How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Liz Bingler
Author picture
Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

Filter by Rating

  • (26,041)
  • (4,244)
  • (1,660)
  • (1,204)
  • (1,658)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 178 Reviews 26325 - 26475
    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    Yes they did resolve the debt but it was not always easy to communicate with your assigned rep. Seldom returned emails. You were passed on to other persons in which you had to explain over and over again the reason for the call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    I was so happy I found Freedom Debt Relief. After a divorce I was stuck with a lot of bills and didn't know what to do. I went for an easy consultation and knew it was what I had to do. It was a difficult road but slowly I paid off & worked with settled accounts. Anytime I called with questions I was treated so well and guided the whole way. In the end they owed me money even sending me a check. I would highly recommend FDR. I am so thankful I found them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    My biggest problem/concern would have to be the cost of this service. Initially I was NOT given the full disclosure of the expenses involved. I would never have signed up with FDR if I had known about the 25% charge based on the original amount of debt. Also, I was advised against paying off one 6-month 0% loan that ultimately cost me 3 times the amount of that debt at the time I signed up. I had to switch to CP because the settlements were taking so long because FDR always had to be paid the substantial fee first, which depleted my dedicated account. Basically, I feel I was not able to make an informed decision because necessary information was not made available to me. This influences my trust level. However, I will say that I was always given great service whenever I called or had a problem. I didn't get the full information about the costs until too late because I didn't know the right question to ask.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    Would never have used the program if repercussions were known in advance. My credit still shows as "many accounts with serious delinquency." This kept my credit score low and resulted in being denied for credit years later. A debt consolidation service might have served us better, but simply showing financial discipline would have been the best solution all around. Simply pay the minimums on all but the smallest account, pay off that account, rinse and repeat.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Freedom Debt Relief was very professional and very helpful towards me in my efforts to get on top of my credit situation. I would recommend them without hesitation to anyone who finds themselves in a similar situation. They negotiated my debt down to a workable number and helped me set up a payment plan I could live with.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    I was not all that happy. I asked after paying for over a year to get a rate reduction. No one ever returned my call. I negotiated one of the settlements myself, doing better than FDR. Did I get a reduced fee? Of course not.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    We had a very very bad experience. It felt like a bait and switch operation. Never could get it right answer or at least a straight answer, every time I spoke to someone they had an excuse for the last guy.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I had about 30k in debt. I paid already $7000 before it was consolidated into a $20k loan so that's 27,000 I have to pay plus interest at 22%. A savings of maybe only $3000. This company acts like they are cutting your debt in half. I've called to see if they can get the rate lowered after several payments and no one returns my call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I was very thankful that Freedom could help me get out of the financial bind I had gotten myself into. The best thing I ever did was sign up with Freedom. I was a little skeptical at first but what a relief when its over. Just excited to start rebuilding my credit now that it's all over.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    Thanks for the great experience and help with my financial needs. The whole process was not stressful and customer service was excellent. You guys were awesome and I will tell others about your service and how much you guys helped me. I appreciate all your help.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Aug. 22, 2017

    This has been the best company I have ever used to pay off my bills. Everything was fully explained and any questions were answered. The same person always worked with me. Great company and will recommend to anyone looking to use them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    The program is easy to follow but requires the consumer to follow the program and stick to it. If the consumer is not willing to do some leg work and keep communication open, it won't work. For me, it was just the program I needed to stop crazy calls and get the debt paid off.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Yes, my credit score took a hit at first. Yes, I changed my address and phone number to FDR's when I quit making payments to them. FDR did what they said they'd do and now my score is back to where it was before I started the program. Debt is painful. Debt relief is also painful at first but it is so worth it to see the light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I called FDR about 4-1/2 years ago. I was in so much debt and scared to death. I talked to one your awesome employees and helped me take the leap of faith with FDR. Being a single mother, the amount coming out of my checking account was very scary. But I did it. It got hard along the road but I came out of it credit card debt free. I am now debt free and couldn't be happier. Thank you!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Aug. 22, 2017

    At first I was not sure if this was right for me. Had no idea of what it entailed or if you were going to help. Once it was explained in detail, I still was apprehensive. To my extreme pleasure, you did everything and more, you guided me every step of the way and were very professional and understanding about what I was going through. You settled my debts very quickly and for far less than I thought was possible. You are the best and I am very thankful that you were there for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    I'm so happy I trusted FDR to help me reduce and resolve the debts that were crushing me every payday. The program was thoroughly explained to me from the time I first made the call, and it was nice to have a dashboard online to watch the progress being made. 19 quick months later, I'm debt free!

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Saved me from despair. Divorced, drowning from debt. They saved me. I would recommend this company to everyone. Trustworthy and do easy to work with. A wonderful experience for such a low time in my life. Thank you for the help.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Having our debt reduced by 50% was great. HOWEVER - we were told it was going to be on a 48month note at 6% interest. When the final paperwork was received, it was for 9 YEARS at 22.9% - higher than the credit card rates were. We were going to pay back MORE than the original debt was. Very bad deal. Plus your credit is ruined.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    After being unemployed for 7 months and racking up too much debt for me to handle on my own, FDR helped me to get back on my feet. They were trustworthy, honest and always there to talk about my progress and questions.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    I stumbled on FDR when I searched the internet out of desperation. I was even told not to try this route by different ones. However, after I spoke with the first advisor, I vessels totally sold on this. I am so glad I went with the program. Now I am debt free and can sleep well. You guys are the best. I even got a refund!! Who can ask for more? Thanks!!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    My experience was very smooth. I'm just not 100% happy with final outcome. With all the fees and interest, I'm paying as much as I owed or more originally. Which is ok I guess. In long run will probably get paid off. But I would definitely recommend you...

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Working with Freedom Debt Relief was a great experience for me. They helped me out in my time of need. I would recommend their expert advice and help to anyone who finds their self in financial problems. It did not take as long as I thought it would to have my debts paid off and it was a lot sooner than if I would have just kept paying the minimum payment every month. Thank you Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    It started off a little difficult, but it worked out great for us and I am very happy with the end result. Every time we talked, it was a great understanding experience!! This has helped my family reach some of our income goals and has helped now that we don't have that debt in mind!!!

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    My husband and I found Freedom Debt Relief to be friendly, honest in their dealings and extremely reliable. We were able to pay off the debt very early and have enjoyed the whole experience. We would recommend Freedom Debt Relief to anyone looking to consolidate their loans and pay them off early.

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed Aug. 22, 2017

    The online application and the ability to check my account status was very easy and user friendly. I am very pleased with the agreements made with the creditors and how easy it was to set up the auto payments and have the balances satisfied quicker than I thought! It feels great to be debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Aug. 22, 2017

    Freedom Financial Debt Program helped me attain over a 50% reduction in my credit card debts. My program was completed in 4 years time, otherwise I would still have debt for years to come. I appreciated their communication and assistance when I had questions or concerns. I highly recommend their program to anyone seeking to get out from under the cloud of debt.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Aug. 22, 2017

    While the process was fairly smooth, not being advised that the creditors would send me a 1099 to be filed with my taxes, was a shock. Not sure if this is procedure, but should have been explained in the beginning.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    Should have stayed with original setup. Would have paid off much sooner at lower cost. They were supposed to lower interest rate at six months and never bothered to contact me. Would not recommend to my friends as would not want to have them feel the way I do.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    When I enrolled into A contract with Freedom Debt, I was told that there would be NO Charge to Me. However, that was not the case, I either got sued or got a charge back from every one of My creditors, I was told By Anton ** that if any of this happened to me that You People would take care of it! Freedom Debt is a bad joke on Your Customers!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    One of my accounts was not closed out correctly and I show I have a balance on my credit report. I have made numerous attempts to have this resolved and no one can help me. I keep getting the pass from person to person.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    All counselors I came in contact with were consistently professional, friendly, & Supportive every step of the way through the process. They were willing & eager to share their knowledge. This was a frightening & unsettling situation to be in. At no time in the process did I feel judged, coerced, or rushed.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Aug. 22, 2017

    I am so glad I got in the mail a flyer from Freedom Debt Relief. The first gentleman that help me was Mike. Very nice and helpful. Explained to me how programs worked. I feel relieved to be debt free. I recommend it to anyone.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I was under a lot of financial stress. Thanks for the solution. Only one problem, I wished I had known the IRS would come after me to pay taxes on the debt relief. Very stressful. No knowledge of this. A heads up would have helped.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I'm greatly appreciate of the help in clearing up my debt, you did a great job, and I would highly recommend your services. You handle it quickly and very professionally. My deepest gratitude, you have saved me from a lot of debt, which means the world to me.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    While in theory it may seem like a good idea to "speed up the process" what it does in actuality is ruin your credit in a matter of months that will take you YEARS to repair AND they charge such exorbitant fees that you are better off doing the payoff yourself. If I had it to do over again, I would have NEVER done it!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I had 8 accounts that I was working on settlements. The last 2 accounts took over a year after my last settlement to be taken care of. I had more than enough money in the saving account to pay off the accounts. But instead you kept withdrawing money to place in my savings each month. Which then in return I was also charged the fees all this time as well. I called and submitted claims to find out why it was taking so long to have these last 2 accounts paid. I kept getting the runaround. This was having to deal with the back and forth with client services.

    I finally got fed up and was going to withdraw from the program and handle the last 2 accounts myself, since there was more than enough funds to pay off the accounts. All of a sudden the accounts were taken care of in a week, finally! If you call that good client support/help, I think you need to evaluate your cause. I feel money was taken from me, due to not helping to resolve my inquires in a timely manner. I hope your company needed my money more than I did.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I realize my situation may not be the same as everyone. I paid off $41,800 in debt in under a year. Freedom saved me $23,134.23 with the structured settlements they were able to negotiate. Thank you Freedom Debt Relief! You cut years off my debt which will allow me to have the financial freedom that I desperately needed. I would recommend this plan to anyone who has a little debt to anyone who is drowning in debt. Contact Freedom today!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I was very happy with the professional service provided to me. Everyone acted in a professional manner and courteous. My debt relief was taken care of quickly just as they said would happen. They provide legal services which was very comforting to know just in case the need arises.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    It was a wonderful program. Was able to resolve my debt quick and easy. I found the program and the people very customer friendly, easy to get a hold of with any questions I had. I would highly recommend it to anyone would wants to resolve their debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Still embarrassed that I got myself into a financial mess. But happy to have made the call to FDR. They were easy to work with regarding any issues that I encountered. I did get notice from the IRS regarding one company that reported a loss and I had to pay off such loss. I did that in two installment payments. I did not see that coming.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I was very happy with assistance with getting by debt paid off. My only fault with this is not being informed of 1099's received and having to claim that money as income. It really caused a problem when it was time to do taxes.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Very prompt in getting information and relaying it to credit bureau. Friendly people, information always available to you. Was always able to check my account. Statement were easy to read. Quick and accurate and also kept me in the loop, when it came to informing about what would be done next.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Everyone was very nice and helpful and nice to get my debt in order. Some paid and some consolidated through Freedom sister company. The only fault I have is that I feel like the high percent of fee. I feel like people needing these programs are desperate for help and being taken advantage of.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    Helped us get our debt paid off in a timely manner and kept track on a monthly budget. This allow us to pay bills and improved our credit rating. All in all Freedom was very helpful in planning our budget and making sure we stayed on track. We have continue with this plan and is paying off for us to have a down payment on a home. Thank you for your help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Being in debt can be very overwhelming and very challenging. Freedom Debt Relief helped me through this hurdle in my life. They never took judgment on me for being in debt, and really cared about helping me out of the financial bind I had put myself in. I owe them so much for helping me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    The customer service is amazing and the staff is diligent in resolving debts. Since my completion, I have recommended Freedom Debt Relief to two others, with one already enrolled. This was the fastest way to resolve my debts. Thank you for letting me stand back on my feet.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    My experience was great and successfully paid off my debts! The representatives were always helpful and gave good advice for Me to move forward in my overall financial concerns. The time spent talking to agents were time always for me a way of speaking Intelligently about money matters.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Aug. 22, 2017

    I turned to Freedom Debt Relief when I was going thru a divorce and was completely overwhelmed by the amount of debt my EX left me in. They helped me with an affordable plan and today thanks to them I resolved all the debt and now own a home. I am rebuilding my credit. Definitely trustworthy and helpful!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Aug. 22, 2017

    We are done with the program but between the settlements, the fees, and the taxes we owed due to the 'forgiveness' of debt I don't believe we saved very much money at all. Very disappointed in the whole process. They led us to believe we would not be penalized tax wise for the forgiven debt but the amount of taxes we ended up owing was huge.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    ProcessTransparency

    Reviewed Aug. 22, 2017

    And there were both good and bad aspects to this program. When they did clear debts it was great but some debts took forever to clear and one debt in particular was never cleared and simply expired and I was never formally exited out of the program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 22, 2017

    From the time I called until the end of the process, I had the best experience. Everyone was friendly & professional and helped me to be comfortable with the process, everything was explained in full detail. I am debt free for the first, 30 yrs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I can say without a doubt, that Freedom Debt Relief has been a true benefit to me and got me back on track with my financial future. Thank You! The assistance I received was very professional and timely. They answered all my questions and were always on hand to provide me with any assistance I required.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    Although FDR will help you get out of debt by negotiating with the credit card companies to lower your balance, I did not learn until the end of my time with them that YOU CAN DO THAT YOURSELF! FDR charges an outrageous amount in fees, and it's really hard to get them to change or skip a payment if you need that. Their "dashboard" was very late in updating, and only was updated when I called to complain.

    If you owe credit cards money, call them and renegotiate your debt yourself and save yourself tons of money. On my last 2 cards, FDR was unable to negotiate on my behalf (the company would not negotiate with them), so FDR transferred the debts back to me and ended my account with them. I called the cards directly and was able to quickly and easily negotiate a settlement that worked for me. Do it yourself!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I discovered that debt consolidation is a mistake that no one should make. I received a total of four 1099c forms which were filled against me by the companies I supposedly settled with. So, not only was I now paying Freedom Debt Relief, I was also now paying taxes on my supposed income from them. I ended up owing $12000 in taxes.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Freedom Debt helped me when I was at my lowest... literally! I was so ashamed to reach out for help that when I called, after reaching someone's voicemail I hung up. They called me back! She listened & I cried, now I am months away from payoff!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I was nervous to get started with any debt relief program - but Freedom was so kind and VERY respectful from the 1st phone call that it made this journey much easier. If you need a hand up this is the place to be for sure.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I would say that at first I was like I did not know what to expect. During the progress I had a full team behind me and 2 years later I was debt free and they have showed me the great ways no to get this far deep. I would recommend Freedom Relief Program.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    Although they did help in consolidating my debt, their customer service is very slow on answering emails and questions. They are very high on their interest rate and service fees which means you're paying back a lot once all is said and done. Payments are high and sometimes hard to make but now I'm stuck. I should have looked into other options before signing the dotted line.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceProcess

    Reviewed Aug. 22, 2017

    Process was somewhat ok. I didn't like how I was pushed into Consolidation Plus loan. Adding interest and settlement cost together I almost ended up paying same as without Freedom Debt Relief. One of the settlements was paid with Consolidation Plus Loan despite the fact it was money available on my account to pay it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Thank you so very much for all of your help in paying off my loan consolidation. You were organized & thorough & professional, as well as kind which made all of the difference in my interactions with you. You have always looked out for my best interests and that is thoroughly appreciated. Thank you again for helping me pay off my loan consolidation!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    They were very professional. Did a very professional job. Very polite. Answered all questions. Did it in the time said. Would advise anyone having a problem to give these people a chance to help. Dealt with me in a way that was very understandable. The man that helped me was awesome.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Thank you again for being here when I needed help. You took care of the credit cards that I could no longer paid. Thank you again. My husband and I are grateful for all your help. Now that we have paid it off and looking for the future. Amen.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Aug. 22, 2017

    Working with Freedom Plus and Consolidation Plus was incredible. Before I started the program I was stressed out, losing sleep and becoming distant from my family due to my crippling debt. Initially, I was nervous about entering into the program but knew that I had to take action and do something about my suffocating financial situation. My debt was reduced by nearly 50% and I now have one monthly payment instead of multiple credit card bills. I couldn't be happier with my experience.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Was fairly painless. Had to do some negotiating with a couple of the creditors, but Loren, my coach, helped me thru it. If I had to do it over again, I wouldn't change anything, except maybe to include some more debt. The monthly payment on the Freedom plus loan is knocking my pay off down very quickly.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    I am so pleased I went through Freedom Debt Relief and would recommend them to anyone who is faced with a financial challenge. They allowed me to pay off my debts by negotiating lower balances with my creditors and cut back on all of my high interest loans. This is a better alternative to filing bankruptcy. My monthly payments were lowered and allowed me the freedom to control my finances without the stress of harassing creditors. If I ever needed FDR again, I would 100% go through them!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 22, 2017

    I was grateful at first with your assistance, but as I got further into the program I was sorry that I did and not everyone was exactly how the representative explain the program would work. I had to ask multiple times for reports and to this day still has not received them. I moved to another program to pay off my debt and I did pay off that loan off in full early. There were some items included in that loan. They were later charged off by the company and were not paid off by the loan, so I am due a refund for that payment. But of course again I have asked for the payoff loan documents for several months as I was promised they would be out to me within a week and about 1 year or so later I still have not received them.

    So my faith within the organization is not within your organization. When I would call my advisors they would say, "I cannot do anything for you and you need to contact the 800 #" and they would never assist or make promises and they would not follow through. With that all being said I hope that this will help you address these issues within your organization.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Called with an issue about a 1099C. Was given a total runaround in how they don't know when or if a creditor will send one out. You do know that the creditors have a full year. But you keep saying you don't know. I asked to speak with a supervisor. Was told she was in a meeting and would call me back. Never received a call back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I turned to Freedom Debt Relief for financial help after realizing I had so much debt after separating with my ex-husband and they were able to help negotiate with the credit card companies and get my payments down and paid off in a very reasonable amount of time. I would recommend to anyone if they are in a bind to do this.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Very fast and to the point at helping you with your worries. They make you feel much better about life. Freedom takes a big problem that you have and makes everything much better. Life is much better now that I have used Freedom to help me put in a difficult situation.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    Aside from the annoying calls from the creditors in the beginning months, I have experienced nothing but satisfaction with Freedom Financial. Even though the debt relief appeared on my credit report and prevented me from refinancing at a lower interest rate, I have no complaints.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    Freedom Financial is the best. The process was simple and straightforward. They were always a phone call away to answer any questions. They gave me a new start, I will always recommend to anyone who needs help with debt relief. So grateful.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    When I first started I did not realize the effect it would have on my credit score or other accounts. They tell you to stop paying but not the companies. This lead to lots of letters and phone calls I didn't expect.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your insight on your experience of the program. Please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Freedom Debt Relief helped me settle my debts and was able to set me up with Freedom Debt Consolidation loan to get my credit restored even quicker. Good customer service all around. They have always responded to any question or need that arose promptly. I have nothing but good things to say about them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I had a great experience. If I would have to do again I would do it with Freedom Relief. It nice because all my questions and doubts were answered. Very nice staff. The waiting time to answer was very fast. I really felt very comfortable and secure again. I would recommend you with my eyes close. I felt very relieved after my questions were answered. Thank you for all your kind and understanding and wonderful help. Keep the way you are. Do not change.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    After my divorce, I was left with a tremendous amount of debt that I was unable to pay as a single mother with two children. I enrolled in Freedom and it gave me the peace of mind I needed. I wish I had been more prepared when I received the 1099C forms and had to pay taxes on the negotiated amounts that were waived by the credit card companies.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I appreciate helping get rid of the debt. Credit score still in the tank. I owe the IRS taxes on the cancelled debt and paying interest on the loan to keep me out of court. Not sure this was how it was supposed to work.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr Wisher,

    We do value your feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I feel that Debt Relief handled my accounts professionally and allowed me to get completely out of debt quicker than if I had tried to handle these accounts alone. I would recommend them to anyone who is in deep credit and financial debt. I wished I had used them sooner.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I was $30,000 in debt. FDR got this reduced to $16000 with payments that I could manage. I was out of debt in just under 5 years. It was much easier than I expected. I would recommend Freedom Debt Relief to everyone.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    Freedom Debt Relief did exactly what they advertised. They saved me thousands of dollars of debt and interest that I would have had to pay. Credit card companies will not work with you alone. You need Freedom Debt Relief. I am still debt free over three years later.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Basically, if you listen to their advice on how to deal with creditors and then let the professionals at Freedom Debt Relief do their job, you will have a most positive outcome and will be debt free, like me in about 4 years. I highly recommend their service!!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    I was able to negotiate with my credit card companies to lower my amount owed. And Freedom paid off my debt. I then made monthly payments to Freedom for 3 years with a butt load of interest. Overall it was a nice way to get rid of my high interest credit card debt. I think the interest was a little much because after all I am trying to get rid of debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms Kinder,

    I do appreciate the honesty in this review, our goal is to ensure we can graduate our clients from the program 100% debt free! If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Verified purchase

    Reviewed Aug. 22, 2017

    You pulled a fast one on when Consolidation Plus took over. It turned out that I would have paid more than I would have owed in the first place if I had let it run to full execution. Honesty is the thing I value most. There is no way I will recommend you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Yes I would recommend to a friend or family member. They were efficient and quick to get my bills taken care of. I did not have to do any of the calls or foot work. FDR did it all then did all the work to send my final total bills to a consolidation firm to pay all my bills and making it only one small payment monthly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I found Freedom Mortgage to be very easy and understanding. They were very helpful with a number of credit mixups on my records. I've paid in full other loans over the years, but the service at Freedom was outstanding. Be sure to keep helping people just like you helped me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Did everything they said they would do. Very pleased with being out of debt now but knowing there are companies you can trust. No gimmicks here! Great service anytime I called. Always very professional and truly made you feel they were putting you first. Top notch trustworthy company you can depend on.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Freedom Financial was there when I needed help consolidating my credit cards into one installment loan. The installment loan has helped me to rebuild my credit in a short amount of time and pay off the credit cards as well. I can't thank Freedom Financial enough.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I would recommend this program to anyone wanting to start over. The process started a little slow but then took off. I had to make a few calls to keep them on track. I had them pay off some cards sooner and negotiate others. Also had some funds left over.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I was in over my head. I was 75K in debt. The people at Freedom were great to work with, they all understood my situation. They saved me from bankruptcy. 2 years later they resolved all my debt for less and got me into a loan, and my credit score is back in the good range.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    They've been very helpful. I don't have any specifics but they have handled everything very professionally. I would recommend them to friends and others. I'm feeling more financially secure since I know that all of this was in very capable hands.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    My experience with Freedom was a very good one, I really enjoyed working with the customer service employees and they worked extremely hard to clear my credit card debt. I would recommend you guys to all that I know who are struggling with credit card debt. My credit score started going up in approximately 3 to 4 months after settling my credit card debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Freedom Debt Relief helped my husband and I get a grip on our outstanding bills and consolidate it all into one payment. Thank you so very much for all the help. It was awesome to know we had taken care of these bills, and not all the nagging calls.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    The enrollment in the program was easy. The agents were always very helpful in answering questions and helping move through the steps. I was always kept informed on available programs and the dashboard was very helpful in keeping me aware of my progress. This program was very helpful to me and my family!!

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed Aug. 22, 2017

    Because of some uncontrollable issues arise, we reached out to Freedom Debt Relief to assist us. They were professional, VERY helpful, let us know time frames, and kept us updated all along the way through their website. I would recommend them to anyone who has come into a financial hardship to use them. Great Experience overall!

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    My FDR account was missing 2 credit card accounts. Despite 8 of the e-mails, letters and even the lawyer who I paid for with my FDR account had to get involved. 1 account was finally added when I changed over to their sister program. They told me the 2nd account was written off by the credit card company when in reality it was sold to an aggressive debt collector who came after me. The legal services go away when you transfer your account so I spent months dealing with FDR's error. I thought I researched them well but I made a HUGE mistake using them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 22, 2017

    This program has been a lifesaver for my wife and I. Like most people, we got into debt. The debt was over $15,000. Freedom helped us. We pay a small payment to them. Our debts are now cleared. It has really helped our credit scores!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Freedom Financial was able to settle my debt for around half of what I owed. They set up manageable payment plan and after 4 years I was debt free. Great people and service. I would recommend them to anyone who wants to get out of credit card debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    We are in our loan payment stages and are satisfied. Thank you for all the guidance and help. We feel "relief" and have learned a lot of this experience. We recommend Freedom Debt Relief to anyone out there looking for help with getting your finances back in order.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Was lied to and staff were completely incompetent. I had to do the work and correct things that went wrong. People were not communicating in the organization. Would have been in better shape without it. Hugely disappointed and scammed. My life would be better without you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I would not be where I am today had it not been for Freedom Debt Relief. They made the process easy and affordable and worked with me every step of the way. I never had a problem or issue that was not promptly resolved with just a phone call. Thank you so much!

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    After I paid my debt US Educational continued to draw their $59.00 out of my bank account. I cannot believe they did that after my debt was paid. What a scam. I would never use you again. They should have stopped taking from my account.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    I found the FDR very easy to work with on my financial issues. The initial counselor was very understanding and supportive and while I was not able to get a consolidation loan initially, helped me through the process. After a few months I did qualify for consolidation which greatly relieved the stress of dealing with creditors.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    I'm not satisfied. I'm paying more money now than when I was with Freedom. Should have stayed where I was. The loan was more than it was quoted for. I would have done better just paying my credit myself like I was. My credit is bad. It was good before I got into both programs. I would never do this again and I wouldn't recommend it to anyone to do this.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    My experience was great because they helped me to get my creditors off my back. The people at customer service were very kind but always were my needs met. I had put money to pay off and my needs were not met. This was just a little annoying. But overall they were fine.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    I was not able to delete an account even though FDR was not able to include it with my debt consolidation. It was a LARGE amount and it cost me a lot, even though nothing could be done with it. It is also now costing me on my taxes as well!!! They save you money in the beginning, but you still pay for it in the end! Might as well try and pay it off yourself.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceTransparency

    Reviewed Aug. 22, 2017

    Never felt like they looked out for my best interest. Didn't explain how the reduced amount was going to eaten up by the commission so ended up paying about the same amount in debt and ruined my credit for years to come. I suggest you work directly with your creditors and skip working Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I was financially ignorant as a result became extremely in debt. It was a frustrating experience. I felt that there was no way out of my debt. Until I called Freedom; they helped me step by step with my debt. Thank you Freedom!

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I had to hound customer service when enough money was in my account to start the negotiation process. I was transferred to three different folks to work my account - outside of customer service. I had to personally negotiate several of the deals myself because the creditor wouldn't work with Freedom Financial. I was then towards the end offered a personal loan based on my stellar record with Freedom Financial and that was nightmarish from the fact that after the entire process was done, it seemed like I paid more than what I owed and I couldn't reconcile that my balance wasn't applied to the loan and then the interest calculated based on what was left to pay. Overall if you're considering doing this - do it only because it's the last resort. Try negotiating with creditors yourself and take out a personal loan at a lower interest.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Transparency

    Reviewed Aug. 22, 2017

    Need to explain what is being done in plain English. Had a hard time determining what you had completed and how much you negotiated down. I owed about $23,000 and I am still, over one year later, paying back most of what I owed. I still have over 36 months to go. Thought I would be farther along than I am by now.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I'm happy to have the debts settled, but wish I had known the negotiations would take so long. FDR also somehow wrapped an account into the program that I didn't authorize them to change (a business account) and that caused big problems.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    This was such an easy program and everyone I came in contact with were very helpful and pleasant. They kept in contact and informed me when each account was almost finished. They answered all my questions without hesitation or putting me on hold. It was a great experience and I would recommend it to anyone who needs help.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase

    Reviewed Aug. 22, 2017

    I found that the fees were higher than expected -- misled there, was hounded by creditors and then when my credit was completely and utterly destroyed they offered to make all the bad go away if only I would enroll in a loan from the other side of their business Consolidation +. My choice but...

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    I had some questions about not receiving emails regarding my monthly balance, but those were resolved when I talked to customer service last week. I still struggle at times with my finances, since my husband has Alzheimer's, money is tight. I do not, I repeat do not have the Credit Card debt that I was drowning in and for that I'm grateful to Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    Our experience with Freedom Financial Debt Relief was easy and amazing. We have our finances under control and could not have done that without the help of FFDR. I would recommend them to anyone who got themselves in a bit of trouble and needed help seeing their way out.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    I went through a divorce 4 years ago which left me in a horrible financial bind. After researching the best solution Freedom Financial was recommended. Everything I read had been true. Excellent customer service, complete follow through on everything they recommended. If you are apprehensive, don't be. They are what they say they are. Thank you!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    Awesome results and the staff was very cooperative when needing to make changes. My only negative comment would be at the end of the process, negotiations seemed to fall off and take longer. I had to consistently push to get them done.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I decided to give FDR a try and I couldn't have made a better decision. I was very please with the accomplishments that were made through FDR. I would not be where I am today with the help of FDR. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I was really in a bind when I called FDR. I had basically used up my 401k trying to pay off my debt, and was running out of options. They helped me tremendously by negotiating greatly reduced amounts from the debtors, and made the payments pretty affordable. If you get into similar trouble as I had, these are the right people to call.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I had a great experience with Freedom Debt Relief. Is really a good program to get out of debt so I recommend it to every one that needs to get out of debt. They have good service, good personnel. It is recommendable.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I am happy with my debt being resolved but one of the main and only reason I chose this company is they guaranteed to help me rebuild my credit after my debt was resolved. However this has NOT been the case. I have asked many times for help on this and gotten no answers. It's very disappointing because although my debt is paid off I have horrible credit and not sure what to do to repair it. I thought this was a part of your program I paid for.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I would probably have tried to go this another way in hindsight since now this is on my credit score for 7 Years. Yes it is nice to have all in one bill but now I am paying for it in the long run with 7 years on my credit.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    They never disclosed that they were commissioned on the total amount NOT the amount settled for. Also I was not made aware I could settle ANY debt on my own. Also you are not assigned 1 rep, it is whoever answers the phone helps you. Other than those few things it was helpful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Transparency

    Reviewed Aug. 22, 2017

    I asked them to help me clear my credit cards, they did that. My credit is on the way to 'excellent' status and it only took a couple of years to fix what could very well have been an endless nightmare of bill collectors. The dings on my credit report are starting to fall off and I couldn't be happier.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    You guys are crooks. I would never recommend your crap service. You straight up lie to the customers and when we find out about the lie you stick up for it. Never will I do business with people like you where you bait and switch people for your own personal benefit.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Do not like the way they handle the 1099 tax forms after they get a credit card handled for you... I got some in the mail and from them thru email - I wish they would either have the credit card companies send them the email of 1099 or have ALL the companies mail them...

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I had tried multiple times to work with my creditors to no avail. I was having to care for my mother who was diagnosed with ALS along with having to help pay her bills. No one would help me out. My only choice was Freedom Debt Relief. My credit suffered in the beginning, but now it is up over 675 and I am in a much better place.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I did not know I would be getting tax forms on the debt that was dismissed, after I had already filed my taxes, and I kept getting them. It was very disheartening, to know I have to file those after I had already filed my taxes. Freedom has not been the easiest to work with.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    This program gave us a fresh start and we're forever thankful! They're open and honest with the whole process and they support you the whole way! They tell you what you expect and always follow-up with calls to check on you! The hardest part is the creditors calling you when you first stop making payments and then making deals with them but you get do much support and you get through it.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2017

    I was to the point I could not keep my head above ground. The more I thought my husband was getting ahead the more we were sinking. We were calling the credit card companies to see if they could help us and the only thing they wanted was more money. We are both happy with the decision we have made. We were going to file Bankruptcy, but we did not want to lose anything. After this NO MORE CREDIT CARDS.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Absolutely one of the best I have ever worked with, extremely helpful in my time of need. Understanding and would highly recommend this company. This company took me from extremely depressed to feeling wonderful. Don't be fooled, it is a big decision but well worth the effort.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 22, 2017

    Everything went so smoothly and Michael was very helpful with all my debt relief questions. He explained everything so well. I don't know what I would do If I hadn't applied and was able to get the help I needed. If I hadn't found this program I would not have been able to manage my bills and be able to continue seeing my doctors especially with up coming surgery.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I got my debt resolved in about 3 yrs. And I am very happy with the outcome. I never had any issues at all and very hassle free on my part. Totally trusted everyone that help me resolve my debt. So glad I used Freedom Debt Relief to help me to reduce my debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Overall, a good experience. From start, to follow ups, to finish. Pleasant, informative personnel. It has provided me with the opportunity to recover from past debt, and move on forward to new opportunities in life. I have also recommended FDR to others, with the same results.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    I was surprised (and almost nervous) that Jeff called me immediately after I began filling out the online form to see what Freedom Debt Relief might be able to do for me. I was not necessarily feeling ready to sign up that day, but Jeff's approach on the phone was reassuring. I have been wanting to take this step for a long time but was afraid to follow through, but thanks to Jeff (and a recommendation from my sister, who is currently working through debt relief with Freedom) I found the courage to do it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I'm very pleased with my experience with Freedom Debt Relief. They were very helpful and seemed to genuinely want to help. Sherry was super nice and very helpful. It is going to be wonderful to finally be debt free! =) Thanks again so much for all your help!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I thought this process would be quicker. I feel like I'll never see the end. However people I've spoken to gave me respect and support I needed through this stressful time. I thought settlements would happen faster. I wish I had more support for my falling credit score.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Angeleah was lovely and patient and very helpful. She made the whole process less scary and was very careful to answer my questions. I am still a bit frightened by my own debt but Angeleah gave me the confidence to believe I could take charge of my future. I will be calling her for any questions I have!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    From the beginning everything went smooth. Whitney ** was my first contact, and she has been very professional from the first time we spoke. Whenever I call or email her she respond right away. Freedom I'm very happy and relieved that I choose you guys to handle my debt situation. Thanks to you guys, especially Whitney.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Aug. 22, 2017

    The application process didn't take so long. I got a 2 days quick response. I'm so happy that Irene ** helped me through. She was patient and helpful to me. Thank you for the Underwriter that approved my application to Freedom Financial.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Thank you for Thomas as an employee for your company. He was helpful, polite, and efficient with helping me make a wise decision. Saving money is always a good thing, and I will be able to save thousands with this program. Thank you again.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    I'm extremely happy that I chose to work with Freedom Debt Relief. I was introduced to the program through Jon and Neil, both of whom were helpful and empathetic. My stress concerning my debt has been greatly reduced, and for the first time, I can see the light at the proverbial tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    So nice and friendly! Very helpful and understanding! Easy to enroll and get the help that you need to get out of debt! Gillan ** was very kind and patient and helpful. Would recommend to family and friends. So happy that I called and checked into this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Very Helpful, sometimes felt I had to follow up on my end vs having them inform me of my status. My initial agent on day one told me he was my Quarterback. Once I was approved for relief I never heard from the guy again, I was forwarded to a customer service agent each time I called and asked for him. Not the Quarterback I'd imagined.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    Anthony was so helpful in helping me and I appreciate him so much! I have been so worried about paying off my debt and now I feel like a big weight has been lifted off me. The whole process was so easy and the people were so helpful and I would recommend it to anyone that wants to be debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    It was easy to enroll into the program. Everything was done for me with only a little data needed. I would recommend their service to others. The agent on the phone was friendly and helpful. He provided a high level of service and care to my needs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 21, 2017

    Jennifer **, was so helpful to me and the situation I was in... I would recommend her anytime and if and when I think I need her expertise I will callback and make an appointment... Great idea and helpful... She sure knows her business!! Thanks!! I'd recommend Freedom Debt Relief to any of my family and friends. Thanks a lot for all the information and having to deal with me that's a lot.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    I want to thank everyone for the help they gave me, every time I have a question they would answer it right away. I never had to wait. Their staff are always very courteous and they have given me peace of mind. It was the best decision I have made. It's such a relief knowing my debt will come to an end. I am so glad I made the decision for Freedom to help me. I would recommend Freedom to anyone, they are the best. Thank you so much for helping me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Aug. 21, 2017

    Zachary was very helpful, friendly and knowledgeable! I was able to get everything done in one day in less than an hour. He made the whole process super easy and painless. I am looking forward to getting all of this debt paid off. Thank you for all of your help!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    Rebecca was kind and service level was superb. I had several changes and she rolled with all of my indecisiveness. I truly appreciate her helpfulness with answering all of my questions. She returned my calls on time and always made the calls on time when we scheduled. Thank you for all she did.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 21, 2017

    We are in worse financial condition now than when we signed up with Freedom Debt Relief. We are very close to having to file bankruptcy, which is what we were trying to avoid when we went to Freedom Debt Relief. We are very disappointed in our results.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 21, 2017

    First of all, I was put at ease when they said that this is not debt consolidation. I owe over $25,000, when I am finished I am paying almost half of this. Best of all I do not have the creditors calling me. I changed my contact info as soon as I signed on. FDR spoke to me in terms I could understand and their approach made sense to me. Sure my credit score is going to take a hit, but it was hit hard due to the fact I had over extended my credit limit and I could not see me being able to pay enough over the next 3-4 years to make an impact to the plus side of my score. I recommend to at least hear them out. I believe it will make sense to you too.

    Thanks for your vote!
    Loading more reviews...

    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

    Media

    VIDEOS & IMAGES