First Source Advantage Reviews

Amherst, NY

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About First Source Advantage

Pros
  • Financial recovery assistance
Cons
  • Harassment from debt collectors

First Source Advantage Reviews

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    Page 2 Reviews 25 - 55
    Customer ServiceStaff

    Reviewed Dec. 9, 2013

    IF you want them to stop call you, call them and hang-up after they pick up the phone... Tell them, "For every time you call here after this point, I will call you 5-10 times and follow though with the actions." Once you start tying up their service, their people have to spend time answering hang ups, they will stop call you... "IT REALLY WORKS."

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    Customer ServiceStaff

    Reviewed Nov. 20, 2013

    I received a phone call from First Source Advantage this morning just prior to going to bed (I work nights). The woman on the other end says she is calling to collect a debt from Double Day book club that is seven years old. I have never been a member of any book club. I began to ask her some, what I thought were reasonable questions, in order to report this to the correct people, because I am certain someone has done this under my name without my consent. When I said I would contact them again after I had pulled my credit report and asked which credit agency they reported to she hung up on me. I immediately called back only to get a message that the number had been disconnected. So I called back from a different number. They answered this time. I informed them I would be reporting them for suspicious behavior and they got very short and rude.

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    Reviewed Feb. 21, 2013

    My son is in the military, and so I handle his affairs while he is away. I have already made a previous payment for this account with my bank account. And back in December, they gave me a website to pay the bill on but it wasn't accessible! I called First Source to pay the bill and I had every bit of information I needed! This included his DOB, SS#, reference #, creditor account #, amount owed, and I even thought I was paying with my account. I even had his account #! They refused to accept my money because I wasn't my son! Now, if I were trying to get money, I can understand, but I was trying to satisfy/pay off the bill that they are freaking out about! I think it's really pathetic that they are going to allow my son's credit to be ruined when he is off fighting for our country and their jobs! I hope they sleep well at night!

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    Customer ServiceStaff

    Reviewed Jan. 12, 2013

    A man who claims to be named Jose ** keeps on calling my mother early in the morning, asking if she is someone whom she clearly is not (same first name, but very, very different last name). I have told them this as has my mother and asked to have her number removed from their call list. Jose said he would do that, yet then called back within 5 minutes asking for the same incorrect person again. When I asked to speak with his supervisor, I was placed on hold for 2 minutes and then someone hung up on me. The number they called from was 716-213-4582. These people should be ashamed of themselves treating elders like this.

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    Customer ServiceStaff

    Reviewed Oct. 10, 2012

    I have been getting calls from this company multiple times a day for weeks. They sound like they are from India and are looking for Anthony **, insisting that he gave them our number as a contact number, that it's listed in the public records under his name, and that even our answering machine says that this is his residence (oh, really?). They say it is regarding an important business matter. We've had our number for three years. We don't know this person. I've told them this but they keep calling and have been rude on the phone. I've asked them to take our number out of their records but they haven't.

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    Customer Service

    Reviewed Jan. 17, 2012

    I was awakened at 7 a.m. to a person looking for a way to contact my brother about a private business matter. I have not spoken to my brother in at least 8 months and didn't know of any other way to reach him. I looked up the caller’s company and found it to be a debt collector. I called them back and ordered them to remove my phone number from their files. I also asked what country they were calling from. They said they couldn't tell me and that it shouldn't matter. "Aaron" told me he couldn't guarantee that my number would be removed.

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    Customer ServiceStaff

    Reviewed Dec. 28, 2011

    I keep receiving calls from **, First Source Advantage. They call early in the morning three to four times every few minutes waking me up. They are calling my cell number which is unlisted. I don't know why they are calling. I don't even answer that early in the morning but I have to check the phone as my mom-in-law has breast cancer. I am aggravated beyond belief. I can't get any sleep and it's really annoying being woke up all morning long not knowing if it's them or an emergency! Why do they have the right to do this to people and people have no way to get them to stop? I have had companies actually just change to a new number and start calling again. It's ridiculous!

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    Customer Service

    Reviewed Oct. 5, 2011

    First Source Advantage continually calls even after being asked to stop.

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    Reviewed Aug. 20, 2011

    The company calls continuously for a David **. We have told the company we don't know him. We have had our phone number for about two years. We have told them to remove our number from their calling list but they don't.

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    Reviewed July 9, 2011

    First Source Advantage has been calling my number about once a week asking for a Lisa Peterson. There is no one at my number with that name and I have repeatedly told them so. Today, I asked what address they had for Lisa Peterson and it was not the same street as my address. I have repetedly asked them to stop calling and even spoke to a supervisor who said that I would not be called.

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    Reviewed Nov. 14, 2010

    First Source Advantage calls my home 2-3 times a day for months with an automated message for my son regarding a debt. He has not lived here for five months and in fact has been incarcerated for the past two months. He will not return to live here when released. I've listened to the message a couple of times and chose the "this person does not live here anymore" option, but First Source won't stop the calls. There were no means to speak with anyone to explain that all the calls they are doing are harassing and endangering my safety.

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    Reviewed Nov. 10, 2010

    I received a phone call from First Source Advantage this afternoon and they were looking for my ex-mother-in-law and ex-brother-in-law. I have had this cell phone since 2005 and it has always been my personal phone, furthermore, two and a half years ago, my boyfriend put my phone under his plan so the number is no longer registered under my name. How did they even get my number and my name?

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    Reviewed Oct. 22, 2010

    Three years ago I started receiving call from First Source Advantage looking for a Malcolm and Deborah Green. They call on my cell phone and now they have started calling on my home phone. I have had my cell number since 1997. I have explained to them every time I am not and do not know who they are looking for. How can I make them stop calling?

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    Reviewed Sept. 14, 2010

    They have called me repeatedly on several numbers including my work phone. Although the phone numbers are listed in my name they keep harassing me to get information on Timothy ** and telling me that the numbers are registered in his name. They are not. They will not remove my phone numbers and call me daily to harass me. This is taking time away from work.

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    Reviewed May 28, 2010

    I received a phone call today on a phone that I have told them is a business phone, this was when it was with Capital One. The company is taking over the file and they have to read it and not contact if so told. I also was never told that they were a debt collector and that any information received would be used to collect the debt. He also called my home and told me that I had to call him today.

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    Reviewed May 20, 2010

    This company called me to track down a neighbor for debt collection. This is none of my business, but now I know my neighbor is in debt collection - which I had no wish to know or get involved in. Is anybody out there who cares that these people are breaking the law? The credit card people should be ashamed at stooping so low as to hire these Indian foreigners to do business in our country. Oh, and they should learn to speak English.

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    Reviewed May 13, 2010

    My husband and I get daily phone calls from this company asking to speak to Cherie, my husband's ex-wife. Today they told me this matter was concerning an "important business opportunity". I tell them every time that Cherie has not lived here in over 10 years, since the divorce in 2000. However, I was told that they would continue to call me until they get a good phone number for Cherie. So, basically I will be harassed until I give in to their annoying, deceptive calls and relinquish Cherie's phone number.

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    Reviewed May 6, 2010

    This is a debt collection service. I have explained numerous times that my business cellphone number is not a contact # for the debtor they are trying to reach. I've notified them verbally as well as in a written communication sent via fax. They still continue to call.

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    Reviewed March 12, 2010

    This company has called my home phone approximately 70 times since January 1, 2010. The few times I have actually talked to a live person, they asked for someone named "Beth". There is no Beth here and I have repeatedly told them that. Sometimes they leave an automated message, sometimes when I answer they hang up. This is a clear case of harassment. The last time they called, I yelled at them to stop calling me and if they didn't, I was going to sue them for harassment and they just laughed and hung up. I want them to burn. The stress factor is considerable! My blood pressure rises every time I see that it's them on the phone. We are all day and night jumping up to answer the phone and there is no way to communicate with this company. The crappiest part is it's not even our debt!

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    Reviewed March 4, 2010

    On March 2, 2010, I was contacted by First Source Advantage Group, claiming to be taking care of a debt originally belonging to Capital One some 11 or 12 years ago in the amount of 1,668.14. I requested that they send me a settlement bill to my current address and that I would be looking into this debt. I don't remember having a credit card at that point in my life, and I believe that I was the victim of identity theft, that someone got a hold of my information and used it to obtain a credit card in my name.

    I googled First Source Advantage Group and found them on a site called Ripoffreport.com. I find that very unsettling and do not want to send them any money until this matter has been looked into. Please help me. I don't want to be charged for something that I never knew about and don't feel comfortable sending money to anyone but Capital One, if this is in fact my debt. Thank You for looking into this for me.

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    Reviewed Dec. 14, 2009

    For two years this collection agency has been calling daily looking for "Martin". He must have had my phone number before I moved here. I have tried repeatedly to tell them I am not Martin and they just keep hanging up on me. They are extremely rude. What can I do? Please help!

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    First Source Advantage Company Information

    Company Name:
    First Source Advantage
    Website:
    www.fsapay.com