all my accounts to agree to lower amounts and a timely date of settlements. I would highly recommend your company to both friends and family. Thanks for the great work.
Reviewed Aug. 8, 2017
My experience with Freedom Financial was a positive one. I was really feeling very much at the end of my rope with all the debt I had accumulated. This program offered me a solution that was workable and although it wasn't easy – I am very thankful to see the light at the end of the tunnel!
Reviewed Aug. 8, 2017
I was starting to prepare for retirement but I had way too much debt. Freedom got me back on track and now I have reached retirement without the huge debt over my head anymore. I was able to retire when I wanted to rather than needing to keep working well past my desired retirement date. Thanks?
Reviewed Aug. 8, 2017
At retirement age, my husband and I found ourselves in so much debt that we just couldn't imagine what we were going to do. By the grace of God, we received a notice in the mail from Freedom, I gave them a call, and they "saved" us. Happy retirement.
Reviewed Aug. 8, 2017
I was excited in the beginning to start the program, but in the end I felt like I was not informed completely about the process. In the end I had to get a loan out and pay this debt consolidation because I couldn't afford to keep paying a DAILY INTEREST RATE. My original loan was for $11K, and at the end of my loan I would have had to pay about $22K which is ridiculous when my original debt was about that amount. Needless to say, I probably would never do the debt consolidation again EVER!
Dear Ms. Ramos,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
FDR was just what my family and I needed to help us with changing our mindset and approach when it came to our Credit Card debt. The process was clear and we felt comfortable the whole time! From the time we started the process, to the time our last account settled, we knew what was where we were going and that we were being taken care of.
Reviewed Aug. 8, 2017
Horrible company to deal with. They never return calls and did nothing that they promised. DO NOT USE THIS COMPANY. They underperformed, lied to me and duped me into believing they were helping but once they get you to sign, forget it, no return emails, sit on phone calls for 20 minutes and one hand doesn't know what the other is done. This very email stating that I had completed their program is just another example of their not knowing what is going on. I have filed a complaint against them with the FTC and CFPA.
Dear Ms. Comstock,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I had made very bad choices over quite a few years in reference to credit cards. I finally called Freedom Debt Relief. All of their consultants were so kind and extremely helpful. I never felt like they ever judged me.
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