First Source Advantage Reviews

Amherst, NY

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About First Source Advantage

Pros
  • Financial recovery assistance
Cons
  • Harassment from debt collectors

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First Source Advantage Reviews

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    How do I know I can trust these reviews about First Source Advantage?
    • 4,885,129 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Customer ServicePunctuality & Speed

    Reviewed Dec. 26, 2025

    This company keeps emailing me about a fraudulent account. I had an account that was involved in a data breach. The thief scum got a hold of my info and made purchases on 11 watches, then changed the address. I was checking my bank account 2 days later. I immediately reported to my banks fraud center. Long story short, the investigator agreed in his report. When I called the bank, we immediately closed my card and she issued a new number. I changed all PINs associated with my bank, changed passwords on my emails and let Norton LifeLock know. Now they start this crap.

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    Reviewed Nov. 7, 2025

    Keep calling me and leaving messages asking for someone I don't know. I'm sick and tired of it. Enough is enough. This number does not belong to whom they keep calling about. I'm to the point where it's really pissing me off.

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      Customer Service

      Reviewed March 9, 2024

      They called and tried to collect on a debt that dates back 11-12 years. I didn't recognize the information they gave me at first. Then I realized what they were talking about. He was very pushy and didn't want to answer questions. But I kept cutting him off and asking. I asked several times what date this goes back to. He finally says the date. Which was 11 or 12 years old. I explained that I didn't owe anything. There is a statute of limitation and they are WAY over. He said they could still collect on the debt. I asked or what lol? I can't be sued and it can't go on my credit report so he hung up

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      Customer ServicePriceRefunds & PayoutsStaff

      Reviewed Oct. 21, 2023

      So I had an account with Target and I received a call from First Source claiming I owed them. I had thought I had paid it back about 6 months prior to their call but I supposedly paid all but 6 dollars. So they were charging me about 45$ each month for not paying my balance off. So I told this to the person over the phone but he didn’t care. I had to pay the total debt!! Such **!!!!

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingHonesty & Transparency

      Reviewed March 9, 2023

      Fell way behind on my bills after falling on hard times and had an account turned over to First Source Advantage. The agent I picked up treated me with respect, felt heard and showed such a high level of empathy that I've never experienced from a debt collection company. He literally almost bought me to tears by how kind he was. He was so patient throughout the whole phone call and worked with me in setting up a payment plan that would fit with my than-be budget. I was able to pay my entire balance about half a year later after finally finding a great-paying job but honestly don't think I'd be in this outcome/have made it out in one piece had it not been for my experience with First Source.

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      Customer ServiceSales & MarketingBilling

      Reviewed May 26, 2020

      So my experience is very different from the other reviews on here, which initially scared me when I looked up the company. A lot of people are saying they are getting scam letters and phone calls, I believe if they are scams it is not actually First Source Advantage. If you get a letter, I would recommend going to your card or whichever account it is that was sent to the debt collector and verifying that they did so. In my case, it was true. On my Capital One account it said it was closed and it was sent to First Source Advantage and it had a 1-800 number to call. The number in the letter was a 1-866 number. I chose to call the number given by Capital One and (thanks to the stimulus check) I was actually able to settle my account right then and there.

      Everyone hates scams and debt collectors, but if you verify you have have debt getting collected - see your credit card account and even check what is reported on your credit score, then handle the problem before you leave panicked unfounded negative reviews. I would DEFINITELY check your credit score information (plenty of free ways to do so) because maybe YOU never opened a card that the debt is being collected for, but it is possible one was opened in your name and you might have an Identity Theft problem, not a scam problem.

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      Customer ServiceStaff

      Reviewed Nov. 27, 2019

      I received an actual bill from these clowns for a First Premier Bank Card I never had. I just recently opened an account with First Premier, but according to the bill, due to the age of the debt, I "will not be sued," and it "will not be reported to any credit reporting agency." There has also never been any such debt on my credit report. The account number they provided on the bill is not my account number with First Premier. The bill says I owe a balance of $663.50, but if I pay $165.89 by 11/27/19, they will consider the account settled.

      I called First Premier. They confirmed 1) They did not refer any accounts to these people, 2) The account number on the bill is not mine, and 3) The balance they are claiming I owe is not my debt. I called First Source at 888-872-1566. The person who answered the phone had very broken English. The first thing he wanted to do was verify my name and last 4 of my social. I told him I was not giving him any information and demanded to know where they got the information contained in their bill. He hung up on me. These people need to be investigated and stopped in their tracks. They need to be prosecuted!!!! How many people have actually fallen for this scam and actually unknowingly paid without questioning it?

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      Customer Service

      Reviewed July 26, 2019

      I am getting call right now from this company. I am not answering my phone. Thank you all for the advice. I even have a new cell # and somehow I keep getting calls like this even when my ID has a fraud alert on it, they can still keep calling...

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      Reviewed April 23, 2019

      I just received a collection letter from this company. I know people who work for the Feds. So I am acutely aware of scams and never trust anything at face value. Plus I have no debt to collect. DON’T TRUST WHATEVER COMES IN YOUR MAIL! INVESTIGATE IT!!! DON’T GIVE YOUR INFO TO ANYONE!!! Report everything nefarious to Consumer Affairs, local authorities or the Feds (FBI)!

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      Reviewed March 19, 2019

      I got a letter in the mail saying I owed a credit card that I don't have. This is a scam. They printed the address wrong so I'm surprised I even got the letter. I hope the FBI investigates them. They will not get my money.

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      First Source Advantage Company Information

      Company Name:
      First Source Advantage
      Website:
      www.fsapay.com