Cambridge Credit Counseling Corp. Reviews

I recently Joined the program, and I'm so blessed to have worked with Christopher and he's amazing and his patience is a blessing too. I was trying my best to pay this credit card and the amount of it was never reducing I was like what is this the APR these creditors have forever truly put people in bondage. But soon and very soon because of the help of Cambridge I will be free. Thank you.

I truly appreciate the expeditious and professional support. Ms ** was especially knowledgeable, helpful and friendly. She made the entire process so much more simple than I expected. My only regret is that wish I had called sooner. It's like a breath of fresh air now.

Let's just start off with the great and friendly service you receive! I had the pleasure of getting started with Chris **. He was very kind and knowledgeable and answered any and all questions I had, or redirected me if needed. Additionally the customer service representatives are also kind and helpful! I started out with a small account, but life happens and I was able to add on other accounts at a later time. Of course adding on more accounts would increase the monthly payment, but it hardly increased much! They did a great job haggling down the APRs as well.

Mr. ** got me massive savings in reducing interest rates. My payments will now be effective to pay off my debit and my fee was reasonable. Thank you Cambridge for prompt action and speedy user friendly process.

When I signed up for Cambridge Credit Counseling it went really great. They were helpful on the phone and figuring out my credit and we made a monthly payment to help me get rid of my credit debt. I've made on time monthly payments but the other day I get an email from Christopher ** stating that they regret seeing me leave....I didn't say at all via email or phone that I was quitting the credit counseling program. My monthly payment for March went through. I sent an email back there, left a voicemail for my counselor, and I know it's only Monday but I haven't heard anything back. I didn't authorize to close my credit counseling account.

When I say Tim ** is amazing, that is an understatement. He was so patient and helpful throughout the entire process and I couldn't be more thankful for him. Finding this company has truly changed my life and working with someone as great as Tim definitely made this so much easier than I thought it would be.

My husband was in the hospital for one week, and during that time, we faced financial hardships. I contacted Cambridge to explore options for repaying my loans. I explained in detail that our situation was temporary, as we were awaiting benefits and client payments. My primary concern was receiving advice on paying bills promptly without negatively impacting my credit score, which had consistently improved since I received my social. Unfortunately, the advisor misunderstood my needs and proposed the worst plan possible.

A couple of years ago, I went with Cambridge for debt consolidation. They explained everything and they were transparent. There was good communication, and the application process was easy. They seemed flexible with the payment plan too. I switched it at the very beginning because I only get paid once a month. That's a harder thing for people when you only get paid once a month. Your budget is completely different.

The rep I worked with at Cambridge answered all my questions. The program was self-explanatory, and they explain to you how it's gonna happen, what payments were gonna be made and how they were gonna make it and their fees. They would send an email statement every month of how they broke down the payments, what I owed, their fee, and the amount. All the fees every month were the same, and nothing was hidden. There was nothing for me to worry about. The payment was always the same every month. The estimated time they gave me didn't change much from that day as well. It went a bit over, but it's not like I would worry about it. It was about four years ago when we first started, and overall, it was a good experience. It went smooth for the duration of my time with Cambridge, and working with them helped a lot. I got to pay all my bills.

To have to give up four credit cards during enrollment was quite shocking to me. But overall, it was awesome and a great experience with Cambridge. I had questions regarding my accounts on the last two credit cards that got paid off and they were very helpful as far as giving me the information and a contact person to get ahold of Citibank. They also came to me with a payment that was very affordable. Four years later, here I am, debt-free. They said, originally, would be a five-year program. But as I came in to have some extra money, I threw it right on the cards.

The cost is a little high but getting all those credit cards paid off is less stress. Also, their communication throughout the process was good.

I sent out the paperwork and they handled contacting the companies. I gave them a budget that I can afford each month and they set things within that budget. Then, if I had to add anything new, it was fairly simple to call up and get everything added on.

Everything was very good with Cambridge. I was able to pay my debt like I wanted to and everything worked out perfect. I like the fact that they took out my monthly payment out of my account automatically, which made it easier to pay. Also, a counselor called me every six months and I was able to call or email them if I had questions.

The enrollment process was relatively easy. Besides having the enrollment process, we had to reenroll a little bit later when we had a card that was 0%. But every time we did it, it really wasn't difficult. The guy that we worked with initially was fantastic. The payment plan was flexible. Not only that, we ended up moving it. When our finances started improving, we increased the amount we paid every month to pay things off even sooner.

Every person that I talked with when I called there for any questions, answered and helped me. I had a pleasant experience. My understanding of the program is that they gathered all my credit card bills, itemized them, gave me a sum of what I will pay monthly, agreed upon it, and then I accepted it. It was a pleasant experience. The negotiators were very informative and to the point. I'm so used to dealing with customer service reps who are just in the job for the money and not for the customer service. But with Cambridge, they will give you customer service.

Cambridge was non-profit and free. The people that I talked to during the enrollment process varied in personalities. There was one who was nice and another who was a jerk. So, I had to go through three of them before I finally got one that I felt comfortable talking to to work with. But once I got with that new person, everything was okay. If I had questions, I called. Cambridge answered them. They explained it so that I could understand. They sent me letters, kept me well-informed with where my debt was and how it was coming down. I referred friends of mine to them who also had a good experience.

The people I worked with were excellent. I'm finished with the program and I am at ease a whole lot. Cambridge is an excellent program and service.

Everybody I talked to got me through who I needed to be with and took care of business. I'm glad to be where I'm at. Everything from start to finish was about three years. They did pretty well for me and got the pressure off of me a little bit.

The service with Cambridge was really good. Anytime I had a question, I could call and ask. I always got a good answer. The program itself is a lifesaver as far as I'm concerned because the money is automatically taken out of my banking account every month. So, I didn't have to worry about making mistakes, and, to me, it went fairly fast. We have completed the program. Everything was pretty convenient for me. I would tell others to use Cambridge.

I liked the way Cambridge handled itself. They laid the program all out and what payments I'd be making, and how long it would take to get it paid off. The program allowed me to get my credit cards paid down and off to where I don't have that debt anymore. It's taken a lot away from having to worry about credit card debt. I was able to get it paid off and the payments automatically came out of my bank account to where I didn't have to, “Okay, I got to pay this on this date.” It was very convenient.

Cambridge was very nice. Every single person that I called was very helpful, didn't make me feel stupid, or didn't make me feel bad because I had that much debt. They worked with me every single time and they were very happy to help. So, that was perfect. They kept calling me and I would call them, and it worked out fine.

The enrollment was easy. I'm done with the program and they were perfect.

I was 3,000 in debt and my income had drastically gone down, so I couldn’t keep everybody happy. They told me that I would pay 35 back and at the end of it, I ended up paying 6,000. I was like, “I wish I could have borrowed the money, because that’s a lot of extra money." Other than that, the program helped me get out of debt. I would call them for my balance periodically through the years and they were helpful. Knowing what I was gonna pay, it was easier for me to pay one small fee. But it was stretched out and there was extra money and that was kind of disturbing.

I spoke to a certified credit counselor. We went through a basic budget and my credit card info, and then we went over options. They walked me through the numbers doing a little budget worksheet with me. The fees are minimal. They sent me a statement every month. They worked with me on the fees and setting up the right due date. The process was very simple. They made it very easy. There can be so much shame in calling and admitting you need help. But they made me feel very great about everything. Robin helped me on the back end of trying to remember four years ago. I also worked with Tinamarie. They were professional, reassuring and positive. It's a sensitive matter and they were great about it. They were very understanding and empathetic. Cambridge is a good, reputable organization. They all seem to really care.

They supported me in helping pay off a credit card and closed the account for me. That allowed me to continue to make set payments on that card and then paid it off in a few years. I was assigned a credit counselor and I could reach out to them specifically. They were very communicative with the status of my account and they were always providing email updates and contact information if I ever had questions. I am very satisfied with their help. Cambridge is a wonderful company to work with if you need some help with paying off a credit card or multiple credit cards. They offer great financial and credit counseling.

It was easy to sign up. They kept me informed of things. It was a good program.

I met the owner at a convention in Seattle, and we spoke about the options. Living in Puerto Rico, I wasn't available to be actual customers from the program. But they took a shot on me and I took advantage of it. Everything was just destiny. It was great. Now, I'm debt free. I have a new car, and a second born child came within also during the process. They're both in private schools. We were planning to send them to the public system education, but we managed to have enough to cover up for expenses so they can go to private school. So that was the best outcome.

The enrollment was easy and everything went fine. They downloaded some forms for me to fill out and then uploaded them. The program helps you get out of debt and be able to do your finances. Every time I needed to ask my agent a question, I did. It was great. He was eager to assist and non-judgmental.

They started with the tribal loans and then I put everything else that I had in debt-wise onto the plan. Everyone was always very friendly and helpful. One of the debtors was going to take me to court. I got served this paper. They did not accept the program when I first started, and I didn't realize that. But Cambridge helped me talk to the lawyers and everybody else to get out of that. We added it on to the plan later and that was a big help.

The enrollment process at Cambridge went well. Everything went smoothly.

Cambridge gave me good service. They did everything that they said they would do. They never took out more money than they agreed to take. They did everything according to the plan. They got me out of that debt by paying everything on time and accordingly.

I was in deep-dish trouble. It was really ugly-looking. Cambridge helped me get my head above the water. I was drowned in debt. They negotiated with all of my credit card lenders. They closed down all my accounts and talked to my lenders into taking a reduced payout. They knew what they were talking about. Those crank calls from agencies and major lenders also stopped.

The process with Cambridge was easy. I did consolidation of three cards that I paid one monthly payment and they paid it off. They helped me pay off three credit cards.

I've told people how wonderful Cambridge is. If I ever needed them down the road, it would be my choice. They were very, very helpful. If I had any questions, all I had to do was call and ask. So it was very nice.

Cambridge is a good company to work with, and they were responsible. Anytime I had to call to ask questions, they were very knowledgeable and helpful. They had good customer service. Also, I was able to log online and see my progress, which I liked. I had a person that told us about the program and set us up. He also talked to us about what will happen and the timeframe that it would take to pay off our bills, and gave us instructions on what to do. He was very thorough.

When I called and talked to them, they seemed pretty nice and reliable. I gave them all the companies that I want to consolidate, and they did. I've talked to them three times the whole time I was in it. But I had it on direct deposit so it’s pretty much a done deal. Every month you get a report showing how much they paid and what the estimated balance was remaining. It also shows where your money went so you understand where it was going. I got a lot of things paid off that probably wouldn't ever get paid off. Anytime I called Cambridge, I got them, and if I didn’t, they’d call me right back so it was good.

Cambridge got me out of debt without breaking the bank, and everybody was great. Customer service was above and beyond.

I'm finished with the program. The cost was fair, and Cambridge did real good about getting me out of debt. I like it a lot.

They were very consistent. They did what they said they’d do. It took a while to get over and we ended up paying about 70 something thousand dollars back, which was a lot of credit card debt. But they were very pleasant to work with.

I called a finance advisor that told me about the situation. They gave me a plan and I reviewed it. All the other process was online. It was good. It’s better to have online. But initially, it’s good to speak to someone. With Cambridge, it was clear what to expect from the plan, and how this will reduce the interest rate compared to normal payment. It was nice. I’ve got lower interest rate so that I was able to repay all the credit cards and loan.